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Erik Ribsskog <eribsskog@gmail.com> |
Report of crime
PS.
Her er mer om dette:
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Erik Ribsskog <eribsskog@gmail.com> |
Report of crime
PS.
Her er mer om dette:
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Erik Ribsskog <eribsskog@gmail.com> |
Re: Complaint [RESTRICTED]
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Erik Ribsskog <eribsskog@gmail.com> |
Fri, Dec 2, 2011 at 3:00 PM | |||||||||||
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To: e-policing.mailbox@northumbria.pnn.police.uk Cc: gbrlo <gbrlo@unhcr.org> Bcc: information@wiesenthal.net | ||||||||||||
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Erik Ribsskog <eribsskog@gmail.com> |
Problems with the British Government
|
Erik Ribsskog <eribsskog@gmail.com> |
Fri, Nov 25, 2011 at 6:51 PM | |
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To: gbrlo@unhcr.org | ||
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fromErik Ribsskog eribsskog@gmail.com
toTAYLORG@unhcr.org
cc”Oslo, Visa”
bccCONTACT-US
Contact-Us@jobcentreplus.gsi.gov.uk
dateWed, Nov 9, 2011 at 5:39 PM
subjectProblems with UK institutions/Fwd: Council Tax/Fwd: Complaint about Council tax complaint/Fwd: Your housing benefit enquiry <<#22175-137133#>>
mailed-bygmail.com
hide details 5:39 PM (0 minutes ago)
Hi,
I escalate this to the UN as the LGO have messed with me earlier.
I’m really a refugee, don’t trust the British institutions.
Brits think I’m working class since I’m a poor refugee, and just mess with me.
Regards,
Erik Ribsskog
———- Forwarded message ———- Hi, Liverpool City Council sent me a letter the other day, saying that they want to deduct money, from my Jobseekers Allowance. However, those arrears are part of an ongoing complaint-case I have against the Liverpool City Council which have even been with the Parliamentary Ombudsman. To not make this more complicated than necessary, I ask the Jobcenter to wait untill that case is settled, with withdrawing money. I ask the Parliamentary Ombudsman for more advice regarding this case, as the Liverpool City Council have closed the complaint-file ten days after sending the long letter refered to in the forwareded e-mail, which I think is much to early, and as far as I remember it this breaches the Liverpool City Councils own Complaint Procedure. Yours sincerely, Erik Ribsskog ———- Forwarded message ———- Hi, at the end of last week, I recieved a long letter, about this, from the Council. The letter was largely rubbish, I think I have to say. I’ll try to index my complaints. 1. You say my claim for Income Support is ‘out of date’. Where as the Department of Work and Pensions have let me update about my finances for my business many months later. What counts is when I get aware of what Income Support is. I have been self-employed and I haven’t had a fixed monthly income, so I couldn’t tell you about how much I’d earn, right away. I’m also from Norway, and don’t know about Income Support, since Norwegian newspapers don’t write about the British society in detail. Also, my uncle in Norway, Martin Ribsskog, once told me, that a doctor had given him compensation, years later, when he didn’t know about a Government programme. So then it should be like this, in this case as well, I think. This with just saying ‘out of date’, is like something Balderick in Black Adder would have said. Please don’t f*ck around, Norwegians hate being treated like that, and you are in the EU now, eighter you like it or not. If you don’t like it then have a go at your politicians instead of having a go at normal people. I’ve also contacted you about Income Support earlier, in 2010, but then you didn’t reply at all, you just moved my debt back from the Bailiff, or at least part of the debt, since you have kept my dept on one Bailiff account and one secret account it seems. 2. You say that you became aware of that I was un-employed when I contacted you about Income Support, in 2010. But I called you in November 2008 about this, so you are clearly lieing. You probably write this so as to label me long time unemployed so that moralists are going to mess with me. Like Baldrick in Black Adder, to get someone Christian to mess with someone, etc. 3. You moved my debt, to be withdrawn, from my Jobseekers Allowance, in 2010, but you didn’t put all the debt, on that account. When I moved from Liverpool, to Sunderland, earlier this year, then suddently around £500 more debt, turned up. This means someone have messed with my Council Tax-account, I think. Is Balderick from Black Adder working for you? Is it the Vatican who don’t like me? (I remember a woman standing outside of the vatican ’embassy’ in London, blowing sigarette smoke on me, when I went to the Norwegian embassy, in 2007, with an employment case against Bertelsmann Arvato Microsoft Scandinavian Product Activation, which the Merseyside Police had stopped answering me about). Are the Vatican controlling the Liverpool City Council and messing with me because I’m from a protestant country, (Norway), and making secret files there? What’s going on? Erik Ribsskog ———- Forwarded message ———- Your unique reference number is: 137133 Dear Mr. Ribsskog, Thank you for your e-mail about housing benefit. Kind regards Shirley Liverpool Direct P Please consider the environment before printing this e-mail. Thank you Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.) Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form. — Original Message — Hi, thank you very much for your reply! Actually, I also think I should have gotten Income-support. Concil-Tax Benefit and Housing Allowance, from when I was Self Employed, between March 2007 and November 2008. Since I didn’t earn that much then. Is it any way I can please get these money now, since I have arrears now, with a lot of companies, dating back from the time I worked as Self Employed. Thanks in advance for any help! Best regards, Erik Ribsskog On Tue, Oct 18, 2011 at 12:24 PM, Liverpool Direct Your unique reference number is: 137133 Thank you for your e-mail about your council tax complaint. I have forwarded the details to the service area that will be able to help you with this. They will respond to you as soon as possible. Kind regards Kim Liverpool Direct P Please consider the environment before printing this e-mail. Thank you Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.) Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form. — Original Message — Hi, the Council are charging me for Council-tax, (around £511), which I’ve paid to Jacobs Bailiff, in Birkenhead, (like the Council asked me to). Regards, Erik Ribsskog ———- Forwarded message ———- Dear Mr Ribsskog Thank you for your email. You still need to complain to the council first I’m afraid. If you would like to discuss the complaints process in more detail you can contact the advice team on 0300 0610614 and an advisor will try and help you. Kind Regards Angie Lecuyer From: Erik Ribsskog [mailto:eribsskog@gmail.com] Hi, I was wondering, before I contact the Council. Are you aware of that the Parliamentary Ombudsman refered me to the LGO? I’ve already had a complaint from before, against the Liverpool City Council, and then I just sent e-mails, by the way. Thanks in advance for clearing up about this! Erik Ribsskog Yours sincerely ______________________________________________________________________ —— Please do not remove your unique tracking number —— The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider. This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________ —— Please do not remove your unique tracking number —— The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider. This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
From: Erik Ribsskog
Date: Wed, Nov 9, 2011 at 3:41 PM
Subject: Council Tax/Fwd: Complaint about Council tax complaint/Fwd: Your housing benefit enquiry <<#22175-137133#>>
To: Contact-Us@jobcentreplus.gsi.gov.uk, CONTACT-US
Cc: Phso Enquiries
From: Erik Ribsskog
Date: Mon, Nov 7, 2011 at 5:58 PM
Subject: Complaint about Council tax complaint/Fwd: Your housing benefit enquiry <<#22175-137133#>>
To: Liverpool Direct
From: Liverpool Direct
Date: Tue, Oct 18, 2011 at 8:07 PM
Subject: Your housing benefit enquiry <<#22175-137133#>>
To: eribsskog@gmail.com
Please include your unique reference number in all email communication.
I have forwarded the details to the benefits service. They will respond to you as soon as possible.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
liverpool.direct@liverpool.gov.uk
www.liverpool.gov.uk
From: Erik Ribsskog
Received: 18/10/11 15:28:14 o’clock BST
To: Liverpool Direct
Subject: Re: Complaint/Fwd: Case ID – 11012993
Please include your unique reference number in all email communication.
Dear Mr Ribsskog.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
liverpool.direct@liverpool.gov.uk
www.liverpool.gov.uk
From: Erik Ribsskog
Received: 17/10/11 15:12:42 o’clock BST
To: Liverpool Direct
From: Angie Lecuyer
Date: Mon, Oct 17, 2011 at 9:45 AM
Subject: RE: Case ID – 11012993
To: “eribsskog@gmail.com”
Customer Service Adviser | Tel: 0300 061 0614
The Oaks No 2 | Westwood Way | Westwood Business Park | Coventry | CV4 8JB |
www.lgo.org.uk
Sent: 14 October 2011 14:55
To: LGOAT Mailbox
Cc: Phso Enquiries
Subject: Re: Case ID – 11012993
Yours sincerely,
On Thu, Oct 13, 2011 at 2:32 PM,
13 October 2011
Our ref: 11 012 993
(Please quote our reference when contacting us)
Dear Mr Ribsskog,
Thank you for your complaint against Liverpool City Council (the “Council”).
The law says that, before investigating a complaint, the Ombudsman must normally be satisfied that the Council knows about the complaint and has been given the opportunity to investigate and to reply. Usually, you need to put your complaint through all stages of the Council ’s own complaints process before the Ombudsman can look at it. The attached fact sheet explains this in greater detail.
From the information you have provided it is not clear whether your complaint has been through the Council ’s complaints process. If you have not yet done so, I suggest that you now make a formal complaint, in writing, to the chief executive of the Council. If you are still dissatisfied at the end of the process, you may complain to the Ombudsman.
If you feel that your complaint has already completed the Council ’s complaints process, please call the Advice Team on the number above. It would help if you have with you the Council ’s written response to your complaint when you call as our Adviser will ask you some questions about what the letter says.
I hope this is of assistance. If we do not hear from you, we will assume that you will make a complaint to the Council, and we will not contact you again.
Angie Lecuyer
Customer Service Adviser
NOTICE – This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.
NOTICE – This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
______________________________________________________________________
<<#22175-137133#>>
______________________________________________________________________
DISCLAIMER:
______________________________________________________________________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
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fromErik Ribsskog eribsskog@gmail.com
toPhso Enquiries
TAYLORG@unhcr.org
cc”Oslo, Visa”
dateWed, Nov 9, 2011 at 5:34 PM
subjectRe: PHSO: Reference 115058 – Your complaint to the Parliamentary Ombudsman
mailed-bygmail.com
hide details 5:34 PM (0 minutes ago)
Hi,
1. Council Complaint
I’ve sent you about the Council-complaint earlier today.
I’ll send that to the Local Government Ombudsman, like you suggest.
(Even if I’ve had problems with these earlier).
On second thought I’ll escalate that to the UN.
2. Court Complaint
My complaint here is that the HMCS didn’t reply before the Parliamentary Ombudsman got involved.
I think the HMCS replied to late, and so did you.
Both the HMCS and the Parliamentary Ombudsman didn’t reply untill after I was thrown out by the court, in Liverpool, so I escalate all this to the UN, since I don’t trust these institutions any longer.
Erik Ribsskog
– Hide quoted text –
On Tue, Nov 8, 2011 at 10:46 AM, Phso Enquiries
Dear Mr Ribsskog
Our reference: EN-115058 (please quote in any future correspondence)
Thank you for your emails of 26 October 2011 and 7 November 2011 to the Parliamentary Ombudsman. I would like to apologise for the misunderstanding regarding your complaints.
As I understand matters, you have raised two separate complaints. Firstly, you complain that you have not received correspondence from Liverpool County Court (the Court), part of Her Majesty’s Courts and Tribunals Service (HMCTS) about issues relating to rent arrears and your subsequent eviction. You also complain that the Court failed to respond to your emails in relation to this matter.
Secondly, you complain about issues relating to a request for Council Tax payments from Liverpool City Council, (the Council) which you state that you have already paid to Jacob’s Bailiffs.
Your complaint about Liverpool County Court
As I have previously explained, the Ombudsman usually deals with complaints after the complaints procedure of the department concerned has been completed. From the information you provided in your email of 24 October 2011, it appears that your complaint has not yet completed HMCTS’ complaints procedure.
I understand that you sent your complaint by email to the Complaints Correspondence and Litigation Team (CCLT) at HMCTS who have passed it back to the Court to consider. This is because the Court is the first stage in HMCTS’ formal complaints procedure and they had not responded to your complaint. We are therefore of the view that the best way ahead would be for you to wait for the Court’s response to your complaint.
If you remain unhappy following the Court’s response to your complaint, you should then escalate your complaint to the Senior Court Manager. The Court will be able to provide you with their contact details.
Following this, if you remain dissatisfied with the Senior Court Manager’s response to your complaint, you should then re-approach the CCLT with your concerns. They can be contacted on the details below:
Complaints Correspondence and Litigation Team
Zone C, 1st Floor
102 Petty France
London
SW1H 9AJ
Telephone: 0845 4568770
E-mail: customerservicecshq@hmcts.gsi.gov.uk
If, after receiving the response from the CCLT you remain unhappy, you can then
re-approach the Ombudsman. However, only an MP can make a complaint to us (on your behalf) about government departments, agencies or organisations. We cannot investigate a complaint until an MP has asked us to do so.
If you decide to bring your complaint to the Ombudsman please contact our Office and we will explain how you can do this.
Your complaint about Liverpool City Council
As explained in my email of 3 October 2011, the list of departments, agencies and organisations which we are able to investigate is determined by law. Unfortunately, complaints about issues concerning local councils, including problems with council tax and housing benefits, fall outside of the Ombudsman’s remit to investigate and we are therefore unable to consider this aspect of your complaint.
You should therefore contact the Local Government Ombudsman with your complaint about the Council, and I have included their contact details below:
The Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
Telephone: 0300 061 0614
Email: advice@lgo.org.uk
You explain in your email that you do not trust our organisation as we did not reply to your email in the days before you were evicted.
If you are unhappy with the standard of service you have received from us, you may pursue your concerns through our complaints procedure.
To pursue a complaint through our complaints procedure, please contact us by email at complaintsaboutphso@ombudsman.org.uk or by writing to the following address:
Review Team Manager
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Alternatively, details about our complaints procedure are available from our website at www.ombudsman.org.uk.
I am sorry that we are unable to assist you with all aspects of your complaint, but I hope the information provided is of use and will help you move towards a satisfactory resolution of your complaint.
Yours sincerely
Lyndsey Carpenter
Customer Service Officer
Parliamentary and Health Service Ombudsman
Millbank
Millbank Tower
London
SW1P 4QP
T: 0345 015 4033
E: phso.enquiries@ombudsman.org.uk
www.ombudsman.org.uk
fromErik Ribsskog eribsskog@gmail.com
toTAYLORG@unhcr.org
cc”Oslo, Visa”
dateWed, Nov 9, 2011 at 5:24 PM
subjectProblems with the IPCC/Fwd: The restriction of contact with the IPCC/ blocking your email address
mailed-bygmail.com
hide details 5:24 PM (0 minutes ago)
Hi,
I’m a refugee from Norway, after I overheard I was followed by the ‘mafian’, in Oslo, in 2003.
Now the IPCC don’t want to reply to my e-mails.
They only give dispentions anyway, and let the Police call me ‘Miss’, etc.
I get hundeds of spoofing e-mails each day, and the Police don’t reply.
The IPCC don’t understand, and think it’s only one e-mail, and ignore that the Police don’t reply to me at all.
And when I send them copies of all the mails, then they say I send to many e-mails.
I don’t think the IPCC are fine.
They let the Police in the UK use illigal stun-guns when they murdered the mate of footballer Gazza, I saw in the news.
That they would have never let the Police get away with in the Norway I know.
Yours sincerely,
Erik Ribsskog
———- Forwarded message ———-
From: Laura Bailey
Date: Tue, Nov 8, 2011 at 10:25 AM
Subject: The restriction of contact with the IPCC/ blocking your email address
To: “eribsskog@gmail.com”
Dear Mr Ribsskog
The IPCC has received a number of emails from you, over 80 have been received in recent weeks in relation to people using your details on websites, this goes against my request to you to only send information that relates to complaints against the police that have not previously been considered.
The receipt of these emails were acknowledged and you were again requested to refrain from sending information to the IPCC that does not fall under our remit or is already being considered.
In these emails I reiterated that it may be necessary to restrict your access to the IPCC.
You have continued to send emails of the nature described above and as warned, the IPCC now intend to block the email addresses that you have been using and as such all future correspondence to the IPCC should be received in writing only.
You are always, of course, entitled to make new complaints, providing they relate to issues that you have not already raised and that they are valid complaints against police forces in England and Wales. These must be made in writing (by post) and we would advise that you contact the relevant Professional Standards Department of the force directly to lodge new complaints.
If you contact the IPCC by email, your email will be returned unread as it is the policy of the IPCC to no longer accept emails from you, and no further action will be taken.
Kind regards
Laura Bailey
Casework Manager
Independent Police Complaints Commission (IPCC)
North Region – Sale
Phone: 08453 002 002
Email: CustomerContactCentre@ipcc.gsi.gov.uk
The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Cable&Wireless Worldwide in partnership with MessageLabs. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
fromErik Ribsskog eribsskog@gmail.com
toenquiries@ipcc.gsi.gov.uk
ccTAYLORG@unhcr.org,
e-policing.mailbox@northumbria.pnn.police.uk
bccJohn.Tyler.Reynolds@un.org
dateMon, Nov 7, 2011 at 2:55 PM
subjectFwd: Malicious E-Mails
mailed-bygmail.com
hide details 2:55 PM (0 minutes ago)
Hi,
I get a lot of spoofing e-mails and haven’t heard anything from the Northumbria Police, regarding this.
I think this is wrong.
The Northumbria Police goes above my head here.
They should tell me what to do, not do it for me.
This is patronising-crime and harassment-crime.
I also have the Order of St. John, in my fathers new family, and are being messed with by a lot of Janines, Janes, Ians etc., here in the UK.
So I don’t want a new John dealing with my cases.
Regards,
Erik Ribsskog
– Hide quoted text –
———- Forwarded message ———-
From: John Tyler Reynolds (UN International Criminal Law Operative)
Date: Sun, Nov 6, 2011 at 12:24 AM
Subject: Re: Malicious E-Mails
To: eribsskog@gmail.com
Erik,
I have been asked to contact you on behalf of the Northumbria Police (UK) in regards to a number of malicious E-Mails that you have received. As criminal activity carried out on the Internet is, by definition, an International matter it isn’t appropriate to contact your regional police force in regards to this matter. I have generated a case number for you, please make a note of this. I would request that you quote this reference number in all correspondence you make with us. Your reference number is:
UN-FIL-CRLSUK-000314829
I have been tasked with investigating the alleged criminal activity, so please respond to me directly henceforth. In order to proceed with this case more expediently it would be useful for you to reply to this E-Mail, providing a summary of the nature of the alleged criminal activity, as soon as I receive this, I will be able to move forwards with your case.
Regards,
John Tyler Reynolds,
International Criminal Law Operative,
United Nations – Criminal Law Section (UK),
http://www.un.org/en/
E-Mail: John.Tyler.Reynolds@un.org
The information contained in this message may be privileged and confidential. If you are NOT the intended recipient, please notify the sender immediately with a copy to hipaa.security@UN.org and destroy this message. Please be aware that email communication can be intercepted in transmission or misdirected. Your use of email to communicate protected health information to us indicates that you acknowledge and accept the possible risks associated with such communication. Please consider communicating any sensitive information by telephone, fax or mail. If you do not wish to have your information sent by email, please contact the sender immediately.
fromErik Ribsskog eribsskog@gmail.com
toTAYLORG@unhcr.org
cce-policing.mailbox@northumbria.pnn.police.uk
bccthankyou@news.supportunhcr.org
dateTue, Nov 1, 2011 at 3:11 PM
subjectRe: Thank you and welcome
mailed-bygmail.com
hide details 3:11 PM (0 minutes ago)
Hi,
someone have harassed me, by patronising me, by registering me on your newsletter, behind my back.
Perhaps you at the UN could find out who are harassing me, since the Police don’t reply when I send them crime-reports about harassing e-mails, threatening e-mails and hate-mail.
I’m also trying to become a refugee in the UK, but the Home Office just shut the window, in my face, and the Prime Ministers Office have only been sending my complaints back.
So now I’m trying to deal with the UN, about these problems.
But the UN also aren’t doing anything.
What’s going on?
Erik Ribsskog
On Mon, Oct 31, 2011 at 7:00 PM, UN Refugee Agency
UNHCR website | Donate
Congolese refugees at Kiziba refugee camp, Rwanda / UNHCR / T Maurer
Thank you and Welcome
Thank you for signing up to receive Refugee-news and other updates from the UN refugee agency.
Our team will be working to bring you reports from our humanitarian operations around the world and exclusive news during emergencies. If there is any aspect of our work or refugee issues that you would particularly like to hear about, please let us know and we’ll do our best to cover it.
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fromErik Ribsskog eribsskog@gmail.com
toTAYLORG@unhcr.org
ccemail@techwebnewsletters.com
dateThu, Oct 27, 2011 at 3:48 PM
subjectReport of crime/Fwd: EHRs Could Spur Lawsuits | E-Prescribing Vendors
mailed-bygmail.com
hide details 3:48 PM (0 minutes ago)
Hi,
Someone have registered me on a newsletter.
Regards,
Erik Ribsskog
———- Forwarded message ———-
From: InformationWeek Healthcare Newsletter
Date: Wed, Oct 26, 2011 at 6:18 PM
Subject: EHRs Could Spur Lawsuits | E-Prescribing Vendors
To: eribsskog@gmail.com
To view this mail in a browser, copy http://links.techwebnewsletters.com/servlet/MailView?ms=MzcyODMwMTIS1&r=NzAwNjU2Mzc4MwS2&j=MTE2NTg0NTY2S0&mt=1&rt=0 into your browser.
InformationWeek Healthcare Newsletter
http://links.techwebnewsletters.com/ctt?kn=63&ms=MzcyODMwMTIS1&r=NzAwNjU2Mzc4MwS2&b=2&j=MTE2NTg0NTY2S0&mt=1&rt=0
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If your healthcare organization hasn’t embraced electronic prescribing, it’s time to get going. Consider this cross-section of today’s array of e-prescribing tools .
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Venture capital for healthcare software and IT services hit $207 million in the third quarter of 2011, a 14% increase compared to Q3 2010.
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– Medicare Safety Data Criticized As Flawed
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Copyright (c) 2011
fromErik Ribsskog eribsskog@gmail.com
toPhso Enquiries
ccTAYLORG@unhcr.org
dateWed, Oct 26, 2011 at 2:42 PM
subjectRe: PHSO: Reference 115058 – Your complaint to the Parliamentary Ombudsman
mailed-bygmail.com
hide details 2:42 PM (0 minutes ago)
Hi,
you mix this up you air-heads.
It’s one council tax case and one eviction case.
And you mix them up.
I don’t really trust your institution eighter since you too didn’t reply to me in the days before I was evicted.
Erik Ribsskog
– Hide quoted text –
On Tue, Oct 25, 2011 at 3:27 PM, Phso Enquiries
Dear Mr Ribsskog
Our reference: EN-115058 (please quote in any future correspondence)
Thank you for your email of 24 October 2011 regarding your complaint about Liverpool County Court (the Court), part of Her Majesty’s Courts and Tribunals Service (HMCTS) to the Parliamentary Ombudsman.
You explain that the Court sent you a summons, relating to issues surrounding Council Tax payments, which you never received. You also complain that the Court have failed to respond to your emails in relation to this matter.
As I have previously explained, the Ombudsman usually deals with complaints after the complaints procedure of the department concerned has been completed. From the information you have provided in your email, it appears that your complaint has not yet completed HMCTS’ complaints procedure.
I understand that you sent your complaint by email to the Complaints Correspondence and Litigation Team (CCLT) at HMCTS who have passed it back to the Court to consider. This is because the Court is the first stage in HMCTS’ formal complaints procedure and they had not been given the opportunity to respond to your complaint. We are therefore of the view that the best way ahead would be to wait for the Court’s response to your complaint.
If you remain unhappy following the Court’s response to your complaint, you should then escalate your complaint to the Senior Court Manager. The Court will be able to provide you with their contact details.
Following this, if you remain dissatisfied with the Senior Court Manager’s response to your complaint, you should then re-approach the CCLT in writing with your complaint at the following address:
Complaints Correspondence and Litigation Team
Zone C, 1st Floor
102 Petty France
London
SW1H 9AJ
If, after receiving the response from CCLT you remain unhappy, you can then re-approach the Ombudsman. However, only an MP can make a complaint to us (on your behalf) about government departments, agencies or organisations. We cannot investigate a complaint until an MP has asked us to do so.
You can find out who your constituency MP is using the following website: www.parliament.uk/mps-lords-and-offices/mps/ or by telephoning the House of Commons Information Office on:
020 7219 4272.
To help your MP understand your complaint, you should give him the following information:
an explanation of what the problem is;
a brief history of what happened, and when, including responses to your complaint so far;
copies of the letters and papers which are relevant to the complaint; and
details of what you want done to put things right.
Having looked at your complaint your MP will let you know the best way to deal with it. If your MP does ask us to investigate your case, we will look carefully at all the information you have provided and send you, and your MP, a reply telling you what we are going to do about it.
If you have any questions about what I have set out above, please get in touch with me using the contact details below.
Yours sincerely
Lyndsey Carpenter
Customer Service Officer
Parliamentary and Health Service Ombudsman
Millbank
Millbank Tower
London
SW1P 4QP
T: 0345 015 4033
E: phso.enquiries@ombudsman.org.uk
www.ombudsman.org.uk
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 24 October 2011 14:08
To: Phso Enquiries
Subject: Update/Fwd: Complaint against Liverpool County Court
Hi,
I’ve thought more about this complaint now.
And the HM Courts-Service failed to reply to my e-mails, when I complained to them about the missing letter etc., before I was thrown out.
So I think I’ve really been harassed by this institution, (HM Courts-Service).
So I think the Parliamentary Ombudsman should deal with this complaint really now.
Hope this is alright!
Yours sincerely,
Erik Ribsskog Hi, your Court threw me out from my old address, so I’m not going to get any letter sent to that address. Regards, Erik Ribsskog Court complaint reference: 00045/473/1112/1 Thank you for your email below, in which you raise concerns about proceedings that took place at Liverpool County Court. It appears that the court has not had an opportunity to formally respond to your complaint. Therefore, your email has been forwarded to Liverpool County Court to be formally logged as a complaint and investigated. This being in accordance with the current complaints procedure. The court aims to send you a reply by 27 October and you should receive a copy in the post approximately two days later. If, however, you should wish to make enquiries about the progress of your complaint, I would suggest that you contact the court direct by telephoning 0151 296 2200 or by emailing enquiries@liverpool.countycourt.gsi.gov.uk Regards, Paula Mullin This e-mail (and any attachment) is intended only for the attention of Internet e-mail is not a secure medium. Any reply to this message This e-mail (whether you are the sender or the recipient) may be PLEASE NOTE: THE ABOVE MESSAGE WAS RECEIVED FROM THE INTERNET. The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
———- Forwarded message ———-
From: Erik Ribsskog
Date: Tue, Oct 18, 2011 at 3:39 PM
Subject: Re: Complaint against Liverpool County Court
To: “Customer Services (CSHQ)”
Cc: Phso Enquiries
On Tue, Oct 18, 2011 at 2:32 PM, Customer Services (CSHQ)
Dear Mr Ribsskog,
Complaints, Correspondence &
Litigation Team
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy all
copies and inform the sender by return e-mail.
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.
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monitoring / blocking software may be used, and e-mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e-mails and their contents.
The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Cable&Wireless Worldwide in partnership with MessageLabs. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
On entering the GSI, this email was scanned for viruses by the Government Secure Intranet (GSi) virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
In case of problems, please call your organisational IT Helpdesk.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk
On leaving the GSI this email was certified virus free.
All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk