Stikkord: CCCS

Jeg sendte en ny e-post til the Energy Ombudsman

Gmail – Message from Ombudsman Services – Case 688326, Ribsskog

Erik Ribsskog

<eribsskog@gmail.com>

Message from Ombudsman Services – Case 688326, Ribsskog

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 11, 2011 at 1:48 PM

To:

The Ombudsman <enquiries@os-energy.org>

Cc:

Matrix.disruption.team@merseyside.police.uk

Hi,

that British Gas call me every day, even if I have explained to them, both in writing, and on the phone, a number of times, that I'm on a budget, in co-operation with the CCCS, and can't pay other than token-payments, for the debt I have with them.

That's harassment.

I've been in the same situation with Scottish Power and E-on, and they just sent it to a debt-company.

Yet, British Gas insists on harassing me, and bullying me, by calling me every day, about this debt.

(Even if there's nothing I can do about it at the moment, like I've told them on numerous occations).

So I also send a copy e-mail to the Police, and want them register this e-mail as a report of an harassment-crime, from British Gas.

You can try to pretend that this is a business-decition, but it's not, it's just harassement, I think.

I hope you can reconsider your decition after this, and agree on that this is harassment, from British Gas, and that to ring daily pointless phone-calls, isn't really something one can call business decition, but at best poor rutines from British Gas.

Yours sincerely,

Erik Ribsskog

On Mon, Jul 11, 2011 at 11:49 AM, The Ombudsman <enquiries@os-energy.org> wrote:

Please find attached a letter from Ombudsman Services: Energy.

PS.

Her er brevet som fulgte med e-posten fra the Energy Ombudsman:

ADOSe58f

11. juli 2011

Jeg sendte en ny anmeldelse til Merseyside-politiet

Gmail – Report of crime

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jun 30, 2011 at 8:02 PM

To:

Matrix.disruption.team@merseyside.police.uk

Cc:

2400 nyhetstips <2400@db.no>

Hi,

someone on a Norwegian message-board, (run by Norwegian tabloid-paper Dagbladet), says I don't pay my bills.

This isn't true.

I'm on a budget in co-operation with the CCCS, (like I've written about on my blog), and pay my bills every month like everyone else.

I wanted to report this as a breach of honor, which is a crime in my homeland Norway, at least, (it's there called 'æreskrenkelse').

I'm aslo sending a copy-email to Dagbladet, so that they can delete the post with this insult in, since it's they who are responsible, since they edit that message-board/comment-field.

I attach a screen-shot of the insulting comment.

Hope this is alright.

Best regards,

Erik Ribsskog

budsjett i samarbeid med cccs.JPG
84K

PS.

Her er vedlegget:

30. juni 2011

Fordi om jeg er på et budsjett, i samarbeid med CCCS, her i England, så betyr ikke det at jeg har sluttet å betale regninger. Det er bare tull

http://www.dagbladet.no/2011/06/30/nyheter/fuck_for_forest/innenriks/17136086/

PS.

Her kan man se alle regningene jeg betaler hver måned, (jeg gjør som CCCS har rådet meg, og fokuserer på strøm, telefon, vann og (tidligere) Council Tax-regninger. Husleia og ny Council Tax får jeg (for å forklare om alle regningene, mens jeg er i gang), egne ‘benefits’ for, (i tillegg til det som står på arket nedenfor), siden jeg er arbeidsledig):

PS 2.

I arbeidsledighetstrygd, så får jeg £135, hver fjortende dag, som skal dekke regningene ovenfor og husholdningsutgifter da.

Så det blir cirka £270 i måneden da.

Og regningene ovenfor, det blir £172 i måneden.

Så da har jeg cirka £100, i måneden, å bruke på mat og andre husholdsningsutgifter og klær, osv.

Så det blir cirka £3 om dagen, eller 30 kroner.

Og det klarer jeg hvis jeg sparer og bare handler på billigbutikker, som Tesco og Aldi, osv.

F.eks. de neste to ukene så har jeg bare cirka £1.50 pr. dag, (har jeg regnet ut).

Så nå må jeg skikkelig konsentrere meg, før jeg går og handler mat, osv.

(Sånn at jeg ikke bruker for mye, på impulskjøp, osv).

Så jeg prøver å skrive handlelapper, osv.

Selv om det ikke er så lett, hvis det er tilbud på noe godt potetgull, eller lignende.

Da hender det at jeg skeier ut.

Men men.

Så jeg får vel prøve å få meg en jobb snart, eller å få Godtebutikken.net til å gå litt bedre.

Vi får se om jeg klarer det.

Vi får se.

Mvh.

Erik Ribsskog

30. juni 2011

Jeg sendte en klage til British Gas

Gmail – Complaint/Fwd: Your reply from Britsh Gas. (KMM4468462V45041L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Complaint/Fwd: Your reply from Britsh Gas. (KMM4468462V45041L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jun 22, 2011 at 1:50 PM

To:

customer.service@contactus.britishgas.co.uk

Cc:

contactus@cccs.co.uk

Bcc:

enquiries@os-energy.org

Hi,

today I've already gotten two calls from British Gas, about this.

You've called me around five times, about this.

And I don't have any money other than the money on my budget, like I've explained to you, I'm on a budget in co-operation with the CCCS.

And I can only afford to offer you a token-payment, of £5, untill I find a new job.

I think that you call me 5-10 times about the same thing, is harassment.

I want to complain about this.

Why can't you deal with this in writing?

It must be just to harass people, I think.

I send a copy e-mail to the CCCS and the Energy Ombudsman about this harassment.

Erik Ribsskog

———- Forwarded message ———-
From: British Gas Customer Service <customer.service@contactus.britishgas.co.uk>

Date: Wed, Jun 8, 2011 at 3:58 PM
Subject: Your reply from Britsh Gas. (KMM4468462V45041L0KM)
To: Erik Ribsskog <eribsskog@gmail.com>

Dear Mr Ribsskog

Thank you for your email about your electricity bill payments.

I see that your electricity account has an overdue balance of £682.24. I appreciate your willingness to clear this overdue balance. I'm sorry, I'm unable to set-up a monthly payment plan of £5.00 for you.

For discussing more on it, please call us on 0800 048 0404* and we'll be happy to arrange suitable payment plan for you.

Please contact us should you need any help in the future and thank you for contacting British Gas.

We're listening, so tell us what you think – if you've got a moment please complete my survey to let me know how I've done.

Regards

Rahil Shaikh

Customer Service Advisor

britishgas.co.uk – Looking after your world

We've delivered on our promise and responded to your enquiry within 24 hours.

*Calls free from BT Calling Plan. Mobile and other providers' charges may vary.

We're open weekdays 8am – 8pm and Saturdays 8am – 6pm.

Your enquiry ref:1888187 Hi

thank you for your e-mail!

I have already been speaking with your phone-team, about this, but

without getting this resolved.

I'm trying to find a job and I have some property in Norway, which I'm

trying to sell

So I'll get the money soon, I reackon

In the mean-time, I can offer to pay £5 a month, (like I e.g. pay to

Scottish Power)

Hope this is alright!

Best regards

Erik Ribsskog

Your Electricity Customer Reference Number: 850038470223

——————————————————————————–

The information contained in or attached to this email is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy, distribute, or retain this message or any part of it. It may contain information which is confidential and/or covered by legal professional or other privilege (or other rules or laws with similar effect in jurisdictions outside England and Wales). The views expressed in this email are not necessarily the views of Centrica plc, and the company, its directors, officers or employees make no representation or accept any liability for its accuracy or completeness unless expressly stated to the contrary. A Centrica business British Gas Services Limited is authorised and regulated by the Financial Services Authority for its insurance mediation activities. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD Registered in England No 3141243. Centrica plc Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD Registered in England and Wales No 3033654

22. juni 2011

Jeg sendte en ny e-post til CCCS

Gmail – Council Tax Arrears, Phil Robinson, Ref: 30345737

Erik Ribsskog

<eribsskog@gmail.com>

Council Tax Arrears, Phil Robinson, Ref: 30345737

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Jun 3, 2011 at 2:34 PM

To:

Correspondence Queries <client@cccs.co.uk>

Hi,

yes, I usually deal with you in writing.

The Council have also used the same method, (safeguarding), against me, regarding the Housing Benefit.

I think this is very strange, I have a business education, and think this must be some mafia-plot.

I have some mafia, I think, (communist/Russian mafia probably), an uncle whos a dentist in Ås, in Norway, and also the Order of St. John, in my fathers new family.

I suspect this could be part of a plot to get me lobotomised, or something.

Regards,

Erik Ribsskog

On Fri, Jun 3, 2011 at 2:20 PM, Correspondence Queries <client@cccs.co.uk> wrote:

Hi Erik

Thank you for your email.

If you would like to discuss this with us, please call 0845 674 0038. We

are available Monday to Friday 8am to 6pm.

Thanks

Ellie

Correspondence Advisor

CCCS

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 03 June 2011 11:34
To:

revenue.service@liverpool.gov.uk
Cc: Correspondence

Queries
Subject: Council Tax Arrears, Phil Robinson, Ref:

30345737

Why the hell do you want to deduct this from my Jobseekers allowance?

I have paid every payment on time.

It's only £20 left, or something.

Is this something to do with the mafia or the order of St. John who I'm

being followed by?

Erik Ribsskog

3. juni 2011

Jeg sendte en e-post til British Gas

Gmail – Customer Reference Number: 8500 3847 0223 – Letter reference: CMN/DCL/DN01/Fwd: Your reply from British Gas (KMM3434402V85770L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Customer Reference Number: 8500 3847 0223 – Letter reference: CMN/DCL/DN01/Fwd: Your reply from British Gas (KMM3434402V85770L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Mar 29, 2011 at 10:23 PM

To:

customer.service@contactus.britishgas.co.uk

I've also sent about this earlier, so why do I have to send it again?

Is this harassment?

The figure on the bill says that my bill of £90.91 is overdue.

But my bill was on £53.

Then you changed it to £120, I think it was, (it was more than £100, I remember, and I can't afford to pay that much on my budget).

Where do you take this £90 from?

Well it doesn't matter, I've switched now anyway.

But please stop inventing figures, so to speak 🙂

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Mar 29, 2011 at 10:14 PM
Subject: Customer Reference Number: 8500 3847 0223 – Letter reference: CMN/DCL/DN01/Fwd: Your reply from British Gas (KMM3434402V85770L0KM)
To: customer.service@contactus.britishgas.co.uk

Hi,

I'm refering to your letter from 24/3.

I've switched to Swalec now.

Regarding the arrears, I'm on a budget in co-operation, with the CCCS, since I'm unemployed.

I've started a web-shop now, so I hope I'll be able to pay more later.

But in the mean-time, I can only offer to pay a token-payment, of £5 a month, until I find employment.

I hope this is alright, and I'll try to get to work a lot with the webshop etc., so that I can pay what I owe you, as soon as possible.

In the mean-time I can pay a token-payment of £5, a month, on e.g. giro or Direct Debit.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: British Gas Customer Service <customer.service@contactus.britishgas.co.uk>

Date: Mon, Mar 21, 2011 at 5:37 AM
Subject: Your reply from British Gas (KMM3434402V85770L0KM)
To: Erik Ribsskog <eribsskog@gmail.com>

Dear Mr Ribsskog

Thank you for the email you sent today about your electricity account.

I would like to let you know that you can always contact us about the prepayment meter. However, if you wish to continue with your credit meter, we can help you in setting up a payment plan to clear the overdue balance from your electricity account. Please give us call on 0800 048 0404* and we will be happy to help.

If you still wish to move to another supplier, please let the new supplier to contact us to initiate the transfer process. Just to let you know that when you change the supplier, it is the new supplier who provides us with the final meter reading. Once we receive the final reading, we will close your account and send you the final bill.

Please contact us should you need any help in the future and thank you for contacting us.

We're listening, so tell us what you think – if you've got a moment please complete my survey to let me know how I've done.

Kind regards

Merista Nadar

Customer Service Advisor

britishgas.co.uk – Looking after your world

We've delivered on our promise and responded to your enquiry within 24 hours.

*Calls free from BT Calling Plan. Mobile and other providers' charges may vary.

We're open weekdays 8am – 8pm and Saturdays 8am – 6pm.

Your enquiry ref: 1390480

Hi, thank you for your e-mail. Well, I've switched to Swalec now. So unless there's any problem with that, from Swalec's side, then I don't think I need a prepayment-meter, (at least not at this time). In that case, I'll get back to you. Thank you very much again for your e-mail. Best regards, Erik Ribsskog

Your Electricity Customer Reference Number: 850038470223

——————————————————————————–

29. mars 2011

Jeg sendte en e-post til British Gas

Gmail – Your new bill is online and ready to view

Erik Ribsskog

<eribsskog@gmail.com>

Your new bill is online and ready to view

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Mar 8, 2011 at 10:55 PM

To:

"Replacement_bill@britishgas.co.uk" <Replacement_bill@britishgas.co.uk>

Hi,

I've had to switch to Swalec now, because I couldn't afford to pay your new bill.

It's been a cold winter now, and I'm unemployed, so I've been much at home, I guess, is the reason.

And the boiler is possibly using a bit much electricity.

I'm on a budget in co-operation with the CCCS, so I ask that if I can pay any arrears, when I get a job, and in the mean-time, I can offer to pay a token-payment of £5 a month, like I pay to E-on, who I was with before I was with British Gas.

I'm also going to get an inheritance, from Norway, from my grandmother, who died a couple of years ago, and had valuable paintings, etc., (my mother died in 1999), so I will get money, it's just that my relatives in Norway are a bit slow.

Sorry about any problems to do with this.

Best regards,

Erik Ribsskog

On Tue, Mar 8, 2011 at 11:32 AM, Replacement_bill@britishgas.co.uk <Replacement_bill@britishgas.co.uk> wrote:

Your new bill is online and ready to view

Dear Mr Ribsskog,

I wanted to let you know straight away that your Electricity bill is now ready for you to view online.

Your Direct Debit needs to change

As you pay by Direct Debit we regularly review your account and monthly payments. This is to make sure that you pay the right amount for your Electricity. To do this we look at your consumption, what we think you are likely to use in future and any recent changes to your account or your tariff that may affect your payments.

Your monthly payment amount is changing. Please go online to review your new recommended payment amount.

We'll contact your bank or building society to arrange everything for you, so there's no need to call.

Your new payments will be taken on:

Date of First New Payment: 28 Mar 2011

See how your new payments are calculated>>.

More accurate bills

We'll be in touch with you before your next bill is due to remind you to give us your meter reading, which you can submit online. That way, you can be sure you'll get an accurate bill and only pay for the energy you use.

If you have any questions about your bill, or your account in general, please visit the "Help and Advice" section of our website. Alternatively, contact us and one of our Customer Service Advisors will be happy to help.

This email is about:

Your online bill.

Customer Reference Number:
850038470223

Your Supply Postcode:
L2 2AE

Yours sincerely,

Tim Copper

Online Director

Send us an email at anytime, day or night. We will answer you within 24 hours.

If you prefer calling, here is a list of our phone numbers. Lines are open 8am – 8pm on weekdays and 8am – 6pm on Saturday.

You can also view the frequently asked questions to find your answer.

Please do not respond directly to this email as it is automatically generated and you will not receive a reply. If you have a query and would like to contact us, please visit britishgas.co.uk and click on the Contact Us link or have a look at our Help & Advice section.

ONL/BILL/NT

_____________________________________________________________________

The information contained in or attached to this email is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy,distribute, or retain this message or any part of it. It may contain information which is confidential and/or covered by legal professional or other privilege (or other rules or laws with similar effect in jurisdictions outside England and Wales).

The views expressed in this email are not necessarily the views of Centrica plc, and the company, its directors, officers or employees make no representation or accept any liability for its accuracy or completeness unless expressly stated to the contrary.

British Gas Services Limited and Centrica Energy (Trading) Limited, both wholly owned subsidiaries of Centrica PLC, are authorised and regulated by the Financial Services Authority.

Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD

Registered in England No 3141243.

Centrica plc

Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD

Registered in England and Wales No 3033654

8. mars 2011

Jeg sendte en ny e-post til the Jobcentre

Gmail – Jobseekers Allowance/budget-complaint/Fwd: Contact Details and further info

Erik Ribsskog

<eribsskog@gmail.com>

Jobseekers Allowance/budget-complaint/Fwd: Contact Details and further info

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jan 4, 2011 at 5:33 PM

To:

Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>

Cc:

info@jacobsbailiffs.co.uk

Bcc:

supportcounsellor@cccs.co.uk

Hi,

ok, thank you very much for your reply!

I'll be there at 10.10 am on Thursday then.

(I'll just hope the Bailiff don't get angry, since they have to wait some days for their money, but I send copy of e-mail to them and the CCCS, so hopefully it's going to sort out).

Again thanks for the reply!

Best regards,

Erik Ribsskog

On Tue, Jan 4, 2011 at 5:28 PM, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk> wrote:

I’ve spoken to Gary and your

appointment with him has been re-arranged for 10.10am as in the latest letter,

you are not required to attend another at 3pm. Sorry for any confusion.

Your claim will be processed at our

benefit centre, I cannot at this stage state a date that it will be paid as

they will need to receive the papers we sent today to assess the claim. I would

suggest you ask Gary on Thursday if there is any indication as to likely completion

date. This will not affect the period for which payment will be made.

Regards

Nic Winter

Jobcentre Manager | Williamson Square Jobcentre Plus | 20, Williamson

Square | Liverpool | L1 1PW |Telephone 0151

801 5704 | TexBox 0845 6088551 | Mobile:

07720049195 | Merseyside

CSD web site | North West CSD site

Please consider the environment before printing.

—–Original

Message—–

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]

Sent: 04 January 2011 10:01

To: Winter Nic JCP

WILLIAMSON SQUARE

Cc: supportcounsellor@cccs.co.uk

Subject: Jobseekers

Allowance/budget-complaint/Fwd: Contact Details and further info
Hi,

today it's two weeks

since I got my last pay-cheque, from Sencia.

My budget, (in

co-operation with the CCCS), is based on forthnightly jobseekers

allowance-payments.

In the extra meeting at

the Jobcentre today, (just to sign a Employment Zone-form, that was forgotten

on the meeting I had at the Jobcentre on Friday), I was told, that my next

payment will be on 'bank Tuesday next week'.

Then it's gone three weeks since my last payment, and I have bills before that

if I'm not mistaking.

Is this right that my next payment isn't going to be before 'bank Tuesday next

week'?

Regards,

Erik Ribsskog

PS.

In the extra-meeting

today, I was also told that my meeting on Thursday with Gary, is at 10.10 and

not at 3 PM, like Gary said on Friday.

I got a letter, in todays extra meeting, telling me to go on a 'Jobseekers

Agreement'-interview, on Thursday, at 10.10, but I had a meeting like that,

with Gary, on Friday, I'm really very certain about.

Could you please check up

if my meeting on Thursday is at 10.10 or 3 PM, and what need to bring to this

meeting.

Hope this is alright!

PS 2.

I enclose scans of the two 'meeting-letters' I have been given by the

Jobcentre, for meetings on Thursday.

I'm wondering which time

is right.

Am I supposed to go to both meetings?
———- Forwarded

message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 31, 2010 at 4:23 PM

Subject: Re: Contact Details and further info

To: Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>

Hi Mr. Winter,

thank you for your

e-mail!

My last day with Sencia was 20/12.

I enclose a copy of the

file from Sencia, saying that I have to call the Jobcentre, on 21/12.

But I'll also go to the Jobcentre, on Tuesday at 9 AM, if I don't hear anything

else back from you, after you recieve this e-mail.

Best regards,

Erik Ribsskog
On Fri, Dec 31, 2010 at

3:53 PM, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>

wrote:
Mr Ribsskog,

Please find my contact details below re telephone

numbers. My email address is as this message nic.winter@jobcentreplus.gsi.gov.uk

.

Please use these should there be any problem with the normal means of

communication with the Jobcentre or an issue you need to query.

Unfortunately when we have looked at your claim, the

provider Sencia has not yet advised us of the last date of your Employment Zone

provision.

This is probably because of the holidays. In order that we can

quickly

progress your claim could you attend Williamson Square as early as possible on

Tuesday 4^th January, we open at 09.00hrs, and

we

will get you to sign a statement stating the last date you attended.

This will only take a few moments and should enable the benefit centre

to have the information to assess your claim

straight away. As soon as you complete

this

we

will send the papers to the benefit centre, so it will be in your interest to

have this done as early on 4^th January as

possible. Please speak to the Customer Service Manager at the

podium by the door who will be able to direct you.

Yours faithfully,

Nic Winter

Jobcentre Manager | Williamson Square

Jobcentre

Plus | 20, Williamson Square |

Liverpool

| L1 1PW |Telephone 0151 801 5704

|

TexBox

0845

6088551 | Mobile: 07720049195 | Merseyside CSD

web site | North West CSD site

Please

consider the environment before printing.
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This document is strictly confidential and is intended only for use by the addressee. 

 

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action taken in reliance of the information contained in this e-mail is strictly prohibited.

 

Any views expressed by the sender of this message are not necessarily those of the Department 

 

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If you have received this transmission in error, please use the reply function to tell us 

 

and then permanently delete what you have received.

 

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4. januar 2011

Jeg sendte en ny klage til the Jobcentre-manager Mr. Winter

Gmail – Jobseekers Allowance/budget-complaint/Fwd: Contact Details and further info

Erik Ribsskog

<eribsskog@gmail.com>

Jobseekers Allowance/budget-complaint/Fwd: Contact Details and further info

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jan 4, 2011 at 10:01 AM

To:

NIC.WINTER@jobcentreplus.gsi.gov.uk

Cc:

supportcounsellor@cccs.co.uk

Hi,

today it's two weeks since I got my last pay-cheque, from Sencia.

My budget, (in co-operation with the CCCS), is based on forthnightly jobseekers allowance-payments.

In the extra meeting at the Jobcentre today, (just to sign a Employment Zone-form, that was forgotten on the meeting I had at the Jobcentre on Friday), I was told, that my next payment will be on 'bank Tuesday next week'.

Then it's gone three weeks since my last payment, and I have bills before that if I'm not mistaking.

Is this right that my next payment isn't going to be before 'bank Tuesday next week'?

Regards,

Erik Ribsskog

PS.

In the extra-meeting today, I was also told that my meeting on Thursday with Gary, is at 10.10 and not at 3 PM, like Gary said on Friday.

I got a letter, in todays extra meeting, telling me to go on a 'Jobseekers Agreement'-interview, on Thursday, at 10.10, but I had a meeting like that, with Gary, on Friday, I'm really very certain about.

Could you please check up if my meeting on Thursday is at 10.10 or 3 PM, and what need to bring to this meeting.

Hope this is alright!

PS 2.

I enclose scans of the two 'meeting-letters' I have been given by the Jobcentre, for meetings on Thursday.

I'm wondering which time is right.

Am I supposed to go to both meetings?

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 31, 2010 at 4:23 PM
Subject: Re: Contact Details and further info
To: Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>

Hi Mr. Winter,

thank you for your e-mail!

My last day with Sencia was 20/12.

I enclose a copy of the file from Sencia, saying that I have to call the Jobcentre, on 21/12.

But I'll also go to the Jobcentre, on Tuesday at 9 AM, if I don't hear anything else back from you, after you recieve this e-mail.

Best regards,

Erik Ribsskog

On Fri, Dec 31, 2010 at 3:53 PM, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk> wrote:

Mr Ribsskog,

Please find my contact details below re telephone numbers. My email address is as this message nic.winter@jobcentreplus.gsi.gov.uk . Please use these should there be any problem with the normal means of communication with the Jobcentre or an issue you need to query.

Unfortunately when we have looked at your claim, the provider Sencia has not yet advised us of the last date of your Employment Zone provision. This is probably because of the holidays. In order that we can quickly progress your claim could you attend Williamson Square as early as possible on Tuesday 4^th January, we open at 09.00hrs, and we will get you to sign a statement stating the last date you attended. This will only take a few moments and should enable the benefit centre to have the information to assess your claim straight away. As soon as you complete this we will send the papers to the benefit centre, so it will be in your interest to have this done as early on 4^th January as possible. Please speak to the Customer Service Manager at the podium by the door who will be able to direct you.

Yours faithfully,

Nic Winter

Jobcentre Manager | Williamson Square Jobcentre Plus | 20, Williamson Square | Liverpool | L1 1PW |Telephone 0151 801 5704 | TexBox 0845 6088551 | Mobile: 07720049195 | Merseyside CSD web site | North West CSD site

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PS.

Her er vedleggene:

4. januar 2011

Jeg sendte en ny e-post til CCCS

Gmail – RE: Reminder/Fwd: Finished with Employment Zones

Erik Ribsskog

<eribsskog@gmail.com>

RE: Reminder/Fwd: Finished with Employment Zones

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Dec 30, 2010 at 3:49 PM

To:

Support Counsellor <supportcounsellor@cccs.co.uk>

Hi,

thanks very much for your telephone-call and e-mail!

I've tried to call the number you gave me, on 0207 829 3324, but I only got to an answering-machine, saying that 'this number doesn't have a mailbox', and offering to connect me to an operator.

I tried the option for connecting me with an operator, but noone replied.

So maybe all the Jobcentre-staff, doesn't work, between Christmas and New Year?

I'll try to call that number again, tomorrow and on Tuesday.

And then I'll update you in the New Year, after I've tried to call on Tuesday!

Thanks again for your help with this and also for all the earlier help, with the budget etc!

Best regards,

Erik Ribsskog

On Thu, Dec 30, 2010 at 3:37 PM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote:

Good afternoon Erik

Further to our telephone conversation today. Please

call the DWP's Chief Executive Officers number which is 0207 829 3324 and

explain that you cannot get a resolution to your complaint at the local

jobcentre plus.

You may find the following information is of use to

you.

http://www.direct.gov.uk/en/Employment/Jobseekers/ContactJobcentrePlus/DG_186391

Please

take a look at the customer charter page.

As I

explained, we are limited to giving you basic advice on this issue. However I

wish you well and hope that your problem is resolved very

soon.

Yours

sincerely

Terry

Donohoe

Counselling Support Counsellor

30. desember 2010