fromErik Ribsskog eribsskog@gmail.com
tocustomerservicecshq@hmcourts-service.gsi.gov.uk
dateTue, Oct 4, 2011 at 3:11 PM
subjectComplaint against Liverpool County Court/Fwd: PHSO: Reference 115058 – Your complaint to the Parliamentary Ombudsman
mailed-bygmail.com
hide details 3:11 PM (2 minutes ago)
Hi,
I’m following the advice, from the Parliamentary Ombudsman and send my complaint against the Liverpool County Court, to you.
This started with a dispute, between my Landlord, in Liverpool, and myself.
The Liverpool County Court, was involved and they sent phoney e-mails to me.
(Or someone else in their name).
This was never investigated.
Then, a letter inviting me to a court-hearing didn’t get to me.
(The Court didn’t send it signed for, so I don’t know what went wrong, maybe some other tennants in Hope Chambers, where I rented from the mentioned Landlord got/took the letter by mistake or something. I can’t say for sure).
The Bailiff then called me, on a Monday morning.
He told me I hadn’t appeared in a court hearing.
But I hadn’t been informed about this hearing.
I complained to you, at customerservicecshq@hmcourts-service.gsi.gov.uk , but didn’t get a reply, (as far as I remember it, at least).
I also complained to the Parliament Ombudsman who replied yesterday.
I told the Bailiff that I thought the missing letter-case should be investigated.
(It was also a fraud-case with the e-mails, from before that).
And that I wanted the correspondence in writing, (I thought it was to important to deal with on the phone, and it was early, so I was tired, and rather wanted to deal with that in writing, I had a lot of other stuff to do that day).
The next morning, another employee of the Liverpool Crown Court called me, told me that the judge, ‘wanted to see me’.
I was tired and hadn’t prepared for a meeting, and had complained to you and the Parliament Ombudsman, (and more organisations, that I don’t exactly remember now, since I got a bit into shock, I had never been thrown out before), so I didn’t want to go to the Court, I had other things to do that day aswell, and hadn’t prepared, (since I thought it was going to be an investigation about the missing letter), so I thought I would just make a fool of myself, so I didn’t want to go to the Court-meeting, tired and unprepared, and without my complaints being taken seriously.
That the court didn’t get the e-mail hoax, in their name, and the missing letter investigated, made my suspicous of them, I thought it was unprofessional, not to clean up things like this, and I also thougth it was unprofessional by the Court, to call me up, early in the morning, and not send the correspondence signed for, or at least in an e-mail or letter, in stead of waking people up in the morning, I work with web-design as Self Employed, (I think I have to say), and sometimes sit up all night, working with Web Design etc., and am not always that awake in the mornings, if I don’t know from before, that I have to get up early.
I also contacted EFTA, I think, since I’m from Norway, and also the UN, (if I remember right), since I try to be recognised as a refugee, in the UK, since I’m being the victim of persecution, by some ‘mafian’, in Oslo, and someone tried to murder me, on a work-holiday, (I think I have to call it), with some relatives in Norway, in July 2005, but the Police don’t investigate. I’ve lived in the UK since I studied at the University of Sunderland, in September 2004 – February 2005, and then again from July/August 2005, when I moved to Liverpool.
I hope you can have a look at this.
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Phso Enquiries
Date: Mon, Oct 3, 2011 at 3:57 PM
Subject: PHSO: Reference 115058 – Your complaint to the Parliamentary Ombudsman
To: “eribsskog@gmail.com”
Dear Mr Ribsskog
Our reference: EN-115058 (please quote in any future correspondence).
Thank you for your email of 1 October 2011 copied to the Parliamentary and Health Service Ombudsman regarding your complaint about Council Tax payments requested by Liverpool City Council and the actions of Liverpool County Court, part of Her Majesty’s Courts and Tribunals Service, (HMCTS).
The Ombudsman’s role
As explained previously, the Ombudsman’s role is to consider complaints about government departments, agencies and organisations where there is evidence that they have not acted properly or fairly, or have provided a poor service.
Your complaint about Liverpool City Council
You complain that Liverpool City Council have requested a payment of Council Tax. You explain that you have already paid this to Jacob’s Bailiff.
The list of departments, agencies and organisations which we are able to investigate is determined by law. Unfortunately, complaints about local councils fall outside of the Ombudsman’s remit to investigate and we are therefore unable to consider this aspect of your complaint.
You should contact the Local Government Ombudsman with your complaint, and I have included their contact details below:
The Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
Telephone: 0300 061 0614
Email: advice@lgo.org.uk
Your complaint about Bailiffs and Liverpool County Court
From the information you have provided regarding your complaint about Liverpool County Court and Bailiffs, it seems you still need to complete HMCTS’ complaints process. Whilst I am aware that you wish to copy the Ombudsman into your emails to update her about this matter, I should explain that she is not able to consider this aspect of your complaint until you have completed HMCTS’ complaints procedure. I must also make you aware that while the Ombudsman can, in principle, investigate the administrative functions of HM Courts Service staff, she is unable to investigate matters that have been determined by a Judge, or decisions and court orders made by a Judge, or on a Judge’s instructions.
Any further correspondence relating to this complaint will be added to your file, but no further action will be taken until you have completed HMCTS’ complaints procedure. I have attached their complaints leaflet, which gives you details on how to raise a formal complaint.
I hope this information provided is of use and will help you move towards a satisfactory resolution of your complaint.
Yours sincerely
Lyndsey Carpenter
Customer Service Officer
Parliamentary and Health Service Ombudsman
Millbank
Millbank Tower
London
SW1P 4QP
T: 0345 015 4033
E: phso.enquiries@ombudsman.org.uk
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 01 October 2011 14:09
To: Liverpool Direct
Cc: e-policing.mailbox@northumbria.pnn.police.uk; professionalstandards@northumbria.pnn.police.uk; !enquiries; TAYLORG@unhcr.org
Subject: Council Tax Reference Number 30345737 – Complaint
Hi,
I got your Council Tax Bill, yesterday, at the hostell I live in, in Sunderland, after I was thrown out, from the flat I rented in Leather Lane, by the Liverpool County Court, after a process I’ve complained about to the Health and Parliament Ombudsman.
You write that I owe you £511.81 in Council-tax which you write are already subject to court procedings.
This must be the council-tax I owed from 2007 and 2008, when I was self-employed.
Like I’ve written to you earlier, I was supposed to have Income Support then, but I didn’t know about this, (I’m from Norway).
That’s why I couldn’t pay the Council-tax.
After I became unemployed, in November 2008, I’ve paid a forthnightly amount, of £10, to Jacobs Bailiff, in Birkenhead.
Who the Liverpool City Council asked me to pay.
So I have already paid the £511, to Jacobs Bailiff, but you at the Council, have lost the overview, and have done a mistake.
You can’t tell me to pay the same council-tax twice.
Thats fraud.
This reminds me of the Nigeria-letters that were in the news some years back.
So I also send a copy to the police about your fraud-crime.
When I had around £60 left of my council tax debt, from 2007 and 2008, I contacted you, about how to go forward to get Income Support for 2007 and 2008, and then you took the debt back, from Jacobs Bailiffs, after I had been paying them for years, and it only was around £60 left to pay.
Then you deducted the £60 in installments from my Jobseekers Allowance.
I thought this was odd, and since you now try to claim the money I paid to Jacobs Bailiffs, again, I suspect you are infected by communist-mafia, or something, at Liverpool City Council.
I also suspect Liverpool County Court could be infected, since they treated me un-fair I think, so I have already complained to the Parliament Ombudsman, and send a copy of this e-mail to them, as an update on the Liverpool County Court-complaint.
This is a hoax, a scam, a mafia-attack on me, and a scandal, I think.
Erik Ribsskog
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HMCS Complaints Procedures.pdf
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