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Jeg sendte en ny e-post til Elect

Gmail – Update/Fwd: Ingeus are satanic?/Fwd: New update/Fwd: Update/Fwd: self employment

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: Ingeus are satanic?/Fwd: New update/Fwd: Update/Fwd: self employment

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Apr 15, 2012 at 2:02 PM

To:
ralph.webster@elect.org.uk

Cc:
Paul Nesbit <PNesbit@ingeus.co.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, gudmundur.einarsson@efta.int

Hi,

I'm working a bit on my web-shop today, as well.

I was told by Ingeus, that you were an business-advisor.

But it says on your e-mail that you are a business-coach.

But I've run this shop, for almost two years now, so I'm used with taking desitions about it quick and independently.

So I'm not sure if I should involve you in all aspects of the running of the shop.

Since I'm used with changing things with it quite fast, and also perhaps to make a point of that this is my web-shop, which I had before I got on the Work Programme, and not Ingus'.

Just something I had on my mind.

Sorry if I send to many e-mails.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Apr 14, 2012 at 2:47 PM
Subject: Ingeus are satanic?/Fwd: New update/Fwd: Update/Fwd: self employment

To: ralph.webster@elect.org.uk
Cc: Paul Nesbit <PNesbit@ingeus.co.uk>

Hi,

I've also picked up now, on the tracking-cookie-programme, on my blog, that someone in Newcastle search on that Ingeus are satanic.

Is this why you don't want to help me get on that Job Centre-programme for self-employed people?

I feel a bit trapped here, first the Job Centre calls my business a hobby, instead of putting me on a programme for Self Employed people, and then I can't get out of the Work Programme, because like you say, the fact I'm on Ingeus means that I'm not eligable for the Jobcentre-programme.

But then you are ignorant I think.

You ignore what seems quite clear to me, that the jobcentre has made a mistake, by calling my e-business a 'hobby'.

They should have called a spade for a spade, (like we say in Norway), and called it a business.

This is like I'm trapped in a catch22 now, I think.

The jobs Ingeus offered me in Sunderland, did also have very strange job descriptions, (a job I got the job description for, by Mary Stevenson there, and it looked very like the web-shop I ran, but they wanted me to sell hair-gel, make a web-shop for it, and also provide custommer-service on the phone. It was like a 'funny slave-job', I think).

What is this Work Programme really.

Is this something New Age?

I also get a lot of stick by Ingeus, (by Paul Nesbit there), since I don't speak Finnish, even if very few Norwegians speak Finnish.

This is a bit like 'the Witches' by Roald Dahl I think.

Sorry if I'm being frank.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Apr 13, 2012 at 1:55 PM

Subject: Re: New update/Fwd: Update/Fwd: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

ok, I'll complete the worksheets and bring it to the next meeting then.

Thanks again for the help!

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 1:43 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik please make a start on the plan by completing the enclosed worksheets.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 13 April 2012 12:47
To: Ralph Webster
Subject: New update/Fwd: Update/Fwd: self employment

Hi,

I remember now, I've also been in contact with RBS, regarding a business-acount, for my e-business.

RBS wants a business-plan.

I think if I get a business-account then I'll also get some credit, which I could let me have more options when it comes to running the business.

Perhaps you could help me with making a business-plan, since I didn't learn about this on my economics-upper secondary line, etc., in Norway.

Just something I thought about now.

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Apr 13, 2012 at 10:45 AM
Subject: Re: Update/Fwd: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

I don't see the point in arguing about this.

I've contacted the Council for more information about income support.

So I guess I'll take it from there.

See you on the meeting on 24/4 then.

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 10:29 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik,

I repeat my previous statement, the mere fact that you are with Ingeus means that you are not eligible for the NEA scheme.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 12 April 2012 11:36
To: Ralph Webster
Cc: CONTACT-US; Contact-Us
Subject: Update/Fwd: self employment

Hi again,

maybe it's worth investigating if I could be on the programme you mentioned, with the Job Centre.

Since Ingeus/Elect don't have any founding.

I think it could be that the Job Centre were just ignorant, when they called my business a 'hobby'.

Since Ingeus seems to take it seriously.

Perhaps you could check out if I could go on the New Enterprice Allowance Scheme then, with the Jobcentre.

Because I'm not sure if what the Jobcentre did was right.

Calling my e-business just a 'hobby' doesn't seem like something thought throgh, I think.

I can't focus full-time on my e-business now, you see, since I also have to do my job-search.

So if I was on that programme, I could focus more on the e-business.

It's a bit odd that I have to be self-employed one day, and a normal job-seeker the next, when I go to the Job Centre, (like it is now, more or less), I think.

Best regards,

Erik Ribsskog

PS.

I also send a copy e-mail to EFTA, since I'm from Norway.

And to the Jobcentre/DWP.

Hope this is alright!

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 12, 2012 at 11:04 AM
Subject: Re: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

well, I don't know, maybe it was a mistake by the Jobcentre, to call my business, a 'hobby'.

That seems a bit strange to me now.

Maybe I should really be on income support, when I have a business like this?

Thanks for the files!

What's the agenda for the next meeting again, I was wondering, if it's ok to ask.

Best regards,

Erik Ribsskog

On Thu, Apr 12, 2012 at 10:55 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hello Erik,

Sorry about forgetting to send the attachment so here it is now although from what you’ve told me about your web site, it may not be very helpful to you.

Unfortunately, i do not know of any funding available to you at this present time and I can’t see anything happening in the short term either. With regards to a self-employed programme with the Job Centre, I think you must be alluding to the New Enterprise Allowance Scheme but the mere fact that you are with Ingeus tells me that you are not eligible for that scheme.

See you on the 24^th

Ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 10 April 2012 16:33
To: Ralph Webster
Subject: Re: self employment

Hi,

thanks for the e-mail!

I couldn't see any attachments, but the website is quite high ranked with Google, I think, so that's ok I guess.

I was at a programme with Sencia, some time back, and they started talking about founds for marketing, but the web-shop wasn't that good then, so I didn't want to market it already, at the beginning of last year.

So I think that was why I asked Ingeus about self-employed-programme, to check if there was similar founding-opertunities, for marketing, as Sencia mentioned.

Also I was wondering if I should be on a programme for self-employed people, with the Job-centre.

Since I've been working with this web-shop since the automn of 2010, I think it was, that is before I started to go to Ingeus, on the Work Programme.

So that might have been the reason for me being sent to Elect, because I asked Ingeus about the things mentioned above.

But I'll be there for the meeting, the week after next.

When it comes to the expenses, then the reason it isn't a profit for the web-shops, is that some of the costs are fixed, some are to do with samples for pictures, which I'd say is marketing, and some costs are like start-up-costs, since I've had to move between Liverpool and Sunderland, a couple of times, in the last months, due to Landlord-complaint-cases, etc.

But before the next meeting, I thought I could set up book-keeping, for each delivery, so to show the profit-margin better.

Just something I thought about after the meeting today.

Hope this is alright!

Best regards,

Erik Ribsskog

On Tue, Apr 10, 2012 at 4:10 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hi Erik,

I’m sending you information on search engine optimisation which you may find helpful in making your web site work better for you.

Our next meeting is at 11am on the 24^th at Ingeus, see you then.

Ralph

Ralph Webster

Business Coach

Exemplas

newcastle ingeus satanisk hm.PNG
79K

15. april 2012

Jeg sendte en ny e-post angående jobbsøking i England

Gmail – Ingeus are satanic?/Fwd: New update/Fwd: Update/Fwd: self employment

Erik Ribsskog
<eribsskog@gmail.com>

Ingeus are satanic?/Fwd: New update/Fwd: Update/Fwd: self employment

Erik Ribsskog

<eribsskog@gmail.com>

Sat, Apr 14, 2012 at 2:47 PM

To:
ralph.webster@elect.org.uk

Cc:
Paul Nesbit <PNesbit@ingeus.co.uk>

Bcc:
CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, gudmundur.einarsson@efta.int

Hi,

I've also picked up now, on the tracking-cookie-programme, on my blog, that someone in Newcastle search on that Ingeus are satanic.

Is this why you don't want to help me get on that Job Centre-programme for self-employed people?

But then you are ignorant I think.

You ignore what seems quite clear to me, that the jobcentre has made a mistake, by calling my e-business a 'hobby'.

They should have called a spade for a spade, (like we say in Norway), and called it a business.

This is like I'm trapped in a catch22 now, I think.

What is this Work Programme really.

Is this something New Age?

I also get a lot of stick by Ingeus, (by Paul Nesbit there), since I don't speak Finnish, even if very few Norwegians speak Finnish.

This is a bit like 'the Witches' by Roald Dahl I think.

Sorry if I'm being frank.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Apr 13, 2012 at 1:55 PM

Subject: Re: New update/Fwd: Update/Fwd: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

ok, I'll complete the worksheets and bring it to the next meeting then.

Thanks again for the help!

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 1:43 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik please make a start on the plan by completing the enclosed worksheets.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 13 April 2012 12:47
To: Ralph Webster
Subject: New update/Fwd: Update/Fwd: self employment

Hi,

I remember now, I've also been in contact with RBS, regarding a business-acount, for my e-business.

RBS wants a business-plan.

I think if I get a business-account then I'll also get some credit, which I could let me have more options when it comes to running the business.

Perhaps you could help me with making a business-plan, since I didn't learn about this on my economics-upper secondary line, etc., in Norway.

Just something I thought about now.

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Apr 13, 2012 at 10:45 AM
Subject: Re: Update/Fwd: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

I don't see the point in arguing about this.

I've contacted the Council for more information about income support.

So I guess I'll take it from there.

See you on the meeting on 24/4 then.

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 10:29 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik,

I repeat my previous statement, the mere fact that you are with Ingeus means that you are not eligible for the NEA scheme.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 12 April 2012 11:36
To: Ralph Webster
Cc: CONTACT-US; Contact-Us
Subject: Update/Fwd: self employment

Hi again,

maybe it's worth investigating if I could be on the programme you mentioned, with the Job Centre.

Since Ingeus/Elect don't have any founding.

I think it could be that the Job Centre were just ignorant, when they called my business a 'hobby'.

Since Ingeus seems to take it seriously.

Perhaps you could check out if I could go on the New Enterprice Allowance Scheme then, with the Jobcentre.

Because I'm not sure if what the Jobcentre did was right.

Calling my e-business just a 'hobby' doesn't seem like something thought throgh, I think.

I can't focus full-time on my e-business now, you see, since I also have to do my job-search.

So if I was on that programme, I could focus more on the e-business.

It's a bit odd that I have to be self-employed one day, and a normal job-seeker the next, when I go to the Job Centre, (like it is now, more or less), I think.

Best regards,

Erik Ribsskog

PS.

I also send a copy e-mail to EFTA, since I'm from Norway.

And to the Jobcentre/DWP.

Hope this is alright!

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 12, 2012 at 11:04 AM
Subject: Re: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

well, I don't know, maybe it was a mistake by the Jobcentre, to call my business, a 'hobby'.

That seems a bit strange to me now.

Maybe I should really be on income support, when I have a business like this?

Thanks for the files!

What's the agenda for the next meeting again, I was wondering, if it's ok to ask.

Best regards,

Erik Ribsskog

On Thu, Apr 12, 2012 at 10:55 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hello Erik,

Sorry about forgetting to send the attachment so here it is now although from what you’ve told me about your web site, it may not be very helpful to you.

Unfortunately, i do not know of any funding available to you at this present time and I can’t see anything happening in the short term either. With regards to a self-employed programme with the Job Centre, I think you must be alluding to the New Enterprise Allowance Scheme but the mere fact that you are with Ingeus tells me that you are not eligible for that scheme.

See you on the 24^th

Ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 10 April 2012 16:33
To: Ralph Webster
Subject: Re: self employment

Hi,

thanks for the e-mail!

I couldn't see any attachments, but the website is quite high ranked with Google, I think, so that's ok I guess.

I was at a programme with Sencia, some time back, and they started talking about founds for marketing, but the web-shop wasn't that good then, so I didn't want to market it already, at the beginning of last year.

So I think that was why I asked Ingeus about self-employed-programme, to check if there was similar founding-opertunities, for marketing, as Sencia mentioned.

Also I was wondering if I should be on a programme for self-employed people, with the Job-centre.

Since I've been working with this web-shop since the automn of 2010, I think it was, that is before I started to go to Ingeus, on the Work Programme.

So that might have been the reason for me being sent to Elect, because I asked Ingeus about the things mentioned above.

But I'll be there for the meeting, the week after next.

When it comes to the expenses, then the reason it isn't a profit for the web-shops, is that some of the costs are fixed, some are to do with samples for pictures, which I'd say is marketing, and some costs are like start-up-costs, since I've had to move between Liverpool and Sunderland, a couple of times, in the last months, due to Landlord-complaint-cases, etc.

But before the next meeting, I thought I could set up book-keeping, for each delivery, so to show the profit-margin better.

Just something I thought about after the meeting today.

Hope this is alright!

Best regards,

Erik Ribsskog

On Tue, Apr 10, 2012 at 4:10 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hi Erik,

I’m sending you information on search engine optimisation which you may find helpful in making your web site work better for you.

Our next meeting is at 11am on the 24^th at Ingeus, see you then.

Ralph

Ralph Webster

Business Coach

Exemplas

newcastle ingeus satanisk hm.PNG
79K

PS.

Her er vedlegget:

14. april 2012

Noen i Newcastle søker om at Ingeus, (hvor jeg er på the Work Programme), er sataniske. Hm

14. april 2012
Mer om Godtebutikken.net

13. april 2012

Jeg sendte enda en e-post i forbindelse med jobbsøking i England

Gmail – New update/Fwd: Update/Fwd: self employment

Erik Ribsskog
<eribsskog@gmail.com>

New update/Fwd: Update/Fwd: self employment

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Apr 13, 2012 at 1:55 PM

To:
Ralph Webster <ralph.webster@elect.org.uk>

Hi,

ok, I'll complete the worksheets and bring it to the next meeting then.

Thanks again for the help!

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 1:43 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik please make a start on the plan by completing the enclosed worksheets.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 13 April 2012 12:47
To: Ralph Webster
Subject: New update/Fwd: Update/Fwd: self employment

Hi,

I remember now, I've also been in contact with RBS, regarding a business-acount, for my e-business.

RBS wants a business-plan.

I think if I get a business-account then I'll also get some credit, which I could let me have more options when it comes to running the business.

Perhaps you could help me with making a business-plan, since I didn't learn about this on my economics-upper secondary line, etc., in Norway.

Just something I thought about now.

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Apr 13, 2012 at 10:45 AM
Subject: Re: Update/Fwd: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

I don't see the point in arguing about this.

I've contacted the Council for more information about income support.

So I guess I'll take it from there.

See you on the meeting on 24/4 then.

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 10:29 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik,

I repeat my previous statement, the mere fact that you are with Ingeus means that you are not eligible for the NEA scheme.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 12 April 2012 11:36
To: Ralph Webster
Cc: CONTACT-US; Contact-Us
Subject: Update/Fwd: self employment

Hi again,

maybe it's worth investigating if I could be on the programme you mentioned, with the Job Centre.

Since Ingeus/Elect don't have any founding.

I think it could be that the Job Centre were just ignorant, when they called my business a 'hobby'.

Since Ingeus seems to take it seriously.

Perhaps you could check out if I could go on the New Enterprice Allowance Scheme then, with the Jobcentre.

Because I'm not sure if what the Jobcentre did was right.

Calling my e-business just a 'hobby' doesn't seem like something thought throgh, I think.

I can't focus full-time on my e-business now, you see, since I also have to do my job-search.

So if I was on that programme, I could focus more on the e-business.

It's a bit odd that I have to be self-employed one day, and a normal job-seeker the next, when I go to the Job Centre, (like it is now, more or less), I think.

Best regards,

Erik Ribsskog

PS.

I also send a copy e-mail to EFTA, since I'm from Norway.

And to the Jobcentre/DWP.

Hope this is alright!

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 12, 2012 at 11:04 AM
Subject: Re: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

well, I don't know, maybe it was a mistake by the Jobcentre, to call my business, a 'hobby'.

That seems a bit strange to me now.

Maybe I should really be on income support, when I have a business like this?

Thanks for the files!

What's the agenda for the next meeting again, I was wondering, if it's ok to ask.

Best regards,

Erik Ribsskog

On Thu, Apr 12, 2012 at 10:55 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hello Erik,

Sorry about forgetting to send the attachment so here it is now although from what you’ve told me about your web site, it may not be very helpful to you.

Unfortunately, i do not know of any funding available to you at this present time and I can’t see anything happening in the short term either. With regards to a self-employed programme with the Job Centre, I think you must be alluding to the New Enterprise Allowance Scheme but the mere fact that you are with Ingeus tells me that you are not eligible for that scheme.

See you on the 24^th

Ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 10 April 2012 16:33
To: Ralph Webster
Subject: Re: self employment

Hi,

thanks for the e-mail!

I couldn't see any attachments, but the website is quite high ranked with Google, I think, so that's ok I guess.

I was at a programme with Sencia, some time back, and they started talking about founds for marketing, but the web-shop wasn't that good then, so I didn't want to market it already, at the beginning of last year.

So I think that was why I asked Ingeus about self-employed-programme, to check if there was similar founding-opertunities, for marketing, as Sencia mentioned.

Also I was wondering if I should be on a programme for self-employed people, with the Job-centre.

Since I've been working with this web-shop since the automn of 2010, I think it was, that is before I started to go to Ingeus, on the Work Programme.

So that might have been the reason for me being sent to Elect, because I asked Ingeus about the things mentioned above.

But I'll be there for the meeting, the week after next.

When it comes to the expenses, then the reason it isn't a profit for the web-shops, is that some of the costs are fixed, some are to do with samples for pictures, which I'd say is marketing, and some costs are like start-up-costs, since I've had to move between Liverpool and Sunderland, a couple of times, in the last months, due to Landlord-complaint-cases, etc.

But before the next meeting, I thought I could set up book-keeping, for each delivery, so to show the profit-margin better.

Just something I thought about after the meeting today.

Hope this is alright!

Best regards,

Erik Ribsskog

On Tue, Apr 10, 2012 at 4:10 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hi Erik,

I’m sending you information on search engine optimisation which you may find helpful in making your web site work better for you.

Our next meeting is at 11am on the 24^th at Ingeus, see you then.

Ralph

Ralph Webster

Business Coach

Exemplas

13. april 2012

Jeg sendte enda en ny e-post angående jobbsøking i England

Gmail – Business-account/Fwd: Business-account/Fwd: Private and Confidential

Erik Ribsskog
<eribsskog@gmail.com>

Business-account/Fwd: Business-account/Fwd: Private and Confidential

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Apr 13, 2012 at 12:58 PM

To:
Ralph Webster <ralph.webster@elect.org.uk>

Hi again Ralph,

sorry that I'm sending a lot of e-mails.

But this is as far as I got with the business-account, with RBS.

(This was last summer, as one can see).

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Jul 2, 2011 at 7:55 PM
Subject: Business-account/Fwd: Private and Confidential
To: Charlotte.Benson@rbs.co.uk

Hi,

could you please send this to your collegue Gary Beggs, RBS Liverpool, regarding a business-account?

I can't find my passport at the moment, but I have a driving license and/or utility-bills.

I don't have a business-plan, as of such, but it's regarding an up and running business, which I can bring the invoices for, to a business-account-meeting.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Benson, Charlotte (Group Customer Relations) <Charlotte.Benson@rbs.co.uk>

Date: Fri, Jan 7, 2011 at 10:05 AM
Subject: Private and Confidential
To: eribsskog@gmail.com

Dear Mr Ribsskog

Gavin Bridges has asked me to contact you after you raised concerns with Gavin's responses to your complaint raised about a debit card Point of Sale (POS) transaction.

I have fully reviewed the complaint file and I am satisfied that Gavin has provided you with a full and accurate explanation as to how POS transactions work. As Gavin has explained, this is not unique to RBS, but instead applicable to all POS transactions that take place within the global system.

I will ask Gavin to submit a formal response to you in writing detailing the content of the emails sent from 24-30 December 2010. You will be able to keep this for your records, and I hope it will provide you with a better understanding of how POS transactions work.

I am sorry I am unable to help you further, you will receive a letter from Gavin in due course.

Kind Regards.

Charlotte Benson

Team Manager, Group Customer Relations

RBS Gogarburn

Business House F

1st Floor

PO Box 1000

Edinburgh

EH1 1HQ

e-mail charlotte.benson@rbs.co.uk

The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB

Authorised and regulated by the Financial Services Authority.

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13. april 2012

Jeg sendte en ny e-post angående jobbsøking i England

Gmail – New update/Fwd: Update/Fwd: self employment

Erik Ribsskog
<eribsskog@gmail.com>

New update/Fwd: Update/Fwd: self employment

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Apr 13, 2012 at 12:46 PM

To:
ralph.webster@elect.org.uk

Hi,

I remember now, I've also been in contact with RBS, regarding a business-acount, for my e-business.

RBS wants a business-plan.

I think if I get a business-account then I'll also get some credit, which I could let me have more options when it comes to running the business.

Perhaps you could help me with making a business-plan, since I didn't learn about this on my economics-upper secondary line, etc., in Norway.

Just something I thought about now.

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Apr 13, 2012 at 10:45 AM
Subject: Re: Update/Fwd: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

I don't see the point in arguing about this.

I've contacted the Council for more information about income support.

So I guess I'll take it from there.

See you on the meeting on 24/4 then.

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 10:29 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik,

I repeat my previous statement, the mere fact that you are with Ingeus means that you are not eligible for the NEA scheme.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 12 April 2012 11:36
To: Ralph Webster
Cc: CONTACT-US; Contact-Us
Subject: Update/Fwd: self employment

Hi again,

maybe it's worth investigating if I could be on the programme you mentioned, with the Job Centre.

Since Ingeus/Elect don't have any founding.

I think it could be that the Job Centre were just ignorant, when they called my business a 'hobby'.

Since Ingeus seems to take it seriously.

Perhaps you could check out if I could go on the New Enterprice Allowance Scheme then, with the Jobcentre.

Because I'm not sure if what the Jobcentre did was right.

Calling my e-business just a 'hobby' doesn't seem like something thought throgh, I think.

I can't focus full-time on my e-business now, you see, since I also have to do my job-search.

So if I was on that programme, I could focus more on the e-business.

It's a bit odd that I have to be self-employed one day, and a normal job-seeker the next, when I go to the Job Centre, (like it is now, more or less), I think.

Best regards,

Erik Ribsskog

PS.

I also send a copy e-mail to EFTA, since I'm from Norway.

And to the Jobcentre/DWP.

Hope this is alright!

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 12, 2012 at 11:04 AM
Subject: Re: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

well, I don't know, maybe it was a mistake by the Jobcentre, to call my business, a 'hobby'.

That seems a bit strange to me now.

Maybe I should really be on income support, when I have a business like this?

Thanks for the files!

What's the agenda for the next meeting again, I was wondering, if it's ok to ask.

Best regards,

Erik Ribsskog

On Thu, Apr 12, 2012 at 10:55 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hello Erik,

Sorry about forgetting to send the attachment so here it is now although from what you’ve told me about your web site, it may not be very helpful to you.

Unfortunately, i do not know of any funding available to you at this present time and I can’t see anything happening in the short term either. With regards to a self-employed programme with the Job Centre, I think you must be alluding to the New Enterprise Allowance Scheme but the mere fact that you are with Ingeus tells me that you are not eligible for that scheme.

See you on the 24^th

Ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 10 April 2012 16:33
To: Ralph Webster
Subject: Re: self employment

Hi,

thanks for the e-mail!

I couldn't see any attachments, but the website is quite high ranked with Google, I think, so that's ok I guess.

I was at a programme with Sencia, some time back, and they started talking about founds for marketing, but the web-shop wasn't that good then, so I didn't want to market it already, at the beginning of last year.

So I think that was why I asked Ingeus about self-employed-programme, to check if there was similar founding-opertunities, for marketing, as Sencia mentioned.

Also I was wondering if I should be on a programme for self-employed people, with the Job-centre.

Since I've been working with this web-shop since the automn of 2010, I think it was, that is before I started to go to Ingeus, on the Work Programme.

So that might have been the reason for me being sent to Elect, because I asked Ingeus about the things mentioned above.

But I'll be there for the meeting, the week after next.

When it comes to the expenses, then the reason it isn't a profit for the web-shops, is that some of the costs are fixed, some are to do with samples for pictures, which I'd say is marketing, and some costs are like start-up-costs, since I've had to move between Liverpool and Sunderland, a couple of times, in the last months, due to Landlord-complaint-cases, etc.

But before the next meeting, I thought I could set up book-keeping, for each delivery, so to show the profit-margin better.

Just something I thought about after the meeting today.

Hope this is alright!

Best regards,

Erik Ribsskog

On Tue, Apr 10, 2012 at 4:10 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hi Erik,

I’m sending you information on search engine optimisation which you may find helpful in making your web site work better for you.

Our next meeting is at 11am on the 24^th at Ingeus, see you then.

Ralph

Ralph Webster

Business Coach

Exemplas

13. april 2012

Jeg sendte en ny e-post angående jobbsøking i England

Gmail – Update/Fwd: self employment

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: self employment

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Apr 13, 2012 at 10:45 AM

To:
Ralph Webster <ralph.webster@elect.org.uk>

Hi,

I don't see the point in arguing about this.

I've contacted the Council for more information about income support.

So I guess I'll take it from there.

See you on the meeting on 24/4 then.

Best regards,

Erik Ribsskog

On Fri, Apr 13, 2012 at 10:29 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Erik,

I repeat my previous statement, the mere fact that you are with Ingeus means that you are not eligible for the NEA scheme.

ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 12 April 2012 11:36
To: Ralph Webster
Cc: CONTACT-US; Contact-Us
Subject: Update/Fwd: self employment

Hi again,

maybe it's worth investigating if I could be on the programme you mentioned, with the Job Centre.

Since Ingeus/Elect don't have any founding.

I think it could be that the Job Centre were just ignorant, when they called my business a 'hobby'.

Since Ingeus seems to take it seriously.

Perhaps you could check out if I could go on the New Enterprice Allowance Scheme then, with the Jobcentre.

Because I'm not sure if what the Jobcentre did was right.

Calling my e-business just a 'hobby' doesn't seem like something thought throgh, I think.

I can't focus full-time on my e-business now, you see, since I also have to do my job-search.

So if I was on that programme, I could focus more on the e-business.

It's a bit odd that I have to be self-employed one day, and a normal job-seeker the next, when I go to the Job Centre, (like it is now, more or less), I think.

Best regards,

Erik Ribsskog

PS.

I also send a copy e-mail to EFTA, since I'm from Norway.

And to the Jobcentre/DWP.

Hope this is alright!

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 12, 2012 at 11:04 AM
Subject: Re: self employment
To: Ralph Webster <ralph.webster@elect.org.uk>

Hi,

well, I don't know, maybe it was a mistake by the Jobcentre, to call my business, a 'hobby'.

That seems a bit strange to me now.

Maybe I should really be on income support, when I have a business like this?

Thanks for the files!

What's the agenda for the next meeting again, I was wondering, if it's ok to ask.

Best regards,

Erik Ribsskog

On Thu, Apr 12, 2012 at 10:55 AM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hello Erik,

Sorry about forgetting to send the attachment so here it is now although from what you’ve told me about your web site, it may not be very helpful to you.

Unfortunately, i do not know of any funding available to you at this present time and I can’t see anything happening in the short term either. With regards to a self-employed programme with the Job Centre, I think you must be alluding to the New Enterprise Allowance Scheme but the mere fact that you are with Ingeus tells me that you are not eligible for that scheme.

See you on the 24^th

Ralph

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 10 April 2012 16:33
To: Ralph Webster
Subject: Re: self employment

Hi,

thanks for the e-mail!

I couldn't see any attachments, but the website is quite high ranked with Google, I think, so that's ok I guess.

I was at a programme with Sencia, some time back, and they started talking about founds for marketing, but the web-shop wasn't that good then, so I didn't want to market it already, at the beginning of last year.

So I think that was why I asked Ingeus about self-employed-programme, to check if there was similar founding-opertunities, for marketing, as Sencia mentioned.

Also I was wondering if I should be on a programme for self-employed people, with the Job-centre.

Since I've been working with this web-shop since the automn of 2010, I think it was, that is before I started to go to Ingeus, on the Work Programme.

So that might have been the reason for me being sent to Elect, because I asked Ingeus about the things mentioned above.

But I'll be there for the meeting, the week after next.

When it comes to the expenses, then the reason it isn't a profit for the web-shops, is that some of the costs are fixed, some are to do with samples for pictures, which I'd say is marketing, and some costs are like start-up-costs, since I've had to move between Liverpool and Sunderland, a couple of times, in the last months, due to Landlord-complaint-cases, etc.

But before the next meeting, I thought I could set up book-keeping, for each delivery, so to show the profit-margin better.

Just something I thought about after the meeting today.

Hope this is alright!

Best regards,

Erik Ribsskog

On Tue, Apr 10, 2012 at 4:10 PM, Ralph Webster <ralph.webster@elect.org.uk> wrote:

Hi Erik,

I’m sending you information on search engine optimisation which you may find helpful in making your web site work better for you.

Our next meeting is at 11am on the 24^th at Ingeus, see you then.

Ralph

Ralph Webster

Business Coach

Exemplas

13. april 2012

Mer fra Godtebutikken.net

13. april 2012

Jeg sendte en ny e-post angående jobbsøking i England

Gmail – Your ref: 30345737

Erik Ribsskog
<eribsskog@gmail.com>

Your ref: 30345737

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Apr 12, 2012 at 5:35 PM

To:
gudmundur.einarsson@efta.int

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 12, 2012 at 5:33 PM
Subject: Your ref: 30345737
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I got your letter about this complaint today.

I'm still not sure how income support is supposed to work.

I went to the Jobcentre in March 2007, and informed them that I'd got a new job.

The topic of income support wasn't discussed in that meeting.

And it would also be difficult to discuss this then, because I didn't get a fixed monthly income, but a provision-based income, which varied from month to month.

So I would use almost all my time and energy to get an ok income, in the first months, in this job.

Packaging was also a new field for me, so I really had to work hard, and I don't remember the correspondance with the Council in detail.

I ask you if I was eligable for Income Support, for the years 2007 and 2008, in 2009 or 2010.

And then you say it's to late to ask.

But this makes no sense to me, because I can't say I knew how to go forward to get income-support.

I haven't been aware of this, before I started wondering about this, around 2009 and 2010.

I'm from Norway, and I've heard that one can only be three months unemployed, before one get ones first job in the UK.

So I was just happy that I got a job, if you see what I mean.

And was a bit worried that it would be inpolite of me, to go to the Jobcentre, and ask for income-support.

What would people who heard this think, I guess I thougt.

So I don't think it's unreasonable that I bring up this a bit late, since I'm from Norway and don't know the rules for income-support.

I'm in an almost similar situation now, with my web-shop.

But I'm at the same time at Ingeus and the Work Programme, and recieve Job Seekers Benefit.

But now I have to run my business and also apply for new jobs.

So it's a bit harder to focus on my business now, than it was in 2007 and 2008.

Could I get income support now you think, for my e-business?

How should I go forward.

I thought I would have to pay more than the around twelve pounds I pay a month, in arrears.

So this complaint-case is almost academic now I think, since it's not a big amount, due to this it doesn't mean that I lose control on my budget.

I wasn't aware of that the amount to pay for this would be that low.

So it's maybe better to look forward, I think.

Could you please send me a folder about income-support, since I think my situation now is a bit tricky since I have to be both unemployed and self-employed at the same time, if you see what I mean.

Thanks again for your reply!

Yours sincerley,

Erik Ribsskog

PS.

I also send a copy to EFTA, since I'm from Norway and have started to update them about the situation with Ingeus/Elect.

Hope this is alright!

12. april 2012