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  • Mer om budsjett


    Gmail – Your response from United Utilities CAS14:00906000000039





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>




    Your response from United Utilities CAS14:00906000000039




    Erik Ribsskog
    <eribsskog@gmail.com>
    Sun, Apr 13, 2014 at 11:32 AM


    To:
    United Utilities <Customer.service@uuplc.co.uk>


    Hi, I asked for this case to be escalated to David Rudd’s line-manager. It doesn’t seem to me, that this has been done. So it seems to me, that you have some problems, with your organisation.
    So what I’m going to do, is that I’m going to send you a payment today, for £1, (I’ll pay on your website).
    Then I’m going to continue to pay £1 a month, (by the 13th of each month), like previously agreed.
    (Untill I find a new job.
    Since I’m unfortunately unemployed).

    Hope this is alright! Yours sincerely, Erik Ribsskog

    On Thu, Apr 10, 2014 at 8:55 AM, United Utilities <Customer.service@uuplc.co.uk> wrote:



    United Utilities

    Dear Mr Ribsskog


    Our ref: CAS14-0025-9159


    Thank you for your contact received on 3 April 2014 regarding your offer of payment on your water account.


    Your offer of £1.00 per month is too low for me to set on your account as it will not clear your outstanding balance.

    Your account is currently with Concilia Debt Recovery, please contact them on 0845 309 4092 to discuss a suitable payment arrangement.  Failure to make payments on your account will lead to further debt action.
    If you are having difficulty with making your payments then please do not ignore this letter. You could be eligible for one of the Payment Assistance Schemes we offer here at United Utilities. You can find some information about these schemes at unitedutilities.com/home-diffuculty-paying-bill.


    If you prefer you can make an appointment at your local Citizens Advice Bureau and they can complete a financial statement for you.



    Please be aware that we also share information about your payment behaviour with a Credit Reference Agency. For more information see unitedutilities.com/personaldetails.
    I trust the information provided will be of assistance to you.


    Yours sincerely


    David Woodend

    Customer Advisor

    If you need to contact us again, here are some options:


    1.   Visit our website unitedutilities.com where you can register with MyAccount to manage your account online or complete the Contact Us form

    2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am to 8.00 pm, and Saturday 8.00 am to 5.00 pm.

    3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR

    4.   Click reply to this email


    © United Utilities Group PLC 2013

    ——————- Original Message ——————- From:Erik Ribsskog
    Received: 03/04/2014 15:34
    To: United Utilities
    Cc: CONTACT-US@dwp.gsi.gov.uk; Contact-Us@jobcentreplus.gsi.gov.uk Subject: Your letter of 27/3/Fwd: Your response from United Utilities CAS14:00083000000173     
    Hi,

I'm refering to your bill from 27/3, (my account number is: 409 563
4376, it says, in the letter).

I'm still unemployed, and on a budget.

So I can only offer to pay token-payments of £1, (like in the last
years), a month, untill I get a job.

Then I'm going to set up a new budget and contact you back.

At the moment I haven't gotten my jobseekers-allowance from 31/1 to
21/2, and not eighter from 6/3 to todays date.

But I hope to get these moneys as soon as possible, but I
unfortunately can't say exactly when, since the Jobcentre seems to be
a bit poorly organised, (at least this is my opinion, from being
unemployed for years now).

Hope this is alright!

Yours sincerely,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, 31 Mar 2014 13:30:51 +0100
Subject: Re: Your response from United Utilities CAS14:00083000000173
To: United Utilities <Customer.service@uuplc.co.uk>

Hi,

I don't have any credit on my mobile now, you see.

But I've read on a message board on the internet, that Concilia is
really a part of United Utilities, so I wondered if you could just
forward this e-mail to them.

Thanks in advance for any help!

Best regards,

Erik Ribsskog


On 3/31/14, United Utilities <Customer.service@uuplc.co.uk> wrote:
>
> [image: United Utilities]
>
> Dear Mr Ribsskog
>
>
>
> Our ref: CAS14-0022-7742
>
>
>
> Thank you for your contact received on 25 March 2014 regarding your water
> account.
>
>
>
> Your account is currently with Concilia Debt Recovery, please contact them
> on 0845 309 4092 to discuss a suitable payment arrangement.
>
>
>
> We may be able to help you with one of the schemes that we have available
> for people who are experiencing financial difficulties.  Please call this
> office on 0845 746 2034 and a member of our specialist team will be able to
> help you. If you prefer you can make an appointment at your local Citizens
> Advice Bureau and they can complete a financial statement for you.
>
>
>
> Failure to make payments on your account will lead to further debt action.
>
>
>
> Please be aware that we also share information about your payment behaviour
> with a Credit Reference Agency. For more information see
> unitedutilities.com/personaldetails.
>
>
>
> I trust the information provided will be of assistance to you.
>
>
>
> Yours sincerely
>
>
>
> Amanda Ward
>
> Customer Advisor
>
>
>
>
>
> If you need to contact us again, here are some options:
>
>
>
> 1.   Visit our website unitedutilities.com where you can register with
> MyAccount to manage your account online or complete the Contact Us form
>
> 2.   Call us on 0845 746 2034 - our office is open Monday to Friday 8.00 am
> to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
>
> 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR
>
> 4.   Click reply to this email
>
> © United Utilities Group PLC 2013
>
>
> ========================================================================================================================
> The information contained in this e-mail is intended only for the individual
> to whom it is addressed. It may contain legally privileged or confidential
> information or otherwise be exempt from disclosure. If you have received
> this Message in error or there are any problems, please notify the sender
> immediately and delete the message from your computer. You must not use,
> disclose, copy or alter this message for any unauthorised purpose. Neither
> United Utilities Group PLC nor any of its subsidiaries will be liable for
> any direct, special, indirect or consequential damages as a result of any
> virus being passed on, or arising from the alteration of the contents of
> this message by a third party. United Utilities Group PLC, Haweswater House,
> Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,
> WA5 3LP Registered in England and Wales. Registered No 6559020
> www.unitedutilities.com www.unitedutilities.com/subsidiaries
> ========================================================================================================================

    ========================================================================================================================
    The information contained in this e-mail is intended only
    for the individual to whom it is addressed. It may contain
    legally privileged or confidential information or otherwise
    be exempt from disclosure. If you have received this Message
    in error or there are any problems, please notify the sender
    immediately and delete the message from your computer. You
    must not use, disclose, copy or alter this message for any
    unauthorised purpose. Neither United Utilities Group PLC nor
    any of its subsidiaries will be liable for any direct, special,
    indirect or consequential damages as a result of any virus being
    passed on, or arising from the alteration of the contents of
    this message by a third party.
    United Utilities Group PLC, Haweswater House, Lingley Mere
    Business Park, Lingley Green Avenue, Great Sankey,
    Warrington, WA5 3LP
    Registered in England and Wales. Registered No 6559020
    www.unitedutilities.com
    www.unitedutilities.com/subsidiaries
    ========================================================================================================================

  • Mer om budsjett

    Letter from Concilia from 4/4/Fwd: Your letter of 27/3/Fwd: Your response from United Utilities CAS14:00083000000173
     Add star  Erik Ribsskog Sat, Apr 5, 2014 at 2:36 PM
    To: Customer.service@uuplc.co.uk
    Cc: Contact-Us , CONTACT-US , “sande.vgs”
    Reply | Reply to all | Forward | Print | Delete | Show original
    Hi,

    I’m refering to your letter, (sent by David Rudd Customer Advisor),
    which I received today.

    You sent about this to Concilia before I had gotten the standard days to reply.

    This is an agreement that lasts untill I get a job.

    You don’t respect our payment-agreement now.

    I am unemployed and on a budget which I’ve set up after advice from CCCS.

    I want to escalate this, please.

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog
    Date: Thu, Apr 3, 2014 at 3:33 PM
    Subject: Your letter of 27/3/Fwd: Your response from United Utilities
    CAS14:00083000000173
    To: Customer.service@uuplc.co.uk
    Cc: Contact-Us , CONTACT-US

    Hi,

    I’m refering to your bill from 27/3, (my account number is: 409 563
    4376, it says, in the letter).

    I’m still unemployed, and on a budget.

    So I can only offer to pay token-payments of £1, (like in the last
    years), a month, untill I get a job.

    Then I’m going to set up a new budget and contact you back.

    At the moment I haven’t gotten my jobseekers-allowance from 31/1 to
    21/2, and not eighter from 6/3 to todays date.

    But I hope to get these moneys as soon as possible, but I
    unfortunately can’t say exactly when, since the Jobcentre seems to be
    a bit poorly organised, (at least this is my opinion, from being
    unemployed for years now).

    Hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog
    Date: Mon, 31 Mar 2014 13:30:51 +0100
    Subject: Re: Your response from United Utilities CAS14:00083000000173
    To: United Utilities

    Hi,

    I don’t have any credit on my mobile now, you see.

    But I’ve read on a message board on the internet, that Concilia is
    really a part of United Utilities, so I wondered if you could just
    forward this e-mail to them.

    Thanks in advance for any help!

    Best regards,

    Erik Ribsskog

    On 3/31/14, United Utilities wrote:
    >
    > [image: United Utilities]
    >
    > Dear Mr Ribsskog
    >
    >
    >
    > Our ref: CAS14-0022-7742
    >
    >
    >
    > Thank you for your contact received on 25 March 2014 regarding your water
    > account.
    >
    >
    >
    > Your account is currently with Concilia Debt Recovery, please contact them
    > on 0845 309 4092 to discuss a suitable payment arrangement.
    >
    >
    >
    > We may be able to help you with one of the schemes that we have available
    > for people who are experiencing financial difficulties.  Please call this
    > office on 0845 746 2034 and a member of our specialist team will be able to
    > help you. If you prefer you can make an appointment at your local Citizens
    > Advice Bureau and they can complete a financial statement for you.
    >
    >
    >
    > Failure to make payments on your account will lead to further debt action.
    >
    >
    >
    > Please be aware that we also share information about your payment behaviour
    > with a Credit Reference Agency. For more information see
    > unitedutilities.com/personaldetails.
    >
    >
    >
    > I trust the information provided will be of assistance to you.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > Amanda Ward
    >
    > Customer Advisor
    >
    >
    >
    >
    >
    > If you need to contact us again, here are some options:
    >
    >
    >
    > 1.   Visit our website unitedutilities.com where you can register with
    > MyAccount to manage your account online or complete the Contact Us form
    >
    > 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am
    > to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
    >
    > 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR
    >
    > 4.   Click reply to this email
    >
    > © United Utilities Group PLC 2013
    >
    >
    > ========================================================================================================================
    > The information contained in this e-mail is intended only for the individual
    > to whom it is addressed. It may contain legally privileged or confidential
    > information or otherwise be exempt from disclosure. If you have received
    > this Message in error or there are any problems, please notify the sender
    > immediately and delete the message from your computer. You must not use,
    > disclose, copy or alter this message for any unauthorised purpose. Neither
    > United Utilities Group PLC nor any of its subsidiaries will be liable for
    > any direct, special, indirect or consequential damages as a result of any
    > virus being passed on, or arising from the alteration of the contents of
    > this message by a third party. United Utilities Group PLC, Haweswater House,
    > Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,
    > WA5 3LP Registered in England and Wales. Registered No 6559020
    > www.unitedutilities.com www.unitedutilities.com/subsidiaries
    > ========================================================================================================================

  • Mer om budsjett

    Your letter of 27/3/Fwd: Your response from United Utilities CAS14:00083000000173
     
    Add star
    Erik Ribsskog
        Thu, Apr 3, 2014 at 3:33 PM
    To: Customer.service@uuplc.co.uk
    Cc: Contact-Us , CONTACT-US
    Reply | Reply to all | Forward | Print | Delete | Show original
    Hi,

    I’m refering to your bill from 27/3, (my account number is: 409 563
    4376, it says, in the letter).

    I’m still unemployed, and on a budget.

    So I can only offer to pay token-payments of £1, (like in the last
    years), a month, untill I get a job.

    Then I’m going to set up a new budget and contact you back.

    At the moment I haven’t gotten my jobseekers-allowance from 31/1 to
    21/2, and not eighter from 6/3 to todays date.

    But I hope to get these moneys as soon as possible, but I
    unfortunately can’t say exactly when, since the Jobcentre seems to be
    a bit poorly organised, (at least this is my opinion, from being
    unemployed for years now).

    Hope this is alright!

    Yours sincerely,

    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog
    Date: Mon, 31 Mar 2014 13:30:51 +0100
    Subject: Re: Your response from United Utilities CAS14:00083000000173
    To: United Utilities

    Hi,

    I don’t have any credit on my mobile now, you see.

    But I’ve read on a message board on the internet, that Concilia is
    really a part of United Utilities, so I wondered if you could just
    forward this e-mail to them.

    Thanks in advance for any help!

    Best regards,

    Erik Ribsskog

    On 3/31/14, United Utilities wrote:
    >
    > [image: United Utilities]
    >
    > Dear Mr Ribsskog
    >
    >
    >
    > Our ref: CAS14-0022-7742
    >
    >
    >
    > Thank you for your contact received on 25 March 2014 regarding your water
    > account.
    >
    >
    >
    > Your account is currently with Concilia Debt Recovery, please contact them
    > on 0845 309 4092 to discuss a suitable payment arrangement.
    >
    >
    >
    > We may be able to help you with one of the schemes that we have available
    > for people who are experiencing financial difficulties.  Please call this
    > office on 0845 746 2034 and a member of our specialist team will be able to
    > help you. If you prefer you can make an appointment at your local Citizens
    > Advice Bureau and they can complete a financial statement for you.
    >
    >
    >
    > Failure to make payments on your account will lead to further debt action.
    >
    >
    >
    > Please be aware that we also share information about your payment behaviour
    > with a Credit Reference Agency. For more information see
    > unitedutilities.com/personaldetails.
    >
    >
    >
    > I trust the information provided will be of assistance to you.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > Amanda Ward
    >
    > Customer Advisor
    >
    >
    >
    >
    >
    > If you need to contact us again, here are some options:
    >
    >
    >
    > 1.   Visit our website unitedutilities.com where you can register with
    > MyAccount to manage your account online or complete the Contact Us form
    >
    > 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am
    > to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
    >
    > 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR
    >
    > 4.   Click reply to this email
    >
    > © United Utilities Group PLC 2013
    >
    >
    > ========================================================================================================================
    > The information contained in this e-mail is intended only for the individual
    > to whom it is addressed. It may contain legally privileged or confidential
    > information or otherwise be exempt from disclosure. If you have received
    > this Message in error or there are any problems, please notify the sender
    > immediately and delete the message from your computer. You must not use,
    > disclose, copy or alter this message for any unauthorised purpose. Neither
    > United Utilities Group PLC nor any of its subsidiaries will be liable for
    > any direct, special, indirect or consequential damages as a result of any
    > virus being passed on, or arising from the alteration of the contents of
    > this message by a third party. United Utilities Group PLC, Haweswater House,
    > Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,
    > WA5 3LP Registered in England and Wales. Registered No 6559020
    > www.unitedutilities.com www.unitedutilities.com/subsidiaries
    > ========================================================================================================================

  • Jeg sendte en e-post til United Utilities

    Your response from United Utilities CAS14:00083000000173
    Inbox
        x
    United Utilities   
    [image: United Utilities] Dear Mr Ribsskog Our ref: CAS14-0022-7742 Thank you…
        12:58 PM (3 hours ago)
    Erik Ribsskog eribsskog@gmail.com
       
    1:30 PM (3 hours ago)
           
    to United
    Hi,

    I don’t have any credit on my mobile now, you see.

    But I’ve read on a message board on the internet, that Concilia is
    really a part of United Utilities, so I wondered if you could just
    forward this e-mail to them.

    Thanks in advance for any help!

    Best regards,

    Erik Ribsskog

    On 3/31/14, United Utilities wrote:
    >
    > [image: United Utilities]
    >
    > Dear Mr Ribsskog
    >
    >
    >
    > Our ref: CAS14-0022-7742
    >
    >
    >
    > Thank you for your contact received on 25 March 2014 regarding your water
    > account.
    >
    >
    >
    > Your account is currently with Concilia Debt Recovery, please contact them
    > on 0845 309 4092 to discuss a suitable payment arrangement.
    >
    >
    >
    > We may be able to help you with one of the schemes that we have available
    > for people who are experiencing financial difficulties.  Please call this
    > office on 0845 746 2034 and a member of our specialist team will be able to
    > help you. If you prefer you can make an appointment at your local Citizens
    > Advice Bureau and they can complete a financial statement for you.
    >
    >
    >
    > Failure to make payments on your account will lead to further debt action.
    >
    >
    >
    > Please be aware that we also share information about your payment behaviour
    > with a Credit Reference Agency. For more information see
    > unitedutilities.com/personaldetails.
    >
    >
    >
    > I trust the information provided will be of assistance to you.
    >
    >
    >
    > Yours sincerely
    >
    >
    >
    > Amanda Ward
    >
    > Customer Advisor
    >
    >
    >
    >
    >
    > If you need to contact us again, here are some options:
    >
    >
    >
    > 1.   Visit our website unitedutilities.com where you can register with
    > MyAccount to manage your account online or complete the Contact Us form
    >
    > 2.   Call us on 0845 746 2034 – our office is open Monday to Friday 8.00 am
    > to 8.00 pm, and Saturday 8.00 am to 5.00 pm.
    >
    > 3.   Write to us at: United Utilities, PO Box 457, Warrington, WA55 1DR
    >
    > 4.   Click reply to this email
    >
    > © United Utilities Group PLC 2013
    >
    >
    > ========================================================================================================================
    > The information contained in this e-mail is intended only for the individual
    > to whom it is addressed. It may contain legally privileged or confidential
    > information or otherwise be exempt from disclosure. If you have received
    > this Message in error or there are any problems, please notify the sender
    > immediately and delete the message from your computer. You must not use,
    > disclose, copy or alter this message for any unauthorised purpose. Neither
    > United Utilities Group PLC nor any of its subsidiaries will be liable for
    > any direct, special, indirect or consequential damages as a result of any
    > virus being passed on, or arising from the alteration of the contents of
    > this message by a third party. United Utilities Group PLC, Haweswater House,
    > Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington,
    > WA5 3LP Registered in England and Wales. Registered No 6559020
    > www.unitedutilities.com www.unitedutilities.com/subsidiaries
    > ========================================================================================================================

  • Mer om budsjett


    Gmail – Payment due today. Account: 4095634376/Fwd: Update/Fwd: To: Birkenhead Benefit Centre. Reference: SG270967D





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>




    Payment due today. Account: 4095634376/Fwd: Update/Fwd: To: Birkenhead Benefit Centre. Reference: SG270967D




    Erik Ribsskog
    <eribsskog@gmail.com>
    Tue, Mar 25, 2014 at 1:51 PM


    To:
    Customer Services <Customer.Services@uuplc.co.uk>


    Cc:
    “emb.london” <emb.london@mfa.no>, “mail.gva” <mail.gva@efta.int>, info@linskills.co.uk, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, admin@lpl-norwegian-consulate.org.uk, sande.vgs@vfk.no, Akademikerforbundet <post@akademikerforbundet.no>, “hv-02.kontakt” <hv-02.kontakt@mil.no>, post <post@mfa.no>


    Hi, due to continued problems with the Jobcentre, I unfortunately can’t pay the token-payment of £1 due today. I’m going to pay it as soon as I get the money which the Jobcentre own me. Sorry about the delay! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sun, Mar 23, 2014 at 8:53 PM Subject: Update/Fwd: To: Birkenhead Benefit Centre. Reference: SG270967D To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Cc: LHT Customer Service <csc@lht.co.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Benefits Service <benefits.service@liverpooldirectlimited.co.uk>, info@linskills.co.uk, “emb.london” <emb.london@mfa.no>, “mail.gva” <mail.gva@efta.int>, sande.vgs@vfk.no, Akademikerforbundet <post@akademikerforbundet.no>, Jan Ivar Lindseth <jil@pronorgruppen.no>, secretary@dennorskeklub.co.uk Hi, I’ve looked through some Jobcentre-files now, and I see that I was supposed to have gone to a meeting, on Huyton Jobcentre, on 13/3. I was sure my next appointment was on 31/3. (Because I haven’t on top lately, after you stopped my allowance, and then later only paid me around £100 of the around £300, that you owed me. So I misunderstood, what my new advisor Gary told me, in the meeting, at Huyton Jobcentre, on 4/3. I thought the reason, that I had two meetings, on 31/3 and 1/4, was because the sign on-meeting was moved from the middle of the month, so that I had two meetings at the end of the month. Gary put me on a new Jobcentre-programme, on 4/3. And I’ve been to so many different Jobcentre-programmes before. And Huyton Jobcentre is a new Jobcentre, for me. (You say I can’t go to Aintree, Everton or Edge Hill Jobcentre now. And you’ve closed my local Jobcentre in Walton). So I get a bit dizzy here, unfortunately. So this is just a misunderstanding, that I noticed now tonight. I haven’t gotten a new job, (so I don’t work more than sixteen hours a week). It’s just a bit much new stuff for me here. And you send me a lot of letters all the time, as well, regarding my web-shop. (And you got me arrested for sending ‘love-emails’. Is this because I’m after Løvenbalk, and you read this as Lovenbalk, and think that this is something to do with ‘love’)? And you get the Police to steal my computer, etc. And ban me from five jobcentres. So it has been a bit much for me lately, perhaps. Sorry about this! I hope you can send me my jobseekers-allowance anyway. Because I have done my jobseeking-activites, as usual, (and logged them on Universal Jobmatch). And I only have a couple of pounds left for food now, and have had to put the emergency-electricity on. Hope this is alright! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Mon, Mar 17, 2014 at 2:27 PM Subject: To: Birkenhead Benefit Centre. Reference: SG270967D To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Hi, I’m refering to your letter, from 6/3, which I got in the post, last week. I’ve now filled out this form/letter, and returnes it with this e-mail, (all six pages). Please just ask me if there is something more you wonder about, regarding my work. Yours sincerely, Erik Ribsskog




    6 attachments
    form 1.jpg
    108K
    form 2.jpg
    41K
    form 3.jpg
    147K
    form 4.jpg
    109K
    form 5.jpg
    68K
    form 6.jpg
    81K

  • Enda mer om budsjett


    Gmail – Payment for February/Fwd: Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor





    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>




    Payment for February/Fwd: Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor




    Erik Ribsskog
    <eribsskog@gmail.com>
    Wed, Feb 26, 2014 at 9:50 PM


    To:
    Customer Services <Customer.Services@uuplc.co.uk>


    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>


    Hi, I haven’t recieved my jobseekers-allowance, which I was supposed to have recieved, on Tuesday, last week. And I’m not sure exactly when I’m going to recieve it. So I was wondering if it’s ok that I pay £2 in March, (instead of £1 in February and £1 in March). Hope this is alright! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sat, May 25, 2013 at 3:20 PM Subject: Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor To: Customer.Services@uuplc.co.uk Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk> Hi, the Jobcentre have missed two forthnightly jobseekers-allowance payments now. So I don’t have any money. But I’m going to pay my token-payment, due today, as soon as I get my jobseekers allowance back. Hope this is alright and sorry about this delay! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sat, Apr 6, 2013 at 7:59 AM Subject: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor To: Customer.Services@uuplc.co.uk Hi, I’ve also gotten a letter from Concilia about this, yesterday. I still send about this to United Utilities. Since I couldn’t find an e-mail address, for Concilia, on the internet. And when I sent my forwarded e-mail to you, from 8/12. Then I got a reply from Concilia. A payment-plan, for four months, of four token-payments, of £1. And it also says on page 2, of the Concilia-letter, that cheques sent to them, should be written to United Utilities. And I’ve also read, on the internet, that United Utilities own Concilia: ‘United Utilities own Vertex data systems ltd Vertex Data systems ltd own First Revenue Assurance uk First Revenue Assurance is the new name of concilila debt recovery(since mar 06 through name change).’. http://www.consumeractiongroup.co.uk/forum/showthread.php?50906-Concilia-Debt-recovery-no-such-company So I hope it’s ok I send about this Concilia-letter to United Utilities. Hope this is alright! Best regards, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sat, Apr 6, 2013 at 7:27 AM Subject: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor To: Customer.Services@uuplc.co.uk Hi, I’m refering to my new water-bill, from 27/3, which I attach a scanned copy of, with this e-mail. Like you can see, on page 2, I’ve had a payment-arrangement with you, (through Concilia), to pay a token-payment, of £1, since I’m uneployed at the moment, unfortuantely. (I have a budget, which I’ve set up, in co-operation, with the CCCS. And I can’t afford to pay much more, at the moment, unfortunately. But I apply for many new jobs, every week, and I hope to get a new job, as soon as possible). So I hope I can continue this token-payment-arrangement, of £1 a month, untill I find new employement. Hope this is alright! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sat, Dec 8, 2012 at 3:44 AM Subject: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor To: Customer.Services@uuplc.co.uk Hi, I’m refering to you letter from 4/12, (which I attach), and to the water-bill, also from 4/12, (which I also attach a scanned copy of). Thank you for merging my two accounts with you! You write that the payment-arrangement stays the same. I’m unemployed at the moment, so I have an arrangement with you that I pay £1 a month, untill I find a new job. That payment-plan should be up to date now. And I’m going to pay the next token-payment, of £1, within 25/12. I just wanted to update about this, since I also got a water-bill, that mention another amount. So just to make sure that there have been no misunderstanding about this, and to explain that my next payment is going to be the token-payment, of £1, by 25/12. I hope that you can confirm that this is the same payment-plan, which you mention, in your letter. (Since I got two letters from you, both dated 4/12 now). So I just wanted to explain about the details of my payment-arrangement with you, just for the record, so to speak. Hope this is alright, and thanks again for the letter! Yours sincerely, Erik Ribsskog ———- Forwarded message ———- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Nov 28, 2012 at 11:14 PM Subject: To: Nicola Redfern, Customer Advisor To: Customer Services <Customer.Services@uuplc.co.uk> Hi, I’m refering to your letter from 26/11, which I recieved today, about my water bill arrears, from Hope Chambers. Today, I also recieved my new water bill, for 10 Keith Court. I’m unfortunately still unemployed at the moment, (even if I get to job-interview quite often now). So I can’t afford to pay more than token-payments untill I find a new job, unfortunately. So I was wondering if you could please merge my old account with you, from Leather Lane, with my new account, for 10 Keith Court. And then I would just continue to pay one token-payment monthly, (like the agreement I have with you now says), untill I find a new job. So that my next token-payment is due on 25/12. Hope this is alright, and thank you again for your letter! Yours sincerely, Erik Ribsskog PS. I attach scanned copies of both the mentioned letters.




    2 attachments
    concilia.jpg
    76K
    concilia2.jpg
    135K

  • Jeg fikk et brev fra United Utilities

    uu brev

  • Jeg fikk et brev fra United Utilities

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  • Jeg sendte en ny e-post til United Utilities


    Gmail – Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>


    Problem with paying token-payment/Fwd: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor


    Erik Ribsskog

    <eribsskog@gmail.com>


    Sat, May 25, 2013 at 3:20 PM

    To:
    Customer.Services@uuplc.co.uk

    Cc:
    Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>

    Hi,

    the Jobcentre have missed two forthnightly jobseekers-allowance payments now.

    So I don’t have any money.

    But I’m going to pay my token-payment, due today, as soon as I get my jobseekers allowance back.


    Hope this is alright and sorry about this delay!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sat, Apr 6, 2013 at 7:59 AM
    Subject: Update/Fwd: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
    To: Customer.Services@uuplc.co.uk

    Hi,


    I’ve also gotten a letter from Concilia about this, yesterday.

    I still send about this to United Utilities.

    Since I couldn’t find an e-mail address, for Concilia, on the internet.

    And when I sent my forwarded e-mail to you, from 8/12.

    Then I got a reply from Concilia.

    A payment-plan, for four months, of four token-payments, of £1.

    And it also says on page 2, of the Concilia-letter, that cheques sent to them, should be written to United Utilities.

    And I’ve also read, on the internet, that United Utilities own Concilia:
    ‘United Utilities own Vertex data systems ltd

    Vertex Data systems ltd own First Revenue Assurance uk
    First Revenue Assurance is the new name of concilila debt recovery(since mar 06 through name change).’.


    So I hope it’s ok I send about this Concilia-letter to United Utilities.

    Hope this is alright!

    Best regards,


    Erik Ribsskog

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Sat, Apr 6, 2013 at 7:27 AM
    Subject: New water-bill/Fwd: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
    To: Customer.Services@uuplc.co.uk

    Hi,

    I’m refering to my new water-bill, from 27/3, which I attach a scanned copy of, with this e-mail.


    Like you can see, on page 2, I’ve had a payment-arrangement with you, (through Concilia), to pay a token-payment, of £1, since I’m uneployed at the moment, unfortuantely.

    (I have a budget, which I’ve set up, in co-operation, with the CCCS.

    And I can’t afford to pay much more, at the moment, unfortunately.

    But I apply for many new jobs, every week, and I hope to get a new job, as soon as possible).

    So I hope I can continue this token-payment-arrangement, of £1 a month, untill I find new employement.
    Hope this is alright!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Sat, Dec 8, 2012 at 3:44 AM
    Subject: To: Suzanne Cafferty, Customer Advisor/Fwd: To: Nicola Redfern, Customer Advisor
    To: Customer.Services@uuplc.co.uk

    Hi,

    I’m refering to you letter from 4/12, (which I attach), and to the water-bill, also from 4/12, (which I also attach a scanned copy of).
    Thank you for merging my two accounts with you!

    You write that the payment-arrangement stays the same.


    I’m unemployed at the moment, so I have an arrangement with you that I pay £1 a month, untill I find a new job.

    That payment-plan should be up to date now.

    And I’m going to pay the next token-payment, of £1, within 25/12.
    I just wanted to update about this, since I also got a water-bill, that mention another amount.

    So just to make sure that there have been no misunderstanding about this, and to explain that my next payment is going to be the token-payment, of £1, by 25/12.

    I hope that you can confirm that this is the same payment-plan, which you mention, in your letter.

    (Since I got two letters from you, both dated 4/12 now).

    So I just wanted to explain about the details of my payment-arrangement with you, just for the record, so to speak.

    Hope this is alright, and thanks again for the letter!

    Yours sincerely,


    Erik Ribsskog

    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Wed, Nov 28, 2012 at 11:14 PM
    Subject: To: Nicola Redfern, Customer Advisor
    To: Customer Services <Customer.Services@uuplc.co.uk>

    Hi,

    I’m refering to your letter from 26/11, which I recieved today, about my water bill arrears, from Hope Chambers.
    Today, I also recieved my new water bill, for 10 Keith Court.

    I’m unfortunately still unemployed at the moment, (even if I get to job-interview quite often now).
    So I can’t afford to pay more than token-payments untill I find a new job, unfortunately.


    So I was wondering if you could please merge my old account with you, from Leather Lane, with my new account, for 10 Keith Court.
    And then I would just continue to pay one token-payment monthly, (like the agreement I have with you now says), untill I find a new job.

    So that my next token-payment is due on 25/12.

    Hope this is alright, and thank you again for your letter!

    Yours sincerely,


    Erik Ribsskog
    PS.


    I attach scanned copies of both the mentioned letters.


    2 attachments

    concilia.jpg
    76K
    concilia2.jpg
    135K