johncons

Stikkord: E-post

  • Jeg sendte enda en e-post til the High Court


    Gmail – Update/Fwd: Update/Fwd: Also to the High Court/Fwd: FW: x261174





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Update/Fwd: Update/Fwd: Also to the High Court/Fwd: FW: x261174





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 12:49 PM



    To:
    ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk>


    Cc:
    Colin Simber <colin.simber@linskills.co.uk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, l.kennedy@easylaw.co.uk


    Hi,
    the LGO tells me to use an online complaint-form. But I have bad experience with using complaint-forms like that from before. They often make the citizens lose control of the complaints, is my experience.
    You don’t know if you get e-mailed a copy, when one use them. And one can’t use ones e-mail-programme, and store the e-mails there. And also the LGO has stopped monitoring their e-mail-addresses which they used earlier.
    (LGOAT Mailbox <L.Mailbox@lgo.org.uk>, LGOAT Mailbox <lgoatmail@lgo.org.uk>).

    Please escalate this update to your line-manager. Regards, Erik Ribsskog PS. There is also a constable Lester, with the Merseyside Police, that I wanted to report about to you.
    He and his collegue used police-violence, when they arrested me last month, (they put the hand-cuffs on to thight, so I got bruises).
    And Lester lies all the time. He said he had a court-order, when he woke me up, (the day I was arrested), but he didn’t have one.
    We agreed he wouldn’t just walk into my flat, (like he did in January), and I would open the front-door.
    But still he put his army-booted-foot into my flat. And he lied at the police-station about a code lock.
    He said to my solicitor Colin Simber and myself, that he had forgotten the code, to a door, at the police-station. Then he knocked on the door, and got a woman there to open the door. Then he told that woman it was something wrong with the door.
    So that constable Lester is lying al the time, I wanted to complain about.
    He says he has evidence I’ve been sending sex emails to Jobcentre-staff. But must be fabricated, I think, (since Lester has a poor character, I think this is likely).
    At least I’m being framed, because I haven’t sent e-mails like that at all. And I have to go to Liverpool Magistrates Court next week, due to this phoney case. And the IPCC have blocked my e-mail-address.
    So I therefore send about this police-complaint to you at the High Court. Hope this is alright!
    ———- Forwarded message ———-
    From: Foi Officer <F.Officer@lgo.org.uk> Date: Fri, May 16, 2014 at 10:19 AM
    Subject: RE: Update/Fwd: Also to the High Court/Fwd: FW: x261174
    To: Erik Ribsskog <eribsskog@gmail.com>

    Dear Mr Ribsskog

    If you wish to complain to the LGO please use our on line complaint form (see

    http://www.lgo.org.uk/making-a-complaint/) or telephone our helpline on 0330 061 0614.

    Yours sincerely

     
    Hilary Pook I Information and Records Manager

    cid:image001.jpg@01CB121E.B0637CE0

    Direct:  020 7217 4734


    twitter button large


    From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 15 May 2014 17:56
    To: ChanceryJudgesListing
    Cc: Foi Officer; Colin Simber; emb.london; HRW UK; amnestyis; Politikk Høyre; Phso Enquiries; post; Akademikerforbundet; LHT Customer Service; Pia Ribsskog; Bjørn Ribsskog; she; hv-02.kontakt; anne-kathrine.skodvin; post; EUteam@amnesty.org; SCT@amnesty.org.uk; hofmarskallatet@kongehuset.dk; Liverpool Direct; Vernepliktsverkets kontaktsenter ved Wenche Molstad; post@slottet.no; Runcorn Office; Lars Aasen; Info; Benefits Service; steve.rotheram.mp; LO Postkasse LO; l.kennedy@easylaw.co.uk Subject: Update/Fwd: Also to the High Court/Fwd: FW: x261174

    Hi, I now found the initial complaint. It’s from 1/5. And like I wrote in that e-mail, (to the PHSO, (and LGO)): ‘Anyway I hope you contact NHS and explain that I’ve complained about Careline, so this is part of a complaint-case, which I now escalate to
    you and the LGO. So I expect to hear from the LGO about this.’.

    So this is also an LGO-case. But the LGO haven’t replied.
    (Due to that their e-mail-addresses aren’t longer monitored, it seems like, to me).
    So it’s the LGO-part of this complaint that I’m now escalating to the High Court. I’m going to paste the mentioned e-mail from 1/5, in this e-mail, in a PS.

    (Since I think this mental health-stuff could be that the Liverpool City Council Careline wants revenge, or something, since I deared to complain about them, (in an e-mail from 19/4, which is forwarded in the pasted e-mail), after their first letter, which was vague, and it didn’t explain who had initiated the process).

    Hope this is alright!
    Best regards, Erik Ribsskog
    PS. Here is the mentioned e-mail from 1/5: Erik Ribsskog <eribsskog@gmail.com>


    Letter from Mersey Care, NHS Trust, Acess Team, Broadoak Unit, Thomas Drive, Liverpool, L14 3PJ, from 28/4/Fwd: To: Careline Adult Services. Complaint

    Erik Ribsskog <eribsskog@gmail.com>
    Thu, May 1, 2014 at 3:39 PM
    To: Phso Enquiries <phso.enquiries@ombudsman.org.uk>

    Cc: LGOAT Mailbox <L.Mailbox@lgo.org.uk>, LGOAT Mailbox <lgoatmail@lgo.org.uk>
    Bcc: “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Helle Brynildsen Jahre <hellej@vfk.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>
    Hi,
    I received a letter from NHS yesterday where they say I have to go on
    a mental check on 23/5, Its signed by ‘secretary Access Team’, (no printed name, but a
    signature with a pen, reads something like PBo?).
    The NHS write that this is following a referal from Careline Adult Services. But I’ve complained about them. Since I think this is nosense and the process isn’t fine. I got two police-constables on my door before Easter.
    They said they had been sent by ‘social services Liverpool’. Which isn’t a formal name, I think, and no name or other reference was given. I said I wasn’t interested, I had just got sent some money from my sister Pia in Norway, and someone had contacted the Police, since I
    hadn’t gotten my jobseekers allowance for most of this years weeks. But it isn’t clear who sent the Police to my address. And I have complained about this process, (see the forwarded e-mails).
    I have gone to commerce and office-school in Norway and know how to
    send a letter in the post. But the Jobcentre is messing with me, as is the Police. So I often don’t get sent my jobseekers-allowance.
    And the Police also go on my door, (like earlier this week), and
    arrest me for invented crimes. They say I’ve sent harassing e-mails to a Jobcentre-staff. But like I explained in e-mails which I copied you yesterday, I’m being framed by the Police who have tapped into my broadband-line it
    seems. I sent you many e-mails last year regarding problems with Virgin when
    they installed this line. They were at my door three or four times, and I think they replaced a box in the wall the last time they were there. I sent the complaints on to PHSO since Ofcom and Virgin didn’t have
    proper e-mail-addresses, if I remember it right. I’ve also been in politics a bit, for the Conservative party in Norway.
    And this is a well-known tactic from Russia etc., that they say people
    from western parties are insane. So this could be some commie-mafia or something I suspect. My mother Karen was on holidays to London in the 70’s.
    Then my sister Pia and I lived with a family named Gran. The son in the family tried to steal my sister and I from my mother
    who was on holiday, it seemed like, to me. I think he possibly supported Liverpool.
    So it could be a Liverpool FC-mob, who is messing me around, since I
    support Everton. Anyway I don’t want to go on a mental-check. And I think it’s like something from a book by Orwell or Kafka that someone are trying to send me there, without it being known, who,
    (which organisation and staff), who initiated this. I hope you at PHSO contact NHS and tell them I’ve complained about
    Careline Adult Services to the Council and now to the Local Government Ombudsman. So that this is possibly some revenge from them, since I’ve complained
    about them, for sending the Police on my door, for some vague/sweaty
    reasons. Of course now my sister Pia has stopped replying to my e-mails, (after promissing to borrowing me money, untill the Jobcentre stopps messing
    with me). But my sister works as a secretary in an Organisation dealing with
    retards, in Norway, so who know if she’s behind this.
    Anyway I hope you contact NHS and explain that I’ve complained about
    Careline, so this is part of a complaint-case, which I now escalate to
    you and the LGO. So I expect to hear from the LGO about this.
    So I’ll just ignore the letter from NHS, and deal with the LGO and the
    PHSO, regarding the Careline-complaint/case. Hope this is alright! Yours sincerely, Erik Ribsskog
    ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Apr 19, 2014 at 4:25 PM
    Subject: To: Careline Adult Services. Complaint
    To: Liverpool Direct <liverpool.direct@liverpool.gov.uk> Cc: Pia Ribsskog <pia@nfunorge.org>
    Hi, I’m refering to your letter from 11/4, which I received today, (and
    which I attach a scanned copy of).
    Your say you’ve received some information about my financial situation. I would like to complain about that you don’ write who has provided
    you, with this information. (What has initiated your enquiry, I was wondering.
    That’s normal politenes, to explain about this, I think. Or else things could get a bit to ‘clammy/sweaty’, I think). I also didn’t want to give the Police my phone-number, since I didn’t think it was an emergency any longer, when they were at my door. So I just told the Police I had better things to do, than standing in
    my door all day, chatting with them. (I had some errands to do, etc).
    And I didn’t give them my phone-number, due to that I didn’t think it
    was an emergency any longer, (due to that my sister had sent me some
    money for food and electricity, etc). So I wonder: How did you get my phone-number?
    (So this is also a comlaint, I think. Why have you tried to call me, when I explained to the police-patrol,
    (Alan? and Colin?), that I didn’t want any calls from the social
    services, like I think they called it.
    That’s also a bit sweaty/clammy, I think, (that you try to call me
    about something I didn’t want you to call about, like I explained to
    the police). The problem is that the Jobcentre, have like five or ten times, just stopped my jobseekers-allowance. They also invent some romantic e-mails, which they say I’ve sent to their staff. (But I’m not a hippie, I’m an earlier Store Manager, and am used with
    not mixiing work and spare-time.
    And I don’t even like or fancy these two staff, at Ingeus and the
    Job-centre, which they accuse me of sending romatic e-mails to. I grew up by a fjord, in Norway, and had a steph-sister, who had a lot of sex-appeal, (like they sang in her confirmation), so these two
    ‘hags’, (that I’m being accused of being in love with), don’t really
    wake me up. Something like that). So I was banned from the Jobcentres, and then I couldn’t even get a voucher for the food-bank, and had to look for coins on the street,
    for spagetti, (that only costs 20 pence), and steal once, at Tesco. So the Jobcentre make me into a criminal. If I e-mail the food-bank, (about a voucher), then they don’t reply.
    I was at the CAB, to do with an employement-case against Arvato, in 2006. But the CAB just messed with me, and made me lose control of the
    employement-case. So I have no confidence in them, after that, to be honest, so I don’t like to go there, after that. And my doctor doesn’t want to write a statement for me, regarding a
    frost-bite-injury, that I got while I served my conscription-service,
    in the infantry, in Norway. (This injury made my mother almost cry, I remember.
    So I guess my sister remembers about this). The doctor, (Chang at Marleybone Healt Centre), said that injuries
    like that meant I had been in a fight, and said he wouldn’t write a
    statement for me.
    (So this is perhaps NATO who mess with me, trough CAB and my doctor, etc. What do I know. So to hide that I got a frost-bite injury while I served my
    conscription-service, in Norway. What do I know).
    So the problems where just to do with that the Jobcentre doesn’t
    understand, that people are made of organic material, and need food,
    to function, it seems. One could say they are trying to kill me, I think.
    They still haven’t sent me the money they owe me. And it seems like they don’t plan to send any money. (Due to some ‘communist-mafia-stuff’, I think I have to call it). My sister has borrowed me around £100 twice, (the jobcentre owe me around £500-600). But she hasn’t been clear, when I asked  her, how much money, that she
    has, at the moment. So I’m not sure how long I can go on borrowing money from her. I have about £20-30 left of the money, that she has borrowed me.
    And she’ll be back at her work, (and see my e-mails), after the
    Norwegian easter-holiday, (which is quite long), has finished. So I try to get help from my sister, with this situation now. I get frustrated, because I own some property, in Norway, which a court in Drammen has refused me to sell, since 2011. So this is like some communist-mafia-stuff, or something by Kafka or
    Orwell, I have to say. My mother died in 1999, and her last parent, (her mother), died in 2009, so my mothers inheritance should have been split, between my
    siblings and I. But when I ask my sister about this, (how it’s going with the
    inheritance, from 2009, in Norway), then she just ignores my question.
    So it’s a bit frustrating, with the Jobcentre, and the problems in
    Norway, and all. But my sister has more or less promised to borrow me around £100, (for
    food, electricity and bills), each forthnight, untill I get my allowance from the Jobcentre, again. So I expect that my sister do like she has promised, (more or less, at least). And I think the situation is under control. Even if my sister doesn’t reply to everything I ask about, (and she didn’t want to be my friend, on Facebook, some years ago. So I wouldn’t have contacted my sister about borrowing me money for
    food, if it hadn’t been an emergency). The healt-problems was to do with that I ate to little food, (due to that I didn’t have money), I think. (Or if it could have been that I ate food that made me constipated. Due to that I sat in my flat in the dark, and I didn’t get to cook the
    spagetti properly, since I didn’t have the electricity, in my flat.
    Due to that I didn’t get any jobseekers allowance, from 31/1 to 21/2. And then again, from 6/3 to todays date. So my jobseekers-allowance have been stopped twice, since January. So I wasn’t that on top perhaps, the second time, it was stopped.
    I didn’t have any savings because my Personal Advisor, at Aintree
    Jobcentre, Sarah Bamber, had put pressure on me, to use my savings, on
    courses from Learn Direct. And also, when I moved in to Keith Court, a couple of years ago, then it was unfurnished. And the LHT-woman, who initated talking about a grant for furniture
    etc., was chewing chewing-gum, in that meeting. So I didn’t think the LHT treated me with respect, and I also thought that form had very many pages in it. So I’ve had to buy furniture and kitchen-machines etc., for my
    jobseekers-allowance, in the last years. So I haven’t had much savings. And I could explain even longer back.
    I was throuwn out a lot of times, for no good reasons, from Leather
    Lane, University of Sunderland, Azalea Lodge in Sunderland, the
    Scandinavian Church in Liverpool and MAS, between automn of 2011 and
    spring 2012.
    So it’s like I have some nazis on my back, (the police often do these
    evictions), or something like that). And before that it was my employement-cases against Arvato/Microsoft, and more. So this poor treatment of me, from the Jobcentre could be linked with my employment-case, or something political, (the British Nationalist
    Party probably don’t like me, since I’m from Norway). Who knows. I think it’s embarrasing to get letters from social workers.
    So I’m going to try to solve this by borrowing money, from my sister
    Pia, untill I get my jobseekers-allowance. But thanks for being interested. I hope you can reply about my two complaints, (above).
    So if  you could escalate this e-mail to your line-manager, please. Regards, Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, May 15, 2014 at 5:36 PM
    Subject: Re: Also to the High Court/Fwd: FW: x261174
    To: ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk> Cc: foi.officer@lgo.org.uk, Colin Simber <colin.simber@linskills.co.uk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, l.kennedy@easylaw.co.uk
    Hi, it’s a complaint against the Liverpool City Council.

    And I wanted to send it to the LGO. But the LGO e-mail addresses doesn’t work any longer. So I escalate to you at the Hight Court.
    Please escalate to your line-mananger, please.
    Erik Ribsskog

    On Thu, May 15, 2014 at 4:47 PM, ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk> wrote:

    Upon perusing this email your complaint is in respect of the NHS which wouldn’t fall under the Chancery Division of the High Court.  If you would like to issue a claim then you should consider seeking legal advice then speak to the Issue team when you are ready to issue.


    Regards
    Michael Mcilroy

    Chancery Listing Officer


    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 15 May 2014 16:29 To: ChanceryJudgesListing
    Cc: foi.officer@lgo.org.uk; Colin Simber; emb.london; HRW UK; amnestyis; Politikk Høyre; Phso Enquiries; post; Akademikerforbundet; LHT Customer Service; Pia Ribsskog; Bjørn Ribsskog; she; hv-02.kontakt; anne-kathrine.skodvin; post; EUteam@amnesty.org; SCT@amnesty.org.uk; hofmarskallatet@kongehuset.dk; Liverpool Direct; Vernepliktsverkets kontaktsenter ved Wenche Molstad; post@slottet.no; Runcorn Office; Lars Aasen; Info; Benefits Service; steve.rotheram.mp; LO Postkasse LO; l.kennedy@easylaw.co.uk


    Subject: Also to the High Court/Fwd: FW: x261174

    Hi, there are also other LGO-cases that you perhaps could look at. This started in 2007, when I complained about the Liverpool City Council-gym.
    And also the IPCC have blocked my e-mail address, because I send them to many copies of crime-reports, it seems.
    The IPCC also don’t investigate my police-complaints, it seems, (from before they blocked my e-mail-address).
    Hope you can have a look at these cases! Yours sincerely, Erik Ribsskog PS. Also, someone are taking me to court, next week, in Liverpool Magistrates Court.
    The have framed me, and say I write sex-emails to Jobcentre-staff. These charges are completly made up, and probably some ‘commie-mafia-stuff’, I guess.

    PS 2.
    I’m from Norway, so I haven’t known how to escalate from the LGO and IPCC, (who I’ve had problems with for years).
    But read something about the High Court on the LGO website now today.
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, May 15, 2014 at 3:48 PM
    Subject: Fwd: FW: x261174
    To: Zoe.Wilkinson@ombudsman.org.uk
    Cc: foi.officer@lgo.org.uk, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Colin Simber <colin.simber@linskills.co.uk>
    Hi, now the NHS says I have received services from them. Also, it seems like they want to have a discussion with me, (while I want to keep this in writing).
    Also, the subject-line in the e-mail is: ‘x261174’.
    That’s not a proper subject-line I think, so it’s clear to me that this is some ‘commie-stuff’.
    Also, have you sent about this case to the LGO?
    I copy this e-mail to foi.officer@lgo.org.uk , since I want to complain that the LGO email addresses that I’ve used earlier don’t seem to work any longer, (I got some error e-mails back when I tried to use them the other day).
    And to the High Court in case the LGO department is wrong.
    Best regards, Erik Ribsskog

    ———- Forwarded message ———-
    From: Selby, Kerry <Kerry.Selby@merseycare.nhs.uk> Date: Thu, May 15, 2014 at 2:40 PM
    Subject: FW: x261174
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>
    Dear Mr Ribsskog

     
    I am sorry you have received services which have prompted you to contact us with a complaint.

    I would like to confirm that we are addressing your concerns and somebody from the Trust will contact you in the near future to discuss this further.

    If you have any questions or queries, please do not hesitate to contact me.

    Kind regards

     
    Kerry

    Kerry Selby
    Complaints Officer

    Mersey Care NHS Trust
    Tel : 0151 473 2877

    Fax : 0151 473 2899

     
    From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 13 May 2014 14:38
    To: Complaints
    Cc: Zoe.Wilkinson@ombudsman.org.uk
    Subject: Complaint/Fwd: PHSO Enquiry (190624)

    Hi, I wanted to complain about your letter where you wrote I have to go to a mental-check. It isn’t clear who initiated this, (which organisation and staff), that Liverpool City Council Careline contacted me.
    That wasn’t something I had asked for. And I had already complained about Liverpool City Council Careline, (for being unconform etc.), when they gave me this apointment for a mental-check.
    So this could be some kind of revenge from Liverpool City Council Careline, since I complained about them.
    I’ve also tried to complain about the Council to the LGO, but they don’t have a working e-mail-address now, it seems.
    Perhaps the PHSO, (who I copy this e-mail), could send about this to the LGO.
    Erik Ribsskog

    ———- Forwarded message ———-
    From: Wilkinson Zoe <Zoe.Wilkinson@ombudsman.org.uk> Date: Tue, May 13, 2014 at 11:26 AM
    Subject: PHSO Enquiry (190624)
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>

    RESTRICTED


    We are committed to keeping your information secure.  As part of that commitment we have decided that when we send you information by email we may have to remove some details.  This includes information that may identify you, or any other person and sometimes the organisation complained about.

    Dear Sir

    Our reference: 190624

    Your complaint to the Ombudsman

    Thank you for your complaint of 1 May 2014 about Mersey Care NHS Trust (the Trust). I was sorry to learn of your concerns. You complain that the Trust have followed incorrect process in arranging an appointment for you regarding your mental health, following a referral from Careline Adult Services.

    At this time we have decided that we should wait until you have completed the Trust’s complaints process before we look at your concerns further. This is because we often find that organisations themselves are in the best position to resolve complaints about their service quickly and effectively. It is also important for organisations to have full opportunity to resolve complaints themselves before we become involved.

    I have contacted the Trust to determine the status of your complaint. They tell me that they have not yet received a formal complaint from you regarding this issue.

    In order to continue with your complaint, you should therefore put you complaint to the Trust and wait for the forthcoming response.

    You can contact the Trust with your complaint at:

    Mersey Care NHS Trust
    V7 Building Kings Business Park
    Prescot
    L34 1PJ
    You can also complain by email at complaints@merseycare.nhs.uk or by phone on 0151 472 4002.

    If you are not satisfied with the response provided, you will need to write to the Trust to explain why you remain unhappy. The Trust should then provide you with a second response in which they address any outstanding concerns you have.   

    If the Trust is unable to resolve your complaint to your satisfaction, you can then return to the Ombudsman. If you do need to return to us, it is important that the Trust have provided you with their final response to your complaint, and confirmed that there is nothing further that they can do to try to resolve your concerns. 

    If you need to return to us, you should explain to us what has changed between now and your return. In particular, you will need to:

    • explain what was wrong with the responses you have already received to your complaint;

    • say what you want us to achieve for you;
    • send us copies of any relevant correspondence and papers that you have;
    • give written permission for us to obtain any papers and records connected to the complaint; and

    • confirm whether you are taking legal action about it (because, by law, that may prevent us from looking at the complaint).
    A copy of our complaint form can also be downloaded from our website at: www.ombudsman.org.uk.

    I hope this information now helps to take your complaint forward.

    Yours faithfully

    Zoe Wilkinson
    Customer Services Officer

    Parliamentary and Health Service Ombudsman
    T: 0300 061 3909



    Follow us on
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    If you think our decision is wrong, you can request a review. To enable us to review our decision you must provide us with evidence that our decision was based on inaccurate information; or you have new information that was not previously available to us; or we overlooked or misunderstood your complaint. To request a review, you can complete a ‘What to do if you think our decision is wrong’ form, which is available on our website: www.ombudsman.org.uk. Alternatively, you can contact us for the form. You will need to show that you meet our review criteria within three months of the date of this email.


    The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs. On leaving the GSI this email was certified virus free.
    All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes. The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk
    Mersey Care is keen to demonstrate its accountability to its stakeholders, including staff, service users, carers, our commissioners and the local community. We are encouraging people to become a member of the Trust. Members are able to have a say about our plans for the future and help us to further improve the services we provide. Mersey Care staff are automatically Members of the Trust. If you are a service user, carer or member of the public please JOIN us at: http://www.merseycare.nhs.uk/trust-member.aspx

     
     
     
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    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. 
    If you have received this email in error please notify the system manager.

     
    This footnote also confirms that this email message has been swept for the presence of computer viruses.

     
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    This email was scanned by the Government Secure Intranet anti-virus service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your organisations IT Helpdesk. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
    This e-mail (and any attachment) is intended only for the attention of
    the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all
    copies and inform the sender by return e-mail.
    Internet e-mail is not a secure medium. Any reply to this message
    could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material in response to this message
    by e-mail.
    This e-mail (whether you are the sender or the recipient) may be
    monitored, recorded and retained by the Ministry of Justice. E-mail monitoring / blocking software may be used, and e-mail content may be
    read at any time. You have a responsibility to ensure laws are not
    broken when composing or forwarding e-mails and their contents.

    The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

    NOTICE - This message contains information intended only for the use of the addressee named above.  If you have received this message in error please advise us at once and do not make any use of the information.

  • Jeg sendte en e-post til the High Court


    Gmail – Also to the High Court/Fwd: FW: x261174





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Also to the High Court/Fwd: FW: x261174





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 12:34 PM



    To:
    ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk>


    Cc:
    foi.officer@lgo.org.uk, Colin Simber <colin.simber@linskills.co.uk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, l.kennedy@easylaw.co.uk


    Hi, I’ve asked you to escalate to your line-manager. This is LGO.
    (Lima, Golf, Oscar). It’s says on their website one can appeal to the High Court.
    Also Citizens Advice I have bad experience with. They have distroyed for my employment case against Bertelsmann/Microsoft, in 2007.
    Regards, Erik Ribsskog
    PS. And it’s also a complaint against IPCC, like mentioned in earlier correspondence.
    Please escalate to your line-manager.

    On Fri, May 16, 2014 at 9:45 AM, ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk> wrote:


    My office doesn’t deal with complaints against councils, as
    I mentioned below if you wish to bring a claim you must follow the steps
    below.  I would suggest you speak with citizens advice before doing
    so.


    Regards


    Michael Mcilroy

    Chancery Listing
    Officer




    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 15 May 2014 17:37

    To:
    ChanceryJudgesListing
    Cc: foi.officer@lgo.org.uk; Colin Simber;
    emb.london; HRW UK; amnestyis; Politikk Høyre; Phso Enquiries; post;
    Akademikerforbundet; LHT Customer Service; Pia Ribsskog; Bjørn Ribsskog; she;
    hv-02.kontakt; anne-kathrine.skodvin; post; EUteam@amnesty.org;
    SCT@amnesty.org.uk; hofmarskallatet@kongehuset.dk; Liverpool Direct;
    Vernepliktsverkets kontaktsenter ved Wenche Molstad; post@slottet.no; Runcorn
    Office; Lars Aasen; Info; Benefits Service; steve.rotheram.mp; LO Postkasse LO;
    l.kennedy@easylaw.co.uk
    Subject: Re: Also to the High Court/Fwd: FW:
    x261174




    Hi, it’s a complaint against the Liverpool City
    Council.
    And I wanted to send it to the LGO. But the LGO
    e-mail addresses doesn’t work any longer. So I escalate to you at the
    Hight Court.

    Please escalate to your line-mananger, please.

    Erik Ribsskog




    On Thu, May 15, 2014 at 4:47 PM, ChanceryJudgesListing
    <ChanceryJudgesListing@hmcts.gsi.gov.uk> wrote:


    Upon perusing
    this email your complaint is in respect of the NHS which wouldn’t fall under
    the Chancery Division of the High Court.  If you would like to issue a
    claim then you should consider seeking legal advice then speak to the Issue
    team when you are ready to issue.



    Regards


    Michael Mcilroy

    Chancery Listing
    Officer





    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 15 May 2014 16:29
    To:
    ChanceryJudgesListing
    Cc: foi.officer@lgo.org.uk; Colin Simber; emb.london; HRW UK;
    amnestyis; Politikk Høyre; Phso Enquiries; post; Akademikerforbundet; LHT
    Customer Service; Pia Ribsskog; Bjørn Ribsskog; she; hv-02.kontakt;
    anne-kathrine.skodvin; post; EUteam@amnesty.org; SCT@amnesty.org.uk; hofmarskallatet@kongehuset.dk; Liverpool Direct;
    Vernepliktsverkets kontaktsenter ved Wenche Molstad; post@slottet.no; Runcorn
    Office; Lars Aasen; Info; Benefits Service; steve.rotheram.mp; LO Postkasse LO; l.kennedy@easylaw.co.uk

    Subject: Also to the High Court/Fwd: FW:
    x261174







    Hi, there are also other LGO-cases that you perhaps could look
    at. This started in 2007, when I complained about the Liverpool City
    Council-gym. And also the IPCC have blocked my e-mail address, because
    I send them to many copies of crime-reports, it seems.
    The IPCC
    also don’t investigate my police-complaints, it seems, (from before they
    blocked my e-mail-address).
    Hope you can have a look at these
    cases! Yours sincerely, Erik Ribsskog PS. Also,
    someone are taking me to court, next week, in Liverpool Magistrates
    Court. The have framed me, and say I write sex-emails to
    Jobcentre-staff. These charges are completly made up, and probably some
    ‘commie-mafia-stuff’, I guess.

    PS 2.






    I’m from Norway, so I haven’t known how to escalate from the LGO and
    IPCC, (who I’ve had problems with for years). But read something about
    the High Court on the LGO website now today.


    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, May 15, 2014 at
    3:48 PM
    Subject: Fwd: FW: x261174
    To: Zoe.Wilkinson@ombudsman.org.uk
    Cc: foi.officer@lgo.org.uk,
    rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Colin Simber
    <colin.simber@linskills.co.uk>




    Hi, now the NHS says I have received services from
    them. Also, it seems like they want to have a discussion with me,
    (while I want to keep this in writing). Also, the subject-line in the
    e-mail is: ‘x261174’.
    That’s not a proper subject-line I think,
    so it’s clear to me that this is some ‘commie-stuff’. Also, have you
    sent about this case to the LGO?
    I copy this e-mail to foi.officer@lgo.org.uk
    , since I want to complain that the LGO email addresses that I’ve used earlier
    don’t seem to work any longer, (I got some error e-mails back when I tried to
    use them the other day).
    And to the High Court in case the LGO
    department is wrong.
    Best regards, Erik Ribsskog







    ———- Forwarded message ———-
    From: Selby, Kerry <Kerry.Selby@merseycare.nhs.uk> Date: Thu, May
    15, 2014 at 2:40 PM
    Subject: FW: x261174
    To: “eribsskog@gmail.com
    <eribsskog@gmail.com>


    Dear
    Mr Ribsskog


    I
    am sorry you have received services which have prompted you to contact us with
    a complaint.


    I
    would like to confirm that we are addressing your concerns and somebody from
    the Trust will contact you in the near future to discuss this
    further.


    If
    you have any questions or queries, please do not hesitate to contact
    me.


    Kind
    regards


    Kerry


    Kerry
    Selby

    Complaints
    Officer

    Mersey
    Care NHS Trust

    Tel
    : 0151 473 2877

    Fax
    : 0151 473 2899



    From: Erik
    Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 13 May 2014
    14:38
    To: Complaints
    Cc: Zoe.Wilkinson@ombudsman.org.uk
    Subject:
    Complaint/Fwd: PHSO Enquiry (190624)







    Hi, I wanted to complain
    about your letter where you wrote I have to go to a mental-check. It
    isn’t clear who initiated this, (which organisation and staff), that Liverpool
    City Council Careline contacted me.

    That wasn’t something I had
    asked for. And I had already complained about Liverpool City Council
    Careline, (for being unconform etc.), when they gave me this apointment for a
    mental-check. So this could be some kind of revenge from Liverpool City
    Council Careline, since I complained about them.

    I’ve also tried to complain
    about the Council to the LGO, but they don’t have a working e-mail-address
    now, it seems.

    Perhaps the PHSO, (who I copy
    this e-mail), could send about this to the LGO.

    Erik Ribsskog









    ———- Forwarded message
    ———-
    From: Wilkinson Zoe <Zoe.Wilkinson@ombudsman.org.uk>
    Date: Tue, May 13,
    2014 at 11:26 AM
    Subject: PHSO Enquiry (190624)
    To: “eribsskog@gmail.com
    <eribsskog@gmail.com>


    RESTRICTED




    We are committed to keeping
    your information secure.  As part of that commitment we have decided that
    when we send you information by email we may have to remove some
    details.  This includes information that may identify you, or any other
    person and sometimes the organisation complained
    about.



    Dear Sir


    Our reference: 190624


    Your complaint to the
    Ombudsman


    Thank you for your complaint
    of 1 May 2014 about Mersey Care NHS Trust (the Trust). I was sorry to learn of
    your concerns. You complain that the Trust have followed incorrect process in
    arranging an appointment for you regarding your mental health, following a
    referral from Careline Adult Services.


    At this time we have decided
    that we should wait until you have completed the Trust’s complaints process
    before we look at your concerns further. This is because we often find that
    organisations themselves are in the best position to resolve complaints about
    their service quickly and effectively. It is also important for organisations
    to have full opportunity to resolve complaints themselves before we become
    involved.


    I have contacted the Trust to
    determine the status of your complaint. They tell me that they have not yet
    received a formal complaint from you regarding this issue.


    In order to continue with
    your complaint, you should therefore put you complaint to the Trust and wait
    for the forthcoming response.


    You can contact the Trust
    with your complaint at:


    Mersey Care NHS
    Trust
    V7 Building
    Kings Business
    Park
    Prescot
    L34 1PJ


    You can also complain by
    email at complaints@merseycare.nhs.uk or by phone on 0151 472
    4002.

    If you are not satisfied with
    the response provided, you will need to write to the Trust to explain why you
    remain unhappy. The Trust should then provide you with a second response in
    which they address any outstanding concerns you have.  


    If the Trust is unable to
    resolve your complaint to your satisfaction, you can then return to the
    Ombudsman. If you do need to return to us, it is important that the Trust have
    provided you with their final response to your complaint, and confirmed that
    there is nothing further that they can do to try to resolve your
    concerns. 


    If you need to return to us,
    you should explain to us what has changed between now and your return. In
    particular, you will need to:


    • explain what was wrong with
      the responses you have already received to your
      complaint;
    • say what you want us to
      achieve for you;
    • send us copies of any
      relevant correspondence and papers that you have;
    • give written permission for
      us to obtain any papers and records connected to the complaint;
      and
    • confirm whether you are
      taking legal action about it (because, by law, that may prevent us from
      looking at the complaint).


    A copy of our complaint form
    can also be downloaded from our website at: www.ombudsman.org.uk.


    I hope this information now
    helps to take your complaint forward.


    Yours
    faithfully


    Zoe
    Wilkinson

    Customer
    Services Officer

    Parliamentary
    and Health Service Ombudsman

    T: 0300 061
    3909




    Follow us
    on

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    If you think our decision is
    wrong, you can request a review. To enable us to review our decision you must
    provide us with evidence that our decision was based on inaccurate
    information; or you have new information that was not previously available to
    us; or we overlooked or misunderstood your complaint. To request a review, you
    can complete a ‘What to do if you think our decision is wrong’ form, which is
    available on our website: www.ombudsman.org.uk. Alternatively, you can contact us for
    the form. You will need to show that you meet our review criteria within three
    months of the date of this email.



    The original of this email was scanned for
    viruses by Government Secure Intranet virus scanning service supplied
    exclusively by Cable & Wireless in partnership with MessageLabs.
    On
    leaving the GSI this email was certified virus free.
    All email
    communications with PHSO pass through the Government Secure Intranet, and may
    be automatically logged, monitored and/or recorded for legal purposes.
    The
    MessageLabs Anti Virus Service is the first managed service to achieve the
    CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
    Government quality mark initiative for information security products and
    services. For more information about this please visit www.cctmark.gov.uk

    Mersey Care is keen to demonstrate its accountability to its stakeholders, including staff, service users, carers, our commissioners and the local community. We are encouraging people to become a member of the Trust. Members are able to have a say about our plans for the future and help us to further improve the services we provide. Mersey Care staff are automatically Members of the Trust. If you are a service user, carer or member of the public please JOIN us at: http://www.merseycare.nhs.uk/trust-member.aspx
    
    
    ***************************************************************************************************************************************************************
    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. 
    If you have received this email in error please notify the system manager.
    
    This footnote also confirms that this email message has been swept for the presence of computer viruses.
    
    ***************************************************************************************************************************************************************
    This email was scanned by the Government Secure Intranet
    anti-virus service supplied by Vodafone in partnership with Symantec. (CCTM
    Certificate Number 2009/09/0052.) In case of problems, please call your
    organisations IT Helpdesk.
    Communications via the GSi may be automatically
    logged, monitored and/or recorded for legal purposes. This e-mail (and any attachment) is intended only for the attention
    of
    the addressee(s). Its unauthorised use, disclosure, storage or
    copying
    is not permitted. If you are not the intended recipient, please
    destroy all
    copies and inform the sender by return e-mail. Internet e-mail is not a secure medium. Any reply to this message
    could
    be intercepted and read by someone else. Please bear that in
    mind when
    deciding whether to send material in response to this message
    by
    e-mail. This e-mail (whether you are the sender or the recipient) may
    be
    monitored, recorded and retained by the Ministry of Justice.
    E-mail
    monitoring / blocking software may be used, and e-mail content may
    be
    read at any time. You have a responsibility to ensure laws are
    not
    broken when composing or forwarding e-mails and their contents.

    The original of this email was scanned for viruses by the Government
    Secure Intranet virus scanning service supplied by Vodafone in partnership
    with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been
    certified virus free.
    Communications via the GSi may be automatically
    logged, monitored and/or recorded for legal
    purposes.

    This email was scanned by the Government Secure Intranet anti-virus
    service supplied by Vodafone in partnership with Symantec. (CCTM Certificate
    Number 2009/09/0052.) In case of problems, please call your organisations IT
    Helpdesk.
    Communications via the GSi may be automatically logged, monitored
    and/or recorded for legal purposes.
    This e-mail (and any attachment) is intended only for the attention of the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by return e-mail. Internet e-mail is not a secure medium. Any reply to this message could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material in response to this message by e-mail. This e-mail (whether you are the sender or the recipient) may be monitored, recorded and retained by the Ministry of Justice. E-mail monitoring / blocking software may be used, and e-mail content may be read at any time. You have a responsibility to ensure laws are not broken when composing or forwarding e-mails and their contents.


    The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

  • Jeg sendte en e-post til Svelvik kommune


    Gmail – Problem med modell-fly





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Problem med modell-fly





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 5:37 AM



    To:
    “postmottak@svelvik.kommune.no” <postmottak@svelvik.kommune.no>


    Cc:
    “sande.vgs” <sande.vgs@vfk.no>, firmapost@vfk.no, postmottak@kld.dep.no


    Hei, da jeg gikk øknomilinja, på handel og kontor, på Sande Videregående, skoleåret 1987/88. Så hadde vi ei rettslære-lærerinne, ved navn Helle, (trolig Helle Brynildsen Jahre, hvis jeg ikke tar helt feil). Og hu sa at gubben hennes, dreiv med modellfly, på Grunnane, hele tida, og at de alltid styrta. Men nå leste jeg det, på Svelvikportalen.no, at Grunnane er naturvernområde. Så er det lov å drive med modellfly der, lurer jeg. Kan ikke svanene få disse flya i huet da, når de styrter? Skrønte bare hu lærerinna, lurer jeg. For hu lærte jo bort rettslære, så hu burde jo kunne lover og regler, mener jeg. Mvh. Erik Ribsskog

  • Mer om terror


    Gmail – Domino’s Pizza order confirmation





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Domino’s Pizza order confirmation





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 2:47 AM



    To:
    concerns@dominos.co.uk


    Cc:
    Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk>


    Bcc:
    Colin Simber <colin.simber@linskills.co.uk>


    Hi, this is a phoney order.
    Perhaps you should start monitoring you ‘kitchen’ email address I was wondering.
    I haven’t had any pizza delivery guys on my door yet with this order.
    But I saw you were open to 3AM on your website now. But please cancel this order. I don’t want to call you in case you have some immigrants there who doesn’t understand what I’m saying since I’m from Norway.
    That would just be chaos, I think. Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, May 16, 2014 at 2:16 AM
    Subject: Fwd: Domino’s Pizza order confirmation
    To: Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk>
    Cc: Colin Simber <colin.simber@linskills.co.uk>
    Hi, and I also got one from this company now.
    Erik Ribsskog


    ———- Forwarded message ———-
    From: NO-REPLY <thekitchen@dominos.co.uk> Date: Fri, May 16, 2014 at 2:13 AM
    Subject: Domino’s Pizza order confirmation
    To: e.ribsskog@gmail.com



    Domino's Pizza - It's what we do (TM)

    This email is automatically generated so please do
    not reply to it.
    If you need to speak to someone about your order, please
    call your local store on the number below.



    Thanks for your order














    Enjoy!























     
    Hello Erik,
    The team are just getting everything
    sorted, so we’ll see you in a while.
    Your order details:
    Your order number is 83704824 This order is for delivery
    You have ordered:
    1x Large (10 slices) Vegetarian Supreme
       + Classic Crust
           Double Mozzarella Cheese
           Double Domino’s Herbs
     
    Price: £21.19
     
    Delivery Address:
    10 Keith Court Keith Avenue Liverpool
    L4 5XJ
     
    Order date: Fri 16/05/14 Requested delivery time: ASAP
     
    We hope to see you again soon



     
     
     
    Domino's Pizza Tracker











    Need to speak to someone about your order?
    This email is automatically generated so please do not reply to it. If you need
    to speak to someone about your order, please call your local store on the number
    below.
     
     
    Domino’s Liverpool – Rice Lane 0151 5253777












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    Please consider the environment before printing this email. CONFIDENTIALITY NOTICE: This email, and any files
    transmitted with it, may contain confidential information and is sent in private and in confidence for the intended
    recipient only. Domino’s Pizza UK & Ireland Limited does not accept responsibility for changes made to this message
    after it was sent. If you receive it in error please notify the sender and do not copy, distribute or take any action
    in reliance upon it. Please remove it from your system. This email message has been swept by MIMECAST for the presence
    of computer viruses, however, you should ensure that this email and any attachments are virus free bearing in mind
    that email is not a guaranteed virus-free or secure medium. It is your responsibility to ensure that viruses do not
    adversely affect your system and that your messages to us meet your own security requirements. We reserve the right to
    read any e-mail or attachment entering or leaving our systems without notice. Domino’s Pizza UK & Ireland Limited is registered in England at Companies House in Cardiff under company number
    02882515 and registered at 1 Thornbury, West Ashland, Milton Keynes, MK6 4BB. Domino’s Pizza UK & Ireland Limited is a subsidiary company of Domino’s Pizza Group plc, a publically listed company
    in the United Kingdom (company number 03853545). Domino’s Pizza Group plc together with its subsidiary and group
    companies constitute the Domino’s Pizza Group and have been granted the master franchise rights to licence and
    franchise Domino’s Pizza in the United Kingdom (this includes the Channel Islands and the Isle of Man), Republic of
    Ireland, Germany, Switzerland, Luxembourg and Lichtenstein.
    This email has been scanned for email related threats and delivered safely by Mimecast.
    For more
    information please visit http://www.mimecast.com

  • Jeg sendte en fjerde e-post til Liverpool City Council


    Gmail – Domino’s Pizza order confirmation





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Domino’s Pizza order confirmation





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 2:16 AM



    To:
    Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk>


    Cc:
    Colin Simber <colin.simber@linskills.co.uk>


    Bcc:
    thekitchen@dominos.co.uk


    Hi, and I also got one from this company now.
    Erik Ribsskog

    ———- Forwarded message ———-
    From: NO-REPLY <thekitchen@dominos.co.uk> Date: Fri, May 16, 2014 at 2:13 AM
    Subject: Domino’s Pizza order confirmation
    To: e.ribsskog@gmail.com



    Domino's Pizza - It's what we do (TM)

    This email is automatically generated so please do
    not reply to it.
    If you need to speak to someone about your order, please
    call your local store on the number below.



    Thanks for your order














    Enjoy!























     
    Hello Erik,
    The team are just getting everything
    sorted, so we’ll see you in a while.
    Your order details:
    Your order number is 83704824 This order is for delivery
    You have ordered:
    1x Large (10 slices) Vegetarian Supreme
       + Classic Crust
           Double Mozzarella Cheese
           Double Domino’s Herbs
     
    Price: £21.19
     
    Delivery Address:
    10 Keith Court Keith Avenue Liverpool
    L4 5XJ
     
    Order date: Fri 16/05/14 Requested delivery time: ASAP
     
    We hope to see you again soon



     
     
     
    Domino's Pizza Tracker











    Need to speak to someone about your order?
    This email is automatically generated so please do not reply to it. If you need
    to speak to someone about your order, please call your local store on the number
    below.
     
     
    Domino’s Liverpool – Rice Lane 0151 5253777












    Join for deals<empty>

    Stay updated

    iPhone app

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    To see our general
    terms and conditions, see our page ‘boring legal stuff’ at dominos.co.uk


    Please consider the environment before printing this email. CONFIDENTIALITY NOTICE: This email, and any files
    transmitted with it, may contain confidential information and is sent in private and in confidence for the intended
    recipient only. Domino’s Pizza UK & Ireland Limited does not accept responsibility for changes made to this message
    after it was sent. If you receive it in error please notify the sender and do not copy, distribute or take any action
    in reliance upon it. Please remove it from your system. This email message has been swept by MIMECAST for the presence
    of computer viruses, however, you should ensure that this email and any attachments are virus free bearing in mind
    that email is not a guaranteed virus-free or secure medium. It is your responsibility to ensure that viruses do not
    adversely affect your system and that your messages to us meet your own security requirements. We reserve the right to
    read any e-mail or attachment entering or leaving our systems without notice. Domino’s Pizza UK & Ireland Limited is registered in England at Companies House in Cardiff under company number
    02882515 and registered at 1 Thornbury, West Ashland, Milton Keynes, MK6 4BB. Domino’s Pizza UK & Ireland Limited is a subsidiary company of Domino’s Pizza Group plc, a publically listed company
    in the United Kingdom (company number 03853545). Domino’s Pizza Group plc together with its subsidiary and group
    companies constitute the Domino’s Pizza Group and have been granted the master franchise rights to licence and
    franchise Domino’s Pizza in the United Kingdom (this includes the Channel Islands and the Isle of Man), Republic of
    Ireland, Germany, Switzerland, Luxembourg and Lichtenstein.
    This email has been scanned for email related threats and delivered safely by Mimecast.
    For more
    information please visit http://www.mimecast.com

  • Jeg sendte en tredje e-post til Liverpool City Council


    Gmail – Papa John’s Liverpool – Prescot Street – Your order – Delivery (6868137) is being processed





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Papa John’s Liverpool – Prescot Street – Your order – Delivery (6868137) is being processed





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 2:11 AM



    To:
    Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk>


    Cc:
    Colin Simber <colin.simber@linskills.co.uk>


    Bcc:
    info@papajohns.co.uk


    Hi,
    and now some idiots imideatly started ordering more pizza in my name after reading about this on my blog, I guess.
    I’ve explained about this problem to this company before, but they still send e-mails about orders, etc.
    Erik Ribsskog

    ———- Forwarded message ———-
    From: Papa John’s <info@papajohns.co.uk> Date: Fri, May 16, 2014 at 2:04 AM
    Subject: Papa John’s Liverpool – Prescot Street – Your order – Delivery (6868137) is being processed
    To: eadeler@bagsofsweets.net







    Papa John's - Better Ingredients. Better Pizza. “Every base is kneaded and hand-stretched
    by our highly-trained pizzaiolos.” John Schnatter, Founder of Papa John’s




    Papa John's Home Page Stores Offers Our Story Order


    Hi Erika

    Your order is being processed, this is not confirmation of your order.

    You ordered on 16-May-2014 at 02:03:53.

    This is a pre-order for 16-May-2014 at 13:00:00.

    Your order ID Number is: 6868137

    Store: Liverpool – Prescot Street Unit 1A Prescot Street, Liverpool, Merseyside, L7 8UL Telephone: 0151 263 0500





    1 x The Greek (Very Homosexual)   Stuffed Crust / Extra Extra Large Add: Feta Cheese, Onionsx2   £25.54
    TOTAL   £25.54



    Erika Adeler Erika Adeler,10 Keith Court, Keith Avenue,Liverpool,L4 5XJ,United Kingdom, TEL: 07905206018

    Cash

    Please do not reply to this order processing email, as it is sent from an automated account which is not monitored. If you need immediate assistance to amend your order, please contact the store directly.

    For other queries, please send an email to info@papajohns.co.uk

    Papa John’s (GB) Ltd., subsidiary of Papa John’s International Inc, Registered Address: The Forum, Hanworth Lane, Chertsey, Surrey KT16 9JX Papa John’s (GB) Ltd registered in England No. 2569801 Vat No.731748624
    Our unique and all-natural tomato sauce is made from the best Californian vine-ripened tomatoes, packed within an average of just six hours
    Store Finder  |  Menu  |  Offers  |  Contact Us  |  About Us  |  Privacy Statement  |  Terms and Conditions Papa John’s (GB) Ltd 2011

  • Jeg sendte enda en e-post til Liverpool City Council

    Jeg sendte enda en e-post til Liverpool City Council


    Gmail – Update/Fwd: Papa John’s Liverpool – Prescot Street – Order confirmation – Delivery (6828503)





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Update/Fwd: Papa John’s Liverpool – Prescot Street – Order confirmation – Delivery (6828503)





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 2:03 AM



    To:
    Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk>


    Cc:
    Colin Simber <colin.simber@linskills.co.uk>


    Hi,
    here is more about the incident on May 10 when someone ordered pizza in my name, (and it wasn’t even paid for!).
    And this has happened 50 or 100 times now.
    And the Police isn’t interested.
    They tell me to contact the different companies. But there are so many fast-food companies in Liverpool, (and many of them dodgy, I’d say, they have poor routines, since they don’t check if the orders are genuine, before they drive to peoples addresses, with food that hasn’t been paid for).
    Also, one or two days later, someone ordered food, in my name for more than £100 from the same company. But that was for delivery the next day, so I contacted the company, to get the order stopped.
    But they still send me comercial e-mails, even if I’ve never ordered from them, (or any similar company, while I’ve been living in the UK). Best regards, Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, May 10, 2014 at 3:11 PM Subject: Fwd: Papa John’s Liverpool – Prescot Street – Order confirmation – Delivery (6828503)
    To: Colin Simber <colin.simber@linskills.co.uk>
    Cc: l.kennedy@easylaw.co.uk, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Jahre <hellej@vfk.no>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>
    Hi, now someone are also ordering pizza, in my name.
    (This is food that hasn’t been paid for, I guess).
    This has happened around 50 times now, (in the last months), that someone are ordering food on my door, (food which hasn’t been paid for), in my name.
    Is it organised, I’m wondering. I was at the pub-crawl yesterday, and had also gone out the day before, (I think it was), due to that the Police are on my door three or four times a day, it seems.
    And I read on Fact, (in a free magazine there), that a Norwegian artist name Silje had a concert, here in Liverpool, yesterday. I dropped by there, and when I wanted to have a break from the concerts, then I went a bit wrong, in the stairs, and they also had a meeting/seminar, in that builiding, (East Village Arts Club, in Seel street).
    So perhaps it’s the illuminati, (or something), who mess with me, and have an organisation, who do evil stuff, against me. Who knows. This with the pizza-guys and police on my door all the time could be organised, I guess.
    (By some powerful network perhaps, since they are allowed to continue and continue, with this terror of me).
    Just thought I could update about the pizza guys on my door as well, since I update about the Police on my door, all the time.
    I have reported the pizza guys on my door to the Police, some months ago. But they didn’t want to investigate. They, (Walton police-station), said I had pushed a button on the internet, that made all these pizza-delivery-guys turn up at my address.
    (Which is non-sense of course. I have a degree in IT, and have had the internet since 1996.
    And I haven’t heard of a button like that before).
    Also someone tried to kill me, (in a street named Whitechapel, a street only for people, and not cars), around the time I went to Walton police.
    (I reported four crimes at the same time. The attemt of breaking my neck from behind.
    The many pizza-guys on my door.
    Many phoney calls to my mobile. And I also complained about the neigbhour, in number 9, who was harassing me.
    He went on my door all the time with some clocks he wanted help setting. And I overheard that he treatened another neigbhour that he would scrape up his car with a key, so I think the guy in number 9 is a criminal, after that, and don’t want anything to do with him).
    Just as an update.
    Yours sincerely, Erik Ribsskog



    ———- Forwarded message ———-
    From: Papa John’s <info@papajohns.co.uk>
    Date: Sat, May 10, 2014 at 2:15 PM Subject: Papa John’s Liverpool – Prescot Street – Order confirmation – Delivery (6828503)
    To: eribsskog@gmail.com








    Papa John's - Better Ingredients. Better Pizza. “Every base is kneaded and hand-stretched
    by our highly-trained pizzaiolos.” John Schnatter, Founder of Papa John’s




    Papa John's Home Page Stores Offers Our Story Order


    Hi Erik

    You have successfully placed this order with Papa John’s Liverpool – Prescot Street.

    You ordered on 10-May-2014 at 14:08:07.

    Your order ID Number is: 6828503

    Store: Liverpool – Prescot Street Unit 1A Prescot Street, Liverpool, Merseyside, L7 8UL Telephone: 0151 263 0500



       



    1 x Cheese & Tomato (SuperGay pizza for SuperGay people)   Stuffed Crust / Extra Extra Large Add: Black Olives, Chilli Powder, Green Peppers, Jalapeno Peppers, Onions, Pineapple, Tuna   £24.94
    1 x Diet Pepsi   1.5l Bottle   £1.99
    TOTAL   £26.93



    Erik Ribsskog Erik Ribsskog,10 Keith Court, Keith Avenue,Liverpool,L4 5XJ,United Kingdom, TEL: 07905206018

    Cash

    Are you ranting or raving about Papa John's
    Please do not reply to this order confirmation email, as it is sent from an automated account which is not monitored. If you need immediate assistance to amend your order, please contact the store directly.

    For other queries, please send an email to info@papajohns.co.uk

    Papa John’s (GB) Ltd., subsidiary of Papa John’s International Inc, Registered Address: The Forum, Hanworth Lane, Chertsey, Surrey KT16 9JX Papa John’s (GB) Ltd registered in England No. 2569801 Vat No.731748624
    Our unique and all-natural tomato sauce is made from the best Californian vine-ripened tomatoes, packed within an average of just six hours
    Store Finder  |  Menu  |  Offers  |  Contact Us  |  About Us  |  Privacy Statement  |  Terms and Conditions Papa John’s (GB) Ltd 2011





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  • Jeg sendte en e-post til Liverpool City Concil


    Gmail – Record a case of Anti-Social Behaviour (ref: 317844)





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Record a case of Anti-Social Behaviour (ref: 317844)





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 1:54 AM



    To:
    Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk>


    Cc:
    Colin Simber <colin.simber@linskills.co.uk>


    Hi, I’m not sure if I want to have some ‘sweaty’ meetings, about this. But now I have your e-mail address. So I thought I could just send you an e-mail, if these e-mail-orders, (that someone order in my name), starts again. Hope this is alright! I’m also going to send you a copy, of one of the last orders, that someone have sent me, (on May 10), just to bully/harass me. Hope this is alright! Regards, Erik Ribsskog On Thu, May 15, 2014 at 5:27 PM, Liverpool Anti-Social Behaviour Unit <lasbu@liverpool.gov.uk> wrote: > To Mr. Erik Ribsskog > Hi > I work at Liverpool City Council and received the report regarding issues of > deliveries to your house. > I’d like to speak to you to find out more information. Please send me your > phone number or phone our call centre to pass it to them on 0151 233 3001 > Thanks you > G McKane > Safer Stronger Communities Officer > > ______________________________________________________________________ > DISCLAIMER: > > The information in this e-mail is confidential and may be read, copied or > used only by the intended recipient(s). If you have received it in error > please contact the sender immediately by returning the e-mail or by > telephoning a number contained in the body of the e-mail then and please > delete the e-mail without disclosing its contents elsewhere. No > responsibility is accepted for loss or damage arising from viruses or > changes made to this message after it was sent. The views contained in this > email are those of the author and not necessarily those of the authors > employer or service provider. > > This email has been automatically scanned for viruses and malicious content > by MessageLabs for your protection > ______________________________________________________________________

  • Jeg sendte en e-post til United Utilities


    Gmail – United Utilities (Please do not reply) CAS14:00333000000063





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    United Utilities (Please do not reply) CAS14:00333000000063





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 1:39 AM



    To:
    United Utilities <Customer.service@uuplc.co.uk>


    Cc:
    Q&A <contactus@stepchange.org>


    Hi, I’ve copied you an e-mail about this case, earlier today. Perhaps you could send me some information about your grants, to do with arrears, (in the post), I was wondering here.
    (Since Stepchange adviced me to read more about your mentioned grants). Thanks in advance for any help with this.
    Best regards, Erik Ribsskog
    PS. Here is the e-mail I sent you earlier today, again:
    Erik Ribsskog StepChange Debt Charity Erik Ribsskog
        Fri, May 16, 2014 at 1:23 AM To:
    Q&A
    Cc:
    United Utilities Hi, thank you for your e-mail! I’m going to continue to pay United Utilites token-payments of £1 each month then. And I’m going to have a look at their website, and read more about their grants, to do with arrears. Thank you very much for the advice regarding this!
    Best regards,
    Erik Ribsskog
    On Tue, May 13, 2014 at 4:17 PM, Q&A <contactus@stepchange.org> wrote:
        Hi Erik
        Thank you for your email, I understand you requested a response from a line manager and I hope to be able to clarify things for you. I know advice about debt can be a little confusing at     times.
        If you could provide us with your client reference number or your full address I will be able to locate your budget and details of the advice we have given you. However I am able to give
        you general advice about token payments.     There is no time limit when it comes to a token payment arrangement, it is a way of showing you know the debt is yours, but you are not able to repay it at the moment.
        The reason we view it as a short term solution is because creditors are often unhappy with receiving token amounts for a long period of time.  Creditors are not obliged to accept a token     payment but they often do because they can see by your budget that it is all you can afford.  Token payments often provide you with breathing space until you have a change of circumstances, like a return to employment.  You mention you are continuing to look     for work which shows you are doing all you can in the situation you are in.     If United Utilities are unhappy with  the token payment our advice would be to make the payment anyway.  It would definitely be beneficial if you returned to us for an updated review of your budget so you can provide them with up to date paperwork.   You may     find they are more willing to accept a token payment with recent paperwork from us, supporting your offer. The best way for you to review things would be to speak to one of our advisors by calling our Helpline on 0800 138 1111.  They are open from 8am to 8pm     Monday to Friday and Saturdays 8am to 4pm. 
        United Utilities do offer a trust fund for customers who are in financial hardship, and may be able to help you with a grant to pay some or all of your arrears.  It’s definitely worth looking     in to and you can download an application form from their website: www.uutf.org.uk.     Remember if your situation hasn’t changed and you can only afford a small amount, continue to make the payment even if United Utilities are unhappy.     We look forward to your call so we can update your budget and continue to support you with your debts.
        Beth Lockley     Web Helpline Team Leader.
        From: Erik Ribsskog [mailto:eribsskog@gmail.com]
        Sent: 12 May 2014 18:19
        To: Q&A     Cc: United Utilities     Subject: Re: StepChange Debt Charity
        Hi,     I contacted you about this around 2009, I think it was.
        And then you mentioned token-payments untill I got a new job.     You didn’t mention anything about this only being a short-term solution.     It’s a bit vague then.     What’s the year-limits for using token-payments?
        That doesn’t add up, I think, that there is such a year-limit.     I apply for jobs all the time, but there has been a finance crisis, that has led to the jobmarket being difficult.
        I also don’t agree that this is to do with goodwill.     In Norway we have a saying, that an agreement is an agreement.     (‘En avtale er en avtale’).     So eighter there is an agreement, or eighter there isn’t.
        And agreement should be respected, I think.     So I want to escalate this case please, to your line-manager at Stepchange, if that’s ok.     Thanks in advance for sending this case on to your line-manager.
        Regards,     Erik Ribsskog
        On Mon, May 12, 2014 at 10:53 AM, Q&A <contactus@stepchange.org> wrote:
        Hi Erik     Thanks for contacting us, we’ll do everything we can to help you.     It’s important to remember that token payments are meant as a short-term solution and any agreements between you and your creditors would be on a goodwill basis only. Your creditors do have the right to take further action with the debts if they decide that     the payments you are making aren’t enough.     I understand that because of your situation you may not be able to increase payments therefore I feel you would benefit from putting together a new budget with us to see what the best solution is to help you deal with the debts.     You can do this by calling our free Helpline on 0800 138 1111. We are available Monday to Friday 8am to 8pm and Saturday 8am to 4pm and the call is free from landline and all UK mobiles.
        I hope this helps, we look forward to speaking to you soon.     Rory     Web Helpline Advisor     Follow us on Twitter     http://twitter.com/moneyaware
        Like us on Facebook     http://www.facebook.com/moneyaware     Read the MoneyAware blog     http://moneyaware.co.uk
        P Please consider the environment before printing this e-mail.     —–Original Message—–     From: Erik Ribsskog [mailto:eribsskog@gmail.com]     Sent: 11 May 2014 14:14     To: Q&A     Cc: United Utilities     Subject: Re: StepChange Debt Charity     Hi,     I’ve been paying United Utilities token-payments, (of £1), for years.
        We have an agreement about that I would pay them token-payments, untill I get a job.     And now they want to break this agreement, it seems.     So that’s why I’ve sent about this to you now.
        So that you can tell United Utilities that they can’t break an agreement.     I learned about token-payments when I contacted you, (CCCS), around 2009.     Best regards,
        Erik *     On Wed, May 7, 2014 at 5:55 PM, Q&A <contactus@stepchange.org> wrote:     > Hi Erik     >
        > Thanks for taking the time to get in touch with us.     >     > I  understand from your email that you’re currently experiencing financial difficulty with regards to your water and other household bills. This is a situation we can offer you help you with and advise you on.
        >     > You mentioned in your email that you’ve previously spoken to us under our old name ‘CCCS’ if you’re an existing client I would advise that you call us so that we can discuss your situation in more detail. Our direct number is 0800 138 1111, we’re open     Monday to Friday 8am to 8pm, Saturday 8am to 6pm.     >     > I hope this email is helpful, please let me know if there is anything else I can do for you.     >     >
        > Dan     > Web Helpline advisor     >     >     >     >     > Follow us on Twitter     > http://twitter.com/moneyaware
        >     > Like us on Facebook     > http://www.facebook.com/moneyaware     >     > Read the MoneyAware blog     > http://moneyaware.co.uk
        >     > Please consider the environment before printing this email.     >  —–Original Message—–     > *     >     > Hi,     >     > I’m refering to your letter of 29/4 regarding this case.
        >     > You write you can’t accept my token payment-offer and that you can’t discuss this in writing.     >     > I think that you don’t want to keep this in writing could indicate that you have something to hide.
        >     > And I send a copy of this e-mail to Stephchange, so that they can advice me how to go forward with this case.     >     > And then I’ll contact you back when I’ve heard from them.
        >     > Hope this is alright!     >     > Yours sincerely,     >     > Erik *     >     >     > ———- Forwarded message ———-
        > *     >     > Hi,     >     > I want to keep this in writing, please.     >     > I have been adviced to pay in this way, (by token-payments), by CCCS who are now called Stepchange, I think.
        >     > (Your title is Customer Experience.     >     > Shouldn’t it be something like Customer Service, I was wondering when I read your letter).     >     > Regards,
        >     > Erik *     >     >     > ———- Forwarded message ———-     > *     >     > Hi,     >     > I’m refering to your letter of 15/4, which I recieved earlier this week, (and which I attach a scanned copy of).
        >     > I haven’t really sent you an e-mail, on 14/4, (about you contacting me by phone).     >     > I sent you an e-mail on 13/4, (see in the forwarded e-mail).     >
        > I sometimes blog about budget-stuff, and I wondering if someone have sent you a funny e-mail, after reading about budget-stuff, on my blog.     >     > You should just focus on the forwareded e-mail, and ignore the other e-mail, (that you say you got on 14/4).
        >     > Hope this is alright!     >     > Yours sincerely,     >     > Erik *     >     >     > ———- Forwarded message ———-
        > *     >     >     > Hi,     >     > I asked for this case to be escalated to David Rudd’s line-manager.     >     > It doesn’t seem to me, that this has been done.
        >     > So it seems to me, that you have some problems, with your organisation.     >     > So what I’m going to do, is that I’m going to send you a payment today, for £1, (I’ll pay on your website).
        >     > Then I’m going to continue to pay £1 a month, (by the 13th of each month), like previously agreed.     >     > (Untill I find a new job.     >     > Since I’m unfortunately unemployed).
        >     >     > Hope this is alright!     >     > Yours sincerely,     >     > Erik *     >     >     > On Thu, Apr 10, 2014 at 8:55 AM, United Utilities <

        Customer.service@uuplc.co.uk> wrote:     >     >>         [image: United Utilities]     >>
        >> Dear Mr *
        >>     >>     >>     >> Our ref: CAS14-0025-9159     >>     >>     >>     >> Thank you for your contact received on 3 April 2014 regarding your
        >> offer of payment on your water account.     >>     >>     >>     >> Your offer of £1.00 per month is too low for me to set on your     >> account as it will not clear your outstanding balance.
        >>     >>     >> Your account is currently with Concilia Debt Recovery, please contact
        >> them on 0845 309 4092 to discuss a suitable payment arrangement.
        >> Failure to make payments on your account will lead to further debt action.     >>     >> If you are having difficulty with making your payments then please do
        >> not ignore this letter. You could be eligible for one of the Payment
        >> Assistance Schemes we offer here at United Utilities. You can find     >> some information about these schemes at
        unitedutilities.com/home-diffuculty-paying-bill.
        >>     >>     >>     >> If you prefer you can make an appointment at your local Citizens     >> Advice Bureau and they can complete a financial statement for you.
        >>     >>     >> Please be aware that we also share information about your payment     >> behaviour with a Credit Reference Agency. For more information see
        >> unitedutilities.com/personaldetails.     >>     >> I trust the information provided will be of assistance to you.     >>
        >>     >>     >> Yours sincerely     >>     >>     >>     >> David *     >>     >> Customer Advisor
        >>     >>     >>     >>     >>     >> If you need to contact us again, here are some options:     >>     >>
        >>     >> 1.   Visit our website
        unitedutilities.com<http://www.unitedutilities.com/default.aspx>where you can register with
        >> MyAccount     >> <https://myaccount.unitedutilities.com/secure/Pages/login.aspx>to     >> manage youraccount online or complete the Contact Us
        >> <http://www.unitedutilities.com/Contactus.aspx> form     >>     >> 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00
        >> am to 8.00 pm, and Saturday 8.00 am to 5.00 pm.     >>     >> 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR     >>     >> 4.   Click reply to this email
        >>     >> © United Utilities Group PLC 2013     >>     >>
        >> ——————- Original Message ——————- *From:*Erik     >> Ribsskog
        >> *Received:* 03/04/2014 15:34     >> *To:* United Utilities     >> *Cc:* CONTACT-US@dwp.gsi.gov.uk;
        Contact-Us@jobcentreplus.gsi.gov.uk
        >> *Subject:* Your letter of 27/3/Fwd: Your response from United     >> Utilities     >> CAS14:00083000000173     >>     >> Hi,     >>
        >> I’m refering to your bill from 27/3, (my account number is: * in the letter).     >>     >> I’m still unemployed, and on a budget.     >>     >> So I can only offer to pay token-payments of £1, (like in the last
        >> years), a month, untill I get a job.     >>     >> Then I’m going to set up a new budget and contact you back.     >>     >> At the moment I haven’t gotten my jobseekers-allowance from 31/1 to
        >> 21/2, and not eighter from 6/3 to todays date.     >>     >> But I hope to get these moneys as soon as possible, but I     >> unfortunately can’t say exactly when, since the Jobcentre seems to be     >> a bit poorly organised, (at least this is my opinion, from being     >> unemployed for years now).     >>     >> Hope this is alright!     >>
        >> Yours sincerely,     >>     >> Erik *     >>     >>     >> ———- Forwarded message ———-     > *     >>
        >> Hi,     >>     >> I don’t have any credit on my mobile now, you see.     >>     >> But I’ve read on a message board on the internet, that Concilia is
        >> really a part of United Utilities, so I wondered if you could just     >> forward this e-mail to them.     >>     >> Thanks in advance for any help!     >>
        >> Best regards,     >>     >> Erik *     >>     >>     >> On 3/31/14, United Utilities <Customer.service@uuplc.co.uk> wrote:
        >> >     >> > [image: United Utilities]     >> >
        >> > Dear Mr *     >> >     >> >     >> >     >> > Our ref: CAS14-0022-7742
        >> >     >> >     >> >     >> > Thank you for your contact received on 25 March 2014 regarding your
        >> > water account.     >> >
        >> >     >> >     >> > Your account is currently with Concilia Debt Recovery, please     >> > contact them on 0845 309 4092 to discuss a suitable payment arrangement.
        >> >     >> >     >> >     >> > We may be able to help you with one of the schemes that we have     >> > available for people who are experiencing financial difficulties.
        >> > Please call this office on 0845 746 2034 and a member of our     >> > specialist team will be able to help you. If you prefer you can     >> > make an appointment at your local Citizens Advice Bureau and they can complete a financial statement for you.
        >> >     >> >     >> >     >> > Failure to make payments on your account will lead to further debt action.     >> >     >> >
        >> >     >> > Please be aware that we also share information about your payment     >> > behaviour with a Credit Reference Agency. For more information see     >> > unitedutilities.com/personaldetails.
        >> >     >> >     >> >     >> > I trust the information provided will be of assistance to you.     >> >     >> >     >> >
        >> > Yours sincerely     >> >     >> >     >> >     >> > Amanda *     >> >     >> > Customer Advisor
        >> >     >> >     >> >     >> >     >> >     >> > If you need to contact us again, here are some options:     >> >
        >> >     >> >     >> > 1.   Visit our website
        unitedutilities.com where you can register with     >> > MyAccount to manage your account online or complete the Contact Us
        >> > form     >> >     >> > 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am     >> > to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
        >> >     >> > 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR     >> >     >> > 4.   Click reply to this email     >> >
        >> > © United Utilities Group PLC 2013     >> >     >> >     >> > ===================================================================     >> > = ====================================================     >> > The information contained in this e-mail is intended only for the     >> > individual to whom it is addressed. It may contain legally     >> > privileged or confidential information or otherwise be exempt from
        >> > disclosure. If you have received this Message in error or there are
        >> > any problems, please notify the sender immediately and delete the     >> > message from your computer. You must not use, disclose, copy or
        >> > alter this message for any unauthorised purpose. Neither United     >> > Utilities Group PLC nor any of its subsidiaries will be liable for     >> > any direct, special, indirect or consequential damages as a result
        >> > of any virus being passed on, or arising from the alteration of the
        >> > contents of this message by a third party. United Utilities Group     >> > PLC, Haweswater House, Lingley Mere Business Park, Lingley Green
        >> > Avenue, Great Sankey, Warrington,     >> > WA5 3LP Registered in England and Wales. Registered No 6559020     >> > www.unitedutilities.com     www.unitedutilities.com/subsidiaries     >> > ===================================================================     >> > = ====================================================
        >>     >>
        >> =====================================================================     >> = ==================================================     >> The information contained in this e-mail is intended only for the
        >> individual to whom it is addressed. It may contain legally privileged
        >> or confidential information or otherwise be exempt from disclosure.     >> If you have received this Message in error or there are any problems,     >> please notify the sender immediately and delete the message from your computer.     >> You must not use, disclose, copy or alter this message for any     >> unauthorised purpose. Neither United Utilities Group PLC nor any of
        >> its subsidiaries will be liable for any direct, special, indirect or     >> consequential damages as a result of any virus being passed on, or     >> arising from the alteration of the contents of this message by a
        >> third party. United Utilities Group PLC, Haweswater House, Lingley     >> Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,     >> WA5 3LP Registered in England and Wales. Registered No
        >> 6559020 www.unitedutilities.com     >> www.unitedutilities.com/subsidiaries=================================
        >> =     >> =====================================================================     >> =     >> ================     >>     >
        > —————————————————————–
        > This message may contain confidential information and is intended for the addressee only.     > If you have received this information in error, please return it to us
        > and delete it from your computer.
        > Although StepChange Debt Charity operates anti-virus programmes, it     > does not accept responsibility for any damage whatsoever that is caused by viruses being passed.     > As emails are not a secure method of communication StepChange Debt
        > Charity does not accept legal responsibility for the contents of this message.     > Foundation for Credit Counselling, trading as StepChange Debt Charity,
        > Wade House, Merrion Centre, Leeds LS2 8NG. Company No. 2757055, Charity No. 1016630.
    On Wed, May 14, 2014 at 4:12 PM, United Utilities <Customer.service@uuplc.co.uk> wrote:


    United Utilities

    Dear Mr Ribsskog


    Our ref: CAS14-0035-4051


    I am replying to you further to a copy of an email you have sent to StepChange that we received on 12 May 2014, regarding your payment concerns to your water account.


    To enable us to look into this matter for you in more details, please confirm either your water account number or address details to which your payment concerns relate to, and we will be happy to assist you.


    To provide further details please call us on 0845 309 3003 (select option 1), or respond via email. Our office is open Monday to Friday from 9.00 am to

    5.00 pm.


    Yours sincerely


    Julie Greenwood

    Case Owner

    Customer Relations Department


    © United Utilities Group PLC 2013

    ========================================================================================================================The information contained in this e-mail is intended only
    for the individual to whom it is addressed. It may contain
    legally privileged or confidential information or otherwise
    be exempt from disclosure. If you have received this Message
    in error or there are any problems, please notify the sender
    immediately and delete the message from your computer. You
    must not use, disclose, copy or alter this message for any
    unauthorised purpose. Neither United Utilities Group PLC nor
    any of its subsidiaries will be liable for any direct, special,
    indirect or consequential damages as a result of any virus being
    passed on, or arising from the alteration of the contents of
    this message by a third party.
    United Utilities Group PLC, Haweswater House, Lingley Mere
    Business Park, Lingley Green Avenue, Great Sankey,
    Warrington, WA5 3LP
    Registered in England and Wales. Registered No 6559020
    www.unitedutilities.com
    www.unitedutilities.com/subsidiaries
    ========================================================================================================================