johncons

Forfatter: Erik Ribsskog

  • Her kan man se, at hvis de måkeungene sklir ned fra taket, så havner de bare i takrenna. Selv om jeg lurer på hvor den tredje har blitt av nå. (N)

  • Fler videoer fra Liverpool. (In Norwegian)

  • Her kan man se at myndighetene i Norge driver å tuller med en kreftsyk person. (In Norwegian)

    trenerer

    http://www.dagbladet.no/2009/06/28/nyheter/helse/innenriks/kreft/sykdom/6939717/

    PS.

    Det er vel ille nok i seg selv, at myndighetene i Norge, tuller med en kreftsyk person.

    Men, jeg synes at det som er enda verre, er hvorfor de gjør dette.

    Det har vel lenge vært sånn i Norge, at folka i Norge og myndighetene, de kriger liksom mot hverandre litt.

    Mens sånn som her i England, så er myndighetene og folk kanskje oftere på samme side.

    Hva vet jeg.

    Men grunnen til at jeg tror at myndighetene tuller med han karen, som heter Olsgård, som er et veldig norsk navn da.

    Det er at myndighetene i Norge, de har en krig mot de norske.

    Myndighetene i Norge, de er ikke norske, de er sionister, eller ‘jøder’ da.

    Sånn som jeg mistenker at det er.

    Og de har krig mot blonde.

    Så hvis du er en ikke-jøde, en såkalt ‘goy’, som jeg sikkert er for sionistene/’jødene’, og som nok også da Olsgård er.

    Da har man ikke lov til å ta saker til retten osv.

    Det har jeg overhørt bak ryggen min, her i England, at jeg ‘is not supposed to deal with things like that’.

    (Arbeidssaken min mot Arvato).

    Antagelig sagt av noe sivilt britisk politi, eller etterettning, som dreiv å tulla med meg, og prøvde å fucke meg opp, for å kunne manipulere meg da, med såkalt ‘streat theather’, ‘mind control’ og ‘group stalking’.

    Så sånn er det.

    Så norske/nordiske/blonde/’ikke-jøder’, de har nok ingen rettigheter i vår nye verdensordnings-samfunn, som er Bilderberger-styrt, med New World Order og det hele.

    Nei, hvis man bli betegnet som å være en såkalt ‘goy’, så blir man bare trenert mot, og trakassert, hvis man prøver å få sine rettigheter.

    Det ser man med min arbeidssak mot Bertelsmann/Microsoft, mine anmeldelser til politiet i Norge, og alt det andre, som jeg har skrevet om på bloggen.

    Hvis man er norsk, som jeg er, og som vel antagelig han Olsgård er, så blir man motarbeidet av myndighetene i sitt eget land, som har en krig mot de norske, i deres eget land.

    Så det er nok sannheten om det norske samfunnet idag, og dette foregår overalt omtrent i verden, at sionistene/’jødene’, har kontrollen da, og tuller med ‘goy’.

    De har nok kontrollen over etterettning, aviser, Nato vil jeg tippe osv., osv.

    Så dette er nok den ubehagelige sannheten, om vår nye verdensordnings-hverdag.

    Er du norsk, så får du ikke rettighetene dine, men blir bare tullet med av myndighetene.

    Så sånn er nok det.

    Med vennlig hilsen

    Erik Ribsskog

  • Hun ombudsdama vil ikke høre på meg. (In Norwegian)







    Google Mail – Complaint against RBS/Fwd: Earlier e-mail







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint against RBS/Fwd: Earlier e-mail




    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Jun 28, 2009 at 11:17 AM





    To:

    "Cox, Rosemary" <Rosemary.Cox@financial-ombudsman.org.uk>



    Hi,

    I don't think it's any use with me repeating myself.
    I don't think you should handle my complaint.
    The reason is, that if you are to overworked, you get to tired.

    And in dealing with complaints like these, one obviously needs ones judgement, to be like
    it should be.
    If one are out of balance, like I think you could be, then I don't think this is good for how the

    complaint is being dealt with.
    So please do as I ask Mrs .Cox, and tell your manager what I said, that I want someone else
    to deal with my complaint, due to that I think that you must be overworked.

    Haven't you seen how fine the weather is today, you should have a day off in the fine weather,
    I think.
    Sincerely,
    Erik Ribsskog


    On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk> wrote:


    Dear Mr Ribsskog


    Thank you for your e-mails


    As previously advised I am not going to debate with

    you the working hours of this office.


    I have written to you today to advise the steps we

    are taking with your complaint. If the firm fail to resolve the situation for

    you, your complaint will be passed onto our adjudication area for further

    consideration of the concerns you have raised.


    I should add that we do not

    tolerate rude or insulting language at this

    office    , and would expect any further communication to be sent in a more

    acceptable manner.


    Kind Regards


    Rose Cox




    team manager

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 10:43

    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    of course you can work on Sundays if you want.

    But business e-mails should just be sent within the

    business-hours.

    Or else, what's going to happen, is obvious.

    Someone are going to come drunk home from town, and answer the

    business-e-mails when they are drunk, which is what has happened today, with our

    correspondence.

    If this is something, you didn't know from before, then I think this

    Financial Ombudsman-stuff is just a load of crap really.

    Try to use the head that God gave you when you were born!

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    I must admit to being surprised and confused with the content of

    the e-mail    .

    We are an extremely busy department and we often work at the weekends,

    this is obviously of help to consumers as we are able to deal with

    their complaints in a more timely manner. I would suggest that

    It is entirely up to each individual business to determine which hours

    their staff will work and I do not intend debating this with

    you.

    By working this weekend I have been able to deal with your complaint,

    which as you can appreciate is of a benefit to

    you.

    Perhaps you can clarify the spelling mistakes you are referring

    to?

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 10:20

    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi again,

    don't you think it's strange for an institutions like yours to send

    e-mails on Sunday mornings then?

    Shouldn't e-mails be sent within normal business hours then you

    think?

    This is what it says on Wikipedia:

    In

    the United

    States     and United

    Kingdom    , the hours between 9 am and 5 pm are typically considered to be standard business

    hours



    I think

    this is rather akward, as I also think your spelling-mistakes

    are.


    Sincerely,


    Erik

    Ribsskog

    On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank

    you for your e-mail

    That's no problem, however I should point out that we are

    not a government department, we are a independent complaints

    body.

    I

    will be in touch with your again in the next few

    days

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009

    08:02

    To: Cox, Rosemary
    Subject: Re: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi,

    ok that's very fine, I'm just home from town you see.

    I thought it was a bit strange, since noone in Government in

    Norway, work on Sundays.

    Sorry about this, I forget sometimes that I'm not in Norway any

    longer.

    Sorry about this!

    Yours sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear

    Mr Ribsskog

    Thank

    you for your e-mail

    I can assure you this is not a joke, I am

    currently in the office working

    today.

    I presume that you would like us to deal

    with your complaint, so am responding to your e-mails

    today

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 07:36
    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    why do send the e-mails early on a Sunday morning, by the way.

    Is this some kind of joke?

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary

    <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear

    Mr Ribsskog

    Thank you for your e-mails

    I will contact you again once I

    have considered the

    information.

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 27 June 2009 14:59
    To: Cox,

    Rosemary
    Subject: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    thank you for you e-mail, that I recieved today.

    I'll contact your collegue back, regarding the

    Barclays-complaint.

    I sent the complaint on RBS Dale St., to Yvonne Williams at RBS,

    but she

    also harassed me, like this, she writes 'Dear Ms Ribsskog', even if

    my name

    is Erik, and in Britain, you have a movie called 'Erik the Viking',

    and Eric is

    also a quite usual name, in English-speaking countries.

    So I think Yvonne Williams, the complaint-investigator, also

    bullied me.

    I think this must have been a deliberate mistake.

    This ended with the complaint being partly resolved, in the way

    that RBS,

    gave me the bonus of £100, for moving my account to them, from

    Barclays,

    (who I also had problems with, that I'll exlain about to your

    collegue, like I

    mentioned earlier).

    I'll also find the actual complaint against RBS Dale St. now,

    and forward it

    to you.

    What I meant with the complaint-form, was that it didn't look

    anything at all

    like the ones you've sent me now.

    Maybe the complaint-form I was sent, was to do with other

    financial institutions,

    than banks?

    Like share-fonds etc?

    Have you also got other complaint-forms, other than to banks,

    perhaps someone

    sent me the wrong form intentionally?

    Just a thought I had.

    But anyway, thank you very much for your e-mail, and I'll also

    find the actual

    RBS Dale St. complaint, and e-mail it to you now.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From:

    Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>
    Date: Tue, Jun

    26, 2007 at 4:30 PM
    Subject: RE: Earlier e-mail
    To: Erik Ribsskog

    <eribsskog@gmail.com>

    Dear

    Ms Ribsskog

    Could you please arrange another copy of your email to be sent to

    me for my investigation

    Regards

    Yvonne Williams

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 June 2007 14:04
    To: Williams, Yvonne

    (CRU)
    Subject: Earlier e-mail

    *** WARNING : This message originates from

    the Internet ***


    Hi,

    I'm refering to the e-mail I sent you on 5/6.

    I was just wondering if you have recieved this e-mail, because

    I cant see

    that I have recieved any answer to it yet.

    Please just contact me if you want me to send you the e-mail

    again.

    Yours sincerely,

    Erik Ribsskog

    The Royal Bank of

    Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St

    Andrew Square, Edinburgh EH2 2YB

    Authorised and regulated by the

    Financial Services Authority.

    This e-mail message is confidential

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    This e-mail and any attachments are

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    Unless otherwise indicated, this e-mail has

    no contractual effect and may only be used for the purpose(s) indicated

    in it. The statements and opinions expressed in this e-mail are those of

    the author and do not necessarily reflect those of the Financial

    Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been

    checked by virus detection software before transmission. You should carry

    out your own virus checks on the contents of this communication. We accept

    no liability for any loss or damage which may be caused by software

    viruses or by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in

    it. The statements and opinions expressed in this e-mail are those of the

    author and do not necessarily reflect those of the Financial Ombudsman

    Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your

    own virus checks on the contents of this communication. We accept no

    liability for any loss or damage which may be caused by software viruses or

    by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception

    or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.



    This e-mail and any attachments are confidential

    and may be subject to legal privilege. If you are not the intended recipient,

    please notify the sender immediately and delete this e-mail and any attachment

    from your system. If you are not the intended recipient you must not copy,

    disclose or take any action in reliance to it.

    This e-mail and any attachments have been checked by

    virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception or

    interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it. The

    statements and opinions expressed in this e-mail are those of the author and do

    not necessarily reflect those of the Financial Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

    Kingdom. Registered as a limited company in England and Wales No. 3725015.

    Registered office as above.





  • Jeg ba hun Finansielle Ombudsdama, om å be sjefen hennes la noen andre se på min klage, siden jeg synes hun roter litt mye, hun sprø dama. (N)







    Google Mail – Update/Fwd: Complaint against RBS/Fwd: Earlier e-mail







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Update/Fwd: Complaint against RBS/Fwd: Earlier e-mail




    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Jun 28, 2009 at 10:56 AM





    To:

    Rosemary.Cox@financial-ombudsman.org.uk



    Hi,

    I also think you are to overworked, since you are working every Sunday.
    So I think you should ask your manager, to give my complaint, to someone else,
    so that you can get some well deserved rest, before you warrior on, with the

    complaints.
    Hope this is alright!
    Yours sincerely,
    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sun, Jun 28, 2009 at 10:43 AM
    Subject: Re: Complaint against RBS/Fwd: Earlier e-mail
    To: "Cox, Rosemary" <Rosemary.Cox@financial-ombudsman.org.uk>

    Hi,

    of course you can work on Sundays if you want.
    But business e-mails should just be sent within the business-hours.
    Or else, what's going to happen, is obvious.

    Someone are going to come drunk home from town, and answer the business-e-mails when they are drunk, which is what has happened today, with our correspondence.

    If this is something, you didn't know from before, then I think this Financial Ombudsman-stuff is just a load of crap really.

    Try to use the head that God gave you when you were born!
    Sincerely,
    Erik Ribsskog
    On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk> wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    I

    must admit to being surprised and confused with the content of the

    e-mail    .

    We are an

    extremely busy department and we often work at the weekends, this is obviously

    of help to consumers as we are able to deal with their complaints in a

    more timely manner. I would suggest that

    It is entirely up

    to each individual business to determine which hours their staff will work and I

    do not intend debating this with you.

    By working this

    weekend I have been able to deal with your complaint, which as you can

    appreciate is of a benefit to you.

    Perhaps you can

    clarify the spelling mistakes you are referring

    to?

    Kind

    Regards

    Rose

    Cox

    team manager

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 10:20

    Subject: Re: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi again,

    don't you think it's strange for an institutions like yours to send e-mails

    on Sunday mornings then?

    Shouldn't e-mails be sent within normal business hours then you

    think?

    This is what it says on Wikipedia:

    In the United

    States     and United Kingdom, the hours

    between 9 am and 5 pm are typically

    considered to be standard business hours



    I think this is rather

    akward, as I also think your spelling-mistakes are.


    Sincerely,


    Erik

    Ribsskog

    On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    That's no problem, however I should point out that we are

    not a government department, we are a independent complaints

    body.

    I

    will be in touch with your again in the next few

    days

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 08:02

    To: Cox, Rosemary
    Subject: Re: Complaint

    against RBS/Fwd: Earlier e-mail

    Hi,

    ok that's very fine, I'm just home from town you see.

    I thought it was a bit strange, since noone in Government in Norway,

    work on Sundays.

    Sorry about this, I forget sometimes that I'm not in Norway any

    longer.

    Sorry about this!

    Yours sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank

    you for your e-mail

    I can assure you this is not a joke, I am currently

    in the office working today.

    I presume that you would like us to deal

    with your complaint, so am responding to your e-mails

    today

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009

    07:36
    To: Cox, Rosemary
    Subject: Re: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi,

    why do send the e-mails early on a Sunday morning, by the way.

    Is this some kind of joke?

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear

    Mr Ribsskog

    Thank

    you for your e-mails

    I will contact you again once I have

    considered the information.

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 27 June 2009 14:59
    To: Cox,

    Rosemary
    Subject: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    thank you for you e-mail, that I recieved today.

    I'll contact your collegue back, regarding the

    Barclays-complaint.

    I sent the complaint on RBS Dale St., to Yvonne Williams at RBS, but

    she

    also harassed me, like this, she writes 'Dear Ms Ribsskog', even if

    my name

    is Erik, and in Britain, you have a movie called 'Erik the Viking',

    and Eric is

    also a quite usual name, in English-speaking countries.

    So I think Yvonne Williams, the complaint-investigator, also

    bullied me.

    I think this must have been a deliberate mistake.

    This ended with the complaint being partly resolved, in the way that

    RBS,

    gave me the bonus of £100, for moving my account to them, from

    Barclays,

    (who I also had problems with, that I'll exlain about to your

    collegue, like I

    mentioned earlier).

    I'll also find the actual complaint against RBS Dale St. now, and

    forward it

    to you.

    What I meant with the complaint-form, was that it didn't look

    anything at all

    like the ones you've sent me now.

    Maybe the complaint-form I was sent, was to do with other

    financial institutions,

    than banks?

    Like share-fonds etc?

    Have you also got other complaint-forms, other than to banks, perhaps

    someone

    sent me the wrong form intentionally?

    Just a thought I had.

    But anyway, thank you very much for your e-mail, and I'll also

    find the actual

    RBS Dale St. complaint, and e-mail it to you now.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>

    Date: Tue, Jun

    26, 2007 at 4:30 PM
    Subject: RE: Earlier e-mail
    To: Erik Ribsskog

    <eribsskog@gmail.com>

    Dear

    Ms Ribsskog

    Could

    you please arrange another copy of your email to be sent to me for my

    investigation

    Regards

    Yvonne

    Williams

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 June 2007 14:04
    To: Williams, Yvonne

    (CRU)
    Subject: Earlier e-mail

    *** WARNING : This message originates from

    the Internet ***


    Hi,

    I'm refering to the e-mail I sent you on 5/6.

    I was just wondering if you have recieved this e-mail, because I

    cant see

    that I have recieved any answer to it yet.

    Please just contact me if you want me to send you the e-mail

    again.

    Yours sincerely,

    Erik Ribsskog

    The Royal Bank of

    Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St

    Andrew Square, Edinburgh EH2 2YB

    Authorised and regulated by the

    Financial Services Authority.

    This e-mail message is confidential

    and for use by the addressee only. If the message is received by anyone

    other than the addressee, please return the message to the sender by

    replying to it and then delete the message from your computer. Internet

    e-mails are not necessarily secure. The Royal Bank of Scotland plc does

    not accept responsibility for changes made to this message after it was

    sent.

    Whilst all reasonable care has been taken to avoid the

    transmission of viruses, it is the responsibility of the recipient to

    ensure that the onward transmission, opening or use of this message and

    any attachments will not adversely affect its systems or data. No

    responsibility is accepted by The Royal Bank of Scotland plc in this

    regard and the recipient should carry out such virus and other checks as

    it considers

    appropriate.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been

    checked by virus detection software before transmission. You should carry

    out your own virus checks on the contents of this communication. We accept

    no liability for any loss or damage which may be caused by software

    viruses or by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in

    it. The statements and opinions expressed in this e-mail are those of the

    author and do not necessarily reflect those of the Financial Ombudsman

    Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your

    own virus checks on the contents of this communication. We accept no

    liability for any loss or damage which may be caused by software viruses or

    by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception

    or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.



    This e-mail and any attachments are confidential

    and may be subject to legal privilege. If you are not the intended recipient,

    please notify the sender immediately and delete this e-mail and any attachment

    from your system. If you are not the intended recipient you must not copy,

    disclose or take any action in reliance to it.

    This e-mail and any attachments have been checked by

    virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception or

    interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it. The

    statements and opinions expressed in this e-mail are those of the author and do

    not necessarily reflect those of the Financial Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

    Kingdom. Registered as a limited company in England and Wales No. 3725015.

    Registered office as above.





  • Jeg gir meg ikke når det gjelder den her Finansielle ombudsmannen jeg, det er bare noe tull og tøys. (In Norwegian)







    Google Mail – Complaint against RBS/Fwd: Earlier e-mail







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint against RBS/Fwd: Earlier e-mail




    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Jun 28, 2009 at 10:43 AM





    To:

    "Cox, Rosemary" <Rosemary.Cox@financial-ombudsman.org.uk>



    Hi,

    of course you can work on Sundays if you want.
    But business e-mails should just be sent within the business-hours.
    Or else, what's going to happen, is obvious.

    Someone are going to come drunk home from town, and answer the business-e-mails when they are drunk, which is what has happened today, with our correspondence.

    If this is something, you didn't know from before, then I think this Financial Ombudsman-stuff is just a load of crap really.

    Try to use the head that God gave you when you were born!
    Sincerely,
    Erik Ribsskog

    On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk> wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    I

    must admit to being surprised and confused with the content of the

    e-mail    .

    We are an

    extremely busy department and we often work at the weekends, this is obviously

    of help to consumers as we are able to deal with their complaints in a

    more timely manner. I would suggest that

    It is entirely up

    to each individual business to determine which hours their staff will work and I

    do not intend debating this with you.

    By working this

    weekend I have been able to deal with your complaint, which as you can

    appreciate is of a benefit to you.

    Perhaps you can

    clarify the spelling mistakes you are referring

    to?

    Kind

    Regards

    Rose

    Cox

    team manager

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 10:20

    Subject: Re: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi again,

    don't you think it's strange for an institutions like yours to send e-mails

    on Sunday mornings then?

    Shouldn't e-mails be sent within normal business hours then you

    think?

    This is what it says on Wikipedia:

    In the United

    States     and United Kingdom, the hours

    between 9 am and 5 pm are typically

    considered to be standard business hours



    I think this is rather

    akward, as I also think your spelling-mistakes are.


    Sincerely,


    Erik

    Ribsskog

    On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    That's no problem, however I should point out that we are

    not a government department, we are a independent complaints

    body.

    I

    will be in touch with your again in the next few

    days

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 08:02

    To: Cox, Rosemary
    Subject: Re: Complaint

    against RBS/Fwd: Earlier e-mail

    Hi,

    ok that's very fine, I'm just home from town you see.

    I thought it was a bit strange, since noone in Government in Norway,

    work on Sundays.

    Sorry about this, I forget sometimes that I'm not in Norway any

    longer.

    Sorry about this!

    Yours sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank

    you for your e-mail

    I can assure you this is not a joke, I am currently

    in the office working today.

    I presume that you would like us to deal

    with your complaint, so am responding to your e-mails

    today

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009

    07:36
    To: Cox, Rosemary
    Subject: Re: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi,

    why do send the e-mails early on a Sunday morning, by the way.

    Is this some kind of joke?

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear

    Mr Ribsskog

    Thank

    you for your e-mails

    I will contact you again once I have

    considered the information.

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 27 June 2009 14:59
    To: Cox,

    Rosemary
    Subject: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    thank you for you e-mail, that I recieved today.

    I'll contact your collegue back, regarding the

    Barclays-complaint.

    I sent the complaint on RBS Dale St., to Yvonne Williams at RBS, but

    she

    also harassed me, like this, she writes 'Dear Ms Ribsskog', even if

    my name

    is Erik, and in Britain, you have a movie called 'Erik the Viking',

    and Eric is

    also a quite usual name, in English-speaking countries.

    So I think Yvonne Williams, the complaint-investigator, also

    bullied me.

    I think this must have been a deliberate mistake.

    This ended with the complaint being partly resolved, in the way that

    RBS,

    gave me the bonus of £100, for moving my account to them, from

    Barclays,

    (who I also had problems with, that I'll exlain about to your

    collegue, like I

    mentioned earlier).

    I'll also find the actual complaint against RBS Dale St. now, and

    forward it

    to you.

    What I meant with the complaint-form, was that it didn't look

    anything at all

    like the ones you've sent me now.

    Maybe the complaint-form I was sent, was to do with other

    financial institutions,

    than banks?

    Like share-fonds etc?

    Have you also got other complaint-forms, other than to banks, perhaps

    someone

    sent me the wrong form intentionally?

    Just a thought I had.

    But anyway, thank you very much for your e-mail, and I'll also

    find the actual

    RBS Dale St. complaint, and e-mail it to you now.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>

    Date: Tue, Jun

    26, 2007 at 4:30 PM
    Subject: RE: Earlier e-mail
    To: Erik Ribsskog

    <eribsskog@gmail.com>

    Dear

    Ms Ribsskog

    Could

    you please arrange another copy of your email to be sent to me for my

    investigation

    Regards

    Yvonne

    Williams

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 June 2007 14:04
    To: Williams, Yvonne

    (CRU)
    Subject: Earlier e-mail

    *** WARNING : This message originates from

    the Internet ***


    Hi,

    I'm refering to the e-mail I sent you on 5/6.

    I was just wondering if you have recieved this e-mail, because I

    cant see

    that I have recieved any answer to it yet.

    Please just contact me if you want me to send you the e-mail

    again.

    Yours sincerely,

    Erik Ribsskog

    The Royal Bank of

    Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St

    Andrew Square, Edinburgh EH2 2YB

    Authorised and regulated by the

    Financial Services Authority.

    This e-mail message is confidential

    and for use by the addressee only. If the message is received by anyone

    other than the addressee, please return the message to the sender by

    replying to it and then delete the message from your computer. Internet

    e-mails are not necessarily secure. The Royal Bank of Scotland plc does

    not accept responsibility for changes made to this message after it was

    sent.

    Whilst all reasonable care has been taken to avoid the

    transmission of viruses, it is the responsibility of the recipient to

    ensure that the onward transmission, opening or use of this message and

    any attachments will not adversely affect its systems or data. No

    responsibility is accepted by The Royal Bank of Scotland plc in this

    regard and the recipient should carry out such virus and other checks as

    it considers

    appropriate.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been

    checked by virus detection software before transmission. You should carry

    out your own virus checks on the contents of this communication. We accept

    no liability for any loss or damage which may be caused by software

    viruses or by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in

    it. The statements and opinions expressed in this e-mail are those of the

    author and do not necessarily reflect those of the Financial Ombudsman

    Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your

    own virus checks on the contents of this communication. We accept no

    liability for any loss or damage which may be caused by software viruses or

    by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception

    or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.



    This e-mail and any attachments are confidential

    and may be subject to legal privilege. If you are not the intended recipient,

    please notify the sender immediately and delete this e-mail and any attachment

    from your system. If you are not the intended recipient you must not copy,

    disclose or take any action in reliance to it.

    This e-mail and any attachments have been checked by

    virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception or

    interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it. The

    statements and opinions expressed in this e-mail are those of the author and do

    not necessarily reflect those of the Financial Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

    Kingdom. Registered as a limited company in England and Wales No. 3725015.

    Registered office as above.





  • Jeg gir meg ikke på det punktet der. Jeg synes det er rart at the Financial Ombudsman sender e-poster tidlig på søndagsmorgenene. (In Norwegian)







    Google Mail – Complaint against RBS/Fwd: Earlier e-mail







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint against RBS/Fwd: Earlier e-mail




    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Jun 28, 2009 at 10:19 AM





    To:

    "Cox, Rosemary" <Rosemary.Cox@financial-ombudsman.org.uk>



    Hi again,

    don't you think it's strange for an institutions like yours to send e-mails on Sunday mornings then?
    Shouldn't e-mails be sent within normal business hours then you think?

    This is what it says on Wikipedia:
    In the United States and United Kingdom, the hours between 9 am and 5 pm are typically considered to be standard business hours



    I think this is rather akward, as I also think your spelling-mistakes are.


    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk> wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    That's no problem, however I should point out that we

    are not a government department, we are a independent complaints

    body.

    I will be in touch with your again in the next few

    days

    Kind

    Regards

    Rose

    Cox

    team manager

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 08:02

    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    ok that's very fine, I'm just home from town you see.

    I thought it was a bit strange, since noone in Government in Norway,

    work on Sundays.

    Sorry about this, I forget sometimes that I'm not in Norway any

    longer.

    Sorry about this!

    Yours sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    I can assure you this is not a joke, I am currently in

    the office working today.

    I presume that you would like us to deal with

    your complaint, so am responding to your e-mails

    today

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 07:36
    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    why do send the e-mails early on a Sunday morning, by the way.

    Is this some kind of joke?

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank

    you for your e-mails

    I will contact you again once I have

    considered the information.

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 27 June 2009

    14:59
    To: Cox, Rosemary
    Subject: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi,

    thank you for you e-mail, that I recieved today.

    I'll contact your collegue back, regarding the

    Barclays-complaint.

    I sent the complaint on RBS Dale St., to Yvonne Williams at RBS, but

    she

    also harassed me, like this, she writes 'Dear Ms Ribsskog', even if my

    name

    is Erik, and in Britain, you have a movie called 'Erik the Viking', and

    Eric is

    also a quite usual name, in English-speaking countries.

    So I think Yvonne Williams, the complaint-investigator, also

    bullied me.

    I think this must have been a deliberate mistake.

    This ended with the complaint being partly resolved, in the way that

    RBS,

    gave me the bonus of £100, for moving my account to them, from

    Barclays,

    (who I also had problems with, that I'll exlain about to your collegue,

    like I

    mentioned earlier).

    I'll also find the actual complaint against RBS Dale St. now, and

    forward it

    to you.

    What I meant with the complaint-form, was that it didn't look

    anything at all

    like the ones you've sent me now.

    Maybe the complaint-form I was sent, was to do with other financial

    institutions,

    than banks?

    Like share-fonds etc?

    Have you also got other complaint-forms, other than to banks, perhaps

    someone

    sent me the wrong form intentionally?

    Just a thought I had.

    But anyway, thank you very much for your e-mail, and I'll also find

    the actual

    RBS Dale St. complaint, and e-mail it to you now.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>

    Date: Tue, Jun 26,

    2007 at 4:30 PM
    Subject: RE: Earlier e-mail
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Ms

    Ribsskog

    Could

    you please arrange another copy of your email to be sent to me for my

    investigation

    Regards

    Yvonne

    Williams

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 June 2007 14:04
    To: Williams, Yvonne

    (CRU)
    Subject: Earlier e-mail

    *** WARNING : This message originates from the

    Internet ***


    Hi,

    I'm refering to the e-mail I sent you on 5/6.

    I was just wondering if you have recieved this e-mail, because I

    cant see

    that I have recieved any answer to it yet.

    Please just contact me if you want me to send you the e-mail

    again.

    Yours sincerely,

    Erik Ribsskog

    The Royal Bank of

    Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St

    Andrew Square, Edinburgh EH2 2YB

    Authorised and regulated by the

    Financial Services Authority.

    This e-mail message is confidential and

    for use by the addressee only. If the message is received by anyone other

    than the addressee, please return the message to the sender by replying to

    it and then delete the message from your computer. Internet e-mails are not

    necessarily secure. The Royal Bank of Scotland plc does not accept

    responsibility for changes made to this message after it was

    sent.

    Whilst all reasonable care has been taken to avoid the

    transmission of viruses, it is the responsibility of the recipient to ensure

    that the onward transmission, opening or use of this message and any

    attachments will not adversely affect its systems or data. No responsibility

    is accepted by The Royal Bank of Scotland plc in this regard and the

    recipient should carry out such virus and other checks as it considers

    appropriate.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your

    own virus checks on the contents of this communication. We accept no

    liability for any loss or damage which may be caused by software viruses or

    by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception

    or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.



    This e-mail and any attachments are confidential

    and may be subject to legal privilege. If you are not the intended recipient,

    please notify the sender immediately and delete this e-mail and any attachment

    from your system. If you are not the intended recipient you must not copy,

    disclose or take any action in reliance to it.

    This e-mail and any attachments have been checked by

    virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception or

    interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it. The

    statements and opinions expressed in this e-mail are those of the author and do

    not necessarily reflect those of the Financial Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

    Kingdom. Registered as a limited company in England and Wales No. 3725015.

    Registered office as above.





  • The Financial Ombudsman, sier at de ikke er i myndighetene. Men jeg synes det er rart at de sender e-poster på søndagsmorgenene uansett jeg da. Hm.







    Google Mail – Complaint against RBS/Fwd: Earlier e-mail







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint against RBS/Fwd: Earlier e-mail




    Cox, Rosemary

    <Rosemary.Cox@financial-ombudsman.org.uk>


    Sun, Jun 28, 2009 at 8:06 AM





    To:

    Erik Ribsskog <eribsskog@gmail.com>





    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    That's no problem, however I should point out that we

    are not a government department, we are a independent complaints

    body.

    I will be in touch with your again in the next few

    days


    Kind

    Regards

    Rose

    Cox

    team manager

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 08:02
    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail


    Hi,

    ok that's very fine, I'm just home from town you see.

    I thought it was a bit strange, since noone in Government in Norway,

    work on Sundays.

    Sorry about this, I forget sometimes that I'm not in Norway any

    longer.

    Sorry about this!

    Yours sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mail

    I can assure you this is not a joke, I am currently in

    the office working today.

    I presume that you would like us to deal with

    your complaint, so am responding to your e-mails

    today

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 07:36
    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    why do send the e-mails early on a Sunday morning, by the way.

    Is this some kind of joke?

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank

    you for your e-mails

    I will contact you again once I have

    considered the information.

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 27 June 2009

    14:59
    To: Cox, Rosemary
    Subject: Complaint against

    RBS/Fwd: Earlier e-mail

    Hi,

    thank you for you e-mail, that I recieved today.

    I'll contact your collegue back, regarding the

    Barclays-complaint.

    I sent the complaint on RBS Dale St., to Yvonne Williams at RBS, but

    she

    also harassed me, like this, she writes 'Dear Ms Ribsskog', even if my

    name

    is Erik, and in Britain, you have a movie called 'Erik the Viking', and

    Eric is

    also a quite usual name, in English-speaking countries.

    So I think Yvonne Williams, the complaint-investigator, also

    bullied me.

    I think this must have been a deliberate mistake.

    This ended with the complaint being partly resolved, in the way that

    RBS,

    gave me the bonus of £100, for moving my account to them, from

    Barclays,

    (who I also had problems with, that I'll exlain about to your collegue,

    like I

    mentioned earlier).

    I'll also find the actual complaint against RBS Dale St. now, and

    forward it

    to you.

    What I meant with the complaint-form, was that it didn't look

    anything at all

    like the ones you've sent me now.

    Maybe the complaint-form I was sent, was to do with other financial

    institutions,

    than banks?

    Like share-fonds etc?

    Have you also got other complaint-forms, other than to banks, perhaps

    someone

    sent me the wrong form intentionally?

    Just a thought I had.

    But anyway, thank you very much for your e-mail, and I'll also find

    the actual

    RBS Dale St. complaint, and e-mail it to you now.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>
    Date: Tue, Jun 26,

    2007 at 4:30 PM
    Subject: RE: Earlier e-mail
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Ms

    Ribsskog

    Could

    you please arrange another copy of your email to be sent to me for my

    investigation

    Regards

    Yvonne

    Williams

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 June 2007 14:04
    To: Williams, Yvonne

    (CRU)
    Subject: Earlier e-mail

    *** WARNING : This message originates from the

    Internet ***


    Hi,

    I'm refering to the e-mail I sent you on 5/6.

    I was just wondering if you have recieved this e-mail, because I

    cant see

    that I have recieved any answer to it yet.

    Please just contact me if you want me to send you the e-mail

    again.

    Yours sincerely,

    Erik Ribsskog

    The Royal Bank of

    Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St

    Andrew Square, Edinburgh EH2 2YB

    Authorised and regulated by the

    Financial Services Authority.

    This e-mail message is confidential and

    for use by the addressee only. If the message is received by anyone other

    than the addressee, please return the message to the sender by replying to

    it and then delete the message from your computer. Internet e-mails are not

    necessarily secure. The Royal Bank of Scotland plc does not accept

    responsibility for changes made to this message after it was

    sent.

    Whilst all reasonable care has been taken to avoid the

    transmission of viruses, it is the responsibility of the recipient to ensure

    that the onward transmission, opening or use of this message and any

    attachments will not adversely affect its systems or data. No responsibility

    is accepted by The Royal Bank of Scotland plc in this regard and the

    recipient should carry out such virus and other checks as it considers

    appropriate.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your

    own virus checks on the contents of this communication. We accept no

    liability for any loss or damage which may be caused by software viruses or

    by interception or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception

    or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.


    This e-mail and any attachments are confidential

    and may be subject to legal privilege. If you are not the intended recipient,

    please notify the sender immediately and delete this e-mail and any attachment

    from your system. If you are not the intended recipient you must not copy,

    disclose or take any action in reliance to it.

    This e-mail and any attachments have been checked by

    virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception or

    interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it. The

    statements and opinions expressed in this e-mail are those of the author and do

    not necessarily reflect those of the Financial Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

    Kingdom. Registered as a limited company in England and Wales No. 3725015.

    Registered office as above.





  • Fler bilder fra Liverpool. (In Norwegian)

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    PS.

    Først så var jeg på to steder, i Matthew St.-kvarteret.

    Det var Smokey Mo’s og Hardys vel.

    Så gikk jeg mot den andre sida av byen, ved the bombed out church der.

    Og i hovedgata, så traff jeg to damer fra Birmingham, som prøvde å finne et sted som heter Funky Box.

    Da var vel klokka over tre, og vel snart fire sikkert.

    Så da sa jeg, at jeg blir gjerne med dit, for jeg kunne tenke meg å tatt en halvliter eller to, før ølserveringa stengte.

    Så viste det seg, at det kosta 7 pund da, å komme inn på Funky Box.

    Så jeg kjøpte bare to øl, og dro hjem, for da hadde jeg brukt opp alle pengene, som jeg hadde råd til å bruke, siden jeg er arbeidsledig nå, osv.

    For jeg har jo nettopp kjøpt ny mobil osv., også.

    Jeg ga de jentene, som het Hayley og Carrie vel, adressen til bloggen, i tilfelle dem hadde lyst til å se noen fler bilder fra Liverpool osv.

    Hun lyse, Hayley vel, hun hadde forresten også besteforeldre fra Sverige faktisk, sa hun.

    Men hun skjønte ikke hva jeg sa, da jeg sa ‘talar du svenska’.

    Men men.

    Med de var hyggelige damer, det må jeg si, de smilte og var hyggelige, og sa at det var greit å ta med bilde på bloggen også.

    Så det er ikke så lett alltid, å treffe damer på byen her, for det er litt mye koder og sånn vel, men de fra Birmingham, de var vel mer som damer i Norge kanskje, det er mulig.

    Men det var litt kjipt å ikke ha mer penger da.

    Jeg gadd ikke å være på Funky Box, til klokka 7, uten penger til noe å drikke, det hadde blitt for kjedelig, så sånn var det.

    Så ble jeg litt rastløs, og gikk rundt og tok masse bilder, ganske i halvfylla.

    Jeg traff noen damer som var i utdrikningslag.

    Eller ‘hen-party’, som det heter her.

    Og de var fra Skottland og Huddersfield osv.

    Så de ble jeg nesten kjent med, men bare nesten, det var ikke sånn at jeg fikk bli med dem inn på hotellet, eller noe.

    Da var klokka veldig mye og, og de hadde masse andre karer, som hang rundt dem, siden de omtrent var de eneste vanlige damene, igjen på byen da, rundt klokka 6 vel.

    Så sånn var det.

    De folka rundt her jeg bor, de som går ut i Eberle St. osv., de skjønner jeg meg ihvertfall ikke på.

    Men man kan ikke skjønne alt.

    De to som er på bildet før jeg viser det V-tegnet, de viste det tegnet til meg.

    Og det lurer jeg på om er tegnet som betyr krig mot blonde, eller seier i krigen mot de blonde da.

    Noe sånt.

    Men det skal jeg ikke si sikkert, men de ville absolutt ikke være med på bloggen.

    Og de kyssa hverandre, de to jentene, da jeg gikk vekk, uten å ta bilde, etter at de hadde vist det V-tegnet da.

    Men jeg gikk tilbake, og spurte om de kunne vise det tegnet en gang til.

    For jeg ville ha det med på bloggen da.

    Men da ville de ikke vise det tegnet da.

    Så det var derfor jeg måtte vise det selv.

    Så sånn var det.

    Jeg fortalte de fleste, eller ihvertfall at jeg bare tok bilder til bloggen da, så jeg tror de fleste syntes det var greit, å være med på bloggen osv. da.

    Bortsett fra de to jentene som viste det V-tegnet da.

    Så sånn var det.

    Hun lyshåra og mørkhåra jenta, som gikk på parkeringsplassen, mot Tithebarn St., de mobba meg litt.

    Jenta med det mørke håret, spurte hva jeg gjorde der aleien.

    Så sa jeg at jeg bodde like i nærheten der, og jeg sa at jeg var fra Norge, så jeg kjente ikke så mange folk i byen.

    Så kom hun lyshåra da, som nesten ikke klarte å holde seg på beina, og sa ‘fucking Norwegians’ da.

    Så da ble jeg litt irritert, men jeg klarte å beherske meg da.

    Jeg er ganske sånn at jeg har lang lunte, og pleier å telle til ti.

    Så det gikk greit.

    Så var det masse annet som skjedde og.

    Jeg burde få meg en jobb, sånn at jeg kan være på utestedene, til de stenger, og kan slå meg litt løs.

    Sånn at jeg slipper å gå rundt å ta bilder av alle mulig, fordi jeg ikke finner på annet å gjøre, siden jeg kjeder meg.

    Vi får se hva som skjer, om jeg klarer å skjerpe meg litt her.

    Vi får se.

    Med vennlig hilsen

    Erik Ribsskog

    PS 2.

    Og hun unge, lyshåra, med den svarte og hvite kjolen, på slutten der.

    Hun hadde tenkt å ta taxi hjem, men ble henta av to homoer vel, så de ut som.

    Så hun spurte jeg, om var okey, for jeg syntes den hentinga dems virka litt rar.

    Men hun ville ikke prate med meg, siden hun ikke kjente meg, sa hu.

    Og det var vel egentlig forsåvidt greit nok.

    Det var jo egentlig ikke min business, jeg bare syntes det så litt rart ut.

    Så sånn var det.

    Bare noe jeg kom på at jeg hadde glemt å skrive om, i PS-et over.

    Så sånn var det.

  • Det var visst jeg som var rar, når det gjaldt the Financial Ombudsman. (In Norwegian)







    Google Mail – Complaint against RBS/Fwd: Earlier e-mail







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint against RBS/Fwd: Earlier e-mail




    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Jun 28, 2009 at 8:01 AM





    To:

    "Cox, Rosemary" <Rosemary.Cox@financial-ombudsman.org.uk>



    Hi,

    ok that's very fine, I'm just home from town you see.
    I thought it was a bit strange, since noone in Government in Norway, work on Sundays.
    Sorry about this, I forget sometimes that I'm not in Norway any longer.

    Sorry about this!
    Yours sincerely,
    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your e-mail

    I can assure you

    this is not a joke, I am currently in the office working

    today.

    I

    presume that you would like us to deal with your complaint, so am responding to

    your e-mails today

    Kind Regards

    Rose Cox

    team manager

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 June 2009 07:36
    To: Cox,

    Rosemary
    Subject: Re: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    why do send the e-mails early on a Sunday morning, by the way.

    Is this some kind of joke?

    Sincerely,

    Erik Ribsskog

    On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

    wrote:

    Dear Mr

    Ribsskog

    Thank you

    for your e-mails

    I will contact you again once I have

    considered the information.

    Kind

    Regards

    Rose

    Cox

    team

    manager


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 27 June 2009 14:59
    To: Cox,

    Rosemary
    Subject: Complaint against RBS/Fwd: Earlier

    e-mail

    Hi,

    thank you for you e-mail, that I recieved today.

    I'll contact your collegue back, regarding the

    Barclays-complaint.

    I sent the complaint on RBS Dale St., to Yvonne Williams at RBS, but

    she

    also harassed me, like this, she writes 'Dear Ms Ribsskog', even if my

    name

    is Erik, and in Britain, you have a movie called 'Erik the Viking', and

    Eric is

    also a quite usual name, in English-speaking countries.

    So I think Yvonne Williams, the complaint-investigator, also bullied

    me.

    I think this must have been a deliberate mistake.

    This ended with the complaint being partly resolved, in the way that

    RBS,

    gave me the bonus of £100, for moving my account to them, from

    Barclays,

    (who I also had problems with, that I'll exlain about to your collegue,

    like I

    mentioned earlier).

    I'll also find the actual complaint against RBS Dale St. now, and

    forward it

    to you.

    What I meant with the complaint-form, was that it didn't look

    anything at all

    like the ones you've sent me now.

    Maybe the complaint-form I was sent, was to do with other financial

    institutions,

    than banks?

    Like share-fonds etc?

    Have you also got other complaint-forms, other than to banks, perhaps

    someone

    sent me the wrong form intentionally?

    Just a thought I had.

    But anyway, thank you very much for your e-mail, and I'll also find

    the actual

    RBS Dale St. complaint, and e-mail it to you now.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>

    Date: Tue, Jun 26,

    2007 at 4:30 PM
    Subject: RE: Earlier e-mail
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Ms

    Ribsskog

    Could you

    please arrange another copy of your email to be sent to me for my

    investigation

    Regards

    Yvonne

    Williams

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 June 2007 14:04
    To: Williams, Yvonne

    (CRU)
    Subject: Earlier e-mail

    *** WARNING : This message originates from the

    Internet ***


    Hi,

    I'm refering to the e-mail I sent you on 5/6.

    I was just wondering if you have recieved this e-mail, because I

    cant see

    that I have recieved any answer to it yet.

    Please just contact me if you want me to send you the e-mail again.

    Yours sincerely,

    Erik Ribsskog

    The Royal Bank of Scotland

    plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square,

    Edinburgh EH2 2YB

    Authorised and regulated by the Financial Services

    Authority.

    This e-mail message is confidential and for use by the

    addressee only. If the message is received by anyone other than the addressee,

    please return the message to the sender by replying to it and then delete the

    message from your computer. Internet e-mails are not necessarily secure. The

    Royal Bank of Scotland plc does not accept responsibility for changes made to

    this message after it was sent.

    Whilst all reasonable care has been

    taken to avoid the transmission of viruses, it is the responsibility of the

    recipient to ensure that the onward transmission, opening or use of this

    message and any attachments will not adversely affect its systems or data. No

    responsibility is accepted by The Royal Bank of Scotland plc in this regard

    and the recipient should carry out such virus and other checks as it considers

    appropriate.


    This e-mail and any attachments are

    confidential and may be subject to legal privilege. If you are not the

    intended recipient, please notify the sender immediately and delete this

    e-mail and any attachment from your system. If you are not the intended

    recipient you must not copy, disclose or take any action in reliance to

    it.

    This e-mail and any attachments have been checked

    by virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception

    or interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it.

    The statements and opinions expressed in this e-mail are those of the author

    and do not necessarily reflect those of the Financial Ombudsman Service

    Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

    United Kingdom. Registered as a limited company in England and Wales No.

    3725015. Registered office as above.



    This e-mail and any attachments are confidential

    and may be subject to legal privilege. If you are not the intended recipient,

    please notify the sender immediately and delete this e-mail and any attachment

    from your system. If you are not the intended recipient you must not copy,

    disclose or take any action in reliance to it.

    This e-mail and any attachments have been checked by

    virus detection software before transmission. You should carry out your own

    virus checks on the contents of this communication. We accept no liability for

    any loss or damage which may be caused by software viruses or by interception or

    interruption of this mail.

    Unless otherwise indicated, this e-mail has no

    contractual effect and may only be used for the purpose(s) indicated in it. The

    statements and opinions expressed in this e-mail are those of the author and do

    not necessarily reflect those of the Financial Ombudsman Service Ltd.

    This email has originated from the Financial

    Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

    Kingdom. Registered as a limited company in England and Wales No. 3725015.

    Registered office as above.