johncons

Stikkord: Internett

  • Jeg har blogget mye om en EE-ruter, i det siste (ettersom at Lowell i England, har kontaktet meg nokså nylig). Men dette blogget jeg også om, i 2017

    https://johncons-blogg.a2hosted.com/2017/08/i-dag-sa-vaknet-jeg-til-problemer-med_16/

    PS.

    Her er mer om dette:

    https://johncons-blogg.a2hosted.com/2017/08/enda-mer-fra-liverpool_32

    PS 2.

    Jeg skulle bare ha, en sånn USB-internett-dongle.

    (Som det kalles).

    De gjør samme nytten.

    Og de stapper man bare i, bak i PC-en.

    Og de virker 24/7.

    Og ikke nå og da.

    (Som ruteren på bildet overfor).

    Men EE sine nye eiere (BT) hadde slutta å selge disse UBS-internett-donglene.

    (Som det vel kalles).

    Og det er også sånn, at disse wifi-ruterne.

    De sladrer liksom, til naboene.

    Om hvordan internett man har, osv.

    (For å si det sånn).

    Så sånn er det.

    Bare noe jeg tenkte på.

    Med hilsen

    Erik Ribsskog

    PS 3.

    Det var også sånn, at jeg gikk tilbake til EE-butikken og klagde (men butikkfolka skjønte ikke, at problemet var det, at ruteren trengte superspeed-ledning, for å klare å lade, samtidig med at den var skrudd på):

    https://johncons-blogg.a2hosted.com/2017/08/mer-fra-liverpool_14-4/

    PS 4.

    Etter noen uker, så kjøpte jeg en ny ruter, fra Three (og den klarte å lade, selv om den stod på):

    https://johncons-blogg.a2hosted.com/2017/08/enda-mer-fra-liverpool_22/

    PS 5.

    I slutten av august (i 2017) så fant jeg ut selv, hva problemet var:

    https://johncons-blogg.a2hosted.com/2017/08/og-enda-mer-fra-liverpool_27/

  • Jeg sendte enda en e-post til PHSO

    Erik Ribsskog <eribsskog@gmail.com>
    Update/Fwd: Complaint/Fwd: IOPC reference – 2021/162867
    Erik Ribsskog <eribsskog@gmail.com> 9. februar 2024 kl. 00:25
    Til: Phso Enquiries <phso.enquiries@ombudsman.org.uk>
    Kopi: Customer Services <Customer_Services2@lowellgroup.co.uk>, customer.complaints@ee.co.uk, “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk, 3745@gmx.com
    Hi,

    I also want compensation because the mentioned arrests resulted in murder of justice-court-cases.

    And a prosecutor (in Liverpool Magistrates Court or if it was Liverpool County Court) said I was a: ‘Fantasist’:

    But then I replied that noone has called me something like that before.

    I now wonder if they have mixed me up with my mothers fourt-cousin Erik J. C. Young, from Surrey.

    He has been part of a funny state, called Ladonia, that is/was run by an artist from Sweden.

    (He was their embassador in Thailand.

    Something like that).

    I have geneaology as a hobby, so I’ve quite recently found out about this relative.

    (When I lived in the UK (from 2004 to 2014) I didn’t know about this relative.

    It was last year that I found out about that my great-grandmother had a cousin named Vagn Aage Fog, that had a daugther, that married Merwin Sheffield Young, who I wonder if was a Surrey-police-man and also in the RAF like a jobcenter-staff in Huyton, around 2013).

    Erik John Clive Young has written all over the internet about how his Norwegian/Danish mother inherited a property in Brunei from the Danish King (the one who died around 50 years ago) and that Shell Brunei has stolen this property from him/them, and that the property had a valuable oil-field on it.

    I’ve tried to ask my relatives (on my mother side) about where she worked as an au-pair.

    It could be that she lived with her mothers second-cousin Fredrikke Louise Young b. Fog, in Surrey).

    So this is also a mix-up, it seems.

    So I also want compensation due to that the upper-clas-prosecutor mocked me and called me a: ‘Fantasist’ etc, in court (around 2013) when it’s really my mothers third-cousin Erik J. C. Young that he meant (it could seem).

    Erik Ribsskog

    PS.

    My nick is: ‘johncons’.

    And that could be shortened to: ‘jc’.

    And I also have the first name Erik.

    So that could be the reason for this mix-up (I think one have to call it).

    PS 2.

    Here is more about this:

    ‘Dear Supreme Court of the United Kingdom,

    My name is Erik John Clive Young and I have written to The Supreme Court Judges many times over the past ten years.
    My mother, Fredrikke Louise Young, who originated from Scandinavia was left land in Asia by the King of Denmark upon his death in 1972.
    In 1973 my father, Mervyn Frank Sheffield Young, was in Hong Kong staying at The Londoner Hotel. He left two Samsonite brief cases full of title deeds in his hotel room it was 2.30p.m. on a Saturday afternoon so he went for a walk and a cup of tea.
    Whilst he was away from his room three men came to the room, one kept watch for him at the end of the corridor whilst the other two entered his room and stole title deeds relating to land on the island of Borneo located in Brunei.
    My father discovered the robbery two members of the hotel staff witnessed the robbery. He note the Borneo title deeds had been stolen but didn’t call the police because he assumed it was worthless jungle.
    Around the same time three men turned up in Brunei offering title deeds for sale to Sultan Hassanal Bolkiah of Brunei. I have chapter and verse of what happened because a daughter of the last British High Commissioner To Brunei witnessed everything from 20 feet away and came and reported everything to me years later. She told me “The Sultan’s father said”those men are criminals they are not their title deeds don’t have anything to do with them” the Sultan became angry with his father who said “It’s not our land why do you want it we have enough money already why do you want more?” the Sultan’s father obstructed the Sultan from dealing with these three men so the Sultan had his security seize his father and lock him in a room nearby. The Sultan then purchased these title deeds from these three men his father had labelled as criminals.
    That is how The Sultan of Brunei got hold of the 10% commission royalty payments made by The Shell Oil Corporation to him in spite of the fact that the SOC did not believe it was his land his name wasn’t on title deeds he took five months to produce and I have chapter and verse minutes of all the meetings between the Sultan and the Directors of Shell because the P.A. to the Directors of Shell Boardroom was a personal friend of mine and she recited everything to me years later. She added that she didn’t believe it was the Sultan’s land and nor did the Directors of Shell who decided to “assume” it was his land so the could win the rights for the oil reserves. Monica the P.A. says they broke the law doing what they were doing but they thought nobody would find out so everything would be OK.
    To cut a long story short the Shell Oil Corporation PLC owe my family the value of the oil reserves they have pumped out of the oil field over the last 48 years at today world market price for crude oil.
    I want to sue the Shell Oil Corporation and want one Supreme Court Judge whom I will Subpoena to testify that as far as he or she is concerned the Judges of The Supreme Court are of the opinion that Erik JC Young is someone you can trust and any testimony he makes will be accurate and honest.
    Can you find out if they read my 200 plus emails over ten years and if they think I am honest?

    Yours faithfully,
    Erik JC Young
    9 Lake Close
    Byfleet Surrey
    Tel:07528319568’

    https://www.whatdotheyknow.com/request/a_supreme_court_judges_opinion

    ———- Forwarded message ———
    Fra: Erik Ribsskog <eribsskog@gmail.com>
    Date: tor. 8. feb. 2024 kl. 23:43
    Subject: Complaint/Fwd: IOPC reference – 2021/162867
    To: Phso Enquiries <phso.enquiries@ombudsman.org.uk>
    Cc: Customer Services <Customer_Services2@lowellgroup.co.uk>, <customer.complaints@ee.co.uk>, complaint.info <complaint.info@financial-ombudsman.org.uk>, <enquiry@commsombudsman.org>, <customerwellness@three.co.uk>, <complaintsresolution@lowellgroup.co.uk>, Lowell Norge AS <svc.no.nova@lowell.com>, <bank.no@lowell.com>, <bank.no@lowell.mypurecloud.ie>, <kundeservice@mail.efi.no>, <boligbistand@baerum.kommune.no>, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, <kundeservice@hafslundstrom.no>, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, post@sivilombudsmannen.no <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, <kom@nve.no>, <rme@nve.no>, <trl@nve.no>, <morten.schau@elvia.no>, Abuse <abuse@telia.com>, inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, <strom.no@lowell.mypurecloud.ie>, <post@arbeidstilsynet.no>, <corporationsecretary@ofcom.org.uk>, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, <newsroom@ee.co.uk>, <enquiries@policeconduct.gov.uk>

    Hi,

    I see on Wikipedia that the old British police-complaint-organisation (IPCC) has been closed down.

    And that wasn’t a bad idea, I think.

    Because in 2011, the IPCC told me, that they didn’t want my emails.

    And the emails where copies of police-complaints, to do with internet-troll-activitiy (possibly Russian internet-trolls or something).

    And the Police refused to serve me.

    (Someone tried to kill me on an uncles farm in Norway, in the summer of 2005.

    I fled to the UK, for the second time (the first time was in the automn of 2004, when I went to study at the University of Sunderland, and also went to London (to get air like, since I worked in a clammy part of Oslo named Bjørndal, where it’s like in Blackburn or Staines or Rotherham perhaps, with lots of immigrants) in the summer of 2003).

    I contacted the Merseyside-police many times about this (and I also called the Norwegian police a lot of times about this) in the summer/automn of 2005, but the British police (and the Norwegian police) refused to serve me/do their job/investigate.

    So I want compansation due to that the IPCC refused to serve me/do their job.

    And also your new police-complaint-organisation (IOPC) are even worse, it seems.

    They also refuse to read me emails (these are updates to do with an earlier email where I explained about the harassment from the Merseyside-police around 2013, when they knocked on my door around a hundred times (sometimes several times a day) they arrested me between five and ten times, and they also smashed my door a number of times (so it couldn’t almost be called a door in the end) and they also stole my computers all the time.

    This was due to that internet-trolls (Russian?) tricked the Merseyside-police into swatting me, all time, by sending a lot of false emails in my name, to a jobcentre-staff, that was a single mum (she told me) named Sarah Bamber, from Aintree Jobcenter.

    So this is like Putins wet dream I think, when your police-complaint-organisations are like this (that they refuse to do their job).

    So this I wanted to complain/warn about.

    Why do they call me Liying Yang?

    What the hell is this crap supposed to mean.

    Have Putin told them to call me a funny/Chinese name?

    This I want to complain about.

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: !enquiries <enquiries@policeconduct.gov.uk>
    Date: tor. 8. feb. 2024 kl. 14:52
    Subject: IOPC reference – 2021/162867
    To: eribsskog@gmail.com <eribsskog@gmail.com>

    Dear Liying Yang

    We are writing further to your recent emails which you have sent to the IOPC.

    It is noted that many of the emails you copy to the IOPC are regarding matters that do not fall under our remit. We sent you an email, dated 10 November 2023, advising you of the remit of the IOPC. To clarify, the IOPC is solely responsible for overseeing the formal Police Complaints process in England and Wales. We have no remit over issues that lie outside of this process, including criminal matters or housing.

    Since this email, you have continued to copy us into emails which do not fall under our remit. We consider the level of correspondence excessive; you have sent at least 11 emails of this nature since the start of December.

    If you continue to copy us into emails which do not require any action from the IOPC, we will consider restricting your email contact with us. This is not something we want to do but it is now taking a significant amount of time to file your correspondence which does not require a response from the IOPC.

    Please consider this email as your first formal warning regarding your excessive correspondence.

    Yours sincerely

    Lucas Crossley
    Customer Contact Advisor
    Independent Office for Police Conduct (IOPC)
    PO Box 473
    Sale
    M33 0BW
    Tel: 0300 020 0096
    Email: enquiries@policeconduct.gov.uk
    Website: www.policeconduct.gov.uk
    Twitter: @policeconduct
    Find out how we handle your personal data.
    The IOPC is proud to have achieved Customer Service Excellence accreditation

    We welcome correspondence in Welsh. If you contact us in Welsh, we will respond in Welsh and this will not delay our reply.

    Rydym yn croesawu gohebiaeth yn Gymraeg. Os cysylltwch â ni yn Gymraeg, fe gewch ymateb yn Gymraeg, heb arwain at oedi.

    How satisfied were you with your experience with the IOPC’s Customer Contact Centre? Let us know by taking this short survey

    We welcome correspondence in Welsh. We will respond to you in Welsh and this will not lead to delay.
    Rydym yn croesawu gohebiaeth yn y Gymraeg. Byddwn yn ymateb i chi yn y Gymraeg ac ni fydd hyn yn arwain at oedi.
    This message and its content may contain confidential, privileged or copyright information. They are intended solely for the use of the intended recipient. If you received this message in error, you must not disclose, copy, distribute or take any action which relies on the contents. Instead, please inform the sender and then permanently delete it. Any views or opinions expressed in this communication are solely those of the author and do not necessarily represent the views of the IOPC. Only specified staff are authorised to make binding agreements on behalf of the IOPC by email. The IOPC accepts no responsibility for unauthorised agreements reached with other employees or agents. The IOPC cannot guarantee the security of this email or any attachments. While emails are regularly scanned, the IOPC cannot take any liability for any virus that may be transmitted with the internet. The IOPC communication systems are monitored to the extent permitted by law. Consequently, any email and or attachments may be read by monitoring staff.
    Gall y neges hon a’i chynnwys gynnwys gwybodaeth gyfrinachol, freintiedig neu hawlfraint. Fe’u bwriedir at ddefnydd y derbynnydd arfaethedig yn unig. Os derbynioch y neges hon mewn camgymeriad, mae’n rhaid i chi beidio â datgelu, copïo, dosbarthu na chymryd unrhyw gamau sy’n dibynnu ar y cynnwys. Yn hytrach, rhowch wybod i’r anfonwr ac yna dilëwch ef yn barhaol. Mae unrhyw farn neu safbwyntiau a fynegir yn y cyfathrebiad hwn yn eiddo i’r awdur yn unig ac nid ydynt o reidrwydd yn cynrychioli barn yr IOPC. Dim ond staff penodedig sydd wedi’u hawdurdodi i wneud cytundebau rhwymol ar ran yr IOPC trwy e-bost. Nid yw’r IOPC yn derbyn unrhyw gyfrifoldeb am gytundebau anawdurdodedig y daethpwyd iddynt â gweithwyr neu asiantau eraill. Ni all yr IOPC warantu diogelwch yr e-bost hwn nac unrhyw atodiadau. Tra bod negeseuon e-bost yn cael eu sganio’n rheolaidd, ni all yr IOPC gymryd unrhyw gyfrifoldeb am unrhyw firws y gellir ei drosglwyddo â’r rhyngrwyd. Mae systemau cyfathrebu’r IOPC yn cael eu monitro i’r graddau a ganiateir gan y gyfraith. O ganlyniad, gall unrhyw e-bost a/neu atodiadau gael eu darllen gan staff monitro.

  • Jeg sendte en e-post til EE

    Erik Ribsskog <eribsskog@gmail.com>
    Re: Priority Reference Number: 22537242
    Erik Ribsskog <eribsskog@gmail.com> 8. februar 2024 kl. 20:06
    Til: customer.complaints@ee.co.uk
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I have both Barclays current-account, Barclays ISA-account, RBS current-account and RBS ISA-account.

    (Something like that).

    And I tried my Barclays card-reader now.

    But it was out of battery.

    And I could get the RBS-internet-bank to work eighter.

    I haven’t lived in the UK since 2017.

    And when I live in Norway, I find it more practical to use my Norwegian bank-account.

    So I haven’t used my British bank-accounts for many years.

    But it could be that I used my RBS current-account for this direct-debit.

    If so, then the last four numbers should be (sensurert av johncons-blogg).

    Erik Ribsskog

    PS.

    I think it’s silly that I have to go through all these questions about this old bill.

    I’ve explained to you that I’ve lived in Norway since December 2017.

    So I want a reply from a superior about this.


    tor. 8. feb. 2024 kl. 11:33 skrev <customer.complaints@ee.co.uk>:
    08/02/2024

     

    Hi Erik,

     

    Thanks for your email. Billy’s out of the office at the moment so I’m replying on his behalf.

     

    I’m sorry to hear about the issues you’ve experienced with an old EE account.

     

    I’d like to look into this for you. Before I do, I just need you to confirm some information for security, so I know I’m in touch with the right person.


    What to do now

     

    Please call me on 08009563067*.

     

    We’re open Monday to Friday 08.00 to 20.00, 10.00 to 18.00 Saturday and 10.00 to 16.00 Sunday.

     

    I can run through the security questions with you quickly and easily over the phone. It would also be great to be able to speak to you directly about the problems you’ve had.

     

    Or email me with a few details

     

    If you can’t call me, please email me back to confirm:

     

    · Your full name

    · The full billing address registered on the account

    · The last 4 digits of the registered bank account number

     

    If you weren’t able to answer the security questions, then we’d usually advise you to go into an EE store with photo ID to verify yourself. However, as I understand you’re no longer living in the UK, if you’re unable to answer the above security questions then please send me a copy of your photo ID via email.

     

    What happens next?

     

    I look forward to hearing from you soon so I can start looking into the details and give you a full response.

     

    Yours sincerely

     

    Catherine Hornsby

     

    Executive Complaints Team

     

    *Calls to 08009563067 are free from all UK consumer mobiles and landlines. Please check with your provider about costs from other phones or countries.

     

     

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     


    On 07/02/2024 16:14, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

     

     

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:

    Hi Erik, thanks for your reply.

     

    I have found an account under your name however the address details supplied do not match what we have on the system.

     

    We would need to pass security checks before we can access your account to give you any information.

     

    Would you be able to reply with the full address details so that we can access your account to help you?

     


    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     


    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

     

     

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

     

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

     

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed Agoda prisgaranti

     

     

     

     

    Bookingopplysninger

     

     

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

     

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

     

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

     

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

     

    Would it be possible to provide some account details in order for us to do so?

     

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

     

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

     

     

     

    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     

     

     

     

    IMG_20240208_0001.jpg
    181K

    PS.

    Her er vedlegget:

  • Jeg sendte en e-post til EE

    Erik Ribsskog <eribsskog@gmail.com>
    Re: Priority Reference Number: 22537242
    Erik Ribsskog <eribsskog@gmail.com> 7. februar 2024 kl. 17:13
    Til: customer.complaints@ee.co.uk
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:
    Hi Erik, thanks for your reply.

    I have found an account under your name however the address details supplied do not match what we have on the system.

    We would need to pass security checks before we can access your account to give you any information.

    Would you be able to reply with the full address details so that we can access your account to help you?

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed   Agoda prisgaranti

    Bookingopplysninger

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

    Would it be possible to provide some account details in order for us to do so?

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    IMG_20240207_0001.jpg
    227K

    PS.

    Her er vedlegget:

  • Jeg sendte en e-post til EE

     

    Erik Ribsskog <eribsskog@gmail.com>

    Re: Priority Reference Number: 22537242

    Erik Ribsskog <eribsskog@gmail.com>
    5. februar 2024 kl. 17:08
    Til: customer.complaints@ee.co.uk
    Kopi: Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel
    Lord Nelson Hotel
     

      
    orange-yellow star-2
    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD
    L3 5PD
     
    Bestilling: 1 rom, 7 netter
    Innsjekking: July 31, 2017 (after 02:00 PM)
    Utsjekking: August 7, 2017 (before 12:00 PM)
    Booking-ID: 203112395
    Hovedgjest: Erik Ribsskog
     
    Din booking er allerede betalt
    Single Room NOK 2,452.27
    Inkludert i prisen: Skatt 20%
    Endelig belastning av kortet: NOK 2,452.27
    Best price guaranteed   Agoda prisgaranti
     
     
     
     
    Bookingopplysninger
     

     
    Bookingopplysninger
    Kapasitet: 1 voksen
    Frokost: Inkludert
    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!
    Forespørsler
    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.
     
    Avbestilling- og endringsregler
    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.
     

     

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

     

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

     

    Would it be possible to provide some account details in order for us to do so?

     

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

     

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

     

     

     

    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     

     

     

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog eribsskog@gmail.com
    RE: Complaint/Fwd: Manage your accounts (Thread:4945716)
    Erik Ribsskog eribsskog@gmail.com 2. februar 2024 kl. 15:48
    Til: Customer Services Customer_Services2@lowellgroup.co.uk
    Kopi: Customer Services Customer_Services2@lowellgroup.co.uk, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS svc.no.nova@lowell.com, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS strom.no@lowell.com, NorgesEnergi kundeservice@norgesenergi.no, Lowell Norge – kundesenter kundesenter.no@lowell.com, kundeservice@hafslundstrom.no, Bærum Kommune post@baerum.kommune.no, LOS Kundesenter kundesenter@los.no, Sfovpost sfovpost@statsforvalteren.no, “post@sivilombudsmannen.no” post@sivilombudsmannen.no, amnestyis amnestyis@amnesty.org, HRW UK hrwuk@hrw.org, LbF Leieboerforeningen lbf@lbf.no, post post@finkn.no, Akademikerforbundet post@akademikerforbundet.no, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse abuse@telia.com, “inger.lise.blyverket” inger.lise.blyverket@forbrukerradet.no, Phso Enquiries phso.enquiries@ombudsman.org.uk, Info info@tpas.org.uk, Postmottak ASD postmottak@asd.dep.no, Runcorn Office runcornoffice@taroe.org, Postkasse postkasse@datatilsynet.no, Lisa Eian eian@eianadvokat.no, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post post@finanstilsynet.no, Post post@brukerklagenemnda.no, NKOM firmapost@nkom.no, Post post@forbrukerradet.no, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    my mother used to subscribe to the newspaper Nybrott, in Norway, around 1978.

    And then we got an invoice in the post.

    And my mother showed me the invoce (for some reason, because this was really not my business, I was only around eight years old).

    And she said that she/we would just not pay the bill.

    (Because she wanted to stop the subscription).

    And they I asked her, and she said, that the newspaper-deliveries would then continue, for some days/weeks.

    But still, we wouldn’t need to pay, for these extra newspapers.

    So that’s how people did it in the 70’s.

    So it it was ok to do it like that then, then it should be ok these days as well, I think.

    It’s not right if consumer-rights are beign squized, I think.

    So this I have to complain.

    Like I wrote in the last email, EE also used an old-fashiened USB-wire, so that the router charged to slow (and one could sometimes not use the internet for hours, and I have one of Norways biggest blogs, so I want to have access to the internet 24/7 (and not 12/7)).

    And also EE stopped the sim-card from working, around the time I bought the Three pay-as-you-go router/sim-card.

    But like I’ve mentioned, I have a big blog, so I wanted to be a bit sorted, when it came to internet/sim-cards/routers.

    So even if I also bought a pay as you go-router from Three, that didn’t mean that I automaticaly wanted to shut down the EE-subscripton.

    I could perhaps have put the EE sim-card in the Three-router.

    Or I could have started climbing the ‘internet-subscripton-ladder’ with Three.

    I also send a copy of this email to Ofcom, as a complaint.

    And also it was a bit odd (I remember thinking) that data/GB was more expensive (in the UK) if the product was named: ‘Wireless broadband’, than if the GB/data where part of a mobile-sim-card-plan.

    I haven’t lived in the UK since 2017.

    So I can’t say how this is now.

    (The police in the UK harass me all the time (some internet-trolls make them swat me).

    So it’s not possible for me to live in the UK.

    It seems).

    Erik Ribsskog

    PS.

    I don’t think it’s right that I should need to explain this again and again.

    I want a reply (a second opinion) from a superior, about this.

    fre. 2. feb. 2024 kl. 15:01 skrev Customer Services Customer_Services2@lowellgroup.co.uk:
    Good afternoon,

    Thank you for your email.

    Responding to you query
    I understand that you did not contact EE to cancel your plan and instead just stopped paying your direct debit.

    Please be advised that EE have 30-day cancelation notice in which you must continue to pay for that month. As this was not done would still be seen as liable for the outstanding balance on the account.

    Please confirm how you wish to proceed.

    Next Steps
    Contact will continue until you get back in touch with us.
    I have sent you a link for you to register online valid for 24 hours – if you don’t receive it please check your spam/junk inbox
    When you are ready to set up an affordable payment plan, you can visit our website at https://lowell.co.uk and login to manage your account online. If you have any difficulty online, we have agents available on Live Chat who will be available to help. Alternatively call us on 0333 556 5733 Mon-Fri 8am-8pm & Sat 8am-2pm.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog eribsskog@gmail.com
    Sent: Wednesday, January 31, 2024 1:27 PM
    To: Customer Services Customer_Services2@lowellgroup.co.uk
    Cc: complaintsresolution@lowellgroup.co.uk; Lowell Norge AS svc.no.nova@lowell.com; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS strom.no@lowell.com; NorgesEnergi kundeservice@norgesenergi.no; Lowell Norge – kundesenter kundesenter.no@lowell.com; kundeservice@hafslundstrom.no; Bærum Kommune post@baerum.kommune.no; LOS Kundesenter kundesenter@los.no; Sfovpost sfovpost@statsforvalteren.no; post@sivilombudsmannen.no; amnestyis amnestyis@amnesty.org; HRW UK hrwuk@hrw.org; LbF Leieboerforeningen lbf@lbf.no; post post@finkn.no; Akademikerforbundet post@akademikerforbundet.no; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse abuse@telia.com; inger.lise.blyverket inger.lise.blyverket@forbrukerradet.no; Phso Enquiries phso.enquiries@ombudsman.org.uk; Info info@tpas.org.uk; Postmottak ASD postmottak@asd.dep.no; Runcorn Office runcornoffice@taroe.org; Postkasse postkasse@datatilsynet.no; Lisa Eian eian@eianadvokat.no; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk; post post@finanstilsynet.no; Post post@brukerklagenemnda.no; NKOM firmapost@nkom.no; Post post@forbrukerradet.no
    Subject: [AD]Re: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    my mother (who had gone to mercantile school, like myself) told me in the seventies, that if you wanted to stop a subscribtion, then you just don’t pay the bill.

    So I did it like in the 70’s.

    Erik Ribsskog

    PS.

    Also, I think it would have embarrasing to go back to EE.

    I really went there to get a pay-as-you-go internet-dongle (like they used to sell) but ended up with a monhtly-plan.

    And this was right after I had emigrated from Norway.

    So this was while I was still living at Lord Nelson Hotel in Liverpool City Center (like I remember it).

    (Before I got the flat in Tuebrook).

    ons. 31. jan. 2024 kl. 10:31 skrev Customer Services Customer_Services2@lowellgroup.co.uk:

    Good morning,

    Thank you for your email.

    Responding to you query

    I understand that you believe EE owes you money and not the other way around.

    In your email you have stated that you were having issues with your router and the sim stopped work, can you confirm if you ever contacted EE to advise of this and if so what steps were taken to repair this.

    I will await your response.

    Next Steps

    Contact will continue until you get back in touch with us.
    Kind regards,

    Alex

    Lowell Financial, part of Lowell

    T: 0333 556 5733

    Email: post@lowellgroup.co.uk

    Opening Times: Monday – Friday 08:00 to 20:00, Saturday 08:00 to 14:00

    Website: www.lowell.co.uk

    From: Erik Ribsskog eribsskog@gmail.com
    Sent: Sunday, January 28, 2024 8:56 PM
    To: complaintsresolution@lowellgroup.co.uk
    Cc: Lowell Norge AS svc.no.nova@lowell.com; bank.no@lowell.com; bank.no@lowell.mypurecloud.ie; kundeservice@mail.efi.no; boligbistand@baerum.kommune.no; Lowell Norge AS strom.no@lowell.com; NorgesEnergi kundeservice@norgesenergi.no; Lowell Norge – kundesenter kundesenter.no@lowell.com; kundeservice@hafslundstrom.no; Bærum Kommune post@baerum.kommune.no; LOS Kundesenter kundesenter@los.no; Sfovpost sfovpost@statsforvalteren.no; post@sivilombudsmannen.no; amnestyis amnestyis@amnesty.org; HRW UK hrwuk@hrw.org; LbF Leieboerforeningen lbf@lbf.no; post post@finkn.no; Akademikerforbundet post@akademikerforbundet.no; kom@nve.no; rme@nve.no; trl@nve.no; morten.schau@elvia.no; Abuse abuse@telia.com; inger.lise.blyverket inger.lise.blyverket@forbrukerradet.no; Tr tr@forbrukertilsynet.no; Phso Enquiries phso.enquiries@ombudsman.org.uk; Info info@tpas.org.uk; Postmottak ASD postmottak@asd.dep.no; Runcorn Office runcornoffice@taroe.org; Postkasse postkasse@datatilsynet.no; Lisa Eian eian@eianadvokat.no; strom.no@lowell.mypurecloud.ie; post@arbeidstilsynet.no; corporationsecretary@ofcom.org.uk
    Subject: Complaint/Fwd: Manage your accounts (Thread:4945716)

    Hi,

    the way I remember it, EE owes me money (and not the other way around).

    I got a monthly wireless broadband-plan, from EE (in Liverpool City Center) in the summer of 2017.

    And after a few weeks, the sim-card stopped working.

    And that wasn’t the only problem.

    I really wanted a USB-dongle (like T-Mobile/EE sold, around 2011).

    But they’d stopped selling these.

    And instead I had to buy a router.

    But the problem was that the router didn’t charge that well.

    So sometimes it ran out of power.

    And then I couldn’t use the internet, for a number of X hours.

    And that’s not really an alternative to ADSL/regular broadband then, I think.

    So I got a pay-as-you-go sim-card/router, from Three.

    (Since I’m a Norwegian citizen, then I’m not in the electoral-register.

    So it’s not easy getting monthly-plans in the UK (for Norwegian citizens).

    Even before Brexit this was a problem).

    So I just started buying pay-as-you-go-data/gigabytes at Tesco, etc.

    For the Three-router.

    And I got myself a flat in Tuebrook, in the autumn of 2017.

    And the flat was unfurnished.

    And I hadn’t brought any furniture etc. with me from Norway.

    So I had a lot of other stuff to buy (for the flat).

    So I just continued using the Three-router/sim-card/wireless broadband.

    And when the EE sim-card stopped working, then I must have stopped the direct debit, by using eighter my RBS internet-bank og Barclays internet-bank.

    But this was EE’s own foult, since their stuff didn’t work.

    They made the sim-card stop working (the way I remember it).

    And their router wasn’t good enough to do with charging (of the built-in battery).

    So it was basically rubbish, I’d say.

    (And it was also in a funny yellow colour.

    So it looked like EE had used a lot of effort into this product.

    But it didn’t work properly.

    And also they shut down my sim-card, after a few weeks, even if I had gotten money from a property-sale in Norway, some weeks earlier, so it was plenty of money, on both my British bank-accounts)

    So this I have to complain about.

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: Lowell noreply@lowellgroup.co.uk
    Date: man. 13. mars 2023 kl. 17:44
    Subject: Manage your accounts
    To: eribsskog@gmail.com

    Lowell

    Mr Erik Ribsskog

    YOUR OUTSTANDING ACCOUNTS

    ORIGINAL COMPANY NAME

    LOWELL REF

    BALANCE

    EE Limited

    314802737

    £38.71

    £

    £

    £

    £

    £

    CKWM3DEF
    13/03/2023

    Dear Mr Ribsskog

    It’s never been easier to manage your account(s)
    It only takes a couple of minutes to register to manage your account(s) online.

    Visit www.lowell.co.uk today and let us know how much you’ll pay and how often, with an interest-free payment plan. At www.lowell.co.uk you can check your budget, set up a payment plan and keep track of your progress.

    It’s never been easier to manage your account(s) online, so take your first step towards a debt-free future today.

    www.lowell.co.uk

    0333 556 5700

    PO Box 13079,
    HARLOW, CM20 9TE

    Yours sincerely

    Robert Taylor
    UK Director of Customer Engagement

    You may have other accounts that are not included on this email. To review all of your accounts, please call us, or visit www.lowell.co.uk.

    Ceri, Port Talbot

    …Helpful, understanding, encouraging and approachable…Went out of their way to help in the best way that suited me and my situation.

    Samantha, Paignton

    ..Always reassuring, helpful, not pushy or judgemental, I really feel like it’s me that’s important and not my debt.

    Calls may be recorded for training and monitoring purposes. Lowell Financial Ltd. is a company registered in England and Wales under Company Reg No: 4558936. Authorised and regulated by the Financial Conduct Authority in respect of consumer credit regulated accounts. Registered Office: Ellington House, 9 Savannah Way, Leeds, LS10 1AB

    INTRODUCING LOWELL

    Lowell is a group of leading companies in the debt purchasing business. We are Lowell Financial Ltd (LFL) and we will be supporting you by providing you with enough time and the right options to deal with your debt(s) based on your circumstances. You can manage your account(s) without even picking up the phone by visiting our website at www.lowell.co.uk. You’ll just need your Lowell Reference number(s). If you want to have a chat about your account(s), you can call us on 0333 556 5700.Calls from a landline will be charged at a local rate; mobile charges may vary.

    TO MAKE A PAYMENT OR TO SET UP A PAYMENT PLAN

    If you already know how much you can afford to pay, you can use our automated 24 hour 7 day a week service to pay by debit card.

    Call us on 0333 556 5700.

    Please have your Lowell reference
    number(s) and your debit card to hand.

    If you bank online, you can pay directly to us.

    Our bank account number: 39543749

    Our sort code: 60-00-01

    You’ll also need your Lowell reference number(s).

    If you set up payments this way, please let us know when to expect them so we can set up your repayment plan for you.

    Set up an affordable Direct Debit by calling us on 0333 556 5700 or by visiting our secure website www.lowell.co.uk. (you’ll just need your reference number(s) and bank details).

    To see the full Direct Debit Guarantee, visit www.lowell.co.uk/direct-debit-guarantee

    CONTINUOUS PAYMENT AUTHORITY

    If you have chosen to make regular card payments to us these will be made under a Continuous Payment Authority (CPA). A CPA authorises us to withdraw the agreed amount from your specified account on an agreed frequency. CPAs can be set up weekly, fortnightly, four weekly or monthly.

    Payments taken from your card will appear on your bank account or card statement as ‘Lowell Portfolio I’. If we are unable to collect your payment, we will contact you to understand the reason why.

    If you are paying on a four weekly or monthly arrangement, we will make one further attempt to take the full missed payment amount 14 days later.

    We will not apply any fees and charges to your account as a result of a failed payment attempt.

    You are able to cancel the CPA by contacting us or your payment service provider at any time up to close of business on the day before payment is due to be taken.

    HOW WE USE YOUR DATA

    Our privacy notice can be found at www.lowell.co.uk/our-privacy-promise. This explains what personal data we collect about you and how we use it; it also sets out your rights and how to exercise them. To listen to our notice, please call 0800 021 2075 or if you would like a copy, please contact us.

    FREE IMPARTIAL DEBT ADVICE

    UPDATING YOUR CREDIT FILE

    If you are worried about your debts, you can get free and confidential advice from a number of independent organisations including:

    StepChange Debt Charity

    0800 138 1111 or www.stepchange.org

    National Debtline
    0808 808 4000 or www.nationaldebtline.org

    If your account(s) are being reported to the credit reference agencies, we will update them with details of your payments. If you pay an account in full, any default will show as ‘satisfied’. If we agree to accept a discounted settlement, any default will show as ‘partially satisfied’, when paid. Updating your credit file to show you are making payments or have settled your account could help to improve your credit rating and get your finances back on track.

    MAKING A COMPLAINT

    At Lowell, we are committed to dealing with all customers in a fair, reasonable and respectful manner. We do welcome any feedback on our communications with customers.

    We have a documented Complaints Policy – a copy of which is available upon request. If you do wish to make a complaint, please contact our Customer Relations Team by phone, letter or email.

    Freephone: 0800 542 0058 (we’re open: Mon-Fri: 8am-6pm)

    Write to us, setting out full details, at Customer Relations, PO Box 13079, HARLOW, CM20 9TE

    Alternatively email: complaintsresolution@lowellgroup.co.uk

  • Jeg sendte en e-post til Lowell

    Erik Ribsskog eribsskog@gmail.com
    Complaint/Fwd: Manage your accounts
    Erik Ribsskog eribsskog@gmail.com 28. januar 2024 kl. 21:56
    Til: complaintsresolution@lowellgroup.co.uk
    Kopi: Lowell Norge AS svc.no.nova@lowell.com, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS strom.no@lowell.com, NorgesEnergi kundeservice@norgesenergi.no, Lowell Norge – kundesenter kundesenter.no@lowell.com, kundeservice@hafslundstrom.no, Bærum Kommune post@baerum.kommune.no, LOS Kundesenter kundesenter@los.no, Sfovpost sfovpost@statsforvalteren.no, “post@sivilombudsmannen.no” post@sivilombudsmannen.no, amnestyis amnestyis@amnesty.org, HRW UK hrwuk@hrw.org, LbF Leieboerforeningen lbf@lbf.no, post post@finkn.no, Akademikerforbundet post@akademikerforbundet.no, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse abuse@telia.com, “inger.lise.blyverket” inger.lise.blyverket@forbrukerradet.no, Tr tr@forbrukertilsynet.no, Phso Enquiries phso.enquiries@ombudsman.org.uk, Info info@tpas.org.uk, Postmottak ASD postmottak@asd.dep.no, Runcorn Office runcornoffice@taroe.org, Postkasse postkasse@datatilsynet.no, Lisa Eian eian@eianadvokat.no, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk
    Hi,

    the way I remember it, EE owes me money (and not the other way around).

    I got a monthly wireless broadband-plan, from EE (in Liverpool City Center) in the summer of 2017.

    And after a few weeks, the sim-card stopped working.

    And that wasn’t the only problem.

    I really wanted a USB-dongle (like T-Mobile/EE sold, around 2011).

    But they’d stopped selling these.

    And instead I had to buy a router.

    But the problem was that the router didn’t charge that well.

    So sometimes it ran out of power.

    And then I couldn’t use the internet, for a number of X hours.

    And that’s not really an alternative to ADSL/regular broadband then, I think.

    So I got a pay-as-you-go sim-card/router, from Three.

    (Since I’m a Norwegian citizen, then I’m not in the electoral-register.

    So it’s not easy getting monthly-plans in the UK (for Norwegian citizens).

    Even before Brexit this was a problem).

    So I just started buying pay-as-you-go-data/gigabytes at Tesco, etc.

    For the Three-router.

    And I got myself a flat in Tuebrook, in the autumn of 2017.

    And the flat was unfurnished.

    And I hadn’t brought any furniture etc. with me from Norway.

    So I had a lot of other stuff to buy (for the flat).

    So I just continued using the Three-router/sim-card/wireless broadband.

    And when the EE sim-card stopped working, then I must have stopped the direct debit, by using eighter my RBS internet-bank og Barclays internet-bank.

    But this was EE’s own foult, since their stuff didn’t work.

    They made the sim-card stop working (the way I remember it).

    And their router wasn’t good enough to do with charging (of the built-in battery).

    So it was basically rubbish, I’d say.

    (And it was also in a funny yellow colour.

    So it looked like EE had used a lot of effort into this product.

    But it didn’t work properly.

    And also they shut down my sim-card, after a few weeks, even if I had gotten money from a property-sale in Norway, some weeks earlier, so it was plenty of money, on both my British bank-accounts)

    So this I have to complain about.

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: Lowell noreply@lowellgroup.co.uk
    Date: man. 13. mars 2023 kl. 17:44
    Subject: Manage your accounts
    To: eribsskog@gmail.com

    Lowell

    Mr Erik Ribsskog

    YOUR OUTSTANDING ACCOUNTS
    ORIGINAL COMPANY NAME LOWELL REF BALANCE
    EE Limited 314802737 £38.71
    £
    £
    £
    £
    £
    CKWM3DEF
    13/03/2023

    Dear Mr Ribsskog

    It’s never been easier to manage your account(s)
    It only takes a couple of minutes to register to manage your account(s) online.

    Visit www.lowell.co.uk today and let us know how much you’ll pay and how often, with an interest-free payment plan. At www.lowell.co.uk you can check your budget, set up a payment plan and keep track of your progress.

    It’s never been easier to manage your account(s) online, so take your first step towards a debt-free future today.

    www.lowell.co.uk
    0333 556 5700
    PO Box 13079,
    HARLOW, CM20 9TE
    Yours sincerely

    Robert Taylor
    UK Director of Customer Engagement

    You may have other accounts that are not included on this email. To review all of your accounts, please call us, or visit www.lowell.co.uk.

    Ceri, Port Talbot

    …Helpful, understanding, encouraging and approachable…Went out of their way to help in the best way that suited me and my situation.

    Samantha, Paignton

    ..Always reassuring, helpful, not pushy or judgemental, I really feel like it’s me that’s important and not my debt.

    Calls may be recorded for training and monitoring purposes. Lowell Financial Ltd. is a company registered in England and Wales under Company Reg No: 4558936. Authorised and regulated by the Financial Conduct Authority in respect of consumer credit regulated accounts. Registered Office: Ellington House, 9 Savannah Way, Leeds, LS10 1AB
    INTRODUCING LOWELL
    Lowell is a group of leading companies in the debt purchasing business. We are Lowell Financial Ltd (LFL) and we will be supporting you by providing you with enough time and the right options to deal with your debt(s) based on your circumstances. You can manage your account(s) without even picking up the phone by visiting our website at www.lowell.co.uk. You’ll just need your Lowell Reference number(s). If you want to have a chat about your account(s), you can call us on 0333 556 5700.Calls from a landline will be charged at a local rate; mobile charges may vary.
    TO MAKE A PAYMENT OR TO SET UP A PAYMENT PLAN

    If you already know how much you can afford to pay, you can use our automated 24 hour 7 day a week service to pay by debit card.

    Call us on 0333 556 5700.

    Please have your Lowell reference
    number(s) and your debit card to hand.

    If you bank online, you can pay directly to us.
    Our bank account number: 39543749
    Our sort code: 60-00-01
    You’ll also need your Lowell reference number(s).

    If you set up payments this way, please let us know when to expect them so we can set up your repayment plan for you.

    Set up an affordable Direct Debit by calling us on 0333 556 5700 or by visiting our secure website www.lowell.co.uk. (you’ll just need your reference number(s) and bank details).
    To see the full Direct Debit Guarantee, visit www.lowell.co.uk/direct-debit-guarantee

    CONTINUOUS PAYMENT AUTHORITY
    If you have chosen to make regular card payments to us these will be made under a Continuous Payment Authority (CPA). A CPA authorises us to withdraw the agreed amount from your specified account on an agreed frequency. CPAs can be set up weekly, fortnightly, four weekly or monthly.

    Payments taken from your card will appear on your bank account or card statement as ‘Lowell Portfolio I’. If we are unable to collect your payment, we will contact you to understand the reason why.

    If you are paying on a four weekly or monthly arrangement, we will make one further attempt to take the full missed payment amount 14 days later.

    We will not apply any fees and charges to your account as a result of a failed payment attempt.

    You are able to cancel the CPA by contacting us or your payment service provider at any time up to close of business on the day before payment is due to be taken.

    HOW WE USE YOUR DATA
    Our privacy notice can be found at www.lowell.co.uk/our-privacy-promise. This explains what personal data we collect about you and how we use it; it also sets out your rights and how to exercise them. To listen to our notice, please call 0800 021 2075 or if you would like a copy, please contact us.

    FREE IMPARTIAL DEBT ADVICE UPDATING YOUR CREDIT FILE
    If you are worried about your debts, you can get free and confidential advice from a number of independent organisations including:
    StepChange Debt Charity

    0800 138 1111 or www.stepchange.org
    National Debtline
    0808 808 4000 or www.nationaldebtline.org

    If your account(s) are being reported to the credit reference agencies, we will update them with details of your payments. If you pay an account in full, any default will show as ‘satisfied’. If we agree to accept a discounted settlement, any default will show as ‘partially satisfied’, when paid. Updating your credit file to show you are making payments or have settled your account could help to improve your credit rating and get your finances back on track.

    MAKING A COMPLAINT
    At Lowell, we are committed to dealing with all customers in a fair, reasonable and respectful manner. We do welcome any feedback on our communications with customers.
    We have a documented Complaints Policy – a copy of which is available upon request. If you do wish to make a complaint, please contact our Customer Relations Team by phone, letter or email.

    Freephone: 0800 542 0058 (we're open: Mon-Fri: 8am-6pm)
    Write to us, setting out full details, at Customer Relations, PO Box 13079, HARLOW, CM20 9TE
    Alternatively email: complaintsresolution@lowellgroup.co.uk
  • Jeg sendte en e-post til Dreamhost

    Erik Ribsskog eribsskog@gmail.com
    DreamHost Payment Due Notice
    Erik Ribsskog eribsskog@gmail.com 20. januar 2024 kl. 08:24
    Til: DreamHost Billing Team support@dreamhost.com
    Hi,

    25 percent VAT of $25.98 should be $6.50.

    (You get it to be $8.50 on your invoice).

    Erik Ribsskog

    fre. 19. jan. 2024 kl. 14:00 skrev DreamHost Billing Team support@dreamhost.com:

    DreamHost Logo

    Hello Erik

    This is just a notice that your DreamHost account #2446367 (Erik’s Account) has a balance due of 2.00 on it.

    Pay Now
    | NOTE: Accounts overdue for 60 days will be suspended for non-payment.

    If your account becomes suspended you will need to pay the FULL balance to have it reactivated.

    We can’t guarantee that we’ll maintain backups on disabled or suspended accounts for any length of time. Please take immediate action now to avoid the possibility of permanent data loss.

    Recommended: Enable or update AutoPay for your DreamHost account via PayPal, debit, or credit card!

    We have your last payment as 19.98 on 2024-01-18

    Since then the following charges have been added:

    2024-01-19 – $2.00 for “Tax Charges: Value-Added Tax” through 2024-01-19

    2024-01-19 – $7.99 for “Shared Starter: Recurring” through 2024-02-18
    To review a complete accounting of all charges and payments to your DreamHost account, please review your account invoice.

    Review Invoice
    If you would like to close your account with DreamHost, click below and then click the “Close Account” button.
    Close Account
    If you feel this bill is in error, need more time to pay, or have any questions or concerns at all, please just reply to this email and we will be happy to work with you to resolve any and all issues!

    Thank you for choosing DreamHost!

    Sincerely,
    The Happy DreamHost Billing Team


    Facebook

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    Copyright © 2024 DreamHost
    PMB 327, 417 Associated Rd Brea, CA 92821
    Unable to view this email? Open in your browser

        Invoice_(sensurert av johncons-blogg)

    7K

    PS.

    Her er vedlegget:

    PS 2.

    Her er mer om dette:

    https://www.google.no/search?q=how+much+is+25+percent+of+25.98&sca_esv=600017421&source=hp&ei=9nmrZYLrG5CVxc8Pye28oAE&iflsig=ANes7DEAAAAAZauIBrcVOF37bPiDwUf7ZXtgJZ20796m&udm=&ved=0ahUKEwiCvoOuvOuDAxWQSvEDHck2DxQQ4dUDCAw&uact=5&oq=how+much+is+25+percent+of+25.98&gs_lp=Egdnd3Mtd2l6Ih9ob3cgbXVjaCBpcyAyNSBwZXJjZW50IG9mIDI1Ljk4MgUQIRigAUiGsAFQAFi2nAFwAHgAkAEAmAG8BKAB5T6qAQw1LjEwLjMuNS42LjK4AQPIAQD4AQHCAgsQABiABBixAxiDAcICERAuGIAEGLEDGIMBGMcBGNEDwgIOEAAYgAQYigUYsQMYgwHCAgQQABgDwgIFEAAYgATCAggQABiABBixA8ICCBAuGIAEGNQCwgIIEC4YgAQYsQPCAgsQLhiABBixAxiDAcICDhAuGIAEGLEDGIMBGNQCwgIFEC4YgATCAgYQABgWGB7CAgcQABiABBgTwgIIEAAYFhgeGBPCAgoQABgWGB4YDxgTwgIIEAAYFhgeGA8&sclient=gws-wiz

    PS 3.

    Da fikk jeg en ‘russisk’ mail tilbake:

    Erik Ribsskog eribsskog@gmail.com
    Your support message was NOT received!
    Mail Delivery Subsystem noreply@dreamhost.com 20. januar 2024 kl. 08:24
    Til: Erik Ribsskog eribsskog@gmail.com
    We’re sorry, but your email was unable to be processed by our automatic
    support system:

    We could not find the open support case you were replying to, so
    your message could not be tied into our system. If this was a reply
    to an EXISTING issue, please be sure to keep the:

    [(Sensurert av johncons-blogg)]

    tag in the subject line of your reply! We use that to keep track of
    what case your message is associated with.

    If this is regarding a NEW issue, we must ask that you submit it
    through our web panel at:

    (Sensurert av johncons-blogg)

    (You can log in with this email address and your panel password.)

    All messages submitted through that form will be received!

    Our apologies for the inconvenience,
    The Happy DreamHost Support Team!

    PS 4.

    Da måtte jeg lage en ‘ticket’:

    PS 5.

    Noen ‘IQ-troll’ har visst sendt denne faktura-saken til en teknikker: