Stikkord: E-post

Jeg sendte en klage til CreateSpace

Gmail – Complaint/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

Complaint/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Aug 9, 2012 at 1:17 AM

To:
ecr@createspace.com

Cc:
mail.gva@efta.int

Hi again,

the more I think about it, the more I think it was annoying, that my delivery was split up.

Custommers don't like to have people on their door all the time.

I think that you, (as long as there isn't anything special going on), should try to deliver the whole order on the same day/same shipment.

It's ok to be woken up one day due to some books, but two days is a bit much, I think.

Just to level about this.

Regards,

Erik Ribsskog

PS.

And when I worked as a Shop Manager, and ordered something from a supplier.

Then this was delivered with the same car.

Unless they were sold out.

Even if these products, (e.g. Coca Cola), wasn't produced at the same day, at the Coca-Cola factory.

When Coca-Cola knows how to deliver both Fanta, Diet Coke, Sprite and Coca-Cola with the same car.

Then Amazon should be able to do this as well, I think.

(Especially since there wasn't anything force majore etc., which caused this delivery to be split into two shipments.

This strange shipment-split causes my Shop Manager alarm-bells to ring, I must admit).

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Aug 8, 2012 at 7:19 PM
Subject: Re: CreateSpace – Executive Customer Relations
To: Executive Customer Relations <ecr@createspace.com>

Hi,

thank you very much for your e-mail!

I got the 'Min Bok 2'-books on my door with DHL today.

Thank you very much for that!

I checked the 'Jenny Skavlan' book-cover now, and now I think it looked very fine.

Thanks for the help with that!

(I know I can change it myself but I think your cover-creator has a bug that split up the words in an 'un-professional way, on the back of some of the book-covers.

It seems to me at least.

If I'm allowed to give some feedback.

I used to read a lot of books, (when I lived in Norway).

I had a stressing life and used to read at night, or else I sometimes didn't manage to fall asleep.

So I had many boxes with books in Norway, (with some antiques etc., which a storage-company don't want to send me, to where I live now, in the UK).

So I have opinions on books, since I used to buy and read a lot of books, and also go to the library a lot, in my 'previous, Norwegian life').

I could have a look in Open Office Writer and see if I can learn how to get page-numbers on the pages there.

If so, I can change the title-pages etc., myself, so that they aren't that squeezed.

I've noticed some typo's etc. now, in the Adeler-book, when I read the paperback-version.

So I'm going to have a look at Open Office Writer first I thought.

Because I don't want to be unreasonable.

Since I've already gotten a lot of extra stuff from you.

So I could try to fix this myself first, at least.

I thought.

Thanks again for the fine books.

I have to say I'm impressed by the quality of the books.

The paperback-books I used to buy in Norway, often was made with lower quality paper, I think, than the ones you sent me.

So I was surprised that the books were that easy to read.

They were very easy to read for being paperback-books, I think.

I have a lot of of other material, on my blog, which I've planned to publish as books as well.

And I'm also wondering about if I should translate my memoirs, to English, on a later stage.

If so I would have material for twenty books, at least I think.

So that's why I try to learn how to do the books properly now.

So the reason I change them a lot isn't to make problems for anyone, but so that I learn how to do them ok, since I'm a beginner.

And English is only my second language, unfortunately, so I struggeled a bit with the Employment Case-book, and changed that a lot of times, to try to get it ok.

Just to explain.

But thank you very much for your patience with me, and thanks again for the fine books!

Best regards,

Erik Ribsskog

On Wed, Aug 8, 2012 at 4:24 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Thank you again for your e-mails. I’ve updated the back cover of “Jenny Skavlan i Finland.” Please let me know if this layout is preferable and, if not, how you would like the text to appear. You can review my edits in the “Cover” section of the Setup phase, by clicking on “Full-Size Preview.”

Regarding they layout for “Skifte etter Magna og Holger Adeler,” we can update the file so the Title Page, Table of Contents and Forward appear on separate pages, typically for a $50 fee; however, we can complete this change at no charge. Please let us know if you would like us to proceed.

If you choose to make changes to your files at a later date, we can supply you with the most up-to-date PDF files we have so you do not lose this information; however, if you submit a new file without the page numbers, for example, the printed book will not contain page numbers.

Finally, the copies of “Min Bok 2” were simply manufactured after the DHL pick-up time for that particular day. There were no other factors that caused the delay.

Sincerely,

Ashley Robinson

Executive Customer Relations

9. august 2012

Jeg sendte enda en ny e-post til Twitter

Gmail – Update/Fwd: #5882629 Twitter Support: update on "Impersonation – ErikRibsskog"

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: #5882629 Twitter Support: update on "Impersonation – ErikRibsskog"

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 11:15 PM

To:
support+id5882629@twitter.zendesk.com

Hi again,

I'm the only person in the World, named Erik Ribsskog.

And the person copies my writing style, (from my blog).

The person says he has the 'Johanitterorden', in his family-line.

And I also have that order, (the Order of St. John), in my family-line, (my fathers new womans step-son, Bjørn Humblen).

And the person writes in Norwegian, and I'm from Norway.

It's obvious to me that this is no coincident, that this person uses my name.

I'm victim of a year-long spoofing and harassment-attack on the internet.

I've earlier sent you complaints about people trying to impersonate my web-shops, etc.

Could I please have a second opinion about this?

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Aug 8, 2012 at 11:04 PM
Subject: Re: #5882629 Twitter Support: update on "Impersonation – ErikRibsskog"
To: Twitter Support <support+id5882629@twitter.zendesk.com>

Hi,

how can you say that this is not impersonation?

(And you also didn't approve of my last impersonation-report, before this).

I want to escalate to your line-manager, please.

Regards,

Erik Ribsskog

On Wed, Aug 8, 2012 at 10:10 PM, londonrose77 <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

londonrose77, Aug 08 02:10 pm (PDT):

Hello,

Thanks for the report. We've checked the account, and it is not in violation of the Twitter Rules (https://twitter.com/rules) at this time. We encourage you to keep an eye on it. If the account posts any misleading information going forward, please let us know. Just reply to this email with a detailed description of the content, and we'll investigate further.

Generally, an account will not be removed if, for example, it happens to have the same name as you, includes no Tweets, or makes it clear that it is not affiliated with or actively attempting to deceive and mislead others. We do suspend accounts that are clear attempts at impersonation, but our team investigates to make sure there is an active violation of our rules taking place.

Your faxed ID has been shredded.

Thanks,

@londonrose77

Twitter Trust and Safety

johncons, Aug 05 05:23 pm (PDT):

Full name: Erik Ribsskog

Username of reported account: @ErikRibsskog

Description: This is my name. I'm the only person in the World, with this name.

Email address: eribsskog@gmail.com

Twitter username (optional): @johncons

Anything else? (optional): I've been impersonated a lot, which I've reported to you earlier. I have a blog, perhaps that's why.

Message-Id:NE4XSGTC_5022d5c2c4c6e_7e23134b27c3321899_sprut

9. august 2012

Jeg sendte en ny e-post til Twitter

Gmail – #5882629 Twitter Support: update on "Impersonation – ErikRibsskog"

Erik Ribsskog
<eribsskog@gmail.com>

#5882629 Twitter Support: update on "Impersonation – ErikRibsskog"

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 11:04 PM

To:
Twitter Support <support+id5882629@twitter.zendesk.com>

Hi,

how can you say that this is not impersonation?

(And you also didn't approve of my last impersonation-report, before this).

I want to escalate to your line-manager, please.

Regards,

Erik Ribsskog

On Wed, Aug 8, 2012 at 10:10 PM, londonrose77 <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

londonrose77, Aug 08 02:10 pm (PDT):

Hello,

Thanks for the report. We've checked the account, and it is not in violation of the Twitter Rules (https://twitter.com/rules) at this time. We encourage you to keep an eye on it. If the account posts any misleading information going forward, please let us know. Just reply to this email with a detailed description of the content, and we'll investigate further.

Generally, an account will not be removed if, for example, it happens to have the same name as you, includes no Tweets, or makes it clear that it is not affiliated with or actively attempting to deceive and mislead others. We do suspend accounts that are clear attempts at impersonation, but our team investigates to make sure there is an active violation of our rules taking place.

Your faxed ID has been shredded.

Thanks,

@londonrose77

Twitter Trust and Safety

johncons, Aug 05 05:23 pm (PDT):

Full name: Erik Ribsskog

Username of reported account: @ErikRibsskog

Description: This is my name. I'm the only person in the World, with this name.

Email address: eribsskog@gmail.com

Twitter username (optional): @johncons

Anything else? (optional): I've been impersonated a lot, which I've reported to you earlier. I have a blog, perhaps that's why.

Message-Id:NE4XSGTC_5022d5c2c4c6e_7e23134b27c3321899_sprut

9. august 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 7:19 PM

To:
Executive Customer Relations <ecr@createspace.com>

Hi,

thank you very much for your e-mail!

I got the 'Min Bok 2'-books on my door with DHL today.

Thank you very much for that!

I checked the 'Jenny Skavlan' book-cover now, and now I think it looked very fine.

Thanks for the help with that!

(I know I can change it myself but I think your cover-creator has a bug that split up the words in an 'un-professional way, on the back of some of the book-covers.

It seems to me at least.

If I'm allowed to give some feedback.

I used to read a lot of books, (when I lived in Norway).

I had a stressing life and used to read at night, or else I sometimes didn't manage to fall asleep.

So I had many boxes with books in Norway, (with some antiques etc., which a storage-company don't want to send me, to where I live now, in the UK).

So I have opinions on books, since I used to buy and read a lot of books, and also go to the library a lot, in my 'previous, Norwegian life').

I could have a look in Open Office Writer and see if I can learn how to get page-numbers on the pages there.

If so, I can change the title-pages etc., myself, so that they aren't that squeezed.

I've noticed some typo's etc. now, in the Adeler-book, when I read the paperback-version.

So I'm going to have a look at Open Office Writer first I thought.

Because I don't want to be unreasonable.

Since I've already gotten a lot of extra stuff from you.

So I could try to fix this myself first, at least.

I thought.

Thanks again for the fine books.

I have to say I'm impressed by the quality of the books.

The paperback-books I used to buy in Norway, often was made with lower quality paper, I think, than the ones you sent me.

So I was surprised that the books were that easy to read.

They were very easy to read for being paperback-books, I think.

I have a lot of of other material, on my blog, which I've planned to publish as books as well.

And I'm also wondering about if I should translate my memoirs, to English, on a later stage.

If so I would have material for twenty books, at least I think.

So that's why I try to learn how to do the books properly now.

So the reason I change them a lot isn't to make problems for anyone, but so that I learn how to do them ok, since I'm a beginner.

And English is only my second language, unfortunately, so I struggeled a bit with the Employment Case-book, and changed that a lot of times, to try to get it ok.

Just to explain.

But thank you very much for your patience with me, and thanks again for the fine books!

Best regards,

Erik Ribsskog

On Wed, Aug 8, 2012 at 4:24 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Thank you again for your e-mails. I’ve updated the back cover of “Jenny Skavlan i Finland.” Please let me know if this layout is preferable and, if not, how you would like the text to appear. You can review my edits in the “Cover” section of the Setup phase, by clicking on “Full-Size Preview.”

Regarding they layout for “Skifte etter Magna og Holger Adeler,” we can update the file so the Title Page, Table of Contents and Forward appear on separate pages, typically for a $50 fee; however, we can complete this change at no charge. Please let us know if you would like us to proceed.

If you choose to make changes to your files at a later date, we can supply you with the most up-to-date PDF files we have so you do not lose this information; however, if you submit a new file without the page numbers, for example, the printed book will not contain page numbers.

Finally, the copies of “Min Bok 2” were simply manufactured after the DHL pick-up time for that particular day. There were no other factors that caused the delay.

Sincerely,

Ashley Robinson

Executive Customer Relations

8. august 2012

Jeg sendte en ny e-post angående patentsøknad

Gmail – Patenter

Erik Ribsskog
<eribsskog@gmail.com>

Patenter

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 12:41 PM

To:
Infosenteret <Infosenteret@patentstyret.no>

Cc:
NITH Oslo <oslo@nith.no>

Hei,

ja det er ikke så lett, når NITH ikke svarer.

Ikke vil de sende meg graden min heller.

Eller penger de skylder meg i studieavgift som jeg ikke fikk tid til å bruke, på grunn av militæret.

Og det er også sånn, at jeg ikke får arven min, fra Norge, her jeg bor som flyktning i England.

Hverken fra mors eller farssiden.

Og ikke tingene mine fra City Self-storage, i Oslo.

Har overhørt at jeg er forfulgt av 'mafian', i Oslo, i 2003.

Kan det være noe sammenheng?

Får ikke rettigheter av politiet.

Og har ikke penger til å betale for patent for øyeblikket.

Likevel vil jeg ikke miste rettighetene til oppfinnelsene mine, for å si det sånn.

Mvh.

Erik Ribsskog

2012/8/8 Infosenteret <Infosenteret@patentstyret.no>

Hei!

Dersom du ønsker å få informasjon/dokumentasjon fra NHI/NITH må du henvende deg dit.

Når det gjelder patenter og patentering viser jeg til tidligere e-post fra Hilde Seiersten og undertegnede.

Vennlig hilsen

Per Olaf Ranger

Konsulent

tlf 22 38 75 57

mail@patentstyret.no

Følg oss på twitter

Følg oss på Facebook

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 8. august 2012 03:22
Til: Infosenteret
Kopi: NITH Oslo
Emne: Re: Patenter

Hei,

ja, men problemet er at NITH ikke vil sende meg kryssordprogrammet, som jeg planlegger å ta patent på.

Har dere hatt problem med NHI/NITH tidligere?

Er det vanlig at de saboterer for tidligere studenter?

Mvh.

Erik Ribsskog

2012/8/7 Infosenteret <Infosenteret@patentstyret.no>

Hei!

For å få papent på en oppfinnelse må du søke om dette. På vår hjemmeside www.patentstyret.no finner du informasjon om hvordan du søker om patent. Se lenken http://www.patentstyret.no/no/Patent/Hva-er-et-patent/ hvor du finner informasjon om hvilke krav som stilles til en oppfinnelse for at den skal kunne patenteres, hvordan du søker, kostnader knyttet til patentering, behandling av søknaden etc.

Her finner du og informasjon om hvordan du søker om patent i andre land, om internasjonale søknadsordninger etc. Se lenken http://www.patentstyret.no/no/Patent/Patentering-Utenfor-Norge/.

Håper dette hjelper deg videre

Vennlig hilsen

Per Olaf Ranger

Konsulent

tlf 22 38 75 57

mail@patentstyret.no

Følg oss på twitter

Følg oss på Facebook

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 6. august 2012 04:16
Til: Ekstern post
Emne: Patenter/Fwd: Patents

Hei,

sender kopi av en e-post angående patenter som jeg har sendt til patent-myndighetene, i USA.

Har også kontaktet patent-myndighetene i Storbritannia, angående dette.

Ønsker å registrere disse patentene, sånn at jeg slipper å oppleve det, at noen eventuelt stjeler de, og tjener penger på mine oppfinnelser.

Håper dette er i orden!

Mvh.

Erik Ribsskog

8. august 2012

Nå dukket det opp en ny bestilling, fra Godteposer. Ikke dårlig

8. august 2012

Jeg sendte enda en ny e-post til CreateSpace

Gmail – New update/Fwd: Update/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

New update/Fwd: Update/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 4:21 AM

To:
ecr@createspace.com

Cc:
mail.gva@efta.int

Hi again,

I've also been wondering about what you wrote, the other day.

That you sent 'Min Bok 2', later than the other books.

What caused this, I was wondering.

I haven't worked with that book, since June, (as far as I remember it), so why haven't this title been available, I was wondering here.

Hope you have the chance to explain about this.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Aug 8, 2012 at 3:48 AM
Subject: Update/Fwd: CreateSpace – Executive Customer Relations
To: ecr@createspace.com

Hi,

I think the Jenny Skavlan-book backside, looks even dummer now.

Because the right margin is very un-even.

E.g. the word 'og' should have been on the first line, I think.

It's almost so that I wonder if it's a provocation.

Also, I've had a look in the paperback-versions you sent me, of the 'Adeler-book' and 'Jenny Skavlan'-book.

I hope I'm not a diffucult customer now.

But I think perhaps all the books should have the 'format/layout', as the Jenny Skavlan-book.

Because in the Adeler-book etc., the Foreword, Table of Contents and title-name, are squesed together, on the first page.

Where as on the Jenny Skavlan-book, these are spread out, so that the title has it's own page, the Table of Content has it's own pages, etc.

I hope I can change this later.

But, are the page-numbers still going to be there, if I upload new file-versions of the books, I was wondering.

Sorry if ask to many questions, but I try to make the books better, so to hopefully sell more books.

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Aug 6, 2012 at 9:48 PM
Subject: Re: CreateSpace – Executive Customer Relations

To: Executive Customer Relations <ecr@createspace.com>
Cc: mail.gva@efta.int

Hi,

I wrote some comments inbetween your text, in my answer e-mail since there were so many topics, which we are corresponding about.

Hope this is alright!

Best regards,

Erik Ribsskog

PS.

I used to work as a Shop Manager.

And I don't think the DHL-guy waited that long, before he stopped ringing on my door, today.

Before he went back to his car, to then return with a note, about the packets, which he put in my letter-'box', in my front-door.

But I haven't had that much to do with DHL, (exepct when I bought an Ipod, in 2003, if I remember it right).

So this could be how they do it normally.

I shouted through the door, when I saw the note from them, being delivered, so I got the boxes anyway.

PS 2.

Please tell me if you want me to approve the current proof on the employment-case book.

Since there also are other changes which we have discussed now, (with the un-professinal chapter-headings).

Thanks again for the e-mail!

On Mon, Aug 6, 2012 at 9:26 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Thank you for your e-mails. Your complimentary order was shipped in 5 boxes. The final box containing “Min Bok 2” was picked up from our facility today. You can track this final box at DHL.com with the tracking number 5079249475. Please let me know if you do not receive these copies by August 10.

Ok.

Regarding the back cover text for “Jenny Skavlan i Finland” and “Skifte etter Magna og Holger Adeler,” we can update the text so words do not hyphenate and wrap to the next line. However, making these changes will affect the availability of the titles. Please let me know if you’d like us to proceed with these changes.

Yes, that would have been very fine! 🙂

The books you received, and the digital proof you reviewed, do not have page numbers because page numbers were not included in the original files you provided. We can add the page numbers to each of your titles, which usually includes a fee of $25 per title; however, we would like to complete these changes at no cost to you. We would also like to adjust the chapter headings so they no longer appear on a separate page for free. Again, please let me know if you would like us to proceed.

Yes, that would really be excelent!

I was a bit disapointed when I saw that there were no page-numbers.

I haven't understood how that worked.

Thank you very much!

I'm going to send a copy to EFTA about this, since I've started updating them.

Regarding the Digital Proofer, there are only 219 pages in the file after we removed the blank pages. It appears the page count did not update automatically after this change; therefore, the Digital Proofer is displaying 222 pages. Pages 221 and 222 are appearing in error. Also, only the proof copy will have a “Proof” page, as you see in the Digital Proofer on page 220. Any non-proof copies you order will include our manufacturing information on the bottom of the last page, which you can review in the copies we sent.

Ok, thanks for explaining!

Again, thank you for your e-mails and I look forward to hearing from you soon so we may move forward with the changes outlined above. As always, please do not hesitate to contact me with any additional questions you may have.

Sincerely,

Ashley Robinson

Executive Customer Relations

8. august 2012

Jeg sendte en ny e-post til EFTA

Gmail – Oppdatering/Fwd: Update/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

Oppdatering/Fwd: Update/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 4:11 AM

To:
mail.gva@efta.int

Hei,

jeg sender en oppdatering.

For de sier at de liksom skal gjøre det bedre, også blir det dårligere.

Da er det noe galt, mener jeg.

Sender med kopi av bok-cover, for å forklare hva jeg mener.

Mvh.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Aug 8, 2012 at 3:48 AM
Subject: Update/Fwd: CreateSpace – Executive Customer Relations
To: ecr@createspace.com

Hi,

I think the Jenny Skavlan-book backside, looks even dummer now.

Because the right margin is very un-even.

E.g. the word 'og' should have been on the first line, I think.

It's almost so that I wonder if it's a provocation.

Also, I've had a look in the paperback-versions you sent me, of the 'Adeler-book' and 'Jenny Skavlan'-book.

I hope I'm not a diffucult customer now.

But I think perhaps all the books should have the 'format/layout', as the Jenny Skavlan-book.

Because in the Adeler-book etc., the Foreword, Table of Contents and title-name, are squesed together, on the first page.

Where as on the Jenny Skavlan-book, these are spread out, so that the title has it's own page, the Table of Content has it's own pages, etc.

I hope I can change this later.

But, are the page-numbers still going to be there, if I upload new file-versions of the books, I was wondering.

Sorry if ask to many questions, but I try to make the books better, so to hopefully sell more books.

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Aug 6, 2012 at 9:48 PM
Subject: Re: CreateSpace – Executive Customer Relations

To: Executive Customer Relations <ecr@createspace.com>
Cc: mail.gva@efta.int

Hi,

I wrote some comments inbetween your text, in my answer e-mail since there were so many topics, which we are corresponding about.

Hope this is alright!

Best regards,

Erik Ribsskog

PS.

I used to work as a Shop Manager.

And I don't think the DHL-guy waited that long, before he stopped ringing on my door, today.

Before he went back to his car, to then return with a note, about the packets, which he put in my letter-'box', in my front-door.

But I haven't had that much to do with DHL, (exepct when I bought an Ipod, in 2003, if I remember it right).

So this could be how they do it normally.

I shouted through the door, when I saw the note from them, being delivered, so I got the boxes anyway.

PS 2.

Please tell me if you want me to approve the current proof on the employment-case book.

Since there also are other changes which we have discussed now, (with the un-professinal chapter-headings).

Thanks again for the e-mail!

On Mon, Aug 6, 2012 at 9:26 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Thank you for your e-mails. Your complimentary order was shipped in 5 boxes. The final box containing “Min Bok 2” was picked up from our facility today. You can track this final box at DHL.com with the tracking number 5079249475. Please let me know if you do not receive these copies by August 10.

Ok.

Regarding the back cover text for “Jenny Skavlan i Finland” and “Skifte etter Magna og Holger Adeler,” we can update the text so words do not hyphenate and wrap to the next line. However, making these changes will affect the availability of the titles. Please let me know if you’d like us to proceed with these changes.

Yes, that would have been very fine! 🙂

The books you received, and the digital proof you reviewed, do not have page numbers because page numbers were not included in the original files you provided. We can add the page numbers to each of your titles, which usually includes a fee of $25 per title; however, we would like to complete these changes at no cost to you. We would also like to adjust the chapter headings so they no longer appear on a separate page for free. Again, please let me know if you would like us to proceed.

Yes, that would really be excelent!

I was a bit disapointed when I saw that there were no page-numbers.

I haven't understood how that worked.

Thank you very much!

I'm going to send a copy to EFTA about this, since I've started updating them.

Regarding the Digital Proofer, there are only 219 pages in the file after we removed the blank pages. It appears the page count did not update automatically after this change; therefore, the Digital Proofer is displaying 222 pages. Pages 221 and 222 are appearing in error. Also, only the proof copy will have a “Proof” page, as you see in the Digital Proofer on page 220. Any non-proof copies you order will include our manufacturing information on the bottom of the last page, which you can review in the copies we sent.

Ok, thanks for explaining!

Again, thank you for your e-mails and I look forward to hearing from you soon so we may move forward with the changes outlined above. As always, please do not hesitate to contact me with any additional questions you may have.

Sincerely,

Ashley Robinson

Executive Customer Relations

så dumt ut tuller hm.JPG
91K

PS.

Her er vedlegget:

8. august 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – Update/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 3:48 AM

To:
ecr@createspace.com

Hi,

I think the Jenny Skavlan-book backside, looks even dummer now.

Because the right margin is very un-even.

E.g. the word 'og' should have been on the first line, I think.

It's almost so that I wonder if it's a provocation.

Also, I've had a look in the paperback-versions you sent me, of the 'Adeler-book' and 'Jenny Skavlan'-book.

I hope I'm not a diffucult customer now.

But I think perhaps all the books should have the 'format/layout', as the Jenny Skavlan-book.

Because in the Adeler-book etc., the Foreword, Table of Contents and title-name, are squesed together, on the first page.

Where as on the Jenny Skavlan-book, these are spread out, so that the title has it's own page, the Table of Content has it's own pages, etc.

I hope I can change this later.

But, are the page-numbers still going to be there, if I upload new file-versions of the books, I was wondering.

Sorry if ask to many questions, but I try to make the books better, so to hopefully sell more books.

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Aug 6, 2012 at 9:48 PM
Subject: Re: CreateSpace – Executive Customer Relations

To: Executive Customer Relations <ecr@createspace.com>
Cc: mail.gva@efta.int

Hi,

I wrote some comments inbetween your text, in my answer e-mail since there were so many topics, which we are corresponding about.

Hope this is alright!

Best regards,

Erik Ribsskog

PS.

I used to work as a Shop Manager.

And I don't think the DHL-guy waited that long, before he stopped ringing on my door, today.

Before he went back to his car, to then return with a note, about the packets, which he put in my letter-'box', in my front-door.

But I haven't had that much to do with DHL, (exepct when I bought an Ipod, in 2003, if I remember it right).

So this could be how they do it normally.

I shouted through the door, when I saw the note from them, being delivered, so I got the boxes anyway.

PS 2.

Please tell me if you want me to approve the current proof on the employment-case book.

Since there also are other changes which we have discussed now, (with the un-professinal chapter-headings).

Thanks again for the e-mail!

On Mon, Aug 6, 2012 at 9:26 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Thank you for your e-mails. Your complimentary order was shipped in 5 boxes. The final box containing “Min Bok 2” was picked up from our facility today. You can track this final box at DHL.com with the tracking number 5079249475. Please let me know if you do not receive these copies by August 10.

Ok.

Regarding the back cover text for “Jenny Skavlan i Finland” and “Skifte etter Magna og Holger Adeler,” we can update the text so words do not hyphenate and wrap to the next line. However, making these changes will affect the availability of the titles. Please let me know if you’d like us to proceed with these changes.

Yes, that would have been very fine! 🙂

The books you received, and the digital proof you reviewed, do not have page numbers because page numbers were not included in the original files you provided. We can add the page numbers to each of your titles, which usually includes a fee of $25 per title; however, we would like to complete these changes at no cost to you. We would also like to adjust the chapter headings so they no longer appear on a separate page for free. Again, please let me know if you would like us to proceed.

Yes, that would really be excelent!

I was a bit disapointed when I saw that there were no page-numbers.

I haven't understood how that worked.

Thank you very much!

I'm going to send a copy to EFTA about this, since I've started updating them.

Regarding the Digital Proofer, there are only 219 pages in the file after we removed the blank pages. It appears the page count did not update automatically after this change; therefore, the Digital Proofer is displaying 222 pages. Pages 221 and 222 are appearing in error. Also, only the proof copy will have a “Proof” page, as you see in the Digital Proofer on page 220. Any non-proof copies you order will include our manufacturing information on the bottom of the last page, which you can review in the copies we sent.

Ok, thanks for explaining!

Again, thank you for your e-mails and I look forward to hearing from you soon so we may move forward with the changes outlined above. As always, please do not hesitate to contact me with any additional questions you may have.

Sincerely,

Ashley Robinson

Executive Customer Relations

8. august 2012

Jeg sendte en ny e-post angående patentsøknad

Gmail – Oppdatering/Fwd: Update/Fwd: Patents

Erik Ribsskog
<eribsskog@gmail.com>

Oppdatering/Fwd: Update/Fwd: Patents

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 3:04 AM

To:
Infosenteret <Infosenteret@patentstyret.no>

Hei,

jeg fikk to svar fra dere nå, siden jeg sendte først en e-post og så en oppdatering.

Jeg har sendt en e-post tidligere i dag, til din kollega.

(Om dere har hatt noe problem med NHI/NITH tidligere, som ikke vil sende kryssordprogram, osv).

Så jeg venter til jeg får svar om det.

Jeg har ikke så mye penger nå heller.

Og jeg regner med at det koster penger å søke om å ta patent.

Mvh.

Erik Ribsskog

On Tue, Aug 7, 2012 at 2:47 PM, Infosenteret <Infosenteret@patentstyret.no> wrote:

Hei,

Ut fra det du skriver er det nok vanskelig å kunne si noe helt sikkert om det er mulig å patentere det du har beskrevet nedenfor. Jeg vil allikevel gi deg noe generell informasjon i forhold til vilkårene for patentering.

For det første gis det bare patent på oppfinnelser som utgjør en praktisk løsning av et problem, der løsningen har teknisk karakter, teknisk effekt og er reproduserbar. Du kan ikke få patent på en idé uten å forklare eller vise hvordan den kan gjennomføres i praksis. Fremgangsmåter, produkter, apparater og anvendelser kan patenteres. For eksempel glidelåser, datamaskinteknologi og blodanalyser. For å få patent må oppfinnelsen utgjøre en praktisk løsning av et teknisk problem. Det må altså dreie seg om en teknisk løsning.

Videre må oppfinnelsen være ny. At oppfinnelsen må være ny innebærer blant annet at alt vedrørende oppfinnelsen som enten er omtalt i tidligere patenter, tidsskrifter eller annen litteratur (gjelder hele verden), vil være til hinder for å få patent.

Til slutt må oppfinnelsen skille seg vesentlig fra den teknikk som foreligger på området. Den kan ikke bare være en logisk videreføring av tidligere kjent teknikk.

Mer informasjon om vilkårene for å få patent finnes på Patentstyrets hjemmesider: http://www.patentstyret.no/no/Patent/Krav-til-et-patent/

Dersom din idé oppfyller disse vilkårene kan den patenteres.

Jeg vil også gjøre deg oppmerksom på at Patentstyret tilbyr forundersøkelser mot betaling. Ved forundersøkelser kan du få kartlagt hva slags oppfinnelser som er patentert på et bestemt område, og om din oppfinnelse oppfyller kravene til å få meddelt patent, en såkalt patenterbarhetsvurdering. Mer informasjon om forundersøkelser og priser finnes på Patentstyrets hjemmesider: http://www.patentstyret.no/no/Tjenester/Forundersokelser/

Du kan forøvrig gjøre et søk selv i vår database: https://dbsearch2.patentstyret.no/ for å se om noe lignende er patentert i Norge.

For å søke om beskyttelse for oppfinnelsen din i Norge leverer du inn en søknad om patent til Patentstyret. Et norsk patent gjelder bare for Norge. Hvis du ønsker å søke om patent i andre land, er det uansett en fordel å levere inn din første patentsøknad i Norge. Du kan levere søknaden elektronisk via Altinn eller laste ned søknaden på PDF-format. Her kan du lese mer om hvordan du søker patent: http://www.patentstyret.no/no/Patent/Hvordan-soke-patent/

Ring oss gjerne på infosenteret dersom du har flere spørsmål.

Med vennlig hilsen

Hilde Seiersten

Konsulent

Tlf: +47 22 38 73 33/Dir. tlf +47 22 38 75 60

mail@patentstyret.no

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Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 6. august 2012 19:47
Til: Ekstern post
Emne: Oppdatering/Fwd: Update/Fwd: Patents

Hei,

amerikanerne var visst ikke så behjelpelige.

Jeg håper dere kan gi meg råd.

Jeg har litt dårlig økonomi, for øyeblikket, men jeg har ikke lyst til å miste rettighetene til oppfinnelsene mine av den grunn liksom.

Mvh.

Erik Ribsskog

———- Forwarded message ———-
From: <USPTOInfo@uspto.gov>
Date: Mon, Aug 6, 2012 at 6:01 PM
Subject: RE: Update/Fwd: Patents
To: eribsskog@gmail.com

Thank you for contacting the USPTO Contact Center.

Sorry, we are unable to provide you with more assistance via electronic mail.

For technical patent inquiries, you may contact the USPTO Contact Center (UCC) at 571-272-1000 and request to be transferred to the Inventors Assistance Center (IAC). IAC representatives are available Monday through Friday (except Federal holidays) from 8:30 a.m. to 5:00 p.m. Eastern Time.

If you have any further questions or if you require additional information, please call the USPTO Contact Center at 1-800-786-9199 or (571) 272-1000 and reference the following Service Request number: 1-222579452.

[THREAD ID:1-3OHILM]

—–Original Message—–

From: eribsskog@gmail.com

Sent: 8/6/2012 12:52:55 PM

To: USPTO Info <usptoInfo@uspto.gov>
Subject: Update/Fwd: Patents

Hi,

I've sold candy to both Detroit and the Bronx, from this web-shop, using this invention.
(And I've sent around a hundred orders to Norway, which has been ordered using this invention).
Here from the UK.
So this isn't an idea or a suggestion, this is an up and running invention.

(Please see the link in my first e-mail).
Best regards,
Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Aug 6, 2012 at 5:12 PM
Subject: Re: Patents
To: USPTOInfo@uspto.gov

Hi,
this isn't about ideas, these are real inventions that are up and running.

Please confirm that you understand that this isn't about an idea or suggestion.
Best regards,
Erik Ribsskog

On Mon, Aug 6, 2012 at 1:42 PM, <USPTOInfo@uspto.gov> wrote:

Thank you for contacting the USPTO Contact Center.

Patents protect inventions and improvements to existing inventions. A patent cannot be obtained on a mere idea or suggestion. Copyrights cover literary, artistic, and musical works. Trademarks are brand names and/or designs which are applied to products or used in connection with services. A patent for an invention is a grant of property rights by the Government through the U.S. Patent and Trademark Office. The patent grant excludes others from making, using, or selling the invention. Patent applications are examined for both technical and legal merit. Prior to filing a patent application, a search of existing patents can be conducted.

Users can access searchable databases containing full-text patent information for U.S. patents granted since 1976 and full-page images since 1790 on the U.S. Patent and Trademark Office (USPTO) web site at http://patft.uspto.gov/

Inventors should file online via EFS-Web at:
http://www.uspto.gov/patents/process/file/efs/index.jsp
and/or inventors should apply in writing to the Commissioner for Patents using one of two types of patent applications: (1) A nonprovisional application, which begins the examination process and may lead to a patent. (2) A provisional application which establishes a filing date but does not begin the examination process.

For patent forms information, you may visit the U.S. Patent and Trademark Office Web site at http://www.uspto.gov/forms/index.jsp. Presently, only a few forms are fillable on-line.

For the current schedule of fees, see the U.S. Patent and Trademark Office (USPTO) Web site at http://www.uspto.gov/about/offices/cfo/finance/fees.jsp. There are basic filing fees for utility patent applications, design applications, and plant applications. If the owner of the invention qualifies as a small entity (that is an independent inventor, a small business, or a nonprofit organization), the filing fees are reduced by half if the small entity status is claimed. See transmittal forms PTO/SB/05 for utility patent application, PTO/SB/18 for design patent application, and PTO/SB/19 for plant patent application at http://www.uspto.gov/forms/index.jsp. Please note: Fees are subject to change each year and should therefore be verified before submission to the USPTO.

Checks or money orders should be payable to the "Director of the U.S. Patent and Trademark Office" and sent to the

Commissioner for Patents
P.O. Box 1450
Alexandria, VA 22313-1450

The patent grant excludes others from making, using, or selling the invention. A utility or plant patent in force on June 8, 1995, is subject to either the 17 year term from grant or the 20 year term from earliest effective U.S. filing date, whichever is longer. A design patent term is 14 years from patent grant. The right conferred by the patent grant extends throughout the United States.

The terms 'Patent Pending' and 'Patent Applied For' are used to inform the public that an application for a patent has been filed. Patent protection does not start until the actual grant of a patent. Marking of an article as patented, when it is not, is illegal and subject to penalty.

The USPTO Contact Center will send informational materials providing a broad overview of the process of obtaining a United States patent, including general requirements. If you would like to receive this information, please send us your name and mailing address. You can visit the USPTO Web site at www.uspto.gov.

For technical patent inquiries, you may contact the USPTO Contact Center (UCC) at 571-272-1000 and request to be transferred to the Inventors Assistance Center (IAC). IAC representatives are available Monday through Friday (except Federal holidays) from 8:30 a.m. to 5:00 p.m. Eastern Time.

If you have any further questions or if you require additional information, please call the USPTO Contact Center at 1-800-786-9199 or (571) 272-1000 and reference the following Service Request number: 1-222579452.

[THREAD ID:1-3OHILM]

—–Original Message—–

From: eribsskog@gmail.com
Sent: 8/5/2012 09:44:52 PM
To: USPTO Info <usptoInfo@uspto.gov>

Subject: Patents

Hi,
I'm sending you an initial e-mail regarding some patents I've invented.

1.
The first patent is an online 'one-click-shop', for e-commerce.
One just point on the goods with the mouse-arrow, and then clicks to put the item in the shopping-basket.

Like shown on one of my web-shops here:
http://www.ukgoodyshop.com/
(It works with PayPal now, but should work with any payment-system with some modification).

2.
I've also invented a crossword-compilaton-programme, some years ago.
When I studied at the academy NHI, (Norges Høgskole for Informasjonsteknologi), once owned by French company Vivendi, in Oslo, in 1991/92, as part of a module called O39/49 Project Assignment.

My transcript from this academy can be found in PS. 5, in this link, from my website, at Angelfire:
http://johncons.angelfire.com/om.html
The computer-programme I made in Pascal has an algoritm in it that can make crosswords.

The programme first makes the solution for the cross-word, in a matrix, and then finds the synonyms in a word-list, and then prints out the cross-words.
These algoritms, could be used to make commercial crosswords, I think.

One just need to put them in a bigger matrix.
And the programme, as it is, from the early 90's could make commercial cross-words as it is.
One just need to put some more synonyms in the world-list.
But if one works a bit more with it, one could make even bigger cross-words.

But I want to please have patents on these two algorithms, and also the finished programme.
The academy isn't co-operating now, I've overheard I'm followed by some 'mafian' in Norway, so I've ran to the UK, and the programme is in Norway.

Even so I send this as an initial e-mail regarding this.
I've been in contact with UK patent-autorities, but have had problems with getting them to see this from my side.
Am also wondering about contacting Norwegian patent-autorities.

Hope I can get these patents registered with you!

Yours sincerely,

Erik Ribsskog

8. august 2012