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Jeg sendte et brev til Liverpool City Council

Gmail – Council Tax Reference No: 44439152/Fwd: Update/Fwd: Council Tax/Fwd: Act Now Alert

Erik Ribsskog
<eribsskog@gmail.com>

Council Tax Reference No: 44439152/Fwd: Update/Fwd: Council Tax/Fwd: Act Now Alert

Erik Ribsskog

<eribsskog@gmail.com>

Sat, Jun 1, 2013 at 1:29 PM

To:
Benefits Service <benefits.service@liverpooldirectlimited.co.uk>

Cc:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, LHT Customer Service <csc@lht.co.uk>

Hi,

I’m refering to your Council Tax Bill-letter, from 29/5, which I recieved today.

I paid you around £10 the other day, (like it says in your mentioned letter), on my Council Tax, for 2013/14.

I also recieved a letter from the Jobcentre today.

And from that letter it seems a bit unclear if they are going to deduct my Council Tax-arrears, from around 2007, from my Jobseekers Allowance, after 7/6.

If you at the Council wants me to.

Then I could pay you £14 a month, when I pay my Council Tax.

(In stead of £7 a month, which is the amount mentioned, in your letter).

Then half of the money I pay, could be deducted, from my arrears, from around 2007.

Then you don’t have to deduct this from my Jobseekers Allowance.

Since that’s now almost like a farce, I think.

Since it’s being changed, ‘all the time’, if the debt is going to be deducted, from my Jobseekers Allowance, or not.

I think it would perhaps be more practical if I just pay a montly payment, by Visa-card, from your website, (like I did the other day, when I paid you the mentioned £10.02).

I hope this is ok.

(Since I really don’t understand what the Jobcentre has in mind, regarding the mentioned Council Tax-arrears.

From their mentioned letter).

I attached both the mentioned letter from the Council, and the mentioned letter from the Jobcentre.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, May 31, 2013 at 1:57 AM
Subject: Update/Fwd: Council Tax/Fwd: Act Now Alert
To: Benefits Service <benefits.service@liverpooldirectlimited.co.uk>
Cc: LHT Customer Service <csc@lht.co.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

Hi,

today, (Thursday), I got the three missing Jobseekers Allowance-payments on my bank-account.

I’ve just now sent you the Council Tax-payment due on 28/5, that is £10.02.

(I paid from your web-site).

I’m not sure if the Jobcentre have updated you, about their desition, about my Jobseekers Allowance.

But I think this, (that I’ve gotten my allowance back), shows that there wasn’t really a change, in my income.

(Like I’ve written to you earlier).

So I hope to hear from you about that I’ve gotten the Housing Benefit and the reduced Council Tax back.

The Jobcentre have sent my letters to the wrong address.

(They’ve sent them to 15 Keith Court.

While I live in 10 Keith Court).

So I haven’t gotten a letter, sent to another address than mine, (from the Jobcentre), in January.

It seems.

So this is the reason, I think, for that the Jobcentre stopped my Jobseekers Allowance.

But if I had gotten their letter, (which was sent to the wrong address), in January.

Then I could have updated the Jobcentre earlier.

And then I don’t think the Jobcentre would have sent a letter to the Council, about a ‘change’ in my income.

I don’t know the details, about the correspondence, between the Council and the Jobcentre.

But I’m trying to guess what has been going on.

Anyway, now my Jobseekers Allowance is back again, (I got the three missing fourthnightly payments, on my bank-account, yesterday, (Thursday)).

So now it should be ok with both the Jobseekers Allowance, Housing Benefit and the reduced Council Tax, I think.

I almost starved to death, (I think I have to say), around the time, when Aintree Jobcentre sent me to Walton and Fazakerly One Stop Shop, for a voucher for the food-bank, which the One Stop Shop didn’t produce.

I was just given a phone-number, to call.

(And it wasn’t clear to who that phone-number belonged to).

And when I explained I’d used all the credit on my mobile up, for calling Birkenhead Benefit Centre, about the mentioned Jobseekers Allowance-case.

Then I wasn’t offered to borrow the phone there, or something.

When I was a study abroad studend, at University of Sunderland, in 2004/05.

Then I was offered to borrow the phone once, to call my home university, I remember.

From the International Office.

But I wasn’t offered this, by eighter Aintree Jobcentre or Walton and Fazakerly One Stop Shop.

So I almost starved to death, due to that I wasn’t given a voucher for the food-bank, Monday one and a half week ago, (I think it was).

So this I thought was inhumane.

Because I got a strong dizzyness-attack, one evening.

So I didn’t dear to go to bed, because I was afraid I wouldn’t wake up again.

Because I have been very week, now in parts of April, since I have been starving.

And I also felt like I had a hang-over, one morning, even if I hadn’t been drinking.

So I was also perhaps a bit dehydrated, during April, when I didn’t get any Jobseekers Allowance.

And also I almost couldn’t walk, one week ago.

After I’d been at Aintree Jobcentre and Asda Walton.

(Thursday last week).

I found a five pence coin, on the street, when I walked to Aintree Jobcentre, Thursday last week.

And I had a five pence coin, from before, (which I had found on the street, in Walton, some days earlier).

And I had two pence, on my Barclays account.

So I bought a tin of mushy peas, on Asda Walton, Thursday, last week.

Because that was all I could afford, that day.

And then I almost couldn’t walk, the last hundred meters, on my way home.

I was to starved, I think it must have been.

So I nearly died, from starvation, in April, I think I have to say.

At least I was dizzy, I felt like I had a hang-over, without having been drinking.

And I almost couldn’t walk.

So this that my Jobseekers Allowance was stopped.

That was a scandal, I think.

And also that Aintree Jobcentre, (and Walton and Fazakerly One Stop Shop), refused to make me a voucher, for the food-bank, on Monday one and a half week ago, (I think it must have been).

That was also a scandal, I think.

Anyway, now I have the Jobseekers Allowance back.

But I haven’t heard from the Council, about the Housing Benefit and the reduced Council Tax, for job-seekers.

(Even if I’ve explained to the Council, at the beginning of April, (I think it must have been).

That there haven’t been a change, in my income).

So I now wait to hear, (from the Council), that I’ve gotten my Housing Allowance and reduced Council Tax back.

But I guess that should just be a formality.

Now that I’ve gotten the Jobseekers Allowance back, (at last).

I hope that you at the Council can please confirm that I’ve gotten the Housing Benefit and reduced Council Tax back now.

Thanks in advance for the help with this!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, May 28, 2013 at 2:14 PM
Subject: Council Tax/Fwd: Act Now Alert
To: “revenue.service” <revenue.service@liverpool.gov.uk>
Cc: Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I had to cancel the Council Tax-direct debit today, unfortunately.

The reason is that the Jobcentre haven’t sent me my three last jobseekers allowance-payments, and I have no money on my bank-account.

I send a copy e-mail to the Jobcentre so perhaps they’ll send me the money soon.

I’ll pay the mentioned part-payment as soon as I get the money the Jobcentre owes me.

Hope this is alright!

I guess you need my National Insurance Number, it’s: SG 270967 D.

Sorry about the delay with this!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: RBS <DigitalBanking@information.rbs.co.uk>

Date: Tue, May 28, 2013 at 7:38 AM
Subject: Act Now Alert
To: ERIBSSKOG@gmail.com

Transactions on your RBS account ending 827 mean that you currently do not have enough money in this account to cover all payments you have requested.
We recommend that you pay in cleared funds to correct the position on your account by 12.00pm today, 28May. This will allow items to be paid and prevent Overdraft fees being applied.

There are some easy ways for you to pay “cleared funds” into your account:

Pay in cash at any RBS branch.
Transfer money from another RBS account, for example via Online banking or Telephone banking

RBS offer a free customer review service with one of our highly trained Customer Advisers. To book an appointment at your local branch call 0800 408 6020. Customers with hearing and speech impairments can contact us by Minicom on 0800 404 6160.

Don’t hesitate to call us if you have any queries, but please do not respond to this email. You’ll find contact details for all of our services in the ‘contact us’ section of rbs.co.uk.

Internet support team

Disclaimer

This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email. Many internet users have recently been targeted through bogus emails by fraudsters claiming to be from the bank. These emails ask customers to provide their internet banking security details in order to reactivate their account or verify an email address. Please be on your guard against emails that request any of your security details. If you receive an email like this you should not respond. Please remember that, for security reasons, apart from when you create them at registration or when you change your Internet PIN or Password, we will only ever ask you to enter random characters from your Internet PIN and Password when you logon to this service. We would never ask you, by email, to enter (or record) these details and we would therefore request that you do not respond to emails asking for this information.

Legal Information

This email message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please delete the message from your computer. Internet emails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by the Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

The Royal Bank of Scotland plc, Registered in Scotland No 90312.
Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB.

We are authorised and regulated by the Financial Services Authority, except for consumer credit, where we are licensed by the Office of Fair Trading.

5 attachments

council tax.jpg
144K

jobcentre1.jpg
104K

jobcentre2.jpg
147K

jobcentre3.jpg
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jobcentre4.jpg
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PS.

Her er vedleggene:

1. juni 2013
Jeg sendte en e-post til Liverpool City Council

Gmail – Update/Fwd: Council Tax/Fwd: Act Now Alert

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: Council Tax/Fwd: Act Now Alert

Erik Ribsskog

<eribsskog@gmail.com>

Fri, May 31, 2013 at 1:57 AM

To:
Benefits Service <benefits.service@liverpooldirectlimited.co.uk>

Cc:
LHT Customer Service <csc@lht.co.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

Hi,

today, (Thursday), I got the three missing Jobseekers Allowance-payments on my bank-account.

I’ve just now sent you the Council Tax-payment due on 28/5, that is £10.02.

(I paid from your web-site).

I’m not sure if the Jobcentre have updated you, about their desition, about my Jobseekers Allowance.

But I think this, (that I’ve gotten my allowance back), shows that there wasn’t really a change, in my income.

(Like I’ve written to you earlier).

So I hope to hear from you about that I’ve gotten the Housing Benefit and the reduced Council Tax back.

The Jobcentre have sent my letters to the wrong address.

(They’ve sent them to 15 Keith Court.

While I live in 10 Keith Court).

So I haven’t gotten a letter, sent to another address than mine, (from the Jobcentre), in January.

It seems.

So this is the reason, I think, for that the Jobcentre stopped my Jobseekers Allowance.

But if I had gotten their letter, (which was sent to the wrong address), in January.

Then I could have updated the Jobcentre earlier.

And then I don’t think the Jobcentre would have sent a letter to the Council, about a ‘change’ in my income.

I don’t know the details, about the correspondence, between the Council and the Jobcentre.

But I’m trying to guess what has been going on.

Anyway, now my Jobseekers Allowance is back again, (I got the three missing fourthnightly payments, on my bank-account, yesterday, (Thursday)).

So now it should be ok with both the Jobseekers Allowance, Housing Benefit and the reduced Council Tax, I think.

I almost starved to death, (I think I have to say), around the time, when Aintree Jobcentre sent me to Walton and Fazakerly One Stop Shop, for a voucher for the food-bank, which the One Stop Shop didn’t produce.

I was just given a phone-number, to call.

(And it wasn’t clear to who that phone-number belonged to).

And when I explained I’d used all the credit on my mobile up, for calling Birkenhead Benefit Centre, about the mentioned Jobseekers Allowance-case.

Then I wasn’t offered to borrow the phone there, or something.

When I was a study abroad studend, at University of Sunderland, in 2004/05.

Then I was offered to borrow the phone once, to call my home university, I remember.

From the International Office.

But I wasn’t offered this, by eighter Aintree Jobcentre or Walton and Fazakerly One Stop Shop.

So I almost starved to death, due to that I wasn’t given a voucher for the food-bank, Monday one and a half week ago, (I think it was).

So this I thought was inhumane.

Because I got a strong dizzyness-attack, one evening.

So I didn’t dear to go to bed, because I was afraid I wouldn’t wake up again.

Because I have been very week, now in parts of April, since I have been starving.

And I also felt like I had a hang-over, one morning, even if I hadn’t been drinking.

So I was also perhaps a bit dehydrated, during April, when I didn’t get any Jobseekers Allowance.

And also I almost couldn’t walk, one week ago.

After I’d been at Aintree Jobcentre and Asda Walton.

(Thursday last week).

I found a five pence coin, on the street, when I walked to Aintree Jobcentre, Thursday last week.

And I had a five pence coin, from before, (which I had found on the street, in Walton, some days earlier).

And I had two pence, on my Barclays account.

So I bought a tin of mushy peas, on Asda Walton, Thursday, last week.

Because that was all I could afford, that day.

And then I almost couldn’t walk, the last hundred meters, on my way home.

I was to starved, I think it must have been.

So I nearly died, from starvation, in April, I think I have to say.

At least I was dizzy, I felt like I had a hang-over, without having been drinking.

And I almost couldn’t walk.

So this that my Jobseekers Allowance was stopped.

That was a scandal, I think.

And also that Aintree Jobcentre, (and Walton and Fazakerly One Stop Shop), refused to make me a voucher, for the food-bank, on Monday one and a half week ago, (I think it must have been).

That was also a scandal, I think.

Anyway, now I have the Jobseekers Allowance back.

But I haven’t heard from the Council, about the Housing Benefit and the reduced Council Tax, for job-seekers.

(Even if I’ve explained to the Council, at the beginning of April, (I think it must have been).

That there haven’t been a change, in my income).

So I now wait to hear, (from the Council), that I’ve gotten my Housing Allowance and reduced Council Tax back.

But I guess that should just be a formality.

Now that I’ve gotten the Jobseekers Allowance back, (at last).

I hope that you at the Council can please confirm that I’ve gotten the Housing Benefit and reduced Council Tax back now.

Thanks in advance for the help with this!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, May 28, 2013 at 2:14 PM
Subject: Council Tax/Fwd: Act Now Alert
To: “revenue.service” <revenue.service@liverpool.gov.uk>
Cc: Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I had to cancel the Council Tax-direct debit today, unfortunately.

The reason is that the Jobcentre haven’t sent me my three last jobseekers allowance-payments, and I have no money on my bank-account.

I send a copy e-mail to the Jobcentre so perhaps they’ll send me the money soon.

I’ll pay the mentioned part-payment as soon as I get the money the Jobcentre owes me.

Hope this is alright!

I guess you need my National Insurance Number, it’s: SG 270967 D.

Sorry about the delay with this!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: RBS <DigitalBanking@information.rbs.co.uk>

Date: Tue, May 28, 2013 at 7:38 AM
Subject: Act Now Alert
To: ERIBSSKOG@gmail.com

Transactions on your RBS account ending 827 mean that you currently do not have enough money in this account to cover all payments you have requested.

We recommend that you pay in cleared funds to correct the position on your account by 12.00pm today, 28May. This will allow items to be paid and prevent Overdraft fees being applied.

There are some easy ways for you to pay “cleared funds” into your account:

Pay in cash at any RBS branch.
Transfer money from another RBS account, for example via Online banking or Telephone banking

RBS offer a free customer review service with one of our highly trained Customer Advisers. To book an appointment at your local branch call 0800 408 6020. Customers with hearing and speech impairments can contact us by Minicom on 0800 404 6160.

Don’t hesitate to call us if you have any queries, but please do not respond to this email. You’ll find contact details for all of our services in the ‘contact us’ section of rbs.co.uk.

Internet support team

Disclaimer

This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email. Many internet users have recently been targeted through bogus emails by fraudsters claiming to be from the bank. These emails ask customers to provide their internet banking security details in order to reactivate their account or verify an email address. Please be on your guard against emails that request any of your security details. If you receive an email like this you should not respond. Please remember that, for security reasons, apart from when you create them at registration or when you change your Internet PIN or Password, we will only ever ask you to enter random characters from your Internet PIN and Password when you logon to this service. We would never ask you, by email, to enter (or record) these details and we would therefore request that you do not respond to emails asking for this information.

Legal Information

This email message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please delete the message from your computer. Internet emails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by the Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

The Royal Bank of Scotland plc, Registered in Scotland No 90312.
Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB.

We are authorised and regulated by the Financial Services Authority, except for consumer credit, where we are licensed by the Office of Fair Trading.

31. mai 2013
Mer om budsjett

Gmail – Problems with paying bill/Re: Regarding token-payments/Fwd: SWALEC query: Your final bill [#1024648]

Erik Ribsskog
<eribsskog@gmail.com>

Problems with paying bill/Re: Regarding token-payments/Fwd: SWALEC query: Your final bill [#1024648]

Erik Ribsskog

<eribsskog@gmail.com>

Fri, May 31, 2013 at 1:10 AM

To:
customerservice@swalec.co.uk

Hi,

thank you for your e-mail!

I got the three missing Jobseekers Allowance-payments on my bank-account, today, (Thursday).

I’ve paid the token-payment just now, from your web-site.

And I’ll pay the next token-payment, also from your web-site, by 28/6, when this payment is due.

Sorry again about the delay with this!

Best regards,

Erik Ribsskog

On Thu, May 30, 2013 at 11:40 AM, Swalec <customerservice@swalec.co.uk> wrote:

Dear Mr Ribsskog,

Thank you for your email.
I have noted this information on your account. However we have already requested this payment from your bank and I am unable to stop this.
Should you require any further assistance please do not hesitate to contact me.
Kind Regards
Fiona Hurst
Customer Service

–Original Message–
From: eribsskog@gmail.com
Date: 28/05/2013 14:26:47
To: customerservice@swalec.co.uk
Cc: Contact-Us@jobcentreplus.gsi.gov.uk
Subject: Problems with paying bill/Re: Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013] [#1024648]

Hi,

the Jobcentre haven’t paid me my last three jobseekers allowance-payments, so I have no money on my bank account now.

I hope it’s ok that I pay the token-payment due today, when I get the jobseekers allowance back.

I can pay it by credit card, and I’ll check your website for more information about how I can pay, when I get my allowance back.

Hope this is alright, and sorry about the delay!

Yours sincerely,

Erik Ribsskog

On Tue, Nov 29, 2011 at 3:41 PM, Swalec <customerservice@swalec.co.uk> wrote:

Dear Mr Ribsskog
Thank you for your email and I am sorry for the delay in responding.
I have reset your payment arrangement for you. Your first payment for £1.00 will be taken by direct debit on the 28th December 2011.
I hope this is in order for you but if I can be of any further assistance please do not hesitate to contact me on 01738 453898.
Kind Regards

Leighann Whyte

Customer Service

–Original Message–
From: eribsskog@gmail.com

Date: 24/11/2011 19:42:13
To: customerservice@swalec.co.uk
Subject: Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]

Hi,

I’ve been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I’ve set the token-payment amount, to £5 a month.

But now I’ve reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I’m stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Swalec <customerservice@swalec.co.uk>

Date: Wed, Oct 5, 2011 at 10:00 AM
Subject: Re: SWALEC query: Your final bill [#3173013]
To: eribsskog@gmail.com

Dear Mr Ribsskog,
Thank you for your email, I can confirm that I can arrange a payment plan for you to pay the balance of £40.24 at £5 a month. To do this can you please confirm the bank account details to be used and the date you would like the payments to be made each month.
Kind Regards

Tracy Adam
Customer Service

–Original Message–
From: eribsskog@gmail.com
Date: 03/10/2011 14:02:15
To: customerservice@swalec.co.uk
Subject: SWALEC query: Your final bill

Message:
Hi, I was wondering if it’s ok if I pay the arrears, (of around £40), with a five pound a month direct debit, starting from next month, (since I’m unemployed and on a budget in co-operation with the CCCS). Hope this is alright! Yours sincerely, Erik Ribsskog
Topic : Your final bill
Email : eribsskog@gmail.com
Name : Erik Ribsskog
Phone: 07905206018
Postcode : SR2 7ES
Address Line 1 : Azalea Lodge, 1-2 Azalea Terrace North

The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.

Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119

www.scottish-southern.co.uk

**********************************************************************
The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE plc
Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
Registered in Scotland No. SC117119
www.sse.com

**********************************************************************

The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.

Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119

www.scottish-southern.co.uk

**********************************************************************
The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE plc
Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
Registered in Scotland No. SC117119
www.sse.com

**********************************************************************

The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE, Scottish Hydro, Southern Electric, SWALEC and Atlantic are all trading names of SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone & Broadband),

Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas), SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water) and SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring Cover), all members of the SSE Group

The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU

The Registered Office of SSE Home Services Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ

www.sse.co.uk www.southern-electric.co.uk www.swalec.co.uk www.hydro.co.uk www.atlantic.co.uk www.ssehomeservices.co.uk

31. mai 2013
Mer fra Facebook

Gmail – Nye meldinger fra Camilla Husby Ramberg

Erik Ribsskog
<eribsskog@gmail.com>

Nye meldinger fra Camilla Husby Ramberg

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 30, 2013 at 4:54 PM

To:
telen@telen.no

Hei,

er det her noe fra dere?

Erik Ribsskog

———- Forwarded message ———-
From: Facebook <notification+ay44a_96@facebookmail.com>

Date: 2013/5/30
Subject: Nye meldinger fra Camilla Husby Ramberg
To: Erik Ribsskog <eribsskog@gmail.com>

Camilla Husby Ramberg

29. mai 23:55

Hei, skal til Liverpool om 2 uker og lurte på om kanskje jeg kunne intervjue deg
Jobber for lokalavisen til Sauherad, Notodden og Hjartal – Telen heter det

Tenkte jeg kanskje kunne skrive en liten sak om deg og din kamp

Camilla Husby Ramberg

29. mai 23:56

Alle vi i redaksjonen har lest Min Bok 1

Samtalehistorikk

Camilla Husby Ramberg

15. november 22:01

hva skjer a feiten?
kan jeg komme å møte deg en gang?
skal til england neste lørdag

Mvh. Camilla “fremtidig Ribsskog” Husby

Vis samtale på Facebook · Svar på denne e-posten for å sende melding til Camilla Husby Ramberg.
Denne meldingen ble sendt til eribsskog@gmail.com. Hvis du ikke vil motta disse e-postmeldingene fra Facebook i fremtiden, kan du stoppe abonnementet.
Facebook, Inc., Attention: Department 415, PO Box 10005, Palo Alto, CA 94303

30. mai 2013
Mer om budsjett

Erik Ribsskog

12:30 PM (0 minutes ago)

to Contact

Hi,

ok, I’ll contact you again by 11/6 if I haven’t recieved the Jobseekers Allowance.

I got a call-back from Steve at the Jobcentre this morning.

And they had made my case a ‘priority’, he said.

They were going to try to make a desition before lunch-time tomorrow.

So I’ll go to the Jobcentre tomorrow afternoon, and then they’ll hopefully know more.

And then I’m going to pay the overdue bills as soon as possible.

Thank you for the e-mail!

Best regards,

Erik Ribsskog

On Wed, May 29, 2013 at 10:11 AM, Contact wrote:

Dear Mr Ribsskog

Thank you for your email. I can confirm your account has been placed on hold for 14 days for you to receive your benefits through. Please contact us within this time if this is still not received.

Regards

Collections Support Dept.

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 May 2013 14:44

To: Contact

Cc: Contact-Us

Subject: Problems with paying token-payment/Fwd: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

Hi,

unfortunately the Jobcentre haven’t sent me my last three jobseekers allowance-payments, and I have no money on my bank account.

I’m therefore a bit delayed with my token payment to you, this month.

I’m going to go to the post office, as usual, and pay the giro, when I finally recieve the mentioned payments from the Jobcentre.

Hope this is alright and sorry about the delay!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog

Date: Fri, Nov 23, 2012 at 5:07 PM

Subject: Re: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

To: Shirley Pyper

Hi,

thank you for your e-mail!

I hope I’ll be able to make the payments as usual in the future.

(I see in my calender-book here that the next payment is to be paid by Wednesday next week.

And I shouldn’t have any problems paying that payment in time).

It’s just that I’ve had some problems with the Jobcentre and the Jobseekers Allowance, in the last months.

But it seems like this is getting sorted now.

If there are any more similar problems in the future, I’m going to try to update you as soon as possible.

Hope this is alright, and sorry again about the problems with this!

Best regards,

Erik Ribsskog

On Fri, Nov 23, 2012 at 4:58 PM, Shirley Pyper wrote:

Mr E Ribsskog

10 Keith Court

Keith Avenue

Liverpool

L4 5XJ

23rd November 2012

Our ref: 47998755

Dear Mr Ribsskog,

Thank you for emails regarding the above, which has been passed to me to respond to you directly. All of your comments have been noted, and your dissatisfaction has been dealt with under our complaints process. I have attached a copy for your information.

I can confirm that our letter dated the 12th November 2012 was in the morning post prior to our agent responding to your email, and therefore the agent was unable to retrieve the letter. However the agent should have advised you to ignore the letter and for this I do apologise.

Please be assured that the agent concerned has been given relevant feedback.

As an agency we work very closely under the guidelines on debt collection practices and ensure we follow these stringently. DML prides itself on compliance, working with organisations such as the CSA and OFT in order to collect ethically and responsibly.

I can confirm that we are in receipt of your recent payment, and I can advise that the account will be monitored by me in the future. If you have any further queries please do not hesitate to contact me on 01709 758410 or by email to the address below.

The attached link to the Financial Ombudsman Service advises you how to complain within the next six months, if you feel we have not assisted you in resolving this matter. Their web details are as follows: http://www.fos.org.uk/publications/consumer-leaflet.htm

Yours sincerely,

Shirley Pyper

Ms Shirley Pyper

Complaints Manager

Debt Managers Ltd

01709 758410

Email: shirley.pyper@debt-managers.co.uk

________________________________

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 20 November 2012 08:06

To: Contact

Subject: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

Hi,

I just wanted to update about that I’ve finally got some money on my bank-account now, so I’ve gotten to pay the earlier mentioned bill.

Sorry about the delay with this!

Best regards,

Erik Ribsskog

PS.

I attach a scanned copy of the receipt for this payment.

———- Forwarded message ———-

From: Erik Ribsskog

Date: Fri, Nov 16, 2012 at 2:56 AM

Subject: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

To: contact@dmpay.co.uk

Cc: Q&A

Hi,

I’m refering to your letter from 12/11, (which I attach), which I recieved two days ago.

You write: ‘You have failed to respond to the Default Notice that was sent to you recently’.

This isn’t true.

I sent you an e-mail on 8/11 about this.

(See the forwarded e-mail below).

So I wanted to please complain on that your company is disorganised.

One hand don’t seem to know what the other hand does, (so to speak).

Perhaps you would be so kind as to delete my debt with you?

(To compensate for wasting my time here).

Hope this alright!

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog

Date: Thu, Nov 8, 2012 at 10:49 PM

Subject: Your letter of 5/11, (Your ref: 47998755)

To: contact@dmpay.co.uk

Cc: Contact-Us , CONTACT-US

Hi,

I’m refering to your letter from 5/11, which I attach.

The Jobcentre haven’t sent me my five latest Jobseekers Allowance-payments, for no good reason.

I do my Jobseeking like the Jobcentre have previously told me they want me to do it, every week.

I have not been informed by the Jobcentre when they are going to start sending me my Jobseekers Allowance again.

And I no money for cutting my hair, or taking the train to job-interviews eighter.

So maybe Barclays can give me a loan, untill someone have cleaned the problems at the Jobcentre up?

I also have an insurance-case against Barclays, since where I used to live, in Leather Lane, in Liverpool, (untill August last year), I was thrown out, after I wasn’t sent a letter, for a court-hearing, so most of my stuff was kept by the landlord, after the Police broke in to my flat.

But I don’t have money to buy stamps, so I haven’t gotten to send about this to Barclays insurance-department.

But you are perhaps a department of Barclays?

Then perhaps you could send about this to Barclays Bank, (the loan-application), and Barclays Insurance, (about the problems in Leather Lane, with the Landlord there).

I’ll pay the bill as soon as I get some money.

Sorry about the problems with this!

Yours sincerely,

Erik Ribsskog

Any views or opinions are solely those of the author and do not necessarily represent those of the Company

————————————————————————————————————————————————-

The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.

Debt Managers Ltd. Registered in Scotland (registered no. 219618). Registered Office: 12 Hope Street, Edinburgh, EH2 4DB

Any views or opinions are solely those of the author and do not necessarily represent those of the Company————————————————————————————————————————————————- The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.

Debt Managers (Services) Limited. Company registration number 8092808

Registered Office: One Arleston Way, Solihull, West Midlands, B90 4LH

29. mai 2013
Mer om budsjett

Problems with paying token-payment/Fwd: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)Erik Ribsskog

2:43 PM (0 minutes ago)

to Contact, Contact-Us

Hi,

unfortunately the Jobcentre haven’t sent me my last three jobseekers allowance-payments, and I have no money on my bank account.

I’m therefore a bit delayed with my token payment to you, this month.

I’m going to go to the post office, as usual, and pay the giro, when I finally recieve the mentioned payments from the Jobcentre.

Hope this is alright and sorry about the delay!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog

Date: Fri, Nov 23, 2012 at 5:07 PM

Subject: Re: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

To: Shirley Pyper

Hi,

thank you for your e-mail!

I hope I’ll be able to make the payments as usual in the future.

(I see in my calender-book here that the next payment is to be paid by Wednesday next week.

And I shouldn’t have any problems paying that payment in time).

It’s just that I’ve had some problems with the Jobcentre and the Jobseekers Allowance, in the last months.

But it seems like this is getting sorted now.

If there are any more similar problems in the future, I’m going to try to update you as soon as possible.

Hope this is alright, and sorry again about the problems with this!

Best regards,

Erik Ribsskog

On Fri, Nov 23, 2012 at 4:58 PM, Shirley Pyper wrote:

Mr E Ribsskog

10 Keith Court

Keith Avenue

Liverpool

L4 5XJ

23rd November 2012

Our ref: 47998755

Dear Mr Ribsskog,

Thank you for emails regarding the above, which has been passed to me to respond to you directly. All of your comments have been noted, and your dissatisfaction has been dealt with under our complaints process. I have attached a copy for your information.

I can confirm that our letter dated the 12th November 2012 was in the morning post prior to our agent responding to your email, and therefore the agent was unable to retrieve the letter. However the agent should have advised you to ignore the letter and for this I do apologise.

Please be assured that the agent concerned has been given relevant feedback.

As an agency we work very closely under the guidelines on debt collection practices and ensure we follow these stringently. DML prides itself on compliance, working with organisations such as the CSA and OFT in order to collect ethically and responsibly.

I can confirm that we are in receipt of your recent payment, and I can advise that the account will be monitored by me in the future. If you have any further queries please do not hesitate to contact me on 01709 758410 or by email to the address below.

The attached link to the Financial Ombudsman Service advises you how to complain within the next six months, if you feel we have not assisted you in resolving this matter. Their web details are as follows: http://www.fos.org.uk/publications/consumer-leaflet.htm

Yours sincerely,

Shirley Pyper

Ms Shirley Pyper

Complaints Manager

Debt Managers Ltd

01709 758410

Email: shirley.pyper@debt-managers.co.uk

________________________________

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 20 November 2012 08:06

To: Contact

Subject: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

Hi,

I just wanted to update about that I’ve finally got some money on my bank-account now, so I’ve gotten to pay the earlier mentioned bill.

Sorry about the delay with this!

Best regards,

Erik Ribsskog

PS.

I attach a scanned copy of the receipt for this payment.

———- Forwarded message ———-

From: Erik Ribsskog

Date: Fri, Nov 16, 2012 at 2:56 AM

Subject: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)

To: contact@dmpay.co.uk

Cc: Q&A

Hi,

I’m refering to your letter from 12/11, (which I attach), which I recieved two days ago.

You write: ‘You have failed to respond to the Default Notice that was sent to you recently’.

This isn’t true.

I sent you an e-mail on 8/11 about this.

(See the forwarded e-mail below).

So I wanted to please complain on that your company is disorganised.

One hand don’t seem to know what the other hand does, (so to speak).

Perhaps you would be so kind as to delete my debt with you?

(To compensate for wasting my time here).

Hope this alright!

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog

Date: Thu, Nov 8, 2012 at 10:49 PM

Subject: Your letter of 5/11, (Your ref: 47998755)

To: contact@dmpay.co.uk

Cc: Contact-Us , CONTACT-US

Hi,

I’m refering to your letter from 5/11, which I attach.

The Jobcentre haven’t sent me my five latest Jobseekers Allowance-payments, for no good reason.

I do my Jobseeking like the Jobcentre have previously told me they want me to do it, every week.

I have not been informed by the Jobcentre when they are going to start sending me my Jobseekers Allowance again.

And I no money for cutting my hair, or taking the train to job-interviews eighter.

So maybe Barclays can give me a loan, untill someone have cleaned the problems at the Jobcentre up?

I also have an insurance-case against Barclays, since where I used to live, in Leather Lane, in Liverpool, (untill August last year), I was thrown out, after I wasn’t sent a letter, for a court-hearing, so most of my stuff was kept by the landlord, after the Police broke in to my flat.

But I don’t have money to buy stamps, so I haven’t gotten to send about this to Barclays insurance-department.

But you are perhaps a department of Barclays?

Then perhaps you could send about this to Barclays Bank, (the loan-application), and Barclays Insurance, (about the problems in Leather Lane, with the Landlord there).

I’ll pay the bill as soon as I get some money.

Sorry about the problems with this!

Yours sincerely,

Erik Ribsskog

Any views or opinions are solely those of the author and do not necessarily represent those of the Company————————————————————————————————————————————————- The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.

Debt Managers Ltd. Registered in Scotland (registered no. 219618).

Registered Office: 12 Hope Street, Edinburgh, EH2 4DB

28. mai 2013
Jeg sendte en e-post til Swalec

Problems with paying bill/Re: Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]Erik Ribsskog

2:26 PM (0 minutes ago)

to customerservice, Contact-Us

Hi,

the Jobcentre haven’t paid me my last three jobseekers allowance-payments, so I have no money on my bank account now.

I hope it’s ok that I pay the token-payment due today, when I get the jobseekers allowance back.

I can pay it by credit card, and I’ll check your website for more information about how I can pay, when I get my allowance back.

Hope this is alright, and sorry about the delay!

Yours sincerely,

Erik Ribsskog

On Tue, Nov 29, 2011 at 3:41 PM, Swalec wrote:

Dear Mr Ribsskog

Thank you for your email and I am sorry for the delay in responding.

I have reset your payment arrangement for you. Your first payment for £1.00 will be taken by direct debit on the 28th December 2011.

I hope this is in order for you but if I can be of any further assistance please do not hesitate to contact me on 01738 453898.

Kind Regards

Leighann Whyte

Customer Service

–Original Message–

From: eribsskog@gmail.com

Date: 24/11/2011 19:42:13

To: customerservice@swalec.co.uk

Subject: Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]

Hi,

I’ve been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I’ve set the token-payment amount, to £5 a month.

But now I’ve reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I’m stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Swalec

Date: Wed, Oct 5, 2011 at 10:00 AM

Subject: Re: SWALEC query: Your final bill [#3173013]

To: eribsskog@gmail.com

Dear Mr Ribsskog,

Thank you for your email, I can confirm that I can arrange a payment plan for you to pay the balance of £40.24 at £5 a month. To do this can you please confirm the bank account details to be used and the date you would like the payments to be made each month.

Kind Regards

Tracy Adam

Customer Service

–Original Message–

From: eribsskog@gmail.com

Date: 03/10/2011 14:02:15

To: customerservice@swalec.co.uk

Subject: SWALEC query: Your final bill

Message:

Hi, I was wondering if it’s ok if I pay the arrears, (of around £40), with a five pound a month direct debit, starting from next month, (since I’m unemployed and on a budget in co-operation with the CCCS). Hope this is alright! Yours sincerely, Erik Ribsskog

Topic : Your final bill

Email : eribsskog@gmail.com

Name : Erik Ribsskog

Phone: 07905206018

Postcode : SR2 7ES

Address Line 1 : Azalea Lodge, 1-2 Azalea Terrace North

The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.

Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119

www.scottish-southern.co.uk

**********************************************************************

The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE plc

Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ

Registered in Scotland No. SC117119

www.sse.com

**********************************************************************

The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.

Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119

www.scottish-southern.co.uk

**********************************************************************

The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE plc

Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ

Registered in Scotland No. SC117119

www.sse.com

**********************************************************************

28. mai 2013
Mer om budsjett

Council Tax/Fwd: Act Now AlertErik Ribsskog

2:14 PM (0 minutes ago)

to revenue.service, Benefits, Liverpool, bcc: Contact-Us

Hi,

I had to cancel the Council Tax-direct debit today, unfortunately.

The reason is that the Jobcentre haven’t sent me my three last jobseekers allowance-payments, and I have no money on my bank-account.

I send a copy e-mail to the Jobcentre so perhaps they’ll send me the money soon.

I’ll pay the mentioned part-payment as soon as I get the money the Jobcentre owes me.

Hope this is alright!

I guess you need my National Insurance Number, it’s: SG 270967 D.

Sorry about the delay with this!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: RBS

Date: Tue, May 28, 2013 at 7:38 AM

Subject: Act Now Alert

To: ERIBSSKOG@gmail.com

Transactions on your RBS account ending 827 mean that you currently do not have enough money in this account to cover all payments you have requested.

We recommend that you pay in cleared funds to correct the position on your account by 12.00pm today, 28May. This will allow items to be paid and prevent Overdraft fees being applied.

There are some easy ways for you to pay “cleared funds” into your account:

Pay in cash at any RBS branch.

Transfer money from another RBS account, for example via Online banking or Telephone banking

RBS offer a free customer review service with one of our highly trained Customer Advisers. To book an appointment at your local branch call 0800 408 6020. Customers with hearing and speech impairments can contact us by Minicom on 0800 404 6160.

Don’t hesitate to call us if you have any queries, but please do not respond to this email. You’ll find contact details for all of our services in the ‘contact us’ section of rbs.co.uk.

Internet support team

Disclaimer

This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email. Many internet users have recently been targeted through bogus emails by fraudsters claiming to be from the bank. These emails ask customers to provide their internet banking security details in order to reactivate their account or verify an email address. Please be on your guard against emails that request any of your security details. If you receive an email like this you should not respond. Please remember that, for security reasons, apart from when you create them at registration or when you change your Internet PIN or Password, we will only ever ask you to enter random characters from your Internet PIN and Password when you logon to this service. We would never ask you, by email, to enter (or record) these details and we would therefore request that you do not respond to emails asking for this information.

Legal Information

This email message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please delete the message from your computer. Internet emails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by the Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

The Royal Bank of Scotland plc, Registered in Scotland No 90312.

Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB.

We are authorised and regulated by the Financial Services Authority, except for consumer credit, where we are licensed by the Office of Fair Trading.

28. mai 2013
Jeg sendte en ny e-post til United Utilities

Gmail – Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

Erik Ribsskog
<eribsskog@gmail.com>

Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

Erik Ribsskog

<eribsskog@gmail.com>

Sat, May 25, 2013 at 3:20 PM

To:
Customer.Services@uuplc.co.uk

Cc:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

Hi,

the Jobcentre have missed two forthnightly jobseekers-allowance payments now.

So I don’t have any money.

But I’m going to pay my token-payment, due today, as soon as I get my jobseekers allowance back.

Hope this is alright and sorry about this delay!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Apr 6, 2013 at 7:59 AM
Subject: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
To: Customer.Services@uuplc.co.uk

Hi,

I’ve also gotten a letter from Concilia about this, yesterday.

I still send about this to United Utilities.

Since I couldn’t find an e-mail address, for Concilia, on the internet.

And when I sent my forwarded e-mail to you, from 8/12.

Then I got a reply from Concilia.

A payment-plan, for four months, of four token-payments, of £1.

And it also says on page 2, of the Concilia-letter, that cheques sent to them, should be written to United Utilities.

And I’ve also read, on the internet, that United Utilities own Concilia:

‘United Utilities own Vertex data systems ltd

Vertex Data systems ltd own First Revenue Assurance uk
First Revenue Assurance is the new name of concilila debt recovery(since mar 06 through name change).’.

http://www.consumeractiongroup.co.uk/forum/showthread.php?50906-Concilia-Debt-recovery-no-such-company

So I hope it’s ok I send about this Concilia-letter to United Utilities.

Hope this is alright!

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Apr 6, 2013 at 7:27 AM
Subject: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
To: Customer.Services@uuplc.co.uk

Hi,

I’m refering to my new water-bill, from 27/3, which I attach a scanned copy of, with this e-mail.

Like you can see, on page 2, I’ve had a payment-arrangement with you, (through Concilia), to pay a token-payment, of £1, since I’m uneployed at the moment, unfortuantely.

(I have a budget, which I’ve set up, in co-operation, with the CCCS.

And I can’t afford to pay much more, at the moment, unfortunately.

But I apply for many new jobs, every week, and I hope to get a new job, as soon as possible).

So I hope I can continue this token-payment-arrangement, of £1 a month, untill I find new employement.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Dec 8, 2012 at 3:44 AM
Subject: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
To: Customer.Services@uuplc.co.uk

Hi,

I’m refering to you letter from 4/12, (which I attach), and to the water-bill, also from 4/12, (which I also attach a scanned copy of).

Thank you for merging my two accounts with you!

You write that the payment-arrangement stays the same.

I’m unemployed at the moment, so I have an arrangement with you that I pay £1 a month, untill I find a new job.

That payment-plan should be up to date now.

And I’m going to pay the next token-payment, of £1, within 25/12.

I just wanted to update about this, since I also got a water-bill, that mention another amount.

So just to make sure that there have been no misunderstanding about this, and to explain that my next payment is going to be the token-payment, of £1, by 25/12.

I hope that you can confirm that this is the same payment-plan, which you mention, in your letter.

(Since I got two letters from you, both dated 4/12 now).

So I just wanted to explain about the details of my payment-arrangement with you, just for the record, so to speak.

Hope this is alright, and thanks again for the letter!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 28, 2012 at 11:14 PM
Subject: To: Nicola Redfern, Customer Advisor
To: Customer Services <Customer.Services@uuplc.co.uk>

Hi,

I’m refering to your letter from 26/11, which I recieved today, about my water bill arrears, from Hope Chambers.

Today, I also recieved my new water bill, for 10 Keith Court.

I’m unfortunately still unemployed at the moment, (even if I get to job-interview quite often now).

So I can’t afford to pay more than token-payments untill I find a new job, unfortunately.

So I was wondering if you could please merge my old account with you, from Leather Lane, with my new account, for 10 Keith Court.

And then I would just continue to pay one token-payment monthly, (like the agreement I have with you now says), untill I find a new job.

So that my next token-payment is due on 25/12.

Hope this is alright, and thank you again for your letter!

Yours sincerely,

Erik Ribsskog

PS.

I attach scanned copies of both the mentioned letters.

2 attachments

concilia.jpg
76K

concilia2.jpg
135K

25. mai 2013

Jeg sendte en ny e-post til the Jobcentre

Gmail – Complaint about condradictonary information about vouchers for the Food Bank from Aintree Jobcentre

Erik Ribsskog

Complaint about condradictonary information about vouchers for the Food Bank from Aintree Jobcentre

Erik Ribsskog

Thu, May 23, 2013 at 4:22 PM

To:
Contact-Us

Cc:
Benefits Service , LHT Customer Service

Bcc:
“emb.london” , “hv-02.kontakt”

Hi,

today I was at the Jobcentre in Aintree, at 3.05 PM, to have a sign-on-meeting, (which I have fourtnightly, since I’m unemployed).

Normally there is a blonde woman in her 30’s/40’s, in box 2 there, (which is the box I’m always being sent to there, for sign-on-meetings).

But today it was a man in his 60’s there, with a bit beard-stubble, I think it’s called.

The man in box 2 asked me if I had gotten the allowance back, (I think it was).

I explained that I had planned to go to the reception-window, after the sign-on-meeting, to hear if the allowance was back again.

(Since I haven’t had my allowance since the middle of April.

Due to that Birkenhead Benefit Centre wanted to see the book-keeping for my small web-shop.

And that this takes some time to look at, and to get the files sent from Aintree to Birkenhead, I think it must be).

The man in box 2 asked me to sit down in the ‘waiting-area’ and he would check on my allowance.

Then a woman in her 40’s/50’s who said her name was Kate, and that she was one of the managers there, at Aintree Jobcentre, wanted to have a meeting with me.

She told me they had gotten a complaint from my, by e-mail, 11/5.

I explained that I wasn’t there to discuss that complaint, but to have a sign-on-meeting and to check up on my allowance.

Kate said I had written the complaint to personal.

I said that I hadn’t read up about that complaint, before the sign-on-meeting today.

And that I hadn’t expected to discuss this today, and didn’t remember exactly what I wrote, in the mentioned complaint, twelwe days ago.

I explained that if I had gotten a letter about this meeting, I could have read up before I went to the Jobcentre.

And I also explained that I hadn’t eaten much lately, due to that I hadn’t gotten my allowance for more than a month now.

So this was an unscheduled meeting, that I didn’t get to know the agenda for, in advance.

I wanted to hear about my allowance, and was a bit ‘tricked’, by the man in box 2, I think.

Since I suddently found myself in a meeting with manager Kate, about something completely different.

Manager Kate and I then agreed I would go to the reception window, to hear about my allowance after this unsheduled meeting.

Manager Kate also mentioned that I had written that I didn’t have food, in my complaint, from twelve days ago.

I explained I had planned to go to CAB after I’d been at the Jobcentre, to try to get a voucher for the food-bank.

(And that my housing association had adviced me to go to the CAB for a voucher like this).

Kate then informed me they could write a voucher for me, at the Jobcentre.

I was surprised.

Since this was a contradiction, to what Nicki in the reception-window had told me, on Monday.

She told me that I had to go to the One Stop Shop, to get a voucher.

And I went there, and they told me to call a number, (0151 233 3053), which also Nicki had given me.

I had explained both at the Council One Stop Shop and to Nicki.

That I didn’t have any credit left on my mobile.

(Since I’d used it trying to call Birkenhead Benefit Centre, but it was a long queue there, and my credit dissapeared, without me getting to speak with anyone there, around the end of April, I guess it must have been).

And now suddently, I’m being told that I can get a voucher for the food-bank, at the Jobcentre, anyway.

That was a direct condradiction, to what Nicki in the reception-window told me on Monday.

(As I recall it).

So I thought I should write a complaint about this.

Claire in the reception window later gave me a voucher for the food-bank, and printed a map for me, explaining where St. Andews church is.

(In the middle of Queens Drive).

She explained that I could get a new voucher there, if this happened again, in a month or a year.

So that was good to know.

I also remember that manager Kate also called me ‘love’, at the start of the meeting, (like her collegue, the ‘box 2 woman’, quite often does).

In Norway, only people who are married calles eachother love, (or people who have an affair).

So I think this is a bit personal.

Which culture is this, I’m wondering a bit.

I feel a bit alienated here.

But I’m from Norway, so I’m not sure if this is considered to be to personal, here in the UK.

But I thought I would mention this, while I wrote this e-mail.

Thanks for the voucher at least!

I have had a dizzyness-attack, the other day, so I didn’t dare to go to sleep.

But I went out to get fresh air, etc.

And I tried to go to the Police Station to get some food or a voucher for the food bank there.

But the Police Station, (in Walton), was closed.

So I’ve also updated the Norwegian Embassy and the Home Defence in Norway about this, (since the Home Defence in Norway placed me in an area there, when I lived in Norway, as part of my conscription service).

Since I thought the situation was a bit serious.

I don’t want to steal to survive.

So I’ve started updating the Norwegian Embassy etc., about the situation, with the missing jobseekers-allowances.

So I also update them in this e-mail.

Thanks again for the voucher for the food-bank.

I’ll go there tomorrow and see if they have some food for me.

Thanks again for the help with this!

Best regards,

Erik Ribsskog

23. mai 2013

Stikkord: E-post

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