Stikkord: Barclays

From: customer.relations@barclays.co.uk To: eribsskog@gmail.com Date: Mon, 10 Dec 2007 11:54:19 +0000 Subject: RE:Re: Re: Re: Re: Regarding complaint. [#953557] Thank you for your email. All complaints are sent to the Head Office Customer Relations department, where a Customer Relations Manager is allocated to each complaint. This person will write to you, quoting their name and…

From: eribsskog@gmail.com Erik Ribsskog To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk Date: Mon, 10 Dec 2007 10:18:53 +0000 Subject: Re: Re: Re: Re: Regarding complaint. [#953557] Hi, thank you very much much for your update! How should I go forward, if I was wondering why my email wasn’t set directlytoa Customer Relations Team Manager, like I was asking for?…

From: customer.relations@barclays.co.uk To: eribsskog@gmail.com Date: Mon, 10 Dec 2007 09:23:52 +0000 Subject: RE:Re: Re: Re: Regarding complaint. [#953557] Thank you for your email. Your e mail has been sent to a Customer Relations Manager, who will contact you in due course. If you wish to ring them for an update the number to call is…

From: eribsskog@gmail.com Erik Ribsskog To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk Date: Sat, 8 Dec 2007 15:00:00 +0000 Subject: Re: Re: Re: Regarding complaint. [#953557] Hi, thank you very much for you answer! I’m sorry I haven’t lived that long in Britain yet. Does this mean that my enquiery is going to be sent directly to a CustomerRelations Team…

From: customer.relations@barclays.co.uk To: eribsskog@gmail.com Date: Sat, 8 Dec 2007 12:40:39 +0000 Subject: RE:Re: Re: Regarding complaint. [#953557] Thank you for your email. Your Complaint has been escalated to Customer Relations Complaints on the 7th December. Yours sincerely Internet Care TeamFor and on behalf of Barclays Bank plc —————–Tracking Number: [953557]Please quote this unique tracking number…

From: eribsskog@gmail.com Erik Ribsskog To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk Date: Sat, 8 Dec 2007 10:17:03 +0000 Subject: Re: Re: Regarding complaint. [#953557] Hi, In my e-mail to you, I was asking to escalate a complaints issue to CustomerRelations Team Management-level. I’m not sure if it is this that you have acctually done. So I would think it…

From: customer.relations@barclays.co.uk To: eribsskog@gmail.com Date: Sat, 8 Dec 2007 08:46:02 +0000 Subject: RE:Re: Regarding complaint. [#953557] Acknowledgement of your complaint of 7th December 07 Dear Mr Ribsskog, Thank you for your email providing us with the further information we need to begin investigating your complaint. Your complaint has now been forwarded to a Customer Relations…

From: customer.relations@barclays.co.uk To: eribsskog@gmail.com Date: Sat, 8 Dec 2007 08:46:02 +0000 Subject: RE:Re: Regarding complaint. [#953557] Acknowledgement of your complaint of 7th December 07 Dear Mr Ribsskog, Thank you for your email providing us with the further information we need to begin investigating your complaint. Your complaint has now been forwarded to a Customer Relations…

From: eribsskog@gmail.com Erik Ribsskog To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk Date: Fri, 7 Dec 2007 14:52:23 +0000 Subject: Re: Regarding complaint. [#953557] Hi, thanks for your reply! My address should be: PO Box 1250Flat 35 Leather LaneLiverpoolL2 2AE (You could just remover the line with the PO Box if you want, since it’s notin use any longer). And…

From: customer.relations@barclays.co.uk To: eribsskog@gmail.com Date: Fri, 7 Dec 2007 13:57:41 +0000 Subject: RE:Regarding complaint. [#953557] Acknowledgement of your complaint of 07/12/07 Dear Mr Ribsskog Thank you for taking the time and trouble to let us know of your disappointment on this subject. For us to be able to progress with your complaint could you please…