johncons

Forfatter: Erik Ribsskog

  • Tegninger/karikaturer. (In Norwegian).

    Hva bør Muhammed tegningene/karikaturene refereres til som da? I Danmark, så kalles de jo Muhammed-tegningene http://da.wikipedia.org/wiki/Muhammed-tegningerne, mens i Norge så kalles de karikaturer, og i Engelsk-språkelige land, så kalles de ‘cartoons’. Disse ordene betyr vel ikke det samme? Jyllands-posten ville vel at 12 ‘blad-tegnere’ skulle tegne Muhammed, slik de så han. I Danmark, så defineres dette som tegninger, i Norge som karikaturer, og i Engelsk-språkelige land, som ‘Cartoons’. Norsk Wikipedia, skal vel forholde seg til hva som tegningene/karikaturene omtales som i Norge(?) Blir de ikke kalt tegninger også i Norge? Altså, at noen kaller de tegninger, og noen kaller de karikaturer? Jeg vet at dette ikke er helt nøyaktig temaet her, men burde man ikke finne ut nøyaktig om det er tegninger eller karikaturer, før man fortsetter, og skal finne ut hvordan skal forholde seg til dem? Johncons 27. feb 2008 kl. 07:10 (CET)

    Jeg kikket litt i en ordbok nå, og å karikere betyr å imitere på en måte, slik at resultatet blir latterlig. Men disse tegnerne, fikk vel i oppdrag, å tegne Muhammed, slik de selv så han. Altså de skulle gi utrykk for sin mening, om Muhammed. Så de sa vel da bare sin mening, igjennom tegningen. I allefall var vel det oppdraget? Oppdraget var at de skulle si sin mening gjennom tegningen. Og resultatet det må man vel tolke da. Men hvis resultatet ble anderledes, enn at tegnerne sa sin mening om Muhammed, gjennom tegningen, så må vel dette, at resultatet ble anderledes, skyldes enten en missforståelse, eller en sabotasje fra tegnerne da? Har jeg skjønt det riktig da? Det er vel greit å prøve å få klargjort hva utgangspunktet er for diskusjonen, håper jeg. Så det hadde vært bra, synes jeg, hvis noen hadde hatt kunnet oppdatere mer om dette. Hvis det er i orden å spørre om det her. Johncons 27. feb 2008 kl. 10:12 (CET)

    http://no.wikipedia.org/wiki/Wikipedia:Tinget#N.C3.A5_ogs.C3.A5_i_Aftenposten

  • Phoney e-mails from the CAB Chief Executive.

    Phoney e-mails from the CAB Chief
    Executive.

    johncons
    Date: 2008-02-26
    Time: 17:14:31 I’ve been having some problems with recieving
    what seems to be phoney automated e-mails in
    the name of the CAB Chief Executive.

    I was wondering if anyone have some advice on
    how to go forward with this?

    Here are the links to an e-mail to the CAB,
    explaining about this:

    [censored]johncons-mirror.blogspot[censored]/
    2008/02/e-mail-to-cab-252.html

    [censored]johncons-mirror.blogspot[censored]/
    2008/02/enclosure-1-e-mail-to-cab-252.html

    [censored]johncons-mirror.blogspot[censored]/
    2008/02/enclosure-2-e-mail-to-cab-252.html r>
    [ Reply ] [ View Threads by johncons ] [ View Profile ]

    Re: Phoney e-mails from the CAB
    Chief Executive.

    tigerwulf
    Date: 2008-02-26
    Time: 17:20:27 just change your addy and forget about it )
    [ Reply ] [ View Threads by tigerwulf ] [ View Profile ]

    Re: Phoney e-mails from the CAB
    Chief Executive.

    johncons
    Date: 2008-02-26
    Time: 17:25:46 The problem is that I wanted Citizens Advice,
    to answer my e-mail properly.

    It was a complaint I sent the Chief
    Executive, regarding some problems with one
    of their managers.

    But the only answer I got, was an automated,
    or ‘automated’ reply, that was sent about a
    week after my e-mail was sent to them.

    So I don’t really think the reply was
    automated at all.

    That’s why I’m calling it phoney.

    Since it seems that the e-mail must have been
    sent by a person.

    Since automated replies, are usually sent
    right away, and certainly not a week after
    the e-mail they are replying to.

    So I think it must be something phoney going
    on at the CAB.

    So I was wondering what other people would
    have done if someone were sending them phoney
    e-mails from the CAB Chief Executive.
    [ Reply ] [ View Threads by johncons ] [ View Profile ]

    Re: Phoney e-mails from the CAB
    Chief Executive.

    tigerwulf
    Date: 2008-02-26
    Time: 17:29:11 ahhh i get ya,i thought you was getting them
    for no reason……..i take it you’ve phoned
    them up about it?
    [ Reply ] [ View Threads by tigerwulf ] [ View Profile ]

    Re: Phoney e-mails from the CAB
    Chief Executive.

    johncons
    Date: 2008-02-26
    Time: 17:36:01 Well, not exactly.

    I was getting a message claiming to be
    automated, which wasn’t.

    From the Chief Executive.

    So I don’t think everything is like it should
    be at the CAB.

    It says what I did in the e-mail on the
    blog.

    It was to do with the complaint-procedure.

    It should be explained in the e-mail in the
    first link, just change the parts where it
    say censored, with h t t p and . c o m

    http://www.ukchatterbox.co.uk/msg/1767634

  • E-mail to the LSO, 26/2.

    Re: To Mrs. Wilton, Corporate Services Manager, Complaint.
    26 February 2008
    14:50
    Subject
    Re: To Mrs. Wilton, Corporate Services Manager, Complaint.
    From
    Erik Ribsskog
    To
    Legal Services Ombudsman
    Cc
    general.queries@justice.gsi.gov.uk
    Sent
    26 February 2008 14:42

    Hi,

    thank you for your answer!

    I was told, when I called the LSO, on Friday, that Mrs. Wilton, Corporate Services Manager, was
    the one who dealt with complaints on representatives in your organisation.
    So I was just wondering how it is, that it isn’t the Corporate Services Manager who is answering
    the e-mail.

    And also I was wondering what your organisation is going to do regarding the complaint.

    I’ll also send a copy of this e-mail to the Ministry of Justice again, since you informed me that
    one couldn’t appeal on an LSO report to the LSO, but that one had to contact the Ministy of
    Justice.

    So I’m sending them a copy of this e-mail, since I started updating them on 22/2.

    Hope this is alright, and thank you very much in advance for your answer!

    Yours sincerely,
    Erik Ribsskog

    On 2/26/08, Legal Services Ombudsman <LSO@olso.gsi.gov.uk> wrote:
    Our Reference: 39651 & 40080
    Dear Mr Ribsskog
    I acknowledge receipt of your e-mail received 25 February 2008.
    Yours Sincerely
    Gavin Brown
    Operations Manager
    Office of The Legal Services Ombudsman
    Tel: 0161 839 7262
    Fax: 0161 832 5446
    This e-mail (and any attachment) is intended only for the attention of the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by return e-mail.
    Internet e-mail is not a secure medium. Any reply to this message could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material in response to this message by e-mail.
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  • Facebook, 26/2. (In Norwegian).

    Erik Ribsskog wrote
    at 2:09pm
    Det tror jeg har vært veldig lavt de siste åra.

    Etter at jeg flytta fra gården til onkelen min, på Løvås i Kvelde i Larvik, i juli, 05.

    Det vet kanskje du hvor er Sirx3, som er fra Larvik vel?

    Onkelen min og dama leide ut ei hytte til en kar som het Thor, som dyrka Marijuana i ganske stor stil, og distribuerte til distriktet vel.

    Jeg så ikke dyrkinga, men onkelen min sa det.

    Og han skulle til han naboen hele tida, og da måtte jeg jo være sosial synes jeg, og ta et trekk da, (det var en litt rar situasjon, så jeg ville ikke skille meg ut osv.).

    Og det var litt av noe marijuana dem hadde, en gang, så var det så vidt jeg klarte å gå hjem til den lille hytta jeg bodde i når jeg jobba der.

    Og en annen gang så klarte jeg ikke å bevege meg, når han onkelen min dreiv å spurte meg om forskjellige ting som hadde skjedd osv.

    Men dette begynner å bli et par-tre år sida, så at det skal henge igjen enda, det tviler jeg litt på.

    Men sånn er det.
    Delete

    Thomas Olafsen wrote
    at 5:52pm yesterday
    Jeg tror vi må diskutere ditt forbruk av marihuana først.
    Message – Report

    Erik Ribsskog wrote
    at 7:42am on February 24th, 2008
    I såfall skjønner man jo at kanalen ble mer eller mindre avsluttet.

    Den er jo der enda, men det skjer jo aldri noe der.

    Det er mulig jeg tar feil, men jeg synes det kanskje var grunn til å mistenke at det kunne være noe sånt, pga. at de folka oppførte seg skikkelig maskin/robot-aktige.

    Så tenkte jeg at man kanskje burde ta det opp.

    Noen andre som har noen meninger/kommentarer til dette?
    Delete

    Erik Ribsskog wrote
    at 7:42am on February 24th, 2008
    Forresten, det var jo noen folk, Chetil osv., som svarte veldig raskt, og aldri prata på kanalen.

    Og det var vel en annen som var enda raskere også.

    Noe med tuba eller noe?

    Noe sånt.

    Og en gang når han andre enn Chetil vant, så var det en annen quizzer som kommenterte, at ‘jeg har blitt slått av en maskin/robot, som aldri sier noe osv osv’.

    Så kanskje det greiene der ødela litt.

    Hva het han andre som var så rask og aldri sa noe da?

    Kan det ha vært folk som ble tulla med av noe mafia eller noe?

    At de måtte lære seg å bli superraske til å quizze, for de folka her var utrollig raske.

    At de ble straffa hvis de ikke vant eller noe sånt noe?

    Det kunne nesten virke sånn noen ganger, for dem kunne jo alle spørsmåla på rams, dem var superraske, og sa aldri noe.

    Kan det ha vært noe mafiagreier da?

    Noe folk som ble terrorrisert av noe mafiagreier på en sinnsyk måte?

    Delete

    Erik Ribsskog wrote
    at 10:06am on February 22nd, 2008
    Jeg var john_cons, og jeg var ganske mye på kanalen.

    Jeg hadde slitsom jobb, og jobba som butikksjef i Rimi blandt annet, så om kvelden og på fritida, så satt jeg mye foran pc-en for å koble av.

    Hvorfor ikke starte opp quiz-show igjen, med en bot som funker forresten, det hadde vel fortsatt vært morsomt det, å quizze litt en gang i blant, hvis man plutselig fikk lyst til å koble av litt med quizzing osv.

    Eller er irc så upopulært for tiden at ingen bruker det lengre?

    Noen som vet om hva grunnen er, til at det nesten aldri er para-runder osv. for tiden?

    http://www.facebook.com/group.php?gid=4926507261

  • Papp-pizza. (In Norwegian).

    For å oppdatere litt mer om pizza, siden jeg var inne på tema tidligere i denne diskusjonen, og fordi jeg alltid har likt pizza bedre enn politikk, selv om det ikke er sånn at jeg hater politikk, men jeg har alltid vært veldig glad i pizza.

    Kanskje etter at muttern tok meg med på Hvalen resturant på Østre Halsen, på midten av 70-tallet en gang, med ens ærend at jeg skulle få spise pizza på resturanten der, som nettopp vel, hadde begynt å ha pizza på menyen.

    Det virka litt merkelig på meg, hvorfor skulle hun absolutt prakke i meg pizza, som jeg først ikke likte, jeg hadde aldri sett noe sånn rar mat med smelta ost på den måten.

    Og fattern, på begynnelsen av 80-tallet, kjøpte alltid Grandiosa og Coca Cola til meg.

    Når jeg var i militæret, så var det en kar der, med lyst hår vel, som jeg husker sa, at når han spiste Grandiosa, så la den seg som en klump i magan i flere dager.

    Og Jarle i Åpen Post, sa det, at man burde ikke spise for mye forskjellige slag mat av gangen, det likte ikke magan.

    Og det sier vel Kosher-reglene til jødene og.

    Og blodtypedietten, sier at folk med blodtype 0, (hvorfor heter det blodtype 0, når de andre heter A og B?).

    Tradisjonelle nordiske/norrøne (lyshårede) folk, har vel ofte blodtype 0(?)

    Så de blir vel redusert av pizza(?)

    Hvorfor selges det da så mye frossenpizza i Norge, og hvorfor er det da så mange pizzerier i Sverige?

    Det virker som det er en plan, å redusere de tradisjonelle nordiske folka.

    Å få dem til å bli litt bleike, og få systemet dems til å mer eller mindre blokkere seg, sånn at alt blodet går til magan, og omtrent ikkenoe til hue(?)

    Er dette en del av en krig mot de nordiske/norrøne folka?

    Da jeg jobba på Rimi Langhus, så satt jeg og Sølvi og Espen Karsen inne på røykerommet der.

    Begge dem har jo lyst hår, og det har jeg og.

    Og da spurte Espen Karlsen, Sølvi, om hu ville ha noe godteri.

    Så sa Sølvi at hu ble så dårlig i magan av godteri.

    Og da sa Espen Karlsen, at det ble han og.

    Så jeg lurer på om det er det samme med godteri.

    For jeg kjøpte masse godteri her om dagen, når jeg fikk lønning, og det var ikke bra for magan merka jeg, så det er nok ikke smart å spise så mye godteri.

    Men samme det.

    Jeg jobba jo i 12 år i Rimi vel.

    Og jeg husker de kundene osv., som virka litt ‘importante’ osv.

    De sa noen ganger sånn, (i butikken, og jeg hørte det også i andre sammenhenger).

    At nei, papp-pizza, det spiste de ikke, for det smakte papp.

    Men det smaker jo ikke papp.

    Jeg spist nok Grandiosa i mitt liv, til å vite, at mellom pappen og pizzaen, der er det plast.

    Så hvis pizzaen skulle ha smakt noe annet enn pizza, så burde det vel da være plast?

    Så dette med papp-pizza, og at papp-pizza smaker papp, og at det er derfor de ikke spiser frossenpizza.

    Det tror jeg er røverhistorie.

    Jeg tror det er nærmere sannheten, hvis man sier at disse papp-pizza folkene, vet at det er noe galt med kjøttblandingen i pizzaen, og at det er derfor de ikke spiser den.

    Jeg bare kom på dette nå.

    Men så skal jeg prøve å holde meg til tema fremover, håper det går greit!

    http://debatt.aftenposten.no/item.php?GroupID=10&ThreadID=227704&page=3#item3477664

  • Osmundsen-saken. (In Norwegian).

    RE: Osmundsen-saken 26.02.08 10:56
    (Svar til: Uregistrert)
    cons

    Ikke registrertUregistrert skrev:
    Den tidligere statsråd Anne Lise Ryel er endelig
    kommet ut av skapet. Den
    eksponente nordlands-hoppa
    har alltid stått på barika-
    dene. Hun bør avsettes i
    fra all politikk ikdet hun
    kun arbeider for seg og sitt.Hvilket skap var det sa du?

    Anbefalt av 0RE: Endelig! 26.02.08 11:02
    (Svar til: Uregistrert)
    Tassen

    Ikke registrertUregistrert skrev:
    Endelig er det noen som tar tak i dette! Jeg har gått og irritert meg over Ryel og hennes merkelige rolle i denne saken siden hun gikk ut i media. Merkelig nok har _ingen_ tatt tak i det før Gudmund Hernes skrev en kronikk om det i Morgenbladet. Det viser at vi har et pressekorps her i landet som er en saueflokk uten evne til egen kritisk tenkning. Skammelig.Enig med deg angående Ryel. Kunne ikke hun latt være å spørre Osmundsen i utgangspunktet. Sleip, fælt kvinnfolk! MEN flere enn Hærnes har tatt opp dette. Hilde Haugsgjerd i Aftenposten. Arne Strand og diverse andre i Dagsavisen. Så noen går utenom saueflokken.

    Anbefalt av 0RE: Reispikka pisspreik 26.02.08 11:17
    (Svar til: Uregistrert)
    cons

    Ikke registrertUregistrert skrev:
    Dette er etterpaaklokskap og bare tull. Manela Osmundsen er en lyver, ble tatt med buksene ned og derfor er hun ferdig i AP og politikken. Slik er det bare.Buksene nede ja.

    Det er kanskje litt slag under beltestedet, men hvorfor er hele gjengen sånn som hun Rye og Osmundsen og Yssen f.eks.

    Det virker som at hele gjengen trives bedre å gå med bukse enn skjørt.

    Untatt hun Bekkemellem da, hun likte jo å gå i kjole.

    Men hun mista vel jobben.

    Det virker som om det er mange av de her som mista jobben, så det går vel mye på nebb og klør i politikken om dagen.

    Og Yssen, som det vel også kan virke som om trives best med å gå i bukser, hun var jo gift med han reklameguruen som lagde Grandiosa Full-pakke videoen.

    Og den er rimelig full av tvilsom symbolikk.

    Hvorfor har de grandiosa reklame fra eldrehjemmet (eller hva det er i den videoen), når grandiosa er de unges favoritt-rett, som jeg har lest i en online studentavis.

    Og hvorfor kalles grandiosa for perepizzat, som betyr familie/slekts-pizza i Finland.

    Har det noe med at de bruker rester fra eldresenterne i pizzaene?

    Jeg begynner å lure i hvertfall, hva de bruker i Grandiosa, siden den ble forbudt i Sverige. (Med begrunnelse i kjøttet, kan det virke som på Procordias svenske websider, i en pressemelding fra noen år tilbake).

    Og han karen er jo godvenn med Stoltenberg, eller hva det stod i avisa.

    Og kona hans ser ut som om hun trives best med å gå i bukser hun og synes jeg.

    Nå driver jeg å sender e-poster til SMK, så jeg burde kanskje ikke skrive om Stoltenberg & Co.

    Men det er ikke noe personlig egentlig, jeg kjenner jo ingen av de her som mer offentlige personer, så da regner jeg med det er greit å skrive om inntrykket man får av dem gjennom media uansett, og at det ikke blir tatt personlig.

    Så det får man håpe.

    Og til stadighetet, så nevnes dette med at Norge er et lite land, og at det er derfor det blir de samme menneskene, som møtes overalt, og bestemmer alt mulig.

    Så det er nesten umulig å være inhabil i Norge, siden Norge er et så lite land, kan man få inntrykk av.

    Men, hvis Norge er et lite land, så trenger vi vel ikke så mange personer i styre og stell?

    Og det er jo tross alt nærmere 5 millioner mennesker i Norge nå, er det ikke det da?

    Hvorfor er det den samme gjengen som skal styre og stelle alt mulig da?

    En elite i Oslo, som vel nesten kan forveksles med en mafia, hvis man ikke tenker seg om.

    Er ikke dette litt snodig?

    Nå driver jeg kanskje å slår under beltestedet, men det er jo offentlige personer, så da er vel det lov?

    Det er ikke personlig heller, så da får man håpe det er greit.

    Men denne tulle-unskyldningen, om at man må være inhabile og korrupte, i alle muilge former for utøvelse av makt, siden Norge er et lite land.

    Jeg vet ikke om det har blitt en sannhet som alle kjøper uten videre.

    Men jeg lurer på om det kan ligge noe lureri bak dette.

    Fordi hvis Norge er et lite land, så trengs det vel ikke så mange personer til å styre og stelle landet.

    Og finnes jo folk utenfor Oslo og.

    Totalt mellom 4.5 og 5 milloner mennesker i landet.

    Så jeg lurer på om det ikke er liten klikk som har mer eller mindre tilranet seg makten, og videredeler maktposisjoner til vennene sine.

    Ikke vet jeg, jeg kjenner ingen i denne eliten.

    Men man kan begynne å lure synes jeg.

    Det må da være nok av oppegående folk å velge mellom i Norge, til at man hele tiden skal unnskylde seg med at Norge er et lite land, og at man derfor må være inhabil i alle mulige sammenhenger.

    Det var kanskje litt utenfor tema, men det var bare noe jeg kom på når jeg skrev nå, så jeg tenkte at jeg kunne jo ta med det i samme slengen.

    Så får vi se om det kommer noen tilbakemeldinger på det.

    http://debatt.aftenposten.no/item.php?GroupID=10&ThreadID=227704&page=2#item3477374

  • Is Amnesty a joke?

    It seem like, that if you have problem with the Government not respecting your rights, then Amnesty will help the Government, and not you.

    At least this is how it seems to me.

  • Enclosure 2, e-mail to the CAB, 25/2.

    Fwd: Out of Office AutoReply: Problems with the CAB
    25 February 2008
    14:54
    Subject
    Fwd: Out of Office AutoReply: Problems with the CAB
    From
    Erik Ribsskog
    To
    Thomas, Sue
    Sent
    25 February 2008 14:41

    ———- Forwarded message ———-
    From: Harker, David <David.Harker@citizensadvice.org.uk>
    Date: Aug 22, 2007 7:59 PM
    Subject: Out of Office AutoReply: Problems with the CAB
    To: Erik Ribsskog <eribsskog@gmail.com>

    I am on leave until Thursday 30th August. I will reply as quickly as possible on my return.
    David
    The Citizens Advice service is a network of charities that helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers.
    • For information and advice www.adviceguide.org.uk
    • For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
    • Volunteer hotline 08451 264 264
    NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).

  • Enclosure 1, e-mail to the CAB, 25/2.

    Fwd: Problems with the CAB
    25 February 2008
    14:52
    Subject
    Fwd: Problems with the CAB
    From
    Erik Ribsskog
    To
    Thomas, Sue
    Sent
    25 February 2008 14:41

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Aug 16, 2007 9:58 PM
    Subject: Fwd: Problems with the CAB
    To: david.harker@citizensadvice.org.uk

    Hi,

    I can’t see that I have recieved an answer to this e-mail yet.

    I reackon that it’s probably a letter on the way in the post, but I send this e-mail anyway,
    just in case.

    Hope that this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Aug 3, 2007 3:56 PM
    Subject: Problems with the CAB
    To: david.harker@citizensadvice.org.uk

    Hi,

    I’m a Norwegian living in Britain, who has had some problems with the contact with the CAB.

    I’ve contacted your complaints-department, and the Complaints Officer regarding these problems.
    The complaint was sent to my local CAB, but they didn’t reply within due course.

    Then I contacted the Complaints Officer twice, and asked how I should go forward when the
    local CAB didn’t send an answer to my complaint.

    I’ve sent two e-mails to the Complaints Officer regarding this, one on 5/7 and one on 22/7, but
    I haven’t recieved any reply.

    I was adviced by the Norwegian Embassy to contact the CAB regarding these problems.

    And the problems in the complaint surrounds issues that also has to do with different Government
    and other institutions, like the police and the law-society, and due to this and the nature of
    the problems, I think that this issues should be dealt with responsably.

    I tryed to find out about how the CAB was organized on the CAB website, I didn’t manager to find
    an organisation-chart, but from reading on the CAB website, it looks to me that you are the
    line-manager of the Complaints Officer.
    So, thats why I’m sending this enquiery to you, I’m very sorry if it has been sent to the wrong
    person, but I think that the CAB should answer peoples e-mails, since the CAB are working
    on issues regarding induvidual rights, then I think one propably has the right to get an answer
    when one contacts the CAB. And also due to that I think

    So sorry if I’m sending this e-mail to the wrong person.

    I’m going to forward the e-mails with the correspondence with the Complaints Officer.

    Hope that you have the time to help with this, and sorry again if I have sent this to wrong
    address!

    Yours sincerely,
    Erik Ribsskog

  • E-mail to the CAB, 25/2.

    Re: Complaint about Liverpool CAB
    25 February 2008
    14:46
    Subject
    Re: Complaint about Liverpool CAB
    From
    Erik Ribsskog
    To
    Thomas, Sue
    Sent
    25 February 2008 14:38

    Hi,

    thank you very much for your e-mail!

    It’s no use for me to argue then I guess.

    But when I think about what happened last year with the complaint, then I begin to wonder, because I
    sent two e-mails to the Complaint Officer, and I sent two e-mails to the Chief Executive, but I didn’t
    recieve an answer to any of these four e-mails.

    I recieved one automated reply from the Chief Executive.
    But I suspect a bit that this automated reply could have been phoney.

    Since the automated reply, was sent several days after the e-mail it was a reply to.
    I’m going to forward you that e-mail again, so that you can see yourself what I mean.

    If you want, then I can also forward the unanswered e-mails from the Comlaints Officer again.

    I was wondering if you agree with me that I should have recieved proper answers on the four
    e-mail I sent the Complaints Officer, and the Chief Executive, last year, regarding the complaint
    in mention and the process surrounding it.

    And I was wondering, if you don’t think it was a bit strange with the automated reply, being
    sent from your offices, several days after my e-mail, that it was an automated answer to.
    And also, if it wasn’t a bit strange that I sent two e-mails to the Complaints Officer, which
    weren’t answered, and I also didn’t get a propler answer on the two e-mails I sent the
    Chief Executive last year.

    So I was wondering if you were agreeing with me, that these mentioned lack of answers
    on e-mails, and delayed for days automated replies, shouldn’t be investigated.
    I think I could bring this up now, since the process is back with the Complaint Officer
    and the Chief Executive again.
    So I thought that I could use the oppertunity now, to bring this up.

    Last year, then I got a reply/answer from the local CAB, right after the automated reply
    from the Chief Executive, so it seemed to me, at the time, that these e-mails were linked
    in someway, since I was very busy with work etc. at the time.
    So I thought that the answer I (finally) recieved from the local CAB, had to do with the
    automated message I got from the Chief Executive.
    This because, since the automated reply, from the Chief Executive, wasn’t sent, untill
    days after the e-mail it was answering, then it seemed to me, I remember thinking, that a
    person had sent the (automated) reply.

    Since, normally, automated replies are sent right away.

    I was a bit in a hury with work etc. at the time, so I didn’t notice at first, that the e-mail
    was an automated reply.

    I thought it was a reply sent from a person, due to it taking days to be sent from you.

    But now, I’m a aware of that the e-mail in mentioned, acctually claims to be an
    automated reply.

    And the process is back with you in Middleton House, then I thought it would maybe
    be right time to bring this up.
    And here if you had the chance to investigate this.
    I’m sending a copy of the automated reply.

    Thanks in advance for the help!

    Yours sincerely,
    Erik Ribsskog

    On 2/25/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
    I understand your concern. However Saffron Follows is our only Complaints’ Officer – her role in your complaint was limited to passing it to the bureau; and the review which is carried out under the oversight of the Chief Executive will look at how your complaint was handled by Citizens Advice as well as by the bureau.

    Sue Thomas
    Head of Advice Policy & Standards
    Tel: 020 7833 7034 Mob: 07970 990425
    —–Original Message—–
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 19 February 2008 00:30
    To: Thomas, Sue
    Subject: Fwd: Complaint about Liverpool CAB

    Hi,

    I’m forwarding the e-mail I sent you on 14/2 again, since I’m also sending an
    update in another e-mail.

    Since it seems the same Complaint Officer is involved (see the other e-mail), even if I’ve complained
    about the Complaints Officers involvement in the case from before.

    Hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Feb 14, 2008 11:22 AM
    Subject: Re: Complaint about Liverpool CAB
    To: “Thomas, Sue” <Sue.Thomas@citizensadvice.org.uk>

    Hi,

    thank you very much for your answer!

    It sounds very good, that you’ll have a look at the complaint.

    I’m in a very busy periode at work at the moment, so I won’t go into to detail about the problems there.
    Except for two things that come to mind.

    1. The e-mail address, that is on Liverpool Central CAB’s website, is incorrect. (It’s to do with the the ending,
    after the dot, they have changed the provider of the e-mail addresses is seems, but they haven’t updated the
    website).

    2. The CAB representative lied in the complaint-answer.
    He said that he had turned the lights on, at CAB. (I think it’s very strange that the CAB let people in to their
    premisses, without turning on the lights there first).
    He said he had turned the lights on, at the beginning of the meeting.
    But that’s not right, he turned the lights on, close to the end of the meeting.
    Eg. he read me the number to the law-firm, in the dark.
    And it turned out he had read the law firms fax-number to me.
    Which must have been because it was to dark to read properly there.
    So this, the representative says, that he turned the lights on, before the meeting/at the beginning of the meeting,
    isn’t right at all.
    More of half of the meeting was being held in the dark there, with a level of light, thats was like twilight, in the way
    that it wasn’t possible to read.

    I had to put a folded I had picked up away, since it was to tirering to read it, due to the lights being switched off.

    And also it seemed like it was some kind of plot.
    With a young girl, maybe 12-13 y.o. standing outside the CAB, in the stairs, in an office-building, for no appearent
    reason.
    And then the lights being turned off in the CAB-premisses.
    Me being the only person there, for about 5-10 minutes.
    Then the representative, who seemed clear to me, to be homosexual, started having the meeting in the dark.

    Close to the end of the meeting, the lights were turned on.

    Then, the woman working there, with dark hair, and in her fifties, went into the reception.
    She was just standing there, not doing any work.
    Only scanning my face, when I left the CAB premisses, as to see, if I had reacted on the CAB representative
    and/or the girl outside.
    So it seemed a bit like being in a Clockwork Orange-esque movie, of some type.
    But I’m going to have a closer look at the complaint, in two or three weeks time, when I’m finished with the
    busy periode at work.
    If you think that’s alright.

    Also, I was wondering, about Complaint Officer Saffron Follows.
    This because, when the Liverpool Central CAB, last year, failed to answer the complaint, before the
    time they had said they would answer the complaint.

    Then I contacted Follows, on two occations, asking what was wrong, since the CAB, didn’t answer me.

    But Follows didn’t reply back to me, at all.
    So I was wondering then, if it’s right that she should be involved, since I a bit question what went on
    last year, when I contacted Follows on several occations, without being answered.

    So I was wondering a bit what you were thinking about this.

    I was wondeing if this wasn’t maybe a couse for complaint.
    And that Follows, due to this, already is involved, in the way, that she is the subject of a complaint,
    that has to do with the file you have asked for from the Liverpool Central CAB.

    I’m questioning a bit, if it’s right that Follows should be involved now, when there have been problems,
    that seems to be cause for a complaint, regarding Follow’s involvment in this case, from before.

    I’m not sure if you agree with me in this.
    But I hope you understand what I mean, and that you have the time to have a look at this, and answer
    me back regarding this.

    Hope this is alright, and thanks in advance for the help!

    Yours sincerely,
    Erik Ribsskog

    On 2/13/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
    All CABx use a standard complaints process. Initially, the manager is involved (Stage 1), then the Chair (Stage 2). After this if you are not happy with the outcome of the Chair’s review, the next step is a review carried out under the direction of the Citizens Advice Chief Executive.
    I believe that is the next stage on your complaint. Therefore Saffron Follows (Complaints’ Officer) has asked Liverpool CAB for a copy of their file on your complaint and the file on the advice you were given. Once we have this we will be clear that our assumption on what next is correct.
    What would help us would be for you to let us have a clear statement of why you are not satisfied with the Chair’s response. This will give us the basis on which to look at the way your comlaint has been handled.
    Thanks
    Sue Thomas
    Head of Advice Policy & Standards
    Tel: 020 7833 7034 Mob: 07970 990425
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    please consider the environment – do you really need to print this email?
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    please consider the environment – do you really need to print this email?
    The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.
    Information and Advice www.adviceguide.org.uk
    For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
    Volunteer hotline 08451-264-264 (local rate Mon-Fri)
    NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).
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