johncons

Stikkord: E-post

  • Jeg sendte en e-post til ICO

    Erik Ribsskog


    Our Ref : 16046008

    Erik Ribsskog Mon, Sep 1, 2014 at 2:56 PM

    To: casework@ico.org.uk
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    ———- Forwarded message ———-
    From: Customer Contact <customer.contact@financial-ombudsman.org.uk>
    Date: Thu, Aug 28, 2014 at 11:08 AM
    Subject: Our Ref : 16046008
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Mr RIbsskog

    Your complaint

    Thank you for contacting us. We will reply as soon as possible – but
    within three weeks.

    If you need to get in touch before then, please use your reference, 16046008.

    If you want to send us any additional information, there’s no need to
    send original documents.

    Yours sincerely

    Muhammad Mojid| CCD Administrator (CCD) | Financial Ombudsman Service
    | Tel No: 020 7093 5500 | Fax: 020 7093 5501
    Exchange Tower, London, E14 9SR

    —–Original Message—–
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 25 August 2014 01:53
    To: casework@ico.org.uk
    Cc: CollectionsAccountReview@virginmedia.co.uk; CISAS; Q&A
    Subject: New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842

    Hi,

    here is a new letter, from Virgin, (from 20/8), to do with this case,
    that I attach a scanned copy of.

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Aug 23, 2014 at 1:56 AM
    Subject: Update/Fwd: Ofcom reference: 1-266978842
    To: casework@ico.org.uk
    Cc: CISAS <CISAS@idrs.ltd.uk>, post <post@mfa.no>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, she <she@topdanmark.dk>, Politikk
    Høyre <politikk@hoyre.no>, Akademikerforbundet
    <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>,
    Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “emb.london”
    <emb.london@mfa.no>

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Aug 23, 2014 at 1:49 AM
    Subject: Re: Ofcom reference: 1-266978842
    To: CISAS <CISAS@idrs.ltd.uk>
    Cc: post <post@mfa.no>, Legal LSC <legal.lsc@legalservices.gov.uk>,
    she <she@topdanmark.dk>, Politikk Høyre <politikk@hoyre.no>,
    Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer
    Service <csc@lht.co.uk>, Runcorn Office <runcornoffice@taroe.org>,
    Info <info@tpas.org.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    thank you for your e-mail!

    This case is now with ICO, (casework@ico.org.uk), so I guess, that we
    should perhaps wait for them, to finish with their case-work, before I
    e.g. escalate to you.

    I hope this is alright!

    Best regards,

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Erik Ribsskog
    ________________________________
    Response from ICO regarding Virgin Media[Ref. RFA0550287]
    ________________________________ Erik Ribsskog Sat, Aug 23, 2014 at
    12:05 AM
    To: casework@ico.org.uk
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Bcc: post , Legal LSC , she , Politikk Høyre , Akademikerforbundet ,
    LHT Customer Service , Runcorn Office , Info , Bjørn Ribsskog , admin
    , ITCGM- Norwegian Consulate , “hv-02.kontakt” ,
    “anne-kathrine.skodvin” , “post@nav.no” , “steve.rotheram.mp” ,
    complaint.info
    Hi,

    I don’t understand why I have to send about this, with ‘snail-mail’.

    E-mails should be fine enough.

    Virgin don’t have a general enquiery e-mail-address, on their website.

    So I then think I don’t have to exhaust their internal complaint procedure.

    Since Virgin then sends a message, that they don’t want correspondence, I think.

    (By not having their general enquiery e-mail address on their website).

    So I would have wanted a second opinion, to do with this complaint, please.

    So if you could please escalate, this complaint, to your line-manager.

    Thanks in advance for any help with this!

    Best regards,

    Erik Ribsskog

    On Thu, Aug 14, 2014 at 11:33 AM,  <casework@ico.org.uk> wrote:
    > 14 August 2014
    >
    >
    >
    > Case Reference Number RFA0550287
    >
    >
    >
    > Dear Mr Ribsskog
    >
    > Thank you for your correspondence dated 4 August 2014 regarding Virgin
    > Media.
    >
    > Your concerns
    >
    > I understand from your correspondence that you have received an email
    > from Virgin Media that suggests an account has been set up in your
    > name; you then received an email to say that the contact email address has been changed.
    >
    > Our response
    >
    > For us to consider this matter further you would need to make your
    > complaint in writing to Virgin Media and inform them of the specific
    > reasons for your complaint, we require evidence that this has been
    > done and that you have allowed them a certain amount of time in which to respond.
    >
    > The contact details for Virgin Media are as follows:
    >
    > Virgin Media Limited
    > Media House
    > Bartley Wood Business Park
    > Hook
    > Hampshire
    > RG27 9UP
    >
    > It may be beneficial for you to send your correspondence by recorded
    > delivery, this would evidence that Virgin Media have received your
    > complaint. We would say to allow them 28 days in which to respond.
    >
    > If you do not receive a response from Virgin Media in this timeframe,
    > you may wish to bring this matter back to us.
    >
    > Yours sincerely
    >
    > Sarah Timperley – Case Officer
    > Information Commissioner’s Office
    > Telephone: 01625 545508
    >
    >
    >
    >
    > ____________________________________________________________________
    >
    >
    > The ICO’s mission is to uphold information rights in the public
    > interest, promoting openness by public bodies and data privacy for individuals.
    >
    > If you are not the intended recipient of this email (and any
    > attachment), please inform the sender by return email and destroy all copies.
    > Unauthorised access, use, disclosure, storage or copying is not permitted.
    > Communication by internet email is not secure as messages can be
    > intercepted and read by someone else. Therefore we strongly advise you
    > not to email any information, which if disclosed to unrelated third
    > parties would be likely to cause you distress. If you have an enquiry
    > of this nature please provide a postal address to allow us to communicate with you in a more secure way.
    > If you want us to respond by email you must realise that there can be
    > no guarantee of privacy.
    > Any email including its content may be monitored and used by the
    > Information Commissioner’s Office for reasons of security and for
    > monitoring internal compliance with the office policy on staff use.
    > Email monitoring or blocking software may also be used. Please be
    > aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.
    > The Information Commissioner’s Office cannot guarantee that this
    > message or any attachment is virus free or has not been intercepted
    > and amended. You should perform your own virus checks.
    > __________________________________________________________________
    >
    > Information Commissioner’s Office, Wycliffe House, Water Lane,
    > Wilmslow, Cheshire, SK9 5AF
    > Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk‘.

    On Tue, Aug 12, 2014 at 10:59 AM, CISAS <CISAS@idrs.ltd.uk> wrote:
    > Dear Mr Ribsskog,
    >
    >
    >
    > Thank you for your email. Please note that in order to maintain our
    > impartiality, we can only advise you about the process of our scheme.
    >
    >
    >
    > CISAS is an Ofcom-approved redress scheme which individuals and small
    > businesses of up to 10 employees (customers) can use to settle
    > disputes with telecommunications providers that are subscribers to the
    > scheme. CISAS can only consider complaints about communication
    > services, billing and customer services issues between service
    > providers and their customers. Please refer to the Information for
    > Customers guide for examples of the types of disputes that we are unable to deal with.
    >
    >
    >
    > To use our service you must make a formal application after you have
    > exhausted Virgin’s complaints procedure. Applications can be made
    > through our website. Alternatively you can submit your application by email or post.
    >
    >
    >
    > We are unable to take on a complaint unless you can show that you have
    > been in dispute with the company for a minimum of 8 weeks (but no more
    > than 12 months). However if the company has provided you with their
    > final response, you can make an application to use CISAS immediately.
    >
    >
    >
    > You can also contact Virgin on;
    >
    >
    >
    > Caroline Probert
    >
    > Virgin media
    >
    > Po Box 333
    >
    > Matrix Court
    >
    > Swansea
    >
    > SA7 9BB
    >
    >
    >
    > Email: TacticalTeam@virginmedia.co.uk
    >
    >
    >
    > We hope you are able to settle your complaint directly with the
    > company as soon as possible, however if the matter remains unresolved
    > (and you feel your complaint falls within the scope of the scheme),
    > please submit an application along with your supporting documents in due course.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > CISAS
    >
    > www.cisas.org.uk
    >
    >
    >
    >
    >
    >
    >
    > —–Original Message—–
    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    > Sent: 05 August 2014 17:42
    > To: OCCtelecoms
    > Cc: CISAS
    > Subject: Re: Ofcom reference: 1-266978842
    >
    >
    >
    > Hi,
    >
    >
    >
    > thank you for your e-mail!
    >
    >
    >
    > I send a copy-email to the internet adjudicator then.
    >
    >
    >
    > I tried to look more at Virgins website now, and had a chat with Phil.
    >
    >
    >
    > But when I tried to call the mobile-number he mentioned, then it
    > wasn’t free, (anyway), and I’m out of credit on my mobile, since I
    > haven’t gotten my jobseekers allowance lately.
    >
    >
    >
    > And I attach a copy of the conversation with Phil.
    >
    >
    >
    > I think it’s strange they don’t have an e-mail-address.
    >
    >
    >
    > I used to be with BT Broadband, (from 2006 to 2011), and they were
    > possible to e-mail.
    >
    >
    >
    > But when I moved to Sunderland, in 2011, then BT sent me a cheque, for
    > around £150, I think.
    >
    >
    >
    > So they must have double-charged me, for some months, I think.
    >
    >
    >
    > And then discovered this, later.
    >
    >
    >
    > I really wanted to use a credit they had.
    >
    >
    >
    > But I think what happened was that BT double-charged me instead.
    >
    >
    >
    > So like some sharia, or something?
    >
    >
    >
    > So BT freaked me out, I have to say.
    >
    >
    >
    > And that’s why I chosed Virgin now.
    >
    >
    >
    > But if I’d known they don’t use e-mail, then I would have chosen Talk
    > Talk, (or another internet-supplier), I think.
    >
    >
    >
    > Just to try to update.
    >
    >
    >
    > Thanks again for the e-mail.
    >
    >
    >
    > Best regards,
    >
    >
    >
    > Erik Ribsskog
    >
    >
    >
    >
    >
    > On Mon, Aug 4, 2014 at 1:39 PM, OCCtelecoms <OCCtelecoms@ofcom.org.uk>
    > wrote:
    >
    >> Ofcom reference: 1-266978842
    >
    >>
    >
    >>
    >
    >>
    >
    >> 04 August 2014
    >
    >>
    >
    >>
    >
    >>
    >
    >> Dear Mr Ribsskog
    >
    >>
    >
    >>
    >
    >>
    >
    >> Thank you for contacting Ofcom about Virgin Media Ltd.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Although we are unable to get involved in individual disputes, I
    >
    >> realise that you have approached us for help and will explain how you
    >
    >> can progress your complaint.
    >
    >>
    >
    >>
    >
    >>
    >
    >> If you have already contacted Virgin Media Ltd and feel you have been
    >
    >> dealt with poorly or unreasonably, you can ask them to take your
    >
    >> complaint to a higher level. You can find out how to do this from
    >> your
    >
    >> service provider’s code of practice. This should detail their full
    >
    >> complaints procedure and will be available through its website and
    >
    >> customer services. Some service providers also print complaint
    >> information on the back of their phone bills.
    >
    >>
    >
    >>
    >
    >>
    >
    >> You are likely to resolve your dispute by following the complaints
    >
    >> procedure, but if you exhaust this and remain unhappy, you should ask
    >
    >> your service provider to send you a letter outlining their final
    >
    >> position. This is known as a ‘deadlock’ letter.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Once you have received a deadlock letter, you may be able to take
    >> your
    >
    >> dispute to an Alternative Dispute Resolution (ADR) scheme. You can
    >
    >> also take your dispute to an ADR scheme if it remains unresolved 8
    >
    >> weeks after you first complained.
    >
    >>
    >
    >>
    >
    >>
    >
    >> An ADR scheme is an important piece of consumer protection which
    >> every
    >
    >> service provider has to belong to. They are free and independent
    >
    >> services available to residential or small business (up to 10
    >> employees) customers.
    >
    >> Service providers must abide by an ADR’s decision, but if you are
    >
    >> dissatisfied with the outcome you are free to consider legal action.
    >
    >>
    >
    >>
    >
    >>
    >
    >> For information, Virgin Media Ltd is a member of the Communications
    >
    >> and Internet Services Adjudication Scheme (CISAS) for the purpose of
    >
    >> ADR. You can contact CISAS at:
    >
    >>
    >
    >>
    >
    >>
    >
    >> CISAS
    >
    >>
    >
    >> International Dispute Resolution Centre
    >
    >>
    >
    >> 70 Fleet Street
    >
    >>
    >
    >> London
    >
    >>
    >
    >> EC4Y 1EU
    >
    >>
    >
    >>
    >
    >>
    >
    >> Phone: 020 7520 3827
    >
    >>
    >
    >> Email: info@cisas.org.uk
    >
    >>
    >
    >> Website: www.cisas.org.uk.
    >
    >>
    >
    >>
    >
    >>
    >
    >> With regards to the quality of customer service given by your
    >
    >> provider, whilst this does not fall under our remit, it is in a
    >
    >> provider’s own interest to treat their customers well. Additionally,
    >
    >> we record all of the complaints we receive, so can identify issues of
    >> general consumer concern.
    >
    >> If we notice a particular increase in similar complaints against the
    >
    >> same provider, we may raise this with them for internal review.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I hope you find this information helpful and can confirm that I have
    >
    >> recorded details of your experience. If you need more advice, you can
    >
    >> visit our website at: www.ofcom.org.uk or phone the Consumer Contact
    >
    >> Team on: 0300
    >
    >> 123 3333 or 020 7981 3040. You should quote the reference number at
    >
    >> the top of this letter.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Yours sincerely
    >
    >>
    >
    >>
    >
    >>
    >
    >> Charlotte Sperry
    >
    >>
    >
    >> Consumer Contact Team
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >> ________________________________
    >
    >>
    >
    >> *********************************************************************
    >> *
    >
    >> ********************************************
    >
    >> For more information visit www.ofcom.org.uk
    >
    >>
    >
    >> This email (and any attachments) is confidential and intended for the
    >
    >> use of the addressee only.
    >
    >>
    >
    >> If you have received this email in error please notify the originator
    >
    >> of the message and delete it from your system.
    >
    >>
    >
    >> This email has been scanned for viruses. However, you open any
    >
    >> attachments at your own risk.
    >
    >>
    >
    >> Any views expressed in this message are those of the individual
    >> sender
    >
    >> and do not represent the views or opinions of Ofcom unless expressly
    >
    >> stated otherwise.
    >
    >> *********************************************************************
    >> *
    >
    >> ********************************************
    >
    > Confidentiality and Disclaimer Notice
    >
    > Unless otherwise agreed expressly in writing by an authorised employee
    > of IDRS Ltd, this communication is to be treated as confidential and
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    > IDRS Ltd may monitor email traffic data and also the content of email
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    > WARNING: Computer viruses can be transmitted by Email. IDRS Ltd virus
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  • Jeg sendte en e-post til Cisas

    Erik Ribsskog


    Ofcom reference: 1-266978842

    Erik Ribsskog Mon, Sep 1, 2014 at 2:50 PM

    To: CISAS
    Cc: casework@ico.org.uk, Q&A

    Hi,

    well, I’m going to wait, and see, what ICO says.

    And if I don’t get a monitary compensation, that I’m happy with, from
    eighter Virgin or ICO.

    Then I’m going to contact you back, about this case, I thought.

    Thanks for the reply!

    Best regards,

    Erik Ribsskog

    On Wed, Aug 27, 2014 at 12:00 PM, CISAS <CISAS@idrs.ltd.uk> wrote:
    > Dear Mr Ribsskog,
    >
    >
    >
    > We acknowledge receipt of your email. You are free to make an application to
    > CISAS as long as your complaint meets the validity criteria.
    >
    >
    >
    > We hope you are able to settle this matter directly with the company as soon
    > as possible.
    >
    >
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > CISAS
    >
    > www.cisas.org.uk
    >
    >
    >
    >
    >
    >
    >
    > —–Original Message—–
    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    > Sent: 23 August 2014 01:50
    > To: CISAS
    > Cc: post; Legal LSC; she; Politikk Høyre; Akademikerforbundet; LHT Customer
    > Service; Runcorn Office; Info; Bjørn Ribsskog; admin; ITCGM- Norwegian
    > Consulate; hv-02.kontakt; anne-kathrine.skodvin; post@nav.no;
    > steve.rotheram.mp; complaint.info;
    > rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    > Subject: Re: Ofcom reference: 1-266978842
    >
    >
    >
    > Hi,
    >
    >
    >
    > thank you for your e-mail!
    >
    >
    >
    > This case is now with ICO, (casework@ico.org.uk), so I guess, that we
    >
    > should perhaps wait for them, to finish with their case-work, before I
    >
    > e.g. escalate to you.
    >
    >
    >
    > I hope this is alright!
    >
    >
    >
    > Best regards,
    >
    >
    >
    > Erik Ribsskog
    >
    >
    >
    > PS.
    >
    >
    >
    > Here is more about this:
    >
    >
    >
    > ‘Erik Ribsskog
    >
    > ________________________________
    >
    > Response from ICO regarding Virgin Media[Ref. RFA0550287]
    >
    > ________________________________
    >
    > Erik Ribsskog Sat, Aug 23, 2014 at 12:05 AM
    >
    > To: casework@ico.org.uk
    >
    > Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    >
    > Bcc: post , Legal LSC , she , Politikk Høyre , Akademikerforbundet ,
    >
    > LHT Customer Service , Runcorn Office , Info , Bjørn Ribsskog , admin
    >
    > , ITCGM- Norwegian Consulate , “hv-02.kontakt” ,
    >
    > “anne-kathrine.skodvin” , “post@nav.no” , “steve.rotheram.mp” ,
    >
    > “complaint.info
    >
    > Hi,
    >
    >
    >
    > I don’t understand why I have to send about this, with ‘snail-mail’.
    >
    >
    >
    > E-mails should be fine enough.
    >
    >
    >
    > Virgin don’t have a general enquiery e-mail-address, on their website.
    >
    >
    >
    > So I then think I don’t have to exhaust their internal complaint procedure.
    >
    >
    >
    > Since Virgin then sends a message, that they don’t want correspondence, I
    > think.
    >
    >
    >
    > (By not having their general enquiery e-mail address on their website).
    >
    >
    >
    > So I would have wanted a second opinion, to do with this complaint, please.
    >
    >
    >
    > So if you could please escalate, this complaint, to your line-manager.
    >
    >
    >
    > Thanks in advance for any help with this!
    >
    >
    >
    > Best regards,
    >
    >
    >
    > Erik Ribsskog
    >
    >
    >
    >
    >
    > On Thu, Aug 14, 2014 at 11:33 AM,  <casework@ico.org.uk> wrote:
    >
    >> 14 August 2014
    >
    >>
    >
    >>
    >
    >>
    >
    >> Case Reference Number RFA0550287
    >
    >>
    >
    >>
    >
    >>
    >
    >> Dear Mr Ribsskog
    >
    >>
    >
    >> Thank you for your correspondence dated 4 August 2014 regarding Virgin
    >
    >> Media.
    >
    >>
    >
    >> Your concerns
    >
    >>
    >
    >> I understand from your correspondence that you have received an email from
    >
    >> Virgin Media that suggests an account has been set up in your name; you
    >> then
    >
    >> received an email to say that the contact email address has been changed.
    >
    >>
    >
    >> Our response
    >
    >>
    >
    >> For us to consider this matter further you would need to make your
    >> complaint
    >
    >> in writing to Virgin Media and inform them of the specific reasons for
    >> your
    >
    >> complaint, we require evidence that this has been done and that you have
    >
    >> allowed them a certain amount of time in which to respond.
    >
    >>
    >
    >> The contact details for Virgin Media are as follows:
    >
    >>
    >
    >> Virgin Media Limited
    >
    >> Media House
    >
    >> Bartley Wood Business Park
    >
    >> Hook
    >
    >> Hampshire
    >
    >> RG27 9UP
    >
    >>
    >
    >> It may be beneficial for you to send your correspondence by recorded
    >
    >> delivery, this would evidence that Virgin Media have received your
    >
    >> complaint. We would say to allow them 28 days in which to respond.
    >
    >>
    >
    >> If you do not receive a response from Virgin Media in this timeframe, you
    >
    >> may wish to bring this matter back to us.
    >
    >>
    >
    >> Yours sincerely
    >
    >>
    >
    >> Sarah Timperley – Case Officer
    >
    >> Information Commissioner’s Office
    >
    >> Telephone: 01625 545508
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >> ____________________________________________________________________
    >
    >>
    >
    >>
    >
    >> The ICO’s mission is to uphold information rights in the public interest,
    >
    >> promoting openness by public bodies and data privacy for individuals.
    >
    >>
    >
    >> If you are not the intended recipient of this email (and any attachment),
    >
    >> please inform the sender by return email and destroy all copies.
    >
    >> Unauthorised access, use, disclosure, storage or copying is not permitted.
    >
    >> Communication by internet email is not secure as messages can be
    >> intercepted
    >
    >> and read by someone else. Therefore we strongly advise you not to email
    >> any
    >
    >> information, which if disclosed to unrelated third parties would be likely
    >
    >> to cause you distress. If you have an enquiry of this nature please
    >> provide
    >
    >> a postal address to allow us to communicate with you in a more secure way.
    >
    >> If you want us to respond by email you must realise that there can be no
    >
    >> guarantee of privacy.
    >
    >> Any email including its content may be monitored and used by the
    >> Information
    >
    >> Commissioner’s Office for reasons of security and for monitoring internal
    >
    >> compliance with the office policy on staff use. Email monitoring or
    >> blocking
    >
    >> software may also be used. Please be aware that you have a responsibility
    >> to
    >
    >> ensure that any email you write or forward is within the bounds of the
    >> law.
    >
    >> The Information Commissioner’s Office cannot guarantee that this message
    >> or
    >
    >> any attachment is virus free or has not been intercepted and amended. You
    >
    >> should perform your own virus checks.
    >
    >> __________________________________________________________________
    >
    >>
    >
    >> Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
    >
    >> Cheshire, SK9 5AF
    >
    >> Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk‘.
    >
    >
    >
    >
    >
    > On Tue, Aug 12, 2014 at 10:59 AM, CISAS <CISAS@idrs.ltd.uk> wrote:
    >
    >> Dear Mr Ribsskog,
    >
    >>
    >
    >>
    >
    >>
    >
    >> Thank you for your email. Please note that in order to maintain our
    >
    >> impartiality, we can only advise you about the process of our scheme.
    >
    >>
    >
    >>
    >
    >>
    >
    >> CISAS is an Ofcom-approved redress scheme which individuals and small
    >
    >> businesses of up to 10 employees (customers) can use to settle disputes
    >> with
    >
    >> telecommunications providers that are subscribers to the scheme. CISAS can
    >
    >> only consider complaints about communication services, billing and
    >> customer
    >
    >> services issues between service providers and their customers. Please
    >> refer
    >
    >> to the Information for Customers guide for examples of the types of
    >> disputes
    >
    >> that we are unable to deal with.
    >
    >>
    >
    >>
    >
    >>
    >
    >> To use our service you must make a formal application after you have
    >
    >> exhausted Virgin’s complaints procedure. Applications can be made through
    >
    >> our website. Alternatively you can submit your application by email or
    >> post.
    >
    >>
    >
    >>
    >
    >>
    >
    >> We are unable to take on a complaint unless you can show that you have
    >> been
    >
    >> in dispute with the company for a minimum of 8 weeks (but no more than 12
    >
    >> months). However if the company has provided you with their final
    >> response,
    >
    >> you can make an application to use CISAS immediately.
    >
    >>
    >
    >>
    >
    >>
    >
    >> You can also contact Virgin on;
    >
    >>
    >
    >>
    >
    >>
    >
    >> Caroline Probert
    >
    >>
    >
    >> Virgin media
    >
    >>
    >
    >> Po Box 333
    >
    >>
    >
    >> Matrix Court
    >
    >>
    >
    >> Swansea
    >
    >>
    >
    >> SA7 9BB
    >
    >>
    >
    >>
    >
    >>
    >
    >> Email: TacticalTeam@virginmedia.co.uk
    >
    >>
    >
    >>
    >
    >>
    >
    >> We hope you are able to settle your complaint directly with the company as
    >
    >> soon as possible, however if the matter remains unresolved (and you feel
    >
    >> your complaint falls within the scope of the scheme), please submit an
    >
    >> application along with your supporting documents in due course.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Yours sincerely
    >
    >>
    >
    >>
    >
    >>
    >
    >> CISAS
    >
    >>
    >
    >> www.cisas.org.uk
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >> —–Original Message—–
    >
    >> From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    >
    >> Sent: 05 August 2014 17:42
    >
    >> To: OCCtelecoms
    >
    >> Cc: CISAS
    >
    >> Subject: Re: Ofcom reference: 1-266978842
    >
    >>
    >
    >>
    >
    >>
    >
    >> Hi,
    >
    >>
    >
    >>
    >
    >>
    >
    >> thank you for your e-mail!
    >
    >>
    >
    >>
    >
    >>
    >
    >> I send a copy-email to the internet adjudicator then.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I tried to look more at Virgins website now, and had a chat with Phil.
    >
    >>
    >
    >>
    >
    >>
    >
    >> But when I tried to call the mobile-number he mentioned, then it wasn’t
    >
    >> free, (anyway), and I’m out of credit on my mobile, since I haven’t gotten
    >
    >> my jobseekers allowance lately.
    >
    >>
    >
    >>
    >
    >>
    >
    >> And I attach a copy of the conversation with Phil.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I think it’s strange they don’t have an e-mail-address.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I used to be with BT Broadband, (from 2006 to 2011), and they were
    >> possible
    >
    >> to e-mail.
    >
    >>
    >
    >>
    >
    >>
    >
    >> But when I moved to Sunderland, in 2011, then BT sent me a cheque, for
    >
    >> around £150, I think.
    >
    >>
    >
    >>
    >
    >>
    >
    >> So they must have double-charged me, for some months, I think.
    >
    >>
    >
    >>
    >
    >>
    >
    >> And then discovered this, later.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I really wanted to use a credit they had.
    >
    >>
    >
    >>
    >
    >>
    >
    >> But I think what happened was that BT double-charged me instead.
    >
    >>
    >
    >>
    >
    >>
    >
    >> So like some sharia, or something?
    >
    >>
    >
    >>
    >
    >>
    >
    >> So BT freaked me out, I have to say.
    >
    >>
    >
    >>
    >
    >>
    >
    >> And that’s why I chosed Virgin now.
    >
    >>
    >
    >>
    >
    >>
    >
    >> But if I’d known they don’t use e-mail, then I would have chosen Talk
    >> Talk,
    >
    >> (or another internet-supplier), I think.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Just to try to update.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Thanks again for the e-mail.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Best regards,
    >
    >>
    >
    >>
    >
    >>
    >
    >> Erik Ribsskog
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >> On Mon, Aug 4, 2014 at 1:39 PM, OCCtelecoms <OCCtelecoms@ofcom.org.uk>
    >
    >> wrote:
    >
    >>
    >
    >>> Ofcom reference: 1-266978842
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> 04 August 2014
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Dear Mr Ribsskog
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Thank you for contacting Ofcom about Virgin Media Ltd.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Although we are unable to get involved in individual disputes, I
    >
    >>
    >
    >>> realise that you have approached us for help and will explain how you
    >
    >>
    >
    >>> can progress your complaint.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> If you have already contacted Virgin Media Ltd and feel you have been
    >
    >>
    >
    >>> dealt with poorly or unreasonably, you can ask them to take your
    >
    >>
    >
    >>> complaint to a higher level. You can find out how to do this from your
    >
    >>
    >
    >>> service provider’s code of practice. This should detail their full
    >
    >>
    >
    >>> complaints procedure and will be available through its website and
    >
    >>
    >
    >>> customer services. Some service providers also print complaint
    >>> information
    >
    >>> on the back of their phone bills.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> You are likely to resolve your dispute by following the complaints
    >
    >>
    >
    >>> procedure, but if you exhaust this and remain unhappy, you should ask
    >
    >>
    >
    >>> your service provider to send you a letter outlining their final
    >
    >>
    >
    >>> position. This is known as a ‘deadlock’ letter.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Once you have received a deadlock letter, you may be able to take your
    >
    >>
    >
    >>> dispute to an Alternative Dispute Resolution (ADR) scheme. You can
    >
    >>
    >
    >>> also take your dispute to an ADR scheme if it remains unresolved 8
    >
    >>
    >
    >>> weeks after you first complained.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> An ADR scheme is an important piece of consumer protection which every
    >
    >>
    >
    >>> service provider has to belong to. They are free and independent
    >
    >>
    >
    >>> services available to residential or small business (up to 10 employees)
    >
    >>> customers.
    >
    >>
    >
    >>> Service providers must abide by an ADR’s decision, but if you are
    >
    >>
    >
    >>> dissatisfied with the outcome you are free to consider legal action.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> For information, Virgin Media Ltd is a member of the Communications
    >
    >>
    >
    >>> and Internet Services Adjudication Scheme (CISAS) for the purpose of
    >
    >>
    >
    >>> ADR. You can contact CISAS at:
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> CISAS
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> International Dispute Resolution Centre
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> 70 Fleet Street
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> London
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> EC4Y 1EU
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Phone: 020 7520 3827
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Email: info@cisas.org.uk
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Website: www.cisas.org.uk.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> With regards to the quality of customer service given by your
    >
    >>
    >
    >>> provider, whilst this does not fall under our remit, it is in a
    >
    >>
    >
    >>> provider’s own interest to treat their customers well. Additionally,
    >
    >>
    >
    >>> we record all of the complaints we receive, so can identify issues of
    >
    >>> general consumer concern.
    >
    >>
    >
    >>> If we notice a particular increase in similar complaints against the
    >
    >>
    >
    >>> same provider, we may raise this with them for internal review.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> I hope you find this information helpful and can confirm that I have
    >
    >>
    >
    >>> recorded details of your experience. If you need more advice, you can
    >
    >>
    >
    >>> visit our website at: www.ofcom.org.uk or phone the Consumer Contact
    >
    >>
    >
    >>> Team on: 0300
    >
    >>
    >
    >>> 123 3333 or 020 7981 3040. You should quote the reference number at
    >
    >>
    >
    >>> the top of this letter.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Yours sincerely
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Charlotte Sperry
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Consumer Contact Team
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> ________________________________
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> **********************************************************************
    >
    >>
    >
    >>> ********************************************
    >
    >>
    >
    >>> For more information visit www.ofcom.org.uk
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> This email (and any attachments) is confidential and intended for the
    >
    >>
    >
    >>> use of the addressee only.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> If you have received this email in error please notify the originator
    >
    >>
    >
    >>> of the message and delete it from your system.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> This email has been scanned for viruses. However, you open any
    >
    >>
    >
    >>> attachments at your own risk.
    >
    >>
    >
    >>>
    >
    >>
    >
    >>> Any views expressed in this message are those of the individual sender
    >
    >>
    >
    >>> and do not represent the views or opinions of Ofcom unless expressly
    >
    >>
    >
    >>> stated otherwise.
    >
    >>
    >
    >>> **********************************************************************
    >
    >>
    >
    >>> ********************************************
    >
    >>
    >
    >> Confidentiality and Disclaimer Notice
    >
    >>
    >
    >> Unless otherwise agreed expressly in writing by an authorised
    >
    >> employee of IDRS Ltd, this communication is to be treated as
    >
    >> confidential and the information in it may not be used or
    >
    >> disclosed except for the purpose for which it has been sent. If
    >
    >> you have reason to believe that you are not the intended
    >
    >> recipient of this communication, please contact the sender
    >
    >> immediately.
    >
    >>
    >
    >> IDRS Ltd may monitor email traffic data and also the content of
    >
    >> email for the purposes of security and staff training.
    >
    >>
    >
    >> WARNING: Computer viruses can be transmitted by Email. IDRS Ltd
    >
    >> virus scans all email sent and received by its systems but the
    >
    >> recipient should also check this Email and any attachments for
    >
    >> the
    >
    >> presence of viruses. IDRS Ltd accepts no liability for any
    >
    >> damage caused by any virus transmitted by this Email.
    >
    > Confidentiality and Disclaimer Notice
    >
    > Unless otherwise agreed expressly in writing by an authorised
    > employee of IDRS Ltd, this communication is to be treated as
    > confidential and the information in it may not be used or
    > disclosed except for the purpose for which it has been sent. If
    > you have reason to believe that you are not the intended
    > recipient of this communication, please contact the sender
    > immediately.
    >
    > IDRS Ltd may monitor email traffic data and also the content of
    > email for the purposes of security and staff training.
    >
    > WARNING: Computer viruses can be transmitted by Email. IDRS Ltd
    > virus scans all email sent and received by its systems but the
    > recipient should also check this Email and any attachments for
    > the
    > presence of viruses. IDRS Ltd accepts no liability for any
    > damage caused by any virus transmitted by this Email.

  • Jeg sendte en e-post til LSC

    Erik Ribsskog


    Update/Fwd: CASE_201410256

    Erik Ribsskog Mon, Sep 1, 2014 at 2:43 PM

    To: Legal LSC

    ———- Forwarded message ———-
    From: Enquiries <Enquiries@legalombudsman.org.uk>
    Date: Tue, Aug 26, 2014 at 9:41 AM
    Subject: CASE_201410256
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>

    Dear Mr  Ribsskog
    Thank you for your nine emails received between 19 August 2014 and 26 August 2014.
     
    We respectfully request that you do not
    copy us into emails which relate to benefits, DWP or banking.We
    explained to you in our email dated 13 August 2014 that the Legal
    Ombudsman only has powers to deal with complaints about lawyers.
    We will not be able to assist you with complaints about  benefits, DWP or banking.
    You may find  the following contacts useful for the above complaints:
    Financial Ombudsman Service: 0800 023 4567
    Parliamentary and Health Service Ombudsman: 0345 015 4033
    Thank you for contacting us.
    Yours sincerely
    Assessment Centre
    Legal Ombudsman
    Telephone: 0300 555 0333
    LeO_logo.gif
    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 23 August 2014 00:45
    To: Enquiries
    Cc: Legal LSC
    Subject: Re: CASE_201410256
    Hi,
    thank you for your e-mail!
    I have escalated about this, to the Legal Services Comission.
     
    (Since I’ve earlier complained, to a different legal ombudsman.
    The Legal Services Ombudsman.
    I wasn’t aware of that they had closed down.
    And I wasn’t aware of you, (the new legal ombudsmans status).
    So I have escalated about this, to the Legal Services Commission).
    Thanks again for your e-mail about this.
    Best regards,
    Erik Ribsskog
    On Wed, Aug 13, 2014 at 12:47 PM, Enquiries
    > Thank you for contacting the Legal  Ombudsman.
    > Please see the attached letter.
    > ***********************
    > This e-mail (and any attachment) is intended only for the attention of the
    > addressee(s). Its unauthorised use, disclosure, storage or copying is not
    > permitted. If you are not the intended recipient, please destroy all copies
    > and
    > inform the sender by return e-mail. Internet e-mail is not a secure medium.
    > Any
    > reply to this message could be intercepted and read by someone else. Please
    > bear
    > that in mind when deciding whether to send material in response to this
    > message
    > by e-mail. This e-mail (whether you are the sender or the recipient) may be
    > monitored, recorded and retained by the Legal Ombudsman. E-mail monitoring /
    > blocking software may be used, and e-mail content may be read at any time.
    > You
    > have a responsibility to ensure laws are not broken when composing or
    > forwarding
    > e-mails and their contents.
    > ***********************
    ***********************
    
    This e-mail (and any attachment) is intended only for the attention of the
    addressee(s). Its unauthorised use, disclosure, storage or copying is not
    permitted. If you are not the intended recipient, please destroy all copies and
    inform the sender by return e-mail. Internet e-mail is not a secure medium. Any
    reply to this message could be intercepted and read by someone else. Please bear
    that in mind when deciding whether to send material in response to this message
    by e-mail. This e-mail (whether you are the sender or the recipient) may be
    monitored, recorded and retained by the Legal Ombudsman. E-mail monitoring /
    blocking software may be used, and e-mail content may be read at any time. You
    have a responsibility to ensure laws are not broken when composing or forwarding
    e-mails and their contents.
    
    
    ***********************

  • Jeg sendte en e-post til Riksarkivet

    Erik Ribsskog


    Opplysninger om Bygg og Interiør A/S

    Erik Ribsskog Mon, Sep 1, 2014 at 2:31 PM

    To: Seksjon for brukertjenester


    Cc:
    Are Føll , post@frankfoll.no,
    trondheim-byarkiv.postmottak@trondheim.kommune.no, Statsarkivet i
    Trondheim – seksjon for formidling


    Hei,

    dette var som sagt i 1978.

    (Se vedlegg).

    Mvh.

    Erik Ribsskog

    2014-08-25 9:50 GMT+01:00 Seksjon for brukertjenester
    <riksarkivet@arkivverket.no>:
    > Vår ref. 2014/14567
    >
    > Vedlagt følger svar på din henvendelse av 11.08.2014.
    >
    > Med vennlig hilsen
    > Simon Trøan e.f.
    > Rådgiver
    > Riksarkivet
    > ______________________________________________________________________
    > Denne e-posten er skannet av MessageLabs Email Security System.
    > For mer informasjon se
    > http://www.messagelabs.com/email
    > ______________________________________________________________________


    arkiv4.jpg
    103K

    PS.

    Her er vedlegget:

    arkiv4

    PS 2.

    Her er e-brevet fra Riksarkivet:

    ebrev

  • Jeg sendte en e-post til EFTA

    Erik Ribsskog


    Problemer
    med rettene i Norge/Fwd: Mer om arvesak, etter Ingeborg Ribsskog,
    Nevlunghavn, død i 2009/Fwd: Ny oppdatering/Fwd: Tissen din

    Erik Ribsskog Mon, Sep 1, 2014 at 1:49 AM

    To: hsk@efta.int
    Cc: mail.bxl@efta.int

    Hei,

    jeg bor i Storbritannia, og har hatt store problemer, med
    organisasjoner, som Drammen tingrett, Larvik tingrett, Høyesterett og
    Domstoladministrasjonen, mens jeg har bodd, i England.

    Min mormor, Ingeborg Ribsskog, døde, i 2009.

    Jeg fikk ikke brev fra Larvik tingrett, enda det var kjent, at jeg
    bodde, i England.

    (De sendte det til min siste norske adresse.

    Og det var gården til min onkel Martin og hans samboer Grete
    Ingebrigtsen, i Kvelde.

    Hvor jeg jobbet noen måneder, i 2005, og bodde i en liten, uisolert hytte.

    Så det var bare noe midlertidige greier, for å si det sånn).

    Så jeg fikk ikke lov å administrere boet, etter min mormor.

    Enda jeg er eldste barn, av min mor.

    Og min mor, (som døde i 1999), var min mormors eldste barn.

    (Og min morfar døde på 80-tallet).

    Så jeg ble lurt, av Larvik tingrett, vil jeg si.

    Og har ikke fått arv enda, etter min mormor.

    Enda dette er fem år siden nå.

    Jeg har prøvd å klage, til Høyesterett, Sivilombudsmannen og
    Domstoladministrasjonen.

    Men ingen har gjort noe.

    Og så prøvde jeg å få Drammen tingrett, til å oppløse et sameie, som
    jeg eier en del av, i Holmsbu.

    Jeg kontaktet namsmannen for Røyken og Hurum, i 2011.

    De ba meg ringe ei Høysæter, hos Drammen tingrett.

    Hu ringte jeg samme dag.

    Og hu sa at hu skulle ordne, med oppløsing av sameie.

    (Alså å selge eiendommen Bergstø, på det åpne markedet, (tvangsauksjon).

    Og så sende meg pengene, for min prosent-del, av eiendommen.

    Og eiendommer i Holmsbu, er verdt mye penger.

    Og dette er snakk om fire-fem bygninger på en stor tomt, og det er
    strandlinje også, som følger med.

    Så her kan min del være verdt mye penger, selv om jeg ikke er den som
    eier mest, i sameiet.

    Men jeg har trengt penger, til offentlig skifte, i arveoppgjøret etter
    min mormor, blant annet.

    Men Drammen tingrett har bare surra.

    De har bedt meg ringe tilbake, seinere på dagen, (når jeg har prøvd å purre).

    Og så har de ikke svart telefonen, når jeg har ringt.

    Og jeg lurer på om de også har latt ei yngre dame, late som at hu er
    Høysæther, når jeg har ringt.

    For hu var så rar i målet, og hørtes ikke norsk-født ut, vil jeg si.

    Så det er mye rart.

    Instanser som Sivilombudsmannen, Høyesterett og Domstoladministrasjonen.

    De bare ignorerer meg, virker det som.

    Så jeg prøver nå å sende om dette, til EFTA.

    Jeg så på EFTA sine nettsider, at du var fra Norge.

    Så da kunne jeg skrive på norsk, tenkte jeg.

    Sender også kopi, til en generell e-post-adresse, hos EFTA.

    Jeg ringte EFTA, for noen år siden, i forbindelse med en annen sak.

    Og da prata jeg med ei norsk EFTA-dame, som holdt til i Brussel, var det vel.

    Det var vel i 2008/2009 deromkring, vel.

    Elin Bjerkebo, virker det som at navnet var, når jeg søker, på bloggen min.

    Og jeg klagde også en del, på ei islandsk ei, som het Linda Bjørk
    Sigurdardottir, var det vel.

    Men det var på tidligere saker, mener jeg å huske.

    Så jeg prøver å sende en formell klage, på høyesterett, (blant annet),
    må man vel si at det blir, nå.

    Håper dette er i orden!

    Mvh.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: 2014-08-11 16:59 GMT+01:00
    Subject: Mer om arvesak, etter Ingeborg Ribsskog, Nevlunghavn, død i
    2009/Fwd: Ny oppdatering/Fwd: Tissen din
    To: “larvik.tingrett” <larvik.tingrett@domstol.no>
    Cc: “drammen.tingrett” <drammen.tingrett@domstol.no>,
    “agder.lagmannsrett” <agder.lagmannsrett@domstol.no>, “HRET
    (postmottak)” <post@hoyesterett.no>,
    Postmottak@domstoladministrasjonen.no

    Hei,

    nå så jeg tilfeldigvis det, på tysk Wikipedia, at tante Ellen, ble
    gift med sin sveitsiske eks-mann, Reto Savoldelli, i 1972:

    http://de.wikipedia.org/wiki/Reto_Andrea_Savoldelli

    Og det står på den samme Wikipedia-siden, at de ble skilt, i 1986.

    Og deres datter Rahel nevnes også der.

    Og min søster Pia og meg, ble sendt til Sveits, sommeren 1987, av vår
    far, (som tenåringer).

    Og da var vi på besøk, hos Ellen og Rahel, (i Aesch, ved Basel), i
    snaue to uker vel, og vi var også på en dagstur, (med buss en vei og
    Reto kjørte tilbake), på besøk hos Reto, som bodde i et slags
    kollektiv, i en slags middelalder-borg, eller noe vel, en halvtimes
    busstur, fra Aesch, (Rahel som er født i 1978, visste veien, selv om
    hu da bare var ni år gammel vel).

    Og etter dette, så bodde Ellen i Sveits, fram til 2007 cirka, (var det vel).

    Da skrev min mormor Ingeborg, et brev til meg, (her i England), om sin
    90 års-dag, (var det vel).

    Og hun skrev det, at Ellen inngikk ‘hippie-ekteskap’, med Diderik Beichmann.

    Så Ellen bodde i Sveits, (såvidt jeg kan forstå det), fra 1972 til 2007.

    Altså i 35 år.

    Så at hu skal bare flytte tilbake til Norge, og rappe arven min, etter
    å ha bodd så og si hele sitt liv i Sveits.

    Det synes jeg at er merkelig, at domstolene i Norge, tillater.

    Men det er også spørsmålet.

    Hvem var far til Ellen sin mongolide sønn Joakim, som var født i 1969,
    (sånn som jeg husker det).

    Hvis Reto og Ellen ble gift, i 1972, så var jo Joakim cirka tre år
    gammel, på den tida.

    Onkel Martin, fortalte meg det, da jeg bodde noen måneder, på gården
    Løvås, i 2005.

    At hans far Johannes, hadde sagt til han, under oppveksten.

    At hvis han ikke lot nabo-ungjentene, på Hurumlandet, (hvor de da
    bodde), være i fred.

    Så truet Johannes med å skyte seg, sa Martin.

    Så kan Martin da ha endret sin oppmerksomhet, over til sin fire år
    eldre, (og blonde), storesøster, Ellen?

    Hun fikk en mongolid sønn, (Joakim), med mørkt hår, (som Martin), i 1969.

    Og kan Joakim ha blitt mongo, siden at foreldrene, (muligens Ellen og
    Martin), var søsken?

    Dette lurer jeg på nå.

    Da blir det enda mer feil, å gi boet, til disse pervoene, vil jeg si.

    De blir nok da, som et gammelt ektepar, og tuller med de andre
    arvingene, (spesielt meg).

    Dette vil jeg klage på.

    Mvh.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: 2014-07-14 1:07 GMT+01:00
    Subject: Ny oppdatering/Fwd: Tissen din
    To: “larvik.tingrett” <larvik.tingrett@domstol.no>
    Cc: “drammen.tingrett” <drammen.tingrett@domstol.no>,
    “agder.lagmannsrett” <agder.lagmannsrett@domstol.no>, “HRET
    (postmottak)” <post@hoyesterett.no>,
    Postmottak@domstoladministrasjonen.no

    Hei,

    jeg tror at tante Ellen savner mora mi, (sin storesøster Karen).

    Jeg husker en gang, på 70-tallet, hos bestemor Ingeborg og bestefar
    Johannes, i Blombakken, i Nevlunghavn.

    Jeg var vel bare 6-7 år gammel, tror jeg.

    Min lillesøster Pia og meg, møtte tante Ellen, for første eller andre gang.

    For hu bodde i Sveits.

    Og vi klagde til tante Ellen, på at mora vår Karen, var så streng,
    (som oppdrager), husker jeg.

    Noe sånt.

    Og da trakk mora mi og tante Ellen seg tilbake, til et rom, i andre
    etasje, i mine besteforeldres hus, i Nevlunghavn.

    (Etter at Ellen hadde prøvd å kjefte litt på mora vår.

    Og mora vår roet ned Ellen vel).

    De er mulig at de gikk for å lesbe, eller noe sånt.

    Det vet jeg ikke.

    Så tante Ellen får heller legge trusene sine, på graven til mora mi, i Drøbak.

    Noe sånt.

    Noen år før bestemor Ingeborg døde, i 2009.

    Så sendte hu meg et brev, om at i bursdagen hennes, i 2007, vel.

    Så hadde tante Ellen og Didrik Beichmann, inngått hippie-ekteskap.

    (Noe sånt).

    Så dere får kanskje høre med Didrik Beichmann, om han kan passe litt
    bedre på tante Ellen.

    Siden hu sender så mange veldig rare e-poster.

    Kanskje de burde formalisere dette hippie-ekteskapet sitt, i et
    konvensjonelt ekteskap.

    Men det er kanskje for mye forlangt.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Ellen Ribsskog <ripsen@gmx.ch>
    Date: 2014-07-14 0:49 GMT+01:00
    Subject: Re: Tissen din
    To: eribsskog@gmail.com

    Jeg husker også at du pleide å stjele trusene mine, og du gikk vel
    stort sett med dameundertøy hele tiden.

    Når har du tenkt å betale meg for disse trusene?

    Hilsen Tante


    ellen tysk wikipedia.JPG
    196K
  • Jeg sendte en e-post til the High Court

    Erik Ribsskog


    Complaint about harassment from IPCC

    Erik Ribsskog Mon, Sep 1, 2014 at 12:42 AM

    To: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Cc: “HRET (postmottak)”

    Hi,

    I wanted to complain to you.

    That IPCC told me, (in 2011), that I could no longer send them e-mails.

    (For some reason, which wasn’t explained, I have to say.

    The way I remember it, at least).

    I wanted to complain about this.

    Because it is some police-complaints, that I would have sent IPCC,
    that I don’t get to send now, since it has been problems with my
    jobseekers allowance.

    So I haven’t always been able to afford stamps.

    And sometimes I’ve had a lot do to, (since I get a lot of
    harasment-emails etc. etc.), so I haven’t had the time, to write and
    post a letter.

    And I haven’t been able, to copy e-mails, to the IPCC.

    I think the IPCC then harass me.

    Since they let other people send them e-mails.

    (But not me).

    Then I’m being harassed, I think.

    This is very unpractical also.

    I’ve tried to ask their Norwegian sister-organisation,
    (Spesialenheten), to send the e-mails, on for me, to IPCC.

    But Spesialenheten haven’t wanted to do this, for some reason.

    (So I also send a copy e-mail, to the Norwegian High Court.

    Because I think that’s part of being sivilised.

    To sent e-mails on for citizens, when they ask them to.

    The Government role includes, to serve the citizens, I think.

    So when I ask the Spesialenheten, if they can serve me, by sending on
    an e-mail for me.

    (And I have a good explanation).

    Then Spesialenheten should do that, to be sivilised and because it’s
    part of the Governments job, to serve the citizens, I think.

    I’ve also gone for three years, to commerce and office upper
    secondary-school, in Norway, in the 80’s.

    And from what we learned there, (or from what was drilled into us
    there), I don’t think I was unreasonable.

    When I asked the Spesialenheten, if they could please send my e-mail
    on, to their British equivalent).

    So I wanted to complain to you, about the IPCC, for harassment.

    They also have a lot of old complaints from me, (from around 2007),
    laying around somewhere, (in their Manchester-office, I think).

    And this complaint, they haven’t replied to.

    This is ‘trenering’, like we call it, in Norway.

    They slow down or delay the cases, for almost ten years now, (in 2017).

    This is quite clearly harassment, I’d say.

    So this I wanted to complain about.

    Yours sincerely,

    Erik Ribsskog

  • Jeg sendte enda en e-post til DWP

    Erik Ribsskog


    Update/Fwd:
    To: Paul Andrews, Complaints Resolution Manager – North West Complaints
    Resolution Team/Fwd: Complaint/Fwd: Yet another update/Fwd: New
    update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>

    Erik Ribsskog Sun, Aug 31, 2014 at 10:59 PM

    To: CONTACT-US

    Cc:
    Contact-Us , DWP ICE gateway
    team , “post@nav.no”
    Bcc:
    tim , Politikk Høyre , rcjchancery.judgeslisting@hmcts.gsi.gov.uk,
    “emb.london” , she ,
    Bjørn Ribsskog , admin
    , Legal LSC
    , “anne-kathrine.skodvin”
    , ica@ica.se, “hv-02.kontakt”
    , amnestyis ,
    “EUteam@amnesty.org” , “SCT@amnesty.org.uk”
    , cath.mcgivern@mwr.uk.com, Benefits Service

    Hi,

    I looked up one more thing here now, (to do with translation, from Norwegian).

    You should use the date that’s on the _postmark_, (is what I mean).

    That’s what we learned at commerce and office upper secondary-school,
    (at Sande Upper Secondary-school, in Vestfold county), in Norway.

    That’s the date that is important, we learned there.

    I don’t understand why you use your date.

    Have the post-office stopped using postmarks, I’m wondering?

    I went to commerce and office-school, in the 80’s.

    And that’s what we learned there, at least.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sun, Aug 31, 2014 at 10:26 PM
    Subject: To: Paul Andrews, Complaints Resolution Manager – North West
    Complaints Resolution Team/Fwd: Complaint/Fwd: Yet another update/Fwd:
    New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton
    Jobcentre <#22175-394099#>
    To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway
    team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I’m refering to your letter, from 26/8, that I attach a scan copy of.

    I have earlier explained about all these cases in detail, (in e-mails to you).

    So it’s a bit like DWP are trying to tire me, when they ignore my
    complaints/explainations.

    I’ve written to you earlier, and explained, that I’m an earlier Store
    Manager, (from ICA), and that I’m used with working, with
    HR/Employment-stuff.

    So I don’t think I’m the problem here, (like I’ve written to you earlier).

    I got around £580, into my bank-account, on Friday.

    These must be for four signing-dates, I reackon.

    But it isn’t clear to me, which dates, that this payment is for.

    There are many cases:

    31/1 to 21/2.

    8/3 to 30/3.

    23/5 to 9/6.

    20/6 to 3/7.

    4/7 to 17/7.

    18/7 to 31/7.

    1/8 to 14/8.

    And 15/8 to 28/8.

    Which dates was the payment for, I was wondering.

    I guess ICE have to look at the other cases then.

    You say that someone have sent me strange e-mails, in the name of ICE.

    The Jobcentre and the Police, has taken me to court, for having sent
    strange e-mails, to your Aintree Jobcentre-staff Sarah Bambers
    work-email-address.

    The Police have been on my door, around 50 times, and they have been
    hammering on my door, like it was the German bombs, during the war.

    And twice, they have broken into my flat, and kidnapped me, and kept
    me in cell, at the police-station, for many hours/days.

    And I’ve been to Liverpool & Knowsley Magistrates Court five or six
    times, due to this funny case.

    Mostly I’ve been brought there in hand-cuffs.

    And I’ve been found guilty by that court, for sending those e-mails.

    And I’ve tried to tell the ignorant police-officers and the ignorant solicitors.

    That this is spoofing, and that someone have sent e-mails, from my
    account, by forging the sender-field.

    Like Google explains here:

    https://support.google.com/mail/answer/50200?hl=en

    The Jobcentre also pretends, (it seems to me), that they don’t get the
    letters, that I send them, in the post.

    And also, (like I’ve explained in earlier complaint-emails), the
    Jobcentre should use the customers date.

    And not your date.

    To know how long time, a letter takes, from the Post Office, by Royal
    Mail, to your post-handling-site in Wolverhampton, and then to Huyton
    Jobcentre.

    People would have to be in the Russian mafia, or something, to know,
    how long time, this takes.

    It’s the date, on the post-stamp, that is the date one should use.

    I learned this, at commerce and office-school, in Norway.

    The Jobcentre also changes it, all the time.

    In letters they write, that I have to send the signing forms, so that
    you get it, within five days.

    And in meetings you say, send them on Tuesday before the signing-day.

    Why not use the customer-date?

    I think it’s alienating, to use the ‘communist-date’, like I’ve written earlier.

    So now ICE should be banned, from five places.

    Like you’ve banned me, from my five closest jobcentres?

    It’s strange, that you have kept these £580, that I got on Friday, so
    long, I think.

    These are really jobseekers-allowance, for two months.

    Four forthnightly payments.

    And at the same time, the Jobcentre, have been taking me to court.

    I haven’t been able to buy new shoes.

    I haven’t been able to go to the court, by bus, (I’ve had to walk, for
    almost an hour, from Walton, several times).

    I’ve had to look for coins, on the street, in both May and July, (and
    also in May, in 2013).

    (Due to that you haven’t sent my allowance.

    That you wait a long time, before you send for many periodes, at the same time).

    I haven’t been able to go to the barber, to cut my hair, before I go to court.

    And several times, I’ve been kept in a cell, before I’ve appeared in court.

    Not having the opertunity, to e.g. shave, before I appear, before the judges.

    This is like a plot, I think.

    That my allowance have been stopped.

    At the same time, which I’ve been taken to court, by the Jobcentre and
    the Police.

    This is terror, I think.

    So this I wanted to complain about.

    I was at a meeting, with National Probation Service, on Thursday, last week.

    (After I was found guilty, of sending strange e-mails.

    But this was spoofing.

    Much in the same way, as the strange ICE-emails, that you mention, in
    your letter).

    They, (Peter Lochran), told me, to contact Merseyside Welfare Rights,
    in Bold Street.

    So I also send a copy of this e-mail, to them, now.

    I’m going to go there, as well, if the other cases, doesn’t solve
    themselves, quite soon.

    I first want to please know, which dates, was the money, that you sent
    me, that I got on Friday, for?

    Then I can go on, with the complaint, I think.

    The first two cases, (31/1 to 21/2 and 8/3 to 30/3), are with ICE.

    ICE have ‘sat on’ the first case, (31/1 to 21/2), for almost half a
    year now, I think it must be.

    So they do something that we call ‘trenering’, in Norway.

    I’ll look it up.

    It transer to ‘delay’ or ‘slow up’, on Easytrans.org.

    This is considered to be very bad, in Norway, to ‘trenere’ a case.

    So that isn’t fine, I think, that ICE are delaying, (or slowing down),
    the 31/1 to 21/2-case.

    You write that I’ve gotten two new jobs, this year.

    That isn’t right.

    DWP is confused then, I have to say.

    I’ve gotten Tim Sykes, from Packaging Europe, to confirm, that I
    haven’t started working for them again.

    And I’ve sent this information, to the Jobcentre/DWP.

    Still you claim this, in your letter, that I started working for that
    company again.

    That’s just that DWP are confused, I have to say.

    I have been unemployed, since I stopped working, for Packaging Europe,
    in November 2008, I think it was.

    So these new claims aren’t really new claims.

    It’s just that JCP don’t know how to clean things up, when they do mistakes.

    This I’ve explained about in detail, (to do with each case), earlier.

    So I don’t know why these cases have been delayed, and stocked up.

    The JCP/DWP/ICE shoule be better at sorting with the complaints, when
    you get them.

    Instead of delaying the cases, so for me, to be poor, (and for me to
    look like a bum, I guess), when you and the Merseyside Police have
    this ‘Russian mafia case’ against me, (I think I have to call it).

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Wed, Aug 27, 2014 at 3:59 PM
    Subject: Complaint/Fwd: Yet another update/Fwd: New update/Fwd:
    Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I wanted to complain that you haven’t sent me more signing by
    post-forms, in the post.

    My signing date is tomorrow.

    So I just send you this e-mail, for the dates 15/8 to 28/8.

    My signing jobcentre is Huyton Jobcentre.

    But the last time I was there, (on 4/8, I had an apointment with a
    Lynn there, which was changed to an apointment with a Gary).

    Then Gary could not tell me how to go forward to do with my claim.

    This I’ve complained about earlier, (but I can’t see that I’ve
    received a reply about this).

    Since the end of January, it’s 131 days, that you haven’t paid me for.

    That’s more than £1300.

    I have to say it seems the Jobcentre are trying to murder me, by not
    sending me money for food, so to try to make me starve to death.

    I also don’t have electricity in my flat, and no money for the barber, etc.

    I’m an earlier Store Manager, (from ICA in Norway), so I’m used with
    HR/Employment-stuff, so I don’t think I’m the problem here.

    This is a scandal, I think.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 22, 2014 at 2:11 AM
    Subject: Yet another update/Fwd: New update/Fwd: Update/Fwd:
    Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>, “complaint.info
    <complaint.info@financial-ombudsman.org.uk>, post
    <post@spesialenheten.no>, aroberts@kirwans.co.uk

    Hi,

    I discussed this, with my new solicitor, from Kerwans, yesterday, (Wednesday).

    (Because I’m being taken to court, for having written strange e-mails,
    to a jobcentre-woman, (Sarah Bamber).

    Something I haven’t done.

    But someone, (who use my name), are trying to punish me, they write me:

    Erik Ribsskog <johncons@yandex.com>

    12:57 AM (58 minutes ago)

    to me
    Why is this message in Spam? You clicked “Report phishing” for this
    message.  Learn more
    Hei på deg, Erik

    Fornøyd med straffene hittil? 🙂

    Du har ennå ikke fjernet navn/epostadresse fra bloggen din, så du skal
    fortsatt straffes.

    Du har frist til søndag 24. august kl. 21 (norsk tid) til å fjerne
    navn/epost fra bloggen din.

    MEN:
    Dette er absolutt siste frist. Du får ingen flere sjanser. Det er nå
    eller aldri. Enten overholder du denne fristen, eller så blir du
    straffet jevnlig resten av livet. Søndag kl 21.01 er for sent. Enkelt
    og greit.
    Til og med du burde skjønne dette. Søndag kl. 21 er fristen. Søndag kl. 21.

    God helg 🙂

    Mvh.

    PS. Søndag kl. 21).

    My local jobcentre, in Walton, was closed down, around five years ago.

    So when I moved back to Walton, in 2012, then I went to Everton
    Jobcentre, (because that looked like the closest one, on the map, I
    think it was).

    They told me to go to Walton Wale Jobcentre, in Aintree, in Sefton.

    That’s around half an hours walk, from where I live, (close to
    Goodison Park), in Walton.

    (I got this flat, after I was thrown out, by MAS, in May 2012, due to
    that MAS didn’t get money for me staying there, from the Council.

    Before that I was thrown out several times, in Liverpool and
    Sunderland, after I started a court-case, against my landlord, in Dale
    Street, around 2011).

    You’ve later banned me, from my five closest jobcentres.

    (Aintree, Everton, Knotty Ash, Norris Green and Bootle.

    Something like that).

    So when you tell me to go to my local Jobcentre, it’s a bit like a joke.

    My signing jobcentre is Huyton.

    But that’s an around three hour walk, it seems to me, from the map.

    So they would probably say I’m insane, if I walk there.

    Because you, (ICE and JCP), owes me around £1200 in missing
    jobseekers-allowance, since January, (for more than 100 days), so I
    can’t afford to take the bus or Metro, at the moment.

    And if I go to Williamsson Sq. Jobcentre.

    Then they tell me that I have to be seen, in a screened room.

    And tell me to go to Edge Hill Jobcentre.

    But if I go to Edge Hill Jobcentre.

    Then they, (John I think it was), gets a bit afraid of me, it seems.

    Since I manage to walk there, from Walton, (a walk that takes a bit
    more than an hour, I think).

    And then they start saying nonsense.

    They say I would have had to walk past Williamsson Sq. jobcentre, to
    get from Walton, (Keith Court), to Edge Hill.

    But that’s a lie of course.

    The way I walk, (through Stanley Park), I learned, in 2012, when I
    lived with MAS at Fairfield, and had Edge Hill as my local Jobcentre.

    I had to go to MAS, (for different ‘funny’ meetings), and they were
    inbetween Walton and Fairfield.

    And I had a dentist in Walton, from when I lived there, in 2005 and 2006.

    So then I just walked from MAS to Walton, when I went to my dentist.

    So I know how to walk between Walton and Edge Hill.

    Since I’ve lived both in Walton and near Edge Hill.

    And I’ve been going to meetings at MAS, which is laying, inbetween
    these places, in Belmont Road.

    So they don’t just wonder about jobseeking, they want to know why I
    walk this and that way.

    And they perhaps feel a bit demasculated, since I walk so far, to get
    there, (to Edge Hill jobcentre).

    And then they tell me, they only have capasity, to serve their local citizens.

    So if I go to Edge Hill Jobcentre, then they think I’m strange/insane,
    and refuse to serve me, (since I’m not a local guy, or something, it
    seems).

    So if you tell me, to go to my local jobcentre.

    Then you might as well tell me to go to hell, I think, (after I’ve
    been thinking more about this, after also discussing it, with my new
    solicitor).

    So it seems pointless to me, that you can discuss my complaint, in writing.

    Due to this ‘nature of the complaint’, like you call it.

    It seems like you are harassing me then, I have to say.

    So this I wanted to complain about.

    Thanks for sending me the money you owe me ASAP!

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:23 PM
    Subject: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To:
    Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>, “complaint.info
    <complaint.info@financial-ombudsman.org.uk>, post
    <post@spesialenheten.no>

    Hi yet again,

    I went to a couple of supermarkets, after I was at Barclays Bootle.

    And on my way home, I spotted a police-car, standing parked, outside
    Barclays Boote.

    Is this the Merseyside Police who mess with me through the companies?

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:17 PM
    Subject: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>

    Hi again,

    and please start writing the name, of the clerk, who has sent the e-mail.

    Is this nonsense due to that I went to Barclays Bootle today?

    And then I get harassed, by ICE Bootle, since Danny at Barclays Bootle
    has a mate as ICE Bootle?

    Hm.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:07 PM
    Subject: Re: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>

    Hi,

    you say that complaints can only be discussed at my local jobcentre?

    This makes no sense.

    Stop messing me around.

    You probably know as well as I do that complaints can be written in
    writing, as well.

    Please stop with this non-sense.

    You at ICE owes me money for the dates 31/1 to 21/2.

    And for the dates 8/3 to 30/3.

    These are cases that I’ve sent to you about months ago.

    Could you please inform me as to the status, of these complaints,
    (that I think are overdue with you).

    When I worked at ICA, (from 1992 to 2004), they never used like half a
    year, to check a compaint.

    And I didn’t need to go to the head-office to complain.

    I could call the head-office or complain to my local manager.

    It makes no sense that I can’t complain in writing.

    It’s like the people at the Jobcentre are uneducated people then, who
    don’t know how to read and write.

    Regards,

    Erik Ribsskog

    PS.

    And please stop telling me, that I have to complain in this or that way.

    I’m the customer here I think.

    It’s like something from the German Nazi-party I think, when you anoy
    me like this.

    It’s no law who says I can’t complain in writing.

    And this is news to me, and I’ve complained about missing payments
    since January, (and also in earlier years).

    So are years late with your ‘Gestapo-stuff’ I have to say.

    And it’s just non-sense anyway.

    Please try to start improving you customer-service-skills.

    Please escalate this e-mail as a complaint, to your line-manager about
    poor customer-service.

    On Tue, Aug 19, 2014 at 6:35 PM, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk> wrote:
    > Dear Erik,
    >
    > you will need to discuss any complaints relating to payments with
    your local jobcentre. This can only be done in person, at your local
    jobcentre. I trust this is satisfactory.
    >
    > DWP ICE gateway team
    >
    > On Tue, Aug 19, 2014 at 6:12 PM “Erik Ribsskog” <eribsskog@gmail.com> wrote:
    >
    > Hi,
    >
    > this _nature_?
    >
    > What’s that supposed to mean?
    >
    > When I served my conscription-service, in the Norwegian infantry, we
    > were inspected, by an American officer.
    >
    > He asked a soldier in my platoon, (Bekklund): ‘What’s the spirit of
    > the bayonette’?
    >
    > This didn’t make any sense to us.
    >
    > But the American officer answered: ‘To kill’.
    >
    > That we hadn’t learned in the Norwegian infantry.
    >
    > The bayonette has a spirit?
    >
    > And the complaint has a nature?
    >
    > I’ve earlier complained to you, that you aren’t good, at customer service.
    >
    > It’s poor customer-service if you don’t accept complaints by e-mail,
    > due to something with ‘nature’.
    >
    > That doesn’t make any sense, I think.
    >
    > So this I wanted to complain about.
    >
    > You’ve also banned me from my five closest jobcentres.
    >
    > And if I go to one further away, they treates me like I’m insane.
    >
    > So this is like a Catch 22 or something by Kafka.
    >
    > So this I wanted to complain about again.
    >
    > Please just send me my money now, and stop wasting my time, with your
    > vague ‘nature-stuff’, (if I might say so).
    >
    > And again, ASAP! please.
    >
    > I’ve been waiting for these money, since January.
    >
    > So I’m tired of your lame excuses, (like I think they would have
    > called them, in America).
    >
    > Erik Ribsskog
    >
    >
    > On Tue, Aug 19, 2014 at 4:33 PM, DWP ICE gateway team
    > <ice@dwp.gsi.gov.uk> wrote:
    >> Dear Erik,
    >>
    >> we are only able to accept complaints of this nature in person.
    You will need to visit your local jobcentre to discuss your complaint
    with them.
    >>
    >> DWP ICE gateway team
    >>
    >>
    >> On Tue, Aug 19, 2014 at 1:42 PM “Erik Ribsskog” <eribsskog@gmail.com> wrote:
    >>
    >> Hi,
    >> I’ve checked my online banking now.
    >>
    >> And I haven’t received the jobseeking allowance, for the days, that I document about, in the forwarded e-mails.
    >>
    >> This is now the fourth consecutive forthnighly periode, that I haven’t gotten my allowance.
    >> (20/6 to 3/7.
    >> 4/7 to 17/7.
    >> 18/7 to 31/7.
    >> And 1/8 to 14/8).
    >> This is on top of, that you also owe me allowance, for the days:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> And 23/5 to 3/7.
    >> Huyton Jobcentre must be the worst jobcentre in the World, I think.
    >> Do they have a problem with nazis, in Huyton, or something?
    >> You stopped my claim, but I told you made a mistake, I hadn’t gotten a job.
    >> That’s were it is now.
    >> Do you want me to start a new claim, again?
    >> That would be funny stuff, I think.
    >>
    >> It’s not really a new claim.
    >> You also take me to court, for crime I haven’t done, and there you refer to your clients, as ‘customers’, I remember.
    >>
    >> So I want to make a point of, that it’s something called customer-service.
    >> And that means that you should clean up your mistakes.
    >>
    >> And apologise, to the customer.
    >>
    >> But you punish me, for your mistakes.
    >> Like when you said I had started working for Packaging Europe again, earlier this year.
    >>
    >> But I haven’t worked for them, since 2008.
    >> Then you told me I had to start a new claim.
    >> You didn’t clean it up.
    >>
    >> And you started threating me like a new jobseeker.
    >>
    >> That’s funny stuff, since my claim really started, in 2008.
    >>
    >> So you are doing a lot of mistakes, you punish me for your
    mistakes, by refusing to pay me allowance, for a number of days, to do
    with that you wrongly stop my claim, and then you play games, and
    pretend I’m a new jobseeker.
    >> You now owe me money for around 117 days, I’ve calculated here.
    >> And it’s more than £1200, in missing jobseeking allowance, that you now owe me.
    >> (This is since 31/1).
    >> I now don’t have money for living-expenses.
    >>
    >> At the same time, you take me to court, and I have to walk
    there, (and can’t take the bus even, since I don’t have money, and I’ve
    been starving and I only have two tennis-shirts now, so I have to wash
    clothes every day, twice many days, and I’ve had to look for coins on
    the street, in both May and July, to survice.
    >> This is like Hitler runs the UK, I think).
    >> Thanks for sending me the money you owe me ASAP!
    >>
    >> Erik RIbsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, Aug 12, 2014 at 5:16 PM
    >> Subject: Update/Fwd: To: Huyton Jobcentre/Fwd: Yet another
    complaint against the Jobcentre/Fwd: New complaint about Huyton
    Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead
    Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your
    Email Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>
    >>
    >>
    >> Hi,
    >> here is the proof of postage-receipt, to show, that I’ve also sent these signing forms, in the post.
    >> (Since there has been a big problem, with that you haven’t gotten the letters I’ve sent you, earlier).
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, Aug 12, 2014 at 2:20 PM
    >> Subject: To: Huyton Jobcentre/Fwd: Yet another complaint
    against the Jobcentre/Fwd: New complaint about Huyton Jobcentre/Fwd:
    Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre,
    Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>
    >>
    >>
    >> Hi,
    >>
    >> I’m now sending you about my jobseeking, from 1/8 to 14/8, (see attachments).
    >> The reason that I’m sending this on 12/8, is that you sometimes
    tell me, that I should send you these files, on Tuesday, when my
    signing day is Thursday.
    >> (You’ve also told me, in a letter, (which I mis-read, and later
    has thought was alienating since it uses your date and not mine date),
    that you need these forms, within five days, of my signing day.
    >>
    >> Your address is also in Wolverhampton, (on your envelope).
    >>
    >> And your office is in Huyton, in Merseyside, in another part of Britain.
    >>
    >> So one have to had worked at both the Post Office, Royal Mail and the Jobcentre, to get this right, I think.
    >>
    >> So why not use the customers date, instead of the ‘communist’/your date.
    >>
    >> Just something I thought about).
    >> I’ve earlier written to you, that you owe me around £1067 for 103 days missing jobseeking allowance.
    >> With these fourteen new days.
    >> It’s now 117 days missing jobseeking allowance.
    >> So you now owe me around £1211, I checked on the calculator here.
    >>
    >> Please send me these money as soon as possible since I need
    them for living expenses and to pay back debt, that I’ve gotten, since
    you haven’t sent me the money, that was meant to cover my living
    expenses, for 117 days, since January, (which is a lot of days, I have
    to say, so this is serious, like you are trying to kill me or something,
    I have to say).
    >> Erik Ribsskog
    >> PS.
    >>
    >> Also, now I’ve run out of jobseeking diary-forms, (so I send
    screen-shot-picutures from my Universal Jobmatch-log, that I also print
    out and send with the signing form.
    >>
    >> Also I only have around one signing form left.
    >> And also only around one prepaid envelope, (for your
    Wolverhampton address, for the post handling site, that JCP have there, I
    can see, on your envelope), left.
    >>
    >> Please send me more of these forms/envelopes, so that I can send you about my jobseeking, around forthnightly.
    >>
    >> PS 2.
    >>
    >> Also, when I lived in Norway, I was part time-unemployed, for
    some months, after serving my conscription service, in 1993.
    >> And there one just sent cards, in the post, and tick for the days, that one have done jobseeking.
    >>
    >> And one doesn’t have to send them so that the Norwegian Jobcentre gets them, by some date.
    >>
    >> The Norwegian Jobcentre just process the cards when they get
    them, and send the money, within a number of days, (according to their
    in-house-routines, I guess that number of days was).
    >>
    >> So that would perhaps be something to learn from.
    >>
    >> Also in Norway, if we didn’t get money from
    Arbeidsformidlingen, (the Norwegain Jobcenter), then one could always go
    to ‘Sosialen’, and get money there.
    >> Citizen Advice have been messing with me, here in the UK.
    >>
    >> So I can only get money from the Jobcentre here, (for living expenses), as far as I’ve been informed.
    >> So please send the money you owe me now, and please stop trying
    to get my to starve to death, in this brutal way, that you have.
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Sat, Aug 9, 2014 at 11:38 PM
    >> Subject: Yet another complaint against the Jobcentre/Fwd: New
    complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane
    Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
    impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >> I wanted to complain about, that I haven’t gotten my
    jobseekers-allowance this week, (for the days 18/7 to 31/7), that I
    should have gotten, around Tuesday.
    >> It’s now more than £1000, that the Jobcentre owes me, in missing jobsseking allowance-payments, since January.
    >> The missing jobseeking allowance payments, are for the dates:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> 23/5 to 9/6.
    >> 20/6 to 3/7.
    >> 3/7 to 17/7.
    >> And 18/7 to 31/7.
    >> This adds up to 103 days, that I haven’t gotten my allowance for, I’ve calculated here.
    >>
    >> And it adds up to around £1067 now, (that the Jobcentre owes me).
    >>
    >> So this, (that you now owe me more than a thouand pounds), have made life miserable, the last months.
    >> I have to sometimes go and look for coins, on the street, in periodes.
    >>
    >> And I have to try to get credit-cards, (even if these
    credit-cards have a high interest, so this is expensive, and makes me
    get credit-card-debt).
    >>
    >> I wonder when I’m going to get these more than a thousand pounds.
    >>
    >> At the same time the Jobcentre are taking me to court, for crime, that I haven’t done.
    >>
    >> So this is like you frame me, (for some reason), and then stops my allowance.
    >>
    >> So that I should look dum in court, with old shoes and I have
    to walk to the city centre, instead of taking the bus, and in the
    lunch-break I can’t afford to buy a sandwich, because then my
    food-budget is going to last a shorter time, since I only can afford to
    shop at budget supermarkets now, to make the small credit card
    credit-limit last as long as possible.
    >>
    >> This isn’t fine I think.
    >>
    >> Please stop messing with me.
    >>
    >> You mess with me both in court, and when you stop my allowance all the time.
    >>
    >> This I wanted to complain about.
    >> Erik Ribsskog
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Aug 4, 2014 at 1:52 PM
    >> Subject: New complaint about Huyton Jobcentre/Fwd: Update/Fwd:
    Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.:
    SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >>
    >> today I went for a Personal Adviser Interview at Huyton Jobcentre.
    >> (I haven’t really asked for a Personal Adviser.
    >> And I really want a Jobseeking-adviser.
    >> If I have to have an advisor.
    >> And not a Personal Adviser, (I’m not sure how this title should be interperated)).
    >> I gave the letter to a woman there, in her 50’s perhaps with brown hair.
    >> (I didn’t see her name.
    >> She wasn’t wearing a name-sign.
    >>
    >> But an ID-sign, around her neck.
    >> And she wasn’t that tall, so the id hang a bit low, so I didn’t manage to read what it said.
    >>
    >> Name-signs would be more customer-friendly, I think, than the ID-bracelet.
    >> I’m an earlier Store Manager who is used with checking that the staff wore their name-signs at work, by the way).
    >> At Huyton Jobcentre it was chaos.
    >> The brunette went and chatted with some other staff, about my letter, and punched on several computers, I think.
    >>
    >> She said it wasn’t on the system, (to a collegue, I think), I overheard.
    >>
    >> And I overheard that someone in the queue, (I hadn’t been asked
    to sit down), had a meeting with the same adviser, (Lynn), around the
    same time, as me.
    >> I was then asked to sit down, (after around ten minutes).
    >>
    >> I had barely sat down.
    >>
    >> And then a security-guard told me to go to a screened room, I think they called it.
    >> Like I’m a criminal, or something!
    >> Then I got to speak with a Gary, in room 4.
    >> He said a mistake had happened.
    >> So that I couldn’t have the meeting today.
    >>
    >> (He said Lynn wasn’t at work.
    >>
    >> But I guess he lied.
    >>
    >> Since I overheard that Lynn was having another meeting, while I was queuing).
    >> So I took two buses, for a total of one and a half hours, (each way), for no reason at all.
    >> It was like the first meeting I had, at Huyton Jobcentre, earlier this year.
    >>
    >> The Royal Airforce-guy, (I’m not sure if it was Gary), just
    didn’t want to speak with me, the first day, that I went there.
    >>
    >> I had to go back, the next week.
    >> And then the earlier Royal Airforce-guy, (at least he claimed
    to have worked for them), squezed two meetings into one apointment, it
    seemed like, to me.
    >>
    >> Lynn wasn’t available, Gary said, by the way.
    >> Gary said he had to speak with my other adviser.
    >> (I hope this doesn’t mean that Sarah Bamber is working with my files still.
    >>
    >> After she has taken me to court, with some false acusations about me).
    >> Gary didn’t way any name, just ‘other adviser’.
    >> Gary also asked me if I was alright, at the beginning, of the meeting.
    >>
    >> I don’t know why he became personal.
    >>
    >> I think this is a bit personal.
    >>
    >> I asked him, if he was alright, (so to not be patronised myself).
    >>
    >> Gary said he had felt better.
    >>
    >> So perhaps Gary needs a holiday, one could think.
    >>
    >> He didn’t looked like he had shaved this morning eighter, I think.
    >> (I’ve served me conscription-service in the Norwegian infantry, and have worked as a store manager.
    >>
    >> So I’m a bit aware of things like this).
    >> Gary wasn’t that clear, regarding how and when, I was going to hear, from the Jobcentre, next time.
    >>
    >> I wanted to know how I should go forward.
    >>
    >> But Gary couldn’t even say, if I was going to get a letter, in the post, from JCP, or not.
    >>
    >> So this was poor customer-service, I think.
    >>
    >> How should I go forward now, I was wondering.
    >>
    >> The Jobcentre have around five times, the last months, stopped my claim, by mistake.
    >>
    >> And then you have punished me, for _yours_ mistakes.
    >>
    >> And you haven’t paid me jobseekers-allowance, for a random
    number of weeks, (it seems), to do with these mistakes you’ve done, when
    you stopped my claim.
    >> Even if I’ve every time this has happend, has ASAP explained to you, that my claim hasn’t really ended.
    >>
    >> Then you at JCP should have cleaned up your mistake.
    >>
    >> But no, you just tell me my claim has ended.
    >>
    >> I have to file a rapid reclaim.
    >>
    >> No cleaning up here.
    >>
    >> No appologizes for that you’ve done mistakes.
    >> But you make me almost starve to death, (by stopping my
    allowance, for a month or more, at a time), instead of cleaning up your
    mistakes.
    >> This reminds me, about something, that my Assistant Manager
    Kjetil Prestegarden once said, (when I was Store Manager, at Rimi
    Kalbakken, in Oslo, where I worked in 2000 and 2001).
    >>
    >> It’s ok to make mistakes Prestegarden said.
    >>
    >> But not _only_ mistakes.
    >> I could say the same, I think.
    >> The Jobcentre is only making mistakes.
    >>
    >> Also when you say I’ve sent harrassing e-mail, to your staff, Sarah Bamber.
    >> I haven’t done this at all.
    >> But you wont realize this.
    >>
    >> And also make more mistakes, like banning me from my five closest jobcentres.
    >>
    >> And when I go to Edge Hill or Williamsson Square Jobcentre.
    >>
    >> Then the staff there mess with me.
    >>
    >> They don’t like the route I’ve walked there, (a staff at Edge
    Hill said, he said I would have had to walk past Williamsson Sq
    Jobcentre, to get to Edge Hill Jobcentre, from Walton. But that’s a lie.
    It’s possible to walk from Walton to Edge Hill Jobcentre without
    walking past Williamsson Sq. jobcentre. So this was just a provocation, I
    think, from John or Jimmy, at Edge Hill Jobcentre).
    >> Mistakes upon mistakes upon mistakes.
    >> And when are you going to send me the money you owe me?
    >> You owe me almost £900 in missing jobseeking allowance-payments, since January.
    >>
    >> 31/1 to 21/2.
    >>
    >> 8/3 to 30/3.
    >>
    >> 23/5 to 9/6.
    >>
    >> 20/6 to 3/7.
    >>
    >> And 4/7 to 17/7.
    >> I was never sanctioned, in any way, when I worked for twelve years, in Rimi/ICA, in Norway, from 1992 to 2004.
    >>
    >> So how come I get all these missing payments, from the Jobcentre, this year?
    >> The answer is, that I’m being messed with, in an organised way,
    it seems to me, by some e.g. underworld, at the Jobcentre.
    >>
    >> So this I wanted to complain about.
    >> If you do a mistake, try to clean it up, as soon as possible.
    >>
    >> That is something I tried to have, in the back of my mind, when
    I worked as a retail-manager, at Rimi/ICA, for around ten years, from
    1994 to 2004.
    >>
    >> Maybe the Jobcentre should think a bit like that themselves,
    and stop being so arrogant and descending, (if I may say, a bit
    moderated version, of what I think).
    >>
    >> Thanks in advance for the fast cleaning-up, of all of these your mistakes, mentioned above.
    >> Erik Ribsskog
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Fri, Jul 18, 2014 at 9:53 PM
    >> Subject: Fwd: Update/Fwd: Complaint to Jane Finn, Manager
    Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
    impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    >> Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet <hofmarskallatet@kongehuset.dk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post <post@slottet.no>, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>, Benefits S
    >  er
    >>  vice <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “president@ansa.no” <president@ansa.no>, Google Press <press@google.com>, post@canica.no, kelo02@handelsbanken.co.uk
    >>
    >>
    >> Hi,
    >> today I got a text-message from you.
    >> You say I’ve ended my claim.
    >> Have you gone insane?
    >>
    >> I’ve almost starved to death, twice this year.
    >>
    >> First in May and then in July.
    >>
    >> Since you stop my allowance all the time.
    >>
    >> And now this.
    >> (I also almost starved to death once last year.
    >> You haven’t sent me my money, that I should have gotten last week.
    >>
    >> And I haven’t eaten properly, the last days, and don’t feel very strong.
    >>
    >> And now this).
    >> You have also invented that I send harassing e-mails to your staff.
    >>
    >> And now this.
    >>
    >> You’ve also taken me to court and banned me from my five closest jobcentres.
    >>
    >> And now this.
    >> You’ve also refused to speak with me, at your other jobcentres.
    >>
    >> And informing me there, that I need to be seen in a ‘screened room’.
    >> (A room with a screen?).
    >> And now this.
    >> You’ve also told me you don’t have capasity to let me register at Edge Hill Jobcentre.
    >>
    >> And now this.
    >> Plus plus.
    >> It’s like people should just kill themselves if they become unemployed, I think.
    >> With these horrible people working at JCP/DWP.
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Jul 14, 2014 at 2:31 PM
    >> Subject: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead
    Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd:
    Your Email Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
    >>
    >>
    >> Hi,
    >>
    >> I’ve now checked up on the dates, regarding the missing jobseekers allowance-cases.
    >> The missing payments, are for the days:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> 23/5 to 9/6.
    >> And 20/6 to 3/7.
    >>
    >> The first of these cases is with ICE now.
    >>
    >> But I was wondering if you could please update me regarding
    when I’m going to receive the Jobseekers Allowance, for the dates 8/3 to
    30/3, 23/5 to 9/6 and 20/6 to 3/7.
    >>
    >> Thanks in advance for any help with this!
    >> Best regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Jul 14, 2014 at 2:20 AM
    >> Subject: Complaint to Jane Finn, Manager Birkenhead Benefit
    Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email
    Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
    >>
    >>
    >> Hi,
    >>
    >> I’m refering to your letter from 4/7, which I received in the post, a few days ago.
    >> (Which I attach a scanned copy of).
    >>
    >> You write that: ‘We have also decided that you have not shown
    good cause for the delay in making your claim from 23 May 2014 to 9 June
    2014’.
    >>
    >> But, like I explain in the forwarded e-mail.
    >>
    >> What happened, was that someone impersonated me, and said I’d gotten a job, with Packagaing Europe, again.
    >>
    >> But that was just a case of criminal impersonation, like I
    informed you ASAP, when I heard about this fraud, from the Liverpool
    City Council, on 27/5.
    >> So how can you say that there has been a delay.
    >>
    >> When I informed you as soon as possible.
    >>
    >> I think it’s strange that you stopped my claim, when I informed
    you, that this was just someone impersonating me, (like I think
    Packaging Europe should be able to confirm).
    >>
    >> And now you say I have delayed making my new claim.
    >> When I didn’t really stop my old claim.
    >> (It was a hoax by a group of scum-bags, like they say, in the papers).
    >> So I want you to please send me the missing jobseekers allowance, from the days 23/5 to 9/6.
    >> Also, I haven’t gotten the jobseekers allowance from 31/1 to 21/2, (this case is with ICE).
    >>
    >> And not from 6/3 to around 28/3, (this case should be with the
    Jobcentre/DWP, but I haven’t heard anything about this case, in months).
    >>
    >> And also, I haven’t gotten the jobseekers allowance, from 20/6
    to 3/7, (I should have gotten this payment, on Tuesday last week, on
    8/7, that’s almost a week delayed now).
    >> Also, JCP is taking me to court for having sent harassment e-mails to one of your staffs work-email-address.
    >> (I’m not sure if that would have been a crime since it’s to someones work e-mail address).
    >>
    >> But anyway, I haven’t sent these e-mails.
    >>
    >> They are also hoax-e-mails, sent by a group of scumbags, (like you say here in the UK).
    >> Like the ‘funny’ one about Packaging Europe, from May.
    >> I’m not sure when JCP are going to realize this.
    >>
    >> Or if you just pretend you don’t understand this.
    >>
    >> As a complaint and update.
    >> Regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, May 27, 2014 at 3:45 PM
    >> Subject: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
    >> To: Colin Simber <colin.simber@linskills.co.uk>
    >> Cc: Mervyn Pilley <enquiries@businessmanagement.org.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>,hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service >
    >    enefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>,rcjchancery.judgeslisting@hmcts.gsi.gov.uk, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >>
    >> now someone have written an e-mail to Liverpool City Council,
    in my name, (it sems, from an e-mail I got from Liverpool Direct today).
    >>
    >> And someone impersonating me, have told the Jobcentre I’m no longer unemployed.
    >>
    >> But I haven’t worked for Packaging Europe since 2008.
    >> And that job never paid £470 a week.
    >>
    >> It didn’t even pay that in a month, (if I remember it right).
    >>
    >> So this is like something from some ‘comedians’, (or terrorists), who are doing terror and monitoring me.
    >>
    >> Something like that.
    >> Best regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
    >> Date: Tue, May 27, 2014 at 10:29 AM
    >> Subject: Your Email Enquiry <<#22175-394099#>>
    >> To: eribsskog@gmail.com
    >>
    >>
    >>
    >>
    >> Your email reference number is: 394099
    >>
    >>
    >>
    >> Dear Erik
    >>
    >> Thank you for your e-mail about starting a job.
    >>
    >> Unfortunately, we cannot help you with this matter because is
    does not come within the remit of Liverpool City Council.  May we
    suggest you contact:
    >>
    >> Department of Works and Pensions as you will need to stop your Job Seekers Allowance.
    >> If you would like any further assistance on this matter or
    anything else please let me know via the e-mail address below
    >>
    >> Kind regards
    >>
    >> Joanne
    >>
    >> Liverpool Direct Limited
    >>
    >>
    >> Email:     liverpool.direct@liverpool.gov.uk
    >> Website: www.liverpool.gov.uk
    >>
    >> P Please consider the environment before printing this e-mail. Thank you
    >>
    >>
    >> Would you prefer to receive your council tax bill via e-mail?  Go towww.liverpool.gov.uk and complete the easy online registration form.
    >>
    >>
    >>
    >>
    >>
    >> — Original Message —
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Received: 23/05/14 14:32:58 o’clock UTC
    >> To: <contact-us@dwp.gsi.gov.uk>, <contact-us@jobcentreplus.gsi.gov.uk>
    >> CC:<liverpool.direct@liverpool.gov.uk>, <benefits.service@liverpooldirectlimited.co.uk>
    >> Subject: Update
    >>
    >> Hi
    >>
    >> I just thought that I should update you, that I got a job today, working from home for Packaging Europe.
    >>
    >> (I also worked for them, some years ago)
    >>
    >> I earn 470 pounds a week, and have started, in the new job, today.
    >>
    >> Just an update, since I have received jobseekers allowance, until now.
    >>
    >> Regards
    >>
    >> Erik Ribsskog
    >>
    >> ______________________________________________________________________
    >> This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
    >> ______________________________________________________________________
    >>
    >>
    >> —— Please do not remove your unique tracking number! ——
    >> <<#22175-394099#>>
    >> ______________________________________________________________________
    >> DISCLAIMER:
    >>
    >> The information in this e-mail is confidential and may be read,
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    it in error please contact the sender immediately by returning the
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  • Jeg sendte en e-post til DWP

    Erik Ribsskog


    To:
    Paul Andrews, Complaints Resolution Manager – North West Complaints
    Resolution Team/Fwd: Complaint/Fwd: Yet another update/Fwd: New
    update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>

    Erik Ribsskog Sun, Aug 31, 2014 at 10:26 PM

    To: CONTACT-US

    Cc:
    Contact-Us , DWP ICE gateway
    team , “post@nav.no”
    Bcc:
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “emb.london”
    , she , Bjørn Ribsskog
    , admin
    , Legal LSC
    , “anne-kathrine.skodvin”
    , ica@ica.se, amnestyis
    , “EUteam@amnesty.org”
    , “SCT@amnesty.org.uk”
    , cath.mcgivern@mwr.uk.com, Benefits Service

    Hi,

    I’m refering to your letter, from 26/8, that I attach a scan copy of.

    I have earlier explained about all these cases in detail, (in e-mails to you).

    So it’s a bit like DWP are trying to tire me, when they ignore my
    complaints/explainations.

    I’ve written to you earlier, and explained, that I’m an earlier Store
    Manager, (from ICA), and that I’m used with working, with
    HR/Employment-stuff.

    So I don’t think I’m the problem here, (like I’ve written to you earlier).

    I got around £580, into my bank-account, on Friday.

    These must be for four signing-dates, I reackon.

    But it isn’t clear to me, which dates, that this payment is for.

    There are many cases:

    31/1 to 21/2.

    8/3 to 30/3.

    23/5 to 9/6.

    20/6 to 3/7.

    4/7 to 17/7.

    18/7 to 31/7.

    1/8 to 14/8.

    And 15/8 to 28/8.

    Which dates was the payment for, I was wondering.

    I guess ICE have to look at the other cases then.

    You say that someone have sent me strange e-mails, in the name of ICE.

    The Jobcentre and the Police, has taken me to court, for having sent
    strange e-mails, to your Aintree Jobcentre-staff Sarah Bambers
    work-email-address.

    The Police have been on my door, around 50 times, and they have been
    hammering on my door, like it was the German bombs, during the war.

    And twice, they have broken into my flat, and kidnapped me, and kept
    me in cell, at the police-station, for many hours/days.

    And I’ve been to Liverpool & Knowsley Magistrates Court five or six
    times, due to this funny case.

    Mostly I’ve been brought there in hand-cuffs.

    And I’ve been found guilty by that court, for sending those e-mails.

    And I’ve tried to tell the ignorant police-officers and the ignorant solicitors.

    That this is spoofing, and that someone have sent e-mails, from my
    account, by forging the sender-field.

    Like Google explains here:

    https://support.google.com/mail/answer/50200?hl=en

    The Jobcentre also pretends, (it seems to me), that they don’t get the
    letters, that I send them, in the post.

    And also, (like I’ve explained in earlier complaint-emails), the
    Jobcentre should use the customers date.

    And not your date.

    To know how long time, a letter takes, from the Post Office, by Royal
    Mail, to your post-handling-site in Wolverhampton, and then to Huyton
    Jobcentre.

    People would have to be in the Russian mafia, or something, to know,
    how long time, this takes.

    It’s the date, on the post-stamp, that is the date one should use.

    I learned this, at commerce and office-school, in Norway.

    The Jobcentre also changes it, all the time.

    In letters they write, that I have to send the signing forms, so that
    you get it, within five days.

    And in meetings you say, send them on Tuesday before the signing-day.

    Why not use the customer-date?

    I think it’s alienating, to use the ‘communist-date’, like I’ve written earlier.

    So now ICE should be banned, from five places.

    Like you’ve banned me, from my five closest jobcentres?

    It’s strange, that you have kept these £580, that I got on Friday, so
    long, I think.

    These are really jobseekers-allowance, for two months.

    Four forthnightly payments.

    And at the same time, the Jobcentre, have been taking me to court.

    I haven’t been able to buy new shoes.

    I haven’t been able to go to the court, by bus, (I’ve had to walk, for
    almost an hour, from Walton, several times).

    I’ve had to look for coins, on the street, in both May and July, (and
    also in May, in 2013).

    (Due to that you haven’t sent my allowance.

    That you wait a long time, before you send for many periodes, at the same time).

    I haven’t been able to go to the barber, to cut my hair, before I go to court.

    And several times, I’ve been kept in a cell, before I’ve appeared in court.

    Not having the opertunity, to e.g. shave, before I appear, before the judges.

    This is like a plot, I think.

    That my allowance have been stopped.

    At the same time, which I’ve been taken to court, by the Jobcentre and
    the Police.

    This is terror, I think.

    So this I wanted to complain about.

    I was at a meeting, with National Probation Service, on Thursday, last week.

    (After I was found guilty, of sending strange e-mails.

    But this was spoofing.

    Much in the same way, as the strange ICE-emails, that you mention, in
    your letter).

    They, (Peter Lochran), told me, to contact Merseyside Welfare Rights,
    in Bold Street.

    So I also send a copy of this e-mail, to them, now.

    I’m going to go there, as well, if the other cases, doesn’t solve
    themselves, quite soon.

    I first want to please know, which dates, was the money, that you sent
    me, that I got on Friday, for?

    Then I can go on, with the complaint, I think.

    The first two cases, (31/1 to 21/2 and 8/3 to 30/3), are with ICE.

    ICE have ‘sat on’ the first case, (31/1 to 21/2), for almost half a
    year now, I think it must be.

    So they do something that we call ‘trenering’, in Norway.

    I’ll look it up.

    It transer to ‘delay’ or ‘slow up’, on Easytrans.org.

    This is considered to be very bad, in Norway, to ‘trenere’ a case.

    So that isn’t fine, I think, that ICE are delaying, (or slowing down),
    the 31/1 to 21/2-case.

    You write that I’ve gotten two new jobs, this year.

    That isn’t right.

    DWP is confused then, I have to say.

    I’ve gotten Tim Sykes, from Packaging Europe, to confirm, that I
    haven’t started working for them again.

    And I’ve sent this information, to the Jobcentre/DWP.

    Still you claim this, in your letter, that I started working for that
    company again.

    That’s just that DWP are confused, I have to say.

    I have been unemployed, since I stopped working, for Packaging Europe,
    in November 2008, I think it was.

    So these new claims aren’t really new claims.

    It’s just that JCP don’t know how to clean things up, when they do mistakes.

    This I’ve explained about in detail, (to do with each case), earlier.

    So I don’t know why these cases have been delayed, and stocked up.

    The JCP/DWP/ICE shoule be better at sorting with the complaints, when
    you get them.

    Instead of delaying the cases, so for me, to be poor, (and for me to
    look like a bum, I guess), when you and the Merseyside Police have
    this ‘Russian mafia case’ against me, (I think I have to call it).

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Wed, Aug 27, 2014 at 3:59 PM
    Subject: Complaint/Fwd: Yet another update/Fwd: New update/Fwd:
    Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>

    Hi,

    I wanted to complain that you haven’t sent me more signing by
    post-forms, in the post.

    My signing date is tomorrow.

    So I just send you this e-mail, for the dates 15/8 to 28/8.

    My signing jobcentre is Huyton Jobcentre.

    But the last time I was there, (on 4/8, I had an apointment with a
    Lynn there, which was changed to an apointment with a Gary).

    Then Gary could not tell me how to go forward to do with my claim.

    This I’ve complained about earlier, (but I can’t see that I’ve
    received a reply about this).

    Since the end of January, it’s 131 days, that you haven’t paid me for.

    That’s more than £1300.

    I have to say it seems the Jobcentre are trying to murder me, by not
    sending me money for food, so to try to make me starve to death.

    I also don’t have electricity in my flat, and no money for the barber, etc.

    I’m an earlier Store Manager, (from ICA in Norway), so I’m used with
    HR/Employment-stuff, so I don’t think I’m the problem here.

    This is a scandal, I think.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Fri, Aug 22, 2014 at 2:11 AM
    Subject: Yet another update/Fwd: New update/Fwd: Update/Fwd:
    Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>, “complaint.info
    <complaint.info@financial-ombudsman.org.uk>, post
    <post@spesialenheten.no>, aroberts@kirwans.co.uk

    Hi,

    I discussed this, with my new solicitor, from Kerwans, yesterday, (Wednesday).

    (Because I’m being taken to court, for having written strange e-mails,
    to a jobcentre-woman, (Sarah Bamber).

    Something I haven’t done.

    But someone, (who use my name), are trying to punish me, they write me:

    Erik Ribsskog <johncons@yandex.com>

    12:57 AM (58 minutes ago)

    to me
    Why is this message in Spam? You clicked “Report phishing” for this
    message.  Learn more
    Hei på deg, Erik

    Fornøyd med straffene hittil? 🙂

    Du har ennå ikke fjernet navn/epostadresse fra bloggen din, så du skal
    fortsatt straffes.

    Du har frist til søndag 24. august kl. 21 (norsk tid) til å fjerne
    navn/epost fra bloggen din.

    MEN:
    Dette er absolutt siste frist. Du får ingen flere sjanser. Det er nå
    eller aldri. Enten overholder du denne fristen, eller så blir du
    straffet jevnlig resten av livet. Søndag kl 21.01 er for sent. Enkelt
    og greit.
    Til og med du burde skjønne dette. Søndag kl. 21 er fristen. Søndag kl. 21.

    God helg 🙂

    Mvh.

    PS. Søndag kl. 21).

    My local jobcentre, in Walton, was closed down, around five years ago.

    So when I moved back to Walton, in 2012, then I went to Everton
    Jobcentre, (because that looked like the closest one, on the map, I
    think it was).

    They told me to go to Walton Wale Jobcentre, in Aintree, in Sefton.

    That’s around half an hours walk, from where I live, (close to
    Goodison Park), in Walton.

    (I got this flat, after I was thrown out, by MAS, in May 2012, due to
    that MAS didn’t get money for me staying there, from the Council.

    Before that I was thrown out several times, in Liverpool and
    Sunderland, after I started a court-case, against my landlord, in Dale
    Street, around 2011).

    You’ve later banned me, from my five closest jobcentres.

    (Aintree, Everton, Knotty Ash, Norris Green and Bootle.

    Something like that).

    So when you tell me to go to my local Jobcentre, it’s a bit like a joke.

    My signing jobcentre is Huyton.

    But that’s an around three hour walk, it seems to me, from the map.

    So they would probably say I’m insane, if I walk there.

    Because you, (ICE and JCP), owes me around £1200 in missing
    jobseekers-allowance, since January, (for more than 100 days), so I
    can’t afford to take the bus or Metro, at the moment.

    And if I go to Williamsson Sq. Jobcentre.

    Then they tell me that I have to be seen, in a screened room.

    And tell me to go to Edge Hill Jobcentre.

    But if I go to Edge Hill Jobcentre.

    Then they, (John I think it was), gets a bit afraid of me, it seems.

    Since I manage to walk there, from Walton, (a walk that takes a bit
    more than an hour, I think).

    And then they start saying nonsense.

    They say I would have had to walk past Williamsson Sq. jobcentre, to
    get from Walton, (Keith Court), to Edge Hill.

    But that’s a lie of course.

    The way I walk, (through Stanley Park), I learned, in 2012, when I
    lived with MAS at Fairfield, and had Edge Hill as my local Jobcentre.

    I had to go to MAS, (for different ‘funny’ meetings), and they were
    inbetween Walton and Fairfield.

    And I had a dentist in Walton, from when I lived there, in 2005 and 2006.

    So then I just walked from MAS to Walton, when I went to my dentist.

    So I know how to walk between Walton and Edge Hill.

    Since I’ve lived both in Walton and near Edge Hill.

    And I’ve been going to meetings at MAS, which is laying, inbetween
    these places, in Belmont Road.

    So they don’t just wonder about jobseeking, they want to know why I
    walk this and that way.

    And they perhaps feel a bit demasculated, since I walk so far, to get
    there, (to Edge Hill jobcentre).

    And then they tell me, they only have capasity, to serve their local citizens.

    So if I go to Edge Hill Jobcentre, then they think I’m strange/insane,
    and refuse to serve me, (since I’m not a local guy, or something, it
    seems).

    So if you tell me, to go to my local jobcentre.

    Then you might as well tell me to go to hell, I think, (after I’ve
    been thinking more about this, after also discussing it, with my new
    solicitor).

    So it seems pointless to me, that you can discuss my complaint, in writing.

    Due to this ‘nature of the complaint’, like you call it.

    It seems like you are harassing me then, I have to say.

    So this I wanted to complain about.

    Thanks for sending me the money you owe me ASAP!

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:23 PM
    Subject: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To:
    Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>, “complaint.info
    <complaint.info@financial-ombudsman.org.uk>, post
    <post@spesialenheten.no>

    Hi yet again,

    I went to a couple of supermarkets, after I was at Barclays Bootle.

    And on my way home, I spotted a police-car, standing parked, outside
    Barclays Boote.

    Is this the Merseyside Police who mess with me through the companies?

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:17 PM
    Subject: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
    <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>

    Hi again,

    and please start writing the name, of the clerk, who has sent the e-mail.

    Is this nonsense due to that I went to Barclays Bootle today?

    And then I get harassed, by ICE Bootle, since Danny at Barclays Bootle
    has a mate as ICE Bootle?

    Hm.

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 7:07 PM
    Subject: Re: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
    To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, “post@nav.no
    <post@nav.no>, ~ RBS Customer Relations
    <Customer.Relations@rbs.co.uk>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
    admin <admin@lpl-norwegian-consulate.org.uk>, “emb.london”
    <emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, “hv-02.kontakt”
    <hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
    <amnestyis@amnesty.org>, “EUteam@amnesty.org” <EUteam@amnesty.org>,
    SCT@amnesty.org.uk” <sct@amnesty.org.uk>,
    pierre.schellekens@ec.europa.eu, Benefits Service
    <benefits.service@liverpooldirectlimited.co.uk>,
    me-customersupportliverpool@hmcts.gsi.gov.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
    <tim@packagingeurope.com>

    Hi,

    you say that complaints can only be discussed at my local jobcentre?

    This makes no sense.

    Stop messing me around.

    You probably know as well as I do that complaints can be written in
    writing, as well.

    Please stop with this non-sense.

    You at ICE owes me money for the dates 31/1 to 21/2.

    And for the dates 8/3 to 30/3.

    These are cases that I’ve sent to you about months ago.

    Could you please inform me as to the status, of these complaints,
    (that I think are overdue with you).

    When I worked at ICA, (from 1992 to 2004), they never used like half a
    year, to check a compaint.

    And I didn’t need to go to the head-office to complain.

    I could call the head-office or complain to my local manager.

    It makes no sense that I can’t complain in writing.

    It’s like the people at the Jobcentre are uneducated people then, who
    don’t know how to read and write.

    Regards,

    Erik Ribsskog

    PS.

    And please stop telling me, that I have to complain in this or that way.

    I’m the customer here I think.

    It’s like something from the German Nazi-party I think, when you anoy
    me like this.

    It’s no law who says I can’t complain in writing.

    And this is news to me, and I’ve complained about missing payments
    since January, (and also in earlier years).

    So are years late with your ‘Gestapo-stuff’ I have to say.

    And it’s just non-sense anyway.

    Please try to start improving you customer-service-skills.

    Please escalate this e-mail as a complaint, to your line-manager about
    poor customer-service.

    On Tue, Aug 19, 2014 at 6:35 PM, DWP ICE gateway team
    <ice@dwp.gsi.gov.uk> wrote:
    > Dear Erik,
    >
    > you will need to discuss any complaints relating to payments with
    your local jobcentre. This can only be done in person, at your local
    jobcentre. I trust this is satisfactory.
    >
    > DWP ICE gateway team
    >
    > On Tue, Aug 19, 2014 at 6:12 PM “Erik Ribsskog” <eribsskog@gmail.com> wrote:
    >
    > Hi,
    >
    > this _nature_?
    >
    > What’s that supposed to mean?
    >
    > When I served my conscription-service, in the Norwegian infantry, we
    > were inspected, by an American officer.
    >
    > He asked a soldier in my platoon, (Bekklund): ‘What’s the spirit of
    > the bayonette’?
    >
    > This didn’t make any sense to us.
    >
    > But the American officer answered: ‘To kill’.
    >
    > That we hadn’t learned in the Norwegian infantry.
    >
    > The bayonette has a spirit?
    >
    > And the complaint has a nature?
    >
    > I’ve earlier complained to you, that you aren’t good, at customer service.
    >
    > It’s poor customer-service if you don’t accept complaints by e-mail,
    > due to something with ‘nature’.
    >
    > That doesn’t make any sense, I think.
    >
    > So this I wanted to complain about.
    >
    > You’ve also banned me from my five closest jobcentres.
    >
    > And if I go to one further away, they treates me like I’m insane.
    >
    > So this is like a Catch 22 or something by Kafka.
    >
    > So this I wanted to complain about again.
    >
    > Please just send me my money now, and stop wasting my time, with your
    > vague ‘nature-stuff’, (if I might say so).
    >
    > And again, ASAP! please.
    >
    > I’ve been waiting for these money, since January.
    >
    > So I’m tired of your lame excuses, (like I think they would have
    > called them, in America).
    >
    > Erik Ribsskog
    >
    >
    > On Tue, Aug 19, 2014 at 4:33 PM, DWP ICE gateway team
    > <ice@dwp.gsi.gov.uk> wrote:
    >> Dear Erik,
    >>
    >> we are only able to accept complaints of this nature in person.
    You will need to visit your local jobcentre to discuss your complaint
    with them.
    >>
    >> DWP ICE gateway team
    >>
    >>
    >> On Tue, Aug 19, 2014 at 1:42 PM “Erik Ribsskog” <eribsskog@gmail.com> wrote:
    >>
    >> Hi,
    >> I’ve checked my online banking now.
    >>
    >> And I haven’t received the jobseeking allowance, for the days, that I document about, in the forwarded e-mails.
    >>
    >> This is now the fourth consecutive forthnighly periode, that I haven’t gotten my allowance.
    >> (20/6 to 3/7.
    >> 4/7 to 17/7.
    >> 18/7 to 31/7.
    >> And 1/8 to 14/8).
    >> This is on top of, that you also owe me allowance, for the days:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> And 23/5 to 3/7.
    >> Huyton Jobcentre must be the worst jobcentre in the World, I think.
    >> Do they have a problem with nazis, in Huyton, or something?
    >> You stopped my claim, but I told you made a mistake, I hadn’t gotten a job.
    >> That’s were it is now.
    >> Do you want me to start a new claim, again?
    >> That would be funny stuff, I think.
    >>
    >> It’s not really a new claim.
    >> You also take me to court, for crime I haven’t done, and there you refer to your clients, as ‘customers’, I remember.
    >>
    >> So I want to make a point of, that it’s something called customer-service.
    >> And that means that you should clean up your mistakes.
    >>
    >> And apologise, to the customer.
    >>
    >> But you punish me, for your mistakes.
    >> Like when you said I had started working for Packaging Europe again, earlier this year.
    >>
    >> But I haven’t worked for them, since 2008.
    >> Then you told me I had to start a new claim.
    >> You didn’t clean it up.
    >>
    >> And you started threating me like a new jobseeker.
    >>
    >> That’s funny stuff, since my claim really started, in 2008.
    >>
    >> So you are doing a lot of mistakes, you punish me for your
    mistakes, by refusing to pay me allowance, for a number of days, to do
    with that you wrongly stop my claim, and then you play games, and
    pretend I’m a new jobseeker.
    >> You now owe me money for around 117 days, I’ve calculated here.
    >> And it’s more than £1200, in missing jobseeking allowance, that you now owe me.
    >> (This is since 31/1).
    >> I now don’t have money for living-expenses.
    >>
    >> At the same time, you take me to court, and I have to walk
    there, (and can’t take the bus even, since I don’t have money, and I’ve
    been starving and I only have two tennis-shirts now, so I have to wash
    clothes every day, twice many days, and I’ve had to look for coins on
    the street, in both May and July, to survice.
    >> This is like Hitler runs the UK, I think).
    >> Thanks for sending me the money you owe me ASAP!
    >>
    >> Erik RIbsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, Aug 12, 2014 at 5:16 PM
    >> Subject: Update/Fwd: To: Huyton Jobcentre/Fwd: Yet another
    complaint against the Jobcentre/Fwd: New complaint about Huyton
    Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead
    Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your
    Email Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>
    >>
    >>
    >> Hi,
    >> here is the proof of postage-receipt, to show, that I’ve also sent these signing forms, in the post.
    >> (Since there has been a big problem, with that you haven’t gotten the letters I’ve sent you, earlier).
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, Aug 12, 2014 at 2:20 PM
    >> Subject: To: Huyton Jobcentre/Fwd: Yet another complaint
    against the Jobcentre/Fwd: New complaint about Huyton Jobcentre/Fwd:
    Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre,
    Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, “post@nav.no” <post@nav.no>
    >>
    >>
    >> Hi,
    >>
    >> I’m now sending you about my jobseeking, from 1/8 to 14/8, (see attachments).
    >> The reason that I’m sending this on 12/8, is that you sometimes
    tell me, that I should send you these files, on Tuesday, when my
    signing day is Thursday.
    >> (You’ve also told me, in a letter, (which I mis-read, and later
    has thought was alienating since it uses your date and not mine date),
    that you need these forms, within five days, of my signing day.
    >>
    >> Your address is also in Wolverhampton, (on your envelope).
    >>
    >> And your office is in Huyton, in Merseyside, in another part of Britain.
    >>
    >> So one have to had worked at both the Post Office, Royal Mail and the Jobcentre, to get this right, I think.
    >>
    >> So why not use the customers date, instead of the ‘communist’/your date.
    >>
    >> Just something I thought about).
    >> I’ve earlier written to you, that you owe me around £1067 for 103 days missing jobseeking allowance.
    >> With these fourteen new days.
    >> It’s now 117 days missing jobseeking allowance.
    >> So you now owe me around £1211, I checked on the calculator here.
    >>
    >> Please send me these money as soon as possible since I need
    them for living expenses and to pay back debt, that I’ve gotten, since
    you haven’t sent me the money, that was meant to cover my living
    expenses, for 117 days, since January, (which is a lot of days, I have
    to say, so this is serious, like you are trying to kill me or something,
    I have to say).
    >> Erik Ribsskog
    >> PS.
    >>
    >> Also, now I’ve run out of jobseeking diary-forms, (so I send
    screen-shot-picutures from my Universal Jobmatch-log, that I also print
    out and send with the signing form.
    >>
    >> Also I only have around one signing form left.
    >> And also only around one prepaid envelope, (for your
    Wolverhampton address, for the post handling site, that JCP have there, I
    can see, on your envelope), left.
    >>
    >> Please send me more of these forms/envelopes, so that I can send you about my jobseeking, around forthnightly.
    >>
    >> PS 2.
    >>
    >> Also, when I lived in Norway, I was part time-unemployed, for
    some months, after serving my conscription service, in 1993.
    >> And there one just sent cards, in the post, and tick for the days, that one have done jobseeking.
    >>
    >> And one doesn’t have to send them so that the Norwegian Jobcentre gets them, by some date.
    >>
    >> The Norwegian Jobcentre just process the cards when they get
    them, and send the money, within a number of days, (according to their
    in-house-routines, I guess that number of days was).
    >>
    >> So that would perhaps be something to learn from.
    >>
    >> Also in Norway, if we didn’t get money from
    Arbeidsformidlingen, (the Norwegain Jobcenter), then one could always go
    to ‘Sosialen’, and get money there.
    >> Citizen Advice have been messing with me, here in the UK.
    >>
    >> So I can only get money from the Jobcentre here, (for living expenses), as far as I’ve been informed.
    >> So please send the money you owe me now, and please stop trying
    to get my to starve to death, in this brutal way, that you have.
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Sat, Aug 9, 2014 at 11:38 PM
    >> Subject: Yet another complaint against the Jobcentre/Fwd: New
    complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane
    Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
    impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >> I wanted to complain about, that I haven’t gotten my
    jobseekers-allowance this week, (for the days 18/7 to 31/7), that I
    should have gotten, around Tuesday.
    >> It’s now more than £1000, that the Jobcentre owes me, in missing jobsseking allowance-payments, since January.
    >> The missing jobseeking allowance payments, are for the dates:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> 23/5 to 9/6.
    >> 20/6 to 3/7.
    >> 3/7 to 17/7.
    >> And 18/7 to 31/7.
    >> This adds up to 103 days, that I haven’t gotten my allowance for, I’ve calculated here.
    >>
    >> And it adds up to around £1067 now, (that the Jobcentre owes me).
    >>
    >> So this, (that you now owe me more than a thouand pounds), have made life miserable, the last months.
    >> I have to sometimes go and look for coins, on the street, in periodes.
    >>
    >> And I have to try to get credit-cards, (even if these
    credit-cards have a high interest, so this is expensive, and makes me
    get credit-card-debt).
    >>
    >> I wonder when I’m going to get these more than a thousand pounds.
    >>
    >> At the same time the Jobcentre are taking me to court, for crime, that I haven’t done.
    >>
    >> So this is like you frame me, (for some reason), and then stops my allowance.
    >>
    >> So that I should look dum in court, with old shoes and I have
    to walk to the city centre, instead of taking the bus, and in the
    lunch-break I can’t afford to buy a sandwich, because then my
    food-budget is going to last a shorter time, since I only can afford to
    shop at budget supermarkets now, to make the small credit card
    credit-limit last as long as possible.
    >>
    >> This isn’t fine I think.
    >>
    >> Please stop messing with me.
    >>
    >> You mess with me both in court, and when you stop my allowance all the time.
    >>
    >> This I wanted to complain about.
    >> Erik Ribsskog
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Aug 4, 2014 at 1:52 PM
    >> Subject: New complaint about Huyton Jobcentre/Fwd: Update/Fwd:
    Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.:
    SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >>
    >> today I went for a Personal Adviser Interview at Huyton Jobcentre.
    >> (I haven’t really asked for a Personal Adviser.
    >> And I really want a Jobseeking-adviser.
    >> If I have to have an advisor.
    >> And not a Personal Adviser, (I’m not sure how this title should be interperated)).
    >> I gave the letter to a woman there, in her 50’s perhaps with brown hair.
    >> (I didn’t see her name.
    >> She wasn’t wearing a name-sign.
    >>
    >> But an ID-sign, around her neck.
    >> And she wasn’t that tall, so the id hang a bit low, so I didn’t manage to read what it said.
    >>
    >> Name-signs would be more customer-friendly, I think, than the ID-bracelet.
    >> I’m an earlier Store Manager who is used with checking that the staff wore their name-signs at work, by the way).
    >> At Huyton Jobcentre it was chaos.
    >> The brunette went and chatted with some other staff, about my letter, and punched on several computers, I think.
    >>
    >> She said it wasn’t on the system, (to a collegue, I think), I overheard.
    >>
    >> And I overheard that someone in the queue, (I hadn’t been asked
    to sit down), had a meeting with the same adviser, (Lynn), around the
    same time, as me.
    >> I was then asked to sit down, (after around ten minutes).
    >>
    >> I had barely sat down.
    >>
    >> And then a security-guard told me to go to a screened room, I think they called it.
    >> Like I’m a criminal, or something!
    >> Then I got to speak with a Gary, in room 4.
    >> He said a mistake had happened.
    >> So that I couldn’t have the meeting today.
    >>
    >> (He said Lynn wasn’t at work.
    >>
    >> But I guess he lied.
    >>
    >> Since I overheard that Lynn was having another meeting, while I was queuing).
    >> So I took two buses, for a total of one and a half hours, (each way), for no reason at all.
    >> It was like the first meeting I had, at Huyton Jobcentre, earlier this year.
    >>
    >> The Royal Airforce-guy, (I’m not sure if it was Gary), just
    didn’t want to speak with me, the first day, that I went there.
    >>
    >> I had to go back, the next week.
    >> And then the earlier Royal Airforce-guy, (at least he claimed
    to have worked for them), squezed two meetings into one apointment, it
    seemed like, to me.
    >>
    >> Lynn wasn’t available, Gary said, by the way.
    >> Gary said he had to speak with my other adviser.
    >> (I hope this doesn’t mean that Sarah Bamber is working with my files still.
    >>
    >> After she has taken me to court, with some false acusations about me).
    >> Gary didn’t way any name, just ‘other adviser’.
    >> Gary also asked me if I was alright, at the beginning, of the meeting.
    >>
    >> I don’t know why he became personal.
    >>
    >> I think this is a bit personal.
    >>
    >> I asked him, if he was alright, (so to not be patronised myself).
    >>
    >> Gary said he had felt better.
    >>
    >> So perhaps Gary needs a holiday, one could think.
    >>
    >> He didn’t looked like he had shaved this morning eighter, I think.
    >> (I’ve served me conscription-service in the Norwegian infantry, and have worked as a store manager.
    >>
    >> So I’m a bit aware of things like this).
    >> Gary wasn’t that clear, regarding how and when, I was going to hear, from the Jobcentre, next time.
    >>
    >> I wanted to know how I should go forward.
    >>
    >> But Gary couldn’t even say, if I was going to get a letter, in the post, from JCP, or not.
    >>
    >> So this was poor customer-service, I think.
    >>
    >> How should I go forward now, I was wondering.
    >>
    >> The Jobcentre have around five times, the last months, stopped my claim, by mistake.
    >>
    >> And then you have punished me, for _yours_ mistakes.
    >>
    >> And you haven’t paid me jobseekers-allowance, for a random
    number of weeks, (it seems), to do with these mistakes you’ve done, when
    you stopped my claim.
    >> Even if I’ve every time this has happend, has ASAP explained to you, that my claim hasn’t really ended.
    >>
    >> Then you at JCP should have cleaned up your mistake.
    >>
    >> But no, you just tell me my claim has ended.
    >>
    >> I have to file a rapid reclaim.
    >>
    >> No cleaning up here.
    >>
    >> No appologizes for that you’ve done mistakes.
    >> But you make me almost starve to death, (by stopping my
    allowance, for a month or more, at a time), instead of cleaning up your
    mistakes.
    >> This reminds me, about something, that my Assistant Manager
    Kjetil Prestegarden once said, (when I was Store Manager, at Rimi
    Kalbakken, in Oslo, where I worked in 2000 and 2001).
    >>
    >> It’s ok to make mistakes Prestegarden said.
    >>
    >> But not _only_ mistakes.
    >> I could say the same, I think.
    >> The Jobcentre is only making mistakes.
    >>
    >> Also when you say I’ve sent harrassing e-mail, to your staff, Sarah Bamber.
    >> I haven’t done this at all.
    >> But you wont realize this.
    >>
    >> And also make more mistakes, like banning me from my five closest jobcentres.
    >>
    >> And when I go to Edge Hill or Williamsson Square Jobcentre.
    >>
    >> Then the staff there mess with me.
    >>
    >> They don’t like the route I’ve walked there, (a staff at Edge
    Hill said, he said I would have had to walk past Williamsson Sq
    Jobcentre, to get to Edge Hill Jobcentre, from Walton. But that’s a lie.
    It’s possible to walk from Walton to Edge Hill Jobcentre without
    walking past Williamsson Sq. jobcentre. So this was just a provocation, I
    think, from John or Jimmy, at Edge Hill Jobcentre).
    >> Mistakes upon mistakes upon mistakes.
    >> And when are you going to send me the money you owe me?
    >> You owe me almost £900 in missing jobseeking allowance-payments, since January.
    >>
    >> 31/1 to 21/2.
    >>
    >> 8/3 to 30/3.
    >>
    >> 23/5 to 9/6.
    >>
    >> 20/6 to 3/7.
    >>
    >> And 4/7 to 17/7.
    >> I was never sanctioned, in any way, when I worked for twelve years, in Rimi/ICA, in Norway, from 1992 to 2004.
    >>
    >> So how come I get all these missing payments, from the Jobcentre, this year?
    >> The answer is, that I’m being messed with, in an organised way,
    it seems to me, by some e.g. underworld, at the Jobcentre.
    >>
    >> So this I wanted to complain about.
    >> If you do a mistake, try to clean it up, as soon as possible.
    >>
    >> That is something I tried to have, in the back of my mind, when
    I worked as a retail-manager, at Rimi/ICA, for around ten years, from
    1994 to 2004.
    >>
    >> Maybe the Jobcentre should think a bit like that themselves,
    and stop being so arrogant and descending, (if I may say, a bit
    moderated version, of what I think).
    >>
    >> Thanks in advance for the fast cleaning-up, of all of these your mistakes, mentioned above.
    >> Erik Ribsskog
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Fri, Jul 18, 2014 at 9:53 PM
    >> Subject: Fwd: Update/Fwd: Complaint to Jane Finn, Manager
    Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
    impersonation-emails/Fwd: Your Email Enquiry
    <<#22175-394099#>>
    >> To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    >> Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet <hofmarskallatet@kongehuset.dk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post <post@slottet.no>, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>, Benefits S
    >  er
    >>  vice <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “president@ansa.no” <president@ansa.no>, Google Press <press@google.com>, post@canica.no, kelo02@handelsbanken.co.uk
    >>
    >>
    >> Hi,
    >> today I got a text-message from you.
    >> You say I’ve ended my claim.
    >> Have you gone insane?
    >>
    >> I’ve almost starved to death, twice this year.
    >>
    >> First in May and then in July.
    >>
    >> Since you stop my allowance all the time.
    >>
    >> And now this.
    >> (I also almost starved to death once last year.
    >> You haven’t sent me my money, that I should have gotten last week.
    >>
    >> And I haven’t eaten properly, the last days, and don’t feel very strong.
    >>
    >> And now this).
    >> You have also invented that I send harassing e-mails to your staff.
    >>
    >> And now this.
    >>
    >> You’ve also taken me to court and banned me from my five closest jobcentres.
    >>
    >> And now this.
    >> You’ve also refused to speak with me, at your other jobcentres.
    >>
    >> And informing me there, that I need to be seen in a ‘screened room’.
    >> (A room with a screen?).
    >> And now this.
    >> You’ve also told me you don’t have capasity to let me register at Edge Hill Jobcentre.
    >>
    >> And now this.
    >> Plus plus.
    >> It’s like people should just kill themselves if they become unemployed, I think.
    >> With these horrible people working at JCP/DWP.
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Jul 14, 2014 at 2:31 PM
    >> Subject: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead
    Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd:
    Your Email Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
    >>
    >>
    >> Hi,
    >>
    >> I’ve now checked up on the dates, regarding the missing jobseekers allowance-cases.
    >> The missing payments, are for the days:
    >> 31/1 to 21/2.
    >> 8/3 to 30/3.
    >> 23/5 to 9/6.
    >> And 20/6 to 3/7.
    >>
    >> The first of these cases is with ICE now.
    >>
    >> But I was wondering if you could please update me regarding
    when I’m going to receive the Jobseekers Allowance, for the dates 8/3 to
    30/3, 23/5 to 9/6 and 20/6 to 3/7.
    >>
    >> Thanks in advance for any help with this!
    >> Best regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Mon, Jul 14, 2014 at 2:20 AM
    >> Subject: Complaint to Jane Finn, Manager Birkenhead Benefit
    Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email
    Enquiry <<#22175-394099#>>
    >> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
    >>
    >>
    >> Hi,
    >>
    >> I’m refering to your letter from 4/7, which I received in the post, a few days ago.
    >> (Which I attach a scanned copy of).
    >>
    >> You write that: ‘We have also decided that you have not shown
    good cause for the delay in making your claim from 23 May 2014 to 9 June
    2014’.
    >>
    >> But, like I explain in the forwarded e-mail.
    >>
    >> What happened, was that someone impersonated me, and said I’d gotten a job, with Packagaing Europe, again.
    >>
    >> But that was just a case of criminal impersonation, like I
    informed you ASAP, when I heard about this fraud, from the Liverpool
    City Council, on 27/5.
    >> So how can you say that there has been a delay.
    >>
    >> When I informed you as soon as possible.
    >>
    >> I think it’s strange that you stopped my claim, when I informed
    you, that this was just someone impersonating me, (like I think
    Packaging Europe should be able to confirm).
    >>
    >> And now you say I have delayed making my new claim.
    >> When I didn’t really stop my old claim.
    >> (It was a hoax by a group of scum-bags, like they say, in the papers).
    >> So I want you to please send me the missing jobseekers allowance, from the days 23/5 to 9/6.
    >> Also, I haven’t gotten the jobseekers allowance from 31/1 to 21/2, (this case is with ICE).
    >>
    >> And not from 6/3 to around 28/3, (this case should be with the
    Jobcentre/DWP, but I haven’t heard anything about this case, in months).
    >>
    >> And also, I haven’t gotten the jobseekers allowance, from 20/6
    to 3/7, (I should have gotten this payment, on Tuesday last week, on
    8/7, that’s almost a week delayed now).
    >> Also, JCP is taking me to court for having sent harassment e-mails to one of your staffs work-email-address.
    >> (I’m not sure if that would have been a crime since it’s to someones work e-mail address).
    >>
    >> But anyway, I haven’t sent these e-mails.
    >>
    >> They are also hoax-e-mails, sent by a group of scumbags, (like you say here in the UK).
    >> Like the ‘funny’ one about Packaging Europe, from May.
    >> I’m not sure when JCP are going to realize this.
    >>
    >> Or if you just pretend you don’t understand this.
    >>
    >> As a complaint and update.
    >> Regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Date: Tue, May 27, 2014 at 3:45 PM
    >> Subject: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
    >> To: Colin Simber <colin.simber@linskills.co.uk>
    >> Cc: Mervyn Pilley <enquiries@businessmanagement.org.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>,hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service >
    >    enefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>,rcjchancery.judgeslisting@hmcts.gsi.gov.uk, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    >>
    >>
    >> Hi,
    >>
    >> now someone have written an e-mail to Liverpool City Council,
    in my name, (it sems, from an e-mail I got from Liverpool Direct today).
    >>
    >> And someone impersonating me, have told the Jobcentre I’m no longer unemployed.
    >>
    >> But I haven’t worked for Packaging Europe since 2008.
    >> And that job never paid £470 a week.
    >>
    >> It didn’t even pay that in a month, (if I remember it right).
    >>
    >> So this is like something from some ‘comedians’, (or terrorists), who are doing terror and monitoring me.
    >>
    >> Something like that.
    >> Best regards,
    >>
    >> Erik Ribsskog
    >>
    >>
    >> ———- Forwarded message ———-
    >> From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
    >> Date: Tue, May 27, 2014 at 10:29 AM
    >> Subject: Your Email Enquiry <<#22175-394099#>>
    >> To: eribsskog@gmail.com
    >>
    >>
    >>
    >>
    >> Your email reference number is: 394099
    >>
    >>
    >>
    >> Dear Erik
    >>
    >> Thank you for your e-mail about starting a job.
    >>
    >> Unfortunately, we cannot help you with this matter because is
    does not come within the remit of Liverpool City Council.  May we
    suggest you contact:
    >>
    >> Department of Works and Pensions as you will need to stop your Job Seekers Allowance.
    >> If you would like any further assistance on this matter or
    anything else please let me know via the e-mail address below
    >>
    >> Kind regards
    >>
    >> Joanne
    >>
    >> Liverpool Direct Limited
    >>
    >>
    >> Email:     liverpool.direct@liverpool.gov.uk
    >> Website: www.liverpool.gov.uk
    >>
    >> P Please consider the environment before printing this e-mail. Thank you
    >>
    >>
    >> Would you prefer to receive your council tax bill via e-mail?  Go towww.liverpool.gov.uk and complete the easy online registration form.
    >>
    >>
    >>
    >>
    >>
    >> — Original Message —
    >> From: Erik Ribsskog <eribsskog@gmail.com>
    >> Received: 23/05/14 14:32:58 o’clock UTC
    >> To: <contact-us@dwp.gsi.gov.uk>, <contact-us@jobcentreplus.gsi.gov.uk>
    >> CC:<liverpool.direct@liverpool.gov.uk>, <benefits.service@liverpooldirectlimited.co.uk>
    >> Subject: Update
    >>
    >> Hi
    >>
    >> I just thought that I should update you, that I got a job today, working from home for Packaging Europe.
    >>
    >> (I also worked for them, some years ago)
    >>
    >> I earn 470 pounds a week, and have started, in the new job, today.
    >>
    >> Just an update, since I have received jobseekers allowance, until now.
    >>
    >> Regards
    >>
    >> Erik Ribsskog
    >>
    >> ______________________________________________________________________
    >> This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
    >> ______________________________________________________________________
    >>
    >>
    >> —— Please do not remove your unique tracking number! ——
    >> <<#22175-394099#>>
    >> ______________________________________________________________________
    >> DISCLAIMER:
    >>
    >> The information in this e-mail is confidential and may be read,
    copied or used only by the intended recipient(s). If you have received
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    2 attachments
    dwp1.jpg
    149K
    dwp2.jpg
    175K

    PS.

    Her er vedleggene:

    dwp1

    dwp2

  • Jeg sendte en e-post til Virgin

    Erik Ribsskog


    New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842

    Erik Ribsskog Sun, Aug 31, 2014 at 9:00 PM

    To: CollectionsAccountReview@virginmedia.co.uk

    Cc: casework@ico.org.uk, Q&A

    Hi,

    I’m refering to three letters, that I’ve gotten from you, in the post,
    earlier this week, (and which I attach scanned copies of).

    This case is now with ICO.

    And I’m waiting to hear back from them, and hear what they say.

    (I’m expecting to get a monatary compensation, from eighter them or
    you, since there have been so much problems, with Virgin Broadband).

    So I’ll contact Virgin, about this case, when I hear more from ICO.

    So this case should be frozen, I think.

    I also want to comment, on some of the writings, in your letters.

    You threaten me with suspending my broadband-line.

    But it hasn’t worked, since the beginning of July.

    (I had to buy mobile broadband, (for four weeks), from EE, on 10/7.

    And then again on 9/8).

    So you clearly have suspended my broadband-line, a long time ago.

    So this threath of yours, doesn’t make any sense.

    Am I being harassed here, I’m wondering.

    Since you have suspended my broadband-line, months before other people
    gets their line suspended, it seems.

    Also, even if you have suspended my broadband-line.

    Even so, you have charged me, for broadband, for July, August,
    September and October.

    (In your bill, from 20/8, with the amount £129.90

    On this bill, it says the billing peiode is 04/9 to 3/10.

    But I haven’t been able to use this line, since you have made it stop
    working, since June).

    This is a service I haven’t been able to use, since June.

    So why is July, August, September and part of October being added, to my bill?

    The subscription shoud have been frozen, when you stopped the
    broadband-line from working, I think.

    So this is some type of fraud, I think.

    I copy this on to the ICO for they to include about my new complaint,
    (this e-mail), with the earlier complaint(s).

    Erik Ribsskog

    PS.

    I also attach a file, from T-Mobile/EE.

    Where one can see, that I’ve been with them, (on mobile broadband), since 10/7.

    So you seem to have two type of suspensions, (of the broadband-line).

    A suspension and a suspension.

    That like something from communst-Russia, I think.

    (Or something by Kafka).

    Please clean up you act, I have to say then, I think.

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Mon, Aug 25, 2014 at 1:53 AM
    Subject: New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842
    To: casework@ico.org.uk
    Cc: CollectionsAccountReview@virginmedia.co.uk, CISAS
    <CISAS@idrs.ltd.uk>, Q&A <contactus@stepchange.org>

    Hi,

    here is a new letter, from Virgin, (from 20/8), to do with this case,
    that I attach a scanned copy of.

    Best regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Aug 23, 2014 at 1:56 AM
    Subject: Update/Fwd: Ofcom reference: 1-266978842
    To: casework@ico.org.uk
    Cc: CISAS <CISAS@idrs.ltd.uk>, post <post@mfa.no>, Legal LSC
    <legal.lsc@legalservices.gov.uk>, she <she@topdanmark.dk>, Politikk
    Høyre <politikk@hoyre.no>, Akademikerforbundet
    <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>,
    Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>,
    Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, “emb.london”
    <emb.london@mfa.no>

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Aug 23, 2014 at 1:49 AM
    Subject: Re: Ofcom reference: 1-266978842
    To: CISAS <CISAS@idrs.ltd.uk>
    Cc: post <post@mfa.no>, Legal LSC <legal.lsc@legalservices.gov.uk>,
    she <she@topdanmark.dk>, Politikk Høyre <politikk@hoyre.no>,
    Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer
    Service <csc@lht.co.uk>, Runcorn Office <runcornoffice@taroe.org>,
    Info <info@tpas.org.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, admin
    <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
    <norconsulate@itcgm.co.uk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>,
    “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, “post@nav.no
    <post@nav.no>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>,
    complaint.info” <complaint.info@financial-ombudsman.org.uk>,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk

    Hi,

    thank you for your e-mail!

    This case is now with ICO, (casework@ico.org.uk), so I guess, that we
    should perhaps wait for them, to finish with their case-work, before I
    e.g. escalate to you.

    I hope this is alright!

    Best regards,

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Erik Ribsskog
    ________________________________
    Response from ICO regarding Virgin Media[Ref. RFA0550287]
    ________________________________
    Erik Ribsskog Sat, Aug 23, 2014 at 12:05 AM
    To: casework@ico.org.uk
    Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
    Bcc: post , Legal LSC , she , Politikk Høyre , Akademikerforbundet ,
    LHT Customer Service , Runcorn Office , Info , Bjørn Ribsskog , admin
    , ITCGM- Norwegian Consulate , “hv-02.kontakt” ,
    “anne-kathrine.skodvin” , “post@nav.no” , “steve.rotheram.mp” ,
    complaint.info
    Hi,

    I don’t understand why I have to send about this, with ‘snail-mail’.

    E-mails should be fine enough.

    Virgin don’t have a general enquiery e-mail-address, on their website.

    So I then think I don’t have to exhaust their internal complaint procedure.

    Since Virgin then sends a message, that they don’t want correspondence, I think.

    (By not having their general enquiery e-mail address on their website).

    So I would have wanted a second opinion, to do with this complaint, please.

    So if you could please escalate, this complaint, to your line-manager.

    Thanks in advance for any help with this!

    Best regards,

    Erik Ribsskog

    On Thu, Aug 14, 2014 at 11:33 AM,  <casework@ico.org.uk> wrote:
    > 14 August 2014
    >
    >
    >
    > Case Reference Number RFA0550287
    >
    >
    >
    > Dear Mr Ribsskog
    >
    > Thank you for your correspondence dated 4 August 2014 regarding Virgin
    > Media.
    >
    > Your concerns
    >
    > I understand from your correspondence that you have received an email from
    > Virgin Media that suggests an account has been set up in your name; you then
    > received an email to say that the contact email address has been changed.
    >
    > Our response
    >
    > For us to consider this matter further you would need to make your complaint
    > in writing to Virgin Media and inform them of the specific reasons for your
    > complaint, we require evidence that this has been done and that you have
    > allowed them a certain amount of time in which to respond.
    >
    > The contact details for Virgin Media are as follows:
    >
    > Virgin Media Limited
    > Media House
    > Bartley Wood Business Park
    > Hook
    > Hampshire
    > RG27 9UP
    >
    > It may be beneficial for you to send your correspondence by recorded
    > delivery, this would evidence that Virgin Media have received your
    > complaint. We would say to allow them 28 days in which to respond.
    >
    > If you do not receive a response from Virgin Media in this timeframe, you
    > may wish to bring this matter back to us.
    >
    > Yours sincerely
    >
    > Sarah Timperley – Case Officer
    > Information Commissioner’s Office
    > Telephone: 01625 545508
    >
    >
    >
    >
    > ____________________________________________________________________
    >
    >
    > The ICO’s mission is to uphold information rights in the public interest,
    > promoting openness by public bodies and data privacy for individuals.
    >
    > If you are not the intended recipient of this email (and any attachment),
    > please inform the sender by return email and destroy all copies.
    > Unauthorised access, use, disclosure, storage or copying is not permitted.
    > Communication by internet email is not secure as messages can be intercepted
    > and read by someone else. Therefore we strongly advise you not to email any
    > information, which if disclosed to unrelated third parties would be likely
    > to cause you distress. If you have an enquiry of this nature please provide
    > a postal address to allow us to communicate with you in a more secure way.
    > If you want us to respond by email you must realise that there can be no
    > guarantee of privacy.
    > Any email including its content may be monitored and used by the Information
    > Commissioner’s Office for reasons of security and for monitoring internal
    > compliance with the office policy on staff use. Email monitoring or blocking
    > software may also be used. Please be aware that you have a responsibility to
    > ensure that any email you write or forward is within the bounds of the law.
    > The Information Commissioner’s Office cannot guarantee that this message or
    > any attachment is virus free or has not been intercepted and amended. You
    > should perform your own virus checks.
    > __________________________________________________________________
    >
    > Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
    > Cheshire, SK9 5AF
    > Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk‘.

    On Tue, Aug 12, 2014 at 10:59 AM, CISAS <CISAS@idrs.ltd.uk> wrote:
    > Dear Mr Ribsskog,
    >
    >
    >
    > Thank you for your email. Please note that in order to maintain our
    > impartiality, we can only advise you about the process of our scheme.
    >
    >
    >
    > CISAS is an Ofcom-approved redress scheme which individuals and small
    > businesses of up to 10 employees (customers) can use to settle disputes with
    > telecommunications providers that are subscribers to the scheme. CISAS can
    > only consider complaints about communication services, billing and customer
    > services issues between service providers and their customers. Please refer
    > to the Information for Customers guide for examples of the types of disputes
    > that we are unable to deal with.
    >
    >
    >
    > To use our service you must make a formal application after you have
    > exhausted Virgin’s complaints procedure. Applications can be made through
    > our website. Alternatively you can submit your application by email or post.
    >
    >
    >
    > We are unable to take on a complaint unless you can show that you have been
    > in dispute with the company for a minimum of 8 weeks (but no more than 12
    > months). However if the company has provided you with their final response,
    > you can make an application to use CISAS immediately.
    >
    >
    >
    > You can also contact Virgin on;
    >
    >
    >
    > Caroline Probert
    >
    > Virgin media
    >
    > Po Box 333
    >
    > Matrix Court
    >
    > Swansea
    >
    > SA7 9BB
    >
    >
    >
    > Email: TacticalTeam@virginmedia.co.uk
    >
    >
    >
    > We hope you are able to settle your complaint directly with the company as
    > soon as possible, however if the matter remains unresolved (and you feel
    > your complaint falls within the scope of the scheme), please submit an
    > application along with your supporting documents in due course.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > CISAS
    >
    > www.cisas.org.uk
    >
    >
    >
    >
    >
    >
    >
    > —–Original Message—–
    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    > Sent: 05 August 2014 17:42
    > To: OCCtelecoms
    > Cc: CISAS
    > Subject: Re: Ofcom reference: 1-266978842
    >
    >
    >
    > Hi,
    >
    >
    >
    > thank you for your e-mail!
    >
    >
    >
    > I send a copy-email to the internet adjudicator then.
    >
    >
    >
    > I tried to look more at Virgins website now, and had a chat with Phil.
    >
    >
    >
    > But when I tried to call the mobile-number he mentioned, then it wasn’t
    > free, (anyway), and I’m out of credit on my mobile, since I haven’t gotten
    > my jobseekers allowance lately.
    >
    >
    >
    > And I attach a copy of the conversation with Phil.
    >
    >
    >
    > I think it’s strange they don’t have an e-mail-address.
    >
    >
    >
    > I used to be with BT Broadband, (from 2006 to 2011), and they were possible
    > to e-mail.
    >
    >
    >
    > But when I moved to Sunderland, in 2011, then BT sent me a cheque, for
    > around £150, I think.
    >
    >
    >
    > So they must have double-charged me, for some months, I think.
    >
    >
    >
    > And then discovered this, later.
    >
    >
    >
    > I really wanted to use a credit they had.
    >
    >
    >
    > But I think what happened was that BT double-charged me instead.
    >
    >
    >
    > So like some sharia, or something?
    >
    >
    >
    > So BT freaked me out, I have to say.
    >
    >
    >
    > And that’s why I chosed Virgin now.
    >
    >
    >
    > But if I’d known they don’t use e-mail, then I would have chosen Talk Talk,
    > (or another internet-supplier), I think.
    >
    >
    >
    > Just to try to update.
    >
    >
    >
    > Thanks again for the e-mail.
    >
    >
    >
    > Best regards,
    >
    >
    >
    > Erik Ribsskog
    >
    >
    >
    >
    >
    > On Mon, Aug 4, 2014 at 1:39 PM, OCCtelecoms <OCCtelecoms@ofcom.org.uk>
    > wrote:
    >
    >> Ofcom reference: 1-266978842
    >
    >>
    >
    >>
    >
    >>
    >
    >> 04 August 2014
    >
    >>
    >
    >>
    >
    >>
    >
    >> Dear Mr Ribsskog
    >
    >>
    >
    >>
    >
    >>
    >
    >> Thank you for contacting Ofcom about Virgin Media Ltd.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Although we are unable to get involved in individual disputes, I
    >
    >> realise that you have approached us for help and will explain how you
    >
    >> can progress your complaint.
    >
    >>
    >
    >>
    >
    >>
    >
    >> If you have already contacted Virgin Media Ltd and feel you have been
    >
    >> dealt with poorly or unreasonably, you can ask them to take your
    >
    >> complaint to a higher level. You can find out how to do this from your
    >
    >> service provider’s code of practice. This should detail their full
    >
    >> complaints procedure and will be available through its website and
    >
    >> customer services. Some service providers also print complaint information
    >> on the back of their phone bills.
    >
    >>
    >
    >>
    >
    >>
    >
    >> You are likely to resolve your dispute by following the complaints
    >
    >> procedure, but if you exhaust this and remain unhappy, you should ask
    >
    >> your service provider to send you a letter outlining their final
    >
    >> position. This is known as a ‘deadlock’ letter.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Once you have received a deadlock letter, you may be able to take your
    >
    >> dispute to an Alternative Dispute Resolution (ADR) scheme. You can
    >
    >> also take your dispute to an ADR scheme if it remains unresolved 8
    >
    >> weeks after you first complained.
    >
    >>
    >
    >>
    >
    >>
    >
    >> An ADR scheme is an important piece of consumer protection which every
    >
    >> service provider has to belong to. They are free and independent
    >
    >> services available to residential or small business (up to 10 employees)
    >> customers.
    >
    >> Service providers must abide by an ADR’s decision, but if you are
    >
    >> dissatisfied with the outcome you are free to consider legal action.
    >
    >>
    >
    >>
    >
    >>
    >
    >> For information, Virgin Media Ltd is a member of the Communications
    >
    >> and Internet Services Adjudication Scheme (CISAS) for the purpose of
    >
    >> ADR. You can contact CISAS at:
    >
    >>
    >
    >>
    >
    >>
    >
    >> CISAS
    >
    >>
    >
    >> International Dispute Resolution Centre
    >
    >>
    >
    >> 70 Fleet Street
    >
    >>
    >
    >> London
    >
    >>
    >
    >> EC4Y 1EU
    >
    >>
    >
    >>
    >
    >>
    >
    >> Phone: 020 7520 3827
    >
    >>
    >
    >> Email: info@cisas.org.uk
    >
    >>
    >
    >> Website: www.cisas.org.uk.
    >
    >>
    >
    >>
    >
    >>
    >
    >> With regards to the quality of customer service given by your
    >
    >> provider, whilst this does not fall under our remit, it is in a
    >
    >> provider’s own interest to treat their customers well. Additionally,
    >
    >> we record all of the complaints we receive, so can identify issues of
    >> general consumer concern.
    >
    >> If we notice a particular increase in similar complaints against the
    >
    >> same provider, we may raise this with them for internal review.
    >
    >>
    >
    >>
    >
    >>
    >
    >> I hope you find this information helpful and can confirm that I have
    >
    >> recorded details of your experience. If you need more advice, you can
    >
    >> visit our website at: www.ofcom.org.uk or phone the Consumer Contact
    >
    >> Team on: 0300
    >
    >> 123 3333 or 020 7981 3040. You should quote the reference number at
    >
    >> the top of this letter.
    >
    >>
    >
    >>
    >
    >>
    >
    >> Yours sincerely
    >
    >>
    >
    >>
    >
    >>
    >
    >> Charlotte Sperry
    >
    >>
    >
    >> Consumer Contact Team
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >>
    >
    >> ________________________________
    >
    >>
    >
    >> **********************************************************************
    >
    >> ********************************************
    >
    >> For more information visit www.ofcom.org.uk
    >
    >>
    >
    >> This email (and any attachments) is confidential and intended for the
    >
    >> use of the addressee only.
    >
    >>
    >
    >> If you have received this email in error please notify the originator
    >
    >> of the message and delete it from your system.
    >
    >>
    >
    >> This email has been scanned for viruses. However, you open any
    >
    >> attachments at your own risk.
    >
    >>
    >
    >> Any views expressed in this message are those of the individual sender
    >
    >> and do not represent the views or opinions of Ofcom unless expressly
    >
    >> stated otherwise.
    >
    >> **********************************************************************
    >
    >> ********************************************
    >
    > Confidentiality and Disclaimer Notice
    >
    > Unless otherwise agreed expressly in writing by an authorised
    > employee of IDRS Ltd, this communication is to be treated as
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    > recipient of this communication, please contact the sender
    > immediately.
    >
    > IDRS Ltd may monitor email traffic data and also the content of
    > email for the purposes of security and staff training.
    >
    > WARNING: Computer viruses can be transmitted by Email. IDRS Ltd
    > virus scans all email sent and received by its systems but the
    > recipient should also check this Email and any attachments for
    > the
    > presence of viruses. IDRS Ltd accepts no liability for any
    > damage caused by any virus transmitted by this Email.


    5 attachments
    virgin1.jpg
    89K
    virgin2.jpg
    93K
    virgin3 1.jpg
    108K
    virgin3 2.jpg
    88K
    ee paint.JPG
    117K

    PS.

    Her er vedleggene:

    virgin1

    virgin2

    virgin3 1

    virgin3 2

    ee paint

  • Jeg sendte en e-post til United Utilities

    Erik Ribsskog


    Your
    letter from Concilia, from 21/8/Fwd: Update/Fwd: Stakeholder Manager
    Mrs. G. Anderson/Fwd: Your letter from Collections Manager Daniel Barr,
    from 16/7

    Erik Ribsskog Sun, Aug 31, 2014 at 7:52 PM

    To: United Utilities


    Cc: northwest@ccwater.org.uk

    Bcc: Q&A , mailbox@ofwat.gsi.gov.uk, Gemma Thomas

    Hi,

    I’m refering to your letter, from 21/8, which I received earlier this
    week, (and which I attach a scanned copy of).

    This case is now CC Water.

    And I’m going to inform you more, about this, when I hear back from then.

    Then I’m going to contact you again, regarding the payment-plan.

    So you’ll just have to wait, untill I hear more, from CC Water.

    I hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 19, 2014 at 2:15 AM
    Subject: Update/Fwd: Stakeholder Manager Mrs. G. Anderson/Fwd: Your
    letter from Collections Manager Daniel Barr, from 16/7
    To: northwest@ccwater.org.uk
    Cc: Gemma Thomas <Gemma.Thomas@ofwat.gsi.gov.uk>, Q&A
    <contactus@stepchange.org>, United Utilities
    <Customer.service@uuplc.co.uk>, mailbox@ofwat.gsi.gov.uk

    Hi,

    I got a new letter, from United Utilities, a few days ago.

    So I send you an update, about my complaint, against them.

    (I’ve scanned and attached their letter).

    I can try to summarise a bit, about the problems.

    Back in 2011, I agreed a payment-plan, with United Utilties.

    (After contacting CCCS, (now Stepchange), a couple of years before
    that again, about advice, about my budget, etc).

    The agreement was that I would pay United Utilities a tokey-payment,
    of £1, untill I got a new job.

    And I still haven’t gotten a new job.

    But United Utilities now wants to break this agreement, and they want
    me to pay more than the monthly token-payment, even if I haven’t
    gotten a new job, yet.

    I think that United Utilities then break our payment-agreement, (from
    2011), so I’m trying to complain, to the Government, (CC Water), about
    this.

    I hope this is alright!

    Pleas just ask me if you have any questions.

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Thu, Aug 7, 2014 at 4:57 PM
    Subject: Re: Stakeholder Manager Mrs. G. Anderson/Fwd: Your letter
    from Collections Manager Daniel Barr, from 16/7
    To: Gemma Thomas <Gemma.Thomas@ofwat.gsi.gov.uk>
    Cc: northwest@ccwater.org.uk

    Hi,

    thank you for your e-mail!

    I send a copy, of this e-mail, to CC Water, then.

    So that they can have a look at this case.

    Thanks again for the e-mail and contact-information!

    Best regards,

    Erik Ribsskog

    On Thu, Aug 7, 2014 at 4:37 PM, Gemma Thomas
    <Gemma.Thomas@ofwat.gsi.gov.uk> wrote:
    > Dear Mr Ribsskog
    >
    > Thank you for copying us into your email to United Utilities.  I do appreciate your concern here.
    >
    > I have noted the concerns you raise about United Utilities. We
    monitor the overall performance of water companies – including how many
    complaints they are getting, whether they are resolving them first time,
    and how satisfied customers are with how their company has dealt with
    their complaint. Where we find companies are lagging behind, we will
    take action.
    >
    > In terms of your specific issue with the company, we expect
    companies to investigate consumer queries and resolve them as swiftly as
    possible to the customer’s satisfaction.
    >
    > Where a company has failed to do this, I would advise you to
    contact the Consumer Council for Water (CCWater).  CCWater is the
    statutory consumer body for the water industry.  They can help consumers
    through their company’s complaints procedure or formally investigate
    when matters remain unresolved after the company has had a reasonable
    chance to deal with them.
    >
    > I have provided below their details should you wish to contact them in the future.
    >
    > Suite 902, 9th Floor, Bridgewater House,
    > Whitworth Street,
    > Manchester, M1 6LT
    > Telephone: 0161 236 6112,
    > Fax: 0161 228 6117
    > northwest@ccwater.org.uk
    >
    > If you require any further information or have any additional questions please do contact me.
    >
    > Yours sincerely
    >
    > Gemma Thomas
    > Correspondence & Freedom of Information Officer
    > Corporate Communications
    > Ofwat
    >
    > Tel: 0121 644 7644
    > Mobile : 0754 067 1545
    >
    > Ofwat.gov.uk
    > Address: Centre City Tower, 7 Hill Street, Birmingham, B5 4UA
    > Follow us on twitter: twitter.com/Ofwat
    >
    > Disclaimer:
    > ‘Every reasonable effort is made to make the information and any
    commentary on the law contained in this e-mail accurate and up to date,
    but no responsibility for its accuracy and correctness, or for any
    consequences of relying on it, is assumed by the sender or Ofwat. The
    information and commentary does not, and is not intended to, amount to
    legal advice to any person on a specific case or matter.  You are
    strongly advised to obtain specific, personal advice from a lawyer or
    other appropriate adviser about your case or matter and not to rely on
    the information or comments in this e-mail.’
    >
    >
    >
    > —–Original Message—–
    > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    > Sent: 03 August 2014 02:43
    > To: United Utilities
    > Cc: mailbox; Q&A
    > Subject: To: Stakeholder Manager Mrs. G. Anderson/Fwd: Your letter from Collections Manager Daniel Barr, from 16/7
    >
    > Hi,
    >
    > I’m refering to your letter from 31/7, which I received earlier this week, (and which I attach a scanned copy of).
    >
    > You write that I have ‘strong views’ to do, with this case.
    >
    > But this is really more that this case bores me.
    >
    > I’m from Norway, and we have a strong tradiotion there, that an agreement is an agreement, like we say.
    >
    > So we get bored if we have to repeat about this.
    >
    > (At least I do).
    >
    > Because the agreement was that I would pay United Utilties £1 a month, untill I got a new job.
    >
    > And it wasn’t specified, that this was only towards the arrears, like I think one of your earlier letter says.
    >
    > This was towards both the arrears and the new water-bills.
    >
    > This was an agreement, that was up and running, between United Utilities and myself, from 2011 to 2014.
    >
    > So that you just break this agreement, I think is very strange.
    >
    > I admit that I have had problems paying the £1 token-payment, some months, this year.
    >
    > But that’s because the jobcentre are messing with me.
    >
    > They owe me around £900 in missing jobseekers-allowance-payments, since January.
    >
    > And the relatively few payments, which I’ve gotten from the Jobcentre, this year, has often been delayed.
    >
    > So it has been a dificult year, for me.
    >
    > I have both in May and in July almost starved to death, (I think I
    have to say), and I have had to go and look for coins, on the street,
    here in Walton and the City Centre, to get enough money, for a packet of
    spagetti, for 20 pence, at Tesco, to get me through, another day,
    waiting for this unisivilised, (I think I have to call them), Jobcentre,
    to send me the money they owe me.
    >
    > The Jobcentre are also framing me.
    >
    > They say I’ve sent one of their staff harassment-emails, which I haven’t sent at all.
    >
    > They have banned me from my five closest jobcentres, and are taking
    me to court, (Liverpool & Knowsley Magistrates Court), in this,
    murder of justice-case, (I think I have to call it).
    >
    > So this is like the Government are having some type of war against me.
    >
    > I don’t get my inheritance from Norway, (due in 2009), and I don’t get to sell my property in Norway.
    >
    > I don’t get my study-loan from Norway, I don’t get my pension, that I’ve paid there, when I lived there.
    >
    > I don’t get any of my rights, in Norway, I have to say.
    >
    > So who knows what’s going on.
    >
    > I send copies of this e-mail to Stepchange and Ofwat.
    >
    > So I hope they can get you to realize, that a water-company should be trustworthy.
    >
    > A water-company have a big responsibility, to provide water, that’s suitable for people, to drink.
    >
    > So water-companies should be trust-worthy, I think.
    >
    > I think it isn’t fine, with water-companies, that break agreements, like United Utilities have done here.
    >
    > Since water-companies, should be possible to trust, I think.
    >
    > So I hope Ofwat and Stephchange agrees with me on this.
    >
    > Regards,
    >
    > Erik Ribsskog
    >
    >
    > ———- Forwarded message ———-
    > From: Erik Ribsskog <eribsskog@gmail.com>
    > Date: Tue, Jul 22, 2014 at 3:45 AM
    > Subject: Your letter from Collections Manager Daniel Barr, from 16/7
    > To: United Utilities <Customer.service@uuplc.co.uk>
    > Cc: Q&A <contactus@stepchange.org>
    >
    >
    > Hi,
    >
    > I’m refering to your letter, from Collections Manager Daniel Barr, from 16/7, (which I attach a scanned copy of).
    >
    > We don’t have a payment-agreement for around £60 a month.
    >
    > It’s for £1 a month, untill I get a job.
    >
    > (This agreement we’ve had for several years now).
    >
    > You’ve just tried to change it, over my head, some months ago.
    >
    > So this I wanted to complain about.
    >
    > Erik Ribsskog
    >
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    PS.

    Her er vedleggene:

    concilia1

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