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  • Jeg sendte enda en e-post til Liverpool City Council


    Gmail – Your Email Enquiry <<#22175-391593#>>





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Your Email Enquiry <<#22175-391593#>>





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 1:33 AM



    To:
    Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>


    Cc:
    CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>


    Hi, yes, like I wrote to your collegue Linn, earlier today. Perhaps you at Liverpool Direct could give the jobcentre some advice regarding how to be quicker, with replying to e-mails.
    Then it would have been easier to correspond with the Jobcentre, I think. Thank you very much for the e-mail! Regards, Erik Ribsskog

    On Wed, May 14, 2014 at 10:12 AM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:






    Your email reference number is: 391593





    Dear Erik Thank you for your e-mail about Job Centre [Huyton].



    Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council.  May we suggest you contact:



    Jobcentre Plus – Huyton
    Address: Edendale House, Latham Road, Huyton, Merseyside L36 9XS
    Phone: 0845 604 3719


    If you would like any further assistance on this matter or anything else please let me know via the e-mail address below


    Kind regards


    Joanne


    Liverpool Direct Limited





    P Please consider the environment before printing this e-mail. Thank you




    Would you prefer to receive your council tax bill via e-mail?  Go to www.liverpool.gov.uk and complete the easy online registration form.



    — Original Message —
    From: Erik Ribsskog <eribsskog@gmail.com>
    Received: 14/05/14 08:42:23 o’clock UTC
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> CC:CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber <colin.simber@linskills.co.uk> Subject: Update Wednesday/Fwd: New update/Fwd: Update/Fwd: Your letter of 29/4, from Birkenhead Benefit Centre. Reference: SG270967D Hi, yesterday Jude from Birkenhead Benefit Centre adviced me to call Huyton Jobcentre on 0845 604 3719, (dial 7). I then go to speak with Linda, and explained the problems to her. She told me I couldn’t speak with anyone at Huyton Jobcentre, but they
    could call me back.
    She gave me a time-slot. It was between 4 PM and 5 PM yesterday. And the time-slot continued, so it was also between 7 AM and 9 AM today. But I haven’t gotten a call from them. (They were supposed to call me on my mobile).
    Those time-slots are a bit strange perhaps, (since they run over two days). And also, why couldn’t I get to speak with Huyton Jobcentre when I
    called them yesterday. And also, why haven’t Huyton Jobcentre called me today, like agreed.
    This is complaint one hundred or so, (that I have against the
    Jobcentre), since I became unemployed, in 2008. Regards, Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, May 13, 2014 at 3:43 PM
    Subject: New update/Fwd: Update/Fwd: Your letter of 29/4, from
    Birkenhead Benefit Centre. Reference: SG270967D
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber
    <colin.simber@linskills.co.uk> Hi, I haven’t used Skype, (since then people sometimes complain about the
    line), since I lived in Leather Lane, (where I moved from in 2011). So I managed to call the wrong number, I noticed now.
    I tried to call again now, and spoke with Jude, (I think her name
    was), on 0345 6088545. She said the claim was open with Birkenhead Benefit Centre. But it was closed with Huyton Jobcentre, it seemed.
    So she gave me a number for them, (0845 604 3719), that I’m going to
    try to call now. My last payment-date was 1/5 she said. But she couldn’t say when my next payment was due. Huyton Jobcentre said, (like I’ve explained in the e-mail from 6/5), that I was going to get a letter about a phone-interview. But I haven’t gotten any such letter. (Even if Alan at Huyton Jobcentre told me I would get a letter like that. In a meeting, at Huyton Jobcentre, on 17/4).
    But I’m going to try to call them now, (since the e-mails I send you
    aren’t that effective, it seems). Best regards, Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, May 13, 2014 at 3:10 PM
    Subject: Update/Fwd: Your letter of 29/4, from Birkenhead Benefit
    Centre. Reference: SG270967D
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber
    <colin.simber@linskills.co.uk> Hi, like I wrote in the forwarded e-mail, I haven’t been given information
    about when my signing date is now. Huyton Jobcentre told me some weeks ago, that they were going to send
    me letters in the post, with signing on forms, and regarding a signing on meeting by phone. I still haven’t heard from them, or gotten any reply to the forwarded e-mail. So I try to send an update. Yesterday, I downloaded Skype and bought some credit for that internet-phone-service. But when I tried to call Birkenhead Benefit Centre, (on 0345 6088545), now. To hear about why I haven’t heard from Huyton Jobcentre, (and about
    when I get the next Jobseekers Allowance-payment).
    Then I just got to hear an answering-machine, which says, that: ‘This
    department don’t accept voice-phone’. (Something like that). And the Jobcentre phonenumbers are expensive to call from pay as you go-mobiles.
    (I’m from Norway, so I’m not in the electoral register, so it’s
    difficult for me to get monthly-mobiles). And when I got Virgin to install a broadband-line here last year, then
    they were here four times with a lot of different staff.
    And I also get a lot of ‘funny’ emails, phone-calls, letters,
    pizza-guys on the door and more or less funny police on the door, all
    the time. So I’m being bullied by someone big time, and don’t want any more funny Virgin-staff in my flat. So you aren’t kind to jobseekers I think. You tend to not reply to e-mails as a general rule, it seems, (the
    Council are much better at this). You don’t accept Skype-calls.
    And it’s expensive to call your numbers from pay as you go-mobiles. How about free numbers for the Jobcentre’s, I was wondering. Then I wouldn’t have to go to LHT and borrow their phone all the time, when there are problems with the Jobcentre. Just an advice. Regards, Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, May 6, 2014 at 4:13 PM
    Subject: Your letter of 29/4, from Birkenhead Benefit Centre.
    Reference: SG270967D
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
    Hi, you write that I can’t have Jobseekers Allowance from 8. March to 30. March.
    You say my claim was to late. But I have been on a new regime, (like you call it), with Aintree
    Jobcentre, since last automn. So I’ve been detail-run by you, more or less. And then you said you hadn’t gotten my letter which I’d sent in the post in a normal way. And also I got to borrow the phone from LHT and then I told a Maria
    with you that I didn’t have money for rail to Huyton Jobcentre. She adviced me to make a new claim.
    Then I explained when you called that I didn’t have money for rail to
    Huyton Jobcentre. Then I got an apointment with Aintree Jobcentre. Then Aintree Jobcentre changed this apointment for one at Huyton Jobcentre!
    So it’s you at the Jobcentre who have the blaim since I didn’t get to
    claim the allowance earlier. I’ve really been unemployed since late in 2008, and this is just due
    to administrative problems, (and that I’ve been charged with crime I haven’t done against your staff), this with the two new claims. The meetings I’ve been at at Huyton Jobcentre also haven’t been fine. Gary there refused to speak with me on the first apointment.
    And then he squeezed to meetings into one on the second apointment, it seemed. He ‘overloaded’ me with information, and I misunderstood about the
    next sign on meeting. Since he put me on a new programme on my first proper meeting at that Jobcentre.
    And the booklet he gave me to write in seemed like something one get
    at primary school. Also Alan there, told me, in my second meeting there, (about this ‘new
    claim’), that I would be sent a letter with info about a telephone-sign on-meeting. I have not received any such letter, (or signing on forms). And those forms were due to be sent back to the Jobcentre today, if
    I’m not mistaking. A week ago I got a text-message telling me my claim had been awarded.
    But I haven’t gotten the money for the signing on forms I sent you two
    weeks ago. So I have no electricity of food. There’s also more. You are poor at giving exact information.
    (Like how much is the least one have to do each week to get the allowance. When do I get the allowance). A Norwegian writer Norulf Oevrebotten sais the difference between how
    it is and how people think things are, is called the ‘negative room’.
    If there isn’t information and openes, then e.g. communist-mafia can
    play with people in this negative room, according to him. Just to warn. Yours sincerely, Erik Ribsskog ______________________________________________________________________ This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
    ______________________________________________________________________

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    ______________________________________________________________________ DISCLAIMER: The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider. This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________

  • Jeg sendte en e-post til Stepchange


    Gmail – StepChange Debt Charity





    Gmail
    Erik Ribsskog





    StepChange Debt Charity





    Erik Ribsskog


    Fri, May 16, 2014 at 1:23 AM



    To:
    Q&A


    Cc:
    United Utilities


    Hi, thank you for your e-mail! I’m going to continue to pay United Utilites token-payments of £1 each month then. And I’m going to have a look at their website, and read more about their grants, to do with arrears.
    Thank you very much for the advice regarding this!
    Best regards,
    Erik Ribsskog
    On Tue, May 13, 2014 at 4:17 PM, Q&A <contactus@stepchange.org> wrote:




    Hi Erik


    Thank you for your email, I understand you requested a response from a line manager and I hope to be able to clarify things for you. I know advice about debt can be a little confusing at
    times.


    If you could provide us with your client reference number or your full address I will be able to locate your budget and details of the advice we have given you. However I am able to give
    you general advice about token payments.


    There is no time limit when it comes to a token payment arrangement, it is a way of showing you know the debt is yours, but you are not able to repay it at the moment.


    The reason we view it as a short term solution is because creditors are often unhappy with receiving token amounts for a long period of time.  Creditors are not obliged to accept a token
    payment but they often do because they can see by your budget that it is all you can afford.  Token payments often provide you with breathing space until you have a change of circumstances, like a return to employment.  You mention you are continuing to look
    for work which shows you are doing all you can in the situation you are in.

    If United Utilities are unhappy with  the token payment our advice would be to make the payment anyway.  It would definitely be beneficial if you returned to us for an updated review of your budget so you can provide them with up to date paperwork.   You may
    find they are more willing to accept a token payment with recent paperwork from us, supporting your offer. The best way for you to review things would be to speak to one of our advisors by calling our Helpline on 0800 138 1111.  They are open from 8am to 8pm
    Monday to Friday and Saturdays 8am to 4pm.  


    United Utilities do offer a trust fund for customers who are in financial hardship, and may be able to help you with a grant to pay some or all of your arrears.  It’s definitely worth looking
    in to and you can download an application form from their website: www.uutf.org.uk.

    Remember if your situation hasn’t changed and you can only afford a small amount, continue to make the payment even if United Utilities are unhappy.


    We look forward to your call so we can update your budget and continue to support you with your debts.


    Beth Lockley

    Web Helpline Team Leader.




    From: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 12 May 2014 18:19
    To: Q&A Cc: United Utilities Subject: Re: StepChange Debt Charity












    Hi,

    I contacted you about this around 2009, I think it was. And then you mentioned token-payments untill I got a new job.

    You didn’t mention anything about this only being a short-term solution. It’s a bit vague then.

    What’s the year-limits for using token-payments? That doesn’t add up, I think, that there is such a year-limit. I apply for jobs all the time, but there has been a finance crisis, that has led to the jobmarket being difficult.

    I also don’t agree that this is to do with goodwill. In Norway we have a saying, that an agreement is an agreement.

    (‘En avtale er en avtale’).

    So eighter there is an agreement, or eighter there isn’t. And agreement should be respected, I think.

    So I want to escalate this case please, to your line-manager at Stepchange, if that’s ok. Thanks in advance for sending this case on to your line-manager.

    Regards, Erik Ribsskog
















    On Mon, May 12, 2014 at 10:53 AM, Q&A <contactus@stepchange.org> wrote:



    Hi Erik Thanks for contacting us, we’ll do everything we can to help you. It’s important to remember that token payments are meant as a short-term solution and any agreements between you and your creditors would be on a goodwill basis only. Your creditors do have the right to take further action with the debts if they decide that
    the payments you are making aren’t enough. I understand that because of your situation you may not be able to increase payments therefore I feel you would benefit from putting together a new budget with us to see what the best solution is to help you deal with the debts.
    You can do this by calling our free Helpline on 0800 138 1111. We are available Monday to Friday 8am to 8pm and Saturday 8am to 4pm and the call is free from landline and all UK mobiles. I hope this helps, we look forward to speaking to you soon. Rory Web Helpline Advisor

    Follow us on Twitter http://twitter.com/moneyaware Like us on Facebook http://www.facebook.com/moneyaware Read the MoneyAware blog http://moneyaware.co.uk P Please consider the environment before printing this e-mail.


    —–Original Message—– From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 11 May 2014 14:14 To: Q&A Cc: United Utilities Subject: Re: StepChange Debt Charity
    Hi, I’ve been paying United Utilities token-payments, (of £1), for years. We have an agreement about that I would pay them token-payments, untill I get a job. And now they want to break this agreement, it seems. So that’s why I’ve sent about this to you now. So that you can tell United Utilities that they can’t break an agreement. I learned about token-payments when I contacted you, (CCCS), around 2009. Best regards,

    Erik *


    On Wed, May 7, 2014 at 5:55 PM, Q&A <contactus@stepchange.org> wrote: > Hi Erik > > Thanks for taking the time to get in touch with us. > > I  understand from your email that you’re currently experiencing financial difficulty with regards to your water and other household bills. This is a situation we can offer you help you with and advise you on. > > You mentioned in your email that you’ve previously spoken to us under our old name ‘CCCS’ if you’re an existing client I would advise that you call us so that we can discuss your situation in more detail. Our direct number is 0800 138 1111, we’re open
    Monday to Friday 8am to 8pm, Saturday 8am to 6pm. > > I hope this email is helpful, please let me know if there is anything else I can do for you. > > > Dan > Web Helpline advisor > > > > > Follow us on Twitter > http://twitter.com/moneyaware > > Like us on Facebook > http://www.facebook.com/moneyaware > > Read the MoneyAware blog > http://moneyaware.co.uk > > Please consider the environment before printing this email. >  —–Original Message—– > * > > Hi, > > I’m refering to your letter of 29/4 regarding this case. > > You write you can’t accept my token payment-offer and that you can’t discuss this in writing. > > I think that you don’t want to keep this in writing could indicate that you have something to hide. > > And I send a copy of this e-mail to Stephchange, so that they can advice me how to go forward with this case. > > And then I’ll contact you back when I’ve heard from them. > > Hope this is alright! > > Yours sincerely, > > Erik * > > > ———- Forwarded message ———- > * > > Hi, > > I want to keep this in writing, please. > > I have been adviced to pay in this way, (by token-payments), by CCCS who are now called Stepchange, I think. > > (Your title is Customer Experience. > > Shouldn’t it be something like Customer Service, I was wondering when I read your letter). > > Regards, > > Erik * > > > ———- Forwarded message ———- > * > > Hi, > > I’m refering to your letter of 15/4, which I recieved earlier this week, (and which I attach a scanned copy of). > > I haven’t really sent you an e-mail, on 14/4, (about you contacting me by phone). > > I sent you an e-mail on 13/4, (see in the forwarded e-mail). > > I sometimes blog about budget-stuff, and I wondering if someone have sent you a funny e-mail, after reading about budget-stuff, on my blog. > > You should just focus on the forwareded e-mail, and ignore the other e-mail, (that you say you got on 14/4). > > Hope this is alright! > > Yours sincerely, > > Erik * > > > ———- Forwarded message ———- > * > > > Hi, > > I asked for this case to be escalated to David Rudd’s line-manager. > > It doesn’t seem to me, that this has been done. > > So it seems to me, that you have some problems, with your organisation. > > So what I’m going to do, is that I’m going to send you a payment today, for £1, (I’ll pay on your website). > > Then I’m going to continue to pay £1 a month, (by the 13th of each month), like previously agreed. > > (Untill I find a new job. > > Since I’m unfortunately unemployed). > > > Hope this is alright! > > Yours sincerely, > > Erik * > > > On Thu, Apr 10, 2014 at 8:55 AM, United Utilities <
    Customer.service@uuplc.co.uk
    > wrote: > >>         [image: United Utilities] >> >> Dear Mr * >> >> >> >> Our ref: CAS14-0025-9159 >> >> >> >> Thank you for your contact received on 3 April 2014 regarding your >> offer of payment on your water account. >> >> >> >> Your offer of £1.00 per month is too low for me to set on your >> account as it will not clear your outstanding balance. >> >> >> Your account is currently with Concilia Debt Recovery, please contact
    >> them on 0845 309 4092 to discuss a suitable payment arrangement. >> Failure to make payments on your account will lead to further debt action. >> >> If you are having difficulty with making your payments then please do
    >> not ignore this letter. You could be eligible for one of the Payment >> Assistance Schemes we offer here at United Utilities. You can find >> some information about these schemes at
    unitedutilities.com/home-diffuculty-paying-bill
    . >> >> >> >> If you prefer you can make an appointment at your local Citizens >> Advice Bureau and they can complete a financial statement for you. >> >> >> Please be aware that we also share information about your payment >> behaviour with a Credit Reference Agency. For more information see >> unitedutilities.com/personaldetails. >> >> I trust the information provided will be of assistance to you. >> >> >> >> Yours sincerely >> >> >> >> David * >> >> Customer Advisor >> >> >> >> >> >> If you need to contact us again, here are some options: >> >> >> >> 1.   Visit our website
    unitedutilities.com
    <http://www.unitedutilities.com/default.aspx>where you can register with >> MyAccount >> <https://myaccount.unitedutilities.com/secure/Pages/login.aspx>to >> manage youraccount online or complete the Contact Us >> <http://www.unitedutilities.com/Contactus.aspx> form >> >> 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 >> am to 8.00 pm, and Saturday 8.00 am to 5.00 pm. >> >> 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR >> >> 4.   Click reply to this email >> >> © United Utilities Group PLC 2013 >> >> >> ——————- Original Message ——————- *From:*Erik >> Ribsskog >> *Received:* 03/04/2014 15:34 >> *To:* United Utilities >> *Cc:* CONTACT-US@dwp.gsi.gov.uk;
    Contact-Us@jobcentreplus.gsi.gov.uk >> *Subject:* Your letter of 27/3/Fwd: Your response from United >> Utilities >> CAS14:00083000000173 >> >> Hi, >> >> I’m refering to your bill from 27/3, (my account number is: * in the letter). >> >> I’m still unemployed, and on a budget. >> >> So I can only offer to pay token-payments of £1, (like in the last >> years), a month, untill I get a job. >> >> Then I’m going to set up a new budget and contact you back. >> >> At the moment I haven’t gotten my jobseekers-allowance from 31/1 to >> 21/2, and not eighter from 6/3 to todays date. >> >> But I hope to get these moneys as soon as possible, but I >> unfortunately can’t say exactly when, since the Jobcentre seems to be
    >> a bit poorly organised, (at least this is my opinion, from being >> unemployed for years now). >> >> Hope this is alright! >> >> Yours sincerely, >> >> Erik * >> >> >> ———- Forwarded message ———- > * >> >> Hi, >> >> I don’t have any credit on my mobile now, you see. >> >> But I’ve read on a message board on the internet, that Concilia is >> really a part of United Utilities, so I wondered if you could just >> forward this e-mail to them. >> >> Thanks in advance for any help! >> >> Best regards, >> >> Erik * >> >> >> On 3/31/14, United Utilities <Customer.service@uuplc.co.uk> wrote: >> > >> > [image: United Utilities] >> > >> > Dear Mr * >> > >> > >> > >> > Our ref: CAS14-0022-7742 >> > >> > >> > >> > Thank you for your contact received on 25 March 2014 regarding your
    >> > water account. >> > >> > >> > >> > Your account is currently with Concilia Debt Recovery, please >> > contact them on 0845 309 4092 to discuss a suitable payment arrangement. >> > >> > >> > >> > We may be able to help you with one of the schemes that we have >> > available for people who are experiencing financial difficulties. >> > Please call this office on 0845 746 2034 and a member of our >> > specialist team will be able to help you. If you prefer you can >> > make an appointment at your local Citizens Advice Bureau and they can complete a financial statement for you. >> > >> > >> > >> > Failure to make payments on your account will lead to further debt action. >> > >> > >> > >> > Please be aware that we also share information about your payment >> > behaviour with a Credit Reference Agency. For more information see >> > unitedutilities.com/personaldetails. >> > >> > >> > >> > I trust the information provided will be of assistance to you. >> > >> > >> > >> > Yours sincerely >> > >> > >> > >> > Amanda * >> > >> > Customer Advisor >> > >> > >> > >> > >> > >> > If you need to contact us again, here are some options: >> > >> > >> > >> > 1.   Visit our website
    unitedutilities.com
    where you can register with >> > MyAccount to manage your account online or complete the Contact Us >> > form >> > >> > 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am >> > to 8.00 pm, and Saturday 8.00 am to 5.00 pm. >> > >> > 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR >> > >> > 4.   Click reply to this email >> > >> > © United Utilities Group PLC 2013 >> > >> > >> > ===================================================================

    >> > = ====================================================

    >> > The information contained in this e-mail is intended only for the >> > individual to whom it is addressed. It may contain legally >> > privileged or confidential information or otherwise be exempt from >> > disclosure. If you have received this Message in error or there are
    >> > any problems, please notify the sender immediately and delete the >> > message from your computer. You must not use, disclose, copy or >> > alter this message for any unauthorised purpose. Neither United >> > Utilities Group PLC nor any of its subsidiaries will be liable for >> > any direct, special, indirect or consequential damages as a result >> > of any virus being passed on, or arising from the alteration of the
    >> > contents of this message by a third party. United Utilities Group >> > PLC, Haweswater House, Lingley Mere Business Park, Lingley Green >> > Avenue, Great Sankey, Warrington, >> > WA5 3LP Registered in England and Wales. Registered No 6559020 >> > www.unitedutilities.com
    www.unitedutilities.com/subsidiaries >> > =================================================================== >> > = ==================================================== >> >> >> =====================================================================

    >> = ==================================================


    >> The information contained in this e-mail is intended only for the >> individual to whom it is addressed. It may contain legally privileged
    >> or confidential information or otherwise be exempt from disclosure. >> If you have received this Message in error or there are any problems,
    >> please notify the sender immediately and delete the message from your computer. >> You must not use, disclose, copy or alter this message for any >> unauthorised purpose. Neither United Utilities Group PLC nor any of >> its subsidiaries will be liable for any direct, special, indirect or >> consequential damages as a result of any virus being passed on, or >> arising from the alteration of the contents of this message by a >> third party. United Utilities Group PLC, Haweswater House, Lingley >> Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, >> WA5 3LP Registered in England and Wales. Registered No >> 6559020 www.unitedutilities.com >> www.unitedutilities.com/subsidiaries================================= >> = >> ===================================================================== >> = >> ================ >> > > —————————————————————– > This message may contain confidential information and is intended for the addressee only. > If you have received this information in error, please return it to us
    > and delete it from your computer. > Although StepChange Debt Charity operates anti-virus programmes, it > does not accept responsibility for any damage whatsoever that is caused by viruses being passed. > As emails are not a secure method of communication StepChange Debt > Charity does not accept legal responsibility for the contents of this message. > Foundation for Credit Counselling, trading as StepChange Debt Charity,
    > Wade House, Merrion Centre, Leeds LS2 8NG. Company No. 2757055, Charity No. 1016630.

  • Jeg sendte en e-post til Liverpool City Council


    Gmail – Your Email Enquiry <<#22175-391431#>>





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Your Email Enquiry <<#22175-391431#>>





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 1:14 AM



    To:
    Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>


    Cc:
    CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>


    Hi,
    yes, perhaps the DWP could get some advice from Liverpool City Council regarding how to answer e-mails faster, I’ve been wondering. So I send a copy of this e-mail to them.
    Regards, Erik Ribsskog
    On Tue, May 13, 2014 at 4:11 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:






    Your email reference number is: 391431





    Dear Erick. Thank you for your e-mail regarding your Dwp enquire,



    Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council.  May we suggest you contact: your local Job centre plus office or DWP department.




    If you would like any further assistance on this matter or anything else please let me know via the e-mail address below


    Kind regards.


    Lynn.


    Liverpool Direct Limited.





    P Please consider the environment before printing this e-mail. Thank you




    Would you prefer to receive your council tax bill via e-mail?  Go to www.liverpool.gov.uk and complete the easy online registration form.



    — Original Message —
    From: Erik Ribsskog <eribsskog@gmail.com>
    Received: 13/05/14 14:11:09 o’clock UTC
    To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> CC:CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Colin Simber <colin.simber@linskills.co.uk> Subject: Update/Fwd: Your letter of 29/4, from Birkenhead Benefit Centre. Reference: SG270967D Hi, like I wrote in the forwarded e-mail, I haven’t been given information
    about when my signing date is now.
    Huyton Jobcentre told me some weeks ago, that they were going to send
    me letters in the post, with signing on forms, and regarding a signing
    on meeting by phone. I still haven’t heard from them, or gotten any reply to the forwarded e-mail.
    So I try to send an update. Yesterday, I downloaded Skype and bought some credit for that
    internet-phone-service. But when I tried to call Birkenhead Benefit Centre, (on 0345 6088545), now.
    To hear about why I haven’t heard from Huyton Jobcentre, (and about
    when I get the next Jobseekers Allowance-payment). Then I just got to hear an answering-machine, which says, that: ‘This
    department don’t accept voice-phone’.
    (Something like that). And the Jobcentre phonenumbers are expensive to call from pay as you go-mobiles. (I’m from Norway, so I’m not in the electoral register, so it’s
    difficult for me to get monthly-mobiles).
    And when I got Virgin to install a broadband-line here last year, then
    they were here four times with a lot of different staff. And I also get a lot of ‘funny’ emails, phone-calls, letters,
    pizza-guys on the door and more or less funny police on the door, all the time. So I’m being bullied by someone big time, and don’t want any more
    funny Virgin-staff in my flat. So you aren’t kind to jobseekers I think. You tend to not reply to e-mails as a general rule, it seems, (the Council are much better at this). You don’t accept Skype-calls. And it’s expensive to call your numbers from pay as you go-mobiles. How about free numbers for the Jobcentre’s, I was wondering.
    Then I wouldn’t have to go to LHT and borrow their phone all the time,
    when there are problems with the Jobcentre. Just an advice. Regards, Erik Ribsskog
    ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, May 6, 2014 at 4:13 PM
    Subject: Your letter of 29/4, from Birkenhead Benefit Centre.
    Reference: SG270967D To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
    Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk> Hi, you write that I can’t have Jobseekers Allowance from 8. March to 30. March. You say my claim was to late. But I have been on a new regime, (like you call it), with Aintree
    Jobcentre, since last automn.
    So I’ve been detail-run by you, more or less. And then you said you hadn’t gotten my letter which I’d sent in the
    post in a normal way. And also I got to borrow the phone from LHT and then I told a Maria with you that I didn’t have money for rail to Huyton Jobcentre. She adviced me to make a new claim. Then I explained when you called that I didn’t have money for rail to
    Huyton Jobcentre.
    Then I got an apointment with Aintree Jobcentre. Then Aintree Jobcentre changed this apointment for one at Huyton Jobcentre! So it’s you at the Jobcentre who have the blaim since I didn’t get to claim the allowance earlier. I’ve really been unemployed since late in 2008, and this is just due
    to administrative problems, (and that I’ve been charged with crime I
    haven’t done against your staff), this with the two new claims.
    The meetings I’ve been at at Huyton Jobcentre also haven’t been fine. Gary there refused to speak with me on the first apointment. And then he squeezed to meetings into one on the second apointment, it seemed.
    He ‘overloaded’ me with information, and I misunderstood about the
    next sign on meeting. Since he put me on a new programme on my first proper meeting at that Jobcentre. And the booklet he gave me to write in seemed like something one get at primary school. Also Alan there, told me, in my second meeting there, (about this ‘new
    claim’), that I would be sent a letter with info about a
    telephone-sign on-meeting. I have not received any such letter, (or signing on forms).
    And those forms were due to be sent back to the Jobcentre today, if
    I’m not mistaking. A week ago I got a text-message telling me my claim had been awarded. But I haven’t gotten the money for the signing on forms I sent you two weeks ago. So I have no electricity of food. There’s also more. You are poor at giving exact information. (Like how much is the least one have to do each week to get the allowance.
    When do I get the allowance). A Norwegian writer Norulf Oevrebotten sais the difference between how
    it is and how people think things are, is called the ‘negative room’. If there isn’t information and openes, then e.g. communist-mafia can play with people in this negative room, according to him. Just to warn. Yours sincerely, Erik Ribsskog ______________________________________________________________________
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  • Jeg sendte en e-post til Sivilombudsmannen


    Gmail – Sak 2014/1297





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Sak 2014/1297





    Erik Ribsskog

    <eribsskog@gmail.com>

    Fri, May 16, 2014 at 1:07 AM



    To:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>


    Cc:
    Norges Bondelag <bondelaget@bondelaget.no>


    Bcc:
    postmottak@lmd.dep.no


    Hei, takk for svar! Jeg har sendt mange e-poster til Norsk Bondelag, om jorder på Sand og Høyen og en gård nede i Kvelde. Men jeg har ikke fått noe svar. Hvem er det vanlig å kontakte da, mener dere? Er det landbruksdepartementet som er riktig instans? Mvh. Erik Ribsskog On Tue, May 13, 2014 at 11:47 AM, Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no> wrote: > > >

  • Jeg sendte en oppdatering til the High Court


    Gmail – Update/Fwd: Also to the High Court/Fwd: FW: x261174





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>





    Update/Fwd: Also to the High Court/Fwd: FW: x261174





    Erik Ribsskog

    <eribsskog@gmail.com>

    Thu, May 15, 2014 at 5:55 PM



    To:
    ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk>


    Cc:
    foi.officer@lgo.org.uk, Colin Simber <colin.simber@linskills.co.uk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, l.kennedy@easylaw.co.uk


    Hi, I now found the initial complaint. It’s from 1/5. And like I wrote in that e-mail, (to the PHSO, (and LGO)): ‘Anyway I hope you contact NHS and explain that I’ve complained about Careline, so this is part of a complaint-case, which I now escalate to you and the LGO. So I expect to hear from the LGO about this.’.
    So this is also an LGO-case. But the LGO haven’t replied.
    (Due to that their e-mail-addresses aren’t longer monitored, it seems like, to me).
    So it’s the LGO-part of this complaint that I’m now escalating to the High Court. I’m going to paste the mentioned e-mail from 1/5, in this e-mail, in a PS.
    (Since I think this mental health-stuff could be that the Liverpool City Council Careline wants revenge, or something, since I deared to complain about them, (in an e-mail from 19/4, which is forwarded in the pasted e-mail), after their first letter, which was vague, and it didn’t explain who had initiated the process).

    Hope this is alright!
    Best regards, Erik Ribsskog PS. Here is the mentioned e-mail from 1/5:
    Erik Ribsskog
    <eribsskog@gmail.com>





    Letter from Mersey Care, NHS Trust, Acess Team, Broadoak Unit, Thomas
    Drive, Liverpool, L14 3PJ, from 28/4/Fwd: To: Careline Adult Services.
    Complaint





    Erik Ribsskog

    <eribsskog@gmail.com>

    Thu, May 1, 2014 at 3:39 PM


    To:
    Phso Enquiries <phso.enquiries@ombudsman.org.uk>


    Cc:
    LGOAT Mailbox <L.Mailbox@lgo.org.uk>, LGOAT Mailbox <lgoatmail@lgo.org.uk>


    Bcc:
    “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>,
    amnestyis <amnestyis@amnesty.org>, Politikk Høyre
    <politikk@hoyre.no>, Phso Enquiries
    <phso.enquiries@ombudsman.org.uk>, Helle Brynildsen Jahre
    <hellej@vfk.no>, Akademikerforbundet
    <post@akademikerforbundet.no>, LHT Customer Service
    <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn
    Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>,
    “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin”
    <anne-kathrine.skodvin@ica.no>

    Hi, I received a letter from NHS yesterday where they say I have to go on a mental check on 23/5, Its signed by ‘secretary Access Team’, (no printed name, but a signature with a pen, reads something like PBo?). The NHS write that this is following a referal from Careline Adult Services. But I’ve complained about them. Since I think this is nosense and the process isn’t fine. I got two police-constables on my door before Easter. They said they had been sent by ‘social services Liverpool’. Which isn’t a formal name, I think, and no name or other reference was given. I said I wasn’t interested, I had just got sent some money from my sister Pia in Norway, and someone had contacted the Police, since I hadn’t gotten my jobseekers allowance for most of this years weeks. But it isn’t clear who sent the Police to my address. And I have complained about this process, (see the forwarded e-mails). I have gone to commerce and office-school in Norway and know how to send a letter in the post. But the Jobcentre is messing with me, as is the Police. So I often don’t get sent my jobseekers-allowance. And the Police also go on my door, (like earlier this week), and arrest me for invented crimes. They say I’ve sent harassing e-mails to a Jobcentre-staff. But like I explained in e-mails which I copied you yesterday, I’m being framed by the Police who have tapped into my broadband-line it seems. I sent you many e-mails last year regarding problems with Virgin when they installed this line. They were at my door three or four times, and I think they replaced a box in the wall the last time they were there. I sent the complaints on to PHSO since Ofcom and Virgin didn’t have proper e-mail-addresses, if I remember it right. I’ve also been in politics a bit, for the Conservative party in Norway. And this is a well-known tactic from Russia etc., that they say people from western parties are insane. So this could be some commie-mafia or something I suspect. My mother Karen was on holidays to London in the 70’s. Then my sister Pia and I lived with a family named Gran. The son in the family tried to steal my sister and I from my mother who was on holiday, it seemed like, to me. I think he possibly supported Liverpool. So it could be a Liverpool FC-mob, who is messing me around, since I support Everton. Anyway I don’t want to go on a mental-check. And I think it’s like something from a book by Orwell or Kafka that someone are trying to send me there, without it being known, who, (which organisation and staff), who initiated this. I hope you at PHSO contact NHS and tell them I’ve complained about Careline Adult Services to the Council and now to the Local Government Ombudsman. So that this is possibly some revenge from them, since I’ve complained about them, for sending the Police on my door, for some vague/sweaty reasons. Of course now my sister Pia has stopped replying to my e-mails, (after promissing to borrowing me money, untill the Jobcentre stopps messing with me). But my sister works as a secretary in an Organisation dealing with retards, in Norway, so who know if she’s behind this. Anyway I hope you contact NHS and explain that I’ve complained about Careline, so this is part of a complaint-case, which I now escalate to you and the LGO. So I expect to hear from the LGO about this. So I’ll just ignore the letter from NHS, and deal with the LGO and the PHSO, regarding the Careline-complaint/case. Hope this is alright! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sat, Apr 19, 2014 at 4:25 PM Subject: To: Careline Adult Services. Complaint To: Liverpool Direct <liverpool.direct@liverpool.gov.uk> Cc: Pia Ribsskog <pia@nfunorge.org> Hi, I’m refering to your letter from 11/4, which I received today, (and which I attach a scanned copy of). Your say you’ve received some information about my financial situation. I would like to complain about that you don’ write who has provided you, with this information. (What has initiated your enquiry, I was wondering. That’s normal politenes, to explain about this, I think. Or else things could get a bit to ‘clammy/sweaty’, I think). I also didn’t want to give the Police my phone-number, since I didn’t think it was an emergency any longer, when they were at my door. So I just told the Police I had better things to do, than standing in my door all day, chatting with them. (I had some errands to do, etc). And I didn’t give them my phone-number, due to that I didn’t think it was an emergency any longer, (due to that my sister had sent me some money for food and electricity, etc). So I wonder: How did you get my phone-number? (So this is also a comlaint, I think. Why have you tried to call me, when I explained to the police-patrol, (Alan? and Colin?), that I didn’t want any calls from the social services, like I think they called it. That’s also a bit sweaty/clammy, I think, (that you try to call me about something I didn’t want you to call about, like I explained to the police). The problem is that the Jobcentre, have like five or ten times, just stopped my jobseekers-allowance. They also invent some romantic e-mails, which they say I’ve sent to their staff. (But I’m not a hippie, I’m an earlier Store Manager, and am used with not mixiing work and spare-time. And I don’t even like or fancy these two staff, at Ingeus and the Job-centre, which they accuse me of sending romatic e-mails to. I grew up by a fjord, in Norway, and had a steph-sister, who had a lot of sex-appeal, (like they sang in her confirmation), so these two ‘hags’, (that I’m being accused of being in love with), don’t really wake me up. Something like that). So I was banned from the Jobcentres, and then I couldn’t even get a voucher for the food-bank, and had to look for coins on the street, for spagetti, (that only costs 20 pence), and steal once, at Tesco. So the Jobcentre make me into a criminal. If I e-mail the food-bank, (about a voucher), then they don’t reply. I was at the CAB, to do with an employement-case against Arvato, in 2006. But the CAB just messed with me, and made me lose control of the employement-case. So I have no confidence in them, after that, to be honest, so I don’t like to go there, after that. And my doctor doesn’t want to write a statement for me, regarding a frost-bite-injury, that I got while I served my conscription-service, in the infantry, in Norway. (This injury made my mother almost cry, I remember. So I guess my sister remembers about this). The doctor, (Chang at Marleybone Healt Centre), said that injuries like that meant I had been in a fight, and said he wouldn’t write a statement for me. (So this is perhaps NATO who mess with me, trough CAB and my doctor, etc. What do I know. So to hide that I got a frost-bite injury while I served my conscription-service, in Norway. What do I know). So the problems where just to do with that the Jobcentre doesn’t understand, that people are made of organic material, and need food, to function, it seems. One could say they are trying to kill me, I think. They still haven’t sent me the money they owe me. And it seems like they don’t plan to send any money. (Due to some ‘communist-mafia-stuff’, I think I have to call it). My sister has borrowed me around £100 twice, (the jobcentre owe me around £500-600). But she hasn’t been clear, when I asked  her, how much money, that she has, at the moment. So I’m not sure how long I can go on borrowing money from her. I have about £20-30 left of the money, that she has borrowed me. And she’ll be back at her work, (and see my e-mails), after the Norwegian easter-holiday, (which is quite long), has finished. So I try to get help from my sister, with this situation now. I get frustrated, because I own some property, in Norway, which a court in Drammen has refused me to sell, since 2011. So this is like some communist-mafia-stuff, or something by Kafka or Orwell, I have to say. My mother died in 1999, and her last parent, (her mother), died in 2009, so my mothers inheritance should have been split, between my siblings and I. But when I ask my sister about this, (how it’s going with the inheritance, from 2009, in Norway), then she just ignores my question. So it’s a bit frustrating, with the Jobcentre, and the problems in Norway, and all. But my sister has more or less promised to borrow me around £100, (for food, electricity and bills), each forthnight, untill I get my allowance from the Jobcentre, again. So I expect that my sister do like she has promised, (more or less, at least). And I think the situation is under control. Even if my sister doesn’t reply to everything I ask about, (and she didn’t want to be my friend, on Facebook, some years ago. So I wouldn’t have contacted my sister about borrowing me money for food, if it hadn’t been an emergency). The healt-problems was to do with that I ate to little food, (due to that I didn’t have money), I think. (Or if it could have been that I ate food that made me constipated. Due to that I sat in my flat in the dark, and I didn’t get to cook the spagetti properly, since I didn’t have the electricity, in my flat. Due to that I didn’t get any jobseekers allowance, from 31/1 to 21/2. And then again, from 6/3 to todays date. So my jobseekers-allowance have been stopped twice, since January. So I wasn’t that on top perhaps, the second time, it was stopped. I didn’t have any savings because my Personal Advisor, at Aintree Jobcentre, Sarah Bamber, had put pressure on me, to use my savings, on courses from Learn Direct. And also, when I moved in to Keith Court, a couple of years ago, then it was unfurnished. And the LHT-woman, who initated talking about a grant for furniture etc., was chewing chewing-gum, in that meeting. So I didn’t think the LHT treated me with respect, and I also thought that form had very many pages in it. So I’ve had to buy furniture and kitchen-machines etc., for my jobseekers-allowance, in the last years. So I haven’t had much savings. And I could explain even longer back. I was throuwn out a lot of times, for no good reasons, from Leather Lane, University of Sunderland, Azalea Lodge in Sunderland, the Scandinavian Church in Liverpool and MAS, between automn of 2011 and spring 2012. So it’s like I have some nazis on my back, (the police often do these evictions), or something like that). And before that it was my employement-cases against Arvato/Microsoft, and more. So this poor treatment of me, from the Jobcentre could be linked with my employment-case, or something political, (the British Nationalist Party probably don’t like me, since I’m from Norway). Who knows. I think it’s embarrasing to get letters from social workers. So I’m going to try to solve this by borrowing money, from my sister Pia, untill I get my jobseekers-allowance. But thanks for being interested. I hope you can reply about my two complaints, (above). So if  you could escalate this e-mail to your line-manager, please. Regards, Erik Ribsskog


    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, May 15, 2014 at 5:36 PM
    Subject: Re: Also to the High Court/Fwd: FW: x261174
    To: ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk> Cc: foi.officer@lgo.org.uk, Colin Simber <colin.simber@linskills.co.uk>, “emb.london” <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, “anne-kathrine.skodvin” <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, “EUteam@amnesty.org” <EUteam@amnesty.org>, “SCT@amnesty.org.uk” <sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, “steve.rotheram.mp” <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, l.kennedy@easylaw.co.uk
    Hi, it’s a complaint against the Liverpool City Council.
    And I wanted to send it to the LGO. But the LGO e-mail addresses doesn’t work any longer.
    So I escalate to you at the Hight Court.
    Please escalate to your line-mananger, please.
    Erik Ribsskog
    On Thu, May 15, 2014 at 4:47 PM, ChanceryJudgesListing <ChanceryJudgesListing@hmcts.gsi.gov.uk> wrote:


    Upon perusing this email your complaint is in respect of
    the NHS which wouldn’t fall under the Chancery Division of the High Court.
    If you would like to issue a claim then you should consider seeking legal advice
    then speak to the Issue team when you are ready to issue.



    Regards


    Michael Mcilroy

    Chancery Listing
    Officer




    From: Erik Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 15 May 2014 16:29
    To:
    ChanceryJudgesListing
    Cc: foi.officer@lgo.org.uk; Colin Simber;
    emb.london; HRW UK; amnestyis; Politikk Høyre; Phso Enquiries; post;
    Akademikerforbundet; LHT Customer Service; Pia Ribsskog; Bjørn Ribsskog; she;
    hv-02.kontakt; anne-kathrine.skodvin; post; EUteam@amnesty.org;
    SCT@amnesty.org.uk; hofmarskallatet@kongehuset.dk; Liverpool Direct;
    Vernepliktsverkets kontaktsenter ved Wenche Molstad; post@slottet.no; Runcorn
    Office; Lars Aasen; Info; Benefits Service; steve.rotheram.mp; LO Postkasse LO;
    l.kennedy@easylaw.co.uk

    Subject: Also to the High Court/Fwd: FW:
    x261174





    Hi, there are also other LGO-cases that you perhaps could look
    at. This started in 2007, when I complained about the Liverpool City
    Council-gym. And also the IPCC have blocked my e-mail address, because I
    send them to many copies of crime-reports, it seems.
    The IPCC also
    don’t investigate my police-complaints, it seems, (from before they blocked my
    e-mail-address).
    Hope you can have a look at these
    cases! Yours sincerely, Erik Ribsskog PS. Also,
    someone are taking me to court, next week, in Liverpool Magistrates
    Court. The have framed me, and say I write sex-emails to
    Jobcentre-staff. These charges are completly made up, and probably some
    ‘commie-mafia-stuff’, I guess.

    PS 2.






    I’m from Norway, so I haven’t known how to escalate from the LGO and IPCC,
    (who I’ve had problems with for years). But read something about the High
    Court on the LGO website now today.


    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com> Date:
    Thu, May 15, 2014 at 3:48 PM
    Subject: Fwd: FW: x261174
    To: Zoe.Wilkinson@ombudsman.org.uk
    Cc:
    foi.officer@lgo.org.uk, rcjchancery.judgeslisting@hmcts.gsi.gov.uk,
    Colin Simber <colin.simber@linskills.co.uk>




    Hi, now the NHS says I have received services from
    them. Also, it seems like they want to have a discussion with me, (while
    I want to keep this in writing). Also, the subject-line in the e-mail is:
    ‘x261174’.
    That’s not a proper subject-line I think, so it’s clear
    to me that this is some ‘commie-stuff’. Also, have you sent about this
    case to the LGO?
    I copy this e-mail to foi.officer@lgo.org.uk ,
    since I want to complain that the LGO email addresses that I’ve used earlier
    don’t seem to work any longer, (I got some error e-mails back when I tried to
    use them the other day).
    And to the High Court in case the LGO
    department is wrong.
    Best regards, Erik Ribsskog







    ———- Forwarded message ———-
    From: Selby, Kerry <Kerry.Selby@merseycare.nhs.uk> Date: Thu, May 15,
    2014 at 2:40 PM
    Subject: FW: x261174
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>


    Dear
    Mr Ribsskog


    I
    am sorry you have received services which have prompted you to contact us with a
    complaint.


    I
    would like to confirm that we are addressing your concerns and somebody from the
    Trust will contact you in the near future to discuss this
    further.


    If
    you have any questions or queries, please do not hesitate to contact
    me.


    Kind
    regards


    Kerry


    Kerry
    Selby

    Complaints
    Officer

    Mersey
    Care NHS Trust

    Tel
    : 0151 473 2877

    Fax
    : 0151 473 2899



    From: Erik
    Ribsskog [mailto:eribsskog@gmail.com]
    Sent: 13 May 2014
    14:38
    To: Complaints
    Cc: Zoe.Wilkinson@ombudsman.org.uk
    Subject:
    Complaint/Fwd: PHSO Enquiry (190624)







    Hi, I wanted to complain
    about your letter where you wrote I have to go to a mental-check. It
    isn’t clear who initiated this, (which organisation and staff), that Liverpool
    City Council Careline contacted me.

    That wasn’t something I had asked
    for. And I had already complained about Liverpool City Council Careline,
    (for being unconform etc.), when they gave me this apointment for a
    mental-check. So this could be some kind of revenge from Liverpool City
    Council Careline, since I complained about them.

    I’ve also tried to complain about
    the Council to the LGO, but they don’t have a working e-mail-address now, it
    seems.

    Perhaps the PHSO, (who I copy
    this e-mail), could send about this to the LGO.

    Erik Ribsskog









    ———- Forwarded message
    ———-
    From: Wilkinson Zoe <Zoe.Wilkinson@ombudsman.org.uk>
    Date: Tue, May 13, 2014
    at 11:26 AM
    Subject: PHSO Enquiry (190624)
    To: “eribsskog@gmail.com” <eribsskog@gmail.com>


    RESTRICTED




    We are committed to keeping
    your information secure.  As part of that commitment we have decided that
    when we send you information by email we may have to remove some details.
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    Dear Sir


    Our reference: 190624


    Your complaint to the
    Ombudsman


    Thank you for your complaint of
    1 May 2014 about Mersey Care NHS Trust (the Trust). I was sorry to learn of your
    concerns. You complain that the Trust have followed incorrect process in
    arranging an appointment for you regarding your mental health, following a
    referral from Careline Adult Services.


    At this time we have decided
    that we should wait until you have completed the Trust’s complaints process
    before we look at your concerns further. This is because we often find that
    organisations themselves are in the best position to resolve complaints about
    their service quickly and effectively. It is also important for organisations to
    have full opportunity to resolve complaints themselves before we become
    involved.


    I have contacted the Trust to
    determine the status of your complaint. They tell me that they have not yet
    received a formal complaint from you regarding this issue.


    In order to continue with your
    complaint, you should therefore put you complaint to the Trust and wait for the
    forthcoming response.


    You can contact the Trust with
    your complaint at:


    Mersey Care NHS
    Trust
    V7 Building
    Kings Business
    Park
    Prescot
    L34 1PJ


    You can also complain by email
    at complaints@merseycare.nhs.uk or by phone on 0151 472
    4002.

    If you are not satisfied with
    the response provided, you will need to write to the Trust to explain why you
    remain unhappy. The Trust should then provide you with a second response in
    which they address any outstanding concerns you have.  


    If the Trust is unable to
    resolve your complaint to your satisfaction, you can then return to the
    Ombudsman. If you do need to return to us, it is important that the Trust have
    provided you with their final response to your complaint, and confirmed that
    there is nothing further that they can do to try to resolve your concerns.


    If you need to return to us,
    you should explain to us what has changed between now and your return. In
    particular, you will need to:


    • explain what was wrong with
      the responses you have already received to your
      complaint;
    • say what you want us to
      achieve for you;
    • send us copies of any
      relevant correspondence and papers that you have;
    • give written permission for
      us to obtain any papers and records connected to the complaint;
      and
    • confirm whether you are
      taking legal action about it (because, by law, that may prevent us from
      looking at the complaint).


    A copy of our complaint form
    can also be downloaded from our website at: www.ombudsman.org.uk.


    I hope this information now
    helps to take your complaint forward.


    Yours
    faithfully


    Zoe
    Wilkinson

    Customer Services
    Officer

    Parliamentary and
    Health Service Ombudsman

    T: 0300 061
    3909




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    on

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    If you think our decision is
    wrong, you can request a review. To enable us to review our decision you must
    provide us with evidence that our decision was based on inaccurate information;
    or you have new information that was not previously available to us; or we
    overlooked or misunderstood your complaint. To request a review, you can
    complete a ‘What to do if you think our decision is wrong’ form, which is
    available on our website: www.ombudsman.org.uk. Alternatively, you can contact us for
    the form. You will need to show that you meet our review criteria within three
    months of the date of this email.



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