Erik Ribsskog
<eribsskog@gmail.com>

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Reminder/Fwd: Complaint/Fwd: Complaint against the University of Sunderland/Fwd: Reminder/Fwd: Complaint against University of Sunderland

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Erik Ribsskog

<eribsskog@gmail.com>

Sat, Oct 27, 2012 at 2:19 PM

To:
enquiries@oiahemail.ctc-development.co.uk

Hi,

Date: Sat, Sep 1, 2012 at 12:11 PM
Subject: Re: Complaint/Fwd: Complaint against the University of Sunderland/Fwd: Reminder/Fwd: Complaint against University of Sunderland
To: Enquiries <enquiries@oiahemail.ctc-development.co.uk>

Hi,

Best regards,

to send further information to the OIA at this stage.

http://twitter.com/oiahe

kindly notify the sender and delete the message. Neither the OIA nor the sender accepts any responsibility for viruses and it is your responsibility to scan this email and any attachments. Calls to this Office may be monitored or recorded for quality control
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Registered Office: Third Floor, Kings Reach, 38-50 Kings Road, Reading, RG1 3AA, United Kingdom

Sent: 03 August 2012 06:29
To: student.helpline@sunderland.ac.uk
Cc: Enquiries
Subject: Complaint/Fwd: Complaint against the University of Sunderland/Fwd: Reminder/Fwd: Complaint against University of Sunderland

I had gotten a letter from the University of Sunderland, confirming that I was going to have a meeting around freshers week, regarding studies in History.

In the horrible meeting you said the letter had a typo.

And you punished me for your error, and threw me out.

They talked to the staff there, and got me put in a though hostel for people on probition, etc.

Erik Ribsskog

I also wonder, why can’t I have documentation on the TROFL-test, I took in 2004, where I got the best grade?

You say you don’t keep these files.

I think this is odd.

I’ve learned about how important documentation is at your university, so I think it’s odd that you don’t do this like you ‘preach’, and keep documentation.

I think you must be lying.

It’s like Hitler run your university, I think.

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Jul 2, 2012 at 1:02 PM
Subject: Re: Complaint against the University of Sunderland/Fwd: Reminder/Fwd: Complaint against University of Sunderland
To: Enquiries <enquiries@oiahe.org.uk>

Hi,

Where the victims of the Holocaust asked to contact the German Nazi-party with a written complaint if they survived WW2?

Erik Ribsskog

Thank you for contacting us.

The OIA was established to independently review complaints from individual students affected by an act or omission of a university. I am afraid that because we are an independent body we cannot
offer students assistance, give advice, or intervene on their behalf. We are not a regulator but we look at complaints from students who have already completed the internal complaint/appeal procedures of the University in question. Once the internal complaint/appeal
procedures of the University have been completed the University should then issue the student with a Completion of Procedures Letter. The Completion of Procedures Letter should state the University’s final decision on the matter and refer the student to the
OIA.

If you want to find out how to make a formal complaint at your University regarding the problems you have faced, we suggest you look for the complaints procedure on the University’s website
or your Student’s Handbook. You may also wish to contact your Students’ Union for advice.

If you decide to bring a complaint to us after you have been through the University’s complaint procedures you should complete our OIA Complaint Form, which you can find here:

http://www.oiahe.org.uk/making-a-complaint-to-the-oia/oia-complaint-form.aspx
, and send it to us together with a copy of your Completion of Procedures Letter. Under our Rules we must receive a completed Complaint Form within three months from the date ofthe Completion of Procedures Letter. If you do not receive a Completion of Procedures Letter please write to the University and ask for one.

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to the OIA’ leaflet:
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I am sorry we cannot help you any further at this stage.

Regards

OIA Enquiries Team


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Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2012 16:36
To: Enquiries
Subject: Complaint against the University of Sunderland/Fwd: Reminder/Fwd: Complaint against University of Sunderland

I wanted to complain about and warn, that the University of Sunderland, have no respect for agreements they make, with students, and that the just throw students out, like if they were nazis.

I was woken in the morning by a university-staff, who insisted on me going on a meeting right away, and in the meeting with two other staff at Clanny House, I was told to move out, even if I had an agreement I could study History there for the academic year
that ended this month.

Later I was thrown out of the hostel for having some garbage on my floor, during an un-anounced inspection, where they wanted to know the MAC-address for my computer.

I had some garbage on the floor, but there wasn’t litter-bins in the rooms.

So the hostel was also like nazis, I think I have to say.

If you have to have your room perfect at all times then they are nazi-ish I think.

And I had to walk around in Newcastle all night, before I could get on a bus to Liverpool, the day I was thrown out the second time, in Sunderland, in January.

And this was all started by the University of Sunderland, who just threw me out, (in a horrible way), when I was supposed to study there, for the reason that I hadn’t gone to a meeting, about my studies, but the University had written the wrong month on the
letter, so I thought the meeting was in September and not August.

(Since it said September on the letter).

But then they threw me out in August with the excuse that ‘September’, (on the letter), had been a ‘typo’.

But if it was a typo, then it was their fault.

So they threw me out because of something that was their fault!

So this was like something that could only happen in Hell, and not at a civilised, academic institution.

So this I wanted very much to complain about.

Because this was so uncivilised and un-academic that it should be cleaned up, I think, so that things like this don’t happen to other students there, in August or September this year, and so on.

Yours sincerely,

Erik Ribsskog

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Jun 28, 2012 at 4:16 PM
Subject: Re: Reminder/Fwd: Complaint against University of Sunderland
To: “Odell, Sandra” <sandra.odell@ntu.ac.uk>

Hi,

And I didn’t think they treated me fine.

I was even banned from the university library, after they first threw me out, like nazis, (I think I have to say), and co-operated with the Police to send me to a ‘very though’ hostel, like the Landlady there said they were.

So I think the University of Sunderland participated in hostile power-abuse and tried to use the hostel-guys to use corporal punishment against me.

So I’ll definetly not sent it back to the University, but I’ll rather send it to the Adjudicator you mentioned in your e-mail.

Thank you very much for the reply!

Best regards,

Erik Ribsskog

to help with your complaint.  Your initial complaint should be made with the University of Sunderland.  In addition, you may want to contact the Office of Independent Adjudicators:
http://www.oiahe.org.uk/.  The OIA offer a free service to look at individual complaints against Higher Education Institutions in England and Wales.

JUC Secretary

NG1 4BU
Direct Tel:     +44 (0)115 848 8117
Location:       Chaucer Room 4704  
E-mail:         Sandra.Odell@ntu.ac.uk
Website:        www.ntu.ac.uk

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2012 15:40
To: Odell, Sandra
Subject: Reminder/Fwd: Complaint against University of Sunderland

Hope this is alright!

Yours sincerely,

Erik Ribsskog

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Jun 1, 2012 at 8:35 PM
Subject: Complaint against University of Sunderland
To: Sandra.Odell@ntu.ac.uk

Hi,

out, like if they were nazi’s.

I studied at their Faculty of Applied Sciences, in 2004/05, and was meant to eighter continue those studies or study History.

Some days later the Police went on my door at the hostel and gave me a letter from one of the managers at the University who said I couldn’t go to their property any longer.

a document proving.

So I think the University is hostile against me for some reason.

So I wanted to complain about this.

Yours sincerely,

Erik Ribsskog

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