Stikkord: Ian Carrel Managing Director Arvato Services

Hei

Jeg har sluttet ved ambassaden i London. Dersom du har ting du

vil ta opp med ambassaden, bes du kontakte ambassadens konsulatavdeling konsulat.london@mfa.no, ved konsul Trine Solem.

Med vennlig hilsen

Gunn Karin Sommerstad

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: Monday, September 06, 2010 9:33 PM

To: Contact-Us@jobcentreplus.gsi.gov.uk

Cc: Sommerstad Gunn Karin

Subject: Complaint about the Jobcentre, Williamson Sq./Fwd: Problems

with the Employment-zone meeting/Fwd: New review-meeting?

Hi,

regarding this complaint, I have to explain what happened,

at the Jobcentre, last Thursday.

I've been unemployed now, for two years here in the UK, and it has never

happened anything similar, with me, earlier.

I went on the meeting, with Jenny there, and gave her a form, where I've

written all the things I've done, to find work, since the last 'sign

on'-meeting.

I also gave her two vacancy-files, from the Jobcentre-machine.

Then, Jenny pointet at the screen, and she said I had a

sanction, so I wouldn't get money, on Tuesday, (last week).

I thought this was very unfair, because I don't think I've

done anything wrong, to do with Sencia/Employment Zones.

(Which I'm going to write an appeal about, so I won't go

into detail about this here).

But I was in a daze almost, since I was a bit tired, and since I've unemployed

a long time, perhaps.

I got very angry, because I need those money, to pay my

bills, and to pay for food.

I'm on a shoe-string budget, that I've set up, in co-operationg, with the CCCS.

So I depend on the Jobseekers Allowance, to have money, to pay for bills and

food.

So when I was told, I wouldn't get the money, for two weeks,

then I got very mad, and it was like my whole world fell apart.

Since I almost have no money.

And I have hard fought payment-plans, with creditors, that I know I can lose,

(and get taken to court about), if I don't pay those bills.

So I thought this sanction was very disrespectful, and I don't think a thing

like this, could ever have happened, in Norway, that people get punished like

that, in a way, so that one risk running out of food.

This was very low-ly, I think.

So I got angy.

And on top of this, Jenny there, said I could write about my feelings,

in an appeal.

But I thought that was just a provocation, to ridicule and

harass me.

Because I would have wanted to write about facts, and write my thoughts and

opinions.

But I wouldn't just write about my feelings.

That wouldn't have made any sense, to just write 'I want my money because I'm

sad/angry'.

So I think I was very ridiculed, by Jenny there.

And each time I go to that Jobcentre, I have to write a new complaint, because

they really mess with me there.

(Some mobsters or some mafia, or something).

Like I think you know, since I've sent you a large number of e-mails, about

this, in the last months.

I thought I was so unfairly threated, so I lost my temper,

(like the police said).

Or rather, I thought I had to protest, for being threated, in a way like this.

So while Jenny went to find the appeal-form.

I got up from my chair, and went further into the corner, of the Jobcentre

there, on the First floor, and wondered how I could protest.

I thought, maybe I should throw Jennys computer out the window.

But I decided that that would have been a bit much.

So I decided not to do that.

But I was very angry.

(I don't think I've ever been this angry before.

Only if someone steal from me, then I sometimes get angry, if I'm tired etc.

But this isn't very often.

I'm 40 years old, and this has happened a couple of time only.

And the last time, was in the 90's, I think, when someone

stole some orange-juice from me, in Oslo, and the house was full of people my

sister had let in to our house, (Ungbo), then I got angry, and kicked a

football, in the wall.

But, there wasn't a football at the Jobcentre, but I kicked a litter bin there.

Just to protest and get out my aggression.

It fell over and made a plump noise, and I saw that it had

some documents inside it.

Then, I had got to protest and got my aggression out.

So then I was calm and quiet and fine.

But then, someone screamed at me.

A jobcentre-woman.

'Go out of this office now'.

Even if I was calm and quiet, I was just walking back to my

chair.

Then I just tryed to get my files with me, from Jennys desk.

Before the screaming woman and a man, attacked me, I think I

have to say.

They went so close behind me, (while they screamed at me, to get out), that

when I tried to put my Attendance arrangement booklet, (that had been lying on

Jennys desk), in my back-pocket, while I walked towards the exit-door, then my

elbow thouched the blond job-centre woman, in her 40's, I think, 'tits', since

she walked so close behind me.

And also a man walked this close to me.

So I think I have to say, that I was throuwn out of there, even if I was calm

and quiet, and just wanted to protest.

They screamed at me several times, that they would call the Police, and that

the Police would contact me, etc.

So I think this was a punishment, for my protest, that I was throwed out, and

screamed at.

So I think I've already been punished, by the Jobcentre-staff for my protest

there.

This was just to explain what happend, at the Jobcenter, on

26/8.

Now to my complaint.

Today I was at the Jobcentre, again, after receiving a letter, from the

Jobcentre-manager, (for Williamson Sq. Jobcentre, Liverpool), telling me to

come to the Jobcentre, today, at 9.30, for an extra meeting there.

I'll index the comlaints, since there are a lot.

1.

I was thrown out of the Jobcentre, Williamson Sq., on 26/8, even if I was calm

and quiet, and was no threat.

I just wanted to protest.

But after that, I was fine, calm and quiet.

Still I was thrown out, and screamed at, many times.

So I think I was a bit harassed then.

Just to also explain about this.

2.

The Jobcentre-manager, tell me I distroyed a fan.

But I didn't see any fan.

And I think I would have heard it, if the litter-bin had fallen on a fan.

So I can't see, that the Jobcentre, has given evidence, that I distroyed the

fan.

This Jobcentre, has messed with me a lot, I'd see, (see all my earlier

complaints).

I suspect that this could have been a fabrication/plot, by someone at the

Jobcentre.

And I'm not convinced, that I did this.

So therefore I don't think I've really distroyed anything there, and I think

it's un-fair that I have to pay for repair-work, on a fan.

This was probably a fan, that didn't work from before, and therefore was put

away in the corner, close to the litter-bin there.

So I think you should tell Mr. Winter, the Jobcentre-manager, that he has to

give me evidence on, that I have distroyed a fan there, before I have to pay

for any damage.

Because this with the fan, was a big surprise, for me, when I read the letter,

from Mr. Winter, last week.

My senses are quite good.

So I think I would have seen or heard it, if a fan had been damaged, in

connection with my protest there.

So I'm not convinced, that this was my fault, and I haven't

got much money, and I don't want to pay £50, for a fan, that I'm not convinced

that I've damaged.

Like I told the Police, I didn't see any fan.

And then the Police desribed it, as an 'accident'.

And then I'm not sure, if I should.

I'm not sure if it was an accident, I think it could have been a fabrication,

just to cause me problems, by some 'mafia', since I've overheard, in 2003, that

I'm being followed, by the 'mafia', (who ever which mafia they meant).

And I have relatives in Norway, in the Order of St. John, whom I suspect, that

also mess with me, through that crusader-organisation.

3.

I was harassed by Jenny there.

She told me to write my 'feelings', on a form.

(On the sign-on meeting there, on 26/8).

But that form, is ment to be written 'thoughts' on.

So to describe my thoughts, as only 'feelings', that I think

is to ridicule me, and to harass me.

So this was the last drop, from that Jobcentre.

They are horrible there, I think.

That's why I protested.

I wanted to escalate this complaint, from the Jobcentre-manager, Mr. Winter,

who said today, he wouldn't go on with that complaint, in the meeting today.

But I think I can't accept being threated as degrading, as that, so I wanted to

please escalate, that complaint.

4.

I have been informed, by the Jobcentre, (by Jenny and Mr.

Rimmer, at the Jobcentre Birkenhead), that I wouldn't get my Jobseekers

Allowance, on 31/8.

Yet, I got it anyway.

(I thought that maybe the Jobcentre had understood, that

they had made a bad desition or mistake.

And therefore let me have the money, anyway).

And now, Mr. Winter tells me, that now I'll lose the next payment, on 14/9 in

stead.

So now, I've lost even more control, on my economy, since

the Jobcentre change the sanction-date, all the time.

I think you shouldn't sanction me now, since you have 'messed' with the

sanction-date.

And then, a sanction, would be even more unfair, against me, since this now has

messed my economy, more up.

How am I supposed to keep track on my economy, when you change dates like this,

all the time, more or less.

I think this is just silly.

I think you should stop 'messing' with my Jobseekers Allowance, and don't have

a sanction at all, since you've messed with the dates, and completely ruined,

more or less, my last weeks.

5.

I'm also on a shoe-string budget, in co-operation, with the

CCCS.

And my budget can't take sanctions on my job-seekers allowance, for two weeks.

I don't think it's healty to e.g. only eat rice og purridge, for two weeks.

What if this makes me lose my phone or electricity etc.

I live in my own flat, so you distroy a lot for me.

I isn't like I'm a teenager, who lives with his parents.

Then I could perhaps have understood a sanction like that.

But this is just ridicules I think, and iresponsible, I think, by the

Jobcenter, to distroy peoples lives and mess with their economy, in a way like

this.

So I hope you can please stop this mentioned sanction.

And please don't this again.

I don't think this is like a funny practical joke, or something like this.

I think the Jobcentre, show a lack of understanding, regarding how adult people

are dependant on their regular income/allowance, (that they rely on), to be

able to have control of their lives.

How can you expect people to keep control, and get their lifes sorted, in a

way, that makes them able/fit for contributing, to society, when you mess with

them like this?

This is just cruel/evin/silly, by the Jobcentre, I think.

So this I wanted to please complain about.

6.

The letter from Mr. Rimmer, (the Jobcentre, Birkenhead), was sent, on 27/8,

informing me about the mentioned sanction.

Yet, I was told about this, on 26/8, by Jenny, at the

Jobcentre, Williamsson Sq.

That's why I lost my temper, since she said this, like

lightning from clear sky, (like we say in Norway).

Why wasn't the letter from Mr. Rimmer, sent to me, before

the meeting with Jenny, on 27/8.

I think this was a bit stupid almost, I think I have to say.

Like I told Mr. Winter, in the meeting today.

If I'd got the letter from Mr. Rimmer, before the sign-on meeting, last

Thursday.

Then I would have just maybe hit the wall, at home, in anger, after un-fairly,

(I think I have to say), losing my Jobseekers Allowance.

Why do you tell people about sanction-desitions

face-to-face, rathing than sending a letter.

Wouldn't it be better to send the letter about this, before the face-to-face

sign-on meeting?

I think that would have been better, so I wanted to please

complain about this, as well.

7.

Mr. Winter, today had four meetings set up for me, at the

Jobcentre, in a row.

First a security-meeting, (held by himself).

Then a police-meeting, (where Mr. Winter also was present).

Then a sign-on meeting, (by a young man in his 20's, I

think. Mr Winter wasn't present in this meeting. This was a meeting to replace

the meeting, on Thursday 26/8, which really finished then, since I had signed

on and all, I just didn't get the appeal-leaflet).

And then a final summarisation-meeting, by Mr. winter.

I think this is to many meetings, on a row.

I didn't have time, to prepare, for the Police-meeting.

And in the sign-on meeting, I didn't get to exlain, that I

had really signed on, last Thursday.

Because I was really over-run, (or what it's called), with all these meeting, I

think.

I think I should only go to one Jobcentre-meeting, at a time.

And not on three or four, like Mr. Winter arranged for me, today.

Because then it's hard to stay on top, through all these meetings.

And then I can get tired, and forget to make points, that would have helped my

side/case, etc.

So I wanted to please complain about.

8.

Mr. Winter, didn't tell me, in advance, that the Police

would meet with me, today, at the Jobcentre.

When I was thrown out, last Thursday, they screamed at me, that the Police

would visit me, at my address.

Williamsson Sq. Jobcentre, isn't my address.

I didn't have the chance to prepare for this.

And Mr. Winter, was present in this meeting.

Which I think, was really between me, and the Police.

Why didn't the Police go to my address, if they wanted to

speak with me?

I have an IPCC-case, against the Merseyside police, (to do with an

employment-case, against Arvato, etc), and I thought I recognised Mr. O'Brian,

from that complaint(?).

Why are the Police and the Jobcentre, having secret

Police-meetings at the Williamsson Sq. Jobcentre.

I find it hard to trust Mr. Winter after this surprise.

Why didn't he prepare me for that the police would be there.

Mr. Winter told me, after the security-meeting, to prepare for a sign-on

meeting.

And suddently, to Police-officers, in white shirts and black wests, shows up,

to speak with me.

Then I have to go upstairs, with Mr. Winter in front, and the two

Police-officers behind.

In front of all the people at the Jobcentre.

I thought this was embarrasing.

Just because I wanted to protest, doesn't make me a criminal.

Is there a secret police, in the UK, I'm wondering.

Shouldn't there be opennes, in society.

Why wasn't I told that the Police would be present, in today's meeting.

This I want to please complain about.

9.

Mr.Winter said I had been using violence there.

But, I don't think one can call kicking a litter-bin over, (as a protest), for

violence.

Violence, as far as I understand it, is if you kick og hit a person or an

animal.

So I can't say I've done violence.

Just protest, I'd call it.

I don't think I was violent there, since a plastic wheelie

litter-bin, doesn't get damaged by a kick like that.

So this was very unfair I think.

So this I wanted to please complain about.

10.

I remember that I signed on, (in the meeting with Jenny), on

26/8.

Why did I have to sign on, for the two weeks commencing 26/8 again today?

This makes no sense.

How could you lose that form, that I signed on, on 26/8.

This I wanted to please complain about.

11.

In the meeting today, I was writing down notes.

But the Police, (the officer in his 20's, I think, with brown eyes. (he ordered

me to look in his eyes, that's why I remember)), ordered me, not to write

notes.

Is this civil?

Are the Police at war?

This was very out of line I think.

What has this go to, with civilised behaviour, to order people not to write

notes, in a meeting, with the Police.

What was it that the Police wanted to cover up.

Why do the Merseyside Police act like we are living in a police/fascist-state?

Is there a war I don't know about?

This I wanted to please complain about.

12.

The Police, (the officer in his 20's, I think, with brown

eyes), in todays meeting, threatened my, that they would arrest me.

If I escalated the complaint, against Jenny there.

How can the Police mix cases like this?

This seems corrupt and dirty to me.

Are they allowed to make threats?

I don't think so.

So this I want to please complain about.

13.

The police accused me of 'Criminal damage' on a fan there,

at the Jobcentre.

But, I haven't even touched a fan there.

He then changed it to 'accident'.

But I think something is wrong, how can he accuse me of this, when I haven't

done it.

Someone must have lied there.

At worst it was an accident.

Then how could he get it to 'criminal damage'.

Someone must have lied at the Jobcentre, I reackon.

So this I please want to complain about.

14.

The Police didn't interduce themselves, to me, in today's

meeting.

This I think, isn't good behaviour.

So this I wanted to please complain about.

15.

After the sign-on meeting, on 26/8, when I kicked the

litter-bin, as a protest.

Then I sent two e-mails, to this e-mail address.

One with an explanation, and an update later, where I apologised.

Mr. Winter hadn't received the e-mail where I apologised, (he told me in the

security-part of the meeting, today).

I also remember, from a meeting with the former Jobcentre Manager, Mrs. Hart,

that she also didn't get e-mails sent to her, from you at the Contact-us

department, I think it was.

So this I wanted to please complain about, that your system

for giving your managers e-mails, doesn't seem to work, at the Jobcentre,

Williamson Sq.

So this I wanted to please complain about.

16.

In the letter, from Mr. Brimmer, (from the Jobcentre,

Birkenhead), from 27/8.

It says something that doesn't make any sense, really.

It first says, (to do with the mentioned sanction):

'We can't pay you Jobseekers Allowance from 27 August 2010'.

Adn then:

'We can't pay you Jobseekers Allowance from 10 September 2010'.

This I don't think makes any sense at all.

Why have you written two different dates?

This I please wanted to compain about, that looks confusing.

Why do you want to confuse your clients.

This I want to please complain about.

I send a copy of this e-mail, to the Norwegian Embassy,

(since they are involved in the Arvato-case, which I've mentioned), to the UN,

(since the IPCC and other British Government, don't answer my correspondance,

and don't accept me as a refugee, after I've run to the UK, after I overheard,

in Oslo that I was followed by "the mafia'n", and after I was

attemped killed, in Kvelde, near Larvik, in 2005, and then went here to

Liverpool, and has stayed here since), also I send a copy to the CCCS, since I

have co-operated, and gotten a lot of advice, from them, with setting up a

budget, that I can live with, while I'm unemployed.

So I guess you can't answer the complaints about the Police, at the Jobcentre.

So please just ignore the complaints about Police-officers.

Those are really for IPCC, but they don't reply to my correspondence, so those

complaints are really to the UN.

I just write them here, since the Police was at the meeting at the Jobcentre.

So they fit in, in this complaint, I think, due to this.

To get the whole picture and better overview.

But please just ignore answering the compaints about the Police, that you at

the Jobcentre, really can't answer, since you don't control the Police.

This I understand, I just thought those complaints, belonged in this

complained, since the Police and the Jobcentre, where so closely 'knitted', at

least from my point of view, in this case, to do with my protest at the

Jobcentre.

Again, I apologise, that I kicked the litter-bin.

I'm not going to that again.

But I think that Jobcentre threat me in a horrible way, unfortunatly.

I hope you have the chance to look at this complaint.

And I hope you don't think I'm inpolite, since I complain so much.

I really hope I wouldn't have to write complaints like this.

So I'm sorry that I have to.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Jul 1, 2010 at 1:57 PM

Subject: Problems with the Employment-zone meeting/Fwd: New review-meeting?

To: CONTACT-US@dwp.gsi.gov.uk

Hi,

now I was at Sencia, in Pall Mall, for the Employment-zone

meeting, at 1.30 pm.

The only problem was, that while I tried to get the calling

to work, in that building, in Pall Mall 30-32, then someone told me, that

they've moved, to Hanover St.

Then I called Sencia, on 0151 236 1204.

And they told me, that the inductions would start in 5

minuttes, and that it would probably take me 10-15 minuttes, to get to their

new address.

So Sencia told me to contact the Jobcentre, and get a new appointment.

So that's why I'm sending this e-mail.

And to complain about that your Employment-zone information-pack litterature,

should be up to date.

I remember telling Mrs. Smart, at Jobcentre, Williamsson Sq., that I chose

Sencia, among other things, that they were close to my address, (in Leather Lane).

So I wasn't given the information about the new Sencia-address, by Mrs. Smart

eighter.

So this is a new complaint in the long line of complaints,

that I've had to send about Williamson Sq. Jobcentre.

Can you please explain how you can not have up to date

litterature, in you information-packs, about Employment-zones, after you didn't

give me the right information at first eighter, (like I've also complained

about, to this e-mail address, on 20/5).

Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Jul 1, 2010 at 11:22 AM

Subject: New review-meeting?

To: CONTACT-US@dwp.gsi.gov.uk

Hi,

almost a year ago, I received my university-level degree in

IT, from my 'home-university', Oslo University College.

And I've mentioned this, from time to time, in sign-on

meetings, at the job-centre, (Williamson Sq.).

But, I was wondering.

Should one have a new review-meeting, if one get a new

university-level degree, (and a new jobseekers-agreement).

Also, I was wondering.

I have the internet at home.

Do I still have to use the machines at the Jobcentre, for the job-search?

(I think it's better to do at home, because then there's less noise, etc.).

I haven't got a regular contact-person, at the Jobcentre, so

I thought I could try to send an e-mail about this.

Thank you very much for any help in advance!

Yours Sincerely,

Erik Ribsskog