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  • Jeg sendte en klage til Advokatforeningen


    Gmail – Klage

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Klage



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Nov 2, 2012 at 3:18 PM

    To:
    ljt@advokatforeningen.no

    Cc:
    post@advokatforeningen.no, Jonas Haugsvold <JoHa@tilsynet.no>, Mona Mjøen McKiernan <mmm@advokatforeningen.no>, Leder av Jussformidlingen <leder@jussformidlingen.no>, kundeservice@if.no, Postmottak@domstoladministrasjonen.no

    Hei,

    jeg viser til deres brev fra 31. oktober, som jeg mottok i dag.

    Jeg synes ikke at jeg kan være med å legitimere denne prosessen lenger.

    Jeg synes at Advokatforeningen har stått bak et samrøre uten sidestykke i denne saken.


    Mellom Rukke og Advokat.no sin eier.
    Når det blir så komplisert hvem saken er mot, så er dette en tullesak, og advokater som koser seg med konspirasjon, synes jeg.

    Her er advokatforeningen på alle sider og både over og under bordet, mistenker jeg.


    Jeg tar nå denne saken med IF.

    Og ønsker ikke å ha mer med Advokatforeningen å gjøre.


    Erik Ribsskog


    brev advokatforeningen november.jpg
    272K

    PS.

    Her er vedlegget:

    brev advokatforeningen november

  • Mer om budsjett


    Gmail – Wescot Response 49597867 RE: Correspondence Reply

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Wescot Response 49597867 RE: Correspondence Reply



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Nov 2, 2012 at 2:26 PM

    To:
    Contact Us <contactus@wescot.co.uk>

    Cc:
    client.services@cccs.co.uk

    Hi,

    ok, I’ll be waiting to hear from you that my debt with you and Captial One has been deleted then.

    Thanks for the help with this!

    Best regards,


    Erik Ribsskog

    On Fri, Nov 2, 2012 at 8:27 AM, Contact Us <contactus@wescot.co.uk> wrote:

    02 November 2012

    Dear Mr

    Ribsskog

    Further to your recent email, I am sorry to note there appears to be some confusion over the account. To resolve this and offer a detailed explanation I have
    referred the points you have raised to our client and we are currently awaiting an update from them.

    I trust the above answers your query and I apologise you had to contact us again to confirm the details.

    Yours sincerely

    Funmi Olugbenga-Dada

    Account Controller

    Description: untitled

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: Tuesday, October 30, 2012 3:29 PM
    To: Contact Us
    Cc: Q&A
    Subject: Re: Wescot ResponseRE: Correspondence Reply

    Hi,

    I have explained that in the e-mail where you have highlighted a sentence in red.

    That your partner Capital One told me last year my signature wasn’t mine.

    And that you this year have lied about me not replying to your correspondence.

    And that you have made me waste my time since your partner Capital One and yourselves haven’t been able to accept my token-payment-offer like other companies like Swalec, DML and United Utilities have accepted, almost a year ago.

    This is sabotage, I think.

    I suspect you and Capital One have a secret agenda here.

    And you really should contact your English-teacher about this.

    Because I get anoyed when I have to explain the same again and again.

    And it’s a saying you have here in the UK, which says it’s no excuse for ignorance.

    So eighter you’re ignorant or slow.

    So I think you should perhaps find another job.

    Like putting spread on sandwiches, or something like that.

    Just an advice.

    Best regards,

    Erik Ribsskog

    On Tue, Oct 30, 2012 at 3:18 PM, Contact Us <contactus@wescot.co.uk> wrote:

    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding your email below. I acknowledge your comments and would like to confirm that Wescot always attempt to respond with

    an explanation or resolution as quickly as possible.

    Please advise as to why this account would be deleted, we have no details in regards to a query for this account. If you believe this balance is not due

    we would require the full details of dispute on this account. Which would allow us to investigate your query with our client.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincerely

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 30 October 2012 14:54
    To: Contact Us
    Subject: Re: Correspondence Reply

    Hi,

    this about that my debt has been deleted is something I’m still looking forward to hearing from you about.

    Perhaps you should ask your old English-teacher for advice as to what my writings meant.

    Best regards,


    Erik Ribsskog

    On Tue, Oct 30, 2012 at 1:55 PM, Contact Us <contactus@wescot.co.uk> wrote:

    Date 30th October 2012

    Dear Mr Ribsskog

    Further to your recent email regarding the below account. I acknowledge your comments and would like to confirm that Wescot always attempt to respond with

    an explanation or resolution as quickly as possible.

    In your email below you have you look forward to hearing that this debt has been deleted. Please could you advise further on this, as we haveno details

    in regards to the balance being deleted.

    Please accept my apologies for any inconvenience you may have been caused whilst contacting us.

    Yours sincereley

    Ms H Thundercliffe

    Accounts Controller

    Description: image002

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    From: Erik Ribsskog

    [mailto:eribsskog@gmail.com]

    Sent: 19 October 2012 10:40


    To: Correspondence Queries
    Cc: offers

    Subject: Re: Correspondence Reply

    Hi,

    ok, I don’t think I have gotten their sort-code and account-number.

    Do you know this?

    I also sent you an update, on Saturday, after the e-mail you replied to now.

    I’ll paste that in this e-mail now.


    Best regards,


    Erik Ribsskog

    PS.

    Here’s the update e-mail from Saturday:

    Hi,

    I got a new income and expenditure-form in the post from you today.

    From 11/10, with the reference D3/49597867.

    I contacted your partned Capital One last automn, regarding my new budget.


    I offered you a token-payment-agreement on £1 a month, untill I got a full-time-job.

    Capital One told me my signature wasn’t mine, so this process have stalled, since last year.


    Now you get back to me.


    I’m still unemployed but I’m trying to set a business up, on my spare-time.


    And the Jobcentre is ‘messing’ with my jobseekers allowance.


    So at the moment, I have to say I don’t have any income.


    I could get back to you when I get the jobseekers allowance back.


    And then I would offer you the same as last time, £1 a month in token-payments.

    I’ve since last year gotten a flat witch was unfurnitured.

    So any money I have left after token-payments each month I now buy furniture and other things for the flat with.

    And I was going to set up a new budget, when I got a full-time job.


    And I’m going to do that.


    But I don’t think it’s right that I have to set up a new budget now, because your partner said my signature wasn’t mine, and didn’t accept my new budget, last year.


    This has taken so much of my time now, so you should really just delete the debt, I think.


    I’m on Ladders, so I have a high income-potential.


    All the hours I’ve spent on you and Captial One should add up to arround the debt I owe you, I think.


    So I’m looking forward to hearing from you that my debt with you has been deleted!

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Fri, Oct 19, 2012 at 10:24 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Good morning Erik,

    Thank you for contacting us about Wescot.

    To make token payments to Wescot you do not need to fill in a giro slip. All you need is their sort code and account number and also

    the Wescot reference number starting with DM or D3. You then need to go into your bank and ask them to send £1 payment to Wescot by bank transfer. They may reject the offer of payment but they won’t reject the £1 payment you send and this will reduce the debt
    in time.

    If you need any advice then please do not hesitate to call us.

    Kind regards

    Faye

    Correspondence Advisor

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 October 2012 16:13
    To: Correspondence Queries
    Cc: offers
    Subject: Re: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    I’m not paying token-payments at the moment.


    Wescot have sent me a budget-form again now.


    But as your collegue there have previously told me I don’t have to fill out this form to get token-payments.

    It should be enought that I’ve explained about my situation.

    I’ve offered Wescot a token-payment-arrangement like a ‘million’ times.


    But they haven’t sent me giros or anything.


    And this is taking a lot of my time now.

    Because I’ve been offering Wescot, (and Capital One), a token-payment-arrangement since last year now.


    And all I get are standard letters which tells lies like that I haven’t replied to their letters.


    When I’ve sent about a million e-mails to them, which I haven’t gotten replies to.


    So I now copy this e-mail to Wescot.


    And I hope they’ll send me some giros for the token-payment arrangement of £1 a month now.


    Or tell me what information they need from me to set up a direct-debit-agreement.

    So I hope this will be sorted now.


    Thanks again for the e-mail!

    Best regards,


    Erik Ribsskog

    On Thu, Oct 11, 2012 at 8:07 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hello Eric

    Thank you for copying us in to the email you have sent to Wescot.

    Please try not to worry about the contact you have received as this is a standard procedure for creditors to take. Nelson Guest & Partners are an

    internal collections department who work on behalf of Wescot to collect the outstanding balance.

    As you have contacted this creditor to advise of your current financial situation and are making token payments, you are doing all you can at this

    time. If you receive any further contact regarding this matter, please advise of this.

    I hope this is helpful and reassuring.

    If you have any queries or concerns, please do not hesitate to contact us on  0845 272 5400. Lines are open 8am to

    6pm, Monday to Friday. Email us at
    client.services@cccs.co.uk
    or go online to www.cccs.co.uk
    and follow the links to send us a web mail.                                                    

    Kind regards

    Hannah

    Correspondence Advisor

    From: Erik Ribsskog

    [mailto:eribsskog@gmail.com]

    Sent: 08 October 2012 01:14
    To: offers@wescot.co.uk
    Cc: Q&A
    Subject: Update/Fwd: *****7867/Fwd: CCCS

    Hi,

    on Saturday I got a letter from Nelson Guest & Partners Solicitiors, witch I attach a scanned copy of.


    I’m don’t have the chance to pay 50% of the dept, av the moment, unfortunately.


    I’m repeating my offer of a token-payment-arrangement again.

    (Which I’ve done many times earlier).

    I hope you can ‘stop messing around’ now, (like I think I have to call it), and just accept my token-payment-offer, like the other companies have done.

    I don’t understand why you do so much ‘mumbo-jumbo’ surrounding this.


    This should be a straight forward tokey-payment agreement.

    I hope the CCCS can tell you to stop with your funny letters and just accept my token-payment-agreement, which I have offered you, a million times, (to exaggerate, but anyway).


    Captial One even have a football-cup named after you, but you don’t seem to be a serious company.


    It’s like being on the candid camera to try get a token-payment-agreement agreed with you.


    Erik

    ———- Forwarded message ———-


    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Oct 1, 2012 at 3:32 PM
    Subject: Re: *****7867/Fwd: CCCS
    To: offers <offers@wescot.co.uk>
    Cc: Q&A <contactus@cccs.co.uk>

    Hi,

    it should be D3/49597867, (like I wrote in the subject-line in the e-mail I sent you on 20/9).

    I repeat my token-payment offer on £1 a month, like I offer all my other creditors untill I find new employment.

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    On Mon, Oct 1, 2012 at 8:30 AM, offers <offers@wescot.co.uk> wrote:

    Good morning,

    Please provide the wescot reference beginning with D3 or DM

    Kind regards

    Rebecca Stearman

    Offers Administrator

    email:  

    offers@wescot.co.uk

    Description: Description: Description: cid:image001.jpg@01CA4CD1.636A7F00

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 28 September 2012 14:34
    To: Correspondence Queries
    Cc: offers
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    thank you for your e-mail!

    Yes, I send a copy of this e-mail to Wescot as a reminder of my token-payment-offer, of one pound a month untill I find new employement.


    I thought it was like you write here, with the budget-form etc., from when I went to business-school, in the eighties.


    Even if that was in Norway, I think business-law is mostly the same in the western world.


    Mostly based on old British business-law, if I’m not mistaking.

    Thank you very much for the help with this!

    The information I sent to Capital One was a new token payment-offer after I had to move to Sunderland for some months last year.


    If I remember it right.


    I now found a letter on my blog, from Capital One, from 2009, when they also complained about my signature, (so this has happened in both 2009 and 2011), which I attach.

    Thanks again for the advice!

    Best regards,


    Erik Ribsskog

    On Fri, Sep 28, 2012 at 12:37 PM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erick

    Thank you for your email about your Wescot and Capital One accounts.

    If you have concerns over the wording of the letter from Wescot, I would advise you to raise a complaint directly with them.

    The complaint procedure can take up to 8 weeks and if you are unhappy with any response they give you, you can raise this further with the financial

    ombudsman service.

    You don’t need to fill out the budget form that Wescot have sent you. You have advised them that you have already completed a budget with us. Both forms

    cover the same areas. If you need a copy of the budget that you completed with us, please let me know as I can send this out to you. The budget can also be sent to Capital One.

    I wouldn’t advise you to stop making payments towards the Wescot account. It is in your best interest and benefit that you carry on making a token payment.

    It will show that you are willing to pay the account off.

    If you don’t make a payment, the creditor can take further action.

    I understand you would like to keep the contact in writing but it is also best that you call them to discuss your concerns. This will eliminate any responses

    about them not receiving your letters.

    You can ask for a Data Access Request from them which will provide you with all the notes made on your account. There may be a charge for this request.

    Can you advise me what information you sent to Capital One for them to reject your signature? If your signature hasn’t changed, I would advise you to

    contact Capital One and ask for a further explanation, i.e. are they comparing your signature to the signature on the original credit agreement?

    Again, you can ask for a Data Access Request to see what has been noted on your account and there may be a charge for this request.

    I hope this has been helpful.

    If you have any further queries, please contact us on 0845 272 5400, lines are open 8am to 6pm, Monday to Friday, you can email us at

    client.service@cccs.co.uk.

    Kind regards

    Paul Marshall

    Correspondence Co-ordinator


    From: Erik

    [mailto:eribsskog@gmail.com]

    Sent: 26 September 2012 00:05
    To: Correspondence Queries
    Subject: Re: *****7867/Fwd: CCCS

    Hi,

    I’ve gone to business-school and letters shouldn’t contain lies even if they are standard letters.


    Here it’s obvious that the standard letter is used wrongly.

    I’m not making a token-payment here, you haven’t read up.


    Please escalate to your line manager.


    Regards,

    Erik Ribsskog

    PS.


    And I don’t think it’s a good idea to call these companies.


    It’s better to keep the correspondence in writing, so to keep documentation about what has been agreed.


    PS 2.


    You haven’t commented on that Capital One told me my signature wasn’t mine.


    I want to please escalate this to your line-manager.

    On Tue, Sep 25, 2012 at 10:33 AM, Correspondence Queries <client@cccs.co.uk> wrote:

    Hi Erik

    Thank you for contacting us about your account with Wescot.

    Creditors will often send standard collection letters out to you. Standard letters will include certain phrases that may not fit entirely, such as “we have not received a reply”.

    Unfortunately even though you are making a token payment we cannot stop creditors from contacting you. You should continue to keep your creditors up to date with your financial situation and offer them the most fair and reasonable offer you can.

    It may be best to call your creditors and speak to someone directly. That way all issues can be discussed there and then.

    If you have any further questions or need some more advise, you can call us on 0845 272 5400. Lines are open from 8am to 6pm, Monday to Friday. You can also email us at
    client.service@cccs.co.uk.

    Kind regards

    Gurj
    Correspondence Advisor

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.
    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         Client reference number
    ·         Postal address
    ·         Postcode
    ·         Telephone number
    ·         Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         

    Client reference number

    ·         

    Postal address

    ·         

    Postcode

    ·         

    Telephone number

    ·         

    Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you

    for these details and this may delay your reply.

    Thank you

    The Correspondence Team

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    Please consider the environment before printing this e-mail.

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         

    Client reference number

    ·         

    Postal address

    ·         

    Postcode

    ·         

    Telephone number

    ·         

    Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you

    for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    We are altering the way in which we handle your correspondence to ensure we safeguard your personal information at all times.

    In order for us to do this we will be making some changes to the way in which we validate your identity.

    The next time you contact us, we will require you to provide us with at least 2 pieces of information from the list below:

    ·         

    Client reference number

    ·         

    Postal address

    ·         

    Postcode

    ·         

    Telephone number

    ·         

    Email address

    Please make sure you provide this information along with your full name on every communication you send to us. If not, we will prompt you

    for these details and this may delay your reply.

    Thank you

    The Correspondence Team

    —–Original Message—–


    From: Erik ******* [mailto:eribsskog@gmail.com]
    Sent: 20 September 2012 14:41
    To: offers
    Cc: Q&A
    Subject: Your ref: ******7867/Fwd: CCCS

    Hi,

    I’m refering to your Final Notice-letter from 17/9, which I recieved today.

    You there write: ‘but we have not received a replyto our previous correspondence’.

    But this isn’t right, I’ve earlier written to you e-mails a lot of times offering a token-payment.

    Is this the Candid Camera?

    Your partner Capital One also did a practical joke like this, when they told me my signature wasn’t mine last year.

    Please stop with the monkey-business, and be serious.

    I hope the CCCS can stop your funny bailiff-actions and lies.

    Erik ****

    ———- Forwarded message ———-
    From: Q&A <contactus@cccs.co.uk>
    Date: Mon, 20 Aug 2012 17:37:39 +0100
    Subject: CCCS
    To: Erik******** <eribsskog@gmail.com>

    Good afternoon

    Thank you for your email.

    There isn’t anything in the Consumer credit Act that states you must supply these details to a creditor. You can always provide them a copy of the budget and list of creditors that you have done through us.

    Regardless of whether they accept the offer or not please continue to make the token payment.

    Kind regards

    Jonathan

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    ________________________________

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 19 August 2012 20:59
    To: Q&A
    Cc: offers@wescot.co.uk
    Subject: Problems with Wescot/Fwd: Update/Fwd: Wescot reference:
    *******867 (Regarding Capital One-debt).

    Hi,

    I’ve told Wescot I’m unemployed and have offered them a £1 monthly token-payment untill I find new employment.

    (Like I’ve offered my other creditors).

    Wescot don’t accept but wants me to fill out an income and expenditure-form.

    I can’t remember that you at CCCS have mentioned that I have to fill out a form like that, when I do budget-work.

    It’s like they go a bit to close, and this seems unecessary, to me.

    What do you think at CCCS about this?

    Does the law say that I have to fill out a form like that?

    I attach the letter from Wescot.

    Yours sincerely,

    Erik *******

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 10, 2012 at 10:35 PM
    Subject: Update/Fwd: Wescot reference: *******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I got an income and expenditure-form, in the post, from you, earlier this week.

    I don’t understand the point in me filling out that form.

    I’ve already told you that I’m on budget in co-operation, with the CCCS, and that I only can afford to pay a token-payment, (on £1), untill I find new employment.

    So this is my offer.

    I don’t understand why you send me this form.

    I think is unnessesary paper-work then.

    None of my other creditors have sent me a form like that.

    They have just accepted my token-payment-offer.

    So I hope you can set up a direct debit-agreement, for £1 a month, for this debt.

    Hope this is alright!

    Best regards,

    Erik *********

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Jul 21, 2012 at 10:31 AM
    Subject: Wescot reference: ******867 (Regarding Capital One-debt).
    To: offers@wescot.co.uk

    Hi,

    I’m refering to your letter from 19/7, which I got in the post today.

    I’m currently unemployed, and on a budget in co-operation, with CCCS.

    My offer to you is the same as to my other creditors, and that is that I pay a one pound token-payment, each month, until I find new employment.

    Hope this is alright!

    Yours sincerely,

    Erik ********

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    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

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    +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent.Please note that Wescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the
    opinions and views of Wescot Credit Services Ltd.

    VISIT OUR WEBSITE AT

    http://www.cccs.co.uk
    ———————————————————————This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination

    of this communication is strictly prohibited. If you have received this information

    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

    Company No 2757055. Registered Charity No. 1016630″

    VISIT OUR WEBSITE AT

    http://www.cccs.co.uk
    ———————————————————————This email message is intended for the individual to whom it’s addressed
    and may contain information that is privileged and confidential. If you are
    not the intended recipient, you are hereby notified that any use or dissemination

    of this communication is strictly prohibited. If you have received this information

    in error, please return it to us immediately and delete it from your computer.

    The contents or opinions expressed within this email are not intended to

    represent the views of CCCS unless specifically stated to be so.

    This email is not guaranteed to be free from any computer viruses, although

    it has been checked using the Trend Virus Suite. You should check this email
    and any attachments for the presence of viruses before downloading any files.

    Foundation for Credit Counselling, trading as Consumer Credit Counselling Service (“CCCS”).

    Registered Office: Wade House, Merrion Centre, Leeds, LS2 8NG. Registered in England

    Company No 2757055. Registered Charity No. 1016630″


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to
    the intended recipient) please notify us immediately (on 01482 590590 (UK) or
    +44 1482 590590
    (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note thatWescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views
    of Wescot Credit Services Ltd.


    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to
    the intended recipient) please notify us immediately (on 01482 590590 (UK) or
    +44 1482 590590
    (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note thatWescot Credit Services Ltd does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views
    of Wescot Credit Services Ltd.

    Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT

    Please consider the environment before printing this email. Wescot, helping to make a difference

    Confidentiality Notice. The information in this e-mail is confidential and for use by the addressee(s) only. If you are not the intended recipient (or responsible for delivery of the message to the intended recipient)
    please notify us immediately (on 01482 590590 (UK) or +44 1482 590590 (international)) and delete this message from your computer: you may not copy or forward it, or use or disclose its contents to any other person.

    As Internet communications are capable of data corruption, Wescot Credit Services Ltd does not accept any responsibility for changes made to this message after it was sent. Please note that Wescot Credit Services Ltd
    does not accept any liability or responsibility for viruses and it is your responsibility to scan attachments (if any). Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of Wescot Credit Services
    Ltd.

  • Jeg sendte en ny e-post til Twitter


    Gmail – #6492227 Twitter Support: update on “Offensive content – BaronAdelerSays”

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    #6492227 Twitter Support: update on “Offensive content – BaronAdelerSays”



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 9:10 PM

    To:
    Twitter Support <support+id6492227@twitter.zendesk.com>

    Hi,

    what’s clear here is that you don’t know the meaning of the word ‘escalate’.

    Buy a dictionary please.


    Erik Ribsskog


    On Thu, Nov 1, 2012 at 7:47 PM, FlynnJackson <notifications-support@twitter.zendesk.com> wrote:

    ##- Please type your reply above this line -##

    Twitter



    FlynnJackson, Nov 01 12:47 pm (PDT): Hello,
    After reviewing the account, it is clear that this account is engaged in parody and is therefore not in violation of the Twitter Rules (https://twitter.com/rules).
    Parody impersonation accounts are allowed to exist on Twitter. For more information on Twitter’s parody guidelines, please see the following support page:
    https://support.twitter.com/articles/106373
    Thanks,

    FlynnJackson
    Twitter Trust & Safety


    johncons, Oct 31 06:09 pm (PDT):

    Hi,
    you don’t seem to have any real understanding of the problem here.
    Could you please escalate?
    Best regards,
    Erik Ribsskog



    FlynnJackson, Oct 31 01:04 pm (PDT): Hello,
    We understand that everyone has different levels of sensitivity towards content, and that you may feel uncomfortable with the posted content. However, Twitter provides a communication platform, and users may use our service to discuss controversial subject matter.

    Here are some quick tips to help you with your situation:
    * Do not respond to the user. We have found overwhelmingly that responding to a user who is intentionally attempting to aggravate you encourages that user to continue their behavior.
    * Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/entries/117063
    * Learn more about how to deal with abusive users: https://support.twitter.com/articles/15794
    If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.
    Please note that we need to make sure we are in contact with the person directly involved or someone legally authorized to act on their behalf. It’s a strict policy, and we have it in place to prevent false or unauthorized reports. We’ll help the individual as soon as we receive an authorized report from them or their representatives. If you are in contact with the subject of the account, you should ask them to file a ticket.
    If you’re concerned for your physical safety, please contact your local authorities for further assistance. Please let us know if you believe the behavior has escalated or otherwise violates our rules.
    Thanks,
    @FlynnJackson
    Twitter Trust & Safety



    johncons, Oct 30 10:45 am (PDT): How can we help?: Offensive content
    Reported user: @BaronAdelerSays
    Offensive Tweet: https://twitter.com/BaronAdelerSays/status/122590128697913344
    Text of Tweet: Are the Police using corporal punishment, and are they calling the manager Nel, (instead of me), to give him a chance of flirting with me?
    Tweet time: Oct 08 2011 08:32:18 via web
    What are you reporting?: This user is saying really offensive things, but is not sending me @replies.
    Blocked user(s): Yes
    How long ago did this begin?: More than a month ago
    How many times has this happened?: Around a houndred times, I guess.
    Further description of problem: This Twitter-profile is selecting quotes from my blog, to make me look dum.
    They’ve stopped updating a year ago.
    They also use an ugly picture of me, which I have the copyright to.
    And they use some ‘scary’ colors to make me look miserable.
    I guess this is also impersonation.
    Since it says ‘Sunderland’, where I lived a year ago.
    I now live in Liverpool, and think this probably is an evil atempt to damage my reputation.
    I’ve also sent you a lot of harassment and impersonation-reports, in the last years.
    So it’s some kind of hate-campaign going on against me, it seems.
    I haven’t seen this Twitter-page before today, so that’s why I use a long time reporting it.
    Your full name: Erik Ribsskog
    I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
    Twitter username: @johncons
    Email address: eribsskog@gmail.com

    Message-Id:MJFJQZVT_5092d1d949462_746513e627c64514f8_sprut

  • Jeg sendte enda en e-post til Liverpool City Council


    Gmail – Update/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 7:16 PM

    To:
    benefits.service@liverpooldirectlimited.co.uk

    Hi,

    I resend this e-mail, (to R Williams), since I got an e-mail from you that it was to many attachments, the first time I sent this e-mail.

    I now send it again with a bit fewer attachments, and hope this works.


    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Nov 1, 2012 at 6:16 PM
    Subject: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: benefits.service@liverpooldirectlimited.co.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>

    Hi,

    I’m refering to your letter from 30/10 which I recieved today.
    You write that I have two small businesses.

    These are really hobbies, like the Jobcentre have called them earlier.


    The first hobby-business, is a couple of years old, and is both a small web-shop, which works, but it’s also to have an online portifolio, when I apply for Web Design-jobs, since I’m unemployed and a full-time jobseeker.


    So these hobby-businesses are something I do on my spare-time.

    The second hobby-business are books I’ve written about my life in Norway, before I had to go as a refugee to the UK.
    But these royalites aren’t that much.

    Like this month I didn’t get any income, since I didn’t sell enough books, to get over the payment-threshold, of ten dollars, which CreateSpace/Amazon have for self-publised books.

    So I’m not full-time self-employed, like the Jobcentre seem to think.

    They haven’t sent me my Jobseekers Allowance, for more than two months, even if I’ve showed them the book-keeping for these hobby-businesses.


    They are perhaps infected by some communists or Al Quaida or something, and mess with me.

    Who knows.
    I hope it’s enought that I send you, (again), the book-keeping, for these two hobby-businesses.

    I also forward this e-mail to a lot of organisations to warn about that there’s something wrong at the Jobcentre, it seems.

    Please just contact me if there’s something I’ve forgotten to explain about.


    Best regards,

    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Tue, Sep 11, 2012 at 8:56 PM
    Subject: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    I attached the earlier mentioned form and also the book-keeping for my two, small businesses.
    You write in your letter from 5/9 that I should advice you as soon as possible if I have not yet recieved any pay from my businesses.


    That’s right, these businesses run a bit in minus yet, so I have still not recieved any payment from any of these two businesses.
    Also, I think I should add that my web-shop have been attacked a lot.


    It has been hacked a lot and also hi-jacked from One, (by e-mailing them a hoax-e-mail).

    And it has even been ridiculed on a TV-programme called Tweet 4 Tweet, about the internet, on the ‘Norwegian BBC’, that’s NRK 3.


    So that’s why it has sold less lately, I guess, due to bad publicity, towards this litle business, on state television, in Norway.

    I have no idea why I’m being attacked this much, but I’m more or less a refugee, from Norway, having heard there I’m followed by the ‘mafian’, in 2003, and I was the viction of a murder-atempt, in 2005, but Police don’t investigate, for some reason.

    Also, the UK have almost doubled the postage for packs like I send to Norway, this spring.

    So I’ve had to raise prices, which isn’t good for the turn-over.

    And I depend on a high turn-over if this business is going to be succesfull.


    But good marketing could still make it sucessful, I think.
    So I haven’t given up.

    I also refer to the web-shop(s), (I have one for Norway, one for the UK etc., since I’ve made my own design, since osCommerce was hacked so much, so I’ve made my own, ‘hacker-proof’ design, witch is in HTML, which can’t be hacked, I think), in my cover-letters.


    Since I’m an IT-graduate, I apply for Web Design jobs and other IT-jobs.

    Then one almost really have to have a portifolio, because employers ask to see your work.

    And that’s why I accept to lose like £10 a month on my web-shops, because they are also my web-design-portifolio.


    Hope that makes sense.

    Latetely I’ve also started self-publishing.

    I’ve had a blog for five years, and have a lot of material on my blog.

    And some of the material is well suited for being published as books, I think.


    So I’ve started publishing some old blog-material as books.

    But that’s something that I’ve quite recently started with.

    The web-shop was my first business.

    Please just ask me if there is anything I should explain more about on the form, etc.

    Ingeus, (Mary Stevenson), in Sunderland, told me to do book-keeping for my web-shops.

    Mark, at the Jobcentre, in Williamsson Sq., has told me the web-shop was a hobby.


    And the Jobcentre have put me on the Work Programme, even if I’ve had this web-shop.

    I have been in several meetings with the Jobcentre in Sunderland, and Ingeus in Sunderland and Liverpool regarding if I should have really been on a self-employment-programme ran by the Jobcentre.


    Rather than being on the Work Programme.

    Since Ralph at Elect, in Liverpool has told me the Work Programme has no founds for marketing.

    Even if Sencia mentioned they could give me founds for marketing, when I was on the Sencia-programme.


    But then my web-shop was so much attacked by hackers, so I didn’t want to advertice for an unstable business.

    No, with my new design, (which I’ve contacted patent-offices about, since it’s a click-shop using Javascript, which is inituive, I think, and could be used in other web-shops as well, I think. And this invetion, is my own invention, which I made in 2011, I think it must have been, when I made my own web-shop-solution, after all the attacks on the osCommerce web-shop).


    So there’s also my invention, (the click-shop), in this.

    I please don’t want to lose the rights for this invention, which could hopefully be sold to other people who want’s to start web-shops, possibly at least, I hope.

    So I think there are possibilities here.

    Now the web-shop is stable and ready to be broader marketed, I think.

    I hope to find some Jobcentre-programme, or job-cafes, like the Jobcentre adviced me about, which have founds for this broad marketing.


    But at the moment I have no money, so I don’t understand why you’ve stopped a payment I’ve signed for.

    Because this is just part-time-jobs, which I spend 5-10 hours a week running.

    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Sep 10, 2012 at 1:28 PM
    Subject: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,


    I’m refering to your letter, from 5/9, which I received today.
    The work I did, (on the mentioned forms), was only a few hours.

    When I went to sign on, at the Jobcentre, four weeks ago, on Thursday.


    I wasn’t allowed to sign on.

    But I had to have a ‘funny un-scheduled meeting’, (I’d call it), first.

    Which I didn’t get to prepare for, at home.

    In this meeting I informed that on my two, small businesses, I worked _less_ than 16 hours a week.

    (Since this was some kind of limit, I was told).
    I also informed that my businesses ran in minus.


    And that I didn’t earn any money on them yet.
    You say a letter was generated on 28/8.
    I got a letter on Friday, last week.
    That’s 7/9.


    How can the letter use this long time?

    And how the sanction started on 17/8.

    How can you send a letter about that, on 28/8?
    That’s something to complain about I think.


    Because in the meeting I was told I would sign as usual, untill I heard from you.

    But this hasn’t happened.

    I signed on, on Thursday, two weeks ago, on Thursday.

    But I didn’t get any money on Tuesday, last week.

    So I had a protest, on Thursday last week.

    And got the generated, (and very slow), letter, on Friday, last week.

    How can you inform about a desition almost a month after the desition is made?

    It should be the other way around, I think.


    Inform about the desition in advance.

    This is a business, that I’ve had for two years now.

    And the Jobcentre have previously called it a ‘hobby’.
    Now I have no money.
    I’m going to read the form, and try to understand how to get money.

    Should I apply for Income Benefit, since I have no income yet, from these two, small businesses.


    Maybe next year, or something, I can get some income from them.

    Thanks in advance for a reply regarding this.

    I’ll also try to get the form sent back later today.

    Best regards,
    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sat, Sep 8, 2012 at 12:37 PM
    Subject: Update/Fwd: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    today I got a new letter from you, (which I attach).

    You tell me to post some forms for you, but no forms were enclosed.
    I don’t have money for printer-ink or postage since I didn’t get the payment on Tuesday, (which I signed for last week).

    Can I go to the Jobcentre in Edge Lane, (where I used to go when I lived in Fairfield, earlier this year), and fill out the forms?
    You say I have to send the forms no later than five days after my sign-in-day.

    But my sign-in-day was Thursday last week, and that’s already more than five days ago, today, and I got your letter today.
    I also think it’s like the Jobcentre have tried to trigger a reaction from me, (like I write in my e-mail yesterday), since you just stop sending my Jobseekers Allowance from 17/8.

    You should have told me this well in advance of 17/8 then.
    But you tell me this on 7/8.

    I would please like to you to have a look at that fact, in case you forget it in all the other information here.

    Because if you inform about decitions almost a month later, then people are going to be misarable, and desperate, because they aren’t going to understand anything, and they are going to be hungry, and worry about how to pay their bills, to get money for food, etc.

    And they are going to feel humiliated.

    I don’t it should be necessary to explain this.

    Because it’s well known that people need food, etc.

    So I wanted to please complain about this again.

    So if you could send me the missing payment as soon as possible please, and also the relevant forms, (which I didn’t get with your letter today), then I’ll buy stamps, and send the forms back as soon as possible.

    Thanks in advance for any help with this!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Fri, Sep 7, 2012 at 1:23 PM
    Subject: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Hi,

    I’m refering to your letter of 3/9 which I got in the post today.
    First I want to complain that I’ve gotten a lot of grey hairs due to your lack of communication, the last couple of days.


    I signed for a payment on Thursday last week, at the Jobcentre in Aintree.
    So I should have gotten that payment on Tuesday, but I didn’t get it, so now I have no money.
    My agreement with the Jobcentre in Aintree was that I would hear from Birkenhead and then we would take it from there.
    But you have broken that agreement.

    Because I was going to sign on as usual, in the mean-time.

    But you messed with a payment in the meantime.

    So that means you have broken an agreement and been doing fraud, (I think I have to say), and made me not get food, and made me get a lot of new grey hair, and you also made me have a protest due to the missing payment/fraud, yesterday.

    You don’t seem to take people serious.

    It’s really no change in my income.
    I don’t get any income from my two small businesses, since they don’t earn money yet.

    So this is really just dumb.
    I’ve been told at the Jobcentre in Williamsson Sq., a couple of years ago, that there is no limit on how long I can claim Jobseekers Allowance.


    I asked about this since I was curious due to the Finance Crises.
    But now you write about the tax-years 2006 and 2007.

    I worked at Arvarto, (first for Randstand and then for Arvato), from 2005 to 2006.

    And then as self-employed untill 2008.

    So I have been working for many years in the UK.

    So I have the right to Jobseekers Allowance like I’m from the EU, I’ve been told by EFTA.

    What I am supposed to do now?

    Your missing payment have left me with no money, and I have no income from my two businesses.


    You punish me for showing initiative, and try to start businesses, I think.


    My food and electricity is soon running out.

    What am I supposed to do?

    How can you make mistakes like this?

    Erik Ribsskog


    12 attachments

    web shop december 2011.jpg
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    january 2012 detailed.jpg
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    january 2012 balance.jpg
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    february 2012.jpg
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    march 2012.jpg
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    april 2012.jpg
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    may 2012.jpg
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    june 2012.jpg
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    july 2012.jpg
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    august 2012.jpg
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    book keeping book publishing august (march to august) 2012.jpg
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    brev lcc.jpg
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  • Jeg sendte en e-post til the Jobcentre


    Gmail – To: Laura Murphy, Income Management Officer/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>


    To: Laura Murphy, Income Management Officer/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint



    Erik Ribsskog

    <eribsskog@gmail.com>

    Thu, Nov 1, 2012 at 6:54 PM

    To:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Nov 1, 2012 at 6:53 PM
    Subject: To: Laura Murphy, Income Management Officer/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: csc@lht.co.uk

    Hi,

    I’m refering to your letter from 24/10, which I recieved today.

    I’m forwarding you an e-mail which I sent to the Council today, to update you about the situation with the Housing Benefit.

    I also attach a letter from the Council, which I got today, regarding this.


    The Jobcentre now owes me more than £700 in Jobseekers Allowances, (five missing forthnightly payments).

    But I’m working a lot with trying to get this solved, and I contact them about this every day, or so.

    So I hope it’s going to be solved as soon as possible.

    I also copy this e-mail to the Jobcentre, so perhaps they understand that I need my Jobseekers Allowance to make my budget go around, at the moment.


    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Nov 1, 2012 at 6:16 PM
    Subject: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: benefits.service@liverpooldirectlimited.co.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>

    Hi,

    I’m refering to your letter from 30/10 which I recieved today.
    You write that I have two small businesses.

    These are really hobbies, like the Jobcentre have called them earlier.


    The first hobby-business, is a couple of years old, and is both a small web-shop, which works, but it’s also to have an online portifolio, when I apply for Web Design-jobs, since I’m unemployed and a full-time jobseeker.


    So these hobby-businesses are something I do on my spare-time.

    The second hobby-business are books I’ve written about my life in Norway, before I had to go as a refugee to the UK.
    But these royalites aren’t that much.

    Like this month I didn’t get any income, since I didn’t sell enough books, to get over the payment-threshold, of ten dollars, which CreateSpace/Amazon have for self-publised books.

    So I’m not full-time self-employed, like the Jobcentre seem to think.

    They haven’t sent me my Jobseekers Allowance, for more than two months, even if I’ve showed them the book-keeping for these hobby-businesses.


    They are perhaps infected by some communists or Al Quaida or something, and mess with me.

    Who knows.
    I hope it’s enought that I send you, (again), the book-keeping, for these two hobby-businesses.

    I also forward this e-mail to a lot of organisations to warn about that there’s something wrong at the Jobcentre, it seems.

    Please just contact me if there’s something I’ve forgotten to explain about.


    Best regards,

    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Tue, Sep 11, 2012 at 8:56 PM
    Subject: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    I attached the earlier mentioned form and also the book-keeping for my two, small businesses.
    You write in your letter from 5/9 that I should advice you as soon as possible if I have not yet recieved any pay from my businesses.


    That’s right, these businesses run a bit in minus yet, so I have still not recieved any payment from any of these two businesses.
    Also, I think I should add that my web-shop have been attacked a lot.


    It has been hacked a lot and also hi-jacked from One, (by e-mailing them a hoax-e-mail).

    And it has even been ridiculed on a TV-programme called Tweet 4 Tweet, about the internet, on the ‘Norwegian BBC’, that’s NRK 3.


    So that’s why it has sold less lately, I guess, due to bad publicity, towards this litle business, on state television, in Norway.

    I have no idea why I’m being attacked this much, but I’m more or less a refugee, from Norway, having heard there I’m followed by the ‘mafian’, in 2003, and I was the viction of a murder-atempt, in 2005, but Police don’t investigate, for some reason.

    Also, the UK have almost doubled the postage for packs like I send to Norway, this spring.

    So I’ve had to raise prices, which isn’t good for the turn-over.

    And I depend on a high turn-over if this business is going to be succesfull.


    But good marketing could still make it sucessful, I think.
    So I haven’t given up.

    I also refer to the web-shop(s), (I have one for Norway, one for the UK etc., since I’ve made my own design, since osCommerce was hacked so much, so I’ve made my own, ‘hacker-proof’ design, witch is in HTML, which can’t be hacked, I think), in my cover-letters.


    Since I’m an IT-graduate, I apply for Web Design jobs and other IT-jobs.

    Then one almost really have to have a portifolio, because employers ask to see your work.

    And that’s why I accept to lose like £10 a month on my web-shops, because they are also my web-design-portifolio.


    Hope that makes sense.

    Latetely I’ve also started self-publishing.

    I’ve had a blog for five years, and have a lot of material on my blog.

    And some of the material is well suited for being published as books, I think.


    So I’ve started publishing some old blog-material as books.

    But that’s something that I’ve quite recently started with.

    The web-shop was my first business.

    Please just ask me if there is anything I should explain more about on the form, etc.

    Ingeus, (Mary Stevenson), in Sunderland, told me to do book-keeping for my web-shops.

    Mark, at the Jobcentre, in Williamsson Sq., has told me the web-shop was a hobby.


    And the Jobcentre have put me on the Work Programme, even if I’ve had this web-shop.

    I have been in several meetings with the Jobcentre in Sunderland, and Ingeus in Sunderland and Liverpool regarding if I should have really been on a self-employment-programme ran by the Jobcentre.


    Rather than being on the Work Programme.

    Since Ralph at Elect, in Liverpool has told me the Work Programme has no founds for marketing.

    Even if Sencia mentioned they could give me founds for marketing, when I was on the Sencia-programme.


    But then my web-shop was so much attacked by hackers, so I didn’t want to advertice for an unstable business.

    No, with my new design, (which I’ve contacted patent-offices about, since it’s a click-shop using Javascript, which is inituive, I think, and could be used in other web-shops as well, I think. And this invetion, is my own invention, which I made in 2011, I think it must have been, when I made my own web-shop-solution, after all the attacks on the osCommerce web-shop).


    So there’s also my invention, (the click-shop), in this.

    I please don’t want to lose the rights for this invention, which could hopefully be sold to other people who want’s to start web-shops, possibly at least, I hope.

    So I think there are possibilities here.

    Now the web-shop is stable and ready to be broader marketed, I think.

    I hope to find some Jobcentre-programme, or job-cafes, like the Jobcentre adviced me about, which have founds for this broad marketing.


    But at the moment I have no money, so I don’t understand why you’ve stopped a payment I’ve signed for.

    Because this is just part-time-jobs, which I spend 5-10 hours a week running.

    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Sep 10, 2012 at 1:28 PM
    Subject: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,


    I’m refering to your letter, from 5/9, which I received today.
    The work I did, (on the mentioned forms), was only a few hours.

    When I went to sign on, at the Jobcentre, four weeks ago, on Thursday.


    I wasn’t allowed to sign on.

    But I had to have a ‘funny un-scheduled meeting’, (I’d call it), first.

    Which I didn’t get to prepare for, at home.

    In this meeting I informed that on my two, small businesses, I worked _less_ than 16 hours a week.

    (Since this was some kind of limit, I was told).
    I also informed that my businesses ran in minus.


    And that I didn’t earn any money on them yet.
    You say a letter was generated on 28/8.
    I got a letter on Friday, last week.
    That’s 7/9.


    How can the letter use this long time?

    And how the sanction started on 17/8.

    How can you send a letter about that, on 28/8?
    That’s something to complain about I think.


    Because in the meeting I was told I would sign as usual, untill I heard from you.

    But this hasn’t happened.

    I signed on, on Thursday, two weeks ago, on Thursday.

    But I didn’t get any money on Tuesday, last week.

    So I had a protest, on Thursday last week.

    And got the generated, (and very slow), letter, on Friday, last week.

    How can you inform about a desition almost a month after the desition is made?

    It should be the other way around, I think.


    Inform about the desition in advance.

    This is a business, that I’ve had for two years now.

    And the Jobcentre have previously called it a ‘hobby’.
    Now I have no money.
    I’m going to read the form, and try to understand how to get money.

    Should I apply for Income Benefit, since I have no income yet, from these two, small businesses.


    Maybe next year, or something, I can get some income from them.

    Thanks in advance for a reply regarding this.

    I’ll also try to get the form sent back later today.

    Best regards,
    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sat, Sep 8, 2012 at 12:37 PM
    Subject: Update/Fwd: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    today I got a new letter from you, (which I attach).

    You tell me to post some forms for you, but no forms were enclosed.
    I don’t have money for printer-ink or postage since I didn’t get the payment on Tuesday, (which I signed for last week).

    Can I go to the Jobcentre in Edge Lane, (where I used to go when I lived in Fairfield, earlier this year), and fill out the forms?
    You say I have to send the forms no later than five days after my sign-in-day.

    But my sign-in-day was Thursday last week, and that’s already more than five days ago, today, and I got your letter today.
    I also think it’s like the Jobcentre have tried to trigger a reaction from me, (like I write in my e-mail yesterday), since you just stop sending my Jobseekers Allowance from 17/8.

    You should have told me this well in advance of 17/8 then.
    But you tell me this on 7/8.

    I would please like to you to have a look at that fact, in case you forget it in all the other information here.

    Because if you inform about decitions almost a month later, then people are going to be misarable, and desperate, because they aren’t going to understand anything, and they are going to be hungry, and worry about how to pay their bills, to get money for food, etc.

    And they are going to feel humiliated.

    I don’t it should be necessary to explain this.

    Because it’s well known that people need food, etc.

    So I wanted to please complain about this again.

    So if you could send me the missing payment as soon as possible please, and also the relevant forms, (which I didn’t get with your letter today), then I’ll buy stamps, and send the forms back as soon as possible.

    Thanks in advance for any help with this!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Fri, Sep 7, 2012 at 1:23 PM
    Subject: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Hi,

    I’m refering to your letter of 3/9 which I got in the post today.
    First I want to complain that I’ve gotten a lot of grey hairs due to your lack of communication, the last couple of days.


    I signed for a payment on Thursday last week, at the Jobcentre in Aintree.
    So I should have gotten that payment on Tuesday, but I didn’t get it, so now I have no money.
    My agreement with the Jobcentre in Aintree was that I would hear from Birkenhead and then we would take it from there.
    But you have broken that agreement.

    Because I was going to sign on as usual, in the mean-time.

    But you messed with a payment in the meantime.

    So that means you have broken an agreement and been doing fraud, (I think I have to say), and made me not get food, and made me get a lot of new grey hair, and you also made me have a protest due to the missing payment/fraud, yesterday.

    You don’t seem to take people serious.

    It’s really no change in my income.
    I don’t get any income from my two small businesses, since they don’t earn money yet.

    So this is really just dumb.
    I’ve been told at the Jobcentre in Williamsson Sq., a couple of years ago, that there is no limit on how long I can claim Jobseekers Allowance.


    I asked about this since I was curious due to the Finance Crises.
    But now you write about the tax-years 2006 and 2007.

    I worked at Arvarto, (first for Randstand and then for Arvato), from 2005 to 2006.

    And then as self-employed untill 2008.

    So I have been working for many years in the UK.

    So I have the right to Jobseekers Allowance like I’m from the EU, I’ve been told by EFTA.

    What I am supposed to do now?

    Your missing payment have left me with no money, and I have no income from my two businesses.


    You punish me for showing initiative, and try to start businesses, I think.


    My food and electricity is soon running out.

    What am I supposed to do?

    How can you make mistakes like this?

    Erik Ribsskog


    brev lcc.jpg
    402K

    PS.

    Her er vedlegget:

    brev lcc

  • Jeg sendte en e-post til Liverpool Housing Trust


    Gmail – To: Laura Murphy, Income Management Officer/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    To: Laura Murphy, Income Management Officer/Fwd: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 6:53 PM

    To:
    csc@lht.co.uk

    Hi,

    I’m refering to your letter from 24/10, which I recieved today.

    I’m forwarding you an e-mail which I sent to the Council today, to update you about the situation with the Housing Benefit.

    I also attach a letter from the Council, which I got today, regarding this.


    The Jobcentre now owes me more than £700 in Jobseekers Allowances, (five missing forthnightly payments).

    But I’m working a lot with trying to get this solved, and I contact them about this every day, or so.

    So I hope it’s going to be solved as soon as possible.

    I also copy this e-mail to the Jobcentre, so perhaps they understand that I need my Jobseekers Allowance to make my budget go around, at the moment.


    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Thu, Nov 1, 2012 at 6:16 PM
    Subject: To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: benefits.service@liverpooldirectlimited.co.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>

    Hi,

    I’m refering to your letter from 30/10 which I recieved today.
    You write that I have two small businesses.

    These are really hobbies, like the Jobcentre have called them earlier.


    The first hobby-business, is a couple of years old, and is both a small web-shop, which works, but it’s also to have an online portifolio, when I apply for Web Design-jobs, since I’m unemployed and a full-time jobseeker.


    So these hobby-businesses are something I do on my spare-time.

    The second hobby-business are books I’ve written about my life in Norway, before I had to go as a refugee to the UK.
    But these royalites aren’t that much.

    Like this month I didn’t get any income, since I didn’t sell enough books, to get over the payment-threshold, of ten dollars, which CreateSpace/Amazon have for self-publised books.

    So I’m not full-time self-employed, like the Jobcentre seem to think.

    They haven’t sent me my Jobseekers Allowance, for more than two months, even if I’ve showed them the book-keeping for these hobby-businesses.


    They are perhaps infected by some communists or Al Quaida or something, and mess with me.

    Who knows.
    I hope it’s enought that I send you, (again), the book-keeping, for these two hobby-businesses.

    I also forward this e-mail to a lot of organisations to warn about that there’s something wrong at the Jobcentre, it seems.

    Please just contact me if there’s something I’ve forgotten to explain about.


    Best regards,

    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Tue, Sep 11, 2012 at 8:56 PM
    Subject: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    I attached the earlier mentioned form and also the book-keeping for my two, small businesses.
    You write in your letter from 5/9 that I should advice you as soon as possible if I have not yet recieved any pay from my businesses.


    That’s right, these businesses run a bit in minus yet, so I have still not recieved any payment from any of these two businesses.
    Also, I think I should add that my web-shop have been attacked a lot.


    It has been hacked a lot and also hi-jacked from One, (by e-mailing them a hoax-e-mail).

    And it has even been ridiculed on a TV-programme called Tweet 4 Tweet, about the internet, on the ‘Norwegian BBC’, that’s NRK 3.


    So that’s why it has sold less lately, I guess, due to bad publicity, towards this litle business, on state television, in Norway.

    I have no idea why I’m being attacked this much, but I’m more or less a refugee, from Norway, having heard there I’m followed by the ‘mafian’, in 2003, and I was the viction of a murder-atempt, in 2005, but Police don’t investigate, for some reason.

    Also, the UK have almost doubled the postage for packs like I send to Norway, this spring.

    So I’ve had to raise prices, which isn’t good for the turn-over.

    And I depend on a high turn-over if this business is going to be succesfull.


    But good marketing could still make it sucessful, I think.
    So I haven’t given up.

    I also refer to the web-shop(s), (I have one for Norway, one for the UK etc., since I’ve made my own design, since osCommerce was hacked so much, so I’ve made my own, ‘hacker-proof’ design, witch is in HTML, which can’t be hacked, I think), in my cover-letters.


    Since I’m an IT-graduate, I apply for Web Design jobs and other IT-jobs.

    Then one almost really have to have a portifolio, because employers ask to see your work.

    And that’s why I accept to lose like £10 a month on my web-shops, because they are also my web-design-portifolio.


    Hope that makes sense.

    Latetely I’ve also started self-publishing.

    I’ve had a blog for five years, and have a lot of material on my blog.

    And some of the material is well suited for being published as books, I think.


    So I’ve started publishing some old blog-material as books.

    But that’s something that I’ve quite recently started with.

    The web-shop was my first business.

    Please just ask me if there is anything I should explain more about on the form, etc.

    Ingeus, (Mary Stevenson), in Sunderland, told me to do book-keeping for my web-shops.

    Mark, at the Jobcentre, in Williamsson Sq., has told me the web-shop was a hobby.


    And the Jobcentre have put me on the Work Programme, even if I’ve had this web-shop.

    I have been in several meetings with the Jobcentre in Sunderland, and Ingeus in Sunderland and Liverpool regarding if I should have really been on a self-employment-programme ran by the Jobcentre.


    Rather than being on the Work Programme.

    Since Ralph at Elect, in Liverpool has told me the Work Programme has no founds for marketing.

    Even if Sencia mentioned they could give me founds for marketing, when I was on the Sencia-programme.


    But then my web-shop was so much attacked by hackers, so I didn’t want to advertice for an unstable business.

    No, with my new design, (which I’ve contacted patent-offices about, since it’s a click-shop using Javascript, which is inituive, I think, and could be used in other web-shops as well, I think. And this invetion, is my own invention, which I made in 2011, I think it must have been, when I made my own web-shop-solution, after all the attacks on the osCommerce web-shop).


    So there’s also my invention, (the click-shop), in this.

    I please don’t want to lose the rights for this invention, which could hopefully be sold to other people who want’s to start web-shops, possibly at least, I hope.

    So I think there are possibilities here.

    Now the web-shop is stable and ready to be broader marketed, I think.

    I hope to find some Jobcentre-programme, or job-cafes, like the Jobcentre adviced me about, which have founds for this broad marketing.


    But at the moment I have no money, so I don’t understand why you’ve stopped a payment I’ve signed for.

    Because this is just part-time-jobs, which I spend 5-10 hours a week running.

    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Sep 10, 2012 at 1:28 PM
    Subject: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,


    I’m refering to your letter, from 5/9, which I received today.
    The work I did, (on the mentioned forms), was only a few hours.

    When I went to sign on, at the Jobcentre, four weeks ago, on Thursday.


    I wasn’t allowed to sign on.

    But I had to have a ‘funny un-scheduled meeting’, (I’d call it), first.

    Which I didn’t get to prepare for, at home.

    In this meeting I informed that on my two, small businesses, I worked _less_ than 16 hours a week.

    (Since this was some kind of limit, I was told).
    I also informed that my businesses ran in minus.


    And that I didn’t earn any money on them yet.
    You say a letter was generated on 28/8.
    I got a letter on Friday, last week.
    That’s 7/9.


    How can the letter use this long time?

    And how the sanction started on 17/8.

    How can you send a letter about that, on 28/8?
    That’s something to complain about I think.


    Because in the meeting I was told I would sign as usual, untill I heard from you.

    But this hasn’t happened.

    I signed on, on Thursday, two weeks ago, on Thursday.

    But I didn’t get any money on Tuesday, last week.

    So I had a protest, on Thursday last week.

    And got the generated, (and very slow), letter, on Friday, last week.

    How can you inform about a desition almost a month after the desition is made?

    It should be the other way around, I think.


    Inform about the desition in advance.

    This is a business, that I’ve had for two years now.

    And the Jobcentre have previously called it a ‘hobby’.
    Now I have no money.
    I’m going to read the form, and try to understand how to get money.

    Should I apply for Income Benefit, since I have no income yet, from these two, small businesses.


    Maybe next year, or something, I can get some income from them.

    Thanks in advance for a reply regarding this.

    I’ll also try to get the form sent back later today.

    Best regards,
    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sat, Sep 8, 2012 at 12:37 PM
    Subject: Update/Fwd: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    today I got a new letter from you, (which I attach).

    You tell me to post some forms for you, but no forms were enclosed.
    I don’t have money for printer-ink or postage since I didn’t get the payment on Tuesday, (which I signed for last week).

    Can I go to the Jobcentre in Edge Lane, (where I used to go when I lived in Fairfield, earlier this year), and fill out the forms?
    You say I have to send the forms no later than five days after my sign-in-day.

    But my sign-in-day was Thursday last week, and that’s already more than five days ago, today, and I got your letter today.
    I also think it’s like the Jobcentre have tried to trigger a reaction from me, (like I write in my e-mail yesterday), since you just stop sending my Jobseekers Allowance from 17/8.

    You should have told me this well in advance of 17/8 then.
    But you tell me this on 7/8.

    I would please like to you to have a look at that fact, in case you forget it in all the other information here.

    Because if you inform about decitions almost a month later, then people are going to be misarable, and desperate, because they aren’t going to understand anything, and they are going to be hungry, and worry about how to pay their bills, to get money for food, etc.

    And they are going to feel humiliated.

    I don’t it should be necessary to explain this.

    Because it’s well known that people need food, etc.

    So I wanted to please complain about this again.

    So if you could send me the missing payment as soon as possible please, and also the relevant forms, (which I didn’t get with your letter today), then I’ll buy stamps, and send the forms back as soon as possible.

    Thanks in advance for any help with this!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Fri, Sep 7, 2012 at 1:23 PM
    Subject: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Hi,

    I’m refering to your letter of 3/9 which I got in the post today.
    First I want to complain that I’ve gotten a lot of grey hairs due to your lack of communication, the last couple of days.


    I signed for a payment on Thursday last week, at the Jobcentre in Aintree.
    So I should have gotten that payment on Tuesday, but I didn’t get it, so now I have no money.
    My agreement with the Jobcentre in Aintree was that I would hear from Birkenhead and then we would take it from there.
    But you have broken that agreement.

    Because I was going to sign on as usual, in the mean-time.

    But you messed with a payment in the meantime.

    So that means you have broken an agreement and been doing fraud, (I think I have to say), and made me not get food, and made me get a lot of new grey hair, and you also made me have a protest due to the missing payment/fraud, yesterday.

    You don’t seem to take people serious.

    It’s really no change in my income.
    I don’t get any income from my two small businesses, since they don’t earn money yet.

    So this is really just dumb.
    I’ve been told at the Jobcentre in Williamsson Sq., a couple of years ago, that there is no limit on how long I can claim Jobseekers Allowance.


    I asked about this since I was curious due to the Finance Crises.
    But now you write about the tax-years 2006 and 2007.

    I worked at Arvarto, (first for Randstand and then for Arvato), from 2005 to 2006.

    And then as self-employed untill 2008.

    So I have been working for many years in the UK.

    So I have the right to Jobseekers Allowance like I’m from the EU, I’ve been told by EFTA.

    What I am supposed to do now?

    Your missing payment have left me with no money, and I have no income from my two businesses.


    You punish me for showing initiative, and try to start businesses, I think.


    My food and electricity is soon running out.

    What am I supposed to do?

    How can you make mistakes like this?

    Erik Ribsskog


    brev lcc.jpg
    402K

    PS.

    Her er vedlegget:

    brev lcc

  • Jeg sendte en e-post til Liverpool City Council


    Gmail – To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    To: R Williams, Benefit Officer – Ref: 10055749/Fwd: Form/Fwd: New update/Fwd: Update/Fwd: Complaint



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 6:16 PM

    To:
    benefits.service@liverpooldirectlimited.co.uk

    Cc:
    CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>

    Hi,

    I’m refering to your letter from 30/10 which I recieved today.
    You write that I have two small businesses.

    These are really hobbies, like the Jobcentre have called them earlier.


    The first hobby-business, is a couple of years old, and is both a small web-shop, which works, but it’s also to have an online portifolio, when I apply for Web Design-jobs, since I’m unemployed and a full-time jobseeker.


    So these hobby-businesses are something I do on my spare-time.

    The second hobby-business are books I’ve written about my life in Norway, before I had to go as a refugee to the UK.
    But these royalites aren’t that much.

    Like this month I didn’t get any income, since I didn’t sell enough books, to get over the payment-threshold, of ten dollars, which CreateSpace/Amazon have for self-publised books.

    So I’m not full-time self-employed, like the Jobcentre seem to think.

    They haven’t sent me my Jobseekers Allowance, for more than two months, even if I’ve showed them the book-keeping for these hobby-businesses.


    They are perhaps infected by some communists or Al Quaida or something, and mess with me.

    Who knows.
    I hope it’s enought that I send you, (again), the book-keeping, for these two hobby-businesses.

    I also forward this e-mail to a lot of organisations to warn about that there’s something wrong at the Jobcentre, it seems.

    Please just contact me if there’s something I’ve forgotten to explain about.


    Best regards,

    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Tue, Sep 11, 2012 at 8:56 PM
    Subject: Form/Fwd: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    I attached the earlier mentioned form and also the book-keeping for my two, small businesses.
    You write in your letter from 5/9 that I should advice you as soon as possible if I have not yet recieved any pay from my businesses.


    That’s right, these businesses run a bit in minus yet, so I have still not recieved any payment from any of these two businesses.
    Also, I think I should add that my web-shop have been attacked a lot.


    It has been hacked a lot and also hi-jacked from One, (by e-mailing them a hoax-e-mail).

    And it has even been ridiculed on a TV-programme called Tweet 4 Tweet, about the internet, on the ‘Norwegian BBC’, that’s NRK 3.


    So that’s why it has sold less lately, I guess, due to bad publicity, towards this litle business, on state television, in Norway.

    I have no idea why I’m being attacked this much, but I’m more or less a refugee, from Norway, having heard there I’m followed by the ‘mafian’, in 2003, and I was the viction of a murder-atempt, in 2005, but Police don’t investigate, for some reason.

    Also, the UK have almost doubled the postage for packs like I send to Norway, this spring.

    So I’ve had to raise prices, which isn’t good for the turn-over.

    And I depend on a high turn-over if this business is going to be succesfull.


    But good marketing could still make it sucessful, I think.
    So I haven’t given up.

    I also refer to the web-shop(s), (I have one for Norway, one for the UK etc., since I’ve made my own design, since osCommerce was hacked so much, so I’ve made my own, ‘hacker-proof’ design, witch is in HTML, which can’t be hacked, I think), in my cover-letters.


    Since I’m an IT-graduate, I apply for Web Design jobs and other IT-jobs.

    Then one almost really have to have a portifolio, because employers ask to see your work.

    And that’s why I accept to lose like £10 a month on my web-shops, because they are also my web-design-portifolio.


    Hope that makes sense.

    Latetely I’ve also started self-publishing.

    I’ve had a blog for five years, and have a lot of material on my blog.

    And some of the material is well suited for being published as books, I think.


    So I’ve started publishing some old blog-material as books.

    But that’s something that I’ve quite recently started with.

    The web-shop was my first business.

    Please just ask me if there is anything I should explain more about on the form, etc.

    Ingeus, (Mary Stevenson), in Sunderland, told me to do book-keeping for my web-shops.

    Mark, at the Jobcentre, in Williamsson Sq., has told me the web-shop was a hobby.


    And the Jobcentre have put me on the Work Programme, even if I’ve had this web-shop.

    I have been in several meetings with the Jobcentre in Sunderland, and Ingeus in Sunderland and Liverpool regarding if I should have really been on a self-employment-programme ran by the Jobcentre.


    Rather than being on the Work Programme.

    Since Ralph at Elect, in Liverpool has told me the Work Programme has no founds for marketing.

    Even if Sencia mentioned they could give me founds for marketing, when I was on the Sencia-programme.


    But then my web-shop was so much attacked by hackers, so I didn’t want to advertice for an unstable business.

    No, with my new design, (which I’ve contacted patent-offices about, since it’s a click-shop using Javascript, which is inituive, I think, and could be used in other web-shops as well, I think. And this invetion, is my own invention, which I made in 2011, I think it must have been, when I made my own web-shop-solution, after all the attacks on the osCommerce web-shop).


    So there’s also my invention, (the click-shop), in this.

    I please don’t want to lose the rights for this invention, which could hopefully be sold to other people who want’s to start web-shops, possibly at least, I hope.

    So I think there are possibilities here.

    Now the web-shop is stable and ready to be broader marketed, I think.

    I hope to find some Jobcentre-programme, or job-cafes, like the Jobcentre adviced me about, which have founds for this broad marketing.


    But at the moment I have no money, so I don’t understand why you’ve stopped a payment I’ve signed for.

    Because this is just part-time-jobs, which I spend 5-10 hours a week running.

    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Sep 10, 2012 at 1:28 PM
    Subject: New update/Fwd: Update/Fwd: Complaint
    To: Contact-Us@jobcentreplus.gsi.gov.uk
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,


    I’m refering to your letter, from 5/9, which I received today.
    The work I did, (on the mentioned forms), was only a few hours.

    When I went to sign on, at the Jobcentre, four weeks ago, on Thursday.


    I wasn’t allowed to sign on.

    But I had to have a ‘funny un-scheduled meeting’, (I’d call it), first.

    Which I didn’t get to prepare for, at home.

    In this meeting I informed that on my two, small businesses, I worked _less_ than 16 hours a week.

    (Since this was some kind of limit, I was told).
    I also informed that my businesses ran in minus.


    And that I didn’t earn any money on them yet.
    You say a letter was generated on 28/8.
    I got a letter on Friday, last week.
    That’s 7/9.


    How can the letter use this long time?

    And how the sanction started on 17/8.

    How can you send a letter about that, on 28/8?
    That’s something to complain about I think.


    Because in the meeting I was told I would sign as usual, untill I heard from you.

    But this hasn’t happened.

    I signed on, on Thursday, two weeks ago, on Thursday.

    But I didn’t get any money on Tuesday, last week.

    So I had a protest, on Thursday last week.

    And got the generated, (and very slow), letter, on Friday, last week.

    How can you inform about a desition almost a month after the desition is made?

    It should be the other way around, I think.


    Inform about the desition in advance.

    This is a business, that I’ve had for two years now.

    And the Jobcentre have previously called it a ‘hobby’.
    Now I have no money.
    I’m going to read the form, and try to understand how to get money.

    Should I apply for Income Benefit, since I have no income yet, from these two, small businesses.


    Maybe next year, or something, I can get some income from them.

    Thanks in advance for a reply regarding this.

    I’ll also try to get the form sent back later today.

    Best regards,
    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sat, Sep 8, 2012 at 12:37 PM
    Subject: Update/Fwd: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, benefits.service@liverpooldirectlimited.co.uk

    Hi,

    today I got a new letter from you, (which I attach).

    You tell me to post some forms for you, but no forms were enclosed.
    I don’t have money for printer-ink or postage since I didn’t get the payment on Tuesday, (which I signed for last week).

    Can I go to the Jobcentre in Edge Lane, (where I used to go when I lived in Fairfield, earlier this year), and fill out the forms?
    You say I have to send the forms no later than five days after my sign-in-day.

    But my sign-in-day was Thursday last week, and that’s already more than five days ago, today, and I got your letter today.
    I also think it’s like the Jobcentre have tried to trigger a reaction from me, (like I write in my e-mail yesterday), since you just stop sending my Jobseekers Allowance from 17/8.

    You should have told me this well in advance of 17/8 then.
    But you tell me this on 7/8.

    I would please like to you to have a look at that fact, in case you forget it in all the other information here.

    Because if you inform about decitions almost a month later, then people are going to be misarable, and desperate, because they aren’t going to understand anything, and they are going to be hungry, and worry about how to pay their bills, to get money for food, etc.

    And they are going to feel humiliated.

    I don’t it should be necessary to explain this.

    Because it’s well known that people need food, etc.

    So I wanted to please complain about this again.

    So if you could send me the missing payment as soon as possible please, and also the relevant forms, (which I didn’t get with your letter today), then I’ll buy stamps, and send the forms back as soon as possible.

    Thanks in advance for any help with this!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Fri, Sep 7, 2012 at 1:23 PM
    Subject: Complaint
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Melanie Wright <MWright@ingeus.co.uk>, hv-02.kontakt@mil.no, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, mail.gva@efta.int, billing@spexhost.com, “emb.london” <emb.london@mfa.no>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Hi,

    I’m refering to your letter of 3/9 which I got in the post today.
    First I want to complain that I’ve gotten a lot of grey hairs due to your lack of communication, the last couple of days.


    I signed for a payment on Thursday last week, at the Jobcentre in Aintree.
    So I should have gotten that payment on Tuesday, but I didn’t get it, so now I have no money.
    My agreement with the Jobcentre in Aintree was that I would hear from Birkenhead and then we would take it from there.
    But you have broken that agreement.

    Because I was going to sign on as usual, in the mean-time.

    But you messed with a payment in the meantime.

    So that means you have broken an agreement and been doing fraud, (I think I have to say), and made me not get food, and made me get a lot of new grey hair, and you also made me have a protest due to the missing payment/fraud, yesterday.

    You don’t seem to take people serious.

    It’s really no change in my income.
    I don’t get any income from my two small businesses, since they don’t earn money yet.

    So this is really just dumb.
    I’ve been told at the Jobcentre in Williamsson Sq., a couple of years ago, that there is no limit on how long I can claim Jobseekers Allowance.


    I asked about this since I was curious due to the Finance Crises.
    But now you write about the tax-years 2006 and 2007.

    I worked at Arvarto, (first for Randstand and then for Arvato), from 2005 to 2006.

    And then as self-employed untill 2008.

    So I have been working for many years in the UK.

    So I have the right to Jobseekers Allowance like I’m from the EU, I’ve been told by EFTA.

    What I am supposed to do now?

    Your missing payment have left me with no money, and I have no income from my two businesses.


    You punish me for showing initiative, and try to start businesses, I think.


    My food and electricity is soon running out.

    What am I supposed to do?

    How can you make mistakes like this?

    Erik Ribsskog


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  • Jeg fortsetter å søke jobber. Denne gang som Web Designer


    Gmail – Web Designer (WBA/40731)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Web Designer (WBA/40731)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 4:37 PM

    To:
    rivingtonforge@hotmail.co.uk

    Cc:
    Melanie Wright <MWright@ingeus.co.uk>

    Hi,

    I’m read about this vacancy on the Jobcentre website, and I wanted to please apply for this job.

    I’ve designed my own web-shop, on this URL: http://www.godteposer.net/, so I could design something similar for your company, since you write you want someone to design retail and trade-websites.

    I’ve also designed this web-site, a couple of years ago, (just to show that I have more than one web-site in my online portifolio): http://johncons.angelfire.com/.

    I have a degree in IT from Oslo University College, after studying there, from 2002 to 2004, I’ve also studied for two years, at Norwegian College of Information Technology, in the late eighties and early nineties.

    I attach my CV, and hope to hear back from you!

    Yours sincerely,


    Erik Ribsskog


    CV – Erik Ribsskog.doc
    33K

  • Jeg sendte enda en e-post til Barclays


    Gmail – Re: Home Insurance (KMM1969321I30836L0KM)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Re: Home Insurance (KMM1969321I30836L0KM)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 2:19 PM

    To:
    Internethelp <internethelp@barclays.com>

    Hi,

    I’ve sent you an update about this.

    See my last e-mail, from today.

    Regards,
    Erik Ribsskog

    On Thu, Nov 1, 2012 at 10:12 AM, Internethelp <internethelp@barclays.com> wrote:

    Dear Mr Ribsskog ,

    Thank you for your email dated 31/10/12.

    The Online Banking Email Team (to which this e-mail has been directed)  are only able to assist with queries relating to Online Banking. We can
    only advise you of who you need to contact and the contact details required.

    As previously advised we do not have an email address in order to forward this on. We can log this as a complaint for you but will need your
    contact telephone number and the last four digits of your Barclays sorting code number please.

    Yours sincerely,

    Michelle O’Dowd
    Barclays Bank PLC

    Original Message Follows:
    ————————

    Hi,

    I don’t understand why you can’t just deal with this by e-mail.

    Is it something you don’t want me to have documentation about since you want my mobile-number?

    This seems very strange to me.

    Erik Ribsskog

    On Wed, Oct 31, 2012 at 8:31 AM, Internethelp <internethelp@barclays.com> wrote:

    Dear  Mr. Ribsskog ,

     Thank you for your email dated 30/10/12.

     As we have previously advised we can not email the Insurance Department on your behalf.

     If you would like for us to escalate this on your behalf then we will need to log this as a complaint. If you would like for us to progress
    this
     for you then please contact us again providing us with the following information:

     Your contact telephone number and a preferred time of contact, your full postal code and the last four digits of your Barclays sorting code
     number please. If your complaint is in regards to a Barclays business account can you please supply your business name and your full postal
     code.

     If you are not currently a Barclays customer please only provide your contact telephone number, preferred time of contact and your full postal
     code.

     As soon as this information is received, your complaint will be forwarded to the relevant area for investigation. For security reasons, we are
     obliged to respond to your complaint in writing.

     Alternatively please visit a local Barclays branch if convenient to do so, call our Customer Services Team.

     Personal Customers call: 0845 7 555 555
     Business Customers call: 0845 605 2345
     International Customers call: +44 24 7684 2099

     All available 07:00 – 23:00 (UK times) seven days a week.

     As a further alternative please write to the following address:

     Barclays Bank plc
     Leicester
     LE87 2BB

     Yours sincerely,

     Michelle O’Dowd
     Barclays Bank PLC

     Original Message Follows:
     ————————

     Hi,

     I don’t really want to complain.

     I just want you to send the e-mail to your insurance-department, and to give me a loan, please.

     The Jobcentre owes me more than £700 and I have no other income, so I’m going to need money for electricity etc., in a while.

     Thanks in advance for any help!

     Best regards,

     Erik Ribsskog

     On Tue, Oct 30, 2012 at 2:58 PM, Internethelp <internethelp@barclays.com> wrote:

     Dear  Mr. Ribsskog,

      Thank you for your email dated 30/10/12.

      For us to be able to progress with your complaint could you please contact us again providing us with the following information:

      Your contact telephone number and a preferred time of contact, your full postal code and the last four digits of your Barclays sorting code
      number please. If your complaint is in regards to a Barclays business account can you please supply your business name and your full postal
      code.

      If you are not currently a Barclays customer please only provide your contact telephone number, preferred time of contact and your full postal
      code.

      As soon as this information is received, your complaint will be forwarded to the relevant area for investigation. For security reasons, we are
      obliged to respond to your complaint in writing.

      We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

      Please see our website for further information on how we deal with complaints:
      http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?task=articlegroup&site=pfs&value=3659&menu=3136

      —————–

      Our website : http://www.barclays.co.uk

      Yours sincerely,

      Michelle O’Dowd
      Barclays Bank PLC

      Original Message Follows:
      ————————

      Hi,

      you haven’t exactly adviced that, I think.

      But it’s the details in the first forwarded e-mail in this e-mail that is the case I wonder if I can get some compensation for.

      I also have two small businesses, (that’s why the Jobcentre mess with my jobseekers-allowance, because they lack business-skills, I think, and
      have no real understanding of budgeting and book-keeping), so I could need a loan from Barclays as well, both for my private budget and my
      businesses, since the Jobcentre have started messing with me, and haven’t sent me my Jobseekers Allowance for more than two months.

      For no good reason for me, since both these businesses run in minus.

      But if you could be so kind as to send my case, (in the first e-mail in this e-mail), to your Insurance-department.

       And if Barclays also could please let me have a loan.

      I’m still a bit depressed from the loan-meeting, in 2006, in Barclays, in Water St., in Liverpool.

      So I hope you can just give me a loan online.

      Hope this is alright!

      Yours sincerely,

      Erik Ribsskog

      On Tue, Oct 30, 2012 at 8:17 AM, Internethelp <internethelp@barclays.com> wrote:

      Dear Mr. Ribsskog ,

       Thank you for your email dated 29/10/12.

       We reiterate that there is no email address which we can give, to customers, since this email service is not secure and we cannot, therefore,
       take action on instructions received by this method.

       Whilst written correspondence may appear to be less secure the high volumes of mail do give a level of anonymity and security.

       As previously advised we will be happy to forward this issue to our Customer Care Team for investigation on receipt of the details requested

       Yours sincerely,
       Mike Coy
       Barclays Bank PLC

       Original Message Follows:
       ————————

       Hi,

       I don’t have money for stamps now, you see.

       Since the Jobcentre are messing with my jobseekers-allowance.

       But maybe Barclays could let me have a loan untill the burocrats are finished doing their stuff.

       But I guess it’s no point asking for a loan from you, since I’ve tried that earlier, in 2006, I think it must have been.

       It also seems unlikely to me that a Barclays-department doesn’t have an e-mail address.

       It seems strange to me that you can’t forward them my e-mail.

       Do you think letters are more secure than e-mails?

       It’s also possible to imagine that letters might be insecure.

       It’s known that letters can be opened if one put them over steam.

       Then the glue is going to disolve, and one can read the letter.

       And then put the letter back, and glue the envelope again.

       So I don’t think you correspondance-policy make much sense, unfortunately.

       As far as I can see it at least.

       Regards,

       Erik Ribsskog

       On Mon, Oct 29, 2012 at 9:10 AM, Internethelp <internethelp@barclays.com> wrote:

       Dear  Erik Ribsskog,

        Thank you for your email dated 26/10/12.

        We have to advise that the Home Insurance Team do not have an email address therefore we are unable to forward this to them.

        We use the email service to give general advice and do not discuss anything of a confidential nature.

        We would like to advise that we are aware that there are plans to introduce a secure email service in the near future but do not have any
        timescales at this time.

        If you would like for us to log this as a complaint for you then  contact us again providing us with the following information:

        Your contact telephone number and a preferred time of contact, your full postal code and the last four digits of your Barclays sorting code
        number please. If your complaint is in regards to a Barclays business account can you please supply your business name and your full postal
        code.

        If you are not currently a Barclays customer please only provide your contact telephone number, preferred time of contact and your full
     postal
        code.

        As soon as this information is received, your complaint will be forwarded to the relevant area for investigation. For security reasons, we
     are
        obliged to respond to your complaint in writing.

        We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

        Please see our website for further information on how we deal with complaints:
        http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?task=articlegroup&site=pfs&value=3659&menu=3136

        —————–

        Our website : http://www.barclays.co.uk

        Yours sincerely,

        Michelle O’Dowd
        Barclays Bank PLC

        Original Message Follows:
        ————————

        Hi,

        I don’t ask for a customer accessalbe e-mail address.

        I ask for you to send my e-mail to them.

        So I’m not asking for they’re e-mail address.

        Further, if e-mails aren’t secure why do you use them yourselves?

        This doesn’t make any sense.

        I think Barclays have a confusing policy when it comes to correspondence, and I wanted to complain about this.

        Best regards,

        Erik Ribsskog

        On Fri, Oct 26, 2012 at 2:30 PM, Internethelp <internethelp@barclays.com> wrote:

        Dear Erik Ribsskog,

         Thank you for your email dated 26/10/12.

         We have to advise that we can not forward your email on to the Insurance Department as they do not have a customer accessible email address
         since the email service is not secure.

         We apologise for the inconvenience that this may cause

         Yours sincerely,

         Michelle O’Dowd
         Barclays Bank PLC

         Original Message Follows:
         ————————

         Hi,

         they don’t have an e-mail address?

         Is this the stone-age?

         I’m a bit frustrated now since the Jobcentre has started messing with my Jobseekers Allowance and you tell me you don’t know how to send
         e-mails?

         Erik Ribsskog

         On Fri, Oct 26, 2012 at 9:48 AM, Internethelp <internethelp@barclays.com> wrote:

         Dear Erik Ribsskog,

          Thank you for your email dated 25/10/12.

          We have to advise that we are unable to forward this on to the Home Insurance Department as they do not have access to customer email.

          As previously advised you will need to contact them by telephone or by sending this in writing to the address that was provided in our
        previous
          email to you.

          Once again we apologise for the inconvenience that this has caused you.

          Yours sincerely,

          Michelle O’Dowd
          Barclays Bank PLC

          Original Message Follows:
          ————————

          Hi,

          are you telling me that you can’t forward my e-mail to the right Barclays-deparment?

          This seems very strange to me.

          Some years ago regular post was called ‘snail mail’, that’s why I wanted to send this by e-mail.

          It’s more practical and I haven’t got much money for postage now since the Jobcentre are messing with my jobseekers-allowance.

          This is bad customer-support from Barclays, I think.

          Erik Ribsskog

          On Sat, May 19, 2012 at 9:20 AM, Internethelp <internethelp@barclays.com> wrote:

          Dear Mr. Ribsskog ,

           Thank you for your email dated 17/5/12.

           We at the Online Banking Helpdesk (the area in receipt of your e-mail) have only limited access to your account details and are unable to
          assist
           with this type of request. Please accept our apologies for any inconvenience this may cause.
           Additionally we are not able to direct this query to your branch as it has been received by e-mail, which is considered a non secure
     method
        of
           communication.

           We would suggest that you send your request, in writing, to:

           Home Insurance Claim
           Barclays Bank plc
           Leicester
           Leics.         LE87 2BB
           ———————–

           Yours sincerely,
           Mike Coy
           Barclays Bank PLC

           Original Message Follows:
           ————————

           Hi,

           I’d like to deal with this in writing please, if it’s alright.

           So if you could please just forward this e-mail to your Home Insurance-department?

           Thanks in advance for any help!

           Best regards,

           Erik Ribsskog

           On Mon, May 14, 2012 at 11:49 AM, Internethelp <internethelp@barclays.com> wrote:

           Dear Erik Ribsskog,

           Thank you for your email dated 13/5/12.

           Due to the nature of your query, can you please contact the Home Insurance Department direct on the number below:

           Home Insurance: General Enquiries – 0800 0150 246 or from overseas  0044 800 027 9844.
           Monday – Friday 08:00 – 22:00, Saturday 08:00 – 18:00, Sunday & Bank Holidays 10:00 – 16:00 (all UK times).

           Home Insurance: Claims -08000279844 or from overseas 0044 800 027 9844 (24 hours, 365 days a year)

           Home Insurance: Quotes – Barclays Insurance Services on 0800 068 1696.Monday – Friday 08:00 – 21:00, Saturday 09:00 – 17:00, Sunday 10:00
     –
           16:00 (all UK times).

           We hope this resolves your query.

           —————–

           Our website : http://www.barclays.co.uk

           Yours sincerely,
           Kirsty Jeremiah
           Barclays Bank plc

           Original Message Follows:
           ————————

           Hi,

           i had a Home Insurance, when I lived in Leather Lane.

           I’ve been the victim of fraud, from my landlord, and have had problems getting income-support, from the Council, so I suddently didn’t
     have
         the
            founds to afford the Home Insurance any longer.

           Now I’ve been thrown out, (by Liverpool County Court), after an unfair trail, last automn.

           The Landlord, (Imperial Properites/T. J. Thomas), don’t want to give me my stuff and deposit.

           They’ve also done fraud, because payments that they collected by their representative George, on my door, for half a year, or so, isn’t
    on
        the
           rent-statement.

           Also I had to walk through a restaurant, to throw my garbage, and the disco next door, (G-bar), played load music four nights a week.

           This was going on from 2006 to 2011.

           And I had Home Insurance the first of these years, when my economy allowed it.

           I wonder if I have the right to get some sort of compensation from my Home Insurance, that I had with you, some years ago.

           Have been thrown out many times, unfairly, since 2011, and haven’t got to contact you about this earlier.

           I’m no lawyer but I think that perhaps the Home Insurance that I had with you could compensate me, (at least some), since I had it for
       around
            two of these years.

           Hope this is alright!

           Yours sincerely,

           Erik Ribsskog
           This e-mail and any attachments are confidential and intended
           solely for the addressee and may also be privileged or exempt from
            disclosure under applicable law. If you are not the addressee, or
           have received this e-mail in error, please notify the sender
           immediately, delete it from your system and do not copy, disclose
           or otherwise act upon any part of this e-mail or its attachments.

           Internet communications are not guaranteed to be secure or
           virus-free.
           The Barclays Group does not accept responsibility for any loss
           arising from unauthorised access to, or interference with, any
           Internet communications by any third party, or from the
            transmission of any viruses. Replies to this e-mail may be
           monitored by the Barclays Group for operational or business
           reasons.

           Any opinion or other information in this e-mail or its attachments
           that does not relate to the business of the Barclays Group is
            personal to the sender and is not given or endorsed by the Barclays
           Group.

           Barclays Bank PLC. Registered in England and Wales (registered no.
           1026167).
           Registered Office: 1 Churchill Place, London, E14 5HP, United
            Kingdom.

           Barclays Bank PLC is authorised and regulated by the Financial
           Services Authority.

  • Jeg sendte en e-post til Barclays


    Gmail – Re: Update/Fwd: Home Insurance (KMM1970085I30836L0KM)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Re: Update/Fwd: Home Insurance (KMM1970085I30836L0KM)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Nov 1, 2012 at 2:13 PM

    To:
    Internethelp <internethelp@barclays.com>

    Ok,

    I’ll just wait and hear if I get some money from the Norwegian insurance-company then.

    And then I can go on with the Barclays-case if I get some money from IF.


    I see on g-mail that you also have sent me another e-mail today, but I don’t want to waste my time any longer on this case, so I just send this e-mail back.

    Hope this is alright!

    Thanks again for the help!

    Best regards,


    Erik Ribsskog

    On Thu, Nov 1, 2012 at 9:55 AM, Internethelp <internethelp@barclays.com> wrote:

    Dear Ribsskog,

    Thank you for your email dated 31/10/12.

    We appreciate you taking the time to e-mail us with your feedback.

    Please be assured that all customer comments are passed to our Project Development Team who have an ongoing programme of service upgrades. Many
    of the future enhancements to the Online Banking service will be as a result of customer feedback.

    Additionally feedback is used by a number of teams to identify and prioritise improvements to our service.

    Yours sincerely,

    Michelle O’Dowd
    Barclays Bank PLC

    Original Message Follows:
    ————————

    Hi,

    I’m also in contact with a Nordic insurance-company, (IF), at the moment.

    And they have a general enquiry e-mail address on their web-site, (in case people wants to send them attachments, etc), so I think it’s strange
    that Barclays are this stubborn.

    Just as an update.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
     Date: Wed, Oct 31, 2012 at 11:53 AM
    Subject: Re: Home Insurance (KMM1968006I30836L0KM)
    To: Internethelp <internethelp@barclays.com>

    Hi,

    I don’t understand why you can’t just deal with this by e-mail.

    Is it something you don’t want me to have documentation about since you want my mobile-number?

    This seems very strange to me.

    Erik Ribsskog

    On Wed, Oct 31, 2012 at 8:31 AM, Internethelp <internethelp@barclays.com> wrote:

    Dear  Mr. Ribsskog ,

     Thank you for your email dated 30/10/12.

     As we have previously advised we can not email the Insurance Department on your behalf.

     If you would like for us to escalate this on your behalf then we will need to log this as a complaint. If you would like for us to progress
    this
     for you then please contact us again providing us with the following information:

     Your contact telephone number and a preferred time of contact, your full postal code and the last four digits of your Barclays sorting code
     number please. If your complaint is in regards to a Barclays business account can you please supply your business name and your full postal
     code.

     If you are not currently a Barclays customer please only provide your contact telephone number, preferred time of contact and your full postal
     code.

     As soon as this information is received, your complaint will be forwarded to the relevant area for investigation. For security reasons, we are
     obliged to respond to your complaint in writing.

     Alternatively please visit a local Barclays branch if convenient to do so, call our Customer Services Team.

     Personal Customers call: 0845 7 555 555
     Business Customers call: 0845 605 2345
     International Customers call: +44 24 7684 2099

     All available 07:00 – 23:00 (UK times) seven days a week.

     As a further alternative please write to the following address:

     Barclays Bank plc
     Leicester
     LE87 2BB

     Yours sincerely,

     Michelle O’Dowd
     Barclays Bank PLC

     Original Message Follows:
     ————————

     Hi,

     I don’t really want to complain.

     I just want you to send the e-mail to your insurance-department, and to give me a loan, please.

     The Jobcentre owes me more than £700 and I have no other income, so I’m going to need money for electricity etc., in a while.

     Thanks in advance for any help!

     Best regards,

     Erik Ribsskog

     On Tue, Oct 30, 2012 at 2:58 PM, Internethelp <internethelp@barclays.com> wrote:

     Dear  Mr. Ribsskog,

      Thank you for your email dated 30/10/12.

      For us to be able to progress with your complaint could you please contact us again providing us with the following information:

      Your contact telephone number and a preferred time of contact, your full postal code and the last four digits of your Barclays sorting code
      number please. If your complaint is in regards to a Barclays business account can you please supply your business name and your full postal
      code.

      If you are not currently a Barclays customer please only provide your contact telephone number, preferred time of contact and your full postal
      code.

      As soon as this information is received, your complaint will be forwarded to the relevant area for investigation. For security reasons, we are
      obliged to respond to your complaint in writing.

      We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

      Please see our website for further information on how we deal with complaints:
      http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?task=articlegroup&site=pfs&value=3659&menu=3136

      —————–

      Our website : http://www.barclays.co.uk

      Yours sincerely,

      Michelle O’Dowd
      Barclays Bank PLC

      Original Message Follows:
      ————————

      Hi,

      you haven’t exactly adviced that, I think.

      But it’s the details in the first forwarded e-mail in this e-mail that is the case I wonder if I can get some compensation for.

      I also have two small businesses, (that’s why the Jobcentre mess with my jobseekers-allowance, because they lack business-skills, I think, and
      have no real understanding of budgeting and book-keeping), so I could need a loan from Barclays as well, both for my private budget and my
      businesses, since the Jobcentre have started messing with me, and haven’t sent me my Jobseekers Allowance for more than two months.

      For no good reason for me, since both these businesses run in minus.

      But if you could be so kind as to send my case, (in the first e-mail in this e-mail), to your Insurance-department.

       And if Barclays also could please let me have a loan.

      I’m still a bit depressed from the loan-meeting, in 2006, in Barclays, in Water St., in Liverpool.

      So I hope you can just give me a loan online.

      Hope this is alright!

      Yours sincerely,

      Erik Ribsskog

      On Tue, Oct 30, 2012 at 8:17 AM, Internethelp <internethelp@barclays.com> wrote:

      Dear Mr. Ribsskog ,

       Thank you for your email dated 29/10/12.

       We reiterate that there is no email address which we can give, to customers, since this email service is not secure and we cannot, therefore,
       take action on instructions received by this method.

       Whilst written correspondence may appear to be less secure the high volumes of mail do give a level of anonymity and security.

       As previously advised we will be happy to forward this issue to our Customer Care Team for investigation on receipt of the details requested

       Yours sincerely,
       Mike Coy
       Barclays Bank PLC

       Original Message Follows:
       ————————

       Hi,

       I don’t have money for stamps now, you see.

       Since the Jobcentre are messing with my jobseekers-allowance.

       But maybe Barclays could let me have a loan untill the burocrats are finished doing their stuff.

       But I guess it’s no point asking for a loan from you, since I’ve tried that earlier, in 2006, I think it must have been.

       It also seems unlikely to me that a Barclays-department doesn’t have an e-mail address.

       It seems strange to me that you can’t forward them my e-mail.

       Do you think letters are more secure than e-mails?

       It’s also possible to imagine that letters might be insecure.

       It’s known that letters can be opened if one put them over steam.

       Then the glue is going to disolve, and one can read the letter.

       And then put the letter back, and glue the envelope again.

       So I don’t think you correspondance-policy make much sense, unfortunately.

       As far as I can see it at least.

       Regards,

       Erik Ribsskog

       On Mon, Oct 29, 2012 at 9:10 AM, Internethelp <internethelp@barclays.com> wrote:

       Dear  Erik Ribsskog,

        Thank you for your email dated 26/10/12.

        We have to advise that the Home Insurance Team do not have an email address therefore we are unable to forward this to them.

        We use the email service to give general advice and do not discuss anything of a confidential nature.

        We would like to advise that we are aware that there are plans to introduce a secure email service in the near future but do not have any
        timescales at this time.

        If you would like for us to log this as a complaint for you then  contact us again providing us with the following information:

        Your contact telephone number and a preferred time of contact, your full postal code and the last four digits of your Barclays sorting code
        number please. If your complaint is in regards to a Barclays business account can you please supply your business name and your full postal
        code.

        If you are not currently a Barclays customer please only provide your contact telephone number, preferred time of contact and your full
     postal
        code.

        As soon as this information is received, your complaint will be forwarded to the relevant area for investigation. For security reasons, we
     are
        obliged to respond to your complaint in writing.

        We value your feedback and are sorry that you have experienced dissatisfaction on this occasion.

        Please see our website for further information on how we deal with complaints:
        http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?task=articlegroup&site=pfs&value=3659&menu=3136

        —————–

        Our website : http://www.barclays.co.uk

        Yours sincerely,

        Michelle O’Dowd
        Barclays Bank PLC

        Original Message Follows:
        ————————

        Hi,

        I don’t ask for a customer accessalbe e-mail address.

        I ask for you to send my e-mail to them.

        So I’m not asking for they’re e-mail address.

        Further, if e-mails aren’t secure why do you use them yourselves?

        This doesn’t make any sense.

        I think Barclays have a confusing policy when it comes to correspondence, and I wanted to complain about this.

        Best regards,

        Erik Ribsskog

        On Fri, Oct 26, 2012 at 2:30 PM, Internethelp <internethelp@barclays.com> wrote:

        Dear Erik Ribsskog,

         Thank you for your email dated 26/10/12.

         We have to advise that we can not forward your email on to the Insurance Department as they do not have a customer accessible email address
         since the email service is not secure.

         We apologise for the inconvenience that this may cause

         Yours sincerely,

         Michelle O’Dowd
         Barclays Bank PLC

         Original Message Follows:
         ————————

         Hi,

         they don’t have an e-mail address?

         Is this the stone-age?

         I’m a bit frustrated now since the Jobcentre has started messing with my Jobseekers Allowance and you tell me you don’t know how to send
         e-mails?

         Erik Ribsskog

         On Fri, Oct 26, 2012 at 9:48 AM, Internethelp <internethelp@barclays.com> wrote:

         Dear Erik Ribsskog,

          Thank you for your email dated 25/10/12.

          We have to advise that we are unable to forward this on to the Home Insurance Department as they do not have access to customer email.

          As previously advised you will need to contact them by telephone or by sending this in writing to the address that was provided in our
        previous
          email to you.

          Once again we apologise for the inconvenience that this has caused you.

          Yours sincerely,

          Michelle O’Dowd
          Barclays Bank PLC

          Original Message Follows:
          ————————

          Hi,

          are you telling me that you can’t forward my e-mail to the right Barclays-deparment?

          This seems very strange to me.

          Some years ago regular post was called ‘snail mail’, that’s why I wanted to send this by e-mail.

          It’s more practical and I haven’t got much money for postage now since the Jobcentre are messing with my jobseekers-allowance.

          This is bad customer-support from Barclays, I think.

          Erik Ribsskog

          On Sat, May 19, 2012 at 9:20 AM, Internethelp <internethelp@barclays.com> wrote:

          Dear Mr. Ribsskog ,

           Thank you for your email dated 17/5/12.

           We at the Online Banking Helpdesk (the area in receipt of your e-mail) have only limited access to your account details and are unable to
          assist
           with this type of request. Please accept our apologies for any inconvenience this may cause.
           Additionally we are not able to direct this query to your branch as it has been received by e-mail, which is considered a non secure
     method
        of
           communication.

           We would suggest that you send your request, in writing, to:

           Home Insurance Claim
           Barclays Bank plc
           Leicester
           Leics.         LE87 2BB
           ———————–

           Yours sincerely,
           Mike Coy
           Barclays Bank PLC

           Original Message Follows:
           ————————

           Hi,

           I’d like to deal with this in writing please, if it’s alright.

           So if you could please just forward this e-mail to your Home Insurance-department?

           Thanks in advance for any help!

           Best regards,

           Erik Ribsskog

           On Mon, May 14, 2012 at 11:49 AM, Internethelp <internethelp@barclays.com> wrote:

           Dear Erik Ribsskog,

           Thank you for your email dated 13/5/12.

           Due to the nature of your query, can you please contact the Home Insurance Department direct on the number below:

           Home Insurance: General Enquiries – 0800 0150 246 or from overseas  0044 800 027 9844.
           Monday – Friday 08:00 – 22:00, Saturday 08:00 – 18:00, Sunday & Bank Holidays 10:00 – 16:00 (all UK times).

           Home Insurance: Claims -08000279844 or from overseas 0044 800 027 9844 (24 hours, 365 days a year)

           Home Insurance: Quotes – Barclays Insurance Services on 0800 068 1696.Monday – Friday 08:00 – 21:00, Saturday 09:00 – 17:00, Sunday 10:00
     –
           16:00 (all UK times).

           We hope this resolves your query.

           —————–

           Our website : http://www.barclays.co.uk

           Yours sincerely,
           Kirsty Jeremiah
           Barclays Bank plc

           Original Message Follows:
           ————————

           Hi,

           i had a Home Insurance, when I lived in Leather Lane.

           I’ve been the victim of fraud, from my landlord, and have had problems getting income-support, from the Council, so I suddently didn’t
     have
         the
            founds to afford the Home Insurance any longer.

           Now I’ve been thrown out, (by Liverpool County Court), after an unfair trail, last automn.

           The Landlord, (Imperial Properites/T. J. Thomas), don’t want to give me my stuff and deposit.

           They’ve also done fraud, because payments that they collected by their representative George, on my door, for half a year, or so, isn’t
    on
        the
           rent-statement.

           Also I had to walk through a restaurant, to throw my garbage, and the disco next door, (G-bar), played load music four nights a week.

           This was going on from 2006 to 2011.

           And I had Home Insurance the first of these years, when my economy allowed it.

           I wonder if I have the right to get some sort of compensation from my Home Insurance, that I had with you, some years ago.

           Have been thrown out many times, unfairly, since 2011, and haven’t got to contact you about this earlier.

           I’m no lawyer but I think that perhaps the Home Insurance that I had with you could compensate me, (at least some), since I had it for
       around
            two of these years.

           Hope this is alright!

           Yours sincerely,

           Erik Ribsskog
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    arising from unauthorised access to, or interference with, any
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    transmission of any viruses. Replies to this e-mail may be
    monitored by the Barclays Group for operational or business
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    Any opinion or other information in this e-mail or its attachments
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    personal to the sender and is not given or endorsed by the Barclays
    Group.

    Barclays Bank PLC. Registered in England and Wales (registered no.
    1026167).
    Registered Office: 1 Churchill Place, London, E14 5HP, United
    Kingdom.

    Barclays Bank PLC is authorised and regulated by the Financial
    Services Authority.