Stikkord: Liverpool City Council

Your email reference number is: 391593

Dear Erik Thank you for your e-mail about Job Centre [Huyton].

Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council.  May we suggest you contact:

Jobcentre Plus – Huyton
Address: Edendale House, Latham Road, Huyton, Merseyside L36 9XS
Phone: 0845 604 3719

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Joanne

Liverpool Direct Limited

Email:     liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

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— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 14/05/14 08:42:23 o’clock UTC
To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> CC:CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber <colin.simber@linskills.co.uk> Subject: Update Wednesday/Fwd: New update/Fwd: Update/Fwd: Your letter of 29/4, from Birkenhead Benefit Centre. Reference: SG270967D Hi, yesterday Jude from Birkenhead Benefit Centre adviced me to call Huyton Jobcentre on 0845 604 3719, (dial 7). I then go to speak with Linda, and explained the problems to her. She told me I couldn’t speak with anyone at Huyton Jobcentre, but they
could call me back.
She gave me a time-slot. It was between 4 PM and 5 PM yesterday. And the time-slot continued, so it was also between 7 AM and 9 AM today. But I haven’t gotten a call from them. (They were supposed to call me on my mobile).
Those time-slots are a bit strange perhaps, (since they run over two days). And also, why couldn’t I get to speak with Huyton Jobcentre when I
called them yesterday. And also, why haven’t Huyton Jobcentre called me today, like agreed.
This is complaint one hundred or so, (that I have against the
Jobcentre), since I became unemployed, in 2008. Regards, Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, May 13, 2014 at 3:43 PM
Subject: New update/Fwd: Update/Fwd: Your letter of 29/4, from
Birkenhead Benefit Centre. Reference: SG270967D
To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber
<colin.simber@linskills.co.uk> Hi, I haven’t used Skype, (since then people sometimes complain about the
line), since I lived in Leather Lane, (where I moved from in 2011). So I managed to call the wrong number, I noticed now.
I tried to call again now, and spoke with Jude, (I think her name
was), on 0345 6088545. She said the claim was open with Birkenhead Benefit Centre. But it was closed with Huyton Jobcentre, it seemed.
So she gave me a number for them, (0845 604 3719), that I’m going to
try to call now. My last payment-date was 1/5 she said. But she couldn’t say when my next payment was due. Huyton Jobcentre said, (like I’ve explained in the e-mail from 6/5), that I was going to get a letter about a phone-interview. But I haven’t gotten any such letter. (Even if Alan at Huyton Jobcentre told me I would get a letter like that. In a meeting, at Huyton Jobcentre, on 17/4).
But I’m going to try to call them now, (since the e-mails I send you
aren’t that effective, it seems). Best regards, Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, May 13, 2014 at 3:10 PM
Subject: Update/Fwd: Your letter of 29/4, from Birkenhead Benefit
Centre. Reference: SG270967D
To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber
<colin.simber@linskills.co.uk> Hi, like I wrote in the forwarded e-mail, I haven’t been given information
about when my signing date is now. Huyton Jobcentre told me some weeks ago, that they were going to send
me letters in the post, with signing on forms, and regarding a signing on meeting by phone. I still haven’t heard from them, or gotten any reply to the forwarded e-mail. So I try to send an update. Yesterday, I downloaded Skype and bought some credit for that internet-phone-service. But when I tried to call Birkenhead Benefit Centre, (on 0345 6088545), now. To hear about why I haven’t heard from Huyton Jobcentre, (and about
when I get the next Jobseekers Allowance-payment).
Then I just got to hear an answering-machine, which says, that: ‘This
department don’t accept voice-phone’. (Something like that). And the Jobcentre phonenumbers are expensive to call from pay as you go-mobiles.
(I’m from Norway, so I’m not in the electoral register, so it’s
difficult for me to get monthly-mobiles). And when I got Virgin to install a broadband-line here last year, then
they were here four times with a lot of different staff.
And I also get a lot of ‘funny’ emails, phone-calls, letters,
pizza-guys on the door and more or less funny police on the door, all
the time. So I’m being bullied by someone big time, and don’t want any more funny Virgin-staff in my flat. So you aren’t kind to jobseekers I think. You tend to not reply to e-mails as a general rule, it seems, (the
Council are much better at this). You don’t accept Skype-calls.
And it’s expensive to call your numbers from pay as you go-mobiles. How about free numbers for the Jobcentre’s, I was wondering. Then I wouldn’t have to go to LHT and borrow their phone all the time, when there are problems with the Jobcentre. Just an advice. Regards, Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, May 6, 2014 at 4:13 PM
Subject: Your letter of 29/4, from Birkenhead Benefit Centre.
Reference: SG270967D
To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
Hi, you write that I can’t have Jobseekers Allowance from 8. March to 30. March.
You say my claim was to late. But I have been on a new regime, (like you call it), with Aintree
Jobcentre, since last automn. So I’ve been detail-run by you, more or less. And then you said you hadn’t gotten my letter which I’d sent in the post in a normal way. And also I got to borrow the phone from LHT and then I told a Maria
with you that I didn’t have money for rail to Huyton Jobcentre. She adviced me to make a new claim.
Then I explained when you called that I didn’t have money for rail to
Huyton Jobcentre. Then I got an apointment with Aintree Jobcentre. Then Aintree Jobcentre changed this apointment for one at Huyton Jobcentre!
So it’s you at the Jobcentre who have the blaim since I didn’t get to
claim the allowance earlier. I’ve really been unemployed since late in 2008, and this is just due
to administrative problems, (and that I’ve been charged with crime I haven’t done against your staff), this with the two new claims. The meetings I’ve been at at Huyton Jobcentre also haven’t been fine. Gary there refused to speak with me on the first apointment.
And then he squeezed to meetings into one on the second apointment, it seemed. He ‘overloaded’ me with information, and I misunderstood about the
next sign on meeting. Since he put me on a new programme on my first proper meeting at that Jobcentre.
And the booklet he gave me to write in seemed like something one get
at primary school. Also Alan there, told me, in my second meeting there, (about this ‘new
claim’), that I would be sent a letter with info about a telephone-sign on-meeting. I have not received any such letter, (or signing on forms). And those forms were due to be sent back to the Jobcentre today, if
I’m not mistaking. A week ago I got a text-message telling me my claim had been awarded.
But I haven’t gotten the money for the signing on forms I sent you two
weeks ago. So I have no electricity of food. There’s also more. You are poor at giving exact information.
(Like how much is the least one have to do each week to get the allowance. When do I get the allowance). A Norwegian writer Norulf Oevrebotten sais the difference between how
it is and how people think things are, is called the ‘negative room’.
If there isn’t information and openes, then e.g. communist-mafia can
play with people in this negative room, according to him. Just to warn. Yours sincerely, Erik Ribsskog ______________________________________________________________________ This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
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