Stikkord: Scarborough

Jeg sendte enda en e-post til Grand Hotel i Scarborough
Gmail – Update/Fwd: FW: Complaint/Fwd: Your booking at The Grand Scarborough

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: FW: Complaint/Fwd: Your booking at The Grand Scarborough

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jul 4, 2013 at 9:40 AM

To:
customer.services@britanniahotels.com

Cc:
email.campaign@sg.booking.com

Hi,

I found about this hotel on Booking.com.

And there it says:

‘The Grand tilbyr kveldsunderholdning i den praktfulle Cabaret Ballroom året rundt.’.

http://www.booking.com/hotel/gb/grandscarboroughhotel.no.html?aid=303948;label=bookings-naam-3jHr6EsDyn1Uq9ttdGmKKwS21593524221%3Apl%3Ata%3Ap1%3Ap2300%2C000%3Aac%3Aap1t1%3Aneg;sid=60ac93c5847991d9bc76103cfe8d772a;dcid=1;checkin=2013-07-04;checkout=2013-07-05;srfid=56733e7d46d9f42d3237ac6b1ebe1f50c60fffb0X2

Meaning: ‘The Grand offers nightly entertainment in the beautiful Cabaret Ballrom all year’.

So I thought this was something everyone could go and have a look at.

And on the cabaret-pictures on that website, it’s also a group of people, (men and women), not only one guy singing.

So when you advertise with cabaret every night of the year, then it should be like that, I think.

And when people complain, then they should be taken seriously I think.

It’s like you don’t take complaints serously, I think.

Also a seagull woke me up at around 4 AM.

And I don’t think you had any alarm-clocks in the room.

And no phones, (for room-service etc. eighter).

And no mini-bar.

So there are a lot more things I could complain about.

But I brought my own alarm-clock so that wasn’t that important.

But I thought I was a bit tricked by you when the cabaret wasn’t as varied as it seemed like, on your website(s).

Also I asked Lisa in the reception, if there was a cabaret, when I checked in.

(Because I have a travel-blog, and thought that you have a cabaret was a bit fun.

So I got a bit disapointed when this cabaret wasn’t as entertaining as it usually is, from the mentioned pictures).

Also, the entertainer said everyone should laugh, (in the middle of an Italian song, I think it was), and then the scene was flooded in red lights.

So this wasn’t family friendly entertainment, I think.

It must have been scary for the kids, I think.

I noticed one little girl, who sat next to the scene, who went out of the room, many times, with her mother following her.

So this was more like the entertainment in Hell, I think.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 3, 2013 at 11:03 PM
Subject: Re: FW: Complaint/Fwd: Your booking at The Grand Scarborough
To: “customer.services@britanniahotels.com” <customer.services@britanniahotels.com>
Cc: email.campaign@sg.booking.com

Hi,

now I’m attaching a screen-shot, from your website.

(http://www.scarboroughgrandhotel.co.uk/The_Grand_Hotel_Scarborough_Facilities.html).

On your website, it is pictures of women, on the picture describing the cabaret.

This is what I mean.

Yet when people go to your hotel, they only get to see one guy singing.

That’s not even worthy being called a cabaret.

Because cabarets should be more varied, I’ve read.

This guy also said some other act was going to be back, for the people staying more than just Friday.

So the cabaret on Friday wasn’t the normal one.

And in your e-mail you twist on it, and say you can’t have the cabaret-type I mean.

This is outragous.

You try to make me look bad because I point out that your cabaret wasn’t up to the standard you advetise it with, on your website.

Is this Fawly Towers in Weymouth?

This is a joke.

How can you write such a thing?

If you were Pinochio your nose would have grown.

It’s the last time I’m ever going to set my fet in the Grand in Scarborough.

I’ve been at the Grand hotel in Larvik, in Norway, and noone told me any lies there.

My relative Gedde, has constructed the infantry-building, in Fredrikstad, in Norway, which is built on the same theme as the Grand hotel in Scarborough, with one room for every day of the year, etc.

You put shame on these old buildings with your bloddy lies.

You’re full of shit!

Erik Ribsskog

On Wed, Jul 3, 2013 at 10:39 PM, customer.services@britanniahotels.com <customer.services@britanniahotels.com> wrote:

Dear Mr. Ribsskog,

Thank you for your recent email and for taking the time to offer your feedback regarding your experience with Britannia Hotels.

We

apologise if the service provided on thisoccasion did not meet your expectations and therefore your comments have been forwarded to the relevant department. The Grand Hotel Scarborough is primarily a family friendly hotel and we unfortunately cannot offer the type of entertainment you suggest as
this would not be suitable or considered appropriate by the majority of our guests. I am sorry you did not enjoy the entertainment at the Hotel.

We once again thank you for your comments on these matters and thank you for choosing Britannia Hotels.

Customer Service Acknowledgement

Britannia Hotels

From: Erik Ribsskog [eribsskog@gmail.com]
Sent: 30 June 2013 06:33
To: res724@britanniahotels.com
Subject: Complaint/Fwd: Your booking at The Grand Scarborough

Hi,

I was at your hotel, from Friday to Saturday.

I wanted to complain about the cabaret, on Friday night.

On your websites it’s pictures of a lot of women.

But it wasn’t a single woman in the cabaret.

And it’s supposed to be for the whole family, I see now.

But it wasn’t anything to look at for the men, (I’d say).

On the website it is pictures of a lot women.

But instead there were a lot of kids, on the late night cabaret, sitting beside the stage.

Perhaps you should make the cabaret adult only.

And have some pretty women in it.

Because this was disapointing for the men, I’d say.

When I think of cabaret, I think about something for men.

But this was something for women and kids, it seems.

I thought this hotel was for men as well.

I think it’s a bit strange that you have a cabaret with only one man in.

Then it’s a perfomance, I’d say.

I think cabarets are supposed to be more varied.

And when it’s quite late at night, people would think it’s for adults, (especially in the weekend).

So this was disapointing, I think.

You write on your website, that it’s a ‘relaxing and peaceful’ hotel.

http://www.scarboroughgrandhotel.co.uk/The_Grand_Hotel_Scarborough_Home.html

So then people would think it’s for adults.

But the entertainment is only for kids and women, it seems.

This is poor, I think.

Is it so that men aren’t welcome at your hotel?

Erik Ribsskog

———- Forwarded message ———-

From: Booking.com <customer.service@booking.com>
Date: Wed, Jun 19, 2013 at 6:54 AM
Subject: Your booking at The Grand Scarborough
To: eribsskog@gmail.com

Thank you, Erik! Your reservation is now confirmed.

Best Price Guaranteed
Print

Reservation number

433215090

PIN code

7183

Email

eribsskog@gmail.com

Booked by

Erik Ribsskogeribsskog@gmail.com

Your reservation:

1 night, 1 room
1

Check-in:

Friday, 28 June 2013
(from 14:00)

Check-out:

Saturday, 29 June 2013
(until 10:00)

Single Room

£ 33.33

VAT (20%) included

£ 6.67

Total price

£ 40

You’ve chosen a book now – pay when you stay accommodation.

Please note: additional supplements (e.g. extra bed) are not added to this total.

The total price shown is the amount you will pay to the property. Booking.com does not charge any reservation, administration or other fees.

The
Grand Scarborough

Address:

St Nicholas Cliff
Scarborough, YO11 2ET
United Kingdom

Phone:

+448456431229

Email:

res724@britanniahotels.com

Travel information:

Show
directions

Visit
My Booking.com
to change or upgrade your reservation

Room details

A TV, tea and coffee making facilities and an en suite bathroom are included in this room.

Guest name:

Erik Ribsskog

for max. 1 person.

Meal Plan:
Breakfast is included in the room rate.

Prepayment :

No deposit will be charged.

Cancellation policy:

If cancelled up to 14:00 on the date of arrival, no fee will be charged.If cancelled later or in case of no-show, 100 percent of the first night will be charged.

Any cancellation or modification fees are determined by the property. You will pay any additional costs to the property.

Cancellation costs in local hotel time:

Until 28 June 2013 13:59 [Scarborough] : GBP 0
From 28 June 2013 14:00 [Scarborough] : GBP 40

Important information

Payment is due upon arrival.

Hotel policies

Guest parking:

No parking available.

Internet:

No internet access available.

See all policies

Customer Service information

Local number: 0800 376 3580

When abroad : +44 20 3320 2609

Payment

You have now confirmed and guaranteed your reservation by credit card.
All payments are to be made at the property during your stay, unless otherwise stated in the hotel policies or in the room conditions.
Please note that your credit card may be pre-authorised prior to your arrival.

This accommodation provider accepts the following forms of payment:

American Express, Visa, Euro/Mastercard, Maestro, Switch

Don’t forget
You can change or cancel your reservation via our online self-service tool My Booking.com:

https://secure.booking.com/myreservations.html?tmpl=profile/myreservations;bn=433215090;pincode=7183

Have a great trip!
– The Booking.com Team

______________________________________________________________________
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For more information please visit http://www.symanteccloud.com
______________________________________________________________________

This communication contains information that is confidential and may also be privileged. Any offers and/or commitments made within this document are subject to contract and without prejudice. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information within it is strictly prohibited and may be unlawful. If you have received this communication in error, please return it with the subject line “received in error” to administrator@britanniahotels.com then delete and destroy any copies.

Britannia Hotels Limited.

Registered in England & Wales

Company Registration No: 1343600

Registered Office: Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire, WA15 8RE

4. juli 2013

Fler bilder fra Scarborough

4. juli 2013

Jeg sendte en ny e-post til Grand hotel i Scarborough

Gmail – Complaint/Fwd: Your booking at The Grand Scarborough

Erik Ribsskog

<eribsskog@gmail.com>

Complaint/Fwd: Your booking at The Grand Scarborough

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jul 3, 2013 at 11:03 PM

To:

“customer.services@britanniahotels.com” <customer.services@britanniahotels.com>

Cc:

email.campaign@sg.booking.com

Hi,

now I’m attaching a screen-shot, from your website.

(http://www.scarboroughgrandhotel.co.uk/The_Grand_Hotel_Scarborough_Facilities.html).

On your website, it is pictures of women, on the picture describing the cabaret.

This is what I mean.

Yet when people go to your hotel, they only get to see one guy singing.

That’s not even worthy being called a cabaret.

Because cabarets should be more varied, I’ve read.

This guy also said some other act was going to be back, for the people staying more than just Friday.

So the cabaret on Friday wasn’t the normal one.

And in your e-mail you twist on it, and say you can’t have the cabaret-type I mean.

This is outragous.

You try to make me look bad because I point out that your cabaret wasn’t up to the standard you advetise it with, on your website.

Is this Fawly Towers in Weymouth?

This is a joke.

How can you write such a thing?

If you were Pinochio your nose would have grown.

It’s the last time I’m ever going to set my fet in the Grand in Scarborough.

I’ve been at the Grand hotel in Larvik, in Norway, and noone told me any lies there.

My relative Gedde, has constructed the infantry-building, in Fredrikstad, in Norway, which is built on the same theme as the Grand hotel in Scarborough, with one room for every day of the year, etc.

You put shame on these old buildings with your bloddy lies.

You’re full of shit!

Erik Ribsskog

On Wed, Jul 3, 2013 at 10:39 PM, customer.services@britanniahotels.com <customer.services@britanniahotels.com> wrote:

Dear Mr. Ribsskog,

Thank you for your recent email and for taking the time to offer your feedback regarding your experience with Britannia Hotels.

apologise if the service provided on this

occasion did not meet your expectations and therefore your comments have been forwarded to the relevant department. The Grand Hotel Scarborough is primarily a family friendly hotel and we unfortunately cannot offer the type of entertainment you suggest as

this would not be suitable or considered appropriate by the majority of our guests. I am sorry you did not enjoy the entertainment at the Hotel.

We once again thank you for your comments on these matters and thank you for choosing Britannia Hotels.

Customer Service Acknowledgement

Britannia Hotels

From: Erik Ribsskog [eribsskog@gmail.com]

Sent: 30 June 2013 06:33

To: res724@britanniahotels.com

Subject: Complaint/Fwd: Your booking at The Grand Scarborough

Hi,

I was at your hotel, from Friday to Saturday.

I wanted to complain about the cabaret, on Friday night.

On your websites it’s pictures of a lot of women.

But it wasn’t a single woman in the cabaret.

And it’s supposed to be for the whole family, I see now.

But it wasn’t anything to look at for the men, (I’d say).

On the website it is pictures of a lot women.

But instead there were a lot of kids, on the late night cabaret, sitting beside the stage.

Perhaps you should make the cabaret adult only.

And have some pretty women in it.

Because this was disapointing for the men, I’d say.

When I think of cabaret, I think about something for men.

But this was something for women and kids, it seems.

I thought this hotel was for men as well.

I think it’s a bit strange that you have a cabaret with only one man in.

Then it’s a perfomance, I’d say.

I think cabarets are supposed to be more varied.

And when it’s quite late at night, people would think it’s for adults, (especially in the weekend).

So this was disapointing, I think.

You write on your website, that it’s a ‘relaxing and peaceful’ hotel.

http://www.scarboroughgrandhotel.co.uk/The_Grand_Hotel_Scarborough_Home.html

So then people would think it’s for adults.

But the entertainment is only for kids and women, it seems.

This is poor, I think.

Is it so that men aren’t welcome at your hotel?

Erik Ribsskog

———- Forwarded message ———-

From: Booking.com <customer.service@booking.com>

Date: Wed, Jun 19, 2013 at 6:54 AM

Subject: Your booking at The Grand Scarborough

To: eribsskog@gmail.com

Thank you, Erik! Your reservation is now confirmed.

Best Price Guaranteed

Reservation number

433215090

PIN code

7183

Email

eribsskog@gmail.com

Booked by

Erik Ribsskogeribsskog@gmail.com

Your reservation:

1 night, 1 room

Check-in:

Friday, 28 June 2013

(from 14:00)

Check-out:

Saturday, 29 June 2013

(until 10:00)

Single Room

£ 33.33

VAT (20%) included

£ 6.67

Total price

£ 40

You’ve chosen a book now – pay when you stay accommodation.

Please note: additional supplements (e.g. extra bed) are not added to this total.

The total price shown is the amount you will pay to the property. Booking.com does not charge any reservation, administration or other fees.

The

Grand Scarborough

Address:

St Nicholas Cliff

Scarborough, YO11 2ET

United Kingdom

Phone:

+448456431229

Email:

res724@britanniahotels.com

Travel information:

Show

directions

Visit

My Booking.com

to change or upgrade your reservation

Room details

A TV, tea and coffee making facilities and an en suite bathroom are included in this room.

Guest name:

Erik Ribsskog

for max. 1 person.

Meal Plan:

Breakfast is included in the room rate.

Prepayment :

No deposit will be charged.

Cancellation policy:

If cancelled up to 14:00 on the date of arrival, no fee will be charged.If cancelled later or in case of no-show, 100 percent of the first night will be charged.

Any cancellation or modification fees are determined by the property. You will pay any additional costs to the property.

Cancellation costs in local hotel time:

Until 28 June 2013 13:59 [Scarborough] : GBP 0

From 28 June 2013 14:00 [Scarborough] : GBP 40

Important information

Payment is due upon arrival.

Hotel policies

Guest parking:

No parking available.

Internet:

No internet access available.

See all policies

Customer Service information

Local number: 0800 376 3580

When abroad : +44 20 3320 2609

Payment

You have now confirmed and guaranteed your reservation by credit card.

All payments are to be made at the property during your stay, unless otherwise stated in the hotel policies or in the room conditions.

Please note that your credit card may be pre-authorised prior to your arrival.

This accommodation provider accepts the following forms of payment:

American Express, Visa, Euro/Mastercard, Maestro, Switch

Don’t forget

You can change or cancel your reservation via our online self-service tool My Booking.com:

https://secure.booking.com/myreservations.html?tmpl=profile/myreservations;bn=433215090;pincode=7183

Have a great trip!

– The Booking.com Team

______________________________________________________________________

This email has been scanned by the Symantec Email Security.cloud service.

For more information please visit http://www.symanteccloud.com

______________________________________________________________________

Britannia Hotels Limited.

Registered in England & Wales

Company Registration No: 1343600

Registered Office: Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire, WA15 8RE

______________________________________________________________________

This email has been scanned by the Symantec Email Security.cloud service.

For more information please visit http://www.symanteccloud.com

______________________________________________________________________

cabaret.JPG
131K

PS.

4. juli 2013

Fler bilder fra Scarborough

2. juli 2013

På veien hjem fra Scarborough, så la jeg også merke til det, at i England, så har de et sted som heter Kjøpmannstorp, (eller Copmanthorpe)

http://en.wikipedia.org/wiki/Copmanthorpe

1. juli 2013

Fler bilder fra Scarborough

1. juli 2013

Fler bilder fra Scarborough

PS.

Bildet ovenfor er det her:

http://www.google.no/#gs_rn=18&gs_ri=psy-ab&cp=9&gs_id=x&xhr=t&q=jorvik+spice&es_nrs=true&pf=p&output=search&sclient=psy-ab&oq=jorvik+sp&gs_l=&pbx=1&bav=on.2,or.r_qf.&bvm=bv.48572450,d.bGE&fp=26b25386f8a7af77&biw=1024&bih=677

PS 2.

Det er også mange andre bilder, som jeg tok, på denne turen, til Scarborough.

Men batteriet på kameraet tok slutt.

Og minnet på mobilen tok slutt.

Så jeg måtte redusere oppløsningen, på mobil-bildene.

Men jeg skal ihvertfall prøve å få lastet opp resten av bildene, (fra denne turen), iløpet av de neste dagene.

Så vi får se om jeg klarer å få til det.

Vi får se.

Mvh.

Erik Ribsskog

30. juni 2013

Fler bilder fra England

PS.

Her er mer om dette:

PS 2.

Jeg ble litt skuffa over cabareten.

For de reklamerer med masse lettkledde damer osv., men det var det ikke der.

Men det var et kvinnelig utdrikningslag der, (et såkalt ‘hen-party), som satt ikke så langt unna meg, på tribunen, (eller hva man skal kalle det).

Så sånn var det.

Bare noe jeg tenkte på.

Mvh.

Erik Ribsskog

PS 3.

Her er mer om dette:

http://www.scarboroughgrandhotel.co.uk/The_Grand_Hotel_Scarborough_Facilities.html

PS 4.

Jeg sendte en klage om dette:

Gmail – Complaint/Fwd: Your booking at The Grand Scarborough

Gmail

Erik Ribsskog
<eribsskog@gmail.com>

Complaint/Fwd: Your booking at The Grand Scarborough

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Jun 30, 2013 at 6:33 AM

To:
res724@britanniahotels.com

Hi,

I was at your hotel, from Friday to Saturday.

I wanted to complain about the cabaret, on Friday night.

On your websites it’s pictures of a lot of women.

But it wasn’t a single woman in the cabaret.

And it’s supposed to be for the whole family, I see now.

But it wasn’t anything to look at for the men, (I’d say).

On the website it is pictures of a lot women.

But instead there were a lot of kids, on the late night cabaret, sitting beside the stage.

Perhaps you should make the cabaret adult only.

And have some pretty women in it.

Because this was disapointing for the men, I’d say.

When I think of cabaret, I think about something for men.

But this was something for women and kids, it seems.

I thought this hotel was for men as well.

I think it’s a bit strange that you have a cabaret with only one man in.

Then it’s a perfomance, I’d say.

I think cabarets are supposed to be more varied.

And when it’s quite late at night, people would think it’s for adults, (especially in the weekend).

So this was disapointing, I think.

You write on your website, that it’s a ‘relaxing and peaceful’ hotel.

http://www.scarboroughgrandhotel.co.uk/The_Grand_Hotel_Scarborough_Home.html

So then people would think it’s for adults.

But the entertainment is only for kids and women, it seems.

This is poor, I think.

Is it so that men aren’t welcome at your hotel?

Erik Ribsskog

———- Forwarded message ———-
From: Booking.com <customer.service@booking.com>

Date: Wed, Jun 19, 2013 at 6:54 AM
Subject: Your booking at The Grand Scarborough
To: eribsskog@gmail.com

Thank you, Erik! Your reservation is now confirmed.

BOOKING.COM online hotel reservations

Best Price Guaranteed

Reservation number

433215090

PIN code

7183

Email

eribsskog@gmail.com

Booked by

Erik Ribsskogeribsskog@gmail.com

Your reservation:

1 night,
1 room
1

Check-in:

Friday, 28 June 2013

(from 14:00)

Check-out:

Saturday, 29 June 2013

(until 10:00)

Single Room

£ 33.33

VAT (20%) included

£ 6.67

Total price

£ 40

You’ve chosen a book now – pay when you stay accommodation.

Please note: additional supplements (e.g. extra bed) are not added to this total.

The total price shown is the amount you will pay to the property. Booking.com does not charge any reservation, administration or other fees.

The Grand Scarborough

Address:

St Nicholas Cliff
Scarborough, YO11 2ET
United Kingdom

Phone:

+448456431229

Email:

res724@britanniahotels.com

Travel information:

Show directions

Visit My Booking.com to change or upgrade your reservation

Room details

A TV, tea and coffee making facilities and an en suite bathroom are included in this room.

Guest name:

Erik Ribsskog

for max. 1 person.

Meal Plan:

Breakfast is included in the room rate.

Prepayment
:

No deposit will be charged.

Cancellation policy:

If cancelled up to 14:00 on the date of arrival, no fee will be charged.If cancelled later or in case of no-show, 100 percent of the first night will be charged.

Any cancellation or modification fees are determined by the property. You will pay any additional costs to the property.

Cancellation costs in local hotel time:

Until 28 June 2013 13:59 [Scarborough]
:
GBP
0

From 28 June 2013 14:00 [Scarborough]
:
GBP
40