 |
Erik Ribsskog <eribsskog@gmail.com> |
Re: Complaint about JET/Fwd: CV <<#22175-69051#>>
|
Erik Ribsskog <eribsskog@gmail.com> |
Mon, Sep 20, 2010 at 10:49 PM | |
|
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> | ||
| ||
Stikkord: Liverpool City Council
-
Jeg sendte en ny e-post til Liverpool City Council
Gmail – Re: Complaint about JET/Fwd: CV <<#22175-69051#>>
-
Jeg skrev en ny e-post til Liverpool City Council
Gmail – Update/Fwd: Complaint about JET/Fwd: CV <<#22175-69051#>>
Erik Ribsskog
<eribsskog@gmail.com>
Update/Fwd: Complaint about JET/Fwd: CV <<#22175-69051#>>
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Sep 20, 2010 at 9:41 PM
To:
Liverpool.Direct@liverpool.gov.uk
Hi,now you're supposed to write something like this:'Dear Mr. Ribsskog, if you write us your address, we will get a person in the Council to answer your complaint against Jet, within two weeks, in accordance with our complaint-procedure'.Right?Best regards,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Sep 20, 2010 at 9:27 PM
Subject: Re: Complaint about JET/Fwd: CV <<#22175-69051#>>
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk >Hi,
ok, I prefer to send a complaint by e-mail.Since then I get to keep a copy of the complaint.And also for practical reasons.So I consider this my complaint, since I write 'I want to please complaint'.Hope you understand what I mean.Best regards,Erik RibsskogOn Mon, Sep 20, 2010 at 8:57 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 69051
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about your complaint about JET.
I do not know the exact name of the person who will be dealing with your complaint but a formal complaint will be answered by the head of department. Any email addresses to liverpool.gov.uk belong to Liverpool City Council. I would advise you to complete your formal complaint online where a response will be provided within 2 weeks.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Shirley
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>Received: 20/09/10 20:48:34 o'clock BSTTo: Liverpool Direct <Liverpool.Direct@liverpool.
gov.uk >
Subject: Re: Complaint about JET/Fwd: CVHi,
thank you for your e-mail!So who within the Council, will answer my complaint about Jet.(Within two weeks, like it says in your Complaint Procedure)?I think it's a bit confusing, that the Council runs Jet.Because then JET is both the Council and Jet.It would have been easier to keep the overview if Jet was an independant organisation I think.But now it's not clear for me what's going to happen.Is someone employed by the Council going to look at my complaint against Jet?Best regards,Erik RibsskogOn Mon, Sep 20, 2010 at 8:29 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 69051
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about your complaint about JET.
Liverpool City Council provides the JET service so you can use the council's complaints procedure.
Details of our official complaints procedure can be found HERE – you can also submit your formal complaint online via the Have Your Say form.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Shirley
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 20/09/10 18:46:57 o'clock BST
To: liverpool.direct@liverpool.gov.uk Subject: Complaint about JET/Fwd: CV
Hi,
I wanted to please complain about JET.It seems they only accept complaints, that has to do with rasism.Other than that, one can only send evaluation-forms.I think they're then ignorant, as an organisation, and that they are degrading their clients.I think Jet should have a proper complaint-procedure, like I know the Liverpool City Council and the Local Government Ombudsman has.Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Sep 20, 2010 at 6:40 PM
Subject: Fwd: CV
To: Lorraine.Elliott@liverpool.gov.uk Hi again,
I read the e-mail from your collegue Mr. Birch again now, from 17/8, the one you refered to.I think, that if you only accept complaints, in the form of evaluation-forms.Then I think you really don't accept complaints.So then I don't see any use, to go on with this.You accept complaints that has to do with rasism, it seem to me.So I think you are ignorant, as an organisation, if I can say my opinion.So I don't think there's any use for me to go on with this.I have already given you my feedback, in e-mails.And if I'm only alowed to give feedback, but not to complain, then I think that sounds a bit strange.It's like I'm being ridiculed then, I think.I think you should have a complaint-process, like most organisations, like I know the Local Government Ombudsman has.I see you are part of Liverpool City Council, so I think I can use their complaint procedure.I'll have a think about this.Sorry that I'm writing many e-mails.Best regards,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Sep 20, 2010 at 6:27 PM
Subject: Re: CV
To: "Elliott, Lorraine" <Lorraine.Elliott@liverpool.gov.uk >Well,
your college said she was going to send me an application-form.And then I receieved the evaluation-form.So it wasn't obvious what the evaluation-form was about.But I reacon now, that it was regarding my meeting, with the Employability Team.Anyway, it was after my contact with Naric, that I thought I had to complain, and not after the meeting there.So this with that one only can complain, when one reseve your form, that doesn't really make any sense to me.It didn't say, when I received the form, what it was regarding.I think you should have sent a letter with it, to explain.Since I was in continuous contact with JET, so it really didn't make any sense to me, at the time, unfortunately.But thank you very much for informing me about this.I'm going to Employment Zones now, so I can try to bring these issues up with them.But I'll have a look at the e-mail from your collegue, from 17/8 again, and see what it says.Best regards,Erik RibsskogOn Mon, Sep 20, 2010 at 2:42 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk > wrote:Dear Mr Ribsskog,
Thank you for your email.
Please be directed to the email sent to you by my colleague, Gary Birch, dated 17th August. I understand that you were sent an evaluation form to complete and return in the pre-paid envelope as your opportunity to comment on the standard of service you feel you have received. Gary’s e-mail also made clear what you should do if you believe you have been treated unfairly in any of your contacts with JET or more specifically the BME Employability Team.
Given the above actions undertaken by my colleagues, I am now no longer in a position to enter into written correspondence with you concerning the issues you raise.
Yours sincerely
Lorraine
Lorraine Elliott (Nee Hammond)
JET Manager
Liverpool East JET Service
Neighbourhood Employment Services
Job Bank
4 Tunnel Road
Liverpool
L7 6QD
0151 233 6177
0151 233 6117
07834 843648
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 10 September 2010 15:47
To: Walsh, Claire (Jet Centre)
Cc: Elliott, LorraineSubject: Re: CV
Hi,
thank you very much for your e-mail!
As I explained in one of the e-mails I sent yesterday.
Now, it's with the University of Sunderland.
I just got an e-mail from the University of Sunderland Alumni, telling me that they have passed my CV on to the right department, (the department who gives advice on careers etc).
So maybe we should wait untill I've heard from the University of Sunderland, about the assessing of my IT-skills.
Because I'm not that good at that myself.
You write that you haven't got founds for clients.
But when Working Links sent me to Jet, (last year, I think it was).Then it was because you said you could found my course.
And I haven't received a statement from Naric.
That was just what it said on their website, that my Norwegian degree, was comparable with, in the UK.
But that was just about my degree.
I've also studied for two years, on a second 'home university', in Norway.
(And also in Sunderland).
So I've studied at three universities.
So that's why it's complicated, regarding if I'm at level 5 or 6.I think I'm at level 6 really.
But my degree is only level 5.
This is a big differnce when one apply for work.
Because level 6-degrees, (Bachelor Degrees), are much more well known by employers, I think.
Therefore, I would have wanted a statement form Naric, telling me I'm at Bacehlor degree-level.
Because then I would easier get a job, I think.
Gillian told me, that you could found my course in Web-design, with Liverpool Community College.
But you write now, that 'do not have any funding available to offer clients'.I suspect that you are lieing.
So I send this complaint to the manager for Jet, which I think is Lorraine Elliott.
I also want Jet to call Liverpool Community College, and ask why they haven't contacted me about the course that starts in October.
Is this some mob-activity?
I hope Lorraine Elliot cleans this up.
You others at Jet should be ashamed!Erik Ribsskog
On Fri, Sep 10, 2010 at 10:09 AM, Walsh, Claire (Jet Centre) <Claire.Walsh@liverpool.gov.uk
> wrote: Hi Erik
In reply to the previous emails you have sent to my Guidance Officer (Gillian Hartley) regarding your CV, I would like to invite you in to the Jet office on Breck Road in order to go through your CV and to ensure that you are happy with the finished product.
It is my understanding that we do have a statement from Naric explaining that your qualification is equivalent to a Higher National Diploma. Unfortunately, we are unable to pay for any further services from Naric as at present as we do not have any funding available to offer clients.
If you can come in and see me, I will happily go through the CV with you and discuss how we can move forward and if we are able to offer you any further assistance.
I am available on Monday or Tuesday next week at the Breck Road Office. Please let me know when you are available to come and see me and what time?
Regards
Claire Walsh
Guidance Team Coordinator
Liverpool Jet Service
Neighbourhood Employment Services
49b County Road
Walton
L4 3QA
Tel: 0151 233 4027
Fax: 0151 233 4025
Mob: 07736883823
Email: claire.walsh@liverpool.gov.uk
Web: www.liverpool.gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
____________________________________________________________ __________
DISCLAIMER:The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________
____________________________________________________________ __________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________
____________________________________________________________ __________
DISCLAIMER:The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
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This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection______________________________
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<<#22175-69051#>>
____________________________________________________________ __________ DISCLAIMER:
The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________ ______________________________
______________________________ __________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________ —— Please do not remove your unique tracking number ——
<<#22175-69051#>>______________________________
______________________________ __________ DISCLAIMER:
The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
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-
Jeg sendte en ny e-post til Liverpool City Council
Gmail – Re: Complaint about JET/Fwd: CV <<#22175-69051#>>
Erik Ribsskog
<eribsskog@gmail.com>
Re: Complaint about JET/Fwd: CV <<#22175-69051#>>
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Sep 20, 2010 at 8:48 PM
To:
Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
Hi,thank you for your e-mail!So who within the Council, will answer my complaint about Jet.(Within two weeks, like it says in your Complaint Procedure)?I think it's a bit confusing, that the Council runs Jet.
Because then JET is both the Council and Jet.It would have been easier to keep the overview if Jet was an independant organisation I think.But now it's not clear for me what's going to happen.Is someone employed by the Council going to look at my complaint against Jet?Best regards,Erik Ribsskog
On Mon, Sep 20, 2010 at 8:29 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 69051
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about your complaint about JET.
Liverpool City Council provides the JET service so you can use the council's complaints procedure.
Details of our official complaints procedure can be found HERE – you can also submit your formal complaint online via the Have Your Say form.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Shirley
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 20/09/10 18:46:57 o'clock BST
To: liverpool.direct@liverpool.gov.uk Subject: Complaint about JET/Fwd: CV
Hi,
I wanted to please complain about JET.It seems they only accept complaints, that has to do with rasism.Other than that, one can only send evaluation-forms.I think they're then ignorant, as an organisation, and that they are degrading their clients.I think Jet should have a proper complaint-procedure, like I know the Liverpool City Council and the Local Government Ombudsman has.Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Sep 20, 2010 at 6:40 PM
Subject: Fwd: CV
To: Lorraine.Elliott@liverpool.gov.uk Hi again,
I read the e-mail from your collegue Mr. Birch again now, from 17/8, the one you refered to.I think, that if you only accept complaints, in the form of evaluation-forms.Then I think you really don't accept complaints.So then I don't see any use, to go on with this.You accept complaints that has to do with rasism, it seem to me.So I think you are ignorant, as an organisation, if I can say my opinion.So I don't think there's any use for me to go on with this.I have already given you my feedback, in e-mails.And if I'm only alowed to give feedback, but not to complain, then I think that sounds a bit strange.It's like I'm being ridiculed then, I think.I think you should have a complaint-process, like most organisations, like I know the Local Government Ombudsman has.I see you are part of Liverpool City Council, so I think I can use their complaint procedure.I'll have a think about this.Sorry that I'm writing many e-mails.Best regards,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Sep 20, 2010 at 6:27 PM
Subject: Re: CV
To: "Elliott, Lorraine" <Lorraine.Elliott@liverpool.gov.uk >Well,
your college said she was going to send me an application-form.And then I receieved the evaluation-form.So it wasn't obvious what the evaluation-form was about.But I reacon now, that it was regarding my meeting, with the Employability Team.Anyway, it was after my contact with Naric, that I thought I had to complain, and not after the meeting there.So this with that one only can complain, when one reseve your form, that doesn't really make any sense to me.It didn't say, when I received the form, what it was regarding.I think you should have sent a letter with it, to explain.Since I was in continuous contact with JET, so it really didn't make any sense to me, at the time, unfortunately.But thank you very much for informing me about this.I'm going to Employment Zones now, so I can try to bring these issues up with them.But I'll have a look at the e-mail from your collegue, from 17/8 again, and see what it says.Best regards,Erik RibsskogOn Mon, Sep 20, 2010 at 2:42 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk > wrote:Dear Mr Ribsskog,
Thank you for your email.
Please be directed to the email sent to you by my colleague, Gary Birch, dated 17th August. I understand that you were sent an evaluation form to complete and return in the pre-paid envelope as your opportunity to comment on the standard of service you feel you have received. Gary’s e-mail also made clear what you should do if you believe you have been treated unfairly in any of your contacts with JET or more specifically the BME Employability Team.
Given the above actions undertaken by my colleagues, I am now no longer in a position to enter into written correspondence with you concerning the issues you raise.
Yours sincerely
Lorraine
Lorraine Elliott (Nee Hammond)
JET Manager
Liverpool East JET Service
Neighbourhood Employment Services
Job Bank
4 Tunnel Road
Liverpool
L7 6QD
0151 233 6177
0151 233 6117
07834 843648
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 10 September 2010 15:47
To: Walsh, Claire (Jet Centre)
Cc: Elliott, LorraineSubject: Re: CV
Hi,
thank you very much for your e-mail!
As I explained in one of the e-mails I sent yesterday.
Now, it's with the University of Sunderland.
I just got an e-mail from the University of Sunderland Alumni, telling me that they have passed my CV on to the right department, (the department who gives advice on careers etc).
So maybe we should wait untill I've heard from the University of Sunderland, about the assessing of my IT-skills.
Because I'm not that good at that myself.
You write that you haven't got founds for clients.
But when Working Links sent me to Jet, (last year, I think it was).Then it was because you said you could found my course.
And I haven't received a statement from Naric.
That was just what it said on their website, that my Norwegian degree, was comparable with, in the UK.
But that was just about my degree.
I've also studied for two years, on a second 'home university', in Norway.
(And also in Sunderland).
So I've studied at three universities.
So that's why it's complicated, regarding if I'm at level 5 or 6.I think I'm at level 6 really.
But my degree is only level 5.
This is a big differnce when one apply for work.
Because level 6-degrees, (Bachelor Degrees), are much more well known by employers, I think.
Therefore, I would have wanted a statement form Naric, telling me I'm at Bacehlor degree-level.
Because then I would easier get a job, I think.
Gillian told me, that you could found my course in Web-design, with Liverpool Community College.
But you write now, that 'do not have any funding available to offer clients'.I suspect that you are lieing.
So I send this complaint to the manager for Jet, which I think is Lorraine Elliott.
I also want Jet to call Liverpool Community College, and ask why they haven't contacted me about the course that starts in October.
Is this some mob-activity?
I hope Lorraine Elliot cleans this up.
You others at Jet should be ashamed!Erik Ribsskog
On Fri, Sep 10, 2010 at 10:09 AM, Walsh, Claire (Jet Centre) <Claire.Walsh@liverpool.gov.uk
> wrote: Hi Erik
In reply to the previous emails you have sent to my Guidance Officer (Gillian Hartley) regarding your CV, I would like to invite you in to the Jet office on Breck Road in order to go through your CV and to ensure that you are happy with the finished product.
It is my understanding that we do have a statement from Naric explaining that your qualification is equivalent to a Higher National Diploma. Unfortunately, we are unable to pay for any further services from Naric as at present as we do not have any funding available to offer clients.
If you can come in and see me, I will happily go through the CV with you and discuss how we can move forward and if we are able to offer you any further assistance.
I am available on Monday or Tuesday next week at the Breck Road Office. Please let me know when you are available to come and see me and what time?
Regards
Claire Walsh
Guidance Team Coordinator
Liverpool Jet Service
Neighbourhood Employment Services
49b County Road
Walton
L4 3QA
Tel: 0151 233 4027
Fax: 0151 233 4025
Mob: 07736883823
Email: claire.walsh@liverpool.gov.uk
Web: www.liverpool.gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
____________________________________________________________ __________
DISCLAIMER:The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________
____________________________________________________________ __________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________
____________________________________________________________ __________
DISCLAIMER:The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
____________________________________________________________ __________ ______________________________
______________________________ __________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection______________________________
______________________________ __________ —— Please do not remove your unique tracking number ——
<<#22175-69051#>>______________________________
______________________________ __________ DISCLAIMER:
The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
______________________________
______________________________ __________
-
Jeg sente en klage på JET, til Liverpool City Council
Gmail – Complaint about JET/Fwd: CV
Erik Ribsskog
<eribsskog@gmail.com>
Complaint about JET/Fwd: CV
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Sep 20, 2010 at 6:46 PM
To:
liverpool.direct@liverpool.gov.uk
Hi,I wanted to please complain about JET.It seems they only accept complaints, that has to do with rasism.Other than that, one can only send evaluation-forms.I think they're then ignorant, as an organisation, and that they are degrading their clients.I think Jet should have a proper complaint-procedure, like I know the Liverpool City Council and the Local Government Ombudsman has.Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Sep 20, 2010 at 6:40 PM
Subject: Fwd: CV
To: Lorraine.Elliott@liverpool.gov.uk Hi again,
I read the e-mail from your collegue Mr. Birch again now, from 17/8, the one you refered to.I think, that if you only accept complaints, in the form of evaluation-forms.Then I think you really don't accept complaints.
So then I don't see any use, to go on with this.You accept complaints that has to do with rasism, it seem to me.So I think you are ignorant, as an organisation, if I can say my opinion.So I don't think there's any use for me to go on with this.I have already given you my feedback, in e-mails.And if I'm only alowed to give feedback, but not to complain, then I think that sounds a bit strange.It's like I'm being ridiculed then, I think.I think you should have a complaint-process, like most organisations, like I know the Local Government Ombudsman has.I see you are part of Liverpool City Council, so I think I can use their complaint procedure.I'll have a think about this.Sorry that I'm writing many e-mails.Best regards,Erik Ribsskog———- Forwarded message ———-From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Sep 20, 2010 at 6:27 PM
Subject: Re: CVTo: "Elliott, Lorraine" <Lorraine.Elliott@liverpool.
gov.uk >Well,
your college said she was going to send me an application-form.And then I receieved the evaluation-form.So it wasn't obvious what the evaluation-form was about.But I reacon now, that it was regarding my meeting, with the Employability Team.Anyway, it was after my contact with Naric, that I thought I had to complain, and not after the meeting there.So this with that one only can complain, when one reseve your form, that doesn't really make any sense to me.It didn't say, when I received the form, what it was regarding.I think you should have sent a letter with it, to explain.Since I was in continuous contact with JET, so it really didn't make any sense to me, at the time, unfortunately.But thank you very much for informing me about this.I'm going to Employment Zones now, so I can try to bring these issues up with them.But I'll have a look at the e-mail from your collegue, from 17/8 again, and see what it says.Best regards,Erik Ribsskog
On Mon, Sep 20, 2010 at 2:42 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk > wrote:Dear Mr Ribsskog,
Thank you for your email.
Please be directed to the email sent to
you by my colleague, Gary Birch, dated 17th August. I
understand that you were sent an evaluation form to complete and return in the
pre-paid envelope as your opportunity to comment on the standard of service you
feel you have received. Gary’s
e-mail also made clear what you should do if you believe you have been treated
unfairly in any of your contacts with JET or more specifically the BME
Employability Team.Given the above actions undertaken by my
colleagues, I am now no longer in a position to enter into written
correspondence with you concerning the issues you raise.Yours sincerely
Lorraine
Lorraine
Elliott (Nee Hammond)JET
ManagerLiverpool East JET Service
Neighbourhood Employment Services
Job Bank
4 Tunnel Road
Liverpool
L7 6QD
0151 233 6177
0151 233 6117
07834 843648
From:
Erik Ribsskog
[mailto:eribsskog@gmail.com]Sent: 10 September 2010 15:47
To: Walsh, Claire (Jet Centre)
Cc: Elliott, Lorraine
Subject: Re: CV
Hi,
thank you very much for your e-mail!
As I explained in one of the e-mails I sent yesterday.
Now, it's with the University
of Sunderland.I just got an e-mail from the University
of Sunderland Alumni,
telling me that they have passed my CV on to the right department, (the
department who gives advice on careers etc).So maybe we should wait untill I've heard from the University of Sunderland,
about the assessing of my IT-skills.Because I'm not that good at that myself.
You write that you haven't got founds for clients.
But when Working Links sent me to Jet, (last year, I think it was).
Then it was because you said you could found my course.
And I haven't received a statement from Naric.
That was just what it said on their website, that my Norwegian degree, was
comparable with, in the UK.But that was just about my degree.
I've also studied for two years, on a second 'home university', in Norway.
(And also in Sunderland).
So I've studied at three universities.
So that's why it's complicated, regarding if I'm at level 5 or 6.
I think I'm at level 6 really.
But my degree is only level 5.
This is a big differnce when one apply for work.
Because level 6-degrees, (Bachelor Degrees), are much more well known by
employers, I think.Therefore, I would have wanted a statement form Naric, telling me I'm at
Bacehlor degree-level.Because then I would easier get a job, I think.
Gillian told me, that you could found my course in Web-design, with Liverpool Community College.
But you write now, that 'do not have
any funding available to offer clients'.I suspect that you are lieing.
So I send this complaint to the
manager for Jet, which I think is Lorraine Elliott.I also want Jet to call Liverpool Community College,
and ask why they haven't contacted me about the course that starts in October.Is this some mob-activity?
I hope Lorraine Elliot cleans this up.
You others at Jet should be ashamed!
Erik Ribsskog
On Fri, Sep 10, 2010 at 10:09 AM, Walsh, Claire (Jet Centre) <Claire.Walsh@liverpool.gov.uk
>
wrote:Hi Erik
In reply to
the previous emails you have sent to my Guidance Officer (Gillian Hartley)
regarding your CV, I would like to invite you in to the Jet office on Breck Road in order
to go through your CV and to ensure that you are happy with the finished
product.It is my
understanding that we do have a statement from Naric explaining that your
qualification is equivalent to a Higher National Diploma. Unfortunately, we are
unable to pay for any further services from Naric as at present as we do not
have any funding available to offer clients.If you can
come in and see me, I will happily go through the CV with you and discuss how
we can move forward and if we are able to offer you any further assistance.I am
available on Monday or Tuesday next week at the Breck Road Office. Please let
me know when you are available to come and see me and what time?Regards
Claire Walsh
Guidance
Team CoordinatorLiverpool Jet Service
Neighbourhood
Employment Services49b County Road
Walton
L4 3QA
Tel: 0151
233 4027Fax: 0151
233 4025Mob:
07736883823Email:
claire.walsh@liverpool.gov.ukWeb:
www.liverpool.gov.uk2010 Year of
Health and Wellbeingwww.2010healthandwellbeing.
org.uk ______________________________
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was sent. The views contained in this email are those of the author and not
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Jeg sendte en e-post til the Council, om problemet med søppel-kastinga, i Hope Chambers
Gmail – Your bin enquiry <<#22175-58526#>>
Erik Ribsskog
<eribsskog@gmail.com>
Your bin enquiry <<#22175-58526#>>
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Jul 2, 2010 at 10:57 PM
To:
Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
Cc:
Kieron Grimes <KieronGrimes@tjthomas.co.uk>
Hi,ok, thank you very much for the help!That's very fine!Best Regards,Erik RibsskogOn Fri, Jul 2, 2010 at 9:43 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 58526
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail and your comments have been noted, I will endeavour to locate the initial enquiry and forward your comments
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Guy
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>Received: 02/07/10 21:37:48 o'clock BSTTo: Liverpool Direct <Liverpool.Direct@liverpool.
gov.uk >
CC:Kieron Grimes <KieronGrimes@tjthomas.co.uk>Subject: Re: Your bin enquiry
Hi,
this is really feedback, for the officers who were here last year.That's what this is about.I think I know what it's about, since I'm sending this.It's feedback, to the officers from the Council, who where here last year, regarding garbage in Leather Lane, (where the building Hope Champers is).I wrote in the first e-mail to you, that this was just for your information.I think you are being very difficult now!Regards,Erik RibsskogOn Fri, Jul 2, 2010 at 9:25 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 58526
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about your bin access issues
Your enquiry relates to the positioning of the refuse storage on private property which falls outside our remit and we advise that you direct this towards your landlord. In relation to noise from patrons of bars and restaurants you may call Liverpool Direct on 0151 233300 and report this as noise pollution.
Unfortunately I am unable to comment on previous correspondence and ask that you speak to your landlord to see if they may furnish information and support in this matter
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Guy
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>Received: 02/07/10 21:11:49 o'clock BST
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk >
CC:Kieron Grimes <KieronGrimes@tjthomas.co.uk>Subject: Re: Your bin enquiry
Hi,
I think it's strange if you can't send it to the Council-officers who where here.They seemed to be interested in it.If not, why did they call on my door?I've been receiving training for the East Riding Council, (in Yorkshire), when I worked for Arvato, in the Cunard Building, (since they have out-sourched bin-problems enquieries etc., to Bertelsmann Arvato).And then we where thought to say things like, 'I'll send it to the right person, and they'll contact you back'.So I think it's strange that you don't tell me something like that.Best Regards,Erik Ribsskog
On Fri, Jul 2, 2010 at 8:35 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 58526
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about your bin access issues.
Whilst I appreciate that the matter is very complicate the council is unable to assist any further and would advise you to contact your landlord or letting agent on this matter.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Shirley
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>Received: 02/07/10 20:27:47 o'clock BST
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk >
CC:Kieron Grimes <KieronGrimes@tjthomas.co.uk>Subject: Re: Your bin enquiry
Hi,
that's very fine!I just wanted to explain to you, in the Council, how the garbage-arrangement works, for Hope Chambers.Since I'm from Norway, but Mr. Grimes explained it in proper English, in his e-mail.Since the Council sent officers in uniforms, on my door, last year, to ask about this.But, the system is a bit complicated, to explain about, (for me as a Norwegian), so that's why I sent you Mr. Grimes' explanation.It would be very fine, if you could send it to the officers from the Council, who was here last year.(I think one of them had a mustache).Then they are going to be able to grasp more about the garbage-situation, in Leather Lane and Dale St.Then they know where the people in Hope Chambers throw the garbage, because I'm not sure if I managed to explain this, very good, last year.Thank you very much in advance for your help!Best Regards,Erik RibsskogOn Fri, Jul 2, 2010 at 8:14 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 58526
Please include your unique reference number in all email communication.
Dear Erik Ribsskog
Thank you for your e-mail about your waste storage arrangement
Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council. May we suggest you contact your landlord or letting agent
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Guy
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>Received: 02/07/10 20:07:23 o'clock BST
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk >
CC:Kieron Grimes <KieronGrimes@tjthomas.co.uk>Subject: Re: Your bin enquiry
Hi,
I think it's a bit un-practical arrangement, for the people letting here, in Hope Chambers.That one have to throw the garbage, in an area, where a lot of people is gathered.It's just stupid.But I'll just let it lay right inside the gates then, for the restaurant Lady of Mann, if the court-yard is packed with people.That should be on private property, so it's not's like it's laying in Dale St., or anything then.Thank you very much for your help.The noise is much worse from G-bar, that's in Eberle St., since G-bar also is in Leather Lane, right across from Hope Chambers.They play load music, untill 6 AM. each Sunday.But I guess you've probably got a lot of complaints about this from before?I sit up all night doing computer-work, on Sundays, so that's ok.But then it isn't easy to get up early, the next day, before the court-yard is packed, with the garbage.But anyway, just to explain, I'll remember what you wrote in the earlier e-mails.Thank you very much for you help!Best Regards,Erik Ribsskog
On Fri, Jul 2, 2010 at 7:44 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 58526
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about access to your bins.
Thank you for comments but we are unable to assist further. However, if you are experiencing noise from the people from the restaurant and pub, please contact us on 0151 233 3000.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Shirley
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>Received: 02/07/10 19:29:35 o'clock BST
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk >
CC:Kieron Grimes <KieronGrimes@tjthomas.co.uk>Subject: Re: Your bin enquiry
Hi,
it's the court-yard behind the pub Rigby's in Dale St.It's where some people from the restaurant Lady of Mann, eat, and where some people from Rigby's pub drink, I think.The court-yard is sometimes packed with people.And, they are wearing posh suits and summer-dresses, and things like that.I think these are people who aren't used to being asked, to step away, and give room, for people throwing garbage.So I'm a bit afraid their going to react and attack, if I ask them to do that.Also, they make a lot of noise, with chatting load, so I don't think they would hear me.Maybe the bins should be in Leather Lane, and not in the restaurant/pub-area?Best Regards,Erik RibsskogPS.I also send a copy e-mail, to Mr. Grimes at the Landlord, T.J. Thomas, about this.On Fri, Jul 2, 2010 at 7:13 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk > wrote:
Your unique reference number is: 58526
Please include your unique reference number in all email communication.
Dear Mr. Ribsskog,
Thank you for your e-mail about access to your bins.
If the people are obstructing the bins in a public area it would not be in our jurisdiction to act. If the people are obstructing the bin and they are on private property then this becomes a police matter. If this is the case, you can report this to the police on their non-emergency number on 0151 709 6010.
With regards to you not always having access to the bin store you would need to speak to your landlord or letting agent to ensure that the gates to the courtyard can be opened at all times to allow you and other residents to dispose of your domestic waste.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Shirley
Liverpool Direct
liverpool.direct@liverpool.
gov.uk
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.
org.uk
P Please consider the environment before printing this e-mail. Thank you
Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 02/07/10 17:17:35 o'clock BST
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk >Subject: Problems with garbage in Leather Lane and Dale St./Fwd: Storage & Disposal of Rubbish
Hi,
some officers, from the Council, wondered about the garbage, in Leather Lane and Dale St., last year.Some of the problem is, that the bin store, for Hope Chambers, is in the inner-most corner, in the court-yard, behind Rigbys Pub.And that court-yard, is often filled with drunks or social drinkers and restaurant-guests.
So the store bin is being opstructed.Like here:And household-waste has to be put in the purple bins, which are being oppstructed by lot's of people who are often a bit drunk.So they might get aggressive, if you try to push them away, I fear.(Also, Mr. Grimes at T.J. Thomas, writes that the bin store is accessable, 24/7, but that isn't true, the gates for the courtyard, are closed, sometimes before 11 pm, and sometimes don't open untill 12 am.So people can't throw the garbage, before work, if one have a 9 to 5 job, for instance.Just for your information, since your Council-officers, (with white and black uniforms, almost like the police), wondered about this, last year, and knocked on my door, to ask about this.Best Regards,Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Fri, Jul 2, 2010 at 4:54 PM
Subject: Re: Storage & Disposal of Rubbish
To: Kieron Grimes <KieronGrimes@tjthomas.co.uk>Hi Mr. Grimes,
ok, I'm just not sure what to do with the drunks.Since I'm from Norway, I'm not sure how to get English drunks, to move.But I'll do my best.Thanks very much for you reply!Best Regards,
Erik RibsskogOn Fri, Jul 2, 2010 at 3:58 PM, Kieron Grimes <KieronGrimes@tjthomas.co.uk> wrote:Erik,Further to you e-mail addressed to Lorna Murphy.The bin store for Hope Chambers is located in the right hand corner of the Courtyard area to the rear of Thomas Rigby's Public House.Rubbish should be stored within your apartment until you are ready to use the bin store provided.Although the bin collection for this complex is on a Monday morning the bin store can be accessed at anytime during the week.As such there should be no reason for rubbish to mount up within your apartment.If you wish to discuss this matter further please call me on 0151 708 6544.Regards,Kieron Grimes,Property Manager.Tel: 0151 708 6544Fax: 0151 708 0429Kieron Grimes
1 Derby Buildings
Wavertree Road, Liverpool, Merseyside, L7 3EST: 0151 708 6544 F: 0151 708 0429 E: KieronGrimes@tjthomas.co.uk W
: www.tjthomas.co.ukIMPORTANT: This message is private and confidential. If you have received this message in error, please notify us and remove it from your system.
T J Thomas is a limited company registered in England and Wales.
Registered number: 00439100
Please note that T J Thomas may monitor email traffic data and also the content of email for the purposes of security and staff training.
This message contains confidential information and is intended only for eribsskog@gmail.com. If you are not eribsskog@gmail.com you should not disseminate, distribute or copy this e-mail. Please notify KieronGrimes@tjthomas.co.uk immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Kieron Grimes therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
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Jeg sendte en klage på Liverpool City Council og the Local Government Ombudsman, til EU-kommisjonen
Gmail – Complaint about the Local Goverment Ombudsman/Fwd: Complaint against Liverpool City Council
Erik Ribsskog
<eribsskog@gmail.com>
Complaint about the Local Goverment Ombudsman/Fwd: Complaint against Liverpool City Council
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Jun 7, 2010 at 3:49 PM
To:
SG-PLAINTES@ec.europa.eu
Hi,I'm from Norway, but live in the UK.Here one can see how some people treats Norwegians in the UK.They bully me and call me 'Ms', like mobsters, and they suggest to meet foreigners at a sweaty Gym, instead of replying in writing, like I wanted.I think that some mobsters attacked me at the Liverpool City Council Gym and that some mobsters in the Council and at the Local Government Ombudsman covered it up.I guess this could be, since I'm Norway.And according to the EEA-agreement, I have the same rights as EU-citizens, in the UK.So I think you should make the Liverpool City Counil and the Local Government Ombudsman, pay me a lot of money in compensation, for all their crap, that I have to take, since I'm from Norway, or why they do this.Best Regards,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Jun 7, 2010 at 3:36 PM
Subject: Re: Complaint against Liverpool City Council
To: LGOAT Mailbox <L.Mailbox@lgo.org.uk>Hi,
ok, I guess it's nothing to do about that case then.I thought you let the Coucil get away to easy.I mean, I send them a written complaint, and the offer to meet me in a sweaty gym.I go to the gym to work-out, not to have meetings.Meetings I think should be held somewhere with less sweat, endorfines and hormones in the air.So I thought it was just riddiculus, that you let the Council get away.All I wanted was a reply in writing from them.Which I think is the norm, if one send a written complaint.But all this non-sense with the Council suggesting meetings at the Gym, and you at the Ombudsman letting Liverpool City Council getting away with that.I think that this reminds me of another smell than the one at the gym.All of this smells really, I think.But I guess it's nothing to do about this.Regards,Erik RibsskogOn Mon, Jun 7, 2010 at 3:21 PM, LGOAT Mailbox <L.Mailbox@lgo.org.uk> wrote:Dear
Ms Ribsskog,Thank
you for your reply.You
could continue with the case that you regard more serious if you wish but the
previous advice would still apply and you would need to provide us with
evidence that the council’s complaints process has been completed (The council
would normally respond in writing at each stage of a formal complaint)If
the issue regarding harassment at the gym is something that we have considered
before however we would not be able to consider it again.Yours
SincerelyKerry
Anne HartnettCustomer
Service Advisor | LGO Advice Team | DL:
02476 820 132 | 0300 061 0614The
Oaks, No 2 | Westwood Way | Westwood Business Park | Coventry |
CV4 8JB |From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 07 June 2010 15:04
To: LGOAT Mailbox
Subject: Re: Complaint against Liverpool City Council
Hi,
I don't think one phone-call like that, is something to make
a fuss about.But I thought the problems with the harassment against me at the Council Gym,
was more important.So I thougth that maybe I could go on with that case, since
I didn't think it was properly sorted.Best Regards,
Erik Ribsskog
On Mon, Jun 7, 2010 at 12:08 PM, LGOAT Mailbox <L.Mailbox@lgo.org.uk> wrote:
Dear Mr Ribsskog,
Thank you for your email.
I have established from searching for your details
that you had a complaint investigated by the Local Government Ombudsman which
was closed in February 2009. (08 000 279)If you have a new complaint with the council you will
need to complete the council’s own complaints procedure before requesting that
the Ombudsman considers your complaint for investigationPlease also note that we do not simply tell councils
what to do, we would only make recommendations to a council in the event that
fault was found during a complaint investigation by the Ombudsman.If you would like to raise a new complaint because you
have completed the council’s complaints procedure then please fill out the
attached form and return it with a copy of the council’s final response to your
complaint.Yours Sincerely
Kerry Anne Hartnett
Customer Service Advisor | LGO Advice Team | DL: 02476 820 132 | 0300 061 0614
The Oaks, No 2 | Westwood
Way | Westwood Business Park | Coventry |
CV4 8JB |Error!
Filename not specified.From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 06 June 2010 23:46
To: LGOAT Mailbox
Subject: Complaint against Liverpool City Council
Hi,
I had a complaint against Liverpool City Council, (Lifestyles Gym), that I
wanted them to reply to in writing, (back in 2006!).You
at the Ombudsman said they didn't have to, since they offered to meet me at the
gym.On
28/5, Lifestyles called me, wanting me to reply to a customer survey.I tried to explain, that I had a complaint against them, and because of this,
didn't want to be part of the survey.But the person calling didn't speak that good English, I think I have to say.
So
it ended with me having to hang up.Can't
you please tell the Council to reply to my complaint in writing, so that we get
this case over with?Best
Regards,Erik Ribsskog
NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.
NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.
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Jeg sendte en klage på JET til Liverpool City Council
Google Mail – Complaint about JET/Fwd:
Erik Ribsskog
<eribsskog@gmail.com>
Complaint about JET/Fwd:
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Jan 20, 2010 at 4:48 PM
To:
Liverpool Direct <liverpool.direct@liverpool.gov.uk>
Hi,I wanted to complain about JET, to the Council.They don't seem to take it seriously, that their representatives are inpolite, and say their managers names, on the phone.Also, if one wants to resign, on the next course, since you find that you have agreed a meeting, with the landlord, to collect the rent, on the same day.Then one have to take public transport back to Walton, and it isn't enought with a phone-call, to just be re-put, on the next course.This I think is silly.They also use two months, to send course certificates, and only after complaining not to have received one.Hope you can send this to the right autorothy, that are responsible for JET.Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk >Date: Wed, Jan 20, 2010 at 4:30 PM
Subject: RE:
To: Erik Ribsskog <eribsskog@gmail.com>
Cc: "Debbazi, Lynne" <Lynne.Debbazi@liverpool.gov.uk >Dear Erik,Thank you for your comments. With regards to having
to go to Walton, all newly registered clients are encouraged to have in-depth
guidance and support which will have been another reason why you were urged
to visit your appointed guidance officer there.As I mentioned in my previous correspondence, you can visit
any office to undertake job searches and if you wish to change your preferred
JET office and guidance officer to a more convenient location, this can be
arranged.I will
arrange to send your food hygiene certificate to your home
address.Yours
sincerely,Lorraine
Elliott (Nee Hammond)JET
ManagerLiverpool East JET
ServiceNeighbourhood
Employment ServicesJob Bank
4 Tunnel
RoadLiverpool
L7
6QD0151
233 61770151
233 611707834
8436482010
Year of Health and Wellbeing
www.2010healthandwellbeing.org.uk
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 January 2010 16:44
To: Elliott,
Lorraine
Subject: Re: Good News______________________________
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Jeg sendte en klage på at JET ikke svarer til Liverpool City Council
Google Mail – Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint
Erik Ribsskog
<eribsskog@gmail.com>
Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jan 5, 2010 at 10:36 AM
To:
Liverpool Direct <liverpool.direct@liverpool.gov.uk>
Hi,I can't get JET to answer my e-mails, so I thought I could try to complain about them to the Council.Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Nov 16, 2009 at 8:25 PM
Subject: Reminder/Fwd: Update/Fwd: Complaint
To: Jet@liverpool.gov.ukHi,
I can't see that I've recieved an answer to this e-mail, so I'm sending a reminder about this.Best regards,Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Oct 29, 2009 at 5:46 PMSubject: Update/Fwd: Complaint
To: Jet@liverpool.gov.ukHi,
I got a call from Neo today, about that you were going to put me on the next course now, in 'Basic Food Hygiene'.But I haven't got an answer, to my complaint with you, why did your representative call me, on her holyday from work?And why do one of your representatives tell me that I have to go to Jet, to change the course-date, when your call today shows that this isn't right?Best regards,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Thu, Oct 22, 2009 at 8:21 PM
Subject: Complaint
To: Jet@liverpool.gov.ukHi,
I called on Tuesday, regarding a 'Basic Food Hygenie'-course, that Walton Jet put me on, after I was sent to Jet, from Working Links.I found out, when I got your letter, that the course crashed with another appointment I have at 3 pm, on Monday.So I called, and spoke with Lorraine.She was going to get someone to call me back, since I wanted to be put on the next course.Then she called me today, just to tell me that she took me off the list.And then she hang up, without listening to what I was saying, that I wanted to be put on the next course.So then I called Jet up, and spoke with Kate, who told me that Lorraine was on annual leave, and that I had to go to the Jet office, to re-sign on the next course.But why did Lorraine call me, when she was on annual leave?I've been having some problems with some communist-mob, or something, in Norway, is this something to do with this?
Thanks in advance for help in advance, regarding finding out what's been going on!
Yours sincerely,Erik Ribsskog
