johncons

Stikkord: EE

  • Jeg sendte en e-post til Namsfogden

    Erik Ribsskog <eribsskog@gmail.com>
    Klage/Fwd: Klage/Fwd: Klage/Fwd: Ny klage/Fwd: Klage/Fwd: Elektronisk forsendelse fra Sivilombudet
    Erik Ribsskog <eribsskog@gmail.com> 18. november 2025 kl. 03:44
    Til: post.namsmann@skatteetaten.no
    Kopi: postmottak@sivilombudet.no, Kundeservice <kundeservice@fortum.com>, Kundesenter <Kundesenter@intrum.com>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, report@phishing.gov.uk, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, post@unio.no, post@hk.no, Post <post@forbrukerradet.no>, lisa.eian@elden.no, Postmottak <postmottak@forbrukertilsynet.no>, postmottak@dfd.dep.no, Bærum Kommune <post@baerum.kommune.no>, NAV Bærum <nav.baerum@nav.no>, LbF Leieboerforeningen <lbf@lbf.no>, Postkasse <postkasse@datatilsynet.no>, Studenterrådets Retshjælp <ret@sr.au.dk>, kunde@ishavskraft.no, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, elklage@elklage.no, kristin.andersson@intrum.com, ir@intrum.com, dr.michelvanderbel@careceo.com, anne.nysaether@elvia.no, mail@retshjaelpen.dk, h.bleken@haavind.no, b2b-no@jysk.com, ungbo@vel.oslo.kommune.no, goa@gjeld.org, rettslig.no@lowell.com, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>, Dun & Bradstreet Norway Credit Oppdatering <ksp.no@dnb.com>, post <post@spesialenheten.no>, customer_services@lowellgroup.co.uk, customer.complaints@ee.co.uk, "complaint.info" <complaint.info@financial-ombudsman.org.uk>, post@rettferdnorge.no, newsdesk@independent.co.uk, contactus@amnesty.org
    Hei,

    jeg viser til Deres brev av 14. oktober.

    (Se vedlegg).

    Det står i brevet deres, at jeg er min egen prosessfullmektig.

    Men det har jeg aldri kalt meg.

    Og det er ikke sånn, at dette er en ønsket situasjon.

    Statsforvalteren (eller Fylkesmannen som det het før) nekter meg fri rettshjelp, i sak etter sak.

    (Da jeg bodde i England (hvor jeg bodde fra 2004 til 2014) så fikk jeg fem timer fri rettshjelp.

    Jeg hadde startet en omsorgssvikt-sak mot min raggar-far (som flytta til ei Haldis Humblen og hennes unge sønn og datter, våren 1980) med det resultatet, at jeg ble boende aleine, fra jeg var ni år.

    Og da endret Fylkesmannen på det (sånn som jeg husker det) sånn at støtten ble til en sak mot Svelvik kommune (som nå er nedlagt) istedet.

    Og advokaten (Ida Valen Rukke) slutta i jobben, mens hu dreiv på med min sak.

    Og jeg har også frostskade-sak (jeg fikk frostskade på øret under førstegangstjenesten), forfatter-stipend-sak, pensjonsbeholdning-sak, arv etter mormor-sak, lagerbod-sak, osv., osv.

    https://johncons.net/rettighetssaker.html

    Men jeg har blitt nekta fri rettshjelp, i alle saker (uten unntak) siden jeg flytta tilbake fra England, høsten 2014).

    Jeg har til og med kontakta datteren til statsforvalter Valgerd Svarstad Haugland, for å høre hva mora driver med.

    For jeg har ikke fått svar på mine henvendelser til Statsforvalteren i Oslo og Akershus.

    Og han nye statsforvalteren (Sanner) er en jeg har jobbet i lag med, i politikken.

    (En tidligere klassekamerat ved navn Magne Winnem dro meg med på møte i Oslo Unge Høyre, våren/sommeren 1991.

    Og Sanner huket tak i Winnem og meg (etter møtet/kurskvelden) og vi fikk ansvaret for å være med (sammen med Sanner og Bård Brende) på å finpusse/endre Unge Høyre sitt program, før valgkampen høsten 1991.

    Og dette nekter Unge Høyre/Høyre å gi meg attest for.

    Så dette er en litt kronglete situasjon (jeg ble bare med på et møte, før Winnem så dro meg med på valgkampåpning, i Spikkersuppa, høsten 1991, hvor Sanner sa takk for hjelpen).

    Så det må jeg klage på.

    At det ikke opplyses om, at jeg blir nekta fri rettshjelp.

    (Det kan virke som (fra deres brev) at dette er noe jeg ønsker selv (å være min egen prosessfullmektig).

    Men det er ikke riktig.

    Jeg skulle heller ønske at jeg hadde hatt advokat i denne saken (og også i de andre nevnte sakene)).

    Det virker også som at dere harselerer med meg, i deres brev.

    Dere skriver (når dere kommenterer min forrige mail): 'Blant mye annet som ikke vedkommer saken'.

    Og det synes jeg, at blir som noe harselering.

    Jeg prøver bare å forklare saken, så bra som mulig.

    (Pluss at jeg prøver å varsle om, at Lowell visst er helt besatte av meg (kan det virke som).

    De kjøper alt av gammel 'små-gjeld' (i England) fra Capital One og EE.

    Og i Norge gjør de også noe lignende.

    Det må vel sies å være besynderlig, at et inkasso-firma visst ønsker å ha all min gjeld.

    Det blir som noe fra det tidligere Sovjetunionen.

    Må man vel si).

    Og dere (hos Namsmannen) får ikke med dere hovedpoenget (kan det virke som).

    Nemlig at det foreligger et vedtak om, at Nav skal betale denne strøm-regningen.

    Så her retter dere baker for smed.

    (Som det vel heter).

    Det er nemlig Nav Bærum som er riktig adresse, for dette kravet.

    (Vil jeg si).

    Skjerpings!

    Erik Ribsskog

    PS.

    Dere skriver også, at kravet (fra Lowell) er uimotsagt.

    Men det er feil å si.

    Jeg har forklart i min forrige mail, at dette er et ugyldig krav (mot meg).

    Kravet er (som nevnt overfor) mot Nav Bærum.

    (For å si det sånn).

    Skjerpings!


    ---------- Forwarded message ---------
    Fra: Erik Ribsskog <eribsskog@gmail.com>
    Date: tor. 18. sep. 2025 kl. 05:11
    Subject: Klage/Fwd: Klage/Fwd: Ny klage/Fwd: Klage/Fwd: Elektronisk forsendelse fra Sivilombudet
    To: <post.namsmann@skatteetaten.no>
    Cc: <postmottak@sivilombudet.no>, Kundeservice <kundeservice@fortum.com>, Kundesenter <Kundesenter@intrum.com>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, <report@phishing.gov.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, <post@unio.no>, <post@hk.no>, Post <post@forbrukerradet.no>, <lisa.eian@elden.no>, Postmottak <postmottak@forbrukertilsynet.no>, <postmottak@dfd.dep.no>, Bærum Kommune <post@baerum.kommune.no>, NAV Bærum <nav.baerum@nav.no>, LbF Leieboerforeningen <lbf@lbf.no>, Postkasse <postkasse@datatilsynet.no>, Studenterrådets Retshjælp <ret@sr.au.dk>, <kunde@ishavskraft.no>, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, <elklage@elklage.no>, <kristin.andersson@intrum.com>, <ir@intrum.com>, <dr.michelvanderbel@careceo.com>, <anne.nysaether@elvia.no>, <mail@retshjaelpen.dk>, <h.bleken@haavind.no>, <b2b-no@jysk.com>, <ungbo@vel.oslo.kommune.no>, <goa@gjeld.org>, <rettslig.no@lowell.com>, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>, Dun & Bradstreet Norway Credit Oppdatering <ksp.no@dnb.com>, post <post@spesialenheten.no>, <customer_services@lowellgroup.co.uk>, <customer.complaints@ee.co.uk>, complaint.info <complaint.info@financial-ombudsman.org.uk>


    Hei,

    jeg viser til Deres brev fra 5. september.

    (Se vedlegg).

    Dette har jeg sendt Lowell mange mailer om.

    (Se mail-historie).

    Jeg har prøvd å ta det med Sivilombudet.

    Og Lowell har fått kopi av alle mailene.

    Jeg ser (i brevet) at dette gjelder en strøm-regning, fra april i fjor.

    Det er sånn, at jeg har bodd i kommunal bolig (i Bærum) fra sommeren 2018.

    Og jeg har da levd på sosialstøtte (livsopphold).

    Og det har hele tiden (en gang i halvåret) blitt fattet nytt vedtak (fra Nav Bærum).

    Og på alle de vedtakene, så står det, at Nav skal dekke strøm-regninger.

    (Siden at jeg er arbeidsledig for tiden).

    Og jeg leverer da fakturaene hos Nav (i Sandvika) rundt den tjuende, hver måned.

    Og likevel så skjer det, at et par ganger i året, så går strøm-regningen til inkasso.

    Og jeg blir da skvisa mellom inkasso-byrået og Nav.

    For jeg har gjort min jobb (jeg har leverert regningen til Nav).

    Men Nav tuller (det er mulig at de mange vikarer, eller noe i den duren).

    Og da blir det hver gang, en papir-mølle uten like.

    Jeg må sende kanskje ti mailer hver gang, om dette.

    (Til inkasso-byrået).

    Under pandemien, så var det sånn, at et inkasso-byrå (enten Lowell eller Intrum) kontakta Nav direkte, og fikk pengene.

    Så hvorfor kan de ikke gjøre det sånn nå?

    Nei, her er det noen ugler i mosen, vil jeg si.

    Det er bare for Lowell å kontakte Nav Bærum å få pengene sine.

    Så her tuller Lowell (og later som at de ikke har fått mailene mine) vil jeg si.

    Jeg bodde i England fra 2004 til 2014.

    Og også høsten 2017.

    Og i 2017, så fikk jeg meg internett, fra EE.

    Og Lowell i England, har i etterkant av pandemien kontaktet meg.

    Og så sier det, at jeg skylder EE penger.

    Men jeg gikk tilbake til EE-butikken (i Liverpool sentrum) og klagde.

    For ruteren gikk stadig tom for strøm (selv om den hele tiden var plugget inn i laptopen).

    (Den hadde muligens for dårlig generasjon, når det gjelder USB-ledning.

    Dette var en gul ruter (mobilt bredbånd) med gul ledning).

    Og EE-butikk-mannen var helt grønn, når det gjaldt hva problemet var.

    Så jeg kjøpte meg en ny ruter, fra '3'.

    Og så var det sånn, at jeg likevel testa EE-ruteren nå og da.

    Og den slutta plutselig å virke.

    (EE må ha sperra sim-kortet, eller noe).

    Og da var jeg midt i en flytting.

    (Jeg fikk meg leilighet i Tuebrook.

    Og jeg hadde bare med en koffert over til England.

    Så det var mye jeg måtte kjøpe til leiligheten (hvor jeg skulle drive min nettbutikk Posegodt).

    Så jeg hadde mye annet å drive med, enn den EE-ruteren.

    Så jeg bare fortsatte med å bruke 3-ruteren).

    Så det var feil (som Lowell England sa) at jeg skyldte EE penger.

    Det var heller omvendt.

    EE burde betalt tilbake de pengene de fikk av meg, for denne dårlige/gammeldagse ruteren.

    Og det var ikke sånn, at jeg fikk pengene tilbake (fra Lowell/EE).

    Men Lowell England begynte istedet å 'gnåle' om et kreditt-kort (Capital One) som jeg fikk meg, da jeg bodde i Liverpool sentrum (hvor jeg bodde fra 2006 til 2011).

    Så Lowell har kanskje fabrikert en norsk sak her, siden at de liksom mistet ansikt, når det gjaldt EE-saken.

    Så dette må jeg klage på.

    Her foreligger det avtale-brudd fra Nav (det foreligger en avtale om at de skal betale mine strøm-regninger for tida).

    Og så bruker Lowell dette som en grunn, til å plage/terrorisere meg (istedet for å bare kontakte Nav, og få pengene sine).

    (Kan det virke som).

    Og det stod også noe om Forliksrådet, i brevet.

    Jeg har en høyskolekandidat-grad i IT, fra HiO IU.

    Men før jeg studerte der (og på NHI og University of Sunderland).

    Så gikk jeg et løp (som de sier) som ble kalt 'datalina' på handel og kontor.

    Da hadde vi mange økonomi-fag, det andre året.

    Og jeg mener å ha lært der, at saker kun skal sendes til Forliksrådet, dersom _begge_ parter er enige i dette.

    Og jeg ser ikke noe vits i, å diskutere noe rundt dette, hos Forliksrådet.

    Her er det sånn, at det foreligger en avtale om, at Nav skal betale denne regningen.

    Her er det ikke noe å diskutere.

    Enten så foreligger det en avtale, eller så foreligger det ikke en avtale.

    Jeg har sikkert det vedtaket fra Nav, liggende et sted.

    (Hvis dere ikke tror på meg.

    Og jeg mener også å ha sendt kopi av vedtak tidligere, til Lowell).

    Så å kaste bort tid og ressurser, på et møte hos Forliksrådet.

    Det virker helt åndssvakt for meg.

    Her er det Lowell som nekter å innse, at dette er noen penger, som Nav skylder dem.

    Og så prøver de å dra meg (og mitt gode navn) ned i dritten.

    (Kan det virke som).

    Så dette må jeg klage på.

    Skjerpings!

    Erik Ribsskog


    ---------- Forwarded message ---------
    Fra: Erik Ribsskog <eribsskog@gmail.com>
    Date: søn. 24. aug. 2025 kl. 20:17
    Subject: Klage/Fwd: Ny klage/Fwd: Klage/Fwd: Elektronisk forsendelse fra Sivilombudet
    To: <postmottak@sivilombudet.no>
    Cc: Kundeservice <kundeservice@fortum.com>, Kundesenter <Kundesenter@intrum.com>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, <postmottak@sivilombudet.no>, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, <report@phishing.gov.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, <post@unio.no>, <post@hk.no>, Post <post@forbrukerradet.no>, <lisa.eian@elden.no>, Postmottak <postmottak@forbrukertilsynet.no>, <postmottak@dfd.dep.no>, Bærum Kommune <post@baerum.kommune.no>, NAV Bærum <nav.baerum@nav.no>, LbF Leieboerforeningen <lbf@lbf.no>, Postkasse <postkasse@datatilsynet.no>, Studenterrådets Retshjælp <ret@sr.au.dk>, <kunde@ishavskraft.no>, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, <elklage@elklage.no>, <kristin.andersson@intrum.com>, <ir@intrum.com>, <dr.michelvanderbel@careceo.com>, <anne.nysaether@elvia.no>, <mail@retshjaelpen.dk>, <h.bleken@haavind.no>, <b2b-no@jysk.com>, <ungbo@vel.oslo.kommune.no>, <goa@gjeld.org>, <rettslig.no@lowell.com>, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>


    Hei,

    nå har jeg fått et nytt brev fra Lowell.

    (Se vedlegg).

    Beløpet har økt, med drøye 2000, siden i sommer.

    Så det kan virke som at Nav har sluntret unna, når det gjelder å betale, enda en strøm-regning.

    Så dette må jeg klage på.

    Det foreligger vedtak om, at Nav betaler mine strøm-regninger for tida, siden at jeg er sosial-klient (og kun får livsopphold-støtte).

    Så her må dere bruke pisk og gulerot (som de sier) for å få Nav Bærum til å gjøre jobben sin.

    Jeg lurer også på hvorfor Sivilombudet ikke svarte i juli.

    Alle skulle kanskje til hytta fortest mulig.

    Dette må jeg klage på.

    Jeg har som hobby å drive med slektsforskning.

    Og det var sånn, at min far hadde en samboer, som het Haldis Humblen (RIP) på 80-tallet.

    (Disse tvang meg til å bo aleine, for de disponerte to boliger.

    Og jeg ble tvunget til å bo aleine i en leilighet tilhørende min farfars firma Strømm Trevareindustri).

    Men min far hadde også ei på si, på Bislett.

    Dette var ei Margrethe.

    Og jeg lurer på om det kan ha vært Margrethe Surlien (fra Svelvik, hvor min far også er fra).

    Og en gang (på første halvdel av 80-tallet) så var det sånn, at søstera til Margrethe, kjørte min far, Margrethe og meg, fra Bislett til Vippetangen (for min far dro med meg (og Margrethe) på Danmarkstur, med Stena Saga).

    Og hun sjåføren (som knapt kunne kjøre) det lurer jeg på om kan ha vært Rakel Surlien (tidligere miljøvernminister).

    Og greia er, at disse Surlien-søstrene, de er etterkommere av Harlem-slekten, på morssiden (har jeg funnet ut).

    Så jeg er visst mer eller mindre i slekt med sivilombud Hanne Harlem (og hennes mer kjente storesøster Gro Harlem Brundtland).

    Når jeg dreiv med slektsforskning, så fant jeg forresten ut, at Hanne Harlem var såpass mye yngre, enn Gro, at man kan kanskje mistenke, at hu egentlig er dattera til Gro.

    (For jeg leste et portrett-intervju, med Hanne Harlem, i Stavanger Aftenblad.

    Og der bomma hu visst, når det gjaldt hvor mange brødre hu hadde (hu regna muligens en av Gro sine sønner og).

    Så noe rart er det muligens.

    Kanskje Hanne Harlem er dattera til Gro og hennes far (som hadde klengenavnet: 'Gubben').

    Selv om det er kanskje å ta det litt langt.

    Hm).

    Dette må jeg klage på.

    Nå må dere få Nav til å gjøre jobben sin (betale de nevnte strøm-regningene) og slutte med dette avtalebrudd-greiene, som ikke ligner grisen, må jeg si.

    Skjerpings!

    Erik Ribsskog


    ---------- Forwarded message ---------
    Fra: Erik Ribsskog <eribsskog@gmail.com>
    Date: lør. 5. juli 2025 kl. 10:36
    Subject: Ny klage/Fwd: Klage/Fwd: Elektronisk forsendelse fra Sivilombudet
    To: <postmottak@sivilombudet.no>
    Cc: Kundeservice <kundeservice@fortum.com>, Kundesenter <Kundesenter@intrum.com>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, <postmottak@sivilombudet.no>, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, <report@phishing.gov.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, <post@unio.no>, <post@hk.no>, Post <post@forbrukerradet.no>, <lisa.eian@elden.no>, Postmottak <postmottak@forbrukertilsynet.no>, <postmottak@dfd.dep.no>, Bærum Kommune <post@baerum.kommune.no>, NAV Bærum <nav.baerum@nav.no>, LbF Leieboerforeningen <lbf@lbf.no>, Postkasse <postkasse@datatilsynet.no>, Studenterrådets Retshjælp <ret@sr.au.dk>, <kunde@ishavskraft.no>, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, <elklage@elklage.no>, <kristin.andersson@intrum.com>, <ir@intrum.com>, <dr.michelvanderbel@careceo.com>, <anne.nysaether@elvia.no>, <mail@retshjaelpen.dk>, <h.bleken@haavind.no>, <b2b-no@jysk.com>, <ungbo@vel.oslo.kommune.no>, <goa@gjeld.org>


    Hei,

    nå har jeg fått en ny purring (fra Lowell) angående den samme saken (se vedlegg).

    Hva er det som foregår, lurer jeg.

    Som tidligere nevnt, så foreligger det et vedtak om, at Nav Bærum betaler mine strøm-regninger, siden at jeg er arbeidsledig for tida.

    Men har Nav tydeligvis fått 'mensen', og nekta å betale.

    (Av en eller annen åndssvak grunn).

    Og når det da ikke hjelper å sende til Sivilombudet heller.

    Så lurer jeg på hva som foregår i dette landet.

    Det er også sånn, at det er en uting for meg, å få betalingsanmerkninger, osv.

    Under/etter pandemien, så har jeg kjøpt ny vaskemaskin og en 5G-mobil og noen solide sko (de er dårlige når det gjelder å strø i Bærum, om vinteren, så det kan være helsefarlig å ikke ha glatte/dårlige sko).

    Dette har jeg kjøpt på avbetaling (man må jo ha Ruter-billettene på mobil nå (må man vel si) etter at de fjernet billett-automatene, på t-banestasjonene (under pandemien) og Nav Bærum nekta meg ny rekvisisjon, da den vaskemaskinen som jeg kjøpte (på en slags 'standard' rekvisisjon) da jeg flytta inn her i 2018 (jeg bor i en kommunal leilighet) gikk i stykker).

    Og det er dyrt med masse med masse smålån.

    Og det er også mye å huske på, hver måned (jeg har også kjøpt noen duppeditter fra Komplett og Teknikkdeler, på avbetling, fra Walley).

    Så jeg skulle gjerne ha refinansiert mine smålån (til Bootz/Avarda, Walley, Morrow og Telia Finance).

    Men jeg får ikke lån (til å refinanisere) nå jeg har betalingsanmerkning.

    Så dette må jeg klage på.

    Jeg prøver også å få lån, for å få råd til advokat.

    For jeg var på et møte, hos en advokatvakt, hos Sandvika Frivilligsenter, for et par år siden.

    Men jeg får ikke fri rettshjelp (selv om jeg har kjempemange rettighetssaker) av hu Valgerd Svartstad Haugland (som har vært fylkesmann i Oslo og Akershus osv., i en del år nå).

    Så jeg har derfor prøvd å få lån, til å betale hun advokaten fra Sandvika Frivilligsenter (Lisa Eian) i forbindelse med en arvesak (som jeg har forklart henne om).

    Men jeg får jo ikke lån, når Nav (myndighetene) hele tida gir meg betalingsanmerkninger (ved å somle, når det gjelder å betale mine strøm-regninger).

    Så her raner staten Norge meg for arv, etter min danskfødte mormor.

    (For min mor døde ti år før min mormor.

    Så jeg skulle hatt en tredel av min mors arv).

    Og det å arve en mormor, høres kanskje kjedelig ut.

    Men hennes tante (som hu arvet) var gift med baron Holger Adeler.

    Og hun tanten (Magna 'Meme* Adeler f. Nyholm) var datter av en dansk forsvarssjef (Anders Gjedde Nyholm).

    Og hans far (L. C. 'Lykke-Per' Nyholm) eide herregården Bangsbo i Frederikshavn, samt en bygård i Amaliegade (i København) som kong Haakon sin søster seinere (Thya het hun vel) seinere flyttet inn i (og søsteren og svogeren til den amerikanske general/president Ulysses S. Grant (som vant den amerikanske borgerkrigen, som general for nordstatene) leide av min tipptippoldefar L. C. Nyholm, og grev Schel leide også og hofjægermesterinne Friis, het hun vel).

    Så det er snakk om fine/verdifulle ting, som jeg har blitt ranet for, at mine bortskjemte/umodne småsøsken (mens jeg bodde i England, på flykt fra kriminelle, samtidig med at politiet nekter å tjene meg).

    Så dette må jeg klage på.

    Nå dere få Nav til å skjerpe seg.

    Jeg vet at deres leder Hanne Harlem visst var venninne med min yngre halvbror Axel Thomassen (som har rante meg for arv etter min mormor) sin stemor Mette Holter.

    Så jeg mistenker urent trav her.

    Skjerpings!

    Erik Ribsskog


    ---------- Forwarded message ---------
    Fra: Erik Ribsskog <eribsskog@gmail.com>
    Date: man. 19. mai 2025 kl. 20:25
    Subject: Klage/Fwd: Elektronisk forsendelse fra Sivilombudet
    To: <postmottak@sivilombudet.no>
    Cc: Kundeservice <kundeservice@fortum.com>, Kundesenter <Kundesenter@intrum.com>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, <postmottak@sivilombudet.no>, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, <report@phishing.gov.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, <post@unio.no>, <post@hk.no>, Post <post@forbrukerradet.no>, inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>, <lisa.eian@elden.no>, Postmottak <postmottak@forbrukertilsynet.no>, <postmottak@dfd.dep.no>, Bærum Kommune <post@baerum.kommune.no>, NAV Bærum <nav.baerum@nav.no>, LbF Leieboerforeningen <lbf@lbf.no>, Postkasse <postkasse@datatilsynet.no>, Studenterrådets Retshjælp <ret@sr.au.dk>, <kunde@ishavskraft.no>, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, <elklage@elklage.no>, <kristin.andersson@intrum.com>, <ir@intrum.com>, <dr.michelvanderbel@careceo.com>, <anne.nysaether@elvia.no>, <mail@retshjaelpen.dk>, <h.bleken@haavind.no>, <b2b-no@jysk.com>, <ungbo@vel.oslo.kommune.no>


    Hei,

    jeg har fått et brev fra Lowell.

    (Se vedlegg).

    Og dette gjelder en strømregning, fra i høst (var det vel).

    Og det er sånn, at det foreligger et vedtak om, at Nav Bærum, skal betale mine strøm-regninger (siden at jeg går på sosialen).

    Og sånn har det vært, siden 2018.

    (Da jeg flytta inn, i kommunal leilighet, på Bekkestua).

    Og jeg har hver måned, levert strøm-fakturaen, til Nav.

    (I deres lokaler, i Sandvika).

    Men cirka en gang i året (hvis ikke oftere) så har Nav lagd helvete.

    De har da nekta å betale regningen (av en eller annen grunn).

    Og så har dette medført, en veldig papir-mølle, med korrespondanse, mellom inkasso-firmaene (Lowell og Intrum) og meg.

    Og etter at jeg har sendt kanskje ti mailer, om dette.

    (Jeg ber de da om å kontakte Nav.

    Siden at det foreligger et vedtak om, at Nav skal betale disse strøm-regningen.

    Og jeg pleier også, å be om, å få ta dette med administrerende direktør (en som heter Skålevik).

    Men de nekter alltid, å sende det oppover).

    Så pleier inkasso-firmaet å si, at den regningen er betalt.

    (Uten å forklare angående, om problemet har vært hos Nav eller hos strøm-firmaet.

    Jeg har lurt på, om det kan ha vært sånn, at Nav har betalt, men at strøm-firmaet ikke har registrert dette.

    Men antagelig er det nok Nav som har 'syndet'.

    Hvis jeg skulle tippe).

    Og det pleier alltid å løsne seg, etter at jeg har brukt ti dagsverk på dette (hadde jeg nær sagt).

    Men nå i høst (var det vel) så løsna det ikke (uansett hvor mye tid jeg brukte på dette).

    Og jeg fikk betalingsanmerkning.

    Og Lowell prøver fortsatt å kreve inn pengene, fra meg.

    Så her har Nav tulla fælt.

    Dette må nok kalles et slags sjette ran (i tillegg til de fem ranene, som jeg har informert om tidligere).

    Min tidligere husvertinne Mette Holter, sa på 90-tallet, at hu var venninne med Sivilombudet sin storesøster Gro Harlem Brundtland.

    (Noe sånt).

    Så jeg har lurt på, om Sivilombudet (Hanne Harlem) og kjente Mette Holter (RIP).

    Mette Holter var også stemor, for min yngre halvbror Axel Thomassen.

    Og det var sånn, at Axel og jeg, hadde samme mor (Karen Ribsskog) som døde i 1999.

    Og vår mormor (Ingeborg Ribsskog) hun døde i 2009.

    Og hu var fra dansk adel/overklasse.

    Så hu hadde masse verdifulle antikviteter/slektsklenodier (som hadde stått på Højris slott, på Jylland, osv., for hennes oldemor var Maren Gjedde, som var gift med L. C. 'Lykke-Per' Nyholm (min tipptippoldefar) og disse eide etterhvert herregården Bangsbo i Frederikshavn, og en bygård i Amaliegade 22, i København, hvor ei prinsesse Thyra seinere har bodd (kong Haakon sin søster) og en greve Scheel, og ei hofjegermesterinde Friis og den amerikanske ambassadøren Cramer (svoger av Ulysses S. Grant) leide av de/'oss').

    Men så var det sånn, at jeg bodde i England, da min mormor døde.

    Og mine slektninger sendte ikke noe arvegods.

    Men i 2017, så sendte Axel meg noen tekstmeldinger.

    Jeg skulle endelig få min del av disse antikvitetene osv., etter min mormor.

    (Jeg er eldst, og min mor var eldst.

    Så jeg burde egentlig ha vært bobestyrer.

    Men Larvik tingrett forbigikk meg.

    Må jeg si).

    Men Axel hadde en slags kamphund der (han bodde i tredje/fjerde-etasje, i en gate ved navn Snippen vel, på Rodeløkka) og Mette Holter fikk Axel til å trene kampsport, på 90-tallet.

    Så jeg måtte tilslutt bare gå.

    Siden at Axel fikk et slags anfall (han gikk på Bogstadveien Spesialskole i alle år, så det er noe gæernt med han, selv om Oslo kommune vil forklare meg, akkurat hva som feiler Axel, når jeg kontakter de).

    Så jeg fikk ikke med meg noe arvegods, likevel.

    Og jeg har derfor kontaktet en advokat (på Sandvika Frivilligsenter) for et par år siden.

    Men hu (Lisa Eien) vil ha penger, for å ordne med dette.

    Og da er det dumt, at Nav liksom har gitt meg en betalingsanmerkning.

    For når jeg prøver å søke lån, for å betale advokaten.

    (For jeg får bare til livsopphold, hver måned.

    Så det er ikke så mye ekstra, som jeg har råd til å kjøpe).

    Så nekter låne-firmaene meg lån, hele tida.

    Jeg får ikke engang lov å refinansiere noen smålån (bortimot 15.000 tilsammen) som jeg har.

    Så her raner Nav meg for verdifulle antikviteter, etter min (mer eller mindre) adelige mormor (som var niese av baronesse Magna 'Meme' Adeler f. Nyholm, som var gift med baron Holger Adeler, som var Cort Adeler sin siste etterkommer i Norden).

    Og jeg har også (i 1991) vært innom Unge Høyre såvidt (dratt med av min tidligere klassekamerat Magne Winnem, som jeg var forlover for i 1993).

    Så jeg er kanskje politisk eksponert (har jeg lurt på).

    Men reglene for dette (når man søker lån osv.) er veldig firkanta.

    Så dette må man vel kanskje klandre EU for (at de har veldig firkanta/byråkratiske regler, om dette).

    Så dette må jeg klage på.

    Skerpings!

    Erik Ribsskog


    ---------- Forwarded message ---------
    Fra: Erik Ribsskog <eribsskog@gmail.com>
    Date: tor. 1. mai 2025 kl. 10:27
    Subject: Re: Elektronisk forsendelse fra Sivilombudet
    To: postmottak@sivilombudet.no <postmottak@sivilombudet.no>
    Cc: Kundeservice <kundeservice@fortum.com>, Kundesenter <Kundesenter@intrum.com>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, <postmottak@sivilombudet.no>, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, <report@phishing.gov.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, <post@unio.no>, <post@hk.no>, Post <post@forbrukerradet.no>, inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>, <lisa.eian@elden.no>, Postmottak <postmottak@forbrukertilsynet.no>, <postmottak@dfd.dep.no>, Bærum Kommune <post@baerum.kommune.no>, NAV Bærum <nav.baerum@nav.no>, LbF Leieboerforeningen <lbf@lbf.no>, Postkasse <postkasse@datatilsynet.no>, Studenterrådets Retshjælp <ret@sr.au.dk>, <kunde@ishavskraft.no>, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, <elklage@elklage.no>, <kristin.andersson@intrum.com>, <ir@intrum.com>, <dr.michelvanderbel@careceo.com>, <anne.nysaether@elvia.no>, <mail@retshjaelpen.dk>, <h.bleken@haavind.no>, <b2b-no@jysk.com>, <ungbo@vel.oslo.kommune.no>


    Hei,

    jeg har bedt om å få svar fra hu sjølveste 'sjefs-hurpa' deres.

    (Hanne Harlem).

    At jeg ikke får svar fra henne, må jeg kalle noe slags oppvigleri.

    Dette må jeg klage på.

    Hvis dere ikke skjerper dere, så skal jeg komme og male en svær 'Z' på døra deres.

    (For å fleipe litt).

    Skjerpings!

    Erik Ribsskog

    PS.

    Siden sist så har forresten Nav Bærum ranet meg, for en tusenlapp.

    Sosial-støtten gikk opp med 250 kroner i måneden, i januar.

    Og dette har jeg ikke fått, hverken for januar, februar, mars eller april.

    Og sist jeg sjekka, så ble dette regnestykket (4 x 250 kroner) tusen kroner.

    Så dette må jeg klage på.

    Jeg har vært arbeidsledig i snart 20 år nå (med unntak av at jeg arvet snaue 200.000 i 2017 (etter noen grandonkler) etter å ha sendt mailer til Drammen tingrett i bortimot ti år) og en tusenlapp er mye penger for meg.

    Siden at jeg har vært sosialklient i mange år, så husker jeg, at før pandemien, så pleide Nav Bærum, å ettersende disse hundrelappene (når sosialstøtten økte, på nyåret).

    Men det har de ikke gjort i år.

    Så dette må jeg kalle et ran.

    (I tillegg til de fire ranene som jeg har varslet om tidligere).

    Muligens på grunn av noe slags omvendt rasisme (eller hva det kan være).

    Skjerpings!

    PS 2.

    Jeg har jobbet som skogsarbeider (med min mors yngre bror Martin, som slavedriver) i 2005, og er en slags 'biff' etter dette.

    (Jeg jobbet også mye med hardt kroppsarbeid, som Rimi-leder (fra 1994 til 2004).

    For vi skulle 'lead by example' som det heter.

    Og jeg var spesialist på de hardeste arbeidsoppgavene (som var oste/kjøle-disk (i 'matpakke-landet' Norge) og frukt (håndtering av tunge potetsekker og denslags)).

    Så jeg trenger mye mat.

    (Jeg har også blitt tynet, av utenlandske myndigheter (i 2013 og 2015, blant annet).

    Så jeg måtte leve som flaskesamler i København, våren/sommeren 2015.

    Og jeg måtte (i perioder) gå leite etter mynter på gata, i Liverpool, rundt 2013.

    Så jeg har hatt det ganske hardt, og ønsker ikke å tynes lenger.

    Jeg er også over 50 nå, så jeg er ikke en tenåring lenger.

    Skjerpings).

    Og jeg trente også en del, da jeg bodde i England (hvor jeg bodde fra 2004 til 2014) blant annet.

    For å liksom fungere, etter at jeg fikk litt sjokk, når politiet nekta å tjene meg, etter at jeg ble utsatt for mordførsøk, på min mors yngre bror Martin sin gård i Kvelde, sommeren 2005.

    (Og det var også noe lignende, i Oslo, i 2003.

    Som gjorde at jeg måtte rømme til England).

    Og jeg blir fra før tynet, når det gjelder sosial-støtte.

    Siden at jeg liksom har blitt 'stuet bort', i 'suburbia', i Bærum.

    Hvor man har mindre sosialstøtte (en tusenlapp eller to i måneden) enn i Oslo.

    Og jeg har også bodd, i samme leilighet, siden 2018 (som jeg leier av Bærum kommune).

    Men jeg har kun fått _en_ rekvisisjon, til møbler (og brune/hvite-varer).

    Hvis jeg har forstått det riktig, så følger disse rekvisisjonene leie-avtalene (som gjelder for tre år).

    Men jeg har ikke fått rekvisisjon på nye møbler osv., når jeg gikk nye leie-avtaler (under pandemien) i 2021 og 2024.

    Så dette er også noe slags omvendt rasisme (mistenker jeg).

    (Jeg husker at min danskfødte mormor Ingeborg, fortalte, at negerne som kom til Stavern, på 80-tallet, fikk så dyre/fine møbler.

    (Dette var vel langs veien ut mot Brunla gård (hvor det nylig brant) ettersom jeg forstod det.

    Noe sånt).

    Men jeg fikk kun noe 'rask' (må jeg kalle det) fra Jysk.

    Og hu som stod bak disken der, mistenker jeg, at kan ha vært ei politidame.

    For hu minna veldig om ei, som var på døra mi i fjor eller forfjor, med et helt surealistisk besøkforbud (mot ei Larvik-frøken, som har flytta til Oslo, og som jeg kjente mora til (som var ei fleskekjærring, som mobba meg) men som jeg aldri har møtt).

    Og jeg er som sagt over 50 år.

    Og jeg har aldri fått noe besøksforbud (eller noe lignende) mot meg før.

    Så det var som at noen tuller med meg (må jeg si).

    Så dette må jeg klage på.

    Jeg blir tyna av '21 hopp-gate-politiet' (som min yngre halvbror Axel sa på 90-tallet) kan det virke som.

    Og hu Jysk-dama (ei tater-dame muligens, som hviska/tiska med en som ligna på Breivik, på Jysk Sandvika).

    Hu nekta å selge meg salong-bord (selv om det stod på rekvisisjonen fra Nav).

    (Hu bare tiska med han 'Breivik', og var ekkel, må jeg si).

    Så jeg har fortsatt ikke fått leiligheten helt presentabel egentlig.

    For jeg mangler fortsatt salongbord.

    Og sofaen røk under pandemien (det var noe 'dritt' fra Jysk, og jeg er en slags 'biff' som sagt, så jeg veier vel over 100 kilo tror jeg (vekta går litt opp og ned) selv om jeg ikke har noe badevekt, må jeg innrømme).

    Så jeg trenger ny sofa og.

    Og det er bare forbokstaven.

    Skjerpings!

    PS 2.

    Jeg har også leid av Oslo kommune, en gang i tida.

    Jeg bodde på Ungbo Skansen Terrasse (på Ellingsrudåsen) fra 1991 til 1996.

    Og da jeg flytta derfra, så fant jeg en sofa, i boden.

    Og den tok jeg med meg (for alle de andre hadde flytta ut før meg, så jeg hadde en slags 'hevd' på disse tingene/'restene etter tidligere beboere' i boden, vil jeg si).

    Så jeg lurer på, om det var sånn, at den sofaen hadde stått i stua før.

    Og der stod det (på 90-tallet) en svart skinn-sofa-gruppe (som vel må ha kosta, en liten formue).

    Så jeg vet, at sånne møbler (i kommunale boliger) nok blir bytta ut, en gang i blant.

    Og da jeg var ferdig med militæret (sommeren 1993) så ville min lillesøster Pia (som da var hjemløs) flytte inn hos meg.

    Og da hu etterhvert (etter å ha bodd på rommet mitt, i en del måneder) fikk ting på stell, med A-etat (som de het da).

    Så fikk hu et av nabo-rommene der (rommet til ei Wenche, som var sammen med han MC-lederen som jobba for CIA vel (eller en lignende MC-leder) etter at hu slo opp med en Kjell Arild eller noe, som var en råner fra Strømmen, eller noe).

    Og da (i forbindelse med at hu flytta inn) så klagde Pia, til ei Ungbo-dame (muligens Ann Bakke) på at dusjforhenget var ekkelt (husker jeg).

    (Selv om det vel ganske nylig, var nytt, for det hadde hu forrige Ungbo-dama ordna).

    Og da fikk vi vel et nytt dusjforheng (av Ungbo) mener jeg å huske.

    Og det var også sånn, at noen eks-blitzere (eller noe) som bodde der (Per og Inger Lise/Anne Lise).

    De slo seg sammen med Wenche.

    Og så fikk de gratis husleie, fordi at de pussa opp gangen (Per ba meg om å regne ut, hvor mye maling de trengte, for han var ikke så god i matte).

    Og jeg har vaska noe inngrødd møkk (muligens 50 år gammel møkk) i fugene på badet, under pandemien.

    Og det er også 50 år gammel møkk, på panel-ovnene, osv.

    (Noe jeg har klagd på tidligere).

    Og varmvannsberederen er det et lik i (kan det virke som, siden at det 'alltid' blir tomt for varm-vann, noe jeg ikke hadde problem med i England, selv ikke når jeg leide av Liverpool Housing Trust, i Walton).

    Og strøm-kursene er sånn, at hvis jeg har på vaskemaskinen og komfyren samtidig, så går sikringen.

    Og jeg må da ut og skru på sikringen.

    Og det er en automat-sikring.

    Men det er likevel dumt.

    Spesielt siden at dette er en slags 'tante-leilighet' (med hage og neger-nabo) og det er vinduer (istedet for kikkehull) i døra, ved sikrings-skapet.

    Og jeg er vant med kikkehull i døra (jeg er vant med å bo i ungkars-leiligheter).

    Så det er litt ekkelt (synes jeg) at det er så mye innsyn her, osv.

    Jeg er vant til å bo i ungkarsleiligheter i tredje etasje (både i Oslo/Waldemar Thranes gate (hvor jeg leide av Rimi i 8-9 år) og i Liverpool/Leather Lane).

    Så dette er en sånn leilighet, som min mor likte (sokkel-leiligheter).

    Men min mor trengte kanskje en leilighet på 50-60 kvadrat, siden at hu hadde tre avkom, som kom på besøk, nå og da.

    Men det har ikke jeg.

    Så jeg kunne godt klart meg, med en mindre leilighet (på kanskje 20-30 kvadrat).

    Som var mer sentral.

    Men jeg fikk bare velge mellom suburbia og suburbia (Bekkestua).

    (For å si det sånn).

    Så dette må jeg klage på.

    Skjerpings!

    PS 3.

    Og hvorfor er det sånn, at byråkratene alltid 'stuer meg ut' i periferien.

    Ungbo (Oslo kommune) nektet meg å bo på Vålerenga (selv om det var i gåavstand fra NHI Helsfyr, hvor jeg skulle studere (det andre året) på den tida).

    Og Bærum kommune lot meg ikke få valg-muligheten, å bo mer sentralt (i Sandvika, for eksempel).

    'Alle' stuer meg ut i periferien ('suburbia') hvor det egentlig ikke er for ungkarer, og hvor det aldri skjer noe.

    Dette må jeg klage på.

    Da min lillesøster Pia bodde hos meg, på Ungbo.

    Så begynte hu å kjede seg.

    Hu kjente noen kule negere (somaliere) nede i Oslo sentrum (som vår tremenning Øystein 'Koreagutten' Andersen mer eller mindre jagde henne ned til, ved at han foran henne, brente alle sine broer til meg, muligens på oppfordring fra min far (som tidligere ville at jeg skulle behandle Øystein som en slags fetter) eller hvordan det kan ha hengt sammen).

    Så de som kom rett fra jungelen i Somalia, de fikk bo i Oslo sentrum.

    Men de som var født og oppvokst i Norge (som meg) de ble stuet bort, så langt bort fra sentrum, som man kunne komme, i Oslo (selv om jeg heller ville bo mer sentralt) må man vel si.

    Og min lillesøster Pia viste sin 'takknemlighet' ved å brenne alle sine brorer til meg (ved å svike fælt) da jeg ringte henne, på den tida jeg måtte leve som flaskesamler i København (i mars 2015).

    Og min far gjorde noe lignende (da jeg ringte han, fra den norske kirken i København, den samme mars-dagen, i 2015).

    Skjerpings!


    ons. 30. apr. 2025 kl. 14:30 skrev postmottak@sivilombudet.no <postmottak@sivilombudet.no>:



    Vår ref 2024/4420

    Vennlig hilsen
    Ivar Myklebust Trengereid | konsulent
    e-post: postmottak@sivilombudet.no


    5 vedlegg
    IMG_20251118_0001 paint.jpg
    566K
    IMG_20251118_0004 paint.jpg
    600K
    IMG_20251118_0005.jpg
    681K
    IMG_20251118_0006.jpg
    543K
    IMG_20251118_0007 paint.jpg
    750K

    PS.

    Her er vedleggene:

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog <eribsskog@gmail.com>
    Saksnummer: 1872194 - Ubetalt krav til Lowell Finans AS
    Erik Ribsskog <eribsskog@gmail.com> 3. oktober 2025 kl. 12:33
    Til: Lowell Norge AS <svc.no.nova@lowell.com>
    Kopi: Anne-Britt Lund <anne-britt.lund@aktivkapital.no>, post <post@finkn.no>, Sfovpost <sfovpost@statsforvalteren.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, postmottak@sivilombudet.no, Akademikerforbundet <post@akademikerforbundet.no>, Politikk Høyre <politikk@hoyre.no>, report@phishing.gov.uk, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, 200018144 <epost@nito.no>, post@unio.no, post@hk.no, Post <post@forbrukerradet.no>, lisa.eian@elden.no, Postmottak <postmottak@forbrukertilsynet.no>, postmottak@dfd.dep.no, mail@retshjaelpen.dk, h.bleken@haavind.no, goa@gjeld.org, Postkasse <postkasse@datatilsynet.no>, post@rettferdnorge.no, customer_services@lowellgroup.co.uk, "inger.lise.blyverket" <inger.lise.blyverket@forbrukerradet.no>, RBS <DigitalBanking@information.rbs.co.uk>, ~ RBS Customer Relations <Customer.Relations@rbs.co.uk>, Q&A <contactus@stepchange.org>, Internethelp <internethelp@barclays.com>, Rina Begum <Rina.Begum@cases.financial-ombudsman.org.uk>, "complaint.info" <complaint.info@financial-ombudsman.org.uk>, Lowell Norge AS <strom.no@lowell.com>, Lowell Norge AS <svc.no.nova@lowell.com>, Lowell Norge - kundesenter <kundesenter.no@lowell.com>, data.access@justice.gov.uk, "emb.london" <emb.london@mfa.no>
    Hei,

    dette er egentlig avtale-brudd.

    Aktiv Kapital (Anne Britt Lund) representerte Nordea, angående en overtrekk-sak (jeg ble tulla med av min arbeidsgiver Arvato, og trengte litt penger, til mat osv., for å orke å drive med en arbeidssak, på fritiden, for det ble som at jeg jobbet dobbelt, hver dag, i en periode).

    Og da (dette har jeg forklart om mange ganger tidligere).

    Så var avtalen, at jeg skulle sende et beløp, fra min engelske konto, til min Nordea-konto, hver måned (når jeg fikk min lønn, fra Packaging Europe/Positive Publications, i Norwich (jeg jobbet fra min leilighet i Leather Lane, i Liverpool sentrum)).

    Men disse pengene kom i retur.

    (Jeg skulle så sende halvparten cirka til City Self-Storage.

    Og cirka halvparten til Aktiv Kapital).

    Nordea-kontoen var tullet med (av Nordea).

    Og Barclays forlangte da, mesteparten av pengene, i retur.

    Så jeg stiller meg litt tvilende til, at dere har et gyldig krav, når Aktiv Kaptial (som dere har kjøpt denne gjelden av) er involvert i avtale-brudd.

    Og det er også sånn, at jeg fortsatt er sosial-klient, og kun får til livsopphold hver måned (fra Nav).

    Så det er ikke sånn, at jeg har noe mulighet til å betale denne gjelden, for tida.

    Jeg har nettopp kontaktet deres engelske søster-firma.

    Og de har kommet med et ugyldig krav mot meg, fra EE.

    Og da har jeg forklart at EE solgte meg en ruter, som hadde en feil på ledningen, eller noe, og derfor ikke klarte å lade ruteren raskt nok (noe betjeningen i EE-butikken, ikke skjønte bæret av (jeg dukket opp to ganger der, hos EE i Parker Street, i 2017, etter at jeg flytta til Liverpool, etter at jeg fikk realisert en arv (en hus/eiendom-brøk) etter noen grandonkler (i Holmsbu) som Nordea Tveita nekta å gå meg et lån på, rundt 2007).

    Så jeg har foreslått at EE da ihverfall betaler meg tilbake halvparten av det jeg betalte dem (for denne ubrukelige ruteren).

    Og da kan de kanskje sende pengene til dere (i Lowell Norge).

    Og da tror jeg kanskje at det kan være riktig, å sette en strek der.

    Siden at de dere kjøpte gjelden av (Aktiv Kapital) var involvert i avtale-brudd.

    Jeg fikk meg også et kredittkort fra Capital One, da jeg bodde i Liverpool sentrum (hvor jeg bodde fra 2006 til 2011).

    Og jeg dreiv mye med arbeidssaker og rettighetssaker, så jeg fikk ikke dedikert meg, så mye, til Packaging Europe-jobbing, som jeg vanligvis ville ha gjort.

    Derfor ville jeg egentlig ha lån fra Nordea, på den eiendomsbrøk-eier-andelen min i Holmsbu.

    Men ei hurpe (må man vel si) hos Nordea Tveita, bare lo av meg nærmest (selv om denne eiendoms-brøken min, var verdt nærmere 300.000, i 2017).

    Så her var det muligens noe tull hos Nordea og (som Aktiv Kapital kjøpte gjelden fra, aller først).

    Da jeg bodde i Keith Court (hvor jeg bodde fra 2012 til 2014) i Walton.

    Så fikk jeg meg et kreditt-kort (jeg var da arbeidsledig, men the Jobcenter tulla med støtten) fra Vanquis.

    Og den gjelden betalte jeg i 2017.

    (For de fant ut at jeg hadde flytta tilbake til England).

    Men jeg måtte så rømme tilbake til Norge igjen (på grunn av forfølgelse fra britiske myndigheter).

    Men jeg betalte ihvertfall Vanquis-gjelden (høsten 2017) når jeg hadde litt gryn (som de sier).

    Men EE-gjelden og Nordea-gjelden (Aktiv Kapital-gjelden) de synes jeg ikke, at det er riktig, at jeg skal betale (det at jeg ikke fikk sendt penger til City Self-Storage ødela, sånn at jeg den dag i dag blir nektet tilgang, til min lagerbod hos de, som jeg fikk meg, høsten 2004, da jeg flyttet til England, for å studere ved University of Sunderland).

    Så dette må jeg klage på.

    Skjerpings!

    Erik Ribsskog


    fre. 3. okt. 2025 kl. 11:47 skrev Lowell Norge AS <svc.no.nova@lowell.com>:
    Hei,

    Vi viser til utestående sak 1872194 fra Lowell Finans AS. Utestående saldo er i dag kr 40 798,49.

    For å gjøre det så enkelt som mulig å betale kravet ønsker vi å informere om at du kan gjøre dette med Vipps eller kort på Min Lowell.

    Logg inn med BankID på https://min.lowell.no

    Her vil du også kunne se en oversikt over utestående gjeld eller chatte med våre erfarne rådgivere for en løsning.

    Alternativt kan du benytte betalingsinformasjonen under ved bankbetaling innen 10 dager.

    Kreditor: Lowell Finans AS
    Utestående saldo: 40 798,49
    KID: 0101872194052410067
    Kontonummer: 63180520351


    Med vennlig hilsen

    Lowell Norge AS

    ------------------------------------
    KUN TIL INTERN BRUK: X0Z010187219405241006130
    KUN TIL INTERN BRUK: X0Z1300000000391
    NB: Oppgi alltid saksnummer 1872194 ved henvendelse til oss.
  • Jeg har blogget mye om en EE-ruter, i det siste (ettersom at Lowell i England, har kontaktet meg nokså nylig). Men dette blogget jeg også om, i 2017

    https://johncons-blogg.a2hosted.com/2017/08/i-dag-sa-vaknet-jeg-til-problemer-med_16/

    PS.

    Her er mer om dette:

    https://johncons-blogg.a2hosted.com/2017/08/enda-mer-fra-liverpool_32

    PS 2.

    Jeg skulle bare ha, en sånn USB-internett-dongle.

    (Som det kalles).

    De gjør samme nytten.

    Og de stapper man bare i, bak i PC-en.

    Og de virker 24/7.

    Og ikke nå og da.

    (Som ruteren på bildet overfor).

    Men EE sine nye eiere (BT) hadde slutta å selge disse UBS-internett-donglene.

    (Som det vel kalles).

    Og det er også sånn, at disse wifi-ruterne.

    De sladrer liksom, til naboene.

    Om hvordan internett man har, osv.

    (For å si det sånn).

    Så sånn er det.

    Bare noe jeg tenkte på.

    Med hilsen

    Erik Ribsskog

    PS 3.

    Det var også sånn, at jeg gikk tilbake til EE-butikken og klagde (men butikkfolka skjønte ikke, at problemet var det, at ruteren trengte superspeed-ledning, for å klare å lade, samtidig med at den var skrudd på):

    https://johncons-blogg.a2hosted.com/2017/08/mer-fra-liverpool_14-4/

    PS 4.

    Etter noen uker, så kjøpte jeg en ny ruter, fra Three (og den klarte å lade, selv om den stod på):

    https://johncons-blogg.a2hosted.com/2017/08/enda-mer-fra-liverpool_22/

    PS 5.

    I slutten av august (i 2017) så fant jeg ut selv, hva problemet var:

    https://johncons-blogg.a2hosted.com/2017/08/og-enda-mer-fra-liverpool_27/

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog <eribsskog@gmail.com>
    RE: Priority Reference Number: 22537242 (Thread:4957979)
    Erik Ribsskog <eribsskog@gmail.com> 9. februar 2024 kl. 23:09
    Til: Customer Services <Customer_Services2@lowellgroup.co.uk>
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk, customer.complaints@ee.co.uk
    Hi,

    I’ve earlier told you that I think EE owes me money.

    (And not the other way around).

    I think I paid them around £200 (from July to October, in 2017).

    And since the router only worked like half the time (and since the sim-card stopped working, after a number of X weeks/months).

    Then I think I should get around £100 back.

    And it seems (from your email) that you still think that I owe EE money.

    So that I have to complain about.

    I want a reply from a superior about this.

    Erik Ribsskog

    fre. 9. feb. 2024 kl. 12:03 skrev Customer Services <Customer_Services2@lowellgroup.co.uk>:
    Good Morning,

    Thank you for your email and keeping us copied in.

    I note from your email to EE that you advised that you are now living back in Norway. The address we currently hold on our system is 41d Osborne Road, if this is no longer your address please can you kindly provide your Norway address or a UK care of address to ensure that correspondence to you is sent to the correct place.

    I’ve put your account 314802737 on hold for 30 days to allow time for you to get back to us. If we don’t hear from you in that time, contact will resume.

    Kind regards,

    Anthony

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: Wednesday, February 7, 2024 4:14 PM
    To: customer.complaints@ee.co.uk
    Cc: complaint.info <complaint.info@financial-ombudsman.org.uk>; enquiry@commsombudsman.org; customerwellness@three.co.uk; Customer Services <Customer_Services2@lowellgroup.co.uk>; complaintsresolution@lowellgroup.co.uk; Lowell Norge AS <svc.no.nova@lowell.com>; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS <strom.no@lowell.com>; NorgesEnergi <kundeservice@norgesenergi.no>; Lowell Norge – kundesenter <kundesenter.no@lowell.com>; kundeservice@hafslundstrom.no; Bærum Kommune <post@baerum.kommune.no>; LOS Kundesenter <kundesenter@los.no>; Sfovpost <sfovpost@statsforvalteren.no>; post@sivilombudsmannen.no; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; LbF Leieboerforeningen <lbf@lbf.no>; post <post@finkn.no>; Akademikerforbundet <post@akademikerforbundet.no>; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse <abuse@telia.com>; inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>; Phso Enquiries <phso.enquiries@ombudsman.org.uk>; Info <info@tpas.org.uk>; Postmottak ASD <postmottak@asd.dep.no>; Runcorn Office <runcornoffice@taroe.org>; Postkasse <postkasse@datatilsynet.no>; Lisa Eian <eian@eianadvokat.no>; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk; post <post@finanstilsynet.no>; Post <post@brukerklagenemnda.no>; NKOM <firmapost@nkom.no>; Post <post@forbrukerradet.no>; newsroom@ee.co.uk; enquiries@policeconduct.gov.uk
    Subject: Re: Priority Reference Number: 22537242 (Thread:4957979)

    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:

    Hi Erik, thanks for your reply.

    I have found an account under your name however the address details supplied do not match what we have on the system.

    We would need to pass security checks before we can access your account to give you any information.

    Would you be able to reply with the full address details so that we can access your account to help you?

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed Agoda prisgaranti

    Bookingopplysninger

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

    Would it be possible to provide some account details in order for us to do so?

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog <eribsskog@gmail.com>
    RE: Complaint/Fwd: Manage your accounts (Thread:4945716)
    Erik Ribsskog <eribsskog@gmail.com> 8. februar 2024 kl. 20:59
    Til: Customer Services <Customer_Services2@lowellgroup.co.uk>
    Kopi: customer.complaints@ee.co.uk, “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I’m corresponding with EE about this complaint now.

    I remember what my mother said about subscriptions in the seventies.

    And I think she went to mercantile-school.

    (At least I found a newspaper-add, when I did geneaology, where it said that she was going to go to ‘handelsskole’ (‘trade-school’).

    But it could be that she in stead went to Surrey to be an au-pair (because my father and his brother told me about this, around 1979.

    My mother later took a typewriting-course (around 1980) I remember (when she lived at Steneth Terrasse, in Solbergelva).

    And I guess she should have learned that on the commercial/trade-school.

    So it could be that the subscription-thing was something her father Johannes (who was a counselor, in Hadsel municipality (and a teacher at a commercial school there) had told her).

    You also ignore the fact that the sim-card stopped working.

    And due to that EE had been recently bought by BT (when I got this monthly-plan in 2017) then I was a bit freaked out, by the shop, since I couldn’t find any of the old ‘stuff’ there (the pay as you go-internet-dongles from 2013).

    So I was a bit freaked out by that shop, I remember.

    And they also asked me a lot of funny questions.

    It was a bit awkward experience, shopping there.

    So when the router/sim-card stopped working, I didn’t go back.

    (I wasn’t aware of that EE had gotten new owners, while I lived in Norway.

    It was something fishy there, I thought.

    So I didn’t go back to complain.

    But that was also due to that I had bought a better (a newer generation router) from Three.

    And the Three-router didn’t have a problem with the charging.

    So it was like an internet-dongle, really.

    So I was quite happy with the Three-router.

    (Even if it was pay as you go.

    So I had to top up, each week, at Tesco, etc.

    To not run out of data).

    Erik Ribsskog

    tir. 6. feb. 2024 kl. 10:20 skrev Customer Services <Customer_Services2@lowellgroup.co.uk>:
    Good morning,

    Thank you for your email.

    Responding to you query
    I understand that you believe you do not owe this as you stopped paying your account and this is how it worked in the 70’s.

    Please be advised that it is in the contract and terms and conditions of this account that when cancelling the account, you must give a 30-days’ notice and pay for that final month. As this was not done you have been deemed as liable for the outstanding balance of £38.71.

    Please confirm how you wish to proceed.

    Next Steps
    Contact will continue until you get back in touch with us.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: Friday, February 2, 2024 2:48 PM
    To: Customer Services <Customer_Services2@lowellgroup.co.uk>
    Cc: complaintsresolution@lowellgroup.co.uk; Lowell Norge AS <svc.no.nova@lowell.com>; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS <strom.no@lowell.com>; NorgesEnergi <kundeservice@norgesenergi.no>; Lowell Norge – kundesenter <kundesenter.no@lowell.com>; kundeservice@hafslundstrom.no; Bærum Kommune <post@baerum.kommune.no>; LOS Kundesenter <kundesenter@los.no>; Sfovpost <sfovpost@statsforvalteren.no>; post@sivilombudsmannen.no; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; LbF Leieboerforeningen <lbf@lbf.no>; post <post@finkn.no>; Akademikerforbundet <post@akademikerforbundet.no>; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse <abuse@telia.com>; inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>; Phso Enquiries <phso.enquiries@ombudsman.org.uk>; Info <info@tpas.org.uk>; Postmottak ASD <postmottak@asd.dep.no>; Runcorn Office <runcornoffice@taroe.org>; Postkasse <postkasse@datatilsynet.no>; Lisa Eian <eian@eianadvokat.no>; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk; post <post@finanstilsynet.no>; Post <post@brukerklagenemnda.no>; NKOM <firmapost@nkom.no>; Post <post@forbrukerradet.no>; newsroom@ee.co.uk; enquiries@policeconduct.gov.uk
    Subject: [AD]Re: [AD]Re: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    my mother used to subscribe to the newspaper Nybrott, in Norway, around 1978.

    And then we got an invoice in the post.

    And my mother showed me the invoce (for some reason, because this was really not my business, I was only around eight years old).

    And she said that she/we would just not pay the bill.

    (Because she wanted to stop the subscription).

    And they I asked her, and she said, that the newspaper-deliveries would then continue, for some days/weeks.

    But still, we wouldn’t need to pay, for these extra newspapers.

    So that’s how people did it in the 70’s.

    So it it was ok to do it like that then, then it should be ok these days as well, I think.

    It’s not right if consumer-rights are beign squized, I think.

    So this I have to complain.

    Like I wrote in the last email, EE also used an old-fashiened USB-wire, so that the router charged to slow (and one could sometimes not use the internet for hours, and I have one of Norways biggest blogs, so I want to have access to the internet 24/7 (and not 12/7)).

    And also EE stopped the sim-card from working, around the time I bought the Three pay-as-you-go router/sim-card.

    But like I’ve mentioned, I have a big blog, so I wanted to be a bit sorted, when it came to internet/sim-cards/routers.

    So even if I also bought a pay as you go-router from Three, that didn’t mean that I automaticaly wanted to shut down the EE-subscripton.

    I could perhaps have put the EE sim-card in the Three-router.

    Or I could have started climbing the ‘internet-subscripton-ladder’ with Three.

    I also send a copy of this email to Ofcom, as a complaint.

    And also it was a bit odd (I remember thinking) that data/GB was more expensive (in the UK) if the product was named: ‘Wireless broadband’, than if the GB/data where part of a mobile-sim-card-plan.

    I haven’t lived in the UK since 2017.

    So I can’t say how this is now.

    (The police in the UK harass me all the time (some internet-trolls make them swat me).

    So it’s not possible for me to live in the UK.

    It seems).

    Erik Ribsskog

    PS.

    I don’t think it’s right that I should need to explain this again and again.

    I want a reply (a second opinion) from a superior, about this.

    fre. 2. feb. 2024 kl. 15:01 skrev Customer Services <Customer_Services2@lowellgroup.co.uk>:

    Good afternoon,

    Thank you for your email.

    Responding to you query
    I understand that you did not contact EE to cancel your plan and instead just stopped paying your direct debit.

    Please be advised that EE have 30-day cancelation notice in which you must continue to pay for that month. As this was not done would still be seen as liable for the outstanding balance on the account.

    Please confirm how you wish to proceed.

    Next Steps
    Contact will continue until you get back in touch with us.
    I have sent you a link for you to register online valid for 24 hours – if you don’t receive it please check your spam/junk inbox
    When you are ready to set up an affordable payment plan, you can visit our website at https://lowell.co.uk and login to manage your account online. If you have any difficulty online, we have agents available on Live Chat who will be available to help. Alternatively call us on 0333 556 5733 Mon-Fri 8am-8pm & Sat 8am-2pm.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: Wednesday, January 31, 2024 1:27 PM
    To: Customer Services <Customer_Services2@lowellgroup.co.uk>
    Cc: complaintsresolution@lowellgroup.co.uk; Lowell Norge AS <svc.no.nova@lowell.com>; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS <strom.no@lowell.com>; NorgesEnergi <kundeservice@norgesenergi.no>; Lowell Norge – kundesenter <kundesenter.no@lowell.com>; kundeservice@hafslundstrom.no; Bærum Kommune <post@baerum.kommune.no>; LOS Kundesenter <kundesenter@los.no>; Sfovpost <sfovpost@statsforvalteren.no>; post@sivilombudsmannen.no; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; LbF Leieboerforeningen <lbf@lbf.no>; post <post@finkn.no>; Akademikerforbundet <post@akademikerforbundet.no>; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse <abuse@telia.com>; inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>; Phso Enquiries <phso.enquiries@ombudsman.org.uk>; Info <info@tpas.org.uk>; Postmottak ASD <postmottak@asd.dep.no>; Runcorn Office <runcornoffice@taroe.org>; Postkasse <postkasse@datatilsynet.no>; Lisa Eian <eian@eianadvokat.no>; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk; post <post@finanstilsynet.no>; Post <post@brukerklagenemnda.no>; NKOM <firmapost@nkom.no>; Post <post@forbrukerradet.no>
    Subject: [AD]Re: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    my mother (who had gone to mercantile school, like myself) told me in the seventies, that if you wanted to stop a subscribtion, then you just don’t pay the bill.

    So I did it like in the 70’s.

    Erik Ribsskog

    PS.

    Also, I think it would have embarrasing to go back to EE.

    I really went there to get a pay-as-you-go internet-dongle (like they used to sell) but ended up with a monhtly-plan.

    And this was right after I had emigrated from Norway.

    So this was while I was still living at Lord Nelson Hotel in Liverpool City Center (like I remember it).

    (Before I got the flat in Tuebrook).

    ons. 31. jan. 2024 kl. 10:31 skrev Customer Services <Customer_Services2@lowellgroup.co.uk>:

    Good morning,

    Thank you for your email.

    Responding to you query

    I understand that you believe EE owes you money and not the other way around.

    In your email you have stated that you were having issues with your router and the sim stopped work, can you confirm if you ever contacted EE to advise of this and if so what steps were taken to repair this.

    I will await your response.

    Next Steps

    Contact will continue until you get back in touch with us.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: Sunday, January 28, 2024 8:56 PM
    To: complaintsresolution@lowellgroup.co.uk
    Cc: Lowell Norge AS <svc.no.nova@lowell.com>; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS <strom.no@lowell.com>; NorgesEnergi <kundeservice@norgesenergi.no>; Lowell Norge – kundesenter <kundesenter.no@lowell.com>; kundeservice@hafslundstrom.no; Bærum Kommune <post@baerum.kommune.no>; LOS Kundesenter <kundesenter@los.no>; Sfovpost <sfovpost@statsforvalteren.no>; post@sivilombudsmannen.no; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; LbF Leieboerforeningen <lbf@lbf.no>; post <post@finkn.no>; Akademikerforbundet <post@akademikerforbundet.no>; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse <abuse@telia.com>; inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>; Tr <tr@forbrukertilsynet.no>; Phso Enquiries <phso.enquiries@ombudsman.org.uk>; Info <info@tpas.org.uk>; Postmottak ASD <postmottak@asd.dep.no>; Runcorn Office <runcornoffice@taroe.org>; Postkasse <postkasse@datatilsynet.no>; Lisa Eian <eian@eianadvokat.no>; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk
    Subject: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    the way I remember it, EE owes me money (and not the other way around).

    I got a monthly wireless broadband-plan, from EE (in Liverpool City Center) in the summer of 2017.

    And after a few weeks, the sim-card stopped working.

    And that wasn’t the only problem.

    I really wanted a USB-dongle (like T-Mobile/EE sold, around 2011).

    But they’d stopped selling these.

    And instead I had to buy a router.

    But the problem was that the router didn’t charge that well.

    So sometimes it ran out of power.

    And then I couldn’t use the internet, for a number of X hours.

    And that’s not really an alternative to ADSL/regular broadband then, I think.

    So I got a pay-as-you-go sim-card/router, from Three.

    (Since I’m a Norwegian citizen, then I’m not in the electoral-register.

    So it’s not easy getting monthly-plans in the UK (for Norwegian citizens).

    Even before Brexit this was a problem).

    So I just started buying pay-as-you-go-data/gigabytes at Tesco, etc.

    For the Three-router.

    And I got myself a flat in Tuebrook, in the autumn of 2017.

    And the flat was unfurnished.

    And I hadn’t brought any furniture etc. with me from Norway.

    So I had a lot of other stuff to buy (for the flat).

    So I just continued using the Three-router/sim-card/wireless broadband.

    And when the EE sim-card stopped working, then I must have stopped the direct debit, by using eighter my RBS internet-bank og Barclays internet-bank.

    But this was EE’s own foult, since their stuff didn’t work.

    They made the sim-card stop working (the way I remember it).

    And their router wasn’t good enough to do with charging (of the built-in battery).

    So it was basically rubbish, I’d say.

    (And it was also in a funny yellow colour.

    So it looked like EE had used a lot of effort into this product.

    But it didn’t work properly.

    And also they shut down my sim-card, after a few weeks, even if I had gotten money from a property-sale in Norway, some weeks earlier, so it was plenty of money, on both my British bank-accounts)

    So this I have to complain about.

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: Lowell <noreply@lowellgroup.co.uk>
    Date: man. 13. mars 2023 kl. 17:44
    Subject: Manage your accounts
    To: <eribsskog@gmail.com>

    Lowell

    Mr Erik Ribsskog

    YOUR OUTSTANDING ACCOUNTS

    ORIGINAL COMPANY NAME

    LOWELL REF

    BALANCE

    EE Limited

    314802737

    £38.71

    £

    £

    £

    £

    £

    CKWM3DEF
    13/03/2023

    Dear Mr Ribsskog

    It’s never been easier to manage your account(s)
    It only takes a couple of minutes to register to manage your account(s) online.

    Visit www.lowell.co.uk today and let us know how much you’ll pay and how often, with an interest-free payment plan. At www.lowell.co.uk you can check your budget, set up a payment plan and keep track of your progress.

    It’s never been easier to manage your account(s) online, so take your first step towards a debt-free future today.

    www.lowell.co.uk

    0333 556 5700

    PO Box 13079,
    HARLOW, CM20 9TE

    Yours sincerely

    Robert Taylor
    UK Director of Customer Engagement

    You may have other accounts that are not included on this email. To review all of your accounts, please call us, or visit www.lowell.co.uk.

    Ceri, Port Talbot

    …Helpful, understanding, encouraging and approachable…Went out of their way to help in the best way that suited me and my situation.

    Samantha, Paignton

    ..Always reassuring, helpful, not pushy or judgemental, I really feel like it’s me that’s important and not my debt.

    Calls may be recorded for training and monitoring purposes. Lowell Financial Ltd. is a company registered in England and Wales under Company Reg No: 4558936. Authorised and regulated by the Financial Conduct Authority in respect of consumer credit regulated accounts. Registered Office: Ellington House, 9 Savannah Way, Leeds, LS10 1AB

    INTRODUCING LOWELL

    Lowell is a group of leading companies in the debt purchasing business. We are Lowell Financial Ltd (LFL) and we will be supporting you by providing you with enough time and the right options to deal with your debt(s) based on your circumstances. You can manage your account(s) without even picking up the phone by visiting our website at www.lowell.co.uk. You’ll just need your Lowell Reference number(s). If you want to have a chat about your account(s), you can call us on 0333 556 5700.Calls from a landline will be charged at a local rate; mobile charges may vary.

    TO MAKE A PAYMENT OR TO SET UP A PAYMENT PLAN

    If you already know how much you can afford to pay, you can use our automated 24 hour 7 day a week service to pay by debit card.

    Call us on 0333 556 5700.

    Please have your Lowell reference
    number(s) and your debit card to hand.

    If you bank online, you can pay directly to us.

    Our bank account number: 39543749

    Our sort code: 60-00-01

    You’ll also need your Lowell reference number(s).

    If you set up payments this way, please let us know when to expect them so we can set up your repayment plan for you.

    Set up an affordable Direct Debit by calling us on 0333 556 5700 or by visiting our secure website www.lowell.co.uk. (you’ll just need your reference number(s) and bank details).

    To see the full Direct Debit Guarantee, visit www.lowell.co.uk/direct-debit-guarantee

    CONTINUOUS PAYMENT AUTHORITY

    If you have chosen to make regular card payments to us these will be made under a Continuous Payment Authority (CPA). A CPA authorises us to withdraw the agreed amount from your specified account on an agreed frequency. CPAs can be set up weekly, fortnightly, four weekly or monthly.

    Payments taken from your card will appear on your bank account or card statement as ‘Lowell Portfolio I’. If we are unable to collect your payment, we will contact you to understand the reason why.

    If you are paying on a four weekly or monthly arrangement, we will make one further attempt to take the full missed payment amount 14 days later.

    We will not apply any fees and charges to your account as a result of a failed payment attempt.

    You are able to cancel the CPA by contacting us or your payment service provider at any time up to close of business on the day before payment is due to be taken.

    HOW WE USE YOUR DATA

    Our privacy notice can be found at www.lowell.co.uk/our-privacy-promise. This explains what personal data we collect about you and how we use it; it also sets out your rights and how to exercise them. To listen to our notice, please call 0800 021 2075 or if you would like a copy, please contact us.

    FREE IMPARTIAL DEBT ADVICE

    UPDATING YOUR CREDIT FILE

    If you are worried about your debts, you can get free and confidential advice from a number of independent organisations including:

    StepChange Debt Charity

    0800 138 1111 or www.stepchange.org

    National Debtline
    0808 808 4000 or www.nationaldebtline.org

    If your account(s) are being reported to the credit reference agencies, we will update them with details of your payments. If you pay an account in full, any default will show as ‘satisfied’. If we agree to accept a discounted settlement, any default will show as ‘partially satisfied’, when paid. Updating your credit file to show you are making payments or have settled your account could help to improve your credit rating and get your finances back on track.

    MAKING A COMPLAINT

    At Lowell, we are committed to dealing with all customers in a fair, reasonable and respectful manner. We do welcome any feedback on our communications with customers.

    We have a documented Complaints Policy – a copy of which is available upon request. If you do wish to make a complaint, please contact our Customer Relations Team by phone, letter or email.

    Freephone: 0800 542 0058 (we’re open: Mon-Fri: 8am-6pm)

    Write to us, setting out full details, at Customer Relations, PO Box 13079, HARLOW, CM20 9TE

    Alternatively email: complaintsresolution@lowellgroup.co.uk

  • Jeg sendte en e-post til EE

    Erik Ribsskog <eribsskog@gmail.com>
    Re: Priority Reference Number: 22537242
    Erik Ribsskog <eribsskog@gmail.com> 8. februar 2024 kl. 20:06
    Til: customer.complaints@ee.co.uk
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I have both Barclays current-account, Barclays ISA-account, RBS current-account and RBS ISA-account.

    (Something like that).

    And I tried my Barclays card-reader now.

    But it was out of battery.

    And I could get the RBS-internet-bank to work eighter.

    I haven’t lived in the UK since 2017.

    And when I live in Norway, I find it more practical to use my Norwegian bank-account.

    So I haven’t used my British bank-accounts for many years.

    But it could be that I used my RBS current-account for this direct-debit.

    If so, then the last four numbers should be (sensurert av johncons-blogg).

    Erik Ribsskog

    PS.

    I think it’s silly that I have to go through all these questions about this old bill.

    I’ve explained to you that I’ve lived in Norway since December 2017.

    So I want a reply from a superior about this.


    tor. 8. feb. 2024 kl. 11:33 skrev <customer.complaints@ee.co.uk>:
    08/02/2024

     

    Hi Erik,

     

    Thanks for your email. Billy’s out of the office at the moment so I’m replying on his behalf.

     

    I’m sorry to hear about the issues you’ve experienced with an old EE account.

     

    I’d like to look into this for you. Before I do, I just need you to confirm some information for security, so I know I’m in touch with the right person.


    What to do now

     

    Please call me on 08009563067*.

     

    We’re open Monday to Friday 08.00 to 20.00, 10.00 to 18.00 Saturday and 10.00 to 16.00 Sunday.

     

    I can run through the security questions with you quickly and easily over the phone. It would also be great to be able to speak to you directly about the problems you’ve had.

     

    Or email me with a few details

     

    If you can’t call me, please email me back to confirm:

     

    · Your full name

    · The full billing address registered on the account

    · The last 4 digits of the registered bank account number

     

    If you weren’t able to answer the security questions, then we’d usually advise you to go into an EE store with photo ID to verify yourself. However, as I understand you’re no longer living in the UK, if you’re unable to answer the above security questions then please send me a copy of your photo ID via email.

     

    What happens next?

     

    I look forward to hearing from you soon so I can start looking into the details and give you a full response.

     

    Yours sincerely

     

    Catherine Hornsby

     

    Executive Complaints Team

     

    *Calls to 08009563067 are free from all UK consumer mobiles and landlines. Please check with your provider about costs from other phones or countries.

     

     

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     


    On 07/02/2024 16:14, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

     

     

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:

    Hi Erik, thanks for your reply.

     

    I have found an account under your name however the address details supplied do not match what we have on the system.

     

    We would need to pass security checks before we can access your account to give you any information.

     

    Would you be able to reply with the full address details so that we can access your account to help you?

     


    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     


    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

     

     

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

     

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

     

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed Agoda prisgaranti

     

     

     

     

    Bookingopplysninger

     

     

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

     

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

     

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

     

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

     

    Would it be possible to provide some account details in order for us to do so?

     

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

     

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

     

     

     

    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     

     

     

     

    IMG_20240208_0001.jpg
    181K

    PS.

    Her er vedlegget:

  • Jeg sendte en e-post til EE

    Erik Ribsskog <eribsskog@gmail.com>
    Re: Priority Reference Number: 22537242
    Erik Ribsskog <eribsskog@gmail.com> 7. februar 2024 kl. 17:13
    Til: customer.complaints@ee.co.uk
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:
    Hi Erik, thanks for your reply.

    I have found an account under your name however the address details supplied do not match what we have on the system.

    We would need to pass security checks before we can access your account to give you any information.

    Would you be able to reply with the full address details so that we can access your account to help you?

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed   Agoda prisgaranti

    Bookingopplysninger

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

    Would it be possible to provide some account details in order for us to do so?

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    IMG_20240207_0001.jpg
    227K

    PS.

    Her er vedlegget:

  • Jeg sendte en e-post til EE

     

    Erik Ribsskog <eribsskog@gmail.com>

    Re: Priority Reference Number: 22537242

    Erik Ribsskog <eribsskog@gmail.com>
    5. februar 2024 kl. 17:08
    Til: customer.complaints@ee.co.uk
    Kopi: Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel
    Lord Nelson Hotel
     

      
    orange-yellow star-2
    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD
    L3 5PD
     
    Bestilling: 1 rom, 7 netter
    Innsjekking: July 31, 2017 (after 02:00 PM)
    Utsjekking: August 7, 2017 (before 12:00 PM)
    Booking-ID: 203112395
    Hovedgjest: Erik Ribsskog
     
    Din booking er allerede betalt
    Single Room NOK 2,452.27
    Inkludert i prisen: Skatt 20%
    Endelig belastning av kortet: NOK 2,452.27
    Best price guaranteed   Agoda prisgaranti
     
     
     
     
    Bookingopplysninger
     

     
    Bookingopplysninger
    Kapasitet: 1 voksen
    Frokost: Inkludert
    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!
    Forespørsler
    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.
     
    Avbestilling- og endringsregler
    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.
     

     

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

     

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

     

    Would it be possible to provide some account details in order for us to do so?

     

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

     

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

     

     

     

    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     

     

     

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog eribsskog@gmail.com
    RE: Complaint/Fwd: Manage your accounts (Thread:4945716)
    Erik Ribsskog eribsskog@gmail.com 2. februar 2024 kl. 15:48
    Til: Customer Services Customer_Services2@lowellgroup.co.uk
    Kopi: Customer Services Customer_Services2@lowellgroup.co.uk, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS svc.no.nova@lowell.com, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS strom.no@lowell.com, NorgesEnergi kundeservice@norgesenergi.no, Lowell Norge – kundesenter kundesenter.no@lowell.com, kundeservice@hafslundstrom.no, Bærum Kommune post@baerum.kommune.no, LOS Kundesenter kundesenter@los.no, Sfovpost sfovpost@statsforvalteren.no, “post@sivilombudsmannen.no” post@sivilombudsmannen.no, amnestyis amnestyis@amnesty.org, HRW UK hrwuk@hrw.org, LbF Leieboerforeningen lbf@lbf.no, post post@finkn.no, Akademikerforbundet post@akademikerforbundet.no, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse abuse@telia.com, “inger.lise.blyverket” inger.lise.blyverket@forbrukerradet.no, Phso Enquiries phso.enquiries@ombudsman.org.uk, Info info@tpas.org.uk, Postmottak ASD postmottak@asd.dep.no, Runcorn Office runcornoffice@taroe.org, Postkasse postkasse@datatilsynet.no, Lisa Eian eian@eianadvokat.no, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post post@finanstilsynet.no, Post post@brukerklagenemnda.no, NKOM firmapost@nkom.no, Post post@forbrukerradet.no, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    my mother used to subscribe to the newspaper Nybrott, in Norway, around 1978.

    And then we got an invoice in the post.

    And my mother showed me the invoce (for some reason, because this was really not my business, I was only around eight years old).

    And she said that she/we would just not pay the bill.

    (Because she wanted to stop the subscription).

    And they I asked her, and she said, that the newspaper-deliveries would then continue, for some days/weeks.

    But still, we wouldn’t need to pay, for these extra newspapers.

    So that’s how people did it in the 70’s.

    So it it was ok to do it like that then, then it should be ok these days as well, I think.

    It’s not right if consumer-rights are beign squized, I think.

    So this I have to complain.

    Like I wrote in the last email, EE also used an old-fashiened USB-wire, so that the router charged to slow (and one could sometimes not use the internet for hours, and I have one of Norways biggest blogs, so I want to have access to the internet 24/7 (and not 12/7)).

    And also EE stopped the sim-card from working, around the time I bought the Three pay-as-you-go router/sim-card.

    But like I’ve mentioned, I have a big blog, so I wanted to be a bit sorted, when it came to internet/sim-cards/routers.

    So even if I also bought a pay as you go-router from Three, that didn’t mean that I automaticaly wanted to shut down the EE-subscripton.

    I could perhaps have put the EE sim-card in the Three-router.

    Or I could have started climbing the ‘internet-subscripton-ladder’ with Three.

    I also send a copy of this email to Ofcom, as a complaint.

    And also it was a bit odd (I remember thinking) that data/GB was more expensive (in the UK) if the product was named: ‘Wireless broadband’, than if the GB/data where part of a mobile-sim-card-plan.

    I haven’t lived in the UK since 2017.

    So I can’t say how this is now.

    (The police in the UK harass me all the time (some internet-trolls make them swat me).

    So it’s not possible for me to live in the UK.

    It seems).

    Erik Ribsskog

    PS.

    I don’t think it’s right that I should need to explain this again and again.

    I want a reply (a second opinion) from a superior, about this.

    fre. 2. feb. 2024 kl. 15:01 skrev Customer Services Customer_Services2@lowellgroup.co.uk:
    Good afternoon,

    Thank you for your email.

    Responding to you query
    I understand that you did not contact EE to cancel your plan and instead just stopped paying your direct debit.

    Please be advised that EE have 30-day cancelation notice in which you must continue to pay for that month. As this was not done would still be seen as liable for the outstanding balance on the account.

    Please confirm how you wish to proceed.

    Next Steps
    Contact will continue until you get back in touch with us.
    I have sent you a link for you to register online valid for 24 hours – if you don’t receive it please check your spam/junk inbox
    When you are ready to set up an affordable payment plan, you can visit our website at https://lowell.co.uk and login to manage your account online. If you have any difficulty online, we have agents available on Live Chat who will be available to help. Alternatively call us on 0333 556 5733 Mon-Fri 8am-8pm & Sat 8am-2pm.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog eribsskog@gmail.com
    Sent: Wednesday, January 31, 2024 1:27 PM
    To: Customer Services Customer_Services2@lowellgroup.co.uk
    Cc: complaintsresolution@lowellgroup.co.uk; Lowell Norge AS svc.no.nova@lowell.com; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS strom.no@lowell.com; NorgesEnergi kundeservice@norgesenergi.no; Lowell Norge – kundesenter kundesenter.no@lowell.com; kundeservice@hafslundstrom.no; Bærum Kommune post@baerum.kommune.no; LOS Kundesenter kundesenter@los.no; Sfovpost sfovpost@statsforvalteren.no; post@sivilombudsmannen.no; amnestyis amnestyis@amnesty.org; HRW UK hrwuk@hrw.org; LbF Leieboerforeningen lbf@lbf.no; post post@finkn.no; Akademikerforbundet post@akademikerforbundet.no; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse abuse@telia.com; inger.lise.blyverket inger.lise.blyverket@forbrukerradet.no; Phso Enquiries phso.enquiries@ombudsman.org.uk; Info info@tpas.org.uk; Postmottak ASD postmottak@asd.dep.no; Runcorn Office runcornoffice@taroe.org; Postkasse postkasse@datatilsynet.no; Lisa Eian eian@eianadvokat.no; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk; post post@finanstilsynet.no; Post post@brukerklagenemnda.no; NKOM firmapost@nkom.no; Post post@forbrukerradet.no
    Subject: [AD]Re: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    my mother (who had gone to mercantile school, like myself) told me in the seventies, that if you wanted to stop a subscribtion, then you just don’t pay the bill.

    So I did it like in the 70’s.

    Erik Ribsskog

    PS.

    Also, I think it would have embarrasing to go back to EE.

    I really went there to get a pay-as-you-go internet-dongle (like they used to sell) but ended up with a monhtly-plan.

    And this was right after I had emigrated from Norway.

    So this was while I was still living at Lord Nelson Hotel in Liverpool City Center (like I remember it).

    (Before I got the flat in Tuebrook).

    ons. 31. jan. 2024 kl. 10:31 skrev Customer Services Customer_Services2@lowellgroup.co.uk:

    Good morning,

    Thank you for your email.

    Responding to you query

    I understand that you believe EE owes you money and not the other way around.

    In your email you have stated that you were having issues with your router and the sim stopped work, can you confirm if you ever contacted EE to advise of this and if so what steps were taken to repair this.

    I will await your response.

    Next Steps

    Contact will continue until you get back in touch with us.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog eribsskog@gmail.com
    Sent: Sunday, January 28, 2024 8:56 PM
    To: complaintsresolution@lowellgroup.co.uk
    Cc: Lowell Norge AS svc.no.nova@lowell.com; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS strom.no@lowell.com; NorgesEnergi kundeservice@norgesenergi.no; Lowell Norge – kundesenter kundesenter.no@lowell.com; kundeservice@hafslundstrom.no; Bærum Kommune post@baerum.kommune.no; LOS Kundesenter kundesenter@los.no; Sfovpost sfovpost@statsforvalteren.no; post@sivilombudsmannen.no; amnestyis amnestyis@amnesty.org; HRW UK hrwuk@hrw.org; LbF Leieboerforeningen lbf@lbf.no; post post@finkn.no; Akademikerforbundet post@akademikerforbundet.no; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse abuse@telia.com; inger.lise.blyverket inger.lise.blyverket@forbrukerradet.no; Tr tr@forbrukertilsynet.no; Phso Enquiries phso.enquiries@ombudsman.org.uk; Info info@tpas.org.uk; Postmottak ASD postmottak@asd.dep.no; Runcorn Office runcornoffice@taroe.org; Postkasse postkasse@datatilsynet.no; Lisa Eian eian@eianadvokat.no; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk
    Subject: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    the way I remember it, EE owes me money (and not the other way around).

    I got a monthly wireless broadband-plan, from EE (in Liverpool City Center) in the summer of 2017.

    And after a few weeks, the sim-card stopped working.

    And that wasn’t the only problem.

    I really wanted a USB-dongle (like T-Mobile/EE sold, around 2011).

    But they’d stopped selling these.

    And instead I had to buy a router.

    But the problem was that the router didn’t charge that well.

    So sometimes it ran out of power.

    And then I couldn’t use the internet, for a number of X hours.

    And that’s not really an alternative to ADSL/regular broadband then, I think.

    So I got a pay-as-you-go sim-card/router, from Three.

    (Since I’m a Norwegian citizen, then I’m not in the electoral-register.

    So it’s not easy getting monthly-plans in the UK (for Norwegian citizens).

    Even before Brexit this was a problem).

    So I just started buying pay-as-you-go-data/gigabytes at Tesco, etc.

    For the Three-router.

    And I got myself a flat in Tuebrook, in the autumn of 2017.

    And the flat was unfurnished.

    And I hadn’t brought any furniture etc. with me from Norway.

    So I had a lot of other stuff to buy (for the flat).

    So I just continued using the Three-router/sim-card/wireless broadband.

    And when the EE sim-card stopped working, then I must have stopped the direct debit, by using eighter my RBS internet-bank og Barclays internet-bank.

    But this was EE’s own foult, since their stuff didn’t work.

    They made the sim-card stop working (the way I remember it).

    And their router wasn’t good enough to do with charging (of the built-in battery).

    So it was basically rubbish, I’d say.

    (And it was also in a funny yellow colour.

    So it looked like EE had used a lot of effort into this product.

    But it didn’t work properly.

    And also they shut down my sim-card, after a few weeks, even if I had gotten money from a property-sale in Norway, some weeks earlier, so it was plenty of money, on both my British bank-accounts)

    So this I have to complain about.

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: Lowell noreply@lowellgroup.co.uk
    Date: man. 13. mars 2023 kl. 17:44
    Subject: Manage your accounts
    To: eribsskog@gmail.com

    Lowell

    Mr Erik Ribsskog

    YOUR OUTSTANDING ACCOUNTS

    ORIGINAL COMPANY NAME

    LOWELL REF

    BALANCE

    EE Limited

    314802737

    £38.71

    £

    £

    £

    £

    £

    CKWM3DEF
    13/03/2023

    Dear Mr Ribsskog

    It’s never been easier to manage your account(s)
    It only takes a couple of minutes to register to manage your account(s) online.

    Visit www.lowell.co.uk today and let us know how much you’ll pay and how often, with an interest-free payment plan. At www.lowell.co.uk you can check your budget, set up a payment plan and keep track of your progress.

    It’s never been easier to manage your account(s) online, so take your first step towards a debt-free future today.

    www.lowell.co.uk

    0333 556 5700

    PO Box 13079,
    HARLOW, CM20 9TE

    Yours sincerely

    Robert Taylor
    UK Director of Customer Engagement

    You may have other accounts that are not included on this email. To review all of your accounts, please call us, or visit www.lowell.co.uk.

    Ceri, Port Talbot

    …Helpful, understanding, encouraging and approachable…Went out of their way to help in the best way that suited me and my situation.

    Samantha, Paignton

    ..Always reassuring, helpful, not pushy or judgemental, I really feel like it’s me that’s important and not my debt.

    Calls may be recorded for training and monitoring purposes. Lowell Financial Ltd. is a company registered in England and Wales under Company Reg No: 4558936. Authorised and regulated by the Financial Conduct Authority in respect of consumer credit regulated accounts. Registered Office: Ellington House, 9 Savannah Way, Leeds, LS10 1AB

    INTRODUCING LOWELL

    Lowell is a group of leading companies in the debt purchasing business. We are Lowell Financial Ltd (LFL) and we will be supporting you by providing you with enough time and the right options to deal with your debt(s) based on your circumstances. You can manage your account(s) without even picking up the phone by visiting our website at www.lowell.co.uk. You’ll just need your Lowell Reference number(s). If you want to have a chat about your account(s), you can call us on 0333 556 5700.Calls from a landline will be charged at a local rate; mobile charges may vary.

    TO MAKE A PAYMENT OR TO SET UP A PAYMENT PLAN

    If you already know how much you can afford to pay, you can use our automated 24 hour 7 day a week service to pay by debit card.

    Call us on 0333 556 5700.

    Please have your Lowell reference
    number(s) and your debit card to hand.

    If you bank online, you can pay directly to us.

    Our bank account number: 39543749

    Our sort code: 60-00-01

    You’ll also need your Lowell reference number(s).

    If you set up payments this way, please let us know when to expect them so we can set up your repayment plan for you.

    Set up an affordable Direct Debit by calling us on 0333 556 5700 or by visiting our secure website www.lowell.co.uk. (you’ll just need your reference number(s) and bank details).

    To see the full Direct Debit Guarantee, visit www.lowell.co.uk/direct-debit-guarantee

    CONTINUOUS PAYMENT AUTHORITY

    If you have chosen to make regular card payments to us these will be made under a Continuous Payment Authority (CPA). A CPA authorises us to withdraw the agreed amount from your specified account on an agreed frequency. CPAs can be set up weekly, fortnightly, four weekly or monthly.

    Payments taken from your card will appear on your bank account or card statement as ‘Lowell Portfolio I’. If we are unable to collect your payment, we will contact you to understand the reason why.

    If you are paying on a four weekly or monthly arrangement, we will make one further attempt to take the full missed payment amount 14 days later.

    We will not apply any fees and charges to your account as a result of a failed payment attempt.

    You are able to cancel the CPA by contacting us or your payment service provider at any time up to close of business on the day before payment is due to be taken.

    HOW WE USE YOUR DATA

    Our privacy notice can be found at www.lowell.co.uk/our-privacy-promise. This explains what personal data we collect about you and how we use it; it also sets out your rights and how to exercise them. To listen to our notice, please call 0800 021 2075 or if you would like a copy, please contact us.

    FREE IMPARTIAL DEBT ADVICE

    UPDATING YOUR CREDIT FILE

    If you are worried about your debts, you can get free and confidential advice from a number of independent organisations including:

    StepChange Debt Charity

    0800 138 1111 or www.stepchange.org

    National Debtline
    0808 808 4000 or www.nationaldebtline.org

    If your account(s) are being reported to the credit reference agencies, we will update them with details of your payments. If you pay an account in full, any default will show as ‘satisfied’. If we agree to accept a discounted settlement, any default will show as ‘partially satisfied’, when paid. Updating your credit file to show you are making payments or have settled your account could help to improve your credit rating and get your finances back on track.

    MAKING A COMPLAINT

    At Lowell, we are committed to dealing with all customers in a fair, reasonable and respectful manner. We do welcome any feedback on our communications with customers.

    We have a documented Complaints Policy – a copy of which is available upon request. If you do wish to make a complaint, please contact our Customer Relations Team by phone, letter or email.

    Freephone: 0800 542 0058 (we’re open: Mon-Fri: 8am-6pm)

    Write to us, setting out full details, at Customer Relations, PO Box 13079, HARLOW, CM20 9TE

    Alternatively email: complaintsresolution@lowellgroup.co.uk

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog <eribsskog@gmail.com>
    RE: Complaint/Fwd: Manage your accounts (Thread:4945716)
    Erik Ribsskog <eribsskog@gmail.com> 31. januar 2024 kl. 14:26
    Til: Customer Services <Customer_Services2@lowellgroup.co.uk>
    Kopi: complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>
    Hi,

    my mother (who had gone to mercantile school, like myself) told me in the seventies, that if you wanted to stop a subscribtion, then you just don’t pay the bill.

    So I did it like in the 70’s.

    Erik Ribsskog

    PS.

    Also, I think it would have embarrasing to go back to EE.

    I really went there to get a pay-as-you-go internet-dongle (like they used to sell) but ended up with a monhtly-plan.

    And this was right after I had emigrated from Norway.

    So this was while I was still living at Lord Nelson Hotel in Liverpool City Center (like I remember it).

    (Before I got the flat in Tuebrook).

    ons. 31. jan. 2024 kl. 10:31 skrev Customer Services <Customer_Services2@lowellgroup.co.uk>:
    Good morning,

    Thank you for your email.

    Responding to you query

    I understand that you believe EE owes you money and not the other way around.

    In your email you have stated that you were having issues with your router and the sim stopped work, can you confirm if you ever contacted EE to advise of this and if so what steps were taken to repair this.

    I will await your response.

    Next Steps

    Contact will continue until you get back in touch with us.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: Sunday, January 28, 2024 8:56 PM
    To: complaintsresolution@lowellgroup.co.uk
    Cc: Lowell Norge AS <svc.no.nova@lowell.com>; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS <strom.no@lowell.com>; NorgesEnergi <kundeservice@norgesenergi.no>; Lowell Norge – kundesenter <kundesenter.no@lowell.com>; kundeservice@hafslundstrom.no; Bærum Kommune <post@baerum.kommune.no>; LOS Kundesenter <kundesenter@los.no>; Sfovpost <sfovpost@statsforvalteren.no>; post@sivilombudsmannen.no; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; LbF Leieboerforeningen <lbf@lbf.no>; post <post@finkn.no>; Akademikerforbundet <post@akademikerforbundet.no>; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse <abuse@telia.com>; inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>; Tr <tr@forbrukertilsynet.no>; Phso Enquiries <phso.enquiries@ombudsman.org.uk>; Info <info@tpas.org.uk>; Postmottak ASD <postmottak@asd.dep.no>; Runcorn Office <runcornoffice@taroe.org>; Postkasse <postkasse@datatilsynet.no>; Lisa Eian <eian@eianadvokat.no>; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk
    Subject: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    the way I remember it, EE owes me money (and not the other way around).

    I got a monthly wireless broadband-plan, from EE (in Liverpool City Center) in the summer of 2017.

    And after a few weeks, the sim-card stopped working.

    And that wasn’t the only problem.

    I really wanted a USB-dongle (like T-Mobile/EE sold, around 2011).

    But they’d stopped selling these.

    And instead I had to buy a router.

    But the problem was that the router didn’t charge that well.

    So sometimes it ran out of power.

    And then I couldn’t use the internet, for a number of X hours.

    And that’s not really an alternative to ADSL/regular broadband then, I think.

    So I got a pay-as-you-go sim-card/router, from Three.

    (Since I’m a Norwegian citizen, then I’m not in the electoral-register.

    So it’s not easy getting monthly-plans in the UK (for Norwegian citizens).

    Even before Brexit this was a problem).

    So I just started buying pay-as-you-go-data/gigabytes at Tesco, etc.

    For the Three-router.

    And I got myself a flat in Tuebrook, in the autumn of 2017.

    And the flat was unfurnished.

    And I hadn’t brought any furniture etc. with me from Norway.

    So I had a lot of other stuff to buy (for the flat).

    So I just continued using the Three-router/sim-card/wireless broadband.

    And when the EE sim-card stopped working, then I must have stopped the direct debit, by using eighter my RBS internet-bank og Barclays internet-bank.

    But this was EE’s own foult, since their stuff didn’t work.

    They made the sim-card stop working (the way I remember it).

    And their router wasn’t good enough to do with charging (of the built-in battery).

    So it was basically rubbish, I’d say.

    (And it was also in a funny yellow colour.

    So it looked like EE had used a lot of effort into this product.

    But it didn’t work properly.

    And also they shut down my sim-card, after a few weeks, even if I had gotten money from a property-sale in Norway, some weeks earlier, so it was plenty of money, on both my British bank-accounts)

    So this I have to complain about.

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: Lowell <noreply@lowellgroup.co.uk>
    Date: man. 13. mars 2023 kl. 17:44
    Subject: Manage your accounts
    To: <eribsskog@gmail.com>

    Lowell

    Mr Erik Ribsskog

    YOUR OUTSTANDING ACCOUNTS

    ORIGINAL COMPANY NAME

    LOWELL REF

    BALANCE

    EE Limited

    314802737

    £38.71

    £

    £

    £

    £

    £

    CKWM3DEF
    13/03/2023

    Dear Mr Ribsskog

    It’s never been easier to manage your account(s)
    It only takes a couple of minutes to register to manage your account(s) online.

    Visit www.lowell.co.uk today and let us know how much you’ll pay and how often, with an interest-free payment plan. At www.lowell.co.uk you can check your budget, set up a payment plan and keep track of your progress.

    It’s never been easier to manage your account(s) online, so take your first step towards a debt-free future today.

    www.lowell.co.uk

    0333 556 5700

    PO Box 13079,
    HARLOW, CM20 9TE

    Yours sincerely

    Robert Taylor
    UK Director of Customer Engagement

    You may have other accounts that are not included on this email. To review all of your accounts, please call us, or visit www.lowell.co.uk.

    Ceri, Port Talbot

    …Helpful, understanding, encouraging and approachable…Went out of their way to help in the best way that suited me and my situation.

    Samantha, Paignton

    ..Always reassuring, helpful, not pushy or judgemental, I really feel like it’s me that’s important and not my debt.

    Calls may be recorded for training and monitoring purposes. Lowell Financial Ltd. is a company registered in England and Wales under Company Reg No: 4558936. Authorised and regulated by the Financial Conduct Authority in respect of consumer credit regulated accounts. Registered Office: Ellington House, 9 Savannah Way, Leeds, LS10 1AB

    INTRODUCING LOWELL

    Lowell is a group of leading companies in the debt purchasing business. We are Lowell Financial Ltd (LFL) and we will be supporting you by providing you with enough time and the right options to deal with your debt(s) based on your circumstances. You can manage your account(s) without even picking up the phone by visiting our website at www.lowell.co.uk. You’ll just need your Lowell Reference number(s). If you want to have a chat about your account(s), you can call us on 0333 556 5700.Calls from a landline will be charged at a local rate; mobile charges may vary.

    TO MAKE A PAYMENT OR TO SET UP A PAYMENT PLAN

    If you already know how much you can afford to pay, you can use our automated 24 hour 7 day a week service to pay by debit card.

    Call us on 0333 556 5700.

    Please have your Lowell reference
    number(s) and your debit card to hand.

    If you bank online, you can pay directly to us.

    Our bank account number: 39543749

    Our sort code: 60-00-01

    You’ll also need your Lowell reference number(s).

    If you set up payments this way, please let us know when to expect them so we can set up your repayment plan for you.

    Set up an affordable Direct Debit by calling us on 0333 556 5700 or by visiting our secure website www.lowell.co.uk. (you’ll just need your reference number(s) and bank details).

    To see the full Direct Debit Guarantee, visit www.lowell.co.uk/direct-debit-guarantee

    CONTINUOUS PAYMENT AUTHORITY

    If you have chosen to make regular card payments to us these will be made under a Continuous Payment Authority (CPA). A CPA authorises us to withdraw the agreed amount from your specified account on an agreed frequency. CPAs can be set up weekly, fortnightly, four weekly or monthly.

    Payments taken from your card will appear on your bank account or card statement as ‘Lowell Portfolio I’. If we are unable to collect your payment, we will contact you to understand the reason why.

    If you are paying on a four weekly or monthly arrangement, we will make one further attempt to take the full missed payment amount 14 days later.

    We will not apply any fees and charges to your account as a result of a failed payment attempt.

    You are able to cancel the CPA by contacting us or your payment service provider at any time up to close of business on the day before payment is due to be taken.

    HOW WE USE YOUR DATA

    Our privacy notice can be found at www.lowell.co.uk/our-privacy-promise. This explains what personal data we collect about you and how we use it; it also sets out your rights and how to exercise them. To listen to our notice, please call 0800 021 2075 or if you would like a copy, please contact us.

    FREE IMPARTIAL DEBT ADVICE

    UPDATING YOUR CREDIT FILE

    If you are worried about your debts, you can get free and confidential advice from a number of independent organisations including:

    StepChange Debt Charity

    0800 138 1111 or www.stepchange.org

    National Debtline
    0808 808 4000 or www.nationaldebtline.org

    If your account(s) are being reported to the credit reference agencies, we will update them with details of your payments. If you pay an account in full, any default will show as ‘satisfied’. If we agree to accept a discounted settlement, any default will show as ‘partially satisfied’, when paid. Updating your credit file to show you are making payments or have settled your account could help to improve your credit rating and get your finances back on track.

    MAKING A COMPLAINT

    At Lowell, we are committed to dealing with all customers in a fair, reasonable and respectful manner. We do welcome any feedback on our communications with customers.

    We have a documented Complaints Policy – a copy of which is available upon request. If you do wish to make a complaint, please contact our Customer Relations Team by phone, letter or email.

    Freephone: 0800 542 0058 (we’re open: Mon-Fri: 8am-6pm)

    Write to us, setting out full details, at Customer Relations, PO Box 13079, HARLOW, CM20 9TE

    Alternatively email: complaintsresolution@lowellgroup.co.uk