Stikkord: Strømregning

Jeg sendte en ny e-post til E-on

Gmail – To Tatyana Spiers, Directors Office/Fwd: Your reply from E.ON

Erik Ribsskog

<eribsskog@gmail.com>

To Tatyana Spiers, Directors Office/Fwd: Your reply from E.ON

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Jul 12, 2010 at 3:06 PM

To:

DirectorofCustomerService@eonenergy.com

Hi,

thank you for your e-mail!

Please send it to the external debt collection company then, like you write you can do.

(Since they are able to agree on deals like the one I can afford to pay, at the moment).

If that's alright.

The case-number for the Energy Ombudsman case, that I mentioned, in my last e-mail to you, is 575571.

Sorry that I forgot to write this number in the last e-mail!

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: <sysresponse-do-not-reply@eonenergy.com>

Date: Mon, Jul 12, 2010 at 11:18 AM
Subject: Your reply from E.ON
To: eribsskog@gmail.com

Account number: 012373289370

Hello Mr Ribsskog and thank you for your email.

I am sorry that you feel we are harassing you about the balance on your account and that we are being unkind by not agreeing to your proposal of £1.00 per month.

I understand that you have similar arrangements with debt companies and so you feel that we should also accept this proposal. Whilst a debt company may be able to agree to this amount I regret that we are not able to do so.

We would normally only be able to spread the balance of a final account over a maximum of twelve months, although depending on your circumstances we may occasionally be able to extend this period. I do appreciate that your financial situation is difficult and understand that this situation is distressing for you.

You have mentioned that you are dealing with Consumer Credit Counselling Service to help you manage your debt. I recommend that you contact them about your balance of £530.12 and seek their advice about this.

There are two main options available to you: one is to pay a larger amount toward your balance which we can accept and the other option would be to let the balance go to an external debt collection agency as they would be able to accept a lower payment than we can.

I would expect CCCS to send us an Income/ Expenditure form so that we can understand your financial situation and therefore make an informed decision about the requested payment amount.

Any payment that you can make in the meantime will help to reduce your balance.

I notice you have mentioned a complaint with the Energy Ombudsman. If you have raised a complaint with them I would be grateful if you would please advise me of your case number so that I can note this on your account.

You can contact me on 0115 843 4013 extension 2345 or by email, which I understand you prefer.

Kind regards

Tatyana Spiers

Directors' Office

To find out how you could cut your energy use and reduce your bills visit http://www.eonenergy.com/saveplanet

You will find:

– Our Interactive House – Step inside our virtual house to save energy and money

– Energy Saving Advice – We're committed to giving you some simple advice that can make a real difference in your home

– Energy Efficiency Products – Reduce your energy usage with our range of energy efficiency products.

If you'd like to email us please visit http://www.eonenergy.com/contact/. By emailing us through our website we can guarantee your information remains secure. Thanks.

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Registered addresses:

E.ON UK Plc, Westwood Way, Westwood Business Park, Coventry, CV4 8LG.

Registered in England and Wales No. 2366970

E.ON Energy Limited, Westwood Way, Westwood Business Park, Coventry, CV4 8LG.

Registered in England and Wales No. 3407430

Telephone +44 (0) 2476 192000

Fax +44 (0) 2476 42 5432

12. juli 2010

Jeg sendte en e-post til E-on, angående noen gamle strømregninger, som jeg skylder dem

Gmail – Your Formal Demand for Payment, from 27. June 2010 (Account Number: 012373289370).

Erik Ribsskog

<eribsskog@gmail.com>

Your Formal Demand for Payment, from 27. June 2010 (Account Number: 012373289370).

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Jul 6, 2010 at 12:33 PM

To:

DirectorofCustomerService@eonenergy.com

Hi,

last week I received your fomal demand of payment.

(Even if there is a complaint-case, from me, against you, with the Energy Ombudsman).

I called E-on, on Friday, and they advised me to contact UDS, a credit-company that you had sent the debt to.

Now I read on the internett, that UDS (Utility Debt Service), are your in-house debt-company.

I'm on a budget, in co-operation with the CCCS, (my reference number with the CCCS is 1105539).

And it's like a shoe-string budget, so I only have enough for food etc.

So all I can offer to pay you, untill I get a new job, (since I'm unemployed), is a token payment, for £1 a month.

(Like I also send to debt-companies like DML and CCS).

This is all I can afford at the moment, unfortunatly.

UDS tells me, that they can't accept this.

But I don't understand how they can't accept it, when it's all I can afford to pay.

This don't make any sence to me.

Why would you spend lots of money, on my debt-case, when I can't afford to pay anything at the moment, anyway?

This must be just to be unkind and un-siviliced.

So I hope you agree with me, that there isn't any sense in harassing people, in a way like that, and accept my payment-arrangement proposal that's all I can afford to pay, on the budget I'm on, in co-operation with the CCCS.

Hope this is alright!

Yours Sincerely,

Erik Ribsskog

6. juli 2010

Nå tuller et firma som heter CCS, med gjelda mi, til Scottish Power, og har sendt den videre, (enda de ringte igår, og satt opp ny betalingsplan)

PS.

Jeg ringte de nå, på telefonnummeret som står på fakturaen, 0871 384 1050.

Og da svarte en maskin, ‘Welcome to CCS’.

Så Advanced Investigation Services og CCS, det er det samme firmaet.

Så det er bare tullball, med det firmaet.

Det er som, jeg vet ikke hva man skal si.

Jeg tror ikke vi har noe lignende i Norge ihvertfall, som jeg kan komme på.

Det nærmeste jeg kan komme på, må vel bli Nigeria-brevene, eller noe.

Så sånne firma samarbeider Scottish Power med.

Det er kanskje derfor de sier at skotter er så gjerrige.

Det er mulig.

Hva vet jeg.

Jeg får sende en e-post da.

Vi får se.

Mvh.

Erik Ribsskog

PS 2.

Jeg sendte en ny e-post, til dette ‘tullefirmaet’:

Gmail – Update/Fwd: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287

Erik Ribsskog

<eribsskog@gmail.com>

Update/Fwd: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jun 3, 2010 at 3:15 PM

To:

sneath@ccsg.uk.com

Hi,

yesterday, Celina from your company called me, and set up a direct debit-agreement for me, over the phone, (which was for £5 a month, starting from 30/6).

Today, I receive a Notice of Visit, from Advanced Investigating Services, (which really seems to be the CCS, since that's what your machine said, when I called the company up, on the number, on the letter).

So, I was wondering if you could please sort this, so that I get no more letters like this, (since I've set up a direct debit-plan, with your collegue Celina now, yesterday).

(I'm not sure what went wrong with the last direct debit-plan, but it's sorted now, anyway).

Please don't send more letters from phoney 'companies' now.

Thank you very much in advance for you help, and for you to getting someone to call me about this yesterday.

Best Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jun 1, 2010 at 1:35 PM
Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287
To: Sharon Neath <sneath@ccsg.uk.com>

Hi,

today, I received a phone-call from CCS.

The caller was inpolite, and at first didn't want to let me fetch my notes.

He had no understanding of the consept of notes.

He thought that only needed to have notes, it seemed to me.

I found your representative extremely anoying and inpolite.

How can you have people like this taking phone-calls, that have no understanding of that people don't keep everthing at the front of their mind at all times, but sometimes use the metod of writing?

This was unbelivably inpolite I think.

I'm wondering when you direct-debit for the £5 is going to be withdrawn from my bank-account.

And I wanted to complain about your caller.

Best Regards,

Erik Ribsskog

On Mon, Apr 26, 2010 at 11:01 AM, Sharon Neath <sneath@ccsg.uk.com> wrote:

Erik,

You are welcome, I am glad that we have sorted the payments out,

and it is back on track. Any problems don’t hesitate to get in touch.

Regards

Sharon

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]

Sent: 26 April 2010 10:55

To: Sharon Neath

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd:

FW: Ref: 34355287

Hi,

ok, thank you very much!

I'll read the payment-instructions when your letter arrives

then.

Thank you for the help with this getting this back on track.

Yours sincerely,

Erik Ribsskog

On Mon, Apr 26, 2010 at 10:41 AM, Sharon Neath <sneath@ccsg.uk.com> wrote:

Ok, I will arrange that your payments

will commence 15.05.2010 for £5.00 per month. We will confirm this in writing.

Regards

Sharon

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 26 April 2010 10:15

To: Sharon Neath

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd:

FW: Ref: 34355287

Hi,

I

get the allowance from the Jobcenter tomorrow, so I can start to pay eighter on

30. April or 15 May.

Yours

sincerely,

Erik Ribsskog

On

Mon, Apr 26, 2010 at 9:52 AM, Sharon Neath <sneath@ccsg.uk.com>

wrote:

Ok, when can you make your 1^st

payment? We will send to you an installment letter to confirm.

Regards

Sharon

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 26 April 2010 09:49

To: Sharon Neath

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd:

FW: Ref: 34355287

Hi,

yes,

that's right.

I'm unemployed, and on a budget, in co-operation, with the CCCS, and I have a

lot of other bills, so £5 a month is all I can afford at the moment,

unfortunately.

Thank

you for your e-mail!

Yours sincerely,

Erik Ribsskog

On

Mon, Apr 26, 2010 at 9:28 AM, Sharon Neath <sneath@ccsg.uk.com>

wrote:

Mr Ribsskog,

Good morning, thank you for your email

dated 25^th April 2010.

Just to confirm, we have not passed your

debt to S C Gray, they are our in-house solicitors. I must apologise on behalf

of CCSG that your email was not responded to. I will be looking into this

matter.

Can you please confirm that we can set

up an offer of payment for you. In a previous email you said, you could offer

£5.00 per month, does that still stand?

If you could please get back in touch

asap, so I can stop any further action.

Kind Regards

Sharon Neath

Client Services Manager

Commercial Credit Services.

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 25 April 2010 13:37

To: Sharon Neath

Subject: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW:

Ref: 34355287

Hi,

Yesterday,

I received a letter, from S.C. Gray Solicitors Limited.

Have you sent my debt to them?

Why haven't you replied to my latest e-mail.

I don't think this is good business-manners, to act like this.

(To

not reply on e-mails and instead send my debt to a solicitiors-company).

Regards,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Apr 16, 2010 at 2:42 PM

Subject: Re: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287

To: Deana Everett <dmiddlehurst@ccsg.uk.com>

Hi,

usually

I've just explained that I'm on a budget, in co-operation with the CCCS, (so

they should be able to confirm this).

Or

else, I can send a document from the Job Center, showing that I'm unemployed.

Yours sincerely,

Erik Ribsskog

On

Fri, Apr 16, 2010 at 11:38 AM, Deana Everett <dmiddlehurst@ccsg.uk.com>

wrote:

Hi

Can you please supply a financial

statement?

Regards

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 15 April 2010 21:40

To: Deana Everett

Subject: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref:

34355287

Hi,

I

haven't received an answer from Lisa Brooks, so I'm trying to escalate this.

Also, your company tried to call me today, but I think it's better to deal with

this on e-mail, (since we have started doing that, if that's alright).

Hope this is alright!

Yours

sincerely,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Apr 14, 2010 at 2:16 PM

Subject: Update/Fwd: FW: Ref: 34355287

To: lbrooks@ccsg.uk.com

Hi,

your

company sent me a text-message now.

But I'd rather deal with this on e-mail.

I

think it's fine to keep the e-mails, as a summary of what has been said.

Please stop sending me text-messages!

Yours sincerely,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Apr 12, 2010 at 3:28 PM

Subject: Re: FW: Ref: 34355287

To: Lisa Brooks <lbrooks@ccsg.uk.com>

Hi,

yes,

on your letter it also says the number 3425287.

Yours

sincerely,

Erik Ribsskog

On

Mon, Apr 12, 2010 at 2:46 PM, Lisa Brooks <lbrooks@ccsg.uk.com>

wrote:

Please could you advised us of the

correct reference number. The one you have supplied appears to be 1 digit

too long

Regards

Lisa Brooks

From: Deana

Everett

Sent: 09 April 2010 11:09

To: Lisa Brooks

Subject: FW: Ref: 34355287

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 09 April 2010 11:07

To: Deana Everett

Subject: Fwd: Ref: 34355287

Hi,

I

got a call from Natalie, from CCS just now.

She told me to forward the e-mail to admin@ccsg.uk.com.

So

that's why I'm sending this e-mail.

Hope this is alright!

Yours

sincerely,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 8, 2010 at 2:27 PM

Subject: Ref: 34355287

To: sales@ccsg.uk.com

Hi,

I

called your contact number right now, 0871 384 1190.

And

the first time I called, the line was broken.

The second time I called, I asked if I could please explain, that I'm on a

budget.

But your representative, said 'no', and just followed a script, that made no sense,

and I had to spell the work 'budget', using the phonetical alphabeth.

So I was just ridiculed really.

My

offer is that I can pay a token-payment of £5 a month, like the CCCS has

advised me to, since I'm on a budget, in co-operation with them, (since I'm

unemployed unfortunatly).

(I send this in an e-mail, since I wasn't let to explain this on the phone).

Hope

this is alright!

Yours

sincerely,

Erik Ribsskog

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3. juni 2010

Jeg fikk til en betalingsordning, angående Scottish Power-gjelden

29. april 2010
Jeg tror at det var bra at jeg fikk tak i en ny sånn trådløs strømmåler, for her kan man se at jeg nok bruker litt for mye strøm. Men men

Bill 07 January 2010

9. januar 2010
Strøm er dyrt. Jeg prøver å ha en innetemperatur på 18-20 grader, ihvertfall nå, siden jeg har vært litt forkjøla. Men det blir kanskje dyrt

PS.

Dette nettstedet anbefaler å ha en innetemperatur på 19-22 grader:

Alt tatt i betraktning anbefales en innetemperatur på 19-22° C, men noe lavere ved høy fysisk aktivitet.

http://www.aktivhms.no/Skoler/Kompetanseheving/Innetemperatur_Helse.htm

PS 2.

Nå har det vært ganske kaldt, også her i Liverpool, (selv om jeg har lest at det er enda mye kaldere i Norge, ja), så jeg har måttet bruke to varmovner av gangen nå, for å få det såpass varmt i stua her.

Så jeg gruer meg litt til strømregninga.

Men jeg får spare til sommeren da.

Vi får se.

Her er mer om dette:

PS 4.

Jeg tror at en av de her pakkene, er en sånn strømmåler-gadget, som jeg har bestilt fra E-ON.

Da kan man se hvor mye strøm man bruker, i pund og pence.

Det blir artig.

Kanskje jeg skal prøve å få kommet meg på posthuset i morgen, før kl. 18, og få hentet disse pakkene.

Vi får se.

Her er mer om dette:

PS 5.

Jeg må også trene, merker jeg.

Jeg trente to ganger, på en uke, før jul, og da merka jeg, at jeg begynte å få kontroll, på mageflesket.

Men nå, så har jeg ikke trent siden julaften, (når faktisk gymet var åpent, siden britene feirer mest på første juledag osv.), så nå merker jeg at jeg begynner å bli for tjukk igjen.

Så nå er det sånn at magan liksom er så tjukk, så det blir ukomfertablet liksom, jeg merker at magan er for tjukk da, til at det er komfortabelt.

Så nå har jeg skikkelig lyst til å begynne å trene igjen, merker jeg.

Også for å få opp kondisen, som jeg har nesten begynt å få kontroll på nå.

Hvis det går for lang tid, mellom hver gang jeg trener, så merker jeg det, at jeg kondisen begynner å nærme seg et farlig lavt nivå.

Nok helt sikkert fordi jeg sitter for mye hjemme og skriver på blogg.

Så jeg får se om jeg klarer å ta meg noe sånt som en dag i morgen, hvor bloggskriving ikke er førsteprioritet.

Men jeg får se om jeg får kjøpt meg noen fler gensere osv., og nye innesko/tøfler, for det er ganske kaldt, om morgenen, for jeg har ikke full varme på om natta.

Så jeg får prøve å ta en sånn trene og ærend-dag i morgen, tenker jeg.

Det hadde vært digg etter jula.

Vi får se.

Mvh.

Erik Ribsskog

7. januar 2010

Strøm er så dyrt nå, så jeg kjøpte en sånn ekstra strømmåler, for å enklere se hvor mye strøm jeg bruker. Kanskje jeg må bli tøffelhelt?

Google Mail – Your order from E.ON has been processed successfully

Erik Ribsskog

<eribsskog@gmail.com>

Your order from E.ON has been processed successfully

donotreply@sagepay.com

<donotreply@sagepay.com>

Mon, Dec 14, 2009 at 4:29 PM

Reply-To:

eonshop@gti-limited.com

To:

eribsskog@gmail.com

Protx - Securing the future of eCommerce

Thank you for buying from the E.ON Shop. Your order has been successful.

The unique reference for this transaction is: ATPWEB-6437311

Dear Mr Erik Ribsskog

Thank you for your order. Your payment has been processed successfully.

Thank you for your purchase from E.ON

Please quote your order number ATPWEB-6437311 in all correspondence with

E.ON or

Protx.

Order total: 20.00

Card used: – Ending:XXXX XXXX XXXX1319 – Attempt:

You bought: Purchases from E.ON webshop

Description	Quantity	Item Value	Item Tax	Item Total	Line Total
Energy Saving Monitor – Classic	1	£44.00	£0.00	£44.00	£44.00
Promotional Discount	1	-£24.00	£0.00	-£24.00	-£24.00

Delivery Address:
Flat 3 5 Leather Lane

LIVERPOOL

Merseyside
L2 2AE

Billing Address:
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Merseyside
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If you have any questions regarding your order, delivery details or items purchased, please contact

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Registered VAT No: 617482137

14. desember 2009

Jeg sendte en ny e-post til Scottish Power, siden de driver og tuller litt med strømregningene osv.

Google Mail – 'Bogus' in company?/Fwd: Change of power-supplier/Fwd: Increase on Direct Debit payments

Erik Ribsskog

<eribsskog@gmail.com>

‘Bogus’ in company?/Fwd: Change of power-supplier/Fwd: Increase on Direct Debit payments

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Sep 6, 2009 at 5:06 AM

To:

customer.services@scottishpower.co.uk

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sun, Sep 6, 2009 at 5:04 AM
Subject: 'Bogus' in company?/Fwd: Change of power-supplier/Fwd: Increase on Direct Debit payments
To: Customer.Services@scottishpower.plc.uk

Hi,

you haven't answered my e-mails, but you have sent me a bill, for £726.44.

I've switched to E-on now, since you at Scottish Power, aren't answering my e-mails.

I also suspect that the last meter-reading, that you called about, could have been a misunderstanding, since then my bills grew from £29 to £198, I think it was.

So I wonder why you operate like this, that you don't answer e-mails and that the bill grows almost 1000%.

Is it something 'bogus' in your company?

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Jul 31, 2009 at 2:59 AM
Subject: Change of power-supplier/Fwd: Increase on Direct Debit payments

To: Customer.Services@scottishpower.plc.uk

Hi,

I've switched supplier to E-on now.

But, I can pay £50, now at the end of next month.

And then I can pay a token-payment, each month, untill I get a job, and then I can

pay a monthly amount until my debt to you is cleared.

So I haven't forgot about the money I owe you!

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Jul 25, 2009 at 10:56 PM
Subject: Increase on Direct Debit payments
To: ScottishPower Customer Services <Customer.Services@scottishpower.plc.uk>

Hi,

I've usually been charged £29 a month in electricity.

Now, it seems that I'm using more electricity than this.

But, on my new Direct Debit-plan, the new amount, has been set to £196 a month.

And I'm unemployed, and I'm not really using this much electricity, but the problem is

that I've been paying to little each month, since I was unemployed, last year.

But now, I'm going to take a course, in PHP, in October, and then I think I should

be able to get a well-paid job, since people with that knowledge, are in demand.

So in the mean-time, I was wondering, if it's alright, that I pay £60 a month, which

I think is what I'm going to be using now, in the next months.

I can't afford to pay much more, unfortunatly, since I'm on a budget, due to that I'm

unemployed at the moment, unfortunatly.

So I hope this payment-arrangement, is ok.

I'll also start keeping better track of my electricity usage online, to make sure that I'm

using more than £60 a month in electricity.

Hope this is alrigh!

Yours sincerely,

Erik Ribsskog

Account Number: 07345672012

6. september 2009