johncons

Stikkord: E-post

  • Jeg sendte en ny e-post til Rixonway


    Gmail – RE: To Jenny Thornhill

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    RE: To Jenny Thornhill



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Jul 12, 2013 at 12:24 PM

    To:
    Victoria Gray <VictoriaGray@rixonway.co.uk>

    Cc:
    LHT Customer Service <csc@lht.co.uk>

    Bcc:
    Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Runcorn Office <runcornoffice@taroe.org>

    Ok,

    thank you very much!

    I also got a new letter from you today that the date your designer was going to be here, was changed, to 26/7.

    But I guess you are aware of that, (and remove me from the list for that date as well).

    I don’t understand why noone else has removed me from this project earlier.


    I’ve writter a lot of e-mails trying to achieve this.

    So it’s fine that some actually responds to the e-mails I’ve written about this, I think.

    Thanks for the help with this!

    Regards,

    Erik Ribsskog

    On Fri, Jul 12, 2013 at 9:44 AM, Victoria Gray <VictoriaGray@rixonway.co.uk> wrote:

    Dear Erik

    I have removed your appointment from our system, so the designer will not be calling at your address.

    Kind regards

    Victoria Gray

    Contract Supervisor

    Rixonway Kitchens

    tel: 01924 431300

    fax: 01924 431301

    email:

    VictoriaGray@rixonway.co.uk

    web:

    www.rixonway.co.uk


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 July 2013 00:29
    To: Davreen Lebond
    Cc: LHT Customer Service
    Subject: To Jenny Thornhill

    Hi,

    I’ve been put on this kitchen-programme behind my back and against my will.

    I don’t like having builders in my home, while I live in the flat.

    I also don’t think the kitchen needs to be replaced.

    It’s in a good condition, I think.

    Why waste time and mone, (and my privacy), on this, I’m wondering?

    This doesn’t make sense to me.

    So I want to opt out, of this programme.

    (Like I’ve written about, to LHT, perhaps five times earlier, in the last months).

    Please stop ‘bugging’ me about this unwanted kitchen design-programme now.

    Erik Ribsskog

    ________________________________________________________________________
    This e-mail has been scanned for all viruses by Star. The
    service is powered by MessageLabs. For more information on a proactive
    anti-virus service working around the clock, around the globe, visit:
    http://www.star.net.uk
    ________________________________________________________________________



    CONFIDENTIALITY : This e-mail and any attachments, which may not necessarily reflect the views of Rixonway Kitchens Limited, are intended for the above named recipient only and may be confidential. If they have come to you in error you must take no action based on them, nor must you copy or show them to anyone, please reply to this e-mail and highlight the error.
    SECURITY WARNING : Please note that this e-mail has been created in the knowledge that internet e-mail is not a 100% secure communications medium. We advise that you understand and accept this lack of security when e-mailing us.
    VIRUSES : Although we have taken steps to ensure that this e-mail and attachments are free from any virus, we advise that in keeping with good communication practice the recipient should ensure that they are actually virus free.

    Head Office : Rixonway Kitchens Limited, Shaw Cross Business Park, Dewsbury, West Yorkshire, WF12 7RD

    Registered Number 1382317 England

    ________________________________________________________________________
    This e-mail has been scanned for all viruses by Star. The
    service is powered by MessageLabs. For more information on a proactive
    anti-virus service working around the clock, around the globe, visit:
    http://www.star.net.uk
    ________________________________________________________________________

  • Jeg sendte en e-post til Rixonway Kitchens


    Gmail – To Jenny Thornhill

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    To Jenny Thornhill



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Jul 12, 2013 at 12:29 AM

    To:
    info@rixonway.co.uk

    Cc:
    LHT Customer Service <csc@lht.co.uk>

    Bcc:
    Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Runcorn Office <runcornoffice@taroe.org>

    Hi,

    I’ve been put on this kitchen-programme behind my back and against my will.


    I don’t like having builders in my home, while I live in the flat.

    I also don’t think the kitchen needs to be replaced.


    It’s in a good condition, I think.

    Why waste time and mone, (and my privacy), on this, I’m wondering?

    This doesn’t make sense to me.


    So I want to opt out, of this programme.


    (Like I’ve written about, to LHT, perhaps five times earlier, in the last months).

    Please stop ‘bugging’ me about this unwanted kitchen design-programme now.


    Erik Ribsskog


    rixonway.jpg
    85K

    PS.

    Her er mer om dette:

    rixonway

  • Jeg sendte enda en e-post til NCS


    Gmail – Update/Fwd: Your letter from 3/7.

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: Your letter from 3/7.



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Jul 11, 2013 at 2:09 PM

    To:
    louise.harpur@connexionslive.com

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

    Hi,


    yesterday I went out at 5 PM, and I went to the post-office and Asda.

    And I got home a couple of hours later.

    And then I found your letter, that someone had put through my door.


    But the post-man is usually her earlier.

    Something must have been wrong, since I got the letter, after 5 PM, yesterday, (I think).

    And when I got home, I got to pre-occupied with this mentioned letter.

    Because it didn’t make sense, I think.

    So I got a bit worn-out by it.

    (Or puzzled/dozed).


    So I got the time wrong, for todays meeting.

    Like I wrote in yesterdays e-mail:

    ‘I haven’t gotten a letter from you, regarding the meeting, tomorrow.‘.
    I usually put the meeting-letter, in my wallet, the night before the meeting, and set my alarm-clock.


    But I didn’t have a letter, yesterday evening.

    So I got the time wrong.

    I was a bit tired and remembered the time wrong.

    So I put my alarm-clock on 11 AM, since I thought the meeting was at 12.45 PM.

    Then I could leave my address at 12 noon, and be at the Jobcentre in Aintree, at around 12.40 PM.


    But when I got there, I only got to have my second meeting.

    Carla told me I was late for the NCS-meeting.

    (Which I didn’t have a letter for).

    I wonder if it’s bit much with two meetings a day, that you sometimes put me on now.


    Because it gets like meetings all the time now, I think.

    So I got one meeting-time wrong now.

    And also you don’t give me letters, for all meetings.

    And sometimes the letters doesn’t explain what to do, in the meetings.


    So it just gets a mess, I think.
    Also, Sarah called me at 10 AM today, from a funural, and told me my meeting was with Carla today.

    But I was sleeping at 10 AM, so she woke me up, so I was a bit dozed.


    So I’m not sure if Sarah said that the meeting was at 11.45 or 12.45.

    But I’m going to discuss what happened with Sarah in the next appoinment I have with her, at 17/7.

    Sorry about the problems with this.


    I hope I don’t get a sanction, because I think this wasn’t only my fault.

    The Jobcentre and the NCS have made all these mentioned meetings to a mess, I think.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Wed, Jul 10, 2013 at 10:32 PM
    Subject: Your letter from 3/7.
    To: louise.harpur@connexionslive.com
    Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

    Hi,

    I’m refering to your letter from 3/7 which I recieved in the post today.
    You write that we had a face to face-meeting at 3/7.

    But that was a group-session.

    You write that I had a follow up-meeting on 4/7.

    But on 4/7 I was sent by Personal Advisor Sarah to go to the job fair in St. George’s Hall.

    And I was just told to look at the stands there, by her.


    It was just a coincident that I went to your CV job-shop-meeting at 1.30 PM, on 4/7, in St. George’s Hall, and spoke with Sue there.

    You told me the face to face-meeting would be tomorrow, (11/7),  11.45 with Pamela.

    So this is a bit messed up, I think.

    I also send a copy e-mail to the Jobcentre, (so that they can send it to Personal Advisor Sarah).


    I haven’t gotten a letter from you, regarding the meeting, tomorrow.

    On the letter, from 4/7, it said I should report to Deborah Ainsworth, in St. Georges Hall.

    But when I went into the hall, then they just took the letter, and told me to go in there.


    This is a very big hall.

    I was not informed that I was supposed to go to a meeting there.

    I just accedentely heard on the speakers, that NCS had a CV work-shop there, at 1.30 PM.


    (Because I was there a bit early).

    And then I spoke with Sue there about my CV.


    Poor information about this meeting, I think.

    Jobseekers risk losing their allowance and with information like this, it’s a scandal I think.


    It isn’t strange that Jobseekers lose their allowance when they get poor information, like this.

    I was just told to go there, to have a look, and see if I found something interesting, by Sarah.


    And I told you in the group-session, that it was a lot of manditory stuff, the last time I was there.

    And I wondered why it wasn’t this time.

    You have to write on the letter, that it’s a CV work-shop, and not just a job fair.


    Or else people don’t understand.

    Was this to ‘pull my leg’, I’m wondering here.


    Erik Ribsskog


    4 attachments

    nsc1.jpg
    99K
    ncs2.jpg
    117K
    ncs3.jpg
    69K
    PIC_0685.JPG
    97K
  • Noen har sendt e-post i mitt navn igjen

    Nå ringte Personal Advisor Sarah, (fra the Jobcentre), meg.

    (Og vekte meg, da).

    Hu sa at Louise, (fra NCS), hadde ringt henne.

    Sarah sa at Louise hadde sagt til henne, at hu hadde fått en e-post fra meg, om at jeg skulle flytte tilbake, til Norge.

    Men jeg skal ikke flytte tilbake til Norge.

    Så dette er nok noe tull, som noen har sendt, i mitt navn, (igjen), da.

    Og Sarah sa at jeg måtte snakke med Carla i dag.

    For Sarah ringte fra en begravelse, (eller noe sånt da), sa hun.

    (Noe sånt).

    Så sånn var det.

    Bare noe jeg tenkte på.

    Mvh.

    Erik Ribsskog

  • Jeg sendte en e-post til NCS


    Gmail – Your letter from 3/7.

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Your letter from 3/7.



    Erik Ribsskog

    <eribsskog@gmail.com>


    Wed, Jul 10, 2013 at 10:32 PM

    To:
    louise.harpur@connexionslive.com

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

    Hi,

    I’m refering to your letter from 3/7 which I recieved in the post today.
    You write that we had a face to face-meeting at 3/7.

    But that was a group-session.

    You write that I had a follow up-meeting on 4/7.

    But on 4/7 I was sent by Personal Advisor Sarah to go to the job fair in St. George’s Hall.

    And I was just told to look at the stands there, by her.


    It was just a coincident that I went to your CV job-shop-meeting at 1.30 PM, on 4/7, in St. George’s Hall, and spoke with Sue there.

    You told me the face to face-meeting would be tomorrow, (11/7),  11.45 with Pamela.

    So this is a bit messed up, I think.

    I also send a copy e-mail to the Jobcentre, (so that they can send it to Personal Advisor Sarah).


    I haven’t gotten a letter from you, regarding the meeting, tomorrow.

    On the letter, from 4/7, it said I should report to Deborah Ainsworth, in St. Georges Hall.

    But when I went into the hall, then they just took the letter, and told me to go in there.


    This is a very big hall.

    I was not informed that I was supposed to go to a meeting there.

    I just accedentely heard on the speakers, that NCS had a CV work-shop there, at 1.30 PM.


    (Because I was there a bit early).

    And then I spoke with Sue there about my CV.


    Poor information about this meeting, I think.

    Jobseekers risk losing their allowance and with information like this, it’s a scandal I think.


    It isn’t strange that Jobseekers lose their allowance when they get poor information, like this.

    I was just told to go there, to have a look, and see if I found something interesting, by Sarah.


    And I told you in the group-session, that it was a lot of manditory stuff, the last time I was there.

    And I wondered why it wasn’t this time.

    You have to write on the letter, that it’s a CV work-shop, and not just a job fair.


    Or else people don’t understand.

    Was this to ‘pull my leg’, I’m wondering here.


    Erik Ribsskog


    4 attachments

    nsc1.jpg
    99K
    ncs2.jpg
    117K
    ncs3.jpg
    69K
    PIC_0685.JPG
    97K

    PS.

    Her er vedleggene:

    nsc1

    ncs2

    ncs3

    PIC_0685

  • Jeg sendte en ny e-post til PHSO


    Gmail – PHSO Enquiry

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    PHSO Enquiry



    Erik Ribsskog

    <eribsskog@gmail.com>


    Wed, Jul 10, 2013 at 4:14 PM

    To:
    Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hi,

    thank you for the e-mail!

    I’ll have a look at the mentioned leaflet, and then I’ll take it from there.


    Thanks again for the e-mail.

    Best regards,

    Erik Ribsskog

    On Wed, Jul 10, 2013 at 3:47 PM, Phso Enquiries <Phso.Enquiries@ombudsman.org.uk> wrote:

    PROTECT

    We are committed to keeping your information secure.  As part of that commitment we have decided that when we send you information by email we may have to remove some details.  This includes information that may identify you, or any other person and sometimes the organisation complained about.

    Dear Sir

    Our reference: EN-161747 (lease quote in any future correspondence).

    Thank you for your email of 9 July 2013 regarding your complaint about the Information Commissioner. You ask us to send you a folder or link which describes the process of bringing a complaint to us.

    Please see below a link to our leaflet which confirms the requirement to ask a Member of Parliament to pass on your complaint to us.

    As previously explained in my email of 17 May 2013 until an MP has asked us to consider your complaint about the Information Commissioner, we may not respond to your correspondence unless we think we need to. We will, however, save your correspondence to our file.

    Yours faithfully

    Imogen Pearce
    Customer Services Officer

    Parliamentary and Health Service Ombudsman
    Millbank Tower

    Millbank
    London

    SW1P 4QP

    T: 0345 015 4033

    Follow us on

    fb  twitter  linkedin


    The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
    On leaving the GSI this email was certified virus free.
    All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
    The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk

  • Jeg fortsetter å søke på jobber. Denne gang som Store Manager


    Gmail – Store Manager (Job Reference Code: SM/ORMSKIRK (NEW))

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Store Manager (Job Reference Code: SM/ORMSKIRK (NEW))



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Jul 9, 2013 at 7:42 PM

    To:
    recruitment@tjmorris.co.uk

    Hi,
    I read about this vacancy on the DirectGov-website and I wanted to please apply for this job.
    I’ve worked as a Store Manager for four years, in the Norwegian grocery-chain Rimi, between 1998 and 2002.

    I worked in Rimi, for twelve years, (from 1992 to 2004), and ten of these years, (from 1994 to 2004), I worked in different management-roles.
    I had HR-responsibility for up to 20-25 employees, when I worked as a Store Manager, in Rimi, and one of the shops I worked as a Store Manager in, (Rimi Kalbakken, in Oslo), from 2000 to 2001, had a weekly turn-over, at around 850.000 NOK, (which is around £90.000).

    I attach my CV and hope to hear back from you!
    Yours sincerely,
    Erik Ribsskog


    CV – Erik Ribsskog.doc
    46K
  • Jeg sendte enda en e-post til PHSO


    Gmail – Update/Fwd: PHSO Enquiry

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: PHSO Enquiry



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Jul 9, 2013 at 5:14 PM

    To:
    Phso.Enquiries@ombudsman.org.uk

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hi,

    could you at least please send me a folder, where it says about the procedure, regarding sending complaints, to the PHSO.


    So that I know that you aren’t ‘pulling my leg’, or anything like that.


    Or if you have a link where this procedure is described.

    Thanks in advance for the help with this!

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Jul 9, 2013 at 4:33 PM
    Subject: Re: PHSO Enquiry
    To: Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>
    Cc: Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hi,

    thank you for your e-mail.

    I send about this to the Norwegian Ombudsman then.

    I used to be in the Conservative Youth Party, in Norway, you see.


    And the MP here in Walton is a Labour Party-politician.


    But now with the EU and the EEA, I guess the Norwegian Ombudsman can deal with this.

    Hope this is alright!

    Thanks again for the e-mail.

    Best regards,


    Erik Ribsskog
    PS.

    The Norwegian Ombudsman never do anything with the many cases I send them.


    But I think it’s a bit strange that I has to send about this an MP.

    I’ve been in contact with the PHSO earlier, and I can’t remember that I had to send about the case to an MP then.

    On Tue, Jul 9, 2013 at 4:02 PM, Phso Enquiries <Phso.Enquiries@ombudsman.org.uk> wrote:

    PROTECT

    We are committed to keeping your information secure.  As part of that commitment we have decided that when we send you information by email we may have to remove some details.  This includes information that may identify you, or any other person and sometimes the organisation complained about.

    Dear Sir

    Our reference: EN-161747 (please quote in any future correspondence).

    Thank you for your email of 3 July 2013 to Miss Imogen Pearce. Miss Pearce has advised you that we are unable to consider your complaint about the Information Commissioner until an MP has asked us to. You are unhappy with this and asked that Miss Pearce escalate your email to a manager for a second opinion. I am responding to your email as a Customer Service Team Leader in this Office.

    You explain that Wikipedia does not mention the need for complaints to be referred to us by an MP.

    The information Miss Pearce has previously provided to you is correct.  The Parliamentary Commissioner Act 1967 is the Act which governs our work. Section 5(1) of the Act states that only an MP can pass a complaint to us about government departments, such as the Information Commissioner.

    It is up to the MP whether to pass your complaint to us or not. MPs often try to resolve complaints they receive from the public themselves.

    You can find out who your constituency MP is by using the following website: www.parliament.uk/mps-lords-and-offices/mps/ or by telephoning the House of Commons Information Office on: 020 7219 4272.

    Until an MP has passed your complaint to us, we cannot consider it.

    I hope I have clarified matters for you.

    Yours faithfully

    Kevin Bennett
    Customer Services Team Leader

    Parliamentary and Health Service Ombudsman
    Millbank Tower

    Millbank
    London

    SW1P 4QP

    T: 0345 015 4033

    Follow us on

    fb  twitter  linkedin

    If you think our decision is wrong, you can request a review. To enable us to review our decision you must provide us with evidence that our decision was based on inaccurate information; or you have new information that was not previously available to us; or we overlooked or misunderstood your complaint. To request a review, you can complete a ‘What to do if you think our decision is wrong’ form, which is available on our website: www.ombudsman.org.uk. Alternatively, you can contact Miss Pearce for the form. You would need to submit your review request form to us within three months of the date of this email.


    The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
    On leaving the GSI this email was certified virus free.
    All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
    The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk

  • Jeg sendte en ny e-post til PHSO


    Gmail – PHSO Enquiry

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    PHSO Enquiry



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Jul 9, 2013 at 4:33 PM

    To:
    Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>

    Cc:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hi,

    thank you for your e-mail.

    I send about this to the Norwegian Ombudsman then.

    I used to be in the Conservative Youth Party, in Norway, you see.


    And the MP here in Walton is a Labour Party-politician.


    But now with the EU and the EEA, I guess the Norwegian Ombudsman can deal with this.

    Hope this is alright!

    Thanks again for the e-mail.

    Best regards,


    Erik Ribsskog
    PS.

    The Norwegian Ombudsman never do anything with the many cases I send them.


    But I think it’s a bit strange that I has to send about this an MP.

    I’ve been in contact with the PHSO earlier, and I can’t remember that I had to send about the case to an MP then.
    On Tue, Jul 9, 2013 at 4:02 PM, Phso Enquiries <Phso.Enquiries@ombudsman.org.uk> wrote:

    PROTECT

    We are committed to keeping your information secure.  As part of that commitment we have decided that when we send you information by email we may have to remove some details.  This includes information that may identify you, or any other person and sometimes the organisation complained about.

    Dear Sir

    Our reference: EN-161747 (please quote in any future correspondence).

    Thank you for your email of 3 July 2013 to Miss Imogen Pearce. Miss Pearce has advised you that we are unable to consider your complaint about the Information Commissioner until an MP has asked us to. You are unhappy with this and asked that Miss Pearce escalate your email to a manager for a second opinion. I am responding to your email as a Customer Service Team Leader in this Office.

    You explain that Wikipedia does not mention the need for complaints to be referred to us by an MP.

    The information Miss Pearce has previously provided to you is correct.  The Parliamentary Commissioner Act 1967 is the Act which governs our work. Section 5(1) of the Act states that only an MP can pass a complaint to us about government departments, such as the Information Commissioner.

    It is up to the MP whether to pass your complaint to us or not. MPs often try to resolve complaints they receive from the public themselves.

    You can find out who your constituency MP is by using the following website: www.parliament.uk/mps-lords-and-offices/mps/ or by telephoning the House of Commons Information Office on: 020 7219 4272.

    Until an MP has passed your complaint to us, we cannot consider it.

    I hope I have clarified matters for you.

    Yours faithfully

    Kevin Bennett
    Customer Services Team Leader

    Parliamentary and Health Service Ombudsman
    Millbank Tower

    Millbank
    London

    SW1P 4QP

    T: 0345 015 4033

    Follow us on

    fb  twitter  linkedin

    If you think our decision is wrong, you can request a review. To enable us to review our decision you must provide us with evidence that our decision was based on inaccurate information; or you have new information that was not previously available to us; or we overlooked or misunderstood your complaint. To request a review, you can complete a ‘What to do if you think our decision is wrong’ form, which is available on our website: www.ombudsman.org.uk. Alternatively, you can contact Miss Pearce for the form. You would need to submit your review request form to us within three months of the date of this email.


    The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
    On leaving the GSI this email was certified virus free.
    All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
    The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk