Stikkord: Budsjett

Jeg sendte en ny e-post til Clanchatton

Gmail – Reminder/Fwd: Regarding Token-payments/Fwd: New address

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: Regarding Token-payments/Fwd: New address

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Dec 5, 2011 at 4:13 PM

To:

admin@ccsg.uk.com

Hi,

I can't see that I've recieved a reply to this e-mail, so I'm sending a reminder about this.

Hope this is alright!

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Oct 28, 2011 at 4:13 PM
Subject: Regarding Token-payments/Fwd: New address
To: admin@ccsg.uk.com

Hi,

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I'm stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Aug 30, 2011 at 12:37 PM

Subject: Re: New address
To: Deana Everett <dmiddlehurst@ccsg.uk.com>

Hi,

from earlier correspondence it seems to be: Ref: 34355287

Best regards,

Erik Ribsskog

On Tue, Aug 30, 2011 at 12:22 PM, Deana Everett <dmiddlehurst@ccsg.uk.com> wrote:

Hi

Can you please advise us of our reference number?

Many thanks

Deana

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 30 August 2011 12:18
To: Deana Everett
Subject: New address

Hi,

my new address is:

Azalea Lounge

1-2 Azalea Terrace North

Sunderland

SR2 7ES

5. desember 2011

Jeg sendte en ny e-post til CapQuest

Gmail – Update/Fwd: Regarding your letter from 29/11/Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Update/Fwd: Regarding your letter from 29/11/Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Dec 5, 2011 at 3:59 PM

To:

legal@capquestco.com, queries@capquestco.com

Cc:

client@cccs.co.uk

Bcc:

e-policing.mailbox@northumbria.pnn.police.uk

Hi,

I'm refering to your voicemail, from earlier today, where you ask me to call you ASAP on 0844 249 9494.

Like I've explained to you earlier, I prefer to keep the correspondence in writing, since I then think it's easier to keep track of what has been said.

I forward this e-mail to the CCCS and the Police, since I thinik you are harassing me a bit, since you aren't replying to my e-mails.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sun, Dec 4, 2011 at 11:35 PM

Subject: Regarding your letter from 29/11/Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)
To: legal@capquestco.com

Hi,

I got your letter from 29/11 today, at the hostell I live in now.

I've tried to get back to Capital One, before their time-limits, but because I live in a hostell, and only get the post around once a week, this has been difficult.

I've tried to contact abuse@captialone.com.

But they haven't sent it to the right department at Capital One.

Also your company isn't replying to my e-mail from 30/11, sent to your general enqueriy e-mail address: queries@capquestco.com

So today I'm trying to send to the e-mail address mentioned in your letter, that is legal@capquestco.uk.

I'm on a budget in co-operation with CCCS and offer my creditors a token-payment on £1 a month, untill I find new employement.

I have this arrangement, with my other creditors, so I hope this is alright.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Nov 30, 2011 at 6:14 PM

Subject: Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)
To: queries@capquestco.com

Hi,

now I got a phone call from 0125 257 6417, I see here on my mobile.

I searched that number on Google, and it says it's your number.

Could you please stop calling my mobile and deal with this on e-mail.

Since I think it's better to have the correspondence in writing for later reference.

Hope this is alright!

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 30, 2011 at 1:17 PM

Subject: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)
To: queries@capquestco.com

Hi,

I got a text-message today telling me to contact you quoting Ref: 7597W0.

Is this something to do with Capital One?

I've tried to contact them, (please see the forwarded e-mails).

But they don't have a proper general enquiry e-mail address, so this has been a bit tricky.

Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Nov 21, 2011 at 5:38 PM
Subject: Re: E-mail address Capital One (KMM22164405V93447L0KM)

To: Capital One – Abuse <abuse@capitalone.com>

Hi,

I tried that option earlier today, with the secure messages.

But the website didn't want to let me set up an account for these messages, (for some reason).

I wonder if you have a proper e-mail address which I could send to.

In your last letter, you only gave me seven days, to get back to you.

I live at a lodge, (after two unfair, 'gestapo-like' evictions, in Liverpool and Sunderland), and here I don't get the post more often than once a week, normally.

So I couldn't reply to you within seven days this time.

Just to mention that while I remember this.

Maybe my account with you have been moved to another department due to the delay, from the lodge I live at, (Azalea Lodge), with the post?

This lodge doesn't have a reception and a manager here tickles me, when I stand in the office-door.

(A big guy, which I think is gay).

And it's a small office with often up to four people in.

It's like a meeting then, I think if I go into the office.

And I haven't got a post-rutine explaned.

The week before last, I got a letter by the House Manager, Lorraine.

She said they had been knocking on my door.

I think this sounds strange.

I'm a veteran from the infantery and am used with waking up when there was an alarm.

I think I would have heard knocking on my door.

Perhaps the food doesn't contain enough vitamins, so that staff get small muscles and can't make sound, when knocks?

Beats me.

Just to inform.

I also post about this on my blogg, to explain about my situation as a refugee, in the UK.

Thanks for your e-mail!

Could I please have a 'proper' e-mail address to Capital One?

Regards,

Erik Ribsskog

On Mon, Nov 21, 2011 at 4:37 PM, Capital One – Abuse <abuse@capitalone.com> wrote:

Hello Erik Ribsskog,

Thanks for your message.

If you are a Capital One® customer in the United Kingdom (UK), please go

to www.capitalone.co.uk to enrol your account and send a secure message.

If you are not a Capital One customer but have a question for us, please

call us at 08458 400 400. Representatives are available 24 hours every

day.

Please note, calls to 0845 numbers will be charged at a local rate. The

cost will vary depending on your service provider. Calls may be

recorded/monitored for training purposes.

If you are calling from abroad, please call +44 115 993 8002.

Representatives are available 24 hours every day.

Since regular electronic correspondence is not a secure method of

contacting us and we wish to protect the integrity of account

information, Capital One prefers to discuss personal and

account-specific questions by secure message and telephone rather than

by e-mail. We assure you that all other electronic contact with us such

as viewing statements and making payments is secure.

We look forward to new opportunities to assist you.

Regards,

Capital One

Original Message Follows:

————————

Hi,

I'm trying to get the e-mail address for Capital One, (UK), since it's

expensive to call them from mobile.

Regards,

Erik Ribsskog

The information contained in this e-mail is confidential and/or proprietary

to Capital One and/or its affiliates. The information transmitted herewith

is intended only for use by the individual or entity to which it is

addressed. If the reader of this message is not the intended recipient,

you are hereby notified that any review, retransmission, dissemination,

distribution, copying or other use of, or taking of any action in reliance

upon this information is strictly prohibited. If you have received this

communication in error, please contact the sender and delete the material

from your computer.

5. desember 2011

Jeg sendte en ny e-post til CapQuest

Gmail – Regarding your letter from 29/11/Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Regarding your letter from 29/11/Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 4, 2011 at 11:35 PM

To:

legal@capquestco.com

Hi,

I got your letter from 29/11 today, at the hostell I live in now.

I've tried to get back to Capital One, before their time-limits, but because I live in a hostell, and only get the post around once a week, this has been difficult.

I've tried to contact abuse@captialone.com.

But they haven't sent it to the right department at Capital One.

Also your company isn't replying to my e-mail from 30/11, sent to your general enqueriy e-mail address: queries@capquestco.com

So today I'm trying to send to the e-mail address mentioned in your letter, that is legal@capquestco.uk.

I'm on a budget in co-operation with CCCS and offer my creditors a token-payment on £1 a month, untill I find new employement.

I have this arrangement, with my other creditors, so I hope this is alright.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.comgt;
Date: Wed, Nov 30, 2011 at 6:14 PM

Subject: Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)
To: queries@capquestco.com

Hi,

now I got a phone call from 0125 257 6417, I see here on my mobile.

I searched that number on Google, and it says it's your number.

Could you please stop calling my mobile and deal with this on e-mail.

Since I think it's better to have the correspondence in writing for later reference.

Hope this is alright!

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 30, 2011 at 1:17 PM

Subject: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)
To: queries@capquestco.com

Hi,

I got a text-message today telling me to contact you quoting Ref: 7597W0.

Is this something to do with Capital One?

I've tried to contact them, (please see the forwarded e-mails).

But they don't have a proper general enquiry e-mail address, so this has been a bit tricky.

Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Nov 21, 2011 at 5:38 PM
Subject: Re: E-mail address Capital One (KMM22164405V93447L0KM)

To: Capital One – Abuse <abuse@capitalone.com>

Hi,

I tried that option earlier today, with the secure messages.

But the website didn't want to let me set up an account for these messages, (for some reason).

I wonder if you have a proper e-mail address which I could send to.

In your last letter, you only gave me seven days, to get back to you.

I live at a lodge, (after two unfair, 'gestapo-like' evictions, in Liverpool and Sunderland), and here I don't get the post more often than once a week, normally.

So I couldn't reply to you within seven days this time.

Just to mention that while I remember this.

Maybe my account with you have been moved to another department due to the delay, from the lodge I live at, (Azalea Lodge), with the post?

This lodge doesn't have a reception and a manager here tickles me, when I stand in the office-door.

(A big guy, which I think is gay).

And it's a small office with often up to four people in.

It's like a meeting then, I think if I go into the office.

And I haven't got a post-rutine explaned.

The week before last, I got a letter by the House Manager, Lorraine.

She said they had been knocking on my door.

I think this sounds strange.

I'm a veteran from the infantery and am used with waking up when there was an alarm.

I think I would have heard knocking on my door.

Perhaps the food doesn't contain enough vitamins, so that staff get small muscles and can't make sound, when knocks?

Beats me.

Just to inform.

I also post about this on my blogg, to explain about my situation as a refugee, in the UK.

Thanks for your e-mail!

Could I please have a 'proper' e-mail address to Capital One?

Regards,

Erik Ribsskog

On Mon, Nov 21, 2011 at 4:37 PM, Capital One – Abuse <abuse@capitalone.com> wrote:

Hello Erik Ribsskog,

Thanks for your message.

If you are a Capital One® customer in the United Kingdom (UK), please go

to www.capitalone.co.uk to enrol your account and send a secure message.

If you are not a Capital One customer but have a question for us, please

call us at 08458 400 400. Representatives are available 24 hours every

day.

Please note, calls to 0845 numbers will be charged at a local rate. The

cost will vary depending on your service provider. Calls may be

recorded/monitored for training purposes.

If you are calling from abroad, please call +44 115 993 8002.

Representatives are available 24 hours every day.

Since regular electronic correspondence is not a secure method of

contacting us and we wish to protect the integrity of account

information, Capital One prefers to discuss personal and

account-specific questions by secure message and telephone rather than

by e-mail. We assure you that all other electronic contact with us such

as viewing statements and making payments is secure.

We look forward to new opportunities to assist you.

Regards,

Capital One

Original Message Follows:

————————

Hi,

I'm trying to get the e-mail address for Capital One, (UK), since it's

expensive to call them from mobile.

Regards,

Erik Ribsskog

The information contained in this e-mail is confidential and/or proprietary

to Capital One and/or its affiliates. The information transmitted herewith

is intended only for use by the individual or entity to which it is

addressed. If the reader of this message is not the intended recipient,

you are hereby notified that any review, retransmission, dissemination,

distribution, copying or other use of, or taking of any action in reliance

upon this information is strictly prohibited. If you have received this

communication in error, please contact the sender and delete the material

from your computer.

5. desember 2011

Jeg sendte en ny e-post til Capquest

Gmail – Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Nov 30, 2011 at 6:14 PM

To:

queries@capquestco.com

Hi,

now I got a phone call from 0125 257 6417, I see here on my mobile.

I searched that number on Google, and it says it's your number.

Could you please stop calling my mobile and deal with this on e-mail.

Since I think it's better to have the correspondence in writing for later reference.

Hope this is alright!

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Nov 30, 2011 at 1:17 PM

Subject: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)
To: queries@capquestco.com

Hi,

I got a text-message today telling me to contact you quoting Ref: 7597W0.

Is this something to do with Capital One?

I've tried to contact them, (please see the forwarded e-mails).

But they don't have a proper general enquiry e-mail address, so this has been a bit tricky.

Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Nov 21, 2011 at 5:38 PM
Subject: Re: E-mail address Capital One (KMM22164405V93447L0KM)

To: Capital One – Abuse <abuse@capitalone.com>

Hi,

I tried that option earlier today, with the secure messages.

But the website didn't want to let me set up an account for these messages, (for some reason).

I wonder if you have a proper e-mail address which I could send to.

In your last letter, you only gave me seven days, to get back to you.

I live at a lodge, (after two unfair, 'gestapo-like' evictions, in Liverpool and Sunderland), and here I don't get the post more often than once a week, normally.

So I couldn't reply to you within seven days this time.

Just to mention that while I remember this.

Maybe my account with you have been moved to another department due to the delay, from the lodge I live at, (Azalea Lodge), with the post?

This lodge doesn't have a reception and a manager here tickles me, when I stand in the office-door.

(A big guy, which I think is gay).

And it's a small office with often up to four people in.

It's like a meeting then, I think if I go into the office.

And I haven't got a post-rutine explaned.

The week before last, I got a letter by the House Manager, Lorraine.

She said they had been knocking on my door.

I think this sounds strange.

I'm a veteran from the infantery and am used with waking up when there was an alarm.

I think I would have heard knocking on my door.

Perhaps the food doesn't contain enough vitamins, so that staff get small muscles and can't make sound, when knocks?

Beats me.

Just to inform.

I also post about this on my blogg, to explain about my situation as a refugee, in the UK.

Thanks for your e-mail!

Could I please have a 'proper' e-mail address to Capital One?

Regards,

Erik Ribsskog

On Mon, Nov 21, 2011 at 4:37 PM, Capital One – Abuse <abuse@capitalone.com> wrote:

Hello Erik Ribsskog,

Thanks for your message.

If you are a Capital One® customer in the United Kingdom (UK), please go

to www.capitalone.co.uk to enrol your account and send a secure message.

If you are not a Capital One customer but have a question for us, please

call us at 08458 400 400. Representatives are available 24 hours every

day.

Please note, calls to 0845 numbers will be charged at a local rate. The

cost will vary depending on your service provider. Calls may be

recorded/monitored for training purposes.

If you are calling from abroad, please call +44 115 993 8002.

Representatives are available 24 hours every day.

Since regular electronic correspondence is not a secure method of

contacting us and we wish to protect the integrity of account

information, Capital One prefers to discuss personal and

account-specific questions by secure message and telephone rather than

by e-mail. We assure you that all other electronic contact with us such

as viewing statements and making payments is secure.

We look forward to new opportunities to assist you.

Regards,

Capital One

Original Message Follows:

————————

Hi,

I'm trying to get the e-mail address for Capital One, (UK), since it's

expensive to call them from mobile.

Regards,

Erik Ribsskog

The information contained in this e-mail is confidential and/or proprietary

to Capital One and/or its affiliates. The information transmitted herewith

is intended only for use by the individual or entity to which it is

addressed. If the reader of this message is not the intended recipient,

you are hereby notified that any review, retransmission, dissemination,

distribution, copying or other use of, or taking of any action in reliance

upon this information is strictly prohibited. If you have received this

communication in error, please contact the sender and delete the material

from your computer.

30. november 2011

Jeg sendte en ny e-post til United Utilities

Gmail – FW: Your Response from United Utilities

Erik Ribsskog

<eribsskog@gmail.com>

FW: Your Response from United Utilities

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Nov 30, 2011 at 4:07 PM

To:

Customer Services <Customer.Services@uuplc.co.uk>

Hi,

with the e-mail on 26/11, I attached a picture of a receipt for £2.

Which I paid with the United Utilities Payment-card, on 26/11.

Could you please acknowledge that you understand this.

Also I now live in Sunderland, and not in Liverpool, but I found a shop that accepted the PayZone card, on Saturday, (after the problems with Londis).

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Customer Relations <CustomerRelationsDONOTREPLY@uuplc.co.uk>

Date: Wed, Nov 30, 2011 at 3:57 PM
Subject: FW: Your Response from United Utilities
To: eribsskog@gmail.com

Dear Mr Ribsskog

Thank you for taking the time to contact

us through our website on 25 November 2011 and

26 November 2011. I am sorry that you

have had to contact us regarding your payment card and payment plan.

Please be advised that as a company we

are given 10 working days to reply to our customers when they contact us. I can

confirm that a payment card was issued on the 12 November 2011 and I would like

to apologise for the delay in receiving this.

I have sent you a copy of your payment

schedule today for your reference, this will be sent to you within the next 10

working days. Please be advised that this plan needs to be brought back up to

date to avoid any further debt recovery on the account.

I note from your most recent

correspondence that you state that our staff at the Londis shop have lied to

you. I must make you aware that United Utilities are not employed to work in

any Londis shops.

I have enclosed a copy of the nearest

Payzone outlets to you for you to make payment at.

Outlet

Name

Address

Post

Code

Titherbarn News

2-4 Tithebarn Street

L2 2DP

Newz 4 U

8 Dale Street

L2 4TZ

J News

36A Dale

Street

L2 5SF

I have replied to you in line with Stage

1 of our complaints procedure. If you would like any information about

this reply, please call me on 0845 309 3003 (Select Option 2). Our office

is open Monday to Friday from 9.00 am to 5.00 pm. Alternatively, If you

would prefer to contact us by email please use the ‘Contact Us’

facility on the United Utilities website as the email address this reply is

sent from does not accept incoming emails.

I trust the information provided will be

of assistance to you. For a copy of our complaints procedure, please

click on this link http://www.unitedutilities.com/Documents/Our_complaints_procedure.pdf.

Yours sincerely

Rachel Metcafe

Case Owner

Customer Relations Department

Website: www.unitedutilities.com

If you

are unable to view PDF documents you can download the required software from

this website: http://get.adobe.com/uk/reader/

When you supplied your email address and emailed us you

acknowledged and agreed that we may treat specific actions by you, such as

sending us an email, or supplying us with an email address for customer service

to respond to you, as a request that we may, where necessary, communicate in

our response personal and/or account information by unencrypted email. We

take reasonable precautions to protect your information, however you should

understand that "perfect security" does not exist on the internet or

on email networks and that use of these mediums involves some level of risk to

you.

If you would prefer to contact us using a more secure

method, please do so by:

Calling: 0845 309 3003

Writing to:

United

Utilities,

PO

Box 453,

Warrington

WA55

1SE

========================================================================================================================



The information contained in this e-mail is intended only

for the individual to whom it is addressed. It may contain

legally privileged or confidential information or otherwise

be exempt from disclosure. If you have received this Message

in error or there are any problems, please notify the sender 

immediately and delete the message from your computer. You

must not use, disclose, copy or alter this message for any

unauthorised purpose. Neither United Utilities Group PLC nor

any of its subsidiaries will be liable for any direct, special,

indirect or consequential damages as a result of any virus being 

passed on, or arising from the alteration of the contents of

this message by a third party.

 

United Utilities Group PLC, Haweswater House, Lingley Mere

Business Park, Lingley Green Avenue, Great Sankey,

Warrington, WA5 3LP

Registered in England and Wales. Registered No 6559020

 

www.unitedutilities.com

www.unitedutilities.com/subsidiaries

========================================================================================================================

30. november 2011

Jeg sendte en ny e-post angående Capital One

Gmail – Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Nov 30, 2011 at 1:17 PM

To:

queries@capquestco.com

Hi,

I got a text-message today telling me to contact you quoting Ref: 7597W0.

Is this something to do with Capital One?

I've tried to contact them, (please see the forwarded e-mails).

But they don't have a proper general enquiry e-mail address, so this has been a bit tricky.

Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Nov 21, 2011 at 5:38 PM
Subject: Re: E-mail address Capital One (KMM22164405V93447L0KM)

To: Capital One – Abuse <abuse@capitalone.com>

Hi,

I tried that option earlier today, with the secure messages.

But the website didn't want to let me set up an account for these messages, (for some reason).

I wonder if you have a proper e-mail address which I could send to.

In your last letter, you only gave me seven days, to get back to you.

I live at a lodge, (after two unfair, 'gestapo-like' evictions, in Liverpool and Sunderland), and here I don't get the post more often than once a week, normally.

So I couldn't reply to you within seven days this time.

Just to mention that while I remember this.

Maybe my account with you have been moved to another department due to the delay, from the lodge I live at, (Azalea Lodge), with the post?

This lodge doesn't have a reception and a manager here tickles me, when I stand in the office-door.

(A big guy, which I think is gay).

And it's a small office with often up to four people in.

It's like a meeting then, I think if I go into the office.

And I haven't got a post-rutine explaned.

The week before last, I got a letter by the House Manager, Lorraine.

She said they had been knocking on my door.

I think this sounds strange.

I'm a veteran from the infantery and am used with waking up when there was an alarm.

I think I would have heard knocking on my door.

Perhaps the food doesn't contain enough vitamins, so that staff get small muscles and can't make sound, when knocks?

Beats me.

Just to inform.

I also post about this on my blogg, to explain about my situation as a refugee, in the UK.

Thanks for your e-mail!

Could I please have a 'proper' e-mail address to Capital One?

Regards,

Erik Ribsskog

On Mon, Nov 21, 2011 at 4:37 PM, Capital One – Abuse <abuse@capitalone.com> wrote:

Hello Erik Ribsskog,

Thanks for your message.

If you are a Capital One® customer in the United Kingdom (UK), please go

to www.capitalone.co.uk to enrol your account and send a secure message.

If you are not a Capital One customer but have a question for us, please

call us at 08458 400 400. Representatives are available 24 hours every

day.

Please note, calls to 0845 numbers will be charged at a local rate. The

cost will vary depending on your service provider. Calls may be

recorded/monitored for training purposes.

If you are calling from abroad, please call +44 115 993 8002.

Representatives are available 24 hours every day.

Since regular electronic correspondence is not a secure method of

contacting us and we wish to protect the integrity of account

information, Capital One prefers to discuss personal and

account-specific questions by secure message and telephone rather than

by e-mail. We assure you that all other electronic contact with us such

as viewing statements and making payments is secure.

We look forward to new opportunities to assist you.

Regards,

Capital One

Original Message Follows:

————————

Hi,

I'm trying to get the e-mail address for Capital One, (UK), since it's

expensive to call them from mobile.

Regards,

Erik Ribsskog

The information contained in this e-mail is confidential and/or proprietary

to Capital One and/or its affiliates. The information transmitted herewith

is intended only for use by the individual or entity to which it is

addressed. If the reader of this message is not the intended recipient,

you are hereby notified that any review, retransmission, dissemination,

distribution, copying or other use of, or taking of any action in reliance

upon this information is strictly prohibited. If you have received this

communication in error, please contact the sender and delete the material

from your computer.

30. november 2011

Jeg fikk en ny e-post fra Swalec

Gmail – Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]

Erik Ribsskog

<eribsskog@gmail.com>

Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]

Swalec

<customerservice@swalec.co.uk>

Tue, Nov 29, 2011 at 3:41 PM

Reply-To:

customerservice@swalec.co.uk

To:

eribsskog@gmail.com

Dear Mr Ribsskog

Thank you for your email and I am sorry for the delay in responding.

I have reset your payment arrangement for you. Your first payment for £1.00 will be taken by direct debit on the 28th December 2011.

I hope this is in order for you but if I can be of any further assistance please do not hesitate to contact me on 01738 453898.

Kind Regards

Leighann Whyte

Customer Service

–Original Message–
From: eribsskog@gmail.com
Date: 24/11/2011 19:42:13
To: customerservice@swalec.co.uk
Subject: Regarding token-payments/Fwd: SWALEC query: Your final bill [#3173013]

Hi,

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I'm stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Swalec <customerservice@swalec.co.uk>
Date: Wed, Oct 5, 2011 at 10:00 AM
Subject: Re: SWALEC query: Your final bill [#3173013]
To: eribsskog@gmail.com

Dear Mr Ribsskog,

Thank you for your email, I can confirm that I can arrange a payment plan for you to pay the balance of £40.24 at £5 a month. To do this can you please confirm the bank account details to be used and the date you would like the payments to be made each month.

Kind Regards

Tracy Adam

Customer Service

–Original Message–
From: eribsskog@gmail.com
Date: 03/10/2011 14:02:15
To: customerservice@swalec.co.uk
Subject: SWALEC query: Your final bill

Message:

Hi, I was wondering if it's ok if I pay the arrears, (of around £40), with a five pound a month direct debit, starting from next month, (since I'm unemployed and on a budget in co-operation with the CCCS). Hope this is alright! Yours sincerely, Erik Ribsskog

Topic : Your final bill
Email : eribsskog@gmail.com
Name : Erik Ribsskog
Phone: 07905206018
Postcode : SR2 7ES
Address Line 1 : Azalea Lodge, 1-2 Azalea Terrace North

The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.

Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119

www.scottish-southern.co.uk

**********************************************************************
The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE plc
Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
Registered in Scotland No. SC117119
www.sse.com

**********************************************************************

Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119

www.scottish-southern.co.uk

**********************************************************************

The information in this email is confidential and may be legally privileged. It may not represent the views of the SSE Group. It is intended solely for the addressees. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.

SSE plc

Registered Office: Inveralmond House 200 Dunkeld Road Perth PH1 3AQ

Registered in Scotland No. SC117119

www.sse.com

**********************************************************************

29. november 2011

Jeg sendte en ny e-post til United Utilities

Gmail – Update/Fwd: Reminder/Fwd: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376

Erik Ribsskog

<eribsskog@gmail.com>

Update/Fwd: Reminder/Fwd: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Nov 25, 2011 at 6:22 PM

To:

Customer.Services@uuplc.co.uk

Hi,

I got the post now, on my door, here at the hostell.

Your letter is from 14/11.

It says I have to pay £1 on 4/11, (which is _before_ the date of the letter).

And then £1 again before 4/12.

What I'll do is that I'll pay £2 in the Londis-shop, tomorrow or on Monday.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Nov 25, 2011 at 1:21 PM
Subject: Reminder/Fwd: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk

Hi,

I still haven't got my new card in the post.

I live in a hostell, where I only get the post around once a week.

So I wondered if you could please update me about this, on e-mail, since today is a payment-date, for the token-payments.

So since I haven't recieved a new payment-card, (like the local 'immigrant-shop' here, Londis, said I needed, since they are the only ones who accept that card), I send this e-mail.

Hope you can reply this time.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 9, 2011 at 3:31 PM
Subject: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376

To: Customer.Services@uuplc.co.uk

Hi,

I went to my local shop, (Londis in Ashbrooke), the other day, to pay the token-payment.

But they told me that the magnet-strip on the card didn't work.

Could you please send me new card?

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Oct 18, 2011 at 4:15 PM

Subject: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk

Hi,

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

So I'm going to pay you £1 a month, from next month.

This e-mail I send insted of a token-payment, for this month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Sep 1, 2011 at 1:13 PM
Subject: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk

Hi,

I just wanted to inform you about that I moved from my old address, in 5 Leather Lane, Liverpool, L2 2AE, on 17/8.

I'm currently un-employed and on a budget with the CCCS, so I was wondering if it's ok that I pay you token-payments, each month, since I have arrears with you, untill I get a new job.

(I pay the other companies I owe money £5 a month, untill I find a new job).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

25. november 2011

Jeg sendte en ny e-post til Buchanan

Gmail – RE: FAO: Mr Erik Ribsskog Ref: B13953119

Erik Ribsskog

<eribsskog@gmail.com>

RE: FAO: Mr Erik Ribsskog Ref: B13953119

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Nov 25, 2011 at 3:02 PM

To:

Administration Mailbox <administration@bcwgroup.com>

Hi,

here is my offer again:

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I'm stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Thank you very much for your e-mail!

Best regards,

Erik Ribsskog

On Fri, Nov 25, 2011 at 2:24 PM, Administration Mailbox <administration@bcwgroup.com> wrote:

Dear Mr Ribsskog,

Thank you for your Email.

I would advise that the arrangement failed as payment was not received on the date it was due.

Please forward your income and expenditure details with your offer of payment by return Email to allow us to consider your payment proposal.

Should you require any further assistance, do not hesitate to reply to this Email or call us on 0844 571 4052.

Kind Regards

Administration Department

From: Erik Ribsskog

Sent: 24 November 2011 11:53:53
To: ReplyNow Mailbox
Subject: Re: FAO: Mr Erik Ribsskog Ref: B13953119

Hi,

I'm on a budget, so I don't want to make expensive phone-calls.

So I want to deal with this in writing.

I've sent you an e-mail about my budget, which you haven't replied to, on 15/11 which you haven't replied to, as far as I can see.

So this e-mail is also a reminder.

Regards,

Erik Ribsskog

PS.

Here is my e-mail from 15/11 again:

fromErik Ribsskog eribsskog@gmail.com

toadministration@bcwgroup.com

dateTue, Nov 15, 2011 at 4:43 PM

subjectUpdate regarding token-payments/Fwd: New address
mailed-bygmail.com

hide details 4:43 PM (0 minutes ago)

Hi,

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I'm stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

On Tue, Nov 22, 2011 at 3:49 PM, <replynow@bcwgroup.com> wrote:

Dear Mr Erik Ribsskog,

This is an urgent message from Buchanan Clark and Wells.

We have been attempting to contact you as we require to speak with you as soon as possible.

Could you please contact us on 0844 571 4052 quoting this unique reference number B13953119, or alternatively reply to this email with a contact telephone number and we will arrange for someone to contact you urgently.

Thank you

Buchanan Clark & Wells

*********************************************************************************

All of the information contained in this e-mail is confidential and may be

legally privileged. It is intended for the recipient only and access by anyone
else is unauthorised. If you are not the intended recipient then you must not
disclose, use, distribute, print or copy this e-mail.

If you have received this e-mail as the result of a transmission, addressing
or related error please notify the sender by replying to the e-mail. In
addition, please delete all records of the message from your computer.

Any opinions, conclusions and/or other information in this message not
relating to the official business of BCW Group shall be understood and
neither given nor endorsed by it. Neither the author of this message nor their

employers accept any legal responsibility for the contents of the message.

Sunday Times "Top 100 Companies to Work For" 2004, 2006, 2010 & 2011

Best 100 Workplaces UK

Europe's 500 – Entrepreneurs for Growth

Registered Company: BCW Group
Place of Registration: Scotland
Registration Number: SC223606
Registered Address: 24 George Square, Glasgow, G2 1EG

*******************************************************************************

Administration

Mailbox, – BCW Group
Part

of Gothia Financial Group AS

:

+44 (0)141 221 4567 (Reception)
Extension: Mob:

:administration@bcwgroup.com

:http://www.bcwgroup.com

25. november 2011

Jeg sendte en ny e-post til United Utilities

Gmail – Reminder/Fwd: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Nov 25, 2011 at 1:21 PM

To:

Customer.Services@uuplc.co.uk

Hi,

I still haven't got my new card in the post.

I live in a hostell, where I only get the post around once a week.

So I wondered if you could please update me about this, on e-mail, since today is a payment-date, for the token-payments.

So since I haven't recieved a new payment-card, (like the local 'immigrant-shop' here, Londis, said I needed, since they are the only ones who accept that card), I send this e-mail.

Hope you can reply this time.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Nov 9, 2011 at 3:31 PM
Subject: Problems with Payment-card/Fwd: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk

Hi,

I went to my local shop, (Londis in Ashbrooke), the other day, to pay the token-payment.

But they told me that the magnet-strip on the card didn't work.

Could you please send me new card?

Best regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Oct 18, 2011 at 4:15 PM

Subject: Regarding token-payments/Fwd: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk

Hi,

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

So I'm going to pay you £1 a month, from next month.

This e-mail I send insted of a token-payment, for this month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Sep 1, 2011 at 1:13 PM
Subject: Customer Account Number: 409 563 4376
To: Customer.Services@uuplc.co.uk

Hi,

I just wanted to inform you about that I moved from my old address, in 5 Leather Lane, Liverpool, L2 2AE, on 17/8.

I'm currently un-employed and on a budget with the CCCS, so I was wondering if it's ok that I pay you token-payments, each month, since I have arrears with you, untill I get a new job.

(I pay the other companies I owe money £5 a month, untill I find a new job).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

25. november 2011