johncons

Stikkord: E-post

  • Jeg sendte en ny e-post til Liverpool City Council


    Gmail – Update/Fwd: What’s wrong with neighbour?

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: What’s wrong with neighbour?



    Erik Ribsskog

    <eribsskog@gmail.com>


    Tue, Apr 23, 2013 at 8:35 AM

    To:
    Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Cc:
    LHT Customer Service <csc@lht.co.uk>

    Bcc:
    Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Runcorn Office <runcornoffice@taroe.org>

    Hi,

    now this neighbour woke me up again.
    He always wonder if his watch and two white plastic-clocks are set right.

    I think he must set them a lot himselves, because once they were half an  hour wrong.

    And then I had to set all three of them.
    One of the white clocks lacks a pin to set it.

    But the neighbour then just took the pin out of the other white clock.


    So he really knows how to set the clocks, I think.

    Maybe he is just lonely.
    Who knows.
    But I’m not educated as a ‘baby-sitter’ for senil people.

    He should get help from people who understand his challenges, I think.

    He also speaks un-clear, and have problems understanding what people say, I think.
    So it isn’t easy communicating with him.

    He now goes on my door at least once a day wondering about if his two clocks and one watch, are set right.

    I even had to set his watch to the right time, the other day.

    It was half an hour wrong.


    He needs to know when to take his tablets, he said.

    Something like that.
    But he should get help from people who are educated within medicine, I think.

    His neighbours have their cores to do, and can’t be expected to help this confused guy, (in number 9 Keith Court), all the time, I think.

    My grand-mother Ågot, in Norway, was senile, and she had to live in a home, for ill people, (Svelvik sykehjem), when she got to bad.
    Don’t you have placed like Svelvik sykehjem, in the UK?

    At least he need a ‘støtte-kontakt’, that’s ‘support-contact’, I think.

    Something like this.

    Just as an update, (see attached digital photographs).

    Regards,

    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Apr 22, 2013 at 8:00 PM
    Subject: What’s wrong with neighbour?
    To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>
    Cc: LHT Customer Service <csc@lht.co.uk>

    Hi,

    the neighbour, (the guy in number nine), goes on my door, more or less every day, to ask me what the time is.
    What’s wrong with this guy, I’m wondering.

    Because that isn’t normal, I think.

    The neigbour is also mentioning his tablets.

    So I guess he has some problem with being senile, or something, and needs someone from the council, to help him set his clocks, every day.
    I don’t understand this person.

    I can’t be expected to be some kind of around the clock clock-setting service I think.
    This is really every day now, that this neighbour asks about this.


    Earlier he used to ask which day it was.
    And if it was morning or evening.

    And how much electricity he had on the meter.

    Things that normal people know.

    And he sometimes wakes me up, to ask me what the time is.


    I sometimes sit up at night, to do computer-stuff etc., and think it’s a bit strange to be woken by an old neighbour-guy, that wonder what the time is.

    Does the neighbour need help from the council, or something, I was wondering.

    What’s going on, I was wondering.


    Regards,
    Erik Ribsskog


    2 attachments

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    PIC_8153.JPG
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    PS.

    Her er vedleggene:
    PIC_8152
    PIC_8153
  • Jeg sendte en ny e-post til Norsk Heraldisk Forening


    Gmail – Re: Oppdatering/Fwd: Våpen (Ribsskog-Adeler)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Re: Oppdatering/Fwd: Våpen (Ribsskog-Adeler)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, Apr 22, 2013 at 9:41 PM

    To:
    Renate Gulbrandsen <nettredaktor@heraldikk.no>

    Cc:
    Politikk Høyre <politikk@hoyre.no>

    Hei,

    da burde dere bare sendt om det til medlemmer, synes jeg.
    For eksempel, så ble jeg dratt med, av en kamerat, på Unge Høyre-møter, på begynnelsen av 90-tallet.


    Og Jan Tore Sanner og Bård Brende, (var det vel).


    De ba meg om råd, om valgkamp-programmet, til Unge Høyre, det året.
    Og da ble vel jeg medlem av Unge Høyre, vil jeg si.

    På samme måte, så biir jeg medlem hos dere, når jeg sender til dere, vil jeg si.
    Det er vel vanlig i samfunnet, vil jeg si.

    Så her er det frekkhet som foregår, som bryter med konvensjonene i ‘samleiken’, vil jeg si.


    Erik Ribsskog

    PS.
    Med forbehold om at dette ikke er en tulle-melding, siden du sender utenom kontortiden.

    2013/4/22 Renate Gulbrandsen <nettredaktor@heraldikk.no>

    Hei,
    vi takker for innsendt informasjon og våpen. Som det fremkommer av
    oppfordringen på våre facebooksider, er våpenrullen kun åpen for
    medlemmer av Norsk Heraldisk Forening, og vi kan derfor ikke
    publisere ditt våpen.

    Med ønske om en god uke,

    vennlig hilsen
    Renate Gulbrandsen
    nettredaktør,
    Norsk Heraldisk Forening

    Den 21.04.2013 19:29, skrev Erik

    Ribsskog:

    Hei,

    jeg lagde ferdig det våpenskjoldet, (i full fart nesten), nå.

    Nå har løven på toppen, fått en øks, siden jeg har vært i

    Heimevernet.

    Og i vannet, ved båten til Cort Adeler, så har jeg lagt til en
    liten gjedde, siden min tipptippoldemor var Maren Gjedde og min
    tipptipptippoldefar, var Christoffer ‘Gammel-Gjedde’ Gjedde, fra
    Jylland.

    (Eller Anders ‘Gammel Gjedde’ Gjedde, het han vel.

    Noe sånt).

    Jeg tror noen kunstnere eventuelt, må jobbe mer med det

    våpenskjoldet nå, for å få det finere.

    Jeg tror jeg har tatt det våpenskjoldet så langt jeg klarer nå,
    for å si det sånn.

    Hvorfor de to løvene, (en oppå og en nederst), på våpenskjoldet,
    rekker tunge.

    Det veit jeg ikke.

    Det må man vel spørre Lenthe om.

    Men de er visst utdødd, (ettersom jeg har skjønt).

    Ihvertfall Lenthe-Adeler, da.

    Men det finnes også en tysk gren, (eller noe sånt), som har

    tatt opp Adeler navnet.

    De heter Zythpen-Adeler, (eller noe sånt).

    Så når Lenthe og Zytpen, la til Adeler, til navnet sitt.

    Når de arvet Adeler, (etter at en av deres sverd-side-slekter,
    har dødd ut).

    Så kan vel jeg gjøre det og, har jeg tenkt da.

    Tybring-Gjedde har jo gjort det samme, når det gjelder

    Gjedde-navnet.

    Men da betyr det at de ikke er Gjedde, i blodsbånd.

    Men Tybring har arvet Gjedde, og hedrer Gjedde, (må det vel
    være), ved å også bruke det navnet, da.

    Og Adeler er jo også fint, så da kan jeg hedre dem da.

    På samme måte som Tybring hedrer Gjedde.

    Og Zythpen og Lenthe hedrer/hedret Adeler.

    Så ‘flagger’ jeg liksom det, at jeg er etter adelige og
    kongelige da.

    Hvis jeg også bruker Adeler-navnet, tenkte jeg.

    Så får vi se om jeg får godkjent den søknaden om å bruke det
    navnet.

    Vi får se.

    Mvh.

    Erik Ribsskog

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: 2013/4/21
    Subject: Våpen (Ribsskog-Adeler)
    To: vapenrulle@heraldikk.no

    Hei,

    jeg leste på Facebook at dere ville at folk skulle sende

    inn slektsvåpen.

    Jeg har ikke visst at jeg har vært adeler, (eller ihvertfall
    i slekt med adelige), lenger enn siden 2009.

    Da døde min mormor, (Ingeborg Ribsskog f. Heegaard), og jeg
    leste i hennes testamente, at hun hadde arvet den siste
    baron Adeler, (Holger baron Adeler), og hans kone, som var
    min mormors tante, nemlig Magna Adeler f. Nyholm, (datter av
    Mary Eva Carla Fog og Anders Gjedde Nyholm).

    Jeg har visst at Anders Gjedde Nyholm var general, (eller

    han var chef for generalkommandoen, så han var en slags
    forsvarssjef, i Danmark, i mellomkrigsårene).

    Men jeg visste ikke at han også het Gjedde, før min

    mormor fortalte det, like før hun døde.

    For Anders Gjedde Nyholm sin mor, var Maren Gjedde, og

    hun var da altså min mormors oldemor.

    Og Gjedde var visst ‘finere enn Løvenskiold og de andre

    tyske, som kom nordover senere’.

    Sa min mormor, på telefonen, et år eller to, før hun døde.

    Og da jeg så i testamentet hennes, at hun også arvet

    Magna og Holger (baron) Adeler.

    Så ble jeg interessert i slektsforskning, da.

    Og jeg fant ut at Holger Adeler, (som var den siste

    direkte etterkommer, etter Cort Adeler, på sverdsiden,
    ihvertfall).

    Ikke hadde noen direkte etterkommere.

    Hans gudebarn, (Palle Ravn og Bente Holte f. Ravn), arvet
    Holger Adeler.

    Og vår slekt arvet Magna Aldeler, (som min mor kalte

    Meme, og som min danske grandtante sa at var som min mors
    moster og min mormors moster).

    Så Magna Adeler f. Nyholm var som min mors tante cirka

    da, (ifølge min danske grandtante Unse Heegaard f.
    Trock-Jansen).

    Min mor arvet også en ring, som ikke var nevnt, i Meme

    sitt oppsatte testamente.

    (Meme døde før Holger baron Adeler.

    Og før hun døde, så skrev hun et testamente, om at Ravn
    skulle arve alt etter Adeler.

    Men den ringen er ikke nevnt, i testamentet som Meme, (som
    var sekretær), skrev.

    Så det er mulig at den ringen var noe som Holger baron

    Adeler ville at min mor skulle arve, etter han, eller Meme,
    da.

    Og min mormor peker også på min mor, for min mormor

    skriver i sitt testamente at hun ga hele sin arv etter
    Adeler, til min mor, og det ble satt inn i et hus, på
    Tagtvedt, i Larvik, av min morfar.

    Så jeg lurer på om jeg; (som min mors eldste sønn/barn),

    da blir baron Adeler.

    For jeg har prøvd å få tak i Pakke og Bodil Ravn.

    Men ikke klart å få noe ‘vettug’ ut av de.

    Bodil Ravn er på institusjon/hvilehjem.

    Og Palle Ravn bor i Canada, vel.

    Så jeg har et lite krav på tittelen baron Adeler.

    Og jeg har søkt om å endre etternavn fra Ribsskog til
    Ribsskog-Adeler.

    Som Lenthe-Adeler gjorde i sin tid.

    De er utdødde nå.

    Men jeg har kopiert deres slektstre.

    Jeg har Cort Adeler sine våpen, på den ene siden.

    (Som Lenthe-Adeler hadde gjort det, på sitt våpen.

    Som nå ikke blir brukt mer, siden Lenthe-Adeler har dødd

    ut.

    Så jeg tenkte at de kanskje ikke ville hatt noe mot det, om
    jeg brukte deres våpen, som basis, for mitt eget).

    Og på ‘min’ side av våpenskjoldet.

    Så har jeg tatt med en blå løve på to bjelker.

    Og det er fordi at Mary Eva Carla Fog, hun var etter Foss,
    som var etter Løvenbalk.

    Og den blå løven på to bjelker, det er Løvenbalk sitt våpen
    da.

    For å markere at jeg er direkte etter dem, (og de danske
    kongelige som var etter Odin, Karl den Store, farao, osv).

    Min far, fortalte på telefonen, etter at jeg fant ut, (ved å
    drive slektsforskning), at jeg var etter Løvenbalk.

    At han selv, var direkte etter Iver Huitfeldt.

    Og Iver Huitfelt, han var gift med en Gyldenløve-frøken.

    Så jeg har med både Huitfeldt, (et hvitt felt), og
    Gyldenløve, (en rød løve oppå noen slags røde firkanter).

    Gull-feltet, (på ‘min’ side).

    Det er liksom mitt eget felt.

    For jeg vant en gang, (da jeg bodde i Oslo), en konkurranse,
    for Rimi-butikksjefer, som het ‘Rimi Gullårer’.

    Og da fikk jeg en penn og et brev, fra Rimi-Hagen, hvor han
    skrøt fælt, av mine lederegenskaper og arbeidskapasitet, da.

    Men jeg har også lurt på om jeg ha med en gjedde, på

    våpenskjoldet mitt.

    For jeg er jo også tipptippoldebarn, av Maren Gjedde, som
    var datter av Christoffer (Gammel-Gjedde) Gjedde, fra Mors,
    var det vel.

    Sommeren 2004 så fikk jeg et sølvølkrus, av min mormor, i

    bursdaggave.

    Med en sølvmynt, fra 1700-tallet på.

    Min mormor visste meg at det stod ‘Gedde’ gravert inn, i

    sølvølkruset.

    Og det kruset ligger nå sammen med mine ting fra HV mm.,

    hos City Self Storage, i Oslo.

    For jeg overhørte at jeg var forfulgt av mafian, i Oslo, i
    2003.

    Så jeg har bodd i England, siden 2004.

    Som flyktning, da.

    For jeg får ikke mine rettigheter, fra norske myndigheter.

    Og City Self Storage vil ikke sende meg tingene mine.

    Jeg har også et brev fra en danskekonge til Anders Gjedde
    Nyholm, (tror jeg det må ha vært).

    (Hvis det ikke var til Erasmus Fog da, som jeg også er

    direkte etter).

    Om at kongen ikke ville komme i generalens runde bursdag,
    for han hadde så mye annet å gjøre.

    Noe sånt.

    Og jeg fikk også Anders Gjedde Nyholm sin bror, Didrik
    Galtrup Gjedde Nyholm sine memoarer, (var det vel).

    Skrevet med sirlig dansk skrift.

    På den tida jeg var russ, (må det vel ha vært).

    Men dette har jeg ikke lenger, for min mormor ville ha

    det tilbake.

    Og det før jeg rakk å liksom knote meg gjennom den sirlige
    danske skriften, da.

    Men min yngre  halvbror Axel fikk noen fotografier av Anders
    Gjedde Nyholm osv., som lå sammen med papirene etter Didrik
    Nyholm da, som var dommer i Egypt og folkedomstolen i Haag,
    og som skulle dømt om Grønland skulle gå til Norge eller
    Danmark, men han ble syk like før rettsaken, sa min mormor,
    og det hadde visst stått om dette, i de danske avisene, da
    hun, på telefonen, et par år før hun døde.

    Og Didrik Nyholm døde som ungkar, da.

    Men om min far tok disse papirene, (siden de lå hos min
    farmor, sist jeg så dem).

    Eller om min mormor fikk dem tilbake.

    Det veit jeg ikke.

    Jeg har kun det brevet fra danskekongen.

    Det var mer som et postkort.

    Så det passet i en perm jeg hadde, for førstedagsbrev,
    (siden jeg samlet frimerker, som barn).

    Så jeg satt det inn i den permen, da.

    Og da de andre papirene forsvant, så hadde ikke de som tok
    dem, funnet det kortet, fra danskekongen.

    Så det fikk jeg etterhvert tatt med meg, inn til Oslo, da.

    Og det ligger sammen med det sølvølkruset osv., på City Self
    Storage, hvis ingen har tatt det.

    Maleriene på bildet av min mormor, onkel Martin og min

    kusine Liv Kristin som barn, (blomstene med mørk bakgrunn),
    de har hengt på slottet Højriis, i Danmark, mener jeg at min
    mormor fortalte mine søsken og meg, (og muligens onkel
    Marting), rundt årtusenskiftet.

    De ville hun ikke selge, sa hun.

    Uten at jeg vet hvorfor hun skulle selge de.

    Men hun solgte mye av tingene etter Adeler og sånn, da.

    Hos Ulving i Tønsberg, mener jeg å huske.

    Jeg fikk ingenting, i arv, etter min mormor, ihvertfall.

    Sorenskriveren i Larvik, ga tingene til min mors yngre
    søsken, enda min mor var død, i 1999.

    Så jeg gikk glipp av masse brev osv., etter min mormors
    adelige forfedre, (hun hadde brev etter Maren Gjedde og
    hofjegermester L. C. Nyholm blant annet, mener jeg å ha
    skjønt, etter å ha lest hennes ‘petiter’, (eller
    leserinnlegg), i Aftenposten).

    Og de papirene, (som egentlig var mine), etter Gjedde
    Nyholm-brødrene, de burde jeg jo ha fått, etter at min
    mormor døde.

    For man kan jo egenltig ikke ta tilbake en gave.

    Men min mormor var allerede ganske gammel, (hun var vel
    pensjonist), på begynnelsen av 90-tallet, da dette skjedde.

    Så det var ikke så lett for meg å sette ned foten da, (for å
    si det sånn).

    Jeg sender også med slektsforskninga mi.

    Der kan man se at jeg ikke er dansk, selv om min mormor er
    dansk.

    Jeg er kun kvart dansk, da.

    For resten av mine besteforeldre var norske da, (for å si

    det sånn).

    Og jeg fikk på Østre Halsen skole, i første klasse.

    Og lærte om dansketida der.

    Og jeg hadde en krangel med min danskfødte mormor, husker
    jeg.

    Da jeg var med min mor, på besøk hos henne og min morfar.

    Mens jeg gikk i første klasse, da.

    Da de bodde i Nevlunghavn.

    Og jeg var sint, på min danske mormor da, siden Danmark
    hadde vært ‘slemme’ mot Norge, under dansketida, som vi
    lærte om, på Østre Halsen skole.

    Så jeg klagde litt da, til min mormor, på grunn av at Norge
    liksom ikke ble tatt seriøst, i dansketida, da.

    Norge hadde for eksempel mye færre bibler, enn Danmark,
    under dansketida.

    Sa frøken, på skolen.

    Og det kunne man bruke som eksempel, på at Norge ikke var
    helt på høyden da, (under dansketida), sa vår frøken.

    Men ‘bibler, hva er det for noe’.

    Noe sånt sa min mormor.

    Og mente vel det, at bibler, det skulle man ikke henge seg
    opp i, da.

    Så min mormor var jo nesten litt som Marie Antoniette, som
    sa at de kan jo spise kaker.

    Noe sånt.

    Min mormor tenkte ikke så langt, da.

    Men jeg var jo bare en førsteklassing, på sju år, så jeg
    visste ikke helt hva jeg skulle si, da.

    Når min mormor sa at det bare var tull, at Danmark var
    slemme mot Norge, under dansketida, da.

    Så sånn var det.

    Jeg sender nå dette her, selv om det kan tenkes at det

    blir forrandringer, når det gjelder endelig navn og
    våpenskjold, da.

    Men dere kan se på det som en oppdatering, angående hvordan
    ståa er nå, når det gjelder disse tingene, for meg, (som er
    ungkar), da.

    Siden dere skrev om, på Facebook, at dere ville at folk

    som hadde våpenskjold, skulle skrive til dere, da.

    Hvis jeg skjønte det riktig, ihvertfall.

    Så håper at dette ikke ble alt for dum, fra en nybegynner
    innen slektsforskning, (som jeg vel må si at jeg fremdeles
    er).

    Mvh.

    Erik Ribsskog

    PS.

    Mer fullstendige skiftepapirer, (og min mormors

    testamente), finnes forresten på mitt nettsted, (i denne
    linken):

    Jeg har også publisert skifte-papirene etter Magna og

    Holger Adeler i en bok, som finnes, på Amazon:

  • Jeg sendte en e-post til the Council


    Gmail – What’s wrong with neighbour?

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    What’s wrong with neighbour?



    Erik Ribsskog

    <eribsskog@gmail.com>


    Mon, Apr 22, 2013 at 8:00 PM

    To:
    Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Cc:
    LHT Customer Service <csc@lht.co.uk>

    Bcc:
    Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Runcorn Office <runcornoffice@taroe.org>

    Hi,

    the neighbour, (the guy in number nine), goes on my door, more or less every day, to ask me what the time is.
    What’s wrong with this guy, I’m wondering.


    Because that isn’t normal, I think.

    The neigbour is also mentioning his tablets.

    So I guess he has some problem with being senile, or something, and needs someone from the council, to help him set his clocks, every day.
    I don’t understand this person.

    I can’t be expected to be some kind of around the clock clock-setting service I think.
    This is really every day now, that this neighbour asks about this.


    Earlier he used to ask which day it was.
    And if it was morning or evening.

    And how much electricity he had on the meter.

    Things that normal people know.

    And he sometimes wakes me up, to ask me what the time is.


    I sometimes sit up at night, to do computer-stuff etc., and think it’s a bit strange to be woken by an old neighbour-guy, that wonder what the time is.

    Does the neighbour need help from the council, or something, I was wondering.

    What’s going on, I was wondering.


    Regards,
    Erik Ribsskog


    PIC_8142.JPG
    93K

    PS.

    Her er vedlegget:

    PIC_8142

  • Jeg sendte en ny e-post til Norsk Heraldisk Forening


    Gmail – Oppdatering/Fwd: Våpen (Ribsskog-Adeler)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Oppdatering/Fwd: Våpen (Ribsskog-Adeler)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Apr 21, 2013 at 6:29 PM

    To:
    vapenrulle@heraldikk.no

    Hei,

    jeg lagde ferdig det våpenskjoldet, (i full fart nesten), nå.
    Nå har løven på toppen, fått en øks, siden jeg har vært i Heimevernet.

    Og i vannet, ved båten til Cort Adeler, så har jeg lagt til en liten gjedde, siden min tipptippoldemor var Maren Gjedde og min tipptipptippoldefar, var Christoffer ‘Gammel-Gjedde’ Gjedde, fra Jylland.

    (Eller Anders ‘Gammel Gjedde’ Gjedde, het han vel.

    Noe sånt).
    Jeg tror noen kunstnere eventuelt, må jobbe mer med det våpenskjoldet nå, for å få det finere.


    Jeg tror jeg har tatt det våpenskjoldet så langt jeg klarer nå, for å si det sånn.

    Hvorfor de to løvene, (en oppå og en nederst), på våpenskjoldet, rekker tunge.

    Det veit jeg ikke.

    Det må man vel spørre Lenthe om.


    Men de er visst utdødd, (ettersom jeg har skjønt).

    Ihvertfall Lenthe-Adeler, da.
    Men det finnes også en tysk gren, (eller noe sånt), som har tatt opp Adeler navnet.

    De heter Zythpen-Adeler, (eller noe sånt).

    Så når Lenthe og Zytpen, la til Adeler, til navnet sitt.

    Når de arvet Adeler, (etter at en av deres sverd-side-slekter, har dødd ut).

    Så kan vel jeg gjøre det og, har jeg tenkt da.

    Tybring-Gjedde har jo gjort det samme, når det gjelder Gjedde-navnet.

    Men da betyr det at de ikke er Gjedde, i blodsbånd.

    Men Tybring har arvet Gjedde, og hedrer Gjedde, (må det vel være), ved å også bruke det navnet, da.


    Og Adeler er jo også fint, så da kan jeg hedre dem da.
    På samme måte som Tybring hedrer Gjedde.

    Og Zythpen og Lenthe hedrer/hedret Adeler.

    Så ‘flagger’ jeg liksom det, at jeg er etter adelige og kongelige da.

    Hvis jeg også bruker Adeler-navnet, tenkte jeg.

    Så får vi se om jeg får godkjent den søknaden om å bruke det navnet.


    Vi får se.
    Mvh.

    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: 2013/4/21
    Subject: Våpen (Ribsskog-Adeler)
    To: vapenrulle@heraldikk.no

    Hei,

    jeg leste på Facebook at dere ville at folk skulle sende inn slektsvåpen.


    Jeg har ikke visst at jeg har vært adeler, (eller ihvertfall i slekt med adelige), lenger enn siden 2009.


    Da døde min mormor, (Ingeborg Ribsskog f. Heegaard), og jeg leste i hennes testamente, at hun hadde arvet den siste baron Adeler, (Holger baron Adeler), og hans kone, som var min mormors tante, nemlig Magna Adeler f. Nyholm, (datter av Mary Eva Carla Fog og Anders Gjedde Nyholm).

    Jeg har visst at Anders Gjedde Nyholm var general, (eller han var chef for generalkommandoen, så han var en slags forsvarssjef, i Danmark, i mellomkrigsårene).
    Men jeg visste ikke at han også het Gjedde, før min mormor fortalte det, like før hun døde.

    For Anders Gjedde Nyholm sin mor, var Maren Gjedde, og hun var da altså min mormors oldemor.
    Og Gjedde var visst ‘finere enn Løvenskiold og de andre tyske, som kom nordover senere’.


    Sa min mormor, på telefonen, et år eller to, før hun døde.
    Og da jeg så i testamentet hennes, at hun også arvet Magna og Holger (baron) Adeler.

    Så ble jeg interessert i slektsforskning, da.

    Og jeg fant ut at Holger Adeler, (som var den siste direkte etterkommer, etter Cort Adeler, på sverdsiden, ihvertfall).

    Ikke hadde noen direkte etterkommere.

    Hans gudebarn, (Palle Ravn og Bente Holte f. Ravn), arvet Holger Adeler.

    Og vår slekt arvet Magna Aldeler, (som min mor kalte Meme, og som min danske grandtante sa at var som min mors moster og min mormors moster).
    Så Magna Adeler f. Nyholm var som min mors tante cirka da, (ifølge min danske grandtante Unse Heegaard f. Trock-Jansen).

    Min mor arvet også en ring, som ikke var nevnt, i Meme sitt oppsatte testamente.
    (Meme døde før Holger baron Adeler.

    Og før hun døde, så skrev hun et testamente, om at Ravn skulle arve alt etter Adeler.


    Men den ringen er ikke nevnt, i testamentet som Meme, (som var sekretær), skrev.
    Så det er mulig at den ringen var noe som Holger baron Adeler ville at min mor skulle arve, etter han, eller Meme, da.

    Og min mormor peker også på min mor, for min mormor skriver i sitt testamente at hun ga hele sin arv etter Adeler, til min mor, og det ble satt inn i et hus, på Tagtvedt, i Larvik, av min morfar.

    Så jeg lurer på om jeg; (som min mors eldste sønn/barn), da blir baron Adeler.

    For jeg har prøvd å få tak i Pakke og Bodil Ravn.

    Men ikke klart å få noe ‘vettug’ ut av de.


    Bodil Ravn er på institusjon/hvilehjem.

    Og Palle Ravn bor i Canada, vel.
    Så jeg har et lite krav på tittelen baron Adeler.

    Og jeg har søkt om å endre etternavn fra Ribsskog til Ribsskog-Adeler.


    Som Lenthe-Adeler gjorde i sin tid.

    De er utdødde nå.

    Men jeg har kopiert deres slektstre.
    Jeg har Cort Adeler sine våpen, på den ene siden.

    (Som Lenthe-Adeler hadde gjort det, på sitt våpen.
    Som nå ikke blir brukt mer, siden Lenthe-Adeler har dødd ut.

    Så jeg tenkte at de kanskje ikke ville hatt noe mot det, om jeg brukte deres våpen, som basis, for mitt eget).


    Og på ‘min’ side av våpenskjoldet.

    Så har jeg tatt med en blå løve på to bjelker.

    Og det er fordi at Mary Eva Carla Fog, hun var etter Foss, som var etter Løvenbalk.

    Og den blå løven på to bjelker, det er Løvenbalk sitt våpen da.


    For å markere at jeg er direkte etter dem, (og de danske kongelige som var etter Odin, Karl den Store, farao, osv).

    Min far, fortalte på telefonen, etter at jeg fant ut, (ved å drive slektsforskning), at jeg var etter Løvenbalk.


    At han selv, var direkte etter Iver Huitfeldt.

    Og Iver Huitfelt, han var gift med en Gyldenløve-frøken.

    Så jeg har med både Huitfeldt, (et hvitt felt), og Gyldenløve, (en rød løve oppå noen slags røde firkanter).
    Gull-feltet, (på ‘min’ side).
    Det er liksom mitt eget felt.


    For jeg vant en gang, (da jeg bodde i Oslo), en konkurranse, for Rimi-butikksjefer, som het ‘Rimi Gullårer’.

    Og da fikk jeg en penn og et brev, fra Rimi-Hagen, hvor han skrøt fælt, av mine lederegenskaper og arbeidskapasitet, da.

    Men jeg har også lurt på om jeg ha med en gjedde, på våpenskjoldet mitt.

    For jeg er jo også tipptippoldebarn, av Maren Gjedde, som var datter av Christoffer (Gammel-Gjedde) Gjedde, fra Mors, var det vel.

    Sommeren 2004 så fikk jeg et sølvølkrus, av min mormor, i bursdaggave.

    Med en sølvmynt, fra 1700-tallet på.
    Min mormor visste meg at det stod ‘Gedde’ gravert inn, i sølvølkruset.

    Og det kruset ligger nå sammen med mine ting fra HV mm., hos City Self Storage, i Oslo.

    For jeg overhørte at jeg var forfulgt av mafian, i Oslo, i 2003.

    Så jeg har bodd i England, siden 2004.

    Som flyktning, da.

    For jeg får ikke mine rettigheter, fra norske myndigheter.

    Og City Self Storage vil ikke sende meg tingene mine.

    Jeg har også et brev fra en danskekonge til Anders Gjedde Nyholm, (tror jeg det må ha vært).

    (Hvis det ikke var til Erasmus Fog da, som jeg også er direkte etter).

    Om at kongen ikke ville komme i generalens runde bursdag, for han hadde så mye annet å gjøre.

    Noe sånt.


    Og jeg fikk også Anders Gjedde Nyholm sin bror, Didrik Galtrup Gjedde Nyholm sine memoarer, (var det vel).

    Skrevet med sirlig dansk skrift.

    På den tida jeg var russ, (må det vel ha vært).

    Men dette har jeg ikke lenger, for min mormor ville ha det tilbake.

    Og det før jeg rakk å liksom knote meg gjennom den sirlige danske skriften, da.

    Men min yngre  halvbror Axel fikk noen fotografier av Anders Gjedde Nyholm osv., som lå sammen med papirene etter Didrik Nyholm da, som var dommer i Egypt og folkedomstolen i Haag, og som skulle dømt om Grønland skulle gå til Norge eller Danmark, men han ble syk like før rettsaken, sa min mormor, og det hadde visst stått om dette, i de danske avisene, da hun, på telefonen, et par år før hun døde.

    Og Didrik Nyholm døde som ungkar, da.

    Men om min far tok disse papirene, (siden de lå hos min farmor, sist jeg så dem).

    Eller om min mormor fikk dem tilbake.

    Det veit jeg ikke.


    Jeg har kun det brevet fra danskekongen.

    Det var mer som et postkort.

    Så det passet i en perm jeg hadde, for førstedagsbrev, (siden jeg samlet frimerker, som barn).

    Så jeg satt det inn i den permen, da.


    Og da de andre papirene forsvant, så hadde ikke de som tok dem, funnet det kortet, fra danskekongen.

    Så det fikk jeg etterhvert tatt med meg, inn til Oslo, da.

    Og det ligger sammen med det sølvølkruset osv., på City Self Storage, hvis ingen har tatt det.

    Maleriene på bildet av min mormor, onkel Martin og min kusine Liv Kristin som barn, (blomstene med mørk bakgrunn), de har hengt på slottet Højriis, i Danmark, mener jeg at min mormor fortalte mine søsken og meg, (og muligens onkel Marting), rundt årtusenskiftet.


    De ville hun ikke selge, sa hun.
    Uten at jeg vet hvorfor hun skulle selge de.
    Men hun solgte mye av tingene etter Adeler og sånn, da.

    Hos Ulving i Tønsberg, mener jeg å huske.


    Jeg fikk ingenting, i arv, etter min mormor, ihvertfall.

    Sorenskriveren i Larvik, ga tingene til min mors yngre søsken, enda min mor var død, i 1999.

    Så jeg gikk glipp av masse brev osv., etter min mormors adelige forfedre, (hun hadde brev etter Maren Gjedde og hofjegermester L. C. Nyholm blant annet, mener jeg å ha skjønt, etter å ha lest hennes ‘petiter’, (eller leserinnlegg), i Aftenposten).


    Og de papirene, (som egentlig var mine), etter Gjedde Nyholm-brødrene, de burde jeg jo ha fått, etter at min mormor døde.

    For man kan jo egenltig ikke ta tilbake en gave.

    Men min mormor var allerede ganske gammel, (hun var vel pensjonist), på begynnelsen av 90-tallet, da dette skjedde.


    Så det var ikke så lett for meg å sette ned foten da, (for å si det sånn).
    Jeg sender også med slektsforskninga mi.

    Der kan man se at jeg ikke er dansk, selv om min mormor er dansk.


    Jeg er kun kvart dansk, da.
    For resten av mine besteforeldre var norske da, (for å si det sånn).
    Og jeg fikk på Østre Halsen skole, i første klasse.

    Og lærte om dansketida der.


    Og jeg hadde en krangel med min danskfødte mormor, husker jeg.
    Da jeg var med min mor, på besøk hos henne og min morfar.

    Mens jeg gikk i første klasse, da.

    Da de bodde i Nevlunghavn.

    Og jeg var sint, på min danske mormor da, siden Danmark hadde vært ‘slemme’ mot Norge, under dansketida, som vi lærte om, på Østre Halsen skole.

    Så jeg klagde litt da, til min mormor, på grunn av at Norge liksom ikke ble tatt seriøst, i dansketida, da.


    Norge hadde for eksempel mye færre bibler, enn Danmark, under dansketida.

    Sa frøken, på skolen.

    Og det kunne man bruke som eksempel, på at Norge ikke var helt på høyden da, (under dansketida), sa vår frøken.

    Men ‘bibler, hva er det for noe’.

    Noe sånt sa min mormor.

    Og mente vel det, at bibler, det skulle man ikke henge seg opp i, da.

    Så min mormor var jo nesten litt som Marie Antoniette, som sa at de kan jo spise kaker.


    Noe sånt.

    Min mormor tenkte ikke så langt, da.

    Men jeg var jo bare en førsteklassing, på sju år, så jeg visste ikke helt hva jeg skulle si, da.

    Når min mormor sa at det bare var tull, at Danmark var slemme mot Norge, under dansketida, da.


    Så sånn var det.
    Jeg sender nå dette her, selv om det kan tenkes at det blir forrandringer, når det gjelder endelig navn og våpenskjold, da.

    Men dere kan se på det som en oppdatering, angående hvordan ståa er nå, når det gjelder disse tingene, for meg, (som er ungkar), da.

    Siden dere skrev om, på Facebook, at dere ville at folk som hadde våpenskjold, skulle skrive til dere, da.

    Hvis jeg skjønte det riktig, ihvertfall.

    Så håper at dette ikke ble alt for dum, fra en nybegynner innen slektsforskning, (som jeg vel må si at jeg fremdeles er).


    Mvh.
    Erik Ribsskog
    PS.
    Mer fullstendige skiftepapirer, (og min mormors testamente), finnes forresten på mitt nettsted, (i denne linken):
    Jeg har også publisert skifte-papirene etter Magna og Holger Adeler i en bok, som finnes, på Amazon:


    ribsskog adeler med gjedde øks.JPG
    37K

    PS.

    Her er mer om dette:

    ribsskog adeler med gjedde øks

  • Jeg sendte en e-post til Norsk Heraldisk Forening


    Gmail – Våpen (Ribsskog-Adeler)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>


    Våpen (Ribsskog-Adeler)



    Erik Ribsskog

    <eribsskog@gmail.com>

    Sun, Apr 21, 2013 at 3:06 PM

    To:
    vapenrulle@heraldikk.no

    Hei,

    jeg leste på Facebook at dere ville at folk skulle sende inn slektsvåpen.

    Jeg har ikke visst at jeg har vært adeler, (eller ihvertfall i slekt med adelige), lenger enn siden 2009.


    Da døde min mormor, (Ingeborg Ribsskog f. Heegaard), og jeg leste i hennes testamente, at hun hadde arvet den siste baron Adeler, (Holger baron Adeler), og hans kone, som var min mormors tante, nemlig Magna Adeler f. Nyholm, (datter av Mary Eva Carla Fog og Anders Gjedde Nyholm).

    Jeg har visst at Anders Gjedde Nyholm var general, (eller han var chef for generalkommandoen, så han var en slags forsvarssjef, i Danmark, i mellomkrigsårene).
    Men jeg visste ikke at han også het Gjedde, før min mormor fortalte det, like før hun døde.

    For Anders Gjedde Nyholm sin mor, var Maren Gjedde, og hun var da altså min mormors oldemor.
    Og Gjedde var visst ‘finere enn Løvenskiold og de andre tyske, som kom nordover senere’.


    Sa min mormor, på telefonen, et år eller to, før hun døde.
    Og da jeg så i testamentet hennes, at hun også arvet Magna og Holger (baron) Adeler.

    Så ble jeg interessert i slektsforskning, da.

    Og jeg fant ut at Holger Adeler, (som var den siste direkte etterkommer, etter Cort Adeler, på sverdsiden, ihvertfall).

    Ikke hadde noen direkte etterkommere.

    Hans gudebarn, (Palle Ravn og Bente Holte f. Ravn), arvet Holger Adeler.

    Og vår slekt arvet Magna Aldeler, (som min mor kalte Meme, og som min danske grandtante sa at var som min mors moster og min mormors moster).
    Så Magna Adeler f. Nyholm var som min mors tante cirka da, (ifølge min danske grandtante Unse Heegaard f. Trock-Jansen).

    Min mor arvet også en ring, som ikke var nevnt, i Meme sitt oppsatte testamente.
    (Meme døde før Holger baron Adeler.

    Og før hun døde, så skrev hun et testamente, om at Ravn skulle arve alt etter Adeler.


    Men den ringen er ikke nevnt, i testamentet som Meme, (som var sekretær), skrev.
    Så det er mulig at den ringen var noe som Holger baron Adeler ville at min mor skulle arve, etter han, eller Meme, da.

    Og min mormor peker også på min mor, for min mormor skriver i sitt testamente at hun ga hele sin arv etter Adeler, til min mor, og det ble satt inn i et hus, på Tagtvedt, i Larvik, av min morfar.

    Så jeg lurer på om jeg; (som min mors eldste sønn/barn), da blir baron Adeler.

    For jeg har prøvd å få tak i Pakke og Bodil Ravn.

    Men ikke klart å få noe ‘vettug’ ut av de.


    Bodil Ravn er på institusjon/hvilehjem.

    Og Palle Ravn bor i Canada, vel.
    Så jeg har et lite krav på tittelen baron Adeler.

    Og jeg har søkt om å endre etternavn fra Ribsskog til Ribsskog-Adeler.


    Som Lenthe-Adeler gjorde i sin tid.

    De er utdødde nå.

    Men jeg har kopiert deres slektstre.
    Jeg har Cort Adeler sine våpen, på den ene siden.

    (Som Lenthe-Adeler hadde gjort det, på sitt våpen.
    Som nå ikke blir brukt mer, siden Lenthe-Adeler har dødd ut.

    Så jeg tenkte at de kanskje ikke ville hatt noe mot det, om jeg brukte deres våpen, som basis, for mitt eget).


    Og på ‘min’ side av våpenskjoldet.

    Så har jeg tatt med en blå løve på to bjelker.

    Og det er fordi at Mary Eva Carla Fog, hun var etter Foss, som var etter Løvenbalk.

    Og den blå løven på to bjelker, det er Løvenbalk sitt våpen da.


    For å markere at jeg er direkte etter dem, (og de danske kongelige som var etter Odin, Karl den Store, farao, osv).

    Min far, fortalte på telefonen, etter at jeg fant ut, (ved å drive slektsforskning), at jeg var etter Løvenbalk.


    At han selv, var direkte etter Iver Huitfeldt.

    Og Iver Huitfelt, han var gift med en Gyldenløve-frøken.

    Så jeg har med både Huitfeldt, (et hvitt felt), og Gyldenløve, (en rød løve oppå noen slags røde firkanter).
    Gull-feltet, (på ‘min’ side).
    Det er liksom mitt eget felt.


    For jeg vant en gang, (da jeg bodde i Oslo), en konkurranse, for Rimi-butikksjefer, som het ‘Rimi Gullårer’.

    Og da fikk jeg en penn og et brev, fra Rimi-Hagen, hvor han skrøt fælt, av mine lederegenskaper og arbeidskapasitet, da.

    Men jeg har også lurt på om jeg ha med en gjedde, på våpenskjoldet mitt.

    For jeg er jo også tipptippoldebarn, av Maren Gjedde, som var datter av Christoffer (Gammel-Gjedde) Gjedde, fra Mors, var det vel.

    Sommeren 2004 så fikk jeg et sølvølkrus, av min mormor, i bursdaggave.

    Med en sølvmynt, fra 1700-tallet på.
    Min mormor visste meg at det stod ‘Gedde’ gravert inn, i sølvølkruset.

    Og det kruset ligger nå sammen med mine ting fra HV mm., hos City Self Storage, i Oslo.

    For jeg overhørte at jeg var forfulgt av mafian, i Oslo, i 2003.

    Så jeg har bodd i England, siden 2004.

    Som flyktning, da.

    For jeg får ikke mine rettigheter, fra norske myndigheter.

    Og City Self Storage vil ikke sende meg tingene mine.

    Jeg har også et brev fra en danskekonge til Anders Gjedde Nyholm, (tror jeg det må ha vært).

    (Hvis det ikke var til Erasmus Fog da, som jeg også er direkte etter).

    Om at kongen ikke ville komme i generalens runde bursdag, for han hadde så mye annet å gjøre.

    Noe sånt.


    Og jeg fikk også Anders Gjedde Nyholm sin bror, Didrik Galtrup Gjedde Nyholm sine memoarer, (var det vel).

    Skrevet med sirlig dansk skrift.

    På den tida jeg var russ, (må det vel ha vært).

    Men dette har jeg ikke lenger, for min mormor ville ha det tilbake.

    Og det før jeg rakk å liksom knote meg gjennom den sirlige danske skriften, da.

    Men min yngre  halvbror Axel fikk noen fotografier av Anders Gjedde Nyholm osv., som lå sammen med papirene etter Didrik Nyholm da, som var dommer i Egypt og folkedomstolen i Haag, og som skulle dømt om Grønland skulle gå til Norge eller Danmark, men han ble syk like før rettsaken, sa min mormor, og det hadde visst stått om dette, i de danske avisene, da hun, på telefonen, et par år før hun døde.

    Og Didrik Nyholm døde som ungkar, da.

    Men om min far tok disse papirene, (siden de lå hos min farmor, sist jeg så dem).

    Eller om min mormor fikk dem tilbake.

    Det veit jeg ikke.


    Jeg har kun det brevet fra danskekongen.

    Det var mer som et postkort.

    Så det passet i en perm jeg hadde, for førstedagsbrev, (siden jeg samlet frimerker, som barn).

    Så jeg satt det inn i den permen, da.


    Og da de andre papirene forsvant, så hadde ikke de som tok dem, funnet det kortet, fra danskekongen.

    Så det fikk jeg etterhvert tatt med meg, inn til Oslo, da.

    Og det ligger sammen med det sølvølkruset osv., på City Self Storage, hvis ingen har tatt det.

    Maleriene på bildet av min mormor, onkel Martin og min kusine Liv Kristin som barn, (blomstene med mørk bakgrunn), de har hengt på slottet Højriis, i Danmark, mener jeg at min mormor fortalte mine søsken og meg, (og muligens onkel Marting), rundt årtusenskiftet.


    De ville hun ikke selge, sa hun.
    Uten at jeg vet hvorfor hun skulle selge de.
    Men hun solgte mye av tingene etter Adeler og sånn, da.

    Hos Ulving i Tønsberg, mener jeg å huske.


    Jeg fikk ingenting, i arv, etter min mormor, ihvertfall.

    Sorenskriveren i Larvik, ga tingene til min mors yngre søsken, enda min mor var død, i 1999.

    Så jeg gikk glipp av masse brev osv., etter min mormors adelige forfedre, (hun hadde brev etter Maren Gjedde og hofjegermester L. C. Nyholm blant annet, mener jeg å ha skjønt, etter å ha lest hennes ‘petiter’, (eller leserinnlegg), i Aftenposten).


    Og de papirene, (som egentlig var mine), etter Gjedde Nyholm-brødrene, de burde jeg jo ha fått, etter at min mormor døde.

    For man kan jo egenltig ikke ta tilbake en gave.

    Men min mormor var allerede ganske gammel, (hun var vel pensjonist), på begynnelsen av 90-tallet, da dette skjedde.


    Så det var ikke så lett for meg å sette ned foten da, (for å si det sånn).
    Jeg sender også med slektsforskninga mi.

    Der kan man se at jeg ikke er dansk, selv om min mormor er dansk.


    Jeg er kun kvart dansk, da.
    For resten av mine besteforeldre var norske da, (for å si det sånn).
    Og jeg fikk på Østre Halsen skole, i første klasse.

    Og lærte om dansketida der.


    Og jeg hadde en krangel med min danskfødte mormor, husker jeg.
    Da jeg var med min mor, på besøk hos henne og min morfar.

    Mens jeg gikk i første klasse, da.

    Da de bodde i Nevlunghavn.

    Og jeg var sint, på min danske mormor da, siden Danmark hadde vært ‘slemme’ mot Norge, under dansketida, som vi lærte om, på Østre Halsen skole.

    Så jeg klagde litt da, til min mormor, på grunn av at Norge liksom ikke ble tatt seriøst, i dansketida, da.


    Norge hadde for eksempel mye færre bibler, enn Danmark, under dansketida.

    Sa frøken, på skolen.

    Og det kunne man bruke som eksempel, på at Norge ikke var helt på høyden da, (under dansketida), sa vår frøken.

    Men ‘bibler, hva er det for noe’.

    Noe sånt sa min mormor.

    Og mente vel det, at bibler, det skulle man ikke henge seg opp i, da.

    Så min mormor var jo nesten litt som Marie Antoniette, som sa at de kan jo spise kaker.


    Noe sånt.

    Min mormor tenkte ikke så langt, da.

    Men jeg var jo bare en førsteklassing, på sju år, så jeg visste ikke helt hva jeg skulle si, da.

    Når min mormor sa at det bare var tull, at Danmark var slemme mot Norge, under dansketida, da.


    Så sånn var det.
    Jeg sender nå dette her, selv om det kan tenkes at det blir forrandringer, når det gjelder endelig navn og våpenskjold, da.

    Men dere kan se på det som en oppdatering, angående hvordan ståa er nå, når det gjelder disse tingene, for meg, (som er ungkar), da.

    Siden dere skrev om, på Facebook, at dere ville at folk som hadde våpenskjold, skulle skrive til dere, da.

    Hvis jeg skjønte det riktig, ihvertfall.

    Så håper at dette ikke ble alt for dum, fra en nybegynner innen slektsforskning, (som jeg vel må si at jeg fremdeles er).


    Mvh.
    Erik Ribsskog
    PS.
    Mer fullstendige skiftepapirer, (og min mormors testamente), finnes forresten på mitt nettsted, (i denne linken):
    Jeg har også publisert skifte-papirene etter Magna og Holger Adeler i en bok, som finnes, på Amazon:


    5 attachments
    ribsskog adeler.jpg
    40K
    mor arvet ring adeler.jpg
    27K
    malerier fra højriis.jpg
    134K
    karen etter adeler.jpg
    79K
    slektsforskning.jpg
    402K

    PS.

    Her er vedleggene:

    ribsskog adeler

    mor arvet ring adeler

    malerier fra højriis

    karen etter adeler

    slektsforskning

    PS 2.

    Her er mer om dette:

    mer om heraldikk no

    https://www.facebook.com/heraldikk?hc_location=stream

  • Jeg sendte en ny klage til Sainsbury’s


    Gmail – RE: Re: Complaint/Fwd: [SR 1-284217844] [SR 1-287397693] [SR 1-287511685]

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    RE: Re: Complaint/Fwd: [SR 1-284217844] [SR 1-287397693] [SR 1-287511685]



    Erik Ribsskog

    <eribsskog@gmail.com>


    Sun, Apr 21, 2013 at 1:22 PM

    To:
    customerservice@sainsburys.co.uk

    Hi,


    if I’m allowed to be frank, and tell my opinion.

    Then I’d say that I think it’s a bit strange that you don’t follow the office-hours.

    Then I just think you are a ‘bunch’ of under-paid people, who sit in a call-centre, and really write something, to get the custommers to stop complaining.


    (Without really knowing about the cases).

    That’s the impression I get of Sainsbury’s custommer-support then.

    When you send to me in the week-end.

    So that’s also a complaint, I guess.


    (One of quite many now).

    Regards,

    Erik Ribsskog

    On Sun, Apr 21, 2013 at 1:02 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and for the further information you provided.

    I’ve logged your comments about this incident on our system for the attention of the appropriate department.  This information is now available to them to discuss at their next review. Please be assured we’ll continue to monitor customer feedback on this subject to ensure we’re addressing any concerns that arise.
    If there’s anything else we can assist you with, please email us at customerservice@sainsburys.co.uk or give the Careline a call on 0800 63 62 62, holding at the menu.
    We appreciate your feedback as it helps us to constantly improve our customers’ experience.  We’re grateful you took the time to contact us and hope to see you in store again soon.

    Kind regards

    Matthew Tranter | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 19.04.2013 02:48:09 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Complaint/Fwd: [SR 1-284217844] [SR 1-287397693]

    Hi,

    this was an e-mail I sent to Farmfoods and copied to you:

    from:

    Erik Ribsskog <eribsskog@gmail.com>

    to:

    along@farmfoods.co.uk

    cc:

    customerservice@sainsburys.co.uk

    date:

    Wed, Apr 17, 2013 at 7:29 PM

    In the e-mail I mention that Farmfoods are better at chicken steaks, than Sainsburys are.


    It also seems that Farmfoods are better at reading e-mail-headers than Sainsburys are.


    Or are you just pretending you didn’t understand this?

    It seems a bit strange that a big company like Sainsbury doesn’t know how to read the header of an e-mail.


    Erik Ribsskog

    On Fri, Apr 19, 2013 at 12:33 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email.

    I’m having difficulty understand your email. It seems your email is directed for the attention of Farmfoods but you’ve written to us at Sainsbury’s instead.

    If you would like to address an issue in any of our stores, please give us a call on 0800 636262 where one of my colleagues will be happy to assist you.

    We appreciate you taking the time to email us and hope to see you in store a soon.

    Kind regards

    Stephen Higgins | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 17.04.2013 07:29:59 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Complaint/Fwd: [SR 1-284217844]

    Hi,

    today I shopped at Farmfoods in Walton Rd., in Kirkdale.


    The brunette lesbian, (I think she must be), seemingly hid behind a frezer and pushed to boxes of Wheetabix, down on a freezer, as if to make a load noise, as if to scare me.

    And then this cashier suddently appeared from behind that freezer, to put the boxes up.


    I’m an old Store Manager, who has worked for around 15 years, in grocery-shops.


    So I thought this was a bit strange.

    It was like she terrorised the custommers on purpose, I think.

    I couldn’t see any other custommers, in the shop, when I was there, (at around 5.40 PM, I think it was).


    Perhaps this cashier has scared all the custommers away from the shop?

    I’m not sure if this was on purpose, but it seemed that way, to me.


    So I thought I should write an e-mail about this.


    I have earlier written to you, since you stopped selling my favoritte chicken-steaks, (Chicken Wiglets).


    But I’ve found a new favoritte now, hot and spicy chicken steaks, (which you sell 3 for 2 pounds).

    They are much better than the chicken steaks at Sainsburys I think.


    So therefore I drop by Farmfoods, before I go to Sainsburys, sometimes.


    Just to buy this good tasting dinner.


    But I didn’t like that the cashier seemingly tryed to kill me by trying to scare me, so that I would get a heart-attack, or something.

    If that’s what she tried to do.


    She didn’t want to say ‘bye’ or ‘tara’ eighter.


    Only ‘see you’.

    (When I said all three).

    I think ‘bye’ is more polite than ‘see you’, if I’m not mistaking.

    And the cashier didn’t apologise for the load noise eighter, when she put the cereal-boxes back up on the shelf, over the freezer.


    Maybe you should let the cereal-packs stay in the box, if the fall down, and make a load sound, like this.


    It was almost like it sounded like a bomb, now in these terror-times.


    Regards,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Mar 14, 2013 at 4:29 PM
    Subject: Re: [SR 1-284217844]
    To: customerservice@sainsburys.co.uk
    Cc: Andy Long <along@farmfoods.co.uk>, Victoria Duffy <Victoria.Duffy@asda.co.uk>

    Hi,

    I’m just back, after shopping at Farmfoods and Sainsbury’s.

    At Sainsbury’s a Securitas-guard patroled right in front of me, when I walked in to the shop.


    I thought that was almost like a provocation.

    (This was your Rice Lane shop, as usual).

    Also, in the self-service till, a Sainsbury-woman, (quite big), in her 40’s, suddently started lifting on my basket, to get to a basket, which was underneath mine.

    (From the custommer before me).


    I’ve seen at Asda.


    At the self-service tills there.


    That a sing says: ‘Always explain the intervention’.


    Your staff didn’t do this.


    She made me almost get a shock, I think I have to say.


    This was like something that could only have happened in Russia.


    I brought my own basket back to the entrance-area, (around where the Security-guard was).

    And it was no shortage of baskets there.


    So I think I have to call this a basket-case.


    Why do your staff act like they’re trained in Russia?

    This was like a provocation, I think.


    You should learn from Asda, which are owned by Wal-Mart, which is an American company.

    Also,  (unilke Asda, Tesco, etc), the self service tills in this shop.


    (Sainsbury’s Rice Lane).


    They are aqwardly placed.


    The carrier-bags are placed to far away from the custommers, I think.

    I think your better at own brand tinned food, than Asda.


    But you just forget my complaints about your noodles, (own brand), which tastes like dish-washing-water, I think.


    (Something like this).


    In your last e-mail.

    There’s no excuse for ignorance, a saying, (here in the UK), says.


    But I don’t think you’ve heard that saying.

    So I want to escalate all the complaints I’ve sent you, please.


    Also, your mashed potatoes, smell bad, which isn’t the case, with Asda’s own-label mashed potatoes.

    And Aldi are better at chicken-steaks, I think.

    Also, you don’t have the chicken-nuggets, (own label), which costs around 70 pence, that Tesco and Asda have.

    I wanted to please escalate all the complaints I’ve sent you, please.


    Erik Ribsskog

    On Thu, Mar 14, 2013 at 12:34 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your reply and further comments. I am sorry you are unhappy with the quality of some of our products.

    We strive to provide our customers with great quality products at all times.  I understand this has not been your experience and I have therefore, logged your comments on to our internal system and shared them with the relevant departments.

    We now consider this matter to be closed and will be having no further correspondence in regards to these matters.

    Kind regards

    Jamie Morris | Senior Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 13.03.2013 02:57:04 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165] [SR 1-284934883] [SR 1-285127521]

    Hi,

    also, at Christmas, your quite old femal staff with blonde hair.


    In the check-out.


    (I bought so much food for Christmas that I used a trolley and went to the manual check-out).


    She had to have antennas on her, since it was Christmas, it seemed.

    She was almost crying, from this ridiculus costume, it seemed to me.


    It reminded me of when I worked as an assistant manager, at Rimi Bjørndal, in Norway, from 1996 to 1998.


    The Store Manager Kristian Kvehaugen said the check-out-staff had to wear santa-caps.

    But the Marocco-girl, in the check-out, took her red santa head-cap of all the time.

    But your staff didn’t do this.

    So it was a bit like a shop from Mars, last Christmas, I think.

    Also your chicken-steaks, for £1.15, doesn’t taste that delicous, I think.


    Erik Ribsskog

    On Wed, Mar 13, 2013 at 1:35 PM, <customerservice@sainsburys.co.uk> wrote:

    Thanks for your email.  We appreciate you taking the time to get in touch as your feedback is important to us.

    We want to ensure you receive great service, so we need to investigate your query a little further.  We’ll be back in touch as soon as possible.  

    Thanks for your patience.

    The Customer Service Team

    Sainsbury’s Supermarkets Ltd.

    0800 636 262

    —–Original Message—–
    From: eribsskog@gmail.com

    Sent: 13.03.2013 01:34:45 PM
    To: customerservice@sainsburys.co.uk
    Subject: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165] [SR 1-284934883] [SR 1-285127521]

    Hi,

    is your head-office in Moscow or something?

    Your reply just look like a mess to me.

    Those higher managers, (or what they were), were definetly just standing around.


    I know what I saw, I’m an experienced retail-manager, who has worked for almost a lifetime in retail.


    You just invent a reply, it seems to me.


    I have no confidence in you due to this.

    These people weren’t even in uniform/work-clothes.


    Even if that isn’t isn’t reflected in your reply, I think.

    Also, Sainsbury’s low-priced noodles, doesn’t taste good.


    And Sainsbury’s low-priced potato-mash smells bad, I think.

    (I tried it last week-end, but I just threw it, due to the smell, I have to admit).

    Good luck with the Moscowits, Marsians and Gremlins.


    Erik Ribsskog

    On Wed, Mar 13, 2013 at 12:33 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.

    As detailed in my response of 2 March, your comments have been escalated to me as Senior Manager within Careline.  

    In this reply I detailed our final response to the incident in out Rice Lane store on 14 February relating to the inability to process your card payment.  Equally this was addressed in my colleague Katrina Dicks reply on 4 March.

    Similarly in my reply of 2 March I detailed the reason our self scan checkouts where not functioning on your visit to the store. Although it may have appeared my colleagues in store were simply standing around, I assure you this was not the case.

    The extensive detail provided in each of these responses, and those previously sent by my team, provide our final answer on these points. I hope you can use the information provided and I have explained actions of my colleagues in store.

     

    Kind regards

    Stacey Canon | Senior Careline Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT

    customer.service@sainsburys.co.uk | 0800 636 262
    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 08.03.2013 03:42:07 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165] [SR 1-284934883]

    Hi,

    I’ve sent to your college, Katarina Dick, about this, earlier this week.

    (And asked her to escalate).


    So this is being dealt with already, I think I have to say.


    Regards,


    Erik Ribsskog

    PS.


    Here is more about this:

    Hi,

    ok, I think it’s strange that all your machines doesn’t seem to work.

    It was also a problem with your bank-terminal, at this shop, the week before, (I think it was).

    (Like I have discussed with your college Ajay Chand, like one can see, in one of the forwarded e-mails, with this e-mail).

    A bank-terminal that refuses to let people pay by card, when they have money, on their account.

    That must be pretty rear, I think.

    And that this store also have a group of six self-service tills, that doesn’t work, the next week.

    (Which I haven’t seen in any other store.

    And these tills have been around since 2005, at least, I remember.

    Because I saw them that year, at a big Sainsbury’s in Kensington, in London, where I lived for a couple of weeks, that year).

    So this seems very strange to me.

    It’s like an invasion of Gremlins, I think.

    And how about the group of higher managers, which were standing in between the two groups of self-service tills, on the mentioned Wednesday, (the ones who were monitoring me and the other custommers), do you have an explanation for this?

    Have you had problems with an invasion from Mars?

    I think it must have been something like this, since there has been so much strange ‘stuff’ going on in your store.

    Due to that there have been many problems, I would have wanted to escalate about this, please.

    It has been so much problems with the food-industry lately, (with the horse-meat-scandal etc), so I think this should be on a higher level in your organisation.

    It’s a problem with the whole industry, a lefleat I saw today at Tesco says.

    So due to this I want to escalate, please.

    Erik Ribsskog

    On Wed, Mar 6, 2013 at 2:51 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and the further information you provided.  I’m sorry to learn you’re unhappy with our response.

    As advised in our previous emails, if a card if declined in store we’re unable to establish the reason for this.  The instruction to decline the card comes direct from the card provider.  As I’m sure you can appreciate, we need to act on such requests.  

    The only way to resolve this is to contact your card provider.  They’ll be able to carry out a full investigation and establish the reason the card was declined.  Unfortunately, we’re unable to do this on your behalf.  

    Your card provider wouldn’t be able to provide us with any of this information.  This would constitute a breach of the Data Protection Act.  Your card provider will only be able to discuss this with you.  I’m sorry we’re not able to assist you further.  

    We appreciate you’ve taken the time to contact us again and hope you’re able to get this resolved soon.

    Kind regards

    Pamela Scott | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 05.03.2013 12:53:19 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165]

    Hi,

    I’ve sent about this complaint earlier today, (Monday):

    Erik Ribsskog

    PS.


    Here is more about this:

    Hi,

    ok, I think it’s strange that all your machines doesn’t seem to work.


    It was also a problem with your bank-terminal, at this shop, the week before, (I think it was).



    (Like I have discussed with your college Ajay Chand, like one can see, in one of the forwarded e-mails, with this e-mail).

    A bank-terminal that refuses to let people pay by card, when they have money, on their account.

    That must be pretty rear, I think.

    And that this store also have a group of six self-service tills, that doesn’t work, the next week.


    (Which I haven’t seen in any other store.


    And these tills have been around since 2005, at least, I remember.


    Because I saw them that year, at a big Sainsbury’s in Kensington, in London, where I lived for a couple of weeks, that year).

    So this seems very strange to me.


    It’s like an invasion of Gremlins, I think.


    And how about the group of higher managers, which were standing in between the two groups of self-service tills, on the mentioned Wednesday, (the ones who were monitoring me and the other custommers), do you have an explanation for this?



    Have you had problems with an invasion from Mars?

    I think it must have been something like this, since there has been so much strange ‘stuff’ going on in your store.


    Due to that there have been many problems, I would have wanted to escalate about this, please.

    It has been so much problems with the food-industry lately, (with the horse-meat-scandal etc), so I think this should be on a higher level in your organisation.

    It’s a problem with the whole industry, a lefleat I saw today at Tesco says.

    So due to this I want to escalate, please.


    Erik Ribsskog



    On Mon, Mar 4, 2013 at 10:58 AM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your email reply.  I am sorry my colleagues have been unable to resolve this matter to your satisfaction.  I can appreciate your frustration as you have provided us with several pieces of information about your transaction.

    I can confirm that the information my colleague Jamie and Stacey provided you is correct.  When a customer’s payment card is declined at our checkouts we are unable to identify why this decision was made.  The instruction to refuse payment comes from the card provider.

    I know you understand there is also a merchant who facilitates these requests on behalf of your card provider.  I appreciate you experience of retail in Norway but unfortunately the process you outline when incidents like this occur is not mirrored in our stores.

    When a card is declined in store we are unable to establish the reason. There can be several factors which can cause this, for example the merchant provider may be down.  We would request you follow the guidance offered by my colleagues and contact your card provider for further information.
    We appreciate you taking the time to come back to us and hope the information we have provided is useful.

    Kind regards

    Katrina Dick | Senior Customer Manager
    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262
    twitter.com/sainsburys | facebook.com/sainsburys

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 02.03.2013 05:28:17 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040]

    Hi,

    like I wrote in the first e-mail about this problem.

    If it was a problem with the connection, then the bank-terminals in Norway, more than twenty years ago, wrote a receipt, which was almost like a cheque, for the custommer to sign.


    The amount would then take a bit longer time, (a couple of days, I think we told the custommers), to be withdrawn, from the custommers’ bank-accounts.

    So is the UK more than 20 years behind Norway, when it comes to this?

    This doesn’t seem likely, to me.

    I wonder if there have been some ‘Gremlins’ here, messing with my account.


    I think it’s poor custommer-service, that you don’t investigate what has happened here.


    I have also gone to business-school, and learned that the custommer is always right.

    I think the UK is poor on custommer-service.


    You should learn from the USA, I think.

    It doesn’t seem you have a custommer-service attitude, (towards custommers), here in the UK.


    Erik Ribsskog

    On Sat, Mar 2, 2013 at 3:40 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.  I am sorry my colleagues have been unable to resolve this matter to your satisfaction.  I can appreciate your frustration as you have provided us with several pieces of information about your transaction. As requested your correspondence has been escalated to me.

    Our customers experience is important to us.  We expect our customers to have the best service possible and it is disappointing to us that this has not been your experience.

    As my colleagues have explained, when a customer’s payment card is declined at our checkouts we are unable to identify why this decision was made.  The instruction to refuse payment comes from the card provider.

    I know you understand there is also a merchant who facilitates these requests on behalf of your card provider.  I appreciate you experience of retail in Norway but unfortunately the process you outline when incidents like this occur is not mirrored in our stores.

    As you mention your card was then accepted on the second attempt, it may be there was a temporary error with the connection from your card supplier. To this end we would request you follow the guidance offered by my colleagues and contact your card provider for further information.

    I appreciate this was not the answer you were hoping for but I must stress that my colleagues have guided you correctly through all stages of your contact with us.  I hope you can speak with you banking group and source the answer you require.

    I appreciate you taking the time to get in touch.

     

    Kind regards

    Stacey Cannon | Careline Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 01.03.2013 04:50:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826]

    Hi,

    thank you for your e-mail!

    I think that since this was something that happened, in your store, then you have a responsibility, to help finding out what has happened.


    I think it’s poor custommer-support, that I have to go in the bank, and ask them, what has happened.


    I’ve sent you the recepts and all, so this is something you could find out, I think.

    You are just being lazy here, it seems to me.


    Dear I ask to get this escalated again?

    Regards,


    Erik Ribsskog

    On Fri, Mar 1, 2013 at 3:06 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.  I am sorry you are unhappy with my colleagues’ previous responses.

    I have looked into this matter and I can confirm that the information my colleagues’ gave you is correct.  When a card is declined in store we are unable to establish the reason.  There can be several factors which can cause this, for example the merchant provider may be down.

    As my colleagues have advised, the only way to establish what went wrong would be to contact your card provider directly as we would not be able to offer any further assistance with this matter.

    I hope this information is useful to you and we look forward to seeing you in store again soon.

    Kind regards

    Jamie Morris | Senior Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 28.02.2013 12:27:46 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]

    Hi,

    I’ve worked as a store manager myself in Norway.


    And if I had gotten a complaint like that, I would have called the company which runs the bank-terminals, and asked them what the problem was.

    So this wasn’t good custommer-support, I think.


    Can I escalate this to your line-manager, please?

    Erik Ribsskog

    On Wed, Feb 27, 2013 at 9:38 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and further comments relating to your recent enquiry.

    I’ve contacted the Rice lane store and discussed this with Nicola Edwards, the Customer Services Desk.  She’s asked me to send her apologies and was disappointed to hear of your experience.  She’s advised when a card is declined in store we aren’t able to establish the reason.  There can be several factors which can cause this for example the merchant provider may be down.

    I appreciate the time you have taken to contact us and I hope this information is helpful.

    Kind regards

    Ajay Chand | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 23.02.2013 04:27:35 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Shopping instore [SR 1-284217844]

    Hi,

    thank you for your e-mail!

    I don’t think it could have been the card-provider, that the problem was with.


    Because like one can see, on the recepits, that I attach copies of.


    The card worked again, a minute after if first had been refused.

    So it was just a temporarely problem, it seems.


    But like I wrote to you earlier, I’ve worked full time, as a cashier, for almost a year, at OBS Triaden, in Norway.

    And this was in 1990/91.


    But we had bank-terminals, in every other till.

    And even 20 years ago, this didn’t happen.


    If the bank terminals were off-line, then the custommer was told to sign a recepit, and this was then like a cheque, more or less.


    So I think it’s to bad, that this worked in Norway, 20 years ago.


    But it doesn’t work in the UK, today.

    I know there is a company, in-between you and the banks.

    (I know, because I’ve also worked as a retail manager in Norway, for ten years, in the Rimi-chain, owned by ICA).

    So I think it could be some ‘Gremlins’ there perhaps.

    This company was called ‘Bank Accept’, (or something), in Norway.

    You probably have an equivalent, (to Bank Accept), here in the UK.


    So I send again about this.


    Perhaps you could escalate this to your line-manager.


    Erik Ribsskog

    On Sat, Feb 23, 2013 at 4:15 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Erik Ribsskog

    Thanks for your email.  I’m sorry your visa card payment was refused at our Rice Lane store on your recent visit.  I understand your disappointment as there was enough money in your bank.

    We are not aware of any faults with our card machines at the minute.  I can only recommend that you contact your card provider.

    We appreciate you taking the time to get in touch and make us aware of this and hope to see you in store soon.

    Kind regards

    Daniel Carr | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 19.02.2013 03:24:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Shopping instore

    The following comments have been made:
    Full Name: Erik Ribsskog
    Email: eribsskog@gmail.com
    Telephone:
    Subject: Complaint
    User’s Comments: I was in your supermarket, in Rice Lane, in Liverpool, on Saturday, (14/2).
    My visa card payment was first refused, even if there was enough money, on the account.
    I haven’t experienced this before.
    (Even if I’ve worked for almost a lifetime, in retail, in Norway).
    Do you need the recepit-number etc., to investigate this?
    Regards,
    Erik Ribsskog
    Address:
    Nectar Card Number:
    Order/Reference Number:
    Delivery Date:
    QUALITY
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes (batch; be; supplier):
    AVAILABILITY
    Product Name and/or barcode number:
    Store Name:
    Incident Date:
    GENERAL INFORMATION
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes(batch; bbe; supplier):
    Reference: CTU-1361287453578-393

    **********************************************************************
    Visit www.sainsburys.co.uk for food and drink inspiration, financial services, TVs, laptops, home and garden and much more, or to buy groceries online. You can live well for less than you thought at Sainsbury’s based on price perception data.


    Don’t print this email unless you really need to; think of the environment and save a tree!


    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
    If you have received this email in error please notify the system manager (postmaster@sainsburys.co.uk).


    This footnote also confirms that this email message has been swept for the presence of computer viruses, but does not warrant that the message is virus free.


    Email sent to Sainsbury’s systems may be monitored by the company.


    J Sainsbury plc (185647 England)
    Sainsbury’s Supermarkets Limited (3261722 England)


    Registered Offices:
    33 Holborn
    London EC1N 2HT
    **********************************************************************

  • Jeg fortsetter å søke på jobber. Denne gang som Web Design Manager


    Gmail – eribsskog@gmail.com – CWJobs.co.uk – Applicant details for Web Design Manager – Manchester £40-50K – Manchester – DBWebdesignManager

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>


    eribsskog@gmail.com – CWJobs.co.uk – Applicant details for Web Design Manager – Manchester £40-50K – Manchester – DBWebdesignManager



    cwjobs@cwjobsmail.co.uk

    <cwjobs@cwjobsmail.co.uk>

    Fri, Apr 19, 2013 at 10:02 PM

    Reply-To:
    eribsskog@gmail.com

    To:
    davidb.50206.cwj@adriasolutions.aplitrak.com

    Cc:
    eribsskog@gmail.com

    Sign In

    Advertise Now
    Buy Job Packs

    CWJobs

    NEW APPLICATION CONFIRMATION

    SIGN IN ADVERTISE NOW BUY JOB PACKS IT MARKET INDEX

    The following candidate has applied online for the position: Web Design Manager – Manchester £40-50K – Manchester.

    Candidate email address: eribsskog@gmail.com.

    Candidate’s comments:

    Hi,


    I read about this vacancy on CW Jobs, and wanted to please apply for this job.
    I have around ten years management-experience, (from working as a retail-manager, in Rimi, which is one of Norway’s largest grocery-chains), from 1994 to 2004. I also had courses in management, at Rimi’s Head-office, in Oslo, in 2001. And I’ve also had ‘Organisation, co-operation and management’, as a module, at a university-college, namded NHI, in Oslo, where I studied Information Management, for two years, in the late 80’s and early 90’s.
    I’ve designed many websites myself, since 1996, (see CV for more details), using IT-languages like HTML, Javascript, CSS and PHP.
    I also have a degree, in IT, from Oslo University College, where I studied, from 2002 to 2004. so I should be able to learn most IT-skills quite fast.
    I attach my CV and hope to hear back from you!

    Yours sincerely,


    Erik Ribsskog

    I confirm that I am eligible to live and work in the UK

    If the candidate has supplied a CV it will be attached to this email.

    Please provide your feedback to eribsskog@gmail.com.

    Thank you for advertising on CWJobs.

    Totaljobs Group
    Holden House, 57 Rathbone Place, London W1T 1JU
    Registered in England & Wales under company number 04269861


    eribsskog_190420131002.doc
    38K

    PS.

    Her er mer om dette:


    Gmail – eribsskog@gmail.com – CWJobs.co.uk – Applicant details for Web Developer – PHP, MySQL, HTML, CSS, JavaScript – URGENT – MEH 21735

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    eribsskog@gmail.com – CWJobs.co.uk – Applicant details for Web Developer – PHP, MySQL, HTML, CSS, JavaScript – URGENT – MEH 21735



    cwjobs@cwjobsmail.co.uk

    <cwjobs@cwjobsmail.co.uk>


    Fri, Apr 19, 2013 at 10:34 PM

    Reply-To:
    eribsskog@gmail.com

    To:
    melissah.12506.cwj@oscarassociates.aplitrak.com

    Cc:
    eribsskog@gmail.com


    Sign In

    Advertise Now

    Buy Job Packs

    CWJobs

    NEW APPLICATION CONFIRMATION
    SIGN IN ADVERTISE NOW BUY JOB PACKS IT MARKET INDEX

    The following candidate has applied online for the position: Web Developer – PHP, MySQL, HTML, CSS, JavaScript – URGENT.

    Candidate email address: eribsskog@gmail.com.

    Candidate’s comments:

    Hi,


    I read about this vacancy on CW Jobs, and I wanted to please apply for this job.

    I have designed a lot of web-sites, (see CV for more details), since the late 90’s, using IT-languages like HTML, Javascript, CSS and PHP.
    I’ve also learned about SQL, in a module named ‘Databases and Conceptual Modelling’, from when I studied, at a University College, named NHI, in Oslo, in the late 80’s and early 90’s.

    I also have a degree in IT, from Oslo University College, where I studied from 2002 to 2004, so I should be able to learn new IT-skills quite fast.

    I attach my CV and hope to hear back from you!

    Yours sincerely,


    Erik Ribsskog

    I confirm that I am eligible to live and work in the UK

    If the candidate has supplied a CV it will be attached to this email.

    Please provide your feedback to eribsskog@gmail.com.

    Thank you for advertising on CWJobs.

    Totaljobs Group
    Holden House, 57 Rathbone Place, London W1T 1JU
    Registered in England & Wales under company number 04269861


    eribsskog_190420131034.doc
    38K

  • Jeg sendte en e-post til Sainsbury’s


    Gmail – RE: Complaint/Fwd: [SR 1-284217844] [SR 1-287397693]

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    RE: Complaint/Fwd: [SR 1-284217844] [SR 1-287397693]



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Apr 19, 2013 at 2:46 PM

    To:
    customerservice@sainsburys.co.uk

    Hi,

    this was an e-mail I sent to Farmfoods and copied to you:

    from:

    Erik Ribsskog <eribsskog@gmail.com> to: along@farmfoods.co.uk

    cc:

    customerservice@sainsburys.co.uk

    date:

    Wed, Apr 17, 2013 at 7:29 PM

    In the e-mail I mention that Farmfoods are better at chicken steaks, than Sainsburys are.


    It also seems that Farmfoods are better at reading e-mail-headers than Sainsburys are.

    Or are you just pretending you didn’t understand this?

    It seems a bit strange that a big company like Sainsbury doesn’t know how to read the header of an e-mail.


    Erik Ribsskog

    On Fri, Apr 19, 2013 at 12:33 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email.

    I’m having difficulty understand your email. It seems your email is directed for the attention of Farmfoods but you’ve written to us at Sainsbury’s instead.

    If you would like to address an issue in any of our stores, please give us a call on 0800 636262 where one of my colleagues will be happy to assist you.

    We appreciate you taking the time to email us and hope to see you in store a soon.

    Kind regards

    Stephen Higgins | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 17.04.2013 07:29:59 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Complaint/Fwd: [SR 1-284217844]

    Hi,

    today I shopped at Farmfoods in Walton Rd., in Kirkdale.


    The brunette lesbian, (I think she must be), seemingly hid behind a frezer and pushed to boxes of Wheetabix, down on a freezer, as if to make a load noise, as if to scare me.

    And then this cashier suddently appeared from behind that freezer, to put the boxes up.


    I’m an old Store Manager, who has worked for around 15 years, in grocery-shops.


    So I thought this was a bit strange.

    It was like she terrorised the custommers on purpose, I think.

    I couldn’t see any other custommers, in the shop, when I was there, (at around 5.40 PM, I think it was).


    Perhaps this cashier has scared all the custommers away from the shop?

    I’m not sure if this was on purpose, but it seemed that way, to me.


    So I thought I should write an e-mail about this.


    I have earlier written to you, since you stopped selling my favoritte chicken-steaks, (Chicken Wiglets).


    But I’ve found a new favoritte now, hot and spicy chicken steaks, (which you sell 3 for 2 pounds).

    They are much better than the chicken steaks at Sainsburys I think.


    So therefore I drop by Farmfoods, before I go to Sainsburys, sometimes.


    Just to buy this good tasting dinner.


    But I didn’t like that the cashier seemingly tryed to kill me by trying to scare me, so that I would get a heart-attack, or something.

    If that’s what she tried to do.


    She didn’t want to say ‘bye’ or ‘tara’ eighter.


    Only ‘see you’.

    (When I said all three).

    I think ‘bye’ is more polite than ‘see you’, if I’m not mistaking.

    And the cashier didn’t apologise for the load noise eighter, when she put the cereal-boxes back up on the shelf, over the freezer.


    Maybe you should let the cereal-packs stay in the box, if the fall down, and make a load sound, like this.


    It was almost like it sounded like a bomb, now in these terror-times.


    Regards,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Mar 14, 2013 at 4:29 PM
    Subject: Re: [SR 1-284217844]
    To: customerservice@sainsburys.co.uk
    Cc: Andy Long <along@farmfoods.co.uk>, Victoria Duffy <Victoria.Duffy@asda.co.uk>

    Hi,

    I’m just back, after shopping at Farmfoods and Sainsbury’s.

    At Sainsbury’s a Securitas-guard patroled right in front of me, when I walked in to the shop.


    I thought that was almost like a provocation.

    (This was your Rice Lane shop, as usual).

    Also, in the self-service till, a Sainsbury-woman, (quite big), in her 40’s, suddently started lifting on my basket, to get to a basket, which was underneath mine.

    (From the custommer before me).


    I’ve seen at Asda.


    At the self-service tills there.


    That a sing says: ‘Always explain the intervention’.


    Your staff didn’t do this.


    She made me almost get a shock, I think I have to say.


    This was like something that could only have happened in Russia.


    I brought my own basket back to the entrance-area, (around where the Security-guard was).

    And it was no shortage of baskets there.


    So I think I have to call this a basket-case.


    Why do your staff act like they’re trained in Russia?

    This was like a provocation, I think.


    You should learn from Asda, which are owned by Wal-Mart, which is an American company.

    Also,  (unilke Asda, Tesco, etc), the self service tills in this shop.


    (Sainsbury’s Rice Lane).


    They are aqwardly placed.


    The carrier-bags are placed to far away from the custommers, I think.

    I think your better at own brand tinned food, than Asda.


    But you just forget my complaints about your noodles, (own brand), which tastes like dish-washing-water, I think.


    (Something like this).


    In your last e-mail.

    There’s no excuse for ignorance, a saying, (here in the UK), says.


    But I don’t think you’ve heard that saying.

    So I want to escalate all the complaints I’ve sent you, please.


    Also, your mashed potatoes, smell bad, which isn’t the case, with Asda’s own-label mashed potatoes.

    And Aldi are better at chicken-steaks, I think.

    Also, you don’t have the chicken-nuggets, (own label), which costs around 70 pence, that Tesco and Asda have.

    I wanted to please escalate all the complaints I’ve sent you, please.


    Erik Ribsskog

    On Thu, Mar 14, 2013 at 12:34 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your reply and further comments. I am sorry you are unhappy with the quality of some of our products.

    We strive to provide our customers with great quality products at all times.  I understand this has not been your experience and I have therefore, logged your comments on to our internal system and shared them with the relevant departments.

    We now consider this matter to be closed and will be having no further correspondence in regards to these matters.

    Kind regards

    Jamie Morris | Senior Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 13.03.2013 02:57:04 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165] [SR 1-284934883] [SR 1-285127521]

    Hi,

    also, at Christmas, your quite old femal staff with blonde hair.


    In the check-out.


    (I bought so much food for Christmas that I used a trolley and went to the manual check-out).


    She had to have antennas on her, since it was Christmas, it seemed.

    She was almost crying, from this ridiculus costume, it seemed to me.


    It reminded me of when I worked as an assistant manager, at Rimi Bjørndal, in Norway, from 1996 to 1998.


    The Store Manager Kristian Kvehaugen said the check-out-staff had to wear santa-caps.

    But the Marocco-girl, in the check-out, took her red santa head-cap of all the time.

    But your staff didn’t do this.

    So it was a bit like a shop from Mars, last Christmas, I think.

    Also your chicken-steaks, for £1.15, doesn’t taste that delicous, I think.


    Erik Ribsskog

    On Wed, Mar 13, 2013 at 1:35 PM, <customerservice@sainsburys.co.uk> wrote:

    Thanks for your email.  We appreciate you taking the time to get in touch as your feedback is important to us.

    We want to ensure you receive great service, so we need to investigate your query a little further.  We’ll be back in touch as soon as possible.  

    Thanks for your patience.

    The Customer Service Team

    Sainsbury’s Supermarkets Ltd.

    0800 636 262

    —–Original Message—–
    From: eribsskog@gmail.com

    Sent: 13.03.2013 01:34:45 PM
    To: customerservice@sainsburys.co.uk
    Subject: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165] [SR 1-284934883] [SR 1-285127521]

    Hi,

    is your head-office in Moscow or something?

    Your reply just look like a mess to me.

    Those higher managers, (or what they were), were definetly just standing around.


    I know what I saw, I’m an experienced retail-manager, who has worked for almost a lifetime in retail.


    You just invent a reply, it seems to me.


    I have no confidence in you due to this.

    These people weren’t even in uniform/work-clothes.


    Even if that isn’t isn’t reflected in your reply, I think.

    Also, Sainsbury’s low-priced noodles, doesn’t taste good.


    And Sainsbury’s low-priced potato-mash smells bad, I think.

    (I tried it last week-end, but I just threw it, due to the smell, I have to admit).

    Good luck with the Moscowits, Marsians and Gremlins.


    Erik Ribsskog

    On Wed, Mar 13, 2013 at 12:33 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.

    As detailed in my response of 2 March, your comments have been escalated to me as Senior Manager within Careline.  

    In this reply I detailed our final response to the incident in out Rice Lane store on 14 February relating to the inability to process your card payment.  Equally this was addressed in my colleague Katrina Dicks reply on 4 March.

    Similarly in my reply of 2 March I detailed the reason our self scan checkouts where not functioning on your visit to the store. Although it may have appeared my colleagues in store were simply standing around, I assure you this was not the case.

    The extensive detail provided in each of these responses, and those previously sent by my team, provide our final answer on these points. I hope you can use the information provided and I have explained actions of my colleagues in store.

     

    Kind regards

    Stacey Canon | Senior Careline Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT

    customer.service@sainsburys.co.uk | 0800 636 262
    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 08.03.2013 03:42:07 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165] [SR 1-284934883]

    Hi,

    I’ve sent to your college, Katarina Dick, about this, earlier this week.

    (And asked her to escalate).


    So this is being dealt with already, I think I have to say.


    Regards,


    Erik Ribsskog

    PS.


    Here is more about this:

    Hi,

    ok, I think it’s strange that all your machines doesn’t seem to work.

    It was also a problem with your bank-terminal, at this shop, the week before, (I think it was).

    (Like I have discussed with your college Ajay Chand, like one can see, in one of the forwarded e-mails, with this e-mail).

    A bank-terminal that refuses to let people pay by card, when they have money, on their account.

    That must be pretty rear, I think.

    And that this store also have a group of six self-service tills, that doesn’t work, the next week.

    (Which I haven’t seen in any other store.

    And these tills have been around since 2005, at least, I remember.

    Because I saw them that year, at a big Sainsbury’s in Kensington, in London, where I lived for a couple of weeks, that year).

    So this seems very strange to me.

    It’s like an invasion of Gremlins, I think.

    And how about the group of higher managers, which were standing in between the two groups of self-service tills, on the mentioned Wednesday, (the ones who were monitoring me and the other custommers), do you have an explanation for this?

    Have you had problems with an invasion from Mars?

    I think it must have been something like this, since there has been so much strange ‘stuff’ going on in your store.

    Due to that there have been many problems, I would have wanted to escalate about this, please.

    It has been so much problems with the food-industry lately, (with the horse-meat-scandal etc), so I think this should be on a higher level in your organisation.

    It’s a problem with the whole industry, a lefleat I saw today at Tesco says.

    So due to this I want to escalate, please.

    Erik Ribsskog

    On Wed, Mar 6, 2013 at 2:51 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and the further information you provided.  I’m sorry to learn you’re unhappy with our response.

    As advised in our previous emails, if a card if declined in store we’re unable to establish the reason for this.  The instruction to decline the card comes direct from the card provider.  As I’m sure you can appreciate, we need to act on such requests.  

    The only way to resolve this is to contact your card provider.  They’ll be able to carry out a full investigation and establish the reason the card was declined.  Unfortunately, we’re unable to do this on your behalf.  

    Your card provider wouldn’t be able to provide us with any of this information.  This would constitute a breach of the Data Protection Act.  Your card provider will only be able to discuss this with you.  I’m sorry we’re not able to assist you further.  

    We appreciate you’ve taken the time to contact us again and hope you’re able to get this resolved soon.

    Kind regards

    Pamela Scott | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 05.03.2013 12:53:19 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040] [SR 1-284817165]

    Hi,

    I’ve sent about this complaint earlier today, (Monday):

    Erik Ribsskog

    PS.


    Here is more about this:

    Hi,

    ok, I think it’s strange that all your machines doesn’t seem to work.


    It was also a problem with your bank-terminal, at this shop, the week before, (I think it was).



    (Like I have discussed with your college Ajay Chand, like one can see, in one of the forwarded e-mails, with this e-mail).

    A bank-terminal that refuses to let people pay by card, when they have money, on their account.

    That must be pretty rear, I think.

    And that this store also have a group of six self-service tills, that doesn’t work, the next week.


    (Which I haven’t seen in any other store.


    And these tills have been around since 2005, at least, I remember.


    Because I saw them that year, at a big Sainsbury’s in Kensington, in London, where I lived for a couple of weeks, that year).

    So this seems very strange to me.


    It’s like an invasion of Gremlins, I think.


    And how about the group of higher managers, which were standing in between the two groups of self-service tills, on the mentioned Wednesday, (the ones who were monitoring me and the other custommers), do you have an explanation for this?



    Have you had problems with an invasion from Mars?

    I think it must have been something like this, since there has been so much strange ‘stuff’ going on in your store.


    Due to that there have been many problems, I would have wanted to escalate about this, please.

    It has been so much problems with the food-industry lately, (with the horse-meat-scandal etc), so I think this should be on a higher level in your organisation.

    It’s a problem with the whole industry, a lefleat I saw today at Tesco says.

    So due to this I want to escalate, please.


    Erik Ribsskog



    On Mon, Mar 4, 2013 at 10:58 AM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your email reply.  I am sorry my colleagues have been unable to resolve this matter to your satisfaction.  I can appreciate your frustration as you have provided us with several pieces of information about your transaction.

    I can confirm that the information my colleague Jamie and Stacey provided you is correct.  When a customer’s payment card is declined at our checkouts we are unable to identify why this decision was made.  The instruction to refuse payment comes from the card provider.

    I know you understand there is also a merchant who facilitates these requests on behalf of your card provider.  I appreciate you experience of retail in Norway but unfortunately the process you outline when incidents like this occur is not mirrored in our stores.

    When a card is declined in store we are unable to establish the reason. There can be several factors which can cause this, for example the merchant provider may be down.  We would request you follow the guidance offered by my colleagues and contact your card provider for further information.
    We appreciate you taking the time to come back to us and hope the information we have provided is useful.

    Kind regards

    Katrina Dick | Senior Customer Manager
    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262
    twitter.com/sainsburys | facebook.com/sainsburys

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 02.03.2013 05:28:17 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826] [SR 1-284725040]

    Hi,

    like I wrote in the first e-mail about this problem.

    If it was a problem with the connection, then the bank-terminals in Norway, more than twenty years ago, wrote a receipt, which was almost like a cheque, for the custommer to sign.


    The amount would then take a bit longer time, (a couple of days, I think we told the custommers), to be withdrawn, from the custommers’ bank-accounts.

    So is the UK more than 20 years behind Norway, when it comes to this?

    This doesn’t seem likely, to me.

    I wonder if there have been some ‘Gremlins’ here, messing with my account.


    I think it’s poor custommer-service, that you don’t investigate what has happened here.


    I have also gone to business-school, and learned that the custommer is always right.

    I think the UK is poor on custommer-service.


    You should learn from the USA, I think.

    It doesn’t seem you have a custommer-service attitude, (towards custommers), here in the UK.


    Erik Ribsskog

    On Sat, Mar 2, 2013 at 3:40 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.  I am sorry my colleagues have been unable to resolve this matter to your satisfaction.  I can appreciate your frustration as you have provided us with several pieces of information about your transaction. As requested your correspondence has been escalated to me.

    Our customers experience is important to us.  We expect our customers to have the best service possible and it is disappointing to us that this has not been your experience.

    As my colleagues have explained, when a customer’s payment card is declined at our checkouts we are unable to identify why this decision was made.  The instruction to refuse payment comes from the card provider.

    I know you understand there is also a merchant who facilitates these requests on behalf of your card provider.  I appreciate you experience of retail in Norway but unfortunately the process you outline when incidents like this occur is not mirrored in our stores.

    As you mention your card was then accepted on the second attempt, it may be there was a temporary error with the connection from your card supplier. To this end we would request you follow the guidance offered by my colleagues and contact your card provider for further information.

    I appreciate this was not the answer you were hoping for but I must stress that my colleagues have guided you correctly through all stages of your contact with us.  I hope you can speak with you banking group and source the answer you require.

    I appreciate you taking the time to get in touch.

     

    Kind regards

    Stacey Cannon | Careline Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 01.03.2013 04:50:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091] [SR 1-284658826]

    Hi,

    thank you for your e-mail!

    I think that since this was something that happened, in your store, then you have a responsibility, to help finding out what has happened.


    I think it’s poor custommer-support, that I have to go in the bank, and ask them, what has happened.


    I’ve sent you the recepts and all, so this is something you could find out, I think.

    You are just being lazy here, it seems to me.


    Dear I ask to get this escalated again?

    Regards,


    Erik Ribsskog

    On Fri, Mar 1, 2013 at 3:06 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your further email.  I am sorry you are unhappy with my colleagues’ previous responses.

    I have looked into this matter and I can confirm that the information my colleagues’ gave you is correct.  When a card is declined in store we are unable to establish the reason.  There can be several factors which can cause this, for example the merchant provider may be down.

    As my colleagues have advised, the only way to establish what went wrong would be to contact your card provider directly as we would not be able to offer any further assistance with this matter.

    I hope this information is useful to you and we look forward to seeing you in store again soon.

    Kind regards

    Jamie Morris | Senior Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 28.02.2013 12:27:46 AM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]

    Hi,

    I’ve worked as a store manager myself in Norway.


    And if I had gotten a complaint like that, I would have called the company which runs the bank-terminals, and asked them what the problem was.

    So this wasn’t good custommer-support, I think.


    Can I escalate this to your line-manager, please?

    Erik Ribsskog

    On Wed, Feb 27, 2013 at 9:38 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Ribsskog

    Thanks for your email and further comments relating to your recent enquiry.

    I’ve contacted the Rice lane store and discussed this with Nicola Edwards, the Customer Services Desk.  She’s asked me to send her apologies and was disappointed to hear of your experience.  She’s advised when a card is declined in store we aren’t able to establish the reason.  There can be several factors which can cause this for example the merchant provider may be down.

    I appreciate the time you have taken to contact us and I hope this information is helpful.

    Kind regards

    Ajay Chand | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 23.02.2013 04:27:35 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Re: Shopping instore [SR 1-284217844]

    Hi,

    thank you for your e-mail!

    I don’t think it could have been the card-provider, that the problem was with.


    Because like one can see, on the recepits, that I attach copies of.


    The card worked again, a minute after if first had been refused.

    So it was just a temporarely problem, it seems.


    But like I wrote to you earlier, I’ve worked full time, as a cashier, for almost a year, at OBS Triaden, in Norway.

    And this was in 1990/91.


    But we had bank-terminals, in every other till.

    And even 20 years ago, this didn’t happen.


    If the bank terminals were off-line, then the custommer was told to sign a recepit, and this was then like a cheque, more or less.


    So I think it’s to bad, that this worked in Norway, 20 years ago.


    But it doesn’t work in the UK, today.

    I know there is a company, in-between you and the banks.

    (I know, because I’ve also worked as a retail manager in Norway, for ten years, in the Rimi-chain, owned by ICA).

    So I think it could be some ‘Gremlins’ there perhaps.

    This company was called ‘Bank Accept’, (or something), in Norway.

    You probably have an equivalent, (to Bank Accept), here in the UK.


    So I send again about this.


    Perhaps you could escalate this to your line-manager.


    Erik Ribsskog

    On Sat, Feb 23, 2013 at 4:15 PM, <customerservice@sainsburys.co.uk> wrote:

    Dear Mr Erik Ribsskog

    Thanks for your email.  I’m sorry your visa card payment was refused at our Rice Lane store on your recent visit.  I understand your disappointment as there was enough money in your bank.

    We are not aware of any faults with our card machines at the minute.  I can only recommend that you contact your card provider.

    We appreciate you taking the time to get in touch and make us aware of this and hope to see you in store soon.

    Kind regards

    Daniel Carr | Customer Manager

    Sainsbury’s Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
    customer.service@sainsburys.co.uk | 0800 636 262

    twitter.com/sainsburys | facebook.com/sainsburys

    [THREAD ID:1-4P5SS0]

    —–Original Message—–
    From: eribsskog@gmail.com
    Sent: 19.02.2013 03:24:16 PM
    To: “Customer.Service” <Customer.Service@sainsburys.co.uk>
    Subject: Shopping instore

    The following comments have been made:
    Full Name: Erik Ribsskog
    Email: eribsskog@gmail.com
    Telephone:
    Subject: Complaint
    User’s Comments: I was in your supermarket, in Rice Lane, in Liverpool, on Saturday, (14/2).
    My visa card payment was first refused, even if there was enough money, on the account.
    I haven’t experienced this before.
    (Even if I’ve worked for almost a lifetime, in retail, in Norway).
    Do you need the recepit-number etc., to investigate this?
    Regards,
    Erik Ribsskog
    Address:
    Nectar Card Number:
    Order/Reference Number:
    Delivery Date:
    QUALITY
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes (batch; be; supplier):
    AVAILABILITY
    Product Name and/or barcode number:
    Store Name:
    Incident Date:
    GENERAL INFORMATION
    Store Name:
    Purchase Date:
    Product Name and/or barcode number:
    Other codes(batch; bbe; supplier):
    Reference: CTU-1361287453578-393

    **********************************************************************
    Visit www.sainsburys.co.uk for food and drink inspiration, financial services, TVs, laptops, home and garden and much more, or to buy groceries online. You can live well for less than you thought at Sainsbury’s based on price perception data.


    Don’t print this email unless you really need to; think of the environment and save a tree!


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    If you have received this email in error please notify the system manager (postmaster@sainsburys.co.uk).


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    Email sent to Sainsbury’s systems may be monitored by the company.


    J Sainsbury plc (185647 England)
    Sainsbury’s Supermarkets Limited (3261722 England)


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  • Jeg sendte en ny e-post til amerikanske immigrasjons-myndigheter


    Gmail – FW: Update/Fwd: Compansation-claim/Fwd: Kompansasjon for tull fra amerikanske myndigheter?

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    FW: Update/Fwd: Compansation-claim/Fwd: Kompansasjon for tull fra amerikanske myndigheter?



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Apr 19, 2013 at 8:07 AM

    To:
    “RedressFinal, TRIP” <TRIP@tsa.dhs.gov>

    Cc:
    post@mfa.no

    Hi,

    I’ve gotten a letter from you, some years back, regarding this.

    But I was hoping to also get compensation now, since I got that after the problems with goving to the Isle of Man.

    I had one of those new passports, (Norwegian passports), with a built in visa.

    But even if I had that, I was sent back, from the airport in Detroit, in 2005.

    So this was very disapointing, that I couldn’t travel to the USA on a passport with visa in.


    And after the problems with going to Isle of Man, then I remembered the Detroit-case, from 2005.

    But I’ve used a lot of time on this case already.

    So I’ll just send a copy of this e-mail to the Norwegian Foreign Ministry.

    I don’t have the time to learn how to be an expert on US imigration at the moment, unfortunately.

    I was just hoping to at least get my travel-expensed covered.

    Since I think I was treated a bit unfair, to be honest.

    But I don’t want to sit all day, for days, with this case.


    So I’ll just think a bit more what to do with this case.

    Maybe I’ll read up more later.

    We’ll see.
    Regards,

    Erik Ribsskog

    On Thu, Apr 18, 2013 at 2:33 PM, RedressFinal, TRIP <TRIP@tsa.dhs.gov> wrote:

    Please know that CBP does not provide compensation to travelers who are refused entry into the United States.

    The U.S. Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experience during their travel while screening at transportation hubs, such as airports and train stations, or while crossing U.S. borders.  Examples of travel difficulties may include:

    • watch list issues
    • screening problems at ports of entry
    • situations where travelers believe they have been unfairly or incorrectly delayed, denied boarding or identified for additional screening at our nation’s transportation hubs.
    •                                                  

      DHS TRIP is part of an effort by the United States Departments of State and Homeland Security to welcome travelers while still securing our country from those who want to do us harm.

      Participation in the DHS Traveler Redress Inquiry Program is voluntary.  If you wish to apply, you may do so by visiting: www.dhs.gov/TRIP.  

      In the alternative, you may complete the appended Traveler Inquiry Form, provide your original signature, and then return it with a copy of at least one unexpired photograph-bearing government-issued travel document (e.g., driver’s license or unexpired passport) to Trip@dhs.gov or mailed to the following address:

      U.S. Department of Homeland Security

      Traveler Redress Inquiry Program (DHS TRIP)
      601 South 12th Street, TSA-901

      Arlington, VA  20598-6901



      Sincerely,
      DHS TRIP

      From: Erik Ribsskog [mailto:eribsskog@gmail.com]

      Sent: Sunday, April 14, 2013 4:48 AM
      To: LAB-HQ; Trip@dhs.gov
      Cc: post@mfa.no
      Subject: Update/Fwd: Compansation-claim/Fwd: Kompansasjon for tull fra amerikanske myndigheter?

      Hi,
      it isn’t only the USA who have refused me to go on holiday, for funny reasons.
      This easter Isle of Man also did the same.

      The difference is that I get a refund, for my ticket-expenses this time.


      USA owe me around £2000 in ticket-expenses, I think.
      And you should also pay like a million dollars in compensation for messing with me, I think.


      Erik Ribsskog

      PS.

      Here is more about this:

      Image removed by sender. Gmail

      Erik Ribsskog
      <eribsskog@gmail.com>


      Update/Fwd: Your booking at Adelphi Hotel


      Erik Ribsskog

      <eribsskog@gmail.com>

      Sun, Apr 14, 2013 at 1:13 AM


      To:
      adelphihotel@hotmail.com

      Cc:
      iom.reservations@steam-packet.com, l.kennedy@easylaw.co.uk, emb.london@mfa.no, hv-02.kontakt@mil.no, enquiries@tynwald.org.im, gudmundur.einarsson@efta.int, eftacourt@eftacourt.int, Elin.BJERKEBO@efta.int, inquiries2@un.org, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, info@sia.homeoffice.gov.uk, info@steampacketholidays.com


      Hi again,

      my grandmother Ingeborg, told me, (and possibly my sister Pia), in the 80’s or 90’s, that my aunt Ellen, always used to be the first of the airplane, from where she lived in Switzerland, when she went to her old home-land Norway.

      And aunt Ellen didn’t have any luggage, for some reason.


      So my aunt Ellen always had to go throw a horrible control, where they looked for narcotica, my grandmother said.


      I guessed they must have put their fingers up both my aunt Ellens anus and vagina, to look for drugs there.

      (That’s how it must have been, I guess, even if my grandmother didn’t detail it like that.

      But she was shook, so I guess it must have been like that, by interperating what my grandmother said and how she looked, while she told this).


      But I don’t know if these people found any drugs in my aunt Ellens vagina and anus.


      My sister Pia and I visited aunt Ellen in Switzerland, in the summer of 1987, and then aunt Ellen told us that she grew a kind of mariuahna, in her garden, after planting seeds, from bird-seeds-(food)-bags.


      And she sent this mild mariuana to friends in Denmark labeling it ‘herb-tea’, I remember she said, and the Danish customs always let her send the marijuana, my aunt said, probably because she’s after Løvenbalk and Danish King Christoffer II and Plantagenet, etc.

      But I don’t know if the airport-control found any narcotics, in my aunts vagina and anus.


      But it’s a bit relief, for me, after being the victim of this homosexual clapping, from the SIA ID-guy Moreton.


      That my aunt also get sexualy harrased when she goes abroad.

      So it’s isn’t only me, in my familiy, at least.


      But my aunt don’t send my inheretence, after grandmother Ingeborg, who died in 2009.


      Becuase my aunt has moved back to Norway now.


      But I guess Ellen uses these money for narcotics.


      Who knows.

      Just as an update.


      Erik Ribsskog

      ———- Forwarded message ———-

      From: Erik Ribsskog <eribsskog@gmail.com>


      Date: Sun, Apr 14, 2013 at 12:16 AM
      Subject: Re: Your booking at Adelphi Hotel

      To: adelphi hotel 3 star <
      adelphihotel@hotmail.com>
      Cc:
      iom.reservations@steam-packet.com, l.kennedy@easylaw.co.uk, emb.london@mfa.no, hv-02.kontakt@mil.no, enquiries@tynwald.org.im, gudmundur.einarsson@efta.int, eftacourt@eftacourt.int,Elin.BJERKEBO@efta.int, inquiries2@un.org, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, info@sia.homeoffice.gov.uk, info@steampacketholidays.com

      Hi,

      thank you for the e-mail!

      I didn’t have the chance to cancel 24 hours in advance, due to that the ferry-company refused me to go with the ferry, to the Isle of Man, on the same day, that the booking was for.

      This was just some silly terror-stuff, I’d say.

      Two guys without uniform attacked me, after I’d passed the ferry-company security-guards.


      So these weren’t really working for the ferry-company, I think.

      And the captain used some gossip, as excuse, for not letting me go with the ferry.


      And the guys without uniform, (but with SIA-ID’s), they, (Mr. Moreton), touched me, all over my upper-body.


      It was like gay sex, I think.


      I’m never going to go to the Isle of Man again.


      One have to have gay sex with terrorists to go there, it seems.


      I suspect the Order of St. John.


      At least, my grandmother Ingeborg, (who was from Danish royalty), once told me, (in the 90’s, I think it must have been), that my aunt Ellen always was harrased when she traveled abroad.


      It’s that order who mess with people who are after Plantagenet etc., I think.


      Something like that.

      But thanks for the e-mail.


      Really I should have gotten millions of pounds in compensation, for this terror-act.

      But this order also controls the lawyers, I think, so I don’t think I’m going to get a penny.


      At least not a penny more than the ticket(s).

      Thanks again for the e-mail!

      Regards,


      Erik Ribsskog

      On Fri, Apr 12, 2013 at 2:36 PM, adelphi hotel 3 star <adelphihotel@hotmail.com> wrote:

      Thank you for your e mail, sadly if you are a no show full price is taken had you let us know 24 hour earlier no charge would have been taken.  please see booking .com contract. Yours L Carr………Adelphi




      Date: Thu, 11 Apr 2013 16:02:17 +0100
      Subject: Fwd: Your booking at Adelphi Hotel

      From:
      eribsskog@gmail.com
      To:
      iom.reservations@steam-packet.com

      CC:
      adelphihotel@hotmail.com; l.kennedy@easylaw.co.uk; emb.london@mfa.no; hv-02.kontakt@mil.no;enquiries@tynwald.org.im; gudmundur.einarsson@efta.int; eftacourt@eftacourt.int;Elin.BJERKEBO@efta.int,


      Hi,

      I’m refering to your letter which I recieved yesterday, (and attach a photo of).

      Like you can see in the forwarded e-mail, I had also paid for a hotel-room, at Adelphi hotel, in Douglas, for around £35, for my short holiday, to Isle of Man.

      It says that they don’t refund the tickets if one doesn’t use the hotel-room, so you owe me more than for the ferry-trip, I think.


      Also your SIA-ID guys, who didn’t wear any uniform with your logo, they patted me all over my upper-body, in a way that was almost like homosexual sex, I think.


      This was very embarrasing, and I felt Mr. Morton, (I think his name was), hands on me, for days, after this ‘near-gay-experience’, like we say, in Norway.


      Do one have to be homosexual to go to a holiday in the Isle of Man?

      It seems like that to me.


      Who employed these ‘goons’ who seemed to me, hadn’t shaved, for a weeks, (Mr. Moreton), and the other guy hadn’t washed his hair for weeks, it seemed.


      What the hell was this?

      Some kind of sharia or vendetta or something?

      The captain of your ferry, was just gossiping, like a woman.


      He didn’t know who had sent you an e-mail, even so he refered to it.

      How can people take your ferry-company serious when you listen to gossip?

      This was a scandal, I think.

      If this had been in America I would have gotten millions of dollars in compensation, I think.

      And you only give me the money for the ticket.

      I’m an earlier Store Manager and Home Defence-guy, from Norway.


      This is like you disgrace the Norwegian Home Defence.

      This was sickening, I think.

      You should pay a lot more compensation when you mess with people like this, I think.


      This was like a terrorist-act, I think.

      To SIA-guys, an African woman, one captain John and a Police-officer terrorising me.

      Who is behind this?


      The mafia, the CIA, Al Quaida?

      It’s a disgrace to the free world.

      Companies should be made to pay for terrorising people like this, so to scare other companies from doing the same.


      Like they do in America.

      Erik Ribsskog

      ———- Forwarded message ———-
      From: Erik Ribsskog <eribsskog@gmail.com>

      Date: Sun, Mar 31, 2013 at 3:21 AM


      Subject: Fwd: Your booking at Adelphi Hotel

      To:
      adelphihotel@hotmail.com
      Cc:
      l.kennedy@easylaw.co.uk, “emb.london” <emb.london@mfa.no>, “hv-02.kontakt” <hv-02.kontakt@mil.no>

      Hi,

      I didn’t get on the ferry to Isle of Man, today, (Saturday), because of problems, at the Ferry-terminal.

      When I went in there, two guys from SGI, (a security-company), wanted to look in my bag.


      On guy was unshawen and the other guy had greasy hair.

      So I thought these could have been criminals that wanted to steal my bag.

      But on guy showed me his ID, and he worked for ‘SIA’ it said, and his name was Mr. Morton, (the unshaven guy), or something.

      The Police was also there.

      (I don’t know if the ferry company called them).

      SIA was happy with me to go with the ferry.

      But then the captain, (John?), told me I couldn’t go, because of something on my blog, taken out of context.

      And someone had sent him a e-mail-threats, in my name, (he said).

      (He had a printed e-mail there that was folded, so I don’t know who sent it).

      A Police officer with number ‘8156’.

      Wondered if I could close down my blog, since someone sends threatening e-mails all the time, in my name.

      But there’s something called freedom of speach, isn’t it?

      So I just said I could close it if I wanted to.

      (But that would be to give in to terror, I think).

      The Police officer told me to tell them if I knew who sent the e-mail, (in my name).

      I said I’ll do that.

      But that’s really their job to find out, isn’t it?

      Seems the Police want’s to have a ‘cowboy-image’ and are afraid to be called nerds, and therefore don’t want to investigate e-mail-crime.

      Something like this.

      I used to work out at the Adelphi hotel in Liverpool, after a collegue, (Karianne), recomended this hotel for working out, (when we worked at Arvato, in the Cunard Building).

      So I thought Adelphi seemed fine, at the Isle of Man.

      I thought you perhaps had the same owners, (or something), you see.

      I send a copy e-mail to my lawyer since someone make my life hell, by sending fake e-mails in my name.

      I just thought I’d go at an Easter Holiday to Isle of Man, and have a look at the Thynwald etc, (with the viking-ship-flag), to get away a bit, since I haven’t been out of England, since 2005.

      But unfortunately, due to the ferry company, this wasn’t possible.

      But I didn’t want to argue, with the captain.

      (After September 11th etc., I don’t think one should do that).

      So I just said I would celebrated Easter at home, and left the ferry-terminal, (but I had to chat with the Police-offer, while I went out of the ‘ferry-company-area’.

      Sorry that I didn’t explain earlier why I didn’t go to get the room, that I’d book.

      But I thought this scene was very embarrasing, so I thought I had to go and drink some lager, before I went home.

      The Police-officer also wanted to know where I lived, so I wondered a bit if Police would be on my door, when I got home, so I went and had some pints, because I had had enough embarasment for one day.

      Sorry about this!

      Best regards,

      Erik Ribsskog

      ———- Forwarded message ———-
      From: Booking.com <customer.service@booking.com>

      Date: Fri, Mar 29, 2013 at 10:43 PM


      Subject: Your booking at Adelphi Hotel

      To:
      eribsskog@gmail.com

      Thank you, Erik! Your booking is now confirmed.

      Image removed by sender. BOOKING.COM online hotel reservations

      Image removed by sender. Best Price Guaranteed Image removed by sender. Print

      Booking number

      777190006

      PIN code
      0307

      E-mail
      eribsskog@gmail.com

      Booked by
      Erik Ribsskog

      Your reservation:

      1 night, 1 room

      Check-in:
      Saturday, 30 March 2013

      (from 12:00 – 22:00)

      Check-out:
      Sunday, 31 March 2013

      (from 10:00 – 11:00)

      Single Room

      £ 29.17

      VAT (20%) included
      £ 5.83

      Total price

      £ 35

      Please note: additional supplements (e.g. extra bed) are not added to this total


      Change of plans? Hey, it happens.

      Visit My Booking.com to edit your dates. You can also reserve parking, request a bigger bed or evenadd breakfast to your stay.
      Don’t have an account? No problem. Sign-in not required!


      Adelphi Hotel

      Address:
      15 Stanley VW Broadway
      Douglas, IM2 3JA
      United Kingdom

      Phone:
      +441624676591

      E-mail:
      adelphihotel@hotmail.com

      Travel information:
      Show directions

      Image removed by sender.

      Room details

      Guest name:

      Erik Ribsskog

      for max. 1 person.

      Meal plan:

      ·  Breakfast is included in the room rate.

      Prepayment :

      ·  100 percent of the first night will be charged on the day of booking.

      Cancellation policy:

      ·  If cancelled up to 7 days before date of arrival, no fee will be charged.If cancelled up to 1 day before the date of arrival, 100 percent of the first night will be charged.If cancelled later or in case of no-show, the total price of the reservation will be charged.

      Cancellation cost:

      ·  From 29 March 2013 23:42 [CET] : GBP 35
      This reservation can not be cancelled free of charge.

      Hotel policies


      Guest parking:

      Free public parking is possible at a location nearby (reservation is not needed).

      Internet:

      WiFi is available in all areas and is free of charge.

      Customer Service Info

      Local number: 0800 376 3580

      When abroad : +44 20 3320 2609

      Payment


      You have now confirmed and guaranteed your booking by credit card.
      All payments are to be made at the hotel during your stay, unless otherwise stated in the hotel policies or in the room conditions.

      Please note that your credit card may be pre-authorised prior to your arrival.

      This hotel accepts the following forms of payment:


      Visa, Euro/Mastercard, Maestro, Solo, Switch

      Don’t Forget


      You can change or cancel your booking via our online self service tool My Booking.com:
      https://secure.booking.com/myreservations.html?tmpl=profile/myreservations;bn=777190006;pincode=0307

      Have a great trip!


      The Booking.com Team

      ———- Forwarded message ———-
      From: Erik Ribsskog <eribsskog@gmail.com>

      Date: Thu, Aug 12, 2010 at 9:34 PM
      Subject: Fwd: Compansation-claim/Fwd: Kompansasjon for tull fra amerikanske myndigheter?
      To: cbp.labhq@dhs.gov
      Cc: post@mfa.no

      Hi,

      I’m trying to find the right US Government organisation, to claim refunds for ticket-expenses, when being thrown out of the USA, for no proper/good reason.
      Hope I send the e-mail to the right address this time!

      Best regards,


      Erik Ribsskog

      ———- Forwarded message ———-
      From: RedressFinal, Trip <Trip@dhs.gov>
      Date: Mon, Jan 4, 2010 at 3:13 PM
      Subject: RE: Compansation-claim/Fwd: Kompansasjon for tull fra amerikanske myndigheter?
      To: Erik Ribsskog <eribsskog@gmail.com>

      If you have additional questions, we recommend that you contact Customs and Border Protection (CBP) directly.  For general CBP inquiries, please call the Customer Service Center Monday-Friday, between 8:30 a.m. and 5:00 p.m. Eastern Time.
      General Inquiries – 877-CBP-5511
      International Callers (703) 526-4200

      TDD866-880-6582

      Sincerely,

      DHS TRIP

      From: Erik Ribsskog [mailto:eribsskog@gmail.com]

      Sent: Monday, January 04, 2010 8:53 AM
      To: RedressFinal, Trip
      Cc: post@mfa.no
      Subject: Compansation-claim/Fwd: Kompansasjon for tull fra amerikanske myndigheter?

      Hi,
      last year, I got a letter from US Customs and Border Protection, Maureen Dugan, Acting Executive Director, Admissibility and Passengers Program, Office of Field Operations, from May 14 2009.

      I’ve thought more about this, later last year, and I’ve been in contact, with the American Embassy in Oslo.

      They told me to contact you again.

      Since, I can’t see that I did anything wrong, going on a flight to Detroit, even if I hadn’t booked a hotel in advance, since I had about £10.000 or 20.000 $ on my Visa-card, from my study-loan, for some studies that I had to interupt.

      But then I was free to use this loan in which way I wanted to, this is normal in Norway, that one can use ones study-loan, to other purposes than studying, if conditions change, regarding ones study-situation etc., after one have received or applied for a study loan, from the Norwegian Government, like it did in my case.

      So I think it is unfair, that I had to go back to Europe, since I can’t see that I have done anything wrong.

      I also had to buy a new ticket, that cost more than or around 2.000 $.

      I told the American Embassy in Oslo, that I’ve been using around 20.000 NOK or around 4.000 $ on airplane-tickets, to and from America.


      And I wasn’t allowed in to the USA even if I’m a law abiding Norwegian citizien, who has never been denied entry more or less anywhere before.

      And also, my suitcase, was delayed for one day, when I went back to Europe, and Oslo.


      (Since US Homeland Security had found a lighter, in my suit-case).


      So I had to stay on a hotel in Oslo, (Gardermoen), for one night, waiting for my suitcase.

      And that hotel cost 1.000 NOK a night, or around 200 $.

      So my expenes where around 4.200 $ for plane tickets and hotel.
      And what did I get in return?
      Nothing, I didn’t get to spend a single second in the USA.

      So I think I should be given compensation from the US Government, for this poor treatment and travel expenses.

      In addition, I’ve a lot of time, on sending you e-mails to complain about rude treatment, from US Immigration Control, on Detoit International Airport.

      So I think I should be given more compansation, than just flight and hotel ticket costs.


      I mentioned the figure 100.000 NOK, as a minimum, of what I think I should be compensated, for bad treatment, from the American Government.
      I also know that compensations are high, in the USA, and if an American citizen had been treated like this, in eg. Norway, then ‘hell would have been loose’.

      And compensations in the USA are generally high, so I don’t think 100.000 NOK or 20.000 $ is much to ask for, in compensation, considering the poor and unfair treatment I’ve received from the American Government, in connection with my flight to Detroit, in 2005, with Lufthansa, from Frankfurt.

      The check for at least the mentioned amount, can be sent to:

      Erik Ribsskog

      Flat 3

      5 Leather Lane
      Liverpool
      GB-L2 2AE
      UK

      I’m also sending a copy of this e-mail to the Norwegian Foreign Ministry, to whom I’ve also complained about the way I was treated by the American Imigration Control in Detriot, earlier.

      I hope this is alright and thank you very much in advance for you help!

      Sincerely,
      Erik Ribsskog
      ———- Forwarded message ———-
      From: Oslo, IRC <osloirc@state.gov>
      Date: 2010/1/4

      Subject: RE: Kompansasjon for tull fra amerikanske myndigheter?
      To: Erik Ribsskog <eribsskog@gmail.com>

      Hei Erik,

      Amerikanske ambassader er underlagt State Department, men dette virker mer som Department of Homeland Security’s område. http://www.dhs.gov/index.shtm

      Med vennlig hilsen,

      Information Resource Center

      U.S. Embassy, Oslo
      osloIRC@state.gov

      21 30 85 40 (phone hours: 2-4pm)

      From: Erik Ribsskog [mailto:eribsskog@gmail.com]

      Sent: Saturday, December 26, 2009 8:14 PM
      To: Oslo, IRC
      Subject: Kompansasjon for tull fra amerikanske myndigheter?

      Hei,
      tidligere iår, så fikk jeg et beklagelse-brev sendt til meg i England, hvor jeg bor nå, etter å ha blitt tullet med av amerikanske myndigheter, på flyplassen i Detroit, i 2005, og sendt tilbake til Europa, med engang jeg kom til USA, uten noen bra begrunnelse ble jeg tullet med.

      Kofferten min ble også holdt tilbake, en ekstra dag, så jeg måtte bo en dag på hotell på Gardermoen.

      Når jeg tenker på det nå, så var det fint å få beklagelse-brev.


      Men billettene til og fra USA, kosta meg jo rundt 20.000 norske kroner.

      Og 1000 kroner for hotellet på Gardermoen.


      Pluss at jeg synes at jeg burde fått noe for tort og svie også.

      Så 100.000 norske kroner, ville jeg ha sett på som et slags minstebeløp, å få i kompansasjon, siden kompansasjoner er så høye i USA, så hvis dette hadde skjedd med en amerikaner, så hadde jeg vel fått mange millioner.


      Sjekk kan sendes til:

      Erik Ribsskog
      Flat 3

      5 Leather Lane

      Liverpool
      GB-L2 2AE
      Storbritannia

      Med flyplass-krøll hilsen

      Erik Ribsskog

  • Jeg sendte en ny e-post til ICO


    Gmail – Acknowledgement from the Information Commissioner’s Office[Ref. RCC0494312]

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Acknowledgement from the Information Commissioner’s Office[Ref. RCC0494312]



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Apr 19, 2013 at 7:55 AM

    To:
    casework@ico.org.uk

    Hi,

    ok, that’s brilliant.

    I’ll wait four or five weeks then, and see if I hear back from you.

    Thank you very much for the help with this.
    Best regards,


    Erik Ribsskog

    On Thu, Apr 18, 2013 at 2:54 PM, <casework@ico.org.uk> wrote:

    PROTECT

    18 April 2013

    Case Review Reference Number RCC0494312

    Case Reference Number ENQ0493394

    Dear Mr Ribsskog

    Thank you for your email of 18 April 2013.

    The matters you raise will be passed to a manager in the Casework and Advice Division who should send you a detailed response within 28 days.  If for some reason the manager is unable to send a full response within that timeframe, he or she will let you know what is happening and when you will receive a full response.

    You will notice that there are two reference numbers at the top of this page.  To explain why, ENQ0493394 relates to the enquiry you sent us about Virgin Media. RCC0494312 is a new reference number, which relates to the correspondence you sent us in relation to the way we have handled ENQ0493394.

    A manager will contact you shortly.

    Yours sincerely

    Amy Holmes
    Case Officer
    First Contact Group


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