Stikkord: E-post

Dear Mr

Ribsskog,

Thank you for

your most recent email.

Please be

directed to my previous email to you dated 17^th August (included below

for your easy reference) and I suggest to you that its content still

applies. You have now been sent an evaluation form for you to complete

and return in the pre-paid envelope. This is your opportunity to comment

on the standard of service you feel you have received. Additionally, my email

makes clear what you should do if you believe you have been treated unfairly in

any of your contacts with JET or more specifically the BME Employability Team.

Unfortunately,

apart from the above, I am no longer in a position to enter into written

correspondence with you concerning the issues you raise.

I do hope I

have made my position in this matter clear.

Regards

Gary Birch

Contracts

Manager

Adult Learning Service

1st Floor,

Clubmoor Childrens Centre

Utting Avenue East

Liverpool

L11 1DQ

Phone: 0151 233

8537

Mail: gary.birch@liverpool.gov.uk

Supporting

Liverpool and England's

2018 World Cup Bid

---

---

From:

Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 19 August 2010 23:02

To: JET

Subject: To the superior of Gary

Birch

Hi,

I was also wondering.

You've sent me a letter about an assisting store manager vacancy, in Old Swan.

Isn't a bit odd that you send me about retail-jobs, that's unqualified

jobs, when I have a qualification in IT.

And I tried to ask Danielle Roberts, yesterday, who sent the letter,

why she sent me the letter, since I haven't met her, and I don't know who she

is.

Am I registered in a database with you?

Also today I received an evaluation-form, from Jet, without any explanation or

signature.

What was this about?

Danielle Roberts avoided my question about who told her to send me the

letter.

So I'm wondering what's going on.

She also made a point of my date of birth.

It was a bit like she was ageist, and maybe it was a joke since I'm 40 years

old, to put me in food shop, in _Old_ Swan?

Also Heron Foods, (which is the employer), are from East Riding of Yorkshire

Council, (it says on the internet).

And this Council buy services from Bertelsmann, whom I used to work for

in the Cunard Building, and they 'messed' with me there, I think I have to say,

since they gave me training for a job receiving calls from Council-citizens

there, about bin-problems etc., but only I and a Finish girl received that

training, which I thought was a bit odd.

My grand-aunt in Denmark,

is in a direct line after Woden, I wonder if this is something to do with Norse

mytology etc., since East Riding of Yorkshire council, per haps is like a

'norse' place?

I think this is a bit odd.

This is an update, to the e-mail I sent Jet, the complaint about Mr.

Birch, from earlier this week.

Also, Gill, from Jet County Rd.,

haven't gotten back to me, regarding an review of my CV.

So I think I'm going to wait untill this comlaint is finished being processed

before I have any more meetings with JET.

Since I think you are doing almost only strange stuff.

(Sorry if I'm wrong).

I hope this is alright!

Best regards,

Erik Ribsskog

______________________________________________________________________

This email has been automatically scanned for viruses and malicious content by

MessageLabs for your protection

______________________________________________________________________

Hi,

well, my impression from Gill, Jet Walton, was that she wanted me to

get one of those statements from Naric.

And if she wanted me to pay for it, she would have just given me the

contact-information to Naric, I think.

But I have to speak with her about this then.

I've been to Jet job-bank, about a statement from Naric, twice, but I

haven't been helped by Jet, to get one.

Also, I was at Jet job-bank, on a food hygiene course, last year, and

we were told, by the teacher, that Kentrucky Fried Chicken only used the lowest

quality of chicken, and that kebabs bought on town, was really a bit like

'dog'.

So I think your Jet Job-bank is a mafia-nest.

Mr. Pinada, went to see someone, a couple of times, during our meeting.

(To do some mafia-stuff).

We fist sat down, in a big meeting-room, at the ground-floor.

Mr. Pinada wanted me to leave all my degrees etc., in that room, if there

wasn't anything of value.

Even so.

We didn't go back to that room.

We went to the Employability Team-office.

And then to another meeting-room, at the first floor.

Why did we have to have the meeting, in three rooms?

Why did Mr. Pinada interrupt the meeting twice, to speake to a

collegue?

You don't fool me, you mafia-mobsters.

You are infected by mob big time, I'd say.

Please send this to your superior.

Erik Ribsskog

On Tue, Aug 17, 2010 at 3:40 PM, Birch, Gary

<Gary.Birch@liverpool.gov.uk>

wrote:

Dear Mr Ribsskog,

My name is Gary Birch and I am the manager

with overall responsibility for the BME Employability Team and as such have

been forwarded your recent email exchanges with both members of my team and the

Liverpool JET Services.

I have requested and received all

background information regarding your enquiry, looked at the accuracy of the

information and advice you received and reviewed all relevant client case

notes. It is my opinion that the service you received was appropriate and

of a standard that we expect our Guidance Officers to meet during each and

every client intervention. I do appreciate that on occasion the

signposting process may lead to a destination were a cost implication is

unavoidable and that no suggested sources of funding may be forthcoming.

However, these circumstances in no way diminish the accuracy, relevance or

quality of the service provided. You are perfectly entitled to be

dissatisfied with the service you received and to disagree with my opinion. I

therefore encourage you to provide your honest comments, whether positive or

negative, on the service as part of our post contact evaluation process.

I will ensure you are sent an evaluation form in the next couple of days.

An issue of greater concern to me is

the references you make in your emails to both your ‘colour’ and

that of the BME Employability Team members. You appear to be suggesting

that the service provided to you was less than that offered to clients of other

ethnic origins and that this was because of the team’s ethnic mix. If

this is the case, I must point out that the work of the BME Employability Team

is held in the highest regard and that they enjoy an enviable reputation in

supporting the needs of all clients

in the same professional manner, no matter the race, creed, country of origin

or religious beliefs of the individual or group. Any evidence you have of

discriminatory practices should be forwarded to me immediately. I will

then arrange to meet with you at the earliest opportunity and I can guarantee

you that all allegations will be fully investigated.

I do hope I have made my position in

this matter very clear but please do not hesitate to contact me if you have any

queries arising from this email.

Regards

Gary Birch

Contracts Manager

Adult Learning

Service

1st Floor, Clubmoor Childrens Centre

Utting Avenue

East

Liverpool

L11 1DQ

Phone: 0151 233 8537

Mail: gary.birch@liverpool.gov.uk

Supporting Liverpool and England's

2018 World Cup Bid

---

From: Costello, Mary On Behalf Of JET

Sent: 16 August 2010 10:04

To: Birch,

Gary

Cc: Pineda, Carlos

Subject: FW: Complaint/Fwd: Is it

possible to convert Norwegian degrees/certificates to English

degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability

Team/Fwd: Update/Fwd: IT Manager

Please see email below

Mary

Mary

Costello-Smith

Central JET Team

Liverpool JET Service

Neighbourhood Employment Services

2nd Floor Millennium House

Victoria Street

Liverpool, L1 6JF

T: 0151 233 5462

F: 0151 233 8241

M: 07540 643100

E: mary.costello@liverpool.gov.uk

W: www.liverpooljet.org

2010 Year of Health and Wellbeing

www.2010healthandwellbeing.org.uk

---

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 13 August 2010 17:12

To: JET

Subject: Fwd: Complaint/Fwd: Is it

possible to convert Norwegian degrees/certificates to English

degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability

Team/Fwd: Update/Fwd: IT Manager

Hi,

I mean, is it

because I'm not coloured, (not black).

Because in the first meeting, then they said there that they could sometimes

send to Naric, but not before companies asked for it.

And I've had problems with the Jobcentre giving me grief, so then I thought I

could ask to get about my qualifications clearified.

(And they didn't look

at my Upper Secondary school qualifications in the

first meeting).

So I think it's

strange I have to pay the £40.

I feel a bit tricked by Mr. Carlos Pineda.

He didn't tell me that this involved a £40 bill.

I think he should

have told me that, in the meeting at Jet job-bank, on Wednesday.

It's like he

clouded it, about this, I think.

Therefore I think I was tricked, I think the normal procedure, in this, is that

this goes through JET.

Right?

Best regards,

Erik Ribsskog

———- Forwarded

message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Aug 13, 2010 at 4:55 PM

Subject: Complaint/Fwd: Is it possible to convert Norwegian degrees/certificates

to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet

Employability Team/Fwd: Update/Fwd: IT Manager

To: Jet@liverpool.gov.uk

Hi,

is it because I am

not black, that I have to pay £40, for this?

Wouldn't Jet

normally have paid this?

Regards,

Erik Ribsskog

———-

Forwarded message ———-

From: info <info@naric.org.uk>

Date: Fri, Aug 13, 2010 at 9:42 AM

Subject: RE: Is it possible to convert Norwegian degrees/certificates to

English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet

Employability Team/Fwd: Update/Fwd: IT Manager

To: "eribsskog@gmail.com" <eribsskog@gmail.com>

Dear Erik

Ribsskog,

Thank you

for your email.

UK NARIC is

the National Agency responsible for providing information and advice about

vocational, academic and professional skills and qualifications from all over

the world. We provide information about the equivalency of qualifications and skills

from overseas to the UK's

national qualifications frameworks.

Unfortunately

we are unable to comment on qualifications or institutions via email or provide

comparability statements by email.

If you would

like to use our services you can call us on (0044) (0)871 330 7033, Monday to

Friday (between 9:00am and 5:00pm), to speak to an information adviser and they

will be happy to discuss this with you further. Detailed information on

our services and the various steps to take can also be found here: http://www.naric.org.uk/index.asp?page=16

and http://www.naric.org.uk/index.asp?page=22

If you

require a written statement of comparability from us you can apply to our

organisation in two ways:

1) You can

apply online through our website:

You then

need to forward us photocopies of all your academic documentation including

your final transcripts and final certificates. If these are not in

English, please include certified translations. You may send these to us

along with a print out of your online application form to our address which is:

UK NARIC

ORIEL HOUSE

ORIEL ROAD

CHELTENHAM

GLOS

GL50 1XP

Alternatively,

you can also fax your documentation to us on (0044) (0)871 330 7005

2) If you do

not want to apply online you can also apply through the post. You need to

send us photocopies of all your academic documentation including your final

transcripts and final certificates (if these are not in English, please include

certified translations) along with a covering letter, with all your contact

details on it, including your name and address and a contact email address (if

you have one) and a contact telephone number. Your covering letter also needs

to contain a brief description of why you wish to apply to us.

If you apply

through the post this service will cost you £46.00 if you live outside the EU,

or £46.00 +VAT (£54.05) if you live within the EU.

The turnaround time

for the Statement of Comparability is 15 working days from the date of receipt

of all required documentation and payment. Please note that this timeframe does

not include delivery time and cannot be guaranteed. In some cases, such as

those requiring additional research, the process may take longer and the

applicant will be informed.

I

hope this information is of assistance to you. If you have any further

queries please do not hesitate to contact us.

Kind

regards,

UK NARIC

t: +44 (0)871 330 7033

f: +44 (0)871 330 7005

//. www.naric.org.uk

Oriel House, Oriel Road,

Cheltenham, GL50 1XP

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 11 August 2010 18:52

To: Customer Services

Cc: carlos.pineda@liverpool.gov.uk

Subject: Is it possible to convert

Norwegian degrees/certificates to English degrees/certificates?/Fwd:

Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

Hi,

I was at a meeting

at Jet Liverpool today, with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employability

Project.

We agreed, that

I'd contact Naric, regarding my degrees from Norway.

I have degrees at

both level 3 and level 5/6.

I send about this

in different e-mails, first about the level 3 degrees, then I think it's easier

to keep the overviev.

I went three years

on Upper Secondary

Business School,

in Norway,

from 1986 to 1989.

For all of these three years, I got a 'vitnemål', that's a (school leaving)

certificate.

These I think must

be at National Diploma-level.

The first year, I graduated in 'Grunnleggende handels og kontorfag', which

means 'Basic commerce and office-knowledge'.

The second year, I

graduated, in 'Markedføring', that's Marketing.

The third year, I graduated in 'Informasjonsbehandling', that's Information

Management.

The third year, I

had an optional subject, 'Matematikk', that's Maths, (even if we had an a bit

un-structurised teacher, in that subject, I'd say, so I only got a 2, as a

grade, but that's still a pass).

So, since I passed

in maths, as an optional subject, then I got a qualification, called 'generell

studiekompetanse', earlier called 'examen artium', in Norway.

(I think this is

what you call A-levels, in the UK).

I didn't get this in writing, from my Upper Secondary School.

But I got matriculated, at the University

of Oslo, in 1991.

(Since I had a rest-year, from the Information

Management University

College, which I studied

on then, NHI.

And then I got a job in a shop, to save up money for further full time studies.

And then I wanted to try to use my mind a bit more as well, since I only sat in

the check out in the shop, and I was a bit curios about what 'Examen

Philosoficum' was, at the University of Oslo, so I studied there.

So the Univeristy of Oslo, can confirm that I have this qualificiation, (I'm

sending a copy of their letter), called 'generell studiekompetanse'/'examen

artium'/A-levels.

Which that I can study at (Norwegian) universities.

So these three years at Upper Secondary School in Norway, they gave me three

certificates/National Diplomas and one academic qualification, (examen

artium/generell studiekompetanse).

So I was wondering it I could then please get these transfered to English

degrees/qualifications.

Because I'm not sure that e.g. the Jobcentre, understand my Norwegian

degrees/qualification.

(It would then be three National Diplomas I'd guess:

– One in Basic

Commerce and Office-knowledge/work.

– One in Marketing.

– One in

Information Management.

– And also an

academic qualification, that means I can study at unversities, (A-levels?).

I hope you have

the chance to look at this!

Thank you very

much in advance, for any help!

I'm also going to send you another e-mail, about my level 5/6

qualifications/degrees/grades.

But I send two different e-mails, about this, since I think it helps with

keeping the overview, regarding this.

Hopes this is alright!

I enclose scanned

copies of the three certificates, and the letter from the University of Oslo,

regarding the academic qualification, 'generell studiekompetanse'/A-levels(?).

Best regards,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Aug 11, 2010 at 5:29 PM

Subject: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT

Manager

To: Jet@liverpool.gov.uk

Cc: carlos.pineda@liverpool.gov.uk

Hi,

I was at Jet job-bank

today, and spoke with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employabilitiy

Project.

We discussed my

complaint.

And I explained that the Jobcentre gave me grief, because they say that my

degree from Norway,

is at level 4, while Jet and Direct Gov say it's at level 5.

So we agreed I'd

contact Naric, about this, (and to see if my grades from two University

Colleges in Norway

are enough to get a Bachelor Degree, etc).

I appolised for that I think I perhaps over-reacted a bit in my compaint.

It's just that I'm a bit stressed from being un-employed, and the Jobcentre are

giving me a bit grief regarding this and other issues.

So we agreed that

this complaint was now solved, with the new information I got the meeting

today.

Thank you very much for your help with finding out which level my degrees from Norway

are!

Best regards,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28, 2010 at 6:22 PM

Subject: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

To: Jet@liverpool.gov.uk

Hi,

I was sent by

Gill, from JET in Walton, to Jet employability team, last month.

They didn't want to transfer my degree, to a UK degree, so I now strugle, when I

apply for work, and the Jobcentre says I'm at level 4, when I'm really at level

5 or 6.

I think I really have a level 6, (bachelor), degree.

But Jet Employability Team, didn't want to look at my files thorowly, but were

almost hostile, I think, (maybe because I'm white, since all of the people in

that office were coloured).

And they didn't want to transfer my degrees from Upper Secondary School

eighter.

They only wanted

to look at one file, and that was it.

But I also have a file from another University

College, where I almost

got a degree.

So I think this really-really is like a Bachelor-degree.

But I don't think the person at Jet employability team, seemed qualified to

judge this.

It seemed like he had enough with finding Norway on the screen.

Is it any way I could get this looked at properly?

Best regards,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28,

2010 at 5:47 PM

Subject: Update/Fwd: IT Manager

To: Lesley.Sloan@alfa.com

Hi,

sorry that I'm

sending this many e-mails.

But you see, I'm from Norway,

so I'm not used with 'fancy' sections on the CV, called things like 'Personal

Profile', and 'Skills'.

So it could be that I get my CV a bit wrong now.

And the Jobcentre, Working Links etc., they tell me things like to have those

sections, and that the CV shouldn't be more than two pages, and to only write

work-experience from the last 10-15 years.

So I've changed the CV a lot of times now.

But I think it's

maybe best for me, to just have a very basic style of CV, like I've learned in Norway.

Since CV really means Curriculum Vitea, which means a description of how one

have lived ones life.

As far as I understand.

So really, I'm not sure if the 'fancy' sections should be on the CV,

originally.

And to cut out

pieses of one's work-experience, on one's CV, isn't really true to the original

nature of a CV, which means a descripiton of what one have done, in one's life.

So I think the Jobcentre, and Working-links are a bit silly, perhaps.

But you have given me valueable feed-back.

Thank you very much for the feed-back!

Best regards,

Erik Ribsskog

———-

Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28,

2010 at 5:05 PM

Subject: Re: IT Manager

To: Lesley Sloan <Lesley.Sloan@alfa.com>

Hi,

well, I've studied

IT for four and a half years at university-level, so I think I have some

skills.

I've also worked with system development, in 1993, even if maybe that isn't on

my CV, since it's many years ago.

But thank you anyway for your reply.

Best regards,

Erik Ribsskog

On Wed, Jul 28,

2010 at 4:54 PM, Lesley Sloan <Lesley.Sloan@alfa.com>

wrote:

Dear Erik

Thank you

for your application for the position of IT Manger at Alfa Aesar, Heysham.

Unfortunately

your skills and experience do not meet our specifications and therefore we will

not be pursuing your application further.

In the

meantime I would like to thank you for your interest in the position and indeed

Alfa Aesar and I wish you every success in securing suitable employment in the

future

Many

Regards

Lesley

Sloan

HR Manager

Alfa Aesar

A Johnson

Matthey Company

Shore Road

Port of Heysham Industrial Park

Heysham

Lancs.

LA3 2XY

Phone 01524 862241

Email lesley.sloan@alfa.com

At Johnson

Matthey, sustainability is key to our success.

Social –

Environment – Health & Safety

To learn

more, visit http://www.matthey.com/cr/sustainability

>>> Erik Ribsskog <eribsskog@gmail.com>

28/07/2010 15:59 >>>

Hi,

I read

about this vacancy, on the Jobcentre Plus website.

I have a degree from Norway,

in IT, from 2009, which is comparable with a Higher National Diploma, here in

the UK, and I've also

studied Information Management, at university-level in Norway, for two years, in addition

to this.

I also

have degrees from Upper Secondary Business-school, in Norway, in Basic Commerce and

Office-work, Marketing and Information Management, which are comparable with

National Diplomas here.

I've also worked as a manager, in Norway,

for ten years, in one of Norways

biggest food shop-chains, Rimi, (owned by ICA),

so I'm used with working with management and customer support.

I attach

my CV, and hope to hear back from you!

Yours

sincerely,

Erik

Ribsskog

This message has

been scanned for viruses by MailControl, a service from BlackSpider

Technologies.

Click here to

report this email as spam

If the reader of this email is not the intended

recipient(s), please be advised that any dissemination, distribution or copying

of this information is strictly prohibited. Johnson Matthey PLC has its main

place of business at 40-42 Hatton Garden, London

(020 7269 8400).

Johnson Matthey Public Limited Company Registered

Office: 40-42 Hatton Garden, London EC1N

8EE Registered in England

No 33774

Whilst Johnson Matthey aims to keep its network free

from viruses you should note that we are unable to scan certain emails,

particularly if any part is encrypted or password-protected, and accordingly

you are strongly advised to check this email and any attachments for viruses.

The company shall NOT ACCEPT any liability with regard to computer viruses

transferred by way of email.

Please note that your communication may be monitored

in accordance with Johnson Matthey internal policy documentation.

This message has

been scanned for viruses by MailControl, a service from BlackSpider

Technologies.

Please consider the environment before printing this email

________________________________________________________________________

This e-mail, including any attachments, is intended solely for the use of the

addressee, and may contain confidential information. If you are not the

intended recipient of this message, you may not copy, disclose, distribute or

otherwise use the information contained in it or any attachments. If you have

received this message in error, please notify the sender immediately. Any

opinions or views expressed in this email are those of the author and do not

necessarily represent those of ECCTIS Ltd unless otherwise specifically stated.

Whilst reasonable precautions have been taken to ensure that the contents of

this email and any attached files are virus-free, ECCTIS Ltd cannot accept any

liability resulting from a virus or any malicious program.

______________________________________________________________________

This email has been automatically scanned for viruses and malicious content by

MessageLabs for your protection

______________________________________________________________________

______________________________________________________________________

DISCLAIMER:

The information in this e-mail is confidential and may be read, copied or used

only by the intended recipient(s). If you have received it in error please

contact the sender immediately by returning the e-mail or by telephoning a

number contained in the body of the e-mail then and please delete the e-mail

without disclosing its contents elsewhere. No responsibility is accepted for

loss or damage arising from viruses or changes made to this message after it

was sent. The views contained in this email are those of the author and not

necessarily those of the author’s employer or service provider.

This email has been automatically scanned for viruses and malicious content by

MessageLabs for your protection

______________________________________________________________________

______________________________________________________________________

This email has been automatically scanned for viruses and malicious content by

MessageLabs for your protection

______________________________________________________________________

______________________________________________________________________

DISCLAIMER:

The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.

This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

______________________________________________________________________