Stikkord: David Harker. Chief Executive. Citizens Advice Bureau. (CAB).

Jeg sendte enda en ny e-post til CAB

Gmail – Complaint regarding your letter from 2/8

Erik Ribsskog

<eribsskog@gmail.com>

Complaint regarding your letter from 2/8

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Aug 16, 2011 at 3:29 PM

To:

"Harker, David" <david.harker@citizensadvice.org.uk>

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sun, Aug 14, 2011 at 12:44 PM
Subject: Complaint regarding your letter from 2/8
To: sales@tjthomas.co.uk
Cc: enquiries@liverpool.countycourt.gsi.gov.uk, civilappeals.cmsa@hmcts.gsi.gov.uk, adminappeals@tribunals.gsi.gov.uk, emb.london@mfa.no, post@taperne.no

Hi,

I'm refering to your letter from 2/8, and have some complaints about this letter:

1. You put the letter under my door, even if I've made it clear that I don't want anyone from your office, on my door, with special gifts or anything like that, like you wrote in a letter.

2. My name is Erik Ribsskog and not Eric Ribsskog.

3. You haven't put on the statement, around £2.000-3.000, collected by your representative George, from your Preston-office, on my door, sent by Lorna, from your Weaverthree-road office, after I bought a new washing-machine since I needed clean clothes and the old one wasn't fixed.

(I attach a scan of a receipt from 6/6/10, which I found in my organiser, which isn't on the statement.

This is recept number 11, and I think Mr. George only used that block for my bills, so I guess he received 10-15 payments, or something on my door.

Even if he was never on time, and I had to back and forth, to the bank, all the time, since he didn't keep apointments, and Lorna at your office, and I, didn't go well, due to your disrepair.

So I don't think you have claim, this was harassment towards me.

4. I've used some of the rent-money, for buying a washing-machine, dish-washer and furniture from Argos.

You didn't fix the washing-machine, when it broke down, I tried to hand-wash, and had to buy new clothes, as well, since I did the hand-washing wrong.

It's only one sink in the kitchen, which is very un-hygienic.

The sink has 'suicide-cuts' in it, it seem.

Shouldn't be used for dish-washing, so I bought a dish-washer.

George didn't show up on agreed dates, so didn't get receipts.

Wasn't much furniture in the flat, night-tables in the living-room etc., so I bought more furniture from Argos.

It was in-expensive machines and furniture, I guess the total was around £400, (I did the installing/furniture-asembeling myself, so I round up to £400 which I think should be on the statement as well).

5. You lie about garbage-throwing arrangements, the garbage-bin is behind a patio, used by a local pub, (Rigbys pub), and restaurant, (Lady of Mann).

One can throw garbage outside of restaurants opening hourse, (gate is locked with big pad-lock), so I don't think you can say that the rent should be more than the housing-allowance.

One should be allowed to cap the Housing Allowance here, a bit since garabage-throwing arrangements aren't fine, and you use two years to fix my boiler, and repairs have been lagged, so I've had to do electricity-work myself, since I've been waiting for other problems to fixed, and there have been 'e-mail arguments', between me and your office.

So you should deduct £1000 of the statement for this, I reackon.

Total deductions = £3.000 (collected by George, not on statement) + £400 (washing machine, dish-washer and furniture from Argos) + £1.000 (capped rent-payments due to garbage throwing arrangements not being fine, and disrepair) = £4.400.

You owe me:

£4.400 – £3.501.24 (your rent 'arrears') = £898.76

Please pay right away, on paypal: eribsskog@gmail.com.

Or I'm going to kick Lorna's fat bum out of your office in Weaverthree Rd.

Erik Ribsskog

PS.

To Liverpool County Court:

You should send the bailiff, Mr. Campbell, to Imperal Properties, insted of to my address, because it's really they who owe me money, like explained about.

Please stop ignoring evidence I send.

You've also sent scam-emails, and have not informed me about a hearing, and use wrong name on me, I'm Erik Ribsskog, not Eric Ribsskog, it's just the landlord who harass me, and mess with my name and tenancy, due to that I'm from Norway, I think it must be.

Something like this.

So they're really racist, or something, I'd guess.

Something like this.

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PS.

Her er vedleggene:

PS.

Her er vedleggene:

16. august 2011

Jeg sendte en ny e-post til CAB

Gmail – Regarding phone-call from Payplan

Erik Ribsskog

<eribsskog@gmail.com>

Regarding phone-call from Payplan

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Aug 16, 2011 at 3:25 PM

To:

"Harker, David" <david.harker@citizensadvice.org.uk>

Cc:

enquiries@liverpool.countycourt.gsi.gov.uk, yk@advokatforeningen.no, Janet.Dunbar@hmcourts-service.gsi.gov.uk, civilappeals.cmsa@hmcts.gsi.gov.uk

Bcc:

help@payplan.com, emb.london@mfa.no, "Liverpool County, Enquiries" <enquiries@liverpool.countycourt.gsi.gov.uk>

Hi again Mr. Harker,

I got a phone-call from Payplan now, advicing me to contact the CAB.

As I've explained to you earlier, my local CAB have 'messed' with me, like I've explained about.

I therefore send about this to you, at the top, of CAB.

I have a dispute with my landlord about arrears.

The Liverpool County Court didn't inform me about a hearing.

They have sent me a warrant Z0000538, with an eviction-date of tomorrow, Wednesday 17/8.

I wonder if you could please freeze this eviction-process, untill the dispute about rent-arrears is sorted, (like Payplan adviced me to ask the CAB).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

I'm also going to send you a copy of my latest e-mail to the Landlord where I complain about the arrears.

16. august 2011

Jeg sendte en ny e-post til the Landlord

Gmail – Complaint about not following good practice regarding warning about building work

Erik Ribsskog

<eribsskog@gmail.com>

Complaint about not following good practice regarding warning about building work

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Feb 15, 2011 at 10:08 AM

To:

sales@tjthomas.co.uk

Cc:

Liverpool Direct <liverpool.direct@liverpool.gov.uk>, "Harker, David" <david.harker@citizensadvice.org.uk>, emb.london@mfa.no

Hi,

I contacted the Council, to complain on that you haven't warned about the bouilding-work, that you are doing now, on Hope Champers.

I explained that the Council always tells in advance, in letters, when they do work in Dale St., etc.

The Council, (Alex Danylco there, Environmental Health Officer), told me that it was good pratice, to tell tennants in advance, about building work.

And I think that, escpecially, since the disco, G-bar, is right across the lane, with load music, untill 3 am – 6 am, four nights a week, then the landlord should warn in advance, about the building-work.

Because it's easy to get a late rythm, living next to a disco playing load music, especially if you have a IT as a profession/hobby, like I have.

So I'm going to tell this in court, that you don't follow good practice, if you try to throw me out again, (since I have some arrears).

I haven't got anywhere else to live, and you don't do repairs eighter, (like the Council have been inspecting here), so I don't think I should pay all the money, when I don't get the full product, that I pay for.

How long is this noisy building-work going to last?

Isn't it T.J. Thomas/Imperial Properties who owns Hope Chambers?

Why haven't tennants been informed?

Regards,

Erik Ribsskog

15. februar 2011

Jeg sendte en ny e-post til the Landlord

Gmail – Letter at the door today

Erik Ribsskog

<eribsskog@gmail.com>

Letter at the door today

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jan 31, 2011 at 6:43 PM

To:

Kieron Grimes <KieronGrimes@tjthomas.co.uk>

Cc:

Liverpool Direct <liverpool.direct@liverpool.gov.uk>, "Harker, David" <david.harker@citizensadvice.org.uk>, ellen ribsskog <ripsen@gmx.ch>, larvik.tingrett@domstol.no, agder.lagmannsrett@domstol.no, "HRET (postmottak)" <post@hoyesterett.no>

Hi Mr. Grimes,

I'm sorry I didn't open the door, when you were here today, but I thought it could be a bit threatening, if there was a bailiff there, with you, etc.

I wait for Liverpool City Council, to show up here, on Wednesday, to inspect about disrepair, so I think we have a dispute.

I don't think it's fair, that I should pay the full rent, when you don't fix repairs, and when you lie about the garbage-throwing arrangement, (you say they are accessable 24 hours, but they close at 11 pm, and don't open untill 12 noon on Sundays, since one have to go to the restaurant, with the beer-garden, to throw the garbage).

So I'm not affraid of taking this to court, I think I have a strong case, I'm afraid to say.

Also, I would have propably paid the arrears anyway, if I'd had the money, because I don't really like getting people on my door etc.

But, I haven't got any money, unfortuantely, and I'm unemployed.

But I am on Ladders, and have a high income-potential.

So £2000 in arrears is an amount that I'm going to be able to pay back.

I'm also waiting for an inheritance, from Norway, but my aunt Ellen Ribsskog Savoldelli, is delaying this, for more than one and a half year now.

I've complained to the courts in Norway, but they haven't done anything.

I've also updated Citizens Advice, since I haven't got any other place to live.

I think I'll just put the Housing Allowance on a bank-account, with Barclays, which I almost never use now, untill we agreed how to go forward with this.

I'm sending copies of this e-mail to the Council, CAB, the courts in Norway, my aunt Ellen, etc.

Sorry again about the delays with the rent!

Yours sincerely,

Erik Ribsskog

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PS.

Her er vedlegget:

31. januar 2011

Jeg sendte en ny e-post til CAB

Gmail – Re: Update/Fwd: To the Revenue and Benefits Service <<#22175-85070#>>

Erik Ribsskog

<eribsskog@gmail.com>

Re: Update/Fwd: To the Revenue and Benefits Service <<#22175-85070#>>

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jan 26, 2011 at 11:21 PM

To:

"Harker, David" <david.harker@citizensadvice.org.uk>

Hi,

I've contacted you about problems with this landlord, (and with CAB Liverpool City Centre), earlier.

I think that now they are extra aggressive and un-reasonable.

I was wondering if you please have some advice, regarding what to do in this matter, since I don't have anywhere else to live at the moment.

Again thank you very much for the help in earlier e-mails!

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

Date: Wed, Jan 26, 2011 at 8:01 PM
Subject: Re: Update/Fwd: To the Revenue and Benefits Service <<#22175-85070#>>
To: eribsskog@gmail.com

Your unique reference number is: 85070

Please include your unique reference number in all email communication.

Dear Mr. Ribsskog,

Thank you for your e-mail about housing benefit.

Liverpool City Council cannot get involve in civil matters. If you have a dispute with your landlord, you can seek independent advice from the Citizen's Advice Bureau, Welfare Rights or seek legal advice.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Shirley

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 26/01/11 18:11:30 o'clock GMT
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

CC:post.nord-trondelag@politiet.no
Subject: Update/Fwd: To the Revenue and Benefits Service

Here are some more threats in a new e-mail from the Landlord.

Erik Ribsskog

———- Forwarded message ———-
From: David Mahoney <DavidMahoney@tjthomas.co.uk>

Date: Wed, Jan 26, 2011 at 5:02 PM
Subject: RE: To the Revenue and Benefits Service
To: Erik Ribsskog <eribsskog@gmail.com>
Cc: Kieron Grimes <KieronGrimes@tjthomas.co.uk>, Lorna Murphy <LornaMurphy@tjthomas.co.uk>

I assume you wish to live in our premises rent free whilst claiming housing benefit?

this is not a hate crime ,as you put it ;you are simply a bad debtor

i have instructed my managers to terminate your tenancy and proceed to eviction and debt collection

david mahoney

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 26 January 2011 16:55
To: Liverpool Direct
Cc: sales

Subject: To the Revenue and Benefits Service

Hi,

I received a letter from my Landlord today.

They want my housing benefit, to be sent directly to them.

But the problem is, that they neven fix things that get broken.

The boiler didn't work for more than one year, the washing-machine stopped working a couple of years ago, and I had to buy new, since they never fixed it, and I had to wash my clothes in the bath-tub, and I did it wrong, so I had to buy new clothes as well.

(They also lie about the garbage-throwing facilities, and say they are possible to use, 24 hours, but they close at 11 pm., and one have to walk passed a beer-garden, full of people drinking, so it can also be embarrasing throwing the garbage, so the bins should be on a public are, like in Leather Lane I think, and not in the bin-store belonging to a restaurant).

So I have to work as a genator, and fix the bath-room lamp with duct-tape etc.

Also I am unemployed, and on a strict budget.

So then I don't think it's fair that they should get the whole rent, when I have to do their genetor-work etc., so I sometimes deduct a bit from the rent, since they don't do their job with repairs.

Also there is load music from the discoteque outside, four nights a week.

Also, they write 'I am lead to belive', about that I get housing allowance, but that's like they are spying on me, I think.

That's not a proper reference, I think.

They go behind my back in a vendetta-way with this letter I got today, I think.

Because they don't tell you the problems that have been with the repairs etc.

So their letter doesn't mirror how the tenancy-situation really is, I think.

So I hope you don't listen to this horrible landlord, but let me have this bargaining-card with them, so that they don't get even worse.

I wonder if they do this as some kind of hate-crime against me, because their reference/excuse for attacking me, in their letter to you, wasn't fine, I think, (so I send a copy of this e-mail to the police).

So I hope you don't listen to their one-sided letter, but continue to send me the Housing Allowance as usual.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

I've earlier contaced you about the problems with the garbage-bins, that they aren't easily accesable.

So these problems, with this landlord, should be known by the Council, from before.

______________________________________________________________________
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—— Please do not remove your unique tracking number ——
<<#22175-85070#>>

______________________________________________________________________

DISCLAIMER:

The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.

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27. januar 2011

Jeg sendte en påminnelse til CAB

Google Mail – Reminder/Fwd: Advice regarding tenancy <<#22175-31592#>>

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: Advice regarding tenancy <<#22175-31592#>>

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jan 11, 2010 at 5:13 PM

To:

David.Harker@citizensadvice.org.uk

Hi,

I can't see that I've received a reply to this e-mail yet, so I'm sending a reminder about this.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Dec 14, 2009 at 5:21 PM
Subject: Re: Advice regarding tenancy <<#22175-31592#>>
To: "Harker, David" <David.Harker@citizensadvice.org.uk>

Hi,

thank you very much for your answer!

The problems weren't resolved.

The adjudicator freed CAB since Brits didn't know how to e-mails, since e-mails were new.

I think that was a bad excuse, since e-mails have been around for maybe twenty years or so, and staff should be trained in using office-equipment.

And e-mail addresses are on CAB websites.

The last time I visited Liverpool Central CAB, I was so harassed by staff, that I don't want to go back.

Yours sincerely,

Erik Ribsskog

On Mon, Dec 14, 2009 at 5:06 PM, Harker, David <David.Harker@citizensadvice.org.uk> wrote:

Dear Erik,

I am sorry that you have previously experienced problems with

the Citizens Advice service and trust that these issues have now been

resolved.

Citizens Advice does not provide advice services directly.

However, Liverpool Citizens Advice Bureau should be in a position to advise

you of your rights as a tenant. You can contact them on 0844 848 7700. Details

regarding their opening times are available at http://www.liverpoolcab.org/advice_info.asp?ID=2.

Alternatively, you may be able to

find the advice you are looking for about your rights and

responsibilities as a tenant on our advice website http://www.adviceguide.org.uk/index/your_family/housing.htm

I wish you all the best and

hope that you will be able to resolve the issues you are experiencing with

your landlord quickly.

Best

Wishes

David

Harker

Chief Executive

Citizens

Advice

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]
Sent: Sunday, December 13, 2009 9:37

AM
To: Harker, David
Subject: Fwd: Advice regarding

tenancy <<#22175-31592#>>

Hi,

I'm sending this to you Mr. Harker, since I've been having so many

problems with your organisation earlier.

(That I've complained about, but which weren't resolved).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

Date:

Sun, Dec 13, 2009 at 4:46 AM
Subject: Re: Advice regarding tenancy

<<#22175-31592#>>
To: eribsskog@gmail.com

Your unique

reference number is: 31592

Please include

your unique reference number in all email communication.

Dear Mr Ribsskog

Thank you for your recent

e-mail.

To find out the answer to these

questions you would need to contact an organisation like the citizens advice

bureau, their details can be found on the internet.

Please contact us if you have any

further enquiries we may assist with.

Yours Sincerely

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

Liverpool's Year of the Environment 2009 – Our city Our

planet www.ourcityourplanet.org.uk

P Please consider the

environment before printing this e-mail. Thank you

Would you prefer to receive your

council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online

registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 12/12/09 16:27:33

o'clock GMT
To: liverpool.direct@liverpool.gov.uk
Subject: Advice

regarding tenancy

Hi,

I'm from Norway.

I live in Liverpool, and wondered about how the rules are in the UK,

about this issue:

I have a flat, and the Landlord, (George. I haven't been given his last

name or phone number), is supposed to go to my flat, and collect the rent, we

have agreed.

(Due to problems with Lorna at Imperial Properties, that

she don't get fixed the stove, washing machine, boiler etc., when it gets

broken.

I've been living here since 2006, so maybe once a year,

something stops working, but isn't fixed, by the Landlord).

I have agreed with the Landlord, (George), due to the problems with

Lorna there, the George would go to my appartment to collect the rent, once a

month.

But once, he didn't go, and I think something must be wrong, since he

don't give receits, neighter does he give his business-card.

He was supposed to be here to collect the rent, on 27/11, but hasn't

been here.

Now it's 12/12, and he, (George, Imperial Properties), still hasn't

been here, to collect the rent.

(So now I've had to use some of the rent for other bills, or food

etc).

But in Norway, where I'm from, we have a word 'hevd'.

I wonder if you have the same here?

If the landlord don't collect the rent, does this mean that I get the

right to live here, without paying rent then?

Is there a tenants assosiation in the UK.

I thought of contacting a tenants assosiation, but I couldn't find

one, so that's my question to you, that I wonder about, if you know of a

tenants assosiation, who I can contact about this!

Thanks in advance for any reply!

Yours sincerely,

Erik

Ribsskog

______________________________________________________________________
This

email has been automatically scanned for viruses and malicious content by

MessageLabs for your

protection
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——

Please do not remove your unique tracking number

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<<#22175-31592#>>
______________________________________________________________________
DISCLAIMER:

The

information in this e-mail is confidential and may be read, copied or used

only by the intended recipient(s). If you have received it in error please

contact the sender immediately by returning the e-mail or by telephoning a

number contained in the body of the e-mail then and please delete the e-mail

without disclosing its contents elsewhere. No responsibility is accepted for

loss or damage arising from viruses or changes made to this message after it

was sent. The views contained in this email are those of the author and not

necessarily those of the author’s employer or service provider.

This

email has been automatically scanned for viruses and malicious content by

MessageLabs for your

protection
______________________________________________________________________

P please consider the

environment – do you really need to print this

email?

This footnote confirms that this

email message has been swept by MIMEsweeper for Content Security threats,

including computer viruses.

P

please consider the environment – do you really need to print this email?

The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.

Information and Advice

www.adviceguide.org.uk

For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk

NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary

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11. januar 2010

Jeg sendte en ny e-post til David Harker, øverste leder for CAB

Google Mail – Re: Advice regarding tenancy <<#22175-31592#>>

Erik Ribsskog

<eribsskog@gmail.com>

Re: Advice regarding tenancy <<#22175-31592#>>

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Dec 14, 2009 at 5:21 PM

To:

"Harker, David" <David.Harker@citizensadvice.org.uk>

Hi,

thank you very much for your answer!

The problems weren't resolved.

The adjudicator freed CAB since Brits didn't know how to e-mails, since e-mails were new.

I think that was a bad excuse, since e-mails have been around for maybe twenty years or so, and staff should be trained in using office-equipment.

And e-mail addresses are on CAB websites.

The last time I visited Liverpool Central CAB, I was so harassed by staff, that I don't want to go back.

Yours sincerely,

Erik Ribsskog

On Mon, Dec 14, 2009 at 5:06 PM, Harker, David <David.Harker@citizensadvice.org.uk> wrote:

Dear Erik,

I am sorry that you have previously experienced problems with

the Citizens Advice service and trust that these issues have now been

resolved.

Citizens Advice does not provide advice services directly.

However, Liverpool Citizens Advice Bureau should be in a position to advise

you of your rights as a tenant. You can contact them on 0844 848 7700. Details

regarding their opening times are available at http://www.liverpoolcab.org/advice_info.asp?ID=2.

Alternatively, you may be able to

find the advice you are looking for about your rights and

responsibilities as a tenant on our advice website http://www.adviceguide.org.uk/index/your_family/housing.htm

I wish you all the best and

hope that you will be able to resolve the issues you are experiencing with

your landlord quickly.

Best

Wishes

David

Harker

Chief Executive

Citizens

Advice

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]
Sent: Sunday, December 13, 2009 9:37

AM
To: Harker, David
Subject: Fwd: Advice regarding

tenancy <<#22175-31592#>>

Hi,

I'm sending this to you Mr. Harker, since I've been having so many

problems with your organisation earlier.

(That I've complained about, but which weren't resolved).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

Date:

Sun, Dec 13, 2009 at 4:46 AM
Subject: Re: Advice regarding tenancy

<<#22175-31592#>>
To: eribsskog@gmail.com

Your unique

reference number is: 31592

Please include

your unique reference number in all email communication.

Dear Mr Ribsskog

Thank you for your recent

e-mail.

To find out the answer to these

questions you would need to contact an organisation like the citizens advice

bureau, their details can be found on the internet.

Please contact us if you have any

further enquiries we may assist with.

Yours Sincerely

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

Liverpool's Year of the Environment 2009 – Our city Our

planet www.ourcityourplanet.org.uk

P Please consider the

environment before printing this e-mail. Thank you

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council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online

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— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 12/12/09 16:27:33

o'clock GMT
To: liverpool.direct@liverpool.gov.uk
Subject: Advice

regarding tenancy

Hi,

I'm from Norway.

I live in Liverpool, and wondered about how the rules are in the UK,

about this issue:

I have a flat, and the Landlord, (George. I haven't been given his last

name or phone number), is supposed to go to my flat, and collect the rent, we

have agreed.

(Due to problems with Lorna at Imperial Properties, that

she don't get fixed the stove, washing machine, boiler etc., when it gets

broken.

I've been living here since 2006, so maybe once a year,

something stops working, but isn't fixed, by the Landlord).

I have agreed with the Landlord, (George), due to the problems with

Lorna there, the George would go to my appartment to collect the rent, once a

month.

But once, he didn't go, and I think something must be wrong, since he

don't give receits, neighter does he give his business-card.

He was supposed to be here to collect the rent, on 27/11, but hasn't

been here.

Now it's 12/12, and he, (George, Imperial Properties), still hasn't

been here, to collect the rent.

(So now I've had to use some of the rent for other bills, or food

etc).

But in Norway, where I'm from, we have a word 'hevd'.

I wonder if you have the same here?

If the landlord don't collect the rent, does this mean that I get the

right to live here, without paying rent then?

Is there a tenants assosiation in the UK.

I thought of contacting a tenants assosiation, but I couldn't find

one, so that's my question to you, that I wonder about, if you know of a

tenants assosiation, who I can contact about this!

Thanks in advance for any reply!

Yours sincerely,

Erik

Ribsskog

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please consider the environment – do you really need to print this email?

The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.

Information and Advice

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For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk

NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary

information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).

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14. desember 2009

Nå var George her og henta husleia

Men nå hadde jeg satt de inn hos RBS.

Og nå var’n så sein, så nå ga jeg bare husleie for en uke, £120, siden jeg trodde jeg skulle få beholde penga den her måneden, siden han ikke dukka opp.

For han hadde vært på ferie igjen, og tenkte han skulle sende noen andre.

Men han avløseren hadde ikke dukka opp.

Så derfor hadde dem ikke henta pengene.

Men da kommer han om en uke, for å hente husleia for neste måned, for da får jeg nye penger.

Men noe kvittering fikk jeg fortsatt ikke, men det er kanskje uhøflig å spørre om det?

(Jeg kjenner ikke skikken i England så bra).

Jeg har jo pratet med Lorna på han George sin mobil, så jeg vet jo at han er tilknyttet firmaet eller Lorna ihvertfall.

Så det er mye rart.

Vi får se hva som skjer.

Mvh.

Erik Ribsskog

PS.

Jeg får høre hva han David Harker hos CAB sier om det med kvittering da, før jeg begynner å mase om det.

Jeg har ikke lyst til å bli hivd ut heller.

Vi får se.

14. desember 2009

Jeg sendte om problemene med husverten til han lederen for CAB, siden det har vært så mye tull med CAB

Google Mail – Re: Advice regarding tenancy <<#22175-31592#>>

Erik Ribsskog

<eribsskog@gmail.com>

Re: Advice regarding tenancy <<#22175-31592#>>

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 13, 2009 at 9:37 AM

To:

david.harker@citizensadvice.org.uk

Hi,

I'm sending this to you Mr. Harker, since I've been having so many problems with your organisation earlier.

(That I've complained about, but which weren't resolved).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

Date: Sun, Dec 13, 2009 at 4:46 AM
Subject: Re: Advice regarding tenancy <<#22175-31592#>>
To: eribsskog@gmail.com

Your unique reference number is: 31592

Please include your unique reference number in all email communication.

Dear Mr Ribsskog

Thank you for your recent e-mail.

To find out the answer to these questions you would need to contact an organisation like the citizens advice bureau, their details can be found on the internet.

Please contact us if you have any further enquiries we may assist with.

Yours Sincerely

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

Liverpool's Year of the Environment 2009 – Our city Our planet www.ourcityourplanet.org.uk

P Please consider the environment before printing this e-mail. Thank you

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 12/12/09 16:27:33 o'clock GMT
To: liverpool.direct@liverpool.gov.uk

Subject: Advice regarding tenancy

Hi,

I'm from Norway.

I live in Liverpool, and wondered about how the rules are in the UK, about this issue:

I have a flat, and the Landlord, (George. I haven't been given his last name or phone number), is supposed to go to my flat, and collect the rent, we have agreed.

(Due to problems with Lorna at Imperial Properties, that she don't get fixed the stove, washing machine, boiler etc., when it gets broken.

I've been living here since 2006, so maybe once a year, something stops working, but isn't fixed, by the Landlord).

I have agreed with the Landlord, (George), due to the problems with Lorna there, the George would go to my appartment to collect the rent, once a month.

But once, he didn't go, and I think something must be wrong, since he don't give receits, neighter does he give his business-card.

He was supposed to be here to collect the rent, on 27/11, but hasn't been here.

Now it's 12/12, and he, (George, Imperial Properties), still hasn't been here, to collect the rent.

(So now I've had to use some of the rent for other bills, or food etc).

But in Norway, where I'm from, we have a word 'hevd'.

I wonder if you have the same here?

If the landlord don't collect the rent, does this mean that I get the right to live here, without paying rent then?

Is there a tenants assosiation in the UK.

I thought of contacting a tenants assosiation, but I couldn't find one, so that's my question to you, that I wonder about, if you know of a tenants assosiation, who I can contact about this!

Thanks in advance for any reply!

Yours sincerely,

Erik Ribsskog

______________________________________________________________________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

______________________________________________________________________

—— Please do not remove your unique tracking number ——
<<#22175-31592#>>

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DISCLAIMER:

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13. desember 2009

E-mail to Saffron Follows, CAB.

Google Mail – Private email addresses reproduced on your blog

width=143 height=59 alt=”Google Mail”>

Erik Ribsskog

<eribsskog@gmail.com>

Private email addresses reproduced on your blog

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Jul 11, 2008 at 2:37 PM

To:

"Follows, Saffron" <Saffron.Follows@citizensadvice.org.uk>

Hi,

I'm sorry, but I've conducted an investigation into this, and I can't see that there have been

any incidents like you have mentioned, in the same way, that you on the Citizens Advice

Bureaux, have failed to comment on, the phoney business, at your Liverpool-office, and

at your head-office.

I'll enclose a copy of my last e-mail to the CAB, regarding this.

I think also think it must be this way.

That, if I have no right to get help from the CAB, since they are a charity, and not Government. (Like the Merseyside Police, told me you were, last year).

Then, I don't think that the CAB, have any right, to get help from me, since I'm not Government eighter.

I hope you agree with me on this.

I'll see if I can find a copy of the menitoned e-mail.

Please note, that I write in the e-mail, among other things, that I, due to the mentioned problems, don't really want to have anything more to do, with the CAB, after the way, that the complaint-process was handeled.

I hope you have the time to read the e-mail, and to please take a note of this!

Yours sincerely,

Erik Ribsskog

PS.

Here is a copy of the mentioned e-mail:

From: eribsskog@gmail.com Erik Ribsskog
To: Sue.Thomas@citizensadvice.org.uk Thomas, Sue
Date: Wed, 18 Jun 2008 18:17:20 +0100

Subject: Re: Your complaint about Liverpool Central CAB

Hi,

ok, I know that the CAB is a charity, and that this means that I really have
no right to get help,
from the CAB.

But that I have to beg.

I understand, that this means, that it's your priogative, at the CAB, not to
give help, if you choose,
since people haven't got any right to get help from charities.

Then again, I think, that for the record, I have to say, that I think that

the way, the set-ups, at the
CAB, in Liverpool, last year, and also the set-ups in your head-office in
London, have been covered
up, makes me think that the whole CAB must be corrupt.

And I doubt very strongly, that I'll ever go to the CAB, and beg for

help again.

Sorry if I'm a bit harsh in this e-mail, but I wouldn't want to be treated
like this again.

So this concludes my involvement in this process.

Yours sincerely,

Erik Ribsskog

On 6/18/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
>
> Apologies that I didn't reply to this. However the complaints process has

> now been concluded – my letter following the Independent Adjudicator's
> review is the end of it. So I am sorry but I am not going to add anything
> else to what has already been said and the apologies given.

>
>
> *Sue Thomas*
> *Head of Advice Policy & Standards*
> *Tel: 020 7833 7034 Mob: 07970 990425*
> —-Original Message—–
> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]

> *Sent:* 13 June 2008 09:27
> *To:* Thomas, Sue
> *Subject:* Fwd: Your complaint about Liverpool Central CAB
>
> Hi,
>
> I can't see that I've recieved an answer to this e-mail yet, that's why I'm

> sending it again.
>
> Hope this is alright!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> ———- Forwarded message ———-
> From: Erik Ribsskog <eribsskog@gmail.com>

> Date: May 12, 2008 5:12 PM
> Subject: Re: Your complaint about Liverpool Central CAB
> To: "Thomas, Sue" <Sue.Thomas@citizensadvice.org.uk>

>
>
> Hi,
>
> thanks very much for your e-mail.
>
> I was wondering about the street theater operation, that was going on, at
> the CAB, in April of last year,
> and was included in the complaint.

>
> (With the gay-looking CAB-representative helding the meeting in the dark
> etc.).
>
> I wonder what happened with this issus, noone seems to have commented on
> this, or is my knowledge of

> the English language that is failing me, English only being my second
> language?
>
> Thanks in advance for the reply!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>

> On 5/12/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
>>
>> When the Independent Adjudicator sent you her reivew (on 24th April),

>> she said that Citizens Advice would consider the report and then write to
>> you. I am sorry that my reply is a little late but I was away from the
>> office last week and so have only been able to finish my letter to you

>> today.
>>
>> <<Ribsskog-Liverpool Central.doc>>
>>
>> *Sue Thomas*
>> *Head of Advice Policy & Standards*
>> *Tel: 020 7833 7034 Mob: 07970 990425*

>>
>> P* please consider the environment – do you really need to print this
>> email?*
>>
>> *The Citizens Advice service helps people resolve their legal, money and
>> other problems by providing information and advice, and by influencing

>> policymakers. Citizens Advice is an operating name of The National
>> Association of Citizens Advice Bureaux.*
>>
>> –
>>
>> *Information and Advice www.adviceguide.org.uk*

>>    –
>>
>>    For information about our campaigns, to volunteer or support us
>>    www.citizensadvice.org.uk
>>
>> NOTICE: this e-mail originates from Citizens Advice, an operating name of

>> The National Association of Citizens Advice Bureaux (Charity Registration
>> Number 279057, VAT number 726 0202 76, Company limited by guarantee,
>> Registered Number 1436945 England, Registered office Myddelton House,

>> 115-123 Pentonville Road, London N1 9LZ). It contains proprietary
>> information, some or all of which may be legally privileged. It is for the
>> intended recipient only. If an addressing or transmission error has

>> misdirected this e-mail, please notify the author by replying to this
>> e-mail. If you are not the intended recipient you must not use, disclose,
>> distribute, copy, print or reply to this e-mail (other than for the reason

>> stated above).
>>
>> This footnote confirms that this email message has been swept by *
>> MIMEsweeper* for Content Security threats, including computer viruses.
>>
>>

> P* please consider the environment – do you really need to print this
> email?*
>
>
> This footnote confirms that this email message has been swept by
> MIMEsweeper for Content Security threats, including computer viruses.

>
> P* please consider the environment – do you really need to print this
> email?*
>
> *The Citizens Advice service helps people resolve their legal, money and
> other problems by providing information and advice, and by influencing

> policymakers. Citizens Advice is an operating name of The National
> Association of Citizens Advice Bureaux.*
>
> –
>
> *Information and Advice www.adviceguide.org.uk*

>    –
>
>    For information about our campaigns, to volunteer or support us
>    www.citizensadvice.org.uk
>
> NOTICE: this e-mail originates from Citizens Advice, an operating name of

> The National Association of Citizens Advice Bureaux (Charity Registration
> Number 279057, VAT number 726 0202 76, Company limited by guarantee,
> Registered Number 1436945 England, Registered office Myddelton House,

> 115-123 Pentonville Road, London N1 9LZ). It contains proprietary
> information, some or all of which may be legally privileged. It is for the
> intended recipient only. If an addressing or transmission error has

> misdirected this e-mail, please notify the author by replying to this
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> This footnote confirms that this email message has been swept by *
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On 7/11/08, Follows, Saffron <Saffron.Follows@citizensadvice.org.uk> wrote:

Dear Mr Ribsskog,

Citizens Advice has been aware for some time that you have posted an item on the internet in relation to your complaint against one of our bureaux and to date we have made no attempt to ask you to remove this.

However, I have today become aware that you have detailed email addresses for a number of individuals including myself and David Harker. Neither of our email addresses are public and therefore you have no entitlement to reproduce them in a public domain such as the web. Can I therefore ask that you remove any individual addresses with immediate effect?

Yours sincerely,

Saffron Follows
Complaints & Advice Policy Officer
Citizens Advice

P please consider the environment – do you really need to print this email?

The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.

Information and Advice www.adviceguide.org.uk

For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk

NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).

This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.

11. juli 2008