Stikkord: E-post

Jeg sendte en ny e-post til CreateSpace

Gmail – CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jul 24, 2012 at 11:03 PM

To:
Executive Customer Relations <ecr@createspace.com>

Cc:
jeff@amazon.com

Hi,

this is just shit.

You haven't red up on this case at all.

I want to escalate please.

Erik Ribsskog

On Tue, Jul 24, 2012 at 9:54 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Thank you for outlining the issues you have experienced while utilizing our services for “My Employment Case Against Arvato's Microsoft Scandinavian Product Activation.”

I sincerely apologize that you have had an inconsistent experience with the file review process and greatly appreciate your feedback. However, as we do not permit mention of CreateSpace as a publisher, I am currently looking into any alternatives or exceptions we can allow for the “CreateSpace-edition” reference within your book. I will follow-up with you as soon as I have additional information regarding this.

In reviewing the files for your book, we would be able to perform a File Help service in which we can rotate pages 207-213 so they no longer appear upside down. This service would normally be accompanied by a $50 fee; however, I would like to offer this service to you at no charge. This would eliminate concerns of upside down pages if your files are submitted for review in the future. Please let me know if you would like us to move forward with this service.

Regarding the additional blank pages, it appears these were added through the Interior Reviewer when scaling your Microsoft Word file to PDF format. We are currently in the process of removing these pages so they will no longer appear in the printed book.

Finally, you can remove the Kindle version of your title through your Kindle Direct Publishing (KDP) account at http://kdp.amazon.com. If you need additional assistance with your KDP account, please let me know, and I will have someone from KDP connect with you directly.

If you would like to discuss this information in greater detail, I would be happy to call you directly at a specified time. Please do not hesitate to connect with me should you have additional questions.

Sincerely,

Ashley Robinson

Executive Customer Relations

ecr@createspace.com

(843) 760-8240

25. juli 2012

Jeg sendte en ny e-post angående slektsforskning

Gmail – Til Karen Nyholm

Erik Ribsskog
<eribsskog@gmail.com>

Til Karen Nyholm

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jul 24, 2012 at 1:46 PM

To:
glas@nyholmcantrell.dk

Hei,

er du i slekt med min danske oldemor, Karen Margrethe Heegaard født Nyholm?

Bare lurte etter at jeg tilfeldigvis så navnet ditt på tracking-cookie-programmet til min blogg.

Mvh.

Erik Ribsskog

PS.

Her er mer om dette:

24. juli 2012

Jeg sendte en ny e-post angående slektsforskning

Gmail – Til Karen Nyholm

Erik Ribsskog
<eribsskog@gmail.com>

Til Karen Nyholm

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jul 24, 2012 at 1:46 PM

To:
glas@nyholmcantrell.dk

Hei,

er du i slekt med min danske oldemor, Karen Margrethe Heegaard født Nyholm?

Bare lurte etter at jeg tilfeldigvis så navnet ditt på tracking-cookie-programmet til min blogg.

Mvh.

Erik Ribsskog

24. juli 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 10:43 PM

To:
Executive Customer Relations <ecr@createspace.com>

Hi,

thank you for your e-mail!

I am in the UK, so I think it's perhaps better, if we correspond by e-mail.

I'm not happy with a book I have with you now, and I'm not happy with the custommer-support.

First my book got approved, then they said the orientation was wrong, on the pictures.

(After I changed the subtitle and used more upper-case in it, on the cover).

Then I said, I hadn't changed the pictures, in the book.

Then they said I'd get a one of exeption, since they'd done a mistake.

But I think they can't say that I'd get a one of exeption, it has to be permanent.

I also want to add a second foreword now, (to explain about why some pictures of files are up side down), but can't.

Since then they'll then say the pictures are wrong.

Since I only got one last chance, to get the book right, really.

Also there are three blank pages on CreateSpace where as on Scribd, (where I put the book now, after the problems with your customer-support), these blank pages don't appear.

So the book is 219 pages on Scribd and Open Office Writer, but 222 pages when I scale the book on CreateSpace.

I don't understand how to get these blank pages away, they aren't on Open Office, so I don't understand what produces them.

Also, I wrote 'CreateSpace-edition', on this book, (and all my five books in Norwegian, which are on Amazon now).

But after I complained about my book suddently being not approved, even if it has been approved earlier, and the pages you complained about weren't changed by me.

Then you said I couldn't write 'publised by CreateSpace', in my book, and removed the text 'CreateSpace-edition', from the first page.

But that's not the same at all.

And this text had also been approved earlier.

So you just made a new, similar mistake.

How can they do the same mistake twice?

This obviously just to mess with me, I think.

If the content have been approved earlier they shouldn't refuse me to get it approved later.

But this happened twice, even if I got an appology for the first mistake, in the mean-time.

I've gone to University of Sunderland, and learned about referencing there, and I know that one are supposed to write the edition when one refer to a book.

And you just remove the edition-name, just like that.

It's like you aren't serious, or try to sabotage, I think.

This is a book about my employement-case against two big, powerful companies, Bertelsmann, (and Microsoft), and I don't want to lose control on it.

I'm a bit wary about it.

Please don't mess with this book.

I therefore also want to have it on Scribd now, so I don't want the Kindle library-programme option any longer, for this book.

Since then one can't have it on Scribd, as far as I understand.

I only want the 'normal' Kindle-option.

I also want you to put back the edition-name, on my book.

And to add a second foreword where it's explained about the upside-down files.

And the three blank pages to be removed.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

On Mon, Jul 23, 2012 at 10:11 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

My name is Ashley Robinson, and I am with Executive Customer Relations with CreateSpace. I received your letter addressed to Jeff Bezos and he has asked that I respond on his behalf. Thank you for allowing me the opportunity to correspond with you.

I would like to set up a time to discuss this matter further. Please provide the best time and phone number at which I may reach you. If you prefer, you can contact me directly at (843) 760-8240. My normal office hours are 9:00 a.m. until 5:00 p.m. eastern time; however, I am happy to accommodate your schedule.

I look forward to hearing from you.

Sincerely,

Ashley Robinson

Executive Customer Relations

ecr@createspace.com

(843) 760-8240

23. juli 2012

Jeg sendte en e-post til biblioteket i Rollag

Gmail – SV: Til Rollag bibliotek, angående Mogan-familien/Fwd: VS: Mogan

Erik Ribsskog
<eribsskog@gmail.com>

SV: Til Rollag bibliotek, angående Mogan-familien/Fwd: VS: Mogan

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 7:09 PM

To:
Rollag Bibliotek <Rollag.Bibliotek@rollag.kommune.no>

Cc:
biblioteket@rollag.kommune.no

Hei,

jeg lurte på om den vikingskatten, som det står i skrivet du sendte, at adoptiv-tippoldefaren min Gullek Gulleksson Toeiet Gulleksrud fant.

Jeg har lest at det var uventede mynter, å finne, i Rollag vel.

(For en stund siden, riktignok).

Jeg tenkte nå, kan dette ha vært ting, som Gulleksrud har funnet i Amerika, og tatt med tilbake, til Norge?

Jeg har jo lest at noen av indianerne, som ble drept, var hvite osv.

Kan det være sånn det henger sammen?

Bare noe jeg tenkte på nå.

Mvh.

Erik Ribsskog

2010/1/13 Rollag Bibliotek <Rollag.Bibliotek@rollag.kommune.no>

Hei!

Her er det jeg har funnet i våre
bygdebøker.

Angående dialekten, så er det ikke
Rollag-dialekt. Mulig det er Valderes-dialekt?

Håper det kom til nytte!

Mvh

Heidi

Rollag Folkebibliotek

Fra: Solfrid Holtan På
vegne av Postmottak Rollag

Sendt: 11. januar 2010 08:51

Til: Rollag
Bibliotek

Emne: VS: Til Rollag bibliotek,
angående Mogan-familien/Fwd: VS: Mogan

Fra: Erik Ribsskog
[mailto:eribsskog@gmail.com]

Sendt: 8. januar 2010 12:42

Til: Postmottak Rollag

Emne: Til Rollag bibliotek,
angående Mogan-familien/Fwd: VS: Mogan

Hei,

jeg prøvde å kontakte Lågdalsmuseet, om de hadde noe informasjon om
Mogan-familien, siden min farmor var fra Rollag, Ågot Mogan Olsen.

Jeg lurte spesielt på faren hennes, som jeg mener å ha sett ble kalt 'Nils i
Dalen'.

Jeg husker også at faren min sa rundt 1980, at noe av slekta dems var fra
Finnskogen, eller noe.

Og Ågot hadde en bror som sa 'jintutten'.

Jeg skal finne den e-posten jeg sendte til Lågdalsmuseet:

from

Erik Ribsskog <eribsskog@gmail.com>

to

post@laagdalsmuseet.no

date

Thu, Jan 7, 2010 at 2:19 PM

subject

Informasjon om oldefar Nils 'i Dalen' Mogan og oldemor Birgit
Mogan, fra gården Mogan i Rollag?

mailed-by

gmail.com

hide details

2:19 PM (21 hours ago)

Hei,

jeg bare lurte på om dere hadde noe
informasjon om min farmor, Ågot Mogan Olsen, (som døde i år 2000 vel), sine
foreldre Nils Mogan, (visstnok også kjent som 'Nils i Dalen'), eller Ågots mor Birgit
Mogan.

Birgit var visst adoptert, men arvet
likevel gården.

Nils var visst kjent som 'Nils i Dalen', mener jeg at hun tremeningen min,
Stine Mogan Olsen, skrev på Facebook.

Gården het jo Mogan da, og de tok navnet
etter gården, husker jeg at farmora mi sa.

Jeg bor i England, så jeg får ikke så lett
tilgang til bygdebøker osv., men jeg bare lurte på om dere tilfeldigvis hadde
noe informasjon.

Ågot sa at mora hennes pleide å si 'je vet
itte je'.

Men er det Rollags-dialekt det da?

Broren hennes mener jeg at pleide å si 'jintutten',

(og det betydde 'jentene', husker jeg at
farmora mi forklarte meg, da jeg var guttunge, når broren hennes spurte meg
hvordan det gikk med jintutten, en gang noen søskener av farmora mi var samla
hos farmora mi da.

Min far, Arne Mogan Olsen, som nå bor i
Drammen, (samboer med Haldis Humblen), han lot meg bo alene på Bergeråsen, fra
jeg var ni år, så jeg spiste alltid middag hos Ågot da, da jeg var sånn 9-10 år
osv., så derfor husker jeg noen av de orda som hu og broren hennes brukte,
osv.

Så sånn er det.).

Er det noe særlig Rollags-dialekt eller, (jintutten)?

På forhånd takk
for eventuelt svar!

Mvh.

Erik Ribsskog

PS.

Jeg har også jobba og rydda mye skog osv., i 2005, på Løvås Gård i Kvelde, hvor
onkelen min Martin Ribsskog holdt til.

Jeg dro dit for jeg hørte i Oslo, i 2003 og 2004, at jeg var forfulgt av noe
'mafian'.

Men på Løvås gård, så ble jeg forsøkt drept, så nå er jeg i Liverpool, og
skjønner ikke hva som foregår.

Og det hjelper ikke om jeg spørr politiet, de sier ingenting, så jeg prøver å
finne ut mer om slekta osv., for å finne ut om det er noe 'mafian' der.

Men vi får se hva som skjer.

Men dere har kanskje ikke Lågendalen så langt sør som Kvelde dere, sånn at dere
har noe informasjon på Løvås Gård, som jeg har litt hevd på, vil jeg si, siden
jeg fikk en avtale om at jeg kunne jobbe og bo der, fra samboeren til onkelen
min, mot å betale 500 kroner i uka i mat.

Men men.

Bare noe jeg kom på.

På forhånd takk for svar!

Håper dere har mulighet til å svare!

Mvh.

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2010/1/8

Subject: Re: VS: Mogan

To: Gry Charlotte <gry@laagdalsmuseet.no>

Hei,

ja, det kan jeg kanskje prøve.

Jeg bor i England, men jeg kan jo kontakte de på e-post, eller noe.

Det er snakk om gården Mogan forresten, i Rollag, men den gården er vel
kanskje ikke så stor at den er kjent nedover i Kongsberg osv.

Mormora mi hevdet forresten å være i slekta etter Ove Gjedde, som holdt
til i Kongsberg bl.a. vel.

Men det er visst litt usikkert, min mormor Ingeborg Ribsskog, var barnebarn
av den danske øverstkommanderende mellomkrigsgeneralen Anders Gjedde Nyholm,
(og hennes tante var også gift med den siste baron Adeler).

Men jeg har ikke klart å spore han Anders Gjedde Nyholm tilbake til Ove Gjedde,
på internett, så det er mulig at mormora mi fortalte noe røverhistorier da.

Hvem vet.

Men mange takk for svar ihvertfall!

Mvh.

Erik Ribsskog

2010/1/8 Gry Charlotte <gry@laagdalsmuseet.no>

Hei,

Viser til e-post
vedr. informasjon om Ågot Mogan Olsen. Vi har dessverre ingen informasjon om
henne.

Jeg foreslår at du
tar kontakt med biblioteket i Rollag, som har alle bygdebøkene og annen
lokalhistorisk litterat fra Rollag.

Med vennlig hilsen

Gry Ch. Lj.
Andersen

Lågdalsmuseet

23. juli 2012

Jeg sendte en e-post til eieren av Amazon

Gmail – Problems at CreateSpace/Fwd: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog
<eribsskog@gmail.com>

Problems at CreateSpace/Fwd: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 5:48 PM

To:
jeff@amazon.com

Cc:
info@createspace.com

Hi,

I found this e-mail address on Askville.

Just wanted to warn.

Is there some share or vendetta going on at CreateSpace?

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Jul 23, 2012 at 5:17 PM

Subject: Fwd: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)
To: info@createspace.com

Hi,

I've also put the book on Scribd now, since you mess with the edition-stuff.

I wonder if you have an agenda here.

I know it's something with Kindle, that you say I can't have the book anywhere else when it's on Kindle library.

But I'd rather take it off that option please, and just have it as a regular kindle-book.

Due to the mentioned mistakes from you now have made me lose a bit confidence in your company.

There hasn't been a sale for a week or so now, how can I trust that you don't mess with the sales-statistics, when I can't trust that you don't mess with the approval-policy.

Please escalate to a manager.

Since I'm not really contect with the way the book got, after the proof now, due to your 'funny' one-time exeptions etc.

If I got it approved once you shouldn't be alloved to change that, I think.

Do you have a secret agenda, I'm wondering.

This is a book about an employment-case against Bertelsmann, (and Microsoft).

I'm from Norway, where it's not considered kosher to be evil and play games.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Jul 23, 2012 at 3:29 PM
Subject: Re: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)
To: CreateSpace Member Services <info@createspace.com>

Hi,

I haven't got any desire to write anything like that.

I simply wrote 'CreateSpace-edition'.

So you made a similar mistake after first making a mistake you have appologised about.

Have you read my update e-mail?

Are you also on first name with all your customers, I wonder.

I'm from Norway, but live in the UK, here they most often say Mr. Ribsskog.

Just something I wondered about.

Maybe a manager should look at this?

Erik Ribsskog

On Mon, Jul 23, 2012 at 3:25 PM, CreateSpace Member Services <info@createspace.com> wrote:

Hello Erik,

Thank you for contacting us regarding your title, "My Employment Case Against Arvato's Microsoft Scandinavian Product Activation."

Upon reviewing your account I see that your title has been made Available again.

We appreciate your desire to list “CreateSpace Publishing” or "Published by CreateSpace" within your title. Since we are not a publisher, this is not a request that we can accommodate. We are proud to be able to partner with you on your title and apologize for any inconvenience this may cause. You are welcome to include "Printed by CreateSpace" if you like, and resubmit your files. Thanks for your understanding.

I hope this information is helpful. Please feel free to contact us if you have any additional questions or concerns.

Did I solve your problem? Let us know here: https://www.createspace.com/Special/L/YourFeedback.jsp

Best regards,

Lamees

CreateSpace Member Services

Need more information? See our Frequently Asked Questions.

https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

Find help on Community and Resources.

* Community: https://www.createspace.com/en/community/index.jspa

* Resources: https://www.createspace.com/en/community/community/resources

Follow us on Twitter and join us on Facebook.

* Twitter: http://twitter.com/#!/CreateSpace

* FaceBook: http://www.facebook.com/CreateSpace

Your original message:

Hi,

ok, I didn't understand that this was about the upside down files.

The reason I put them upside down was because I was a bit stressed when I

worked on this employment-case sometimes and managed to scan and e-mail

some files up side down.

I should maybe have written about this in the foreword.

But I don't want any more problems with this book now.

So I'll just publish/proof it again I thought.

Thank you very much for the help!

Best regards,

Erik Ribsskog

On Sun, Jul 22, 2012 at 11:53 PM, CreateSpace Member Services <

info@createspace.com> wrote:

> Hello Erik,

>

> Thank you for your patience while our Technical Services team looked into

> your files.

>

> They said that this title was passed for on July 10 with upside down pages

> in the interior. This should have never been passed, but since it was not

> caught and the title was made previously available I have put this title

> back into process and asked our reviewers to pass as a onetime courtesy. If

> this ever causes concern in production then the title's availability can be

> pulled and a new file would need to be submitted with all content appearing

> in the same orientation.

>

> I hope this information has been helpful to you. As always, should you

> have any additional questions or concerns, our Member Services team would

> be happy to assist you. We are available 24 hours a day, 7 days a week at

> 1-866-356-2154 or by e-mail at info@createspace.com.

>

> Did I solve your problem? Let us know here:

> https://www.createspace.com/Special/L/YourFeedback.jsp

>

> Best regards,

>

> Clare

> CreateSpace Member Services

>

> Need more information? See our Frequently Asked Questions.

>

> https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

>

> Find help on Community and Resources.

> * Community: https://www.createspace.com/en/community/index.jspa

> * Resources: https://www.createspace.com/en/community/community/resources

>

> Follow us on Twitter and join us on Facebook.

> * Twitter: http://twitter.com/#!/CreateSpace

> * FaceBook: http://www.facebook.com/CreateSpace

>

> Your original message:

>

> Hi,

>

> this book has been aproved earlier, I just changed the subtitle, so that

> the words starts with upper-case.

>

> So I don't understand what the problem is now.

>

> (Since it's exactly the same interior now).

>

> Best regards,

>

> Erik Ribsskog

>

> Best Regards,

>

23. juli 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – RE: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog
<eribsskog@gmail.com>

RE: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 5:17 PM

To:
info@createspace.com

Hi,

I've also put the book on Scribd now, since you mess with the edition-stuff.

I wonder if you have an agenda here.

I know it's something with Kindle, that you say I can't have the book anywhere else when it's on Kindle library.

But I'd rather take it off that option please, and just have it as a regular kindle-book.

Due to the mentioned mistakes from you now have made me lose a bit confidence in your company.

There hasn't been a sale for a week or so now, how can I trust that you don't mess with the sales-statistics, when I can't trust that you don't mess with the approval-policy.

Please escalate to a manager.

Since I'm not really contect with the way the book got, after the proof now, due to your 'funny' one-time exeptions etc.

If I got it approved once you shouldn't be alloved to change that, I think.

Do you have a secret agenda, I'm wondering.

This is a book about an employment-case against Bertelsmann, (and Microsoft).

I'm from Norway, where it's not considered kosher to be evil and play games.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Jul 23, 2012 at 3:29 PM
Subject: Re: Your CreateSpace Support Request / Case #02027566
To: CreateSpace Member Services <info@createspace.com>

Hi,

I haven't got any desire to write anything like that.

I simply wrote 'CreateSpace-edition'.

So you made a similar mistake after first making a mistake you have appologised about.

Have you read my update e-mail?

Are you also on first name with all your customers, I wonder.

I'm from Norway, but live in the UK, here they most often say Mr. Ribsskog.

Just something I wondered about.

Maybe a manager should look at this?

Erik Ribsskog

On Mon, Jul 23, 2012 at 3:25 PM, CreateSpace Member Services <info@createspace.com> wrote:

Hello Erik,

Thank you for contacting us regarding your title, "My Employment Case Against Arvato's Microsoft Scandinavian Product Activation."

Upon reviewing your account I see that your title has been made Available again.

We appreciate your desire to list “CreateSpace Publishing” or "Published by CreateSpace" within your title. Since we are not a publisher, this is not a request that we can accommodate. We are proud to be able to partner with you on your title and apologize for any inconvenience this may cause. You are welcome to include "Printed by CreateSpace" if you like, and resubmit your files. Thanks for your understanding.

I hope this information is helpful. Please feel free to contact us if you have any additional questions or concerns.

Did I solve your problem? Let us know here: https://www.createspace.com/Special/L/YourFeedback.jsp

Best regards,

Lamees

CreateSpace Member Services

Need more information? See our Frequently Asked Questions.

https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

Find help on Community and Resources.

* Community: https://www.createspace.com/en/community/index.jspa

* Resources: https://www.createspace.com/en/community/community/resources

Follow us on Twitter and join us on Facebook.

* Twitter: http://twitter.com/#!/CreateSpace

* FaceBook: http://www.facebook.com/CreateSpace

Your original message:

Hi,

ok, I didn't understand that this was about the upside down files.

The reason I put them upside down was because I was a bit stressed when I

worked on this employment-case sometimes and managed to scan and e-mail

some files up side down.

I should maybe have written about this in the foreword.

But I don't want any more problems with this book now.

So I'll just publish/proof it again I thought.

Thank you very much for the help!

Best regards,

Erik Ribsskog

On Sun, Jul 22, 2012 at 11:53 PM, CreateSpace Member Services <

info@createspace.com> wrote:

> Hello Erik,

>

> Thank you for your patience while our Technical Services team looked into

> your files.

>

> They said that this title was passed for on July 10 with upside down pages

> in the interior. This should have never been passed, but since it was not

> caught and the title was made previously available I have put this title

> back into process and asked our reviewers to pass as a onetime courtesy. If

> this ever causes concern in production then the title's availability can be

> pulled and a new file would need to be submitted with all content appearing

> in the same orientation.

>

> I hope this information has been helpful to you. As always, should you

> have any additional questions or concerns, our Member Services team would

> be happy to assist you. We are available 24 hours a day, 7 days a week at

> 1-866-356-2154 or by e-mail at info@createspace.com.

>

> Did I solve your problem? Let us know here:

> https://www.createspace.com/Special/L/YourFeedback.jsp

>

> Best regards,

>

> Clare

> CreateSpace Member Services

>

> Need more information? See our Frequently Asked Questions.

>

> https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

>

> Find help on Community and Resources.

> * Community: https://www.createspace.com/en/community/index.jspa

> * Resources: https://www.createspace.com/en/community/community/resources

>

> Follow us on Twitter and join us on Facebook.

> * Twitter: http://twitter.com/#!/CreateSpace

> * FaceBook: http://www.facebook.com/CreateSpace

>

> Your original message:

>

> Hi,

>

> this book has been aproved earlier, I just changed the subtitle, so that

> the words starts with upper-case.

>

> So I don't understand what the problem is now.

>

> (Since it's exactly the same interior now).

>

> Best regards,

>

> Erik Ribsskog

>

> Best Regards,

>

23. juli 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – RE: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog
<eribsskog@gmail.com>

RE: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 3:29 PM

To:
CreateSpace Member Services <info@createspace.com>

Hi,

I haven't got any desire to write anything like that.

I simply wrote 'CreateSpace-edition'.

So you made a similar mistake after first making a mistake you have appologised about.

Have you read my update e-mail?

Are you also on first name with all your customers, I wonder.

I'm from Norway, but live in the UK, here they most often say Mr. Ribsskog.

Just something I wondered about.

Maybe a manager should look at this?

Erik Ribsskog

On Mon, Jul 23, 2012 at 3:25 PM, CreateSpace Member Services <info@createspace.com> wrote:

Hello Erik,

Thank you for contacting us regarding your title, "My Employment Case Against Arvato's Microsoft Scandinavian Product Activation."

Upon reviewing your account I see that your title has been made Available again.

We appreciate your desire to list “CreateSpace Publishing” or "Published by CreateSpace" within your title. Since we are not a publisher, this is not a request that we can accommodate. We are proud to be able to partner with you on your title and apologize for any inconvenience this may cause. You are welcome to include "Printed by CreateSpace" if you like, and resubmit your files. Thanks for your understanding.

I hope this information is helpful. Please feel free to contact us if you have any additional questions or concerns.

Did I solve your problem? Let us know here: https://www.createspace.com/Special/L/YourFeedback.jsp

Best regards,

Lamees

CreateSpace Member Services

Need more information? See our Frequently Asked Questions.

https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

Find help on Community and Resources.

* Community: https://www.createspace.com/en/community/index.jspa

* Resources: https://www.createspace.com/en/community/community/resources

Follow us on Twitter and join us on Facebook.

* Twitter: http://twitter.com/#!/CreateSpace

* FaceBook: http://www.facebook.com/CreateSpace

Your original message:

Hi,

ok, I didn't understand that this was about the upside down files.

The reason I put them upside down was because I was a bit stressed when I

worked on this employment-case sometimes and managed to scan and e-mail

some files up side down.

I should maybe have written about this in the foreword.

But I don't want any more problems with this book now.

So I'll just publish/proof it again I thought.

Thank you very much for the help!

Best regards,

Erik Ribsskog

On Sun, Jul 22, 2012 at 11:53 PM, CreateSpace Member Services <

info@createspace.com> wrote:

> Hello Erik,

>

> Thank you for your patience while our Technical Services team looked into

> your files.

>

> They said that this title was passed for on July 10 with upside down pages

> in the interior. This should have never been passed, but since it was not

> caught and the title was made previously available I have put this title

> back into process and asked our reviewers to pass as a onetime courtesy. If

> this ever causes concern in production then the title's availability can be

> pulled and a new file would need to be submitted with all content appearing

> in the same orientation.

>

> I hope this information has been helpful to you. As always, should you

> have any additional questions or concerns, our Member Services team would

> be happy to assist you. We are available 24 hours a day, 7 days a week at

> 1-866-356-2154 or by e-mail at info@createspace.com.

>

> Did I solve your problem? Let us know here:

> https://www.createspace.com/Special/L/YourFeedback.jsp

>

> Best regards,

>

> Clare

> CreateSpace Member Services

>

> Need more information? See our Frequently Asked Questions.

>

> https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

>

> Find help on Community and Resources.

> * Community: https://www.createspace.com/en/community/index.jspa

> * Resources: https://www.createspace.com/en/community/community/resources

>

> Follow us on Twitter and join us on Facebook.

> * Twitter: http://twitter.com/#!/CreateSpace

> * FaceBook: http://www.facebook.com/CreateSpace

>

> Your original message:

>

> Hi,

>

> this book has been aproved earlier, I just changed the subtitle, so that

> the words starts with upper-case.

>

> So I don't understand what the problem is now.

>

> (Since it's exactly the same interior now).

>

> Best regards,

>

> Erik Ribsskog

>

> Best Regards,

>

23. juli 2012

Jeg sendte enda en ny e-post til CreateSpace

Gmail – Update/Fwd: Your CreateSpace Support Request / Case #02022616

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 11:16 AM

To:
info@createspace.com

Hi,

I've proofed the book now.

But I thought I had to write an update e-mail.

Because you had removed a line on the first page, which said 'CreateSpace-editon'.

Since you aren't the publishers, you wrote.

But I've written 'CreateSpace-edition', in all my seven or eight books.

Why this now?

Why do you change policy all the time?

It's anoying that your aproval-policy changes all the time, I think.

This seems like some form of vendetta, for me, due to that I complained the first time.

Is this sharia or something to do with Jewism?

Isn't America secular?

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Jul 23, 2012 at 5:50 AM
Subject: Re: Your CreateSpace Support Request / Case #02022616
To: CreateSpace Member Services <info@createspace.com>

Hi,

ok, I didn't understand that this was about the upside down files.

The reason I put them upside down was because I was a bit stressed when I worked on this employment-case sometimes and managed to scan and e-mail some files up side down.

I should maybe have written about this in the foreword.

But I don't want any more problems with this book now.

So I'll just publish/proof it again I thought.

Thank you very much for the help!

Best regards,

Erik Ribsskog

On Sun, Jul 22, 2012 at 11:53 PM, CreateSpace Member Services <info@createspace.com> wrote:

Hello Erik,

Thank you for your patience while our Technical Services team looked into your files.

They said that this title was passed for on July 10 with upside down pages in the interior. This should have never been passed, but since it was not caught and the title was made previously available I have put this title back into process and asked our reviewers to pass as a onetime courtesy. If this ever causes concern in production then the title's availability can be pulled and a new file would need to be submitted with all content appearing in the same orientation.

I hope this information has been helpful to you. As always, should you have any additional questions or concerns, our Member Services team would be happy to assist you. We are available 24 hours a day, 7 days a week at 1-866-356-2154 or by e-mail at info@createspace.com.

Did I solve your problem? Let us know here: https://www.createspace.com/Special/L/YourFeedback.jsp

Best regards,

Clare

CreateSpace Member Services

Need more information? See our Frequently Asked Questions.

https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

Find help on Community and Resources.

* Community: https://www.createspace.com/en/community/index.jspa

* Resources: https://www.createspace.com/en/community/community/resources

Follow us on Twitter and join us on Facebook.

* Twitter: http://twitter.com/#!/CreateSpace

* FaceBook: http://www.facebook.com/CreateSpace

Your original message:

Hi,

this book has been aproved earlier, I just changed the subtitle, so that the words starts with upper-case.

So I don't understand what the problem is now.

(Since it's exactly the same interior now).

Best regards,

Erik Ribsskog

Best Regards,

23. juli 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – RE: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)

Erik Ribsskog
<eribsskog@gmail.com>

RE: Your CreateSpace Support Request / Case #02022616

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 23, 2012 at 5:50 AM

To:
CreateSpace Member Services <info@createspace.com>

Hi,

ok, I didn't understand that this was about the upside down files.

The reason I put them upside down was because I was a bit stressed when I worked on this employment-case sometimes and managed to scan and e-mail some files up side down.

I should maybe have written about this in the foreword.

But I don't want any more problems with this book now.

So I'll just publish/proof it again I thought.

Thank you very much for the help!

Best regards,

Erik Ribsskog

On Sun, Jul 22, 2012 at 11:53 PM, CreateSpace Member Services <info@createspace.com> wrote:

Hello Erik,

Thank you for your patience while our Technical Services team looked into your files.

They said that this title was passed for on July 10 with upside down pages in the interior. This should have never been passed, but since it was not caught and the title was made previously available I have put this title back into process and asked our reviewers to pass as a onetime courtesy. If this ever causes concern in production then the title's availability can be pulled and a new file would need to be submitted with all content appearing in the same orientation.

I hope this information has been helpful to you. As always, should you have any additional questions or concerns, our Member Services team would be happy to assist you. We are available 24 hours a day, 7 days a week at 1-866-356-2154 or by e-mail at info@createspace.com.

Did I solve your problem? Let us know here: https://www.createspace.com/Special/L/YourFeedback.jsp

Best regards,

Clare

CreateSpace Member Services

Need more information? See our Frequently Asked Questions.

https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000

Find help on Community and Resources.

* Community: https://www.createspace.com/en/community/index.jspa

* Resources: https://www.createspace.com/en/community/community/resources

Follow us on Twitter and join us on Facebook.

* Twitter: http://twitter.com/#!/CreateSpace

* FaceBook: http://www.facebook.com/CreateSpace

Your original message:

Hi,

this book has been aproved earlier, I just changed the subtitle, so that the words starts with upper-case.

So I don't understand what the problem is now.

(Since it's exactly the same interior now).

Best regards,

Erik Ribsskog

Best Regards,

23. juli 2012