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Stikkord: Takeaway.com

  • Jeg sendte en e-post til Takeaway.com


    Gmail – Report of crime/Fwd: Your order (IBJXHW) at Anmol Indian






    Gmail

    Erik Ribsskog
    <eribsskog@gmail.com>






    Report of crime/Fwd: Your order (IBJXHW) at Anmol Indian






    Erik Ribsskog <eribsskog@gmail.com>


    Wed, Dec 4, 2013 at 10:50 PM



    To:
    “Takeaway.com Customer Service” <info@takeaway.com>

    Cc:
    COMMCEN <COMMCEN@merseyside.police.uk>, professional.standards.department.psd@merseyside.pnn.police.uk, ITCGM- Norwegian Consulate <norconsulate@itcgm.co.uk>, admin@lpl-norwegian-consulate.org.uk, 2200@vg.no, !enquiries <enquiries@ipcc.gsi.gov.uk>, Akademikerforbundet <post@akademikerforbundet.no>, lederne@lederne.no, Leder av Jussformidlingen <leder@jussformidlingen.no>, fampo@hotmail.com, efta-lux@ec.europa.eu, “mail.gva” <mail.gva@efta.int>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, anne-kathrine.skodvin@ica.no, amnestyis <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “inquiries2@un.org” <inquiries2@un.org>, steve.rotheram.mp@parliament.uk






    Hi,

    it isn’t the first time you tell me that, I think. You sent me tens or orders earlier, if I’m not mistaking. Perhaps you should have a look at your routines, I’m wondering.
    Erik Ribsskog

    On Wed, Dec 4, 2013 at 10:45 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:
    Dear Mr, Ribsskog,
    We are very sorry that this order has been placed with your details . We will try to ensure that this does not reoccur for you.


    With kind regards, The Takeaway.com Team

    info@takeaway.com
    ____________________________
    Takeaway.com
    Customer Relation Team
    Phone: 0203 588 0008
    Fax: 0208 043 0077
    Website: Takeaway.com
    Takeaway.com
    1 Northumberland Avenue
    London WC2N 5BW
    United Kingdom Facebook Twitter Blog G+ ____________________________
    Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu No rights can be derived from this message.
    Aan dit bericht kunnen geen rechten worden ontleend.
    Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
    Ce message n’est pas juridiquement contraignant.
    On 4 December 2013 23:32, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,
    someone have again placed a false order in my name.
    Earlier log-numbers about the similar problem.
    (30-40 delivery guys have been here with food that has been ordered in my name, (but not paid for), and which I have no interest in eating/paying for)).


    Are:

    14 Nov.: 1376

    28. Oct.: 1578 13. Nov.: 1275 1. December: 0979
    I have started reporting about this problem to the Police.

    I want you to find out who have ordered this food in may name and arrest them please.

    Regards,

    Erik Ribsskog

    PS. They also call me ‘Ms.’ Erik Ribsskog. So this is also an harrasment-crime-report against Takeaway.com
    ———- Forwarded message ———-
    From: Takeaway.com <no-reply@takeaway.com>

    Date: Wed, Dec 4, 2013 at 9:33 PM
    Subject: Your order (IBJXHW) at Anmol Indian
    To: “Ms. Erik Ribsskog” <eribsskog@gmail.com>




    Your order (IBJXHW) at Anmol Indian


    Your order reference is: IBJXHW

    Your order has been processed and has been sent to Anmol Indian If you have any questions or remarks regarding the order you just placed, please call Anmol Indian at 01512206900.
    For less urgent questions about Takeaway.com just click here. Beware: you cannot reply to this e-mail!
    There is a possibility that Anmol Indian will try to contact you. Please remain available at the telephone number you provided and keep an eye on your e-mail.
    A delivery (depending on the restaurant!) usually takes 45-60 minutes. On Sundays and bank holidays the delivery time may increase. Bad weather conditions and traffic can also delay the delivery of your order. In these situations Anmol Indian will normally contact you to inform you about the delay.
    Unfortunately Takeaway.com has no influence on the time Anmol Indian takes to prepare and deliver your order.
    On behalf of Anmol Indian, Takeaway.com would like to thank you for your order!


    Payment method: Cash
    You pay with: £ 60.00




    Your order

    2x
    [Set Meals] Special Set Meal for 2, Poppadom, Chutney , Cauliflower Bhaji, Boiled Rice, Keema Rice, Chapatti

    £ 53.90

    Delivery costs:
    £ 1.00

    Total:
    £ 54.90



    Your address

    Ms. Erik Ribsskog
    Keith court keith avenue 10
    L4 5XJ Liverpool Telephone 07757593021
    Remarks:


    More info

    Delivery time: ASAP

    Order food |
    Customerservice |
    Terms of use

    © 2000 – 2013 Takeaway.com, All rights reserved.

  • Jeg sendte en e-post til Takeaway.com


    Gmail – RE: Report of crime/Fwd: Your order (RICRWJ) at Funky Flaverz – [Not Protectively Marked]






    Gmail

    Erik Ribsskog
    <eribsskog@gmail.com>






    RE: Report of crime/Fwd: Your order (RICRWJ) at Funky Flaverz – [Not Protectively Marked]






    Erik Ribsskog <eribsskog@gmail.com>


    Sun, Dec 1, 2013 at 6:15 PM



    To:
    “Takeaway.com Customer Service” <info@takeaway.com>

    Cc:
    “emb.london” <emb.london@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, lederne@lederne.no, fampo@hotmail.com, efta-lux@ec.europa.eu, “mail.gva” <mail.gva@efta.int>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, anne-kathrine.skodvin@ica.no, post@slottet.no, amnestyis <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “inquiries2@un.org” <inquiries2@un.org>, steve.rotheram.mp@parliament.uk






    Hi, I’m never order fast-food online. (I just go to e.g. Tesco or a restaurant). This is not the first time I’ve seen you ‘Izzy’-name I think. Could you improve your ordering-system, and ask for cofirmation e-mails, (when orderes aren’t paid by card, at least)?
    Your company is ‘dodgy’ if you don’t do that I think. What type of name is Izzy?
    Sounds like the name of a criminal to me. That’s why I want to send to Police about this.
    (But they then starts picking on me). You distroy many of my Sundays since you don’t have a proper ordering-system. Erik Ribsskog
    On Sun, Dec 1, 2013 at 5:55 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

    Dear Erik,
    Your order has been cancelled at Funky Flaverz. No food will be delivered to your house.

    Regards,
    Izzy

    On 1 December 2013 18:34, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,
    like I’ve earlier told you, I think my role in this is to report about this crime, to the police. Some of these companies are shady and talk with ‘gangster-language’, and calls me ‘boss’, like I’ve informed you earlier.

    Funky Flaverz, what type of name is that? I’ve wouldn’t have bought food from a company with a name like that. It’s not a proper name even. If they have ordering systems where they don’t get the e-mails confirmed.


    When people buy food that isn’t paid for. Then the companies aren’t proper I’d say.

    You make this into something about me, it seems.

    This is about the harassment, I think.
    This seems Russian, to me. This isn’t about me, this is about them, like they say in America. Am I accused of something here, (like they say in American movies). Just deal with this and stop picking on me please. (Like it seems to me that you are doing). Erik Ribsskog PS. I can’t write a book about this now. This is a bit stressing. I sit here expecting bullys on my door who wants money for food I haven’t ordered.

    Please just stop this. And someone could have a debate later, on TV or something, I guess. This is isn’t the time and place for this debate, I’d say.
    On Sun, Dec 1, 2013 at 5:20 PM, COMMCEN <COMMCEN@merseyside.police.uk> wrote:



    Good evening Mr Ribsskog,

    Incident log 0979 01/12/13 has been created in relation to your email and has been sent to your local area. Have you been in contact with the company “Funky
    Flaverz” to make them aware that you have not placed this order?
    Thank you

    Chloe Kenely 9978

    Force contact centre


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 01 December 2013 17:04
    To: COMMCEN
    Cc: emb.london; !enquiries; post; Akademikerforbundet; fampo@hotmail.com; efta-lux@ec.europa.eu; mail.gva; mail.bxl@efta.int; hv-02.kontakt; Politikk Høyre; anne-kathrine.skodvin@ica.no; post@slottet.no; amnestyis; EUteam@amnesty.org; inquiries2@un.org;
    steve.rotheram.mp@parliament.uk
    Subject: Report of crime/Fwd: Your order (RICRWJ) at Funky Flaverz


    Hi,

    someone have again ordered food in my name.

    This has happened a lot, in the last weeks, and is like terror to me. I’ve reported this many times earlier, and the reference-numbers are: – Log number 1578 – 28/10/13.


    – Log number 1275 – 13/11/13.


    – Log number 1376 – 14/11/13.

    I’m trying to work with my books now today, and don’t want to use all my time and energy on this terror/lame practical jokes. (Call it what you want.

    But please make this harassment stop, please). Erik Ribsskog



    ———- Forwarded message ———-
    From: Takeaway.com <no-reply@takeaway.com>
    Date: Sun, Dec 1, 2013 at 3:47 PM
    Subject: Your order (RICRWJ) at Funky Flaverz
    To: Erik Ribsskog <eribs.skog@gmail.com>



    Your order (RICRWJ) at Funky Flaverz


    Your order reference is: RICRWJ

    Your order has been processed and has been sent to Funky Flaverz

    If you have any questions or remarks regarding the order you just placed, please call Funky Flaverz at 01515255500. For less urgent questions about Takeaway.com just
    click here. Beware: you cannot reply to this e-mail! There is a possibility that Funky Flaverz will try to contact you. Please remain available at the telephone number you provided and keep an eye on your e-mail.
    A delivery (depending on the restaurant!) usually takes 45-60 minutes. On Sundays and bank holidays the delivery time may increase. Bad weather conditions and traffic can also delay the delivery of your order. In these situations Funky Flaverz will normally
    contact you to inform you about the delay.
    Unfortunately Takeaway.com has no influence on the time Funky Flaverz takes to prepare and deliver your order.
    On behalf of Funky Flaverz, Takeaway.com would like to thank you for your order!


    Payment method: Cash
    You pay with: £ 60.00



    Your order



    1x

    [15 inch Pizza] Vegetarian
    £ 10.30


    1x

    [15 inch Pizza] Seafood Special
    £ 10.90


    1x

    [Vegetable Sides] Tarka Daal
    £ 4.00


    1x

    [Vegetable Sides] Cauliflower & Potatoes
    £ 4.00


    1x

    [Vegetable Sides] Okra
    £ 4.00


    1x

    [Vegetable Sides] Spinach & Potatoes
    £ 4.00


    1x

    [Shakes] Extra Funky Shake
    £ 3.50


    Delivery costs:

    FREE

    Total:

    £ 40.70




    Your address

    Erik Ribsskog
    Keith Court 10 Keith Avenue
    L4 5XJ Liverpool Telephone 07757593021
    Remarks:



    More info

    Delivery time:
    17:45

    Customerservice |
    Terms of use

    © 2000 – 2013 Takeaway.com, All rights reserved.

    ============================================================

    This email and any files transmitted with it are confidential and intended
    solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender as soon
    as possible. This footnote confirms that all reasonable steps have been taken to
    ensure that this email message has been swept for the presence of
    computer viruses. The views expressed in this communication may not necessarily be the
    views of Merseyside Police. All communications, including telephone calls and electronic messages to
    and from Merseyside Police may be subject to monitoring and recording.
    ============================================================

  • Jeg sendte en e-post til Takeaway.com


    Gmail – To the Managing Director/Fwd: Your order at Takeaway.com [OBUY8J]

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    To the Managing Director/Fwd: Your order at Takeaway.com [OBUY8J]



    Erik Ribsskog

    <eribsskog@gmail.com>


    Fri, Jul 5, 2013 at 8:42 PM

    To:
    info@takeaway.com

    Hi,

    could you please have a look at this case?

    I would have wanted the name of the person doing this prank against me.


    And I would have wanted compensation for this waste of my time.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Fri, Jul 5, 2013 at 8:38 PM
    Subject: Re: Your order at Takeaway.com [OBUY8J]
    To: “Takeaway.com Customer Service” <info@takeaway.com>

    Hi,

    if I complain about your company, then you have an obligation to deliver the complaint, to your line-manager.

    As long as your not the owner.

    I ask for a second opinion here.

    And as far as I know you’re not the owner of this company.

    Erik Ribsskog
    PS.

    If you know the e-mail-address, to the owner, then I can just send the e-mail myself.

    On Fri, Jul 5, 2013 at 8:30 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

    Dear Erik Ribsskog,

    This will not be escalated, as the issue has been dealt with.

    As mentioned in the previous email, the correspondence is concluded. Takeaway.com will ensure no more orders are placed under your name, email address or your home address.


    With kind regards,

    Izzy
    The Takeaway.com Team
    info@takeaway.com

    ____________________________

    Takeaway.com
    Customer Relation Team
    Phone: 0203 588 0008

    Fax: 0208 043 0077
    Website: Takeaway.com

    Takeaway.com

    1 Northumberland Avenue
    London WC2N 5BW
    United Kingdom Facebook Twitter Blog G+

    ____________________________

    Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

    No rights can be derived from this message.
    Aan dit bericht kunnen geen rechten worden ontleend.
    Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
    Ce message n’est pas juridiquement contraignant.

    On 5 July 2013 21:25, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,

    I would have wanted this to please be escalated to your line-manager.

    Also, the first e-mail I got today, (from you), was from a ‘no reply’ e-mail address.


    You could have a proper e-mail address, and then people would inform you, when someone sent a false order.

    But I want to please escalate this.

    Erik RIbsskog

    On Fri, Jul 5, 2013 at 8:12 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

    Dear Erik Ribsskog,

    No compensation will be offered to yourself, as you did not place an order or our indeed a customer, as the order was not placed by yourself.

    As mentioned in the previous email, the correspondence is concluded. Takeaway.com will ensure no more orders are placed under your name, email address or your home address.

    With kind regards,
    Izzy

    The Takeaway.com Team
    info@takeaway.com
    ____________________________

    Takeaway.com
    Customer Relation Team
    Phone: 0203 588 0008

    Fax: 0208 043 0077
    Website: Takeaway.com

    Takeaway.com

    1 Northumberland Avenue
    London WC2N 5BW
    United Kingdom Facebook Twitter Blog G+

    ____________________________

    Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

    No rights can be derived from this message.
    Aan dit bericht kunnen geen rechten worden ontleend.
    Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
    Ce message n’est pas juridiquement contraignant.

    On 5 July 2013 20:54, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,


    1. You don’t understand what I mean with a confirmation-email.

    (I mean an e-mail, sent to the e-mail address of the custommer, where the custommer clicks a link, to confirm the order).

    2. You haven’t told me which person did this crime/prank.

    3. You have wasted some of my time today.

    And also sent a Pakistani guy on my door, who of my neighbours chatted with.

    And you don’t even offer me a compensation.

    This is a scandal.

    I’ve gone to business-school, and I think they could have used your company as an example of how not to treat consumers.

    Thanks for wasting my time!

    Erik Ribsskog

    On Fri, Jul 5, 2013 at 7:22 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

    Dear Erik Ribsskog,

    Thank you for providing helpful information. After the order is placed, a confirmation email would be sent automatically to the email address provided (eribsskog@gmail.com). You should of received it, and from this you would of been alerted to order placed to under this email. I believe you did, as you have placed a screen shot of this email address on your blog (http://johncons-mirror.blogspot.nl/).  

    With all due respect, this email exchange has been concluded. We will ensure no more orders will be placed under your name or to your address at takeaway.com

    With kind regards,
    Izzy

    The Takeaway.com Team
    info@takeaway.com
    ____________________________

    Takeaway.com
    Customer Relation Team
    Phone: 0203 588 0008

    Fax: 0208 043 0077
    Website: Takeaway.com

    Takeaway.com

    1 Northumberland Avenue
    London WC2N 5BW
    United Kingdom Facebook Twitter Blog G+

    ____________________________

    Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

    No rights can be derived from this message.
    Aan dit bericht kunnen geen rechten worden ontleend.
    Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
    Ce message n’est pas juridiquement contraignant.

    On 5 July 2013 20:01, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,


    I have already told you that I haven’t placed this order.

    Also, you could ask people to confirm the order, in a confirmation-e mail.

    Just an advice.

    Then these problems wouldn’t happened.


    I’ve never bought anything from your company, (Takeaway.com), and I haven’t registered an account with you.

    Also I think your name, (Izzy), looks a bit strange.

    It dosen’t make me confident about your complany, when the people who work there has ‘funny’ names like that.

    Erik Ribsskog

    On Fri, Jul 5, 2013 at 6:53 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

    Dear Mr. Ribsskog,

    Apologies for the over familiar tone of the previous emails.  At takeaway.com, we have a comprehensive system to deal with these situations. We need to have it confirmed that the order was placed under false pretences, this is a standard practice.  

    With all due respect, I only intended to raise to your attention that someone has placed an order under your name and email address. Apologies for this, as I believed wrongly it would it would be in your interest to know the situation.

    With kind regards,
    Izzy
    The Takeaway.com Team

    info@takeaway.com
    ____________________________

    Takeaway.com
    Customer Relation Team
    Phone: 0203 588 0008

    Fax: 0208 043 0077
    Website: Takeaway.com

    Takeaway.com

    1 Northumberland Avenue
    London WC2N 5BW
    United Kingdom Facebook Twitter Blog G+

    ____________________________

    Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

    No rights can be derived from this message.
    Aan dit bericht kunnen geen rechten worden ontleend.
    Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
    Ce message n’est pas juridiquement contraignant.

    On 5 July 2013 19:44, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,

    I don’t like it that you call me by my first-name here.

    I don’t want to be personal with you.

    You have to clean up your own systems yourselves.


    Stop bugging me with all your funny e-mails.

    Erik Ribsskog

    On Fri, Jul 5, 2013 at 6:40 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

    Dear Erik,

    Please can you confirm that you did not place an order today at takeaway.com? If that is the case, we need to investigate that an order has been placed in your name without your consent.

    With kind regards,

    The Takeaway.com Team

    info@takeaway.com
    ____________________________

    Takeaway.com
    Customer Relation Team
    Phone: 0203 588 0008

    Fax: 0208 043 0077
    Website: Takeaway.com

    Takeaway.com

    1 Northumberland Avenue
    London WC2N 5BW
    United Kingdom Facebook Twitter Blog G+

    ____________________________

    Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

    No rights can be derived from this message.
    Aan dit bericht kunnen geen rechten worden ontleend.
    Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
    Ce message n’est pas juridiquement contraignant.

    On 5 July 2013 19:28, Erik Ribsskog <eribsskog@gmail.com> wrote:

    Hi,


    I haven’t ordered any fast-food today.

    I never buy vegetables like this.

    I go out to buy food at McDonalds or Tesco.

    I’m an economist, so I don’t order food for £30 which I can buy in the shop for £3.

    Erik Ribsskog

    On Fri, Jul 5, 2013 at 5:56 PM, Takeaway.com <info@takeaway.com> wrote:

    Dear Erik Ribsskog,

    Thank you for your order with takeaway.com.

    Unfortunately the restaurant tried to deliver the order, but was told at the address indicated that no one had ordered anything. We have also tried unsuccessfully to contact you at the phone number listed. Could you please reply to this email or contact the restaurant directly so you can receive your food. The restaurant Yasemin can be contacted at 01519223370.

    Thank you for your understanding and we look forward to your reply.

    Yours sincerely,
    Nicholas
    Takeaway.com