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Stikkord: Complaint to Lufthansa

  • Complaint to Lufthansa.







    Google Mail – Complaint.







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Complaint.





    Erik Ribsskog

    <eribsskog@gmail.com>





    Fri, Aug 8, 2008 at 9:42 AM





    To:

    lufthansa@lufthansa.de



    Hi,

     

    on 25. February 2005, I went on a flight from Frankfurt to Detroit.

    On the flight, a Lufthansa officer, asked me which country I was from, and I said Norway,

    and then I wasn't given a US Imigration-form, like all the other passengers got.

    So then I got a bit of problems, in the passport-control, in Detroit, since there weren't

    any Norwegian or English forms there.

    They asked me if I spoke German, but I only speak a bit German, that I've learned

    on holidays etc., so then I was given a French form, by the Detroit passport-control

    officers, when I explained them, that I didn't speak that much German.

     

    And then, later, the Airport Police, refused me entry to the US, for some obscure

    reason.

    And then they also told me, that I had to go back to Europe, but that Lufthansa, didn't

    want to help, with getting back to Europe.

    So I was wondering about, and wanted to complain, about these things:

     

    1. Why wasn't I given an imigration/holiday-form aboard the flight?

     

    2. Why were Lufthansa unwilling to offer me a ticket back to Europe, (like the Detroit Airport Police explained to me)?

     

    I hope you have the chance to explain about these incidents, since I think they were a bit strange.

     

    Yours sincerely,

    Erik Ribsskog