johncons

Måned: september 2009

  • Jeg har forresten skrevet mer på det engelske Everton-fourmet, Blue Kipper, om problemet med søppel-sekker, som flyter, i Leather Lane

    Her er et brev, som vi leieboerne, i bygget her, fikk fra ‘the Council’, idag:

    img037

    Og da skrev jeg en e-post tilbake til the Council, hvor jeg klaget på at jeg jo allerede hadde fortalt dem det, på onsdag, at det ikke var meg som kasta søppel i gata, (jeg har jo ‘søppel-koden’, som jeg har skrevet om på bloggen tidligere):







    Google Mail – Complaint to G. Thompson, Environmental Enforcement Services, Liverpool City Council







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Complaint to G. Thompson, Environmental Enforcement Services, Liverpool City Council





    Erik Ribsskog

    <eribsskog@gmail.com>





    Fri, Sep 4, 2009 at 7:43 PM





    To:

    Liverpool Direct <liverpool.direct@liverpool.gov.uk>



    Hi,

    I'm writing to you, since on Wednesday, you and your college, from Liverpool City Council, in 'police-like uniforms', called on my calling, in flat 3, 5 Leather Lane, and wanted to speak with me, about the garbage, that someone had left in the lane, after the Bank Holiday.

    I explained, that this wasn't my garbage, since I go with all my household-waste, to the restaurant Lady of Mann's garbage room, since that's the routine the Landlord, has told us to use, with the garbage.

    Still I got a letter today, saying that you think it's possible me who do this, even if we talked about this on Wednesday.
    You don't eighter seem, to reflect on, what I told you, that from my kitchen-window, I can see some type of break-room, (since I've been filming some funny seagull-family, on the roof of the 'G-bar building', which has made a lot of noise and learned to fly etc., earlier this summer).

    So then I've noticed, that there is a combined washing-machine room, and break-room with fridge and microwave etc., right under the roof of the 'G-bar building', where the seagulls where.

    I don't what kind of business it is, who has this break-room, but I've noticed, that employees, has to hang up black towels, from the washing-machine, during their brakes.

    So I'm not sure how fine this business is.

    I've wondered if this could be the break-room, (like I told you and your collegue), for City of Angels, hair-dressers, but I think this seems a bit strange, since there are perhaps 20-30 meter from the break-room to the hair-dressers, who are on the other end of the lane, than Dale St.

    (I wonder, since the break-room, is alway full of attractive women, who fixes their hair, and put on make-up, is a brothel they have there, or what is it?).
    I can't say what type of business, for sure, that the break-room belongs to, but it's right above G-bars exit-door, where they throw out drunks, who then sometimes knock on the door, in the midle of the night, and make noise.

    So I think it's a bit unfair, that we in 5 Leather Lane get the blaime for this garbage.
    I think that probably someone throw the garbage in the G-bar bins, (who is for bottles, that they throw in them, at around 7 AM, making a lot of noise, and they also throw ashes from sigarettes, I think, because sometimes the 'G-bar bins' starts to catch fire).

    And then perhaps, when the bin-company comes, to collect the 'G-bar bins', then that company could perhaps throw out the household-waste, from the break-room?, near Leather Lane, if that's where the bins are collected.

    Something like this, because I know that household-waste, has to be in the purple bins, for bin-companies to not write fines, to the businesses.
    But I haven't seen that the G-bar building has their own purple bins, like the Lady of Mann-restaurant and Rigbys pub-garbage-room.

    So I think that perhaps the G-bar building has to get their own purple bins, for the break rooms?
    Could this be the problem?
    Since I can't see that you mention this break-room, in the 'G-bar building', in you letter, that I recieved today, even if I explained you and your college, about this break-room, on Wednesday.

    So I think it's a bit strange that I get this letter, saying that you think it's me that put the garbage in Leather Lane, after I told you that I put it in the Lady of Mann's garbage-room, like the Landlord has explained to me, when I moved in here, in 2006, that I should do.

    So I wanted to please complain about this, since I think citizens shouldn't be threated like this, that the Council don't listen to what the citizens says.
    Sincerely,
    Erik Ribsskog






    Så nå blir det spennende å se, om jeg hører noe tilbake fra the Council.

    Vi får se.

    Med vennlig hilsen

    Erik Ribsskog

    PS.

    Her er link til diskusjonen på fotball-forumet, igjen:

    http://www.bluekipper.net/index.php?showtopic=34570&st=60

    PS 2.

    Og her er fler bloggposter, hvor jeg har skrevet mer om ‘søppel-koden’, tidligere:

    https://johncons-blogg.net/search/label/’Søppel-koden’

  • Noe har tulla, og meldt meg på Funcoms online Illuminati-spill. Min tremenning, som nå vel er fienden min, Øystein Andersen, har jobbet for Funcom







    Google Mail – Welcome to the Illuminati







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Welcome to the Illuminati





    Funcom

    <newsletters@newsletter.funcom.com>





    Fri, Sep 4, 2009 at 4:16 PM





    Reply-To:

    reply@newsletter.funcom.com


    To:

    eribsskog@gmail.com






    The Secret World

    Your images are turned off. Click the 'Show Images' button.

    Illuminati

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    Illuminati


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    you belong.

    Download your kit

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    Urge them to find out at
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  • Jeg skrev mer om Nasjonalmuseet

    nasjonalmuseum

    http://www.dagbladet.no/2009/09/03/kultur/kunst/nasjonalmuseet/oslo/vestbanen/7934475/?commentId=3339642#comment_3339642

    PS.

    Her kan man se, f.eks. det svenske nasjonalmuseet.

    Man ser at det er en ‘ordentlig’ bygning, og at museet ikke er gjemt bak noe togstasjon e.l., men at hele fasaden, er rett, eller ihvertfall symetrisk, (dvs. at man har en dedikert tomt, som det norske nasjonalmuseet ikke har fått), og at denne fasaden vender ut mot sjøen, eller et vannspeil, eller noe.

    svensk nasjonalmuseum

    http://www.nationalmuseum.se/

    (Selv om det visst ikke var så mye svenske ting, i det museet.

    Men et nasjonalmuseum, det er vel for at staten, skal få vise fram, hvor mange fine ting de har.

    Men svensk historie, må vel ha blitt visket ut(?)

    Det var ihvertfall et kjent sitat, for noen år siden, at en svensk innflytelsesrik, politikerdame, hadde sagt som følger, at ‘svensk kultur, hva er det?’.

    Så svenskene har nok blitt hjernevaska til å miste kulturen sin, tror jeg.

    De har jo sild og sånn da, og en god del runestener og sånn, og lucia-feiring og valborgsmesseaften osv.

    De har jo mye svensk kultur, vil jeg tippe, men alle svenskene skjønner vel kanskje ikke dette selv da.

    Det er mulig.

    Dette var kanskje en avsporing, men likevel, bare for å sammenligne.

    Man kunne vel f.eks. flyttet vikingeskipene, fra Bygdøy, (som er kronglete å komme til), og satt de i Nasjonalmuseet, sammen med oldtidsamlingen osv.

    Hele nasjonalmuseet, trenger vel ikke nødvendigvis, som svenskene gjør det, å være fylt opp av utenlandske malerier?

    Nei det skulle man vel ikke tro.

    Vi får se hva som skjer).

    PS 2.

    Det jeg tenker på, i bakhodet nå, er at et nasjonalmuseum, det må da være viktig, for identiteten, til et land.

    Hvis vi gjemmer det museumet, bak Vestbanen, så blir det som at hele landet har noe å skamme seg over, og Norge vil liksom ha et eller annet skamfult hengene over seg, kan man nesten si.

    Hva vil skoleelever tro om landet sitt, når de ser, på skoletur, at landets hovedmuseum, er gjemt bak en gammel, gul togstasjon?

    Nei, de vil nesten skamme seg litt, resten av livet, siden togstasjonen var viktigere enn landet deres.

    Så sånn er nok det.

    Nå søkte jeg på Google her, etter bilder av fler nasjonalmuseer, og de virker å ha det til felles, at de alle ikke er bygget bak en togstasjon, så dette hadde kanskje vært en ide å ta med seg, også for de som skal bygge museum i Norge.

    Det er vel kanskje ikke umulig.

    Vi får se.

    Her er ihvertfall mer om dette:

    fler nasjonalmuseum

    http://images.google.no/images?hl=no&safe=off&um=1&sa=1&q=National+museum&btnG=Søk+etter+bilder&aq=f&oq=

  • Jeg sendte en klage til UD, om at skiltet til det norske konsulatet, her i Liverpool, er feil







    Google Mail – Oppstramming av konsultatet i Liverpool







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    Oppstramming av konsultatet i Liverpool





    Erik Ribsskog

    <eribsskog@gmail.com>





    Thu, Sep 3, 2009 at 8:27 PM





    To:

    post@mfa.no



    Hei,

    vanligvis ville jeg ha sendt dette til ambassaden i London, men de svarer jo ikke på mine e-poster, som jeg har tatt med Sivilombudsmannen, og som heller ikke de har klart å få ambassaden til å gjøre.

    Konsulatet i Liverpool, er jo enda værre.
    Jeg gikk dit i 2007, etter å ha ringt i en uke, uten å få prate med noen der, for de hadde visst kontortid, til kl. 13, enten det, eller så trengte de tid, for å forberede noe plott.

    Det som skjedde, var at konsulen der, en dame med mørkt hår, ikke pratet norsk.
    Og hun sa plutselig, at jeg skulle prate med 'Vømø', for hun klarte ikke å uttale navnet.

    Jeg skjønte ikke hvem det var, som hun ringte for meg, og hun oppe og gikk, for å ringe fra et annet rom, så jeg fikk ikke kommunisert noe heller.

    Men det visste seg at 'Vømø' var Øvermo, ambassaderåd, ved ambassaden i London.

    Og da ble kanskje hun fornærmet, siden jeg svarte på engelsk, når konsulen ga meg telefonen, (for konsulen hadde ikke sagt til meg, at jeg skulle få snakke med noen ved ambassaden. Jeg trodde kanskje at jeg skulle få prate med den egentlige konsulen. Og jeg hadde nettopp fått en ny jobb, og firmaet lå i Norwich, så jeg var nøye på å svare på engelsk hjemme, i tilfelle jobben ringte.

    Og siden hun konsulen sa navnet til Øvermo, som 'Vømø', så begynte jo jeg å rote, når jeg skulle skrive opp navnet.
    Jeg var litt stressa, for jeg hadde ny jobb og.
    Dette var det som skjedde, i 2007.

    Og etter en uke etter det ca., så slutta ambassaden å svare meg.
    Men nå var jeg på postkontoret, i the India Building – Corn Exchange, heter det vel, idag, siden det er det nærmeste postkontoret, fra der jeg bor, i Leather Lane, en sidegate til Dale St.

    Og det norske konsulatet i Liverpool, det ligger også i India Building.
    Og da så jeg at Handelsbanken, stod på skiltet, utenfor bygningen.
    (Det er en veldig stor bygning, som tar et kvartal omtrent vel. Noe sånt).

    Men navnet på det norske konsulatet, det hadde de skrevet feil.
    En pinelig fadese for landet Norge, vil jeg si.
    Det stod 'THE ROYAL NORWEGIAN CONSULATF'

    Altså med den siste bokstaven feil.
    Med 'F' istedet for 'E'.
    Det er jo bare kjempedumt!
    Og en skam for Norge, vil jeg si.

    Utenfor denne bygningen, så går alle de viktige forretningsfolka, når de skal røyke, og ser på dumme Norge, som ikke klarer å skrive navnet på konsulatet engang riktig, også ler de av Norge da.


    Og Liverpool, det pleide å være den nest største byen, i det britiske imperiet, for kanskje mindre enn hundre år siden.
    Så i Liverpool, så er det mye businessfolk.
    Den delen av byen, (Water St. vel), som India Building ligger i, minner kanskje litt om City i London.

    Så her er det mye viktige folk, som ser at Norge har et dumt skilt, for konsulatet sitt.
    Så da sender jeg dette til UD, siden ambassaden aldri svarer meg på e-post likevel.
    Men hvis det er meninga, at ambassaden skal ha kontroll på konsulatet i Liverpool, så tviler jeg at de har det.

    Hun dama jeg prata med der, virka som om hu var med på noe 'plott' når hu skulle la meg prate med ambassaden.
    Så et råd fra meg om konsulatet i Liverpool.

    Hvis dere vil prøve å unngå å ha 'mob' på konsulatet, så burde dere ha kanskje helst norske medarbeidere der, som dere kjenner fra før, og vet at dere kan stole på, og ikke britiske damer som ikke klarer å uttale norske navn engang, og ikke klarer å fortelle meg, at nå skal jeg få prate med noen på ambassaden.

    For de kan da ikke forvente det, at jeg skal vite at det er en på ambassaden jeg får prate med, bare fordi hun sier et etternavn til meg.
    Det er jo bare dumt.
    Hun skulle selvfølgelig ha sagt til meg det, at nå får jeg prate med den norske ambassaden.

    Så hadde ikke jeg trodd at den var en engelsk konsul, som jeg skulle få prate med.
    Og dere ser jo hvordan folk det er, som dere lønner, på konsulatet.
    De klarer ikke å passe på at skiltet til konsulatet er riktig en gang, noe som folk som jobber på Rema eller Rimi i Norge klarer, de ringer og fikser skiltet, hvis en av bokstavene slutter å virke sånn at det står 'REM' eller 'RIM', da ringer folk i Norge, til noe firma som fikser skiltet da.

    Men konsulatet deres i Liverpool, de har ingen stolthet på vegne av Norge, så i Liverpool heter det 'NORWEGIAN CONSULATF'.
    Det konsulatet er litt stemoderlige, ovenfor Norge og nordmenn, virker det som for meg.

    Er dere sikker på at det ikke er spioner dere lønner?
    Mvh.
    Erik Ribsskog
    PS.
    Jeg sender med bilder av det nevnte skiltet, som vedlegg





    4 attachments

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    PS.

    Her er vedleggene:

    Photo 4113

    Photo 4114

    Photo 4115

    Photo 4116

  • Fler bilder fra Liverpool

    PS.

    Nå fikk the Landlord byttet termostaten til varmtvannsberederen her da.

    Etter to år!

    Ikke dårlig, typisk britisk effektivitet.

    Hvordan klarte de å holde tyskerne unna, under 1. og 2. verdenskrig?

    Det må ha vært noe sleipe triks, tror jeg.

    Men men.

    Men nå er det ihvertfall varmtvann her da.

    For en gangs skyld, eller utrolig nok.

    Helt utrolig!

    To år!

    Rule Britannia!

    Mvh.

    Erik Ribsskog

    PS 2.

    Her er mer om dette:

  • Jeg sendte en ny e-post til avisen the Mirror







    Google Mail – mirror blog







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    mirror blog





    Erik Ribsskog

    <eribsskog@gmail.com>





    Thu, Sep 3, 2009 at 12:44 PM





    To:

    Nick.Sommerlad@mirror.co.uk



    Hi,

    I'm sorry, I'm from Norway, I don't understand what you mean by 'print out stories for emergencies'.
    What I did, was that I googled my name, and then Google showed me that some of the first links were to another version of my name, on the Mirror's website:

    '


    £500 work at home offer doesn't add up – Investigations

    erik ribbskog said: Richard – columnists like Penman and the Mirror's advertising dept erik ribbskog said: No publication in the land 'investigates' the

    blogs.mirror.co.uk/…/500-work-at-home-offer-doesnt.htmlCachedSimilar

    '

    But now these seem indexed not so high on Google, so it seems that your deleting of posts, has helped.
    I read your part of the Mirror, due to this, and it seems that you are almost like detectives, you and your collegue, to me.

    I have an employment-case against Bertelsmanns Microsoft Scandinavian Product Activation, in Liverpool, from 2005 and 2006, where they used illigal management-methods, that's reinforcement/punishment, and a lot more problems that I've published about.

    I'm also being followed by a crazy billionaire, I think one have to call him, in Norway, Stein Erik Hagen, who's almost like a second king, in Norway, it seems I'm being followed by him.

    The link to the employment-case, is here:

    And I'll forward you an e-mail, that I sent the University of Sunderland, yesterday, explaining about some of the other problems, with the billionaire in Norway, and with Governments in Norway and the UK, if you think you can publish about anything of this.

    Thanks in advance for any help!
    Yours sincerely,
    Erik Ribsskog

    On Thu, Sep 3, 2009 at 12:29 PM, <Nick.Sommerlad@mirror.co.uk> wrote:

    Erik,

    Thanks for your email. I have deleted

    all posts in your name. I can't guarantee it won't happen again but we

    will look out for it. Email me if you have any future problems.

    By the way, had to ask, do you actually

    print out our stories for "emergencies"?

    Regards,

    Nick Sommerlad

    Newsroom

    Daily Mirror

    1 Canada Square

    London E14 5AP

    0207 293 3471

    http://blogs.mirror.co.uk/investigations

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    PS.

    Og her er den e-posten jeg videresendte:







    Google Mail – FW: Complaint to the Chief Executive of the University of Sunderland







    Google Mail



    Erik Ribsskog

    <eribsskog@gmail.com>




    FW: Complaint to the Chief Executive of the University of Sunderland





    Erik Ribsskog

    <eribsskog@gmail.com>





    Thu, Sep 3, 2009 at 12:45 PM





    To:

    Nick.Sommerlad@mirror.co.uk



    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Wed, Sep 2, 2009 at 2:04 PM
    Subject: Re: FW: Complaint to the Chief Executive of the University ofSunderland
    To: David Donkin <david.donkin@sunderland.ac.uk>

    Hi,

    ANSA, (a student-advice organisation in Norway), thought it might have been an 'IELTS-test', they wrote to me in an e-mail.


    I can't remember exactly.


    But I think that the result of this test should perhaps be in my file with you, explaining why I didn't take English-classes, since they didn't want me to, since I got the highest grade, on the test.


    I also saw, after I sent the first e-mail, that you wonder why I quite the studies, before time, in Sunderland.


    This was because of that my study-finance from Norway, was four months delayes, due to that my home-university in Norway, Oslo University College, first wouldn't accept my modules, as part of my bachelor-degree, even if Oslo University College, cooperate, with the University of Sunderland, (and another computer-student from Oslo University College, Brusk, lived next door to my/our flat, at the Forge).


    And this was even after that Oslo University College, had lost my application to Sunderland, that I gave them, around February 2004, and after that they had denied me Erasmus-programme founding, on three occations/applications, and after they had lost an application for study-loan, that they were supposed to send.


    So I didn't get my study-loan, before in January, of 2005, four months after I went to Sunderland.


    So the focus hadn't been that much on the studies, for me, so I had lost control on some of the modules, and the Final Year Project.


    And, I had moved from my rented flat in Oslo, so I didn't have anywhere to move to, after Sunderland.

    So then I thought, that it would be better, to find a job, in February 2005, than to wait, until June 2005, when I would have spent most of the study-loan, then I would have been without money, without a degree, and without a place to live.


    So when we had to move, to another apartment, at the Forge, (for some reason), at the beginning of the last term, in Sunderland, then I thought by myself, that it would have been stupid of me, to move to the new apartment, in the Forge, since I didn't have any fair chance, of completing my studies, anyway, since I was very delayed, due to that I had to contact companies in Norway, to explain why I was late with some loan-payments, every month, and the Home University and the Government Study-finance, I also had to contact all the time, so this was affecting my studies, in a negative way.


    So that's why I went from Sunderland, before the studies were finished, to this long delay with the study-founding, etc.


    (I've also contacted the University of Sunderland, by e-mail, in 2005/2006 and also later, and explained about this delay, and that I wanted to pay the money, for the University, later, and applied for a payback-plan, but I haven't heard anything, after I sent you the payback-plan application, to a kind of tribunal, with you).


    Now, I'm unemployed, so I haven't got that much to pay now.


    But, I try to get my files, from universities and colleges, that I've studied on, since these are with my family, in Norway, where I ended up, working on my uncles farm, with forest-work, around April 2005, after I'd tried to find a job in London etc., before that, but it was tricky, to find both a job and an apartment, abroad, I discovered.


    But my uncle, he exploited me a bit, perhaps, and let me do all the hard work, on the farm, and on my 35th birthday, on 25. July 2005, a team came to the farm, in Larvik, and tried to kill me, (after my uncle and his woman, had gone to an MC-holiday, to Denmark, they know criminals and my uncle, Martin, is a notorious MC-driver, who has been in many accidents, once killing his mate, who sat on as a passenger, on the bike).


    So then I had to go away from Norway again, since these people were so organised, so I didn't know who I could trust in Norway, after that incident, so then I went to the UK again, and ended up in Liverpool, finding a job here, using the last of the money from my study finance, from Sunderland, to pay for the flight to Liverpool, and accomodation at a hostel in Liverpool, before I found a job here, in August 2005.


    But, I've only had low pay-jobs, since I moved to Liverpool, in 2005, I haven't managed to get a well paid job, even if I have been working as a manager in Norway, and even if I've studied computing, for four years, at university-level, in Norway, on NHI (now NITH), and at Oslo University College.


    I was accepted, at the third year, of a British bachelor, in computing, when I went to the University of Sunderland, in 2004.


    So I think I should be able to get a two-year degree, from one of my home-universities in Oslo, making it easier for me, to find a job, if I have a degree, but these university-colleges, seem to make up excuses, for not sending me a two-year degree.


    So I think some mafia, in Norway, connected with my former employer, RIMI/ICA/Stein Erik Hagen, could be messing with me, since Hagen, is well-known to take 'revenge' on, people who quits working in his old company, Rimi.

    Stein Erik Hagen, is like a king, almost in Norway, like a Russian obliark, so I think that police and government in Norway, are afraid of him, so I can't get any of my rights in Norway now, and my old university-colleges, are afraid to help me, and instead makes problems for me, it seems to me.


    This was even if I never spoke even, with Mr. Hagen, when I worked in Rimi, since Rimi then had around 500 shop-managers, and it was far up to the guy on top, Hagen, but he liked to call himselv 'grocer', and not director etc., so he had complete control on everything, in Rimi, so I think he could have a grunge towards me, since I wanted to start studying again, and quit working as a shop manager, in 2002, (due to some problems with higher management, at the Rimi head-quarter, in 2000 and 2001).


    So this is were I'm at now, I'm unemployed, in Liverpool, after having had a couple of low-paid jobs here, and now I'm trying to get my files from university and colleges etc., sent to me, since my family, in Norway, don't want to send me my stuff in Norway, even if I'm here in the UK, as a refugee, I think I have to say, untill the Norwegian government, give me my rights there, that the police there give me help and information, about who it was, the team, who tried to kill me on the farm, and I've also overheard, in 2003, in Oslo, that I was being followed, by the 'mafia'.


    So if the business-man is in the Russian mafia then?

    I can't say exactly, what's going on.


    And the UK police and Home Office, they eighter wont give me my rights, and I'm not allowed to, by the Home Office, to apply to be a refugee, even if I really am, due to that they pretend they think that Norway are in the EU, or something buraucratic, like this.


    So I've sent this to the Prime Ministers Office, who also started acting buraucraticly, so I sent it to the UN, where it is at now.


    So thank you very much, for answering me about these questions.


    I'm not sure exactly, why is it you, who are answering me, when you are Assistant Director Student Recruitment and Business Partnerships, and I sent it to the top of the university, as a complaint, on bad customer-service.


    I think some principal, or something, should have maybe answered this?


    But anyway, I think that, if you look in my file there, with you, then you would find my language-test, and my application and correspondance for a payment-plan, from 2006 and 2007.


    And I'm also looking for some files, for my Final Year Project, in Sunderland, that was stored in an archive, in the class-room, at St. Peters, where that module was being thought, in the Vardy-building there.


    Peter White, thought that module, so he could perhaps find those files, because I spent quite a long time, making those files, for the first assesments, for the Final Year Project, in computing, so those would have been find to have.


    I tried to find them, when I was at the university, in February, I think it was, and spoke with the Gateway, at the city-campus, since when I called to your university, they couldn't find me on your computer, but the Gateway found me, and gave me my student-number.


    But I thinkt the Final Year Project-module, has got a new class-room, since I couldn't find my files there, but perhaps they are in my file there at student-records etc.


    Anyway, many thanks for answering my e-mail, about this!

    Yours sincerely,

    Erik Ribsskog



    On Wed, Sep 2, 2009 at 11:55 AM, David Donkin <david.donkin@sunderland.ac.uk> wrote:


    Dear Erik

    Thanks for your reply.

    I hope I haven't confused the issue too much by using the word 'informal'.

    What I meant to say was that it was not a test that related to a module you

    were registered as studying. We only record the results of modules studied

    on our Student Records System and as a result we are unable to find your

    mark there.

    We have been back to the Department that taught study abroad students to see

    if we could locate your result there but after this length of time since you

    took the test they are unable to find it.

    I know that this may be a disappointing outcome but I can assure you we have

    done everything we can to try to find your mark.

    Regards

    David

    David Donkin

    Assistant Director

    Student Recruitment and Business Partnerships

    University of Sunderland

    Chester Road

    Sunderland

    SR1 3SD

    Tel: +44 191 515 3340

    Mobile 07771 943498

    ________________________________

    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 02 September 2009 09:52

    To: David Donkin

    Subject: Re: FW: Complaint to the Chief Executive of the University

    ofSunderland

    Hi,

    you write that the English-test I took at Sunderland, was an informal one.

    But it wasn't, as I understood it.

    All Study-abroad students had to take this test, in one of the first weeks,

    of the term.

    And test-results were put up, on message-boards, in the language-center

    hall, and only those who had the score 'A', didn't have to take

    English-classes.

    So it was nothing informal with this test, at all, I can't see that I wrote

    that it was an informal test, it was an obligatory test.

    I hope it's easier for you to understand now, this should be piece of cake

    to understand what I mean, for the university.

    Yours sincerely,

    Erik Ribsskog

    On Wed, Sep 2, 2009 at 9:30 AM, David Donkin <david.donkin@sunderland.ac.uk>

    wrote:

    Dear Mr Ribsskog

    Thank you for letting the University know about your recent customer

    support

    experience.

    We take all complaints very seriously indeed and wherever possible

    use them

    as an opportunity to make any needed improvements.

    I am attaching a letter to you that gives the results of my

    investigation

    into your complaint. I hope it adequately explains the issues but

    if

    anything remains unclear please do not hesitate to let me know.

    Regards

    David

    David Donkin

    Assistant Director

    Student Recruitment and Business Partnerships University of

    Sunderland

    Chester Road Sunderland

    SR1 3SD

    Tel: +44 191 515 3340

    Mobile +44 7771 943498