johncons

Stikkord: Local Government Ombudsman

  • Jeg sendte en ny klage til the Local Government Ombudsman







    Gmail – Complaint against Liverpool City Council







    Gmail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Complaint against Liverpool City Council





    Erik Ribsskog

    <eribsskog@gmail.com>





    Sun, Jun 6, 2010 at 11:46 PM





    To:

    lgoatmail@lgo.org.uk



    Hi,

    I had a complaint against Liverpool City Council, (Lifestyles Gym), that I wanted them to reply to in writing, (back in 2006!).
    You at the Ombudsman said they didn't have to, since they offered to meet me at the gym.

    On 28/5, Lifestyles called me, wanting me to reply to a customer survey.
    I tried to explain, that I had a complaint against them, and because of this, didn't want to be part of the survey.

    But the person calling didn't speak that good English, I think I have to say.
    So it ended with me having to hang up.
    Can't you please tell the Council to reply to my complaint in writing, so that we get this case over with?

    Best Regards,

    Erik Ribsskog






  • Jeg fikk en e-post fra the Health Ombudsman







    Google Mail – RE: 70818: Update/Fwd: Complaint to Health Service Ombudsman







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    RE: 70818: Update/Fwd: Complaint to Health Service Ombudsman





    Phso Enquiries

    <Phso.Enquiries@ombudsman.org.uk>





    Wed, Feb 3, 2010 at 5:00 PM





    To:

    "eribsskog@gmail.com" <eribsskog@gmail.com>





    Dear Mr Ribsskog

    Our Ref: EN-70818 (please quote this

    reference in all correspondence concerning this matter)

    Thank you for your emails

    of 5 and 19 January 2010 to the Health Service

    Ombudsman, providing an update to your complaint and attaching letters from

    Marybone Health Centre (the Centre) and Liverpool PCT (the PCT).

    You explain that the Centre has invited you to attend

    a meeting to try to resolve your complaint, but it would feel awkward for

    you to attend a meeting and you would prefer the Centre to respond to your

    complaint in writing. While meetings can be a useful way to resolve

    complaints, it is open to you to explain your reasons for not wanting to

    attend a meeting and to ask the Centre to correspond with you in writing to try

    to resolve your complaint. Alternatively, you could ask for help from your

    regional Independent Complaints Advocacy Service (ICAS) office. My email below

    dated 13 November 2009 gives details about ICAS. It may

    be that an ICAS advocate can
    attend the meeting with you, which may subsequently make a meeting feel less awkward

    for you.


    I also note that the PCT has offered for you to make your complaint

    to them so they can handle it rather than the Centre. This is another way

    forward and if you find this more suitable you should let the PCT know by

    contacting their Customer Service Department. I note that they have provided you with their

    contact details.

    Please contact me if you have any questions.

    Yours sincerely

    Daniel Wallis

    Customer Services Officer

    Parliamentary and Health Service Ombudsman

    24th Floor

    Millbank Tower

    Millbank

    London

    SW1P 4QP

    Telephone: 0345 015

    4033


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 January 2010 17:23
    To: Phso

    Enquiries
    Subject: Update/Fwd: Complaint to Health Service

    Ombudsman

    Hi,

    I received a new letter from Marybone Health Centre today, so I enclose

    this letter as an update.

    Hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date:

    Tue, Jan 5, 2010 at 12:35 PM
    Subject: Re: Complaint to Health Service

    Ombudsman
    To: Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>

    Hi,

    thank you for your e-mail!

    I sent a letter to the Health Center, on 13/12, and received an

    answering-letter on 18/12, (which I attach to this e-mail).

    It says in the letter, from the Practice Manager, that the Health

    Center wants me to meet a doctor there, and not the Practice Manager, for a

    meeting.

    But I don't really like the Health Center, any longer, unfortunatly, since

    I didn't like the nurse or the doctor.

    Do I have to go to the meeting, or can I ask the Health Center if they can

    deal with the complaint in writing?

    When I think about it, it just seems a bit awkward, to me, to go back

    to Health Centre, so I would have thought it was better to deal with it in

    writing.

    Do you think this is possible to achieve, that the complaint is being

    dealt with in writing?

    I don't mean to be inpolite, or anything, but I'm more comforable with

    dealing with the complaint in writing, also since English isn't my first

    language, and I think that if the complaint is being dealt with in writing then

    it's easier to avoid, that people try tricks etc., in meetings, since summaries

    aren't always written and aren't always accurate etc.

    So I was just wondering if you think it's possible to deal with complaints

    like this in writing, without me having to go to the Health Centre for a

    complaint-meeting, since I think it's a bit awkward now, going there, after how

    the nurse and the doctor were there, the last time I went there.

    Thank you very much in advance for your reply!

    Yours sincerely,

    Erik Ribsskog

    On Fri, Nov 13, 2009 at 9:05 AM, Phso Enquiries <Phso.Enquiries@ombudsman.org.uk> wrote:

    Dear

    Mr Ribsskog

    Our

    Ref: EN-70818 (please quote this reference in all correspondence

    concerning this matter)

    Thank

    you for your emails of 16 and 22 October 2009

    to the Health Service Ombudsman about two

    GP practices. You

    do not know the name of one of the practices, but name the other practice as

    Marybone Health Centre.

    The

    Ombudsman’s role is to look into complaints about poor treatment or service

    provided by the NHS.

    The

    Ombudsman usually deals with complaints after the local NHS complaints

    procedure has been completed. From the emails you have sent,

    it seems you still need to complete this process. If you

    wish to continue with your complaint, you should first write to the

    Practice Manager of the

    GP practices and ask them to resolve it.

    If,

    receiving the final response from the practices you remain

    unhappy, it is then open to you to re-approach the Ombudsman. You will need to

    explain specifically what was wrong with their response to your

    complaint and to state what you want the Ombudsman to do. At that point we

    will look at your complaint carefully to decide if we can help. There is no

    automatic right to an investigation by the Ombudsman; there has to be a good

    reason for her to investigate a complaint.

    You should send us copies of any relevant correspondence

    and papers which you have. We will also need written permission to obtain any

    papers and records connected to the complaint, and to know whether legal

    action is being taken about it (as that may prevent the Ombudsman from looking

    at the complaint).

    If you need direct help or advice in making a complaint,

    you should contact your regional Independent Complaints Advocacy Service

    (ICAS) office. You can find their details from the following

    link:

    http://www.carersfederation.co.uk/what-we-do/icas/office_results.php?region=north_west

    ICAS is a voluntary organisation providing independent

    advocacy to people making complaints under the NHS complaints

    procedure.

    I note that part of your complaint is about not being

    allowed to register with a GP practice. You may find the following link

    helpful that explains about registering with GP

    practices:

    http://www.nhs.uk/chq/Pages/1095.aspx?CategoryID=68&SubCategoryID=158

    Please contact me if you have any

    questions.

    Yours

    sincerely

    Daniel Wallis

    Customer Services Officer


    Parliamentary and Health Service Ombudsman

    24th Floor

    Millbank Tower

    Millbank

    London

    SW1P 4QP

    Telephone: 0345 015

    4033

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    PS.

    Dette var noe annet, enn det som the Local Government Ombudsman, i, hva heter det, gammel norsk vikingeby, hm., fillern da.

    Tja, York ja.

    De sa at jeg hadde fått tilbud om møte, med the Council, på the gym, men da jeg heller ville behandle klagen skriftlig, så mistet jeg min rett til å få klagen min behandlet, skjønte jeg på LGO.

    Så her er det variasjon, mellom ombudsmennene.

    Kan det være at LGO tullet med meg?

    Jeg ville ikke holdt det for usannsynlig.

    Så sånn er nok det.

    Vi får se hva som skjer.

    Mvh.

    Erik Ribsskog

  • Letter from the Local Government Ombudsman

    Letter from the Local Government Ombudsman


    I’m not sure what to do with this complaint now.

    It must be something wrong, when they let the cleaning-women, wash the mens changing-room, during opening hours, and there were also a lot of other strange things going on there.

    The gym was suddently closed, after I e-mailed the Council about the washing-women, in the mens changing-room.

    And there was just a sign, saying ‘gym closed’, hanging in the enterance-area, of the Millenium-bulding.

    I think that, if it was true, like the Council said, that the gym was closed, for a planed refurbishment, then they would have had time, to make a proper sign, to have in the enterance-area, and they would also have had time to inform the users of the gym, properly, about this refurbishment.

    Which they didn’t.

    And also, they shouldn’t have withdrawn a full months charge, from the users bank-accounts, for the month they closed early.

    (Some weeks into the refurbishment, then they suddently had a very fine sign, so here I think it was something wrong).

    Sincerely,

    Erik Ribsskog

  • Someone found my complaint against the Liverpool City Council, and the Local Government Ombudsman, on my blog, and wrote about it on a message-board.

    ABH wrote:
    Anyone know EriK?
    Quote:

    Hi, I’m aware of that I’m sending the appeal a bit late. But it was almost like a heated argumentation, between me and the Ombudsman case-worker, so I thought I’d try to calm it a bit down. Anyway, the Ombudsman also did the same error, in the compaint-process, in that they waited much to long, before sending me a reply, last year I think it must have been. So I’m asking you to please accept the appeal anyway, since it’s obvious that the Council has acted strange, and that this must be the most important thing to deal with, and not if I answer within three months and six months, also since the Ombudsman did the same mistake in this process.

    Yours sincerely,

    Erik Ribsskog

    https://johncons-blogg.net/2009/01/e-mail-to-local-government-ombudsman-in.html

    Hi,

    I have a tracking-cookie on my blog, so I can see when people link to the blog.

    I’m having a bit of problems with, that the Local Government Ombudsman, is ‘messing’ with me a bit, I think I have to say.

    In that I think that the Council should answer my written complaint in writing.

    While the Council only offers to meet me, at the gym, (a funny place for a meeting like this, I think), and the Council offers to meet me, regarding a complaint, with a different date, from the one I sent.

    So it just seems a bit stupid, I think, what the Council offers.

    And I’ve complained about this, to the Ombudsman.

    But the Ombudsman, frees the Council, and don’t eg. tell the Council that they have to answer my complaint in writing.

    (And the Ombudsman has written answer-letters to late, and things like this.

    I almost suspect there is some freemason-activity at the Ombudsman, or something like this).

    I’ve posted about the whole complaint-process, on my blog.

    I’ll find a link to this.

    I would greatly appriciate, if someone have the chance, to have a look at the complaint-process, and give advice, regarding how I should go forward with an appeal etc., since I’m not so used to dealing with the Government etc., since I’ve been working in a Norwegian food-shop chain, Rimi, for most of my adult life, so I’m not so into complaints like this, so any advice would be highly appriciated!

    I’ll see if I can find the link to this on my blog.

    Thanks in advance for any help!

    Yours sincerely,

    Erik Ribsskog

    PS.

    Here is the link to the LGO complaint-process:

    https://johncons-blogg.net/search/label/Local%20Government%20Ombudsman

    http://www.amv3.com/forum/viewtopic.php?t=1073

    PS.

    Even if it’s maybe a bit strange, that this person writes my name like this: ‘EriK’, with a capital ‘K’.

  • E-mail to the Local Government Ombudsman.







    Google Mail – Appeal to the Ombudsman LGO REF 8000279







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Appeal to the Ombudsman LGO REF 8000279





    Erik Ribsskog

    <eribsskog@gmail.com>





    Sun, Jan 25, 2009 at 6:19 PM





    To:

    LGOAT Mailbox <lgoatmail@lgo.org.uk>



    Hi,

    I’m aware of that I’m sending the appeal a bit late.

    But it was almost like a heated argumentation, between me and the

    ombudsman case-worker,

    so I thought I’d try to calm it a bit down.

    Anyway, the Ombudsman also did the same error, in the

    compaint-process, in that they waited

    much to long, before sending me a reply, last year I think it must have been.

    So I’m asking you to please accept the appeal anyway, since it’s

    obvious that the Council has

    acted strange, and that this must be the most important thing to deal

    with, and not if I answer

    within three months and six months, also since the Ombudsman did the

    same mistake in this

    process.

    Yours sincerely,

    Erik Ribsskog

    On Mon, Jan 19, 2009 at 1:35 PM, LGOAT Mailbox <lgoatmail@lgo.org.uk> wrote:

    > Thank you for your prompt response Mr Ribsskog

    >

    > Your complaint was closed in July 2008 in light no or insufficient

    > evidence of maladministration at the Ombudsman’s discretion.  As a

    > complainant you would have three months to dispute that decision. In

    > view of the time that has passed it is not feasible to review your

    > complaint at this stage.

    >

    > If you are still experiencing problems with the council relating to the

    > same issues then you will need to raise this as a new complaint.

    > Firstly you would need to complete the council’s complaints procedure

    > and if you remain unhappy after that you can refer your complaint back

    > to the Local Government Ombudsman.

    >

    > I hope this is of assistance but should you have any further queries

    > please contact the Advice Team on 024 7682 1960.

    >

    > Best regards

    >

    > Mandy Cashmore

    > Customer Service Adviser

    > LGO Advice Team

    >

    > Tel:  0845 602 1983

    > Ext:  0123

    > Fax: 024 768 20001

    > E: m.cashmore@lgo.org.uk

    >

    > Web: www.lgo.org.uk

    >

    >

    > NOTICE – This message contains information intended only for the use of

    > the addressee named above.  If you have received this message in error

    > please advise us at once and do not make any use of the information

    >

    > —–Original Message—–

    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    > Sent: 19 January 2009 13:15

    > To: LGOAT Mailbox

    > Subject: Re: Appeal to the Ombudsman.

    >

    > Hi,

    >

    > that sounds very good!

    >

    > The reference should be 08 000 279, and the post-code should be L2 2AE.

    >

    > Yours sincerely,

    >

    > Erik Ribsskog

    >

    > On Mon, Jan 19, 2009 at 11:39 AM, LGOAT Mailbox <lgoatmail@lgo.org.uk>

    > wrote:

    >> Thank you for your recent e-mail.

    >>

    >> Could you please provide your complaint reference and postcode so that

    >> we can trace your complaint.

    >>

    >> Many thanks

    >>

    >> Mandy Cashmore

    >> Customer Service Adviser

    >> LGO Advice Team

    >>

    >> Tel:  0845 602 1983

    >> Ext:  0123

    >> Fax: 024 768 20001

    >> E: m.cashmore@lgo.org.uk

    >>

    >> Web: www.lgo.org.uk

    >>

    >>

    >> NOTICE – This message contains information intended only for the use

    > of

    >> the addressee named above.  If you have received this message in error

    >> please advise us at once and do not make any use of the information

    >>

    >> —–Original Message—–

    >> From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    >> Sent: 19 January 2009 11:33

    >> To: LGOAT Mailbox

    >> Subject: Appeal to the Ombudsman.

    >>

    >> Hi,

    >>

    >> I was wondering if the Local Government Ombudsman in York could have a

    >> look at

    >> the complaint I have against the Liverpool City Council again please,

    >> after the

    >> complaint was closed.

    >>

    >> Because the Council didn’t answer my complaint properly.

    >>

    >> They only offered to meet me at the Sports-center, but that was to do

    >> with another

    >> complaint it seemed to me.

    >>

    >> I think they should answer a written complaint in writing.

    >>

    >> Yours sincerely

    >>

    >> Erik Ribsskog

    >>

    >






  • Dette er fra Clifford’s Tower i York. Beklager dårlig kvalitet. Problemer med mobilen. (In Norwegian).

    Dette er fra Clifford’s Tower i York. Beklager dårlig kvalitet. Problemer med mobilen. (In Norwegian).

    PS.

    Det kom jeg på nå.

    Jeg har jo lest, at York, det kommer fra navnet Jorvik, som var vikingenes navn på byen.

    York var vel en gammel norsk vikingeby.

    Selv om jeg pratet med en spesiell gubbe, som hadde en slags butikk, inne i bymuren der, og som lurte på om jeg lurte på noe.

    Så spurte jeg bare om det var riktig at York var en gammel vikingby.

    Og da sa at han, at nei, vikingene var i York, men York er en gammel romersk by.

    Og at den muren som man kan se på bildene under, det er en mur som er bygget oppå de gamle romerske murene, så han.

    Han sa jeg burde gå tilbake den veien jeg kom fra, for da kunne jeg se noe romerske greier.

    Men jeg gikk heller andre veien, og da fant jeg det hvor det stod om at normannerne hadde det de kallte, ‘The Harrying of the North’, og jeg fant det Clifford’s Tower osv.

    Jeg får heller se mer i York, en gang, som jeg har mer tid.

    For nå var jeg jo bare på vei til Sunderland.

    Men det var fristende å se i York, for det er en kjent by, som har bra rykte, på at det er mye interessant å se på, fra historisk tid.

    Og det skuffa ikke York på.

    Uansett hvor du går omtrent, så er det noe som er fra enten romersk tid, normannisk tid, eller vel også fra vikingetiden.

    Men jeg fant ikke så mye fra vikingetiden.

    Men jeg tror det er noe museum, et eller annet sted, i York, fra vikingtiden, da York het Jorvik da.

    Men der får jeg heller dra å se en annen gang, når jeg har mer tid.

    For jeg skulle jo prøve å rekke fra til Sunderland før universitet stengte, og det klarte jeg akkurat.

    Men det ble litt fristende å kikke litt i York.

    Men jeg var der bare i en drøy time, eller noe.

    Men fra det jeg så på den korte tiden, så kan jeg absolutt anbefale å ta en tur og kikke der, hvis man synes det er interessant med historiske bygninger og museer og sånn.

    Og York var også en veldig fin by, med elven og bymuren og det gamle slottet, Clifford’s Tower osv.

    Og jeg skjønner at det er mye mer interessante der, som jeg ikke fikk tid til å se.

    Så jeg har absolutt lyst til å dra tilbake å kikke mer der.

    Og fra det jeg så igår, så kan jeg anbefale å ta en tur til York, som sikkert er enda finere om sommeren, selv om byen også var fin i januar.

    Så den byen kan jeg anbefale.

    Selv om the Local Government Ombudsman, som også holder til der, de gjør en del rare ting.

    Men men.

    Jeg lette ikke så mye etter de egentlig, jeg hadde litt dårlig tid.

    (For å ta med en dårlig spøk).

    Men det er litt artig da, at New York, det betyr jo da Nye Jorvik, egentlig.

    Så New York er egentlig oppkalt etter en norsk vikingby, i Nord-England.

    Det er jo litt artig, synes jeg.

    Så sånn er det.

    Med vennlig hilsen

    Erik Ribsskog

    PS.

    Jeg var jo i York ganske tidlig, siden det er ganske langt fra Liverpool til Sunderland.

    Så jeg var i York i 9-tida kanskje.

    Uten at jeg husker det nøyaktig.

    Men han gubben, det er kanskje litt feil å si at han hadde en butikk i bymuren, han hadde en butikk, i det tårnet der, som er i forbindelse med bymuren:

    Og da gikk jeg opp fortauet der, og da kunne man gå opp på bymuren, etter at man hadde gått gjennom porten i bymuren der da.

    Og da kjente jeg at det lukta piss, da jeg gikk opp den steintrappa, opp på muren der da.

    Så så jeg en gubbe i 60-70 åra, med hvitt skjegg, som tømte en toliters plastflaske, med noe som så ut som is-te kanskje.

    Så gikk jeg ned derfra, og over veien.

    Og opp på bymuren, fra den andre sida av tårnet.

    For jeg tenkte å se bortover den veien da, for jeg kom fra venstre-sida på bildet, for det er det jernbanestasjonen er.

    Jeg hadde vel bare vært i byen i 5-10 minutter, da jeg kom til det tårnet på bildet da.

    Så spurte han gubben om jeg lurte på noe da.

    Så lurte jeg jo på om det var noe vikingegreier i York da, siden jeg har hørt at York var en gammel vikingby.

    Men det var visst romersk by og sånn da.

    Og da stod han gubben utafor en butikk, eller noe, et lite rom i det tårnet, et slags antikvariat kanskje, at han solgte noe bøker og plakater om det historiske York.

    Kanskje noe sånt.

    Men jeg tror at han gubben kanskje bodde i det lille rommet i bymuren der.

    Og at han ikke hadde do.

    Også pissa han i sånne tomme toliters-flasker, og helte det ut, like ved den ene trappa der, sånn at det stinka piss der.

    Jeg trodde først at det kanskje at det var ungdommer som pleide å feste der i helgene, og at det var kanskje var derfor det lukta.

    Men jeg tror nok det er mer sannsynlig at han gubben med det hvite skjegget faktisk bodde i den lille butikken, i bymuren, eller tårnet der, og at han pisser på sånne tomme 2-liters flasker, og heller det ut, like vel bymuren der, om morgenen, like før butikken åpner.

    Og det er jo spesielt nok, bare det, kan man nok kanskje si ja.

    Men, ikke nok med det nei.

    Neida, han kunne ikke la meg gå å kikke der, i fred, selv etter at han hadde helt ut pisset sitt, foran trynet mitt, da jeg gikk på den andre sida av tårnet, opp på muren der.

    Neida, han måtte begynne å spørre meg hva jeg gjorde der, på et offentlig sted og.

    Hvis det var sånn jeg forstod det da.

    Så hvis noen lurte på hvorfor jeg skrev at han gubben virka litt spesiell, så var altså pga. det jeg forklarte nå da.

    Det er ihvertfall sånn det virka for meg at det var.

    Så tar jeg forbehold i tilfelle det var noe annet enn piss i de flaskene, og at han gubben faktisk ikke likevel bor i den lille butikken i muren eller tårnet der da.

    Så da får jeg beklage så mye hvis det ikke er sånn det virka for meg.

    Så da får jeg beklage det.

    Så får jeg se om jeg får fiksa det bluetooth-greiene her, for resten av bildene jeg tok i Sunderland.

    Vi får se.

  • E-mail from the Local Government Ombudsman.







    Google Mail – Appeal to the Ombudsman LGO REF 8000279







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Appeal to the Ombudsman LGO REF 8000279





    LGOAT Mailbox

    <lgoatmail@lgo.org.uk>





    Mon, Jan 19, 2009 at 1:35 PM





    To:

    Erik Ribsskog <eribsskog@gmail.com>


    Cc:

    WorkPro <incoming@lgo7.lgo.org.uk>



    Thank you for your prompt response Mr Ribsskog

    Your complaint was closed in July 2008 in light no or insufficient

    evidence of maladministration at the Ombudsman’s discretion.  As a

    complainant you would have three months to dispute that decision. In

    view of the time that has passed it is not feasible to review your

    complaint at this stage.

    If you are still experiencing problems with the council relating to the

    same issues then you will need to raise this as a new complaint.

    Firstly you would need to complete the council’s complaints procedure

    and if you remain unhappy after that you can refer your complaint back

    to the Local Government Ombudsman.

    I hope this is of assistance but should you have any further queries

    please contact the Advice Team on 024 7682 1960.

    Best regards

    Mandy Cashmore

    Customer Service Adviser

    LGO Advice Team

    Tel:  0845 602 1983

    Ext:  0123

    Fax: 024 768 20001

    E: m.cashmore@lgo.org.uk

    Web: www.lgo.org.uk

    NOTICE – This message contains information intended only for the use of

    the addressee named above.  If you have received this message in error

    please advise us at once and do not make any use of the information

    —–Original Message—–

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 19 January 2009 13:15

    To: LGOAT Mailbox

    Subject: Re: Appeal to the Ombudsman.

    Hi,

    that sounds very good!

    The reference should be 08 000 279, and the post-code should be L2 2AE.

    Yours sincerely,

    Erik Ribsskog

    On Mon, Jan 19, 2009 at 11:39 AM, LGOAT Mailbox <lgoatmail@lgo.org.uk>

    wrote:

    > Thank you for your recent e-mail.

    >

    > Could you please provide your complaint reference and postcode so that

    > we can trace your complaint.

    >

    > Many thanks

    >

    > Mandy Cashmore

    > Customer Service Adviser

    > LGO Advice Team

    >

    > Tel:  0845 602 1983

    > Ext:  0123

    > Fax: 024 768 20001

    > E: m.cashmore@lgo.org.uk

    >

    > Web: www.lgo.org.uk

    >

    >

    > NOTICE – This message contains information intended only for the use

    of

    > the addressee named above.  If you have received this message in error

    > please advise us at once and do not make any use of the information

    >

    > —–Original Message—–

    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    > Sent: 19 January 2009 11:33

    > To: LGOAT Mailbox

    > Subject: Appeal to the Ombudsman.

    >

    > Hi,

    >

    > I was wondering if the Local Government Ombudsman in York could have a

    > look at

    > the complaint I have against the Liverpool City Council again please,

    > after the

    > complaint was closed.

    >

    > Because the Council didn’t answer my complaint properly.

    >

    > They only offered to meet me at the Sports-center, but that was to do

    > with another

    > complaint it seemed to me.

    >

    > I think they should answer a written complaint in writing.

    >

    > Yours sincerely

    >

    > Erik Ribsskog

    >






  • Appeal to the LGO Ombudsman.







    Google Mail – Appeal to the Ombudsman.







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Appeal to the Ombudsman.





    Erik Ribsskog

    <eribsskog@gmail.com>





    Mon, Jan 19, 2009 at 11:32 AM





    To:

    advice@lgo.org.uk



    Hi,

    I was wondering if the Local Government Ombudsman in York could have a look at

    the complaint I have against the Liverpool City Council again please, after the

    complaint was closed.

    Because the Council didn’t answer my complaint properly.

    They only offered to meet me at the Sports-center, but that was to do

    with another

    complaint it seemed to me.

    I think they should answer a written complaint in writing.

    Yours sincerely

    Erik Ribsskog