johncons

Stikkord: Post Office

  • Enda mer om nettmobbing

    Erik Ribsskog <eribsskog@gmail.com>
    Post Office – Your Mails Enquiry CRM:0034721980
    Erik Ribsskog <eribsskog@gmail.com> 31. januar 2024 kl. 01:04
    Til: CustomerCare <CustomerCare@postoffice.co.uk>
    Kopi: NETTAPOTEK Kundeservice <Kundeservice.Nettapotek@apotek1.no>, “Cc: ECT Flagcase Advisor” <flagcaseadvisor@postoffice.co.uk>, Customer Support <customercare@postoffice.co.uk>, Rebecca Redmond <rebecca.redmond@royalmail.com>, “Teknikkdeler.no” <info@teknikkdeler.no>, Lisa Eian <eian@eianadvokat.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, morten.schau@elvia.no, Talal@teknikdelar.se, Posten Kundeservice <kundeservice@posten.no>, Terje Meyer <terje@aspelund.no>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, Abuse <abuse@telia.com>, polboard <polboard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, “post@inkassoklagenemnda.no” <post@inkassoklagenemnda.no>, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, postmottak@sd.dep.no, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Faktura RB <Faktura.RB@posten.no>, Information Rights Team <information.rights@postoffice.co.uk>, paula.vennells@postoffice.co.uk, information.requests@ofcom.org.uk, OCCtelecoms <OCCtelecoms@ofcom.org.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Tr <tr@forbrukertilsynet.no>, Postkasse <postkasse@datatilsynet.no>, NKOM <firmapost@nkom.no>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>
    Hi,

    I think that’s a bit odd.

    That you try to distance yourselves from Royal Mail that you (at the Post Office) are so dependent on.

    It’s like a married couple saying that they have nothing to do with each other.

    So this I have to complain about.

    Also, you are replying to a copy email that you’ve gotten as an update to an earlier case.

    Is that really a good idea (to pretend that you’re not replying to a copy-email).

    This I have to complain about.

    Please escalate this to a superior.

    Erik Ribsskog

    man. 6. mars 2023 kl. 12:33 skrev CustomerCare <CustomerCare@postoffice.co.uk>:
    Dear Erik,

    Thank you for getting in touch with us.

    You may not know that we (Post Office Ltd) are a separate company, independent of Royal Mail. We don’t have any involvement in the handling, transport or delivery of customers’ mail.

    Whilst we sell and accept Royal Mail products and services through Post Office branches, we can’t help with enquiries and complaints about their services.

    You’ll need to contact Royal Mail directly, and they will be able to help you. You can get in touch with them through the following link: www.royalmail.com/contact-us

    I trust this helps to point you in the right direction.

    If we can be of any further assistance please don’t hesitate to get back in touch with us again by replying to this email or emailing us at customercare@postoffice.co.uk directly.

    Kind Regards,

    Ollie
    Post Office Customer Support

    ——————- Original Message ——————-
    From: Erik Ribsskog <eribsskog@gmail.com>;
    Received: Fri Mar 03 2023 14:10:04 GMT+0000 (Greenwich Mean Time)
    To: Kundeservice.Nettapotek@apotek1.no;
    Cc: ECT Flagcase Advisor <flagcaseadvisor@postoffice.co.uk>; Customer Support <customercare@postoffice.co.uk>; Rebecca Redmond <rebecca.redmond@royalmail.com>; Erik Ribsskog (Support) <info@teknikkdeler.no>; eian@eianadvokat.no; kundesenter.no@lowell.com; morten.schau@elvia.no; Talal@teknikdelar.se; kundeservice@posten.no; terje@aspelund.no; inger.lise.blyverket@forbrukerradet.no; fmovpost@fylkesmannen.no; post@finkn.no; abuse@telia.com; polboard@postoffice.co.uk; info@clubcreo.com; politikk@hoyre.no; post@akademikerforbundet.no; post@finanstilsynet.no; post@inkassoklagenemnda.no; postmottak@sivilombudsmannen.no; polcustomercare@royalmail.com; amnestyis@amnesty.org; hrwuk@hrw.org; postmottak@sd.dep.no; Finn.Kinserdal@nhh.no; nhh.postmottak@nhh.no; juridisk@datatilsynet.no; Faktura.RB@posten.no; information.rights@postoffice.co.uk; paula.vennells@postoffice.co.uk; information.requests@ofcom.org.uk; OCCtelecoms@ofcom.org.uk; phso.enquiries@ombudsman.org.uk; tr@forbrukertilsynet.no; postkasse@datatilsynet.no; firmapost@nkom.no; kristiansand.kundeservice@posten.no;
    Subject: Re: [EXTERNAL] Klage/Fwd: Förfrågan #571238: Hur bedömer du den support du fick? CRM:0356000005962

    Hei,

    dere svarer på en kopi her.

    Og så later dere som at dere ikke skjønner det.

    Så dette er noe slags hykleri, må man vel si.

    Så det må jeg klage på.

    Det var noe lignende, med dere, i romjula, i 2021.

    Da hadde jeg bestilt en pakke munnbind, fra dere (siden at Farmasiet sine var mye dyrere).

    Og de ble ikke levert (muligens fordi at postmannen var litt slapp, på julaften).

    Og så var det sånn at Omikron-viruset hadde dukket opp, og det var ikke kjent hvor farlig det var.

    Så jeg bestilte heller munnbind fra Oda.

    (For jeg var ikke fullvaksinert enda.

    På den her tida).

    Og så ble munnbindene sendt fra Rema (post i butikk) og tilbake til dere.

    Og så ble vi enige om at dere skulle gi de til Frelsesarmeen.

    Men dere har ikke forklart hva dere egentlig gjorde.

    Det hadde kanskje vært litt artig å få vite, hvem som egentlig fikk disse munnbindene.

    Så jeg ønsker å få svar fra en overordnet om dette.

    Og jeg fikk heller ikke Trumf-poeng, for disse.

    Jeg har seinere fått meg Trumf-kort.

    Så kanskje det er mulig å få en slags Trumf-bonus (siden at jeg ikke fikk disse munnbindene) tenker jeg nå.

    (Siden at disse munnbindene var betalt (jeg betalte for de da jeg bestilte varen).

    For å si det sånn).

    Skjerpings!

    Erik Ribsskog

    man. 30. mai 2022 kl. 08:09 skrev NETTAPOTEK Kundeservice <Kundeservice.Nettapotek@apotek1.no>:
    Hei Erik.

    Jeg tror din klage skal sendes til info@teknikkdeler.no og ikke oss.

    Ønsker deg en riktig fin dag.

    Med vennlig hilsen
    Dai
    Kundeservice Nettapotek

    APOTEK 1 GRUPPEN AS
    Skårersletta 55 – 1473 Lørenskog
    Postboks 243 – 1471 Lørenskog
    Tlf.: 67 90 00 30
    Web: www.apotek1.no
    Åpningstider kundeservice: mandag-fredag 09.00-16.00

    ——————- Opprinnelig melding ——————-
    Fra: Ribbeskogen, Erik <eribsskog@gmail.com>;
    Mottatt: Sat May 28 2022 17:47:32 GMT+0200 (sentraleuropeisk sommertid)
    Til: Britt@teknikkdeler.no;
    Kopi: EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; NKOM, NKOM <firmapost@nkom.no>; Nettapotek Privatkunde <kundeservice.nettapotek@apotek1.no>; privat, Kundeservice <kundeservice@posten.no>; Nettapotek – Apotek 1 Gruppen AS <kundeservice.nettapotek@apotek1.no>; Epost Privatkunde <kundeservice.nettapotek@apotek1.no>; info@teknikkdeler.no; postkasse@datatilsynet.no; tr@forbrukertilsynet.no; phso.enquiries@ombudsman.org.uk; OCCtelecoms@ofcom.org.uk; information.requests@ofcom.org.uk; paula.vennells@postoffice.co.uk; rebecca.redmond@royalmail.com; information.rights@postoffice.co.uk; Faktura.RB@posten.no; juridisk@datatilsynet.no; nhh.postmottak@nhh.no; Finn.Kinserdal@nhh.no; customercare@postoffice.co.uk; postmottak@sd.dep.no; hrwuk@hrw.org; amnestyis@amnesty.org; polcustomercare@royalmail.com; postmottak@sivilombudsmannen.no; post@inkassoklagenemnda.no; post@finanstilsynet.no; post@akademikerforbundet.no; politikk@hoyre.no; info@clubcreo.com; POLBoard@postoffice.co.uk; abuse@telia.com; post@finkn.no; fmovpost@fylkesmannen.no; inger.lise.blyverket@forbrukerradet.no; terje@aspelund.no; flagcaseadvisor@postoffice.co.uk; Talal@teknikdelar.se;
    Emne: [EXTERNAL] Klage/Fwd: Förfrågan #571238: Hur bedömer du den support du fick?

    CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe!

    Hei,

    jeg lurer på hvordan folk dere ansetter.

    De nekter å sende det opp til sjefene, når man ber de om å gjøre det.

    Og det er dårlige språk-kunnskaper, virker det som.

    Liten forbokstav etter punktum, osv.

    Det må jeg klage på.

    Når det gjelder den powerbanken som jeg bestilte, (for i Oslo så har de nå fjernet billett-automater for t-bane, så man må nesten ha billettene på mobil, og hvis man også bruker mobilen som walkman, så bør man kanskje ha med seg en powerbank, hvis man tar t-banen, har jeg tenkt).

    Så regnet jeg med, at dere bare slettet kjøpet, når jeg klagde.

    For sånn gjorde dere det vel, når det gjaldt den elektriske tannbørsten, som postmannen ikke ville levere, i jula.

    (Ettersom at jeg har forstått det).

    Så jeg har ikke betalt noe på den Walley-regningen, (for powerbanken), siden at jeg ikke fikk varen.

    Så da er det kanskje greiest å slette kjøpet.

    For jeg var på København-cruise, for noen dager siden.

    Og da klarte jeg meg uten powerbank.

    Men det er mulig at jeg bestiller en ny powerbank seinere.

    Men nå synes jeg at det virker greiere å kjøpe sånt i Clas Ohlson-butikker, for eksempel, siden at det er så mye tull med posten her.

    Dere kan kanskje åpne en butikk i Oslo, sånn at man slipper dette tullet, at annenhver pakke, blir borte, på grunn av korrupte postmenn, eller hva det kan være.

    Skjerpings!

    Erik Ribsskog

    ———- Forwarded message ———
    Fra: Support <info@teknikkdeler.no>
    Date: lør. 28. mai 2022 kl. 14:01
    Subject: Förfrågan #571238: Hur bedömer du den support du fick?
    To: Erik Ribsskog <eribsskog@gmail.com>

    ##- Skriv svaret ditt over denne streken -##
    Hej Erik Ribsskog:

    Vi skulle gärna vilja veta vad du tycker om vår kundtjänst. Ta en stund och besvara en enkel fråga genom att klicka på en av länkarna:

    Hvordan vil du vurdere hjelpen du fikk?
    Bra, jeg er fornøyd

    Dårlig, jeg er ikke fornøyd

    Här är en påminnelse om vad ditt ärende handlade om:

    Marianne (Teknikdelar Support)

    24. mai 2022, 15:21 CEST

    Hei Erik,

    Takk for svar.

    Jeg spore om adresse hvis det er riktig så vi kan sende det på nytt. eller du vil ha refusjon.

    Har du flere spørsmål eller bekymringer, ikke nøl med å kontakte meg igjen.

    Ønsker deg en forsatt trevlig dag!

    Med vennlig hilsen
    Marianne | Kundeservice
    Spares Nordic AB | Teknikkdeler.no

    Erik Ribsskog

    24. mai 2022, 09:31 CEST

    Hei,

    i min forrige mail, så ba jeg dere om å sende dette til en overordnet (sjef/’boss’).

    Jeg kan ikke se at det har skjedd.

    Så det må jeg klage på.

    Vennligst send dette til en overordnet nå.

    Skjerpings!

    Erik Ribsskog

    man. 23. mai 2022 kl. 11:57 skrev Marianne (Support) <info@teknikkdeler.no>:

    Erik Ribsskog

    24. mai 2022, 08:59 CEST

    Hei,

    jeg tror dette må være noe dere har lært å si på en studietur til Kina, eller noe.

    Dette gir ikke noe mening, må jeg si.

    Jeg hadde frimerkesamling, som hobby, under oppveksten.

    Så jeg vet at posten sitt slagord/tankegang egentlig er: ‘Posten skal fram’.

    Men dette har visst postvesenet i Norge glemt, kan det virke som.

    Og også de post-skapene deres, (som står her og der), er sånn som Putin vil ha de, (vil jeg si).

    Hvis jeg har forstått det riktig, så må man ha smart-telefon og Bluetooth for å åpne de.

    Istedet for at dere går for lav-terskel/enkle løsninger.

    Så det er som et angrep på den sivile beredskapen, (eller noe i den duren), at dere gjør disse post-skapene så ekskluderende/tungvint, (må jeg si).

    (Hva hvis smart-telefonen går i stykker, for eksempel.

    Og man venter på en pakke).

    Dette er mongo, må jeg si.

    Så det må jeg klage på.

    Vennligst send dette til en overordnet.

    Jeg har hatt med dere å gjøre før.

    For det er noen nett-troll som bestiller masse dritt, i mitt navn, på nettet, fra firmaer med dårlige rutiner.

    Og da har jeg i den forbindelse kommunisert mye med deres kontaktsenter (på Sørlandet).

    Og de nekter å sende klagene mine oppover.

    Så det er muligens noe ‘Z-greier’ det og, (må jeg si).

    At dere ikke ønsker å tjene kundene.

    Så det må jeg klage på.

    Og det er heller ikke mulig å finne deres direktør-dame sin mail-adresse noe sted, på deres nettsted, (enda jeg har jobba som Company Researcher i England).

    Så det må jeg også klage på.

    Skjerpings!

    Erik Ribsskog

    man. 23. mai 2022 kl. 11:05 skrev Posten Kundeservice <kundeservice@posten.no>:

    Hei.

    Viser til din henvendelse angående kolli LB852967842NO.

    Vi ser at denne sendingen står som levert i postkassen din, dette ble registrert 19.05.2022.
    Om du ikke har fått denne sendingen må du kontakte avsender slik at de kan etterlyse sendingen.
    Dette må gjøres via avsender i og med de er juridisk ansvarlig og eier av sendinger frem til mottaker, i dette tilfellet deg, mottar sendingen.

    Ha en fin dag videre.

    Med vennlig hilsen

    Luis | Kunderådgiver | Posten og Bring Kundeservice
    Tlf. privat: 22 03 00 00. Tlf. bedrift: 04045

    www.posten.no www.bring.no/www.mybring.no

    ref:_00D20BwOI._5007R3HzX40:ref

    Marianne (Teknikdelar Support)

    23. mai 2022, 11:57 CEST

    Hei Erik,

    Takk for svar.

    Jeg beklager så mye for misforståelsen. Kan du bekrefte hvis dette adresse er riktig?

    (Sensurert av johncons-blogg)
    (Sensurert av johncons-blogg) Bekkestua
    Norge

    Har du flere spørsmål eller bekymringer, ikke nøl med å kontakte meg igjen.

    Ønsker deg en forsatt trevlig dag!

    Med vennlig hilsen
    Marianne | Kundeservice
    Spares Nordic AB | Teknikkdeler.no

    Erik Ribsskog

    23. mai 2022, 09:08 CEST

    Hei,

    nå blander du jula og Jula.

    Hvis dere har virksomhet i Norge så burde dere kanskje forstå norsk bedre.

    Dette må jeg klage på.

    Vennligst send dette til en overordnet.

    Skjerpings!

    Erik Ribsskog

    fre. 20. mai 2022 kl. 11:53 skrev Marianne (Support) <info@teknikkdeler.no>:

    Marianne (Teknikdelar Support)

    20. mai 2022, 11:53 CEST

    Hei Erik,

    Takk for at du kontakte oss.

    Har du bestille det med Jula og med Apotek1?

    Har du flere spørsmål eller bekymringer, ikke nøl med å kontakte meg igjen.

    Ønsker deg en forsatt trevlig dag!

    Med vennlig hilsen
    Marianne | Kundeservice
    Spares Nordic AB | Teknikkdeler.no

    Erik Ribsskog

    20. mai 2022, 02:04 CEST

    Hei,

    nå har jeg sjekka postkassa, og det var ingen pakke der.

    Det var det samme to ganger i jula, (en elektrisk tannbørste fra Teknikkdeler.no og en munnbind-pakke fra Apotek1).

    Jeg stod også en postbil og manet meg, utafor vinduet mitt, (mens nabo-bikkja gjødde), mens jeg lagde middag.

    Så jeg skjønner at det er noe Sovjetstat-greier, (hva gjør postbilen her etter kontortid/’banktid’, det stusset jeg på).

    Dere får male en sånn ‘Z’ på bilene deres tror jeg.

    Privatiser postvesenet nå, sier jeg.

    Skjerpings!

    Erik Ribsskog

    tor. 19. mai 2022 kl. 12:27 skrev Posten <noreply@posten.no>:

    Hei,
    Pakken din fra Teknikkdeler er levert i postkassen din. Kollinummer LB852967842NO.

    Hilsen Posten

    Denne e-posten er en tjeneste fra Teknikdelar Support. Leveres av Zendesk
    [XZDM86-E4MD]

    **********************************************************************
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    POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.

    **********************************************************************
    Post Office Limited is committed to protecting your privacy. Information about how we do this can be found on our website at www.postoffice.co.uk/privacy

  • De siste årene som jeg dreiv nettbutikken Posegodt (som jeg dreiv fra 2010 til 2014) så pleide jeg å sende pakkene, fra postkontoret i Winslow Street (som var det postkontoret som lå nærmest leiligheten min, i Keith Court). Så det var Everton F. C. og meg liksom, som var firma-kundene dems (for å fleipe/overdrive litt)



    PS.

    Det var også sånn.

    At på den tida jeg flytta inn, i Keith Court (i Keith Avenue).
    (Våren 2012).

    Så fikk jeg en del brev, som var til de tidligere beboerne der.

    Og da snakka jeg med ei dame der (på postkontoret i Winslow Street) som jeg har kalt ‘Arcadia-dama’ på bloggen (for hu fortalte meg at hu hadde reist på Norges-ferje med cruise-skipet Arcadia) som ga meg råd, om at jeg burde sende tilbake disse brevene, på den og den måten, da.

    (For å si det sånn).

    Men Posten i Norge har vært vrange (når jeg har prøvd å sende tilbake ‘troll-post’ (og lignende) på den samme måten seinere).

    (Må man vel si).

    Så sånn er det.

    Bare noe jeg tenkte på.

    Mvh.

    Erik Ribsskog

    PS 2.

    Keith Court og Keith Avenue har forresten en link til min stesøster Christell Humblen.

    For de har tatt etternavnet Humblen (fra en ‘spinne-side-linje’, som det kalles).

    Men det riktige (hvis man følger ‘sverd-siden’, på vanlig måte) skal egentlig være Hessen.

    (For å si det sånn).

    Og Hessen betyr visst: ‘Hatere’.

    (Noe sånt).

    Og Hessen er visst egentlig et mer moderne navn på Chatti-stammen.

    (En tysk/germansk stamme).

    Og i Skottland så ble disse til Keith-klanen.

    (For å si det sånn).

    Så sånn er visst det.

    Bare noe jeg tenkte på.

    Men men.

    PS 3.

    Her er mer om dette:



    https://en.wikipedia.org/wiki/Hesse

    PS 4.

    Enda mer om dette:



  • Jeg sendte en e-post til The Parliamentary and Health Service Ombudsman

    Erik Ribsskog <eribsskog@gmail.com>
    The Parliamentary and Health Service Ombudsman (UK)
    Erik Ribsskog <eribsskog@gmail.com> 21. februar 2022 kl. 13:56
    Til: Phso Enquiries <phso.enquiries@ombudsman.org.uk>
    Kopi: Helpdesk Bitpro <helpdesk@bitpro.no>, NextGenTel Abuse Response Team <abuse@nextgentel.com>, firmapost@nkom.no, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Telio kundeservice <kundeservice@telio.no>, noss@deloitte.no, post <post@finkn.no>, postmottak@sd.dep.no, salg@bitpro.no, abuse@telia.com, fmovpost <fmovpost@fylkesmannen.no>, info@kistefos.no, Christen.Sveaas@kistefos.no, js@kistefos-tre.no, Kundeservice Proximo <kundeservice@proximo.no>, innfordring <innfordring@nextgentel.com>, juridisk <juridisk@datatilsynet.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, kredittsjekk@nextgentel.no, tr@forbrukertilsynet.no, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, Terje Meyer <terje@aspelund.no>, polboard <POLBoard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, “post@inkassoklagenemnda.no” <post@inkassoklagenemnda.no>, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, polcustomercare@royalmail.com, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, CustomerCare <customercare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, Faktura RB <Faktura.RB@posten.no>, “information.rights” <information.rights@postoffice.co.uk>, Rebecca Redmond <rebecca.redmond@royalmail.com>, paula.vennells@postoffice.co.uk, information.requests@ofcom.org.uk, OCCtelecoms <OCCtelecoms@ofcom.org.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>
    Hi,
    my complaint is about the UK postal-service, (like I informed about earlier, on 18/10-21 etc.).
    Also, I’ve contacted the Sivilombudsmannen many times.
    When I first started contacting them, (Amnesty advised me to contact them around fifteen years ago).
    Then the Sivilombudsman’s name was Arne Fliflet.
    And now it’s Hanne Harlem, (earlier Prime Minister Gro Harlem Brundtland’s sister, and possibly a friend of my half-brother Axel’s steph-mother Mette Holter, who went to school with Gro Harlem Brundtland etc).
    And I think there’s also been another one between Arne Fliflet and Hanne Harlem.
    But none of them ever do anything.
    I’ve sent them tens of complaints about corrupt bureaucrats, through the years.
    But they never do their job.
    So this I have to complain about.
    Please escalate this to a superior for a second opinion.
    Erik Ribsskog
    fre. 22. okt. 2021 kl. 10:06 skrev Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>:
    Dear Mr Ribsskog,
     
    Please find attach a letter which tells you the next step that needs to be taken.
     
    Yours sincerely
     
     
     
    Sue Ellis
    Intake Caseworker
    Parliamentary and Health Service Ombudsman
    Tel: 0345 015 4033 Email: phso.enquiries@ombudsman.org.uk
    Web: www.ombudsman.org.uk
    Please note that my working hours are 8:30am to 5:00pm Monday to Thursday

    PS.

    Her er e-brevet fra The Parliamentary and Health Service Ombudsman:

    e-brev phso

  • Jeg sendte en e-post til the Parliamentary and Health Service Ombudsman

    Erik Ribsskog <eribsskog@gmail.com>
    Your emails to the Parliamentary and Health Service Ombudsman (Our ref: C-2028482)
    Erik Ribsskog <eribsskog@gmail.com> 18. oktober 2021 kl. 11:05
    Til: Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>
    Kopi: Helpdesk Bitpro <helpdesk@bitpro.no>, NextGenTel Abuse Response Team <abuse@nextgentel.com>, firmapost@nkom.no, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Telio kundeservice <kundeservice@telio.no>, noss@deloitte.no, post <post@finkn.no>, postmottak@sd.dep.no, salg@bitpro.no, abuse@telia.com, fmovpost <fmovpost@fylkesmannen.no>, info@kistefos.no, Christen.Sveaas@kistefos.no, js@kistefos-tre.no, Kundeservice Proximo <kundeservice@proximo.no>, innfordring@nextgentel.com, juridisk <juridisk@datatilsynet.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, kredittsjekk@nextgentel.no, tr@forbrukertilsynet.no, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>
    Hi,
    it seems you put the problems under the carpet, instead of cleaning them up.
    I’ve sent your ombudsman-service many complaints while I lived in the UK, (from 2004 to 2014).
    And you never did anything.
    And now this.
    This is a scandal, I’d say.
    These problems with the Norwegian post-office-service, started in the UK, (when I got some strange advice, from a Post Office-woman, (in Winslow Street in Walton), who didn’t want to let me hand in some post that had been delivered to my address wrongly).
    This I have to complain about.
    Erik Ribsskog
    ons. 30. jun. 2021 kl. 15:36 skrev Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>:
    Dear Mr Ribsskog
     
    Following my email to you on 16 March 2021 asking you to refrain from copying us into emails regarding organisations and situations we are unable to help you with, we have noticed you have continued to send us these emails.
     
    In that email to you we asked that you do not include  us in these types of emails, otherwise we would need to take steps to block your email address.
     
    Regrettably, as you have continued to send us emails relating to issues we cannot help with (since my email to you on 16 March 2021, you have sent a further 21 emails) we will be taking steps to block your email address. If you wish to communicate further with us, please do so by writing to the address below:
     
    PHSO
    Citygate
    47-51 Mosley Street
    Manchester
    M2 3HQ
     
    Yours sincerely,
     
     
    Stephen Reilly
    Intake Caseworker
    Parliamentary and Health Service Ombudsman
    T: 0345 015 4033
    W: www.ombudsman.org.uk
     
     
  • Jeg sendte en e-post til the Post Office

    Erik Ribsskog <eribsskog@gmail.com>
    RE: Fw: Freedom of Information Request ? FOI2020/00933 CRM:0033103351
    Erik Ribsskog <eribsskog@gmail.com> 22. juni 2021 kl. 03:00
    Til: flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>
    Kopi: Terje Meyer <Terje@aspelund.no>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, polboard <polboard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, firmapost@nkom.no, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, “post@inkassoklagenemnda.no” <post@inkassoklagenemnda.no>, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, postmottak@sd.dep.no, CustomerCare <CustomerCare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Faktura RB <Faktura.RB@posten.no>, “information.rights” <information.rights@postoffice.co.uk>, Rebecca Redmond <rebecca.redmond@royalmail.com>, paula.vennells@postoffice.co.uk, information.requests@ofcom.org.uk, OCCtelecoms <OCCtelecoms@ofcom.org.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, tr@forbrukertilsynet.no
    Hi,
    but since this started in the UK, with the advice, from your ‘Arcadia-cruise-ship-woman’, at the post-office in Winslow Street, in Walton.
    Then I think one have to say, that the Post Office are involved.
    So this is ‘ansvarsfraskrivelse’, like we say in Norway.
    That you try to run away from your responsibility.
    So this I have to complain about.
    I want a reply from a superior about this.
    You can’t blame it all on others, when it was you who started this.
    Erik Ribsskog
    tir. 16. mar. 2021 kl. 12:09 skrev flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>:
    Dear Ribsskog 
    Thank you for your futher email.
    As previously advised, as your complaint relates to the Norwegian Post Office (Posten), we’re unable to help you here at Post Office.  The UK Post Office are unable to control the actions of Posten or have any influence over their returns policies or the costs incurred when returning parcels to Posten.
    We’re also unable to investigate historical complaints relating to advice or service in a UK Post Office dating back that far and Posten are best suited to assist you with the current issues you’re experiencing.
    Thank you for contacting us.
    Yours sincerely
     
     
    Kelly Innes 
    Office of the Group Chief Executive
    flagcaseadvisor@postoffice.co.uk
     
    Post Office Limited is committed to protecting your privacy, information about how we do this can be found on our website at www.postoffice.co.uk/privacy
     
     
    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: 16 March 2021 04:57
    To: flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>
    Cc: Terje Meyer <Terje@aspelund.no>; elh <elh@forbrukertilsynet.no>; inger.lise.blyverket <inger.lise.blyverket@forbrukerradet.no>; fmovpost <fmovpost@fylkesmannen.no>; post <post@finkn.no>; abuse@telia.com; polboard <polboard@postoffice.co.uk>; Club Creo <info@clubcreo.com>; firmapost@nkom.no; Politikk Høyre <politikk@hoyre.no>; Akademikerforbundet <post@akademikerforbundet.no>; post <post@finanstilsynet.no>; post@inkassoklagenemnda.no; postmottak@sivilombudsmannen.no; polcustomercare@royalmail.com; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; postmottak@sd.dep.no; CustomerCare <CustomerCare@postoffice.co.uk>; Finn.Kinserdal@nhh.no; nhh.postmottak@nhh.no; juridisk <juridisk@datatilsynet.no>; Faktura RB <Faktura.RB@posten.no>; information.rights <information.rights@postoffice.co.uk>; Rebecca Redmond <rebecca.redmond@royalmail.com>; paula.vennells@postoffice.co.uk; information.requests@ofcom.org.uk; OCCtelecoms <OCCtelecoms@ofcom.org.uk>; Phso Enquiries <phso.enquiries@ombudsman.org.uk>
    Subject: Re: Fw: Freedom of Information Request ? FOI2020/00933 CRM:0033103351
     
    Hi,
    the problem is, that when I contact Posten, then the same contact-center-staff just take turns, sending their replies, again and again.
    (This has happened like once a week for a year now).
    And all the contact-center-staff refuse to escalate, to a superior.
    And on the Posten website, it doesn’t say contact-information/email-address for the CEO, (a woman named Wille).
    So it’s like something from hell.
    Because it isn’t possible to get contact-information for any responsible executives/managers, at Posten, it seems.
    So it’s moronic, (I have to say).
    And this takes a lot of my time, (returning the parcels and compaining about the invoices), and also the trolls aren’t stopped.
    I also send copy-emails to Nkom who are the Goverment organisation that looks after Posten, (that Posten do their job right).
    But they, (like the rest of the Norwegian society), seems completely disinterested in this, and don’t even reply.
    And this was started in the UK, when I asked your staff, at the Post Office in Walton, (I think it was in Winslow Street), about how to return mail, that was for the previous tenants, when I lived.
    I then got a reply, that the Post Office only looks at the address, and not at the names.
    But when I grew up, in Berger, (postcode: 3075), in Norway.
    Then my grandmother whould chat with the Post Office-woman every time she put a letter wrong, (I got my post, mostly to my grandmother, and then to my flat, where my father forced me to grow up alone, and then in the summer-holiday they would put my letters in my bonus-mothers post-case sometimes).
    So I’m not sure about that the post-people only looking at addresses.
    That wasn’t the case in the 80’s, as I remember it.
    So I think the Post Office-people where possibly drinking at work, when they put the letters, for the earlier tenants, in my post-case, (in 10 Keith Court, in Walton).
    So this I have to complain about.
    Erik Ribsskog
     
    tor. 14. jan. 2021 kl. 10:19 skrev flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>:
    Dear  Ribsskog 
    Thank you for your recent emails to Post Office.  I understand that you recently made a Freedom of Information Request, which was responded to by Kerry Moodie at our Information Rights Team, but you remain unhappy with the situation.
    Regretfully, as your complaint relates to the Norwegian Post Office (Posten), I’m afraid we’re unable to help you here at Post Office.  Both the UK Post Office and Royal Mail Group are unable to control the actions of Posten or have any influence over their returns policies or the costs incurred when returning parcels to Posten.
    I’m very sorry we’re unable to help on this occasion, however I would recommend contacting the postal service charging you for these returns and raise your concerns with them about unwanted mail being received.
    Thank you for contacting us.
    Yours sincerely
     
     
    Kelly Innes 
    Office of the Group Chief Executive
    flagcaseadvisor@postoffice.co.uk
     
    Post Office Limited is committed to protecting your privacy, information about how we do this can be found on our website at www.postoffice.co.uk/privacy
     
     
    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: 13 January 2021 05:24
    To: information.rights <information.rights@postoffice.co.uk>
    Cc: Terje Meyer <Terje@aspelund.no>; elh@forbrukertilsynet.no <elh@forbrukertilsynet.no>; inger.lise.blyverket@forbrukerradet.no <inger.lise.blyverket@forbrukerradet.no>; fmovpost <fmovpost@fylkesmannen.no>; post <post@finkn.no>; abuse@telia.com <abuse@telia.com>; polboard <polboard@postoffice.co.uk>; Club Creo <info@clubcreo.com>; firmapost@nkom.no <firmapost@nkom.no>; Politikk Høyre <politikk@hoyre.no>; Akademikerforbundet <post@akademikerforbundet.no>; post <post@finanstilsynet.no>; post@inkassoklagenemnda.no <post@inkassoklagenemnda.no>; postmottak@sivilombudsmannen.no <postmottak@sivilombudsmannen.no>; sande.vgs <sande.vgs@vfk.no>; polcustomercare@royalmail.com <polcustomercare@royalmail.com>; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; postmottak@sd.dep.no <postmottak@sd.dep.no>; CustomerCare <CustomerCare@postoffice.co.uk>; Finn.Kinserdal@nhh.no <Finn.Kinserdal@nhh.no>; nhh.postmottak@nhh.no <nhh.postmottak@nhh.no>; juridisk <juridisk@datatilsynet.no>; Faktura RB <Faktura.RB@posten.no>
    Subject: Re: Freedom of Information Request ? FOI2020/00933
     
    Hi there,
    the mentioned Post Office-woman, (who informed me about how to send back letters that were for the previous tenants in Keith Court, where I lived from 2012 to 2014), wouldn’t be a third party in this, I’d say.
    That woman represented you.
    So if I’m the first party.
    Then you and the Post Office-woman is the second party, (I’d say).
    Since that woman, (that I’ve started calling the ‘Arcadia-woman’, after a cruise-ship that she once claimed to have gone with, (from Southampton), to see Norway).
    So this ‘third-party-stuff’ that you go on about, means that you are a bit lost, I think.
    So this I have to complain about.
    Also, (like I’ve written earlier), the point isn’t what the Arcadia-womans name is.
    The point is what she said.
    I just wanted a reference, (or a handle like they say), so to easier explain about the case.
    It’s ok with me to just call her the ‘Arcadia-woman’.
    (Like I’ve written ealier).
    I’ve also read more about GDPR after your staff starting using that as an excuse not to do her job, (it could seem).
    And GDPR is to do with comercial business-processes, (as I’ve understood it).
    It doesn’t seem like it has got to do with customer-complaints.
    So this is that the communists that work for you use GDPR as an excuse not do to their job, it seems.
    So this I have to complain about.
    Erik Ribsskog
    PS.
    The reason I wanted this return-police, (that the Arcadia-woman explained about to me), confirmed.
    Is that the Norwegian Post Office, (Posten), are giving me a hard time.
    I’m the victim of several hundrer ‘troll-cases’ where someone order sh*t in my name, (or in ‘funny’ versions of my name), on the internet.
    And then I send the ‘junk’ back, in the post, and I write on the packets: ‘Jeg har ikke bestilt dette. Returner til avsender’.
    (Which means: ‘I haven’t ordered this. Return to sender’).
    I started returing ‘troll-post/troll-mail’ like this, when I lived in Keith Courth, (in Walton/Liverpool).
    And I never got a bill/invoice from Royal Mail.
    But the Posten sends me weekly, (or so), invoices, (because that I return the parcels that the trolls have ordered, in my name).
    And they don’t seem insterested in finding out, who actually orders this stuff, (that sometimes get sent on to bailifs and courts, and around 2016 I got a sentence, since I didn’t go to a meeting, in a very low court/’forliksråd’, to do with this, in Asker/Bærum, they ignored that I had sent about this to the Court Administration in Trondheim, that didn’t do their job eighter, and I learned from mercantile upper secondary school, that one should be sent to ‘forliksrådet’ against ones will, (it’s something for loonys, more or less), still a local court in Bærum sent me there, and the debt collection-company and the courts were neighter in good faith, when it came to reading my explanation, (I hadn’t ordered this), so they just ignored what I wrote, and that applied to many organisations/courts/companies in Norway).
    So this is a big problem for me.
    The trolls have given me a sentence, (from Forliksrådet), and this takes a lot of my time to clean, (I also get a lot of troll-emails), and I get a poor credit-score, because the troll-orders just go though all the courts/bureucracy in Norway, in what has lately become a typical Norwegian way of doing one job, (noone in the Norwegian society do their job, is well known from a case named ‘NAV-saken’ in the Norwegian media, etc.).
    And the people that replys to my emails at Posten’s contact-center, (in Kristiansand), have no respect for me/customers at all, it seems.
    They haven’t gotten any background from custommer-support/mercantile education, it seems.
    And they refuse to escalate when I ask them to.
    And the Managing Director, (a woman with the last-name Wille), doesn’t have an email-address it seems.
    So this is taking a lot of my time.
    And this started in England, (when the Arcadia-woman told me how to return the mentioned letters).
    So this I have to compain about.
     
    fre. 20. nov. 2020 kl. 11:13 skrev Information Rights Team <information.rights@postoffice.co.uk>:
    Dear Mr Ribsskog,
    Please find the response attached to your Freedom of Information request.
    Regards,
    Kerry Moodie
    Information Rights Team
    Ground Floor
    Finsbury Dials
    20 Finsbury Street
    London EC2Y 9AQ
    0333 665 3951
    **********************************************************************
    This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are solely those of the sender, unless otherwise specifically stated.
    POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.
    **********************************************************************
    “Post Office Limited is committed to protecting your privacy. Information about how we do this can be found on our website at www.postoffice.co.uk/privacy”
  • Og enda enda enda mer om nettmobbing

    Erik Ribsskog <eribsskog@gmail.com>
    Royal Mail – Complaint
    Erik Ribsskog <eribsskog@gmail.com> 28. mars 2021 kl. 05:41
    Til: Rebecca Redmond <rebecca.redmond@royalmail.com>
    Kopi: Faktura RB <Faktura.RB@posten.no>, Terje Meyer <Terje@aspelund.no>, elh <elh@forbrukertilsynet.no>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, polboard <polboard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, firmapost@nkom.no, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, “post@inkassoklagenemnda.no” <post@inkassoklagenemnda.no>, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, postmottak@sd.dep.no, CustomerCare <CustomerCare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Information Rights Team <information.rights@postoffice.co.uk>, paula.vennells@postoffice.co.uk, information.requests@ofcom.org.uk, OCCtelecoms <OCCtelecoms@ofcom.org.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>
    Hi,
    the problem is that the Police don’t want to do their job.
    I have tens of IPCC-complaints, (and in Norway Spesialenheten-complaints).
    And that’s because the Police refuse to serve me, (for some reason).
    Even the IPCC got ‘periode’, about ten years ago, (when I lived in Sunderland, the second time, after studying at the university there, in 2004/05). 
    The IPCC told me, that they like it, that I reported a lot of ‘troll-cases’, (by sending them and the Police emails).
    The IPCC said I had to, (from a spesific date), send them letters instead, (which takes much longer time to write, and they are more expensive to send, for me who was only getting like £200 a month, from the Jobcenter, at the time, for food and clothes etc.).
    So the IPCC wanted to give me a burden, it seems, (they wanted me to use ‘snail-mail’, like some people call it, instead of email).
    And it was so many ‘troll-cases’, so I have to say that that was a type of corporal punishment, (that they wanted to make me overworked, or something, instead of being rational and willing to serve the public).
    So the IPCC and the Police are useless.
    When I lived in Keith Court, (where I lived from 2012 to 2014), in Walton.
    Then the Police were on my door, like 50 or 100 times.
    Because someone had sent troll-emails in my name to female Jobcentre-staff, (Sarah Bamber).
    In the end, the only thing I could do, was to run back to Norway, (once when I got a £500 payment, from the Jobcenter, after they had stopped my allowance, for weeks/months, and I had to look for coins, on the pavement, to survive, for parts of 2014).
    And also I think the Post Office/Royal Mail/Posten are being irresponsible, when they don’t offer to help finding out who the trolls are, who order all this ‘shit’, in my name.
    And also it’s ok to return a letter to the sender, (this is known from an Elvis-song), but Posten sends me invoices when I return the ‘troll-post’, and that’s because they trying to help the trolls it seems, in the troll-attack against me, and they’re trying make my life like hell it seems, buy being difficult.
    So this I have to complain about.
    Erik Ribsskog
    fre. 15. jan. 2021 kl. 18:08 skrev Rebecca Redmond <rebecca.redmond@royalmail.com>:
    Dear Erik,
     
    Thank you for your further email to the Post Office which has been passed to Royal Mail for response. 
     
    As mentioned in my response dated 30th November, postal companies aren’t able to stop people ordering goods in your name or the issues which may arise from such incidents.  I would advise contacting your local Police with any information you feel is necessary and see if they are able to assist you.
     
    Kind regards,
     
    Rebecca Redmond
    Royal Mail – Chairman and Chief Executive Office
     
    Address:  Royal Mail Group Ltd, 100 Victoria Embankment, LONDON, EC4Y 0HQ
    Email:      rebecca.redmond@royalmail.com
    Website:  www.royalmail.com
     
     
     
    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: 13 January 2021 05:24
    To: information.rights <information.rights@postoffice.co.uk>
    Cc: Terje Meyer <Terje@aspelund.no>; elh@forbrukertilsynet.no <elh@forbrukertilsynet.no>; inger.lise.blyverket@forbrukerradet.no <inger.lise.blyverket@forbrukerradet.no>; fmovpost <fmovpost@fylkesmannen.no>; post <post@finkn.no>; abuse@telia.com <abuse@telia.com>; polboard <polboard@postoffice.co.uk>; Club Creo <info@clubcreo.com>; firmapost@nkom.no <firmapost@nkom.no>; Politikk Høyre <politikk@hoyre.no>; Akademikerforbundet <post@akademikerforbundet.no>; post <post@finanstilsynet.no>; post@inkassoklagenemnda.no <post@inkassoklagenemnda.no>; postmottak@sivilombudsmannen.no <postmottak@sivilombudsmannen.no>; sande.vgs <sande.vgs@vfk.no>; polcustomercare@royalmail.com <polcustomercare@royalmail.com>; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; postmottak@sd.dep.no <postmottak@sd.dep.no>; CustomerCare <CustomerCare@postoffice.co.uk>; Finn.Kinserdal@nhh.no <Finn.Kinserdal@nhh.no>; nhh.postmottak@nhh.no <nhh.postmottak@nhh.no>; juridisk <juridisk@datatilsynet.no>; Faktura RB <Faktura.RB@posten.no>
    Subject: Re: Freedom of Information Request ? FOI2020/00933
     
    Hi there,
    the mentioned Post Office-woman, (who informed me about how to send back letters that were for the previous tenants in Keith Court, where I lived from 2012 to 2014), wouldn’t be a third party in this, I’d say.
    That woman represented you.
    So if I’m the first party.
    Then you and the Post Office-woman is the second party, (I’d say).
    Since that woman, (that I’ve started calling the ‘Arcadia-woman’, after a cruise-ship that she once claimed to have gone with, (from Southampton), to see Norway).
    So this ‘third-party-stuff’ that you go on about, means that you are a bit lost, I think.
    So this I have to complain about.
    Also, (like I’ve written earlier), the point isn’t what the Arcadia-womans name is.
    The point is what she said.
    I just wanted a reference, (or a handle like they say), so to easier explain about the case.
    It’s ok with me to just call her the ‘Arcadia-woman’.
    (Like I’ve written ealier).
    I’ve also read more about GDPR after your staff starting using that as an excuse not to do her job, (it could seem).
    And GDPR is to do with comercial business-processes, (as I’ve understood it).
    It doesn’t seem like it has got to do with customer-complaints.
    So this is that the communists that work for you use GDPR as an excuse not do to their job, it seems.
    So this I have to complain about.
    Erik Ribsskog
    PS.
    The reason I wanted this return-police, (that the Arcadia-woman explained about to me), confirmed.
    Is that the Norwegian Post Office, (Posten), are giving me a hard time.
    I’m the victim of several hundrer ‘troll-cases’ where someone order sh*t in my name, (or in ‘funny’ versions of my name), on the internet.
    And then I send the ‘junk’ back, in the post, and I write on the packets: ‘Jeg har ikke bestilt dette. Returner til avsender’.
    (Which means: ‘I haven’t ordered this. Return to sender’).
    I started returing ‘troll-post/troll-mail’ like this, when I lived in Keith Courth, (in Walton/Liverpool).
    And I never got a bill/invoice from Royal Mail.
    But the Posten sends me weekly, (or so), invoices, (because that I return the parcels that the trolls have ordered, in my name).
    And they don’t seem insterested in finding out, who actually orders this stuff, (that sometimes get sent on to bailifs and courts, and around 2016 I got a sentence, since I didn’t go to a meeting, in a very low court/’forliksråd’, to do with this, in Asker/Bærum, they ignored that I had sent about this to the Court Administration in Trondheim, that didn’t do their job eighter, and I learned from mercantile upper secondary school, that one should be sent to ‘forliksrådet’ against ones will, (it’s something for loonys, more or less), still a local court in Bærum sent me there, and the debt collection-company and the courts were neighter in good faith, when it came to reading my explanation, (I hadn’t ordered this), so they just ignored what I wrote, and that applied to many organisations/courts/companies in Norway).
    So this is a big problem for me.
    The trolls have given me a sentence, (from Forliksrådet), and this takes a lot of my time to clean, (I also get a lot of troll-emails), and I get a poor credit-score, because the troll-orders just go though all the courts/bureucracy in Norway, in what has lately become a typical Norwegian way of doing one job, (noone in the Norwegian society do their job, is well known from a case named ‘NAV-saken’ in the Norwegian media, etc.).
    And the people that replys to my emails at Posten’s contact-center, (in Kristiansand), have no respect for me/customers at all, it seems.
    They haven’t gotten any background from custommer-support/mercantile education, it seems.
    And they refuse to escalate when I ask them to.
    And the Managing Director, (a woman with the last-name Wille), doesn’t have an email-address it seems.
    So this is taking a lot of my time.
    And this started in England, (when the Arcadia-woman told me how to return the mentioned letters).
    So this I have to compain about.
    fre. 20. nov. 2020 kl. 11:13 skrev Information Rights Team <information.rights@postoffice.co.uk>:
    Dear Mr Ribsskog,
    Please find the response attached to your Freedom of Information request.
    Regards,
    Kerry Moodie
    Information Rights Team
    Ground Floor
    Finsbury Dials
    20 Finsbury Street
    London EC2Y 9AQ
    0333 665 3951
    **********************************************************************
    This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are solely those of the sender, unless otherwise specifically stated.
    POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.
    **********************************************************************
    “Post Office Limited is committed to protecting your privacy. Information about how we do this can be found on our website at www.postoffice.co.uk/privacy”
     
    Classified: RMG – [Confidential]
    **********************************************************************
    This email and any attachments are confidential, and may be legally privileged, and are intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender and then delete this email from your system. The content of emails sent to or from a Royal Mail Group account may be scanned to protect the security of our systems, to ensure the use of our systems is in compliance with Royal Mail Group policies or to protect confidential information. Any personal information that you provide to Royal Mail Group will be processed in accordance with our Privacy Notice
    ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203
    **********************************************************************
  • Og enda enda enda enda enda enda enda mer om nettmobbing

    Erik Ribsskog <eribsskog@gmail.com>
    RE: Fw: Freedom of Information Request ? FOI2020/00933 CRM:0033103351
    Erik Ribsskog <eribsskog@gmail.com> 16. mars 2021 kl. 05:56
    Til: flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>
    Kopi: Terje Meyer <Terje@aspelund.no>, elh <elh@forbrukertilsynet.no>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, polboard <polboard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, firmapost@nkom.no, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, “post@inkassoklagenemnda.no” <post@inkassoklagenemnda.no>, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, postmottak@sd.dep.no, CustomerCare <CustomerCare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Faktura RB <Faktura.RB@posten.no>, Information Rights Team <information.rights@postoffice.co.uk>, Rebecca Redmond <rebecca.redmond@royalmail.com>, paula.vennells@postoffice.co.uk, information.requests@ofcom.org.uk, OCCtelecoms <OCCtelecoms@ofcom.org.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>
    Hi,
    the problem is, that when I contact Posten, then the same contact-center-staff just take turns, sending their replies, again and again.
    (This has happened like once a week for a year now).
    And all the contact-center-staff refuse to escalate, to a superior.
    And on the Posten website, it doesn’t say contact-information/email-address for the CEO, (a woman named Wille).
    So it’s like something from hell.
    Because it isn’t possible to get contact-information for any responsible executives/managers, at Posten, it seems.
    So it’s moronic, (I have to say).
    And this takes a lot of my time, (returning the parcels and compaining about the invoices), and also the trolls aren’t stopped.
    I also send copy-emails to Nkom who are the Goverment organisation that looks after Posten, (that Posten do their job right).
    But they, (like the rest of the Norwegian society), seems completely disinterested in this, and don’t even reply.
    And this was started in the UK, when I asked your staff, at the Post Office in Walton, (I think it was in Winslow Street), about how to return mail, that was for the previous tenants, when I lived.
    I then got a reply, that the Post Office only looks at the address, and not at the names.
    But when I grew up, in Berger, (postcode: 3075), in Norway.
    Then my grandmother whould chat with the Post Office-woman every time she put a letter wrong, (I got my post, mostly to my grandmother, and then to my flat, where my father forced me to grow up alone, and then in the summer-holiday they would put my letters in my bonus-mothers post-case sometimes).
    So I’m not sure about that the post-people only looking at addresses.
    That wasn’t the case in the 80’s, as I remember it.
    So I think the Post Office-people where possibly drinking at work, when they put the letters, for the earlier tenants, in my post-case, (in 10 Keith Court, in Walton).
    So this I have to complain about.
    Erik Ribsskog
    tor. 14. jan. 2021 kl. 10:19 skrev flagcaseadvisor <flagcaseadvisor@postoffice.co.uk>:
    Dear Ribsskog 
    Thank you for your recent emails to Post Office.  I understand that you recently made a Freedom of Information Request, which was responded to by Kerry Moodie at our Information Rights Team, but you remain unhappy with the situation.
    Regretfully, as your complaint relates to the Norwegian Post Office (Posten), I’m afraid we’re unable to help you here at Post Office.  Both the UK Post Office and Royal Mail Group are unable to control the actions of Posten or have any influence over their returns policies or the costs incurred when returning parcels to Posten.
    I’m very sorry we’re unable to help on this occasion, however I would recommend contacting the postal service charging you for these returns and raise your concerns with them about unwanted mail being received.
    Thank you for contacting us.
    Yours sincerely
     
     
    Kelly Innes 
    Office of the Group Chief Executive
    flagcaseadvisor@postoffice.co.uk
     
    Post Office Limited is committed to protecting your privacy, information about how we do this can be found on our website at www.postoffice.co.uk/privacy
     
     
    From: Erik Ribsskog <eribsskog@gmail.com>
    Sent: 13 January 2021 05:24
    To: information.rights <information.rights@postoffice.co.uk>
    Cc: Terje Meyer <Terje@aspelund.no>; elh@forbrukertilsynet.no <elh@forbrukertilsynet.no>; inger.lise.blyverket@forbrukerradet.no <inger.lise.blyverket@forbrukerradet.no>; fmovpost <fmovpost@fylkesmannen.no>; post <post@finkn.no>; abuse@telia.com <abuse@telia.com>; polboard <polboard@postoffice.co.uk>; Club Creo <info@clubcreo.com>; firmapost@nkom.no <firmapost@nkom.no>; Politikk Høyre <politikk@hoyre.no>; Akademikerforbundet <post@akademikerforbundet.no>; post <post@finanstilsynet.no>; post@inkassoklagenemnda.no <post@inkassoklagenemnda.no>; postmottak@sivilombudsmannen.no <postmottak@sivilombudsmannen.no>; sande.vgs <sande.vgs@vfk.no>; polcustomercare@royalmail.com <polcustomercare@royalmail.com>; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; postmottak@sd.dep.no <postmottak@sd.dep.no>; CustomerCare <CustomerCare@postoffice.co.uk>; Finn.Kinserdal@nhh.no <Finn.Kinserdal@nhh.no>; nhh.postmottak@nhh.no <nhh.postmottak@nhh.no>; juridisk <juridisk@datatilsynet.no>; Faktura RB <Faktura.RB@posten.no>
    Subject: Re: Freedom of Information Request ? FOI2020/00933
     
    Hi there,
    the mentioned Post Office-woman, (who informed me about how to send back letters that were for the previous tenants in Keith Court, where I lived from 2012 to 2014), wouldn’t be a third party in this, I’d say.
    That woman represented you.
    So if I’m the first party.
    Then you and the Post Office-woman is the second party, (I’d say).
    Since that woman, (that I’ve started calling the ‘Arcadia-woman’, after a cruise-ship that she once claimed to have gone with, (from Southampton), to see Norway).
    So this ‘third-party-stuff’ that you go on about, means that you are a bit lost, I think.
    So this I have to complain about.
    Also, (like I’ve written earlier), the point isn’t what the Arcadia-womans name is.
    The point is what she said.
    I just wanted a reference, (or a handle like they say), so to easier explain about the case.
    It’s ok with me to just call her the ‘Arcadia-woman’.
    (Like I’ve written ealier).
    I’ve also read more about GDPR after your staff starting using that as an excuse not to do her job, (it could seem).
    And GDPR is to do with comercial business-processes, (as I’ve understood it).
    It doesn’t seem like it has got to do with customer-complaints.
    So this is that the communists that work for you use GDPR as an excuse not do to their job, it seems.
    So this I have to complain about.
    Erik Ribsskog
    PS.
    The reason I wanted this return-police, (that the Arcadia-woman explained about to me), confirmed.
    Is that the Norwegian Post Office, (Posten), are giving me a hard time.
    I’m the victim of several hundrer ‘troll-cases’ where someone order sh*t in my name, (or in ‘funny’ versions of my name), on the internet.
    And then I send the ‘junk’ back, in the post, and I write on the packets: ‘Jeg har ikke bestilt dette. Returner til avsender’.
    (Which means: ‘I haven’t ordered this. Return to sender’).
    I started returing ‘troll-post/troll-mail’ like this, when I lived in Keith Courth, (in Walton/Liverpool).
    And I never got a bill/invoice from Royal Mail.
    But the Posten sends me weekly, (or so), invoices, (because that I return the parcels that the trolls have ordered, in my name).
    And they don’t seem insterested in finding out, who actually orders this stuff, (that sometimes get sent on to bailifs and courts, and around 2016 I got a sentence, since I didn’t go to a meeting, in a very low court/’forliksråd’, to do with this, in Asker/Bærum, they ignored that I had sent about this to the Court Administration in Trondheim, that didn’t do their job eighter, and I learned from mercantile upper secondary school, that one should be sent to ‘forliksrådet’ against ones will, (it’s something for loonys, more or less), still a local court in Bærum sent me there, and the debt collection-company and the courts were neighter in good faith, when it came to reading my explanation, (I hadn’t ordered this), so they just ignored what I wrote, and that applied to many organisations/courts/companies in Norway).
    So this is a big problem for me.
    The trolls have given me a sentence, (from Forliksrådet), and this takes a lot of my time to clean, (I also get a lot of troll-emails), and I get a poor credit-score, because the troll-orders just go though all the courts/bureucracy in Norway, in what has lately become a typical Norwegian way of doing one job, (noone in the Norwegian society do their job, is well known from a case named ‘NAV-saken’ in the Norwegian media, etc.).
    And the people that replys to my emails at Posten’s contact-center, (in Kristiansand), have no respect for me/customers at all, it seems.
    They haven’t gotten any background from custommer-support/mercantile education, it seems.
    And they refuse to escalate when I ask them to.
    And the Managing Director, (a woman with the last-name Wille), doesn’t have an email-address it seems.
    So this is taking a lot of my time.
    And this started in England, (when the Arcadia-woman told me how to return the mentioned letters).
    So this I have to compain about.
     
    fre. 20. nov. 2020 kl. 11:13 skrev Information Rights Team <information.rights@postoffice.co.uk>:
    Dear Mr Ribsskog,
    Please find the response attached to your Freedom of Information request.
    Regards,
    Kerry Moodie
    Information Rights Team
    Ground Floor
    Finsbury Dials
    20 Finsbury Street
    London EC2Y 9AQ
    0333 665 3951
    **********************************************************************
    This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are solely those of the sender, unless otherwise specifically stated.
    POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.
    **********************************************************************
    “Post Office Limited is committed to protecting your privacy. Information about how we do this can be found on our website at www.postoffice.co.uk/privacy”
  • Jeg sendte en e-post til Royal Mail

    Erik Ribsskog <eribsskog@gmail.com>

    Royal Mail – Query

    Erik Ribsskog <eribsskog@gmail.com> 17. januar 2021 kl. 07:26

    Til: Rebecca Redmond <rebecca.redmond@royalmail.com>

    Kopi: postmottak@sd.dep.no, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, Akademikerforbundet <post@akademikerforbundet.no>, abuse@telia.com, polcustomercare@royalmail.com, HRW UK <hrwuk@hrw.org>, post <post@finkn.no>, Faktura RB <faktura.rb@posten.no>, amnestyis <amnestyis@amnesty.org>, polboard@postoffice.co.uk, Politikk Høyre <politikk@hoyre.no>, elh@forbrukertilsynet.no, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, fmovpost <fmovpost@fylkesmannen.no>, inger.lise.blyverket@forbrukerradet.no, firmapost@nkom.no, Terje Meyer <terje@aspelund.no>, Club Creo <info@clubcreo.com>, CustomerCare <customercare@postoffice.co.uk>, Finn.Kinserdal@nhh.no

    Hi,

    this is really just an update about the case with Post Office-woman, (the one who went to see Norway with the cruise-ship Arcadia from Southampton), at the Post Office, in Winslow Street, in Walton/Liverpool.

    I get a very many emails, letters and parcels, that are due to to trolling.

    And when I return the packets like the Arcadia-woman told me, (I write: ‘I haven’t ordered this. Return to sender’ on the envelopoes/parcels), then the Post Office in Norway sends me invoices.

    Where as Royal Mail didn’t.

    (I started returning ‘troll-post’ like this, when I lived in Keith Court, (where I lived from 2012 til 2014), in Walton/Liverpool.

    And I never got any invoices/complaints from Royal Mail/the Post Office).

    So I’m really complaining about the Post Office giving me wrong information.

    Since Posten don’t agree on this.

    But as I understand it, it’s the same, in the US.

    Elvis had a song named: ‘Return to sender’.

    And from the lyrics in song, one can deduct, that the woman Elvis knew, didn’t put on new stamps, when she returend Elivis’ letters.

    So Posten, (the Norwegian Post Office), has made up specials rules, for me, it seems.

    So to bully me, (or something like that).

    Så that’s why I don’t get this to add up.

    So this I have to complain about.

    Erik Ribsskog

    PS.

    Also, the Police refuse to serve me.

    If I contact the Police regaring very many ‘troll-cases’.

    Then they get sour, and also the IPCC tells me, that they wont read my emails any longer.

    I have to send them letters.

    But when there are hundreds/thousands of cases, then letters means corporal punishment and economical ruin, (I live on life-support from the government), to me.

    So the Police, (including IPCC), are a joke, and are being like nazis towards, I have to say.

    man. 30. nov. 2020 kl. 12:57 skrev Rebecca Redmond <rebecca.redmond@royalmail.com>:

    Dear Erik,

     

    Thank you for your email to the Post Office which has been passed to Royal Mail for response. 

     

    I’m afraid postal companies aren’t able to stop people ordering goods in your name.  If you believe this to be fraudulent activity, I would advise contacting your local Police with any information you feel is necessary.

     

    Kind regards,

     

    Rebecca Redmond

    Royal Mail – Chairman and Chief Executive Office

     

    Address:  Royal Mail Group Ltd, 100 Victoria Embankment, LONDON, EC4Y 0HQ

    Email:      rebecca.redmond@royalmail.com

    Website:  www.royalmail.com

     

     

     

    From: Erik Ribsskog <eribsskog@gmail.com>

    Sent: 30 November 2020 00:06

    To: Faktura RB <Faktura.RB@posten.no>

    Cc: juridisk <juridisk@datatilsynet.no>; terje@aspelund.no; elh@forbrukertilsynet.no; inger.lise.blyverket@forbrukerradet.no; fmovpost <fmovpost@fylkesmannen.no>; post <post@finkn.no>; abuse@telia.com; polboard <polboard@postoffice.co.uk>; Club Creo <info@clubcreo.com>; firmapost@nkom.no; Politikk Høyre <politikk@hoyre.no>; Akademikerforbundet <post@akademikerforbundet.no>; post <post@finanstilsynet.no>; post@inkassoklagenemnda.no; postmottak@sivilombudsmannen.no; sande.vgs <sande.vgs@vfk.no>; polcustomercare@royalmail.com; amnestyis <amnestyis@amnesty.org>; HRW UK <hrwuk@hrw.org>; EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>; postmottak@sd.dep.no; CustomerCare <CustomerCare@postoffice.co.uk>; Finn.Kinserdal@nhh.no; nhh.postmottak@nhh.no

    Subject: Klage/Fwd: Klage/Fwd: Sending fra Lotteriadministrasjonen på vei til deg

     

    Hei,

    jeg viser til Deres brev/melding fra 17. november.

    (Se vedlegg).

    Dette er ikke noe jeg har bestilt.

    Det er noen jævler/kødder/troll, som bestiller masse dritt, i mitt navn, (eller i tulle-versjoner av mitt navn), på nettet, fra firmaer med dårliger rutiner.

    Så dette må jeg klage på.

    Skjerpings!

    Erik Ribsskog

    ———- Forwarded message ———

    Fra: Erik Ribsskog <eribsskog@gmail.com>

    Date: fre. 20. nov. 2020 kl. 00:42

    Subject: Klage/Fwd: Sending fra Lotteriadministrasjonen på vei til deg

    To: juridisk <juridisk@datatilsynet.no>

    Cc: <terje@aspelund.no>, <elh@forbrukertilsynet.no>, <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, <abuse@telia.com>, <POLBoard@postoffice.co.uk>, Club Creo <info@clubcreo.com>, juridisk <juridisk@datatilsynet.no>, <firmapost@nkom.no>, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, post@inkassoklagenemnda.no <post@inkassoklagenemnda.no>, postmottak@sivilombudsmannen.no <postmottak@sivilombudsmannen.no>, sande.vgs <sande.vgs@vfk.no>, <polcustomercare@royalmail.com>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, Faktura RB <Faktura.RB@posten.no>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, <postmottak@sd.dep.no>, CustomerCare <CustomerCare@postoffice.co.uk>

     

    Hei,

     

    dette er trakassering som følge av identitetstyveri, (virker det som).

     

    (Jeg har ikke kontaktet disse).

     

    Vennligst rydd opp!

     

    Med hilsen

     

    Erik Ribsskog

     

    PS.

     

    Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det ikke

    virker helt klart, hvem andre jeg burde sende om dette til, synes

    jeg).

     

     

    ———- Forwarded message ———

    Fra: <no_reply@posten.no>

    Date: tor. 29. okt. 2020 kl. 20:16

    Subject: Sending fra Lotteriadministrasjonen på vei til deg

    To: <eribsskog@gmail.com>

    Hei.

    Det er en sending fra Lotteriadministrasjonen på vei til deg.

    Sporingsnummer: 370727320188787550

    Sendingen har målene 6 cm x 20 cm x 28 cm.

    Vekt: 1,95 kg.

    Forventet ankomst 30.10.2020.

    Spor sendingen her: https://posten.no/s/370727320188787550

    Hilsen Posten

    **********************************************************************

    This email and any attachments are confidential and intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender by reply email and then delete this email from your system. Any views or opinions expressed within this email are solely those of the sender, unless otherwise specifically stated.

    POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.

    **********************************************************************

    “Post Office Limited is committed to protecting your privacy. Information about how we do this can be found on our website at www.postoffice.co.uk/privacy”

     

    Classified: RMG – [Confidential]

    **********************************************************************

    This email and any attachments are confidential, and may be legally privileged, and are intended for the addressee only. If you are not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication. If you have received this in error, please contact the sender and then delete this email from your system. The content of emails sent to or from a Royal Mail Group account may be scanned to protect the security of our systems, to ensure the use of our systems is in compliance with Royal Mail Group policies or to protect confidential information. Any personal information that you provide to Royal Mail Group will be processed in accordance with our Privacy Notice

    ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203

    **********************************************************************

  • Jeg sendte en e-post til the Post Office

    Erik Ribsskog <eribsskog@gmail.com>

    Freedom of Information Request ? FOI2020/00933

    Erik Ribsskog <eribsskog@gmail.com> 13. januar 2021 kl. 06:24

    Til: Information Rights Team <information.rights@postoffice.co.uk>

    Kopi: Terje Meyer <Terje@aspelund.no>, Terje Meyer <terje@aspelund.no>, elh@forbrukertilsynet.no, inger.lise.blyverket@forbrukerradet.no, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, POLBoard@postoffice.co.uk, Club Creo <info@clubcreo.com>, firmapost@nkom.no, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, “post@inkassoklagenemnda.no” <post@inkassoklagenemnda.no>, “postmottak@sivilombudsmannen.no” <postmottak@sivilombudsmannen.no>, “sande.vgs” <sande.vgs@vfk.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, postmottak@sd.dep.no, CustomerCare <CustomerCare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Faktura RB <Faktura.RB@posten.no>

    Hi there,

    the mentioned Post Office-woman, (who informed me about how to send back letters that were for the previous tenants in Keith Court, where I lived from 2012 to 2014), wouldn’t be a third party in this, I’d say.

    That woman represented you.

    So if I’m the first party.

    Then you and the Post Office-woman is the second party, (I’d say).

    Since that woman, (that I’ve started calling the ‘Arcadia-woman’, after a cruise-ship that she once claimed to have gone with, (from Southampton), to see Norway).

    So this ‘third-party-stuff’ that you go on about, means that you are a bit lost, I think.

    So this I have to complain about.

    Also, (like I’ve written earlier), the point isn’t what the Arcadia-womans name is.

    The point is what she said.

    I just wanted a reference, (or a handle like they say), so to easier explain about the case.

    It’s ok with me to just call her the ‘Arcadia-woman’.

    (Like I’ve written ealier).

    I’ve also read more about GDPR after your staff starting using that as an excuse not to do her job, (it could seem).

    And GDPR is to do with comercial business-processes, (as I’ve understood it).

    It doesn’t seem like it has got to do with customer-complaints.

    So this is that the communists that work for you use GDPR as an excuse not do to their job, it seems.

    So this I have to complain about.

    Erik Ribsskog

    PS.

    The reason I wanted this return-police, (that the Arcadia-woman explained about to me), confirmed.

    Is that the Norwegian Post Office, (Posten), are giving me a hard time.

    I’m the victim of several hundrer ‘troll-cases’ where someone order sh*t in my name, (or in ‘funny’ versions of my name), on the internet.

    And then I send the ‘junk’ back, in the post, and I write on the packets: ‘Jeg har ikke bestilt dette. Returner til avsender’.

    (Which means: ‘I haven’t ordered this. Return to sender’).

    I started returing ‘troll-post/troll-mail’ like this, when I lived in Keith Courth, (in Walton/Liverpool).

    And I never got a bill/invoice from Royal Mail.

    But the Posten sends me weekly, (or so), invoices, (because that I return the parcels that the trolls have ordered, in my name).

    And they don’t seem insterested in finding out, who actually orders this stuff, (that sometimes get sent on to bailifs and courts, and around 2016 I got a sentence, since I didn’t go to a meeting, in a very low court/’forliksråd’, to do with this, in Asker/Bærum, they ignored that I had sent about this to the Court Administration in Trondheim, that didn’t do their job eighter, and I learned from mercantile upper secondary school, that one should be sent to ‘forliksrådet’ against ones will, (it’s something for loonys, more or less), still a local court in Bærum sent me there, and the debt collection-company and the courts were neighter in good faith, when it came to reading my explanation, (I hadn’t ordered this), so they just ignored what I wrote, and that applied to many organisations/courts/companies in Norway).

    So this is a big problem for me.

    The trolls have given me a sentence, (from Forliksrådet), and this takes a lot of my time to clean, (I also get a lot of troll-emails), and I get a poor credit-score, because the troll-orders just go though all the courts/bureucracy in Norway, in what has lately become a typical Norwegian way of doing one job, (noone in the Norwegian society do their job, is well known from a case named ‘NAV-saken’ in the Norwegian media, etc.).

    And the people that replys to my emails at Posten’s contact-center, (in Kristiansand), have no respect for me/customers at all, it seems.

    They haven’t gotten any background from custommer-support/mercantile education, it seems.

    And they refuse to escalate when I ask them to.

    And the Managing Director, (a woman with the last-name Wille), doesn’t have an email-address it seems.

    So this is taking a lot of my time.

    And this started in England, (when the Arcadia-woman told me how to return the mentioned letters).

    So this I have to compain about.

    fre. 20. nov. 2020 kl. 11:13 skrev Information Rights Team <information.rights@postoffice.co.uk>:

    Dear Mr Ribsskog,

    Please find the response attached to your Freedom of Information request.

    Regards,

    Kerry Moodie

    Information Rights Team

    Ground Floor

    Finsbury Dials

    20 Finsbury Street

    London EC2Y 9AQ

    0333 665 3951

    PS.

    Her er e-brevet:

    post office brev 1

    post office brev 2