Stikkord: The Jobcenter Williamson Sq.
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Jeg sendte en ny e-post til the Jobcentre
Gmail – Update/Fwd: Sign on
Erik Ribsskog
<eribsskog@gmail.com>
Update/Fwd: Sign on
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Aug 19, 2011 at 11:52 AM
To:
Contact-Us@jobcentreplus.gsi.gov.uk
Cc:
Paul Nesbit <PNesbit@ingeus.co.uk>, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>
Hi,I'm refering to the voicemail, left by Mark, from the Jobcentre, Williamsson Sq., Liverpool, yesterday.My mobile-phone is out of credit, so I didn't get to call you back.The library at University of Sunderland let me use the internet, since I'm an old student here, from 2004/05.Can you please reply by e-mail?I was thrown out by the Landlord, (and Liverpool County Court), due to a dispute, (and even if I complained to the Parliamentary Ombudsman, etc), and moved to Sunderland, since I've been in contact with the student helpline here, regarding further studies, and to speak with accommodation here.I went to the Williamsson Sq. Jobcentre, on Wednesday, before I moved to Sunderland, but I wasn't allowed to sign one day early, unfortunately.I'm now in Sunderland, and a bit low on cash, so I hope I can get my Jobseekers Allowance, on Tuesday, as usual.I've sent copies of all my job-applications the last two weeks, to Mr. Nesbit, at Ingeus, and can forward them to the Jobcentre as well, on request, so that you can see that I've done my obligations, in regards to my Jobseekers Agreement, etc.Hope this is alright!Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Aug 18, 2011 at 10:53 AMSubject: Sign on
To: Contact-Us@jobcentreplus.gsi.gov.uk
Cc: Paul Nesbit <PNesbit@ingeus.co.uk>, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk >Hi,I've moved to Sunderland yesteday, and was supposed to sign on at Williamsson Sq. jobcentre, now this morning.Could you please accept this e-mail as my signature, and please tell me which Jobcentre I should go to in Sunderland, untill I start studying again, as planned.(So that I get my Jobseekers Allowance like usual on Tuesday).I live at temp. accommodatin, at Clanny House, at campus, here in Sunderland, and am working with sorting my modules out, before I get a permanent address.Hope this is alrigh!Yours sincerely,
Erik RibsskogPS.I also send a copy e-mail to Ingeus since I'm on the Work Programme with them
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Jeg sendte en ny e-post til the Jobcentre
Gmail – Sign on
Erik Ribsskog
<eribsskog@gmail.com>
Sign on
Erik Ribsskog
<eribsskog@gmail.com>
Thu, Aug 18, 2011 at 10:53 AM
To:
Contact-Us@jobcentreplus.gsi.gov.uk
Cc:
Paul Nesbit <PNesbit@ingeus.co.uk>, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>
Hi,I've moved to Sunderland yesteday, and was supposed to sign on at Williamsson Sq. jobcentre, now this morning.Could you please accept this e-mail as my signature, and please tell me which Jobcentre I should go to in Sunderland, untill I start studying again, as planned.(So that I get my Jobseekers Allowance like usual on Tuesday).I live at temp. accommodatin, at Clanny House, at campus, here in Sunderland, and am working with sorting my modules out, before I get a permanent address.Hope this is alrigh!Yours sincerely,
Erik RibsskogPS.I also send a copy e-mail to Ingeus since I'm on the Work Programme with them
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Idag var jeg på et møte hos the Jobcentre, og fikk enda en ‘Jobseekers Agreement’. Jeg skal være på et spesielt program, og møte hver uke, fra nå av
PS.
Min siste dag på Employment Zones, hos Sencia, var 20/12, men de hadde visst betalt fram til 23/12.
Det var jeg ikke klar over.
Men men.
Så sånn var det.
Mvh.
Erik Ribsskog
PS 2.
Her er mer om dette:
PS 3.
Jeg fortalte han Gary der, (som jeg skal ha alle møtene med framover visstnok, siden jeg nå er på et sånt spesielt program, hvor jeg må møte hver uke, istedet for annenhver uke).
Jeg fortalte han, i møtet jeg var der i, på tirsdag, at jeg hadde problem med å få CV-en min bra nok.
Jeg viste han en e-post fra Ladders, og forklarte at de hadde en sånn bra tjeneste, for å lage CV-en.
Og da sa han Gary, at han skulle prøve å få sendt meg til en ekspert, som var flink til å lage ‘executive’, (topp-leder vel), CV-er.
Jeg sa jeg hadde litt problemer med det, (å få CV-en bra), siden jeg var fra Norge.
Og at f.eks. Ladders syntes å mene, at å lage sånne CV-er, var et eget felt.
(Men at det dessverre var skikkelig dyrt, å kjøpe en sånn fin Ladders-CV.
Og at Sencia ikke egentlig ikke ble ferdig med CV-en min, men at det var mange feil på den, som ikke ble rettet opp.
Og at jeg syntes at en Personal Advisor, (når en sånn skriver CV-en), også burde rette opp feilene, for jeg syntes at en burde være ‘on level’, (altså på bølgelengde), om ens ferdigheter/utdannelse etc., med sin Personal Advisor).
Og jeg sa også det, at jeg trodde at jeg ville klart å komme meg på flere jobbintervjuer, hvis jeg hadde hatt en bedre CV.
Så nå skal jeg kanskje på møte om det da, i neste uke, eller noe.
Hvis han Gary finner en organisasjon, som er flinke til å lage ‘executive’ CV-er.
Vi får se hva som skjer.
Vi får se.
PS 4.
Han Gary der, lurte også på det, om hvorfor jeg ikke hadde søkt på en norsk-språklig jobb, som jeg fant på ‘Jobcentre-maskinen’ der, på tirsdag.
Jeg sa det, at etter at jeg så nærmere på den jobben, da jeg kom hjem.
Så trodde jeg at det var hos Lufthansa sin kundeservice, i Bosch sitt telefonselger-senter.
Og at jeg hadde en arbeidssak, mot Bertelsmann Arvato sin skandinaviske Micorsoft produkt-aktivering, fra 2005 og 2006.
Og at ei svensk dame, (Emelie Wallin), som jobba hos Lufthansa, var involvert i den arbeidssaken min mot Arvato.
Og at jeg hadde ringt henne, for å snakke om den arbeidssaken, men at hun da bare hadde begynte å gråte.
Så jeg sendte en bekymrings e-post, om henne, til svenske ambassaden i London, mm.
Og jeg forklare videre, at jeg ikke hadde så lyst til å søke om jobb der.
Siden hu hadde begynt å grine, når jeg ringte henne om den arbeidssaken.
Og at jeg da var redd for at hun skulle si at jeg var en ‘stalker’, eller noe.
(Som jeg har sett at noen har søkt om, på Google, om at jeg skal være, på tracking-cookie-programmet, til bloggen).
Så at jeg derfor, lot være å søke på den norsk-språkelige jobben.
(Dessuten så er ikke engang multi-språklige jobber, på min ‘Jobseekers Agreement’ nå, så det er liksom ikke ment, å være sånn, at det er først og fremst sånne jobber jeg skal søke på.
Men men).
Så sånn var det.
Bare noe jeg tenkte på.
Men vi får se hva som skjer.
Vi får se.
PS 5.
Her er mer om dette:
PS 6.
Han Gary, (hos the Jobcentre), han sa forresten også det, (da jeg spurte), i møtet idag, hos the Jobcentre.
At det var det samme for de, om jeg fant jobbene hjemme, på internett, eller på den maskinen, hos the Jobcentre.
For det var egentlig de samme jobbene.
Så da sa jeg det, at da kom jeg nok heller til å prøve å gjøre jobbsøkingen hjemme, for foran de maskinene, så kan det være litt vanskelig, å konsentrere seg, noen ganger.
For eksempel, så var en av de butikksjef-jobbene, som jeg fant på den maskinen, på tirsdag.
Den var for en dame-klesbutikk, fant jeg ut, da jeg kom hjem.
Så jeg forklarte det, at jeg syntes det kanskje ville være smartere av meg, å gjøre den jobbsøkingen hjemme, istedet.
Men men.
Så jeg får prøve å gå gjennom ledige jobber, på the Jobcentre sin database, dagen før jeg skal på møte hos the Jobcentre da.
De møtene er på torsdager, så da får jeg se om jeg klarer det, å finne jobber hjemme på internett, på onsdager da.
Det hadde kanskje vært en god ide.
Men vi får se om jeg klarer det.
Vi får se.
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Jeg sendte en ny e-post til ICE
Gmail – Your ICE enquiry
Erik Ribsskog
<eribsskog@gmail.com>
Your ICE enquiry
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Nov 3, 2010 at 2:08 PM
To:
ICE@dwp.gsi.gov.uk
Because, they have invented a fan there.That was behind the bin, that fell.But I haven't touched a fan.I haven't seen a fan there.And I haven't heard the bin fall on any fan.So it must have been a cat there as well, I think, in the bin.That made a lot of noise so that I didn't hear the fan got crushed.So when they invent a fan, then I can invent a cat, I think.It was about the cat in bin, on the telly, all the time, and I was very tired, so I think it could have just been my sub-consience trying to help the cat there, or something.Something like this.I didn't see a fan at least.Nor hear one.Like I think I would have if they told the thruth.Yours sincerely,Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Nov 3, 2010 at 1:18 PMSubject: Re: Your ICE enquiry
To: DWP ICE gateway team <ICE@dwp.gsi.gov.uk>Hi,
thank you for your e-mail.I think I also should update with you.And I've sent ICE, on Monday, I think it was, a complaint against the same Jobcentre, on Williamson Sq., with 16 complaints, in connection with the same case.That is, both complaints are linked to the same Employment Zones-meeting, in June.But, the new complaint is regarding a sanction I got, and the 'turbulence' surrounding this sanction, that I thought was unfair, and got over-turned.This new complaint has gone through all three stages of the formal Jobcentre complaint process, and got to you, the other day.Maybe these complaints should be investigated collected, was my thought surrounding this.Thank you very much again for you e-mail.Yours sincerely,Erik Ribsskog
On Wed, Nov 3, 2010 at 12:58 PM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:Mr Erik Ribsskog
XX sent by E Mail XXX
3 November 2010
ICE Ref No: DWP00431/10
Dear Mr Ribsskog
I am writing to provide an update, in respect of the complaint you made to this office on regarding the way in which the Jobcentre Plus had administered your case. I would also like to take this opportunity to acknowledge receipt of your e mails dated 27 October 2010 and 2 November 2010.
When we accept a complaint for examination, our first step is to try to resolve the issues without the need for a full examination of all the evidence. This approach can often lead to a positive and comparatively speedy outcome. Our aim is to mediate and reach an agreement with both the complainant and the Jobcentre Plus the steps to be taken to address the complaint to the complainant’s satisfaction.
Exceptionally, some cases are not suitable for progression by this method. Having reveiwed your complaint, it is clear that in order to address your concerns we need to see the evidence surrounding your complaints. You will wish to be aware that we wrote to the Jobcentre Plus on 3 November 2010 to request your case papers, which will be used to inform our examination of your complaint.
Your complaint was agreed and defined as follows:
A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It informed you that this was regarding ‘Employment Zones’ but failed to explain what this was or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.
B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. JCP failed to mark which was the correct one causing you to miss an appointment, and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.
C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.
D: On 1 July 2010 you were asked to attend your fortnightly signing on appointment Williamson Square Jobcentre at 11.15 on 14 July 2010. You were not informed that this would also be a sanction meeting and, when attending this appointment, you were informed that you should have been there at 9.30.
E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.
Once the evidence is received the examination of the case will not begin immediately as cases are in a queue and dealt with in date order. Until a case officer is available we aim to keep in touch with you on a regular basis. You should have received information about our service standards when you initially approached this office. If you require further information please contact us.
As soon as a case officer can start the examination of your complaint, he or she will contact you direct, to give you the opportunity to discuss your complaint in more detail. In the meantime, Lorraine Yates will be your point of contact for any matters connected with your complaint to the Independent Case Examiner. Should you need any further advice, you can get in touch with Lorraine Yates by telephoning 0151 802 3022.
In the meantime, should you wish to provide this office with any further information or evidence in relation to your complaints, we will use the details you provide, along with that provided by the Jobcentre Plus, to inform our examination of your complaint.
Yours sincerely
Linda Foster
Resolution Officer
******************************
****************************** **********
This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
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Jeg sendte en ny e-post til ICE
Gmail – FW: Erik Ribsskog DWP00431/10 – Restricted Personal Data
Erik Ribsskog
<eribsskog@gmail.com>
FW: Erik Ribsskog DWP00431/10 – Restricted Personal Data
Erik Ribsskog
<eribsskog@gmail.com>
Sun, Oct 3, 2010 at 8:27 PM
To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>
Hi,yes.On A, I would have written it like this:(Your version: A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.)My verison:A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. You were told that the meeting was regarding Employment Zones, but the Jobcentre, failed to inform you what Empolyment Zones was, and to provide you with the correct litterature, regarding this. As a result you felt socialy alienated, and were not prepared when attending the meeting.On B, one can say that the Jobcentre Plus-employee, failed to mark/circle the right address, in the folder.(To be more spesific).
She also failed to give me the referal letter to Sencia, but as I've understood it, from the e-mail I'm answering, that's going to be in a new complaint.Thank you very much for your e-mail by the way, and I hope you can amend A and B again.Complaints C, D and E, I'm happy with now.Hope this is alright!Best regards,Erik RibsskogOn Fri, Oct 1, 2010 at 10:05 AM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:Mr Erik Ribsskog
1 October 2010
ICE Ref No: DWP00431/10
Dear Mr Ribsskog
Further to your recent Email of 29 September 2010, I am writing to clarify the elements of complaint we will now take forward.
Having read your correspondence I have now amended elements ‘B’ & ‘D’ accordingly and have now clarified your elements of complaint as follows:
A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.
B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. JCP failed to advise you which was the correct one causing you to miss an appointment, and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.
C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.
D: On 1 July 2010 you were asked to attend your fortnightly signing on appointment Williamson Square Jobcentre at 11.15 on 14 July 2010. You were not informed that this would also be a sanction meeting and, when attending this appointment, you were informed that you should have been there at 9.30.
E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.
I would just like to explain that I have noted your other comments in your Email of 29 September 2010 and can confirm that the remaining points that you have raised will be covered as part of our investigation into the elements listed on the previous page. For this reason I have only amended elements ‘B’ and ‘D’ from my original letter of 29 September 2010.
I confirm the elements of complaint detailed above will form the basis of our examination. If you agree that your complaint has been accurately defined please contact me as soon as possible, it would be preferable if you could telephone me to avoid any delay. If you feel this letter does not accurately reflect your complaint, please contact me by 13 October 2010. We have accepted these complaints on the basis that they have not been the subject of legal proceedings or an Ombudsman’s investigation. If this is not the case, you must tell me. Likewise, if you decide to take this action during our investigation, please notify us.
If I do not hear from you by 13 October 2010, I will assume your complaint has been accurately defined, and your complaint will be passed to the Initial Action Team.
Please note that we are currently experiencing a high volume of complaints, and I hope you will understand that we deal with complaints in the order that we receive them to ensure that we provide a consistent level of service.
Your complaint is currently held in a queue, and as soon as a Resolution Officer is available to start the examination of your complaint, he or she will contact you direct to discuss your complaint, and determine the way forward. You will be given the opportunity, if necessary, to provide this office with any further information or evidence in relation to your complaint.
You will not hear from this office until your case has been allocated to a Resolution Officer, but please be assured that your complaint will be dealt with as soon as possible.
Yours sincerely
Martin Bruce
Gateway Officer
Gateway Officer
Independent Case Examiner's Office
Tel No: 0151 801 8824
******************************
****************************** **********
This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
************************************************************ **********
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Jeg sendte en ny e-post til ICE
Gmail – Restricted Personal Data
Erik Ribsskog
<eribsskog@gmail.com>
Restricted Personal Data
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Sep 29, 2010 at 2:43 PM
To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>
Hi,thank you for your e-mail!I answer by e-mail, since I had some problems, with the phone-call, in an earlier ICE-complaint, against the same Jobcentre.Hope this is ok!
To the complaint:I also think that we have the complaint, that Mr. Winther, jobcentre-manager, didn't inform me about the meeting there, in 14/7.I only went there to have a sign on-meeting, so I was un-prepared, for the sanction-meeting.(And Mr. Winter had a meeting like that again, on Thursday last week, where he just 'grabs' hold of me, to have a meeting, in stead of telling me in advance, that he want's a meeting).I think they shouldn't have sign on-meetings and other meetings mixed up.Because, when they have two meetings, after each other, (and sometimes three), without a break, then one loses one consentration more, in the latter meetings.
Also, I think this is a sign of dis-respect, to have these un-scheduled meetings.Because job-seekers also have schedules, even if they are un-employed.And it says in the Jobcentre 'Our Services Standards', that job-seekers should expect to be treated with respect.And I don't think that Mr. Winther treats me with respect, when he grabs hold of me, for un-scheduled meetings, like I explained about, in complaint 4, in my e-mail to you, from 23/7.So I think this should be added, in a complaint F.Regarding 'A'.I was told that I was going to have an Employment Zone-meeting, on 3/6, (on the sign on meeting a fourthnight before).But, I didn't really know what Employement Zones was.So I felt a bit socialy alienatied, actually.I didn't know what kind of meeting it would be.So I think I should have been given the information-pack before 3/6, so to not feel socialy alienated and confused/frustrated, (because I couldn't find about Employment Zones on the internet eighter).Regarding 'B'.The sanction have now been over-turned, (after an appeal by me).And Mr.Winter has written in a letter, that the Employement Zones Jobcentre-representative, would have marked the right address in the folder.
But she didn't.(So this is two complaints. The jobcentre-representative, didn't mark the right address.And, the Sencia-folders are a bit confusing, (for people who are stressed, since they go to many meetings), since they have many addresses in them).I said in the meeting, on 3/6, that I chose Sencia, because it was close to my home address.(It's really becuse Read are involved in my employment-case against Bertelsmann, but I didn't want to bring up that, then, since it would have taken a long time to explain).So the Jobcentre-worker must have understood I meant Sencia Pall Mall, I think.Still she failed to inform me, in the meeting, that it was Sencia Hanover St., which was the right office.Mr. Winter has also written to me, and said that the jobcentre-worker from 3/6, should have given me the Sencia referal-letter.
But this I wasn't given.I just noted the time, for the Sencia-meeting in my calendre/'filofax', when I was told the time.And then, the referal-letter, was sent to me, in the post.So I think the Jobcentre-advisor, understood I was going to Pall Mall, but failed to correct me, (almost as if to 'mob'/trick me, I'm sorry to have to say).So I think there should be at least a couple more complaints, from what I wrote above.Do you want me to define them, or do you want me to re-view a new complaint-definition, that you make yourselves?Thank you in advance for the help!Best regards,Erik RibsskogOn Wed, Sep 29, 2010 at 2:06 PM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:** Address removed for email *
29 September 2010
ICE Ref No: DWP00431/10
Dear Mr Ribsskog
Further to our telephone conversation of 27 September 2010, I am writing to clarify the elements of complaint we agreed to take forward.
From your correspondence I have clarified your complaints as follows;
A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.
B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. This caused you to miss an appointment and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.
C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.
D: On 1 July 2010 you were asked to attend a meeting at Williamson Square Jobcentre at 11.15 on 14 July 2010. When attending this appointment you were informed that you should have been there at 9.30.
E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.
I confirm the elements of complaint detailed above will form the basis of our examination. If you agree that your complaint has been accurately defined please contact me as soon as possible, it would be preferable if you could telephone me to avoid any delay. If you feel this letter does not accurately reflect your complaint, please contact me by 13 October 2010. We have accepted these complaints on the basis that they have not been the subject of legal proceedings or an Ombudsman’s investigation. If this is not the case, you must tell me. Likewise, if you decide to take this action during our investigation, please notify us.
If I do not hear from you by 13 October 2010, I will assume your complaint has been accurately defined, and your complaint will be passed to the Initial Action Team.
Please note that we are currently experiencing a high volume of complaints, and I hope you will understand that we deal with complaints in the order that we receive them to ensure that we provide a consistent level of service.
Your complaint is currently held in a queue, and as soon as a Resolution Officer is available to start the examination of your complaint, he or she will contact you direct to discuss your complaint, and determine the way forward. You will be given the opportunity, if necessary, to provide this office with any further information or evidence in relation to your complaint.
You will not hear from this office until your case has been allocated to a Resolution Officer, but please be assured that your complaint will be dealt with as soon as possible.
Yours sincerely
Martin Bruce
Gateway Officer
Independent Case Examiner's Office
Tel 0151 801 8824
Fax No 0151 801 8806
******************************
****************************** **********
This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
************************************************************ **********
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Nå ringte jeg Benefit Delivery Centre
Jeg var på Sencia nå nemlig, og der sa de, at jeg måtte ringe dem.
Jeg har en personlig assistent der, som heter Barry.
Og det virker som et greit opplegg.
Jeg lot han få begge versjonene av CV-en min, (både JET CV-en, og den jeg har laget selv), og jeg skal tilbake dit på tirsdag, kl. 16, for å diskutere en bedre CV, (for ingen av CV-ene er så utrolig bra, egentlig).
Også ringte jeg Benefit Delivery Centre, på 0845 608 8629, for han Barry, hos Sencia, han anbefalte meg dette da.
Så sånn var det.
Og de sier at de skal ringe meg tilbake før klokken 16.20.
(En som het Alan vel, sa dette).
Og da skulle jeg få pengene for 27.8 til 23.9 i en utbetaling, visstnok.
Som kanskje skulle klare å komme inn på RBS-kontoen min, idag.
Vi får se.
For han Alan, sa at min klage, på ‘the sanction’, hadde blitt ‘over-turned’, i min favør(!).
(Det samme som de sa, på the Jobcentre, i forrige uke).
Ikke dårlig.
Men jeg skjønner ikke hvorfor, at de ikke sendte den som vanlig, den betalingen, fra 10.9 til 23.9.
Som jeg var på ‘sign on’-møte for, på torsdag.
Det var spesielt.
Men men.
Bare noe jeg tenkte på.
Jeg spurte også Sencia om de kunne betale for Web-design kurs.
Som JET ikke svarer om nå.
For på ‘induction’-møtet, hos Sencia, i forrige uke, så sa de det, at de også sponser kurs.
Men Barry, han sa idag, at de kun sponser kurs, som er sånn, at man får en på forhånd bestemt jobb, når man har tatt kurset.
Så sånn er det.
Jeg spurte også om en ‘statement’ fra Naric, som sier at jeg har tilsvarende en Bachelor-grad, i IT.
Om de kunne betale for det.
Eller jeg bare nevnte det.
Jeg sa at vi kunne prate mer om det, på møtet der, neste uke.
Så sånn var det.
Så vi får se hva som skjer.
Vi får se.
Mvh.
Erik Ribsskog
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I dag var jeg på møte på the Jobcentre, og de sa at min ‘appeal’, ble tatt til følge, og at jeg får pengene likevel, for de to ukene jeg ble trukket
PS.
Nå hadde jeg noen få penger, for det var en gang, tidligere i sommer, som han George, hos husverten, surra med å hente leia.
Så jeg kommer meg gjennom disse to ukene, som jeg ikke har fått penger for da.
Men men, det er bare såvidt, men.
Men men.
Men det som skjedde i dag da.
Det var at etter at jeg skrev om oppveksten min, i Vestmarka, i Larvik, osv., på bloggen, tidligere idag.
Så måtte jeg på møte, på the Jobcentre.
Og da var det bare et vanlig ‘sign on’-møte, som det var snakk om.
Hvor man skal forklare hva man har gjort, de to siste ukene.
Men, det skjedde ikke i dag.
Neida.
Mr. Winther, som er Jobcentre-manager.
Han skulle ha et eget møte, om en klage, som jeg sendte for 2-3 uker siden da.
Og de som har fulgt med på bloggen, de vet det, at jeg har sendt mange e-poster, mm., og har hatt klage på JET osv., siden den tid.
Så jeg huska jo ikke noe, av hva det stod i den klagen.
Men Mr. Winther begynte å klage på meg.
Og skulle ha det til, at det var jeg som var problemet.
Siden jeg klaget så mye.
For det var ingen andre, som klagde så mye som meg.
Jeg sa det, at vi burde diskutere sak og ikke person.
Og at han ikke bare burde skylde alt på meg, og feie problemene under teppet.
Men jeg forklarte også det, at det var ikke så mye jeg kunne bidra med.
For jeg hadde ikke den klagen, fremst i bevisstheten.
For jeg hadde bare gått dit, for å ha et vanlig ‘sign on’-møte.
Og så kommer plutselig Mr. Winther, og skal ha klage-behandlings møte.
Da bare sa jeg det, at jeg trengte tid til å forberede meg.
(Det var om den klagen jeg sendte, som var indeksert, og det var snakk om 16 klager.
Jeg skal se om jeg finner en link til den.
Vi får se).
Så jeg sa det, at jeg kunne komme tilbake i morgen.
For det var bare bortkastet tid, å diskutere den klagen, uten at jeg hadde fått tid til å forberede meg.
For jeg hadde ikke fått noe beskjed, fra Mr. Winther, om at han skulle diskutere den klagen med meg, idag.
Så derfor sa jeg det, at jeg kunne komme tilbake dit i morgen.
Og da spurte Mr. Winther om jeg kunne være der klokken ti.
Og det sa jeg var greit.
Så jeg får printe ut den klagen, og se over den.
Så får vi se hvordan det møtet går, i morgen.
Vi får se.
Mvh.
Erik Ribsskog
PS 2.
Her er en link, til den nevnte indekserte klagen, (med 16 klager):
https://johncons-blogg.net/2010/09/jeg-sendte-en-klage-pa-jobcentre-med.html
PS 3.
Det blir forresten bra, hvis jeg får de pengene likevel, som jeg ikke fikk, forrige tirsdag.
For jeg tenkte jeg skulle kjøpe meg noen nye t-skjorter og gensere osv.
Siden det snart begynner å bli vinter.
Og siden noen av t-skjortene mine er såpass gamle nå, og lodne, eller hva man skal kalle det, av å ha blitt vasket mange ganger.
Så det hadde vært digg, å fått kjøpt noen nye klær.
Så vi får se om det går ann.
Vi får se.
Og kanskje et digital-kamera, for å få bedre bilder til bloggen, eventuelt.
Vi får se.
Jeg tørr ikke å love noe.
Bare noe jeg tenkte på.
Jeg trenger en ny vifteovn og, for begge de gamle streika plutselig.
Men jeg har en sånn olje-ovn, eller hva det heter.
En sånn radiator, eller hva det heter.
Kanskje jeg kan bruke den istedet.
Jeg får se an hvor mye strøm den ovnen bruker.
Vi får se hva som skjer.
Vi får se.
