Stikkord: Liverpool City Council

Jeg sendte enda en e-post til LHT

Update/Fwd: Complaint/feedback

Erik Ribsskog Wed, May 22, 2013 at 11:53 AM

To: LHT Customer Service

Cc: “revenue.service” , Liverpool Direct , Contact-Us

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Hi,

also, I’ve worked in retail in Norway, for fifteen years, and ten of

these years where in different management-roles.

And from this carriere, I remember it wasn’t considered ‘kosher’ to

chew chewing-gum, while in the area where the custommers were.

But I couldn’t help noticing that Becky was chewing chewing-gum yesterday.

Also to the Council, you library in Spellow, have some gates to the

second floor that has a poster on them, that one should close the

gates, due to children.

But almost noone closes them, maybe due to that the gate is a bit

akward to close, and the gate hasn’t been oiled, so it makes a load

sound, when one close it.

(The gate to the stairs to the right, when one enters the library).

Also the library for Walton and Fazakerly, (which I’ve now found is

open on days that the Spellow library is closed).

They didn’t let me log on, after I rebooted, yesterday.

A new library-lender, got my computer.

But I’ve used the computers at Sunderland City Library and Liverpool

Central Library.

(These libraries, (and Spellow Library), have the same log on system,

it seems to me).

But one are supposed to get two minutes, two log on again, before a

new lender gets ones computer.

I didn’t get that yesterday.

Also on one of your computers the internet went very slow, and it had

a trojan or something on it, it seemed.

Also to the Jobcentre:

On Monday, a woman in her 50’s with a greyish colour in her face, in

the reception-desk, (that one go to, to get a note, for the woman in

the reception-window).

She didn’t manage the queue fine, I think.

When I got to the Jobcentre in Aintree, on Monday.

It was a postman there and a water-dispenser-supplier, it seemed.

I couldn’t figure out what the postman did there.

He hang around in the queue-area with a mate, it seemed.

So I stood by the Jobseeker-machine, for a while.

And then the postman and his mate went out, it seemed.

Then I placed myself in the queue, behind the

water-dispenser-supplier, (I think he was).

The Jobcentre-woman started chatting with the supplier.

Then she suddently asked me what I wanted.

And I explained I wanted a new call-back from Birkenhead Benefit

Centre, since I hadn’t gotten a call-back, Monday morning.

And that my mobile was out of credit and low on battery since I

haven’t gotten my fourtnightly jobseekers allowance-payments since the

middle of April.

Things like this I explained about while the supplier also stood by

the desk there.

So this was a bit indiscrete, I think.

I’ve gone to three years business-school, (handel og kontor), in

Norway, from 1986 to 1989, and the first year I worked one week at the

company Kontorland, in Drammen, in Norway.

(As part of the education).

There they went to the post-office every day, I remember.

The post-man didn’t go there.

Why is the post-man in the queue for the clients at the Jobcentre.

And also the water-dispenser supplier.

Doesn’t these suppliers have their own enterance-door, I was wondering.

This seems a bit odd to me at least.

I would think that line really was for the jobseekers, and not for the

Jobcentre suppliers.

And shouldn’t the woman who manages the queue finish serving one

person before she serves the next?

I’ve read about something called ‘street theater’, on the internet.

Was this some street theater or did someone plan to film a movie or

something there, I was wondering a bit.

Hm.

Just by the way, since I was already sending an e-mail to LHT, and

with updates to the Council and the Jobcentre.

Best regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog

Date: Wed, 22 May 2013 11:09:28 +0100

Subject: Complaint/feedback

To: LHT Customer Service

Cc: Benefits Service ,

Contact-Us

Hi,

I was at your office in Walton Road yesterday regarding a voucher for

the food bank.

The Jobcentre have stopped my jobseekers-allowance since the middle of

April, (for some reason to do with that I have a small webshop, that

they want to see the book-keeping for, it seems).

I read in your publication Moneywise Spring 2013 about that housing

associations can give people vouchers for the food-bank.

I went to your office in the afternooon, (after I was at the library

to check my e-mails etc), and was told by Duty Manager Sally Muscat,

(I think her name was), to go to St. Andrews church near the pub Black

Bull.

I thought I knew where this was.

(Since I used to live in Mandeville St., some years ago).

But it turned out the pub I thought the duty manager meant was Black House.

And the church next to that pub is called St. Mary’s.

So I went back to LHT in Walton Road, to get more presice directions.

I also explained to Jackie there that I thought it would be a bit

silly to go there, without a voacher.

Jackie explained that vouchers for the food bank was something LHT had

planned to start with, but didn’t start with anyway, for some reason.

Becky there called, and found out that I had to go to the Citizens

Adivce Bureau, to get the voucher.

(The one in Walton Road).

I think there is a pub named Black Bull in Aintree.

So I think the Duty Manager sent me on a thirthy minute walk without

any real meaning.

(Since I didn’t have the voucher.

And since the food-bank was in Norris Green the next time, Becky found out).

So this I wanted to complain about.

Like I told Jackie I’ve mostly eaten rice and bread in May, since I

haven’t gotten any jobseekers allowance this month.

I explained that the one stop shop in Walton, had given me the phone

number for the food-bank, (I think it must have been).

This was on Monday.

I went to the Jobcentre in Aintree, and Nicky in the reception window

there told me to go to the One Stop Shop, (Council), to get the

mentioned voucher, for the food-bank.

This was wrong information it seemed.

I explained both to Nicky at the Jobcentre and to a ‘French-acting’

blonde woman in her 30’s or 40’s at the One Stop Shop, that I didn’t

have any more credit on my mobile.

Still they didn’t help me with calling this number.

(A number which I was given both by Nicky and the One Stop Shop.

233 3053.

This wasn’t the right info it seemed, they should have made me a

voucher or sent me to the Citizens Advice Bureau.

Or at least lent me the phone).

I was offered to call the Jobcentre from LHT.

And they said they’d gotten the book-keeping on Monday.

Even if Nicky copied the book-keeping on Thursday, two weeks ago, tomorrow.

So I have to call back on Friday, to hear about the Jobcentre desition.

Anne at the Jobcentre told me this.

She also said they’d try to call me three times on my mobile.

But I have to save on the battery since I have no electricity now,

since the Jobcentre stopped my allowance, without a warning even.

My web-shop only sells ocationally, so I don’t have much income, (if

at all), from it.

I also was at the Jobcentre in Aintree on Friday, last week.

And then Linda there told me they’d call me from Birkenhead Benefit

Centre on Monday morning.

And I kept my phone on from around 8 AM to around 11.30 AM, but noone called.

I got a bag of food, from Jackie at LHT.

And I didn’t want to go to CAB with a bag of food, so I’m going there

later today.

Since the food I got was for one or two days.

But that was very kind of LHT, in this unfortunate situation, that I’m in.

I just wanted to update about a bit about this.

Hope this is alright!

Thanks again for the food and the phone-call.

A study-mate of mine from Norway has said he could borrow me some

money, but he hasn’t sent any yet, on PayPal.

So I’m going to the CAB later today.

After I’ve done my jobsearch, etc.

Just as an update/complaint, and as feedback.

Thanks again for the food!

Yours sincerely,

Erik Ribsskog

22. mai 2013
Her kan man se det, at Liverpool City Council, de svarer på e-poster, innen 24 timer, (mens the Jobcentre, de bruker ti arbeidsdager, for å svare, på en e-post)

PS.

Her er mer om dette:

http://johncons-mirror.blogspot.co.uk/2013/05/jeg-sa-na-at-jobcentre-bruker-ti-dager.html

2. mai 2013
Jeg sendte en e-post til Liverpool City Council

Gmail – To: A. Moore, Revenue Officer

Erik Ribsskog
<eribsskog@gmail.com>

To: A. Moore, Revenue Officer

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 2, 2013 at 8:37 PM

To:
Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I’m refering to your letter of 29/4, (with reference 30345737), which I recieved today.

There is a lot of files, to do with this case.

And I must admit that I’ve only browsed through the files you sent now.

You said you sent me a letter, in March 2007, to ask me to confirm, that I’d gotten a new job.

This is some years back.

But I can’t remember getting this letter.

You also write that you took me to court, in 2008.

This was news to me, (I must admit).

To do with another court-case, (my case against the Landlord, at Liverpool County Court), I didn’t get a letter, when living in Leather Lane.

Because there I didn’t have a letter-hole, in my door.

But letters for all tenants, (nine flats), where just put under the enterance-door, for the building, (Hope Chambers/5 Leather Lane).

So I wanted to note that letters to me, sometimes disappeared, when I lived in Leather Lane.

And I’ve gone to business-school, so I don’t understand how I could not have replied to the mentioned letter, in 2007.

So I guess it could have been tempered with, or something, (since other letters disappeared, and I didn’t get them, when I lived at this address).

In one of the files, it’s also mentioned that you removed my debt, from Jacobs bailiffs, due to your ‘poverty policy’.

This wasn’t made clear to me at the time.

And I think this sounds a bit desending.

To you call all unemployed people poor?

This puzled me, at the time, why you moved the debt.

And I think it’s inpolite to call people poor, like this.

Is this to do with my complaint against Lifestyles Gym, (which is Council-owned), from 2007?

Are you doing some kind of vendetta?

The Jobcentre have stopped my allowance now, (for some reason), so I’m not sure if you are going to the money, from JCP.

(Because I noticed that this debt is now going to be withdrawn from the Jobcentre.

Because they have sent me a letter about this, last week).

I don’t think it’s any point in sending this to the LGO, because I don’t have much confidence in them, to be honest.

But I wanted to make these comments, for the record, so to speak.

I’m going to the Jobcentre in Aintree, tomorrow, to borrow their phone, to call Birkenhead Benefit Centre.

So hopefully I’m going to get the allowance back, so that you get your money.

And I’ve also been in your Municipality Building, the other week, and set up a direct debit, for the new council tax, that unemployed people have to pay some of.

So if I get my Jobseekers allowance again, then you are going to get these money, from the end of May, on direct debit, and then every month, untill January, next year, I think it was.

I think it’s a bit tricky finding out when the last date one can apply for Council Tax-benefit is.

But I guess I’ve gotten to comment about that now.

So I’m just writing this for the record, so to speak.

And I hope this problem with the Council Tax, is going to get sorted, in the future, if I get my Jobseekers Allowance back, and then a job, etc.

(I’m also trying to build up two small businesses).

We’ll see.

Thanks for the help with this.

Regards,

Erik Ribsskog

2. mai 2013
Jeg fikk et brev fra Liverpool City Council

2. mai 2013
Jeg fikk et brev fra Liverpool City Council

2. mai 2013
Jeg sendte en ny e-post til Liverpool City Council

Gmail – To: Anthony Battle. Ref.: 10055749

Erik Ribsskog
<eribsskog@gmail.com>

To: Anthony Battle. Ref.: 10055749

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Apr 26, 2013 at 12:37 PM

To:
Benefits Service <benefits.service@liverpooldirectlimited.co.uk>

Cc:
LHT Customer Service <csc@lht.co.uk>

Bcc:
Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Runcorn Office <runcornoffice@taroe.org>

Hi,

I’m refering to your letter from 24/4, which I recieved today.

There has really been no change in my circumstances or income.

So I’m not sure what you are refering to.

I still only have my Jobseekers Allowance.

I have two small business, (web shop and book-publishing).

Like I’ve updated you about earlier.

But so far, the expenses have been higher that then income, for this businesses, so they are in minus, and I haven’t had any income from them.

(I think I’ve sent you the book-keeping, for these small businesses, a few months ago).

Could you please inform me what initiated your mentioned letter.

Then perhaps it would be easier for me to explain.

Yours sincerely,

Erik Ribsskog

2 attachments

benefit 1.jpg
155K

benefit 2.jpg
80K

PS.

Her er vedleggene:

26. april 2013
Jeg fikk et brev fra Liverpool City Council

26. april 2013
Jeg sendte en ny e-post til Liverpool Direct

Gmail – Your Email Enquiry <<#22175-296085#>>

Erik Ribsskog
<eribsskog@gmail.com>

Your Email Enquiry <<#22175-296085#>>

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Apr 25, 2013 at 10:25 PM

To:
Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

Cc:
LHT Customer Service <csc@lht.co.uk>, Info <info@tpas.org.uk>, Runcorn Office <runcornoffice@taroe.org>, “emb.london” <emb.london@mfa.no>

Hi,

yes, I copy all these e-mails, to my Landlord, (like you probably can see), so they know what’s going on.

There was also another episode, at around 2.30 PM today.

When I was going to the Jobcentre, in Aintree, for my sign-on-meeting.

And then, the mentioned neighbor survailed, the Court.

And started talking to me, through the letter-box, in his door.

I didn’t understand what he was saying, at all.

He opened the door, and said some stuff, which I didn’t understand, at all.

So I just told him to take his tablets.

(Since he has mentioned his tablets earlier.

So I guess he has some kind of disease, that makes him speak un-clear, when he isn’t taking his tablets.

Something like this).

So I just tell him to remember to take his tablets now.

I then went to the city centre, after I had been, at the Jobcentre.

And I thought about sending you an update-email, from the Central Library.

But the World Museum, (where the central library has been the last year or so, I think).

They told me, that ‘their’ library was closed.

And the closest was now in Toxteth.

(Until the new libary opens, on 17/5, the museum-woman said).

Is it right that it is now no central library, for many weeks?

Or where the World Museum just joking?

The museum info-woman wondered if I wanted the library-times, for Toxteth and Kensington.

But when I asked her were the new enterance, for the new library, was going to be.

Then she just said they didn’t run the library.

The Council did, we agreed.

So I send about this to you now.

I noticed that it said ‘library’ on the facade, of a building, (of Scotland Rd, in the City Centre), when I took the bus.

So I thought the new library had opened.

But couldn’t find the enterance-door, and asked in the World Museum; (since they used to have this library).

Just something I thought about at the moment.

I didn’t want to go straight home, after the Jobcentre-meeting.

Since this mentioned neighbor, is very aggressive, at the moment, I think.

When I got home, the electricity-cabinet, stood wide open.

(I’ve earlier reported to my Landlord, that this cabinet isn’t possible to lock).

And some square, white material of some kind, had been put, through the letter-hole, in my door.

So I guess it could have been the mentioned neighbor, that had gone bananas.

Who knows.

I just write about that, in this e-mail.

I don’t want to have a war, with this ‘mad cows disease’-neighbor, (I think I almost have to call him).

Thanks for the e-mail anyway.

Best regards,

Erik Ribsskog

On Thu, Apr 25, 2013 at 6:28 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:

Your email reference number is: 296085

Dear Mr. Ribsskog,

Thank you for your e-mail about your neighbour.

You would need to report the matter to the anti social behaviour department of your housing association.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Shirley

Email: liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 25/04/13 12:02:08 o’clock BST
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

CC:LHT Customer Service <csc@lht.co.uk>
Subject: Re: Your Email Enquiry

Hi,

thank you for your e-mail!

I thought this was a medical problem, and that the neighbor has mad cows disease, or something.

But I just woke up now, and it seems the neighbor is acting like a criminal now.

I sleep with my window open, to get fresh air.

And I suddently heard load screaming, and went to look out the window.

And then the ‘mad cows disease’-guy, went towards the street again.

I wonder why he goes on my door, all the time.

(And asks silly questions).

And was also alarmed by the screaming.

So I took some photographs.

The other guy then came back with some milk.

(I guess he must have been to a local shop.

Since he wasn’t gone long).

Then the ‘milk-guy’ said to the old guy, that the old guy was a ‘scrub’.

That the old guy smelled down the place.

(Something like this).

And that he knocked on his door, all the time.

And that if he had done that on the street, he would have knocked him down.

(Something like this).

The young ‘milk-guy’ then went to his flat.

And the old guy followed him, and showed him a key, (or something), and said he would smash his car.

(Or something like that).

So the old guy just pretends he has mad cows disease, I think.

He’s really a criminal, (or something), I think.

If I send crime-reports to the Police, then they never reply.

I’ve sent them lot’s of crime-reports regarding personalised harassing e-mails, which I really get a lot of, in periods, for some reason.

But the Police never reply.

But I send a copy e-mail to the Norwegian embassy, since I’m from Norway.

And I attach the photographs I took, after I got out of my bed, due to the mentioned noise.

Thanks again for the reply!

Best regards,

Erik Ribsskog

On Thu, Apr 25, 2013 at 10:34 AM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:

Your email reference number is: 296085

Dear Erik

Thank you for your e-mail. If your neighbour is harassing you I would suggest you phone the police regarding this.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Hollie

Email: liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 24/04/13 10:18:28 o’clock BST
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

CC:LHT Customer Service <csc@lht.co.uk>
Subject: Re: Update/Fwd: What’s wrong with neighbour?

Hi,

thank you for your e-mail.

I also sent you a second update about this, at 10.21 AM yesterday.

Since I think you reply to the first update, (in the subject-line, in your e-mail, from today).

I’ve now tried to let calling-phone hang out of the calling-mounting, on the wall.

To try to turn the calling off, since the neighbour is on my door, ‘all the time’, with silly questions.

I’m not sure if this is why I haven’t been woken up today.

Perhaps this makes the calling not work.

When I lived in Oslo, I had to cut of the wire, to the calling, since the door-bell-panel, by the enterance, to the building, (owned by my employer ICA), that I lived in, was distroyed, (for months or if it was years), so visitiors would always press ‘all’ the door-bells, without knowing who’s door-bell it was.

So I had to cut of the wire to the calling there, in the end, since people I didn’t know, called on my calling, all the time.

I hope I don’t have to do that here, due to this ‘crazy’ neighbour.

We’ll see.

Best regards,

Erik Ribsskog

On Wed, Apr 24, 2013 at 8:45 AM, Liverpool Direct <liverpool.direct@liverpool.gov.uk> wrote:

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will aim to respond to you within 24 hours, but please note that during busy periods it may take up to three working days to reply to you. In the mean time, you will be able to find the answers to lots of questions on our website: www.liverpool.gov.uk.

Please do not reply to this e-mail as it has been generated automatically.

Thank you

Liverpool Direct Limited

Company of the Year Liverpool Direct Limited, North of England Business Excellence.

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25. april 2013

Jeg sendte en tredje e-post til Liverpool Direct

Gmail – Your Email Enquiry <<#22175-296085#>>

Gmail

Erik Ribsskog
<eribsskog@gmail.com>

Your Email Enquiry <<#22175-296085#>>

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Apr 25, 2013 at 12:44 PM

To:
Careline Adults Services <Carelineadultservices@liverpooldirectlimited.co.uk>

Cc:
Liverpool Direct <liverpool.direct@liverpool.gov.uk>

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 25, 2013 at 12:00 PM
Subject: Re: Your Email Enquiry <<#22175-296085#>>
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
Cc: LHT Customer Service <csc@lht.co.uk>

Hi,

thank you for your e-mail!

I thought this was a medical problem, and that the neighbor has mad cows disease, or something.

But I just woke up now, and it seems the neighbor is acting like a criminal now.

I sleep with my window open, to get fresh air.

And I suddently heard load screaming, and went to look out the window.

And then the ‘mad cows disease’-guy, went towards the street again.

I wonder why he goes on my door, all the time.

(And asks silly questions).

And was also alarmed by the screaming.

So I took some photographs.

The other guy then came back with some milk.

(I guess he must have been to a local shop.

Since he wasn’t gone long).

Then the ‘milk-guy’ said to the old guy, that the old guy was a ‘scrub’.

That the old guy smelled down the place.

(Something like this).

And that he knocked on his door, all the time.

And that if he had done that on the street, he would have knocked him down.

(Something like this).

The young ‘milk-guy’ then went to his flat.

And the old guy followed him, and showed him a key, (or something), and said he would smash his car.

(Or something like that).

So the old guy just pretends he has mad cows disease, I think.

He’s really a criminal, (or something), I think.

If I send crime-reports to the Police, then they never reply.

I’ve sent them lot’s of crime-reports regarding personalised harassing e-mails, which I really get a lot of, in periods, for some reason.

But the Police never reply.

But I send a copy e-mail to the Norwegian embassy, since I’m from Norway.

And I attach the photographs I took, after I got out of my bed, due to the mentioned noise.

Thanks again for the reply!

Best regards,

Erik Ribsskog

On Thu, Apr 25, 2013 at 10:34 AM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:

Your email reference number is: 296085

Dear Erik

Thank you for your e-mail. If your neighbour is harassing you I would suggest you phone the police regarding this.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Hollie

Email: liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 24/04/13 10:18:28 o’clock BST
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

CC:LHT Customer Service <csc@lht.co.uk>
Subject: Re: Update/Fwd: What’s wrong with neighbour?

Hi,

thank you for your e-mail.

I also sent you a second update about this, at 10.21 AM yesterday.

Since I think you reply to the first update, (in the subject-line, in your e-mail, from today).

I’ve now tried to let calling-phone hang out of the calling-mounting, on the wall.

To try to turn the calling off, since the neighbour is on my door, ‘all the time’, with silly questions.

I’m not sure if this is why I haven’t been woken up today.

Perhaps this makes the calling not work.

When I lived in Oslo, I had to cut of the wire, to the calling, since the door-bell-panel, by the enterance, to the building, (owned by my employer ICA), that I lived in, was distroyed, (for months or if it was years), so visitiors would always press ‘all’ the door-bells, without knowing who’s door-bell it was.

So I had to cut of the wire to the calling there, in the end, since people I didn’t know, called on my calling, all the time.

I hope I don’t have to do that here, due to this ‘crazy’ neighbour.

We’ll see.

Best regards,

Erik Ribsskog

On Wed, Apr 24, 2013 at 8:45 AM, Liverpool Direct <liverpool.direct@liverpool.gov.uk> wrote:

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will aim to respond to you within 24 hours, but please note that during busy periods it may take up to three working days to reply to you. In the mean time, you will be able to find the answers to lots of questions on our website: www.liverpool.gov.uk.

Please do not reply to this e-mail as it has been generated automatically.

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Liverpool Direct Limited

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25. april 2013

Jeg sendte enda en e-post til Liverpool Direct

Gmail – FW: RE: New update/Fwd: Update/Fwd: What’s wrong with neighbour?

Erik Ribsskog
<eribsskog@gmail.com>

FW: RE: New update/Fwd: Update/Fwd: What’s wrong with neighbour?

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Apr 25, 2013 at 12:39 PM

To:
Careline Adults Services <Carelineadultservices@liverpooldirectlimited.co.uk>

Cc:
Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I’ve already sent an e-mail, to Hollie, at Liverpool Direct, about this, today.

Since there was an episode, involving this neighbor, in the court, (outside my window), today.

So I’m going to forward you that mentioned e-mail, (to Hollie, at Liverpool Direct), right now.

Hope this is alright!

Best regards,

Erik Ribsskog

On Thu, Apr 25, 2013 at 10:28 AM, Careline Adults Services <Carelineadultservices@liverpooldirectlimited.co.uk> wrote:

Dear Erik

Thank you for your recent e-mail.

Please will you provide the name of the neighbour that you are concerned about.

Should you have any further enquiries please do not hesitate to contact us.

— Original Message —
From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
Received: 25/04/13 08:24:58 o’clock UTC
To: <CarelineAdultServices@liverpooldirectlimited.co.uk>

Subject: RE: New update/Fwd: Update/Fwd: What’s wrong with neighbour?

Your email reference number is: 295814

Dear Colleague,

Please could you assist with the following enquiry, and then respond directly to the customer.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Marie

Email: liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 24/04/13 07:46:08 o’clock UTC
To: <liverpool.direct@liverpool.gov.uk>

CC:<csc@lht.co.uk>
Subject: New update/Fwd: Update/Fwd: What’s wrong with neighbour?

Hi,

now the guy in number 9 was on my door again, twice.

First at 9.50 AM.

All his clocks were set five minutes wrong now.

So I think he must have set them wrong himself, since he’s bored, or something.

To try to be interesting, or something, to his neighbours.

Then he was back on my door again, at 10.10 AM.

And I screamed the time, through the door.

And he said ‘tha mate’, (or something like that).

But is this guy senile, you think?

Why does he need to ask for the time, three times a day?

What do you think is the reason for this strange behaviour?

And he walks around without trousers sometimes, (like one can see on one of the attached photographs).

So he needs special care, or something.

People who helps him get dressed, etc.

And he terrorises me almost, (I have to say), because he doesn’t know the time, all the time.

How can three clocks be wrong, at the same time?

Then the neighbour set the clocks wrong himselves, I think.

He shouldn’t need help from his neighbours, to know what the time is, I think.

Then it’s something wrong with him, I think.

Don’t you agree on this?

Perphaps the Council could give this guy some help with his problems?

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Apr 23, 2013 at 8:35 AM
Subject: Update/Fwd: What’s wrong with neighbour?
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>
Cc: LHT Customer Service <csc@lht.co.uk>

Hi,

now this neighbour woke me up again.

He always wonder if his watch and two white plastic-clocks are set right.

I think he must set them a lot himselves, because once they were half an hour wrong.

And then I had to set all three of them.

One of the white clocks lacks a pin to set it.

But the neighbour then just took the pin out of the other white clock.

So he really knows how to set the clocks, I think.

Maybe he is just lonely.

Who knows.

But I’m not educated as a ‘baby-sitter’ for senil people.

He should get help from people who understand his challenges, I think.

He also speaks un-clear, and have problems understanding what people say, I think.

So it isn’t easy communicating with him.

He now goes on my door at least once a day wondering about if his two clocks and one watch, are set right.

I even had to set his watch to the right time, the other day.

It was half an hour wrong.

He needs to know when to take his tablets, he said.

Something like that.

But he should get help from people who are educated within medicine, I think.

His neighbours have their cores to do, and can’t be expected to help this confused guy, (in number 9 Keith Court), all the time, I think.

My grand-mother Ågot, in Norway, was senile, and she had to live in a home, for ill people, (Svelvik sykehjem), when she got to bad.

Don’t you have placed like Svelvik sykehjem, in the UK?

At least he need a ‘støtte-kontakt’, that’s ‘support-contact’, I think.

Something like this.

Just as an update, (see attached digital photographs).

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Apr 22, 2013 at 8:00 PM
Subject: What’s wrong with neighbour?
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>
Cc: LHT Customer Service <csc@lht.co.uk>

Hi,

the neighbour, (the guy in number nine), goes on my door, more or less every day, to ask me what the time is.

What’s wrong with this guy, I’m wondering.

Because that isn’t normal, I think.

The neigbour is also mentioning his tablets.

So I guess he has some problem with being senile, or something, and needs someone from the council, to help him set his clocks, every day.

I don’t understand this person.

I can’t be expected to be some kind of around the clock clock-setting service I think.

This is really every day now, that this neighbour asks about this.

Earlier he used to ask which day it was.

And if it was morning or evening.

And how much electricity he had on the meter.

Things that normal people know.

And he sometimes wakes me up, to ask me what the time is.

I sometimes sit up at night, to do computer-stuff etc., and think it’s a bit strange to be woken by an old neighbour-guy, that wonder what the time is.

Does the neighbour need help from the council, or something, I was wondering.

What’s going on, I was wondering.

Regards,

Erik Ribsskog

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25. april 2013