Erik Ribsskog
[PACS-10375921] Klage/Fwd: Playasia Order #44420021 still waiting for payment. – Ref: 44420021
Erik Ribsskog 14. september 2020 kl. 12:45
Til: Play-Asia Customer Service
Kopi: juridisk , elh@forbrukertilsynet.no, inger.lise.blyverket@forbrukerradet.no, fmovpost
Hi,
I want you to inform me about who the trolls are, who has ordered this, in my name.
And I also want you to inform me, about which better routines, that you are going to start with, so that this problem doesn’t happen again, to other people/customers.
I have never registered an account with you.
So why do you go on about changing passwords, on some unspecified account?
What’s this supposed to mean.
All my accounts?
I haven’t registered a single account with you.
Cut the crap, (I have to say then).
Please escalate this to a superior.
Erik Ribsskog
fre. 14. aug. 2020 kl. 19:14 skrev Play-Asia Customer Service :
Dear Customer,
Thank you for reaching us with your concern. We are sorry to hear that you
are a victim of fraudulent purchasing.
Having checked, we would like to inform you that the order has already been
canceled and we have already monitored the account to avoid the same issue.
Also, we have noticed that there is no payment that went through in the
created order. With this, we strongly suggest changing all the passwords on
all of your accounts to avoid this from happening in the future. I hope
this helps.
Please let us know if you have more questions, don’t hesitate to email us
back.
Thank you for choosing Playasia. Have a nice day!
Best regards,
Aiko Rie Dela Cruz
Playasia Customer Service Representative
Email: cs@play-asia.com
Telephone: +85231450013
__________________________________________________________
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Original Message from 2020-08-14 19:18:04 HKT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
ikke
virker helt klart, hvem andre jeg burde sende om dette til, synes
jeg).
———- Forwarded message ———
Fra: Playasia
Date: søn. 2. aug. 2020 kl. 16:02
Subject: Playasia Order #44420021 still waiting for payment.
To:
Important Reminder
*Hi,*
*Thank you for your recent Order #44420021 at Playasia.*
Unfortunately, we were unable to verify your payment has been made, here
is
what you can do to secure your order or complete a payment
– *Already Paid:* Go to your personal order details page and confirm
the
payment here: https://www.play-asia.com/order-info/qg2ph
– *Not paid yet: *Select one of our payment methods and settle the
amount to secure your order. See payment methods we accept here:
https://www.play-asia.com/info/helppayment?sc1=108598307
– *Cancellations: *Orders can be managed from your account page, or
just
ignore this reminder and your purchase will be cancelled automatically
after a few days. Please note that auction orders cannot be cancelled
or
returned.
– *Need more help: *If you still need help to make your payment you can
reply to this email for more assistance.
*Thanks for shopping with Playasia, we look forward to seeing you again
soon.*
* Your Playasia Teamhttp://play-asia.com
3D Platformer New Super Lucky’s
Tale Comes To PS4 on August 21
Kandagawa Jet Girls Racing Hearts Edition Now Available for Pre-order!
Samurai Spirits NeoGeo Collection for PS4 & NS – Forge your fate!
TOY DEADLINE ALERT! Japanese Figure Pre-Orders Closing August 3rd –
August
9th!
*
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
ikkevirker helt klart, hvem andre jeg burde sende om dette til, synesjeg).
———- Forwarded message ———
Fra: Playasia <customerservice@play-asia.com>
Date: søn. 2. aug. 2020 kl. 16:02
Subject: Playasia Order #44420021 still waiting for payment.
To: <eribsskog@gmail.com>
Important Reminder
Hi,
Thank you for your recent Order #44420021 at Playasia.
Unfortunately, we were unable to verify your payment has been made, here is
what you can do to secure your order or complete a payment
Already Paid: Go to your personal order details page and confirm the
payment here: https://www.play-asia.com/order-info/qg2ph
Not paid yet: Select one of our payment methods and settle the amount to
secure your order. See payment methods we accept here:
https://www.play-asia.com/info/helppayment?sc1=108598307
Cancellations: Orders can be managed from your account page, or just
ignore this reminder and your purchase will be cancelled automatically
after a few days. Please note that auction orders cannot be cancelled or
returned.
Need more help: If you still need help to make your payment you can
reply to this email for more assistance.
Thanks for shopping with Playasia, we look forward to seeing you again
soon.
Your Playasia Team
http://play-asia.com
3D Platformer New Super Lucky’s Tale Comes To PS4 on August 21
Kandagawa Jet Girls Racing Hearts Edition Now Available for
Pre-order!
Samurai Spirits NeoGeo Collection for PS4 & NS – Forge your
fate!
TOY DEADLINE ALERT! Japanese Figure Pre-Orders Closing August 3rd –
August 9th!
