johncons

Stikkord: High Court

  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: Urgent Response required

    Erik Ribsskog Fri, Oct 10, 2014 at 1:59 PM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    ———- Forwarded message ———-
    From: Parekh, Sushma (Customer Experience, Personal & Business Banking
    Complaints) <Sushma.Parekh@rbs.co.uk>
    Date: Fri, Oct 10, 2014 at 1:02 PM
    Subject: Urgent Response required
    To: eribsskog@gmail.com

    Dear Mr Ribsskog

    Please can you provide me a vailid contact number for you so that I
    can call you to discuss your complaint,
    I am very keen to speak to you with regards to the emails that you have sent.

    Or alternatively please contact me on  447930092019 / 441163552090

    Kind Regards

    Sushma Parekh

    Expert Complaint Handler|Leicester Care Team| Customer Contact
    Tel: 0845 6000697 | Ext 13616744 |
    Email: parekhs@rbos.co.uk

    The Royal Bank of Scotland | Bede House | 11 Western Boulevard |
    Leicester |  LE2 7EJ | Depot Code 043

    The Information Classification of this e-mail is CONFIDENTIAL  unless
    otherwise stated

    The Royal Bank of Scotland plc, Registered in Scotland No. 90312.
    Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB

    Authorised by the Prudential Regulation Authority and regulated by the
    Financial Conduct Authority and the Prudential Regulation Authority.

    This e-mail message is confidential and for use by the addressee only.
    If the message is received by anyone other than the addressee, please
    return the message to the sender by replying to it and then delete the
    message from your computer. Internet e-mails are not necessarily
    secure. The Royal Bank of Scotland plc does not accept responsibility
    for changes made to this message after it was sent. The Royal Bank of
    Scotland plc may monitor e-mails for business and operational
    purposes. By replying to this message you give your consent to our
    monitoring of your email communications with us.

    Whilst all reasonable care has been taken to avoid the transmission of
    viruses, it is the responsibility of the recipient to ensure that the
    onward transmission, opening or use of this message and any
    attachments will not adversely affect its systems or data. No
    responsibility is accepted by The Royal Bank of Scotland plc in this
    regard and the recipient should carry out such virus and other checks
    as it considers appropriate.

  • Jeg sendte enda en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842

    Erik Ribsskog Sun, Oct 5, 2014 at 3:27 PM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    ———- Forwarded message ———-
    From: Nurul.Ahmed@financial-ombudsman.org.uk
    <Nurul.Ahmed@financial-ombudsman.org.uk>
    Date: Thu, Sep 25, 2014 at 12:38 PM
    Subject: RE: New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Mr Ribsskog

    Thank you for copying the Ombudsman into your communication with the ICO.

    We deal with a wide range of complaints about financial services – but
    unfortunately, from this issues you’ve raised, it doesn’t look like
    your complaint is something we would look into. This is because the
    type of financial services activity you’ve complained about isn’t
    covered by the Financial Ombudsman Service.

    You may wish to refer the matter to the Ombudsman Communication
    Services , who may be able to assist you with this matter.

    Ombudsman Communications Services
    PO box 730, Warrington WA4 6WU

    phone: 0330 440 1614 / 01925 430 049
    fax: 0330 440 1615 / 01925 430 059

    http://www.ombudsman-services.org
    enquiries@os-communications.org

    If you have any information that you think means your complaint is one
    we would look at, please let me know.

    Yours sincerely

     Mr Nurul Ahmed

    Consultant | Tel 0203 487 3944   |   Fax 0203 4873945

     | Financial Ombudsman Service |Exchange Tower 2|Harbour Exhange  London E14 9SR

    —–Original Message—–
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 25 August 2014 01:53
    To: casework@ico.org.uk
    Cc: CollectionsAccountReview@virginmedia.co.uk; CISAS; Q&A
    Subject: New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842

    Hi,

    here is a new letter, from Virgin, (from 20/8), to do with this case,
    that I attach a scanned copy of.

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Aug 23, 2014 at 1:56 AM
    Subject: Update/Fwd: Ofcom reference: 1-266978842
    To: casework@ico.org.uk
    Cc: CISAS <CISAS@idrs.ltd.uk>, post <post@mfa.no>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, she <she@topdanmark.dk>, Politikk
    Høyre <politikk@hoyre.no>, Akademikerforbundet
    <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>,
    Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “emb.london”
    <emb.london@mfa.no>

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Aug 23, 2014 at 1:49 AM
    Subject: Re: Ofcom reference: 1-266978842
    To: CISAS <CISAS@idrs.ltd.uk>
    Cc: post <post@mfa.no>, Legal LSC <legal.lsc@legalservices.gov.uk>,
    she <she@topdanmark.dk>, Politikk Høyre <politikk@hoyre.no>,
    Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer
    Service <csc@lht.co.uk>, Runcorn Office <runcornoffice@taroe.org>,
    Info <info@tpas.org.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    thank you for your e-mail!

    This case is now with ICO, (casework@ico.org.uk), so I guess, that we
    should perhaps wait for them, to finish with their case-work, before I
    e.g. escalate to you.

    I hope this is alright!

    Best regards,

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Erik Ribsskog
    ________________________________
    Response from ICO regarding Virgin Media[Ref. RFA0550287]
    ________________________________ Erik Ribsskog Sat, Aug 23, 2014 at
    12:05 AM
    To: casework@ico.org.uk
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Bcc: post , Legal LSC , she , Politikk Høyre , Akademikerforbundet ,
    LHT Customer Service , Runcorn Office , Info , Bjørn Ribsskog , admin
    , ITCGM- Norwegian Consulate , “hv-02.kontakt” ,
    “anne-kathrine.skodvin” , “post@nav.no” , “steve.rotheram.mp” ,
    complaint.info
    Hi,

    I don’t understand why I have to send about this, with ‘snail-mail’.

    E-mails should be fine enough.

    Virgin don’t have a general enquiery e-mail-address, on their website.

    So I then think I don’t have to exhaust their internal complaint procedure.

    Since Virgin then sends a message, that they don’t want correspondence, I think.

    (By not having their general enquiery e-mail address on their website).

    So I would have wanted a second opinion, to do with this complaint, please.

    So if you could please escalate, this complaint, to your line-manager.

    Thanks in advance for any help with this!

    Best regards,

    Erik Ribsskog

    On Thu, Aug 14, 2014 at 11:33 AM,  <casework@ico.org.uk> wrote:
    > 14 August 2014
    >
    >
    >
    > Case Reference Number RFA0550287
    >
    >
    >
    > Dear Mr Ribsskog
    >
    > Thank you for your correspondence dated 4 August 2014 regarding Virgin
    > Media.
    >
    > Your concerns
    >
    > I understand from your correspondence that you have received an email
    > from Virgin Media that suggests an account has been set up in your
    > name; you then received an email to say that the contact email address has been changed.
    >
    > Our response
    >
    > For us to consider this matter further you would need to make your
    > complaint in writing to Virgin Media and inform them of the specific
    > reasons for your complaint, we require evidence that this has been
    > done and that you have allowed them a certain amount of time in which to respond.
    >
    > The contact details for Virgin Media are as follows:
    >
    > Virgin Media Limited
    > Media House
    > Bartley Wood Business Park
    > Hook
    > Hampshire
    > RG27 9UP
    >
    > It may be beneficial for you to send your correspondence by recorded
    > delivery, this would evidence that Virgin Media have received your
    > complaint. We would say to allow them 28 days in which to respond.
    >
    > If you do not receive a response from Virgin Media in this timeframe,
    > you may wish to bring this matter back to us.
    >
    > Yours sincerely
    >
    > Sarah Timperley – Case Officer
    > Information Commissioner’s Office
    > Telephone: 01625 545508
    >
    >
    >
    >
    > ____________________________________________________________________
    >
    >
    > The ICO’s mission is to uphold information rights in the public
    > interest, promoting openness by public bodies and data privacy for individuals.
    >
    > If you are not the intended recipient of this email (and any
    > attachment), please inform the sender by return email and destroy all copies.
    > Unauthorised access, use, disclosure, storage or copying is not permitted.
    > Communication by internet email is not secure as messages can be
    > intercepted and read by someone else. Therefore we strongly advise you
    > not to email any information, which if disclosed to unrelated third
    > parties would be likely to cause you distress. If you have an enquiry
    > of this nature please provide a postal address to allow us to communicate with you in a more secure way.
    > If you want us to respond by email you must realise that there can be
    > no guarantee of privacy.
    > Any email including its content may be monitored and used by the
    > Information Commissioner’s Office for reasons of security and for
    > monitoring internal compliance with the office policy on staff use.
    > Email monitoring or blocking software may also be used. Please be
    > aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.
    > The Information Commissioner’s Office cannot guarantee that this
    > message or any attachment is virus free or has not been intercepted
    > and amended. You should perform your own virus checks.
    > __________________________________________________________________
    >
    > Information Commissioner’s Office, Wycliffe House, Water Lane,
    > Wilmslow, Cheshire, SK9 5AF
    > Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk‘.

    On Tue, Aug 12, 2014 at 10:59 AM, CISAS <CISAS@idrs.ltd.uk> wrote:
    > Dear Mr Ribsskog,
    >
    >
    >
    > Thank you for your email. Please note that in order to maintain our
    > impartiality, we can only advise you about the process of our scheme.
    >
    >
    >
    > CISAS is an Ofcom-approved redress scheme which individuals and small
    > businesses of up to 10 employees (customers) can use to settle
    > disputes with telecommunications providers that are subscribers to the
    > scheme. CISAS can only consider complaints about communication
    > services, billing and customer services issues between service
    > providers and their customers. Please refer to the Information for
    > Customers guide for examples of the types of disputes that we are unable to deal with.
    >
    >
    >
    > To use our service you must make a formal application after you have
    > exhausted Virgin’s complaints procedure. Applications can be made
    > through our website. Alternatively you can submit your application by email or post.
    >
    >
    >
    > We are unable to take on a complaint unless you can show that you have
    > been in dispute with the company for a minimum of 8 weeks (but no more
    > than 12 months). However if the company has provided you with their
    > final response, you can make an application to use CISAS immediately.
    >
    >
    >
    > You can also contact Virgin on;
    >
    >
    >
    > Caroline Probert
    >
    > Virgin media
    >
    > Po Box 333
    >
    > Matrix Court
    >
    > Swansea
    >
    > SA7 9BB
    >
    >
    >
    > Email: TacticalTeam@virginmedia.co.uk
    >
    >
    >
    > We hope you are able to settle your complaint directly with the
    > company as soon as possible, however if the matter remains unresolved
    > (and you feel your complaint falls within the scope of the scheme),
    > please submit an application along with your supporting documents in due course.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > CISAS
    >
    > www.cisas.org.uk
    >
    >
    >
    >
    >
    >
    >
    > —–Original Message—–
    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    > Sent: 05 August 2014 17:42
    > To: OCCtelecoms
    > Cc: CISAS
    > Subject: Re: Ofcom reference: 1-266978842
    >
    >
    >
    > Hi,
    >
    >
    >
    > thank you for your e-mail!
    >
    >
    >
    > I send a copy-email to the internet adjudicator then.
    >
    >
    >
    > I tried to look more at Virgins website now, and had a chat with Phil.
    >
    >
    >
    > But when I tried to call the mobile-number he mentioned, then it
    > wasn’t free, (anyway), and I’m out of credit on my mobile, since I
    > haven’t gotten my jobseekers allowance lately.
    >
    >
    >
    > And I attach a copy of the conversation with Phil.
    >
    >
    >
    > I think it’s strange they don’t have an e-mail-address.
    >
    >
    >
    > I used to be with BT Broadband, (from 2006 to 2011), and they were
    > possible to e-mail.
    >
    >
    >
    > But when I moved to Sunderland, in 2011, then BT sent me a cheque, for
    > around £150, I think.
    >
    >
    >
    > So they must have double-charged me, for some months, I think.
    >
    >
    >
    > And then discovered this, later.
    >
    >
    >
    > I really wanted to use a credit they had.
    >
    >
    >
    > But I think what happened was that BT double-charged me instead.
    >
    >
    >
    > So like some sharia, or something?
    >
    >
    >
    > So BT freaked me out, I have to say.
    >
    >
    >
    > And that’s why I chosed Virgin now.
    >
    >
    >
    > But if I’d known they don’t use e-mail, then I would have chosen Talk
    > Talk, (or another internet-supplier), I think.
    >
    >
    >
    > Just to try to update.
    >
    >
    >
    > Thanks again for the e-mail.
    >
    >
    >
    > Best regards,
    >
    >
    >
    > Erik Ribsskog
    >
    >
    >
    >
    >
    > On Mon, Aug 4, 2014 at 1:39 PM, OCCtelecoms <OCCtelecoms@ofcom.org.uk>
    > wrote:
    >
    >> Ofcom reference: 1-266978842
    >
    >>
    >
    >>
    >
    >>
    >
    >> 04 August 2014
    >
    >>
    >
    >>
    >
    >>
    >
    >> Dear Mr Ribsskog
    >
    >>
    >
    >>
    >
    >>
    >
    >> Thank you for contacting Ofcom about Virgin Media Ltd.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Although we are unable to get involved in individual disputes, I
    >
    >> realise that you have approached us for help and will explain how you
    >
    >> can progress your complaint.
    >
    >>
    >
    >>
    >
    >>
    >
    >> If you have already contacted Virgin Media Ltd and feel you have been
    >
    >> dealt with poorly or unreasonably, you can ask them to take your
    >
    >> complaint to a higher level. You can find out how to do this from
    >> your
    >
    >> service provider’s code of practice. This should detail their full
    >
    >> complaints procedure and will be available through its website and
    >
    >> customer services. Some service providers also print complaint
    >> information on the back of their phone bills.
    >
    >>
    >
    >>
    >
    >>
    >
    >> You are likely to resolve your dispute by following the complaints
    >
    >> procedure, but if you exhaust this and remain unhappy, you should ask
    >
    >> your service provider to send you a letter outlining their final
    >
    >> position. This is known as a ‘deadlock’ letter.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Once you have received a deadlock letter, you may be able to take
    >> your
    >
    >> dispute to an Alternative Dispute Resolution (ADR) scheme. You can
    >
    >> also take your dispute to an ADR scheme if it remains unresolved 8
    >
    >> weeks after you first complained.
    >
    >>
    >
    >>
    >
    >>
    >
    >> An ADR scheme is an important piece of consumer protection which
    >> every
    >
    >> service provider has to belong to. They are free and independent
    >
    >> services available to residential or small business (up to 10
    >> employees) customers.
    >
    >> Service providers must abide by an ADR’s decision, but if you are
    >
    >> dissatisfied with the outcome you are free to consider legal action.
    >
    >>
    >
    >>
    >
    >>
    >
    >> For information, Virgin Media Ltd is a member of the Communications
    >
    >> and Internet Services Adjudication Scheme (CISAS) for the purpose of
    >
    >> ADR. You can contact CISAS at:
    >
    >>
    >
    >>
    >
    >>
    >
    >> CISAS
    >
    >>
    >
    >> International Dispute Resolution Centre
    >
    >>
    >
    >> 70 Fleet Street
    >
    >>
    >
    >> London
    >
    >>
    >
    >> EC4Y 1EU
    >
    >>
    >
    >>
    >
    >>
    >
    >> Phone: 020 7520 3827
    >
    >>
    >
    >> Email: info@cisas.org.uk
    >
    >>
    >
    >> Website: www.cisas.org.uk.
    >
    >>
    >
    >>
    >
    >>
    >
    >> With regards to the quality of customer service given by your
    >
    >> provider, whilst this does not fall under our remit, it is in a
    >
    >> provider’s own interest to treat their customers well. Additionally,
    >
    >> we record all of the complaints we receive, so can identify issues of
    >> general consumer concern.
    >
    >> If we notice a particular increase in similar complaints against the
    >
    >> same provider, we may raise this with them for internal review.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I hope you find this information helpful and can confirm that I have
    >
    >> recorded details of your experience. If you need more advice, you can
    >
    >> visit our website at: www.ofcom.org.uk or phone the Consumer Contact
    >
    >> Team on: 0300
    >
    >> 123 3333 or 020 7981 3040. You should quote the reference number at
    >
    >> the top of this letter.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Yours sincerely
    >
    >>
    >
    >>
    >
    >>
    >
    >> Charlotte Sperry
    >
    >>
    >
    >> Consumer Contact Team
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >> ________________________________
    >
    >>
    >
    >> *********************************************************************
    >> *
    >
    >> ********************************************
    >
    >> For more information visit www.ofcom.org.uk
    >
    >>
    >
    >> This email (and any attachments) is confidential and intended for the
    >
    >> use of the addressee only.
    >
    >>
    >
    >> If you have received this email in error please notify the originator
    >
    >> of the message and delete it from your system.
    >
    >>
    >
    >> This email has been scanned for viruses. However, you open any
    >
    >> attachments at your own risk.
    >
    >>
    >
    >> Any views expressed in this message are those of the individual
    >> sender
    >
    >> and do not represent the views or opinions of Ofcom unless expressly
    >
    >> stated otherwise.
    >
    >> *********************************************************************
    >> *
    >
    >> ********************************************
    >
    > Confidentiality and Disclaimer Notice
    >
    > Unless otherwise agreed expressly in writing by an authorised employee
    > of IDRS Ltd, this communication is to be treated as confidential and
    > the information in it may not be used or disclosed except for the
    > purpose for which it has been sent. If you have reason to believe that
    > you are not the intended recipient of this communication, please
    > contact the sender immediately.
    >
    > IDRS Ltd may monitor email traffic data and also the content of email
    > for the purposes of security and staff training.
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    > WARNING: Computer viruses can be transmitted by Email. IDRS Ltd virus
    > scans all email sent and received by its systems but the recipient
    > should also check this Email and any attachments for the presence of
    > viruses. IDRS Ltd accepts no liability for any damage caused by any
    > virus transmitted by this Email.
    ******************************
    This email is covered by our email disclaimer
    (http://www.financial-ombudsman.org.uk/faq/answers/using_this_site_a2.html#emails).

    This email was sent from Financial Ombudsman Service Ltd. Registered in
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  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: Your complaint about The Royal Bank of Scotland Plc (Our ref: 15971341)

    Erik Ribsskog Sun, Oct 5, 2014 at 3:26 PM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk


    ———- Forwarded message ———-
    From: Gemma.Cullen@financial-ombudsman.org.uk
    <Gemma.Cullen@financial-ombudsman.org.uk>
    Date: Mon, Sep 22, 2014 at 12:57 PM
    Subject: Your complaint about The Royal Bank of Scotland Plc (Our ref: 15971341)
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>

    Dear Mr Ribsskog

    your complaint about The Royal Bank of Scotland Plc

    Thank you for getting in touch with us.

    In order to process your complaint we require the final decision
    letter from the firm in relation to your complaint. If you no longer
    have that or any other evidence showing you have complained to the
    firm. Please provide me your sort code, account number and address
    details I will write to the firm on your behalf giving them 8 weeks to
    deal with your complaint. We will not take any further action on this
    complaint until this information is received.

    For your purposes, a final response will give you the Ombudsman rights
    to refer your complaint to our service within six months from the date
    of that letter. what happens next

    I have also attached a complaint form which I have filled in as far as
    I can from the information you have given us so far. I would be
    grateful if you could check the form, correct anything that isn’t
    right and add any missing information. Please then sign the form and
    send it back to us – along with any copies of any other information
    you think is important to your complaint. There’s no need to send us
    any original documents.

    Once we receive the signed form, we will let you know the next steps.
    Because time limits apply to bringing a complaint to the ombudsman,
    please return the form as soon as possible – so you don’t lose your
    right to complain.

    We won’t take any more action until we hear from you. If you would
    like more information about us, please see our website –
    www.financialombudsman.org.uk.

    Yours sincerely

    ________________________________

    This email is covered by our email disclaimer.

    This email was sent from Financial Ombudsman Service Ltd. Registered
    in England and Wales. Registered Number: 3725015. Registered Office:
    Exchange Tower, London, E14 9SR, United Kingdom.

    ________________________________


    15971341 Ribsskog.pdf
    93K
  • Jeg sendte en e-post til ICE

    Erik Ribsskog


    Re: Your ICE Enquiry

    Erik Ribsskog Tue, Sep 16, 2014 at 8:52 PM

    To: DWP ICE gateway team
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    if you can’t send me the money that the Jobcentre owes me.

    Then it doesn’t seem clear to me, what ICE is good for.

    (Is this some ‘new age’-stuff?).

    So I escalate this complaint to the High Court.

    (By copying this e-mail to their e-mail address).

    Erik Ribsskog

    On Tue, Sep 16, 2014 at 2:08 PM, DWP ICE gateway team
    <ICE@dwp.gsi.gov.uk> wrote:
    > Dear Mr Ribsskog
    >
    > In an email that you sent on 8 September 2014 you said that you would be
    > moving back to Norway on Wednesday 10 September 2014.  We will require an
    > address for you in Norway to enable us to communicate with you any further.
    >
    > Please provide your Norway address to this office by 30 September 2014.
    >
    > In your email you asked us to pay money due to you.  It is not within the
    > remit of this office to have any involvement in the day to day running of
    > your case; therefore, we cannot comply with your request.
    >
    > Linda Hanley
    > Independent Case Examiner’s Office
    > 0151 221 6542.
    >
    >
    >
    >
    > **********************************************************************
    >
    > This document is strictly confidential and is intended only for use by the
    > addressee.
    >
    > If you are not the intended recipient, any disclosure, copying, distribution
    > or other
    >
    > action taken in reliance of the information contained in this e-mail is
    > strictly prohibited.
    >
    > Any views expressed by the sender of this message are not necessarily those
    > of the Department
    >
    > for Work and Pensions.
    >
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    > function to tell us
    >
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  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: Call Back Required

    Erik Ribsskog Tue, Sep 9, 2014 at 12:35 PM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Cc: “complaint.info”

    Hi,

    I send you a new update.

    Again, I don’t like it, that RBS use the word ‘ASAP’, in their
    correspondence, with me.

    It’s like their part of Nato then, I think.

    (I served my conscription-service, in the Norwegian infantry, in 1992/93.

    And there the seargents etc., would use that word, (‘Asap’), all the time.

    I’m not sure if this word, should be used, in customer-service.

    I’ve worked in customer-service, as a retail-manager and more, for
    around twenty years.

    And I’ve gone to commerce and office upper secondary school, in
    Norway, for three years.

    And I’ve studied Information Management, at a private Norwegian
    academy, (then owned by French company Vivendi), for two years.

    And I’ve lived for ten years, in the UK.

    And am not used with this termonology, as a customer.

    When I go to buy a cheese-burger, (or another type of meal), at a restaurant.

    Then they waiter don’t tell me: ‘Give me the money Asap’.

    So I wanted to complain, here.

    About poor/strange customer-service.

    At least I want a second opinion here, from you at the High Court.

    (Since I’ve comlained about the Financial Ombudsman, to you).

    Since I don’t like the tone, of these RBS-guys, who now e-mail me.

    And I don’t like it that they want to speak about this, on the phone.

    I think it’s better to keep the correspondence, in writing, so that
    people later can document, what has been agreed.

    I think that’s my preogative, as a customer.

    To not be spoken down to, and to chose the form of correspondence.

    So this I wanted to complain about.

    I’ve earlier explained to you, that I think, to say the word ‘asap’, to someone.

    Then one speak down to them, I think.

    (RBS are being descending.

    And that’s harassment, I think.

    I don’t want to be spoken down to.

    Not by RBS, or anyone else).

    ‘Asap’ is something, that a seargant, in the army, perhaps can say, to
    a private, (in the same platoon etc.), that he commands.

    Or something that a line-manager could say, to one of the person, that
    he is a superior for, at an office.

    But this word, (ASAP), which is a ‘Nato-word’, that means ‘as soon as
    possible’, I think.

    That word doesn’t have any place, in the field of Customer Service,
    (or ‘Customer Service’), I’d say.

    So I wanted to complain about this, and I hope that you at the High
    Court, agrees with me, about this.

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Parekh, Sushma (Customer Experience, Personal & Business Banking
    Complaints) <Sushma.Parekh@rbs.co.uk>
    Date: Tue, Sep 9, 2014 at 8:40 AM
    Subject: Call Back Required
    To: ERIBSSKOG@gmail.com

    Dear MR  RIBSSKOG

    Please call me on 07930092019  or 0800 1615129  or 0345 0303640
    Asap regarding your complaint

    Kind Regards

    Sushma Parekh

    Expert Complaint Handler|Leicester Care Team| Customer Contact
    Tel: 0845 6000697 | Ext 13616744 |
    Email: parekhs@rbos.co.uk

    The Royal Bank of Scotland | Bede House | 11 Western Boulevard |
    Leicester |  LE2 7EJ | Depot Code 043

    The Information Classification of this e-mail is CONFIDENTIAL  unless
    otherwise stated

    The Royal Bank of Scotland plc, Registered in Scotland No. 90312.
    Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB

    Authorised by the Prudential Regulation Authority and regulated by the
    Financial Conduct Authority and the Prudential Regulation Authority.

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  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: Your ref: 10055749 – Your letter from 6/8/Fwd: Tenancy Agreement

    Erik Ribsskog Tue, Sep 9, 2014 at 1:26 AM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Cc:
    Benefits Service ,
    LHT Customer Service , Runcorn Office
    , Info

    Hi,

    I’ve earlier complained to you, (if I’m not mistaking), about
    Liverpool City Council and the Local Government Ombudsman.

    So I send a letter, (I attach a scanned copy), that I got from the
    Liverpool City Council today, (Monday), as an update, to that
    complaint.

    (See more in the forwareded e-mail).

    Please just e-mail me, if there are any questions, that I should reply
    to, regarding this complaint.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 22, 2014 at 4:59 AM
    Subject: Fwd: Your ref: 10055749 – Your letter from 6/8/Fwd: Tenancy Agreement
    To: Benefits Service <benefits.service@liverpooldirectlimited.co.uk>
    Cc: LHT Customer Service <csc@lht.co.uk>, Runcorn Office
    <runcornoffice@taroe.org>, Info <info@tpas.org.uk>

    Hi,

    I’m refering to your letter, from 15/8, that I attach a scanned copy of.

    You write, that I can contact you again, if there is more about this,
    that I’m wondering about.

    Like I explained about, in the forwarded e-mail, I got my Housing
    Benefit sent to me directly, when I lived in Leather Lane, (where I
    lived, from 2006 to 2011).

    I can’t remember, that I went to my then landlord, (Imperial
    Property/TJ Thomas), and got some type of ‘special’ letter, from them,
    where they aproved of, that you sent me the Housing Benefit, directly.

    As I remember it, I was asked, (when I started getting Housing
    Benefit, in 2009, I think it must have been), if I wanted the money
    sent directly to my bank-account, (or to the landlord).

    Can you please inform me, if I remember wrong?

    Did I actually contact my then Landlord, in 2009, and got them to
    write, some type of speciel letter, for the Council, that I then
    brought with me, to e.g. the Council One Stop Shop, in Dale St.

    (Because I think I would have remembered it, if that had been the case).

    Thanks in advance for informing me more about this!

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sun, Aug 10, 2014 at 6:01 PM
    Subject: Your ref: 10055749 – Your letter from 6/8/Fwd: Tenancy Agreement
    To: Benefits Service <benefits.service@liverpooldirectlimited.co.uk>
    Cc: LHT Customer Service <csc@lht.co.uk>, Runcorn Office
    <runcornoffice@taroe.org>, Info <info@tpas.org.uk>

    Hi,

    I’m refering to your letter from 6/8, that I received yesterday, (and
    attach a scanned copy of).

    Like one can see, in the forwarded e-mail, (that I found on my
    e-mail-programme today), from 2009.

    There I mentioned, to my then landlord, that I get the Housing
    Benefit, from the Council.

    And I think I would have remembered it, if I had needed some type of
    special letter, from the landlord, back then, to get the Housing
    Benefit paid to me directly.

    This was just a formality, as I remember it.

    So why do I have to go to the Landlord now, and look dum, to get this
    sorted now, I was wondering.

    The Jobcentre owes me more than £1000 in missing jobseeking
    allowance-payments, since January.

    So that I want to ‘juggle’ the payments a bit, while I wait for the
    Jobcentre to ‘get normal’, thats nothing strange I think.

    That’s what people do, when they are in situations like me, where the
    Jobcentre are ‘difficult’, I think.

    I have to use a lot of time, in periodes, to look for coins on the
    street, due to the problems with the Jobcentre.

    It would be better, to use this time, on other things, (like
    jobseeking), I think.

    I’ve also read, (in a LHT-publication, I think it was), that people
    with new bank-accounts, can now get the Housing Benefit paid directly,
    (once a month, with the jobseeking allowance, to do with a new
    government-scheme, I think it was).

    I think it’s a bit silly, to discuss principle-cases, while I’m more
    or less starving to death.

    So if you could please send the Housing Benefit to my new account with Barlays.

    (If that invovles less bureucracy, I mean).

    I hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Thu, Apr 30, 2009 at 4:04 PM
    Subject: Re: Tenancy Agreement
    To: Lorna Murphy <LornaMurphy@tjthomas.co.uk>

    Hi Lorna,

    I’ll get the next housing-benefit payment from the Council in the
    midle of next month.

    But I hope that the boiler and the washing machine and the stove, will
    be fixed before
    I pay the next payment.

    Since there’s more than a year since I had hot-water in the flat etc.

    You have promised me several times, that someone are going to fix the
    boiler, but this
    never happens.

    Yours sincerely,

    Erik Ribsskog

    On Thu, Apr 30, 2009 at 4:00 PM, Lorna Murphy
    <LornaMurphy@tjthomas.co.uk> wrote:
    >
    > when are you bringing rent in you need to make a regualr payment plan
    >
    > ________________________________
    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    > Sent: 30 April 2009 15:48
    > To: Lorna Murphy
    > Subject: Re: Tenancy Agreement
    >
    > Hi Lorna,
    >
    > thanks for your answer!
    >
    > I meant the heather in the bath-room, but it’s not that urgent really, just something that came to mind.
    >
    > The most important is the boiler and the washing-machine and the stove.
    >
    > I called the Council now, and they said they sent me what I was entiteled for now.
    >
    > (I spoke with Alex today, and Louise earlier.
    >
    > I’ve also spoken with Donna there, and they all say the same).
    >
    > But they were going to send me a DHP-form now, so I can bring this to your office,
    > the next time I go there, so we can look at it then, if that’s alright.
    >
    > Yours sincerely,
    >
    > Erik Ribsskog
    >
    > On Thu, Apr 30, 2009 at 2:59 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:
    >>
    >> we do not renue the agreements all agreements are on  a 6month
    assured short hold and they continue on the council no this the form of
    tenacy letter is all they need
    >> give them our details or give me your  reference details and I
    will try and speak to them. the jobs have been given out for boiler and
    washing machine i will add on the stove i do not no what an owen is
    please explain
    >>
    >> ________________________________
    >> From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    >> Sent: 30 April 2009 14:48
    >> To: Lorna Murphy
    >> Subject: Tenancy Agreement
    >>
    >> Hi Lorna,
    >>
    >> thank you very much for your fine letter, that I recieved today!
    >>
    >> I went to the Council at the One Stop Shop, with the letter, but they said that they needed
    >> a tenancy-agreement.
    >>
    >> A new tenancy agreement, as I understand it, since the one from 2006 was to old, as I’ve
    >> understood it, from when I went there in December.
    >>
    >> So I was hoping that you could please send me a tenancy-agreement as well!
    >>
    >> I haven’t heard anything about the boiler and the washing-machine, and the stove is also
    >> not working by the way, and the owen on the bath-room, hasn’t been working at all, since
    >> I moved in, but I didn’t want to make any fuzz about it, so now I mention everything at the
    >> same time.
    >>
    >> 🙂
    >>
    >> Sorry about all these problems!
    >>
    >> Yours sincerely,
    >>
    >> Erik Ribsskog
    >
    >


    lcc.jpg
    69K

    PS.

    Her er vedlegget:

    lcc

  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Complaint
    about mafia infiltrating British Government/Fwd: Complaint/Fwd:
    Update/Fwd: To: Team Leader Liz Watts/Fwd: To: Manager Jane Finn,
    Birkenhead Benefit Centre/Fwd: Update/Fwd: To: Paul Andrews, Complaints
    Resolution Manager – North West Complaints Resolution Team/Fwd:
    Complaint/Fwd: Yet another update/Fwd: New update/Fwd: Update/Fwd:
    Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>

    Erik Ribsskog Mon, Sep 8, 2014 at 6:07 AM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk


    Cc:
    DWP ICE gateway team , CONTACT-US
    , “post@nav.no” ,
    Contact-Us

    Bcc:
    tim , Politikk Høyre , rcjchancery.judgeslisting@hmcts.gsi.gov.uk,
    “emb.london” , she ,
    Bjørn Ribsskog , admin
    , Legal LSC
    , “anne-kathrine.skodvin”
    , ica@ica.se, “hv-02.kontakt”
    , amnestyis ,
    “EUteam@amnesty.org” , “SCT@amnesty.org.uk”
    , cath.mcgivern@mwr.uk.com, Benefits Service

    Hi,

    I think I have to call this, (see the attached letter, from someone
    within Goverment, calling themselves ‘TSol – Law at the heart of
    Government’, (they should explain what they mean by TSol I think,
    instead of writing a moto/slogan, under the logo)), a mafia-plot now.

    I overheard at work, at Rimi Bjørndal, in Norway, in 2003, that I was
    followed, by the ‘mafian’.

    And I moved, (as a refugee, I have to say), to the UK, in 2004,
    (because of this, that I overheard, at work).

    And now it seems, that some mafia, (or something), are plotting
    against me, through the British government.

    I haven’t sent the Jobcentre any strange e-mails.

    But the British Government, pretend to be morons, and don’t
    understand/master new technology, (e-mails).

    And I’m being framed.

    It isn’t easy for me, to defend myself, against these allegations.

    In meetings with solicitors and police-officers, (mostly at St. Anne
    Street police-station, after the police have broken into my flat,
    kidnapped me in hand-cuffs, and taken my wallet and ‘filofax’ etc.,
    away from me).

    Then I have to sit there, in meetings, and try to teach the solicitors
    and police, about new technology.

    (They want me to explain, since I have a degree in IT).

    So I don’t get to think about, if I have an alibi, for this and that
    e-mail-sending-time.

    Because I have to teach these ‘ignorant morons’, about IT, and I get a
    double-role.

    (Anyone within business-life, midle-management, in the private-sector,
    would be able to explain a bit, about why double-roles aren’t fine, I
    think.

    At least a lot of them, I think).

    So this ‘moron-stuff’ I wanted to complain about.

    These is that the British Government don’t master new technology,
    (internet and e-mails).

    Or that they pretend not to understand.

    At least, I haven’t send any strange e-mails, to the Jobcentre.

    So this I wanted to complain about.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Sep 8, 2014 at 5:31 AM
    Subject: Complaint/Fwd: Update/Fwd: To: Team Leader Liz Watts/Fwd: To:
    Manager Jane Finn, Birkenhead Benefit Centre/Fwd: Update/Fwd: To: Paul
    Andrews, Complaints Resolution Manager – North West Complaints
    Resolution Team/Fwd: Complaint/Fwd: Yet another update/Fwd: New
    update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton
    Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    I’m sorry that I’m sending a lot of e-mails.

    But I’m going through this weeks letters, (week 36).

    (I have letter-day to day, so to speak.

    Sunday is quiet night normally.

    Most people tend to be in bed then, I’ve noticed.

    So then I can work with my letters, without getting funny people on my
    door all the time, (the police have been hammering on my door around
    50 times, and I’ve gotten around 100 pizza-delivery-guys, on my door,
    with food I haven’t ordered. All this in the last months. And I don’t
    know who are behind this. But they are asleep at Sunday night/Monday
    morning, it seems).

    This letter, from DWP, says I’m banned from all jobcentres in the North-West.

    It says I don’t ‘treat staff [..] in a fair and courteous manner’.

    But I’m brought up, also by my Danish-born grandmother Ingeborg Ribsskog.

    And she was after Danish nobility, (her aunt, who was a bit like her
    mother, if I’m not mistaking, was married, with the last baron Adeler,
    that is Holger Adeler, and her mothers father, was chief of the high
    command, in Denmark, Anders Gjedde Nyholm, his father L. C. Nyholm was
    Hofjægermester, in Denmark, that is Master of the Royal Hunt.

    And her father, Hans Heegaard, (or if it was his father), owned a big
    iron-work, (jernverk), in Frederiksværk, in Denmark, and her fathers
    familiy, gave the harbour, to the town, (and they were after the
    well-known Danish enterpenour Anker Heegaard, (my
    great-great-great-grandfather:
    http://da.wikipedia.org/wiki/Anker_Heegaard).

    So I have to say, that is seems strange, that I’m not fine.

    I have to say its the Jobcentre, who aren’t fine then.

    (Something like that).

    So that I wanted to complain about.

    I have not sent any strange e-mails, to any JCP staff.

    I have to say that you should ‘please refrain from making these
    allegations in the future’.

    Like you at ICE tell me, in a similar case, where you say you haven’t
    sent me, strange e-mails.

    Perhaps one shouldn’t jump into cases, to do with new technology, head
    first, like it seems, that the JCP, has done, here.

    The Citizens Advice Bureux.

    They told me, a few years ago, that internet-technology, (and
    e-mails), were still new ‘stuff’.

    So they freed themselves, (an adjudicator with them), from all my
    complaints against them.

    (My main complaint was that the CAB made me lose control, of my
    employment-case, against Arvato, by sending me to a solicitor, who
    didn’t accept funding, from the legal aid-programme.

    So some type of plot against me, (involving the Merseyside Police, who
    sent me to CAB, and told me they were ‘government’, when I asked who
    they were, in 2007, and their really a charity, I later found out,
    after they had tricked me, to do with my emloyement-case, against
    Arvato).

    So this I wanted to complain about.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Sep 8, 2014 at 4:51 AM
    Subject: Update/Fwd: To: Team Leader Liz Watts/Fwd: To: Manager Jane
    Finn, Birkenhead Benefit Centre/Fwd: Update/Fwd: To: Paul Andrews,
    Complaints Resolution Manager – North West Complaints Resolution
    Team/Fwd: Complaint/Fwd: Yet another update/Fwd: New update/Fwd:
    Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    I also notice, that you don’t seem, to feel empaty, with me, here.

    I’ve learned, in a similar case, (that the Jobcentre have against,
    since they think I’ve sent strange e-mails to Sarah Bamber).

    That you are then suposed to show empaty, towards me.

    (This I’ve learned in Liverpool and Knowsley Magistrates Court).

    So you have to send me a new letter, where you show me a lot of empaty
    now, I think.

    (To joke a bit).

    Also, you’re supposed to feel remorse, (I think it’s called).

    This is what the ‘stupid court-people’ tell me, in a similar case.

    Where I’m the victim of impersonation, (like ICE also are here, it seems).

    So I’m waiting to get the money you owe me, (around £630, see in one
    of the forwarded e-mails).

    And also a new letter, where you show me, a lot of empaty and also remorse.

    The last line was a joke.

    I’m happy if you could please hurry up, and send me the money, that you owe me.

    (And maybe a bit extra money, since you delayed the cases, so long now).

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Sep 8, 2014 at 4:09 AM
    Subject: To: Team Leader Liz Watts/Fwd: To: Manager Jane Finn,
    Birkenhead Benefit Centre/Fwd: Update/Fwd: To: Paul Andrews,
    Complaints Resolution Manager – North West Complaints Resolution
    Team/Fwd: Complaint/Fwd: Yet another update/Fwd: New update/Fwd:
    Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    ,Hi,

    I’m refering to your letter, from 1/9, that I attach a scanned copy of.

    I notice now, that you use the same reference-number, for this letter,
    as you’ve used in July, to do with a case, regarding that I missing
    jobseekers-allowance, from the Jobcentre, (that I’ve explained more
    about, in the forwarded e-mail).

    I did receive some e-mails, (last week I think it was), that appeared
    to have been sent, from ICE.

    (They were from ICE’s e-mail-address).

    So perhaps someone have hacked into your computers?

    Or perhaps someone are sending from your account, by forging the
    sender-field, which Google writes about here:

    https://support.google.com/mail/answer/50200?hl=en).

    This is harassment/terror, against me, that someone send me forged
    e-mails, I think.

    I would have normally reported about this harassmen/fraud, to the Police.

    The problem is, that the Police, just ridicule me, if I go to them, to
    report crime.

    No sweat, (I guess you say then), just report the Police, to the IPCC.

    But the problem is, that the IPCC are harassing me, and are telling
    me, (in 2011), that they don’t want my e-mails.

    So I have complained, about the IPCC, to the High Court.

    And that case is still with them.

    And I wait to hear from them, about that case.

    And I’m copying this e-mail, to the High Court, as an update, on the
    IPCC-complaint.

    I also think, (if I’m allowed to say so), it’s a bit odd, if ICE,
    aren’t reporting this impersonation against them, to the Police, (I’d
    say).

    Are ICE playing games here?

    For ICE to report these ‘terrorists’ to the Police, for
    impersonation/fraud, would like something natural, for ICE, to do, I
    think.

    (If I’m allowed to say so.

    If you at ICE haven’t done that.

    Then I think it’s a bit odd, that you haven’t done that.

    If I’m allowed to say so).

    Just as an update regarding this.

    I think it’s a bit strange, that you ask me, to stop to make allogations.

    Because it isn’t possible for me, to see, who has sent this e-mail.

    Those e-mails, appear to have been sent, from you.

    And you can’t attack a normal citizen, for not being a psychic, and
    not seeing, if an e-mail, is forged or not.

    One could perhaps attack an organisation, for not seeing that.

    (To try to put this in perspective).

    But to compare a normal citizen with an organisation.

    That’s power abuse, I think.

    You can’t threat a person like he is an organisation, I think.

    That would be power-abuse.

    One can attack e.g. the Jobcentre for not understanding that an e-mail
    is forged, (I reackon).

    But to attack a person, for not understanding this, would be
    power-abuse, and to squeze that person, I reacon.

    E.g. the Jobcentre have thousands of employes and the Jobcentre isn’t
    a living person, made of, organic material and being a human-being,
    who are worth more, than all the money in the World, I learned at
    primary-school, in Norway.

    (This is something we call ‘menneskeverd’, in Norway).

    So if you threat me like an organisation here, then you squeze me, as
    a human, and forget that people have this ‘menneske-verd’, or ‘human
    dignity’ or ‘dignity’, like the English Wikipedia-equivalent, to the
    Nowegian Wiki-page, for the mentioned word, (‘menneskeverd), is
    called:

    http://en.wikipedia.org/wiki/Dignity).

    This is something people have, but not organisations.

    (Organisations aren’t alive.

    They are just absctract things, really, I think one have to say).

    So please stop treating me like an organisation here.

    I wonder what kind of people, that work at ICE, when you threat
    people, like organisations.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Sep 8, 2014 at 3:00 AM
    Subject: To: Manager Jane Finn, Birkenhead Benefit Centre/Fwd:
    Update/Fwd: To: Paul Andrews, Complaints Resolution Manager – North
    West Complaints Resolution Team/Fwd: Complaint/Fwd: Yet another
    update/Fwd: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To:
    Huyton Jobcentre <#22175-394099#>
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I’m refering to your letter, from 29/8, which I attach scanned copies of.

    There has been so many cases, with missing jobseekers-allowance now.

    So it isn’t easy for me, to go in to detail, about every case.

    But since I now, quite recently, got around £580 from you, on my
    bank-account, with RBS.

    Then I have to say, (after reading your mentioned letter), that it
    seems like, these cases, have been solved:

    20/6 to 3/7.

    4/7 to 17/7.

    18/7 to 31/7.

    And 1/8 to 14/8.

    There are three cases, to do with missing jobseekers allowance, from
    before 20/6.

    These cases are:

    31/1 to 21/2.

    8/3 to 30/3.

    And 23/5 to 9/6.

    I’ve been looking on my blog, (because I sometimes blog about
    jobseeking, etc.), and I’ve found some letters, from ICE, from earlier
    this year.

    (I attach two letters from ICE, one from June and one from July).

    In the letter from June, ICE writes that they wrote to me in March,
    about a case, (31/1 to 21/2).

    But ICE wrote, (in June), that they hadn’t gotten the case-papers, from JCP.

    And now its September, and still this case, (I call this case 31/1 to
    21/2. And ICE call this case DWP00088/14, it seems, from their
    mentioned letter).

    And still this case, (that goes back to January), is not resolved.

    So ICE are using like a year almost now, to sort a case.

    It seems that someone within UK government, (JCP, DWP or ICE), are
    delaying, this case.

    What on earth is going on, I’m wondering.

    So I’m sending a copy e-mail to ICE, as a new reminder, (again!),
    about this case.

    There is also, (on the mentioned ICE July-letter), a different
    ICE-reference-number.

    That number is DWP00697/14.

    I wonder if ICE are using that refence-number, on the cases, that I
    call 8/3 to 30/3 and 23/5 to 9/6.

    It isn’t clear, from ICE’s letters, which of my cases, that they refer
    to, with the refence DWP00697/14.

    Could ICE please clearify about this, I was wondering.

    Have ICE started investigating the missing jobseekers allowance from
    8/3 to 30/3 and/or from 23/5 to 9/6, I was wondering.

    Or do ICE consider that any of those two cases are with JCP?

    Could ICE please send me a status report, (with details about the
    dates, for the missing jobseekers allowance), regarding their
    reference numbers DWP00088/14 and DWP00697/14.

    To do with more recent cases.

    I havn’t received more forms, for signing by post, (like you’ve told
    me to do, for reasons I don’t agree with, but that’s a different
    case).

    I’ve informed you about this, (several times, if I’m not mistaking),
    and sent an e-mail, to you, (Huyton Jobcentre), instead of the
    signing-form, for the dates, 15/8 to 28/8.

    I should have gotten these money, (around £145), on Tuesday, last week, (2/9).

    But I still haven’t gotten them.

    Also, you sometimes tell me, to send the signing by post form, on the
    Tuesday, before the signing-Thursday.

    Tuesday is tomorrow.

    And you, (Huyton Jobcentre), still haven’t sent me more signing-forms,
    jobseeking diary-forms, (and prepaid envelopes).

    So this e-mail, is also a ‘signing-form’, for the dates, 29/8 to 11/9.

    (If that’s ok).

    So the Jobcentre also owes me around £290, for the dates 15/8 to 11/9.

    (And ICE owes me for the dates 31/1 to 21/1 (22 days), 8/3 to 30/3 (23
    days) and 23/5 to 9/6 (16 days).

    That’s 22 + 23 + 16 days.

    That’s 61 days, that ICE owes me jobseeking-allowance for.

    That’s around £630, that ICE owes me, I’ve calulated here, on a
    calculator, (it’s around £145 for forteen days, like you write, in
    your letter).

    And the first, of the days, that ICE owes me for, was 31/1.

    That’s in January!

    So now almost a year ago!

    So ICE use unesesary long time, I’d say.

    I sometimes read the online Norwegian newspapers.

    And they quite often write about a ‘snail-invasion’, (of
    ‘brown-snails’, I think it is), in Norway.

    But even so, does ICE have to be as slow, as these mentioned snails, I
    was wondering.

    This doesn’t make any sense.

    ICE-staff are people and not snails, so please start acting like
    people and not like snails, (if it’s ok to ask for that).

    I send a copy e-mail, to ICE, regarding this.

    So that they can send me, the money, which they owe me.

    And also thanks in advance, for sending me the money, that you at the
    Jobcentre/Birkenhead Benefit Centre owes me, (around £290 for the
    dates 18/8 to 11/9).

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sun, Aug 31, 2014 at 10:59 PM
    Subject: Update/Fwd: To: Paul Andrews, Complaints Resolution Manager –
    North West Complaints Resolution Team/Fwd: Complaint/Fwd: Yet another
    update/Fwd: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To:
    Huyton Jobcentre <#22175-394099#>
    To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway
    team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I looked up one more thing here now, (to do with translation, from Norwegian).

    You should use the date that’s on the _postmark_, (is what I mean).

    That’s what we learned at commerce and office upper secondary-school,
    (at Sande Upper Secondary-school, in Vestfold county), in Norway.

    That’s the date that is important, we learned there.

    I don’t understand why you use your date.

    Have the post-office stopped using postmarks, I’m wondering?

    I went to commerce and office-school, in the 80’s.

    And that’s what we learned there, at least.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sun, Aug 31, 2014 at 10:26 PM
    Subject: To: Paul Andrews, Complaints Resolution Manager – North West
    Complaints Resolution Team/Fwd: Complaint/Fwd: Yet another update/Fwd:
    New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton
    Jobcentre <#22175-394099#>
    To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway
    team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I’m refering to your letter, from 26/8, that I attach a scan copy of.

    I have earlier explained about all these cases in detail, (in e-mails to you).

    So it’s a bit like DWP are trying to tire me, when they ignore my
    complaints/explainations.

    I’ve written to you earlier, and explained, that I’m an earlier Store
    Manager, (from ICA), and that I’m used with working, with
    HR/Employment-stuff.

    So I don’t think I’m the problem here, (like I’ve written to you earlier).

    I got around £580, into my bank-account, on Friday.

    These must be for four signing-dates, I reackon.

    But it isn’t clear to me, which dates, that this payment is for.

    There are many cases:

    31/1 to 21/2.

    8/3 to 30/3.

    23/5 to 9/6.

    20/6 to 3/7.

    4/7 to 17/7.

    18/7 to 31/7.

    1/8 to 14/8.

    And 15/8 to 28/8.

    Which dates was the payment for, I was wondering.

    I guess ICE have to look at the other cases then.

    You say that someone have sent me strange e-mails, in the name of ICE.

    The Jobcentre and the Police, has taken me to court, for having sent
    strange e-mails, to your Aintree Jobcentre-staff Sarah Bambers
    work-email-address.

    The Police have been on my door, around 50 times, and they have been
    hammering on my door, like it was the German bombs, during the war.

    And twice, they have broken into my flat, and kidnapped me, and kept
    me in cell, at the police-station, for many hours/days.

    And I’ve been to Liverpool & Knowsley Magistrates Court five or six
    times, due to this funny case.

    Mostly I’ve been brought there in hand-cuffs.

    And I’ve been found guilty by that court, for sending those e-mails.

    And I’ve tried to tell the ignorant police-officers and the ignorant solicitors.

    That this is spoofing, and that someone have sent e-mails, from my
    account, by forging the sender-field.

    Like Google explains here:

    https://support.google.com/mail/answer/50200?hl=en

    The Jobcentre also pretends, (it seems to me), that they don’t get the
    letters, that I send them, in the post.

    And also, (like I’ve explained in earlier complaint-emails), the
    Jobcentre should use the customers date.

    And not your date.

    To know how long time, a letter takes, from the Post Office, by Royal
    Mail, to your post-handling-site in Wolverhampton, and then to Huyton
    Jobcentre.

    People would have to be in the Russian mafia, or something, to know,
    how long time, this takes.

    It’s the date, on the post-stamp, that is the date one should use.

    I learned this, at commerce and office-school, in Norway.

    The Jobcentre also changes it, all the time.

    In letters they write, that I have to send the signing forms, so that
    you get it, within five days.

    And in meetings you say, send them on Tuesday before the signing-day.

    Why not use the customer-date?

    I think it’s alienating, to use the ‘communist-date’, like I’ve written earlier.

    So now ICE should be banned, from five places.

    Like you’ve banned me, from my five closest jobcentres?

    It’s strange, that you have kept these £580, that I got on Friday, so
    long, I think.

    These are really jobseekers-allowance, for two months.

    Four forthnightly payments.

    And at the same time, the Jobcentre, have been taking me to court.

    I haven’t been able to buy new shoes.

    I haven’t been able to go to the court, by bus, (I’ve had to walk, for
    almost an hour, from Walton, several times).

    I’ve had to look for coins, on the street, in both May and July, (and
    also in May, in 2013).

    (Due to that you haven’t sent my allowance.

    That you wait a long time, before you send for many periodes, at the same time).

    I haven’t been able to go to the barber, to cut my hair, before I go to court.

    And several times, I’ve been kept in a cell, before I’ve appeared in court.

    Not having the opertunity, to e.g. shave, before I appear, before the judges.

    This is like a plot, I think.

    That my allowance have been stopped.

    At the same time, which I’ve been taken to court, by the Jobcentre and
    the Police.

    This is terror, I think.

    So this I wanted to complain about.

    I was at a meeting, with National Probation Service, on Thursday, last week.

    (After I was found guilty, of sending strange e-mails.

    But this was spoofing.

    Much in the same way, as the strange ICE-emails, that you mention, in
    your letter).

    They, (Peter Lochran), told me, to contact Merseyside Welfare Rights,
    in Bold Street.

    So I also send a copy of this e-mail, to them, now.

    I’m going to go there, as well, if the other cases, doesn’t solve
    themselves, quite soon.

    I first want to please know, which dates, was the money, that you sent
    me, that I got on Friday, for?

    Then I can go on, with the complaint, I think.

    The first two cases, (31/1 to 21/2 and 8/3 to 30/3), are with ICE.

    ICE have ‘sat on’ the first case, (31/1 to 21/2), for almost half a
    year now, I think it must be.

    So they do something that we call ‘trenering’, in Norway.

    I’ll look it up.

    It transer to ‘delay’ or ‘slow up’, on Easytrans.org.

    This is considered to be very bad, in Norway, to ‘trenere’ a case.

    So that isn’t fine, I think, that ICE are delaying, (or slowing down),
    the 31/1 to 21/2-case.

    You write that I’ve gotten two new jobs, this year.

    That isn’t right.

    DWP is confused then, I have to say.

    I’ve gotten Tim Sykes, from Packaging Europe, to confirm, that I
    haven’t started working for them again.

    And I’ve sent this information, to the Jobcentre/DWP.

    Still you claim this, in your letter, that I started working for that
    company again.

    That’s just that DWP are confused, I have to say.

    I have been unemployed, since I stopped working, for Packaging Europe,
    in November 2008, I think it was.

    So these new claims aren’t really new claims.

    It’s just that JCP don’t know how to clean things up, when they do mistakes.

    This I’ve explained about in detail, (to do with each case), earlier.

    So I don’t know why these cases have been delayed, and stocked up.

    The JCP/DWP/ICE shoule be better at sorting with the complaints, when
    you get them.

    Instead of delaying the cases, so for me, to be poor, (and for me to
    look like a bum, I guess), when you and the Merseyside Police have
    this ‘Russian mafia case’ against me, (I think I have to call it).

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Wed, Aug 27, 2014 at 3:59 PM
    Subject: Complaint/Fwd: Yet another update/Fwd: New update/Fwd:
    Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I wanted to complain that you haven’t sent me more signing by
    post-forms, in the post.

    My signing date is tomorrow.

    So I just send you this e-mail, for the dates 15/8 to 28/8.

    My signing jobcentre is Huyton Jobcentre.

    But the last time I was there, (on 4/8, I had an apointment with a
    Lynn there, which was changed to an apointment with a Gary).

    Then Gary could not tell me how to go forward to do with my claim.

    This I’ve complained about earlier, (but I can’t see that I’ve
    received a reply about this).

    Since the end of January, it’s 131 days, that you haven’t paid me for.

    That’s more than £1300.

    I have to say it seems the Jobcentre are trying to murder me, by not
    sending me money for food, so to try to make me starve to death.

    I also don’t have electricity in my flat, and no money for the barber, etc.

    I’m an earlier Store Manager, (from ICA in Norway), so I’m used with
    HR/Employment-stuff, so I don’t think I’m the problem here.

    This is a scandal, I think.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 22, 2014 at 2:11 AM
    Subject: Yet another update/Fwd: New update/Fwd: Update/Fwd:
    Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>, “complaint.info
    <complaint.info@financial-ombudsman.org.uk>, post
    <post@spesialenheten.no>, aroberts@kirwans.co.uk

    Hi,

    I discussed this, with my new solicitor, from Kerwans, yesterday, (Wednesday).

    (Because I’m being taken to court, for having written strange e-mails,
    to a jobcentre-woman, (Sarah Bamber).

    Something I haven’t done.

    But someone, (who use my name), are trying to punish me, they write me:

    Erik Ribsskog <johncons@yandex.com>

    12:57 AM (58 minutes ago)

    to me
    Why is this message in Spam? You clicked “Report phishing” for this
    message.  Learn more
    Hei på deg, Erik

    Fornøyd med straffene hittil? 🙂

    Du har ennå ikke fjernet navn/epostadresse fra bloggen din, så du skal
    fortsatt straffes.

    Du har frist til søndag 24. august kl. 21 (norsk tid) til å fjerne
    navn/epost fra bloggen din.

    MEN:
    Dette er absolutt siste frist. Du får ingen flere sjanser. Det er nå
    eller aldri. Enten overholder du denne fristen, eller så blir du
    straffet jevnlig resten av livet. Søndag kl 21.01 er for sent. Enkelt
    og greit.
    Til og med du burde skjønne dette. Søndag kl. 21 er fristen. Søndag kl. 21.

    God helg 🙂

    Mvh.

    PS. Søndag kl. 21).

    My local jobcentre, in Walton, was closed down, around five years ago.

    So when I moved back to Walton, in 2012, then I went to Everton
    Jobcentre, (because that looked like the closest one, on the map, I
    think it was).

    They told me to go to Walton Wale Jobcentre, in Aintree, in Sefton.

    That’s around half an hours walk, from where I live, (close to
    Goodison Park), in Walton.

    (I got this flat, after I was thrown out, by MAS, in May 2012, due to
    that MAS didn’t get money for me staying there, from the Council.

    Before that I was thrown out several times, in Liverpool and
    Sunderland, after I started a court-case, against my landlord, in Dale
    Street, around 2011).

    You’ve later banned me, from my five closest jobcentres.

    (Aintree, Everton, Knotty Ash, Norris Green and Bootle.

    Something like that).

    So when you tell me to go to my local Jobcentre, it’s a bit like a joke.

    My signing jobcentre is Huyton.

    But that’s an around three hour walk, it seems to me, from the map.

    So they would probably say I’m insane, if I walk there.

    Because you, (ICE and JCP), owes me around £1200 in missing
    jobseekers-allowance, since January, (for more than 100 days), so I
    can’t afford to take the bus or Metro, at the moment.

    And if I go to Williamsson Sq. Jobcentre.

    Then they tell me that I have to be seen, in a screened room.

    And tell me to go to Edge Hill Jobcentre.

    But if I go to Edge Hill Jobcentre.

    Then they, (John I think it was), gets a bit afraid of me, it seems.

    Since I manage to walk there, from Walton, (a walk that takes a bit
    more than an hour, I think).

    And then they start saying nonsense.

    They say I would have had to walk past Williamsson Sq. jobcentre, to
    get from Walton, (Keith Court), to Edge Hill.

    But that’s a lie of course.

    The way I walk, (through Stanley Park), I learned, in 2012, when I
    lived with MAS at Fairfield, and had Edge Hill as my local Jobcentre.

    I had to go to MAS, (for different ‘funny’ meetings), and they were
    inbetween Walton and Fairfield.

    And I had a dentist in Walton, from when I lived there, in 2005 and 2006.

    So then I just walked from MAS to Walton, when I went to my dentist.

    So I know how to walk between Walton and Edge Hill.

    Since I’ve lived both in Walton and near Edge Hill.

    And I’ve been going to meetings at MAS, which is laying, inbetween
    these places, in Belmont Road.

    So they don’t just wonder about jobseeking, they want to know why I
    walk this and that way.

    And they perhaps feel a bit demasculated, since I walk so far, to get
    there, (to Edge Hill jobcentre).

    And then they tell me, they only have capasity, to serve their local citizens.

    So if I go to Edge Hill Jobcentre, then they think I’m strange/insane,
    and refuse to serve me, (since I’m not a local guy, or something, it
    seems).

    So if you tell me, to go to my local jobcentre.

    Then you might as well tell me to go to hell, I think, (after I’ve
    been thinking more about this, after also discussing it, with my new
    solicitor).

    So it seems pointless to me, that you can discuss my complaint, in writing.

    Due to this ‘nature of the complaint’, like you call it.

    It seems like you are harassing me then, I have to say.

    So this I wanted to complain about.

    Thanks for sending me the money you owe me ASAP!

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:23 PM
    Subject: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To:
    Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>, “complaint.info
    <complaint.info@financial-ombudsman.org.uk>, post
    <post@spesialenheten.no>

    Hi yet again,

    I went to a couple of supermarkets, after I was at Barclays Bootle.

    And on my way home, I spotted a police-car, standing parked, outside
    Barclays Boote.

    Is this the Merseyside Police who mess with me through the companies?

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:17 PM
    Subject: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>

    Hi again,

    and please start writing the name, of the clerk, who has sent the e-mail.

    Is this nonsense due to that I went to Barclays Bootle today?

    And then I get harassed, by ICE Bootle, since Danny at Barclays Bootle
    has a mate as ICE Bootle?

    Hm.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:07 PM
    Subject: Re: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>

    Hi,

    you say that complaints can only be discussed at my local jobcentre?

    This makes no sense.

    Stop messing me around.

    You probably know as well as I do that complaints can be written in
    writing, as well.

    Please stop with this non-sense.

    You at ICE owes me money for the dates 31/1 to 21/2.

    And for the dates 8/3 to 30/3.

    These are cases that I’ve sent to you about months ago.

    Could you please inform me as to the status, of these complaints,
    (that I think are overdue with you).

    When I worked at ICA, (from 1992 to 2004), they never used like half a
    year, to check a compaint.

    And I didn’t need to go to the head-office to complain.

    I could call the head-office or complain to my local manager.

    It makes no sense that I can’t complain in writing.

    It’s like the people at the Jobcentre are uneducated people then, who
    don’t know how to read and write.

    Regards,

    Erik Ribsskog

    PS.

    And please stop telling me, that I have to complain in this or that way.

    I’m the customer here I think.

    It’s like something from the German Nazi-party I think, when you anoy
    me like this.

    It’s no law who says I can’t complain in writing.

    And this is news to me, and I’ve complained about missing payments
    since January, (and also in earlier years).

    So are years late with your ‘Gestapo-stuff’ I have to say.

    And it’s just non-sense anyway.

    Please try to start improving you customer-service-skills.

    Please escalate this e-mail as a complaint, to your line-manager about
    poor customer-service.

    On Tue, Aug 19, 2014 at 6:35 PM, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk> wrote:
    > Dear Erik,
    >
    > you will need to discuss any complaints relating to payments with
    your local jobcentre. This can only be done in person, at your local
    jobcentre. I trust this is satisfactory.
    >
    > DWP ICE gateway team
    >
    > On Tue, Aug 19, 2014 at 6:12 PM “Erik Ribsskog” <eribsskog@gmail.com> wrote:
    >
    > Hi,
    >
    > this _nature_?
    >
    > What’s that supposed to mean?
    >
    > When I served my conscription-service, in the Norwegian infantry, we
    > were inspected, by an American officer.
    >
    > He asked a soldier in my platoon, (Bekklund): ‘What’s the spirit of
    > the bayonette’?
    >
    > This didn’t make any sense to us.
    >
    > But the American officer answered: ‘To kill’.
    >
    > That we hadn’t learned in the Norwegian infantry.
    >
    > The bayonette has a spirit?
    >
    > And the complaint has a nature?
    >
    > I’ve earlier complained to you, that you aren’t good, at customer service.
    >
    > It’s poor customer-service if you don’t accept complaints by e-mail,
    > due to something with ‘nature’.
    >
    > That doesn’t make any sense, I think.
    >
    > So this I wanted to complain about.
    >
    > You’ve also banned me from my five closest jobcentres.
    >
    > And if I go to one further away, they treates me like I’m insane.
    >
    > So this is like a Catch 22 or something by Kafka.
    >
    > So this I wanted to complain about again.
    >
    > Please just send me my money now, and stop wasting my time, with your
    > vague ‘nature-stuff’, (if I might say so).
    >
    > And again, ASAP! please.
    >
    > I’ve been waiting for these money, since January.
    >
    > So I’m tired of your lame excuses, (like I think they would have
    > called them, in America).
    >
    > Erik Ribsskog
    >
    >
    > On Tue, Aug 19, 2014 at 4:33 PM, DWP ICE gateway team
    > <ice@dwp.gsi.gov.uk> wrote:
    >> Dear Erik,
    >>
    >> we are only able to accept complaints of this nature in person.
    You will need to visit your local jobcentre to discuss your complaint
    with them.
    >>
    >> DWP ICE gateway team
    >>
    >>
    >> On Tue, Aug 19, 2014 at 1:42 PM “Erik Ribsskog” <eribsskog@gmail.com> wrote:
    >>
    >> Hi,
    >> I’ve checked my online banking now.
    >>
    >> And I haven’t received the jobseeking allowance, for the days, that I document about, in the forwarded e-mails.
    >>
    >> This is now the fourth consecutive forthnighly periode, that I haven’t gotten my allowance.
    >> (20/6 to 3/7.
    >> 4/7 to 17/7.
    >> 18/7 to 31/7.
    >> And 1/8 to 14/8).
    >> This is on top of, that you also owe me allowance, for the days:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> And 23/5 to 3/7.
    >> Huyton Jobcentre must be the worst jobcentre in the World, I think.
    >> Do they have a problem with nazis, in Huyton, or something?
    >> You stopped my claim, but I told you made a mistake, I hadn’t gotten a job.
    >> That’s were it is now.
    >> Do you want me to start a new claim, again?
    >> That would be funny stuff, I think.
    >>
    >> It’s not really a new claim.
    >> You also take me to court, for crime I haven’t done, and there you refer to your clients, as ‘customers’, I remember.
    >>
    >> So I want to make a point of, that it’s something called customer-service.
    >> And that means that you should clean up your mistakes.
    >>
    >> And apologise, to the customer.
    >>
    >> But you punish me, for your mistakes.
    >> Like when you said I had started working for Packaging Europe again, earlier this year.
    >>
    >> But I haven’t worked for them, since 2008.
    >> Then you told me I had to start a new claim.
    >> You didn’t clean it up.
    >>
    >> And you started threating me like a new jobseeker.
    >>
    >> That’s funny stuff, since my claim really started, in 2008.
    >>
    >> So you are doing a lot of mistakes, you punish me for your
    mistakes, by refusing to pay me allowance, for a number of days, to do
    with that you wrongly stop my claim, and then you play games, and
    pretend I’m a new jobseeker.
    >> You now owe me money for around 117 days, I’ve calculated here.
    >> And it’s more than £1200, in missing jobseeking allowance, that you now owe me.
    >> (This is since 31/1).
    >> I now don’t have money for living-expenses.
    >>
    >> At the same time, you take me to court, and I have to walk
    there, (and can’t take the bus even, since I don’t have money, and I’ve
    been starving and I only have two tennis-shirts now, so I have to wash
    clothes every day, twice many days, and I’ve had to look for coins on
    the street, in both May and July, to survice.
    >> This is like Hitler runs the UK, I think).
    >> Thanks for sending me the money you owe me ASAP!
    >>
    >> Erik RIbsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, Aug 12, 2014 at 5:16 PM
    >> Subject: Update/Fwd: To: Huyton Jobcentre/Fwd: Yet another
    complaint against the Jobcentre/Fwd: New complaint about Huyton
    Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead
    Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your
    Email Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>
    >>
    >>
    >> Hi,
    >> here is the proof of postage-receipt, to show, that I’ve also sent these signing forms, in the post.
    >> (Since there has been a big problem, with that you haven’t gotten the letters I’ve sent you, earlier).
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, Aug 12, 2014 at 2:20 PM
    >> Subject: To: Huyton Jobcentre/Fwd: Yet another complaint
    against the Jobcentre/Fwd: New complaint about Huyton Jobcentre/Fwd:
    Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre,
    Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>
    >>
    >>
    >> Hi,
    >>
    >> I’m now sending you about my jobseeking, from 1/8 to 14/8, (see attachments).
    >> The reason that I’m sending this on 12/8, is that you sometimes
    tell me, that I should send you these files, on Tuesday, when my
    signing day is Thursday.
    >> (You’ve also told me, in a letter, (which I mis-read, and later
    has thought was alienating since it uses your date and not mine date),
    that you need these forms, within five days, of my signing day.
    >>
    >> Your address is also in Wolverhampton, (on your envelope).
    >>
    >> And your office is in Huyton, in Merseyside, in another part of Britain.
    >>
    >> So one have to had worked at both the Post Office, Royal Mail and the Jobcentre, to get this right, I think.
    >>
    >> So why not use the customers date, instead of the ‘communist’/your date.
    >>
    >> Just something I thought about).
    >> I’ve earlier written to you, that you owe me around £1067 for 103 days missing jobseeking allowance.
    >> With these fourteen new days.
    >> It’s now 117 days missing jobseeking allowance.
    >> So you now owe me around £1211, I checked on the calculator here.
    >>
    >> Please send me these money as soon as possible since I need
    them for living expenses and to pay back debt, that I’ve gotten, since
    you haven’t sent me the money, that was meant to cover my living
    expenses, for 117 days, since January, (which is a lot of days, I have
    to say, so this is serious, like you are trying to kill me or something,
    I have to say).
    >> Erik Ribsskog
    >> PS.
    >>
    >> Also, now I’ve run out of jobseeking diary-forms, (so I send
    screen-shot-picutures from my Universal Jobmatch-log, that I also print
    out and send with the signing form.
    >>
    >> Also I only have around one signing form left.
    >> And also only around one prepaid envelope, (for your
    Wolverhampton address, for the post handling site, that JCP have there, I
    can see, on your envelope), left.
    >>
    >> Please send me more of these forms/envelopes, so that I can send you about my jobseeking, around forthnightly.
    >>
    >> PS 2.
    >>
    >> Also, when I lived in Norway, I was part time-unemployed, for
    some months, after serving my conscription service, in 1993.
    >> And there one just sent cards, in the post, and tick for the days, that one have done jobseeking.
    >>
    >> And one doesn’t have to send them so that the Norwegian Jobcentre gets them, by some date.
    >>
    >> The Norwegian Jobcentre just process the cards when they get
    them, and send the money, within a number of days, (according to their
    in-house-routines, I guess that number of days was).
    >>
    >> So that would perhaps be something to learn from.
    >>
    >> Also in Norway, if we didn’t get money from
    Arbeidsformidlingen, (the Norwegain Jobcenter), then one could always go
    to ‘Sosialen’, and get money there.
    >> Citizen Advice have been messing with me, here in the UK.
    >>
    >> So I can only get money from the Jobcentre here, (for living expenses), as far as I’ve been informed.
    >> So please send the money you owe me now, and please stop trying
    to get my to starve to death, in this brutal way, that you have.
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Sat, Aug 9, 2014 at 11:38 PM
    >> Subject: Yet another complaint against the Jobcentre/Fwd: New
    complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane
    Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
    impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >> I wanted to complain about, that I haven’t gotten my
    jobseekers-allowance this week, (for the days 18/7 to 31/7), that I
    should have gotten, around Tuesday.
    >> It’s now more than £1000, that the Jobcentre owes me, in missing jobsseking allowance-payments, since January.
    >> The missing jobseeking allowance payments, are for the dates:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> 23/5 to 9/6.
    >> 20/6 to 3/7.
    >> 3/7 to 17/7.
    >> And 18/7 to 31/7.
    >> This adds up to 103 days, that I haven’t gotten my allowance for, I’ve calculated here.
    >>
    >> And it adds up to around £1067 now, (that the Jobcentre owes me).
    >>
    >> So this, (that you now owe me more than a thouand pounds), have made life miserable, the last months.
    >> I have to sometimes go and look for coins, on the street, in periodes.
    >>
    >> And I have to try to get credit-cards, (even if these
    credit-cards have a high interest, so this is expensive, and makes me
    get credit-card-debt).
    >>
    >> I wonder when I’m going to get these more than a thousand pounds.
    >>
    >> At the same time the Jobcentre are taking me to court, for crime, that I haven’t done.
    >>
    >> So this is like you frame me, (for some reason), and then stops my allowance.
    >>
    >> So that I should look dum in court, with old shoes and I have
    to walk to the city centre, instead of taking the bus, and in the
    lunch-break I can’t afford to buy a sandwich, because then my
    food-budget is going to last a shorter time, since I only can afford to
    shop at budget supermarkets now, to make the small credit card
    credit-limit last as long as possible.
    >>
    >> This isn’t fine I think.
    >>
    >> Please stop messing with me.
    >>
    >> You mess with me both in court, and when you stop my allowance all the time.
    >>
    >> This I wanted to complain about.
    >> Erik Ribsskog
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Aug 4, 2014 at 1:52 PM
    >> Subject: New complaint about Huyton Jobcentre/Fwd: Update/Fwd:
    Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.:
    SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >>
    >> today I went for a Personal Adviser Interview at Huyton Jobcentre.
    >> (I haven’t really asked for a Personal Adviser.
    >> And I really want a Jobseeking-adviser.
    >> If I have to have an advisor.
    >> And not a Personal Adviser, (I’m not sure how this title should be interperated)).
    >> I gave the letter to a woman there, in her 50’s perhaps with brown hair.
    >> (I didn’t see her name.
    >> She wasn’t wearing a name-sign.
    >>
    >> But an ID-sign, around her neck.
    >> And she wasn’t that tall, so the id hang a bit low, so I didn’t manage to read what it said.
    >>
    >> Name-signs would be more customer-friendly, I think, than the ID-bracelet.
    >> I’m an earlier Store Manager who is used with checking that the staff wore their name-signs at work, by the way).
    >> At Huyton Jobcentre it was chaos.
    >> The brunette went and chatted with some other staff, about my letter, and punched on several computers, I think.
    >>
    >> She said it wasn’t on the system, (to a collegue, I think), I overheard.
    >>
    >> And I overheard that someone in the queue, (I hadn’t been asked
    to sit down), had a meeting with the same adviser, (Lynn), around the
    same time, as me.
    >> I was then asked to sit down, (after around ten minutes).
    >>
    >> I had barely sat down.
    >>
    >> And then a security-guard told me to go to a screened room, I think they called it.
    >> Like I’m a criminal, or something!
    >> Then I got to speak with a Gary, in room 4.
    >> He said a mistake had happened.
    >> So that I couldn’t have the meeting today.
    >>
    >> (He said Lynn wasn’t at work.
    >>
    >> But I guess he lied.
    >>
    >> Since I overheard that Lynn was having another meeting, while I was queuing).
    >> So I took two buses, for a total of one and a half hours, (each way), for no reason at all.
    >> It was like the first meeting I had, at Huyton Jobcentre, earlier this year.
    >>
    >> The Royal Airforce-guy, (I’m not sure if it was Gary), just
    didn’t want to speak with me, the first day, that I went there.
    >>
    >> I had to go back, the next week.
    >> And then the earlier Royal Airforce-guy, (at least he claimed
    to have worked for them), squezed two meetings into one apointment, it
    seemed like, to me.
    >>
    >> Lynn wasn’t available, Gary said, by the way.
    >> Gary said he had to speak with my other adviser.
    >> (I hope this doesn’t mean that Sarah Bamber is working with my files still.
    >>
    >> After she has taken me to court, with some false acusations about me).
    >> Gary didn’t way any name, just ‘other adviser’.
    >> Gary also asked me if I was alright, at the beginning, of the meeting.
    >>
    >> I don’t know why he became personal.
    >>
    >> I think this is a bit personal.
    >>
    >> I asked him, if he was alright, (so to not be patronised myself).
    >>
    >> Gary said he had felt better.
    >>
    >> So perhaps Gary needs a holiday, one could think.
    >>
    >> He didn’t looked like he had shaved this morning eighter, I think.
    >> (I’ve served me conscription-service in the Norwegian infantry, and have worked as a store manager.
    >>
    >> So I’m a bit aware of things like this).
    >> Gary wasn’t that clear, regarding how and when, I was going to hear, from the Jobcentre, next time.
    >>
    >> I wanted to know how I should go forward.
    >>
    >> But Gary couldn’t even say, if I was going to get a letter, in the post, from JCP, or not.
    >>
    >> So this was poor customer-service, I think.
    >>
    >> How should I go forward now, I was wondering.
    >>
    >> The Jobcentre have around five times, the last months, stopped my claim, by mistake.
    >>
    >> And then you have punished me, for _yours_ mistakes.
    >>
    >> And you haven’t paid me jobseekers-allowance, for a random
    number of weeks, (it seems), to do with these mistakes you’ve done, when
    you stopped my claim.
    >> Even if I’ve every time this has happend, has ASAP explained to you, that my claim hasn’t really ended.
    >>
    >> Then you at JCP should have cleaned up your mistake.
    >>
    >> But no, you just tell me my claim has ended.
    >>
    >> I have to file a rapid reclaim.
    >>
    >> No cleaning up here.
    >>
    >> No appologizes for that you’ve done mistakes.
    >> But you make me almost starve to death, (by stopping my
    allowance, for a month or more, at a time), instead of cleaning up your
    mistakes.
    >> This reminds me, about something, that my Assistant Manager
    Kjetil Prestegarden once said, (when I was Store Manager, at Rimi
    Kalbakken, in Oslo, where I worked in 2000 and 2001).
    >>
    >> It’s ok to make mistakes Prestegarden said.
    >>
    >> But not _only_ mistakes.
    >> I could say the same, I think.
    >> The Jobcentre is only making mistakes.
    >>
    >> Also when you say I’ve sent harrassing e-mail, to your staff, Sarah Bamber.
    >> I haven’t done this at all.
    >> But you wont realize this.
    >>
    >> And also make more mistakes, like banning me from my five closest jobcentres.
    >>
    >> And when I go to Edge Hill or Williamsson Square Jobcentre.
    >>
    >> Then the staff there mess with me.
    >>
    >> They don’t like the route I’ve walked there, (a staff at Edge
    Hill said, he said I would have had to walk past Williamsson Sq
    Jobcentre, to get to Edge Hill Jobcentre, from Walton. But that’s a lie.
    It’s possible to walk from Walton to Edge Hill Jobcentre without
    walking past Williamsson Sq. jobcentre. So this was just a provocation, I
    think, from John or Jimmy, at Edge Hill Jobcentre).
    >> Mistakes upon mistakes upon mistakes.
    >> And when are you going to send me the money you owe me?
    >> You owe me almost £900 in missing jobseeking allowance-payments, since January.
    >>
    >> 31/1 to 21/2.
    >>
    >> 8/3 to 30/3.
    >>
    >> 23/5 to 9/6.
    >>
    >> 20/6 to 3/7.
    >>
    >> And 4/7 to 17/7.
    >> I was never sanctioned, in any way, when I worked for twelve years, in Rimi/ICA, in Norway, from 1992 to 2004.
    >>
    >> So how come I get all these missing payments, from the Jobcentre, this year?
    >> The answer is, that I’m being messed with, in an organised way,
    it seems to me, by some e.g. underworld, at the Jobcentre.
    >>
    >> So this I wanted to complain about.
    >> If you do a mistake, try to clean it up, as soon as possible.
    >>
    >> That is something I tried to have, in the back of my mind, when
    I worked as a retail-manager, at Rimi/ICA, for around ten years, from
    1994 to 2004.
    >>
    >> Maybe the Jobcentre should think a bit like that themselves,
    and stop being so arrogant and descending, (if I may say, a bit
    moderated version, of what I think).
    >>
    >> Thanks in advance for the fast cleaning-up, of all of these your mistakes, mentioned above.
    >> Erik Ribsskog
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Fri, Jul 18, 2014 at 9:53 PM
    >> Subject: Fwd: Update/Fwd: Complaint to Jane Finn, Manager
    Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
    impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    >> Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet <hofmarskallatet@kongehuset.dk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post <post@slottet.no>, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>, Benefits S
    >  er
    >>  vice <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “president@ansa.no” <president@ansa.no>, Google Press <press@google.com>, post@canica.no, kelo02@handelsbanken.co.uk
    >>
    >>
    >> Hi,
    >> today I got a text-message from you.
    >> You say I’ve ended my claim.
    >> Have you gone insane?
    >>
    >> I’ve almost starved to death, twice this year.
    >>
    >> First in May and then in July.
    >>
    >> Since you stop my allowance all the time.
    >>
    >> And now this.
    >> (I also almost starved to death once last year.
    >> You haven’t sent me my money, that I should have gotten last week.
    >>
    >> And I haven’t eaten properly, the last days, and don’t feel very strong.
    >>
    >> And now this).
    >> You have also invented that I send harassing e-mails to your staff.
    >>
    >> And now this.
    >>
    >> You’ve also taken me to court and banned me from my five closest jobcentres.
    >>
    >> And now this.
    >> You’ve also refused to speak with me, at your other jobcentres.
    >>
    >> And informing me there, that I need to be seen in a ‘screened room’.
    >> (A room with a screen?).
    >> And now this.
    >> You’ve also told me you don’t have capasity to let me register at Edge Hill Jobcentre.
    >>
    >> And now this.
    >> Plus plus.
    >> It’s like people should just kill themselves if they become unemployed, I think.
    >> With these horrible people working at JCP/DWP.
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Jul 14, 2014 at 2:31 PM
    >> Subject: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead
    Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd:
    Your Email Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
    >>
    >>
    >> Hi,
    >>
    >> I’ve now checked up on the dates, regarding the missing jobseekers allowance-cases.
    >> The missing payments, are for the days:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> 23/5 to 9/6.
    >> And 20/6 to 3/7.
    >>
    >> The first of these cases is with ICE now.
    >>
    >> But I was wondering if you could please update me regarding
    when I’m going to receive the Jobseekers Allowance, for the dates 8/3 to
    30/3, 23/5 to 9/6 and 20/6 to 3/7.
    >>
    >> Thanks in advance for any help with this!
    >> Best regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Jul 14, 2014 at 2:20 AM
    >> Subject: Complaint to Jane Finn, Manager Birkenhead Benefit
    Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email
    Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
    >>
    >>
    >> Hi,
    >>
    >> I’m refering to your letter from 4/7, which I received in the post, a few days ago.
    >> (Which I attach a scanned copy of).
    >>
    >> You write that: ‘We have also decided that you have not shown
    good cause for the delay in making your claim from 23 May 2014 to 9 June
    2014’.
    >>
    >> But, like I explain in the forwarded e-mail.
    >>
    >> What happened, was that someone impersonated me, and said I’d gotten a job, with Packagaing Europe, again.
    >>
    >> But that was just a case of criminal impersonation, like I
    informed you ASAP, when I heard about this fraud, from the Liverpool
    City Council, on 27/5.
    >> So how can you say that there has been a delay.
    >>
    >> When I informed you as soon as possible.
    >>
    >> I think it’s strange that you stopped my claim, when I informed
    you, that this was just someone impersonating me, (like I think
    Packaging Europe should be able to confirm).
    >>
    >> And now you say I have delayed making my new claim.
    >> When I didn’t really stop my old claim.
    >> (It was a hoax by a group of scum-bags, like they say, in the papers).
    >> So I want you to please send me the missing jobseekers allowance, from the days 23/5 to 9/6.
    >> Also, I haven’t gotten the jobseekers allowance from 31/1 to 21/2, (this case is with ICE).
    >>
    >> And not from 6/3 to around 28/3, (this case should be with the
    Jobcentre/DWP, but I haven’t heard anything about this case, in months).
    >>
    >> And also, I haven’t gotten the jobseekers allowance, from 20/6
    to 3/7, (I should have gotten this payment, on Tuesday last week, on
    8/7, that’s almost a week delayed now).
    >> Also, JCP is taking me to court for having sent harassment e-mails to one of your staffs work-email-address.
    >> (I’m not sure if that would have been a crime since it’s to someones work e-mail address).
    >>
    >> But anyway, I haven’t sent these e-mails.
    >>
    >> They are also hoax-e-mails, sent by a group of scumbags, (like you say here in the UK).
    >> Like the ‘funny’ one about Packaging Europe, from May.
    >> I’m not sure when JCP are going to realize this.
    >>
    >> Or if you just pretend you don’t understand this.
    >>
    >> As a complaint and update.
    >> Regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, May 27, 2014 at 3:45 PM
    >> Subject: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
    >> To: Colin Simber <colin.simber@linskills.co.uk>
    >> Cc: Mervyn Pilley <enquiries@businessmanagement.org.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>,hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service >
    >    enefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>,rcjchancery.judgeslisting@hmcts.gsi.gov.uk, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >>
    >> now someone have written an e-mail to Liverpool City Council,
    in my name, (it sems, from an e-mail I got from Liverpool Direct today).
    >>
    >> And someone impersonating me, have told the Jobcentre I’m no longer unemployed.
    >>
    >> But I haven’t worked for Packaging Europe since 2008.
    >> And that job never paid £470 a week.
    >>
    >> It didn’t even pay that in a month, (if I remember it right).
    >>
    >> So this is like something from some ‘comedians’, (or terrorists), who are doing terror and monitoring me.
    >>
    >> Something like that.
    >> Best regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
    >> Date: Tue, May 27, 2014 at 10:29 AM
    >> Subject: Your Email Enquiry <<#22175-394099#>>
    >> To: eribsskog@gmail.com
    >>
    >>
    >>
    >>
    >> Your email reference number is: 394099
    >>
    >>
    >>
    >> Dear Erik
    >>
    >> Thank you for your e-mail about starting a job.
    >>
    >> Unfortunately, we cannot help you with this matter because is
    does not come within the remit of Liverpool City Council.  May we
    suggest you contact:
    >>
    >> Department of Works and Pensions as you will need to stop your Job Seekers Allowance.
    >> If you would like any further assistance on this matter or
    anything else please let me know via the e-mail address below
    >>
    >> Kind regards
    >>
    >> Joanne
    >>
    >> Liverpool Direct Limited
    >>
    >>
    >> Email:     liverpool.direct@liverpool.gov.uk
    >> Website: www.liverpool.gov.uk
    >>
    >> P Please consider the environment before printing this e-mail. Thank you
    >>
    >>
    >> Would you prefer to receive your council tax bill via e-mail?  Go towww.liverpool.gov.uk and complete the easy online registration form.
    >>
    >>
    >>
    >>
    >>
    >> — Original Message —
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Received: 23/05/14 14:32:58 o’clock UTC
    >> To: <contact-us@dwp.gsi.gov.uk>, <contact-us@jobcentreplus.gsi.gov.uk>
    >> CC:<liverpool.direct@liverpool.gov.uk>, <benefits.service@liverpooldirectlimited.co.uk>
    >> Subject: Update
    >>
    >> Hi
    >>
    >> I just thought that I should update you, that I got a job today, working from home for Packaging Europe.
    >>
    >> (I also worked for them, some years ago)
    >>
    >> I earn 470 pounds a week, and have started, in the new job, today.
    >>
    >> Just an update, since I have received jobseekers allowance, until now.
    >>
    >> Regards
    >>
    >> Erik Ribsskog
    >>
    >> ______________________________________________________________________
    >> This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
    >> ______________________________________________________________________
    >>
    >>
    >> —— Please do not remove your unique tracking number! ——
    >> <<#22175-394099#>>
    >> ______________________________________________________________________
    >> DISCLAIMER:
    >>
    >> The information in this e-mail is confidential and may be read,
    copied or used only by the intended recipient(s). If you have received
    it in error please contact the sender immediately by returning the
    e-mail or by telephoning a number contained in the body of the e-mail
    then and please delete the e-mail without disclosing its contents
    elsewhere. No responsibility is accepted for loss or damage arising from
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    >> This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
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  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Update/Fwd:
    Complaint/Fwd: Update/Fwd: Complaint/Fwd: FW: Your letter of 29/7 with
    the reference number: 0023045014/Fwd: Complaint

    Erik Ribsskog Mon, Sep 8, 2014 at 12:46 AM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk


    Hi,

    I send you a letter I’ve gotten, from Barclays, as an update, to my
    complaint against them and the Financial Ombudsman.

    (I’ve sent you several e-mails about these cases earlier).

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 22, 2014 at 11:54 PM
    Subject: Complaint/Fwd: Update/Fwd: Complaint/Fwd: FW: Your letter of
    29/7 with the reference number: 0023045014/Fwd: Complaint
    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Cc: post <post@mfa.no>, Legal LSC <legal.lsc@legalservices.gov.uk>,
    she <she@topdanmark.dk>, Politikk Høyre <politikk@hoyre.no>,
    Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer
    Service <csc@lht.co.uk>, Runcorn Office <runcornoffice@taroe.org>,
    Info <info@tpas.org.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>

    Hi,

    I think it’s strange, that I get about a bank-complaint, from a guy,
    with a muslim name, (if I’m not mistaking).

    If I’m not mistaking, I think the muslims have their own type of
    banks, who don’t charge interest, (or something like that).

    So this I wanted to complain about, to the High Court.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Customer Contact <customer.contact@financial-ombudsman.org.uk>
    Date: Thu, Aug 21, 2014 at 3:02 PM
    Subject: RE: Update/Fwd: Complaint/Fwd: FW: Your letter of 29/7 with
    the reference number: 0023045014/Fwd: Complaint
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Mr E Ribsskog

    Your complaint

    Thank you for contacting us. We will reply to your email as soon as
    possible – but within three weeks.

    If you need to get in touch before then, please use your reference,
    16028726. If you want to send us any additional information, there’s
    no need to send original documents.
    Yours sincerely

    Mohammed Miah

    Administrator (CCD)

    Telephone       0800 0 234 567
    Email           complaint.info@financial-ombudsman.org.uk

    —–Original Message—–
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 19 August 2014 02:52
    To: External Enquiries
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Subject: Update/Fwd: Complaint/Fwd: FW: Your letter of 29/7 with the
    reference number: 0023045014/Fwd: Complaint

    Hi,

    I got a letter from RBS, the other day, which I attach, as an update,
    to my complaint, against them.

    I’ll try to sumarise a bit.

    I went to RBS Bootle, last month, and asked them, if I could have an
    overdraft, for gradutes.

    (I need clothes for job-interviews and I also work with a lot of
    inheritance-cases in Norway.

    An am unemployed, and am being messed with, by the Jobcentre, I think
    I have to say, so I also need money for living-expenses).

    RBS told me, that it’s more than three years, since I got my degree.

    So I couldn’t get an overdraft, for graduates, (they told me).

    I have had a lot of complaints, against RBS Dale Street, (from a few
    years ago, when I lived, in Leather Lane, where I lived, from 2006 to
    2011).

    So that could be why I didn’t go at once, to ask for an overdraft for
    graduates, (when I got my degree, in 2009).

    Since my relationship with RBS, wasn’t that good at the time, (due to
    the mentioned complaints, etc).

    So my complaint now, is that RBS are unreasonable and unflexible, when
    they now refuse me, and overdraft for graduates.

    I want to make a point of, that it isn’t that important to me, that I
    get this overdraft, for graduates.

    I’m just as happy, if I get a normal overdraft or a credit-card.

    I just need to sort my cash-flow-problem, (because I own property in
    Norway, but it’s difficult to sell, because there are legal-problems,
    (I think I have to call them now), since it’s a co-owned property. And
    I’m also expecting to get more inheritances, from both my mothers
    side, (an inheritance delayed since 2009), and later also on my
    fathers side).

    So I’m trying not to be un-flexible myself.

    I’m also glad if I get another type of loan/credit-card, from RBS,
    (who has been my main-bank, since I switched to them, in 2007, (from
    Barclays)).

    And also, I think they should applogoise, for calling me ‘Sir/Madam’,
    when I’m a well-known customer.

    The Merseyside Police, called me ‘Miss Erik Ribsskog’, in a letter to
    me, in 2007.

    Is this the Merseyside Police, who are messing with me, through RBS,
    I’m wondering.

    (RBS are now partly owned by the Government, I think, after the
    problems the bank had, during the finance-crises, a few years ago, if
    I remember it right.

    Is it so, that the Government then use this bank, (that they own parts
    of), to mess with citizens, I’m wondering a bit here.

    Hm).

    Please just ask me, if there is anything more you wonder about,
    regarding this complaint.

    I send a copy e-mail, to RBS, so that they can sort this, when they
    give me their final response.

    So that they know I want a loan and an apology.

    I hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 5, 2014 at 6:53 PM
    Subject: Complaint/Fwd: FW: Your letter of 29/7 with the reference
    number: 0023045014/Fwd: Complaint
    To: “complaint.info” <complaint.info@financial-ombudsman.org.uk>
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    I wanted to complain about that RBS calls me ‘Sir/Madam’.

    I’ve been a customer with them, since 2007, and I don’t like to be called Madam.

    (And I’ve informed them about my name, and branch.

    So this is that they harass me, I think).

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: ~ RBS Customer Relations <Customer.Relations@rbs.co.uk>
    Date: Tue, Aug 5, 2014 at 8:51 AM
    Subject: FW: Your letter of 29/7 with the reference number:
    0023045014/Fwd: Complaint
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>

    Dear Sir/Madam,

    Case Reference 23045014.

    Thank you for your patience whilst we have been reviewing your
    complaint, and please accept our sincere apologies for the delay.

    Our review is taking us longer than we originally anticipated but once
    this is completed, it will enable us to carry out a full investigation
    and give you a response.  We hope to let you know the outcome of our
    review and investigations within the next two weeks.  If, due to the
    nature of your complaint this is not possible, we will be in touch to
    provide you with an update.

    If you have anything further you would like to add to your complaint,
    please call our Customer Care Team on 0845 607 2323. We’re here from
    8am to 6pm Monday to Friday, 9am to 4pm Saturday. If you have a
    hearing or speech impairment you can call us on Minicom 0845 900 5960.

    Regards
    Rohit Saini

    —–Original Message—–
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 02 August 2014 23:56
    To: ~ RBS Customer Relations
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk; Joanne Dalton; DWP ICE
    gateway team; Contact-Us; CONTACT-US; emb.london; admin; post
    Subject: Your letter of 29/7 with the reference number:
    0023045014/Fwd: Complaint

    Hi,

    I’m refering to your letter from 29/7, which I received today, (from
    someone with a signature, that isn’t easy to read I think, perhaps you
    should start typing the names as well, just to complain a bit more,
    while I’m at it, so to speak).

    (I attach scanned copies of this letter).

    You write in the letter, that I can contact you, if I have something
    more to add, about this case.

    What I really need is an overdraft.

    Untill I’ve managed to sell a property, which I co-own, in Norway.

    So if I could have an overdraft of around xx

    (I’ve gotten a credit-card with a small credit-limit from Vanquis, and
    a new check-book-account, from Barclays.

    But RBS is my main-bank, since I switched to you, in 2007, so I think
    its a bit strange, if I don’t get like an overdraft, with you, when I
    get credit-cards and check-books, from other banks, that aren’t even
    my main-bank.

    Even if RBS is Scottish and my mother used to say, (during my
    upbringing), that Scots were ‘gjerrige’, (like we say in Norway), for
    some reason.

    The problem is that the Jobcentre aren’t civilised you see.

    They ‘never’ pay me my jobseekers-allowance these days.

    The owe me around £xxx since January, in missing jobseekers-allowances.

    And many of the payments I’ve gotten this year, have also been delayed.

    So JCP have been notourioulsy irreliable, this year, I have to say.

    They have also framed me, and are taking me to court, for having sent
    harasment-emails, which I haven’t sent at all.

    So it’s like I live in a war-zone in Africa, or something, I’d say, in 2014.

    So I can trust JCP, so if I could please have an overdraft.

    So that I can get bye, untill I’ve gotten my property sold in Norway,
    (I need a landline-phone I think, because Drammen Tingrett don’t reply
    to e-mails, and sometimes don’t even reply to my phone-calls, they
    just pretend to be closed, during opening hours, (this is a local
    court in Drammen, Norway, who are supposed to sell properties that are
    co-owned, when one of the owners ask for them to do it, I asked them
    to sell the property in 2011, but they still haven’t sold it).

    I attach some files about this property as well.

    Since it’s a bit tirering, to having to walk around on the streets, to
    look for coins, like I sometimes have to do, here in Walton.

    Since the JCP mess with me this much.

    Thanks in advance for helping me with this over-draft!

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: ~ RBS Customer Relations <Customer.Relations@rbs.co.uk>
    Date: Thu, Jul 24, 2014 at 2:09 PM
    Subject: RE: Complaint
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Sir / Madam,

    Thank you for your recent email.

    The reference number of your Complaint is 23045014.

    I am sorry you are unhappy with the service you recently received, but
    grateful you have taken the time to explain why.

    I have reviewed your complaint and have passed your details on to the
    relevant department who we feel are best placed to deal with the
    issues you have raised. They will investigate the case carefully and
    will contact you within the next 10 working days, if possible with a
    full response. If the team needs more time to investigate, they will
    tell you why and what they have done so far.

    We hope you will understand that we do not normally send our full
    response by e-mail, as it may include confidential information that
    could be read by other people.

    If you would like to contact us in the meantime, please e-mail us.

    Regards
    Ruchi Malhotra

    —–Original Message—–
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 23 July 2014 18:10
    To: ~ RBS Customer Relations
    Cc: complaint.info
    Subject: Complaint

    Hi,

    yesterday I was at your branch in Bootle, at Merseyside.

    I opened a student-account with Barclays, in Sunderland, in 2004.

    And in 2007, I switched to RBS.

    So this is initially a student account.

    And in 2009, I got my degree, from my home university, (Oslo
    University College).

    And I now don’t get my jobseekers allowance, (for some strange reasons).

    So I wondered if I could have an overdraft for graduates.

    (To get money for clothes for job-interviews and travel to
    job-interviews, etc.).

    I spoke with a brunette Cashier there, (Paula or something?), and a young clerk.

    The clerk said I only have three years to get an overdraft for graduates.

    But I’m from Norway, so I haven’t understood about these overdrafts,
    until recently.

    And my grandmother died in 2009, and it’s been like a horrible
    inheritance-brawl, in the years since this.

    And I still haven’t gotten my inheritance, (even if my mother died in
    1999, so I should have gotten some inheritance, after my mothers
    mother).

    So I try to send a complaint about this.

    Since I think you are a bit un-flexible.

    I think RBS could be a bit more flexible, (since I’m in a difficult
    economical situation, now in this hot summer-weather as well), so I
    hope that you can offer me some type of overdraft or emergency-loan or
    at least a check-book.

    My account is with your branch in Dale St., in Liverpool.

    So you can contact them, if you need more information, about my account.

    Yours sincerely,

    Erik Ribsskog
    *** WARNING : This message originates from the Internet *** The Royal
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    Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB

    Authorised by the Prudential Regulation Authority and regulated by the
    Financial Conduct Authority and the Prudential Regulation Authority.

    This e-mail message is confidential and for use by the addressee only.
    If the message is received by anyone other than the addressee, please
    return the message to the sender by replying to it and then delete the
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    for changes made to this message after it was sent. The Royal Bank of
    Scotland plc may monitor e-mails for business and operational
    purposes. By replying to this message you give your consent to our
    monitoring of your email communications with us.

    Whilst all reasonable care has been taken to avoid the transmission of
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    2 attachments

    PS.

    Her er vedleggene:

    barclays paint

    barclays2

  • Og enda en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: Your complaint to the Parliamentary and Health Service Ombudsman PHSO ref: 198699

    Erik Ribsskog Sat, Sep 6, 2014 at 10:38 PM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    ———- Forwarded message ———-
    From: Baker Steve <steve.baker@ombudsman.org.uk>
    Date: Fri, Sep 5, 2014 at 6:06 PM
    Subject: Your complaint to the Parliamentary and Health Service
    Ombudsman PHSO ref: 198699
    To: Erik Ribsskog <eribsskog@gmail.com>

    RESTRICTED

    Dear Mr Ribsskog

    Further to my email of 27 August 2014 I have now read your email of 22
    August 2014. I apologise for this delayed reply; this due in part to
    annual leave.

    I confirm that the Parliamentary and Health Service Ombudsman has no
    role in instructing the police. If you are not satisfied with our
    decision not to investigate your complaint, or if you think our
    decision is wrong, you can request a review. To enable us to review
    our decision you must provide us with evidence that our decision was
    based on inaccurate information; or you have new information that was
    not previously available to us; or we overlooked or misunderstood your
    complaint.

    To make it easier to provide the information we need, we recommend
    that you complete our form ‘What to do if you think our decision on
    your complaint is wrong.’ which is available on our website:
    www.ombudsman.org.uk. Alternatively, you can contact us for the form.
    You would need to submit your review request to us within three months
    of the date of this letter.

    Please contact me if you have any queries about this letter or the
    services we provide.

    Yours Sincerely,

    Steve Baker – Customer Services Officer

    Office of The Parliamentary & Health Service Ombudsman

    Millbank Tower, Millbank, London SW1P 4QP

    Tel: 0300 061 4145

    Fax: 0300 061 4170

    steve.baker@ombudsman.org.uk

    www.ombudsman.org.uk

    The original of this email was scanned for viruses by Government
    Secure Intranet virus scanning service supplied exclusively by Cable &
    Wireless in partnership with MessageLabs.
    On leaving the GSI this email was certified virus free.
    All email communications with PHSO pass through the Government Secure
    Intranet, and may be automatically logged, monitored and/or recorded
    for legal purposes.
    The MessageLabs Anti Virus Service is the first managed service to
    achieve the CSIA Claims Tested Mark (CCTM Certificate Number
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  • Jeg sendte enda en e-post til the High Court

    Erik Ribsskog


    Update/Fwd: Your ref: 10055749 – Your letter from 6/8/Fwd: Tenancy Agreement

    Erik Ribsskog Sat, Sep 6, 2014 at 10:35 PM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    ———- Forwarded message ———-
    From: Patel Geeta <Geeta.Patel@ombudsman.org.uk>
    Date: Wed, Sep 3, 2014 at 3:11 PM
    Subject: RE: Your ref: 10055749 – Your letter from 6/8/Fwd: Tenancy Agreement
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>

    PROTECT

    We
    are committed to keeping your information secure.  As part of that
    commitment we have
    decided that when we send you information by email we may have to remove
    some details.  This includes information that may identify you, or any
    other person and sometimes the organisation complained about.
    Dear Sir

    Our reference:
    EN-200225 (please quote in any further correspondence)


    Thank
    you for copying us into your email of 22 August 2014 about Jobcentre
    Plus (JCP). You complain that JCP owe you over £1000.00
    in Jobseekers Allowance payments. I was sorry to learn of your concerns.
    Our
    role is to consider complaints that government departments, agencies or
    organisations in the UK have not acted properly or fairly, or
    have provided a poor service.
    At
    this time we have decided that we should wait until you have completed
    JCP’s complaints process before we look at your concerns
    further. This is because we often find that organisations themselves are
    in the best position to resolve complaints about their service quickly
    and effectively. It is also important for organisations to have full
    opportunity to resolve complaints themselves
    before we become involved.
    I have provided a link to JCP’s complaints procedure below:
    In
    addition to their internal complaints process, JCP also have a second
    tier to their complaints procedure called the Independent
    Case Examiner (ICE). Their role is to look at how JCP deal with their
    cases. We expect you to have been to ICE and received their final
    decision before you bring your complaint to us.
    If
    ICE is unable to resolve your complaint to your satisfaction, you can
    then return to the Ombudsman. If you do need to return
    to us, it is important that ICE have provided you with their final
    response to your complaint, and confirmed that there is nothing further
    that they can do to try to resolve your concerns.  I have provided a web
    link which provides further information about
    ICE:
    If
    you are still unhappy after you have received the final response from
    ICE, you will need to ask a Member of Parliament (MP) to pass on your
    complaint to us. This
    is because the law says we can only consider a complaint once an MP has
    asked us to do this on your behalf.
    You can find out who your local MP is by using the following website:
    www.parliament.uk/mps-lords-and-offices/mps/ or by telephoning the House of Commons Information Office on: 020 7219 4272.
    If you need to return to us, the easiest way to bring your complaint to us is by completing our complaint form, and then passing
    it to your MP to sign, which can also be downloaded from our website at:
    www.ombudsman.org.uk
    .
    If you do re-approach us please make sure you give us as much information as you can in particular, you will need to:
    • explain what was wrong with the response(s) you have received to your complaint from ICE;
    • say what you want us to achieve for you;
    • send us copies of any relevant correspondence and papers that you have;
    • give written permission for us to obtain any papers and records connected to the complaint; and
    • confirm whether you are taking legal action about it (because, by law, that may prevent us from looking
      at the complaint).
    You also mention your housing benefit payments and the local council. It is not clear whether you have a complaint
    about the council, ho
    wever it may be helpful if I explain we
    are unable to help with a complaint about a council as they do not fall within our
    remit. The Local Government Ombudsman (LGO) can consider complaints about councils and can be contacted using the details provided below:
    The Local Government Ombudsman
    PO Box 4771
    Coventry
    CV4 0EH
    Telephone: 0300 061 0614
    Website:
    www.lgo.org.uk/ 
    I hope this information is clear and assists you in taking your complaint forward.

    Yours faithfully
    Geeta Patel
    Customer Service Officer
    Parliamentary and Health Service Ombudsman

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    Our review process
    If
    you think our decision is wrong, you can request a review. To enable us
    to review our decision you must provide us with evidence that our
    decision was based on inaccurate
    information; or you have new information that was not previously
    available to us; or we overlooked or misunderstood your complaint. To
    request a review, you can complete a ‘What to do if you think our
    decision is wrong’ form, which is available on our website:
    www.ombudsman.org.uk.
    Alternatively, you can contact us for the form. You would need to
    submit your review request form to us within three months of the date of
    this letter.
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    think. If you would prefer us not to pass your contact details on to
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    0300 061 4222 or email us at
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    The original of this email was scanned for viruses by Government Secure
    Intranet virus scanning service supplied exclusively by Cable &
    Wireless in partnership with MessageLabs.
    On leaving the GSI this email was certified virus free.
    All email communications with PHSO pass through the Government Secure
    Intranet, and may be automatically logged, monitored and/or recorded for
    legal purposes.
    The MessageLabs Anti Virus Service is the first managed service to
    achieve the CSIA Claims Tested Mark (CCTM Certificate Number
    2006/04/0007), the UK Government quality mark initiative for information
    security products and services. For more information about this please
    visit www.cctmark.gov.uk


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