Dear Mr Ribsskog Our ref: CAS14-0040-4877 Thank you for your contact received on 31 May 2014 regarding a recent email from our My Account service. I have tried to contact you today at 12:10pm but unfortunately i was unable to reach you. Please confirm whether you have used your email to register for any accounts with us also if you have used any other email on our My Account service.  Once your response is received we will be able to investigate further.  I trust the information provided will be of assistance to you.  Yours sincerely Carol Sessford Customer Advisor If you need to contact us again, here are some options: 1.   Visit our website unitedutilities.com where you can register with MyAccount to manage your account online or complete the Contact Us form 2.   Call us on 0845 746 1100 – our office is open Monday to Friday 8.00 am to 8.00 pm, and Saturday 8.00 am to 5.00 pm 3.    Write to us at: United Utilities, PO Box 50, Warrington, WA55 1AQ 4.   Click reply to this email   © United Utilities Group PLC 2013

——————- Original Message ——————-
From:Erik Ribsskog
Received: 06/06/2014 09:41
To: Customer.service@uuplc.co.uk; United Utilities
Subject: Password reset

Hi,

I haven't requsted this password-reset.

Regards,

Erik Ribsskog

PS.

Here is more about this:

Erik Ribsskog <eribsskog@gmail.com>
Request for a password reset
noreply.myaccountnotification@uuplc.co.uk
<noreply.myaccountnotification@uuplc.co.uk>    Fri, May 30, 2014 at
1:40 AM
To: eribsskog@gmail.com
United Utilities My Account

Dear Mr Ribsskog

Thank you for requesting a new password for My Account.

To reset your password please click on the link below:

Change Password

If you haven’t requested a password reset recently with us please let
us know here

Thank you for using My Account
United Utilities

P.S. please do not reply to this email. If you need to get in touch
with us you can contact us here.

Copyright - United Utilities Group PLC 2014, © United Utilities Group
PLC 2014 United Utilities Group PLC, Haweswater House, Lingley Mere
Business Park, Lingley Green Avenue, Great Sankey, Warrington,
Cheshire, WA5 3LP. Company number: 6559020. Registered in England and
Wales

EMGateway3.uuplc.co.uk made the following annotations
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The information contained in this e-mail is intended only
for the individual to whom it is addressed. It may contain
legally privileged or confidential information or otherwise
be exempt from disclosure. If you have received this Message
in error or there are any problems, please notify the sender
immediately and delete the message from your computer. You
must not use, disclose, copy or alter this message for any
unauthorised purpose. Neither United Utilities Group PLC nor
any of its subsidiaries will be liable for any direct, special,
indirect or consequential damages as a result of any virus being
passed on, or arising from the alteration of the contents of
this message by a third party.

United Utilities Group PLC, Haweswater House, Lingley Mere
Business Park, Lingley Green Avenue, Great Sankey,
Warrington, WA5 3LP
Registered in England and Wales. Registered No 6559020

www.unitedutilities.com
www.unitedutilities.com/subsidiaries
The information contained in this e-mail is intended only
for the individual to whom it is addressed. It may contain
legally privileged or confidential information or otherwise
be exempt from disclosure. If you have received this
Message in error or there are any problems, please notify
the sender immediately and delete the message from your
computer. You must not use, disclose, copy or alter this
message for any unauthorised purpose. Neither United
Utilities Group PLC nor any of its subsidiaries will be
liable for any direct, special, indirect or consequential
damages as a result of any virus being passed on, or
arising from the alteration of the contents of this message
by a third party.
---------------------------------------------------------------------

EMGateway3.uuplc.co.uk made the following annotations
———————————————————————
The information contained in this e-mail is intended only
for the individual to whom it is addressed. It may contain
legally privileged or confidential information or otherwise
be exempt from disclosure. If you have received this Message
in error or there are any problems, please notify the sender
immediately and delete the message from your computer. You
must not use, disclose, copy or alter this message for any
unauthorised purpose. Neither United Utilities Group PLC nor
any of its subsidiaries will be liable for any direct, special,
indirect or consequential damages as a result of any virus being
passed on, or arising from the alteration of the contents of
this message by a third party.

United Utilities Group PLC, Haweswater House, Lingley Mere
Business Park, Lingley Green Avenue, Great Sankey,
Warrington, WA5 3LP
Registered in England and Wales. Registered No 6559020

www.unitedutilities.com
www.unitedutilities.com/subsidiaries
———————————————————————