johncons

Stikkord: CCCS

  • Scottish Power har sendt gjelda mi til et kreditt-firma, enda den gjelden er del av en sak som skal behandles av the Energy Ombudsman. Men men

    img026

    PS.

    Jeg ringte de der nå, og prøvde å forklare at jeg var på et budsjett.

    Men han som svarte ville ikke la meg forklare engang, men bare fulgte et script.

    Så jeg bare la på.

    Det var bare tull.

    Så sånn var det.

    Mvh.

    Erik Ribsskog

    PS 2.

    Jeg sendte en e-post til de:







    Google Mail – Ref: 34355287







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Ref: 34355287





    Erik Ribsskog

    <eribsskog@gmail.com>





    Thu, Apr 8, 2010 at 2:27 PM





    To:

    sales@ccsg.uk.com



    Hi,

    I called your contact number right now, 0871 384 1190.
    And the first time I called, the line was broken.
    The second time I called, I asked if I could please explain, that I'm on a budget.

    But your representative, said 'no', and just followed a script, that made no sense, and I had to spell the work 'budget', using the phonetical alphabeth.
    So I was just ridiculed really.

    My offer is that I can pay a token-payment of £5 a month, like the CCCS has advised me to, since I'm on a budget, in co-operation with them, (since I'm unemployed unfortunatly).
    (I send this in an e-mail, since I wasn't let to explain this on the phone).

    Hope this is alright!

    Yours sincerely,
    Erik Ribsskog






  • Jeg sendte en ny e-post til the Energy Ombudsman







    Google Mail – Message from EnSO – Case 540460, Ribsskog







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Message from EnSO – Case 540460, Ribsskog





    Erik Ribsskog

    <eribsskog@gmail.com>





    Mon, Jan 25, 2010 at 6:59 PM





    To:

    enquiries@energy-ombudsman.org.uk



    Hi again,

    btw., I seem to remeber that I have already mentioned what I want scottish power to do, to resolve the complaints.
    Why do you want to know this again?

    Best regards,
    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Jan 25, 2010 at 6:52 PM
    Subject: Re: Message from EnSO – Case 540460, Ribsskog
    To: The Ombudsman <enquiries@energy-ombudsman.org.uk>

    Hi,

    My full postage address, is:
    Erik Ribsskog
    Flat 3
    5 Leather Lane
    Liverpool
    L2 2AE
    What I want Scottish Power to do, to resolve the complaint:

    I wan't them to delete the debt, due to the trouble they've caused me, mentioned in the four complaints.
    If the Ombudsman think this is ok.
    If not, then I want them to go back to the payment-plan that was set up, between me and Scottish Power, after I'd been adviced by the CCCS, and that was £5 a month, until I find a job, since I'm unemployed at the moment, unfortunatly.

    Hope this is alright!

    Yours sincerely,
    Erik Ribsskog


    On Mon, Jan 25, 2010 at 11:39 AM, The Ombudsman <enquiries@energy-ombudsman.org.uk> wrote:

    Please find attached a letter from The Energy Ombudsman.






    PS.

    Her er brevet jeg fikk fra the Energy Ombudsman:

    A Dose 677