johncons

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
    Date: Mon, 10 Dec 2007 10:18:53 +0000
    Subject: Re: Re: Re: Re: Regarding complaint. [#953557]

    Hi,

    thank you very much much for your update!

    How should I go forward, if I was wondering why my email wasn’t set directly
    to
    a Customer Relations Team Manager, like I was asking for?

    Thank you very much for your help in advance!

    Yours sincerely,

    Erik Ribsskog

    On 12/10/07, customer.relations@barclays.co.uk <
    customer.relations@barclays.co.uk> wrote:
    >
    >
    > Thank you for your email.
    >
    > Your e mail has been sent to a Customer Relations Manager, who will
    > contact you in due course.
    >
    > If you wish to ring them for an update the number to call is –
    > Telephone: 0800 282 390 (UK-only free call) or 0113 389 8065 (+44 113 389
    > 8065 from abroad).
    >
    >
    > Yours sincerely
    >
    > Internet Care Team
    > For and on behalf of
    > Barclays Bank plc
    >
    > —————–
    > Tracking Number: [953557]
    > Please quote this unique tracking number for your email in any future
    > emails regarding this matter. Thank you.
    >
    >
    >
    >
    >
    >
    >
    > This e-mail and any attachments are confidential and intended solely for
    > the addressee and may also be privileged or exempt from disclosure under
    > applicable law. If you are not the addressee, or have received this e-mail
    > in error, please notify the sender immediately, delete it from your system
    > and do not copy, disclose or otherwise act upon any part of this e-mail or
    > its attachments.
    >
    > Internet communications are not guaranteed to be secure or virus-free.
    > The Barclays Group does not accept responsibility for any loss arising
    > from unauthorised access to, or interference with, any Internet
    > communications by any third party, or from the transmission of any viruses.
    > Replies to this e-mail may be monitored by the Barclays Group for
    > operational or business reasons.
    >
    > Any opinion or other information in this e-mail or its attachments that
    > does not relate to the business of the Barclays Group is personal to the
    > sender and is not given or endorsed by the Barclays Group.
    >
    > Barclays Bank PLC.Registered in England and Wales (registered no.
    > 1026167).
    > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
    >
    > Barclays Bank PLC is authorised and regulated by the Financial Services
    > Authority.
    >

  • Big Mac.

    I shouldn’t have eaten that burger.

    I wonder what it was in it.

    Was it human meat?

    Once, on Lidl, I bought a tin of minced meat.

    Reduced price.

    And in it, I found like an arteri, or vain, or maybe it was even something worse.

    But I don’t think it could have been from a cow.

    Since then I think the diameter of the arierie or vain, should have been bigger.

    But I wonder if it could have been something even worse.

    Not good.

    It was on McDonalds in Chruch Street in Liverpool by the way.

    And the girl I ordered the Big Mac from.

    In the check-out furthermost to the left, of the manned check-outs, at 7.40 pm, it says.

    I wrote this in my notebook, since I thought it was peculiar with the sixteen year old girls who was just standing there, in the check-out, to the right, from the check-out, from wich I got my burger.

    When I went into McDonalds, it was a group of African boys, making a lot of noise there.

    And it was also two African men, in their twenties or thirties maybe, who were standing to the left in the premises, a bit closer to the enterence-door, than where the check-out is.

    It seemed to me like they were observing the premises.

    They were McDonalds staff.

    And usualy McDonalds staff are working.

    McDonalds in Liverpool City Centre on a Saturday Night.

    Then I think that the staff should really have been occupied with some type of work-task.

    Then a blond man in his forthies maybe, arrived.

    And he was singing almost.

    Totally peculiar, and like he wasn’t aware of other people around him than the check-out staff, to which he ordered and more or less sang to, I seem to remember.

    It was almost like he was in some kind of trance.

    And he was ordering from the girl maning the check-out furthermost to the left.
    (from the customers view).

    Then a guy appeared who seemed to want to complain about his drink, and change it to a new drink.

    And both of these customers, both got served before me, even if I had waited longer, in the two queues furthermost to the left.

    I was standing behind the two sixteen year old girls.

    And it seemed like they were only standing there, and that the check-out they were standing in from out, wasn’t maned at all.

    Even if I moved to the check-out furthermost to the left, and stood there for maybe five minutes (or something like that).

    The queues in the two check-outs furthermost to the right, went very slowly.

    So I moved to the queue behind the two girls.

    Then all the african boys, in the queue furthermost to the left, exited from the premises.

    Then the blond guy in his thirties or forthies appeared.

    And then the one who was switching the drink.

    Then I moved to the queue behind these two, since no person arrived to man the check out that was the second to the left, (where the girls were waiting).

    I suspect that the girls were only standing there, and pretending to be waiting for an order which they had ordered.

    But that the check-out really wasn’t maned.

    I think that the two staff I mentioned earlier, were observing the premises during all of this.

    When I got the burger from the girl.

    Then I gave her a two pound coin.

    I said it was alright, that she could just keep the one pence coin if she wanted.

    And then I said bye or something I guess.

    But the girl didn’t look up.

    And she return or give a salutation or anything like that.

    She was just being quiet.

    Had she become a bit ashamed?

    Or had she suddently become shy, from some sort of cryptical reason?

    I’m not quite sure.

    But Brits are usually polite, so I thought this was a bit peculiar.

    I got a bit sick of the burger.

    The mentioned Lidl, was the one close to London Rd, by the way, just to include this as well.

    The lesson from this, I think, should be not to eat the burgers, when the check-out staff, don’t deer to look you in the eyes, after they have given you the burger.

    I think this will have to be the conclution regarding this.

  • Untitled Post

    This is what it’s like every time I leave the house.

    So we’re in luck that we’ve got the authoroties, so that we don’t have to rent A Clockwork Orange all the time.

  • Untitled Post

    Have the police got sixteen year old girls to spy at me on Tesco and McDonalds?

    I just want to say bloody swine, even if I know it’s impolite.

    So thats what I’m saying then.

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
    Date: Sat, 8 Dec 2007 15:00:00 +0000
    Subject: Re: Re: Re: Regarding complaint. [#953557]

    Hi,

    thank you very much for you answer!

    I’m sorry I haven’t lived that long in Britain yet.

    Does this mean that my enquiery is going to be sent directly to a Customer
    Relations Team Manager?

    Thank you very much for your answer in advance!

    Yours sincerely,

    Erik Ribsskog

    On 12/8/07, customer.relations@barclays.co.uk <
    customer.relations@barclays.co.uk> wrote:
    >
    >
    > Thank you for your email.
    >
    > Your Complaint has been escalated to Customer Relations Complaints on the
    > 7th December.
    >
    >
    >
    > Yours sincerely
    >
    > Internet Care Team
    > For and on behalf of
    > Barclays Bank plc
    >
    > —————–
    > Tracking Number: [953557]
    > Please quote this unique tracking number for your email in any future
    > emails regarding this matter. Thank you.
    >
    >
    >
    >
    >
    >
    >
    > This e-mail and any attachments are confidential and intended solely for
    > the addressee and may also be privileged or exempt from disclosure under
    > applicable law. If you are not the addressee, or have received this e-mail
    > in error, please notify the sender immediately, delete it from your system
    > and do not copy, disclose or otherwise act upon any part of this e-mail or
    > its attachments.
    >
    > Internet communications are not guaranteed to be secure or virus-free.
    > The Barclays Group does not accept responsibility for any loss arising
    > from unauthorised access to, or interference with, any Internet
    > communications by any third party, or from the transmission of any viruses.
    > Replies to this e-mail may be monitored by the Barclays Group for
    > operational or business reasons.
    >
    > Any opinion or other information in this e-mail or its attachments that
    > does not relate to the business of the Barclays Group is personal to the
    > sender and is not given or endorsed by the Barclays Group.
    >
    > Barclays Bank PLC.Registered in England and Wales (registered no.
    > 1026167).
    > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
    >
    > Barclays Bank PLC is authorised and regulated by the Financial Services
    > Authority.
    >

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
    Date: Sat, 8 Dec 2007 10:17:03 +0000
    Subject: Re: Re: Regarding complaint. [#953557]

    Hi,

    In my e-mail to you, I was asking to escalate a complaints issue to Customer
    Relations Team Management-level.

    I’m not sure if it is this that you have acctually done.

    So I would think it would be very fine if you could please explain this do
    me.

    And also if you have the possibility to sign with a signature, just for the
    case of future referencing, then that would
    be very fine!

    Thank you very much for your help in advance!

    Yours sincerely,

    Erik Ribsskog

    On 12/8/07, customer.relations@barclays.co.uk <
    customer.relations@barclays.co.uk> wrote:
    >
    >
    > Acknowledgement of your complaint of 7th December 07
    >
    > Dear Mr Ribsskog,
    > Thank you for your email providing us with the further information we need
    > to begin investigating your complaint.
    >
    > Your complaint has now been forwarded to a Customer Relations Manager who
    > will respond to you within the next five bank working days. Please note that
    > for security reasons they will respond to you in writing rather than email.
    >
    > We want to reassure you that we are dealing with your complaint as quickly
    > as possible and will investigate all aspects fully.
    >
    > Please see our website for further information on how we deal with
    > complaints, http://www.barclays.co.uk/contact_us/leaflet.html
    >
    > Yours sincerely
    >
    > Internet Care Team
    > For and on behalf of
    > Barclays Bank plc.
    >
    >
    > —————–
    > Tracking Number: [953557]
    > Please quote this unique tracking number for your email in any future
    > emails regarding this matter. Thank you.
    >
    >
    >
    >
    >
    >
    >
    > This e-mail and any attachments are confidential and intended solely for
    > the addressee and may also be privileged or exempt from disclosure under
    > applicable law. If you are not the addressee, or have received this e-mail
    > in error, please notify the sender immediately, delete it from your system
    > and do not copy, disclose or otherwise act upon any part of this e-mail or
    > its attachments.
    >
    > Internet communications are not guaranteed to be secure or virus-free.
    > The Barclays Group does not accept responsibility for any loss arising
    > from unauthorised access to, or interference with, any Internet
    > communications by any third party, or from the transmission of any viruses.
    > Replies to this e-mail may be monitored by the Barclays Group for
    > operational or business reasons.
    >
    > Any opinion or other information in this e-mail or its attachments that
    > does not relate to the business of the Barclays Group is personal to the
    > sender and is not given or endorsed by the Barclays Group.
    >
    > Barclays Bank PLC.Registered in England and Wales (registered no.
    > 1026167).
    > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
    >
    > Barclays Bank PLC is authorised and regulated by the Financial Services
    > Authority.
    >

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
    Date: Fri, 7 Dec 2007 14:52:23 +0000
    Subject: Re: Regarding complaint. [#953557]

    Hi,

    thanks for your reply!

    My address should be:

    PO Box 1250
    Flat 3
    5 Leather Lane
    Liverpool
    L2 2AE

    (You could just remover the line with the PO Box if you want, since it’s not
    in use any longer).

    And my sort-code should be:

    20-51-01

    Thanks again!

    Yours sincerely,

    Erik Ribsskog

    On 12/7/07, customer.relations@barclays.co.uk <
    customer.relations@barclays.co.uk> wrote:
    >
    >
    > Acknowledgement of your complaint of 07/12/07
    >
    > Dear Mr Ribsskog
    >
    >
    > Thank you for taking the time and trouble to let us know of your
    > disappointment on this subject.
    >
    > For us to be able to progress with your complaint could you please contact
    > us again providing us with the following information:
    >
    >
    >
    > Your full postal address, as held on our records and your Barclays sorting
    > code number.
    >
    >
    >
    > As soon as this information is received your complaint will be forwarded
    > to the relevant area for investigation.
    >
    > For security reasons, we are obliged to respond to your complaint in
    > writing.
    >
    > We value your feedback and are sorry that you have experienced
    > dissatisfaction on this occasion.
    >
    > Please quote this unique tracking number when you contact us – [953557]
    >
    > Please see our website for further information on how we deal with
    > complaints, http://www.barclays.co.uk/contact_us/leaflet.html
    >
    >
    > Yours sincerely
    >
    > Internet Care Team
    > For and on behalf of
    > Barclays Bank plc
    >
    >
    >
    >
    >
    >
    >
    >
    >
    > This e-mail and any attachments are confidential and intended solely for
    > the addressee and may also be privileged or exempt from disclosure under
    > applicable law. If you are not the addressee, or have received this e-mail
    > in error, please notify the sender immediately, delete it from your system
    > and do not copy, disclose or otherwise act upon any part of this e-mail or
    > its attachments.
    >
    > Internet communications are not guaranteed to be secure or virus-free.
    > The Barclays Group does not accept responsibility for any loss arising
    > from unauthorised access to, or interference with, any Internet
    > communications by any third party, or from the transmission of any viruses.
    > Replies to this e-mail may be monitored by the Barclays Group for
    > operational or business reasons.
    >
    > Any opinion or other information in this e-mail or its attachments that
    > does not relate to the business of the Barclays Group is personal to the
    > sender and is not given or endorsed by the Barclays Group.
    >
    > Barclays Bank PLC.Registered in England and Wales (registered no.
    > 1026167).
    > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
    >
    > Barclays Bank PLC is authorised and regulated by the Financial Services
    > Authority.
    >

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: customer.relations@barclays.co.uk
    Date: Fri, 7 Dec 2007 14:28:33 +0000
    Subject: Regarding complaint.

    Hi,

    I was just wondering if it would please be possible for someone at Customer
    Relations Team Management-level,
    to contact me back regarding a complaint?

    Thanks in advance for the reply!

    Yours sincerely,

    Erik Ribsskog

  • Untitled Post

    From: eribsskog@gmail.com Erik Ribsskog
    To: Legal.LSC@legalservices.gov.uk Legal LSC
    Date: Fri, 7 Dec 2007 16:41:17 +0000
    Subject: Re: Your e-mail

    Hi,

    thank you very much for your e-mail!

    Well, I wasn’t really thinking about complaining about the law-firm, not
    first and foremost at least.

    What I really was wondering about, is how can I know which of the law-firms
    that has got better
    capacity?

    And what should I do, if I can’t find law-firms in my area?

    Since the third law-firm, that your advice-line read to me, was the law-firm
    in Rhyl, in Wales.

    And I don’t think I can afford to go that far away for meetings etc., since
    my budget is already
    very stretched, due to that all the time I’ve been spending with this case
    and related cases, has
    led to there being lesser time to spend at my regular work, and this affects
    my income.

    Since I can’t get any help at all, I think I must have to say, really.

    And do you think the law-company was lying then?

    When they said that they didn’t have the capasity?

    Since you are advicing me to complain about them?

    (I’m not so used to dealing with law-firms, so it’s hard for me to discover
    lies, if it was a lie I mean, like these.).

    I hope you have the chance to have a look at this, and thanks again for your
    reply!

    Yours sincerely,

    Erik Ribsskog

    On 12/7/07, Legal LSC wrote:
    >
    > Our ref: KPL/MISC/07/07/70(7)
    > Date: 7 December 2007
    >
    >
    > Dear Mr Ribsskog,
    >
    > Thank you for your e-mail of 1 December 2007.
    >
    > Unfortunately, the scheme does not provide that solicitors under the
    > scheme must take on a case when a person is eligible for legal aid, as
    > it is the final decision of the solicitor on whether to take a
    > client’s case based on his or her own professional opinion. The
    > Legal Services Commission has no power to enforce solicitors to take
    > cases on.
    >
    > We can only suggest that if you believe that a solicitor has acted
    > unprofessionally or provided poor service you should make a formal
    > complaint to the Legal Complaints Service (LCS) at the address below.
    > The Legal Complaints Service considers complaints of poor service and/or
    > misconduct by solicitors.
    >
    > Legal Complaints Service
    > Victoria Court
    > 8 Dormer Place
    > Leamington Spa
    > Warwickshire
    > CV32 5AE
    > 0845 608 6565
    > www.legalcomplaints.org.uk
    >
    > I hope the above information was helpful.
    >
    > Yours sincerely
    >
    >
    > Ka Poh Ling
    > Central Customer Services Unit
    >
    >
    >
    >
    > ************************************************************************************
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  • Untitled Post

    Hi,

    I’m sorry if I was a bit unclear.

    What I’m really wondering about, is how we should act, if we ‘meet’ again somewhere in the comunity in the future.

    I was just a bit on uncertain on how I should go forward then, since I’m not sure if we have shoke hands and made an agreement about this.

    This is a general question, for advice from who knows about this.

    This is not a post directed to the user, the user can choose if he want’s to answer.

    I’m just a bit unsure on how to act if I meet the user again later.

    Hope that this is alright, and sorry that I don’t understand how to act on the comunity yet.

    Johncons (talk) 08:25, 7 December 2007 (UTC)

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