Stikkord: Klage

Jeg sendte en e-post til LHT

Gmail – Update/Fwd: Lifeline Alarm (Complaint)

Erik Ribsskog
<eribsskog@gmail.com>

Update/Fwd: Lifeline Alarm (Complaint)

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Aug 24, 2012 at 9:08 PM

To:
jkavanagh@lht.co.uk

Cc:
info@tpas.org.uk

Bcc:
"emb.london" <emb.london@mfa.no>

Hi again,

I forgot to attach the mentioned letter, so I send an update e-mail.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Aug 24, 2012 at 8:54 PM
Subject: Lifeline Alarm (Complaint)
To: jkavanagh@lht.co.uk
Cc: info@tpas.org.uk

Hi,

I'm refering to your letter of 22/8, which I recieved today.

I'm not interested in any lifeline-alarm.

This isn't anything that Landlords should deal with I think.

Are you my landlord or my doctor?

I've also got the Order of St. John in my line, in Norway, (which I had to find about in a newspaper-archive), and wonder if this is some plot, from them?

I don't want people here to discuss things I'm not interrested in.

This is a waste of my time and an invasion of my privacy, I think.

Is it a new law that says everyone have to have these alarms?

I don't think so.

This is just some funny stuff.

You at LHT are trying to be my landlord and my doctor at the same time here.

That's not fine, I think.

It's like in the Soviet then, I think.

You have earlier dragged me to your office in Walton Road, to discuss disrepair, I thought, only to find out that you wanted to discuss adoption with me.

Are you a landlord or the inner mission?

You have a bishop as a president I see, so I have to wonder.

I just want a tenancy and no crusader-stuff.

I wonder about this so I send it to the TPAS and the Norwegian Embassy, (since I'm from Norway).

Erik Ribsskog

lht brev.jpg
291K

PS.

Her er vedlegget:

24. august 2012

Jeg sendte en ny e-post til Twitter

Gmail – #6026989 Twitter Support: update on "Impersonation – johncons"

Erik Ribsskog
<eribsskog@gmail.com>

#6026989 Twitter Support: update on "Impersonation – johncons"

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Aug 24, 2012 at 3:34 AM

To:
Twitter Support <support+id6026989@twitter.zendesk.com>

Hi,

it doesn't seem like you've even investigated this.

Then you would have told me what I've found out in the meantime, that his account is really @johnconstantin-(something), like I spotted after sending the impersonation-report to you.

But it was shortened, in the tweet, to @johncons….

And I just assumed it was a new impersonaton-attack in a row of many.

But I have to say that after I spotted what I mentioned above, (that it was really the account @johnconstantin-(something), the person meant).

Then I _don't_ think it was an impersonation-attack.

This could have been unintentional, that it looked like the user claimed to 'own' my account.

But even so, my earlier impersonation-reports, have also been 'sloppily' investigated, I think.

Could you please send my e-mail to your line-manager, since I still would have liked to please get the first impersonation-reports investigated properly.

It seems like all I get sent back is standard e-mails, and no customised feed-back.

Thanks in advance for any help with this!

Best regards,

Erik Ribsskog

On Fri, Aug 24, 2012 at 1:25 AM, MUP <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

MUP, Aug 23 05:25 pm (PDT):

Hello,

While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).

We have found overwhelmingly that responding to users who are intentionally attempting to aggravate you encourages that user to continue their behavior. We recommend you don’t reply, retweet, comment on their behavior, or instigate them. If you'd prefer not to see content from that person, you can block the user using the blocking feature described here: https://support.twitter.com/entries/117063

As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.

If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.

If you’re concerned for your physical safety, please contact your local authorities for further assistance. Please let us know if you believe the behavior has escalated or otherwise violates our rules.

Sincerely,

@MUP
Twitter Trust and Safety

Additional information:

* Dealing with abusive users: https://support.twitter.com/articles/15794

* Blocking other users: https://support.twitter.com/entries/117063
* Making your profile protected: https://support.twitter.com/entries/14016

johncons, Aug 22 12:45 pm (PDT):

Full name: Erik Ribsskog
Username of reported account: @johncons

Description: I saw this tweet on Interactions today:

Mr. Wizard ‏@theWoZHimself
My accounts as of 8/21/12 – @drbrucebanner1 / @hulkstrongest1 @seekerofdeath @johncons… http://twextra.com/a8261t

So this person pretends to me, since he says he has my account.

Email address: eribsskog@gmail.com
Twitter username (optional): @johncons

Anything else? (optional): I've really been impersonated a lot lately on Twitter.

Not that much on Facebook, but a lot on Twitter.

Earlier it used to be the other way, I was impersonated a lot on Facebook.

But I think Facebook are stricter towards impersonation and harassment, where as Twitter let much of this pass, it seems to me.

So harassers and impersonators seeks to Twitter, it seems to me.

Message-Id:CBRAF79Y_5036c9e0d3331_20b115eea74131106d_sprut

24. august 2012

Jeg sendte en ny e-post til Tesco

Gmail – Email to Chief executive's Office

Erik Ribsskog
<eribsskog@gmail.com>

Email to Chief executive’s Office

Erik Ribsskog

<eribsskog@gmail.com>

Tue, Aug 21, 2012 at 2:06 PM

To:
ceo.customerservice@tesco.co.uk

Hi,

if you don't value my feed-back I have to agree that theres no point in continuing this.

There was a second vocher I didn't get, which your collegue wrote he'd sent to my old adress, around Christmas, last year.

But I guess it wasn't sent.

I don't think you have addressed it all, you haven't event mentioned the stained basket, which should be cleaned with high-preassure-cleaner.

I was at Aldi today, in Liverpool City Center, the baskets were very clean.

But if you don't value feedback from experienced shop managers then I guess it's no point.

Tesco are the biggest retailer in the UK, and the third biggest world-wide, I read on Wikipedia.

That you use Sommerfield-baskets and Tesco-baskets that don't mix, seems strange for the Worlds third biggest retailer, I think.

It's like what an independant corner-shop wouldn't even have done, I think.

I'm just giving you my sincere feed-back here, but you don't seem to interested, to be honest.

I've alse seen in the news that Tesco-shares fell over Christmas.

Maybe you should listen more to your customers, if you want the shares to stop falling.

But I guess it's no use trying to speak to deaf ears, like a Norwegian saying says.

Erik Ribsskog

On Tue, Aug 21, 2012 at 11:32 AM, <ceo.customerservice@tesco.co.uk> wrote:

Ref 13546692

Dear Mr Ribsskog,

Many thanks for your further emails regarding the Tesco County Road Metro store.

I am sorry you feel Elizabeth has not addressed your issues in full in her email of 20th August. Please be assured, Elizabeth has taken all necessary steps to ensure the points you have raised in your emails have been passed to Colin Richardson, the Manager at the store. If you would like to discuss any of the issues, Colin will be happy to meet with you when you are next in the store.

On checking your previous correspondence, I can see my colleague Yvonne Edmonds, sent you a £10 Tesco Moneycard to
Flat 3, 5
Leather Lane, Liverpool.L2 2AE. This was sent on 12th May 2011.

As a company committed to delivering the very best in terms
of customer service it is very disappointing when any of our customers are
unhappy with us and I do hope you will accept my apologies for any
inconvenience or upset that these matters may have caused.

Unfortunately, there is nothing more we can add to what has already been said, and I do not feel that continuing this correspondence will bring any further benefit to either of us. Therefore we will not be entering into any further contact with regards to these issues.

Many thanks once again for contacting the Chief Executive's Office.

Kind regards,

Shaun Wheeldon
Executive Response Team Leader

……………… Original Message ………………

To: ceo.customerservice@tesco.co.uk
From: eribsskog@gmail.com

Received: 20/08/2012

Subject: Re: Email to Chief Executive's Office

Hi,

I'm not happy with your reply about the bike-boys.

Because the security-guard didn't even try to get the bike boys to move,

even if he was standing just a couple of meters away from the
enterance-door, which the bike-boys blocked.

It was like he didn't care, I think.

Also, like I wrote in my earlier e-mail I think it's very unpractical,

(bordering idiocracy), to have two types of baskets, which don't mix.

This is so dum, I think, that I want to escalate this please.

These baskets doesn't cost much.

And you haven't replied about the dirt and grease in the baskets eighter.

Rotten fruit etc., have been laying in the baskets, and made a kind of oil,
that is tacky and sticky at the bottom of many of the baskets.

This is unhygenic, I think.

Please escalate to your line-manager.

Erik Ribsskog

On Mon, Aug 20, 2012 at 4:14 PM, <ceo.customerservice@tesco.co.uk> wrote:

> **
> Ref 13546692
>

> Dear Mr Ribsskog,
>
> Thank you for your email addressed to the Chief Executive’s Office, to
> which I have been asked to reply.
> I was very sorry to learn of the problems you encountered when trying to

> enter the Tesco Metro store in County Road, Liverpool recently. I can
> appreciate how intimidating this must have been.
>
> Unfortunately, our security staff are on duty to protect the staff and

> stock in the store, and while we do watch the boys when they come in to the
> car park, it is very hard for the security staff and Managers to move them
> on. I have spoken to the new store Manager, Colin Richardson and he is

> aware of the problem. The police are also aware of the youths congregating
> at the store, and hopefully any disruptions are kept to a minimum.
>
> I have also spoken to Colin with regards to the baskets, and while some of

> the baskets were inherited with the store, they are all in good condition
> and maintained on a daily basis. Colin has asked me to pass on his
> apologies for any inconvenience caused with regards to the different size

> of baskets and he will speak with the Checkout Manager to see that they are
> regularly tidied up.
>
> Unfortunately, there are no plans at present to have the store extended,
> however I have passed your comments on to the store Director for future

> reference.
>
> Many thanks for bringing these issues to the attention of the Chief
> Executive's Office, and allowing us the opportunity to address these with
> the store.
>
> Kind regards,

>
> Elizabeth Johnston
> Customer Service Executive
>
> [image: Tesco Logo]
>
> ……………… Original Message ………………
>
> To: ceo.customerservice@tesco.co.uk

> From: eribsskog@gmail.com
> Received: 19/08/2012
>
>
> Subject: Complaint
>
> Hi,
>
> I've earlier complained about your shops in Liverpool City Centre,

> Sunderland and Fairfield, and I've now moved back to Walton, and the
> Summerfield-shop has become a Tesco Metro.
>
> I don't really like your custommer-support who doesn't let me escalate,

> etc., so I have waited very long, before I've sent a complaint, but now I
> think I have to complain anyway.
>
> Today, (18/8), at around 9 PM, I went to Tesco Walton.
>
> Five or six boys on bikes obstructed my way, when I went in to the shop.

>
> The security-guard just stood there, a few meters away, and he didn't tell
> the boys-crowd to make passage for the custommers.
>
> So I had to kick some cartoon laying on the ground, to make a noise, to try

> to make the boys move their bikes.
>
> Why does the security-guard get his pay?
>
> To just stand there looking at boys-crowds obstructing the custommers, like
> an idiot?
>
> There was even a boy looking at me through the window when I picked up a

> basket there.
>
> Tesco was invaded by bike-boys, and the security-guard just stood there
> like an idiot, and didn't try to break up the congestion.
>
> Also, this shop has two types of baskets.

>
> Half of the baskets are Sommerfield-baskets, and half of them are
> Tesco-baskets.
>
> So there's always a caos, in the check-out, since these baskets don't mix.
>
> So always untidy basket-piles at the check-out.

>
> I've worked as a Shop Manager, and know these baskets aren't that
> expensive.
>
> In the chain I worked in, a company came once a year or so, to wash
> baskets.
>
> Something unheard of in Tesco, I think, because some of these baskets are

> really dirty and greasy etc.
>
> Also, the ailes in this Tesco are to long and to narrow.
>
> It's always a congestion everywhere.
>
> I wish this shop could have been more like the Sainsbury's-shop, in Rice

> Lane.
>
> It's really a much better shop in almost every way.
>
> Except for that the prices are a bit lower at Tesco for nudles, etc.
>
> Also, no self-service check-outs, in this shop, which other Tesco Metro

> has.
>
> It's fine with a Tesco Metro, but here you have put a Tesco Metro into an
> ordinary Sommerfields-shop, I think, and it doesn't really fit in.
>
> So custommers get stressed shopping in this shop, I think.

>
> How about making it bigger?
>
> Erik Ribsskog
> ——————————
> This is a confidential email. Tesco may monitor and record all emails. The
> views expressed in this email are those of the sender and not Tesco.

>
> Tesco Stores Limited
> Company Number: 519500
> Registered in England
> Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8
> 9SL
> VAT Registration Number: GB 220 4302 31

>

21. august 2012

Jeg sendte en tredje e-post til Tesco

Gmail – Second update/Fwd: Update/Fwd: Email to Chief Executive's Office

Erik Ribsskog
<eribsskog@gmail.com>

Second update/Fwd: Update/Fwd: Email to Chief Executive’s Office

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Aug 20, 2012 at 8:19 PM

To:
ceo.customerservice@tesco.co.uk

Hi again,

and maybe you could get the staff, to stock the shop, after the opening-hours.

Because the ailes in this shop, is so long and narrow.

And almost alway, one to three staff, are stocking goods, in each aile.

And one almost don't need to have sex, if one shop in this shop, (to joke a bit).

Because the ailes are so narrow, and staff and custommers don't always make space when one try to pass them.

(And some young, female staff, in this shop, don't wear underware, I've seen, shopping in this shop, since one have to walk past them so close, when they sit and stock shelves).

Just to summarise.

One of the reasons I want to escalate, is because your college there, he sent a voucher to my old address, when I lived in Sunderland.

And he didn't send a new to my right address.

And he didn't let me escalate.

So I really hope I get to escalate this time.

Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Aug 20, 2012 at 7:48 PM
Subject: Update/Fwd: Email to Chief Executive's Office

To: ceo.customerservice@tesco.co.uk

Hi,

the security-guard is just a distraction then if he just stands in the enterance-area, but doesn't control it.

It confuses constumers.

If he hadn't been there I could have complained to staff.

Custommers are going to think a guard like that has the work-task to keep the enterance-area tidy if he stands there.

I think you alienate custommers.

I've gone to business-school, and learned the custommer is always right.

You don't care about customers at all.

If you have a funny system with two types of baskets which makes custommers stressed, (since they don't stack properly).

And if a security-guard stands there he should do work tasks which the custommer whould think it's obvious for him to do.

Please escalate.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Aug 20, 2012 at 7:24 PM
Subject: Re: Email to Chief Executive's Office
To: ceo.customerservice@tesco.co.uk

Hi,

I'm not happy with your reply about the bike-boys.

Because the security-guard didn't even try to get the bike boys to move, even if he was standing just a couple of meters away from the enterance-door, which the bike-boys blocked.

It was like he didn't care, I think.

Also, like I wrote in my earlier e-mail I think it's very unpractical, (bordering idiocracy), to have two types of baskets, which don't mix.

This is so dum, I think, that I want to escalate this please.

These baskets doesn't cost much.

And you haven't replied about the dirt and grease in the baskets eighter.

Rotten fruit etc., have been laying in the baskets, and made a kind of oil, that is tacky and sticky at the bottom of many of the baskets.

This is unhygenic, I think.

Please escalate to your line-manager.

Erik Ribsskog

On Mon, Aug 20, 2012 at 4:14 PM, <ceo.customerservice@tesco.co.uk> wrote:

Ref 13546692

Dear Mr Ribsskog,

Thank you for your email addressed to the Chief Executive’s Office, to which I have been asked to reply.

I was very sorry to learn of the problems you encountered when trying to enter the Tesco Metro store in County Road, Liverpool recently. I can appreciate how intimidating this must have been.

Unfortunately, our security staff are on duty to protect the staff and stock in the store, and while we do watch the boys when they come in to the car park, it is very hard for the security staff and Managers to move them on. I have spoken to the new store
Manager, Colin Richardson and he is aware of the problem. The police are also aware of the youths congregating at the store, and hopefully any disruptions are kept to a minimum.

I have also spoken to Colin with regards to the baskets, and while some of the baskets were inherited with the store, they are all in good condition and maintained on a daily basis. Colin has asked me to pass on his apologies for any inconvenience caused with
regards to the different size of baskets and he will speak with the Checkout Manager to see that they are regularly tidied up.

Unfortunately, there are no plans at present to have the store extended, however I have passed your comments on to the store Director for future reference.

Many thanks for bringing these issues to the attention of the Chief Executive's Office, and allowing us the opportunity to address these with the store.

Kind regards,

Elizabeth Johnston

Customer Service Executive

……………… Original Message ………………

To: ceo.customerservice@tesco.co.uk

From: eribsskog@gmail.com

Received: 19/08/2012

Subject: Complaint

Hi,

I've earlier complained about your shops in Liverpool City Centre,

Sunderland and Fairfield, and I've now moved back to Walton, and the

Summerfield-shop has become a Tesco Metro.

I don't really like your custommer-support who doesn't let me escalate,

etc., so I have waited very long, before I've sent a complaint, but now I

think I have to complain anyway.

Today, (18/8), at around 9 PM, I went to Tesco Walton.

Five or six boys on bikes obstructed my way, when I went in to the shop.

The security-guard just stood there, a few meters away, and he didn't tell

the boys-crowd to make passage for the custommers.

So I had to kick some cartoon laying on the ground, to make a noise, to try

to make the boys move their bikes.

Why does the security-guard get his pay?

To just stand there looking at boys-crowds obstructing the custommers, like

an idiot?

There was even a boy looking at me through the window when I picked up a

basket there.

Tesco was invaded by bike-boys, and the security-guard just stood there

like an idiot, and didn't try to break up the congestion.

Also, this shop has two types of baskets.

Half of the baskets are Sommerfield-baskets, and half of them are

Tesco-baskets.

So there's always a caos, in the check-out, since these baskets don't mix.

So always untidy basket-piles at the check-out.

I've worked as a Shop Manager, and know these baskets aren't that expensive.

In the chain I worked in, a company came once a year or so, to wash baskets.

Something unheard of in Tesco, I think, because some of these baskets are

really dirty and greasy etc.

Also, the ailes in this Tesco are to long and to narrow.

It's always a congestion everywhere.

I wish this shop could have been more like the Sainsbury's-shop, in Rice

Lane.

It's really a much better shop in almost every way.

Except for that the prices are a bit lower at Tesco for nudles, etc.

Also, no self-service check-outs, in this shop, which other Tesco Metro has.

It's fine with a Tesco Metro, but here you have put a Tesco Metro into an

ordinary Sommerfields-shop, I think, and it doesn't really fit in.

So custommers get stressed shopping in this shop, I think.

How about making it bigger?

Erik Ribsskog

This is a confidential email. Tesco may monitor and record all emails. The views expressed in this email are those of the sender and not Tesco.

Tesco Stores Limited

Company Number: 519500

Registered in England

Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL

VAT Registration Number: GB 220 4302 31

20. august 2012

Jeg sendte en ny e-post til Tesco

Gmail – Email to Chief Executive's Office

Erik Ribsskog
<eribsskog@gmail.com>

Email to Chief Executive’s Office

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Aug 20, 2012 at 7:24 PM

To:
ceo.customerservice@tesco.co.uk

Hi,

I'm not happy with your reply about the bike-boys.

Because the security-guard didn't even try to get the bike boys to move, even if he was standing just a couple of meters away from the enterance-door, which the bike-boys blocked.

It was like he didn't care, I think.

Also, like I wrote in my earlier e-mail I think it's very unpractical, (bordering idiocracy), to have two types of baskets, which don't mix.

This is so dum, I think, that I want to escalate this please.

These baskets doesn't cost much.

And you haven't replied about the dirt and grease in the baskets eighter.

Rotten fruit etc., have been laying in the baskets, and made a kind of oil, that is tacky and sticky at the bottom of many of the baskets.

This is unhygenic, I think.

Please escalate to your line-manager.

Erik Ribsskog

On Mon, Aug 20, 2012 at 4:14 PM, <ceo.customerservice@tesco.co.uk> wrote:

Ref 13546692

Dear Mr Ribsskog,

Thank you for your email addressed to the Chief Executive’s Office, to which I have been asked to reply.

I was very sorry to learn of the problems you encountered when trying to enter the Tesco Metro store in County Road, Liverpool recently. I can appreciate how intimidating this must have been.

Unfortunately, our security staff are on duty to protect the staff and stock in the store, and while we do watch the boys when they come in to the car park, it is very hard for the security staff and Managers to move them on. I have spoken to the new store
Manager, Colin Richardson and he is aware of the problem. The police are also aware of the youths congregating at the store, and hopefully any disruptions are kept to a minimum.

I have also spoken to Colin with regards to the baskets, and while some of the baskets were inherited with the store, they are all in good condition and maintained on a daily basis. Colin has asked me to pass on his apologies for any inconvenience caused with
regards to the different size of baskets and he will speak with the Checkout Manager to see that they are regularly tidied up.

Unfortunately, there are no plans at present to have the store extended, however I have passed your comments on to the store Director for future reference.

Many thanks for bringing these issues to the attention of the Chief Executive's Office, and allowing us the opportunity to address these with the store.

Kind regards,

Elizabeth Johnston

Customer Service Executive

……………… Original Message ………………

To: ceo.customerservice@tesco.co.uk

From: eribsskog@gmail.com

Received: 19/08/2012

Subject: Complaint

Hi,

I've earlier complained about your shops in Liverpool City Centre,

Sunderland and Fairfield, and I've now moved back to Walton, and the

Summerfield-shop has become a Tesco Metro.

I don't really like your custommer-support who doesn't let me escalate,

etc., so I have waited very long, before I've sent a complaint, but now I

think I have to complain anyway.

Today, (18/8), at around 9 PM, I went to Tesco Walton.

Five or six boys on bikes obstructed my way, when I went in to the shop.

The security-guard just stood there, a few meters away, and he didn't tell

the boys-crowd to make passage for the custommers.

So I had to kick some cartoon laying on the ground, to make a noise, to try

to make the boys move their bikes.

Why does the security-guard get his pay?

To just stand there looking at boys-crowds obstructing the custommers, like

an idiot?

There was even a boy looking at me through the window when I picked up a

basket there.

Tesco was invaded by bike-boys, and the security-guard just stood there

like an idiot, and didn't try to break up the congestion.

Also, this shop has two types of baskets.

Half of the baskets are Sommerfield-baskets, and half of them are

Tesco-baskets.

So there's always a caos, in the check-out, since these baskets don't mix.

So always untidy basket-piles at the check-out.

I've worked as a Shop Manager, and know these baskets aren't that expensive.

In the chain I worked in, a company came once a year or so, to wash baskets.

Something unheard of in Tesco, I think, because some of these baskets are

really dirty and greasy etc.

Also, the ailes in this Tesco are to long and to narrow.

It's always a congestion everywhere.

I wish this shop could have been more like the Sainsbury's-shop, in Rice

Lane.

It's really a much better shop in almost every way.

Except for that the prices are a bit lower at Tesco for nudles, etc.

Also, no self-service check-outs, in this shop, which other Tesco Metro has.

It's fine with a Tesco Metro, but here you have put a Tesco Metro into an

ordinary Sommerfields-shop, I think, and it doesn't really fit in.

So custommers get stressed shopping in this shop, I think.

How about making it bigger?

Erik Ribsskog

This is a confidential email. Tesco may monitor and record all emails. The views expressed in this email are those of the sender and not Tesco.

Tesco Stores Limited

Company Number: 519500

Registered in England

Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL

VAT Registration Number: GB 220 4302 31

20. august 2012

Jeg sendte en ny klage til Tesco

Gmail – Complaint

Erik Ribsskog
<eribsskog@gmail.com>

Complaint

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Aug 19, 2012 at 4:02 AM

To:
ceo.customerservice@tesco.co.uk

Hi,

I've earlier complained about your shops in Liverpool City Centre, Sunderland and Fairfield, and I've now moved back to Walton, and the Summerfield-shop has become a Tesco Metro.

I don't really like your custommer-support who doesn't let me escalate, etc., so I have waited very long, before I've sent a complaint, but now I think I have to complain anyway.

Today, (18/8), at around 9 PM, I went to Tesco Walton.

Five or six boys on bikes obstructed my way, when I went in to the shop.

The security-guard just stood there, a few meters away, and he didn't tell the boys-crowd to make passage for the custommers.

So I had to kick some cartoon laying on the ground, to make a noise, to try to make the boys move their bikes.

Why does the security-guard get his pay?

To just stand there looking at boys-crowds obstructing the custommers, like an idiot?

There was even a boy looking at me through the window when I picked up a basket there.

Tesco was invaded by bike-boys, and the security-guard just stood there like an idiot, and didn't try to break up the congestion.

Also, this shop has two types of baskets.

Half of the baskets are Sommerfield-baskets, and half of them are Tesco-baskets.

So there's always a caos, in the check-out, since these baskets don't mix.

So always untidy basket-piles at the check-out.

I've worked as a Shop Manager, and know these baskets aren't that expensive.

In the chain I worked in, a company came once a year or so, to wash baskets.

Something unheard of in Tesco, I think, because some of these baskets are really dirty and greasy etc.

Also, the ailes in this Tesco are to long and to narrow.

It's always a congestion everywhere.

I wish this shop could have been more like the Sainsbury's-shop, in Rice Lane.

It's really a much better shop in almost every way.

Except for that the prices are a bit lower at Tesco for nudles, etc.

Also, no self-service check-outs, in this shop, which other Tesco Metro has.

It's fine with a Tesco Metro, but here you have put a Tesco Metro into an ordinary Sommerfields-shop, I think, and it doesn't really fit in.

So custommers get stressed shopping in this shop, I think.

How about making it bigger?

Erik Ribsskog

19. august 2012

Jeg sendte en ny e-post til CreateSpace

Gmail – CreateSpace – Executive Customer Relations

Erik Ribsskog
<eribsskog@gmail.com>

CreateSpace – Executive Customer Relations

Erik Ribsskog

<eribsskog@gmail.com>

Mon, Aug 13, 2012 at 5:10 PM

To:
Executive Customer Relations <ecr@createspace.com>

Cc:
mail.gva@efta.int

Hi,

well I think it's inconvenient that the boxes arrived on two different days.

I've worked as a Shop Manager, and if orders were split up like that, then one would expect to get a rest-order-file, with the first boxes.

I think you could use a wrapping-material around the boxes, so that they aren't split up, by the carrier.

I think you could have a buffer-storage, at you factory so that you can ship orders collected, as long as there isn't anything like force majure, etc.

I think this is bad customer-service to annoy people like this.

It wasn't important for me which day the boxes arrived.

If they arrived on e.g. Tuesday or Wednesday, that was more or less the same for me.

I think other custommers would probably think the same.

I don't like it that you refer to an intricate tracking-system all the time.

You almost have to be a communist or an expert on logistics to order from you then.

It's like you don't understand conventinal business-manners, and live on a hippie/New Age-cloud, I think.

Erik Ribsskog

On Mon, Aug 13, 2012 at 3:59 PM, Executive Customer Relations <ecr@createspace.com> wrote:

Dear Mr. Ribsskog,

Ashley Robinson from our Executive Customer Relations team has escalated your concerns and shared your experience.

As Ashley communicated, it is possible that future orders containing multiple boxes will arrive on separate days due to our manufacturing process and carrier shipping methods. We ship boxes when completed to ensure they arrive in a timely manner, and boxes may be separated by carriers in the shipping process. I apologize for the inconvenience of having your order arrive on two separate days. With future orders, you should have the ability to track each box and determine the estimated arrival date from the carrier so you may plan for their arrival.

Janet Smith

Senior Manager of Customer Services

13. august 2012

Jeg sendte en ny e-post til the Jobcentre

Gmail – Complaint

Erik Ribsskog
<eribsskog@gmail.com>

Complaint

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Aug 10, 2012 at 9:04 PM

To:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

Cc:
CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>

Hi,

a couple of years ago, I spoke with Mark, (I think his name was), at the Jobcentre, in Williamsson Sq., here in Liverpool, about my web-shop.

He said my web-shop was a hobby, and that I didn't have to explain about it in detail, to the Jobcentre.

Now recently, I've published some old material, from my blog, (which I started in 2007), as self-publish books.

I've gotten some royalites from this.

(Like I've informed you earlier).

And now, at the Jobcentre in Aintree, they tell me this is a part-time job, and I have to fill out some forms.

Why is the web-shop a hobby while the book-royalites are a part-time job?

This is inconsistent and confusing, I think.

I think the book-publishing should be a hobby as well then, when the web-shop is.

I do this on my spare-time, and alway show my job-search-diary, at sign-on-meetings, at the Jobcentre.

So this is something I do after finishing my jobsearch.

How can one be a hobby and the other a part-time-job?

I think this is very strange, I think that when you say the web-shop is a hobby, then you have to say the self-publishing is a hobby, as well.

Hope that you agree with me on this.

Yours sincerely,

Erik Ribsskog

10. august 2012

Jeg sendte en ny e-post til Twitter

Gmail – #5882629 Twitter Support: update on "Impersonation – ErikRibsskog"

Erik Ribsskog
<eribsskog@gmail.com>

#5882629 Twitter Support: update on "Impersonation – ErikRibsskog"

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 11:04 PM

To:
Twitter Support <support+id5882629@twitter.zendesk.com>

Hi,

how can you say that this is not impersonation?

(And you also didn't approve of my last impersonation-report, before this).

I want to escalate to your line-manager, please.

Regards,

Erik Ribsskog

On Wed, Aug 8, 2012 at 10:10 PM, londonrose77 <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

londonrose77, Aug 08 02:10 pm (PDT):

Hello,

Thanks for the report. We've checked the account, and it is not in violation of the Twitter Rules (https://twitter.com/rules) at this time. We encourage you to keep an eye on it. If the account posts any misleading information going forward, please let us know. Just reply to this email with a detailed description of the content, and we'll investigate further.

Generally, an account will not be removed if, for example, it happens to have the same name as you, includes no Tweets, or makes it clear that it is not affiliated with or actively attempting to deceive and mislead others. We do suspend accounts that are clear attempts at impersonation, but our team investigates to make sure there is an active violation of our rules taking place.

Your faxed ID has been shredded.

Thanks,

@londonrose77

Twitter Trust and Safety

johncons, Aug 05 05:23 pm (PDT):

Full name: Erik Ribsskog

Username of reported account: @ErikRibsskog

Description: This is my name. I'm the only person in the World, with this name.

Email address: eribsskog@gmail.com

Twitter username (optional): @johncons

Anything else? (optional): I've been impersonated a lot, which I've reported to you earlier. I have a blog, perhaps that's why.

Message-Id:NE4XSGTC_5022d5c2c4c6e_7e23134b27c3321899_sprut

9. august 2012

Jeg sendte en ny e-post til Advokatforeningen

Gmail – Klage på surr/Fwd: Klage på Advokatforeningen/Fwd: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen

Erik Ribsskog
<eribsskog@gmail.com>

Klage på surr/Fwd: Klage på Advokatforeningen/Fwd: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Aug 8, 2012 at 2:46 AM

To:
ms@advokatforeningen.no

Hei,

jeg sender denne klagen til generalsekretæren, og satser på at det er riktig.

Jeg har først blitt opplyst om at jeg kan sende på e-post, og så har dette blitt forandret til vanlig post.

Dessuten, jeg prøver å klage på Advokat.no, til Disiplinærnemden.

Men byråkratene stopper klagen.

Den kommer ikke fram dit.

For byråkratene begynner å behandle klagen.

(Noe de selv har sagt de ikke har myndighet til).

Kan du være så snill og se på dette.

Egentlig så hadde jeg tenkt å sende dette, til lederen for Advokatforeningen.

Men jeg fant ikke e-post adressen til lederen deres, på nettsidene deres.

Mvh.

Erik Ribsskog

———- Forwarded message ———-
From: Jeppe Normann <J.Normann@selmer.no>

Date: 2012/8/7
Subject: SV: Klage på Advokatforeningen/Fwd: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen
To: Erik Ribsskog <eribsskog@gmail.com>

Alle opplysninger og kontaktinfo til Advokatforeningen finner du på nettet.

Med vennlig hilsen

Jeppe Normann

Advokat –leder disiplinærutvalget Oslo krets

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 6. august 2012 16:23
Til: Jeppe Normann
Emne: Re: Klage på Advokatforeningen/Fwd: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen

Hei,

den er grei.

Men hvem er leder for Advokatforeningen?

Kan jeg være så snill å få e-post adressen til lederen der.

For jeg synes at de 'fotsoldatene' hans surrer så mye.

Så det vil jeg gjerne klage på da.

Mvh.

Erik Ribsskog

2012/8/6 Jeppe Normann <J.Normann@selmer.no>

Jeg har ikke fått besvart denne tidligere på grunn av ferieavvikling.

Alle klager på advokater skal sendes til advokatforeningen, som ivaretar sekreteriatfunksjonene for disiplinærmyndighetene.

Jeg ber således om at alle henvendelser rettes dit.

Med vennlig hilsen

Jeppe Normann
leder disiplinærutvalget for Oslo Krets

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 30. juli 2012 13:56
Til: Jeppe Normann
Emne: Klage på Advokatforeningen/Fwd: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen

Hei,

jeg synes at Advokatforeningen vimser så mye, så jeg klager til leder for Disiplinærnemden, for Oslo.

1. Advokatforeningen sier først at jeg kan sende på e-post, og så sier de at jeg må sende pr. brev.

De kan ikke forandre på det de sier, mener jeg.

2. Advokatforeningen sier at det er Disiplinærnemnden som bestemmer om klagen kan godtas.

Likevel så sier de at jeg ikke kan klage på et advokatkontor.

Jeg mener at her passer det best å klage på advokatkontoret.

Og vil ha en saklig vurdering av klagen, fra Disiplinærnemnden.

Likevel så stopper Advokatforeningen klagen min før den når fram til Disiplinærnemnden.

Så derfor denne e-posten.

Klagen på advokat.no er som følger:

Jeg ba om en advokat i Drammen, og fikk en i Oslo.

Men seinere så fant jeg ut, at denne advokaten ikke var spesialist i barnevernssaker, som min sak gikk på, (jeg fikk Fri Rettshjelp fra Fylkesmannen i Oslo og Akershus).

Advokat.no hadde derimot mange advokater som var spesialister på nettopp barnevern, (så jeg på deres nettsider).

Så dette var som noe helt meningsløst for meg, det blir som at hvis man leverer en bil på verkstedet, også er det elektrikeren som lakkerer bilen.

Da er det noe galt noe sted.

Men da har sikkert sjefen til elektrikeren beordret han å gjøre dette.

Så derfor er klagen på Advokat.no og ikke advokat Rukke.

Da Rukke sluttet i jobben sin, så fikk jeg ikke noe ny advokat av Advokat.no.

De bare kastet meg på dør, så og si.

Jeg synes at både punkt 1 og 2 er brudd på god advokatskikk.

Mvh.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2012/7/30
Subject: Re: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen

To: Disiplinærnemnden for advokater <nemnden@jus.no>

Hei,

jeg synes dere vingler så mye.

Du skrev i den forrige korrespondansen din at det var Disiplinærnemnden som avgjorde om man godta en klage på et advokatkontor.

Og nå stopper du klagen før den når fram til Dispilinærnemnden.

Dette kalles vimsing, mener jeg.

Det samme når det gjelder e-postene.

Du sa det var greit å sende på e-post, og så sier du at det må sender per brev.

Kan jeg få ta det her med en 'scafer' hos dere, som ikke er så stressa?

Jeg vil gjerne ha det her fra øverste hold nå.

Mvh.

Erik Ribsskog

2012/7/30 Disiplinærnemnden for advokater <nemnden@jus.no>

Det vises til din e-post av 27. juli og vårt brev til deg av 24. juli 2012.

Disiplinærmyndighetene behandler klage på advokat (min understrekning) som skal ha opptrådt i strid med Regler for god advokatskikk eller for øvrig i strid med domstolloven eller annen lov, samt klager over at en advokat har krevd for høyt salær, jf. Advokatforskriftens

§ 5-3 og Behandlingsregler for Advokatforeningens disiplinærutvalg.

Din klage er fortsatt rettet mot advokatfirmaet Advokat.no. Det er, som tidligere opplyst, kun advokater og ikke advokatfirmaer som kan klages inn for disiplinærordningen. Vi kan således ikke registrere din klage på Advokat.no.

Vi gjør for ordens skyld oppmerksom på at i tillegg til eventuelle e-postoversendelser, skal underskrevet klage med bilag sendes i to eksemplarer per post.

Denne tilbakemeldingen kun som e-post.

Med vennlig hilsen

Beate Sundstrøm

advokatassistent DNA – sekretær / saksbehandler

Disiplinærnemnden for advokater

Kristian Augusts gate 9, 0164 Oslo T 22 03 50 50

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 27. juli 2012 21:16
Til: Disiplinærnemnden for advokater
Emne: Hewan Negassi/Fwd: Din henvendelse til Advokatforeningen

Hei,

jeg viser til deg/deres brev, som jeg mottok tidligere denne uken.

Jeg synes at i denne saken, så passer det best å rette klagen mot advokatkontoret og ikke advokaten.

Så om Disiplinærnevnden kunne ha kikket på dette.

(Og svart på om det er greit å klage sånn).

Klagen min er som følger, mot Advokat.no:

Jeg ba om en advokat i Drammen, og fikk en i Oslo.

Men seinere så fant jeg ut, at denne advokaten ikke var spesialist i barnevernssaker, som min sak gikk på, (jeg fikk Fri Rettshjelp fra Fylkesmannen i Oslo og Akershus).

Advokat.no hadde derimot mange advokater som var spesialister på nettopp barnevern, (så jeg på deres nettsider).

Så dette var som noe helt meningsløst for meg, det blir som at hvis man leverer en bil på verkstedet, også er det elektrikeren som lakkerer bilen.

Da er det noe galt noe sted.

Men da har sikkert sjefen til elektrikeren beordret han å gjøre dette.

Så derfor er klagen på Advokat.no og ikke advokat Rukke.

Da Rukke sluttet i jobben sin, så fikk jeg ikke noe ny advokat av Advokat.no.

De bare kastet meg på dør, så og si.

Jeg synes at både punkt 1 og 2 er brudd på god advokatskikk.

Sender også kopi til Tilsynsrådet for Advokatvirksomhet, (som en oppdatering), siden jeg har klaget til de også.

Håper dette er i orden!

Mvh.

Erik Ribsskog

PS.

Du har jo tidligere skrevet at det var greit at jeg sendte på e-post, så jeg regner med at det fortsatt gjelder og sender derfor på e-post istedet for per brev i to eksemplarer.

Jeg regner med at dette var en forglemmelse og at dere ikke mente å virke vinglete/uklare.

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2012/7/10
Subject: Re: Din henvendelse til Advokatforeningen
To: Disiplinærnemnden for advokater <nemnden@jus.no>

Hei,

det høres bra ut, jeg er vant til å ikke alltid få svar, fra Norge, hit til England, så dere er bedre enn mange andre, (inkludert Kunnskapsdepartementet, f.eks. er det jeg først tenker på da).

Min adresse skal være:

Erik Ribsskog

10 Keith Court

Keith Avenue

Liverpool

GB-L4 5XJ

Storbritannia

Igjen takk for svar!

Mvh.

Erik Ribsskog

2012/7/10 Disiplinærnemnden for advokater <nemnden@jus.no>

Hei,

Det vises til din e-post som ble sendt oss i kopi den 20. juni 2012.

Grunnet ferieavvikling i sekretariatet har vi ikke hatt anledning til å svare på din e-post tidligere. Vi beklager dette.

Til orientering opplyses det om at all korrespondanse til Disiplinærnemnden skal skje pr. post, men grunnet avstand og sen postgang kan vi godta at dine innlegg kun kommer som e-post. Vi ønsker for ordens skyld i denne forbindelse å opplyse om at dersom denne fremgangsmåten ønskes benyttet, vil du selv stå ansvarlig for om eventuelle personlige opplysninger kommer på avveie da e-post ikke er en sikker korrespondanse mellom to parter. Du vil derfor motta svar fra oss per post.

Vi tør be deg opplyse oss om din postadresse slik at svarbrev til deg i forbindelse med nedenstående e-post kan postlegges så snart som mulig.

Med vennlig hilsen

Hewan Negassi

Disiplinærnemnden for advokater

Kristian Augusts gate 9, 0164 Oslo

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 20. juni 2012 20:57
Til: Mona Mjøen McKiernan
Kopi: Disiplinærnemnden for advokater
Emne: Re: Din henvendelse til Advokatforeningen

Hei,

ok, jeg videresender denne korrespondansen til dem, så får jeg håpe at de tar kontakt.

Også ønsker jeg samtidig å klage på Advokat.no.

Som tidligere nevnt, så ba jeg om en advokat i Drammen, siden dette er den nærmeste store byen, fra Bergeråsen, hvor omsorgssvikten fant sted.

(Etter at jeg ble innvilget Fri Rettshjelp, fra Fylkesmannen i Oslo og Akershus).

Jeg ble tilbudt en advokat i Oslo.

Og jeg tenkte at det var greit.

Men da jeg sjekket nettsidene til Advokat.no nærmere, så så jeg det, at Advokat.no hadde syv advokater i Oslo, som var spesialister på barnevern.

Og selv om min sak er en barnevernssak, (min far lot meg bo alene fra jeg var ni år, og jeg fikk fri rettshjelp til en barnevernssak mot Svelvik kommune).

Så ble jeg gitt en advokat som _ikke_ hadde barnevern som hovedfelt.

Og så, her om dagen, slutter plutselig den advokaten.

Advokat.no skulle jo da selvfølgelig ha tilbudt meg en ny advokat.

Men det gjorde de ikke.

De bare sa at de var ferdig med saken.

Og dette etter at jeg hadde forklart for hun Rukke der, at jeg blir snytt for arv også, og trenger hjelp av en advokat, til å få Tingretten i Larvik, til å ha offentlig skifte, etter min mormor, og fristen der er 26. juni, altså på tirsdag neste uke.

Så at Advokat.no bare sluttet å jobbe med sakene mine, det kan koste meg arven etter min mor, (som døde i 1999), og min mormor som var fra danske kongelige og adelige.

Så jeg synes Advokat.no oppfører seg så besynderlig, at jeg ønsker å klage.

Samtidlig så lurer jeg på hva vitsen er med å klage, for Øvergård fikk bare 2000 i bot, og jeg fikk ingenting i erstatning.

Og dette gjaldt salg av min del av et sameie i Holmsbu, som jeg ville selge for å ha råd til det nevnte offentlige skiftet da.

For meg så virker det som at jeg bare blir systematisk tullet med av norske advokater, (er det mafian som trekker i tråder, jeg har overhørt i 2003 at jeg er forfulgt av dem).

Hvordan skal jeg liksom få ordnet med det offentlige skiftet da.

Hvorfor kan liksom ingen i Norge hjelpe meg med det, nå er det bare noen dager igjen til fristen går ut.

Men Advokatforeningen er så idiotisk organisert at dere ikke gir erstatning til ofre for deres mafia-advokater, og kun gir mindre enn en timelønn i bot til disse mafia-advokatene så det er jo helt håpløst.

Det burde vært som i USA hvor folk får store erstatninger.

Ellers så kommer de aldri av flekken.

Jeg blir litt kvalm her jeg sitter i England av dette mafia-opplegget som foregår i Norge.

Så nå må dere forte dere å gi Advokat.no 2000 i bot, de også.

Hva skal liksom løse seg da, tenker dere?

Dette er jo helt meningsløst egentlig.

Kan dere ikke tilby meg advokathjelp, eller noe, i det minste?

Hvordan skal jeg få ordnet med dette offentlige skiftet hvor fristen går ut 26. juni.

Det kan jo være at den egentlige grunnen til at Advokat.no oppførte seg så besynderlig var for at jeg skulle miste kontrollen over det arveoppgjøret, pga. at en mafia står bak, og trekker i tråder.

Jeg rekker jo ikke nå å få en ny advokat til å ordne med dette.

Så om dere kan ordne med det.

Jeg har skrevet om disse problemene på blogg i tre år nå, og ingen i Norge gjør en dritt, så jeg er rimelig oppgitt, for å si det sånn.

Jeg vet nesten ikke hva jeg skal si.

Erik Ribsskog

2012/6/20 Mona Mjøen McKiernan <mmm@advokatforeningen.no>

Erik Ribsskog,

Vi viser til dine henvendelser av 19.juni 2012, vedrørende klage på advokat Erik Øvergård.

Det fremgår av din henvendelse at du har anket beslutningen fra disiplinærutvalget i tide.

Vi råder vi deg til å ta kontakt med Disiplinærnemnden dersom du ønsker å få vite hvordan det har gått med anken.

Disiplinærnemnden er offentlig oppnevnt nemnd, og hører ikke til Advokatforeningen.
Vi har derfor ikke mulighet til å sjekke hvordan det har gått med anken din.

Disiplinærnemndens kontaktinformasjon er nemnden@jus.no

Vi håper dette var til hjelp.

Med vennlig hilsen

Mona Mjøen McKiernan

ADVOKATFORENINGEN / THE NORWEGIAN BAR ASSOCIATION

Kristian Augusts gate 9, N-0164 Oslo T +47 22 03 50 50 E mmm@advokatforeningen.no

www.advokatforeningen.no www.advokatenhjelperdeg.no

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 19. juni 2012 15:33

To: Mona Mjøen McKiernan
Subject: Re: Din henvendelse til Advokatforeningen

Hei,

jeg anket i tide.

Men problemet er at dere ikke har gjort noe.

Så det er jo skandale.

Erik Ribsskog

8. august 2012