Hi,
I'm not a client of this law firm, so the Law Society are just going to
free
them anyway.
I know this, since I've complained about similar problems, with
Morecrofts
and EAD, earlier.
I wanted to complain to the LSC, since you have the database, where
Stephensons are listed.
I want you to remove Stephensons from your database, since they don't
follow
the legal aid-procedures.
So this is a legal aid programme/LSC-complaint on Stephensons.
Yours sincerely,
Erik Ribsskog
On Fri, Dec 11, 2009 at 11:32 AM, Chester E-Mail <
chester@legalservices.gov.uk> wrote:
> Dear Mr Ribsskog
>
> Thank you for your email, I am sorry that your solicitors are unable
to
> assist you further, but unfortunately the Legal Services Commission
do
> not have to power to investigate complaints about law firms.
>
> If you wish to make a complaint about a law firm you should contact
the
> Legal Complaints Service on 0845 608 6565. Further details are on
their
> website http://www.legalcomplaints.org.uk/home.page .
>
> I hope this is of assistance.
>
> Regards
>
> Emma Collings
> Legal/Means Team
> Chester Office
>
> Need help with your legal problems?
> Community Legal Advice is a free government funded confidential
> service.
> Visit www.communitylegaladvice.org.uk to find out more or ring 0845
345
> 4 345
>
> Legal Aid is 60! Read more at www.legalaid60.org.uk
>
> >>> Erik Ribsskog <eribsskog@gmail.com> 11/12/2009 11:04 >>>
> Hi,
>
> thank you for your e-mails!
>
> The problem is, that the law firm, (in Wigan), didn't want to submit
> an
> application for legal aid, for my case.
>
> But they said I had to contact the LSC, to do this.
>
> But Mr. Thompson at Liverpool LSC, said like you says, that the law
> firm has
> to get the reference number.
>
> I told the law firm this, (Stephensons), and then he told me that
I'd
> used
> to long time, to get the reference-number, (even if this was his
job).
>
> And then they used this as an excuse, to not have anything more to
do
> with
> me.
>
> I think this was inpolite and very unprofessional, and I think that
> law-firms like this, shouldn't be listed in your directory.
>
> So I wondered how I could complain about the conduct of this law
firm,
> and
> how to get them deleted with you, if possible, to protect other
people
> of
> the public, from being harassed and bullied by 'mob', or what they
> are,
> working as trainee solicitors in law-firms.
>
> Thanks in advance for any help!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> On Fri, Dec 11, 2009 at 10:01 AM, Chester E-Mail <
> chester@legalservices.gov.uk> wrote:
>
> > Dear Mr Ribsskog
> >
> > Further to my previous email, please note that if an application
for
> > legal aid is submitted from a firm in the Liverpool area, then it
> will
> > be processed at the Chester Office.
> >
> > We can be contacted at the email address above, by post at Chester
> > Office, 2nd Floor Pepper House, Pepper Row, Chester CH1 1DW, and
by
> > phone on 0845 602 1400.
> >
> > Kind regards
> >
> > Emma Collings
> > Legal/Means Team
> > Chester Office
> >
> > Need help with your legal problems?
> > Community Legal Advice is a free government funded confidential
> > service.
> > Visit www.communitylegaladvice.org.uk to find out more or ring
0845
> 345
> > 4 345
> >
> > Legal Aid is 60! Read more at www.legalaid60.org.uk
> >
> > >>> Erik Ribsskog <eribsskog@gmail.com> 10/12/2009 13:35 >>>
> > Hi,
> >
> > thank you for your e-mail.
> >
> > I hear what you are saying.
> >
> > I think I should follow the LSC procedure, like I've explained.
> >
> > Since I'm not a client, officially, with your law-firm yet, as
I've
> > understood it.
> >
> > But the legal aid programme is with the LSC.
> >
> > So I think I should first and foremost follow the LSC procedures,
> and
> > escalate there, untill I'm officially a client of a law firm.
> >
> > So it's now with LSC, so I hope I hear back from them, sooner
rather
> > than
> > later, like explained, and I'll update you as soon as possible.
> >
> > I think I should keep it with LSC Liverpool, since I started
> bringing
> > it up
> > there, since I live in Liverpool, so I thought that was the right
> > department
> > of LSC.
> >
> > So that's why I escalated there.
> >
> > So I'll update you as soon as I hear anything more.
> >
> > I'm sending a copy of this e-mail to Liverpool LSC, so that they
get
> > your
> > message, that this is to do with deadlines.
> >
> > Yours sincerely,
> >
> > Erik Ribsskog
> >
> >
> > On Thu, Dec 10, 2009 at 1:25 PM, Tom Mooney
<tmo@stephensons.co.uk>
> > wrote:
> >
> > > **
> > > Erik,
> > >
> > > I thank you for your email.
> > >
> > > I must stress that it is essential that you obtain the reference
> as
> > soon as
> > > possible as there is a strict deadline to start your claim at a
> > tribunal.
> > >
> > > I am unaware of the nature of your potential claim and I cannot
> > advise on
> > > any deadline from the information I have in my possession.
However,
> I
> > would
> > > strongly recommend contacting the LSC, on 0845 345 4345, who can
> > provide you
> > > with a reference number immediately.
> > >
> > >
> > > *Tom Mooney*
> > > *Trainee Solicitor*
> > > **
> > > Employment Department
> > > *For and on behalf of Stephensons Solicitors LLP*
> > > Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
> > > Direct Dial: 01942 77*4170*
> > > Direct Fax: 01942 774525
> > > Email: tmo@stephensons.co.uk
> > > Web: www.stephensons.co.uk
> > >
> > > ——————————
> > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > > *Sent:* 10 December 2009 12:54
> > > *To:* liverpool@legalservices.gov.uk
> > > *Cc:* Tom Mooney
> > > *Subject:* To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW:
> > > Reminder/Fwd: Employment-case against Bertelsmann Arvato
> > >
> > > Hi,
> > >
> > > I called Maureen today, at Liverpool LSC, and got the name of
the
> > LSC
> > > manager.
> > >
> > > I'm getting different directions, you see, from you
> representative
> > Stuart
> > > Thompson, and the law firm.
> > >
> > > So I was just wondering if you could tell me one thing.
> > >
> > > I've checked that I'm eligable for legal aid, on your
calculator,
> and
> > I
> > > was, since I'm unemployed.
> > >
> > > And now, I need a reference-number, for legal-aid.
> > >
> > > And Mr. Thompson, in LSC, says that the law-firm should get this
> > number.
> > >
> > > And the law firm says I should get this number by contacting the
> > LSC.
> > >
> > > So we aren't getting anywhere.
> > >
> > > So I hope you can clear this a bit up, what the procedure is,
> > regarding for
> > > me to obtain a reference number, for legal aid, from where the
> case
> > is now,
> > > it's at where I've checked that I'm eligable for legal aid, on
the
> > > calculator on your website.
> > >
> > > I'm also sending a copy of this e-mail to the solicitors firm.
> > >
> > > Hope this is alright!
> > >
> > > Yours sincerely,
> > >
> > > Erik Ribsskog
> > >
> > >
> > > ———- Forwarded message ———-
> > > From: Erik Ribsskog <eribsskog@gmail.com>
> > > Date: Thu, Dec 10, 2009 at 12:37 PM
> > > Subject: Re: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case
> > against
> > > Bertelsmann Arvato
> > > To: Tom Mooney <tmo@stephensons.co.uk>
> > >
> > >
> > > Hi,
> > >
> > > thank you very much for your e-mail!
> > >
> > > What I thought I'll do, is that I'll try to contact Stuarts
> manager,
> > and
> > > then I'll get back to you, sooner rather than lather, I hope.
> > >
> > > Hope this is alright!
> > >
> > > Yours sincerely,
> > >
> > > Erik Ribsskog
> > >
> > >
> > > On Thu, Dec 10, 2009 at 9:08 AM, Tom Mooney
> <tmo@stephensons.co.uk>
> > wrote:
> > >
> > >> **
> > >> Erik,
> > >>
> > >> I refer to my previous email.
> > >>
> > >> It is not possible to commence any investigations into the
merits
> of
> > your
> > >> claim until you have received a reference number from the LSC.
It
> > is
> > >> essential that you contact the LSC, on 0845 345 4345, so they
can
> > verbally
> > >> confirm your eligibility and provide you with a reference
number.
> > >>
> > >> I look forward to hearing from you.
> > >>
> > >>
> > >> *Tom Mooney*
> > >> *Trainee Solicitor*
> > >> **
> > >> Employment Department
> > >> *For and on behalf of Stephensons Solicitors LLP*
> > >> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
> > >> Direct Dial: 01942 77*4170*
> > >> Direct Fax: 01942 774525
> > >> Email: tmo@stephensons.co.uk
> > >> Web: www.stephensons.co.uk
> > >>
> > >> ——————————
> > >> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > >> *Sent:* 07 December 2009 15:08
> > >> *To:* Tom Mooney
> > >> *Subject:* Re: Reminder/Fwd: FW: Reminder/Fwd: Employment-case
> > against
> > >> Bertelsmann Arvato
> > >>
> > >> Hi,
> > >>
> > >> I called LSC Liverpool now, on 0151 242 5200, and spoke with
> > Stuart.
> > >>
> > >> He told me that you should just send it to the LSC, that this
was
> > the
> > >> usual procedure, in cases like this, since you are a registered
> > Legal
> > >> Aid-programme solicitor-firm.
> > >>
> > >> So it should just be for you to send an application to the
LSC,
> as
> > I
> > >> understood from Stuart there, today, since I've already checked
> that
> > I'm
> > >> eligable for legal aid, using the calculator on their website.
> > >>
> > >> Hope this is alright!
> > >>
> > >> Yours sincerely,
> > >>
> > >> Erik Ribsskog
> > >>
> > >>
> > >> On Fri, Nov 27, 2009 at 1:20 PM, Tom Mooney
> > <tmo@stephensons.co.uk>wrote:
> > >>
> > >>> **
> > >>> Erik,
> > >>>
> > >>> I appreciate that you have assessed your financial merits
online
> > and have
> > >>> been informed that your are eligible for legal aid.
> > >>>
> > >>> Please note that it is essential that you also contact the
Legal
> > Services
> > >>> Commission (LSC), on 0845 345 4345, so they can verbally
confirm
> > your
> > >>> eligibility and provide you with a reference number.
> > >>>
> > >>> Once you have this reference number a member of our team will
> then
> > be
> > >>> able to provide you with advice.
> > >>>
> > >>> Kind regards
> > >>>
> > >>>
> > >>> *Tom Mooney*
> > >>> *Trainee Solicitor*
> > >>> **
> > >>> Employment Department
> > >>> *For and on behalf of Stephensons Solicitors LLP*
> > >>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
> > >>> Direct Dial: 01942 77*4170*
> > >>> Direct Fax: 01942 774525
> > >>> Email: tmo@stephensons.co.uk
> > >>> Web: www.stephensons.co.uk
> > >>>
> > >>> —————————––
> > >>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > >>> *Sent:* 27 November 2009 13:12
> > >>> *To:* Tom Mooney
> > >>> *Subject:* Reminder/Fwd: FW: Reminder/Fwd: Employment-case
> against
> > >>> Bertelsmann Arvato
> > >>>
> > >>> Hi,
> > >>>
> > >>> I can't see that I've received an answer to this e-mail yet,
so
> > I'm
> > >>> sending a reminder about this.
> > >>>
> > >>> Hope this is alright!
> > >>>
> > >>> Yours sincerely,
> > >>>
> > >>> Erik Ribsskog
> > >>>
> > >>>
> > >>> ———- Forwarded message ———-
> > >>> From: Erik Ribsskog <eribsskog@gmail.com>
> > >>> Date: Fri, Oct 23, 2009 at 2:42 PM
> > >>> Subject: Re: FW: Reminder/Fwd: Employment-case against
> Bertelsmann
> > Arvato
> > >>> To: Tom Mooney <tmo@stephensons.co.uk>
> > >>>
> > >>>
> > >>> Hi,
> > >>>
> > >>> thanks very much for the phone-number!
> > >>>
> > >>> I called LSC now, and they explained me how to log on, to
their
> > >>> website, and answering some questions, that would determine,
if
> I
> > was
> > >>> eligible for legal aid, or not.
> > >>>
> > >>> And here's what the website said:
> > >>>
> > >>> *As you or your partner are receiving one of the following:*
> > >>>
> > >>> – *Income Support*
> > >>> – *Income Based Job Seeker's Allowance*
> > >>> – *Income-based Employment and Support Allowance*
> > >>> – *Guarantee Credit*
> > >>>
> > >>> *you are automatically financially eligible for the following
> > levels of
> > >>> service:*
> > >>>
> > >>> *Legal Help
> > >>> Help at Court
> > >>> Immigration cases: Legal Representation before the Immigration
> and
> > Asylum
> > >>> Tribunal; and the High Court
> > >>> Asylum cases: Legal Representation before the Immigration and
> > Asylum
> > >>> Tribunal; and the High Court
> > >>> Family Mediation
> > >>> Help with Mediation
> > >>> Other Legal Representation
> > >>> General Family Help*
> > >>>
> > >>> *
> > >>> *
> > >>>
> > >>> So it shouldn't be a problem with the legal aid!
> > >>>
> > >>> That's good news!
> > >>>
> > >>> I also have a website, where I've published about the
> > empoyment-case.
> > >>>
> > >>> It's on this link:
> > >>>
> > >>>
> > >>>
> >
> >
>
>
http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation
>
> >
> > >>>
> > >>> And in this link, I explain about some of the problems that
were
> > going
> > >>> on, but there where also a lot more problems, that I was
> > constructivly
> > >>> dismissed as well, and more:
> > >>>
> > >>> http://www.scribd.com/doc/4661735/7
> > >>>
> > >>> I post the links, since it was so much problems there, so it
> isn't
> > easy
> > >>> for me, to summarise it, since there were so many problems
going
> on
> > there,
> > >>> in the one year and three months I worked there.
> > >>>
> > >>> Hope it's alright that I just refer to the website, but if
it's
> > anything
> > >>> I should answer, then please just tell me, and I'll explain it
> > properly!
> > >>>
> > >>> Thanks again for you help so far!
> > >>>
> > >>> Yours sincerely,
> > >>>
> > >>> Erik Ribsskog
> > >>>
> > >>> On Fri, Oct 23, 2009 at 2:20 PM, Tom Mooney
> > <tmo@stephensons.co.uk>wrote:
> > >>>
> > >>>> **
> > >>>> <http://www.businessnorthwest.co.uk/>
> > >>>> <http://www.businessnorthwest.co.uk/>
> > >>>> ——————————
> > >>>>
> > >>>> Erik,
> > >>>>
> > >>>> My apologies, the LSC's telephone contact is 0845 345 4345.
> > >>>>
> > >>>> Kind regards
> > >>>>
> > >>>>
> > >>>> *Tom Mooney*
> > >>>> *Trainee Solicitor*
> > >>>> **
> > >>>> Employment Department
> > >>>> *For and on behalf of Stephensons Solicitors LLP*
> > >>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
> > >>>> Direct Dial: 01942 77*4170*
> > >>>> Direct Fax: 01942 774525
> > >>>> Email: tmo@stephensons.co.uk
> > >>>> Web: www.stephensons.co.uk
> > >>>>
> > >>>> ——————————
> > >>>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > >>>> *Sent:* 23 October 2009 14:19
> > >>>> *To:* Tom Mooney
> > >>>> *Subject:* Re: FW: Reminder/Fwd: Employment-case against
> > Bertelsmann
> > >>>> Arvato
> > >>>>
> > >>>> Hi,
> > >>>>
> > >>>> thank you very much for your e-mail!
> > >>>>
> > >>>> I was just wondering, shouldn't it be one more number in the
> > >>>> phone-number you gave, to call to check if I'm eligible for
> > receiving legal
> > >>>> aid?
> > >>>>
> > >>>> Is this number to the LSC?
> > >>>>
> > >>>> I think I'm eligible because I'm unemployed at the moment,
due
> to
> > the
> > >>>> finance-crises, etc., unfourtuntly, even if I have a lot to
do,
> > with working
> > >>>> on the employment-case and writing a blog etc.
> > >>>>
> > >>>> Thanks again for your e-mail!
> > >>>>
> > >>>> Best regards,
> > >>>>
> > >>>> Erik Ribsskog
> > >>>>
> > >>>>
> > >>>> On Fri, Oct 23, 2009 at 9:09 AM, Tom Mooney
> > <tmo@stephensons.co.uk>wrote:
> > >>>>
> > >>>>> **
> > >>>>> <http://www.businessnorthwest.co.uk/>
> > >>>>> <http://www.businessnorthwest.co.uk/>
> > >>>>> ——————————
> > >>>>>
> > >>>>> Eric,
> > >>>>>
> > >>>>> To qualify for legal aid you must be financially eligible
and
> > your
> > >>>>> claim must also have sufficient prospects of success.
> > >>>>>
> > >>>>> In relation to the first requirement I would invite you to
> call
> > 0845
> > >>>>> 345 434 to enable an advisor to ask you several questions to
> > determine
> > >>>>> whether you are financially eligible to receive legal aid.
If
> you
> > are
> > >>>>> eligible, you will receive a reference number and you claim
> can
> > then be
> > >>>>> assessed.
> > >>>>>
> > >>>>> Kind regards
> > >>>>>
> > >>>>>
> > >>>>> *Tom Mooney*
> > >>>>> *Trainee Solicitor*
> > >>>>> **
> > >>>>> Employment Department
> > >>>>> *For and on behalf of Stephensons Solicitors LLP*
> > >>>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
> > >>>>> Direct Dial: 01942 77*4170*
> > >>>>> Direct Fax: 01942 774525
> > >>>>> Email: tmo@stephensons.co.uk
> > >>>>> Web: www.stephensons.co.uk
> > >>>>>
> > >>>>> ——————————
> > >>>>> *From:* eribsskog@gmail.com
> > [mailto:eribsskog@gmail.com]
> > >>>>> *Sent:* 09 October 2009 06:19
> > >>>>> *To:* Enquiries
> > >>>>> *Subject:* Reminder/Fwd: Employment-case against Bertelsmann
> > Arvato
> > >>>>>
> > >>>>> Hi,
> > >>>>>
> > >>>>> I can't see that I've received an answer to this e-mail, so
> I'm
> > sending
> > >>>>> a reminder about this.
> > >>>>>
> > >>>>> Yours sincerely,
> > >>>>>
> > >>>>> Erik Ribsskog
> > >>>>>
> > >>>>>
> > >>>>> ———- Forwarded message ———-
> > >>>>> From: Erik Ribsskog <eribsskog@gmail.com>
> > >>>>> Date: Sat, Sep 26, 2009 at 3:47 AM
> > >>>>> Subject: Employment-case against Bertelsmann Arvato
> > >>>>> To: enquiries@stephensons.co..uk
<enquiries@stephensons.co.uk>
> > >>>>>
> > >>>>>
> > >>>>> Hi,
> > >>>>>
> > >>>>> I've been trying regularly, since 2006, to find some advice,
> > within the
> > >>>>> legal aid-programme, regarding an employment-case I have,
> > against
> > >>>>> Bertelsmann Arvato.
> > >>>>>
> > >>>>> There were problems with constructed dismissal, a lot of
> > bullying and
> > >>>>> harassment from managers, illegal management-methods, etc.
> > >>>>>
> > >>>>> I've published about the employment-case, on this url:
> > >>>>>
> > >>>>>
> > >>>>>
> >
> >
>
>
http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation
>
> >
> > >>>>>
> > >>>>> Hope you can help with giving advice regarding this case!
> > >>>>>
> > >>>>> Yours sincerely,
> > >>>>>
> > >>>>> Erik Ribsskog
> > >>>>>
> > >>>>>
> > >>>>> —————————––
> > >>>>>
> > >>>>> Debt Recovery Special
> > Offer…<
> >
>
http://www.stephensons.co.uk/site/services/businesses/srvdebt/debtoverview/
>
> > >
> > >>>>>
> > >>>>> If you have 5 or more debts to recover, instruct us to act
now
> > for only
> > >>>>> £5 plus VAT per Letter Before Action. This offer is valid
> until
> > 30th
> > >>>>> September 2009. You must instruct us to send 5 or more
Letter
> > Before
> > >>>>> Actions to be eligible for this offer.
> > >>>>> ——————————
> > >>>>> *Save energy, money and the environment – do you need to
print
> > this
> > >>>>> message?*
> > >>>>>
> > >>>>> The information in this e-mail (which includes any files
> > transmitted
> > >>>>> with it) is confidential and may also be legally privileged.
> It
> > is
> > >>>>> intended for the addressee only. Access to this e-mail by
> anyone
> > else
> > >>>>> is unauthorized. Unauthorized recipients are required to
> > maintain
> > >>>>> confidentiality. If you have received this e-mail in error
> > please
> > >>>>> notify us immediately, destroy any copies and delete it from
> your
> > computer
> > >>>>> system. Any use, dissemination, forwarding, printing or
> copying
> > of
> > >>>>> this e-mail is prohibited. Copyright in this e-mail and any
> > document
> > >>>>> created by us and sent as an attachment to this e-mail will
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> > and remain
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> > are
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> such
> > virus and
> > >>>>> other checks as you consider appropriate. No responsibility
> is
> > >>>>> accepted by us in this regard. Stephensons Solicitors LLP
is
> a
> > >>>>> limited liability partnership. Registered in England and
> Wales,
> > >>>>> registered number OC322962, registered office is 24 Lord
> Street,
> > Leigh,
> > >>>>> WN7 1AB. Telephone: 01942 777777. A list of members is
> > available
> > >>>>> for inspection at the registered office. Members of
> Stephensons
> > >>>>> Solicitors LLP will be referred to as partners. Regulated
by
> > the
> > >>>>> Solicitors Regulation Authority. For the SRA rules click
> > >>>>> www.sra.org.uk/solicitors/code-of-conduct.page. Service of
> > Documents
> > >>>>> by e-mail not accepted.
> > >>>>>
> > >>>>> —————————––
> > >>>>>
> > >>>>>
> > >>>>
> > >>>>
> > >>>
> > >>>
> > >>>
> > >>
> > >> *
> > >> ——————————
> > >> *
> > >> *CHRISTMAS CLOSE DOWN*
> > >> Please note that this office will be closed from 1pm on
Thursday
> > 24th
> > >> December 2009 and re-open at 9am on Monday 4th January 2010.
> > >> *24 hour Crime* call out-7 days a week including Christmas and
> New
> > Year
> > >> *07836 574607*.
> > >> Please do not take offence if you do not receive a Christmas
card
> > from us
> > >> as this year we are making a contribution to our selected
Charity
> of
> > the
> > >> year, Wigan & Leigh Hospice.
> > >>
> > >
> > >
> > >
> > >
> >
> >
> >
>
>
************************************************************************************
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> > content may be read. You have a responsibility to ensure laws are
not
> broken
> > when writing or forwarding e-mails and their contents. No
contracts
> can be
> > entered into on our behalf by e-mail.
> >
> > Any views or opinions expressed are solely those of the author and
do
> not
> > necessarily represent those of the Legal Services Commission.
> >
> > The Legal Services Commission checks all e-mails and attachments
for
> known
> > viruses, however, you are advised that you open any attachments at
> your own
> > risk.
> >
> >
>
>
************************************************************************************
> >
> >
>
