johncons
  • Erik Ribsskog <eribsskog@gmail.com>
    Re: Priority Reference Number: 22537242
    Erik Ribsskog <eribsskog@gmail.com> 8. februar 2024 kl. 20:06
    Til: customer.complaints@ee.co.uk
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I have both Barclays current-account, Barclays ISA-account, RBS current-account and RBS ISA-account.

    (Something like that).

    And I tried my Barclays card-reader now.

    But it was out of battery.

    And I could get the RBS-internet-bank to work eighter.

    I haven’t lived in the UK since 2017.

    And when I live in Norway, I find it more practical to use my Norwegian bank-account.

    So I haven’t used my British bank-accounts for many years.

    But it could be that I used my RBS current-account for this direct-debit.

    If so, then the last four numbers should be (sensurert av johncons-blogg).

    Erik Ribsskog

    PS.

    I think it’s silly that I have to go through all these questions about this old bill.

    I’ve explained to you that I’ve lived in Norway since December 2017.

    So I want a reply from a superior about this.


    tor. 8. feb. 2024 kl. 11:33 skrev <customer.complaints@ee.co.uk>:
    08/02/2024

     

    Hi Erik,

     

    Thanks for your email. Billy’s out of the office at the moment so I’m replying on his behalf.

     

    I’m sorry to hear about the issues you’ve experienced with an old EE account.

     

    I’d like to look into this for you. Before I do, I just need you to confirm some information for security, so I know I’m in touch with the right person.


    What to do now

     

    Please call me on 08009563067*.

     

    We’re open Monday to Friday 08.00 to 20.00, 10.00 to 18.00 Saturday and 10.00 to 16.00 Sunday.

     

    I can run through the security questions with you quickly and easily over the phone. It would also be great to be able to speak to you directly about the problems you’ve had.

     

    Or email me with a few details

     

    If you can’t call me, please email me back to confirm:

     

    · Your full name

    · The full billing address registered on the account

    · The last 4 digits of the registered bank account number

     

    If you weren’t able to answer the security questions, then we’d usually advise you to go into an EE store with photo ID to verify yourself. However, as I understand you’re no longer living in the UK, if you’re unable to answer the above security questions then please send me a copy of your photo ID via email.

     

    What happens next?

     

    I look forward to hearing from you soon so I can start looking into the details and give you a full response.

     

    Yours sincerely

     

    Catherine Hornsby

     

    Executive Complaints Team

     

    *Calls to 08009563067 are free from all UK consumer mobiles and landlines. Please check with your provider about costs from other phones or countries.

     

     

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     


    On 07/02/2024 16:14, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

     

     

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:

    Hi Erik, thanks for your reply.

     

    I have found an account under your name however the address details supplied do not match what we have on the system.

     

    We would need to pass security checks before we can access your account to give you any information.

     

    Would you be able to reply with the full address details so that we can access your account to help you?

     


    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     


    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

     

     

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

     

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

     

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed Agoda prisgaranti

     

     

     

     

    Bookingopplysninger

     

     

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

     

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

     

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

     

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

     

    Would it be possible to provide some account details in order for us to do so?

     

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

     

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

     

     

     

    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

     

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     

     

     

     

    IMG_20240208_0001.jpg
    181K

    PS.

    Her er vedlegget:

  • https://www.nb.no/items/96d91d37a0eefaf62f2dbce582526198?page=3

    PS.

    I artikkelen overfor, så står det, at min grandtante het Elin Anker Heegaard.

    Men det er ikke riktig.

    Hu het Elin Gudrun Heegaard f. Sørensen.

    Anker Heegaard var min tipptippoldefar, som var en kjent industriherre (fra Danmark).

    Og stor sett alle i min mormors slekt, har/hadde mange fornavn.

    Og som regel, så het/heter de, noe med Anker.

    Min mormor het for eksempel Ingeborg Elisabeth Ankerita Ribsskog f. Heegaard.

    Men hu skipsreder-dama, var inngift i slekta.

    Så hu fikk bare etternavnet (Heegaard) når hu gifta seg med min grandonkel Louis.

    Så det er en misforståelse, at de i min mormors slekt (etterkommerne av Anker Heegaard) har/hadde etternavnet Anker Heegaard.

    Etternavnet er/var Heegaard.

    (For å si det sånn).

    Så sånn er det.

    Bare noe jeg tenkte på.

    Mvh.

    Erik Ribsskog

  • Erik Ribsskog <eribsskog@gmail.com>
    Re: Priority Reference Number: 22537242
    Erik Ribsskog <eribsskog@gmail.com> 7. februar 2024 kl. 17:13
    Til: customer.complaints@ee.co.uk
    Kopi: “complaint.info” <complaint.info@financial-ombudsman.org.uk>, enquiry@commsombudsman.org, customerwellness@three.co.uk, Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi,

    I live back in Norway now.

    So this perhaps make much sense.

    But I got a flat in Tuebrook (in Osborne Road) the month after (in September 2017).

    And I got a BT landline (with broadband) when I lived in Mandeville Streed (in Walton) in 2006.

    (This subscripton I later brought with me to Leather Lane (in Liverpool City Center) in the summer of 2006).

    When I lived in Sunderland (Azalea Lodge/Azalea Terrace North) in 2011, I bought a wireless broadband-dongle at T-Mobile/EE in Sunderland City Center.

    (Azalea Lodge had wifi.

    But I think they said it was only for the staff.

    Something like that).

    And the mentioned police (in Liverpool) harrassed me, and stole my computer and internet-dongle, so I bought a second dongle, at EE/T-mobile, in Liverpool City Center, in 2012/2013.

    Then I lived in Keith Court in Walton.

    I might have used that address when I bought the EE-subscription in 2017.

    I was really looking for a pay as you go-dongle, and I remember it was a bit sweaty/’Russian’ (with many questions) when the young woman there, sold me the monthly plan (with the poor quality router/USB-wire) in 2017.

    Erik Ribsskog

    PS.

    I tried to find the EE-router, but I only found the Three-router and a T-mobile-card from before I moved back to Norway in 2014.

    ons. 7. feb. 2024 kl. 09:13 skrev <customer.complaints@ee.co.uk>:
    Hi Erik, thanks for your reply.

    I have found an account under your name however the address details supplied do not match what we have on the system.

    We would need to pass security checks before we can access your account to give you any information.

    Would you be able to reply with the full address details so that we can access your account to help you?

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    On 05/02/2024 16:09, Erik Ribsskog wrote:

    You don’t often get email from eribsskog@gmail.com. Learn why this is important

    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel

    Lord Nelson Hotel

    orange-yellow star-2

    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD

    L3 5PD

    Bestilling: 1 rom, 7 netter

    Innsjekking: July 31, 2017 (after 02:00 PM)

    Utsjekking: August 7, 2017 (before 12:00 PM)

    Booking-ID: 203112395

    Hovedgjest: Erik Ribsskog

    Din booking er allerede betalt

    Single Room NOK 2,452.27

    Inkludert i prisen: Skatt 20%

    Endelig belastning av kortet: NOK 2,452.27

    Best price guaranteed   Agoda prisgaranti

    Bookingopplysninger

    Bookingopplysninger

    Kapasitet: 1 voksen

    Frokost: Inkludert

    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!

    Forespørsler

    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.

    Avbestilling- og endringsregler

    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

    Would it be possible to provide some account details in order for us to do so?

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

    Kind Regards,

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

    IMG_20240207_0001.jpg
    227K

    PS.

    Her er vedlegget:

  • https://www.facebook.com/photo?fbid=10152937934294941&set=pb.653569940.-2207520000

    PS.

    Man skulle kanske tro, at min mors kusine, jobber for det norske sivilforsvaret på Grønland (eller noe).

    (Når man ser at hu har det norske flagget, på skulderen.

    For å si det sånn).

    Men min mors kusine er nesten 100 prosent dansk.

    (Vil jeg si).

    Selv om hu er etterkommer av Harald Hårfagre (som meg) gjennom Hagerup-slekten (og Falkener-slekten).

    Men det med Harald Hårfagre, er så langt tilbake.

    At hu vel bare er noe sånt, som en prosent norsk.

    (Noe sånt).

    Og ellers er hu dansk.

    Med unntak av at min mormor (og de) også var etterkommere av en del tyske slekter.

    (Som Müller, Werner, Hensemann (og von Geldern).

    For å si det sånn).

    Så min mors kusine er kanskje 10-20 prosent tysk.

    Og en prosent norsk.

    (Og Fog-slekten, var visst muligens polsk/øst-europeisk.

    Så det skal muligens være noen prosent polsk og.

    For å si det sånn.

    Og kona til Harald Hårfagre (Snøfrid Svåsedatter) var visst samisk.

    Så en prosent samisk, må muligens også med.

    Noe sånt.

    Og jeg har også lurt på om Gjedde-slekten kan ha vært hunere.

    Hm).

    Så sånn er muligens det.

    Bare noe jeg tenkte på.

    Mvh.

    Erik Ribsskog

    PS 2.

    Jeg har nokså nylig funnet ut.

    At min mors kusine, sin morfar (Adolf Ejler Sørensen) var en kjent skipsreder.

    Så det er mulig, at min mors kusine, er milliardær.

    (For alt hva jeg vet).

    For skipsredere er vel ofre rike.

    (For å si det sånn).

    Hvis ikke det er sånn, at også de pengene, liksom er surret bort.

    For min mors kusine er også tippoldebarn, av den kjente industriherren Anker Heegaard.

    Og da min mormor (som var oldebarn av Anker Heegaard) døde, i 2009.

    Så fikk jeg noe sånt som 3.000.

    (Noe sånt).

    Og det var selv om min mor, hadde dødd, ti år tidligere.

    (Så jeg skulle hatt en tredel av min mors del (siden at jeg har to søsken, på morssiden).

    For å si det sånn).

    Så pengene etter Anker Heegaard (og de andre overklasse-folka, som de stammer fra) har visst disse danskene, klart å surre bort.

    (Kan det virke som).

    Så sånn er visst det.

    Bare noe jeg tenkte på.

    Med hilsen

    Erik Ribsskog

    PS 3.

    Det er forresten sånn, at min mors kusine Benedikte Heegaard (som forresten kaller seg Benedikte Heegaard Hansen nå, på LinkedIn osv.) også er etterkommer av Gange-Rolf.

    For Fog (som jeg nevnte overfor) har også Løvenbalk/Plantagenet i seg.

    (For å si det sånn).

    Så sånn er det.

    Bare noe jeg tenkte på.

    Men men.

    PS 4.

    Her kan man se hvor rik Benedikte Heegaard sin morfar var:

    https://www.svendborghistorie.dk/historier/erhverv/814-rederiet-ae-sorensen-svendborg

    PS 5.

    Min grandonkel (Louis Heegaard) sin svigerfar (Adolf Ejler Sørensen) sitt rederi, ble visst rammet, av et tragisk forlis (så dette henger kanskje som en slags skygge over dem enda):

    https://www.svendborghistorie.dk/sofart/skibe/1044-hanne-s-forliste-18-omkom

    PS 6.

    Min grandonkels svigerfar mente, at Hanne S hadde kræsjet med et isfjell, men andre folk mente, at forliset skyldtes, at rederiet hadde vært for gjerrige med materialene:

    (Samme link som overfor)

    PS 7.

    Her er mer om dette (fra Aftenposten 3. mai 1960):

    https://e-avis.aftenposten.no/titles/aftenposten/1508/publications/69628/pages/1 (bak betalingsmur)

    PS 8.

    Enda mer om dette (fra Politiken 6. mai 1960):

    https://e-avis.politiken.dk/p/politiken/06-05-1960/r/1/1/2669/871665 (bak betalingsmur)

    PS 9.

    Min grandonkels svigerfar (Adolf Ejler Sørensen) håpet en stund, at det bare var sånn, at radioantennen hadde blåst bort, eller blitt dekket av is (fra Vestfinnmark Arbeiderblad 4. mai 1960):

    https://www.nb.no/items/405ca797cdaea27542c67b28497d196e?page=0&searchText=%22hanne%20s%22

    PS 10.

    Jeg vet ikke om dette skipet kan ha vært oppkalt etter onkel Martin (min mors yngre bror):

    https://vragwiki.dk/wiki/Martin_S._1966_Sukkertoppen_i_Sydvestgr%C3%B8nland

    PS 11.

    Her er mer om dette (fra Atuagagdliutit 12. mai 1966):

    https://timarit.is/page/3786273?iabr=on#page/n17/mode/2up

  •  

    Erik Ribsskog <eribsskog@gmail.com>

    Re: Priority Reference Number: 22537242

    Erik Ribsskog <eribsskog@gmail.com>
    5. februar 2024 kl. 17:08
    Til: customer.complaints@ee.co.uk
    Kopi: Customer Services <Customer_Services2@lowellgroup.co.uk>, complaintsresolution@lowellgroup.co.uk, Lowell Norge AS <svc.no.nova@lowell.com>, bank.no@lowell.com, bank.no@lowell.mypurecloud.ie, kundeservice@mail.efi.no, boligbistand@baerum.kommune.no, Lowell Norge AS <strom.no@lowell.com>, NorgesEnergi <kundeservice@norgesenergi.no>, Lowell Norge – kundesenter <kundesenter.no@lowell.com>, kundeservice@hafslundstrom.no, Bærum Kommune <post@baerum.kommune.no>, LOS Kundesenter <kundesenter@los.no>, Sfovpost <sfovpost@statsforvalteren.no>, “post@sivilombudsmannen.no” <post@sivilombudsmannen.no>, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, LbF Leieboerforeningen <lbf@lbf.no>, post <post@finkn.no>, Akademikerforbundet <post@akademikerforbundet.no>, kom@nve.no, rme@nve.no, trl@nve.no, morten.schau@elvia.no, Abuse <abuse@telia.com>, “inger.lise.blyverket” <inger.lise.blyverket@forbrukerradet.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Info <info@tpas.org.uk>, Postmottak ASD <postmottak@asd.dep.no>, Runcorn Office <runcornoffice@taroe.org>, Postkasse <postkasse@datatilsynet.no>, Lisa Eian <eian@eianadvokat.no>, strom.no@lowell.mypurecloud.ie, post@arbeidstilsynet.no, corporationsecretary@ofcom.org.uk, post <post@finanstilsynet.no>, Post <post@brukerklagenemnda.no>, NKOM <firmapost@nkom.no>, Post <post@forbrukerradet.no>, newsroom@ee.co.uk, enquiries@policeconduct.gov.uk
    Hi

    I found the Agoda-receipt, and it says the address of the hotel (Lord Nelson Hotel) where I lived at the time, is in Hotham Street.

    I’ve moved a few times between Norway and the UK, so I don’t remember exactly which British phone-number I had back then.

    But there’s only one person in the world with my name (I have geneaology as a hobby) so it shouldn’t be that difficult to find.

    I also checked on Wikipedia now, and see that BT had bought EE from T-mobile etc., while I lived in Norway (from 2014 to 2017).

    I guess that’s why I didn’t recognize the stuff you sold in your EE-shop.

    Erik Ribsskog

    PS.

    Here is more about this:

    ‘Lord Nelson Hotel
    Lord Nelson Hotel
     

      
    orange-yellow star-2
    Hotham Street, Liverpool City Centre, Liverpool, United Kingdom L3 5PD
    L3 5PD
     
    Bestilling: 1 rom, 7 netter
    Innsjekking: July 31, 2017 (after 02:00 PM)
    Utsjekking: August 7, 2017 (before 12:00 PM)
    Booking-ID: 203112395
    Hovedgjest: Erik Ribsskog
     
    Din booking er allerede betalt
    Single Room NOK 2,452.27
    Inkludert i prisen: Skatt 20%
    Endelig belastning av kortet: NOK 2,452.27
    Best price guaranteed   Agoda prisgaranti
     
     
     
     
    Bookingopplysninger
     

     
    Bookingopplysninger
    Kapasitet: 1 voksen
    Frokost: Inkludert
    Kampanje: Tidsbegrenset tilbud. Pris inkluderer 10% rabatt!
    Forespørsler
    Innfrielse av forespørsler avhenger av tilgjengelighet ved ankomst.
     
    Avbestilling- og endringsregler
    Denne reservasjonen kan ikke refunderes og kan ikke endres eller modifiseres. Hvis du ikke ankommer hotellet ditt, vil dette behandles som manglende oppmøte, og ingen refusjon vil bli gitt (hotellregel).’.
     

     

    man. 5. feb. 2024 kl. 09:59 skrev <customer.complaints@ee.co.uk>:

    Good Morning, I hope you are well and thanks for contacting EE.

     

    Regarding your recent email to us, we would like to look into this further and provide you with a response to your recent complaint that was received by EE, in relation to an account you have/had with us.

     

    Would it be possible to provide some account details in order for us to do so?

     

    Ideally we would like the account number or the mobile number you were connected to whilst you had the contract with EE.

     

    If you do not have these details, if you could please supply your name and address details so that we can investigate your complaint further.

     

     

     

    Kind Regards,

     

    Billy Todd
    Executive Complaints

    Tel- 08009563067*

    *Calls to this number are free of charge from all UK consumer mobile or landline phones in the UK. If you are calling from a different phone, you should check with your provider whether there will be a charge for calling 0800 numbers. Our standard opening hours are 8am to 8pm Monday to Friday, Saturdays 10am to 6pm and Sundays 10am to 4pm*

    This email contains information from BT that might be privileged or confidential. And it’s only meant for the person above. If that’s not you, we’re sorry – we must have sent it to you by mistake. Please email us to let us know, and don’t copy or forward it to anyone else. Thanks. We monitor our email systems and may record all our emails. British Telecommunications plc R/O : One Braham Street, London E1 8EE Registered in England: No 1800000

     

     

     

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