Stikkord: The independent CAB Adjudicator Barbara Stow.
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E-mail, answer to letter, (sent as an enclosure with e-mail), from Sue Thomas, Head of Advice Policy & Standards, Citizens Advice Bureau, 12/5/08.
Google Mail – Your complaint about Liverpool Central CAB Erik Ribsskog <eribsskog@gmail.com> Your complaint about Liverpool Central CAB Erik Ribsskog <eribsskog@gmail.com> Mon, May 12, 2008 at 5:12 PM To: "Thomas, Sue" <Sue.Thomas@citizensadvice.org.uk> Hi, thanks very much for your e-mail. I was wondering about the street theater operation, that was going on, at the…
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Letter, (sent as an enclosure with e-mail), from Sue Thomas, Head of Advice Policy & Standards, Citizens Advice Bureau, 12/5/08.
Myddelton House 115-123 Pentonville Road London N1 9LZ www.citizensadvice.org.uk Tel: 020 7833 2181 May 12 2008 Dear Mr Ribsskog Your complaint against Liverpool Central CAB I undertook to write to you following the Adjudicator’s report into the handling of your complaint. We will update the complaints guidance to make it clear that a CAB should…
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E-mail from Sue Thomas, Head of Advice Policy & Standards, Citizens Advice Bureau, 12/5/08.
Google Mail – Your complaint about Liverpool Central CAB Erik Ribsskog <eribsskog@gmail.com> Your complaint about Liverpool Central CAB Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> Mon, May 12, 2008 at 4:51 PM To: Erik Ribsskog <eribsskog@gmail.com> When the Independent Adjudicator sent you her reivew (on 24th April), she said that Citizens Advice would consider the report and then write…
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E-mail from the independent CAB Adjuticator, Barbara Stow, on 29/4/08.
From: stow_adjudicator@btinternet.com Barbara Stow To: eribsskog@gmail.com Erik Ribsskog Date: Tue, 29 Apr 2008 11:13:33 +0100 Subject: Re: Fw: Citizens Advice Dear Mr Ribsskog I have thought carefully about what you say. I do not know the explanation for the delay in sending the out of office reply but nor do I think it significant. I…
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E-mail to the independent CAB Adjudicator, Barbara Stow, on 28/4/08.
From: eribsskog@gmail.com Erik Ribsskog To: stow_adjudicator@btinternet.com Barbara Stow Date: Mon, 28 Apr 2008 12:49:34 +0100 Subject: Re: Fw: Citizens Advice Hi, I think, that, when you wrote your report, you must have thought that theautomated e-mail, was sent on thesame day, as the e-mail it was answering to. (And not six days before). And also,…
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E-mail from the independent CAB Adjudicator, on 28/4/08.
From: stow_adjudicator@btinternet.com Barbara Stow To: eribsskog@gmail.com Erik Ribsskog Date: Mon, 28 Apr 2008 12:09:00 +0100 Subject: Re: Fw: Citizens Advice Dear Mr Ribsskog The result of my review of how your complaint was handled is in my report. I was grateful to you for pointing out my error in the date of the e-mail and…