Stikkord: JET

Jeg sendte en ny e-post til JET, for jeg var på et møte der idag, hvor jeg lovte at jeg skulle sende en e-post, når jeg kom hjem

Gmail – Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

Erik Ribsskog

<eribsskog@gmail.com>

Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 11, 2010 at 5:29 PM

To:

Jet@liverpool.gov.uk

Cc:

carlos.pineda@liverpool.gov.uk

Hi,

I was at Jet job-bank today, and spoke with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employabilitiy Project.

We discussed my complaint.

And I explained that the Jobcentre gave me grief, because they say that my degree from Norway, is at level 4, while Jet and Direct Gov say it's at level 5.

So we agreed I'd contact Naric, about this, (and to see if my grades from two University Colleges in Norway are enough to get a Bachelor Degree, etc).

I appolised for that I think I perhaps over-reacted a bit in my compaint.

It's just that I'm a bit stressed from being un-employed, and the Jobcentre are giving me a bit grief regarding this and other issues.

So we agreed that this complaint was now solved, with the new information I got the meeting today.

Thank you very much for your help with finding out which level my degrees from Norway are!

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Jul 28, 2010 at 6:22 PM

Subject: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager
To: Jet@liverpool.gov.uk

Hi,

I was sent by Gill, from JET in Walton, to Jet employability team, last month.

They didn't want to transfer my degree, to a UK degree, so I now strugle, when I apply for work, and the Jobcentre says I'm at level 4, when I'm really at level 5 or 6.

I think I really have a level 6, (bachelor), degree.

But Jet Employability Team, didn't want to look at my files thorowly, but were almost hostile, I think, (maybe because I'm white, since all of the people in that office were coloured).

And they didn't want to transfer my degrees from Upper Secondary School eighter.

They only wanted to look at one file, and that was it.

But I also have a file from another University College, where I almost got a degree.

So I think this really-really is like a Bachelor-degree.

But I don't think the person at Jet employability team, seemed qualified to judge this.

It seemed like he had enough with finding Norway on the screen.

Is it any way I could get this looked at properly?

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28, 2010 at 5:47 PM
Subject: Update/Fwd: IT Manager
To: Lesley.Sloan@alfa.com

Hi,

sorry that I'm sending this many e-mails.

But you see, I'm from Norway, so I'm not used with 'fancy' sections on the CV, called things like 'Personal Profile', and 'Skills'.

So it could be that I get my CV a bit wrong now.

And the Jobcentre, Working Links etc., they tell me things like to have those sections, and that the CV shouldn't be more than two pages, and to only write work-experience from the last 10-15 years.

So I've changed the CV a lot of times now.

But I think it's maybe best for me, to just have a very basic style of CV, like I've learned in Norway.

Since CV really means Curriculum Vitea, which means a description of how one have lived ones life.

As far as I understand.

So really, I'm not sure if the 'fancy' sections should be on the CV, originally.

And to cut out pieses of one's work-experience, on one's CV, isn't really true to the original nature of a CV, which means a descripiton of what one have done, in one's life.

So I think the Jobcentre, and Working-links are a bit silly, perhaps.

But you have given me valueable feed-back.

Thank you very much for the feed-back!

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28, 2010 at 5:05 PM
Subject: Re: IT Manager
To: Lesley Sloan <Lesley.Sloan@alfa.com>

Hi,

well, I've studied IT for four and a half years at university-level, so I think I have some skills.

I've also worked with system development, in 1993, even if maybe that isn't on my CV, since it's many years ago.

But thank you anyway for your reply.

Best regards,

Erik Ribsskog

On Wed, Jul 28, 2010 at 4:54 PM, Lesley Sloan <Lesley.Sloan@alfa.com> wrote:

Dear Erik

Thank you for your application for the position of IT Manger at Alfa Aesar, Heysham.

Unfortunately your skills and experience do not meet our specifications and therefore we will not be pursuing your application further.

In the meantime I would like to thank you for your interest in the position and indeed Alfa Aesar and I wish you every success in securing suitable employment in the future

Many Regards

Lesley Sloan

HR Manager

Alfa Aesar

A Johnson Matthey Company

Shore Road
Port of Heysham Industrial Park
Heysham
Lancs.
LA3 2XY

Phone 01524 862241
Email lesley.sloan@alfa.com

At Johnson Matthey, sustainability is key to our success.

Social – Environment – Health & Safety

To learn more, visit http://www.matthey.com/cr/sustainability

>>> Erik Ribsskog <eribsskog@gmail.com> 28/07/2010 15:59 >>>

Hi,

I read about this vacancy, on the Jobcentre Plus website.

I have a degree from Norway, in IT, from 2009, which is comparable with a Higher National Diploma, here in the UK, and I've also studied Information Management, at university-level in Norway, for two years, in addition to this.

I also have degrees from Upper Secondary Business-school, in Norway, in Basic Commerce and Office-work, Marketing and Information Management, which are comparable with National Diplomas here.

I've also worked as a manager, in Norway, for ten years, in one of Norways biggest food shop-chains, Rimi, (owned by ICA), so I'm used with working with management and customer support.

I attach my CV, and hope to hear back from you!

Yours sincerely,

Erik Ribsskog

This message has been scanned for viruses by MailControl, a service from BlackSpider Technologies.

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dissemination, distribution or copying of this information is strictly

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Hatton Garden, London (020

7269 8400).

Johnson Matthey Public Limited Company

Registered Office: 40-42 Hatton Garden, London EC1N 8EE

Registered in England No 33774

Whilst Johnson

Matthey aims to keep its network free from viruses you should note that we are

unable to scan certain emails, particularly if any part is encrypted or

password-protected, and accordingly you are strongly advised to check this

email and any attachments for viruses. The company shall NOT ACCEPT any

liability with regard to computer viruses transferred by way of email.

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PS.

Her er informasjonen jeg fikk i møtet idag:

11. august 2010

Jeg sendte en klage på JET Employability Team

Gmail – Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

Erik Ribsskog

<eribsskog@gmail.com>

Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jul 28, 2010 at 6:22 PM

To:

Jet@liverpool.gov.uk

Hi,

I was sent by Gill, from JET in Walton, to Jet employability team, last month.

They didn't want to transfer my degree, to a UK degree, so I now strugle, when I apply for work, and the Jobcentre says I'm at level 4, when I'm really at level 5 or 6.

I think I really have a level 6, (bachelor), degree.

But Jet Employability Team, didn't want to look at my files thorowly, but were almost hostile, I think, (maybe because I'm white, since all of the people in that office were coloured).

And they didn't want to transfer my degrees from Upper Secondary School eighter.

They only wanted to look at one file, and that was it.

But I also have a file from another University College, where I almost got a degree.

So I think this really-really is like a Bachelor-degree.

But I don't think the person at Jet employability team, seemed qualified to judge this.

It seemed like he had enough with finding Norway on the screen.

Is it any way I could get this looked at properly?

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28, 2010 at 5:47 PM
Subject: Update/Fwd: IT Manager
To: Lesley.Sloan@alfa.com

Hi,

sorry that I'm sending this many e-mails.

But you see, I'm from Norway, so I'm not used with 'fancy' sections on the CV, called things like 'Personal Profile', and 'Skills'.

So it could be that I get my CV a bit wrong now.

And the Jobcentre, Working Links etc., they tell me things like to have those sections, and that the CV shouldn't be more than two pages, and to only write work-experience from the last 10-15 years.

So I've changed the CV a lot of times now.

But I think it's maybe best for me, to just have a very basic style of CV, like I've learned in Norway.

Since CV really means Curriculum Vitea, which means a description of how one have lived ones life.

As far as I understand.

So really, I'm not sure if the 'fancy' sections should be on the CV, originally.

And to cut out pieses of one's work-experience, on one's CV, isn't really true to the original nature of a CV, which means a descripiton of what one have done, in one's life.

So I think the Jobcentre, and Working-links are a bit silly, perhaps.

But you have given me valueable feed-back.

Thank you very much for the feed-back!

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28, 2010 at 5:05 PM
Subject: Re: IT Manager
To: Lesley Sloan <Lesley.Sloan@alfa.com>

Hi,

well, I've studied IT for four and a half years at university-level, so I think I have some skills.

I've also worked with system development, in 1993, even if maybe that isn't on my CV, since it's many years ago.

But thank you anyway for your reply.

Best regards,

Erik Ribsskog

On Wed, Jul 28, 2010 at 4:54 PM, Lesley Sloan <Lesley.Sloan@alfa.com> wrote:

Dear Erik

Thank you for your application for the position of IT Manger at Alfa Aesar, Heysham.

Unfortunately your skills and experience do not meet our specifications and therefore we will not be pursuing your application further.

In the meantime I would like to thank you for your interest in the position and indeed Alfa Aesar and I wish you every success in securing suitable employment in the future

Many Regards

Lesley Sloan

HR Manager

Alfa Aesar

A Johnson Matthey Company

Shore Road
Port of Heysham Industrial Park
Heysham
Lancs.
LA3 2XY

Phone 01524 862241
Email lesley.sloan@alfa.com

At Johnson Matthey, sustainability is key to our success.

Social – Environment – Health & Safety

To learn more, visit http://www.matthey.com/cr/sustainability

>>> Erik Ribsskog <eribsskog@gmail.com> 28/07/2010 15:59 >>>

Hi,

I read about this vacancy, on the Jobcentre Plus website.

I have a degree from Norway, in IT, from 2009, which is comparable with a Higher National Diploma, here in the UK, and I've also studied Information Management, at university-level in Norway, for two years, in addition to this.

I also have degrees from Upper Secondary Business-school, in Norway, in Basic Commerce and Office-work, Marketing and Information Management, which are comparable with National Diplomas here.

I've also worked as a manager, in Norway, for ten years, in one of Norways biggest food shop-chains, Rimi, (owned by ICA), so I'm used with working with management and customer support.

I attach my CV, and hope to hear back from you!

Yours sincerely,

Erik Ribsskog

This message has been scanned for viruses by MailControl, a service from BlackSpider Technologies.

Click here to report this email as spam

If the reader of this

email is not the intended recipient(s), please be advised that any

dissemination, distribution or copying of this information is strictly

prohibited. Johnson Matthey PLC has its main place of business at 40-42

Hatton Garden, London (020

7269 8400).

Johnson Matthey Public Limited Company

Registered Office: 40-42 Hatton Garden, London EC1N 8EE

Registered in England No 33774

Whilst Johnson

Matthey aims to keep its network free from viruses you should note that we are

unable to scan certain emails, particularly if any part is encrypted or

password-protected, and accordingly you are strongly advised to check this

email and any attachments for viruses. The company shall NOT ACCEPT any

liability with regard to computer viruses transferred by way of email.

Please note that your

communication may be monitored in accordance with Johnson Matthey internal

policy documentation.

This message has been scanned for viruses by MailControl, a service from BlackSpider Technologies.

28. juli 2010

JET Job Bank, sa at den høyskolekandidat-graden, i IT, som jeg har fra HiO, er sammenlignbar med ‘BTEC/SQA Higher National Diploma/Foundation degree’

5. juli 2010
Fler bilder fra Liverpool

PS.

Her er et par videoer som jeg også hadde på mobilen:

28. juni 2010
Nå skal jeg ta et kurs i web-design, ved Liverpool Community College, (ved hjelp av JET), hvis jeg får det til å klaffe. Vi får se

25. juni 2010

Jeg sendte en ny e-post til JET

Gmail – Course in Web-design/Fwd: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>

Erik Ribsskog

<eribsskog@gmail.com>

Course in Web-design/Fwd: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 20, 2010 at 3:16 AM

To:

Lorraine.Elliott@liverpool.gov.uk

Hi,

I was a bit stressed, when I went to JET last year, because I was at the dentist, right before I went to your office.

What Working Links said, was that if I wanted to go to an IT course, with Liverpool Community College, then maybe JET could help me found the course, or send me to an organisation that could.

But I ended up a course in Food Hygiene and not IT.

This must have been because I had an ache in my tooth, so I was a bit stressed, in my initial meeting, unfortunatly, and since I had to go to the dentist every week, and I had a bad tooth-ache from this.

But now I was wondering about the IT-course.

Is it possible, like Working Links said, that Jet could help me found e.g. a course in Web-design, at Liverpool Community College?

Thank you very much in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jan 19, 2010 at 4:23 PM
Subject: Re: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>
To: "Elliott, Lorraine" <Lorraine.Elliott@liverpool.gov.uk>

Hi,

thank you very much for you e-mail!

But as I remember it, a Jet person-called, saying she was you, and just said a sentence, and then hang up.

About that I wanted to cancel the course.

But they just hang up, when I started asking about when the next course was.

I thought it was strange, that they would use your name.

Since I called up JET again, and then I got to hear, that the person that had called, (Lorraine), was on annual leave.

Also, this course was almost two months ago, (24. November), and I haven't received a certificate, or feedback from the test yet, even if I think must have gotten most of the answers right.

But my complaint is really that your staff shouldn't be ignorant while taking calls, like they were, in the first call, that JET called back to me, after I discovered, that my Landlord, was coming here, on the same date, as the JET-course.

So I think there's room for improvement, when it comes to manners, (with not being ignorant to what people are saying), with JET-staff, unfortunatly.

Yours sincerely,

Erik Ribsskog

On Tue, Jan 19, 2010 at 2:25 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk> wrote:

Dear Mr Ribsskog,

Further to our recent telephone conversations regarding your

complaint, I am writing to express my disappointment that you are dissatisfied

with our service and endeavour to respond to your complaint. The JET

service prides itself on its professional approach to helping people in our

communities gain work, education and training and our staff are dedicated to

the work that we do.

You were first registered with the JET on the 7^th

October in our JET Atlantic office in Walton when Working Links referred you to

JET Atlantic so that you could gain the Basic

Food Hygiene qualification. The way our service works is by appointing a

dedicated officer at the most convenient office, in order to ensure continuity and

a better understanding of our clients and the best possible service.

A discretionary grant was arranged by your guidance officer,

Claire Walsh, in order to fund your place on the Food Hygiene course and you

were booked onto the course due to start on the 26^th October. When you

called to cancel your attendance, you called and spoke to me at the JET in the Job

Bank on Tunnel Road

where we deliver the courses. I thanked you for letting me know and took

your details and said a member of staff would contact you to inform you when

the next course was due to start and arrange to re-book your place.

As I mentioned when I spoke to you last week, I didn’t

call you after that, but my administrative officer, Joanne Quinn, at my

request, called to confirm that you were no longer attending the course and to

let you know that you would be informed when a further course was due to take

place. I am sorry if you felt that she hung up, but I am sure that this

wasn’t intentional, since she recorded the fact that you wished to attend

the next course, as I had informed her originally.

On several occasions early in November, staff called you to keep

you informed that we were still awaiting details of the next course and on 24^th

November you successfully attended the course.

Because we dedicate officers to every registered client, as

a new client it was necessary for you to meet with your appointed guidance

officer, Claire Walsh, in order to confirm your place and grant funding for the

new course and update your details and support required. I am sorry if

this proved inconvenient, but one office holds all of your records for grant and

tracking purposes. However, if you wish to do job searches you can visit

any JET office in the city. If you wish to change your preferred JET

office and guidance officer to a more convenient location for you, this can be

arranged.

I do hope that this serves as a satisfactory response to

your complaint and we can continue to work together to ensure that you are able

to pursue your desired career plan.

Yours sincerely,

Lorraine

Elliott (Nee Hammond)

JET

Manager

Liverpool East JET Service

Neighbourhood Employment Services

Job Bank

4 Tunnel Road

Liverpool

L7 6QD

0151 233 6177

0151 233 6117

07834 843648

www.liverpooljet.org

2010

Year of Health and Wellbeing

www.2010healthandwellbeing.org.uk

From:

Liverpool Direct [mailto:Liverpool.Direct@liverpool.gov.uk]

Sent: 07 January 2010 12:18

To: JET

Subject: Re: Complaint/Fwd: Reminder/Fwd:

Update/Fwd: Complaint <<#22175-33652#>>

Your unique reference number is: 33652

Please include your unique reference number in all email

communication.

Dear Colleague,

Please could you assist

with the following enquiry, and then respond directly to the customer.

Yours Sincerely

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

Liverpool's Year of the Environment 2009 – Our city Our planet www.ourcityourplanet.org.uk

P Please consider the environment before printing this e-mail.

Thank you

Would you prefer to

receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the

easy online registration form.

— Original Message —

From: Erik Ribsskog <eribsskog@gmail.com>

Received: 05/01/10 10:36:54 o'clock GMT

To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Subject: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint

Hi,

I can't get JET to answer my e-mails, so I thought I could try to

complain about them to the Council.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Nov 16, 2009 at 8:25 PM

Subject: Reminder/Fwd: Update/Fwd: Complaint

To: Jet@liverpool.gov.uk

Hi,

I can't see that I've recieved an answer to this e-mail, so I'm sending

a reminder about this.

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 29, 2009 at 5:46 PM

Subject: Update/Fwd: Complaint

To: Jet@liverpool.gov.uk

Hi,

I got a call from Neo today, about that you were going to put me on the next

course now, in 'Basic Food Hygiene'.

But I haven't got an answer, to my complaint with you, why did your

representative call me, on her holyday from work?

And why do one of your representatives tell me that I have to go to

Jet, to change the course-date, when your call today shows that this isn't

right?

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 22, 2009 at 8:21 PM

Subject: Complaint

To: Jet@liverpool.gov.uk

Hi,

I called on Tuesday, regarding a 'Basic Food Hygenie'-course, that Walton Jet

put me on, after I was sent to Jet, from Working Links.

I found out, when I got your letter, that the course crashed with

another appointment I have at 3 pm, on Monday.

So I called, and spoke with Lorraine.

She was going to get someone to call me back, since I wanted to be put on the

next course.

Then she called me today, just to tell me that she took me off the

list.

And then she hang up, without listening to what I was saying, that I wanted to

be put on the next course.

So then I called Jet up, and spoke with Kate, who told me that Lorraine was on annual

leave, and that I had to go to the Jet office, to re-sign on the next course.

But why did Lorraine

call me, when she was on annual leave?

I've been having some problems with some communist-mob, or something, in Norway,

is this something to do with this?

Thanks in advance for help in advance, regarding finding out what's been going

on!

Yours sincerely,

Erik Ribsskog

______________________________________________________________________

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20. mai 2010

Jeg tror jeg får si meg ferdig med den her JET klagen nå. Det er vel ikke så mye mer jeg kan få gjort med den vel

17. mars 2010

Jeg sendte en ny e-post til JET

Google Mail – FW: Complaint about JET/Fwd: <<#22175-35989#>>

Erik Ribsskog

<eribsskog@gmail.com>

FW: Complaint about JET/Fwd: <<#22175-35989#>>

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Feb 8, 2010 at 5:15 PM

To:

"Elliott, Lorraine" <Lorraine.Elliott@liverpool.gov.uk>

Hi,

I think you twist things in you e-mail.

I understand that I have to go to Jet, to be put on a course.

But to be re-put on the next course, due to that I found out that I had another meeting that day, that I first didn't see, due to that I went to Jet straight from the dentist, and had a new gold-crone in my mouth, so I was a bit un-aware.

Then it should be enough to make a phone-call.

You don't take any consideration of this, in your e-mail, that I had to go to Walton, not to be put on a course, but simply just to change the course-date.

You don't seem to have any understanding for my complaint.

You answer like you think this is about the inital meeting at JET, which it isn't.

You obviously pretend to be stupid, and pretend not to understand this.

And for the other complaint.

You write that you don't belive what I'm saying in my complaint.

You don't belive that some called me saying they were you.

That's inpolite of you.

Please send this complaint to your manager.

And please try to improve your manners, I think you are to inpolite!

Sincerely,

Erik Ribsskog

On Mon, Feb 8, 2010 at 4:35 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk> wrote:

Dear Erik,

Your complaint has been forwarded to me

for response. I am sorry that you feel that your complaint has not been

taken seriously. Quality of service is a priority within the JET team

here in East Liverpool

and we consistently gain good feedback from customers about this.

I have considered your comments and complaints

at length and I don’t believe that any member of my team called

pretending to be me whilst I was out of the office, I simply believe that a

member of staff called, following my instructions to call you about re-booking you

on the course and there has been some confusion as a result. I am sorry

if this has caused you undue worry.

With regards to having to go to Walton, as

I mentioned in my previous e-mail, all newly registered clients are encouraged to

have in-depth guidance and support which will have been another reason why

you were urged to visit your appointed guidance officer there. We

appreciate that at times, in order for individuals to gain funding, there are processes

we all have to go through to ensure the funding is fair, approved and appropriate,

this may seem unnecessary, but we have to adhere to them when we are issuing public

money. We also have to pay for any cancellations if we are unable to fill

the available place at short notice.

As I mentioned in all former correspondence,

you can visit any office to undertake job searches and if you wish to change

your preferred JET office and guidance officer to a more convenient location,

this can be arranged.

With regards to the certificate, it was

sent out as soon as it was received. There is an external assessment

process that has to be undertaken before your exam result is verified and certificates

forwarded us.

Yours sincerely,

Lorraine Elliott

Lorraine

Elliott (Nee Hammond)

JET

Manager

Liverpool East JET Service

Neighbourhood Employment Services

Job Bank

4 Tunnel Road

Liverpool

L7 6QD

0151 233 6177

0151 233 6117

07834 843648

www.liverpooljet.org

2010

Year of Health and Wellbeing

www.2010healthandwellbeing.org.uk

From:

Liverpool Direct [mailto:Liverpool.Direct@liverpool.gov.uk]

Sent: 21 January 2010 01:05

To: Elliott, Lorraine

Subject: Re: Complaint about

JET/Fwd: <<#22175-35989#>>

Your unique reference number is: 35989

Please include your unique reference number in all email

communication.

Dear Colleague,

Please could you assist

with the following enquiry, and then respond directly to the customer.

Yours Sincerely

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

Liverpool's Year of the Environment 2009 – Our city Our planet www.ourcityourplanet.org.uk

P Please consider the environment before printing this e-mail.

Thank you

Would you prefer to

receive your council tax bill via e-mail? Go to www.liverpool.gov.uk

and complete the easy online registration form.

— Original Message —

From: Erik Ribsskog <eribsskog@gmail.com>

Received: 20/01/10 16:49:52 o'clock GMT

To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Subject: Complaint about JET/Fwd:

Hi,

I wanted to complain about JET, to the Council.

They don't seem to take it seriously, that their representatives are inpolite,

and say their managers names, on the phone.

Also, if one wants to resign, on the next course, since you find that

you have agreed a meeting, with the landlord, to collect the rent, on the same

day.

Then one have to take public transport back to Walton, and it isn't enought

with a phone-call, to just be re-put, on the next course.

This I think is silly.

They also use two months, to send course certificates, and only after

complaining not to have received one.

Hope you can send this to the right autorothy, that are responsible for JET.

Yours sincerely,

Erik Ribsskog

———- Forwarded

message ———-

From: Elliott, Lorraine

<Lorraine.Elliott@liverpool.gov.uk>

Date: Wed, Jan 20, 2010 at 4:30 PM

Subject: RE:

To: Erik Ribsskog <eribsskog@gmail.com>

Cc: "Debbazi, Lynne" <Lynne.Debbazi@liverpool.gov.uk>

Dear Erik,

Thank you for your comments. With

regards to having to go to Walton, all newly registered clients are encouraged to

have in-depth guidance and support which will have been another reason why

you were urged to visit your appointed guidance officer there.

As I mentioned in my previous

correspondence, you can visit any office to undertake job searches and if you

wish to change your preferred JET office and guidance officer to a more

convenient location, this can be arranged.

I will arrange to send your food hygiene

certificate to your home address.

Yours sincerely,

Lorraine Elliott (Nee Hammond)

JET Manager

Liverpool East JET Service

Neighbourhood Employment Services

Job Bank

4 Tunnel Road

Liverpool

L7 6QD

0151 233 6177

0151 233 6117

07834 843648

www.liverpooljet.org

2010 Year of Health and Wellbeing

www.2010healthandwellbeing.org.uk

From:

Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 19 January 2010 16:44

To: Elliott, Lorraine

Subject: Re: Good News

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DISCLAIMER:

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8. februar 2010

Nå fikk jeg endelig et kursbevis, fra JET, for et kurs jeg var på, for over to måneder siden

22. januar 2010

Jeg sendte en klage på JET til Liverpool City Council

Google Mail – Complaint about JET/Fwd:

Erik Ribsskog

<eribsskog@gmail.com>

Complaint about JET/Fwd:

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jan 20, 2010 at 4:48 PM

To:

Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I wanted to complain about JET, to the Council.

They don't seem to take it seriously, that their representatives are inpolite, and say their managers names, on the phone.

Also, if one wants to resign, on the next course, since you find that you have agreed a meeting, with the landlord, to collect the rent, on the same day.

Then one have to take public transport back to Walton, and it isn't enought with a phone-call, to just be re-put, on the next course.

This I think is silly.

They also use two months, to send course certificates, and only after complaining not to have received one.

Hope you can send this to the right autorothy, that are responsible for JET.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk>

Date: Wed, Jan 20, 2010 at 4:30 PM
Subject: RE:
To: Erik Ribsskog <eribsskog@gmail.com>
Cc: "Debbazi, Lynne" <Lynne.Debbazi@liverpool.gov.uk>

Dear Erik,

Thank you for your comments. With regards to having

to go to Walton, all newly registered clients are encouraged to have in-depth

guidance and support which will have been another reason why you were urged

to visit your appointed guidance officer there.

As I mentioned in my previous correspondence, you can visit

any office to undertake job searches and if you wish to change your preferred

JET office and guidance officer to a more convenient location, this can be

arranged.

I will

arrange to send your food hygiene certificate to your home

address.

Yours

sincerely,

Lorraine

Elliott (Nee Hammond)

JET

Manager

Liverpool East JET

Service

Neighbourhood

Employment Services

Job Bank

4 Tunnel

Road

Liverpool

L7

6QD

0151

233 6177

0151

233 6117

07834

843648

www.liverpooljet.org

2010

Year of Health and Wellbeing
www.2010healthandwellbeing.org.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 19 January 2010 16:44
To: Elliott,

Lorraine
Subject: Re: Good News

______________________________________________________________________

DISCLAIMER:

The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.

This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

______________________________________________________________________

20. januar 2010