Stikkord: Arvato-case

Jeg sendte en e-post til the University of Sunderland Alumni

Gmail – Employment-case and more

Erik Ribsskog

<eribsskog@gmail.com>

Employment-case and more

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Aug 9, 2010 at 4:54 PM

To:

alumni@sunderland.ac.uk

Hi,

thank you very much for the membership-package, that I received in the post today!

I was a student, on the third year, bachelor, Computing, in 2004/05, on study abroad.

But I had some problems, with the study-loan bank, in Norway, but I got a foundation degree, from my home university, last year.

I also have an employement-case, against Bertelsmann Arvato's Microsoft Scandinavian Product Activation, here in Liverpool:

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

I was wondering if you think you could please ask the Law-department, at the University, if they could please help me with my employment-case, as a pro bono-case, since I can't find any law firms, who can help me.

(I was very badly treated there, and they used illigal management methods, called reinforement there, and more, please see link).

Just something I thought about, when I received your membership-package today.

I'll also forward you a copy of my problems with the University and more, from 2005, which I've recently sent to the Students Union, at the university.

Hope this is alright, and thank you very much, for any help, in advance!

Best regards,

Erik Ribsskog

PS.

Jeg sendte de også en kopi av en annen e-post som jeg tidligere har sendt til studentforeningen ved University of Sunderland:

Gmail – Problems with the University of Sunderland – Students Union member: 13054/Fwd: Reminder/Fwd: Reminder/Fwd: Files from 2004/05/Fwd: Line-manager for Mr. Leslie Brown

Erik Ribsskog

<eribsskog@gmail.com>

Problems with the University of Sunderland – Students Union member: 13054/Fwd: Reminder/Fwd: Reminder/Fwd: Files from 2004/05/Fwd: Line-manager for Mr. Leslie Brown

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Aug 9, 2010 at 5:00 PM

To:

alumni@sunderland.ac.uk

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Jul 8, 2010 at 2:32 AM
Subject: Problems with the University of Sunderland – Students Union member: 13054/Fwd: Reminder/Fwd: Reminder/Fwd: Files from 2004/05/Fwd: Line-manager for Mr. Leslie Brown
To: ussu@sunderland.ac.uk

Hi,

I studied at the University of Sunderland, in 2004/05, at the Study abroad programme, and at Bachelor Computing.

My home university, Oslo University College, and the study-loan bank, (Lånekassa), in Norway, were 'messing' with me, so I got the study-loan, four months late, in January 2005.

So I had ran out of money, in the months before this, and I lost focus of my studies due to this, and my sister, Pia Ribsskog, and her friend from Norway, and their two children insisted on visiting me, at the Forge, the whole Christimas and New Year-holiday, 2004, so I couldn't get any work done, on my Final Year Module-project, since my sister and her friends kids, always used my computer, at my room, so I had to sit in the lounge, instead of working on my Final Year Project.

So in the end, I was so lagged, with my studies, that I found out, I had no chance of getting all of the modules done, on time.

So I choose to try to find a job, in London, in stead.

After the University, said me and my flat-mates, (two female students from Italy and Spain, Federica Mauro and Rosario Gonzales, I think their names were), had to move, to another flat, at the Forge, at the beginning of February 2005.

I thought that sounded stress-ful, (since I remembered how it was, in the first flat, with conflicts and lot's of energy and time, to get to know, and deal with, each others quirky sides, or what it's called).

Also, the alarm, in our part of the Forge, was started, by some students, on the upper floors, I think, more or less every night, for weeks.

So I also have a complaint against the University, for the alarm, and that we had to move etc.

Also, I wanted to have my own appartment, when I got to Sunderland, but I had to live at the Forge, even if I was 34 years old, at the time.

After I found a job, in Liverpool, in 2005, I've contacted the University, and try to get a payment-arrangement set up.

I've sent a form about this, to the University.

But they haven't replied.

Also, I got the best score, on the initial English-test, for study abroad students.

But, the university don't want to send a document, with my grade on it, on the English-test.

Even if that would be an advantage, I think, if I wanted to show I had language-skills.

Also, the University don't want to send a statement showing the grades I had, on the test I had in modules like E-commerce, etc.

The University don't want to send me anything at all, showing that I studied there.

So I was wondering if it was anything you could do about this?

Since I've contacted a lot of people working at the University, with no result.

I have a USSU Gold-membership, from 2004/05 with you, FullTime, Year 3, Study abroad programme, member number: 13054.

Hope you can please give me some help with this!

Would have been fun to have the result of the inital English-test, showing that I got the best grade, (A or 1, or what it was again).

I also was at your club, a few times, at the new campus, and I was a lot of the sports centre, to relax from the problems with the study loan being delayed, etc.

Hope you have the chance to have a look at this!

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Feb 22, 2010 at 7:35 PM
Subject: Reminder/Fwd: Reminder/Fwd: Files from 2004/05/Fwd: Line-manager for Mr. Leslie Brown
To: sue.reece@sunderland.ac.uk

Hi,

I can't see that I've recieved an answer to this e-mail.

Would it be easier for you, to please send me a copy of my files, if I try to do this, through the student union, which I was a member of, when I studied at the university?

Thank you very much in advance for your reply.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jan 5, 2010 at 11:11 AM
Subject: Re: Reminder/Fwd: Files from 2004/05/Fwd: Line-manager for Mr. Leslie Brown
To: Sue Reece <sue.reece@sunderland.ac.uk>

Hi,

yes, I agree that my tone maybe wasn't fine, but I'm from Norway, so I'm not so into the tone in the UK eighter, and thought he was pulling my leg, since he spoke about high-school grades.

But I apologise for this!

I think this sounds strange, that you don't keep test-results on file, and that you haven't got any files from my other tests in your archives.

Like I wrote as an example, what if an employee in a job-interview wants to know why one didn't have the language-module on the university, since this is normal for study abroad students.

Then one would have wanted a documentation of that one got the best grade, to document this, as to explain why one didn't take the language-module.

I don't buy your explanation, what if I wanted to document why I didn't follow an English-module as a Study Abroad student?

I think you should keep test-results like that, and I think it's strange that you as an academic University don't reason like that yourselves.

Are you sure that you aren't just pulling my leg, (again)?

Yours sincerely,

Erik Ribsskog

On Tue, Jan 5, 2010 at 10:50 AM, Sue Reece <sue.reece@sunderland.ac.uk> wrote:

Dear Erik

I have been informed that you have been in communication with Les Brown on this matter and he confirms that he has advised you of the following:

"the student (Erik) took a diagnostic test to determine if he needed to do EAP. The diagnostic test determined that he did not need to do it. Since then he has requested a copy of this mark but we have told him that marks from the diagnostic test are not recoded in our systems as this is not a formal University assessment.

After a number of emails I talked to him on the phone and explained the situation. I also asked why he wanted the results and explained to him that if he wanted to prove to employers his level of English he should quote them his results which he obtained from his studies in Norway. I also explained that these results are also used by UK Universities."

Les has also informed me that he has concerns over the tone and language used in you final email response to him which I believe was unnecessary and inappropriate.

I would therefore ask that you accept the information provided as accurate and that we consider the matter closed. We will of course keep all correspondence on file should we need to refer to it in the future

yours sincerely

Sue Reece

Erik Ribsskog wrote:

Hi,

I can't see that I've received an answer to this e-mail, so I'm sending a reminder about this.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: *Erik Ribsskog* <eribsskog@gmail.com <mailto:eribsskog@gmail.com>>

Date: Thu, Dec 10, 2009 at 4:24 PM

Subject: Files from 2004/05/Fwd: Line-manager for Mr. Leslie Brown

To: sue.reece@sunderland.ac.uk <mailto:sue.reece@sunderland.ac.uk>

Hi,

the reason I'm contacting you is because I'm trying to get hold of test-results, from when I studied at the University of Sunderland, in 2004/05.

There was a test I took, in 2004, to determine, if I needed to take the module 'English for academic purposes'.

They tell me that they haven't kept the test-results.

I got the best grade, so I didn't take this module, (since study-abroad students didn't have to take this module if they got the best grade).

In job-interviews it could be imagined that employers would ask why one didn't take the language-course.

Therefore, I think it's strange that results aren't kept, since people would want to document the reason for why they didn't have to take the language course.

I got a bit upset at Mr. Brown, since he said high school grades in English in Norway should document this, since I think he must have been pulling my leg a bit, since high school level skills in English from Norway, wouldn't be good enough to study at a English university.

I think Mr. Brown should be serious in his work, and don't make up lots of non-sense, so I also wanted to complain about his jokes or non-sense, I think I have to call it.

I also have test-results from a module call E-Commerce, that I would have wanted, but noone can find at the University, unfortunatly.

Hope that you can have a look at this, and perhaps sort some of this up!

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: *Gateway* <gateway@sunderland.ac.uk <mailto:gateway@sunderland.ac.uk>>

Date: Thu, Dec 10, 2009 at 4:02 PM

Subject: Re: Line-manager for Mr. Leslie Brown

To: Erik Ribsskog <eribsskog@gmail.com <mailto:eribsskog@gmail.com>>, Sue Reece <sue.reece@sunderland.ac.uk <mailto:sue.reece@sunderland.ac.uk>>

Good Afternoon Erik

Thank you for your email. We do appologise for not taking your call on the date stated we do endeavour to answer all calls,

but at busy times it proves difficult.

The Line Manager of Leslie Brown, is the departments Director Sue Reece.

Her Email address is <sue.reece@sunderland.ac.uk> <mailto:sue.reece@sunderland.ac.uk>

If there is anything else we can do for you please let us know.

Take Care

Cailean

Student Enquiries

Erik Ribsskog wrote:

Hi,

I was wondering about the name and e-mail address for the line-manager of Mr. Leslie Brown, at the International Office, please.

I tried to call the Gateway, but you didn't answer, like you didn't on 18/11.

Thanks in advance for the help!

Yours sincerely,

Erik Ribsskog

—

9. august 2010

Jeg sendte en ny e-post til ambassaden i London

Gmail – Re klage på ambassaden i London

Erik Ribsskog

<eribsskog@gmail.com>

Re klage på ambassaden i London

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 4, 2010 at 6:28 PM

To:

Sommerstad Gunn Karin <Gunn.Karin.Engeland.Sommerstad@mfa.no>

Hei,

takk for sist, som var møte, i ambassaden i London sitt inngangsområde, like før jul, i 2006 vel.

Jeg bor fortsatt i Liverpool, og har prøvd å ta opp den arbeidssaken/mafia-saken, som jeg innformerte deg om, (og som de papirene tilhører), med Politiet i Liverpool og Citizens Advice Bureau og the Law Society og advokatfirma som Moorcrofts osv., samt the Legal Services Ombudsman.

Jeg har også prøvd å få Fri Rettshjelp fra Norge.

Men _ingen_ hjelper.

Så jeg får bare fortsette å prøve å ta det her i England.

Jeg vet jeg sa jeg skulle ringe deg, men jeg tenkte det var best å ikke ringe, i tilfelle noen avlyttet samtalen, eller noe, (for jeg husker at ei som jobba på Arvato, Sophie fra Sverige, sa at typen hennes, jobba i et internett-firma, Telewest Broadband, på en bekymret måte, så da tenkte jeg det var best, etter å ha tenkt igjen, å ikke ringe.

Jeg har kontaktet ambassaden mange ganger, men ikke fått svar.

Du anbefalte meg å ta det med CAB og politiet i Liverpool.

Jeg har prøvd å gjøre det.

Men politiet og CAB bare trakasserer meg.

Politiet i Liverpool, de kaller meg 'Miss Erik Ribsskog', blandt annet.

Så jeg lurte på hva jeg burde gjøre da, når britene bare tuller med meg?

Mvh.

Erik Ribsskog

PS.

Hvis du vil sende de papirene, så bor jeg fortsatt i Liverpool, på den samme adressen som da jeg var på ambassaden deres, i 2006:

Flat 3

5 Leather Lane

Liverpool

Merseyside

L2 2AE

PS 2.

Jeg har også mista passet mitt, så dere kan kanskje sende med et pass og, for jeg blir holdt arbeidsledig, av britene, jeg blir snytt for arv jeg skulle fått, av mine norske slektninger, så jeg sitter litt bom fast her, og er nesten fattig, for jeg får bare 65 pund i uka, i arbeidsledighetstrygd, som skal dekke alle regninger osv.

Og jeg har en grad i IT og har jobbet som butikksjef bl.a.

Så dette er snodig.

PS 3.

Tok du forresten kontakt med hun Eva July, som jeg viste deg e-post fra?

Hils også hun hyggelige dama som jobba i resepsjonen.

2010/8/4 Sommerstad Gunn Karin <Gunn.Karin.Engeland.Sommerstad@mfa.no>

Det vises til din klage på ambassaden i London, samt din deponering av diverse papirer på ambassaden.

Vi ber om at du gir oss opplysninger om din adresse i Norge, slik at vi kan returnere dine papirer til deg og også oversende svar på din klage.

Med vennlig hilsen

Gunn Karin Sommerstad

___________________________

Gunn Karin Engeland Sommerstad

Counsellor

Royal Norwegian Embassy

25 Belgrave Square

London SW1X 8QD

Tel 020 7591 5509

Mobile 07740909869

E-mail: gks@mfa.no

P Please consider the environment before printing this email

4. august 2010

Sånn ca. så hun Emelie Wallin fra Arvato ut, vil jeg si. Kanskje enda penere i ansiktet. Så det var ikke lett for meg når hu satt foran meg hele tida

http://www.side2.no/underholdning/article2909405.ece

PS.

Så det var ikke så lett for meg, som er ungkar, når han Michael der, fra Irland, som snakka svensk, ba henne om å sitte foran meg, hele tida.

Og det var også mange andre jenter der, som var mer eller mindre like pene.

Så det var ikke så lett for meg, å vite hvor jeg skulle se hen der.

Jeg var også litt i sjokk, for jeg fikk ikke rettighetene mine fra politiet, enda jeg hadde overhørt at jeg var forfulgt av noe ‘mafian’.

(Så jeg prøvde egentlig å unngå å snakke for mye med de damene som jobba der, i tilfelle de kunne få problemer.

Men hu Emelie Wallin sa at foreldrene hennes var politifolk da, så jeg prata litt om fotball-VM, 2006, med henne, faktisk.

Jeg holdt på å bli gæern av å ikke ha noen å prate med der så.

Så jeg var helt ‘lost’, vil jeg si.

Så det var kanskje like smart å slutte å ikke prate med noen der, i det hele tatt.

Siden hu sa at mora og faren først og så faren var i politiet så.

Men men).

Men jeg gjorde ikke noe galt ihvertfall, jeg mener jeg klarte å oppføre meg ordentlig.

Selv om jeg ble litt bekymret for hun Emelie Wallin der, for hun ble plutselig borte fra jobb, i en måned vel, hvis ikke mer.

Så jeg prøvde å si fra til politiet etter hvert og, pluss team-leader da, mm.

Men jeg vet ikke helt hva som foregikk.

Men jeg syntes jeg måtte bry meg litt da, siden Norge er nabolandet til Sverige liksom.

Og hu virka litt ung og pen, til å være aleine, fra Sverige, i Liverpool.

Det måtte gå gæernt liksom.

Men men.

Men jeg var redd for at det ikke feila henne noe også.

Så jeg ville ikke gå til politiet, og si at ei fra jobben var syk.

For da ville jeg mistet all troverdighet, fra politiet, frykta jeg, hvis jeg tok feil.

Men jeg dreiv og jobba med en arbeidssak, i hue.

Så jeg tenkte at det beste uansett var, at jeg ble ferdig med den.

Og så ville det kanskje være den smarteste måten å gjøre det på, både for meg og for de damene som jobba på Arvato’s Microsoft Scandinavian Product Activation da.

I tilfelle det var noe galt som skjedde med de unge damene som jobba der og.

Så vurderte jeg det sånn, at det smarteste var bare å bli ferdig med den arbeidssaken.

At det var den eneste muligheten for meg å få kontroll uansett.

For jeg hadde forgjeves prøvd å få til et samarbeid med politiet både i Norge og England, før det skjedde, at hu forsvant fra jobben.

Så jeg ville gjerne ha dokumentasjon, før jeg kontaktet politiet igjen.

For jeg hadde lært på kurs, om Rimi-butikksjef, (og fra studier ved University of Sunderland, hvor jeg lærte om research, bl.a.), at hvis du har dokumentasjon, så er det lettere å få kontroll.

Så sånn var det.

Bare noe jeg kom på.

Mvh.

Erik Ribsskog

PS 2.

Det her tror jeg er hun Emelie Wallin, fra noen år tilbake, (et bilde som lå på nettet, på et svensk nettmagasin, som jeg tilfeldigvis fant for noen år siden, i 2007 kanskje, av en svensk jente, som det stod het Emelie Wallin, og som ligner på hun som jobba på Arvato, hvis bildet var tatt noen år før hun begynte der. Noe sånt):

PS 3.

Hun Emelie fra Arvato var også sånn, at hu noen ganger så satt oppå et bord, like ved der jeg satt, og vifta med beina.

Og hu drakk milkshake, med sugerør, mens hu så på meg, eller ihvertfall mot meg, (mens hu satt ovenfor meg).

(Det var like etter at jeg flytta til den leiligheten her, husker jeg.

Da forsvant hun fra Arvato noen uker, og kom så plutselig tilbake, og skulle drikke milkshake, husker jeg.

Som han Michael O’Shaugnessy måtte kjøpe på McDonalds, i lunch-pausen.

Og da så hu ut som at hu hadde vært i fengsel, eller noe.

(Kanskje hu hadde vært hore og sugd masse k*k?).

Var det det hu skulle beskrive med milkshaken?

(For hu pleide ikke å drikke milkshake på jobb, sånn som jeg kan huske det.

Men men).

Og en eller to ganger, så tok hu meg på skuldrene, mens jeg satt i telefonen, og aktiverte Windows for Microsoft.

Så hu flørta skikkelig hu der Emelie Wallin.

Men det var ikke så mange gutter der, og hu var så ung så.

Så jeg brydde meg ikke så mye om det.

Så sånn var det.

Og det var nesten bare pene unge damer der, velformede og slanke, i 17 – 22 års alderen kanskje.

Så det var nesten som et horehus der noen ganger.

Eller hva man skal kalle det.

Så de må nok ha vært noe horer for noe ‘mob’, eller noe, de damene som jobba på Arvato sin skandinaviske Microsoft-aktivering, hvis jeg skulle gjette.

Hvorfor måtte de damene se modell-pene ut for å sitte å aktivere Windows og Office over telefonen liksom.

Samtaler som de fleste bare dreit i, hørte jeg, og de lot bare folk aktivere.

Hvis ikke de ringte ti minutt på ni da, om kvelden, ti minutter før vi stengte.

Da var hu Karianne fra Norge sånn, at da fant hu på en grunn for å nekte aktivering.

Men ellers så aktiverte dem, stort sett vel, med få unntak, sånn som jeg skjønte det, uten å vel bry seg så mye om regler og sånt, sånn som jeg skjønte det.

Men men).

Bare noe jeg kom på.

Men men.

Og hu Emelie Wallin hadde også sånn skikkelig sexy telefonstemme, husker jeg, ovenfor de svenskene som ringte, f.eks.

Bare noe jeg kom på.

Og en gang så satt hu aleine ved et bord, rett foran han Ian Wormall, het han vel, fra Manchester.

De satt ved hver sitt bord, mens alle de andre satt ved et tredje bord da.

Av de som jobbet på Microsoft sin skandinaviske produktaktivering, hos Arvato.

Men men.

Bare noe jeg kom på.

24. mai 2010
Jeg har fortsatt ikke glemt Arvato-saken

http://www.facebook.com/group.php?gid=183535011379

19. mai 2010

Jeg sendte en påminnelse til advokatbyrået Stephensons i Wigan, angående Arvato-saken

Google Mail – Reminder/Fwd: Reference-number, Employment-case/Fwd: Update/Fwd: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: Reference-number, Employment-case/Fwd: Update/Fwd: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Apr 4, 2010 at 5:03 PM

To:

pri@stephensons.co.uk

Hi,

I can't see that I've received an answer to this e-mail, so I'm sending a reminder about this.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Feb 8, 2010 at 3:15 PM
Subject: Reference-number, Employment-case/Fwd: Update/Fwd: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

To: pri@stephensons.co.uk

Hi,

sorry that this has taken some time, but I've got a bit of different advice, from LSC etc., so it has unfortunatly taken me some time to get the Legal Aid reference-number.

But I called Community Legal Advice, today, on 0845 345 4345, and spoke with two representatives there, about my employment-case, and was called back just now, and given a new reference-number, which should be 112 12 06.

Sorry again about the delay, and I hope to hear back from you about the employment-case against Bertelsmann Arvato (Microsoft Scandinavian Product Activtion).

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Dec 15, 2009 at 4:07 PM
Subject: Update/Fwd: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against
To: pri@stephensons.co.uk

Hi,

I've called that number, to LSC, 0800 085 6643, a couple of times now, but it's busy.

I've earlier called LSC/CLA, and then I've been told to use their calculator, on the web, to find out if I'm eligable for legal aid.

And I've found out that I am, since I'm unemployed.

(I called after Mr. Mooney told me to do this).

So we're really past that stage.

I know I am eligable for legal aid, so I don't really understand why there should be a problem then.

Cant Stephenson get the reference-number from LSC then, or where should I call, Tom at CLA said it wasn't to do with them.

Thank you in advance for your reply!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Dec 15, 2009 at 2:43 PM
Subject: Re: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against
To: Philip Richardson <pri@stephensons.co.uk>

Hi,

I called CLA now, on 0845 345 4345, and spoke with Tom.

He says that they haven't got anything to do with eligability for Legal aid, then I have to call LSC on 0800 085 6643.

So now I'm trying to call them, and I'm going to send an update later.

Yours sincererly,

Erik Ribsskog

On Tue, Dec 15, 2009 at 2:21 PM, Philip Richardson <pri@stephensons.co.uk> wrote:

Dear Mr Ribsskog,

For the avoidance of doubt, we are not declining you assistance.

To reiterate, I confirm that there is two stage process which much be completed before you can receive the benefit of legal aid.

Initially, you must be financially eligible for legal aid. Secondly, your claim must have sufficient prospects of success to justify pursuing it further.

In relation to your financial eligibility it is necessary for you to contact Community Legal Advice (CLA) and they will ask you a series of questions to determine your eligibility.

The number for CLA is the same number that has been previously provided, 0845 345 4345.

If the CLA confirm that you are financially eligible for legal aid then you will be provided with a reference number and referred to a law firm to assess the merits

of your claim. I must stress that I am not refusing to provide you with assistance, I am merely attempting to clarify that I cannot commence investigations until you receive a reference number and I

trust you will now contact CLA accordingly.

I therefore suggest you contact Community Legal Advice as directed on several occasions.

Kind regards

Philip Richardson

Solicitor

Employment Department

For and on behalf of Stephensons Solicitors LLP

Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

Direct Dial: 01942 774192

Direct Fax: 01942 774525

Email: pri@stephensons.co.uk

Web: www.stephensons.co.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 15 December 2009 11:12

To: Philip Richardson

Subject: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Hi again,

I just remembered something more, sorry that I send two e-mails after eachother.

Is it that you don't want to help me, since I'm not a Brit, and don't know the legal-aid system by heart?

Then I can tell you, that Norway, where I'm from, are in the EEA.

And the UK has signed the EEA-agreement, and this means that I have the same rights, as if I was an EU or UK citizen, when I live in the UK.

I want you to please clearify why your company don't want to help me with my case.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Dec 15, 2009 at 10:39 AM

Subject: Re: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

To: Philip Richardson <pri@stephensons.co.uk>

Hi,

that's not how I understand it.

The LSC said that Mr. Mooney, gave me the wrong directions.

And I don't like that your company don't want to help me, since it takes long time to get the reference-number, (due to some problems with the correspondence or errors from your company)

But I'll contact Ms. Beach then, and take it from there.

But please don't be to surprised if I send a complaint to the ones responsible for the legal aid solicitors database, about you company.

Best regards,

Erik Ribsskog

On Tue, Dec 15, 2009 at 9:53 AM, Philip Richardson <pri@stephensons.co.uk> wrote:

Dear Mr. Ribsskog,

I have read the chain of e-mails and am satisfied that aside from any misunderstanding, Tom has acted appropriately at all times in his guidance.

It is necessary for you to speak directly to Community Legal Advice on the number provided below by Ms. Beach who will assist you with your enquiry.

Regards

Philip Richardson

Solicitor

Employment Department

For and on behalf of Stephensons Solicitors LLP

Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

Direct Dial: 01942 774192

Direct Fax: 01942 774525

Email:

pri@stephensons.co.uk

Web: www.stephensons.co.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 11 December 2009 14:48

To: Philip Richardson

Subject: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Hi,

I called Stephensons now, on 02942 777 777, and was told that you are the line-manager of Mr. Tom Mooney.

the LSC says that Mr. Tom Mooney, made an error.

And due to this error, a misunderstanding occured.

And now, Mr. Mooney doesn't want to correspond with me any longer, (due to the misunderstanding caused by the error).

I was wondering if there are any other solicitor, that could help me with my Legal Aid-case please?

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 11, 2009 at 2:16 PM

Subject: Re: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

To: Chester E-Mail <chester@legalservices.gov.uk>

Hi,

now the solicitor doesn't want to correspond with me any longer, since his error, caused a misunderstanding.

I want to complain about three law firms, who hasn't acted professionally, after I've contacted them, asking them to represent me, in a legal aid-case.

Who is responsible for administrating the solicitors-database, for the legal aid-programme.

Is it you at the LSC or is it Community Legal Advice?

Yours sincerely,

Erik Ribsskog

On Fri, Dec 11, 2009 at 2:00 PM, Chester E-Mail

<chester@legalservices.gov.uk> wrote:

Dear Mr Ribsskog,

You are correct the Legal Services Commission does administer legal aid

in England and Wales. We are made up of the Community Legal Service for

civil cases such as employment and the Criminal Defence Service. We fund

legal services on behalf of the government.

Community Legal Advice is funded by the LSC in order to provide an

initial free and confidential advice service. There are general and

specialist advisors who will determine the level of help you need and if

necessary sign post you to an appropriate supplier of legal services in

your area, such as Stephensons.

From the emails below and as my colleague said earlier, we believe the

solicitor you were communicating with made an error in directing you to

us, the administrative body the LSC instead of the advice service.

It appears that Mr Thompson may have misunderstood your query as we do

not usually receive referrals at this stage of a case. The LSC does deal

with individual cases if they progress to a certain level where you may

need to go to court. We are responsible for administering the use of

public funds to fund a case. This would be communicated to us by a

solicitor once you get to that stage.

We apologise for the confusion. We do have a service than can help you

and you can call them on 0845 345 4 345 or you can find out more by

visiting the website

http://www.communitylegaladvice.org.uk/. There is a

useful call back and text service available as well, ( see the website

for details.)

We cannot help you any further at this stage please direct your queries

to Community Legal Advice. There is also a function on the website to

find alternative solicitors in your area.

Yours Faithfully

Teekai Beach

Caseworker Area 12

Need help with your legal problems?

Community Legal Advice is a free government funded confidential

service.

Visit www.communitylegaladvice.org.uk to find out more or ring 0845 345

4 345

Legal Aid is 60! Read more at

www.legalaid60.org.uk

>>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 13:36 >>>

Hi,

sorry that I'm sending many e-mails.

But it says on Wikipedia, that:

*Today, legal aid in England and Wales is administered by the **Legal

Services Commission

<http://en.wikipedia.org/wiki/Legal_Services_Commission>

*

*

*

*http://en.wikipedia.org/wiki/Legal_aid*

* <http://en.wikipedia.org/wiki/Legal_aid>So, please stop saying that

it is

Community Legal Advice, who has the Legal Aid-programme.*

*

It says clearly on Wikipedia, that it is the LSC who has this

programme, and

I've listened to Mr. Thompson at Liverpool LSC.*

*

Please stop covering up for Stephensons like you were 'mob'!*

*

Yours sincerely,*

*

Erik Ribsskog*

*

*

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 11, 2009 at 1:14 PM

Subject: Re: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW:

Reminder/Fwd: Employment-case against B

To: Chester E-Mail <chester@legalservices.gov.uk>

Hi,

that is.

Who has the legal aid-program, is it the LSC or Community Legal

Advice?

Why am I corresponding with the LSC at all, if it is the Community

Legal

Advice, who has the Legal Aid-programme?

Yours sincerely,

Erik Ribsskog

On Fri, Dec 11, 2009 at 1:06 PM, Erik Ribsskog <eribsskog@gmail.com>

wrote:

> Hi,

>

> I think is just dumb!

>

> I'm not very much enlightened by this.

>

> I'll just contact another law-firm, and see if they can help me with

the

> case.

>

> Thank you for your e-mail and sorry that I lost my temper a bit.

>

> Your sincerely,

>

> Erik Ribsskog

>

>

> On Fri, Dec 11, 2009 at 12:50 PM, Chester E-Mail <

> chester@legalservices.gov.uk> wrote:

>

>> Mr Ribsskog

>>

>> There has been some confusion caused by Stephensons referring to

>> Community Legal Advice as the LSC – this is a separate body to the

LSC,

>> and they provide the reference that Mr Mooney was referring to.

They

>> need to be contacted on 0845 345 4345.

>>

>> What Stephensons told you therefore was correct – the problem was

that

>> they said that it was the LSC you should contact on 0845 345 4345,

when

>> actually it it Community Legal Advice that are contacted.

>>

>> Gareth Partington

>>

>> Need help with your legal problems?

>> Community Legal Advice is a free government funded confidential

>> service.

>> Visit www.communitylegaladvice.org.uk to find out more or ring 0845

345

>> 4 345

>>

>> Legal Aid is 60! Read more at

www.legalaid60.org.uk

>>

>> >>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 11:36 >>>

>> Hi,

>>

>> I'm not a client of this law firm, so the Law Society are just going

to

>> free

>> them anyway.

>>

>> I know this, since I've complained about similar problems, with

>> Morecrofts

>> and EAD, earlier.

>>

>> I wanted to complain to the LSC, since you have the database, where

>> Stephensons are listed.

>>

>> I want you to remove Stephensons from your database, since they

don't

>> follow

>> the legal aid-procedures.

>>

>> So this is a legal aid programme/LSC-complaint on Stephensons.

>>

>> Yours sincerely,

>>

>> Erik Ribsskog

>>

>>

>> On Fri, Dec 11, 2009 at 11:32 AM, Chester E-Mail <

>> chester@legalservices.gov.uk> wrote:

>>

>> > Dear Mr Ribsskog

>> >

>> > Thank you for your email, I am sorry that your solicitors are

unable

>> to

>> > assist you further, but unfortunately the Legal Services

Commission

>> do

>> > not have to power to investigate complaints about law firms.

>> >

>> > If you wish to make a complaint about a law firm you should

contact

>> the

>> > Legal Complaints Service on 0845 608 6565. Further details are

on

>> their

>> > website

http://www.legalcomplaints.org.uk/home.page .

>> >

>> > I hope this is of assistance.

>> >

>> > Regards

>> >

>> > Emma Collings

>> > Legal/Means Team

>> > Chester Office

>> >

>> > Need help with your legal problems?

>> > Community Legal Advice is a free government funded confidential

>> > service.

>> > Visit www.communitylegaladvice.org.uk to find out more or ring

0845

>> 345

>> > 4 345

>> >

>> > Legal Aid is 60! Read more at

www.legalaid60.org.uk

>> >

>> > >>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 11:04 >>>

>> > Hi,

>> >

>> > thank you for your e-mails!

>> >

>> > The problem is, that the law firm, (in Wigan), didn't want to

submit

>> > an

>> > application for legal aid, for my case.

>> >

>> > But they said I had to contact the LSC, to do this.

>> >

>> > But Mr. Thompson at Liverpool LSC, said like you says, that the

law

>> > firm has

>> > to get the reference number.

>> >

>> > I told the law firm this, (Stephensons), and then he told me that

>> I'd

>> > used

>> > to long time, to get the reference-number, (even if this was his

>> job).

>> >

>> > And then they used this as an excuse, to not have anything more

to

>> do

>> > with

>> > me.

>> >

>> > I think this was inpolite and very unprofessional, and I think

that

>> > law-firms like this, shouldn't be listed in your directory.

>> >

>> > So I wondered how I could complain about the conduct of this law

>> firm,

>> > and

>> > how to get them deleted with you, if possible, to protect other

>> people

>> > of

>> > the public, from being harassed and bullied by 'mob', or what

they

>> > are,

>> > working as trainee solicitors in law-firms.

>> >

>> > Thanks in advance for any help!

>> >

>> > Yours sincerely,

>> >

>> > Erik Ribsskog

>> >

>> >

>> > On Fri, Dec 11, 2009 at 10:01 AM, Chester E-Mail <

>> > chester@legalservices.gov.uk> wrote:

>> >

>> > > Dear Mr Ribsskog

>> > >

>> > > Further to my previous email, please note that if an

application

>> for

>> > > legal aid is submitted from a firm in the Liverpool area, then

it

>> > will

>> > > be processed at the Chester Office.

>> > >

>> > > We can be contacted at the email address above, by post at

Chester

>> > > Office, 2nd Floor Pepper House, Pepper Row, Chester CH1 1DW,

and

>> by

>> > > phone on 0845 602 1400.

>> > >

>> > > Kind regards

>> > >

>> > > Emma Collings

>> > > Legal/Means Team

>> > > Chester Office

>> > >

>> > > Need help with your legal problems?

>> > > Community Legal Advice is a free government funded confidential

>> > > service.

>> > > Visit www.communitylegaladvice.org.uk to find out more or ring

>> 0845

>> > 345

>> > > 4 345

>> > >

>> > > Legal Aid is 60! Read more at

www.legalaid60.org.uk

>> > >

>> > > >>> Erik Ribsskog <eribsskog@gmail.com> 10/12/2009 13:35 >>>

>> > > Hi,

>> > >

>> > > thank you for your e-mail.

>> > >

>> > > I hear what you are saying.

>> > >

>> > > I think I should follow the LSC procedure, like I've explained.

>> > >

>> > > Since I'm not a client, officially, with your law-firm yet, as

>> I've

>> > > understood it.

>> > >

>> > > But the legal aid programme is with the LSC.

>> > >

>> > > So I think I should first and foremost follow the LSC

procedures,

>> > and

>> > > escalate there, untill I'm officially a client of a law firm.

>> > >

>> > > So it's now with LSC, so I hope I hear back from them, sooner

>> rather

>> > > than

>> > > later, like explained, and I'll update you as soon as possible.

>> > >

>> > > I think I should keep it with LSC Liverpool, since I started

>> > bringing

>> > > it up

>> > > there, since I live in Liverpool, so I thought that was the

right

>> > > department

>> > > of LSC.

>> > >

>> > > So that's why I escalated there.

>> > >

>> > > So I'll update you as soon as I hear anything more.

>> > >

>> > > I'm sending a copy of this e-mail to Liverpool LSC, so that

they

>> get

>> > > your

>> > > message, that this is to do with deadlines.

>> > >

>> > > Yours sincerely,

>> > >

>> > > Erik Ribsskog

>> > >

>> > >

>> > > On Thu, Dec 10, 2009 at 1:25 PM, Tom Mooney

>> <tmo@stephensons.co.uk>

>> > > wrote:

>> > >

>> > > > **

>> > > > Erik,

>> > > >

>> > > > I thank you for your email.

>> > > >

>> > > > I must stress that it is essential that you obtain the

reference

>> > as

>> > > soon as

>> > > > possible as there is a strict deadline to start your claim at

a

>> > > tribunal.

>> > > >

>> > > > I am unaware of the nature of your potential claim and I

cannot

>> > > advise on

>> > > > any deadline from the information I have in my possession.

>> However,

>> > I

>> > > would

>> > > > strongly recommend contacting the LSC, on 0845 345 4345, who

can

>> > > provide you

>> > > > with a reference number immediately.

>> > > >

>> > > >

>> > > > *Tom Mooney*

>> > > > *Trainee Solicitor*

>> > > > **

>> > > > Employment Department

>> > > > *For and on behalf of Stephensons Solicitors LLP*

>> > > > Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > > Direct Dial: 01942 77*4170*

>> > > > Direct Fax: 01942 774525

>> > > > Email: tmo@stephensons.co.uk

>> > > > Web: www.stephensons.co.uk

>> > > >

>> > > > ——————————

>> > > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > > *Sent:* 10 December 2009 12:54

>> > > > *To:* liverpool@legalservices.gov.uk

>> > > > *Cc:* Tom Mooney

>> > > > *Subject:* To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd:

FW:

>> > > > Reminder/Fwd: Employment-case against Bertelsmann Arvato

>> > > >

>> > > > Hi,

>> > > >

>> > > > I called Maureen today, at Liverpool LSC, and got the name

of

>> the

>> > > LSC

>> > > > manager.

>> > > >

>> > > > I'm getting different directions, you see, from you

>> > representative

>> > > Stuart

>> > > > Thompson, and the law firm.

>> > > >

>> > > > So I was just wondering if you could tell me one thing.

>> > > >

>> > > > I've checked that I'm eligable for legal aid, on your

>> calculator,

>> > and

>> > > I

>> > > > was, since I'm unemployed.

>> > > >

>> > > > And now, I need a reference-number, for legal-aid.

>> > > >

>> > > > And Mr. Thompson, in LSC, says that the law-firm should get

this

>> > > number.

>> > > >

>> > > > And the law firm says I should get this number by contacting

the

>> > > LSC.

>> > > >

>> > > > So we aren't getting anywhere.

>> > > >

>> > > > So I hope you can clear this a bit up, what the procedure is,

>> > > regarding for

>> > > > me to obtain a reference number, for legal aid, from where

the

>> > case

>> > > is now,

>> > > > it's at where I've checked that I'm eligable for legal aid,

on

>> the

>> > > > calculator on your website.

>> > > >

>> > > > I'm also sending a copy of this e-mail to the solicitors

firm.

>> > > >

>> > > > Hope this is alright!

>> > > >

>> > > > Yours sincerely,

>> > > >

>> > > > Erik Ribsskog

>> > > >

>> > > >

>> > > > ———- Forwarded message ———-

>> > > > From: Erik Ribsskog <eribsskog@gmail.com>

>> > > > Date: Thu, Dec 10, 2009 at 12:37 PM

>> > > > Subject: Re: FW: Reminder/Fwd: FW: Reminder/Fwd:

Employment-case

>> > > against

>> > > > Bertelsmann Arvato

>> > > > To: Tom Mooney <tmo@stephensons.co.uk>

>> > > >

>> > > >

>> > > > Hi,

>> > > >

>> > > > thank you very much for your e-mail!

>> > > >

>> > > > What I thought I'll do, is that I'll try to contact Stuarts

>> > manager,

>> > > and

>> > > > then I'll get back to you, sooner rather than lather, I hope.

>> > > >

>> > > > Hope this is alright!

>> > > >

>> > > > Yours sincerely,

>> > > >

>> > > > Erik Ribsskog

>> > > >

>> > > >

>> > > > On Thu, Dec 10, 2009 at 9:08 AM, Tom Mooney

>> > <tmo@stephensons.co.uk>

>> > > wrote:

>> > > >

>> > > >> **

>> > > >> Erik,

>> > > >>

>> > > >> I refer to my previous email.

>> > > >>

>> > > >> It is not possible to commence any investigations into the

>> merits

>> > of

>> > > your

>> > > >> claim until you have received a reference number from the

LSC.

>> It

>> > > is

>> > > >> essential that you contact the LSC, on 0845 345 4345, so

they

>> can

>> > > verbally

>> > > >> confirm your eligibility and provide you with a reference

>> number.

>> > > >>

>> > > >> I look forward to hearing from you.

>> > > >>

>> > > >>

>> > > >> *Tom Mooney*

>> > > >> *Trainee Solicitor*

>> > > >> **

>> > > >> Employment Department

>> > > >> *For and on behalf of Stephensons Solicitors LLP*

>> > > >> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >> Direct Dial: 01942 77*4170*

>> > > >> Direct Fax: 01942 774525

>> > > >> Email: tmo@stephensons.co.uk

>> > > >> Web: www.stephensons.co.uk

>> > > >>

>> > > >> ——————————

>> > > >> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > >> *Sent:* 07 December 2009 15:08

>> > > >> *To:* Tom Mooney

>> > > >> *Subject:* Re: Reminder/Fwd: FW: Reminder/Fwd:

Employment-case

>> > > against

>> > > >> Bertelsmann Arvato

>> > > >>

>> > > >> Hi,

>> > > >>

>> > > >> I called LSC Liverpool now, on 0151 242 5200, and spoke

with

>> > > Stuart.

>> > > >>

>> > > >> He told me that you should just send it to the LSC, that

this

>> was

>> > > the

>> > > >> usual procedure, in cases like this, since you are a

registered

>> > > Legal

>> > > >> Aid-programme solicitor-firm.

>> > > >>

>> > > >> So it should just be for you to send an application to the

>> LSC,

>> > as

>> > > I

>> > > >> understood from Stuart there, today, since I've already

checked

>> > that

>> > > I'm

>> > > >> eligable for legal aid, using the calculator on their

website.

>> > > >>

>> > > >> Hope this is alright!

>> > > >>

>> > > >> Yours sincerely,

>> > > >>

>> > > >> Erik Ribsskog

>> > > >>

>> > > >>

>> > > >> On Fri, Nov 27, 2009 at 1:20 PM, Tom Mooney

>> > > <tmo@stephensons.co.uk>wrote:

>> > > >>

>> > > >>> **

>> > > >>> Erik,

>> > > >>>

>> > > >>> I appreciate that you have assessed your financial merits

>> online

>> > > and have

>> > > >>> been informed that your are eligible for legal aid.

>> > > >>>

>> > > >>> Please note that it is essential that you also contact the

>> Legal

>> > > Services

>> > > >>> Commission (LSC), on 0845 345 4345, so they can verbally

>> confirm

>> > > your

>> > > >>> eligibility and provide you with a reference number.

>> > > >>>

>> > > >>> Once you have this reference number a member of our team

will

>> > then

>> > > be

>> > > >>> able to provide you with advice.

>> > > >>>

>> > > >>> Kind regards

>> > > >>>

>> > > >>>

>> > > >>> *Tom Mooney*

>> > > >>> *Trainee Solicitor*

>> > > >>> **

>> > > >>> Employment Department

>> > > >>> *For and on behalf of Stephensons Solicitors LLP*

>> > > >>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >>> Direct Dial: 01942 77*4170*

>> > > >>> Direct Fax: 01942 774525

>> > > >>> Email: tmo@stephensons.co.uk

>> > > >>> Web: www.stephensons.co.uk

>> > > >>>

>> > > >>> —————————––

>> > > >>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > >>> *Sent:* 27 November 2009 13:12

>> > > >>> *To:* Tom Mooney

>> > > >>> *Subject:* Reminder/Fwd: FW: Reminder/Fwd: Employment-case

>> > against

>> > > >>> Bertelsmann Arvato

>> > > >>>

>> > > >>> Hi,

>> > > >>>

>> > > >>> I can't see that I've received an answer to this e-mail

yet,

>> so

>> > > I'm

>> > > >>> sending a reminder about this.

>> > > >>>

>> > > >>> Hope this is alright!

>> > > >>>

>> > > >>> Yours sincerely,

>> > > >>>

>> > > >>> Erik Ribsskog

>> > > >>>

>> > > >>>

>> > > >>> ———- Forwarded message ———-

>> > > >>> From: Erik Ribsskog <eribsskog@gmail.com>

>> > > >>> Date: Fri, Oct 23, 2009 at 2:42 PM

>> > > >>> Subject: Re: FW: Reminder/Fwd: Employment-case against

>> > Bertelsmann

>> > > Arvato

>> > > >>> To: Tom Mooney <tmo@stephensons.co.uk>

>> > > >>>

>> > > >>>

>> > > >>> Hi,

>> > > >>>

>> > > >>> thanks very much for the phone-number!

>> > > >>>

>> > > >>> I called LSC now, and they explained me how to log on, to

>> their

>> > > >>> website, and answering some questions, that would

determine,

>> if

>> > I

>> > > was

>> > > >>> eligible for legal aid, or not.

>> > > >>>

>> > > >>> And here's what the website said:

>> > > >>>

>> > > >>> *As you or your partner are receiving one of the

following:*

>> > > >>>

>> > > >>> – *Income Support*

>> > > >>> – *Income Based Job Seeker's Allowance*

>> > > >>> – *Income-based Employment and Support Allowance*

>> > > >>> – *Guarantee Credit*

>> > > >>>

>> > > >>> *you are automatically financially eligible for the

following

>> > > levels of

>> > > >>> service:*

>> > > >>>

>> > > >>> *Legal Help

>> > > >>> Help at Court

>> > > >>> Immigration cases: Legal Representation before the

Immigration

>> > and

>> > > Asylum

>> > > >>> Tribunal; and the High Court

>> > > >>> Asylum cases: Legal Representation before the Immigration

and

>> > > Asylum

>> > > >>> Tribunal; and the High Court

>> > > >>> Family Mediation

>> > > >>> Help with Mediation

>> > > >>> Other Legal Representation

>> > > >>> General Family Help*

>> > > >>>

>> > > >>> *

>> > > >>> *

>> > > >>>

>> > > >>> So it shouldn't be a problem with the legal aid!

>> > > >>>

>> > > >>> That's good news!

>> > > >>>

>> > > >>> I also have a website, where I've published about the

>> > > empoyment-case.

>> > > >>>

>> > > >>> It's on this link:

>> > > >>>

>> > > >>>

>> > > >>>

>> > >

>> > >

>> >

>> >

>>

>>

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

>>

>> >

>> > >

>> > > >>>

>> > > >>> And in this link, I explain about some of the problems that

>> were

>> > > going

>> > > >>> on, but there where also a lot more problems, that I was

>> > > constructivly

>> > > >>> dismissed as well, and more:

>> > > >>>

>> > > >>> http://www.scribd.com/doc/4661735/7

>> > > >>>

>> > > >>> I post the links, since it was so much problems there, so

it

>> > isn't

>> > > easy

>> > > >>> for me, to summarise it, since there were so many problems

>> going

>> > on

>> > > there,

>> > > >>> in the one year and three months I worked there.

>> > > >>>

>> > > >>> Hope it's alright that I just refer to the website, but if

>> it's

>> > > anything

>> > > >>> I should answer, then please just tell me, and I'll explain

it

>> > > properly!

>> > > >>>

>> > > >>> Thanks again for you help so far!

>> > > >>>

>> > > >>> Yours sincerely,

>> > > >>>

>> > > >>> Erik Ribsskog

>> > > >>>

>> > > >>> On Fri, Oct 23, 2009 at 2:20 PM, Tom Mooney

>> > > <tmo@stephensons.co.uk>wrote:

>> > > >>>

>> > > >>>> **

>> > > >>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>> ——————————

>> > > >>>>

>> > > >>>> Erik,

>> > > >>>>

>> > > >>>> My apologies, the LSC's telephone contact is 0845 345

4345.

>> > > >>>>

>> > > >>>> Kind regards

>> > > >>>>

>> > > >>>>

>> > > >>>> *Tom Mooney*

>> > > >>>> *Trainee Solicitor*

>> > > >>>> **

>> > > >>>> Employment Department

>> > > >>>> *For and on behalf of Stephensons Solicitors LLP*

>> > > >>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >>>> Direct Dial: 01942 77*4170*

>> > > >>>> Direct Fax: 01942 774525

>> > > >>>> Email: tmo@stephensons.co.uk

>> > > >>>> Web: www.stephensons.co.uk

>> > > >>>>

>> > > >>>> ——————————

>> > > >>>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > >>>> *Sent:* 23 October 2009 14:19

>> > > >>>> *To:* Tom Mooney

>> > > >>>> *Subject:* Re: FW: Reminder/Fwd: Employment-case against

>> > > Bertelsmann

>> > > >>>> Arvato

>> > > >>>>

>> > > >>>> Hi,

>> > > >>>>

>> > > >>>> thank you very much for your e-mail!

>> > > >>>>

>> > > >>>> I was just wondering, shouldn't it be one more number in

the

>> > > >>>> phone-number you gave, to call to check if I'm eligible

for

>> > > receiving legal

>> > > >>>> aid?

>> > > >>>>

>> > > >>>> Is this number to the LSC?

>> > > >>>>

>> > > >>>> I think I'm eligible because I'm unemployed at the moment,

>> due

>> > to

>> > > the

>> > > >>>> finance-crises, etc., unfourtuntly, even if I have a lot

to

>> do,

>> > > with working

>> > > >>>> on the employment-case and writing a blog etc.

>> > > >>>>

>> > > >>>> Thanks again for your e-mail!

>> > > >>>>

>> > > >>>> Best regards,

>> > > >>>>

>> > > >>>> Erik Ribsskog

>> > > >>>>

>> > > >>>>

>> > > >>>> On Fri, Oct 23, 2009 at 9:09 AM, Tom Mooney

>> > > <tmo@stephensons.co.uk>wrote:

>> > > >>>>

>> > > >>>>> **

>> > > >>>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>>> ——————————

>> > > >>>>>

>> > > >>>>> Eric,

>> > > >>>>>

>> > > >>>>> To qualify for legal aid you must be financially eligible

>> and

>> > > your

>> > > >>>>> claim must also have sufficient prospects of success.

>> > > >>>>>

>> > > >>>>> In relation to the first requirement I would invite you

to

>> > call

>> > > 0845

>> > > >>>>> 345 434 to enable an advisor to ask you several questions

to

>> > > determine

>> > > >>>>> whether you are financially eligible to receive legal

aid.

>> If

>> > you

>> > > are

>> > > >>>>> eligible, you will receive a reference number and you

claim

>> > can

>> > > then be

>> > > >>>>> assessed.

>> > > >>>>>

>> > > >>>>> Kind regards

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> *Tom Mooney*

>> > > >>>>> *Trainee Solicitor*

>> > > >>>>> **

>> > > >>>>> Employment Department

>> > > >>>>> *For and on behalf of Stephensons Solicitors LLP*

>> > > >>>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >>>>> Direct Dial: 01942 77*4170*

>> > > >>>>> Direct Fax: 01942 774525

>> > > >>>>> Email: tmo@stephensons.co.uk

>> > > >>>>> Web: www.stephensons.co.uk

>> > > >>>>>

>> > > >>>>> ——————————

>> > > >>>>> *From:*

eribsskog@gmail.com

>> > > [mailto:eribsskog@gmail.com]

>> > > >>>>> *Sent:* 09 October 2009 06:19

>> > > >>>>> *To:* Enquiries

>> > > >>>>> *Subject:* Reminder/Fwd: Employment-case against

Bertelsmann

>> > > Arvato

>> > > >>>>>

>> > > >>>>> Hi,

>> > > >>>>>

>> > > >>>>> I can't see that I've received an answer to this e-mail,

so

>> > I'm

>> > > sending

>> > > >>>>> a reminder about this.

>> > > >>>>>

>> > > >>>>> Yours sincerely,

>> > > >>>>>

>> > > >>>>> Erik Ribsskog

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> ———- Forwarded message ———-

>> > > >>>>> From: Erik Ribsskog <eribsskog@gmail.com>

>> > > >>>>> Date: Sat, Sep 26, 2009 at 3:47 AM

>> > > >>>>> Subject: Employment-case against Bertelsmann Arvato

>> > > >>>>> To: enquiries@stephensons.co..uk

>> <enquiries@stephensons.co.uk>

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> Hi,

>> > > >>>>>

>> > > >>>>> I've been trying regularly, since 2006, to find some

advice,

>> > > within the

>> > > >>>>> legal aid-programme, regarding an employment-case I have,

>> > > against

>> > > >>>>> Bertelsmann Arvato.

>> > > >>>>>

>> > > >>>>> There were problems with constructed dismissal, a lot of

>> > > bullying and

>> > > >>>>> harassment from managers, illegal management-methods,

etc.

>> > > >>>>>

>> > > >>>>> I've published about the employment-case, on this url:

>> > > >>>>>

>> > > >>>>>

>> > > >>>>>

>> > >

>> > >

>> >

>> >

>>

>>

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

>>

>> >

>> > >

>> > > >>>>>

>> > > >>>>> Hope you can help with giving advice regarding this

case!

>> > > >>>>>

>> > > >>>>> Yours sincerely,

>> > > >>>>>

>> > > >>>>> Erik Ribsskog

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> —————————––

>> > > >>>>>

>> > > >>>>> Debt Recovery Special

>> > > Offer…<

>> > >

>> >

>>

>>

http://www.stephensons.co.uk/site/services/businesses/srvdebt/debtoverview/

>>

>> >

>> > > >

>> > > >>>>>

>> > > >>>>> If you have 5 or more debts to recover, instruct us to

act

>> now

>> > > for only

>> > > >>>>> £5 plus VAT per Letter Before Action. This offer is

valid

>> > until

>> > > 30th

>> > > >>>>> September 2009. You must instruct us to send 5 or more

>> Letter

>> > > Before

>> > > >>>>> Actions to be eligible for this offer.

>> > > >>>>> ——————————

>> > > >>>>> *Save energy, money and the environment – do you need to

>> print

>> > > this

>> > > >>>>> message?*

>> > > >>>>>

>> > > >>>>> The information in this e-mail (which includes any files

>> > > transmitted

>> > > >>>>> with it) is confidential and may also be legally

privileged.

>> > It

>> > > is

>> > > >>>>> intended for the addressee only. Access to this e-mail

by

>> > anyone

>> > > else

>> > > >>>>> is unauthorized. Unauthorized recipients are required to

>> > > maintain

>> > > >>>>> confidentiality. If you have received this e-mail in

error

>> > > please

>> > > >>>>> notify us immediately, destroy any copies and delete it

from

>> > your

>> > > computer

>> > > >>>>> system. Any use, dissemination, forwarding, printing or

>> > copying

>> > > of

>> > > >>>>> this e-mail is prohibited. Copyright in this e-mail and

any

>> > > document

>> > > >>>>> created by us and sent as an attachment to this e-mail

will

>> be

>> > > and remain

>> > > >>>>> vested in us and will not be transferred to you. All

>> messages

>> > > are

>> > > >>>>> scanned for viruses by McAfee VirusScan but please carry

out

>> > such

>> > > virus and

>> > > >>>>> other checks as you consider appropriate. No

responsibility

>> > is

>> > > >>>>> accepted by us in this regard. Stephensons Solicitors

LLP

>> is

>> > a

>> > > >>>>> limited liability partnership. Registered in England and

>> > Wales,

>> > > >>>>> registered number OC322962, registered office is 24 Lord

>> > Street,

>> > > Leigh,

>> > > >>>>> WN7 1AB. Telephone: 01942 777777. A list of members is

>> > > available

>> > > >>>>> for inspection at the registered office. Members of

>> > Stephensons

>> > > >>>>> Solicitors LLP will be referred to as partners.

Regulated

>> by

>> > > the

>> > > >>>>> Solicitors Regulation Authority. For the SRA rules click

>> > > >>>>>

www.sra.org.uk/solicitors/code-of-conduct.page. Service

of

>> > > Documents

>> > > >>>>> by e-mail not accepted.

>> > > >>>>>

>> > > >>>>> —————————––

>> > > >>>>>

>> > > >>>>>

>> > > >>>>

>> > > >>>>

>> > > >>>

>> > > >>>

>> > > >>>

>> > > >>

>> > > >> *

>> > > >> ——————————

>> > > >> *

>> > > >> *CHRISTMAS CLOSE DOWN*

>> > > >> Please note that this office will be closed from 1pm on

>> Thursday

>> > > 24th

>> > > >> December 2009 and re-open at 9am on Monday 4th January 2010.

>> > > >> *24 hour Crime* call out-7 days a week including Christmas

and

>> > New

>> > > Year

>> > > >> *07836 574607*.

>> > > >> Please do not take offence if you do not receive a Christmas

>> card

>> > > from us

>> > > >> as this year we are making a contribution to our selected

>> Charity

>> > of

>> > > the

>> > > >> year, Wigan & Leigh Hospice.

>> > > >>

>> > > >

>> > > >

>> > > >

>> > > >

>> > >

>> > >

>> > >

>> >

>> >

>>

>>

************************************************************************************

>> > > Disclaimer

>> > >

>> > > This e-mail (and any attachment(s)) is private and intended

solely

>> > for the

>> > > use of the individual or entity to whom they are addressed. Its

>> > unauthorised

>> > > use, disclosure, storage or copying is not permitted. If you

are

>> not

>> > the

>> > > intended recipient please destroy all copies and inform the

sender

>> by

>> > return

>> > > e-mail.

>> > >

>> > > Internet e-mail is not a secure medium, as messages can be

>> > intercepted and

>> > > read by someone else. Please bear this in mind when deciding

>> whether

>> > to send

>> > > information by e-mail. Postal addresses for the Legal Services

>> > Commission

>> > > are available from

>> > >

http://www.legalservices.gov.uk/aboutus/our_regional_network.asp

>> > >

>> > > The Legal Services Commission reserves the right to monitor,

>> record

>> > and

>> > > retain any incoming and outgoing e-mails for security reasons

and

>> > for

>> > > monitoring internal compliance with the Legal Services

Commission

>> > policy on

>> > > staff use. E-mail monitoring and/or blocking software may be

used

>> and

>> > e-mail

>> > > content may be read. You have a responsibility to ensure laws

are

>> not

>> > broken

>> > > when writing or forwarding e-mails and their contents. No

>> contracts

>> > can be

>> > > entered into on our behalf by e-mail.

>> > >

>> > > Any views or opinions expressed are solely those of the author

and

>> do

>> > not

>> > > necessarily represent those of the Legal Services Commission.

>> > >

>> > > The Legal Services Commission checks all e-mails and

attachments

>> for

>> > known

>> > > viruses, however, you are advised that you open any attachments

at

>> > your own

>> > > risk.

>> > >

>> > >

>> >

>> >

>>

>>

************************************************************************************

>> > >

>> > >

>> >

>>

>

>

Save energy, money and the environment – do you need to print this message?

The information in this e-mail (which includes any files transmitted with it) is confidential and may also be legally privileged.

It is intended for the addressee only. Access to this e-mail by anyone else is unauthorized.

Unauthorized recipients are required to maintain confidentiality.

If you have received this e-mail in error please notify us immediately, destroy any copies and delete it from your computer system.

Any use, dissemination, forwarding, printing or copying of this e-mail is prohibited. Copyright in this e-mail and any document created by us and sent as an attachment to this e-mail will be and remain vested in us and will not be

transferred to you. All messages are scanned for viruses by Total Traffic Control 7 but please carry out such virus and other checks as you consider appropriate.

No responsibility is accepted by us in this regard. Stephensons Solicitors LLP is a limited liability partnership.

Registered in England and Wales, registered number OC322962, registered office is 24 Lord Street, Leigh,

WN7 1AB. Telephone: 01942 777777.

A list of members is available for inspection at the registered office.

Members of Stephensons Solicitors LLP will be referred to as partners.

Regulated by the Solicitors Regulation Authority. For the SRA rules click

www.sra.org.uk/solicitors/code-of-conduct.page. Service of Documents by e-mail not accepted.

4. april 2010

Her kan man se det, at Bertelsmann, som jeg har en arbeidssak mot, er noe med Bilderberg group. Verdenskonspirasjon mot blonde, vil jeg si

31. mars 2010

Jeg sendte en ny e-post til Community Legal Advice, om Arvato-saken

Google Mail – Community Legal Advice

Erik Ribsskog

<eribsskog@gmail.com>

Community Legal Advice

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Feb 12, 2010 at 3:45 PM

To:

Simpson Hayley <Hayley.Simpson@firstassist.co.uk>

Hi Hayley,

that's brilliant!

I've been in contact with Merseyside Employment Law earlier, (last year or something), about this case, but they didn't reply then.

But I'll try to contact the others on the list.

In your phone-call, you said that Kelly in your Community Legal Advice customer support team, had been speaking with someone from Stephensons in Wigan, who had told you that they couldn't help me with the mentioned employment-case against Arvato's (Microsoft Scandinavian Product Activation-campaign).

But I was just wondering if it would be possible to know who at Stephensons in Wigan that your colleague has been speaking with there, since I haven't heard anything back from the law-firm, Stephensons, myself.

Thank you very much in advance for any help!

Best regards,

Erik Ribsskog

On Fri, Feb 12, 2010 at 3:38 PM, Simpson Hayley <Hayley.Simpson@firstassist.co.uk> wrote:

Dear Erik,

Thank you for taking the time to contact Community Legal Advice.

I have searched in your local area for appropriate legal advisors and can supply the following details:

Merseyside Employment Law
2nd Floor, Gostins Building
32-36 Hanover Street
Liverpool
L1 4LN
Tel: 0151 709 4125

Wirral Health & Safety Welfare Advice Centre

4 St Anne's Street
Birkenhead
CH41 3JU
Tel: 0151 666 1999

Allington Hughes
Newgate Walk
The Precinct
Chester
CH1 1JU
Tel: 01244 312166

Although we make every effort to ensure you get the advice that you need, we cannot guarantee that the organisation or adviser will take on your case.

You may also have to pay for legal advice. Check this with your adviser when you first call them as they should tell you about any charges. It is also worth checking your house/car/credit card insurance policies to see if they provide any cover for legal expenses.

If you have any special requirements, such as wheelchair access, please call the advisor to check they can accommodate these. You should also call ahead to check opening times, find out whether they are likely to be able to help you and, if possible, to make an appointment. If you wish to search for local legal advisors yourself please visit our directory.

If you require any further help please reply to this email or contact our helpline on 0845 345 4 345 where one of our operators will be happy to assist you. Whenever you contact us please quote the following reference number 1121206.

We hope you receive the advice you need.

Best Wishes,

Hayley

CLA Operator

Hayley Simpson| Customer Service Advisor| Community Legal Advice

FIRSTASSIST SERVICES LIMITED

Wheatfield Way, Hinckley

Leicestershire, LE10 1YG

EMAIL: hayley.simpson@firstassist.co.uk

This email (and any attachment(s)) is private and intended solely for the use of the individual or entity to whom they are addressed. Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient) please destroy all copies and inform the sender by return e-mail.

Please bear in mind that Internet e-mail is not a secure medium, as messages and attachments can be intercepted and read by someone else.

FirstAssist Services Limited reserves the right to monitor, record and retain any incoming and outgoing emails for security reasons and for monitoring internal compliance with FirstAssist policy on staff use. Email monitoring and/or blocking software may be used and email content may be read. You have a responsibility to ensure you comply with the appropriate legal regulations and that these laws are not broken when writing or forwarding emails and their contents. No contracts can be entered into on our behalf by email unless otherwise stated.

Any views or opinions expressed are solely those of the author and do not necessarily represent those of FirstAssist Services Limited.

FirstAssist Services Limited checks all mails and attachments for known viruses; however, you are advised that you open any attachments at your own risk.

FirstAssist Services Limited (No.01404718)

Registered in England and Wales at 32-42 High Street, Purley, Surrey CR8 2PP.

For more information about FirstAssist please visit our web site: http://www.first-assist.com

12. februar 2010

Jeg sendte en ny e-post til advokatfirmaet Stephensons i Wigan, angående Arvato-saken

Google Mail – Reference-number, Employment-case/Fwd: Update/Fwd: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Erik Ribsskog

<eribsskog@gmail.com>

Reference-number, Employment-case/Fwd: Update/Fwd: FW: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Feb 8, 2010 at 3:15 PM

To:

pri@stephensons.co.uk

Hi,

sorry that this has taken some time, but I've got a bit of different advice, from LSC etc., so it has unfortunatly taken me some time to get the Legal Aid reference-number.

Sorry again about the delay, and I hope to hear back from you about the employment-case against Bertelsmann Arvato (Microsoft Scandinavian Product Activtion).

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Hi,

I've called that number, to LSC, 0800 085 6643, a couple of times now, but it's busy.

I've earlier called LSC/CLA, and then I've been told to use their calculator, on the web, to find out if I'm eligable for legal aid.

And I've found out that I am, since I'm unemployed.

(I called after Mr. Mooney told me to do this).

So we're really past that stage.

I know I am eligable for legal aid, so I don't really understand why there should be a problem then.

Cant Stephenson get the reference-number from LSC then, or where should I call, Tom at CLA said it wasn't to do with them.

Thank you in advance for your reply!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Hi,

I called CLA now, on 0845 345 4345, and spoke with Tom.

He says that they haven't got anything to do with eligability for Legal aid, then I have to call LSC on 0800 085 6643.

So now I'm trying to call them, and I'm going to send an update later.

Yours sincererly,

Erik Ribsskog

On Tue, Dec 15, 2009 at 2:21 PM, Philip Richardson <pri@stephensons.co.uk> wrote:

Dear Mr Ribsskog,

For the avoidance of doubt, we are not declining you assistance.

To reiterate, I confirm that there is two stage process which much be completed before you can receive the benefit of legal aid.

Initially, you must be financially eligible for legal aid. Secondly, your claim must have sufficient prospects of success to justify pursuing it further.

In relation to your financial eligibility it is necessary for you to contact Community Legal Advice (CLA) and they will ask you a series of questions to determine your eligibility.

The number for CLA is the same number that has been previously provided, 0845 345 4345.

If the CLA confirm that you are financially eligible for legal aid then you will be provided with a reference number and referred to a law firm to assess the merits

of your claim. I must stress that I am not refusing to provide you with assistance, I am merely attempting to clarify that I cannot commence investigations until you receive a reference number and I

trust you will now contact CLA accordingly.

I therefore suggest you contact Community Legal Advice as directed on several occasions.

Kind regards

Philip Richardson

Solicitor

Employment Department

For and on behalf of Stephensons Solicitors LLP

Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

Direct Dial: 01942 774192

Direct Fax: 01942 774525

Email: pri@stephensons.co.uk

Web: www.stephensons.co.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 15 December 2009 11:12

To: Philip Richardson

Subject: Update/Fwd: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Hi again,

I just remembered something more, sorry that I send two e-mails after eachother.

Is it that you don't want to help me, since I'm not a Brit, and don't know the legal-aid system by heart?

Then I can tell you, that Norway, where I'm from, are in the EEA.

And the UK has signed the EEA-agreement, and this means that I have the same rights, as if I was an EU or UK citizen, when I live in the UK.

I want you to please clearify why your company don't want to help me with my case.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Dec 15, 2009 at 10:39 AM

Subject: Re: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

To: Philip Richardson <pri@stephensons.co.uk>

Hi,

that's not how I understand it.

The LSC said that Mr. Mooney, gave me the wrong directions.

And I don't like that your company don't want to help me, since it takes long time to get the reference-number, (due to some problems with the correspondence or errors from your company)

But I'll contact Ms. Beach then, and take it from there.

But please don't be to surprised if I send a complaint to the ones responsible for the legal aid solicitors database, about you company.

Best regards,

Erik Ribsskog

On Tue, Dec 15, 2009 at 9:53 AM, Philip Richardson <pri@stephensons.co.uk> wrote:

Dear Mr. Ribsskog,

I have read the chain of e-mails and am satisfied that aside from any misunderstanding, Tom has acted appropriately at all times in his guidance.

It is necessary for you to speak directly to Community Legal Advice on the number provided below by Ms. Beach who will assist you with your enquiry.

Regards

Philip Richardson

Solicitor

Employment Department

For and on behalf of Stephensons Solicitors LLP

Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

Direct Dial: 01942 774192

Direct Fax: 01942 774525

Email:

pri@stephensons.co.uk

Web: www.stephensons.co.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 11 December 2009 14:48

To: Philip Richardson

Subject: Complaint about Mr. Tom Mooney/Fwd: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

Hi,

I called Stephensons now, on 02942 777 777, and was told that you are the line-manager of Mr. Tom Mooney.

the LSC says that Mr. Tom Mooney, made an error.

And due to this error, a misunderstanding occured.

And now, Mr. Mooney doesn't want to correspond with me any longer, (due to the misunderstanding caused by the error).

I was wondering if there are any other solicitor, that could help me with my Legal Aid-case please?

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 11, 2009 at 2:16 PM

Subject: Re: Fwd: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case against

To: Chester E-Mail <chester@legalservices.gov.uk>

Hi,

now the solicitor doesn't want to correspond with me any longer, since his error, caused a misunderstanding.

I want to complain about three law firms, who hasn't acted professionally, after I've contacted them, asking them to represent me, in a legal aid-case.

Who is responsible for administrating the solicitors-database, for the legal aid-programme.

Is it you at the LSC or is it Community Legal Advice?

Yours sincerely,

Erik Ribsskog

On Fri, Dec 11, 2009 at 2:00 PM, Chester E-Mail

<chester@legalservices.gov.uk> wrote:

Dear Mr Ribsskog,

You are correct the Legal Services Commission does administer legal aid

in England and Wales. We are made up of the Community Legal Service for

civil cases such as employment and the Criminal Defence Service. We fund

legal services on behalf of the government.

Community Legal Advice is funded by the LSC in order to provide an

initial free and confidential advice service. There are general and

specialist advisors who will determine the level of help you need and if

necessary sign post you to an appropriate supplier of legal services in

your area, such as Stephensons.

From the emails below and as my colleague said earlier, we believe the

solicitor you were communicating with made an error in directing you to

us, the administrative body the LSC instead of the advice service.

It appears that Mr Thompson may have misunderstood your query as we do

not usually receive referrals at this stage of a case. The LSC does deal

with individual cases if they progress to a certain level where you may

need to go to court. We are responsible for administering the use of

public funds to fund a case. This would be communicated to us by a

solicitor once you get to that stage.

We apologise for the confusion. We do have a service than can help you

and you can call them on 0845 345 4 345 or you can find out more by

visiting the website

http://www.communitylegaladvice.org.uk/. There is a

useful call back and text service available as well, ( see the website

for details.)

We cannot help you any further at this stage please direct your queries

to Community Legal Advice. There is also a function on the website to

find alternative solicitors in your area.

Yours Faithfully

Teekai Beach

Caseworker Area 12

Need help with your legal problems?

Community Legal Advice is a free government funded confidential

service.

Visit www.communitylegaladvice.org.uk to find out more or ring 0845 345

4 345

Legal Aid is 60! Read more at

www.legalaid60.org.uk

>>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 13:36 >>>

Hi,

sorry that I'm sending many e-mails.

But it says on Wikipedia, that:

*Today, legal aid in England and Wales is administered by the **Legal

Services Commission

<http://en.wikipedia.org/wiki/Legal_Services_Commission>

*

*

*

*http://en.wikipedia.org/wiki/Legal_aid*

* <http://en.wikipedia.org/wiki/Legal_aid>So, please stop saying that

it is

Community Legal Advice, who has the Legal Aid-programme.*

*

It says clearly on Wikipedia, that it is the LSC who has this

programme, and

I've listened to Mr. Thompson at Liverpool LSC.*

*

Please stop covering up for Stephensons like you were 'mob'!*

*

Yours sincerely,*

*

Erik Ribsskog*

*

*

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 11, 2009 at 1:14 PM

Subject: Re: FW: To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW:

Reminder/Fwd: Employment-case against B

To: Chester E-Mail <chester@legalservices.gov.uk>

Hi,

that is.

Who has the legal aid-program, is it the LSC or Community Legal

Advice?

Why am I corresponding with the LSC at all, if it is the Community

Legal

Advice, who has the Legal Aid-programme?

Yours sincerely,

Erik Ribsskog

On Fri, Dec 11, 2009 at 1:06 PM, Erik Ribsskog <eribsskog@gmail.com>

wrote:

> Hi,

>

> I think is just dumb!

>

> I'm not very much enlightened by this.

>

> I'll just contact another law-firm, and see if they can help me with

the

> case.

>

> Thank you for your e-mail and sorry that I lost my temper a bit.

>

> Your sincerely,

>

> Erik Ribsskog

>

>

> On Fri, Dec 11, 2009 at 12:50 PM, Chester E-Mail <

> chester@legalservices.gov.uk> wrote:

>

>> Mr Ribsskog

>>

>> There has been some confusion caused by Stephensons referring to

>> Community Legal Advice as the LSC – this is a separate body to the

LSC,

>> and they provide the reference that Mr Mooney was referring to.

They

>> need to be contacted on 0845 345 4345.

>>

>> What Stephensons told you therefore was correct – the problem was

that

>> they said that it was the LSC you should contact on 0845 345 4345,

when

>> actually it it Community Legal Advice that are contacted.

>>

>> Gareth Partington

>>

>> Need help with your legal problems?

>> Community Legal Advice is a free government funded confidential

>> service.

>> Visit www.communitylegaladvice.org.uk to find out more or ring 0845

345

>> 4 345

>>

>> Legal Aid is 60! Read more at

www.legalaid60.org.uk

>>

>> >>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 11:36 >>>

>> Hi,

>>

>> I'm not a client of this law firm, so the Law Society are just going

to

>> free

>> them anyway.

>>

>> I know this, since I've complained about similar problems, with

>> Morecrofts

>> and EAD, earlier.

>>

>> I wanted to complain to the LSC, since you have the database, where

>> Stephensons are listed.

>>

>> I want you to remove Stephensons from your database, since they

don't

>> follow

>> the legal aid-procedures.

>>

>> So this is a legal aid programme/LSC-complaint on Stephensons.

>>

>> Yours sincerely,

>>

>> Erik Ribsskog

>>

>>

>> On Fri, Dec 11, 2009 at 11:32 AM, Chester E-Mail <

>> chester@legalservices.gov.uk> wrote:

>>

>> > Dear Mr Ribsskog

>> >

>> > Thank you for your email, I am sorry that your solicitors are

unable

>> to

>> > assist you further, but unfortunately the Legal Services

Commission

>> do

>> > not have to power to investigate complaints about law firms.

>> >

>> > If you wish to make a complaint about a law firm you should

contact

>> the

>> > Legal Complaints Service on 0845 608 6565. Further details are

on

>> their

>> > website

http://www.legalcomplaints.org.uk/home.page .

>> >

>> > I hope this is of assistance.

>> >

>> > Regards

>> >

>> > Emma Collings

>> > Legal/Means Team

>> > Chester Office

>> >

>> > Need help with your legal problems?

>> > Community Legal Advice is a free government funded confidential

>> > service.

>> > Visit www.communitylegaladvice.org.uk to find out more or ring

0845

>> 345

>> > 4 345

>> >

>> > Legal Aid is 60! Read more at

www.legalaid60.org.uk

>> >

>> > >>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 11:04 >>>

>> > Hi,

>> >

>> > thank you for your e-mails!

>> >

>> > The problem is, that the law firm, (in Wigan), didn't want to

submit

>> > an

>> > application for legal aid, for my case.

>> >

>> > But they said I had to contact the LSC, to do this.

>> >

>> > But Mr. Thompson at Liverpool LSC, said like you says, that the

law

>> > firm has

>> > to get the reference number.

>> >

>> > I told the law firm this, (Stephensons), and then he told me that

>> I'd

>> > used

>> > to long time, to get the reference-number, (even if this was his

>> job).

>> >

>> > And then they used this as an excuse, to not have anything more

to

>> do

>> > with

>> > me.

>> >

>> > I think this was inpolite and very unprofessional, and I think

that

>> > law-firms like this, shouldn't be listed in your directory.

>> >

>> > So I wondered how I could complain about the conduct of this law

>> firm,

>> > and

>> > how to get them deleted with you, if possible, to protect other

>> people

>> > of

>> > the public, from being harassed and bullied by 'mob', or what

they

>> > are,

>> > working as trainee solicitors in law-firms.

>> >

>> > Thanks in advance for any help!

>> >

>> > Yours sincerely,

>> >

>> > Erik Ribsskog

>> >

>> >

>> > On Fri, Dec 11, 2009 at 10:01 AM, Chester E-Mail <

>> > chester@legalservices.gov.uk> wrote:

>> >

>> > > Dear Mr Ribsskog

>> > >

>> > > Further to my previous email, please note that if an

application

>> for

>> > > legal aid is submitted from a firm in the Liverpool area, then

it

>> > will

>> > > be processed at the Chester Office.

>> > >

>> > > We can be contacted at the email address above, by post at

Chester

>> > > Office, 2nd Floor Pepper House, Pepper Row, Chester CH1 1DW,

and

>> by

>> > > phone on 0845 602 1400.

>> > >

>> > > Kind regards

>> > >

>> > > Emma Collings

>> > > Legal/Means Team

>> > > Chester Office

>> > >

>> > > Need help with your legal problems?

>> > > Community Legal Advice is a free government funded confidential

>> > > service.

>> > > Visit www.communitylegaladvice.org.uk to find out more or ring

>> 0845

>> > 345

>> > > 4 345

>> > >

>> > > Legal Aid is 60! Read more at

www.legalaid60.org.uk

>> > >

>> > > >>> Erik Ribsskog <eribsskog@gmail.com> 10/12/2009 13:35 >>>

>> > > Hi,

>> > >

>> > > thank you for your e-mail.

>> > >

>> > > I hear what you are saying.

>> > >

>> > > I think I should follow the LSC procedure, like I've explained.

>> > >

>> > > Since I'm not a client, officially, with your law-firm yet, as

>> I've

>> > > understood it.

>> > >

>> > > But the legal aid programme is with the LSC.

>> > >

>> > > So I think I should first and foremost follow the LSC

procedures,

>> > and

>> > > escalate there, untill I'm officially a client of a law firm.

>> > >

>> > > So it's now with LSC, so I hope I hear back from them, sooner

>> rather

>> > > than

>> > > later, like explained, and I'll update you as soon as possible.

>> > >

>> > > I think I should keep it with LSC Liverpool, since I started

>> > bringing

>> > > it up

>> > > there, since I live in Liverpool, so I thought that was the

right

>> > > department

>> > > of LSC.

>> > >

>> > > So that's why I escalated there.

>> > >

>> > > So I'll update you as soon as I hear anything more.

>> > >

>> > > I'm sending a copy of this e-mail to Liverpool LSC, so that

they

>> get

>> > > your

>> > > message, that this is to do with deadlines.

>> > >

>> > > Yours sincerely,

>> > >

>> > > Erik Ribsskog

>> > >

>> > >

>> > > On Thu, Dec 10, 2009 at 1:25 PM, Tom Mooney

>> <tmo@stephensons.co.uk>

>> > > wrote:

>> > >

>> > > > **

>> > > > Erik,

>> > > >

>> > > > I thank you for your email.

>> > > >

>> > > > I must stress that it is essential that you obtain the

reference

>> > as

>> > > soon as

>> > > > possible as there is a strict deadline to start your claim at

a

>> > > tribunal.

>> > > >

>> > > > I am unaware of the nature of your potential claim and I

cannot

>> > > advise on

>> > > > any deadline from the information I have in my possession.

>> However,

>> > I

>> > > would

>> > > > strongly recommend contacting the LSC, on 0845 345 4345, who

can

>> > > provide you

>> > > > with a reference number immediately.

>> > > >

>> > > >

>> > > > *Tom Mooney*

>> > > > *Trainee Solicitor*

>> > > > **

>> > > > Employment Department

>> > > > *For and on behalf of Stephensons Solicitors LLP*

>> > > > Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > > Direct Dial: 01942 77*4170*

>> > > > Direct Fax: 01942 774525

>> > > > Email: tmo@stephensons.co.uk

>> > > > Web: www.stephensons.co.uk

>> > > >

>> > > > ——————————

>> > > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > > *Sent:* 10 December 2009 12:54

>> > > > *To:* liverpool@legalservices.gov.uk

>> > > > *Cc:* Tom Mooney

>> > > > *Subject:* To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd:

FW:

>> > > > Reminder/Fwd: Employment-case against Bertelsmann Arvato

>> > > >

>> > > > Hi,

>> > > >

>> > > > I called Maureen today, at Liverpool LSC, and got the name

of

>> the

>> > > LSC

>> > > > manager.

>> > > >

>> > > > I'm getting different directions, you see, from you

>> > representative

>> > > Stuart

>> > > > Thompson, and the law firm.

>> > > >

>> > > > So I was just wondering if you could tell me one thing.

>> > > >

>> > > > I've checked that I'm eligable for legal aid, on your

>> calculator,

>> > and

>> > > I

>> > > > was, since I'm unemployed.

>> > > >

>> > > > And now, I need a reference-number, for legal-aid.

>> > > >

>> > > > And Mr. Thompson, in LSC, says that the law-firm should get

this

>> > > number.

>> > > >

>> > > > And the law firm says I should get this number by contacting

the

>> > > LSC.

>> > > >

>> > > > So we aren't getting anywhere.

>> > > >

>> > > > So I hope you can clear this a bit up, what the procedure is,

>> > > regarding for

>> > > > me to obtain a reference number, for legal aid, from where

the

>> > case

>> > > is now,

>> > > > it's at where I've checked that I'm eligable for legal aid,

on

>> the

>> > > > calculator on your website.

>> > > >

>> > > > I'm also sending a copy of this e-mail to the solicitors

firm.

>> > > >

>> > > > Hope this is alright!

>> > > >

>> > > > Yours sincerely,

>> > > >

>> > > > Erik Ribsskog

>> > > >

>> > > >

>> > > > ———- Forwarded message ———-

>> > > > From: Erik Ribsskog <eribsskog@gmail.com>

>> > > > Date: Thu, Dec 10, 2009 at 12:37 PM

>> > > > Subject: Re: FW: Reminder/Fwd: FW: Reminder/Fwd:

Employment-case

>> > > against

>> > > > Bertelsmann Arvato

>> > > > To: Tom Mooney <tmo@stephensons.co.uk>

>> > > >

>> > > >

>> > > > Hi,

>> > > >

>> > > > thank you very much for your e-mail!

>> > > >

>> > > > What I thought I'll do, is that I'll try to contact Stuarts

>> > manager,

>> > > and

>> > > > then I'll get back to you, sooner rather than lather, I hope.

>> > > >

>> > > > Hope this is alright!

>> > > >

>> > > > Yours sincerely,

>> > > >

>> > > > Erik Ribsskog

>> > > >

>> > > >

>> > > > On Thu, Dec 10, 2009 at 9:08 AM, Tom Mooney

>> > <tmo@stephensons.co.uk>

>> > > wrote:

>> > > >

>> > > >> **

>> > > >> Erik,

>> > > >>

>> > > >> I refer to my previous email.

>> > > >>

>> > > >> It is not possible to commence any investigations into the

>> merits

>> > of

>> > > your

>> > > >> claim until you have received a reference number from the

LSC.

>> It

>> > > is

>> > > >> essential that you contact the LSC, on 0845 345 4345, so

they

>> can

>> > > verbally

>> > > >> confirm your eligibility and provide you with a reference

>> number.

>> > > >>

>> > > >> I look forward to hearing from you.

>> > > >>

>> > > >>

>> > > >> *Tom Mooney*

>> > > >> *Trainee Solicitor*

>> > > >> **

>> > > >> Employment Department

>> > > >> *For and on behalf of Stephensons Solicitors LLP*

>> > > >> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >> Direct Dial: 01942 77*4170*

>> > > >> Direct Fax: 01942 774525

>> > > >> Email: tmo@stephensons.co.uk

>> > > >> Web: www.stephensons.co.uk

>> > > >>

>> > > >> ——————————

>> > > >> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > >> *Sent:* 07 December 2009 15:08

>> > > >> *To:* Tom Mooney

>> > > >> *Subject:* Re: Reminder/Fwd: FW: Reminder/Fwd:

Employment-case

>> > > against

>> > > >> Bertelsmann Arvato

>> > > >>

>> > > >> Hi,

>> > > >>

>> > > >> I called LSC Liverpool now, on 0151 242 5200, and spoke

with

>> > > Stuart.

>> > > >>

>> > > >> He told me that you should just send it to the LSC, that

this

>> was

>> > > the

>> > > >> usual procedure, in cases like this, since you are a

registered

>> > > Legal

>> > > >> Aid-programme solicitor-firm.

>> > > >>

>> > > >> So it should just be for you to send an application to the

>> LSC,

>> > as

>> > > I

>> > > >> understood from Stuart there, today, since I've already

checked

>> > that

>> > > I'm

>> > > >> eligable for legal aid, using the calculator on their

website.

>> > > >>

>> > > >> Hope this is alright!

>> > > >>

>> > > >> Yours sincerely,

>> > > >>

>> > > >> Erik Ribsskog

>> > > >>

>> > > >>

>> > > >> On Fri, Nov 27, 2009 at 1:20 PM, Tom Mooney

>> > > <tmo@stephensons.co.uk>wrote:

>> > > >>

>> > > >>> **

>> > > >>> Erik,

>> > > >>>

>> > > >>> I appreciate that you have assessed your financial merits

>> online

>> > > and have

>> > > >>> been informed that your are eligible for legal aid.

>> > > >>>

>> > > >>> Please note that it is essential that you also contact the

>> Legal

>> > > Services

>> > > >>> Commission (LSC), on 0845 345 4345, so they can verbally

>> confirm

>> > > your

>> > > >>> eligibility and provide you with a reference number.

>> > > >>>

>> > > >>> Once you have this reference number a member of our team

will

>> > then

>> > > be

>> > > >>> able to provide you with advice.

>> > > >>>

>> > > >>> Kind regards

>> > > >>>

>> > > >>>

>> > > >>> *Tom Mooney*

>> > > >>> *Trainee Solicitor*

>> > > >>> **

>> > > >>> Employment Department

>> > > >>> *For and on behalf of Stephensons Solicitors LLP*

>> > > >>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >>> Direct Dial: 01942 77*4170*

>> > > >>> Direct Fax: 01942 774525

>> > > >>> Email: tmo@stephensons.co.uk

>> > > >>> Web: www.stephensons.co.uk

>> > > >>>

>> > > >>> —————————––

>> > > >>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > >>> *Sent:* 27 November 2009 13:12

>> > > >>> *To:* Tom Mooney

>> > > >>> *Subject:* Reminder/Fwd: FW: Reminder/Fwd: Employment-case

>> > against

>> > > >>> Bertelsmann Arvato

>> > > >>>

>> > > >>> Hi,

>> > > >>>

>> > > >>> I can't see that I've received an answer to this e-mail

yet,

>> so

>> > > I'm

>> > > >>> sending a reminder about this.

>> > > >>>

>> > > >>> Hope this is alright!

>> > > >>>

>> > > >>> Yours sincerely,

>> > > >>>

>> > > >>> Erik Ribsskog

>> > > >>>

>> > > >>>

>> > > >>> ———- Forwarded message ———-

>> > > >>> From: Erik Ribsskog <eribsskog@gmail.com>

>> > > >>> Date: Fri, Oct 23, 2009 at 2:42 PM

>> > > >>> Subject: Re: FW: Reminder/Fwd: Employment-case against

>> > Bertelsmann

>> > > Arvato

>> > > >>> To: Tom Mooney <tmo@stephensons.co.uk>

>> > > >>>

>> > > >>>

>> > > >>> Hi,

>> > > >>>

>> > > >>> thanks very much for the phone-number!

>> > > >>>

>> > > >>> I called LSC now, and they explained me how to log on, to

>> their

>> > > >>> website, and answering some questions, that would

determine,

>> if

>> > I

>> > > was

>> > > >>> eligible for legal aid, or not.

>> > > >>>

>> > > >>> And here's what the website said:

>> > > >>>

>> > > >>> *As you or your partner are receiving one of the

following:*

>> > > >>>

>> > > >>> – *Income Support*

>> > > >>> – *Income Based Job Seeker's Allowance*

>> > > >>> – *Income-based Employment and Support Allowance*

>> > > >>> – *Guarantee Credit*

>> > > >>>

>> > > >>> *you are automatically financially eligible for the

following

>> > > levels of

>> > > >>> service:*

>> > > >>>

>> > > >>> *Legal Help

>> > > >>> Help at Court

>> > > >>> Immigration cases: Legal Representation before the

Immigration

>> > and

>> > > Asylum

>> > > >>> Tribunal; and the High Court

>> > > >>> Asylum cases: Legal Representation before the Immigration

and

>> > > Asylum

>> > > >>> Tribunal; and the High Court

>> > > >>> Family Mediation

>> > > >>> Help with Mediation

>> > > >>> Other Legal Representation

>> > > >>> General Family Help*

>> > > >>>

>> > > >>> *

>> > > >>> *

>> > > >>>

>> > > >>> So it shouldn't be a problem with the legal aid!

>> > > >>>

>> > > >>> That's good news!

>> > > >>>

>> > > >>> I also have a website, where I've published about the

>> > > empoyment-case.

>> > > >>>

>> > > >>> It's on this link:

>> > > >>>

>> > > >>>

>> > > >>>

>> > >

>> > >

>> >

>> >

>>

>>

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

>>

>> >

>> > >

>> > > >>>

>> > > >>> And in this link, I explain about some of the problems that

>> were

>> > > going

>> > > >>> on, but there where also a lot more problems, that I was

>> > > constructivly

>> > > >>> dismissed as well, and more:

>> > > >>>

>> > > >>> http://www.scribd.com/doc/4661735/7

>> > > >>>

>> > > >>> I post the links, since it was so much problems there, so

it

>> > isn't

>> > > easy

>> > > >>> for me, to summarise it, since there were so many problems

>> going

>> > on

>> > > there,

>> > > >>> in the one year and three months I worked there.

>> > > >>>

>> > > >>> Hope it's alright that I just refer to the website, but if

>> it's

>> > > anything

>> > > >>> I should answer, then please just tell me, and I'll explain

it

>> > > properly!

>> > > >>>

>> > > >>> Thanks again for you help so far!

>> > > >>>

>> > > >>> Yours sincerely,

>> > > >>>

>> > > >>> Erik Ribsskog

>> > > >>>

>> > > >>> On Fri, Oct 23, 2009 at 2:20 PM, Tom Mooney

>> > > <tmo@stephensons.co.uk>wrote:

>> > > >>>

>> > > >>>> **

>> > > >>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>> ——————————

>> > > >>>>

>> > > >>>> Erik,

>> > > >>>>

>> > > >>>> My apologies, the LSC's telephone contact is 0845 345

4345.

>> > > >>>>

>> > > >>>> Kind regards

>> > > >>>>

>> > > >>>>

>> > > >>>> *Tom Mooney*

>> > > >>>> *Trainee Solicitor*

>> > > >>>> **

>> > > >>>> Employment Department

>> > > >>>> *For and on behalf of Stephensons Solicitors LLP*

>> > > >>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >>>> Direct Dial: 01942 77*4170*

>> > > >>>> Direct Fax: 01942 774525

>> > > >>>> Email: tmo@stephensons.co.uk

>> > > >>>> Web: www.stephensons.co.uk

>> > > >>>>

>> > > >>>> ——————————

>> > > >>>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

>> > > >>>> *Sent:* 23 October 2009 14:19

>> > > >>>> *To:* Tom Mooney

>> > > >>>> *Subject:* Re: FW: Reminder/Fwd: Employment-case against

>> > > Bertelsmann

>> > > >>>> Arvato

>> > > >>>>

>> > > >>>> Hi,

>> > > >>>>

>> > > >>>> thank you very much for your e-mail!

>> > > >>>>

>> > > >>>> I was just wondering, shouldn't it be one more number in

the

>> > > >>>> phone-number you gave, to call to check if I'm eligible

for

>> > > receiving legal

>> > > >>>> aid?

>> > > >>>>

>> > > >>>> Is this number to the LSC?

>> > > >>>>

>> > > >>>> I think I'm eligible because I'm unemployed at the moment,

>> due

>> > to

>> > > the

>> > > >>>> finance-crises, etc., unfourtuntly, even if I have a lot

to

>> do,

>> > > with working

>> > > >>>> on the employment-case and writing a blog etc.

>> > > >>>>

>> > > >>>> Thanks again for your e-mail!

>> > > >>>>

>> > > >>>> Best regards,

>> > > >>>>

>> > > >>>> Erik Ribsskog

>> > > >>>>

>> > > >>>>

>> > > >>>> On Fri, Oct 23, 2009 at 9:09 AM, Tom Mooney

>> > > <tmo@stephensons.co.uk>wrote:

>> > > >>>>

>> > > >>>>> **

>> > > >>>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>>> <http://www.businessnorthwest.co.uk/>

>> > > >>>>> ——————————

>> > > >>>>>

>> > > >>>>> Eric,

>> > > >>>>>

>> > > >>>>> To qualify for legal aid you must be financially eligible

>> and

>> > > your

>> > > >>>>> claim must also have sufficient prospects of success.

>> > > >>>>>

>> > > >>>>> In relation to the first requirement I would invite you

to

>> > call

>> > > 0845

>> > > >>>>> 345 434 to enable an advisor to ask you several questions

to

>> > > determine

>> > > >>>>> whether you are financially eligible to receive legal

aid.

>> If

>> > you

>> > > are

>> > > >>>>> eligible, you will receive a reference number and you

claim

>> > can

>> > > then be

>> > > >>>>> assessed.

>> > > >>>>>

>> > > >>>>> Kind regards

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> *Tom Mooney*

>> > > >>>>> *Trainee Solicitor*

>> > > >>>>> **

>> > > >>>>> Employment Department

>> > > >>>>> *For and on behalf of Stephensons Solicitors LLP*

>> > > >>>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA

>> > > >>>>> Direct Dial: 01942 77*4170*

>> > > >>>>> Direct Fax: 01942 774525

>> > > >>>>> Email: tmo@stephensons.co.uk

>> > > >>>>> Web: www.stephensons.co.uk

>> > > >>>>>

>> > > >>>>> ——————————

>> > > >>>>> *From:*

eribsskog@gmail.com

>> > > [mailto:eribsskog@gmail.com]

>> > > >>>>> *Sent:* 09 October 2009 06:19

>> > > >>>>> *To:* Enquiries

>> > > >>>>> *Subject:* Reminder/Fwd: Employment-case against

Bertelsmann

>> > > Arvato

>> > > >>>>>

>> > > >>>>> Hi,

>> > > >>>>>

>> > > >>>>> I can't see that I've received an answer to this e-mail,

so

>> > I'm

>> > > sending

>> > > >>>>> a reminder about this.

>> > > >>>>>

>> > > >>>>> Yours sincerely,

>> > > >>>>>

>> > > >>>>> Erik Ribsskog

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> ———- Forwarded message ———-

>> > > >>>>> From: Erik Ribsskog <eribsskog@gmail.com>

>> > > >>>>> Date: Sat, Sep 26, 2009 at 3:47 AM

>> > > >>>>> Subject: Employment-case against Bertelsmann Arvato

>> > > >>>>> To: enquiries@stephensons.co..uk

>> <enquiries@stephensons.co.uk>

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> Hi,

>> > > >>>>>

>> > > >>>>> I've been trying regularly, since 2006, to find some

advice,

>> > > within the

>> > > >>>>> legal aid-programme, regarding an employment-case I have,

>> > > against

>> > > >>>>> Bertelsmann Arvato.

>> > > >>>>>

>> > > >>>>> There were problems with constructed dismissal, a lot of

>> > > bullying and

>> > > >>>>> harassment from managers, illegal management-methods,

etc.

>> > > >>>>>

>> > > >>>>> I've published about the employment-case, on this url:

>> > > >>>>>

>> > > >>>>>

>> > > >>>>>

>> > >

>> > >

>> >

>> >

>>

>>

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

>>

>> >

>> > >

>> > > >>>>>

>> > > >>>>> Hope you can help with giving advice regarding this

case!

>> > > >>>>>

>> > > >>>>> Yours sincerely,

>> > > >>>>>

>> > > >>>>> Erik Ribsskog

>> > > >>>>>

>> > > >>>>>

>> > > >>>>> —————————––

>> > > >>>>>

>> > > >>>>> Debt Recovery Special

>> > > Offer…<

>> > >

>> >

>>

>>

http://www.stephensons.co.uk/site/services/businesses/srvdebt/debtoverview/

>>

>> >

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act

>> now

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Regulated

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>> > > >>>>> Solicitors Regulation Authority. For the SRA rules click

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www.sra.org.uk/solicitors/code-of-conduct.page. Service

of

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>> > known

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>> > your own

>> > > risk.

>> > >

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>> >

>>

>>

************************************************************************************

>> > >

>> > >

>> >

>>

>

>

Save energy, money and the environment – do you need to print this message?

The information in this e-mail (which includes any files transmitted with it) is confidential and may also be legally privileged.

It is intended for the addressee only. Access to this e-mail by anyone else is unauthorized.

Unauthorized recipients are required to maintain confidentiality.

If you have received this e-mail in error please notify us immediately, destroy any copies and delete it from your computer system.

Any use, dissemination, forwarding, printing or copying of this e-mail is prohibited. Copyright in this e-mail and any document created by us and sent as an attachment to this e-mail will be and remain vested in us and will not be

transferred to you. All messages are scanned for viruses by Total Traffic Control 7 but please carry out such virus and other checks as you consider appropriate.

No responsibility is accepted by us in this regard. Stephensons Solicitors LLP is a limited liability partnership.

Registered in England and Wales, registered number OC322962, registered office is 24 Lord Street, Leigh,

WN7 1AB. Telephone: 01942 777777.

A list of members is available for inspection at the registered office.

Members of Stephensons Solicitors LLP will be referred to as partners.

Regulated by the Solicitors Regulation Authority. For the SRA rules click

www.sra.org.uk/solicitors/code-of-conduct.page. Service of Documents by e-mail not accepted.

8. februar 2010

Jeg sendte om arbeidssaken min mot Arvato, til et amerikansk tidskrift, om ledelse, Management Science Journal

Google Mail – The use of Negative Reinforcement, on Bertelsmann Arvato's Microsoft Scandinavian Product Activation

Erik Ribsskog

<eribsskog@gmail.com>

The use of Negative Reinforcement, on Bertelsmann Arvato’s Microsoft Scandinavian Product Activation

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Jan 29, 2010 at 7:01 AM

To:

ms.editor@wharton.upenn.edu

Hi,

I have a degree in IT, and has also studied business and IT, on university-level, so I'm used with having an academic approach, to problem-solving on work, etc.

I worked as a manger, in one of the biggest Norwegian supermarket-chains, Rimi, in Oslo, for ten years.

Then I had to move to the UK, (since I'd overheard I was followed, in Oslo, by some 'mafian', even if I've been a criminal).

I got a job, working on behalf of Microsoft, on Bertelsmann Arvato's Microsoft Scandinavian Product Activation, when I discovered, in a meeting with one of the managers there, that they used (negative) reinforcement, to control the employees.

(Like if they were dogs, etc).

Then I used the academic approach, that I've learned on NHI/(now NITH), in Oslo, on Oslo University College, and on University of Sunderland, and I used knowledge, acquired on courses, with Rimi (Hakon-gruppen, now ICA), in practical management.

I've published about my findings in this link:

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

I think this practice, with controlling the employees, with negative reinforcement, isn't in line with what I learned at business-school, on university college and in courses, in Norway, so I've tried to whistleblow about what I've found.

I was wondering if you are interested in writing about my employment-case, against Bertelsmann Arvato LTD's Microsoft Scandinavian Product Activation, or if you think I could try to write an article for reviewing, by your journal?

I just thought I'd check if you are interested in this empoyment-case, and what I've found.

Thank you very much in advance, for any reply!

Yours sincerely,

Erik Ribsskog

29. januar 2010

Jeg debatterte Arvato-saken på Facebook-siden til Arvato Liverpool

Cecilia Elisabeth Strøm I have read some more of your posts Ribsskog, stop putting links to your web page. No one calls michael what you did! if you post any more sensitive information you will be kicked from the group.

11. november kl. 18:49 · Kommenter · · Rapporter

Erik Ribsskog

I'm only posting about my employment-case against Arvato.

This is a legit case, that I'm trying to whistelblow about.

I explain what this is, my side of the employment-case.…Vis mer

18. november kl. 18:48 · Slett

Erik Ribsskog

Like some of the videoes and the posts, that I've posted, had been on this page, for around a year.

And then to delete it, that I think seems strange.

If you are to delete posts etc., then I think you should delete it at once, and not a year later.…Vis mer

18. november kl. 19:00 · Slett

Erik Ribsskog

I can't see that I receive any reply here.

Hm.

10. desember kl. 19:04 · Slett

Cecilia Elisabeth Strøm

My apologies for not answering your posts.. I am not in here very often, very seldom infact. So when I saw some of your posts and videos, I realized that I might get sued, and decided to delete them. As I said I don´t mind people bitching about arvato. Your posts however was a bit over the top. I don´t know your age or if you had any other work experience in Britain. I did, and Arvato is not that bad for a british company. Try working on other campaigns than Microsoft, the people there work a lot harder.

for 2 timer siden · Rapporter

Erik Ribsskog

Ok, I think if you administer the group then perhaps you should go in here more often than once a years, since some of the posts you deleted had been here for more than one year.

I haven't been working in the UK earlier, but the way MSPA was managed was described as 'bullying', by a British manager on the BBC message-board:

http://www.scribd.com/doc/4744613/thread-about-the-use-of-negative-reinforcement-as-a-management-method-at-arvato-services-liverpool

http://www.facebook.com/group.php?gid=2707605153&ref=ts

20. desember 2009

Stikkord: Arvato-case

Cecilia Elisabeth Strøm I have read some more of your posts Ribsskog, stop putting links to your web page. No one calls michael what you did! if you post any more sensitive information you will be kicked from the group.