johncons

Stikkord: Online trakassering

  • Harassment from Expat-site.

    Today, 4:11 am #1
    johncons
    New Member

    Joined: Feb 2008
    Posts: 1

    Problems with US imigration control, ‘no ties outside US’.

    ——————————————————————————–

    Hi,

    I’m really a Nurse living in Britain, but I searched on the internet, regarding some problems I’ve been having, when I tried to go to the USA, in 2005.

    Then I had some problems with the Detroit Imigration Control, and they wrote some text in my passport, and sent me back to Oslo, via Paris.

    Here’s what was written:

    Just now, I searched on the internet, on the text ‘8 CFR 217.4 (a)’.

    And I found this post, on this message-board:

    http://britishexpats.com/forum/showthread.php?t=73347

    The post-writer, seems to have been having a similar problem as I had, when I tried to go to the US, for a holiday, two or three months, in February 2005.

    I wanted to rent a car in Detroit, and drive and see a bit of the country.

    But I wasn’t let through the passport-control, and I had to sit an answer questions in a room, for several hours.

    And I suspect they were calling like, the Norwegian government, and things like that.

    I’m not sure exactly what they mean with ‘no ties outside of the US’.

    But if they were afraid that I would exploit the American welfare system, then I think that was a bit strange, since Norway has like a generous, or what the right word is, welfare system.

    But anyway.

    I had a rented storage in Oslo, with City Self Storage there.

    Is that considered a tie outside of the US, I was wondering.

    And I have a grandmother in Norway etc., but I’m not sure if that’s considered a tie.

    The reason I’m wondering how they define ‘a tie’, is that I’m a bit worried, that people, who they define, as not having ‘a tie’, is being played games with, used as ‘target guys’, etc, by the CIA etc.

    So I’m trying to get whatever it is that is going on to stop.

    This is a link, where I’ve been trying to explain what’s going on a bit better:

    http://johncons.trykker.com/2008/02/…22-pa-engelsk/

    So, I would be very if someone knows they define ‘a tie’, because it’s sometimes a bit stressful, with whats going on, and I suspect it could be linked with what happened in the Detroit Imigration Control, or what they are called, in 2005.

    So thanks very much in advance for any help!

    johncons
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    Today, 10:16 am #2
    Folinskyinla
    Senior Member

    Premium Member

    Joined: Sep 2002
    Location: Los Angeles, CA
    Posts: 11,322

    Re: Problems with US imigration control, ‘no ties outside US’.

    ——————————————————————————–

    Quote:
    Originally Posted by johncons

    So, I would be very if someone knows they define ‘a tie’, because it’s sometimes a bit stressful, with whats going on, and I suspect it could be linked with what happened in the Detroit Imigration Control, or what they are called, in 2005.

    So thanks very much in advance for any help!

    Hi:

    First of all, your facebook link needs a password of some sort.

    “Ties” is equivalent to a home outside of the US which you intend to return to.

    The 8 CFR 217.4(a) notation simply shows that you were refused entry on the Visa Waiver program — please note that this does NOT count as a formal removal. And fortunately, the “no ties” notation shows that there was NO fraud finding.

    The VW is simply an admission under the equivalent of the “B-1/2” non-immigrant categories. [There are some procedural differences]. If you look up section 101(a)(15)(B) of the Immigration & Nationality Act, the very definition of visitor requires that one have home abroad with no intention of abandoning it.

    So the reference to “ties” is to show the existence of a residence abroad AND an intent to return to that residence. And those ties can change. For example, the three month visit at a land border is indication of coming to the US to stay — and it was up to you to show that was not true. BTW, did you have a confirmed ticket out of the US or did you simply plan to return to Canada?

    That said, since you were not formally “removed”, you are entitled to a new determination if you seek to obtain visitor status again.

    You now have proof of an excellent tie to the EC — you have a good job. Do you have other proof of residence in the UK? I’m not familiar with the UK documents that a citizen of another EC country might have that show residence in the UK — driver’s license, Council taxes, etc? That is also good evidence of a residence in the US.

    I hope this helps. It is not all that difficult.
    __________________
    “Folinskyinla”
    www.folinsky.com
    Certified Specialist Immigration & Nationality Law
    Calif. Bar Board of Legal Specialization

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    Today, 11:23 am #3
    johncons
    New Member

    Joined: Feb 2008
    Posts: 1

    Re: Problems with US imigration control, ‘no ties outside US’.

    ——————————————————————————–

    Quote:
    Originally Posted by johncons
    Hi,

    I’m really a Nurse living in Britain, but I searched on the internet, regarding some problems I’ve been having, when I tried to go to the USA, in 2005.

    Then I had some problems with the Detroit Imigration Control, and they wrote some text in my passport, and sent me back to Oslo, via Paris.

    Here’s what was written:

    Just now, I searched on the internet, on the text ‘8 CFR 217.4 (a)’.

    And I found this post, on this message-board:

    http://britishexpats.com/forum/showthread.php?t=73347

    The post-writer, seems to have been having a similar problem as I had, when I tried to go to the US, for a holiday, two or three months, in February 2005.

    I wanted to rent a car in Detroit, and drive and see a bit of the country.

    But I wasn’t let through the passport-control, and I had to sit an answer questions in a room, for several hours.

    And I suspect they were calling like, the Norwegian government, and things like that.

    I’m not sure exactly what they mean with ‘no ties outside of the US’.

    But if they were afraid that I would exploit the American welfare system, then I think that was a bit strange, since Norway has like a generous, or what the right word is, welfare system.

    But anyway.

    I had a rented storage in Oslo, with City Self Storage there.

    Is that considered a tie outside of the US, I was wondering.

    And I have a grandmother in Norway etc., but I’m not sure if that’s considered a tie.

    The reason I’m wondering how they define ‘a tie’, is that I’m a bit worried, that people, who they define, as not having ‘a tie’, is being played games with, used as ‘target guys’, etc, by the CIA etc.

    So I’m trying to get whatever it is that is going on to stop.

    This is a link, where I’ve been trying to explain what’s going on a bit better:

    http://johncons.trykker.com/2008/02/…22-pa-engelsk/

    So, I would be very if someone knows they define ‘a tie’, because it’s sometimes a bit stressful, with whats going on, and I suspect it could be linked with what happened in the Detroit Imigration Control, or what they are called, in 2005.

    So thanks very much in advance for any help!

    I wrote ‘Norse’ and not ‘Nurse’.

    (I took a back-up of the post, after I’d submitted it:

    https://johncons-blogg.net/…ard-still.html).

    So this harassment-incident, I’m going to bring on.

    I think this helps showing that theres something going on.

    http://britishexpats.com/forum/showthread.php?p=5925954#post5925954

  • British Expat Message Board (Still unpublished), 13/2.

    Hi,

    I’m really a Norse living in Britain, but I searched on the internet, regarding some problems I’ve been having, when I tried to go to the USA, in 2005.

    Then I had some problems with the Detroit Imigration Control, and they wrote some text in my passport, and sent me back to Oslo, via Paris.

    Here’s what was written:

    Just now, I searched on the internet, on the text ‘8 CFR 217.4 (a)’.

    And I found this post, on this message-board:

    http://britishexpats.com/forum/showthread.php?t=73347

    The post-writer, seems to have been having a similar problem as I had, when I tried to go to the US, for a holiday, two or three months, in February 2005.

    I wanted to rent a car in Detroit, and drive and see a bit of the country.

    But I wasn’t let through the passport-control, and I had to sit an answer questions in a room, for several hours.

    And I suspect they were calling like, the Norwegian government, and things like that.

    I’m not sure exactly what they mean with ‘no ties outside of the US’.

    But if they were afraid that I would exploit the American welfare system, then I think that was a bit strange, since Norway has like a generous, or what the right word is, welfare system.

    But anyway.

    I had a rented storage in Oslo, with City Self Storage there.

    Is that considered a tie outside of the US, I was wondering.

    And I have a grandmother in Norway etc., but I’m not sure if that’s considered a tie.

    The reason I’m wondering how they define ‘a tie’, is that I’m a bit worried, that people, who they define, as not having ‘a tie’, is being played games with, used as ‘target guys’, etc, by the CIA etc.

    So I’m trying to get whatever it is that is going on to stop.

    This is a link, where I’ve been trying to explain what’s going on a bit better:

    http://johncons.trykker.com/2008/02/12/facebook-122-pa-engelsk/

    So, I would be very if someone knows they define ‘a tie’, because it’s sometimes a bit stressful, with whats going on, and I suspect it could be linked with what happened in the Detroit Imigration Control, or what they are called, in 2005.

    So thanks very much in advance for any help!

  • Dagbladet Message Board, 11/2. (In Norwegian).

    5
    anbefalingerBra! Røyk.
    Skrevet av cons 11.02.2008 kl. 22:49

    Ok, så i de to gamle murstein-konstruksjonene til høyre på bilde, så driver de å spalter atomer osv da?

    Altså, de driver å deler opp et atom, som er alt for lite til å kunne synes.

    Er det sånn det ligger ann?

    Og hvorfor kjøper Storbritannia gass fra Norge da, når dem bare kunne bygd et par sånne reaktorer til da.

    Og hvorfor er strømmen så dyr i England?

    I Norge, så var jo strømmen nesten gratis på 70 og 80-tallet.

    Men nå sier dem at vi bruker så mye strøm, så nå koster strømmen flere tusen i måneden gjerne vel.

    Enda vel en god del kraftkrevende industri nok har blitt lagt ned vel?

    Jeg mener, folk sitter vel stort sett å ser på TV om kvelden, som de gjorde på 70 og 80-tallet.

    Hva er det folk bruker så mye mer strøm til nå, enn på 70 og 80-tallet.

    PC-er bruker vel ikke så mye strøm.

    Det dyreste er vel oppvarming, men folk hadde jo husene varme på 70 og 80-tallet og.

    Jeg husker de elektriske ovenen da, var bare noe som stod på, og som det ikke var så nøye hvor mange grader dem stod på.

    Samme med lyset.

    Lyset stod jo alltid på i alle romma i Norge, mens i England f.eks. så skrur folk av lyset i rom dem ikke oppholder seg i.

    Og det samme i f.eks. Frankrike.

    Der skrur folk av lyset på hoteller om natta til og med, husker jeg.

    Og folk skrur av TV-en, når det ikke er et program dem absolutt skal se på.

    Så det som skjedde med strøm-markedet i Norge, er vel litt rart da.

    Man er sikre på at ingen har lurt folka i Norge da?

    Altså, på 70 og 80-tallet, så var strømmen omtrent gratis, og ingen tenkte på strøm-regninga.

    På 2000-tallet, så blir strømnettet kobla sammen med utlandet, også blir strømmen plutselig mye dyrere, så pensjonister har ikke råd å betale strømregning på over 5000 osv.

    Men det er mulig det er fordi det er mindre snø nå da, som smelter, og går gjennom fossene, på Vestlandet osv.

    Det er mulig, jeg er ikke så ofte på Vestlandet osv., men er ikke nedbøren ganske konstant da.

    Hvis det ikke faller snø, så faller det vel kanskje regn da?

    Eller har jeg misforstått nå?

    Men men, man kan ikke skjønne alt.

    Men jeg synes kanskje ting kan tyde litt på at vanlige folk i Norge ble litt lurt med det her med strømmen osv.

    Og også at det er litt rart, at alt skal være så dyrt og tungvint og byråkratisk osv. i Norge, når vel Norge må være landet med mest naturresurser i verden.

    Masse olje, gass, vannkraft fra fossefall, fisk, etc.

    Men likevel, så er bensinen dyr, strømmen dyr, fisken dyr, etc.

    Prisene på dette ligger vel kanskje på samme nivå som i utlandet.

    Og lønningene er jo mye høyere i Norge.

    Men skattene er jo høye, og prisene på varer og tjenester er jo høye.

    Så det kan virke som om alle naturressursene Norge har.

    At pengene fra all oljen, gassen, vannkraften, fisken osv.

    At pengene fra dette, går til å betale for et stort statsapparat, som halvparten av folka jobber, eller ‘jobber’ i.

    For det er vel ikke nok jobb, i forbindelse med å styre landet, til at det kan bli fornuftige ting å gjøre for halvparten av arbeidsstyrken?

    Dem må vel til en viss grad finne opp ting å bruke tia på?

    Hadde det ikke vært bedre å hatt et statsapparat, på størrelse med andre land, også heller latt de her folka gjøre noe ordentlig arbeid?

    Hvis man lar dem jobbe i private bedrifter, så vet man jo at det er en eier der, som gjerne vil holde utgifter nede, og driften effektiv.

    For å få resultater fra investeringen sin.

    Mens hvis staten er eier, så er det tar folk kanskje det ikke så nøye, om kostnadene holdes nede, at man bruker hue i forbindelse med økonomien, og driver effektivt.

    Og det er vel ikke noe værre å jobbe i en privat bedrift, enn å jobbe i en statlig bedrift.

    Noen sier at det er tryggere å jobbe i en statlig bedrift, men det er jo sikkerhetsnett, i veldferdstaten osv., sånn at man skal klare seg, også i tilfelle man mister jobben.

    Så det er vel ikke noe utrygt å jobbe i en privat bedrift da.

    Men det er sikkert noen andre som skjønner det.

    Det virker litt som om atombomber og plutomiumen kunne ha vært en røverhistorie, synes jeg noen ganger i hvertfall.

    Hva er røyken som kommer opp der da, er det Co2, eller er det vann-damp eller?

    Jeg synes det her med spalte atomer, som er det minste i verden, og så få masse skummelt ut av å drive å dele opp det minste i verden.

    Som radioaktivitet og plutonium osv.

    Jeg synes det virker litt rart, hvis man prøver å tenke på det, sånn fra et helt vanlig menneskes perspektiv.

    At vi har noe som heter radioaktivitet, som man ikke kan se, men som fungerer på en måte som kryptonium mot Supermann.

    Og hvis man deler det minste som finnes, atomet, så får man noe som kan lage den største eksplosjonen i verden.

    Det synes jeg høres litt rart ut.

    Det minste i verden, som er så lite at man ikke kan se det en gang.

    Det atomet, det kan lage den største eksplosjonen i verden, bare man deler det opp.

    Hm.

    Folk er sikre på at det er ingen som tuller her?

    Men hvis myndighetene sier at det er sånn, så er det vel sånn da?

    Det kan ikke ha vært noe, som noen har funnet på det her?

    Med noe agenda, å holde de landene som ikke har atomkraft, eller ‘atomkraft’.

    Og som ikke har atombomber, eller ‘atombomber’.

    Å holde disse landa i sjakk?

    I forbindelse med noe agenda å få hevn over vikingene?

    Kan det være noe mulighet?

    Eller er det så usannsynlig, at det ikke er verdt å tenke på engang?

    Det er sikkert noen som har noe svar på dette, så på forhånd takk for svar!

    Nytt innlegg Svar på innlegg Varsle 1
    anbefalingerBra! RE: Røyk.
    Skrevet av lolsipop(nikkott) 11.02.2008 kl. 22:57

    Skriv en kommentar, ikke en forbanna roman.

    Nytt innlegg Svar på innlegg Varsle 1
    anbefalingerBra! RE: Røyk.
    Skrevet av cons 12.02.2008 kl. 00:15

    Da er vi over på et tema, som jeg synes er ofte aktuelt i Norge.

    Og det er trakassering.

    Eller høflighet da.

    Bestemmer du hva jeg skal skrive?

    Hva jeg skriver her, er en sak mellom meg og Dagbladet.

    Eller er du mora mi?

    Du driver faktisk å patroniserer meg.

    Nå kunne jeg klagd, men nå er jeg ganske vant til det her, men hvis det blir mer, så er det nok ikke umulig at jeg klager nei.

    Vi får se.

    Nytt innlegg Svar på innlegg Varsle 1
    anbefalingerBra! Som å høre på Guttungen
    Skrevet av Titi 12.02.2008 kl. 00:11

    Så mye svada. Du burde ringe Guttungen Jens å få deg en jobb på statsministerns kontor eller i NRK

    Nytt innlegg Svar på innlegg Varsle 0
    anbefalingerBra! RE: Som å høre på Guttungen
    Skrevet av cons 12.02.2008 kl. 00:22

    Hei, ja du er også utenfor tema.

    Du driver også å trakasserer.

    Du skriver at, det jeg skriver er svada.

    Da er du nedlatende (uhøflig), ovenfor meg.

    Fordi da sier du implisitt at jeg er på lavere nivå enn de andre.

    Fordi det jeg skriver er svada.

    I forhold til det som er vanlig, det de andre skriver.

    Så da setter du meg på et lavere nivå enn de andre.

    Og det er trakassering, som vel er forbudt i følge lov, i hvertfall i Storbritannia.

    Det er sikkert lov å mene at det som står der er svada, men det er nedlatende/trakasserende, å si noe til folk, som er nedlatende.

    I hvertfall hvis det er uønsket.

    Nå trodde du kanskje at du kjente meg, og du trodde kanskje at jeg likte å bli hersa med.

    Men det stemmer nok ikke, så jeg skriver en advarsel her da, at neste gang klager jeg nok.

    Så skriver jeg det her for å forklare.

    Og du er patroniserende.

    Du forteller meg hva jeg burde gjøre.

    Som om du var min formynder, altså som om du var mora mi da.

    Det tror jeg er et problem i Norge, ettersom jeg merker i forhold til utlandet.

    Det er masse ukjente folk som gjerne vil være mora di.

    Hvor kommer alle disse wannabe-mødrene fra?

    Hvorfor er det så mange av dem i Norge?

    Er det fordi Norge grenser til Russland, og russerne har lært dem norsk, og smugler dem over grensa, for å få dem til å lage faenskap?

    Man kan lure i hvertfall.

    Det synes i allefall jeg.

    Nytt innlegg Svar på innlegg Varsle 0
    anbefalingerBra! RE: Som å høre på Guttungen
    Skrevet av Titi 12.02.2008 kl. 00:29

    Tar det tilbake.

    Nå jeg tenker meg om er jeg egentlig enig.

    Du er Gerhardsen

    Du er Vidsom

    Du er Sannheten

    Du er NRK og P2 på en gang

    Du sitter allerede i regjeringen fordi du er

    Fullkommen

    Det synes i allefall jeg

    Nytt innlegg Svar på innlegg Varsle 0
    anbefalingerBra! RE: Som å høre på Guttungen Valgt innlegg
    Skrevet av cons 12.02.2008 kl. 00:48

    Prøver du å herme etter min stil nå.

    Jeg synes du hersjer med meg enda.

    Nå klager jeg ikke den her gangen, for jeg vil gjerne illustrere et eksempel, som vel blir borte hvis postene blir slettet.

    Men her forklarer jeg hva jeg mener:

    Nå skriver du at det jeg skriver er svada.

    Da er du uhøflig/nedlatende ovenfor meg, du skriver at det jeg skriver er svada, i forhold til det de andre skriver, som er vanlig.

    Da setter du meg på et lavere nivå enn de andre.

    Det er vel greit å mene det.

    Men nå er vi tross alt begge fra samme land.

    Da burde vi vel kunne diskutere i sivilserte former.

    Vi kommer da ikke fra to forskjellige land som er i krig med hverandre?

    Du tror kanskje at jeg liker å bli hersja med på en uhøflig/u-sivilisert/nærmest krigersk måte.

    Da blander du nok meg med noen andre.

    Når jeg sitter å kommenterer her, er det for å bidra til samfunssdebatten i Norge, og pga.

    interesser osv., som en form for avkobling eller hobby nærmest.

    Så jeg er ikke i noen krig.

    Du tiltaler med fiendtlig tone.

    Men jeg liker ikke å drive med sånn usivilisert kriging, på fritiden, jeg har andre ting å

    bruke tida mi på.

    Så neste gang du bruker den tonen der, så kommer jeg til å klage på deg.

    Det er ikke lov å oppføre seg fiendtlig mot andre som man ikke kjenner.

    Det burde også være unødvendig å oppføre seg på en fiendtlig måte mot sine felles landsmenn.

    Jeg ønsker ikke å bli fiendlig behandlet når jeg diskuterer på nettet, så det kommer jeg nok

    til å klage på.

    Jeg synes vi burde fokusere på bidra på en konstruktiv måte til debatten, og ikke komme

    med fiendtlige angrep, som tar fokuset vekk fra debatten.

    Nytt innlegg Svar på innlegg Varsle 0
    anbefalingerBra! RE: Som å høre på Guttungen
    Skrevet av cons 12.02.2008 kl. 01:04

    Altså, først burde man vel ha en sivilisert tone.

    Og så kan man diskutere.

    Men du har en fiendlig tone, som om vi er i krig.

    Og da tar det fokuset bort fra debatten.

    Så jeg mistenker, at du har en agenda.

    At du vil ta fokuset bort fra det jeg skrev i den første posten.

    Ved å arrangere noe krig og fiendtligheter, som tar fokuset vekk fra den egentlige debatten.

    Eller at du er del en organisert kampanje, som prøver å slite meg ut, for å få meg til å miste kontrollen på jobbsituasjon etc.

    Forbundet med andre problemer med kriminelle nettverk/myndigheter i Norge og Storbritannia.

    For selv om en sånn trakasserende melding er greit.

    Men når man skal drive å forsvare seg, og prøve å forklare problemet til ignorante administratorer, når det begynner å hope seg opp med 40-50 slike trakasserende meldinger.

    Da tar det jo litt på.

    Så selv om en sånn melding, nok er overlevbart.

    Så merker jeg jo det at, det blir slitsomt med mange sånne meldinger.

    Så etterhvert, så orker man nok ikke å skrive sånne her svar, på alle de meldingene hvor man blir hersja med.

    Så da er det vel kanskje smart å først skrive en advarsel da, og så klage hvis personen fortsetter da.

    Så jeg får ta det som en tommelfinger-regel, også får jeg se det ann litt hvordan jeg skal takle den her type trakasserende poster, som vel nok tar fokuset vekk fra det egentlige tema.

    Nytt innlegg Svar på innlegg Varsle

    http://www.dagbladet.no/nyheter/2008/02/11/526594.html?commentId=1760988#comment_1760988

  • Enclosure 6, Letter sent BBC, 6/2.

    Enclosure 6, Letter sent BBC, 6/2.

  • Enclosure 5, Letter sent BBC, 6/2.

    Enclosure 5, Letter sent BBC, 6/2.

  • Enclosure 4, Letter sent BBC, 6/2.

    From: eribsskog@gmail.com Erik Ribsskog
    To: info@bbc.co.uk
    Date: Fri, 23 Nov 2007 05:35:08 +0000
    Subject: Fwd: Complaint/Fwd: Your BBC Posting has been removed

    Hi,

    I cant see that I have recieved an answer to this e-mail yet, that’s why I’m
    trying to send it again.

    Hope that this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Nov 6, 2007 2:17 AM
    Subject: Complaint/Fwd: Your BBC Posting has been removed
    To: info@bbc.co.uk

    Hi,

    I haven’t recieved any answer to this e-mail, from the message-board
    moderators,
    even if I have been sending it twice to them

    So I was hoping that you maybe would have the chance to have a look at this.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Oct 26, 2007 1:06 AM
    Subject: Fwd: Your BBC Posting has been removed
    To: England.moderators@bbc.co.uk

    Hi,

    I can’t see that I have recieved an answer to this e-mail yet, thats why I’m
    trying to send it again.

    Hope that this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog < eribsskog@gmail.com>
    Date: Oct 13, 2007 8:34 PM
    Subject: Re: Your BBC Posting has been removed
    To: England < England.moderators@bbc.co.uk>

    Hi,

    I was wondering if you think it would be possible for me to get a more
    spesific reason on why the post
    was removed?

    Yours sincerely,

    Erik Ribsskog

    On 12 Oct 2007 15:57:47 +0000, England < England.moderators@bbc.co.uk>
    wrote:
    >
    > Dear BBC Community member,
    >
    > Thank you for contributing to a BBC community site. Unfortunately we’ve
    > had to remove your content below because it contravened one of the House
    > Rules.
    >
    > Postings to BBC messageboards will be removed if they:
    >
    > *Break the law, or condone or encourage unlawful activity. This includes
    > defamation and contempt of court.
    >
    > You can find out more about Defamation at
    > http://www.bbc.co.uk/dna/hub/HouseRules-Defamation
    > You can read the BBC messageboards House Rules in full here:
    > http://www.bbc.co.uk/messageboards/newguide/popup_house_rules.html
    >
    > Please be careful when you copy the text of someone else’s message into
    > your post. If their posting is subsequently removed, your posting may also
    > have been removed, as it contained a copy of their failed text.
    >
    > If you can rewrite your contribution to remove the problem, we’d be happy
    > for you to post it again.
    >
    > Please note that anyone who seriously or repeatedly breaks the House Rules
    > may have action taken against their account.
    >
    > http://www.bbc.co.uk/messageboards/newguide/popup_breaking_rules.html
    >
    > Regards,
    >
    > The BBC Communities Team
    > http://www.bbc.co.uk/messageboards/newguide/
    >
    > URL of content (now removed):
    > http://www.bbc.co.uk/dna/england/F2770282?Thread=4653901&post=54093182
    >
    > Subject:
    > The use of Negative Reinforcement as a Management-method at the Arvato
    > Microsoft Scandinavian Product Activation in Liverpool.
    >
    > Posting:
    > When I was working at the Arvato Microsoft Scandinavian Product Activation
    > in Liverpool, I had a meeting with one of the team-leaders on the campaign.
    >
    > I was wondering why we, (I was working as a regular Contact Centre
    > Representative there), and I was wondering why we got lines like ‘NN, you’re
    > on wrap-up’, shouted at us across the tables, from the team-leaders.
    >
    > Then I got to hear that this was something that the team-leaders had been
    > thought during team-leader training.
    >
    > The team-leader I was in the meeting with, told me, that they had been
    > trained using ‘[negative] reinforcement’, during the team-leader training.
    >
    > She explained to me, that she wouldn’t stop with the
    > shouting/complaining/’giving stick’, the way she did, because this was the
    > way they had been trained to lead the campaign.
    >
    > Here is a quote from the summary from this meeting:
    >
    > ‘I also brought up the situation with the wrap-up meeting we had some
    > weeks earlier, where
    > we agreed on that I would work on gradually bettering the wrap-up time,
    > but that she then
    > forgot this agreement, and the next day acted like this meeting hadnt been
    > taking place
    > at all, and continued to shout ‘You’re on wrap-up’ if the wrap-up time
    > exceeded 5 seconds.
    >
    > Vivian explained that this was call reinforcement, and that the
    > team-leaders were trained
    > to use reinforcement as a way of solving problems, like the problem with
    > agents being
    > to long time on wrap-up between the calls. So she wouldnt stop doing this,
    > because she
    > had been trained to do her job this way.
    >
    >
    > NEGATIVE REINFORCEMENT
    >
    > I hadnt heard about reinforcement on the management/organisation modules I
    > had studied on
    > upper secondary and university-level, and neighter had I heard about it on
    > the management-
    > courses I had participated on while I was working as a manager in Norway.
    >
    > So when I got home on the day we had the meeting, I searched for
    > ‘reinforcement’ on the
    > internet. I found from how Vivian described it in the meeting, that this
    > way of sorting
    > problems was called ‘negative reinforcement’.
    >
    > I couldnt find very much on how this was being used in management, but
    > from what I found
    > it seemed like it was more used as a way of training dogs, and that it was
    > known to make
    > the dogs nervous.
    >
    > Line says that they were told to do it this way, because if they did it
    > this way, then the agents
    > would do the job the way the team-leaders wanted.’.
    >
    > Link: https://johncons-blogg.net/2007/10/enclosure-7.html
    >
    >
    > My issue, regarding this, was that when I was searching on the term
    > ‘negative reinforcement’, on the internet, then it mostly appeared links
    > that had to do with the training of animals, like dogs and horses. (And not
    > so much with management-theory):
    >
    > Link: http://www.google.co.uk/search?hl=en&q=negative+reinforcement&meta=cr%3DcountryUK%7CcountryGB
    >
    >
    >
    > And, the fact that the team-leaders are screaming things like ‘You’re on
    > wrap-up’, to the CCR representatives.
    >
    > I think this is a bit impolite, because the places were people are seated,
    > are up to the region of 5-10 meters from were the team-leader is sitting
    > shouting.
    >
    > So I remember I myself thought this practice was a bit inpolite towards
    > the representatives.
    >
    > And also, I thought it was interfering in the work.
    >
    > That is, if one are sitting, and writing some notes, or if one are loging
    > the latest call.
    >
    > The latest call from when someone has called in to activate Windows or
    > Office etc.
    >
    > Then one had five seconds to log the call and to prepare for the next
    > call.
    >
    > So sometimes one ran out of time, and sometimes, one also wanted to have a
    > zip of water inbetween the calls, so sometimes five seconds could be maybe a
    > bit to little time.
    >
    > But the point is, that when the call wasn’t a regular call. That is, if
    > the call lasted for longer than about five minutes, then one had to log the
    > call on a form as well as on the screen.
    >
    > And if it was a company-call, a Microsoft customer, then it could be that
    > one had to write some notes down, since these calls sometimes were a bit
    > more complex than the regular calls.
    >
    > And also since there was a lot of types of agreements, like
    > Select-agreement, Open-agreement, etc.
    >
    > There were meny combinations of different agreements and products, so
    > sometimes, one happened to write down some notes, and also send e-mails to
    > the line-managers about the activation.
    >
    > So if one were busy doing things like this, then I think the shouting was
    > sometimes interfering a bit with the other work.
    >
    > Because, often, it wouldn’t be possible to do work-tasks like this, while
    > one were answering the next call simultaniously.
    >
    > Because one needed to consentrate on the loging and the writing og notes
    > and e-mails.
    >
    > So then it interfered a bit when someone shouted at me: ‘Erik, you’re on
    > wrap-up’. At least I remember that I thought this personally.
    >
    > Because then I lost my concentration, and my awarenes of what I was doing.
    > And I sometimes got a bit stressed, and I maybe started thinking about
    > things regarding the organisation of the campaign instead.
    >
    > And I also think that this practice is a bit condescend.
    >
    > That is, from the team-leader to the representative. It seems to me, that
    > one are shouting like this, then it means that one thinks that the
    > representative isn’t using his time in a meaningful way. That is, it means
    > that the representative is doing something wrong.
    >
    > I tried telling them, that we knew from before, that the wrap-up time was
    > five seconds, and that they didn’t really need to shout that out, because we
    > already knew this from before.
    >
    > And when one used more time than five seconds, it was because it was
    > needed to finish the work-tasks.
    >
    > But when they were shouting, then I think it means that they didn’t belive
    > the representative would be able to manage the time for the work-tasks
    > themselves, in a reasonble way.
    >
    > So then I guess it means that the representatives was looked at as to be
    > thoughtless and without the ability to act reasonable.
    >
    > I thought this meant that the representatives, were looked down upon, in
    > regards to the issue of being able to manage their own work-time in a
    > meaningful way.
    >
    > So I myself, remember, that I was thinking that this practice was a bit
    > condescend.
    >
    > I used to work as a store-manager in Norway, and in conection with that, I
    > had a few courses in practical management etc.
    >
    > And I also had some modules in management and organisation, from upper
    > secondary school level, and also from university level.
    >
    > But I can’t remember, that we were taught were much about ‘negative
    > reinforcement’ in those modules and couses.
    >
    > So I was wondering if someone maybe had some knowledge, regarding where
    > negative reinforcement fits in, in relation to the management-theory field.
    >
    > I think that management is an interesting field, so I think it would be
    > very fine if someone have the time to contribute a bit to the thread on
    > this.
    >
    > I myself, think that this management-method, can maybe sometimes seem a
    > bit harassing, but I think it would be very interesting to also hear what
    > other people think about this.
    >
    >
    >
    >
    >
    > This e-mail, and any attachment, is confidential. If you have received
    > it in error, please delete it from your system, do not use or disclose
    > the information in any way, and notify us immediately. The contents of
    > this message may contain personal views which are not the views of the
    > BBC, unless specifically stated.
    >
    >

  • Enclosure 3, Letter sent BBC, 6/2.

    From: eribsskog@gmail.com Erik Ribsskog
    To: England.moderators@bbc.co.uk
    Date: Tue, 6 Nov 2007 01:53:33 +0000
    Subject: Fwd: Problems with message-board

    Hi,

    I can’t see that I have recieved an answer to this e-mail yet, thats why I’m
    trying
    to send it again.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Oct 31, 2007 11:11 AM
    Subject: Problems with message-board
    To: England.moderators@bbc.co.uk

    Hi,

    I’ve been having some problems with the BBC message-board lately.

    I’ve been trying to post a post about some problems at the local CAB.

    But the message-board programme just shows an error message,

    like this: ‘Please choose the region in which you want your message to
    appear.’.

    But the web-application wont let me choose a region.

    The region field is empty.

    I’ll try to take scree-shot of the screen:

    (I’m also going to attach a copy of the screen-shot, in case it easier for
    you to view the

    screenshot-copy as an enclosure.)

    I’ve tried to use both Internet Explorer and Firefox, to post the message,
    but I’m getting the

    same problem with both programs.

    I’ve been trying to post this message for about three days now, but I
    haven’t managed to

    get it posted on the message board yet, due to the mentioned problem.

    Here is the post, by the way, in case it has occured some problems with the
    post moderated

    moderation system on the message board, (like I have experienced with your
    message board

    earlier):

    ‘Lies and ‘set ups’ at the Liverpool Central CAB.

    I’ve just sent an appeal to the Liverpool Central CAB, regarding the
    investigation of a complaint, that I sent the CAB Complaints and Policy
    Officer in May.

    When I received the answer to my complaint, a few weeks ago, i discovered,
    that the CAB General Unit Coordinator, had been lying in the answer to the
    complaint.

    And it also seems that the Liverpool Central CAB, is envolved in ‘set ups’
    in which they put very young girls in the stair-case area outside of their
    offices, in the State House, (which is an office-building).

    And then they keep the lights off in the pulic areas of their offices, while
    the members of the public are kept waiting in the dark, for about 5-10
    minutes, before most of the meeting is also being kept in the dark. (In
    about twilight-strength light, it was to dark to read a regular
    information-folder there).

    And also the Liverpool Central CAB, has got the wrong e-mail address on
    their webpages.

    It’s says on their website(http://www.liverpoolcab.org) that one can contact
    them on this e-mail address:

    bureau@liverpoolcab.f9.co.uk

    But this is wrong, I had to send the General Unit Coordinator a new e-mail
    to get right e-mail address for the CAB, (which was bureau@liverpoolcab.org
    ).

    So I was wondering what other people were thinking about these problems, and
    if someone have some advice on how I should go forward in dealing with these
    issues.

    That is, besides the complaint I’ve already sent to The Chair, Liverpool
    Central CAB:

    http://johncons.blog.co.uk/2007/10/27/title~3201650

    Because I think this kind behaviour, from the CAB, is totally out of line,
    and also disgraceful for an organisation, if it wants to be respected.

    So I was just wondering what other people were thinking about this.’.

    So, I was wondering if you please have got some advice, on how I should go
    forward to sort this problem with

    selecting the region.

    Also, while I’m writing so to speak, I was wondering if you have had a
    chance to have a look at the e-mail

    I sent you again on 26/10 yet?

    Here is a copy of that e-mail:

    ‘From: eribsskog@gmail.com Erik Ribsskog

    To: England.moderators@bbc.co.uk

    Date: Fri, 26 Oct 2007 01:06:13 +0000

    Subject: Fwd: Your BBC Posting has been removed

    Hi,

    I can’t see that I have recieved an answer to this e-mail yet, thats why I’m

    trying to send it again.

    Hope that this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Oct 13, 2007 8:34 PM

    Subject: Re: Your BBC Posting has been removed

    To: England <England.moderators@bbc.co.uk>

    Hi,

    I was wondering if you think it would be possible for me to get a more

    spesific reason on why the post

    was removed?

    Yours sincerely,

    Erik Ribsskog

    On 12 Oct 2007 15:57:47 +0000, England <England.moderators@bbc.co.uk>

    wrote:

    >

    > Dear BBC Community member,

    >

    > Thank you for contributing to a BBC community site. Unfortunately we’ve

    > had to remove your content below because it contravened one of the House

    > Rules.

    >

    > Postings to BBC messageboards will be removed if they:

    >

    > *Break the law, or condone or encourage unlawful activity. This includes

    > defamation and contempt of court.

    >

    > You can find out more about Defamation at

    > http://www.bbc.co.uk/dna/hub/HouseRules-Defamation

    > You can read the BBC messageboards House Rules in full here:

    > http://www.bbc.co.uk/messageboards/newguide/popup_house_rules.html

    >

    > Please be careful when you copy the text of someone else’s message into

    > your post. If their posting is subsequently removed, your posting may also

    > have been removed, as it contained a copy of their failed text.

    >

    > If you can rewrite your contribution to remove the problem, we’d be happy

    > for you to post it again.

    >

    > Please note that anyone who seriously or repeatedly breaks the House Rules

    > may have action taken against their account.

    >

    > http://www.bbc.co.uk/messageboards/newguide/popup_breaking_rules.html

    >

    > Regards,

    >

    > The BBC Communities Team

    > http://www.bbc.co.uk/messageboards/newguide/

    >

    > URL of content (now removed):

    > http://www.bbc.co.uk/dna/england/F2770282?Thread=4653901&post=54093182

    >

    > Subject:

    > The use of Negative Reinforcement as a Management-method at the Arvato

    > Microsoft Scandinavian Product Activation in Liverpool.

    >

    > Posting:

    > When I was working at the Arvato Microsoft Scandinavian Product Activation

    > in Liverpool, I had a meeting with one of the team-leaders on the
    campaign.

    >

    > I was wondering why we, (I was working as a regular Contact Centre

    > Representative there), and I was wondering why we got lines like ‘NN,
    you’re

    > on wrap-up’, shouted at us across the tables, from the team-leaders.

    >

    > Then I got to hear that this was something that the team-leaders had been

    > thought during team-leader training.

    >

    > The team-leader I was in the meeting with, told me, that they had been

    > trained using ‘[negative] reinforcement’, during the team-leader training.

    >

    > She explained to me, that she wouldn’t stop with the

    > shouting/complaining/’giving stick’, the way she did, because this was the

    > way they had been trained to lead the campaign.

    >

    > Here is a quote from the summary from this meeting:

    >

    > ‘I also brought up the situation with the wrap-up meeting we had some

    > weeks earlier, where

    > we agreed on that I would work on gradually bettering the wrap-up time,

    > but that she then

    > forgot this agreement, and the next day acted like this meeting hadnt been

    > taking place

    > at all, and continued to shout ‘You’re on wrap-up’ if the wrap-up time

    > exceeded 5 seconds.

    >

    > Vivian explained that this was call reinforcement, and that the

    > team-leaders were trained

    > to use reinforcement as a way of solving problems, like the problem with

    > agents being

    > to long time on wrap-up between the calls. So she wouldnt stop doing this,

    > because she

    > had been trained to do her job this way.

    >

    >

    > NEGATIVE REINFORCEMENT

    >

    > I hadnt heard about reinforcement on the management/organisation modules I

    > had studied on

    > upper secondary and university-level, and neighter had I heard about it on

    > the management-

    > courses I had participated on while I was working as a manager in Norway.

    >

    > So when I got home on the day we had the meeting, I searched for

    > ‘reinforcement’ on the

    > internet. I found from how Vivian described it in the meeting, that this

    > way of sorting

    > problems was called ‘negative reinforcement’.

    >

    > I couldnt find very much on how this was being used in management, but

    > from what I found

    > it seemed like it was more used as a way of training dogs, and that it was

    > known to make

    > the dogs nervous.

    >

    > Line says that they were told to do it this way, because if they did it

    > this way, then the agents

    > would do the job the way the team-leaders wanted.’.

    >

    > Link: https://johncons-blogg.net/2007/10/enclosure-7.html

    >

    >

    > My issue, regarding this, was that when I was searching on the term

    > ‘negative reinforcement’, on the internet, then it mostly appeared links

    > that had to do with the training of animals, like dogs and horses. (And
    not

    > so much with management-theory):

    >

    > Link:
    http://www.google.co.uk/search?hl=en&q=negative+reinforcement&meta=cr%3DcountryUK%7CcountryGB

    >

    >

    >

    > And, the fact that the team-leaders are screaming things like ‘You’re on

    > wrap-up’, to the CCR representatives.

    >

    > I think this is a bit impolite, because the places were people are seated,

    > are up to the region of 5-10 meters from were the team-leader is sitting

    > shouting.

    >

    > So I remember I myself thought this practice was a bit inpolite towards

    > the representatives.

    >

    > And also, I thought it was interfering in the work.

    >

    > That is, if one are sitting, and writing some notes, or if one are loging

    > the latest call.

    >

    > The latest call from when someone has called in to activate Windows or

    > Office etc.

    >

    > Then one had five seconds to log the call and to prepare for the next

    > call.

    >

    > So sometimes one ran out of time, and sometimes, one also wanted to have a

    > zip of water inbetween the calls, so sometimes five seconds could be maybe
    a

    > bit to little time.

    >

    > But the point is, that when the call wasn’t a regular call. That is, if

    > the call lasted for longer than about five minutes, then one had to log
    the

    > call on a form as well as on the screen.

    >

    > And if it was a company-call, a Microsoft customer, then it could be that

    > one had to write some notes down, since these calls sometimes were a bit

    > more complex than the regular calls.

    >

    > And also since there was a lot of types of agreements, like

    > Select-agreement, Open-agreement, etc.

    >

    > There were meny combinations of different agreements and products, so

    > sometimes, one happened to write down some notes, and also send e-mails to

    > the line-managers about the activation.

    >

    > So if one were busy doing things like this, then I think the shouting was

    > sometimes interfering a bit with the other work.

    >

    > Because, often, it wouldn’t be possible to do work-tasks like this, while

    > one were answering the next call simultaniously.

    >

    > Because one needed to consentrate on the loging and the writing og notes

    > and e-mails.

    >

    > So then it interfered a bit when someone shouted at me: ‘Erik, you’re on

    > wrap-up’. At least I remember that I thought this personally.

    >

    > Because then I lost my concentration, and my awarenes of what I was doing.

    > And I sometimes got a bit stressed, and I maybe started thinking about

    > things regarding the organisation of the campaign instead.

    >

    > And I also think that this practice is a bit condescend.

    >

    > That is, from the team-leader to the representative. It seems to me, that

    > one are shouting like this, then it means that one thinks that the

    > representative isn’t using his time in a meaningful way. That is, it means

    > that the representative is doing something wrong.

    >

    > I tried telling them, that we knew from before, that the wrap-up time was

    > five seconds, and that they didn’t really need to shout that out, because
    we

    > already knew this from before.

    >

    > And when one used more time than five seconds, it was because it was

    > needed to finish the work-tasks.

    >

    > But when they were shouting, then I think it means that they didn’t belive

    > the representative would be able to manage the time for the work-tasks

    > themselves, in a reasonble way.

    >

    > So then I guess it means that the representatives was looked at as to be

    > thoughtless and without the ability to act reasonable.

    >

    > I thought this meant that the representatives, were looked down upon, in

    > regards to the issue of being able to manage their own work-time in a

    > meaningful way.

    >

    > So I myself, remember, that I was thinking that this practice was a bit

    > condescend.

    >

    > I used to work as a store-manager in Norway, and in conection with that, I

    > had a few courses in practical management etc.

    >

    > And I also had some modules in management and organisation, from upper

    > secondary school level, and also from university level.

    >

    > But I can’t remember, that we were taught were much about ‘negative

    > reinforcement’ in those modules and couses.

    >

    > So I was wondering if someone maybe had some knowledge, regarding where

    > negative reinforcement fits in, in relation to the management-theory
    field.

    >

    > I think that management is an interesting field, so I think it would be

    > very fine if someone have the time to contribute a bit to the thread on

    > this.

    >

    > I myself, think that this management-method, can maybe sometimes seem a

    > bit harassing, but I think it would be very interesting to also hear what

    > other people think about this.

    >

    >

    >

    >

    >

    > This e-mail, and any attachment, is confidential. If you have received

    > it in error, please delete it from your system, do not use or disclose

    > the information in any way, and notify us immediately. The contents of

    > this message may contain personal views which are not the views of the

    > BBC, unless specifically stated.

    >

    >’.

    I hope you have a chance to have a look at this, and thanks in advance for
    the help!

    Yours sincerely,

    Erik Ribsskog

  • Enclosure 2, Letter sent BBC, 6/2.

    From: eribsskog@gmail.com Erik Ribsskog
    To: England.moderators@bbc.co.uk
    Date: Fri, 26 Oct 2007 01:06:13 +0000
    Subject: Fwd: Your BBC Posting has been removed

    Hi,

    I can’t see that I have recieved an answer to this e-mail yet, thats why I’m
    trying to send it again.

    Hope that this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Oct 13, 2007 8:34 PM
    Subject: Re: Your BBC Posting has been removed
    To: England <England.moderators@bbc.co.uk>

    Hi,

    I was wondering if you think it would be possible for me to get a more
    spesific reason on why the post
    was removed?

    Yours sincerely,

    Erik Ribsskog

    On 12 Oct 2007 15:57:47 +0000, England <England.moderators@bbc.co.uk>
    wrote:
    >
    > Dear BBC Community member,
    >
    > Thank you for contributing to a BBC community site. Unfortunately we’ve
    > had to remove your content below because it contravened one of the House
    > Rules.
    >
    > Postings to BBC messageboards will be removed if they:
    >
    > *Break the law, or condone or encourage unlawful activity. This includes
    > defamation and contempt of court.
    >
    > You can find out more about Defamation at
    > http://www.bbc.co.uk/dna/hub/HouseRules-Defamation
    > You can read the BBC messageboards House Rules in full here:
    > http://www.bbc.co.uk/messageboards/newguide/popup_house_rules.html
    >
    > Please be careful when you copy the text of someone else’s message into
    > your post. If their posting is subsequently removed, your posting may also
    > have been removed, as it contained a copy of their failed text.
    >
    > If you can rewrite your contribution to remove the problem, we’d be happy
    > for you to post it again.
    >
    > Please note that anyone who seriously or repeatedly breaks the House Rules
    > may have action taken against their account.
    >
    > http://www.bbc.co.uk/messageboards/newguide/popup_breaking_rules.html
    >
    > Regards,
    >
    > The BBC Communities Team
    > http://www.bbc.co.uk/messageboards/newguide/
    >
    > URL of content (now removed):
    > http://www.bbc.co.uk/dna/england/F2770282?Thread=4653901&post=54093182
    >
    > Subject:
    > The use of Negative Reinforcement as a Management-method at the Arvato
    > Microsoft Scandinavian Product Activation in Liverpool.
    >
    > Posting:
    > When I was working at the Arvato Microsoft Scandinavian Product Activation
    > in Liverpool, I had a meeting with one of the team-leaders on the campaign.
    >
    > I was wondering why we, (I was working as a regular Contact Centre
    > Representative there), and I was wondering why we got lines like ‘NN, you’re
    > on wrap-up’, shouted at us across the tables, from the team-leaders.
    >
    > Then I got to hear that this was something that the team-leaders had been
    > thought during team-leader training.
    >
    > The team-leader I was in the meeting with, told me, that they had been
    > trained using ‘[negative] reinforcement’, during the team-leader training.
    >
    > She explained to me, that she wouldn’t stop with the
    > shouting/complaining/’giving stick’, the way she did, because this was the
    > way they had been trained to lead the campaign.
    >
    > Here is a quote from the summary from this meeting:
    >
    > ‘I also brought up the situation with the wrap-up meeting we had some
    > weeks earlier, where
    > we agreed on that I would work on gradually bettering the wrap-up time,
    > but that she then
    > forgot this agreement, and the next day acted like this meeting hadnt been
    > taking place
    > at all, and continued to shout ‘You’re on wrap-up’ if the wrap-up time
    > exceeded 5 seconds.
    >
    > Vivian explained that this was call reinforcement, and that the
    > team-leaders were trained
    > to use reinforcement as a way of solving problems, like the problem with
    > agents being
    > to long time on wrap-up between the calls. So she wouldnt stop doing this,
    > because she
    > had been trained to do her job this way.
    >
    >
    > NEGATIVE REINFORCEMENT
    >
    > I hadnt heard about reinforcement on the management/organisation modules I
    > had studied on
    > upper secondary and university-level, and neighter had I heard about it on
    > the management-
    > courses I had participated on while I was working as a manager in Norway.
    >
    > So when I got home on the day we had the meeting, I searched for
    > ‘reinforcement’ on the
    > internet. I found from how Vivian described it in the meeting, that this
    > way of sorting
    > problems was called ‘negative reinforcement’.
    >
    > I couldnt find very much on how this was being used in management, but
    > from what I found
    > it seemed like it was more used as a way of training dogs, and that it was
    > known to make
    > the dogs nervous.
    >
    > Line says that they were told to do it this way, because if they did it
    > this way, then the agents
    > would do the job the way the team-leaders wanted.’.
    >
    > Link: https://johncons-blogg.net/2007/10/enclosure-7.html
    >
    >
    > My issue, regarding this, was that when I was searching on the term
    > ‘negative reinforcement’, on the internet, then it mostly appeared links
    > that had to do with the training of animals, like dogs and horses. (And not
    > so much with management-theory):
    >
    > Link: http://www.google.co.uk/search?hl=en&q=negative+reinforcement&meta=cr%3DcountryUK%7CcountryGB
    >
    >
    >
    > And, the fact that the team-leaders are screaming things like ‘You’re on
    > wrap-up’, to the CCR representatives.
    >
    > I think this is a bit impolite, because the places were people are seated,
    > are up to the region of 5-10 meters from were the team-leader is sitting
    > shouting.
    >
    > So I remember I myself thought this practice was a bit inpolite towards
    > the representatives.
    >
    > And also, I thought it was interfering in the work.
    >
    > That is, if one are sitting, and writing some notes, or if one are loging
    > the latest call.
    >
    > The latest call from when someone has called in to activate Windows or
    > Office etc.
    >
    > Then one had five seconds to log the call and to prepare for the next
    > call.
    >
    > So sometimes one ran out of time, and sometimes, one also wanted to have a
    > zip of water inbetween the calls, so sometimes five seconds could be maybe a
    > bit to little time.
    >
    > But the point is, that when the call wasn’t a regular call. That is, if
    > the call lasted for longer than about five minutes, then one had to log the
    > call on a form as well as on the screen.
    >
    > And if it was a company-call, a Microsoft customer, then it could be that
    > one had to write some notes down, since these calls sometimes were a bit
    > more complex than the regular calls.
    >
    > And also since there was a lot of types of agreements, like
    > Select-agreement, Open-agreement, etc.
    >
    > There were meny combinations of different agreements and products, so
    > sometimes, one happened to write down some notes, and also send e-mails to
    > the line-managers about the activation.
    >
    > So if one were busy doing things like this, then I think the shouting was
    > sometimes interfering a bit with the other work.
    >
    > Because, often, it wouldn’t be possible to do work-tasks like this, while
    > one were answering the next call simultaniously.
    >
    > Because one needed to consentrate on the loging and the writing og notes
    > and e-mails.
    >
    > So then it interfered a bit when someone shouted at me: ‘Erik, you’re on
    > wrap-up’. At least I remember that I thought this personally.
    >
    > Because then I lost my concentration, and my awarenes of what I was doing.
    > And I sometimes got a bit stressed, and I maybe started thinking about
    > things regarding the organisation of the campaign instead.
    >
    > And I also think that this practice is a bit condescend.
    >
    > That is, from the team-leader to the representative. It seems to me, that
    > one are shouting like this, then it means that one thinks that the
    > representative isn’t using his time in a meaningful way. That is, it means
    > that the representative is doing something wrong.
    >
    > I tried telling them, that we knew from before, that the wrap-up time was
    > five seconds, and that they didn’t really need to shout that out, because we
    > already knew this from before.
    >
    > And when one used more time than five seconds, it was because it was
    > needed to finish the work-tasks.
    >
    > But when they were shouting, then I think it means that they didn’t belive
    > the representative would be able to manage the time for the work-tasks
    > themselves, in a reasonble way.
    >
    > So then I guess it means that the representatives was looked at as to be
    > thoughtless and without the ability to act reasonable.
    >
    > I thought this meant that the representatives, were looked down upon, in
    > regards to the issue of being able to manage their own work-time in a
    > meaningful way.
    >
    > So I myself, remember, that I was thinking that this practice was a bit
    > condescend.
    >
    > I used to work as a store-manager in Norway, and in conection with that, I
    > had a few courses in practical management etc.
    >
    > And I also had some modules in management and organisation, from upper
    > secondary school level, and also from university level.
    >
    > But I can’t remember, that we were taught were much about ‘negative
    > reinforcement’ in those modules and couses.
    >
    > So I was wondering if someone maybe had some knowledge, regarding where
    > negative reinforcement fits in, in relation to the management-theory field.
    >
    > I think that management is an interesting field, so I think it would be
    > very fine if someone have the time to contribute a bit to the thread on
    > this.
    >
    > I myself, think that this management-method, can maybe sometimes seem a
    > bit harassing, but I think it would be very interesting to also hear what
    > other people think about this.
    >
    >
    >
    >
    >
    > This e-mail, and any attachment, is confidential. If you have received
    > it in error, please delete it from your system, do not use or disclose
    > the information in any way, and notify us immediately. The contents of
    > this message may contain personal views which are not the views of the
    > BBC, unless specifically stated.
    >
    >

  • Enclosure 1, Letter sent BBC, 6/2.

    From: eribsskog@gmail.com Erik Ribsskog
    To: England.moderators@bbc.co.uk
    Date: Tue, 28 Aug 2007 13:51:12 +0000
    Subject: Fwd: Your BBC Posting has been removed

    Hi,

    I can’t see that I have recieved an answer to this e-mail yet, so that’s why
    I’m
    trying to forward it again.

    Hope that this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Aug 15, 2007 2:06 PM
    Subject: Re: Your BBC Posting has been removed
    To: England <England.moderators@bbc.co.uk>

    Hi,

    thank you very much for your e-mail!

    Just out interest, since I’m not so into these issues, do you think it would
    be possible,
    to get a reason, for what the problem is in particular, with the link that
    wasn’t accepted?

    This since it would make it easier for me to know how to adapt to the rules,
    since it’s
    not clear to me at the moment, what it is, in particular, that was wrong
    with the link.

    Hope that this is alright, and thank you very much for your help in advance!

    Yours sincerely,

    Erik Ribsskog

    On 15 Aug 2007 11:21:45 +0000, England <England.moderators@bbc.co.uk>
    wrote:
    >
    > Dear BBC Community member,
    >
    > Thank you for contributing to a BBC community site. Unfortunately we’ve
    > had to remove your content below because it contravened one of the House
    > Rules.
    >
    > Postings to BBC messageboards may be removed if they:
    >
    > * Contain links to other websites which break our Editorial Guidelines
    >
    > The URL(s) which failed were:
    > http://johncons.angelfire.com/blog/
    >
    > Please read the messageboard external links Editorial Guidelines page, for
    > more information:
    >
    > http://www.bbc.co.uk/messageboards/newguide/popup_editorial_guidelines.html
    > You can read the BBC messageboards House Rules in full here:
    > http://www.bbc.co.uk/messageboards/newguide/popup_house_rules.html
    >
    > Please be careful when you copy the text of someone else’s message into
    > your post. If their posting is subsequently removed, your posting may also
    > have been removed, as it contained a copy of their failed text.
    >
    > If you can rewrite your contribution to remove the problem, we’d be happy
    > for you to post it again.
    >
    > Please note that anyone who seriously or repeatedly breaks the House Rules
    > may have action taken against their account.
    >
    > http://www.bbc.co.uk/messageboards/newguide/popup_breaking_rules.html
    >
    > Regards,
    >
    > The BBC Communities Team
    > http://www.bbc.co.uk/messageboards/newguide/
    >
    > URL of content (now removed):
    > http://www.bbc.co.uk/dna/england/F2770282?Thread=4474744&post=52134546
    >
    > Subject:
    > Problems with the Daily Post Message-board (Sensorship)
    >
    > Posting:
    > Here is the link for the deleted thread: http://johncons.angelfire.com/blog/
    >
    >
    > This e-mail, and any attachment, is confidential. If you have received
    > it in error, please delete it from your system, do not use or disclose
    > the information in any way, and notify us immediately. The contents of
    > this message may contain personal views which are not the views of the
    > BBC, unless specifically stated.
    >
    >

  • Letter sent BBC, 6/2.

    Erik Ribsskog

    Flat 3

    5 Leather Lane

    Liverpool 6. February 2008

    L2 2AE

    British Broadcasting Corporation

    Broadcasting House

    Portland Place

    London

    W1 1AA

    COMPLAINT

    I’ve been having some problems with postings on the BBC message-board, being removed

    for no obvious, to me at least, reason.

    Then, I’ve been trying to write to the Moderators, to try to get them to explain to me, what

    it is in particular, that is wrong with the message-board postings.

    But I haven’t managed to recieve any answer to this e-mails.

    So I think I have to try to complain about this.

    The e-mails in question, are three e-mails I sent to england.moderators@bbc.co.uk, last

    automn.

    When I didn’t recieve any answer to the mentioned e-mails, then I also tryed to send

    reminders about this, on 28/8, 26/10 and 6/11, of last, for the respective e-mails.

    But I still didn’t recieve any answer to eighter the original e-mails, or the reminders.

    So I tried to send a complaint about this, to info@bbc.co.uk, on 6/11, and then a

    reminder, on 23/11, but I didn’t recieve any answer to any of these e-mails.

    Then I tried to call the BBC customer support, on 0870 010 0222, on 3/1, and then

    I got adviced, to send a web-mail, from the BBC website, since the BBC customer

    service representative, thought that it was more likely to get an answer, if one

    used the webmail-function, to send a complaint on the moderators, than if one

    used the e-mail address, that I had been using, thats info@bbc.co.uk.

    So I sent a web-mail, from the URL: http://bbc.co.uk/feedback, on 3/1, but I

    haven’t recieved any answer to this web-mail yet, so I thought I should maybe

    try to send a letter.

    I’m enclosing copies of the mentioned e-mails, and I’m also going to enclose screen-shots,

    taken of the web-mail message, which I sent from the http://bbc.co.uk/feedpack URL, on 3/1.

    So I hope you have the chance to have a look at this, and thank you very much in advance

    for your help!


    Yours sincerely,

    Erik Ribsskog