johncons

Stikkord: Barclays

  • E-mail to Rosario, from Spain, who studied in Sunderland.







    Google Mail – Hi Erik







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Hi Erik




    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Nov 18, 2008 at 10:33 PM





    To:

    Rosario González Oria <oria5482@hotmail.com>



    Hi Rosario,

    22 degrees?

    You are lucky.

    Here in Liverpool, it’s only about 10 degrees, I reackon.

    It was not the Virginia girl I was thinking about, I was thinking

    about the one that

    was Federicas friend, the one that sometimes visited our flat, at the Forge.

    Not Claire from Paris or France, but say hi to her, if you speak with

    her, by the way.

    But anyway.

    I’ve made some vidioes now, on YouTube, that I’ll post a link to, if

    you want to see

    them.

    I also wonder about Dörthe and Iwo, who lived in our flat, what type

    of relationship

    they had, due to something Brusk said, that they only had ‘a sexual

    relationship’.

    Sorry that I brings up this, but Dörthe have been posting some strange

    symbols etc.,

    on my Facebook-page, so I was wondering if this was some Illuminati-stuff etc.

    But anyway.

    I haven’t heard of Glen Hansard. I was at David Bowie tribute-concert,

    here in Liverpool,

    this summer, on the Matthew St. festival, but other than that, I

    haven’t been to any

    concerts, I’ll add a link to that as well.

    I hope you have a cool time, in London, I’m seeking new employment now, since

    the project I’ve been working on, is finished.

    Yesterday I had a phone-interview, with Barclays Bank, since the woman at the

    job-center, thought I should in the bank and finance-industry, but I didn’t get

    the job unfortunatly, since I hadn’t been working with bank and finance from

    before, they told me when they called me again today.

    But at least I got to an half an hour interview with them, so I’ll try

    again later

    this week, with applying for more jobs.

    I’m also thinking about maybe taking some courses, since I’m from Norway,

    then this would maybe make it easier for me, to get a new job in Britain.

    I hope you have good luck, on your Government-examn.

    And if you have time to answer me, then that would also be very fine!

    Yours sincerely,

    Erik Ribsskog

    PS.

    Here are the mentioned videoes:

    http://uk.youtube.com/watch?v=H6nIFBWJPPc

    http://uk.youtube.com/watch?v=6-4bWeWDaWM

    http://uk.youtube.com/watch?v=jLgizdsXnuM

    On Tue, Nov 18, 2008 at 8:00 PM, Rosario González Oria

    <oria5482@hotmail.com> wrote:

    >

    > Hi Erik

    >

    > I´m sorry i´m very late replying to your email, I have been very busy. I

    > hope you will sort out everything related with the degrees.

    >

    > Regarding to your question, I was living in the second semester with

    > Virginia, a spanish girl from Albacete. I don´t know if she is the girl that

    > you re asking me about, or maybe you are confused and it´s Claire, my friend

    > from France with dark hair. The spanish girl was kind of brown hair and she

    > was beautiful. I don´t know.

    >

    > I keep studying here, in June I have my goverment exam to get a job as

    > teacher, I hope I will be lucky and get one. This weekend I´m gping to

    > London to a concert, Glen Hansard, I´m very excited, I love teh city. Hope

    > it won´t be too cold there. We have a beautiful weather here, 22 degrees. If

    > I need something from Internet, I will tell you, you have a big brain for

    > computers.

    >

    > Hope you will find out everything.

    > Greetings, take care.

    > Rosario

    >

    > ________________________________

    > ¡Pasa del Pendrive! Skydrive almacena hasta 5 GB online gratis






  • Flashback til igår. (In Norwegian).

    Nå lå jeg og halvsov noen timer her.

    Jeg satt oppe rimelig lenge igår, og leste om Illuminati osv., på nettet, som man vel kan se i postene fra igår.

    Men jeg halvsov noen timer da, og da tenkte jeg bl.a. på en episode som skjedde på the jobcenter, på Willinson Sq., i Liverpool, igår, som var litt merkelig.

    De møtene, i forbindelse med at man har ringt og registrert seg som arbeidsledig, de varer i en time.

    (Dette husker jeg fra forrige gang jeg var arbeidsledig her i England, det var i januar ifjor).

    Og den timen, den fordeler seg på to møter.

    Et møte med saksbehandler, som varer ca. en halv time.

    På tirsdag så ringte jeg the jobcenter, på 0800 0 55 66 88, og prata med en dame som kallte seg Chris, var det vel.

    Så hun fikk alle detaljene, de telefonene kan ta opp mot 40 minutter, sier de, og de får navn på landlord og bankopplysninger og alt mulig rare opplysninger.

    Hun satt meg så opp på møte, på fredag, altså i går, på the jobcenter, altså møter på the jobcenter da, og ikke over telefon.

    Så jeg pratet først med en eldre saksbehandler.

    Jeg husker ikke navnet hans, men han har krykker, jeg tror det var han jeg hadde som saksbehandler, i januar ifjor også, hvis jeg husker riktig.

    Da skulle jeg først se gjennom et skjema, som var på kanskje 10-12 sider.

    Det var skjemaet som var laget på bakgrunn av telefonsamtalen min på tirsdag.

    Så det var bare å undertegne.

    Så måtte jeg fylle ut et skjema for selvstendig næringsdrivende, siden jeg har jobbet som det, i et og et halvt år nå.

    Mens jeg fyllte ut det skjemaet, (som jeg måtte konsentrere meg om, for noen av spørsmålene var sånn man måtte tenke gjennom, sånn at man ikke skrev feil, siden det var på engelsk osv.).

    Mens jeg fyllte ut det skjemaet, så kom det en dame bort til skrivebordet, til saksbehandleren.

    Så begynte de å diskutere, om jeg skulle fylle ut enda et skjema.

    Mens jeg fyllte ut skjemaet for selvstendig næringsdrivende.

    De babla seg i mellom noe om Australia, som hun dama nevnte, hørte jeg.

    Og hun sa til han, hørte jeg, at hvis jeg ikke fyllte ut skjema nå, så måtte det bli fyllt ut senere.

    Så sa han, til henne, at jeg hadde bodd i england i fem år.

    Så spurte de meg, mens jeg fyllte ut skjema for selvstendig næringsdrivende, hvor lenge jeg hadde bodd ‘here’. (Altså i UK).

    Siden september 2004, svarte jeg. (Siden det var da jeg begynte å studere ved University of Sunderland).

    Og så spurte hun dama, om jeg hadde vært på Jersey.

    Nei.

    Og i begynnelsen av møte, så spurte han saksbehandleren meg, om jeg hadde vært ute av landet, de siste årene.

    Jeg sa jeg hadde vært i Wrexham.

    (Wrexham er jo i Wales, som er i Storbritannia, men ikke i England).

    Så sånn var det.

    Og han saksbehandleren, sa til hun dama, (som stod ved skrivebordet), overhørte jeg, at han trodde ikke at jeg måtte fylle ut det skjemaet, som hun dama hadde med, siden jeg jo ikke hadde vært ute av landet de siste to årene.

    Så jeg måtte fylle ut et slag ‘immigrasjons-skjema’, vil jeg kalle det.

    Som vel var på 6 sider.

    Og hvor man måtte skrive om familien sin i Norge, hvor nærme man var dem, om man hadde noen eiendeler i Norge, om hvor lenge man har tenkt å være i UK, om man er medlem i noen organisasjoner e.l. i UK.

    Sånne ting.

    Seks sider, med sånne ting.

    Så det er ganske mye informasjon du gir fra deg.

    Så det var litt merkelig synes jeg.

    Fordi, dette skjmaet måtte jeg ikke fylle ut, da jeg var gjennom det samme møte, i 2007.

    For det tror jeg at jeg hadde husket.

    For de spørsmålene minnet meg om de spørsmålene som immigrasjonspolitiet, eller hva de kalles, på flyplassen i Detroit, i USA, spurte meg der, i 2005, da jeg tenkte å leie en bil, og kjøre til California.

    Sånn Route 66 kjøretur.

    Men det fikk jeg ikke lov til gitt.

    Da var det å bli sendt tilbake til Oslo, via Paris, med anmerkning, som de skrev i passet.

    Og jeg måtte betale billetten selv, med Air France og SAS, var det vel.

    Så det var nesten 20.000 rett i dass.

    Enda jeg ikke gjorde noe galt.

    Så den episoden husker jeg ganske godt.

    Så jeg tror jeg ville huska det, hvis jeg hadde fått et skjema med sånne spørsmål, lignende av de som immigrasjonspolitiet i Detroit spurte om, i 2005, i 2007, da jeg var på arbeidsformidligen, the jobcenter, på Wilkinsons Sq., i Liverpool.

    Men men.

    Men ikke nok med det.

    Når det halvtimes møte, med saksbehandler, er ferdig.

    Så skal man sitte å vente igjen, på et møte med jobseekers agreement advicer.

    Og da skal man gå igjennom, hvordan type jobber en har tenkt å søke, og man får tips og sånn da.

    Han med krykkene, forklarte meg, at jeg skulle prate med en som het Mary.

    Og jeg så hvor hun satt.

    For han pekte eller forklarte hvor hun satt da.

    Men hun brukte litt tid.

    Så mens jeg satt og ventet.

    Så kom det en mann som jobbet der.

    Han sa ikke hva han het.

    Og han spurte ikke hva jeg het.

    Han bare sa: ‘Are you waiting to see me’.

    Noe sånt.

    Og jeg satt jo der og kjedet meg, og han kom jo bort til meg, der jeg satt, og oppførte seg, som om jeg skulle ha møte med han da.

    Så jeg tenkte vel ikke så mye, jeg var litt trøtt, og kjeda meg, og var i min egen verden.

    Men jeg visste jo at jeg egentlig skulle prate med hun Mary, selv om jeg jo nettopp hadde fyllt ut tre skjema på engelsk, og var litt matt, pga. det.

    Så jeg spurte han, om dette var i forbindelse med ‘the jobseekers agreement meeting’.

    Men da bare fortsatte han, på noe andre greier.

    Så jeg syntes det virka som, at han mannen, (som så litt vel ‘tvilsom’ ut, som man sier i Norge).

    Han virka litt sånn ‘tvilsom’.

    Men men.

    Han bare fortsatte.

    Og det virka som, tenkte jeg på i stad, da jeg halvsov.

    At han prøvde å.

    Hva var det jeg tenkte da.

    At han lot som om han var stressa, mer stressa enn han egentlig var.

    For å overkjøre meg liksom, til å bli med på noe møte-greier, som jeg egentlig skjønte at jeg ikke skulle være med på.

    Men man må jo prøve å oppføre seg høflig og.

    Men, jeg spurte han, om det var i forbindelse med jobseekers agreement møte.

    Men da svarte han ikke.

    Men bare gikk videre.

    Da skjønte jeg, at her var noe galt.

    At han visste at jeg egentlig ikke skulle prate med han.

    Men at det var noe set-up, for å få meg til å virke forstyrret, eller noe.

    Gudene vet.

    Men et eller annet galt, må det nok ha vært.

    For han må da ha forstått spørsmålet mitt.

    Om, er dette i forbindelse med ‘the jobseekers agreement’-møte.

    Men han lot som om han var veldig stressa eller oppjaget, eller intens.

    Så han bare ignorerte spørsmålet mitt, og gikk videre.

    Sånn virka det som for meg.

    Så jeg bare ga opp han.

    For da skjønte jeg jo, at dette var noe andre greier, som jeg ikke skulle på.

    Så da snudde jeg meg, og ropte på hun Mary.

    Og hun forklarte han tvilsomme mannen da, får jeg vel kalle han, siden han ikke sa navnet sitt.

    Hun forklarte han, at jeg hadde møte med henne.

    Og så viste han tvilsomme mannen meg, et ark med et navn.

    (Et ark han ikke viste meg tidligere, da han gikk for å hente meg til møte, eller ved andre tidspunkt).

    Og der stod det et navn, som jeg ikke har sett før, men mange ‘O’-er, mener jeg å huske.

    Men men.

    Så sa hun Mary, at jeg kunne gå bort til henne da.

    Hun lurte på om jeg hadde jobbet i bank eller finans.

    Og jeg fikk to stillingsannonser av henne, som hun mente kunne passe for meg.

    Og den ene var i Barclays Bank.

    Så hun tror jeg mener, at jeg passer å jobbe i bank osv.

    Men den jobben var ikke så bra betalt, det var bare tarifflønn, som ikke er så høy i England.

    Men jeg får vel høre med han saksbehandleren om det, for jeg skal ha møter der hver fjortende dag, til jeg får meg jobb osv. da.

    Vi får se.

    Med vennlig hilsen

    Erik Ribsskog

  • Ny idiot-reklame i England. (In Norwegian).

  • I England, så har RBS (Royal Bank of Scotland) og også Lloyds blitt tatt over av staten. Mens Barclays ønsket å forbli privat. (In Norwegian).

    Pride? The nationalisation has destroyed the shareholders in Lloyds TSB . Barclay have protected possibly tens of billions of pounds by refusing to accept this poised chalice.

    http://business.timesonline.co.uk/tol/business/industry_sectors/banking_and_finance/article4938824.ece

    Jeg vet ikke helt hvordan jeg skal tolke det som skjer i Storbritannia.

    Men Brown prater hele tiden om noe New World Order.

    Og han har kallt hjem en visstnok snuskete politiker, fra EU, Alistair Darling, eller noe.

    Som visstnok har vært minister to ganger tidligere, og begge ganger fått sparken.

    Og nå har de to, og sikkert flere, nasjonalisert bankene.

    Og nå ønsker Brown mer overnasjonal kontroll, over økonomien, fra en ny og sterker versjon av verdensbanken, eller om IMF, det internasjonale valutafondet.

    Så Brown virker som en ekte New World Order-politiker.

    Jeg vet ikke om han er med i Bilderberger.

    Vi får se.

    Med vennlig hilsen

    Erik Ribsskog

    PS.

    Det her ser ikke så bra ut:

    As a young politician Brown was a staunch Socialist within the Scottish Labour party. When John Smith became leader of the Labour Party shortly before his premature death, he appointed Brown as Shadow Chancellor. Smith was a member of the steering committee, the inner core of the Bilderberg Group. He got Gordon Brown invited to the 1991 Bilderberg meeting where he was effectively groomed along with Blair as the next big thing in British politics. Incidentally this was the same meeting at which Arkansas Governor Bill Clinton was in attendance, he became President a matter of months later.

    Brown has also, as far back as 1998 been listed in the “Global Leaders group” at the World Economic forum (otherwise known as the DAVOS group) . He has often been touted for high ranking IMF positions.
    Brown was a traditional Labour figure, the economic spokesman who doesn’t¹t know much about economics. He took on an advisor – Ed Balls, a Financial Times leader writer – an ideologist for globalization, in effect – who learned his economic trade at Harvard. Balls is a regular Bilderberg attendee, his name can be found on the attendance lists almost every year since 2001. Brown soon started going to New England regularly for his summer holidays and became a true believer in the the neo-liberal line from Harvard – Globalization, the Washington consensus.

    Brown’s Bilderberg connections were most recently highlighted by Norman Baker, MP for Lewes, who officially requested that Gordon Brown provide details of Bilderberg meetings he has attended.

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    Brown’s takeover from Blair has been in effect for the last two years. He began concentrating less on his role as chancellor and more on over all policy a long time ago. Recent major speeches have seen Brown demonstrating his “personal commitment” to tough anti-terrorism laws and methods to reduce crime and make the country safer.

    Brown has called for police to be allowed to hold terrorist suspects for longer than 28 days, a move that was rejected by Parliament in 2005. He has also championed the Big brother state, suggesting that biometric technology be implemented in banks and supermarkets, and that it made sense to extend the use of the technology into the public sector for use in an ID scheme.

    Brown even quoted George Orwell, to equate these authoritarian ideas with the struggle for freedom: “writing in the thirties, at democracy’s darkest hour in Europe, when the threat was fascism, “the thing that I saw in your face no power can disinherit, no bomb that ever burst shatters the crystal spirit”.

    http://www.infowars.net/articles/may2007/170507_Gordon_Brown.htm

  • E-mails to the Financial Ombudsman, 19/5/08.







    Google Mail – Complaint Barclays







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint Barclays




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:02 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    Hi,

     

    I spoke with you collegue Steven, at the Financial Ombudsman, on 0845 080 1800 today.

     

    He said that the e-mails I sent you on 3/4, had been 'lost', or 'lost in the post', or something like that.

    I explained, that I didn't mean to be inpolite, but that I thought this sounded a bit strange, that the e-mails

    would just end up being lost, in a way like that.

     

    But we agreed, that I would try to send the e-mails again today anyway.

    So I'm sending them again now.


     

    Hope this is alright!
     

    Yours sincerely,

     

    Erik Ribsskog
     

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:07 PM

    Subject: Complaint Barclays
    To: "Crawshaw, Katherine" <katherine.crawshaw@financial-ombudsman.org.uk>

     

    Hi,

     

    I'm refering to my e-mail from 8/2, where I explained that I needed some time to send

    you the Barclays complaint.

     

    I've been having a lot to do, but I'm going to send you copy of the e-mails from my

    correspondence with Barclays regarding the complaints.

     

    Then I'll update you later with scanned copies of the notes.

     

    Hope this is alright!

     

    Yours sincerely,

    Erik Ribsskog











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:03 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:09 PM

    Subject: Fwd: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk


    ———- Forwarded message ———-
    From: customer.relations@barclays.co.uk <customer.relations@barclays.co.uk>

    Date: Dec 7, 2007 2:57 PM
    Subject: RE:Regarding complaint. [#953557]
    To: eribsskog@gmail.com

    Acknowledgement of your complaint of 07/12/07

    Dear Mr Ribsskog

    Thank you for taking the time and trouble to let us know of your disappointment on this subject.

    For us to be able to progress with your complaint could you please contact us again providing us with the following information:

    Your full postal address, as held on our records and your Barclays sorting code number.

    As soon as this information is received your complaint will be forwarded to the relevant area for investigation.

    For security reasons, we are obliged to respond to your complaint in writing.

    We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

    Please quote this unique tracking number when you contact us – [953557]

    Please see our website for further information on how we deal with complaints, http://www.barclays.co.uk/contact_us/leaflet.html

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:03 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:09 PM

    Subject: Fwd: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk


    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Dec 7, 2007 3:52 PM
    Subject: Re: Regarding complaint. [#953557]
    To: "customer.relations@barclays.co.uk" <customer.relations@barclays.co.uk>


    Hi,

     

    thanks for your reply!

     

    My address should be:

     

    PO Box 1250

    Flat 3

    5 Leather Lane

    Liverpool

    L2 2AE

     

    (You could just remover the line with the PO Box if you want, since it's not in use any longer).

     

    And my sort-code should be:

     

    20-51-01

     

    Thanks again!

     

    Yours sincerely,

     


    Erik Ribsskog



     

     

    On 12/7/07, customer.relations@barclays.co.uk <customer.relations@barclays.co.uk > wrote:

    Acknowledgement of your complaint of 07/12/07

    Dear Mr Ribsskog

    Thank you for taking the time and trouble to let us know of your disappointment on this subject.

    For us to be able to progress with your complaint could you please contact us again providing us with the following information:

    Your full postal address, as held on our records and your Barclays sorting code number.

    As soon as this information is received your complaint will be forwarded to the relevant area for investigation.

    For security reasons, we are obliged to respond to your complaint in writing.

    We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

    Please quote this unique tracking number when you contact us – [953557]

    Please see our website for further information on how we deal with complaints, http://www.barclays.co.uk/contact_us/leaflet.html

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:05 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:09 PM


    Subject: Fwd: Re: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>


    Date: Dec 8, 2007 11:17 AM
    Subject: Re: Re: Regarding complaint. [#953557]
    To: "customer.relations@barclays.co.uk" <customer.relations@barclays.co.uk>



    Hi,

     

    In my e-mail to you, I was asking to escalate a complaints issue to Customer Relations Team Management-level.

     

    I'm not sure if it is this that you have acctually done.

    So I would think it would be very fine if you could please explain this do me.

     

    And also if you have the possibility to sign with a signature, just for the case of future referencing, then that would

    be very fine!

     

    Thank you very much for your help in advance!

     

    Yours sincerely,

    Erik Ribsskog

     


    On 12/8/07, customer.relations@barclays.co.uk <customer.relations@barclays.co.uk > wrote:

    Acknowledgement of your complaint of 7th December 07

    Dear Mr Ribsskog,
    Thank you for your email providing us with the further information we need to begin investigating your complaint.

    Your complaint has now been forwarded to a Customer Relations Manager who will respond to you within the next five bank working days. Please note that for security reasons they will respond to you in writing rather than email.

    We want to reassure you that we are dealing with your complaint as quickly as possible and will investigate all aspects fully.

    Please see our website for further information on how we deal with complaints, http://www.barclays.co.uk/contact_us/leaflet.html

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc.

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter.  Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:05 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:10 PM

    Subject: Fwd: Re: Re: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk


    ———- Forwarded message ———-
    From: customer.relations@barclays.co.uk <customer.relations@barclays.co.uk>

    Date: Dec 8, 2007 1:40 PM
    Subject: RE:Re: Re: Regarding complaint. [#953557]
    To: eribsskog@gmail.com


    Thank you for your email.

    Your Complaint has been escalated to Customer Relations Complaints on the 7th December.

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter.  Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:05 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:10 PM

    Subject: Fwd: Re: Re: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>


    Date: Dec 8, 2007 4:00 PM
    Subject: Re: Re: Re: Regarding complaint. [#953557]
    To: "customer.relations@barclays.co.uk" <customer.relations@barclays.co.uk>



    Hi,

     

    thank you very much for you answer!

     

    I'm sorry I haven't lived that long in Britain yet.

    Does this mean that my enquiery is going to be sent directly to a Customer Relations Team Manager?

     

    Thank you very much for your answer in advance!

    Yours sincerely,

    Erik Ribsskog

     

    On 12/8/07, customer.relations@barclays.co.uk <customer.relations@barclays.co.uk > wrote:


    Thank you for your email.

    Your Complaint has been escalated to Customer Relations Complaints on the 7th December.

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter.  Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:06 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:10 PM


    Subject: Fwd: Re: Re: Re: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk


    ———- Forwarded message ———-
    From: customer.relations@barclays.co.uk <customer.relations@barclays.co.uk>

    Date: Dec 10, 2007 10:23 AM
    Subject: RE:Re: Re: Re: Regarding complaint. [#953557]
    To: eribsskog@gmail.com


    Thank you for your email.

    Your e mail has been sent to a Customer Relations Manager, who will contact you in due course.

    If you wish to ring them for an update the number to call is –
    Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389 8065 from abroad).

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter.  Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:06 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:11 PM

    Subject: Fwd: Re: Re: Re: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>


    Date: Dec 10, 2007 11:18 AM
    Subject: Re: Re: Re: Re: Regarding complaint. [#953557]
    To: "customer.relations@barclays.co.uk" <customer.relations@barclays.co.uk>



    Hi,

     

    thank you very much much for your update!

     

    How should I go forward, if I was wondering why my email wasn't set directly to

    a Customer Relations Team Manager, like I was asking for?

     

    Thank you very much for your help in advance!

     

    Yours sincerely,

    Erik Ribsskog

     


    On 12/10/07, customer.relations@barclays.co.uk < customer.relations@barclays.co.uk> wrote:

    Thank you for your email.

    Your e mail has been sent to a Customer Relations Manager, who will contact you in due course.

    If you wish to ring them for an update the number to call is –
    Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389 8065 from abroad).

    Yours sincerely

    Internet Care Team
    For and on behalf of

    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter.  Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Regarding complaint. [#953557]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Regarding complaint. [#953557]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:07 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:11 PM


    Subject: Fwd: Re: Re: Re: Re: Regarding complaint. [#953557]
    To: katherine.crawshaw@financial-ombudsman.org.uk


    ———- Forwarded message ———-
    From: customer.relations@barclays.co.uk <customer.relations@barclays.co.uk>

    Date: Dec 10, 2007 12:54 PM
    Subject: RE:Re: Re: Re: Re: Regarding complaint. [#953557]
    To: eribsskog@gmail.com


    Thank you for your email.

    All complaints are sent to the Head Office Customer Relations department, where a Customer Relations Manager is allocated to each complaint. This person will write to you, quoting their name and contact details.

    If you wish to ring them for an update the number to call is –
    Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389 8065 from abroad).

    Yours sincerely

    Internet Care Team
    For and on behalf of

    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter.  Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Ref.: 1004 GHKT [#939869]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Ref.: 1004 GHKT [#939869]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:07 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:12 PM

    Subject: Fwd: Ref.: 1004 GHKT [#939869]
    To: katherine.crawshaw@financial-ombudsman.org.uk

    ———- Forwarded message ———-

    From: customer.relations@barclays.co.uk <customer.relations@barclays.co.uk>

    Date: Nov 6, 2007 9:48 AM
    Subject: RE:Ref.: 1004 GHKT [#939869]
    To: eribsskog@gmail.com


    Acknowledgement of your complaint of 6th Nov 2007

    Dear Erik Ribsskog

    Thank you for taking the time and trouble to let us know of your disappointment on this subject. We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

    Your complaint has been forwarded to a Customer Relations Manager who will respond to you within the next five bank working days. Please note that for security reasons they will respond to you in writing rather than email.

    We want to reassure you that we are dealing with your complaint as quickly as possible and will investigate all aspects fully.

    Please see our website for further information on how we deal with complaints, http://www.barclays.co.uk/contact_us/leaflet.html

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc.

    —————-
    Tracking Number: [939869]

    Please quote this unique tracking number for your email in any future emails regarding this matter. Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – RE:Ref.: 1004 GHKT [#939869]







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    RE:Ref.: 1004 GHKT [#939869]




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:07 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:12 PM

    Subject: Fwd: Ref.: 1004 GHKT [#939869]
    To: katherine.crawshaw@financial-ombudsman.org.uk

    ———- Forwarded message ———-

    From: customer.relations@barclays.co.uk <customer.relations@barclays.co.uk>

    Date: Nov 6, 2007 9:48 AM
    Subject: RE:Ref.: 1004 GHKT [#939869]
    To: eribsskog@gmail.com


    Acknowledgement of your complaint of 6th Nov 2007

    Dear Erik Ribsskog

    Thank you for taking the time and trouble to let us know of your disappointment on this subject. We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

    Your complaint has been forwarded to a Customer Relations Manager who will respond to you within the next five bank working days. Please note that for security reasons they will respond to you in writing rather than email.

    We want to reassure you that we are dealing with your complaint as quickly as possible and will investigate all aspects fully.

    Please see our website for further information on how we deal with complaints, http://www.barclays.co.uk/contact_us/leaflet.html

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc.

    —————-
    Tracking Number: [939869]

    Please quote this unique tracking number for your email in any future emails regarding this matter. Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.











    Google Mail – Regarding complaint.







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Regarding complaint.




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:07 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:12 PM

    Subject: Fwd: Regarding complaint.
    To: katherine.crawshaw@financial-ombudsman.org.uk


    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Dec 7, 2007 3:28 PM
    Subject: Regarding complaint.
    To: customer.relations@barclays.co.uk


    Hi,

     

    I was just wondering if it would please be possible for someone at Customer Relations Team Management-level,

    to contact me back regarding a complaint?

     

    Thanks in advance for the reply!

     

    Yours sincerely,

     


    Erik Ribsskog











    Google Mail – Complaint







    Google Mail


    Erik Ribsskog

    <eribsskog@gmail.com>



    Complaint




    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, May 19, 2008 at 1:09 PM





    To:

    katherine.crawshaw@financial-ombudsman.org.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Apr 3, 2008 3:14 PM

    Subject: Fwd: Complaint
    To: katherine.crawshaw@financial-ombudsman.org.uk

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Oct 25, 2007 5:43 AM
    Subject: Complaint
    To: customer.relations@barclays.co.uk



    Hi,

     

    I would please like to complain about your representative Mr. Hall, acting inpolite

    against me, while I was in your branch in Lord St. in Liverpool, yesterday.

     

    It was at around 5.50 pm, yesterday.

     

    I've been busy with other work, so I havn't got to send the e-mail before now.

     

    I was in the bank to transfer some money to a Norwegian company.

     

    And I had brought with me an old copy of an 'Barclays International Payment' form.

     

    To use this to copy the company's IBAN-number and other details from.

     

    First I asked polite for a new form, and the representative, Mr. Hall, acted like he didn't want

    to give me the form.

     

    And just 'acted stupid' so to speak, I had to ask several times, to get the form.

     

    Then, when I had finished filling out the form, I returned to where the representative was placed.

     

    And then the representative, Mr. Hall, started mocking my signature.

     

    The representative also started whispering with one of his collegues or managers, a group of

    people appeared behind the representative.

     

    And then, while the representative was serving me, he started to whisper, it seemed to me

    it must have been something related to me, to a college or manager, a woman her fourties

    I think she must have been. I think she had blond hair, but I'm not 100% certain on that.

     

    And this seemed very impolite to me, because it seemed to me that it was me he was

    whispering about.

    And the representative also acted very akward, like he repeatedly said that I would be charged

    £20, ignoring what I said.

     

    I said the beneficary will be charged for the transfer right.

     

    Like I had crossed for, on the form.

     

    And the representative just continued repeating the same sentence several time, as though

    I hadn't said anything at all.

     

    Even if the representative seemed very focused, so not particulary tired or anything like that.

     

    So I thought this behavour was so strange that it seemed like it was due to me as a person,

    that the representative acted so awkward, and didn't take any regards to what I was saying,

    that the beneficary would be charged the £20 charge.

     

    (I really thoght that it was £25, but maybe I remember wrong, I have quite a few things on my

    mind).

    After the representative kept ignoring me, and just countinued saying that I would be charged

    £20.

     

    He said it like I would be charged £20 on top of the £60 that I was transfering.

     

    But I had crossed of on the form for the beneficary to pay for the charge, so that it would be

    deducted from the £60.

     

    Like I've always done, I used to transfer money to Norway quite often from your old Water St.

    branch, and there they where always acting very polite and correct.

     

    And it should be clear to the representative that I had transfered money abroad from before,

    since I showed the representative the copy of the old form, and asked the representative,

    if I could please get a new form.

     

    (This was when I had just entered into the bank).

     

    And the representative pretended to not understand, so I had to ask again and make it clear

    to the representative that I wanted to transfer some money abroad.

     

    So it was very strange experience, I think it should have been enough to show the representative

    the copy of the old form, and ask if I could please have a new form.

     

    But that was not enough.

     

    I had to refrase the question, and I had to point of the fact that I wanted to transfer some money

    abroad, before the representative was willing to give me a new form.

     

    And went I went back, after finishing filling out the new form, then the representative was mocking

    my signature, was whispering about me to one of his collegues or managers.

     

    He repeatedly said, at least three times, that I would be charged £20.

     

    Even if it said on the form that the beneficary would pay the charge.

     

    When the representative was ready repeat the sentence about me having to pay a £20 charge, for

    the forth time.

     

    Then I had to interupt the representative, and ask the representative, if they had changed their rules

    (for transfereing money abroad).

     

    The representative answered that you hadn't changed the rules.

     

    I think this kind of behaviour was totaly out of line, and I have to say very rediculus.

     

    Because why on earth would he bring up the issue of me having to pay a £20 charge, so many times.

     

    When he must have been aware of that I knew the process of transfering money abroad from before,

    since I brought with me a copy of the old form.

     

    And it also said on the form I gave the representative, that the beneficary would pay the charge.

     

    So that the representative, who seemed awake and aware, starts saying that I have to pay a

    £20 charge, three or four times, for no seemingly logical reason, seemed a bit sureal to me.

     

    And I also thought that it was very impolite of the representative to mock my signature.

     

    And also I though it was impolite that he didn't want to give me a new form when I asked for one,

    but for some reason, I had to ask twice for a form, before he was willing to give me one.

     

    So I thought this behaviour from the representative was harassing.

     

    So I wanted to report this, as soon as I left the bank I thought of this.

    But I've also been calling your credit-file department, not long ago, I'll try to call them back

    tomorrow, because I haven't heard from them yet.

     

    I called them regarding that the bank wouldn't give me a £30 overdraft for food and electricity,

    about two or three weeks ago.

     

    I thought that there must have been some wrong information registered on me on my Barclays

    credit-file.

    Because I have checked it with the Credit Expert company, and theres nothing wrong at all

    with my credit file with them, or with my credit history.

     

    And I haven't overdrawn my Barclays account, and I have had a regular cash-flow on my

    Barclays cashcard and current account for more than two years now.

     

    From regular full-time employement.

    And I've from students who get large overdrafts, but I was unable to get a £30 for food and

    electricity, so I've followed the advice I was given from the Credit Expert company, on

    getting and keeping a high credit-score, so I can't really understand what this is about.

     

    So due to this investigation, which I havn't got a reply from yet, I though that I maybe shouln't

    write a complaint about your representative Mr. Hall at first (I saw the name on the name-sign,

    and imeadeatly wrote it down on the copy of the international payment form).

     

    So I decided not to complain at first.

    But when I now, about an hour ago, thought about the episode again, I though the episode

    was so surreal and strange, that I decieded that I send a complaint anyway, and then

    explain in the complaint that there was an investigation going on regarding my Barclays

    credit-file, and that these two complaints are seperate incidents.

     

    I've also been having some problems with an organised crime case in Norway and Britain,

    and I haven't been given any help from the police regarding this.

     

    Since your representatives are acting so strange (I thought they acted strange the last time

    I was in the bank to transfer money abroad as well, even if I can't remember the details

    exactly, at least not at the moment).

     

    And also since it hasn't been possible for me, for no understandable reason, to get any

    overdraft or loan at all, even if I've been in economical hardship, and I've had a job, and

    a perfect credit-score.

     

    And no overdrafts or other problems.

     

    Due to these strange circomstances, and the lack of Goverment help, both in Norway

    and Britain, (which I've even contacted Amnesty International about, although they for

    some reason didn't want to help with the issues surrounding lack of respect from

    government in connection with peoples rights).

     

    So due to these strange cicomstances, I was wondering if you was instructed in any

    way, from the police or other government oragnisations, not to give me a loan or

    overdraft.

     

    And also to use my regular visits to the bank to transfer money, to spy on me, and

    ask strange questions for the police/other government institutions?

     

    Because it seem a bit to me like the police and government institutions, are using

    me as a living target or something like that, since I've been having some problems

    with being followed by mafia, (like I've overheard people saying about me in Norway).

     

    And I've also been having problems in connection with working in a company in

    Liverpool, in which there were organised crime going on, and abouth which,

    the Norwegian embassy in London, explained to me that they didn't want to

    help the Scandinavians working there, because, like they said, they didn't

    want to help people who where cooperating with criminals.

    Even if it seemed just like a normal company. Situated in the famous Cunard

    Building, and with strict office-wear dress-code. And with the work-task being

    activating Windows and other programs over the phone for Scandinavian

    customers on behalf of Microsoft.

     

    (Just to explain).

     

    So if it is the case, that the police or other government organisations, are instructing

    you, not to give me a loan or an overdraft, then I would like to remind you that

    this isn't legal.

     

    People have rights, and the Police have no more right to deny me a loan, than

    I have to deny the Police to get a loan.

     

    I will take these issues further, because I think I'm being harassed in regards

    to both these complaints.

     

    And I don't really think that the bank have the right to harass me, when it

    comes to not giving me a loan, even if the police tells the bank to do this.

    Because I can't see that the police have the right to do that.

     

    And I'd like to add now, when I'm writing this anyway, that I'm going to take

    these issues as far as find to be needed, if I find that this is like I suspect,

    and if I get the oppertunity.

     

    I just thought that I'd add that, while I was writing, so that there wouldn't be

    any misunderstandings surrouding this.

     

    I hope that this is alright!

     

    Yours sincerely,

     


    Erik Ribsskog

     

     

     

     

     





  • Untitled Post

    From: hocrcqc@barclays.com
    To: eribsskog@gmail.com
    Date: Wed, 12 Dec 2007 15:41:38 +0000
    Subject: Mr Ribsskog (DS) 12/11/07

    Our reference: 1004MQ93
    12 December 2007

    Dear Mr Ribsskog

    Thank you for taking the time to speak with me on Friday. I await your
    detailed response so that I can fully understand the nature of your
    complaint.

    Today I have received your email concerning your address and the removal of
    the line stating a PO Box number. I can advise that ‘PO Box 1250’ has now
    been removed from your address record.

    Kind regards.

    Yours sincerely

    Diane Shudall
    Customer Relations Manager

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

  • Untitled Post

    From: customer.relations@barclays.co.uk
    To: eribsskog@gmail.com
    Date: Mon, 10 Dec 2007 11:54:19 +0000
    Subject: RE:Re: Re: Re: Re: Regarding complaint. [#953557]

    Thank you for your email.

    All complaints are sent to the Head Office Customer Relations department, where a Customer Relations Manager is allocated to each complaint. This person will write to you, quoting their name and contact details.

    If you wish to ring them for an update the number to call is –
    Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389 8065 from abroad).

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter. Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
    Date: Mon, 10 Dec 2007 10:18:53 +0000
    Subject: Re: Re: Re: Re: Regarding complaint. [#953557]

    Hi,

    thank you very much much for your update!

    How should I go forward, if I was wondering why my email wasn’t set directly
    to
    a Customer Relations Team Manager, like I was asking for?

    Thank you very much for your help in advance!

    Yours sincerely,

    Erik Ribsskog

    On 12/10/07, customer.relations@barclays.co.uk <
    customer.relations@barclays.co.uk> wrote:
    >
    >
    > Thank you for your email.
    >
    > Your e mail has been sent to a Customer Relations Manager, who will
    > contact you in due course.
    >
    > If you wish to ring them for an update the number to call is –
    > Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389
    > 8065 from abroad).
    >
    >
    > Yours sincerely
    >
    > Internet Care Team
    > For and on behalf of
    > Barclays Bank plc
    >
    > —————–
    > Tracking Number: [953557]
    > Please quote this unique tracking number for your email in any future
    > emails regarding this matter. Thank you.
    >
    >
    >
    >
    >
    >
    >
    > This e-mail and any attachments are confidential and intended solely for
    > the addressee and may also be privileged or exempt from disclosure under
    > applicable law. If you are not the addressee, or have received this e-mail
    > in error, please notify the sender immediately, delete it from your system
    > and do not copy, disclose or otherwise act upon any part of this e-mail or
    > its attachments.
    >
    > Internet communications are not guaranteed to be secure or virus-free.
    > The Barclays Group does not accept responsibility for any loss arising
    > from unauthorised access to, or interference with, any Internet
    > communications by any third party, or from the transmission of any viruses.
    > Replies to this e-mail may be monitored by the Barclays Group for
    > operational or business reasons.
    >
    > Any opinion or other information in this e-mail or its attachments that
    > does not relate to the business of the Barclays Group is personal to the
    > sender and is not given or endorsed by the Barclays Group.
    >
    > Barclays Bank PLC.Registered in England and Wales (registered no.
    > 1026167).
    > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
    >
    > Barclays Bank PLC is authorised and regulated by the Financial Services
    > Authority.
    >

  • Untitled Post

    From: customer.relations@barclays.co.uk
    To: eribsskog@gmail.com
    Date: Mon, 10 Dec 2007 09:23:52 +0000
    Subject: RE:Re: Re: Re: Regarding complaint. [#953557]

    Thank you for your email.

    Your e mail has been sent to a Customer Relations Manager, who will contact you in due course.

    If you wish to ring them for an update the number to call is –
    Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389 8065 from abroad).

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc

    —————–
    Tracking Number: [953557]
    Please quote this unique tracking number for your email in any future emails regarding this matter. Thank you.

    This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

    Internet communications are not guaranteed to be secure or virus-free.
    The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

    Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

    Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
    Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
    Date: Sat, 8 Dec 2007 15:00:00 +0000
    Subject: Re: Re: Re: Regarding complaint. [#953557]

    Hi,

    thank you very much for you answer!

    I’m sorry I haven’t lived that long in Britain yet.

    Does this mean that my enquiery is going to be sent directly to a Customer
    Relations Team Manager?

    Thank you very much for your answer in advance!

    Yours sincerely,

    Erik Ribsskog

    On 12/8/07, customer.relations@barclays.co.uk <
    customer.relations@barclays.co.uk> wrote:
    >
    >
    > Thank you for your email.
    >
    > Your Complaint has been escalated to Customer Relations Complaints on the
    > 7th December.
    >
    >
    >
    > Yours sincerely
    >
    > Internet Care Team
    > For and on behalf of
    > Barclays Bank plc
    >
    > —————–
    > Tracking Number: [953557]
    > Please quote this unique tracking number for your email in any future
    > emails regarding this matter. Thank you.
    >
    >
    >
    >
    >
    >
    >
    > This e-mail and any attachments are confidential and intended solely for
    > the addressee and may also be privileged or exempt from disclosure under
    > applicable law. If you are not the addressee, or have received this e-mail
    > in error, please notify the sender immediately, delete it from your system
    > and do not copy, disclose or otherwise act upon any part of this e-mail or
    > its attachments.
    >
    > Internet communications are not guaranteed to be secure or virus-free.
    > The Barclays Group does not accept responsibility for any loss arising
    > from unauthorised access to, or interference with, any Internet
    > communications by any third party, or from the transmission of any viruses.
    > Replies to this e-mail may be monitored by the Barclays Group for
    > operational or business reasons.
    >
    > Any opinion or other information in this e-mail or its attachments that
    > does not relate to the business of the Barclays Group is personal to the
    > sender and is not given or endorsed by the Barclays Group.
    >
    > Barclays Bank PLC.Registered in England and Wales (registered no.
    > 1026167).
    > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
    >
    > Barclays Bank PLC is authorised and regulated by the Financial Services
    > Authority.
    >