johncons

Stikkord: Budsjett

  • Jeg sendte en ny e-post til DML


    Gmail – Your letter of 5/11, (Your ref: 47998755)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Your letter of 5/11, (Your ref: 47998755)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, Nov 12, 2012 at 6:26 PM

    To:
    Contact <CONTACT@dmpay.co.uk>

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, sam.n.parcs@debt-managers.co.uk

    Hi,

    ok, I hope the Jobcentre have sent me money by three weeks time then.

    They have stopped my Jobseekers-allowance since August, for no good reason.
    I can’t say when they are going to get their sense back.


    So I can’t promise at the moment that you’re going to get your money, in three weeks time.
    You would have to ask the Jobcentre about this.
    (Because they don’t answer me).


    Thanks for your e-mail anyway!
    Best regards,
    Erik Ribsskog

    On Mon, Nov 12, 2012 at 3:37 PM, Contact <CONTACT@dmpay.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your email. We are a separate company to Barclays

    Bank, please contact them directly regarding your insurance case.

    We have now held your account for a period of 3 weeks to allow

    time for you to make a payment to us.

    Regards

    Collections Support Department

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 08 November 2012 22:49
    To: Contact
    Cc: Contact-Us; CONTACT-US
    Subject: Your letter of 5/11, (Your ref: 47998755)

    Hi,

    I’m refering to your letter from 5/11, which I attach.

    The Jobcentre haven’t sent me my five latest Jobseekers Allowance-payments,

    for no good reason.

    I do my Jobseeking like the Jobcentre have previously told me they want me to
    do it, every week.

    I have not been informed by the Jobcentre when they are

    going to start sending me my Jobseekers Allowance again.

    And I no money for cutting my hair, or taking the train to job-interviews
    eighter.

    So maybe Barclays can give me a loan, untill someone have cleaned the problems
    at the Jobcentre up?

    I also have an insurance-case against Barclays, since where

    I used to live, in Leather Lane, in Liverpool, (untill August last year), I was
    thrown out, after I wasn’t sent a letter, for a court-hearing, so most of my
    stuff was kept by the landlord, after the Police broke in to my flat.

    But I don’t have money to buy stamps, so I haven’t gotten to send about this to
    Barclays insurance-department.

    But you are perhaps a department of Barclays?

    Then perhaps you could send about this to Barclays Bank,

    (the loan-application), and Barclays Insurance, (about the problems in Leather
    Lane, with the Landlord there).

    I’ll pay the bill as soon as I get some money.

    Sorry about the problems with this!

    Yours sincerely,

    Erik Ribsskog

    Any views or opinions are solely those of the author and do not necessarily represent those of the Company

    ————————————————————————————————————————————————-

    The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.

    Debt Managers Ltd.  Registered in Scotland (registered no. 219618).                                                                          

    Registered Office: 12 Hope Street, Edinburgh, EH2 4DB

  • Jeg sendte en ny e-post til DML


    Gmail – Barclays Bank – Notice of Proceedings

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Barclays Bank – Notice of Proceedings



    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, Nov 12, 2012 at 1:13 PM

    To:
    Sam N Parcs <sam.n.parcs@debt-managers.co.uk>

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Q&A <contactus@cccs.co.uk>

    Hi,

    I’ve sent you an e-mail about this on 8/11.
    Best regards,

    Erik Ribsskog
    PS.
    Here is more about this:


    Erik Ribsskog

    <eribsskog@gmail.com>




    Thu, Nov 8, 2012 at 10:49 PM





    To:
    contact@dmpay.co.uk

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>







    Hi,

    I’m refering to your letter from 5/11, which I attach.
    The Jobcentre haven’t sent me my five latest Jobseekers Allowance-payments, for no good reason.


    I do my Jobseeking like the Jobcentre have previously told me they want me to do it, every week.


    I have not been informed by the Jobcentre when they are going to start sending me my Jobseekers Allowance again.

    And I no money for cutting my hair, or taking the train to job-interviews eighter.

    So maybe Barclays can give me a loan, untill someone have cleaned the problems at the Jobcentre up?

    I also have an insurance-case against Barclays, since where I used to live, in Leather Lane, in Liverpool, (untill August last year), I was thrown out, after I wasn’t sent a letter, for a court-hearing, so most of my stuff was kept by the landlord, after the Police broke in to my flat.


    But I don’t have money to buy stamps, so I haven’t gotten to send about this to Barclays insurance-department.


    But you are perhaps a department of Barclays?
    Then perhaps you could send about this to Barclays Bank, (the loan-application), and Barclays Insurance, (about the problems in Leather Lane, with the Landlord there).



    I’ll pay the bill as soon as I get some money.

    Sorry about the problems with this!

    Yours sincerely,


    Erik Ribsskog





    dml november.jpg
    114K

    On Mon, Nov 12, 2012 at 8:06 AM, Sam N Parcs <sam.n.parcs@debt-managers.co.uk> wrote:

    47998755 – Barclays Bank – BVDM1R

    Dear Mr Erik Ribsskog

    Despite acknowledgement of liability for this account, the repayment agreement remains in arrears.

    You have failed to respond to the default notice that was issued to you recently, therefore we give notice that legal proceedings to recover this debt, together with solicitors fees and costs, may be instigated.

    Legal proceedings would result in significant additional costs being incurred that will increase your indebtedness and may seriously impede your ability to obtain credit in the future.

    To avoid this action, please call our legal recoveries department immediately on 08448425291 or make your payment online at dmpay.co.uk using your reference number and unique password 676P962.

    Sam N Parcs
    Supervisor
    Sam.n.parcs@debt-managers.co.uk

    The cost of calls may vary depending on your network provider – please check with your provider for confirmation. Calls may be monitored & recorded for training & audit purposes.
    OPENING TIMES
    Monday – Thursday 8 am – 8 pm
    Friday 8 am – 7pm
    Saturday 8 am – 4pm

    Any views or opinions are solely those of the author and do not necessarily represent those of the Company

    ————————————————————————————————————————————————-

    The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.

    Debt Managers Ltd.  Registered in Scotland (registered no. 219618).                                                                          

    Registered Office: 12 Hope Street, Edinburgh, EH2 4DB

  • Jeg sendte en e-post til DML


    Gmail – Your letter of 5/11, (Your ref: 47998755)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Your letter of 5/11, (Your ref: 47998755)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 8, 2012 at 10:49 PM

    To:
    contact@dmpay.co.uk

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>

    Hi,

    I’m refering to your letter from 5/11, which I attach.
    The Jobcentre haven’t sent me my five latest Jobseekers Allowance-payments, for no good reason.

    I do my Jobseeking like the Jobcentre have previously told me they want me to do it, every week.

    I have not been informed by the Jobcentre when they are going to start sending me my Jobseekers Allowance again.

    And I no money for cutting my hair, or taking the train to job-interviews eighter.


    So maybe Barclays can give me a loan, untill someone have cleaned the problems at the Jobcentre up?
    I also have an insurance-case against Barclays, since where I used to live, in Leather Lane, in Liverpool, (untill August last year), I was thrown out, after I wasn’t sent a letter, for a court-hearing, so most of my stuff was kept by the landlord, after the Police broke in to my flat.


    But I don’t have money to buy stamps, so I haven’t gotten to send about this to Barclays insurance-department.

    But you are perhaps a department of Barclays?
    Then perhaps you could send about this to Barclays Bank, (the loan-application), and Barclays Insurance, (about the problems in Leather Lane, with the Landlord there).


    I’ll pay the bill as soon as I get some money.
    Sorry about the problems with this!

    Yours sincerely,


    Erik Ribsskog


    dml november.jpg
    114K

    PS.
    Her er vedlegget:
    dml november
  • Jeg sendte en e-post om budsjett


    Gmail – CCCS

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    CCCS



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 8, 2012 at 6:29 PM

    To:
    Correspondence Queries <client.services@stepchange.org>

    Hi,

    what’s this Stepchange?

    Have the CCCS been closed down?

    Regards,

    Erik Ribsskog

    On Thu, Nov 8, 2012 at 3:58 PM, Correspondence Queries <client.services@stepchange.org> wrote:

    Dear Client

    Thank you for your email.

    /div>

    We need further details from you before we can deal with your query. As well as your full name, please also provide us with two of the following pieces of information:

    •             Your client reference number.

    •             Your full postal address including postcode.

    •             Your phone number.

    •             The creditor name, reference number and balance of one of the debts that we have record of.

    If you can forward your query back to us with this information we will deal with this as soon as possible.

    If you have any further queries, please contact us on 08442 643 643, lines are open 8am to 6pm, Monday to Friday, you can email us at client.service@stepchange.org.

    You can also keep us updated about your details through our website, at www.stepchange.org.

    Kind regards

    Sarah

    Correspondence advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 31 October 2012 14:10
    To: Q&A
    Cc: Correspondence Queries
    Subject: Re: CCCS

    Hi,

    thank you very much for your e-mail.

    I’ll copy this e-mail to your client services-depatment then.

    Maybe they can give me advice on how to get Wescot to delete my debt.

    Because they contact me all the time with their e-mails and ‘funny’ letters.

    So I think that’s the only way to get them to stop wasting my time.

    I’ve promised them I’ll start to pay them token-payments when I get my Jobseekers Allowance back.

    Still they harass me and sabotage against me, like I explain about in more detail in the e-mail you replied to.

    Thanks again for the advice!

    Best regards,

    Erik Ribsskog

    On Wed, Oct 31, 2012 at 10:56 AM, Q&A <contactus@cccs.co.uk> wrote:

    Good morning

    Thank you for your recent e-mail.

    As stated in the below emails the address that you need to send any such correspondence to is

    client.services@cccs.co.uk

    Thank you for contacting CCCS.

    If you have any further queries you can reply to this e-mail, use Online Chat or call us on free-phone

    0800 197 1704 (weekdays 8am until 8pm).

    Kind regards

    Lauren

    From: Erik

    Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 30 October 2012 15:29
    To: Contact Us
    Cc: Q&A
    Subject: Re: Wescot ResponseRE: Correspondence Reply

    Hi,

    I have explained that in the e-mail where you have highlighted a sentence in red.

    That your partner Capital One told me last year my signature wasn’t mine.

    And that you this year have lied about me not replying to your correspondence.

    And that you have made me waste my time since your partner Capital One and yourselves haven’t been able to accept my token-payment-offer like other companies like Swalec, DML and

    United Utilities have accepted, almost a year ago.

    This is sabotage, I think.

    I suspect you and Capital One have a secret agenda here.

    And you really should contact your English-teacher about this.

    Because I get anoyed when I have to explain the same again and again.

    And it’s a saying you have here in the UK, which says it’s no excuse for ignorance.

    So eighter you’re ignorant or slow.

    So I think you should perhaps find another job.

    Like putting spread on sandwiches, or something like that.

    Just an advice.

    Best regards,

    Erik Ribsskog

    On Tue, Oct 30, 2012 at 3:18 PM, Contact Us <contactus@wescot.co.uk> wrote:

    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding your email below. I acknowledge your comments and would like to confirm that

    Wescot always attempt to respond with an explanation or resolution as quickly as possible.

    Please advise as to why this account would be deleted, we have no details in regards to a query for this account. If

    you believe this balance is not due we would require the full details of dispute on this account. Which would allow us to investigate your query with our client.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincerely

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats,

    Ayrshire KA21 5JT

    From: Erik

    Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 30 October 2012 14:54
    To: Contact Us
    Subject: Re: Correspondence Reply

    Hi,

    this about that my debt has been deleted is something I’m still looking forward to hearing from you about.

    Perhaps you should ask your old English-teacher for advice as to what my writings meant.

    Best regards,

    Erik Ribsskog

    On Tue, Oct 30, 2012 at 1:55 PM, Contact Us <contactus@wescot.co.uk> wrote:

    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding the below account. I acknowledge your comments and would like to confirm that

    Wescot always attempt to respond with an explanation or resolution as quickly as possible.

    In your email below you have you look forward to hearing that this debt has been deleted. Please could you advise further

    on this, as we haveno details in regards to the balance being deleted.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincereley

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats,

    Ayrshire KA21 5JT

    From: Erik

    Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 October 2012 10:40

    To: Correspondence Queries
    Cc: offers

    Subject: Re: Correspondence Reply

    Hi,

    ok, I don’t think I have gotten their sort-code and account-number.

    Do you know this?

    I also sent you an update, on Saturday, after the e-mail you replied to now.

    I’ll paste that in this e-mail now.

    Best regards,

    Erik Ribsskog

    PS.

    Here’s the update e-mail from Saturday:

    Hi,/span>

    I got a new income and expenditure-form in the post from you today.

    From 11/10, with the reference D3/49597867.

    I contacted your partned Capital One last automn, regarding my new budget.



    I offered you a token-payment-agreement on £1 a month, untill I got a full-time-job.

    Capital One told me my signature wasn’t mine, so this process have stalled, since last year.



    Now you get back to me.



    I’m still unemployed but I’m trying to set a business up, on my spare-time.



    And the Jobcentre is ‘messing’ with my jobseekers allowance.


    So at the moment, I have to say I don’t have any income.



    I could get back to you when I get the jobseekers allowance back.



    And then I would offer you the same as last time, £1 a month in token-payments.

    I’ve since last year gotten a flat witch was unfurnitured.

    So any money I have left after token-payments each month I now buy furniture and other things for the flat with.

    And I was going to set up a new budget, when I got a full-time job.



    And I’m going to do that.



    But I don’t think it’s right that I have to set up a new budget now, because your partner said my signature wasn’t mine, and didn’t accept my new budget, last year.



    This has taken so much of my time now, so you should really just delete the debt, I think.



    I’m on Ladders, so I have a high income-potential.



    All the hours I’ve spent on you and Captial One should add up to arround the debt I owe you, I think.



    So I’m looking forward to hearing from you that my debt with you has been deleted!

    Hope this is alright!

    Best regards,



    Erik Ribsskog

    On Fri, Oct 19, 2012 at 10:24 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Good morning Erik,

    Thank you for contacting us about Wescot.

    To make token payments to Wescot you do not need to fill in a giro slip. All you need is their sort

    code and account number and also the Wescot reference number starting with DM or D3. You then need to go into your bank and ask them to send £1 payment to Wescot by bank transfer. They may reject the offer of payment but they won’t reject the £1 payment you
    send and this will reduce the debt in time.

    If you need any advice then please do not hesitate to call us.

    Kind regards

    Faye

    Correspondence Advisor

    From: Erik

    Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 October 2012 16:13
    To: Correspondence Queries
    Cc: offers
    Subject: Re: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    I’m not paying token-payments at the moment.

    Wescot have sent me a budget-form again now.

    But as your collegue there have previously told me I don’t have to fill out this form to get token-payments.

    It should be enought that I’ve explained about my situation.

    I’ve offered Wescot a token-payment-arrangement like a ‘million’ times.

    But they haven’t sent me giros or anything.

    And this is taking a lot of my time now.

    Because I’ve been offering Wescot, (and Capital One), a token-payment-arrangement since last year now.

    And all I get are standard letters which tells lies like that I haven’t replied to their letters.

    When I’ve sent about a million e-mails to them, which I haven’t gotten replies to.

    So I now copy this e-mail to Wescot.

    And I hope they’ll send me some giros for the token-payment arrangement of £1 a month now.

    Or tell me what information they need from me to set up a direct-debit-agreement.

    So I hope this will be sorted now.

    Thanks again for the e-mail!

    Best regards,

    Erik Ribsskog

    On Thu, Oct 11, 2012 at 8:07 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hello Eric

    Thank you for copying us in to the email you have sent to Wescot.

    Please try not to worry about the contact you have received as this is a standard procedure

    for creditors to take. Nelson Guest & Partners are an internal collections department who work on behalf of Wescot to collect the outstanding balance.

    As you have contacted this creditor to advise of your current financial situation and

    are making token payments, you are doing all you can at this time. If you receive any further contact regarding this matter, please advise of this.

    I hope this is helpful and reassuring.

    If you have any queries or concerns, please do not hesitate to contact us on  0845 272 5400. Lines are open 8am to 6pm, Monday to Friday. Email us at
    client.services@cccs.co.uk or go online to
    www.cccs.co.uk and follow the links to send us a web mail.                                                    

    Kind regards

    Hannah

    Correspondence Advisor

    From: Erik

    Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 08 October 2012 01:14
    To: offers@wescot.co.uk
    Cc: Q&A
    Subject: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    on Saturday I got a letter from Nelson Guest & Partners Solicitiors, witch I attach a scanned copy of.

    I’m don’t have the chance to pay 50% of the dept, av the moment, unfortunately.

    I’m repeating my offer of a token-payment-arrangement again.

    (Which I’ve done many times earlier).

    I hope you can ‘stop messing around’ now, (like I think I have to call it), and just accept my token-payment-offer, like the other companies have done.

    I don’t understand why you do so much ‘mumbo-jumbo’ surrounding this.

    This should be a straight forward tokey-payment agreement.

    I hope the CCCS can tell you to stop with your funny letters and just accept my token-payment-agreement, which I have offered you, a million times, (to exaggerate, but anyway).

    Captial One even have a football-cup named after you, but you don’t seem to be a serious company.

    It’s like being on the candid camera to try get a token-payment-agreement agreed with you.

    Erik

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Oct 1, 2012 at 3:32 PM
    Subject: Re: *****7867/Fwd: CCCS
    To: offers <offers@wescot.co.uk>
    Cc: Q&A <contactus@cccs.co.uk>

    Hi,

    it should be D3/49597867, (like I wrote in the subject-line in the e-mail I sent you on 20/9).

    I repeat my token-payment offer on £1 a month, like I offer all my other creditors untill I find new employment.

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Mon, Oct 1, 2012 at 8:30 AM, offers <offers@wescot.co.uk> wrote:

    Good morning,

    Please provide the wescot reference beginning with D3 or DM

    Kind regards

    Rebecca Stearman

    Offers Administrator

    email:  

    offers@wescot.co.uk

    Description: Description: Description: cid:image001.jpg@01CA4CD1.636A7F00

    From: Erik

    Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 September 2012 14:34
    To: Correspondence Queries
    Cc: offers
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    Yes, I send a copy of this e-mail to Wescot as a reminder of my token-payment-offer, of one pound a month untill I find new employement.

    I thought it was like you write here, with the budget-form etc., from when I went to business-school, in the eighties.

    Even if that was in Norway, I think business-law is mostly the same in the western world.

    Mostly based on old British business-law, if I’m not mistaking.

    Thank you very much for the help with this!

    The information I sent to Capital One was a new token payment-offer after I had to move to Sunderland for some months last year.

    If I remember it right.

    I now found a letter on my blog, from Capital One, from 2009, when they also complained about my signature, (so this has happened in both 2009 and 2011), which I attach.

    Thanks again for the advice!

    Best regards,

    Erik Ribsskog

    On Fri, Sep 28, 2012 at 12:37 PM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erick

    Thank you for your email about your Wescot and Capital One accounts.

    If you have concerns over the wording of the letter from Wescot, I would advise you to raise a complaint directly

    with them.

    The complaint procedure can take up to 8 weeks and if you are unhappy with any response they give you, you can raise

    this further with the financial ombudsman service.

    You don’t need to fill out the budget form that Wescot have sent you. You have advised them that you have already

    completed a budget with us. Both forms cover the same areas. If you need a copy of the budget that you completed with us, please let me know as I can send this out to you. The budget can also be sent to Capital One.

    I wouldn’t advise you to stop making payments towards the Wescot account. It is in your best interest and benefit

    that you carry on making a token payment. It will show that you are willing to pay the account off.

    If you don’t make a payment, the creditor can take further action.

    I understand you would like to keep the contact in writing but it is also best that you call them to discuss your

    concerns. This will eliminate any responses about them not receiving your letters.

    You can ask for a Data Access Request from them which will provide you with all the notes made on your account. There

    may be a charge for this request.

    Can you advise me what information you sent to Capital One for them to reject your signature? If your signature hasn’t

    changed, I would advise you to contact Capital One and ask for a further explanation, i.e. are they comparing your signature to the signature on the original credit agreement?

    Again, you can ask for a Data Access Request to see what has been noted on your account and there may be a charge

    for this request.

    I hope this has been helpful.

    If you have any further queries, please contact us on 0845 272 5400, lines are open 8am to 6pm, Monday to Friday,

    you can email us at client.service@cccs.co.uk.

    Kind regards

    Paul Marshall

    Correspondence Co-ordinator


    From: Erik

    [mailto:eribsskog@gmail.com]

    Sent: 26 September 2012 00:05
    To: Correspondence Queries
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    I’ve gone to business-school and letters shouldn’t contain lies even if they are standard letters.


    Here it’s obvious that the standard letter is used wrongly.

    I’m not making a token-payment here, you haven’t read up.


    Please escalate to your line manager.


    Regards,

    Erik Ribsskog

    PS.


    And I don’t think it’s a good idea to call these companies.


    It’s better to keep the correspondence in writing, so to keep documentation about what has been agreed.


    PS 2.


    You haven’t commented on that Capital One told me my signature wasn’t mine.


    I want to please escalate this to your line-manager.

    On Tue, Sep 25, 2012 at 10:33 AM, Correspondence Queries <client@cccs.co.uk>

    wrote:

    Hi Erik

    Thank you for contacting us about your account with Wescot.

    Creditors will often send standard collection letters out to you. Standard letters will include certain phrases that may not fit entirely, such as “we have not received a reply”.

    Unfortunately even though you are making a token payment we cannot stop creditors from contacting you. You should continue to keep your creditors up to date with your financial situation and offer them the most fair and reasonable offer you can.

    It may be best to call your creditors and speak to someone directly. That way all issues can be discussed there and then.

    If you have any further questions or need some more advise, you can call us on 0845 272 5400. Lines are open from 8am to 6pm, Monday to Friday. You can also email us at
    client.service@cccs.co.uk.

    Kind regards

    Gurj
    Correspondence Advisor

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.
    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         Client reference number
    ·         Postal address
    ·         Postcode
    ·         Telephone number
    ·         Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal

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    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information

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    Please make sure you provide this information along with your full name on every communication you send

    to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

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    We are altering the way in which we handle your correspondence to ensure we safeguard your personal

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    [Message clipped]

  • Mer om budsjett


    Gmail – Wescot Response 49597867 RE: Correspondence Reply

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Wescot Response 49597867 RE: Correspondence Reply



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Nov 2, 2012 at 2:26 PM

    To:
    Contact Us <contactus@wescot.co.uk>

    Cc:
    client.services@cccs.co.uk

    Hi,

    ok, I’ll be waiting to hear from you that my debt with you and Captial One has been deleted then.

    Thanks for the help with this!

    Best regards,


    Erik Ribsskog

    On Fri, Nov 2, 2012 at 8:27 AM, Contact Us <contactus@wescot.co.uk> wrote:

    02 November 2012

    Dear Mr

    Ribsskog

    Further to your recent email, I am sorry to note there appears to be some confusion over the account. To resolve this and offer a detailed explanation I have
    referred the points you have raised to our client and we are currently awaiting an update from them.

    I trust the above answers your query and I apologise you had to contact us again to confirm the details.

    Yours sincerely

    Funmi Olugbenga-Dada

    Account Controller

    Description: untitled

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: Tuesday, October 30, 2012 3:29 PM
    To: Contact Us
    Cc: Q&A
    Subject: Re: Wescot ResponseRE: Correspondence Reply

    Hi,

    I have explained that in the e-mail where you have highlighted a sentence in red.

    That your partner Capital One told me last year my signature wasn’t mine.

    And that you this year have lied about me not replying to your correspondence.

    And that you have made me waste my time since your partner Capital One and yourselves haven’t been able to accept my token-payment-offer like other companies like Swalec, DML and United Utilities have accepted, almost a year ago.

    This is sabotage, I think.

    I suspect you and Capital One have a secret agenda here.

    And you really should contact your English-teacher about this.

    Because I get anoyed when I have to explain the same again and again.

    And it’s a saying you have here in the UK, which says it’s no excuse for ignorance.

    So eighter you’re ignorant or slow.

    So I think you should perhaps find another job.

    Like putting spread on sandwiches, or something like that.

    Just an advice.

    Best regards,

    Erik Ribsskog

    On Tue, Oct 30, 2012 at 3:18 PM, Contact Us <contactus@wescot.co.uk> wrote:

    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding your email below. I acknowledge your comments and would like to confirm that Wescot always attempt to respond with

    an explanation or resolution as quickly as possible.

    Please advise as to why this account would be deleted, we have no details in regards to a query for this account. If you believe this balance is not due

    we would require the full details of dispute on this account. Which would allow us to investigate your query with our client.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincerely

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 30 October 2012 14:54
    To: Contact Us
    Subject: Re: Correspondence Reply

    Hi,

    this about that my debt has been deleted is something I’m still looking forward to hearing from you about.

    Perhaps you should ask your old English-teacher for advice as to what my writings meant.

    Best regards,


    Erik Ribsskog

    On Tue, Oct 30, 2012 at 1:55 PM, Contact Us <contactus@wescot.co.uk> wrote:

    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding the below account. I acknowledge your comments and would like to confirm that Wescot always attempt to respond with

    an explanation or resolution as quickly as possible.

    In your email below you have you look forward to hearing that this debt has been deleted. Please could you advise further on this, as we haveno details

    in regards to the balance being deleted.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincereley

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    From: Erik Ribsskog

    [mailto:eribsskog@gmail.com]

    Sent: 19 October 2012 10:40


    To: Correspondence Queries
    Cc: offers

    Subject: Re: Correspondence Reply

    Hi,

    ok, I don’t think I have gotten their sort-code and account-number.

    Do you know this?

    I also sent you an update, on Saturday, after the e-mail you replied to now.

    I’ll paste that in this e-mail now.


    Best regards,


    Erik Ribsskog

    PS.

    Here’s the update e-mail from Saturday:

    Hi,

    I got a new income and expenditure-form in the post from you today.

    From 11/10, with the reference D3/49597867.

    I contacted your partned Capital One last automn, regarding my new budget.


    I offered you a token-payment-agreement on £1 a month, untill I got a full-time-job.

    Capital One told me my signature wasn’t mine, so this process have stalled, since last year.


    Now you get back to me.


    I’m still unemployed but I’m trying to set a business up, on my spare-time.


    And the Jobcentre is ‘messing’ with my jobseekers allowance.


    So at the moment, I have to say I don’t have any income.


    I could get back to you when I get the jobseekers allowance back.


    And then I would offer you the same as last time, £1 a month in token-payments.

    I’ve since last year gotten a flat witch was unfurnitured.

    So any money I have left after token-payments each month I now buy furniture and other things for the flat with.

    And I was going to set up a new budget, when I got a full-time job.


    And I’m going to do that.


    But I don’t think it’s right that I have to set up a new budget now, because your partner said my signature wasn’t mine, and didn’t accept my new budget, last year.


    This has taken so much of my time now, so you should really just delete the debt, I think.


    I’m on Ladders, so I have a high income-potential.


    All the hours I’ve spent on you and Captial One should add up to arround the debt I owe you, I think.


    So I’m looking forward to hearing from you that my debt with you has been deleted!

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Fri, Oct 19, 2012 at 10:24 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Good morning Erik,

    Thank you for contacting us about Wescot.

    To make token payments to Wescot you do not need to fill in a giro slip. All you need is their sort code and account number and also

    the Wescot reference number starting with DM or D3. You then need to go into your bank and ask them to send £1 payment to Wescot by bank transfer. They may reject the offer of payment but they won’t reject the £1 payment you send and this will reduce the debt
    in time.

    If you need any advice then please do not hesitate to call us.

    Kind regards

    Faye

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 October 2012 16:13
    To: Correspondence Queries
    Cc: offers
    Subject: Re: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    I’m not paying token-payments at the moment.


    Wescot have sent me a budget-form again now.


    But as your collegue there have previously told me I don’t have to fill out this form to get token-payments.

    It should be enought that I’ve explained about my situation.

    I’ve offered Wescot a token-payment-arrangement like a ‘million’ times.


    But they haven’t sent me giros or anything.


    And this is taking a lot of my time now.

    Because I’ve been offering Wescot, (and Capital One), a token-payment-arrangement since last year now.


    And all I get are standard letters which tells lies like that I haven’t replied to their letters.


    When I’ve sent about a million e-mails to them, which I haven’t gotten replies to.


    So I now copy this e-mail to Wescot.


    And I hope they’ll send me some giros for the token-payment arrangement of £1 a month now.


    Or tell me what information they need from me to set up a direct-debit-agreement.

    So I hope this will be sorted now.


    Thanks again for the e-mail!

    Best regards,


    Erik Ribsskog

    On Thu, Oct 11, 2012 at 8:07 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hello Eric

    Thank you for copying us in to the email you have sent to Wescot.

    Please try not to worry about the contact you have received as this is a standard procedure for creditors to take. Nelson Guest & Partners are an

    internal collections department who work on behalf of Wescot to collect the outstanding balance.

    As you have contacted this creditor to advise of your current financial situation and are making token payments, you are doing all you can at this

    time. If you receive any further contact regarding this matter, please advise of this.

    I hope this is helpful and reassuring.

    If you have any queries or concerns, please do not hesitate to contact us on  0845 272 5400. Lines are open 8am to

    6pm, Monday to Friday. Email us at
    client.services@cccs.co.uk
    or go online to www.cccs.co.uk
    and follow the links to send us a web mail.                                                    

    Kind regards

    Hannah

    Correspondence Advisor

    From: Erik Ribsskog

    [mailto:eribsskog@gmail.com]

    Sent: 08 October 2012 01:14
    To: offers@wescot.co.uk
    Cc: Q&A
    Subject: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    on Saturday I got a letter from Nelson Guest & Partners Solicitiors, witch I attach a scanned copy of.


    I’m don’t have the chance to pay 50% of the dept, av the moment, unfortunately.


    I’m repeating my offer of a token-payment-arrangement again.

    (Which I’ve done many times earlier).

    I hope you can ‘stop messing around’ now, (like I think I have to call it), and just accept my token-payment-offer, like the other companies have done.

    I don’t understand why you do so much ‘mumbo-jumbo’ surrounding this.


    This should be a straight forward tokey-payment agreement.

    I hope the CCCS can tell you to stop with your funny letters and just accept my token-payment-agreement, which I have offered you, a million times, (to exaggerate, but anyway).


    Captial One even have a football-cup named after you, but you don’t seem to be a serious company.


    It’s like being on the candid camera to try get a token-payment-agreement agreed with you.


    Erik

    ———- Forwarded message ———-


    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Oct 1, 2012 at 3:32 PM
    Subject: Re: *****7867/Fwd: CCCS
    To: offers <offers@wescot.co.uk>
    Cc: Q&A <contactus@cccs.co.uk>

    Hi,

    it should be D3/49597867, (like I wrote in the subject-line in the e-mail I sent you on 20/9).

    I repeat my token-payment offer on £1 a month, like I offer all my other creditors untill I find new employment.

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Mon, Oct 1, 2012 at 8:30 AM, offers <offers@wescot.co.uk> wrote:

    Good morning,

    Please provide the wescot reference beginning with D3 or DM

    Kind regards

    Rebecca Stearman

    Offers Administrator

    email:  

    offers@wescot.co.uk

    Description: Description: Description: cid:image001.jpg@01CA4CD1.636A7F00

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 September 2012 14:34
    To: Correspondence Queries
    Cc: offers
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    Yes, I send a copy of this e-mail to Wescot as a reminder of my token-payment-offer, of one pound a month untill I find new employement.


    I thought it was like you write here, with the budget-form etc., from when I went to business-school, in the eighties.


    Even if that was in Norway, I think business-law is mostly the same in the western world.


    Mostly based on old British business-law, if I’m not mistaking.

    Thank you very much for the help with this!

    The information I sent to Capital One was a new token payment-offer after I had to move to Sunderland for some months last year.


    If I remember it right.


    I now found a letter on my blog, from Capital One, from 2009, when they also complained about my signature, (so this has happened in both 2009 and 2011), which I attach.

    Thanks again for the advice!

    Best regards,


    Erik Ribsskog

    On Fri, Sep 28, 2012 at 12:37 PM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erick

    Thank you for your email about your Wescot and Capital One accounts.

    If you have concerns over the wording of the letter from Wescot, I would advise you to raise a complaint directly with them.

    The complaint procedure can take up to 8 weeks and if you are unhappy with any response they give you, you can raise this further with the financial

    ombudsman service.

    You don’t need to fill out the budget form that Wescot have sent you. You have advised them that you have already completed a budget with us. Both forms

    cover the same areas. If you need a copy of the budget that you completed with us, please let me know as I can send this out to you. The budget can also be sent to Capital One.

    I wouldn’t advise you to stop making payments towards the Wescot account. It is in your best interest and benefit that you carry on making a token payment.

    It will show that you are willing to pay the account off.

    If you don’t make a payment, the creditor can take further action.

    I understand you would like to keep the contact in writing but it is also best that you call them to discuss your concerns. This will eliminate any responses

    about them not receiving your letters.

    You can ask for a Data Access Request from them which will provide you with all the notes made on your account. There may be a charge for this request.

    Can you advise me what information you sent to Capital One for them to reject your signature? If your signature hasn’t changed, I would advise you to

    contact Capital One and ask for a further explanation, i.e. are they comparing your signature to the signature on the original credit agreement?

    Again, you can ask for a Data Access Request to see what has been noted on your account and there may be a charge for this request.

    I hope this has been helpful.

    If you have any further queries, please contact us on 0845 272 5400, lines are open 8am to 6pm, Monday to Friday, you can email us at

    client.service@cccs.co.uk.

    Kind regards

    Paul Marshall

    Correspondence Co-ordinator


    From: Erik

    [mailto:eribsskog@gmail.com]

    Sent: 26 September 2012 00:05
    To: Correspondence Queries
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    I’ve gone to business-school and letters shouldn’t contain lies even if they are standard letters.


    Here it’s obvious that the standard letter is used wrongly.

    I’m not making a token-payment here, you haven’t read up.


    Please escalate to your line manager.


    Regards,

    Erik Ribsskog

    PS.


    And I don’t think it’s a good idea to call these companies.


    It’s better to keep the correspondence in writing, so to keep documentation about what has been agreed.


    PS 2.


    You haven’t commented on that Capital One told me my signature wasn’t mine.


    I want to please escalate this to your line-manager.

    On Tue, Sep 25, 2012 at 10:33 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erik

    Thank you for contacting us about your account with Wescot.

    Creditors will often send standard collection letters out to you. Standard letters will include certain phrases that may not fit entirely, such as “we have not received a reply”.

    Unfortunately even though you are making a token payment we cannot stop creditors from contacting you. You should continue to keep your creditors up to date with your financial situation and offer them the most fair and reasonable offer you can.

    It may be best to call your creditors and speak to someone directly. That way all issues can be discussed there and then.

    If you have any further questions or need some more advise, you can call us on 0845 272 5400. Lines are open from 8am to 6pm, Monday to Friday. You can also email us at
    client.service@cccs.co.uk.

    Kind regards

    Gurj
    Correspondence Advisor

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.
    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         Client reference number
    ·         Postal address
    ·         Postcode
    ·         Telephone number
    ·         Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         

    Client reference number

    ·         

    Postal address

    ·         

    Postcode

    ·         

    Telephone number

    ·         

    Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you

    for these details and this may delay your reply.

    Thank you

    The Correspondence Team

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    Please consider the environment before printing this e-mail.

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         

    Client reference number

    ·         

    Postal address

    ·         

    Postcode

    ·         

    Telephone number

    ·         

    Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you

    for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         

    Client reference number

    ·         

    Postal address

    ·         

    Postcode

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    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you

    for these details and this may delay your reply.

    Thank you

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    —–Original Message—–


    From: Erik ******* [mailto:eribsskog@gmail.com]
    Sent: 20 September 2012 14:41
    To: offers
    Cc: Q&A
    Subject: Your ref: ******7867/Fwd: CCCS

    Hi,

    I’m refering to your Final Notice-letter from 17/9, which I recieved today.

    You there write: ‘but we have not received a replyto our previous correspondence’.

    But this isn’t right, I’ve earlier written to you e-mails a lot of times offering a token-payment.

    Is this the Candid Camera?

    Your partner Capital One also did a practical joke like this, when they told me my signature wasn’t mine last year.

    Please stop with the monkey-business, and be serious.

    I hope the CCCS can stop your funny bailiff-actions and lies.

    Erik ****

    ———- Forwarded message ———-
    From: Q&A <contactus@cccs.co.uk>
    Date: Mon, 20 Aug 2012 17:37:39 +0100
    Subject: CCCS
    To: Erik******** <eribsskog@gmail.com>

    Good afternoon

    Thank you for your email.

    There isn’t anything in the Consumer credit Act that states you must supply these details to a creditor. You can always provide them a copy of the budget and list of creditors that you have done through us.

    Regardless of whether they accept the offer or not please continue to make the token payment.

    Kind regards

    Jonathan

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    P Please consider the environment before printing this e-mail.

    ________________________________

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 19 August 2012 20:59
    To: Q&A
    Cc: offers@wescot.co.uk
    Subject: Problems with Wescot/Fwd: Update/Fwd: Wescot reference:
    *******867 (Regarding Capital One-debt).

    Hi,

    I’ve told Wescot I’m unemployed and have offered them a £1 monthly token-payment untill I find new employment.

    (Like I’ve offered my other creditors).

    Wescot don’t accept but wants me to fill out an income and expenditure-form.

    I can’t remember that you at CCCS have mentioned that I have to fill out a form like that, when I do budget-work.

    It’s like they go a bit to close, and this seems unecessary, to me.

    What do you think at CCCS about this?

    Does the law say that I have to fill out a form like that?

    I attach the letter from Wescot.

    Yours sincerely,

    Erik *******

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 10, 2012 at 10:35 PM
    Subject: Update/Fwd: Wescot reference: *******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I got an income and expenditure-form, in the post, from you, earlier this week.

    I don’t understand the point in me filling out that form.

    I’ve already told you that I’m on budget in co-operation, with the CCCS, and that I only can afford to pay a token-payment, (on £1), untill I find new employment.

    So this is my offer.

    I don’t understand why you send me this form.

    I think is unnessesary paper-work then.

    None of my other creditors have sent me a form like that.

    They have just accepted my token-payment-offer.

    So I hope you can set up a direct debit-agreement, for £1 a month, for this debt.

    Hope this is alright!

    Best regards,

    Erik *********

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Jul 21, 2012 at 10:31 AM
    Subject: Wescot reference: ******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I’m refering to your letter from 19/7, which I got in the post today.

    I’m currently unemployed, and on a budget in co-operation, with CCCS.

    My offer to you is the same as to my other creditors, and that is that I pay a one pound token-payment, each month, until I find new employment.

    Hope this is alright!

    Yours sincerely,

    Erik ********

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    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.
    The contents or opinions expressed within this email are not intended to
    represent the views of CCCS unless specifically stated to be so.
    This email is not guaranteed to be free from any computer viruses, although
    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.
    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).
    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT

    http://www.cccs.co.uk
    ———————————————————————This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination

    of this communication is strictly prohibited. If you have received this information

    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

    Company No 2757055. Registered Charity No. 1016630″


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery
    of the message to the intended recipient) please notify us immediately (on 01482 590590 (UK) or
    +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent.Please note that Wescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the
    opinions and views of Wescot Credit Services Ltd.

    VISIT OUR WEBSITE AT

    http://www.cccs.co.uk
    ———————————————————————This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination

    of this communication is strictly prohibited. If you have received this information

    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT

    http://www.cccs.co.uk
    ———————————————————————This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination

    of this communication is strictly prohibited. If you have received this information

    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

    Company No 2757055. Registered Charity No. 1016630″


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to
    the intended recipient) please notify us immediately (on 01482 590590 (UK) or
    +44 1482 590590
    (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note thatWescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views
    of Wescot Credit Services Ltd.


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to
    the intended recipient) please notify us immediately (on 01482 590590 (UK) or
    +44 1482 590590
    (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note thatWescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views
    of Wescot Credit Services Ltd.

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient)
    please notify us immediately (on 01482 590590 (UK) or +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note that Wescot Credit Services Ltd
    does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of Wescot Credit Services
    Ltd.

  • Mer om budsjett


    Gmail – CCCS

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    CCCS



    Erik Ribsskog

    <eribsskog@gmail.com>


    Wed, Oct 31, 2012 at 2:10 PM

    To:
    Q&A <contactus@cccs.co.uk>

    Cc:
    client.services@cccs.co.uk

    Bcc:
    offers <offers@wescot.co.uk>

    Hi,

    thank you very much for your e-mail.

    I’ll copy this e-mail to your client services-depatment then.
    Maybe they can give me advice on how to get Wescot to delete my debt.


    Because they contact me all the time with their e-mails and ‘funny’ letters.

    So I think that’s the only way to get them to stop wasting my time.
    I’ve promised them I’ll start to pay them token-payments when I get my Jobseekers Allowance back.


    Still they harass me and sabotage against me, like I explain about in more detail in the e-mail you replied to.


    Thanks again for the advice!

    Best regards,


    Erik Ribsskog

    On Wed, Oct 31, 2012 at 10:56 AM, Q&A <contactus@cccs.co.uk> wrote:

    Good morning

    Thank you for your recent e-mail.

    As stated in the below emails the address that you need to send any such correspondence to is client.services@cccs.co.uk

    Thank you for contacting CCCS.

    If you have any further queries you can reply to this e-mail, use Online Chat or call us on free-phone 0800 197 1704 (weekdays 8am until 8pm).

    Kind regards

    Lauren

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 30 October 2012 15:29
    To: Contact Us
    Cc: Q&A
    Subject: Re: Wescot ResponseRE: Correspondence Reply

    Hi,

    I have explained that in the e-mail where you have highlighted a sentence in red.

    That your partner Capital One told me last year my signature wasn’t mine.

    And that you this year have lied about me not replying to your correspondence.

    And that you have made me waste my time since your partner Capital One and yourselves haven’t been able to accept my token-payment-offer like other companies like Swalec, DML and United Utilities have accepted, almost a year ago.

    This is sabotage, I think.
    I suspect you and Capital One have a secret agenda here.

    And you really should contact your English-teacher about this.

    Because I get anoyed when I have to explain the same again and again.

    And it’s a saying you have here in the UK, which says it’s no excuse for ignorance.

    So eighter you’re ignorant or slow.
    So I think you should perhaps find another job.


    Like putting spread on sandwiches, or something like that.

    Just an advice.

    Best regards,


    Erik Ribsskog
    On Tue, Oct 30, 2012 at 3:18 PM, Contact Us <contactus@wescot.co.uk> wrote:
    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding your email below. I acknowledge your comments and would like to confirm that Wescot always attempt to respond with an explanation or resolution as quickly as possible.

    Please advise as to why this account would be deleted, we have no details in regards to a query for this account. If you believe this balance is not due we would require the full details of dispute on this account. Which would allow us to investigate your query with our client.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincerely

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 30 October 2012 14:54
    To: Contact Us
    Subject: Re: Correspondence Reply

    Hi,
    this about that my debt has been deleted is something I’m still looking forward to hearing from you about.

    Perhaps you should ask your old English-teacher for advice as to what my writings meant.

    Best regards,


    Erik Ribsskog

    On Tue, Oct 30, 2012 at 1:55 PM, Contact Us <contactus@wescot.co.uk> wrote:
    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding the below account. I acknowledge your comments and would like to confirm that Wescot always attempt to respond with an explanation or resolution as quickly as possible.

    In your email below you have you look forward to hearing that this debt has been deleted. Please could you advise further on this, as we haveno details in regards to the balance being deleted.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincereley

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 October 2012 10:40


    To: Correspondence Queries
    Cc: offers
    Subject: Re: Correspondence Reply
    Hi,
    ok, I don’t think I have gotten their sort-code and account-number.
    Do you know this?
    I also sent you an update, on Saturday, after the e-mail you replied to now.

    I’ll paste that in this e-mail now.

    Best regards,

    Erik Ribsskog

    PS.

    Here’s the update e-mail from Saturday:

    Hi,

    I got a new income and expenditure-form in the post from you today.

    From 11/10, with the reference D3/49597867.

    I contacted your partned Capital One last automn, regarding my new budget.


    I offered you a token-payment-agreement on £1 a month, untill I got a full-time-job.

    Capital One told me my signature wasn’t mine, so this process have stalled, since last year.


    Now you get back to me.

    I’m still unemployed but I’m trying to set a business up, on my spare-time.

    And the Jobcentre is ‘messing’ with my jobseekers allowance.

    So at the moment, I have to say I don’t have any income.


    I could get back to you when I get the jobseekers allowance back.


    And then I would offer you the same as last time, £1 a month in token-payments.

    I’ve since last year gotten a flat witch was unfurnitured.

    So any money I have left after token-payments each month I now buy furniture and other things for the flat with.

    And I was going to set up a new budget, when I got a full-time job.


    And I’m going to do that.


    But I don’t think it’s right that I have to set up a new budget now, because your partner said my signature wasn’t mine, and didn’t accept my new budget, last year.


    This has taken so much of my time now, so you should really just delete the debt, I think.


    I’m on Ladders, so I have a high income-potential.


    All the hours I’ve spent on you and Captial One should add up to arround the debt I owe you, I think.


    So I’m looking forward to hearing from you that my debt with you has been deleted!

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Fri, Oct 19, 2012 at 10:24 AM, Correspondence Queries <client@cccs.co.uk> wrote:
    Good morning Erik,

    Thank you for contacting us about Wescot.

    To make token payments to Wescot you do not need to fill in a giro slip. All you need is their sort code and account number and also the Wescot reference number starting with DM or D3. You then need to go into your bank and ask them to send £1 payment to Wescot by bank transfer. They may reject the offer of payment but they won’t reject the £1 payment you send and this will reduce the debt in time.

    If you need any advice then please do not hesitate to call us.

    Kind regards

    Faye

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 October 2012 16:13
    To: Correspondence Queries
    Cc: offers
    Subject: Re: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    I’m not paying token-payments at the moment.

    Wescot have sent me a budget-form again now.


    But as your collegue there have previously told me I don’t have to fill out this form to get token-payments.

    It should be enought that I’ve explained about my situation.

    I’ve offered Wescot a token-payment-arrangement like a ‘million’ times.


    But they haven’t sent me giros or anything.

    And this is taking a lot of my time now.
    Because I’ve been offering Wescot, (and Capital One), a token-payment-arrangement since last year now.

    And all I get are standard letters which tells lies like that I haven’t replied to their letters.


    When I’ve sent about a million e-mails to them, which I haven’t gotten replies to.

    So I now copy this e-mail to Wescot.


    And I hope they’ll send me some giros for the token-payment arrangement of £1 a month now.

    Or tell me what information they need from me to set up a direct-debit-agreement.

    So I hope this will be sorted now.

    Thanks again for the e-mail!

    Best regards,


    Erik Ribsskog
    On Thu, Oct 11, 2012 at 8:07 AM, Correspondence Queries <client@cccs.co.uk> wrote:
    Hello Eric

    Thank you for copying us in to the email you have sent to Wescot.

    Please try not to worry about the contact you have received as this is a standard procedure for creditors to take. Nelson Guest & Partners are an internal collections department who work on behalf of Wescot to collect the outstanding balance.

    As you have contacted this creditor to advise of your current financial situation and are making token payments, you are doing all you can at this time. If you receive any further contact regarding this matter, please advise of this.

    I hope this is helpful and reassuring.

    If you have any queries or concerns, please do not hesitate to contact us on  0845 272 5400. Lines are open 8am to 6pm, Monday to Friday. Email us at client.services@cccs.co.uk or go online to www.cccs.co.uk and follow the links to send us a web mail.                                                      

    Kind regards

    Hannah

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 08 October 2012 01:14
    To: offers@wescot.co.uk
    Cc: Q&A
    Subject: Update/Fwd: *****7867/Fwd: CCCS

    Hi,
    on Saturday I got a letter from Nelson Guest & Partners Solicitiors, witch I attach a scanned copy of.

    I’m don’t have the chance to pay 50% of the dept, av the moment, unfortunately.

    I’m repeating my offer of a token-payment-arrangement again.

    (Which I’ve done many times earlier).

    I hope you can ‘stop messing around’ now, (like I think I have to call it), and just accept my token-payment-offer, like the other companies have done.

    I don’t understand why you do so much ‘mumbo-jumbo’ surrounding this.

    This should be a straight forward tokey-payment agreement.

    I hope the CCCS can tell you to stop with your funny letters and just accept my token-payment-agreement, which I have offered you, a million times, (to exaggerate, but anyway).


    Captial One even have a football-cup named after you, but you don’t seem to be a serious company.

    It’s like being on the candid camera to try get a token-payment-agreement agreed with you.


    Erik
    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Oct 1, 2012 at 3:32 PM
    Subject: Re: *****7867/Fwd: CCCS

    To: offers <offers@wescot.co.uk>
    Cc: Q&A <contactus@cccs.co.uk>

    Hi,

    it should be D3/49597867, (like I wrote in the subject-line in the e-mail I sent you on 20/9).

    I repeat my token-payment offer on £1 a month, like I offer all my other creditors untill I find new employment.
    Hope this is alright!

    Best regards,


    Erik Ribsskog
    On Mon, Oct 1, 2012 at 8:30 AM, offers <offers@wescot.co.uk> wrote:

    Good morning,

    Please provide the wescot reference beginning with D3 or DM

    Kind regards

    Rebecca Stearman

    Offers Administrator

    Description: Description: Description: cid:image001.jpg@01CA4CD1.636A7F00

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 September 2012 14:34
    To: Correspondence Queries
    Cc: offers
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    Yes, I send a copy of this e-mail to Wescot as a reminder of my token-payment-offer, of one pound a month untill I find new employement.


    I thought it was like you write here, with the budget-form etc., from when I went to business-school, in the eighties.

    Even if that was in Norway, I think business-law is mostly the same in the western world.


    Mostly based on old British business-law, if I’m not mistaking.
    Thank you very much for the help with this!

    The information I sent to Capital One was a new token payment-offer after I had to move to Sunderland for some months last year.


    If I remember it right.


    I now found a letter on my blog, from Capital One, from 2009, when they also complained about my signature, (so this has happened in both 2009 and 2011), which I attach.

    Thanks again for the advice!

    Best regards,


    Erik Ribsskog
    On Fri, Sep 28, 2012 at 12:37 PM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erick

    Thank you for your email about your Wescot and Capital One accounts.

    If you have concerns over the wording of the letter from Wescot, I would advise you to raise a complaint directly with them.

    The complaint procedure can take up to 8 weeks and if you are unhappy with any response they give you, you can raise this further with the financial ombudsman service.

    You don’t need to fill out the budget form that Wescot have sent you. You have advised them that you have already completed a budget with us. Both forms cover the same areas. If you need a copy of the budget that you completed with us, please let me know as I can send this out to you. The budget can also be sent to Capital One.

    I wouldn’t advise you to stop making payments towards the Wescot account. It is in your best interest and benefit that you carry on making a token payment. It will show that you are willing to pay the account off.

    If you don’t make a payment, the creditor can take further action.

    I understand you would like to keep the contact in writing but it is also best that you call them to discuss your concerns. This will eliminate any responses about them not receiving your letters.

    You can ask for a Data Access Request from them which will provide you with all the notes made on your account. There may be a charge for this request.

    Can you advise me what information you sent to Capital One for them to reject your signature? If your signature hasn’t changed, I would advise you to contact Capital One and ask for a further explanation, i.e. are they comparing your signature to the signature on the original credit agreement?

    Again, you can ask for a Data Access Request to see what has been noted on your account and there may be a charge for this request.

    I hope this has been helpful.

    If you have any further queries, please contact us on 0845 272 5400, lines are open 8am to 6pm, Monday to Friday, you can email us at client.service@cccs.co.uk.

    Kind regards

    Paul Marshall
    Correspondence Co-ordinator


    Sent: 26 September 2012 00:05
    To: Correspondence Queries
    Subject: Re: *****7867/Fwd: CCCS

    Hi,
    I’ve gone to business-school and letters shouldn’t contain lies even if they are standard letters.

    Here it’s obvious that the standard letter is used wrongly.

    I’m not making a token-payment here, you haven’t read up.


    Please escalate to your line manager.

    Regards,

    Erik Ribsskog

    PS.


    And I don’t think it’s a good idea to call these companies.


    It’s better to keep the correspondence in writing, so to keep documentation about what has been agreed.


    PS 2.


    You haven’t commented on that Capital One told me my signature wasn’t mine.


    I want to please escalate this to your line-manager.

    On Tue, Sep 25, 2012 at 10:33 AM, Correspondence Queries <client@cccs.co.uk> wrote:
    Hi Erik

    Thank you for contacting us about your account with Wescot.

    Creditors will often send standard collection letters out to you. Standard letters will include certain phrases that may not fit entirely, such as “we have not received a reply”.

    Unfortunately even though you are making a token payment we cannot stop creditors from contacting you. You should continue to keep your creditors up to date with your financial situation and offer them the most fair and reasonable offer you can.

    It may be best to call your creditors and speak to someone directly. That way all issues can be discussed there and then.

    If you have any further questions or need some more advise, you can call us on 0845 272 5400. Lines are open from 8am to 6pm, Monday to Friday. You can also email us at client.service@cccs.co.uk.

    Kind regards

    Gurj
    Correspondence Advisor

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.
    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         Client reference number
    ·         Postal address
    ·         Postcode
    ·         Telephone number
    ·         Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.
    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·          Client reference number

    ·          Postal address

    ·          Postcode

    ·          Telephone number

    ·          Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team
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    P  Please consider the environment before printing this e-mail.

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.
    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·          Client reference number

    ·          Postal address

    ·          Postcode

    ·          Telephone number

    ·          Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.
    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·          Client reference number

    ·          Postal address

    ·          Postcode

    ·          Telephone number

    ·          Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

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    P  Please consider the environment before printing this e-mail.

    —–Original Message—–


    From: Erik ******* [mailto:eribsskog@gmail.com]
    Sent: 20 September 2012 14:41
    To: offers
    Cc: Q&A
    Subject: Your ref: ******7867/Fwd: CCCS

    Hi,

    I’m refering to your Final Notice-letter from 17/9, which I recieved today.

    You there write: ‘but we have not received a replyto our previous correspondence’.

    But this isn’t right, I’ve earlier written to you e-mails a lot of times offering a token-payment.

    Is this the Candid Camera?

    Your partner Capital One also did a practical joke like this, when they told me my signature wasn’t mine last year.

    Please stop with the monkey-business, and be serious.

    I hope the CCCS can stop your funny bailiff-actions and lies.

    Erik ****

    ———- Forwarded message ———-
    From: Q&A <contactus@cccs.co.uk>
    Date: Mon, 20 Aug 2012 17:37:39 +0100
    Subject: CCCS
    To: Erik******** <eribsskog@gmail.com>

    Good afternoon

    Thank you for your email.

    There isn’t anything in the Consumer credit Act that states you must supply these details to a creditor. You can always provide them a copy of the budget and list of creditors that you have done through us.

    Regardless of whether they accept the offer or not please continue to make the token payment.

    Kind regards

    Jonathan

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    ________________________________

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 19 August 2012 20:59
    To: Q&A
    Cc: offers@wescot.co.uk
    Subject: Problems with Wescot/Fwd: Update/Fwd: Wescot reference:
    *******867 (Regarding Capital One-debt).

    Hi,

    I’ve told Wescot I’m unemployed and have offered them a £1 monthly token-payment untill I find new employment.

    (Like I’ve offered my other creditors).

    Wescot don’t accept but wants me to fill out an income and expenditure-form.

    I can’t remember that you at CCCS have mentioned that I have to fill out a form like that, when I do budget-work.

    It’s like they go a bit to close, and this seems unecessary, to me.

    What do you think at CCCS about this?

    Does the law say that I have to fill out a form like that?

    I attach the letter from Wescot.

    Yours sincerely,

    Erik *******

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 10, 2012 at 10:35 PM
    Subject: Update/Fwd: Wescot reference: *******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I got an income and expenditure-form, in the post, from you, earlier this week.

    I don’t understand the point in me filling out that form.

    I’ve already told you that I’m on budget in co-operation, with the CCCS, and that I only can afford to pay a token-payment, (on £1), untill I find new employment.

    So this is my offer.

    I don’t understand why you send me this form.

    I think is unnessesary paper-work then.

    None of my other creditors have sent me a form like that.

    They have just accepted my token-payment-offer.

    So I hope you can set up a direct debit-agreement, for £1 a month, for this debt.

    Hope this is alright!

    Best regards,

    Erik *********

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Jul 21, 2012 at 10:31 AM
    Subject: Wescot reference: ******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I’m refering to your letter from 19/7, which I got in the post today.

    I’m currently unemployed, and on a budget in co-operation, with CCCS.

    My offer to you is the same as to my other creditors, and that is that I pay a one pound token-payment, each month, until I find new employment.

    Hope this is alright!

    Yours sincerely,

    Erik ********

    VISIT OUR WEBSITE AT http://www.cccs.co.uk/
    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.
    The contents or opinions expressed within this email are not intended to
    represent the views of CCCS unless specifically stated to be so.
    This email is not guaranteed to be free from any computer viruses, although
    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.
    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).
    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT http://www.cccs.co.uk

    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference
    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient) please notify us immediately (on 01482 590590 (UK) or +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note that Wescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of Wescot Credit Services Ltd.

    VISIT OUR WEBSITE AT http://www.cccs.co.uk

    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT http://www.cccs.co.uk

    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    Please consider the environment before printing this email. Wescot, helping to make a difference
    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient) please notify us immediately (on 01482 590590 (UK) or +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.
    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note that Wescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of Wescot Credit Services Ltd.

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference
    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient) please notify us immediately (on 01482 590590 (UK) or +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.
    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note that Wescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of Wescot Credit Services Ltd.

  • Jeg sendte en ny e-post til CCCS


    Gmail Erik Ribsskog <eribsskog@gmail.com>

    Correspondence Reply

    Erik Ribsskog <eribsskog@gmail.com> Wed, Oct 24, 2012 at 11:06 AM

    To: Correspondence Queries <client@cccs.co.uk>

    Hi,

    my address is 10 Keith Court, Keith Avenue, Liverpool, L4 5XJ.
    The creditor is Wescot, the reference number is D3/49597867, and the debt is around £600.
    I intend to start paying Wescot token-payments, from next month.
    But the Jobcentre have stopped my jobseekers-allowance, for no good reason.
    They have missed four payments now.
    So I haven't gotten my jobseekers allowance for more than two months.
    So it's difficult for me to pay my token-payments to Wescot, DML, United Utilities, Swalec etc. now.
    So I wondered if you could please contact the Jobcentre and get them to send me my four jobseekers allowances which are long overdue.
    Thanks in advance for any help!

    Best regards,

    Erik Ribsskog

    On Wed, Oct 24, 2012 at 9:43 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Good morning Erik,

    Thank you for your email.

    We need further details from you before we can deal with your query. As well as your full name, please also provide us with two of the following pieces of information:

    • Your client reference number.

    • Your full postal address including postcode.

    • Your phone number.

    • The creditor name, reference number and balance of one of the debts that we have a record of.

    If you can forward your query back to us with this information we will deal with this as soon as possible.

    Please contact us if you have any queries. We are available on 0845 272 5400, Monday to Friday, 8am to 6pm. You can also keep us updated about your details through our website, at www.cccs.co.uk.

    Kind regards

    Faye

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 20 October 2012 08:13
    To: offers
    Cc: Q&A; Contact-Us
    Subject: Stephen Wood, Customer Relations Associate – Your Ref: SW/30139-12

    Hi,

    I'm refering to your letter from 18/10, which I recieved yesterday.

    At the moment there is a problem with the Jobcentre, so I don't get my Jobseekers Allowance, at the moment.

    But I'm going to start to send you token-payments monthly from the 30th of next month, if I get my Jobseekers Allowance back.

    If haven't gotten my Jobseekers Allowance back by then, I'm going to update you, on this e-mail address.

    Thanks again for the letter!

    Yours sincerely,

    Erik

    Twitter Follow us on Twitter
    http://twitter.com/moneyaware

    Read the MoneyAware blog
    http://moneyaware.co.uk

    P Please consider the environment before printing this e-mail.

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    · Client reference number

    · Postal address

    · Postcode

    · Telephone number

    · Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    VISIT OUR WEBSITE AT http://www.cccs.co.uk
    ———————————————————————
    This email message is intended for the individual to whom it's addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.
    The contents or opinions expressed within this email are not intended to
    represent the views of CCCS unless specifically stated to be so.
    This email is not guaranteed to be free from any computer viruses, although
    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.
    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service ("CCCS").
    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630"



  • Jeg sendte en ny e-post til CCCS


    Gmail – Correspondence Reply

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Correspondence Reply



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Oct 23, 2012 at 10:56 AM

    To:
    Correspondence Queries <client@cccs.co.uk>

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>

    Hi,

    thanks for your reply!

    I’ve gotten a letter from Wescot now with their account-details.

    So I intend to start paying them token-payments from next month.

    The problem now is that the Jobcentre has stopped sending me my jobseekers allowance.


    This is making problems for my budget, since I don’t have any income.

    Could you please tell the Jobcentre to start answering my complaints and send me my jobseekers allowance?

    They have missed four fourtnightly payments now.


    So it’s been more than two months since their last payment.
    Thanks in advance for any help with this!

    Best regards,


    Erik Ribsskog

    On Tue, Oct 23, 2012 at 10:20 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erik.

    Thank you for your email.
    You will need to contact Wescot directly to request their details for you to make tokens to them.
    Kind regards

    Simone

    Correspondence Advisor
    0845 272 5400

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 October 2012 10:40


    To: Correspondence Queries
    Cc: offers

    Subject: Re: Correspondence Reply

    Hi,
    ok, I don’t think I have gotten their sort-code and account-number.

    Do you know this?
    I also sent you an update, on Saturday, after the e-mail you replied to now.

    I’ll paste that in this e-mail now.

    Best regards,

    Erik Ribsskog

    PS.

    Here’s the update e-mail from Saturday:

    Hi,

    I got a new income and expenditure-form in the post from you today.

    From 11/10, with the reference D3/49597867.

    I contacted your partned Capital One last automn, regarding my new budget.


    I offered you a token-payment-agreement on £1 a month, untill I got a full-time-job.

    Capital One told me my signature wasn’t mine, so this process have stalled, since last year.


    Now you get back to me.

    I’m still unemployed but I’m trying to set a business up, on my spare-time.

    And the Jobcentre is ‘messing’ with my jobseekers allowance.

    So at the moment, I have to say I don’t have any income.


    I could get back to you when I get the jobseekers allowance back.


    And then I would offer you the same as last time, £1 a month in token-payments.

    I’ve since last year gotten a flat witch was unfurnitured.

    So any money I have left after token-payments each month I now buy furniture and other things for the flat with.

    And I was going to set up a new budget, when I got a full-time job.


    And I’m going to do that.


    But I don’t think it’s right that I have to set up a new budget now, because your partner said my signature wasn’t mine, and didn’t accept my new budget, last year.


    This has taken so much of my time now, so you should really just delete the debt, I think.


    I’m on Ladders, so I have a high income-potential.


    All the hours I’ve spent on you and Captial One should add up to arround the debt I owe you, I think.


    So I’m looking forward to hearing from you that my debt with you has been deleted!

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Fri, Oct 19, 2012 at 10:24 AM, Correspondence Queries <client@cccs.co.uk> wrote:
    Good morning Erik,

    Thank you for contacting us about Wescot.

    To make token payments to Wescot you do not need to fill in a giro slip. All you need is their sort code and account number and also the Wescot reference number starting with DM or D3. You then need to go into your bank and ask them to send £1 payment to Wescot by bank transfer. They may reject the offer of payment but they won’t reject the £1 payment you send and this will reduce the debt in time.

    If you need any advice then please do not hesitate to call us.

    Kind regards

    Faye

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 October 2012 16:13
    To: Correspondence Queries
    Cc: offers
    Subject: Re: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    I’m not paying token-payments at the moment.

    Wescot have sent me a budget-form again now.


    But as your collegue there have previously told me I don’t have to fill out this form to get token-payments.

    It should be enought that I’ve explained about my situation.

    I’ve offered Wescot a token-payment-arrangement like a ‘million’ times.


    But they haven’t sent me giros or anything.

    And this is taking a lot of my time now.
    Because I’ve been offering Wescot, (and Capital One), a token-payment-arrangement since last year now.

    And all I get are standard letters which tells lies like that I haven’t replied to their letters.


    When I’ve sent about a million e-mails to them, which I haven’t gotten replies to.

    So I now copy this e-mail to Wescot.


    And I hope they’ll send me some giros for the token-payment arrangement of £1 a month now.

    Or tell me what information they need from me to set up a direct-debit-agreement.

    So I hope this will be sorted now.

    Thanks again for the e-mail!

    Best regards,


    Erik Ribsskog
    On Thu, Oct 11, 2012 at 8:07 AM, Correspondence Queries <client@cccs.co.uk> wrote:
    Hello Eric

    Thank you for copying us in to the email you have sent to Wescot.

    Please try not to worry about the contact you have received as this is a standard procedure for creditors to take. Nelson Guest & Partners are an internal collections department who work on behalf of Wescot to collect the outstanding balance.

    As you have contacted this creditor to advise of your current financial situation and are making token payments, you are doing all you can at this time. If you receive any further contact regarding this matter, please advise of this.

    I hope this is helpful and reassuring.

    If you have any queries or concerns, please do not hesitate to contact us on  0845 272 5400. Lines are open 8am to 6pm, Monday to Friday. Email us at client.services@cccs.co.uk or go online to www.cccs.co.uk and follow the links to send us a web mail.                                                      

    Kind regards

    Hannah

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 08 October 2012 01:14
    To: offers@wescot.co.uk
    Cc: Q&A
    Subject: Update/Fwd: *****7867/Fwd: CCCS

    Hi,
    on Saturday I got a letter from Nelson Guest & Partners Solicitiors, witch I attach a scanned copy of.

    I’m don’t have the chance to pay 50% of the dept, av the moment, unfortunately.

    I’m repeating my offer of a token-payment-arrangement again.

    (Which I’ve done many times earlier).

    I hope you can ‘stop messing around’ now, (like I think I have to call it), and just accept my token-payment-offer, like the other companies have done.

    I don’t understand why you do so much ‘mumbo-jumbo’ surrounding this.

    This should be a straight forward tokey-payment agreement.

    I hope the CCCS can tell you to stop with your funny letters and just accept my token-payment-agreement, which I have offered you, a million times, (to exaggerate, but anyway).


    Captial One even have a football-cup named after you, but you don’t seem to be a serious company.

    It’s like being on the candid camera to try get a token-payment-agreement agreed with you.


    Erik
    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Oct 1, 2012 at 3:32 PM
    Subject: Re: *****7867/Fwd: CCCS

    To: offers <offers@wescot.co.uk>
    Cc: Q&A <contactus@cccs.co.uk>

    Hi,

    it should be D3/49597867, (like I wrote in the subject-line in the e-mail I sent you on 20/9).

    I repeat my token-payment offer on £1 a month, like I offer all my other creditors untill I find new employment.
    Hope this is alright!

    Best regards,


    Erik Ribsskog
    On Mon, Oct 1, 2012 at 8:30 AM, offers <offers@wescot.co.uk> wrote:

    Good morning,

    Please provide the wescot reference beginning with D3 or DM

    Kind regards

    Rebecca Stearman

    Offers Administrator

    email:   offers@wescot.co.uk

    Description: Description: Description: cid:image001.jpg@01CA4CD1.636A7F00

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 September 2012 14:34
    To: Correspondence Queries
    Cc: offers
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    Yes, I send a copy of this e-mail to Wescot as a reminder of my token-payment-offer, of one pound a month untill I find new employement.


    I thought it was like you write here, with the budget-form etc., from when I went to business-school, in the eighties.

    Even if that was in Norway, I think business-law is mostly the same in the western world.


    Mostly based on old British business-law, if I’m not mistaking.
    Thank you very much for the help with this!

    The information I sent to Capital One was a new token payment-offer after I had to move to Sunderland for some months last year.


    If I remember it right.


    I now found a letter on my blog, from Capital One, from 2009, when they also complained about my signature, (so this has happened in both 2009 and 2011), which I attach.

    Thanks again for the advice!

    Best regards,


    Erik Ribsskog
    On Fri, Sep 28, 2012 at 12:37 PM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erick

    Thank you for your email about your Wescot and Capital One accounts.

    If you have concerns over the wording of the letter from Wescot, I would advise you to raise a complaint directly with them.

    The complaint procedure can take up to 8 weeks and if you are unhappy with any response they give you, you can raise this further with the financial ombudsman service.

    You don’t need to fill out the budget form that Wescot have sent you. You have advised them that you have already completed a budget with us. Both forms cover the same areas. If you need a copy of the budget that you completed with us, please let me know as I can send this out to you. The budget can also be sent to Capital One.

    I wouldn’t advise you to stop making payments towards the Wescot account. It is in your best interest and benefit that you carry on making a token payment. It will show that you are willing to pay the account off.

    If you don’t make a payment, the creditor can take further action./span>

    I understand you would like to keep the contact in writing but it is also best that you call them to discuss your concerns. This will eliminate any responses about them not receiving your letters.

    You can ask for a Data Access Request from them which will provide you with all the notes made on your account. There may be a charge for this request.

    Can you advise me what information you sent to Capital One for them to reject your signature? If your signature hasn’t changed, I would advise you to contact Capital One and ask for a further explanation, i.e. are they comparing your signature to the signature on the original credit agreement?

    Again, you can ask for a Data Access Request to see what has been noted on your account and there may be a charge for this request.

    I hope this has been helpful.

    If you have any further queries, please contact us on 0845 272 5400, lines are open 8am to 6pm, Monday to Friday, you can email us at client.service@cccs.co.uk.

    Kind regards

    Paul Marshall
    Correspondence Co-ordinator


    From: Erik [mailto:eribsskog@gmail.com]

    Sent: 26 September 2012 00:05
    To: Correspondence Queries
    Subject: Re: *****7867/Fwd: CCCS

    Hi,
    I’ve gone to business-school and letters shouldn’t contain lies even if they are standard letters.

    Here it’s obvious that the standard letter is used wrongly.

    I’m not making a token-payment here, you haven’t read up.


    Please escalate to your line manager.

    Regards,

    Erik Ribsskog

    PS.


    And I don’t think it’s a good idea to call these companies.


    It’s better to keep the correspondence in writing, so to keep documentation about what has been agreed.


    PS 2.


    You haven’t commented on that Capital One told me my signature wasn’t mine.


    I want to please escalate this to your line-manager.

    On Tue, Sep 25, 2012 at 10:33 AM, Correspondence Queries <client@cccs.co.uk> wrote:
    Hi Erik

    Thank you for contacting us about your account with Wescot.

    Creditors will often send standard collection letters out to you. Standard letters will include certain phrases that may not fit entirely, such as “we have not received a reply”.

    Unfortunately even though you are making a token payment we cannot stop creditors from contacting you. You should continue to keep your creditors up to date with your financial situation and offer them the most fair and reasonable offer you can.

    It may be best to call your creditors and speak to someone directly. That way all issues can be discussed there and then.

    If you have any further questions or need some more advise, you can call us on 0845 272 5400. Lines are open from 8am to 6pm, Monday to Friday. You can also email us at client.service@cccs.co.uk.

    Kind regards

    Gurj
    Correspondence Advisor

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.
    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         Client reference number
    ·         Postal address
    ·         Postcode
    ·         Telephone number
    ·         Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

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    —–Original Message—–

    From: Erik ******* [mailto:eribsskog@gmail.com]

    Sent: 20 September 2012 14:41
    To: offers
    Cc: Q&A
    Subject: Your ref: ******7867/Fwd: CCCS

    Hi,

    I’m refering to your Final Notice-letter from 17/9, which I recieved today.

    You there write: ‘but we have not received a replyto our previous correspondence’.

    But this isn’t right, I’ve earlier written to you e-mails a lot of times offering a token-payment.

    Is this the Candid Camera?

    Your partner Capital One also did a practical joke like this, when they told me my signature wasn’t mine last year.

    Please stop with the monkey-business, and be serious.

    I hope the CCCS can stop your funny bailiff-actions and lies.

    Erik ****

    ———- Forwarded message ———-
    From: Q&A <contactus@cccs.co.uk>
    Date: Mon, 20 Aug 2012 17:37:39 +0100
    Subject: CCCS
    To: Erik******** <eribsskog@gmail.com>

    Good afternoon

    Thank you for your email.

    There isn’t anything in the Consumer credit Act that states you must supply these details to a creditor. You can always provide them a copy of the budget and list of creditors that you have done through us.

    Regardless of whether they accept the offer or not please continue to make the token payment.

    Kind regards

    Jonathan

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    ________________________________

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 19 August 2012 20:59
    To: Q&A
    Cc: offers@wescot.co.uk
    Subject: Problems with Wescot/Fwd: Update/Fwd: Wescot reference:
    *******867 (Regarding Capital One-debt).

    Hi,

    I’ve told Wescot I’m unemployed and have offered them a £1 monthly token-payment untill I find new employment.

    (Like I’ve offered my other creditors).

    Wescot don’t accept but wants me to fill out an income and expenditure-form.

    I can’t remember that you at CCCS have mentioned that I have to fill out a form like that, when I do budget-work.

    It’s like they go a bit to close, and this seems unecessary, to me.

    What do you think at CCCS about this?

    Does the law say that I have to fill out a form like that?

    I attach the letter from Wescot.

    Yours sincerely,

    Erik *******

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 10, 2012 at 10:35 PM
    Subject: Update/Fwd: Wescot reference: *******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I got an income and expenditure-form, in the post, from you, earlier this week.

    I don’t understand the point in me filling out that form.

    I’ve already told you that I’m on budget in co-operation, with the CCCS, and that I only can afford to pay a token-payment, (on £1), untill I find new employment.

    So this is my offer.

    I don’t understand why you send me this form.

    I think is unnessesary paper-work then.

    None of my other creditors have sent me a form like that.

    They have just accepted my token-payment-offer.

    So I hope you can set up a direct debit-agreement, for £1 a month, for this debt.

    Hope this is alright!

    Best regards,

    Erik *********

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Jul 21, 2012 at 10:31 AM
    Subject: Wescot reference: ******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I’m refering to your letter from 19/7, which I got in the post today.

    I’m currently unemployed, and on a budget in co-operation, with CCCS.

    My offer to you is the same as to my other creditors, and that is that I pay a one pound token-payment, each month, until I find new employment.

    Hope this is alright!

    Yours sincerely,

    Erik ********

    VISIT OUR WEBSITE AT http://www.cccs.co.uk/
    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.
    The contents or opinions expressed within this email are not intended to
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    This email is not guaranteed to be free from any computer viruses, although
    it has been checked using the Trend Virus Suite. You should check this email
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    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).
    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT http://www.cccs.co.uk

    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
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    not the intended recipient, you are hereby notified that any use or dissemination
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    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
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    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient) please notify us immediately (on 01482 590590 (UK) or +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note that Wescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of Wescot Credit Services Ltd.

    VISIT OUR WEBSITE AT http://www.cccs.co.uk

    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT http://www.cccs.co.uk

    ———————————————————————
    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England
    Company No 2757055. Registered Charity No. 1016630″


    VISIT OUR WEBSITE AT http://www.cccs.co.uk
    ———————————————————————

    This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination
    of this communication is strictly prohibited. If you have received this information
    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to
    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although
    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).
    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

    Company No 2757055. Registered Charity No. 1016630″