 |
Erik Ribsskog <eribsskog@gmail.com> |
Tulling på nettet
|
Erik Ribsskog <eribsskog@gmail.com> |
Sun, May 1, 2011 at 4:58 PM | |
|
To: redaksjonen@altaposten.no, kundesenter@altaposten.no | ||
| ||
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Gmail – Tulling på nettet
-
PS.
Jeg mistenker at dette må være for å dekke over at Johanitterordenen, har vært innvolvert, i dette at jeg måtte bo alene, fra jeg var ni år.
Også sitter de på toppen nå, i politiet osv., og fortsettte å tulle med meg.
Antagelig på grunn av noe som har skjedd, da jeg bodde hos min mor, (Karen Ribsskog), i Larvik, som guttunge, (på 70-tallet).
At de ikke klarte å bryte meg ned og kontrollere meg, antagelig.
Noe sånt.
Det fyller meg med avsky at dette kan foregå, i et såkalt demokratisk land, som Norge.
At man lar medborgere bli terrorisert av korsfarere, hele livet.
Kvifor skriv dykk itte i bla’, sier jeg.
Men men.
Så sånn er nok det.
Men vi får se hva som skjer.
Vi får se.
Erik Ribsskog
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PS.
Når det gjelder Godtebutikken.net.
Så tror jeg at jeg skal begynne å sende pakkene direkte fra postkassene igjen, med ‘PayPal-frimerke’.
Fordi, at ellers, så blir det to firma involvert.
The Post Office og Royal Mail.
For postkontorene er visst et eget firma, ved navn ‘the Post Office’, da.
Og de som tømmer postkassene og distribuerer posten, de heter visst ‘Royal Mail’.
Så hvis jeg poster pakkene direkte selv.
Så blir det et firma mindre, for meg, å forholde meg til.
Da kutter jeg ut the Post Office helt da.
(Ihvertfall i en prøveperiode).
Og det er vel kanskje like greit, regner jeg med, for da slipper jeg å bli kjefta på av personalet der, om køen, og å få andre problemer med dårlig kundeservice, osv.
Så jeg tenker at jeg nok forrandrer tilbake på det ja.
Så sånn er nok det.
Men vi får se hva som skjer.
Vi får se.
Mvh.
Erik Ribsskog
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Session Start: Sat Apr 30 14:13:16 2011
Session Ident:#blablatemp
[14:13] ->> You joined channel #blablatemp
[14:13] ->> Topic is: Dette er en kanal for meg og mine kjente. Hvis noen andre lurer på noe helt spes., så vennligst presenter deg og si hva du lurer på. Quiz på #blablaquiz[14:13] ->> Topic set by cons_away!~v_beider@host86-
145-45-97.range86-145. on 05/04/2011 23:24:21btcentralplus.com
[14:13] –Quizzie2– Velkommen til #Quiz-show! Skriv "!ask" for å starte eller "!qhelp" for hjelp ( version 0.8.1, © by Moxon <moxon@meta-x.de>)[14:13] ->> Channel Modes are: +tn
[14:13] ->> Channel created on 11/03/2011 13:16:29
[14:13] ->> Attempting to join #london
[19:53] * gorg (~gorg@ti0210a340-0413.bb.online.no ) has joined #blablatemp[19:54] <gorg> Jeg er gorg. Jeg lurer på hvem som frisererer manken din i Liverpool. Svar mottas med takk. Mvh gorg
[20:33] * Einstein2 sets mode +o _cons for #blablatemp
[20:34] * _cons sets mode +b *!*@ti0210a340-0413.bb.online.no for #blablatemp[20:34] * gorg was kicked by _cons (~vbeider@host86-145-44-76.
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[22:34] * Einstein2 sets mode -b *!*@ti0210a340-0413.bb.online.no for #blablatemp
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Gmail – Til tidligere troppsjef Frøshaug
Erik Ribsskog
<eribsskog@gmail.com>
Til tidligere troppsjef Frøshaug
Erik Ribsskog
<eribsskog@gmail.com>
Sat, Apr 30, 2011 at 11:58 PM
To:
vpv.kontakt@mil.no
Mistenker også at Skjellum voldtok ei av de som var med på junior-NM, på langrenn, for han kjørte avgårde med ei på snø-scooteren.(Som tilhørte skiklubben i Hedmark vel).Han var litt tafatt han hedmarkingen som liksom hadde ansvaret i målområdet der.(Sånn som jeg husker det).Men men.Var Skjellum same, siden han var så god på snø-scooter, osv?Faren min, som lot meg bo aleine fra jeg var ni år, snakka noe om at noen i slekta til mora hans var fra Finnskogen.Kanskje dette er noe finsk/samisk samarbeid?Hvem vet.Mvh.Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: 2011/4/30
Subject: Til tidligere troppsjef Frøshaug
To: vpv.kontakt@mil.noHei,
bare kom på det, at han Skjellum, på lag 2, hvor jeg etterhvert havna.Han hadde visst stjælt veska til ei gammel dame, i følge en i tropp 2 eller 3 vel.Så jeg ble kanskje litt nervøs av å ha en kriminell på laget, så etterhvert så smalt det fra han, at han ikke likte at jeg tulla med dialekta hans.Men det var kanskje at jeg ble litt sånn unaturlig ovenfor han da, siden det gikk rykter om den veskestjælinga.(Fra en kar som virka ærlig, må jeg si, og som gjorde et poeng av det, at han Skjellum ikke var så snill da).Så kanskje militæret burde unngått å tatt inn kriminelle?Jeg synes ihvertfall at han Skjellum ble litt truende.Seinere, så sa han at han hadde hatt et eventyr med ei fra Østlandet, og sa til meg, på en spesiell at, 'ho var fin ho'.Så om det var at han hadde rappa til seg ei dame jeg kjente, siden jeg da hadde 'tulla med dialekta hans', enda jeg slutta med en gang han sa fra.Skulle ikke forrundre meg.Øverland brukte forresten koffein-piller, som han også delte ut, husker jeg.For jeg satt rett i nærheten av han, i en time, i den skolebygningen da, en gang.Uten at jeg husker hva vi lærte om da, men det var noe militært.Og de var vel forbudt i Norge, på den tida, tror jeg.Så han burde kanskje ikke vært tropps-ass.Bare noe jeg tenkte på her, når jeg tilfeldigvis fikk noe sånn 'flashback' her.Bare til opplysning.Mvh.
Erik Ribsskog
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Gmail – Diverse jus-saker
Erik Ribsskog
<eribsskog@gmail.com>
Diverse jus-saker
Erik Ribsskog
<eribsskog@gmail.com>
Sat, Apr 30, 2011 at 9:10 PM
To:
postmottak@hihm.no
Hei,jeg var på Terningmoen, i Elverum, under Førstegangstjensten, i Geværkompaniet.Som jeg klarte å fullføre, enda jeg var en tynn gutt, etter at min far lot meg bo alene fra jeg var ni år.Jeg tok forelesinger i Ex-phil, holdt av en forelser-dame, fra deres høgskole vel.Men det ble litt tøft for meg, med forelesninger, jobbing i Rimi, i helgene, og tøff infanteri-tjeneste.Og Platons huleligning, klarte jeg ikke å forstå.Jeg var nok ikke helt på topp.(Jeg hadde ikke koffein-piller, som Øverland og gjengen, i troppen da, husker jeg.Men men).Jeg får nå ikke arv fra min mormor, enda min mor døde i 1999, og jeg lurte på om dere kan gi råd om arv, gjennom deres jus-avdeling, (hvis dere har noen), for jeg får ikke Fri Rettshjelp og min familie og Tingretten i Larvik tuller.Jeg overhørte også det, at jeg var forfulgt av 'mafian', (enda jeg bare jobba som butikksjef og leder, i Rimi, og studerte på HiO IU).Dette var i 2003 og 2004, og jeg ble også forsøkt drept, av en slags bande, på noen i min mor sin slekts gård, Løvås, i 2005.Men politiet vil ikke etterforske, og de vil ikke opplyse ovenfor meg, om hvem denne 'mafian' er engang.Jeg lever nå som flyktning, i England, siden 2005, men engelske myndigheter, vil ikke godkjenne meg som flyktning.Og når jeg klager til FN, så svarer ikke de på min korrespondanse.Har dere noen tips til en som tidligere ihvertfall har fulgt forelesninger, ved Høgskolen i Hedmark, på Terningmoen da, første halvår av 1993, var det kanskje.(En pro-bono sak hos et jus-fakultet, ved et universitet eller høgskole, som dere samarbeider med kanskje.Alt hjelp er bedre enn ikke noe hjelp, i såfall.Jeg så dere vel ikke har jus-fakultet nå, men jeg prøver likevel, siden jeg begynner å bli litt desperat, siden ingen i hele Noreg eller Verda hjelper, virker det som.Så sånn er det).På forhånd takk for eventuell hjelp!Mvh.Erik Ribsskog
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Session Start: Fri Apr 29 09:55:53 2011Session Ident:#blablatemp[09:55] ->> You joined channel #blablatemp[09:55] ->> Topic is: Dette er en kanal for meg og mine kjente. Hvis noen andre lurer på noe helt spes., så vennligst presenter deg og si hva du lurer på. Quiz på #blablaquiz[09:55] ->> Topic set by cons_away!~v_beider@host86-145-45-97.range86-145. on 05/04/2011 23:24:21btcentralplus.com [09:55] –Quizzie2– Velkommen til #Quiz-show! Skriv "!ask" for å starte eller "!qhelp" for hjelp ( version 0.8.1, © by Moxon <moxon@meta-x.de>)[09:55] ->> Channel Modes are: +tn[09:55] ->> Channel created on 11/03/2011 13:16:29[09:55] ->> Attempting to join #london[16:04] * gorg (~gorg@ti0210a340-0413.bb.online.no ) has joined #blablatemp[16:06] * Sjutten (~stjele@154.25.189.109.customer.cdi.no ) has joined #blablatemp[16:06] <Sjutten> Hei Erik 🙂[16:06] <Sjutten> Fint vær i 'Pool i dag?[16:07] <gorg> Erik er på forsinket påskeferie[16:07] <Sjutten> Eller kanskje han ser på det kångelige bryllupet[16:08] <gorg> Kanskje han har reist til London med plakat for å kjempe for rettigheta når verdens kameraer er rettet mot kirka[16:11] <Sjutten> Vi kan bare spekulere.[16:11] <gorg> og spankulere[16:32] * Einstein2 sets mode +o _cons for #blablatemp[16:32] * _cons sets mode +b *!*@154.25.189.109.customer.cdi.no for #blablatemp[16:32] * Sjutten was kicked by _cons (~vbeider@host86-145-44-76.range86-145.btcentralplus.com ) Reason (Sjutten)[16:32] * _cons sets mode +b *!*@ti0210a340-0413.bb.online.no for #blablatemp[16:32] * gorg was kicked by _cons (~vbeider@host86-145-44-76.range86-145.btcentralplus.com ) Reason (gorg)[18:33] * Einstein2 sets mode -bb *!*@154.25.189.109.customer.cdi.no *!*@ti0210a340-0413.bb.online.no for #blablatemp
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Gmail – Tesco
Erik Ribsskog
<eribsskog@gmail.com>
Tesco
Erik Ribsskog
<eribsskog@gmail.com>
Sat, Apr 30, 2011 at 2:00 PM
To:
Executive Response <ceo.customerservice@tesco.co.uk>
Hi,I know I said I wouldn't write in a while.But I'm a bit upset now.I've just been to Tesco Liverpool One again.And again, only Poppy bags and sandwich-bags.I noticed other customers also being annoyed.How can you have shop-managers like this?If I'm allowed to say my honest opinion.
Regards,
Erik Ribsskog
On Wed, Apr 27, 2011 at 4:23 PM, Executive Response <ceo.customerservice@tesco.co.uk > wrote:Dear Mr Ribsskog
You are very welcome. I am confident that you will see an improvement very shortly.
Kind Regards
Yvonne Edmonds
Customer Service Executive
—– Original Message —–
From: "Erik Ribsskog" <eribsskog@gmail.com>
Date: 26 April 2011
Subject: Re: Tesco
Hi,
thank you very much for your e-mail!
I hope this will be better now then, and I'll just wait and look for a
while, and see if there's any improvement.
Thank you very much again for your reply!
Best regards,
Erik Ribsskog
On Tue, Apr 26, 2011 at 4:15 PM, Executive Response <
ceo.customerservice@tesco.co.
uk > wrote:> Dear Mr Ribsskog
>
> Thanks for your response. I do understand your frustrations regarding the
> lack of carrier bags at our self service tills. These tills should be well
> stocked as these checkouts are aimed to make shopping quicker and clearly if
> you are having to ask for carrier bags this is not the case.
>
> I have contacted Andrew Deignan, Store Manager in our Tesco Liverpool One
> store and have asked that this situation be addressed as soon as possible.
>
> Customer feedback is very important to us as it helps us improve the
> service we provide. I am grateful to you for taking the time to bring this
> matter to our attention and I do hope that we will continue to be of service
> to you.
>
> Kind Regards
>
> Yvonne Edmonds
> Customer Service Executive
>
>
> —– Original Message —–
> From: "Erik Ribsskog" <eribsskog@gmail.com>
> Date: 21 April 2011
> Subject: Re: Tesco
>
> Hi,
>
> but if I ask for more carriers, in that shop, (Tesco Liverpool One), then I
> sometimes gets a lesson about global warming.
>
> I go to the food-shop to buy food, not to learn about the environment.
>
> This is about your self-service check-out.
>
> There, the carriers aren't stocked properly, I can see, (remember I've been
> working in many food shops, for many years).
>
> The level of carriers, are being kept, at a low stock-volume.
>
> I find this a bit annoying.
>
> But now I try to think of it in a humoristic way.
>
> When I go to the shop.
>
> Even if I think it's a bit ridiculous.
>
> At least I've got to bring you my opinion now.
>
> I'm going to reset myself, and see how this situation is in the future.
>
> Today I needed five carriers, for my shopping, and and at the self-service
> check-out, it was exactly five carriers.
>
> So today it worked fine.
>
> But I'm wondering why don't you stock up proplerly with carriers.
>
> There's always like only 4 or 5 carriers, at the self-service check out.
>
> If any at all.
>
> It should be like properly stocked with carriers I think.
>
> Like with 50 or 100 carriers, at the check-out.
>
> It shouldn't be in the way, that one wonder if there are enough carriers at
> the check-out, I think.
>
> If one go to Sainsburys or Mark and Spencers, then they always have plenty
> of carriers at the self-service check out.
>
> Tesco haven't got plenty carriers at their self-service check outs.
>
> (At least not the one in Liverpool One).
>
> So this is a bit annoying, I think, that there are never plenty of
> carriers,
> because then it's like one more problem each day one buy food.
>
> Will there be enough carriers today.
>
> So why can't this shop be like other shops who have got plenty of carriers?
>
> Other than this problem, I have to say this shop is very fine, (Tesco
> Superstore, at Liverpool One), and have a lot of different
> product-categories and a big assortment in every category.
>
> It's certainly a better shop, in that way, than any shop in Norway, I
> think,
> so I should perhaps not complain this much, I think now.
>
> So this is just as feedback.
>
> Thank you very much for your reply!
>
> Best regards,
>
> Erik Ribsskog
>
>
> On Thu, Apr 21, 2011 at 2:47 PM, Executive Response <
> ceo.customerservice@tesco.co.
uk > wrote:>
> > Dear Mr Ribsskog
> >
> > Thank you for replying to my email. I am very sorry if my response has
> > caused you additional disappointment as it was never my intention to do
> so.
> >
> > I can only re-iterate that the availability of carrier bags in our stores
> > is not a company wide problem and should a customer require carrier bags
> our
> > cashiers will provide these without hesitation.
> >
> > Clearly this has not been the case in the past and whilst I do appreciate
> > your concerns, I can assure that we are committed to play our part in
> > minimising climate change.
> >
> > For further information on our commitment, please go to our website:
> >
> > http://cr2010.tescoplc.com/
environment.aspx > >
> > Thank you again for taking the time to bring your further comments to our
> > attention.
> >
> > Kind Regards
> >
> > Yvonne Edmonds
> > Customer Service Executive
> >
> >
> >
> > —– Original Message —–
> > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > Date: 20 April 2011
> > Subject: Fwd: Update/Fwd: Tesco
> >
> > Hi,
> >
> > to conclude for today.
> >
> > I think that you are using this with 'Carbon footprint', as an excuse, to
> > more or less force your custommers, to use fewer carriers, so as to
> squeeze
> > more money out of them.
> >
> > Am I right?
> >
> > Regards,
> >
> > Erik Ribsskog
> >
> >
> > ———- Forwarded message ———-
> > From: Erik Ribsskog <eribsskog@gmail.com>
> > Date: Wed, Apr 20, 2011 at 2:32 PM
> > Subject: Update/Fwd: Tesco
> > To: ceo.customerservice@tesco.co.
uk > >
> >
> > Hi again,
> >
> > I just thought a bit more a bit.
> >
> > And you are using the term 'Carbon footprint'.
> >
> > But this is really about sustainability.
> >
> > This with 'footprint', is really just an abstraction, or an idionome,
> used
> > to brainwash people I think, here in the UK.
> >
> > Tesco are a global company, and only Wal-Mart earn more money, I've read,
> > in
> > the World, of food-shop-chains.
> >
> > So you should plant some threes in the rain-forrest, I think, than
> blindly
> > using this British idonome/term 'Carbon _footprint_'.
> >
> > Just as feedback from one of your customers from Norway, and who has
> worked
> > as a Food Shop Manager there.
> >
> > Best regards,
> >
> > Erik Ribsskog
> >
> >
> > ———- Forwarded message ———-
> > From: Erik Ribsskog <eribsskog@gmail.com>
> > Date: Wed, Apr 20, 2011 at 1:34 PM
> > Subject: Re: Tesco
> > To: Executive Response <ceo.customerservice@tesco.co.
uk >> >
> >
> > Hi,
> >
> > this with the restriction of the carrier-bags, in the shops, is
> > un-traditional.
> >
> > (Because I've been shopping food, since the 70's, and this has never
> > happened to me before).
> >
> > It also says on your carriers, that they are 'biodegradable', I see here
> > now, on a Tesco carrier-bag, I had at home.
> >
> > So this is just some non-sense, I think.
> >
> > You should rather plant some threes in the rain-forrest, than
> > harrasing/policing your customers like this.
> >
> > You are now the Carbon footprint-police, in an anoying and untraditional
> > way, in your shops.
> >
> > I call this pure harrasment of your customers.
> >
> > This is a disgrace, I think.
> >
> > Erik Ribsskog
> >
> >
> > On Wed, Apr 20, 2011 at 12:22 PM, Executive Response <
> > ceo.customerservice@tesco.co.
uk > wrote:> >
> > > Dear Mr Ribsskog
> > >
> > > Further to my previous email, I am very sorry that you have experienced
> > > problems with the availability of carrier bags in some of our stores
> and
> > I
> > > can appreciate how inconvenient this must be for you.
> > >
> > > I have discussed the details of your complaint with the Store Managers
> in
> > > our Liverpool stores. Although there is not a company wide problem
> with
> > the
> > > availability of carrier bags, I have asked that the necessary action is
> > > taken to make sure that this situation does not happen again.
> > >
> > > Our approach to carrier bags is based on our commitment to help
> customers
> > > halve their carbon footprint by 2020.
> > >
> > > As a company, we are committed to reducing single-use carrier bags as
> > part
> > > of our wider strategy to play our part in combating climate change. We
> > > believe that climate change will only be tackled successfully if people
> > > become enthusiastic champions for a lower-carbon lifestyle.
> > >
> > > Our customers tell us that they would like to use fewer bags, but also
> > that
> > > they want bags to be available when they forget to bring their own.
> > Rather
> > > than restricting the use of carrier bags completely, we want to make it
> > easy
> > > for customers to re-use their own bags so that it becomes a core part
> of
> > > their shopping trip.
> > >
> > > We offer a range of affordable reusable bags in all our stores, and
> > instead
> > > of displaying carrier bags at checkouts, our staff ask customers if
> they
> > > will be reusing bags and offer them single-use bags if not. We also
> offer
> > > green Clubcard points to customers who re-use bags in store. A Tesco
> > > customer now uses about 60% fewer carrier bags than in August 2006,
> when
> > we
> > > first introduced green Clubcard points. In terms of recycling, at the
> > end
> > > of their life Tesco carrier bags can be recycled at most Tesco stores
> and
> > > through Tesco.com delivery drivers.
> > >
> > > I do appreciate you taking the time to bring this matter to our
> attention
> > > as this will give us the opportunity to put things right.
> > >
> > > Kind Regards
> > >
> > > Yvonne Edmonds
> > > Customer Service Executive
> > >
> > >
> > >
> > > —– Original Message —–
> > > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > > Date: 08 April 2011
> > > Subject: Re: Tesco
> > >
> > > Hi,
> > >
> > > thank you for your e-mail!
> > >
> > > It was also the same problem at Tesco, Liverpool One yesterday and
> today.
> > >
> > > Yesterday, you only had small carriers, so I asked the Tesco-woman
> there,
> > > if
> > > the carriers where for tooth-paste.
> > >
> > > And she said they were for sandwiches.
> > >
> > > But how can people carry 2 liter bottles of water/cola etc., in
> > > sandwich-carriers?
> > >
> > > And today, there were almost no carriers in the automated check-outs.
> > >
> > > I lived in London a couple of weeks, at the beginning of 2005, and in
> > > Kensington, they had a Sainsburys with self-service check-outs, already
> > in
> > > 2005.
> > >
> > > And they were never out of carriers.
> > >
> > > I shoped there a lot of times.
> > >
> > > I also have a complaint against W.H. Smith/the Post Office, in
> Liverpool
> > > One, where I wonder if they are infected with devil-worshipers/al
> quaida.
> > >
> > > Is this with few carriers a muslim tradition?
> > >
> > > Once in a muslim Off Licence in Sunderland, (near the Forge where I
> > lived,
> > > I
> > > studied at the University of Sunderland), they were also out of
> carriers.
> > >
> > > Is the Tesco Liverpool One a muslim/Al Quaida-shop, I'm wondering?
> > >
> > > Is this why they're always low on carriers?
> > >
> > > I've seen the muslims praying and protesting outside of this shop,
> > against
> > > Kadaffi, etc.
> > >
> > > Aren't Tesco shops supposed to be Tesco-shops, even if they are in a
> > > muslim,
> > > catholic or whatever area.
> > >
> > > Shouldn't one expect to get the same level of service in any
> Tesco-shop?
> > >
> > > Just something I thought about here.
> > >
> > > Best regards,
> > >
> > > Erik Ribsskog
> > >
> > >
> > > On Fri, Apr 8, 2011 at 2:58 PM, Executive Response <
> > > ceo.customerservice@tesco.co.
uk > wrote:> > >
> > > > Dear Mr Ribsskog
> > > >
> > > > Thank you for your email, which has been forwarded to our Chief
> > > Executive's
> > > > office. Please accept my apologies for the delay in replying to you.
> > > >
> > > > I am currently looking into the details of your complaint and will
> > > contact
> > > > you again shortly.
> > > >
> > > > Kind Regards
> > > >
> > > > Yvonne Edmonds
> > > > Customer Service Executive
> > > >
> > > >
> > > >
> > > >
> > > > —– Original Message —–
> > > > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > > > Date: 06 April 2011
> > > > Subject: Re: Fwd: Complaint about 'shortage' on carriers/Fwd:
> > TES7757419X
> > > > Re: Re: Complaint about you Tesco-shops at Clayton Sq. and Liverpool
> > One,
> > > in
> > > > Liverpool
> > > >
> > > > Hi,
> > > >
> > > > thank you for your e-mail.
> > > >
> > > > It's the first time I've heard of a food-shop-chain not being able to
> > get
> > > > hold of enough carrier bags.
> > > >
> > > > I don't buy this.
> > > >
> > > > There are thousands of suppliers of carrier-bags, in the world.
> > > >
> > > > You must be lying I think.
> > > >
> > > > I'd like this complaint to be escalated again, to the Tesco Managing
> > > > Director.
> > > >
> > > > Erik Ribsskog
> > > >
> > > >
> > > > On Wed, Apr 6, 2011 at 7:19 PM, Tesco Customer Service <
> > > > customer.service@tesco.co.uk> wrote:
> > > >
> > > > > Dear Erik
> > > > >
> > > > > Thank you for your reply.
> > > > >
> > > > > Please allow me to introduce myself. My name is Richard Kemp and I
> > am
> > > a
> > > > > Team Leader at Tesco Customer Services. I have been asked to email
> > you
> > > > as
> > > > > you have requested your email to be escalated to a Manager.
> > > > >
> > > > > Firstly, please allow me to apologise for any disappointment and
> > > > > inconvenience caused to you in regards the lack of availability of
> > our
> > > > > Carrier Bags. I can appreciate your concerns and I apologise for
> > this.
> > > > >
> > > > > In regards the lack of Carrier Bags in our Stores, We are aware
> that
> > > > there
> > > > > are not enough Carrier Bags for our customers and that Stores are
> > > > frequently
> > > > > running low on them, however, we are taking the necessary
> precautions
> > > so
> > > > > that we can prevent this happening again. Our Suppliers are aware
> > and
> > > > they
> > > > > are doing all they can to send more to us.
> > > > >
> > > > > With this in mind, we do encourage our Customers to bring in their
> > own
> > > > > Carrier Bags so that they can gain extra Clubcard points as an
> > > incentive
> > > > to
> > > > > reduce the amount used and recycle to be greener in the
> environment.
> > > > >
> > > > > I hope you can appreciate our position on this matter and that I
> have
> > > > > explained this for you.
> > > > >
> > > > > In addition, I was concerned to hear of the problems that you are
> > > having
> > > > > with your Prawn Curries and them beeping at the Self Service
> > Checkouts.
> > > > > Before I can comment on this, I ask that you expand on this and
> > advise
> > > > me
> > > > > what exactly you mean as I do not want to give you an answer that
> is
> > > not
> > > > > relevant.
> > > > >
> > > > > Once more, I would like to thank you for taking the time to contact
> > me
> > > > and
> > > > > I am sorry to hear that you feel you are being harassed in our
> Stores
> > > > with
> > > > > regards to your complaint. Please let me assure you this is not
> our
> > > > > intention and I hope that we can continue to look forward to you
> > loyal
> > > > > custom at Tesco.
> > > > >
> > > > > Kind Regards
> > > > >
> > > > >
> > > > > Richard Kemp
> > > > > Team Leader
> > > > > Tesco Customer Service
> > > > >
> > > > > —– Original Message —–
> > > > > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > > > > Date: 06 April 2011
> > > > > Subject: Fwd: Complaint about 'shortage' on carriers/Fwd:
> TES7757419X
> > > Re:
> > > > > Re: Complaint about you Tesco-shops at Clayton Sq. and Liverpool
> One,
> > > in
> > > > > Liverpool
> > > > >
> > > > > Hi,
> > > > >
> > > > > also, you make the prawn curry beep, in the un-manned check-out.
> > > > >
> > > > > (The £1 Frozen Tesco Prawn Curry).
> > > > >
> > > > > Is this because I buy the frozen curries, sometimes on week-days,
> and
> > > > have
> > > > > complained on the shortage in carriers?
> > > > >
> > > > > You sometimes only have a few carriers, in the un-manned
> check-outs.
> > > > >
> > > > > Why is this?
> > > > >
> > > > > Why don't you do it properly, when you stock carriers?
> > > > >
> > > > > It's like you keep it at only a few carriers.
> > > > >
> > > > > I wonder is this some kind of harassment of me/the customers.
> > > > >
> > > > > I've worked as a food shop manager myself, and think this is
> > peculiar.
> > > > >
> > > > > Just as a new complaint, in this complaint-case, I think I have to
> > call
> > > > it.
> > > > >
> > > > > Regards,
> > > > >
> > > > > Erik Ribsskog
> > > > >
> > > > >
> > > > > ———- Forwarded message ———-
> > > > > From: Erik Ribsskog <eribsskog@gmail.com>
> > > > > Date: Fri, Apr 1, 2011 at 5:50 PM
> > > > > Subject: Re: Complaint about 'shortage' on carriers/Fwd:
> TES7757419X
> > > Re:
> > > > > Re:
> > > > > Complaint about you Tesco-shops at Clayton Sq. and Liverpool One,
> in
> > > > > Liverpool
> > > > > To: Tesco Customer Service <customer.service@tesco.co.uk>
> > > > >
> > > > >
> > > > > Hi,
> > > > >
> > > > > but the shop I mentioned, is sometimes out of regular carrier-bags.
> > > > >
> > > > > So one have to use the smallest carrier-bags, or buy some bags
> > without
> > > > your
> > > > > logo on.
> > > > >
> > > > > Shouldn't you have any goods in stock, including regular
> > carrier-bags?
> > > > >
> > > > > It seems to me that you avoid this issue.
> > > > >
> > > > > Do you police that customers don't pollute to much, in the
> check-out?
> > > > >
> > > > > By refusing to let them have enough carriers?
> > > > >
> > > > > Are you the pollution-police?
> > > > >
> > > > > I don't think people should be harrased in the shops.
> > > > >
> > > > > You could use your Clubcard-leaflets, or something, to inform
> people
> > > > about
> > > > > the environment, etc.
> > > > >
> > > > > But it should be in the way, that one almost have to start fighting
> > > with
> > > > > Tesco-staff, or look all around the shop, to find carriers.
> > > > >
> > > > > I've worked as a food shop manager, for ten years, and have bought
> my
> > > own
> > > > > groceries, since the 80's.
> > > > >
> > > > > And this shortage of carriers, I've only seen once before.
> > > > >
> > > > > And that was in an immigrant-shop in Sunderland, which had ran out
> of
> > > > > carriers, right before Christmas 2004.
> > > > >
> > > > > I can't see that you appologise here, for running out of carriers.
> > > > >
> > > > > This I think is a bit strange, since I've worked with
> > custommer-support
> > > > for
> > > > > many years and gone to business Upper Secondary-school and
> University
> > > > > College.
> > > > >
> > > > > So maybe you could let your line-manager have a look at my
> complaint
> > > for
> > > > a
> > > > > second opinion, I'm wondering.
> > > > >
> > > > > Thanks in advance for any help!
> > > > >
> > > > > Regards,
> > > > >
> > > > > Erik Ribsskog
> > > > >
> > > > >
> > > > > On Fri, Apr 1, 2011 at 5:36 PM, Tesco Customer Service <
> > > > > customer.service@tesco.co.uk> wrote:
> > > > >
> > > > > > Dear Erik
> > > > > >
> > > > > > Thank you for your email.
> > > > > >
> > > > > > We adjust the specification of our bags from time to time, to
> > strike
> > > > that
> > > > > > difficult balance between their environmental impact and ensuring
> > the
> > > > > bags
> > > > > > are strong enough for customers to use with confidence.
> > > > > >
> > > > > > We started to issue new carrier bags to our stores in February
> > > 2011.Our
> > > > > old
> > > > > > bags were too thin, which meant that customers were using more of
> > > them,
> > > > > for
> > > > > > example by not filling bags fully or by double bagging. Customers
> > > also
> > > > > told
> > > > > > us they couldn’t reuse the weaker bags at home, and there were a
> > > small
> > > > > > number of occasions when bags split when they were full of
> > shopping.
> > > > > >
> > > > > > Our new bags no longer have the biodegradable additive in them,
> > which
> > > > > made
> > > > > > them weaker. Removing this additive will help make our bags
> > stronger
> > > > > > addressing recent customer concerns and helping re-use and
> > recycling.
> > > > > >
> > > > > > We have taken the step to remove the biodegradable additive
> because
> > –
> > > > > > having reviewed the science – we believe that we can help to
> reduce
> > > > > > single-use carrier bags more effectively through encouraging
> re-use
> > > and
> > > > > > recycling. We offer a range of affordable reusable bags in all
> our
> > > > > stores,
> > > > > > and instead of displaying carrier bags at checkouts, our staff
> ask
> > > > > customers
> > > > > > if they will be reusing bags and offer them single-use bags if
> not.
> > > > > >
> > > > > > We also offer green Clubcard points to customers who re-use bags
> in
> > > > > store.
> > > > > > A Tesco customer now uses more than 50% fewer carrier bags than
> in
> > > > August
> > > > > > 2006, when we first introduced green Clubcard points. In terms of
> > > > > recycling,
> > > > > > at the end of their life Tesco carrier bags can be recycled at
> most
> > > > Tesco
> > > > > > stores and through Tesco.com delivery drivers.
> > > > > >
> > > > > > If you have any further queries please do not hesitate to contact
> > me
> > > at
> > > > > > customer.service@tesco.co.uk quoting TES9353027X.
> > > > > >
> > > > > > Kind Regards
> > > > > >
> > > > > >
> > > > > > Matthew Maycock
> > > > > > Customer Service Manager
> > > > > > Tesco Customer Service
> > > > > >
> > > > > > —– Original Message —–
> > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > > > > > Date: 12 March 2011
> > > > > > Subject: Complaint about 'shortage' on carriers/Fwd: TES7757419X
> > Re:
> > > > Re:
> > > > > > Complaint about you Tesco-shops at Clayton Sq. and Liverpool One,
> > in
> > > > > > Liverpool
> > > > > >
> > > > > > Hi,
> > > > > >
> > > > > > I shop in the Tesco-shop in Liverpool One, (the Super shop),
> since
> > > it's
> > > > > the
> > > > > > shop with most 'order-lines', in Liverpool City Centre, and you
> > have
> > > > low
> > > > > > prices, on your 'value'-line.
> > > > > >
> > > > > > (I'm unemployed you see).
> > > > > >
> > > > > > There is a problem, with that almost every time I go to that
> shop,
> > > > (this
> > > > > > was
> > > > > > also a problem on Thursday, and also in 2010, like one can see in
> > my
> > > > > > forwarded e-mail).
> > > > > >
> > > > > > Why are you also out of carrier-bags?
> > > > > >
> > > > > > I also shop at Aldi, Lidl and Home Bargains, and they are never
> out
> > > of
> > > > > > carrier-bags.
> > > > > >
> > > > > > I've also been a shop-manager in the Rimi-chain, in Norway, from
> > 1998
> > > > to
> > > > > > 2002, and if we had forgotten to order carriers, then we drove
> and
> > > > > > collected
> > > > > > them at another Rimi-shop.
> > > > > >
> > > > > > This is a re-occouring problem at this Tesco-shop.
> > > > > >
> > > > > > How can there be a shortage in carrier-bags?
> > > > > >
> > > > > > I've also worked in packaging, on behalf of Packaging Europe, in
> > > > Norwich,
> > > > > > and I know that there are thousands of suppliers of carrier-bags,
> > in
> > > > > > Europe.
> > > > > >
> > > > > > This must be a manager-problem at Tesco Hanover St., (the Super
> > > shop),
> > > > I
> > > > > > think.
> > > > > >
> > > > > > There's nothing super about a shop which haven't got carriers.
> > > > > >
> > > > > > So you should maybe call it 'almost Super Shop'.
> > > > > >
> > > > > > Something like that.
> > > > > >
> > > > > > And please don't ask me to call you again about this.
> > > > > >
> > > > > > If you can't write it in an e-mail, it's because you have
> something
> > > to
> > > > > > hide,
> > > > > > it seems to me.
> > > > > >
> > > > > > This is very poor customer-service by Tesco!
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > Erik Ribsskog
> > > > > >
> > > > > >
> > > > > > ———- Forwarded message ———-
> > > > > > From: Tesco Customer Service <customer.service@tesco.co.uk>
> > > > > > Date: Tue, Jul 6, 2010 at 3:55 PM
> > > > > > Subject: TES7757419X Re: Re: Complaint about you Tesco-shops at
> > > Clayton
> > > > > Sq.
> > > > > > and Liverpool One, in Liverpool
> > > > > > To: eribsskog@gmail.com
> > > > > >
> > > > > >
> > > > > > Hi Erik
> > > > > >
> > > > > > Firstly, I'd like to apologise for the delay in getting back to
> > you.
> > > > > > Please
> > > > > > let me assure you that we always try to respond to our customers'
> > > > queries
> > > > > > in
> > > > > > a timely manner and I'm sorry that due to high volumes of
> contact,
> > > this
> > > > > has
> > > > > > not happened on this occasion.
> > > > > >
> > > > > > Having read your email thoroughly I think this would be best
> > resolved
> > > > if
> > > > > we
> > > > > > could talk this through. So, if you can email me back your
> > telephone
> > > > > > number
> > > > > > with a convenient time to call then I will contact you. If you
> > would
> > > > > > prefer, I can be contacted on 01382 822528.
> > > > > >
> > > > > > If you have any further queries please do not hesitate to contact
> > us
> > > at
> > > > > > customer.service@tesco.co.uk quoting TES7757419X.
> > > > > >
> > > > > > Kind Regards
> > > > > >
> > > > > >
> > > > > > Keir Duncan
> > > > > > Team Leader
> > > > > > Tesco Customer Service
> > > > > >
> > > > > >
> > > > > >
> > > > > > —– Original Message —–
> > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > > > > > Date: 24 June 2010
> > > > > > Subject: Re: Complaint about you Tesco-shops at Clayton Sq. and
> > > > Liverpool
> > > > > > One, in Liverpool
> > > > > >
> > > > > > Hi,
> > > > > >
> > > > > > this isn't about the carrier-bags, this is about the harrassment.
> > > > > >
> > > > > > I also mentioned which shops it was in the subject-line.
> > > > > >
> > > > > > I've been working as a shop-manager in Norway, and I know that
> only
> > > old
> > > > > > women brings old bags to the shop.
> > > > > >
> > > > > > I would sometimes sit in the check-out, and I asked everyone, 'do
> > you
> > > > > want
> > > > > > a
> > > > > > carrier'.
> > > > > >
> > > > > > And sometimes men would reply, 'Of course I want a carrier, do
> you
> > > > think
> > > > > > I'm
> > > > > > an old woman ("gammel kjærring" in Norwegian)'.
> > > > > >
> > > > > > I don't think you take my complaint seriously.
> > > > > >
> > > > > > And your spelling isn't even right.
> > > > > >
> > > > > > Could you please escalate this complaint, as I've overheard that
> > I'm
> > > > > being
> > > > > > used as a 'target guy', I think this could be some
> > mobster-activity.
> > > > > >
> > > > > > I've also had more or less similar complaints against Tesco from
> > > > before,
> > > > > > which you neighter took serious.
> > > > > >
> > > > > > So I'm going to put a lawyer on you if you don't take this
> serious
> > > now,
> > > > > if
> > > > > > I
> > > > > > get the oppertunity later.
> > > > > >
> > > > > > My patience with you is ran out, unfortunately.
> > > > > >
> > > > > > Bag for life, and poppy-bags, this isn't what I contact you
> about,
> > > it's
> > > > > the
> > > > > > harassment.
> > > > > >
> > > > > > Is this so difficult for you to understand?
> > > > > >
> > > > > > Bags for life and poppy-bags are fine.
> > > > > >
> > > > > > But only as long as you also have the regular bags.
> > > > > >
> > > > > > But you have made this into a discussion about bags, when it
> really
> > > is
> > > > > > about
> > > > > > harrassment, so you just make me more annoyed really.
> > > > > >
> > > > > > Is 'customer-support' something that your company don't know what
> > > > means?
> > > > > >
> > > > > > Erik Ribsskog
> > > > > >
> > > > > >
> > > > > > On Thu, Jun 24, 2010 at 1:45 PM, Tesco Customer Service <
> > > > > > customer.service@tesco.co.uk> wrote:
> > > > > >
> > > > > > > Dear Erik
> > > > > > >
> > > > > > > I'm sorry to hear that you have been having problems obtaining
> > > > carrier
> > > > > > bags
> > > > > > > recently when you visit our Stores in Liverpool recently. I can
> > > > > > understand
> > > > > > > how frustrating this must be for you.
> > > > > > >
> > > > > > > I have been unable to contact anyone as you have not said which
> > > > stores
> > > > > > you
> > > > > > > shop in. However, if you let me know I wold be more than happy
> to
> > > > > contact
> > > > > > > the stores concerned.
> > > > > > >
> > > > > > > However, If I might suggest that perhaps you may be able to
> > > purchase
> > > > a
> > > > > > Bag
> > > > > > > for Life when you visit one of our Stores. They start at
> 45pence
> > > and
> > > > go
> > > > > > up
> > > > > > > to over a £1.
> > > > > > >
> > > > > > > You would get Clubcard points for buying the bag, and an extra
> > > point
> > > > in
> > > > > > > store every time that you used the bag. It would actually pay
> for
> > > > > itself
> > > > > > in
> > > > > > > no time at all.
> > > > > > >
> > > > > > > These bags are heavy duty and have special slots for bottles to
> > > stand
> > > > > up
> > > > > > in
> > > > > > > at the side so you can balance your shop.
> > > > > > >
> > > > > > > Once again, I'd like to apologise for any inconvenience this
> may
> > > have
> > > > > > > caused you.
> > > > > > >
> > > > > > > If you have any further queries please do not hesitate to
> contact
> > > me
> > > > at
> > > > > > > customer.service@tesco.co.uk quoting TES7755298X.
> > > > > > >
> > > > > > > Kind Regards
> > > > > > >
> > > > > > >
> > > > > > > Frances Brierley
> > > > > > > Customer Service Manager
> > > > > > > Tesco Customer Service
> > > > > > >
> > > > > > > —– Original Message —–
> > > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com>
> > > > > > > Date: 24 June 2010
> > > > > > > Subject: Complaint about you Tesco-shops at Clayton Sq. and
> > > Liverpool
> > > > > > One,
> > > > > > > in Liverpool
> > > > > > >
> > > > > > > Hi,
> > > > > > >
> > > > > > > lately, your shops in Liverpool, (the two shops mentioned
> above),
> > > > have
> > > > > > > stopped ordering enough carrier-bags.
> > > > > > >
> > > > > > > So I have to buy the poppy-bags, if I can find them.
> > > > > > >
> > > > > > > But, your representative, at Liverpool One, the other day, was
> > > > > harrassing
> > > > > > > the customers.
> > > > > > >
> > > > > > > She told me to put more food in the carriers, than I had done.
> > > > > > >
> > > > > > > I think you staff go to close.
> > > > > > >
> > > > > > > I'm from Norway, and when I studied in Sunderland, my
> flat-mates
> > > and
> > > > > > fellow
> > > > > > > exchange-students, from around Europe, told me I shouldn't
> drink
> > > the
> > > > > > > tap-water here.
> > > > > > >
> > > > > > > So I buy like 4 liters perhaps, (around 8 pints), of tap-water,
> > in
> > > > the
> > > > > > > shop,
> > > > > > > or carbonated water, or 'pop', if I can afford it, since I'm
> > > > > unemployed,
> > > > > > > and
> > > > >
